Carmen Pineiro
We had a great stay at Fontanellas Playa! We arrived early in the morning and were warmly welcomed by Marco at reception—he was incredibly sweet and helpful, which set a great tone for the rest of our trip. All the staff we encountered were friendly and professional, making us feel very comfortable throughout our stay.
One of the highlights was definitely the breakfast buffet. For just €13.50, it offered a wide variety of options—fresh, tasty, and definitely worth the price.
Overall, a lovely experience and great value for the money. Would happily return!
Christopher Cid
My family & I thoroughly enjoyed our stay at Fontanellas Playa. We Initially booked a 5 night stay & decided to extend our stay for an additional night. They were kind enough to accommodate us in the same room, which made everything seamless. We stayed in the Apartment with sea view & it was perfect for my wife & I & our 2 sons.
The staff at the front desk were all very helpful & were all so friendly. We booked our stay with the breakfast buffet, which was a great value & had a great selection. My sons loved the outdoor pool & how close we were to the beach.
The only downside I would have to say is that the bar service can be a little slow when it’s pretty busy, but the great views and food made up for it!
For my family’s first international trip, our stay at Fontanellas Playa helped make our trip that much more memorable. We will for sure be choosing Fontanellas Playa again the next time we visit Mallorca!
M M
Overall, it was a good stay.
However, for a 4-star hotel, I expected a higher standard of cleanliness in the room. Unfortunately, already on the first day, we found sand all over the room and stains on the dining table and chairs.
The food was very good, and the location right by the beach was excellent.
Mina Antic
Very disappointing for families – no empathy or flexibility
I was really looking forward to our family holiday at Aparthotel Fontanellas Playa, but unfortunately, our experience with the hotel has been nothing but stressful and disheartening.
We are a family with three children and booked well in advance, making sure to inform the hotel right after booking about our situation. We kindly asked them to allow us all to stay in one room, or at least help us find a reasonable solution. Instead of understanding or support, we were met with cold, robotic replies and no willingness to assist.
They refused to cancel or refund the reservation — even though we reached out immediately after booking and haven’t used the service yet. They only offered us a pricey upgrade with no real discount, which felt more like a sales tactic than genuine help.
As a mother, I find it very upsetting how little empathy they showed. We’re left with no choice but to contact our bank for help.
This is not the kind of experience families deserve when planning a holiday. I would not recommend this hotel to anyone traveling with kids — there are much better places in Mallorca that treat guests like human beings.
Laura Sherry
We had the best time here with our toddler! The staff were very friendly and kind. The food was perfect and exactly what we wanted! There was alot of choice which suited us with a toddler! We stayed in an apartment which was ideal for us as the baby could sleep and we could stay up without disturbing him! There was little to no noise at night from the rooms and the beds were comfy! The bathroom was spacious and shower was lovely! We used the pool only once as it was a bit cold for our toddler but I had a fabulous sports massage in the spa! The kids disco at night was so much fun and was a great idea to have the kids tired for bed time! We had a wonderful stay here and would definitely recommend to families with children!
My Booking
