Alan Paton
We have just returned to the U.K. from an outstanding stay at Tomir Suites.
Everything from Check-in to Departure was above excellence!!
The welcome we received, the standard of service from your wonderful, amazing team was just perfect!!
The food and drinks, out of this world.
I also have to say that the breakfast buffet and the daily changing ‘specials’ table was a fantastic touch. Food was sublime.
We also enjoyed the food In the bar and a wonderful dinner in the restaurant.
Also, very pleased to say that I proposed to my partner at The Sky bar on our last evening, she said yes.
Special mention to Darwen for helping me in my proposal and the complimentary bubbles was a beautiful touch.
An amazing team of hospitality professionals in a truly beautiful setting led by the incomparable Nicolas Waterbley.
Sam Gorman
We have stayed here a few times now, lovely clean hotel, very friendly staff and manager! Great selection of drinks! Altitud bar is fantastic to chill in the evening! Beautiful hotel. 100% satisfied and happy
Sara G
I made a reservation at this hotel for a friend who had her birthday, thinking of giving her a nice birthday. Unfortunately I asked the hotel if they could do an early check-in, many people were allowed to check in earlier than the person I had booked for, who had to wait longer, and other people arriving after her were already checking in before her, I mean it was her birthday.. they could make it just for one time.
Secondly I reserved a room that said it had a sea view, and in the end it had a view of the hotel pool inside, which is not what was stated in the booking.
Thirdly the bathroom sink was clogged. Additionally I had already paid for the hotel, and when my guest arrived she was told that the hotel was still not paid, and they charged me a second time on my creditcard. In conclusion I unfortunately couldn't give my friend the surprise I so wished and for that I give one star, because I expected more from the hotel, as it is a four-star hotel in such a privileged location, and it was a disappointment. The payment thing was also not supposed to be communicated with my guest but with me by email!
Laura Heyes
Stayed in the adult only Tomir Suite hotel first week in Oct 2025.
20 min transfer from Palma airport.
Room was spacious and included a mini kitchenette with fridge. Nice balcony with table and chairs.
Room was cleaned everyday with fresh towels provided. Bathroom was very modern and clean. The beds are super comfy.
TV available with a few English channels.
Lots of sun beds available and pool towels can also be changed daily.
The roof top bar is stunning for sunset with a great drinks selection but only open Thursday-Sunday.
The bar in the lobby is open 7 days a week.
The buffet breakfast is good and plentiful with plenty of choice. It is open 8-10:30am.
There’s also a gym and spa on site but we didn’t use this.
The hotel is modern with great vibe and we would return.
There a supermarket called Nice Price a 3 min walk away for water and snacks. They also have a massive selection of Greggs baked goods!
It’s a 10 min walk down to the Portals Marina which is like a mini Marbella, lots of expensive bars, restaurants and designer shops, definitely the place for people watching!!
If your looking for something more basic and down to earth with affordable shops to mooch about for souvenirs then best to get a taxi into Palma Nova for €7 and takes about 5mins.
Caitriona Ryan
We stayed at Tomir Portals with over 60 of our wedding guests, based on recommendations from the Weddings in Mallorca Facebook page, and we honestly couldn’t have been happier. From start to finish, everything exceeded our expectations.
We were a little apprehensive about bringing such a large group, but both we and our guests had absolutely no complaints—in fact, everyone was full of compliments. The hotel even offered us a discount for group bookings, which was a huge help.
The staff were simply outstanding. From the front desk team to management (special thanks to Niko and Carmen) and the bar staff (Daniel, Darwin, and Diego), everyone went above and beyond to look after us. We hosted our welcome drinks at the hotel, complete with a DJ and the most incredible food, and the team made it seamless. They worked within our budget to create a perfect setup, and the views from the venue made it extra special. Drinks were also very reasonably priced, which our guests really appreciated.
Breakfast was a highlight—plentiful and delicious, a perfect way to start each day. We also used the suites for getting ready on the wedding day, and the staff supported us with things like service elevators so the bridal party could move around discreetly. That level of thoughtfulness really made a difference.
Even after the main celebrations, we ended up back on the rooftop on Day 2, where the hotel let us have a proper Irish-style singsong in the foyer—a memory we’ll treasure forever.
Tomir Portals was the perfect base for our wedding celebrations. Beautiful views, amazing staff, and a truly welcoming atmosphere. We cannot recommend them highly enough.
