Laura Goettelmann
Absolutely amazing hotel in a fabulous location. Don’t believe some of the bad reviews you read, this hotel is fantastic and significantly undervalued.
We stayed there for our wedding, along with about 70 of our guests. Everyone absolutely loved it and complimented us on our choice.
The staff is super attentive to guests’ needs, the rooms have a fabulous sea views with large balconies or terraces, breakfast is delicious and the location is unbeatable in a quiet Cala with dream blue water.
They also have a brand new rooftop that’s absolutely worth a visit - or a great place to organize an event.
We will come back, and so will our guests!
Hutch
We stayed here for our wedding. The staff were super nice. We got upgrade. They gave us free champagne. We hosted our welcome drinks on their new rooftop. The staff made a great effort. Breakfast was fantastic. The location is truly beautiful. If you have a sea view room you get to wake up to a beautiful view every day. Being next to the sea was lovely it’s a 30 minute drive to the airport.
Joe Rahi
Perfect stay! Spacious room with nice view, great service, friendly staff, rich breakfast, three pool options, beach access, ….
Well deserved 5 stars!
Tian Potgieter
The overall experience of the hotel surpassed our expectations.
Noting, there are several key considerations to take into account. The hotel is out of the way from restaurants so you need a car, the breakfast buffet was great but the cooking needs work (I.e. eggs need to better) the room tidiness could have been a bit better.
Notwithstanding the above, the view, beach cove located next to the hotel and morning sunrises from the hotel was amazing.
8.5/10!
Fabi Di Castro
Absolutely Disgraceful—Avoid at All Costs! They STOLE £5000 from card!!
I cannot express how utterly appalling my experience with this hotel has been. From the outset, their complete lack of professionalism and basic customer service was astonishing. Despite repeatedly requesting confirmation of my reservation, I was ignored until 36 hours before my flight—a completely unacceptable timeframe when planning an international trip.
The excuse? They claimed they could withdraw funds from my account three days later without prior notice, leaving me in the dark. Meanwhile, I had already arranged accommodations elsewhere, assuming they had failed to process my booking.(I also made sure I let them know I was gonna make different arrangements) Yet, after arriving in Spain, they had the audacity to charge my card nearly £5,000 without authorization! This is outright theft.
When I tried to resolve the issue, I was met with stonewalling, dismissiveness, and blatant rudeness. My emails were ignored, calls were dodged, and when I finally reached someone, they had the nerve to hang up on me mid-conversation. Attempts to speak with a manager were deliberately thwarted, leaving me feeling helpless against their scammy tactics.
This hotel operates like a bunch of shameless robbers, and their so-called “customer service” is nothing short of a bad joke. Do yourself a favor and steer clear—don’t let these thieves ruin your holiday or your finances. They deserve zero stars, but unfortunately, that’s not an option here.
My Booking
