Gaynor Wheeler
Hotel and food are excellent . The rooms
Are tidied every day . The food is one of the best I have had in a four star. We used the gym which is also good for a
Spanish gym. My
Only
Negatives would be having to Que for a soft
Drink
And they have a token system which I find quite annoying . Would be nice to be able to help myself to water if needed . The reception staff could do with being a bit more approachable and happy but, apart from that it’s well worth the money and we have had a lovely stay.
holly cornwell
my boyfriend and i have just arrived home from a 5 night stay at this lovely hotel and we have absolutely no complaints.
it was a beautiful hotel, with a great atmosphere.
the room was good, just what we needed - along with a balcony with a gorgeous view.
the pool area was lovely, there’s always plenty of sun loungers available throughout the day so no need to worry.
the pool bar was great, there was plenty of food and drinks available all day!
the restaurant was lovely too.
the entertainment team were fantastic, especially Lucas who we got to know very well. he’s a credit to the hotel and you can tell that he loves his job! he looked after us all week and got us involved in many different activities and having fun, then wished us a safe journey home at the end of the week with a massive cuddle. i hope he’ll still be there when we visit again next year!
really do recommend this lovely hotel, just want we wanted from this holiday.
Mr B
A 9 night holiday started with the air-conditioning not working in the whole of the hotel and took 3 days to fix. The toilets outside for pool use, were out of order all of our holiday. The toilets inside had one cubicle out of order all holiday.
Speaks volumes about the maintenance team.
Three tiny lifts 450kg weight limit
Or 6 persons. Six kids more like.
You could not get 6 small adults in.
When coming down from top floors, expect to stop at nearly every floor due to lift capacity and speed at which they operate.
Cost of living affects everything including hotels. But this place puts profit before anything else.
The food consisted of all the cheap cuts of meat. That being, pork, chicken and some kind of fish, turned into all kinds of made up dishes. Pork paella, who new.
Also the equipment provided to the entertainment staff is poor quality and in some cases dangerous. So much so some activities like archery don't happen anymore.
On the plus side, no rush for beds.
Pool is not open until 10am, but you can get out and reserve your favourite spot before that. Plenty of beds to go around and they are all brand new, and so are the umbrellas.
Staff are friendly enough and helpful. If you eat food from outside buffet, beware of dive bombing seagulls that will take your burger in a flash, just like they do back home.
3 Star hotel at best.
Gary jenkinson
Lovely clean hotel never saw any mess. The rooms were very clean and comfortable, helpful happy staff. Nice pool area. The breakfast was great lots of choice. The lunch and dinner was very limited for vegetarians with it being pizza, pasta and chips. The drinks menu was also limited for cocktails only having about 5 different ones. I would recommend the brandy,or rum with coke. With that being said I enjoyed my stay here and for the cost would stay again. The hotel looks like it's at the back of the resort but it's only a few minutes walk to bars and beach.
One main negative are the lifts having only 3 which take max of 4- 5 people to serve 8 floors it can be a long wait to get one so most of the time it's a jog up and down the stairs lucky I was on the 4th floor.
Adam Mills
Party of 4 adults 5 nights lovely hotel can't really complain about anything only minor details. The lifts are crap but we was on the second floor so didn't really matter to us, queuing at the bar could be helped by turning one of the machines around and letting ppl get their own drink. And maybe play a bit more music around the pool. But in all honesty that's just me nit picking we had a wonderful time the food is exactly what you would expect from any all inclusive as are the drinks. We are coming back next year for longer. I am surprised no one has mentioned the seagulls nicking food 😂 this is a daily thing but everyone thought is was funny and took it in good humour.