Milica Mitrovic
The hotel’s hygiene is poor. The glasses are not washed properly, they are dirty. Also, the toilet on the ground floor of the hotel is dirty. The rooms are very poorly insulated; you can hear what people next to you are talking about. In addition, the hotel staff who clean the rooms are very loud when walking through the hallways, so if you want to sleep at noon, don’t even try. The hotel music is always the same, with the same playlist going in circles. The good thing is that it’s close to the beach. All in all, I am not satisfied.
Michal Vozár
I don't like posting negative reviews, but this is by far the worst hotel I've ever stayed in. I've stayed in hostels for a quarter of the price with better facilities.
The room we got was disgusting and filthy (see photos below). Electricity was cutting out constantly, meaning you can't charge your devices or air condition your room, and water was cutting alongside with it. To add, no outlets by the bed, and only one or two for the whole room. Beds are extremely uncomfortable, that might change room to room, but we had a spring mattress.
Lobby and dining area basically don't have AC, it wasn't working half the time and when it was, it was barely noticeable.
The food is frankly disgusting. Little to no variety, and IF you have a selection of different cheeses, guess what, it's all the same cheese. Fruits and vegetables are warm (and the cucumber tasted moldy once). Spaghetti sauce is basically ketchup with basil thrown in.
Drink selection is abysmal, and if you don't order from a bar, it's barely cool. Bar selection itself is almost non-existent, you get one brand of vodka and other spirits, one brand of beer, one soda (Pepsi).
Coffee is good at the very least. But all of this is made worse by the fact that you can't get any drink (not even water) past 10pm.
Room service skipped us multiple times throughout the week, never changed the bed sheets, never cleaned the floor.
Receptionist and almost all other staff (other than room service) have an awful attitude most of the time and you feel like you're bothering them when you ask them to clean your room or get you a drink.
If you value your sanity and comfort, avoid this hotel.
carol Burstow
Worst hotel ever rooms were dirty mattress was yellow phone cut so couldn’t use fridge was unusable no kettle . Balcony do tiny . drinks ended at 10 no entertainment could here next door being sick . Food was disgusting ate out. my room key opened other people’s door . Staff rude. Had to pay for WiFi . Corridors were pitch black lights didn’t stay on long enough. There is no way you could call this all inclusive let alone 4 star only good thing was location
Larry O
Hotel staff here are completely unprofessional and very aggressive. This hotel is a scam. It was booked through a travel agency and we were expecting a 4 star experience but received the Turkish version of a motel 6 with EVEN WORSE customer service. The only thing all inclusive about this place is the non stop attitude you get from the employees. The food is complete trash made my entire family sick. They only have 1 beer, Tuborg. They have one vodka and one of every other spirit. Bottom of the barrel stuff. I argued with these folks about their embarrassment of a resort and it just caused so many problems I couldn’t enjoy my stay there anymore. The hotel across the street is 💯 times better. Don’t waste your money on this trash.
Albina
Disclosure: remember reviews are very subjective and reflect our past experiences.
So, if i compare this 4 star hotel to an American one, based on rooms, quality of linens and the bathroom (shower and fixtures) , then the quality in the US is better.
And , if you look at the food that is included in the hotel price, it is so much better than the US free breakfast.
And the price for the walking distance to the famous sandy Kleopatra beach is unbeatable!
So, the value for the money is super!
Here is why i gave a 4 star rating:
2 for Interior/rooms ( a bit outdated and not very upkept in the hallways),
5 for the price/location/food,
5 for the Staff!
My Booking
