Serena Nicholls
The best thing about this hotel apart from going home is the staff who are polite and respectful. The cleaning staff deserve a reward for the cleanliness. Unfortunately that's where it ends. The rooms are very very basic and although boast a hospitality tray you get one coffee, yes one between you and a few fruit teas. .... the food in the restaurant is basic and cold. Even the hot section is cold. There is no air conditioning apparently until height of summer, not helpful when its hotter than hades in rooms. There is also NO wellness rooms, so even though the website boasts of it and its open 10am till 4pm every day IT DOESNT EXIST. Kids club didn't exist either when we were there....obviously again a summer thing. The kids pool you have to dodge swarms of ants....the Snack bar is actually better than the restaurant but very limited. The *All inclusive * option is a joke, coffee only available for breakfast, fizzy pop available....great for toddlers NOT and only three ice creams...alcohol was limited but that didn't bother us. For advertising its a family resort it was full of hen dos and stag dos and couples there for sun and drink....1000% not a family hotel and absolutely NOT a four star....whoever gave them that rating is taking a bribe. It's a two star at best, more a one
AVOID AVOID AVOID
Anđella Čereković
The hotel is perfect. The best thing about it is the extremely friendly staff and the food. The rooms are very clean and well maintained.
The hotel is located in a great spot between Palmanova and Magaluf. The beach is only a 4-minute walk from the hotel.
I highly recommend this hotel, especially if you are traveling with children. It has 3 swimming pools, 2 of which are for children, as well as plenty of entertainment, a playroom, and many activities for kids.
An ideal dream hotel. ✨
Kayla Groth
It was a nice hotel - clean, good location, many pools, lots of amenities and night time entertainment. The lady at reception, Jihane, was very friendly and helpful - she helped us to book a taxi to the airport and let us use the courtesy room to take a shower when there was no availability for a late check-out. She was really lovely and that’s why I gave the hotel a 4 star rating.
One thing that I didn’t like at all was the fact that people reserved the sun loungers around the pool from early in the morning and it was always difficult to find a spot, even when they were nowhere to been for hours, just empty chairs with towels on.
Overall, good value for money.
Tiggy_Finehair
A Fantastic Stay at AluaSun Torrenova
We thoroughly enjoyed our stay at AluaSun Torrenova and couldn’t fault the experience. From start to finish, everything was excellent.
All the facilities were great and very well maintained, making our stay comfortable and relaxing. The restaurant deserves a special mention — both breakfast and dinner were always fresh, with a fantastic selection of food to choose from. There was something for everyone, and the quality was consistently high.
The atmosphere around the hotel was welcoming and enjoyable, and the staff were friendly and helpful throughout our stay. It’s the kind of place that makes you feel at home while still feeling like a proper holiday.
We would happily return and would definitely recommend AluaSun Torrenova to anyone looking for a great place to stay.
Jaz Dhillon
It’s a great hotel, more suited for families than just couples. We were greeted by Anna at reception and honestly she made our stay. She’s such a bundle of joy she really looked after us. Told us the best spots to visit and go for massages. We loved her and she was our super star! Anna we miss you already thank you for all your help x
