Laura Tyler
We stayed here from 3rd - 16th September. We really loved this hotel, the staff were lovely and so friendly, particularly in the pool bar. Rooms were cleaned everyday and the food was great. My boyfriend loved the breakfasts. We went as a couple, but if you are a couple, or family with kids then the pool and activities are brilliant. Loved it and will come back. Also there was a really nice chilled vibe.......didn't want to go home. But will definitely recommend.
Софи Сергеевна
We stayed here for six nights at the end of September, which is the end of the season. We liked the hotel, but I don't think it deserves four stars. The staff are pleasant, helpful and respond quickly to requests. The food was not bad, but for some reason it was always cold.
The rooms are nice, albeit small, and the air conditioning works perfectly!
The cleaning staff are also very responsive, but for some reason they don't wash anything, don't change the bedding, they just change the towels, wipe the table, change the ashtray and take out the rubbish.
The only thing that marred our holiday was that for three nights in a row, our neighbours on the same floor tried to break down our door, drunk, banging and shouting. We didn't call reception because we didn't see the point.
Otherwise, the hotel is not bad, but personally, I didn't like the cold food. But the price-quality ratio is just great!
Ciara Mallon
We are just finished our stay at this lovely hotel. The staff are so friendly. The rooms are clean. Each day we did not want a room clean so I asked the cleaner on level 7 for fresh towels she was always so nice and smiling I do not know her name but she is a credit to the hotel.
The room was modern, only issue was the water from the shower coming out on to the floor but I find this with many hotels it is starting to make the door at the bottom rust away.
Overall I would definitely visit again I can’t complain about one thing. Thank you for a great stay.
Dewi Jansen (dewitje19)
I had an amazing stay at this hotel. The location is perfect — less than a five-minute walk from the beach and close to all the main attractions, yet still peaceful and relaxing. The rooms were beautifully maintained, cozy, and cleaned thoroughly every day.
The staff truly made my stay exceptional. Everyone was incredibly kind, attentive, and always willing to help with anything I needed. A special shout-out to the security man — such a wonderful person who made me feel safe and welcome throughout my stay. His positive energy and professionalism really stood out!
Overall, this hotel exceeded all my expectations. Excellent service, a great atmosphere, and an unbeatable location. I’ll definitely be returning to this hotel!
Sean Richardson
We have recently returned for a 10 night stay at Sol Guadalupe.
Our stay here was fantastic. The food was always hot with such a variety of choice of fresh fruits, cheeses, continental breakfast options and differed daily evening meal choices of meats and fish.
The hotel is immaculately clean, bedroom was cleaned daily with fresh towels and made up beds.
The kids club was a great hit for my 7 year old, who hasn’t ever been when abroad in the past. He felt at ease there and the ladies and gents that ran it were amazing, welcoming and engaging. The entertainment in the evening was fabulous, we saw some great talent from magicians, bubble blowers and circus acts & all very fun. I couldn’t get an early night as my son wanted to watch them all.
The pools were so clean and plenty of sun loungers. Even though you couldn’t have floats and balls in the big pool, they could be used in the smaller kids pool which I personally thought was a nice touch so you can enjoy a good swim and splash around without the fear of being smacked by numerous flying balls.
And if you did want to join in ball games, the hotel offered water polo a good few times a week.
We loved our stay. Will be sure to stay in the future.
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