Zarah
Stayed at this hotel with my son and friend. By far the worst experience from hotel staff, to food to the rooms. We were charged additional for a room we already had paid for. Due to the language barrier on the first day I just gave in and paid £40 just to get to my room. It was early hours just got off a flight and journey to the hotel I was tired. The first night we stayed a technical engineer man walked into our room without knocking or calling whilst we were sleeping and frightened us all. We complained regarding this being Muslim women but for 3 days nothing was done. All that was said was it’s not our fault. The staff were no help at all, they were rude and ignorant and then treat us nastily for complaining regarding our situation. Which! We were well within our rights to. The food was horrible. The same for breakfast lunch and dinner. We ended up playing extra everyday to eat out. The rooms were clean but the cleaners were rude and expected tips. Not in lira but English NOTES not change. Location was decent 15/20 min from local food and McDonald’s Burger King etc. I would just avoid this hotel at all costs they ruined the whole holiday for us.
Marleen Vaher
The journey from Antalya Airport was quite long—around 3 hours. However, the service at the hotel is excellent, and all the staff members are incredibly friendly and helpful. I lost my room key on the first evening, and several employees immediately stepped in to help me search for it.
The buffet selection is outstanding—even the pickiest eaters will find something they like. The room was very clean, spacious, and had a large balcony.
The beach is very close and beautiful, which is a huge plus. There are plenty of sun loungers around the pool area, making it a great spot to relax and unwind.
In the evenings, there’s a disco, and the music can be quite loud. If you’re planning to go to bed early, this might be a bit disruptive. The walls are also quite thin—you can hear a lot from the neighboring rooms and corridors.
The water in the shower is lukewarm—not cold, but not as hot as I’m used to, since I normally shower with boiling hot water. :D
Overall it's a really good hotel, I would definitely visit it again.
jonathan Tomlinson
We booked this for our honeymoon through on the beach. Didn’t get off to a great start as after over 3 hours of our transfer having stopped at 3 hotels that no one on board was staying at, the vehicle broke down resulting an an hour long taxi ride and a €80 bill. Arrived at around 11.30, first room had an issue with the fuse box which made a constant loud clicking. 2nd room we settled in only to be woken by the next room (walls are paper thin and you hear everything!) who kept us awake until 5am despite calling reception twice to complain nothing was done, after a long day traveling we were furious to say the least. The pool area has no where near enough loungers and the music is played so loudly you can’t hear yourself think. The beach was the saving grace but the bar there is not included with all inclusive so more expense. The food in the hotel was very poor and not what we expected at all, cheap cuts of meat and a limited choice, snack bar was inedible. Every person we spoke to had the same opinion, this is not the 5* luxury that was advertised it’s more like a 3* with the wrong price tag. After the first few days of little sleep and disappointment my wife was wanting to go home, never in my life have I been so happy to return home from a trip. On the beach have also been useless in providing any help at all. So disappointed and would not recommend a stay here at all!
Irum A
Advertised as 5 star on 3rd party holiday booking websites e.g on the beach, but its barely a 4 star hotel in my humble opinion. Having said that, the rooms are quite nice and clean with balcony. Service staff are really good and helpful. Reception staff especially night receptionist Named Mert was very polite and extremely helpful. What disappointed me was the selection of hot food for lunch and dinner. Salad bar was good and fresh fruit was avalable everyday though not a large selection, but fresh. Very friendly Dj and acativities team. This resort is sitiated in Kestel which is about 10 Km from Alanya centre. About 25-30 min bus journey. Free to use beach accross the road but to use the sunbeds on the beach there is some extra charge. This place has got turkish hamam, massage and spa services.
Sorin-Stefan P.
Avoid This Hotel – Unsafe, Low Quality, and Misleading “All-Inclusive”
We’ve visited Turkey many times and always enjoyed it, but this hotel was by far the worst experience we’ve ever had. I’m honestly not sure where to start:
⚠️ Serious Safety Hazards
•I was almost stabbed in the back by a broken reclining chair at the pool.
•Sun umbrellas are old, broken, and unstable.
•The tiles around the pool and inside the hotel are extremely slippery (glossy marble). I’ve personally witnessed multiple accidents—people falling, kids hitting their heads, one child even remained unconscious after slipping.
🍽️ Food: Low Quality & Recycled
•The food is bland, repetitive, and clearly reused from previous days.
•The smell of burning meat smoke around the pool was overwhelming when we were trying to relax.
•Shockingly, ice cream is not included in the “all-inclusive” package. You have to pay 3 euros for one.
🏊 Pool: Overcrowded & Outdated
•Only one medium-sized pool for the entire hotel. It’s impossible to swim or enjoy time with your kids—you’re packed in like sardines.
•One tiny kids’ pool (approx. 3x8 meters) and an ancient water slide that barely works and moves erratically. Honestly, it looks dangerous. It’s only a matter of time before someone gets seriously hurt.
🎮 Kids’ Play Area: Everything Costs Extra
•Nothing is actually included—you have to pay extra for everything: air hockey, pool tables, painting activities, etc.
🕺 Entertainment: An Embarrassment
•“Entertainment” consisted of two staff members trying their best, but it’s painfully underwhelming.
•One night: 1 hour of cartoons on a tiny projector for kids. That’s it. It honestly felt like something from a forgotten era.
🍹 Bar: Terrible Drinks
•Low-quality drinks, full of sugar and artificial chemicals.
•Only at lunch could you get something similar to Pepsi, poured from big plastic bottles into small glasses.
🍰 Desserts: All Taste the Same
•All the sweets taste identical—just sugar syrup and whipped cream in different shapes.
🛏️ Rooms: Chlorine Smell & Chemical Sprays
•Our bathroom had a constant smell of chlorine.
•One day, a man in a hazmat suit came into all rooms spraying chemicals, supposedly for disinfection. He was fully protected, but my kids were asleep in the room while he sprayed around them like this was normal.
⸻
This place is unsafe, unhygienic, and a rip-off. I wouldn’t recommend it to anyone—especially not families with kids. For your own health and peace of mind, please stay away.
My Booking
