Helen Cherrington
Just returned with from a week all inclusive with my husband and two children (aged 10 and 2) and had an amazing experience!
The animation team were fantastic as were the shows we watched during the evenings. Food was amazing and a lot of different range which changed daily! Bar service was very good and all staff were very friendly! Pools were all amazing and enjoyed being able make the most of spending the time in them! Hotel room was spacious and bed very comfortable! Hotel was very clean throughout.
The only reason I couldn't give 5 stars was because we asked for a late checkout and were originally told yes and to pay the following day before 11am. When we went to the reception to pay the following morning we were told we weren't able to check out late which made our morning a lot more of a rush and stressful when thought we had extra time as we were previously told we could. Otherwise, I would rate 5*
Overall, brilliant experience and would definitely go back or recommend!
Liv B
Clean hotel, with good facilities, spacious and well-kept rooms.
At the reception you can find everything: Excursions, car and scooter rentals, towels, ping-pong, tennis, cards …, and everyone is very friendly.
The restaurant and bar are what you’d normally expect from an all-inclusive.
The evening entertainment is varied: there was live music, flamenco, dance nights, karaoke, etc. … you won’t get bored.
During the day there are also activities.
The problem is that some of the entertainers seem like they’re being forced to come to work … not pleasant at all, especially if you’re not wearing the bracelet gray or if you’re not French…
I don’t think there should be any competitiveness between the English and French guests, simply the same service for everyone… if something is done in French, it should also be done in English… after all, we have all paid to enjoy the entertainment, and the fact that some of the staff literally don’t even come to talk to you because of the color of your bracelet seems shameful to me.
Luckily, at least two or three of them do pay attention to the rest of the guests…Above all, I would like to thank Alicia, who was attentive to my little one the whole time to make sure she never felt excluded for not speaking French. She is so good with all the kids, you can see the difference when she's not the one making the mini disco..
My biggest surprise came today during the sangria activity, when these unfriendly entertainers joined the French guests to do karaoke and run contests on who could drink the sangria the fastest — of course, all in French. ¿¿ Is this even allowed at work?!!!
I hope my review helps others know what to expect from the hotel. I would like come back.
But I hope the rest of the team will change their attitude towards non-French people.
David Jordan
Booked a last minute holiday here, and it's been spot on. The splash pad for the kids was the highlight and kept my 3 year old entertained the whole trip. Rooms are a good size and kept very clean. Bed super comfortable. Entertainment has been fun and very family friendly. Food decent and good snack options all through the day. Doesn't get 5 stars as had a tendency to keep running out of stuff in busy times and some of the food could have been better prepared. Also if in block A, can be a little noisy at night, but not enough to disturb sleep! Overall, a great find and really good value for money.
Steve Marrs
Just returned home from a week away staying here with my kids.
Some of the reviews I’d read said the food was bad / under cooked.
Well I can only say they must be the chicken nugget munching brigade!
Amazing selection of food daily!
Freshly cooked paella, Mexican some days, lots of different French cuisines to cater for the heavily French guests.
Huge selections of desserts and pastries daily.
Unlimited ice cream and varied snacks throughout the day.
Even the All Inc G&T’s and Cocktails were decent 👌🏻
Clean rooms done daily.
Staff and animation teams always smiling and happy to help.
Went to Tunisia the week before, and this was 100 times better in every aspect!
Will 100% be returning with my kids next year 😊
Darrell Till
Love this hotel. It's not perfect, but it had the perfect balance for us. Great pools including water slides for younger kids so there's plenty to do included in your stay. I rate the food very highly, there's always something good to eat at main meal times, and fast food throughout the day. All inclusive drinks were decent quality. Location-wise, it's away from the town so some might think it's too quiet with little to do in walking distance and no nearby night life. But there are free buses to many not so far attractions. There is some entertainment in the hotel at night - some nights it was rubbish, but one night they had a pool party with fireworks, it's random. If all you want from a holiday is sit by the pool with unlimited food and drink while your kids hit the water slides, you can't get much better than this for the price.