Lauren
We stayed here for 4 nights. When we arrived we were greeted by a friendly lady at reception. Got to our room and it was very dirty- stains on the couch & chairs, stains on the bed sheets and hairs in the bed. We didn’t want to sleep in there. Thankfully, we got swapped to another room. The second room was much cleaner and overall nicer. The pool area was lovely, the snack bar does nice breakfasts and snacks. The bartenders and lifeguard were friendly. Good location with many bars, restaurants and shops nearby.
Simon
After an absolutely horrific start to visiting Mallorca (see my other review on Pirates Village) we were so grateful that Globales Costa de la Calma had an apartment available for us with 1 hours notice!
Upon arrival we were warmly greeted by the lady on the front desk, she could see we were stressed with what had gone on prior to arrival and ensured we were very well looked after and checked in smoothly without issue. We even visited a couple of times with questions that we had forgotten at check in and nothing was a bother!
We arrived at approximately 17:30 with the pool closing at 18:00, however, a big thanks to the lifeguard who ensured my boy was able to enjoy maximum time in the pool and didn’t pressure us to leave even being close to 18:00!
The room was comfortable and well equipped for what we needed, the only things was it was showing signs of wear with some items damaged but we visited at end of season so has probably had a difficult few months, also means I can’t pass comment on busyness as it was very quiet during our stay. The rooms were cleaned daily for us too.
The strange glass bathroom door, let’s just say, I hope whoever you’re sharing a room with, you’re comfortable with, if not you will be by the end of your stay! 😂
Other than that, I would definitely recommend a stay here and would stay again when back on the island. Massive thanks to Cris, Charlene, the lifeguard and bar staff who made us feel very welcome. They are a big asset to the Globales team!
Lisa Zaccardelli
Close to the start of Santa Ponsa if you don't mind walking. Very hilly so not ideal for asthma sufferers although good bus and taxi service. Rooms clinical white, no real atmosphere but silver lining is rooms nice and clean. Quiet at night, pool area should be lit up at night as very dark when walking through. Bar was closed due to time of year (end of October) great pools for adults and kids. Lots of bars close by especially Irish if that's your bag. Staff pleasant
Amy
Currently staying here and due to leave tomorrow. (1.8.23 - 9.8.23). Very pleased with this hotel. The hotel itself is very good looking. Its not massive & overwhelming. The pool is a good size with a modern pool bar & furniture and nice green surroundings. Cyril behind the bar does a great job along with his colleagues ( a blonde lady with glasses & a fella that calls me "lady" when ordering things etc which makes me laugh). Weve met two life guards over our week. One briefly and another called David who has been with us for the majority of our stay. He's great! Very dedicated to his job. He is very present around the pool all day and is very aware of every swimmer especially the children and assesses their swimming ability for the depth of the pool they are swimming in. He gives friendly advice where needed and very much has safety at the forefront. Pool floaty rules is no beds - but doughnuts are fine along with noodles and other kids floats with handles etc.
Food is excellent and I found to be value for money. Definatelty a high standard.
Reception staff are good too. A special mention to the male evening reception member of staff who was very welcoming and helped with a minor room issue one evening.
We stayed in a studio on first floor (room 108) Overlooking the the pool from the side which was great. The room has everything you need. Air con was great and no issues. Turned it off as it was so good. My honest opinion about the room is you can see they have been partly refurbished to a modern standard (nice clean ikea type tables and chairs etc). The bathroom could do with with some re-grouting to seal the shower better and would definitely lift the standard higher but the room is definitely at the higher end of what I expect of a 3 star Hotel so I'm not moaning, its a suggestion.
The entertainment team is run by two girls who are fab. They keep the kids occupied throughout the day until around 7pm. Its activities that the kids can opt into or not rather than being put in a club.
The location is slightly out from santa ponsa center. The square that people refer to is not my thing unfortunately but its close. We preferred to to walk 20 mins along the beach front to get to santa ponsa centre with really nice views and places to eat. The location was abit awkward to get to places for kids like kathmandu park and marine land via bus so we got taxi which was around 15 mins in car and around €15 each way. The bus i could only see served near the hotel every few hours which would mean missing certain animal shows at the attraction.
If the hotel was to put on a bus once a week even charging a bus ticket fee that would be be a huge plus!
Would definitely recommend this hotel. Thankyou for a great stay with children.
Sarah Bradley
Lovely hotel especially for families, great pool and children's pool. The snack bar is ideal for lunch, the drinks are great and cannot fault value for money. The hotel is very clean and modern, it has all of the amenities a person would need for the price you pay. Downside for us, we have visited during October half term so the facilities like indoor kids club or entertainment is not available and closed for the season, the swimming pools are also quite cold. This has not marred our experience and the staff have been outstanding in their service. Would definitely reccomend this hotel and would stay again.