Shannon Byrne
Highly recommend the hotel, brilliant for children of all ages, rooms are spotless and cleaned very regular.
Kids club is great and very entertaining
Stefano the photographer is brilliant and took high quality photos. Really recommend his service
Des S
Hotel is excellent for families with great entertainment. Pool activities and kids club. Staff friendly and rooms cleaned regular. We stayed self catering but restaurants food looked good. Great location just 2mins from Son Matias beach and only 10m walk to Magaluf beach. Definitely recommend this hotel.
Ben Davis
I couldn't recommend this hotel enough, from the minute we arrived to the minute we left everybody was super helpful the staff but the restaurant were always smiling and happy to help. we did an all inclusive package, Both the food and wine at the restaurant were great quality.
We paid extra for a swim up room, which was also really nice
Will definitely go back again
Daniel Peake
Overall, a pleasant stay that fell slightly short of our expectations. Not as nice as the 4 star Can Picafort hotel we stayed in last year. Probably not worth the cost in my opinion.
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Rooms - clean, ok sized, fairly private balcony which is good. But our room overlooked the side car park and we were all awoken early most mornings by either voices chatting outside or delivery/refuge trucks coming in. This was annoying to say the least. The main bed was 2 large singles put together. They are comfortable in their own right, but an absolute nightmare to sleep on as a couple, as the beds just slip apart constantly and one of you ends up falling down the middle.
Pool area - pretty good overall. Nice pool bar that you swim up to. Plenty of sun beds - but the 40minute rule was not enforced. It would be good to see some tables and chairs dotted around so that it gives you the choice of places to sit maybe.
Pool was clean. Bouncy pillow was thorough enjoyed by the eldest. Pirate pool was good - caught us off-guard a little bit as it’s about 40cm deep which was just a touch too deep for our 20month old. And they weren’t able to independently walk around. I think a splash pad or a shallower pool would be better for this age.
Restaurant - only tried food from the lunch menu in the restaurant as we were self catering. But we’re disappointed with the food we received. The cesar salad had about 5 slices on chicken on it and a rather tasteless salad dressing. We didn’t return to try any more after this.
Staff - great entertainment staff, waiting staff, reception staff. They were all working hard and seemed to be enjoying themselves at the same time which is good. Housekeeping staff were mostly polite and exchanged pleasantries. But the maid carts that they use unfortunately take up half the width of the corridor making it a daily challenge to get past with the kids in the double-pushchair.
Child friendly - soft play in shaded area, plenty of ice creams and drinks available. Great entertainment during the day and night. But could do with some added child safety features to the rooms, such as locks high up on the doors to prevent them exiting the room or accessing the balcony areas. Our 2 both found it easy to open the balcony door which was worrying when we slept in the other room.
Generally an enjoyable holiday experience in the hotel, but probably wouldn’t return or rave about it. Which is unlike our stay at the Can Picafort Zafiro Mallorca - which was beautiful
Jessica Lu
We had a wonderful family stay at this beachside hotel — perfect for traveling with young kids! The location couldn’t be better — just steps from the beach, which made it easy to go back and forth with little ones. The hotel itself is family-friendly, with amenities that kept both parents and kids happy.
One unexpected highlight of our trip was the family photoshoot with Andrés, who was absolutely amazing. We originally missed our scheduled appointment, but he was so accommodating and understanding. He managed to squeeze us in and delivered beautifully edited photos overnight! The shoot was quick (great for young kids with short attention spans), and the final images came out perfect — just what we needed for our holiday cards this year.
Another huge plus: the hotel offers late checkout at a very reasonable cost, which made a big difference since our flight wasn’t until the evening.
Tip for future guests: Be sure to request a room facing the pool. We were initially placed in a room facing a nearby construction site, and unfortunately, the noise started around 7 AM, which cut into our hopes of sleeping in on vacation. That said, once we brought it up with the staff, they were responsive and helpful.
Overall, a great family getaway with some memorable bonus moments — especially thanks to Andrés and the kids friendly location!