Hotel Illot Suites and Spa

David Hunt

Good: The staff are mostly great, especially the activities coordinator (I think his name is Jordi) - such a nice guy who goes out of his way to make sure everyone is enjoying their stay. He had a chat to us on his day off in the bar and he's so easy going and pleasant. The food was also really nice; not a massive choice compared to other all inclusive hotels I've stayed at but quality and taste was excellent. Parking was easy in the street outside or in a free public car park literally a one minute walk away. Bad: It should just be called Illot Suites as the Spa is closed and based on what I both heard and saw will not be reopening any time soon. The staff have been told to blame Covid but it's clearly because it needs work. The hotel is really nice in parts but is showing its age in other areas. There is an abandoned tennis court with no net out the back; the squash courts have been converted to a children's play room and the outdoor area next to the pool has more weeds than grass. The all inclusive drink menu is limited with little choice of cocktails and only a handful of spirits with no supplement option. Location: If you haven't been to Capdepara or the surrounding area before, it's worth noting it's quite a journey to most other parts of the island. If you like exploring, the location probably isn't for you. If hiring a car, it's roughly 1h15 to Palma, 1h30 to Soller and surprisingly over an hour to Alcudia. However if you're happy to stay in the town, it's well served with loads of restaurants and a few nice beaches. Overall: I actually enjoyed my stay here despite the above "bad" comments. I do think they should be clearer / more honest about the Spa, especially on third party booking sites. However for the price we paid, I felt I got reasonable value for money and have stayed in far worse hotels that have cost more. If the owners tidy up some of the more tired areas of the building and sort the spa out it would be a great hotel to stay at.

David Stevens

Hi, a quick review This isn't a 4 star would say a 3 star. However, it's not.4 star price The staff work very hard It's clean The food is fresh and tasty It's in a quiet location however a short walk to some lovely beaches Rooms clean and modern unfortunately the bathroom was a bit tired If you want a nice hotel that's value for money . This is the place

stefan horan

Has everything you need for a pleasant stay. No shortage on the food always plenty available. Found all the staff very good especially the dining room stayed all inclusive a couple of times the wine had ran out once I had informed a member of staff it was quickly filled. Would I stay again, Yes. Once you got to know the area turned out to be the perfect location. 10 minutes walk in any direction would lead you to contrasting locations.

Dan Brown

We booked blind on a last minute deal but could not be happier with everything. The food is exceptional, the staff are friendly and helpful and it would be difficult to beat the location. Fifteen minutes walk takes you to three different beaches, ten minutes away is an abundance of shops and a beautiful harbour, promenade and restaurants. The hotel is clean, efficient and one street from a very pretty town.

Gavin Lane

My family and I had a incredible time at this hotel! i have to admit the room we were in was a little tired, but it was cleaned everyday and had everything you could need. The rest of the hotel was also spotless! The staff are what make this hotel, They go above and beyond on a regular basis, I have Coeliac disease and was treated like a king! nothing was to much trouble from any of the staff (except Jesus) The kids club was great as was the gym and pool (indoor and outdoor) It was literally 5 mins from the gorgeous beach and harbour too which was nice. Instead of having to queue at the bar there was a room inwhich you could have Beer, water, coke/sprite etc, coffee/tea and rolls/ham and Fruit. If you judge this hotel on its own it would be 3.5 to 4 stars but if you judge this hotel on its staff then an easy 5 stars I am going to write to Coeliac uk to advice them to go there they were that helpful