Ivaylo
Someone stole our own towels. They were near the pool/aqua park in the afternoon and around the time the staff cleaned the zone, they disappeared. Staff didn't help. Only when I said I'll write a negative review, the manager came and promised to look at the cameras and said she'll let us know what happened. But she didn't - probably because she saw who stole them.
+ Other than that negative experience, the hotel and the pools are fine. Rooms were clean (but the bath was worn out). Plenty of stuff for kids to do and spend time on. Every night there was some kid-friendly event.
- The food is not that good for a 5 star hotel. It barely changed for 7 days. Almost every fish was burned and bitter every day. Just don't expect good fish or sea food. Don't bother with the a la carte restaurants. The "sea night" at the main restaurant was a total joke. Same desserts 7 days. Same 2-3 soups 7 days.
- The food is organized very bad in the restaurant and on every lunch/dinner there's a huge line where you have to wait for 10-20 minutes to get to the main dishes.
- no alcohol-free beer. In a 5-star hotel.
Lukas Vdf
Sure! Here's the English translation of your review:
---
The hotel has a beautiful beach and the rooms are quite decent. The food is generally okay, although the lunches could be better. You’re only allowed to take beer and wine to the beach, which feels a bit limiting. However, the biggest issue was the staff’s complete lack of response when someone was shining a powerful green laser from a balcony at people by the pool. This is not only extremely disturbing but also dangerous for the eyes. I reported it, but the hotel never responded. I was really disappointed by their indifference to guest safety. Lukas
Harriet Coulson
Just came back from a week stay at royal garden beach. Honestly couldn't praise this hotel enough, everything was immaculate, modern, stunning decor, well thought out and was better than I expected! Room was clean, modern, very good WiFi, mini bar included stocked daily. The grounds were beautiful, constantly being tidied,cleaned,plants watered. Impressive food and drink services, multiple bars including snacks at certain times of the day. Food was really good for an all inclusive buffet, something to cater for everyone, my only complaint was the deserts weren't great but that wasn't really a big deal for us. Staff were amazing in the restaurant, really quick to collect plates when done and always someone asking if you would like another drink. I would like to mention Elif one of the lovely staff members who really made my two daughters time at the hotel special, always chatting to them, making them paper napkin flowers, making a fuss of them, she is a credit to the hotel!! The pools are fantastic, couldn't believe the variety, water slides and pools appropriate for every age and swimming ability, the water slides were fab and lifeguards really vigilant but friendly! The hotel really has everything you could need in one place including private beach with bar, al a carte restaurants, arcade, spa ( really reasonably priced 2 hour turkish bath and massage was amazing), hairdresser and some really adorable stray cats. Azat and the entertainment team were really attentive! Saying hi and checking in daily and letting us know what's on that night. Entertainment itself was fantastic, bubble disco and gymnastic show were absolutely amazing and a mini disco for the kids most nights!
Honestly the best holiday I've had in a very long time! Would 1000% return.
D
A nice all-inclusive hotel in the Antalya region. While the rooms are on the small side and we did not have a seaside view, they were clean.
The service is a bit slow at times, while the barkeeper do their best.
The location right at the beach is enjoyable.
roger Milne
Very clean, and the staff are very friendly, and helpful. The drinks are hit and miss , there might be only one serving, when there's a queue, the pool bar is the worst, the staff do their best in the heat, but standing in the heat,for hrs on end,must be hard. As for the restaurant's, main not good, the rest are a lot better, specially the one in other building in lobby area. The food was good if you like Turkish, pizza bar hit and miss, we went at 2,30 pm ,ran out of dough, extremely hot for staff. There's not much to do there,a trip to Allanya is good, and a pirate ship excursion, is a must, food on the ship was not very good.
My Booking
