Chris O'Brien
Loved it here. Loved it.
Great location. Brilliant poolside area and great restaurant.
Breakfast very good. Great selection and high quality.
Evening meal just as good...I see some reviews suggesting the evening meal not as good as breakfast but I don't agree. Exceptional quality.
Staff also excellent.
Room could be bigger but you can spend more and get a bigger room
Guy Arnold
Visited for the first time with my wife and son this past week.
My only remarks are the pillows were too skinny (for our liking) so we folded them in half to make them more comfy. And there wasn’t any information in the room like a welcome guide, so we had to ask reception how to work the A/C: you have to make sure the balcony doors are shut.
But otherwise we had the time of our lives! The hotel was peaceful, clean, and stylish. The pool was lovely and we had great views from our balconies. Breakfast food was delicious! All staff encounters were very positive and friendly.
Thank you - we would love to come back.
Suha Nasser
Still at the hotel – here’s my honest review
I wanted to share my experience while it’s still fresh.
I’ve seen a few reviews claiming the staff aren’t friendly, but I have to say that hasn’t been my experience at all. The staff have been very friendly, polite, and helpful throughout my stay.
Location: Excellent. You’re surrounded by restaurants and stores, just a 10-minute walk to the Marina, and less than 10 minutes to the beach (do keep in mind there’s a steep hill on the way back).
Why I’m giving 4 stars instead of 5:
• The room is clean, modern, and generally comfortable. However, it lacks some basic essentials such as a vanity kit, tissues, and small towels. Also, the in-room phone doesn’t work, so there’s no way to call reception or any other department.
• If you’re hoping for a quiet, relaxing time by the adults-only pool, you might be disappointed. The pool was full of children jumping and playing, and small kids with their nappies swimming in the pool, and no enforcement of the “adults only” rule. This made it difficult to unwind or read peacefully.
Overall, it’s a good hotel with a great location and friendly staff, but a few details could be improved to elevate the guest experience.
Robin Maeter
The hotel itself was fine – clean rooms and a good location. Unfortunately, the breakfast experience left a lot to be desired. The staff in the breakfast area came across as very unfriendly and unapproachable. In my opinion, a welcoming and polite attitude is a key part of hospitality – especially in the morning. Sadly, that was missing here and it noticeably affected my overall impression of the stay.
Giombattista Denaro
I was there with my family in July for a 10 days holiday. The hotel is nice and quiet. The service was really good and friendly. Our booking included half board and 1 hour daily access to the SPA, free access to the pool and free access to the gym room which was well equipped, with a wide variety of new machines. The hotel is weel located, Portal Nous is not far from the airport, near to Palma and a good starting point to visit nearby.
My Booking
