Ivana Radujko
Not really worth the good reviews unfortunately, I expected more from a 5* hotel. First, my sheets weren’t changed until I went downstairs and asked how often they would change, answer was every 2/3 days, at that point I was already 4 nights with them and I wonder if they would have been changed the next day if I didn’t point it out. Second, no amenities in the bathroom, only gel/washing gel at the washing bins and the usual lotion, shampoo and shower gel in the shower. But no “Bulgari small soaps etc” as advertised in their pictures. Third, the breakfast wasn’t bad but they weren’t always on time when the doors would open, they start at 07:45 which is rather late compared to other hotels and the hot milk in the machines, was water with milk powder - or at seems so. See picture, wouldn’t drink this ever. Third, I was working during my vacation and was on the phone rather frequent, but unfortunately some staff didn’t take this into account and I believe they even were bothered by me working during breakfast. One would even go and arrange all tables and chairs before anyone even started with breakfast. So friendly to a certain extent, not friendly by nature.
Fiona Jones
Had the best time here. I wanted to say a huge thank you to Jose and his team on the rooftop pool area. Absolutely nothing was too much trouble and the service was exceptional! Sofi always had the biggest smile and was so welcoming. Thank you for making our time so amazing (and for getting me a cheesecake :) )
Kristina Zinner
We had a great time in this amazing hotel. Great breakfast, ocean-view, close to Palma, everything very clean und the stuff is amazing.
Special thanks to Nacho for doing everything to get two super nice rooms directly next to each other!!! You made es very happy🙏🏻
Olivia Bennett
We had a fantastic stay at Pure Salt Garonda, the location, room and breakfast was 10/10. A special mention to both Miguel & Toni who made sure we were catered for, they provided an excellent service and had such bubbly/happy personalities, always had a smile on their face and so polite.
Robert Charron
I couldn't sleep for our entire stay here because the rooms were just so hot and they didn't have the air conditioning on. The rooms were very clean and beautiful, though. Minibar so overstuffed with crap you couldn't use it as a fridge, and no prices available.
The shower in the rooms is also the textbook form over function. You have to be standing inside the rain shower to get any soap or shampoo so hope you're washing your hair. The drain left bubbles where you step out so you always have soapy feet. Also, it would randomly start dripping throughout your entire stay.
Service is the only reason i am giving this any stars. Manu at the front desk and Silvana in the spa in particular were amazing and very helpful. They alone made our stay enjoyable.