Beda K
Needs new beds asap!!! I was very disappointed about the comfort levels, the beds were extremely squeaky, and very hard and uncomfortable. Everytime I moved in bed during the night it was so noisy it kept waking me up and I could also hear the guests bed in the next room squeaking loudly everytime they moved!
The breakfast was good, lots to choose from - I recommend going to the chef near the back of the canteen where they will do tasty customised freshly fried eggs/omelettes.
I have stayed here twice previously over the past few years and it was great before, but I won’t stay here again unless I know that they have new beds! I have never slept so bad!
I also remember there used to be a very friendly gentleman for many years working here and he would greet the guests in the canteen and that personal touch is now also missing as I didn’t see him this year.
Rostfritt Stål
The most overrated hotel I've been a guest at.
The building has a good looking exterior, but the interior looks like an apartment in my home country of Bosnia; depressing, boring and seems like it is ready to crumble into dust. Our room had cockroaches in it, which added to the feeling of home.
The only reason why I give it a 2/5 rating and not a 1/5 is because of the breakfast.
I will be visiting Alcudia many more times during my lifetime, but not this awful hotel.
Julia
Before booking a room in this hotel, please read an honest review.
This hotel absolutely does not match its claimed 4 stars.
Food: dinners are tasteless, and there is no choice at all. Tables are always occupied, and if there are any free ones, they are dirty and not cleaned. I took a free table, but the staff made me leave, saying it was “reserved for other guests.” There was no reservation sign. No one apologized. I believe it was the kitchen manager. When I was taking photos of the dining area, she ran up and demonstratively threw plates in front of me.
Cleanliness and condition of the dining hall: storage rooms smell of mold, plates are scratched and poorly washed, walls are crumbling, dirt and greasy stains are everywhere. At breakfast, I had to clean the table myself because the staff did not bother.
Staff: the rude behavior of the so-called “manager” completely ruined the impression of the stay.
Infrastructure: in the lobby there is no tile, but cheap laminate patched with tape. Rooms are old and very worn out.
Location: the sea is indeed close, but you can’t swim there because it’s next to a port and the water is dirty. To find a clean beach, you have to drive at least 15 minutes by car.
Conclusion: for the same price, there are 3-star hotels on the coast that are far better than this so-called “4-star” one. My vacation here was ruined, and I strongly do not recommend this hotel.
Ray Sutcliffe
Staff were really nice from reception to cleaners. Rooms are a bit tired but ok. The main issue for me is that the AC was not good enough to cool the rooms and the fridge provided did keep things cool. The morning buffet was varied and plentiful. There was a water dispenser available but you were not allowed to fill up your bottle which was a bit churlish. Overall. Good but could be great with a couple repairs / improvements.
Paula
Have just returned from a 5 day break with a friend to this lovely hotel. All staff were friendly, helpful and made us welcome. Always a nice choice of food and everywhere was spotless. we loved this fantastic hotel 😀
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