Diana Lipskė
We had such a fantastic stay at the hotel July 26 - August 2 2025 – everything from the rooms to the service really impressed us. The staff were always friendly and helpful, and the atmosphere was so welcoming. The animation team kept everyone entertained throughout the day and evenings – they were full of energy, always smiling, and really made the holiday extra fun.
The food was varied with lots of choice, and we especially enjoyed the themed nights. Pools were clean and well maintained, and there was always something going on without it feeling too crowded.
I also want to mention the beach area – it was spotless, well-organized, and such a relaxing place to spend the day. Special thanks to Ozan, the beach manager, who was always attentive and making sure everything ran smoothly. You could see he really cared about the guests and the quality of the service.
Overall, this hotel exceeded our expectations – we felt looked after the whole time and came home with wonderful memories. We’ll definitely be coming back!
Tanja Župevec
Extremely disappointing stay. When we arrived we were waiting on our room for 2,5 hours to be cleaned however when we came in it was still dirty and the rooms were not clean properly from the previous guests , hygiene was clearly not a priority, and the furniture was old and falling apart especially the bathroom. The food was bland, lacked variety, not fresh and usually lunch and dinner were served defrosted. The entire resort felt neglected and far below the standard it advertises. When it comes to kids entertainment the only positive thing was a mini disco and nothing else. We left very unhappy and will definitely never return , I would not recommend this hotel to anyone and for it is definitely not worth the money.
Ivaylo
Someone stole our own towels. They were near the pool/aqua park in the afternoon and around the time the staff cleaned the zone, they disappeared. Staff didn't help. Only when I said I'll write a negative review, the manager came and promised to look at the cameras and said she'll let us know what happened. But she didn't - probably because she saw who stole them.
+ Other than that negative experience, the hotel and the pools are fine. Rooms were clean (but the bath was worn out). Plenty of stuff for kids to do and spend time on. Every night there was some kid-friendly event.
- The food is not that good for a 5 star hotel. It barely changed for 7 days. Almost every fish was burned and bitter every day. Just don't expect good fish or sea food. Don't bother with the a la carte restaurants. The "sea night" at the main restaurant was a total joke. Same desserts 7 days. Same 2-3 soups 7 days.
- The food is organized very bad in the restaurant and on every lunch/dinner there's a huge line where you have to wait for 10-20 minutes to get to the main dishes.
- no alcohol-free beer. In a 5-star hotel.
roger Milne
Very clean, and the staff are very friendly, and helpful. The drinks are hit and miss , there might be only one serving, when there's a queue, the pool bar is the worst, the staff do their best in the heat, but standing in the heat,for hrs on end,must be hard. As for the restaurant's, main not good, the rest are a lot better, specially the one in other building in lobby area. The food was good if you like Turkish, pizza bar hit and miss, we went at 2,30 pm ,ran out of dough, extremely hot for staff. There's not much to do there,a trip to Allanya is good, and a pirate ship excursion, is a must, food on the ship was not very good.
Lukas Vdf
Sure! Here's the English translation of your review:
---
The hotel has a beautiful beach and the rooms are quite decent. The food is generally okay, although the lunches could be better. You’re only allowed to take beer and wine to the beach, which feels a bit limiting. However, the biggest issue was the staff’s complete lack of response when someone was shining a powerful green laser from a balcony at people by the pool. This is not only extremely disturbing but also dangerous for the eyes. I reported it, but the hotel never responded. I was really disappointed by their indifference to guest safety. Lukas
My Booking
