L Joseph
While our room was clean, our recent stay was unfortunately marred by several significant downsides.
The most pressing issue was the prevalence of ants everywhere, including inside our room. It was quite unpleasant.
Beyond the creepy crawlies, the hotel's amenities left a lot to be desired. The pool lacked any shade, making it difficult to enjoy during peak sun hours, and the sun loungers were surprisingly limited, leading to a scramble for a spot.
We also found the bar closed early, which cut short our evenings. The snack bar had very few tables, making it challenging to find a place to sit and eat.
Furthermore, the pool lifeguards weren't the friendliest, nor did they seem to be actively watching the pool. One lifeguard, in particular, was too busy chatting with the bar staff and drinking Coke, which was concerning, but they were to quick to kick people off the pool at 5.45pm.
Finally, having to cross the road to access the main restaurant for both breakfast and dinner was an unexpected inconvenience that disrupted the flow of our stay.
While the cleanliness of the room was a definite plus, the persistent ant problem and the numerous shortcomings with the hotel's facilities, including the inattentive pool staff, made for a less-than-ideal experience when you have kids.
Carly
I highly recommend this hotel we stayed at the family part of the hotel. Our room was spacious and clean we had a lovely view of the beach from our balcony. All staff we encountered were pleasant and extremely helpful. The food was amazing we chose all inclusive we tried the breakfast lunch and evening meals and there was a wide variety of food to chose from, me and my son are extremely picky eaters but we both managed to find plenty of different options to suit us both. There was plenty of shops and restaurants nearby the hotel everything a couple of minutes walking distance, also Cala d’Or town was around a 10 minute walk. There is a beautiful cove beach literally right by the hotel minutes away. We will definitely be returning in the future. Staff also brought cake and a bottle of wine over to our room for my cousin on her birthday and wished her a happy birthday such a lovely gesture.
Reece Bolton
Absolutely loved our stay here - has been the most enjoyable 10 days. So much so, we’ve already looked at returning next year. Food is most great, few things were poor but didn’t really put us off. Rooms are ok, sofa beds aren’t that comfy but the beds in the rooms are decent. Entertainment is top notch, games for kids and adults almost every day. Evening shows are amazing. Thank you to all the team for making our holiday so memorable. And a special thank you to Nacho & Armand, they made a great bond with our 6yr old son which I don’t think he’ll ever forget.
Charlotte Veale
Absolutely incredible! It’s our second time here and we adore it so much. Diego, Lorena, armrand, all the entertainments team are wonderful and the food is amazing! We are a family of three with girls aged 1,6 and 8 and it suits us perfectly. If you’re thinking about booking, absolutely do it! There isn’t quite anywhere else that compares. Thank you so much!
Adam Morris
We came to this hotel last May and are just ending our holiday for 11 nights in June and seriously can’t fault the hotel. The rooms are great. The location is perfect. Close to the beach and a very fluid environment. The staff in the hotel are all very helpful and professional and the entertainment staff literally make the experience. If you have children they will not be left disappointed as they put in hours of dedication to their roles. Most of my experiences were with Nacho, Armand and Miriam but they were all great and lead by Diego. They are a great team and they should be proud of themselves for the impact they have on peoples holidays. We will be back again next year 100%
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