HM Martinique

Ayyildiz 06

⸻ I recently stayed at the HM Martinique in Magaluf, Spain. Overall, my experience was mixed. On the positive side, I really appreciated the location – the beach was very close, which made it convenient and enjoyable to get there within a few minutes. The staff was also very friendly and welcoming, both at check-in and in the bar and dining area. Their service left a good impression and made the stay more pleasant. However, there were several aspects that I found disappointing. While the housekeeping staff did a lot, the floors in the room were not properly cleaned, which often left me with dirty feet. Even though I booked all-inclusive, the minibar in the room was completely empty – not even water was provided. Instead, I had to go to the bar with a jug to get it filled. The bathroom design was also inconvenient, as the shower only had a half door, which caused water to spill out into the entire bathroom. As for the food, it was solid but lacked variety. Most days it felt repetitive, and at times we even had to eat outside due to the dining space. For the price we paid for an all-inclusive stay, I expected a better quality !!!

Tara Hepworth

Me and my husband stayed here for 10 days from the 1st August. We read the reviews on here after booking and were nervous for what we were to expect however, we had no issues at all that were the fault of the hotel. The hotel itself is in a great location, it’s modern and clean and the staff are all lovely and helpful. There are three pools which are all clean with plenty of sunbeds. The hotel also has a shop on site which was great. The rooms are modern and cleaned regularly. Our room was cleaned daily, with towel/bed sheets changed every other day which was perfect. It was a great size and the balcony was huge! The only down side to our room was the bed as it moved a lot during the night and the floors and shower had some staining in. The staff were lovely. All very helpful. They seem to be slated a lot in the reviews, for simply doing their jobs. The hotel has rules which I think are reasonable and if people are breaking them, the staff have to challenge that! The drinks choice was good and the plastic cups that you have to use for €1 (which is refunded to you) is a great idea! Environmentally friendly and keeps the pool area nice and tidy. There were more than enough sunbeds and we never had an issue getting them in our full 10 days, at any time of day! The food was okay - it was nice and fresh but it wasn’t to our taste. This wasn’t an issue for us and it’s why we didn’t go all inclusive as we like to eat out. The only issue we had was due to some of the teenage guests toward the end of our stay - they were throwing glass bottles near the pool, playing really loud music and being rude to the staff. The staff did a great job at dealing with them and I suppose when staying in Magaluf, this is to be expected! Overall we had a fabulous time and loved the hotel! 🙂

Luke Kerswell

Stayed here from 16th to the 23rd of july with friends. Staff were so rude it was like they didnt want us there, one even threatened my pal over a €1 euro plastic cup and one of the life guards got up in another mates face for jumping in the pool. Seems the rules only apply to some people as many had speakers on their balconys blasting loud music but when we did it the main blonde guy stormed into the room threatening to kick us out. You cant buy snacks from their own tuk shop and eat em round the pool without being moaned at either, i bought water. Yes water and wasnt allowed to drink it round the pool only the €1 cups for alcohol are allowed. Honestly dont come here if you want to relax as its just a party hotel with no respect for peace and quiet. Definitely better places to go to relax and way better places if you want to actually have fun and mess around as neither are possible here. The rooms are pretty average, they are just about clean and thats all that they have going for them. Our shower drain didnt drain so the bathroom floor just flooded which was great aswell. Lastly the AC doesnt work well and makes you very ill if you leave it on over night and the walls are paper thin so good luck sleeping lol. Absolutely shocking place whole staff need to have a turnover lol

Jill Neil

We were 3 40+ females. Really pleasantly surprised by this hotel after reading some reviews. Location was perfect, just off strip. Hotel was clean and all staff were really lovely, helpful and friendly. Food and drinks were good - we were all inclusive in a room for 3. Already decided to book again next year. Pools/sunbeds are really nice. Mainly a younger crowd but also a mixture of ages. Would recommend 100%.

Andrea Saracino

The staff was mostly rude, incredibly inconsistent. We were in the outdoor pool, where there were no signs indicating anything. There were English guys with music blasting loudly, disturbing the peace. They were passing the rugby ball from one side of the deck to the other, not caring if they were "hurting anyone." Seeing them doing everything they could (even diving), and the lifeguards not calling anyone out, I kicked the ball a little harder than I should have, causing no harm to the facility or anyone. From there, all hell broke loose. The manager of the kiosk near the pool, named George, arrogant and quarrelsome, called us out with vehemence and sometimes rudeness, raising his voice and acting superior, as if he were the owner of the hotel, despite the fact that we hadn't slept the night before due to the constant noise of drunk people in the hallways (which we reported to the receptionist), George is a despicable person, who thinks he's superior and verbally assaults the kids just because he's older and because he works there, when in reality his main job at the hotel is making drinks. I recommend that you be careful in the pool and don't bump into him because he gets annoyed easily and is very irritable; a truly despicable person. I told the receptionist and asked why they don't put warnings for the English people, especially since they shout in the hallways at night, and the music is also blasting at night. The receptionists pretended nothing was happening, didn't give me any response, ignored me, and showed little interest in one of their guests' requests. The staff, including the entire housekeeping manager, need a complete overhaul.