tipu sultan
Having stayed at eftalia ocean before we though this would be similar. We were wrong. Food was repetitive and of a very poor quality ( I got food poisoning ) the rooms very dirty whilst the hotel had a very strange smell throughout our stay. Upon our arrival the toilet wasn’t working or the AC. it took them days to sort the toilet and they had to move us several times to different rooms whilst doing this. To which end they eventually charged us £120 for their kindness as they moved us into rooms our package didn’t cover?! Suffice to say I was entirely shocked! This was compliment by a £200 charge from their doctor to check me over from the food poising their food gave me. But the £200 did include a prescription so that made me feel much better. Oh and £200 again a few days later for a prescription for ear drops. See my attached photo of the nice man fixing our ac at 11pm at night till 3am to eventually tell me THAMAM he can’t do it and we had to move rooms. Again!
The highlight were the nearby masjid, friendly waiters - as opposed to the aggressive receptionist staff and management. And the water slides were enjoyed by the children. Otherwise I’d give this place a miss and pay extra and stay at another eftalia hotel.
Chantelle McKenzie
Lovely hotel, staff very friendly and helpful. Plenty too do, rooms clean and tidy, had a very lovely holiday
Timothy Woolacott
We had an amazing 10 days here.,The food was perfect every day and I loved the fresh omelettes for breakfast,The pools were clean and great fun for our family holiday.The Animation team are great Dennis,Speedy and Kaan made our stay perfect.The only downside was the hote souvenir shop no prices a floaty for the boy priced at €35 if you walk down the round 2 minutes €10 the whole shop was a total rip off it pays to have a wonder down the road.
Kamel the Cocktail man what can I say but amazing Off the menu cocktails every night lovely and friendly.
Piotr Gawryś
I was bit skeptical at first glance, but soon all of my worries were blown away. Well, soon after checking in, because guys at the reception were not friendly, rude, arrogant and generally not helpful (after turning down their offer, they tried to upsell us an upgrade to Eftalia Blue hotel just after we wanted to check in). Rest of the staff was top tier - whole hotel is really clean, staff is (except receptionists) really nice, friendly and helpful, sometimes even striking a conversation just to talk about things around here or where to visit etc and doing their work really good. Food served here was really delicious, especially dinners and desserts. I wasn't exactly that satisfied with breakfasts, not that many things were to my taste, but other than that, everything was really good, fresh and tasty. The room we've got was pretty big, clean and in really good shape. Our room (for two people) had one double bed, one single bed and one extra, folding bed. Everything was cleaned daily, towels were changed daily too.
The inside waterpark is in good condition, pools were clean and there always were several lifeguards on duty. I can't really tell much about kiddie pools and water slides, as I didn't use them, but they seemed fine and fun. Minus one star because of rude receptionists.
Gvidasegame
So the registration worker was very rude and forced to pay 50€ for the bigger room but I reserved a big room but they said it doesn't "count" so they wanted us to pay but we didn't want to and because of that they gived us a small uncomfortable room and the view was at the construction site, always tried to scam money from us, I see that disrespectful, but the food is delicious and the pool is great
My Booking
