Sean Richardson
We have recently returned for a 10 night stay at Sol Guadalupe.
Our stay here was fantastic. The food was always hot with such a variety of choice of fresh fruits, cheeses, continental breakfast options and differed daily evening meal choices of meats and fish.
The hotel is immaculately clean, bedroom was cleaned daily with fresh towels and made up beds.
The kids club was a great hit for my 7 year old, who hasn’t ever been when abroad in the past. He felt at ease there and the ladies and gents that ran it were amazing, welcoming and engaging. The entertainment in the evening was fabulous, we saw some great talent from magicians, bubble blowers and circus acts & all very fun. I couldn’t get an early night as my son wanted to watch them all.
The pools were so clean and plenty of sun loungers. Even though you couldn’t have floats and balls in the big pool, they could be used in the smaller kids pool which I personally thought was a nice touch so you can enjoy a good swim and splash around without the fear of being smacked by numerous flying balls.
And if you did want to join in ball games, the hotel offered water polo a good few times a week.
We loved our stay. Will be sure to stay in the future.
Helen s
Staying here at the moment. Warm welcome from the staff who are all very friendly and helpful.
Rooms are clean and tidy with everything you need. Fridge and kettle in room is a nice touch. Cleaners come round daily. Food is great, always fresh and piping hot, with good choice. I was worried about the noise based on other reviews, but it's no issue at all. Slept like a baby the 2 nights we have been here so far. Location couldn't be better. ...
Only negative so far is the strict rules in the pool, the kids want to play something so find pool time quite boring as you are not allowed floats, inflatables or balls. This is only reason I gave a 4, as now it means beach everyday......... and a little less relaxing for me being a lone traveller with 2 boys.
Simon Nikolett
Third time staying at this hotel with the family, and we absolutely loved it. The staff are amazing. There's entertainment all day long for both children and adults. Well done to the whole team once again for making our stay so memorable.
ella honan
We stayed for a week at this hotel. We had a lovely relaxing holiday at our stay here. The reception area of the hotel is beautiful and modern. The pool and restaurant and bar are located on the same floor. Great pool facilities with numerous sun beds and a bar by the pool, there were also lifeguards on deck constantly for safety and there were enthusiastic staff who conducted morning pool activities which were great fun. We had a lovely room with a gorgeous view of the mountains and sea.
We had breakfast at the hotel every morning, amazing selection and really something for everyone.The restaurant had a buffet style of fry ups, cereal, fruits, fresh meats and cheeses, pastries and chefs making up fresh eggs, omelettes and pancakes the entire morning. We would also like to thank the cleaning staff for their wonderful service, rooms were made up every day even if we left the room later than the morning. We had a great stay, staff and facilities were excellent. Location could not have been better, 2 minutes to the bus stop- 3/4 minutes to the beach and less than 10 minutes walk to the strip. Would really recommend this hotel.
Daniel Lingurici
PLEASE read before booking!!!
Sol Guadalupe offers a convenient location and generally pleasant facilities, and I found the staff, particularly Alfredo the supervisor, to be exceptionally nice and professional in their efforts to assist guests. However, my recent stay(8 nights)was significantly marred by the disruptive behavior of some young British tourists.
Unfortunately, a noticeable contingent of these guests displayed a distinct lack of consideration for others, often being excessively loud and rude,all night long, every day and night... The prevalence of public intoxication, including instances of vomiting, created an uncomfortable and unpleasant atmosphere, in the common areas. While the hotel staff did their best to manage these situations, it appeared that the sheer volume of such incidents overwhelmed their efforts, suggesting a potential loss of control by management over this specific issue.
It's truly a shame, as the hotel itself has much to offer. Ultimately, the enjoyment of a shared space like a hotel relies heavily on the education, responsibility, and respect of its guests – qualities that were unfortunately absent in the behavior of many of the younger British individuals I encountered. This place will most likely become a place just for this kind of tourist, as I doubt that someone will ever want to return, after a such experience, or will recommend to friends and family. We had the holiday together with 3 more families, 5 rooms in total, on different floors and every single floor experience this problems with those youngsters.
Is not an isolated issue.