Flor Palarino
I love the hotel, we choose the hotel because of the warm pool, is very nice, clean we enjoyed a lot.
The staff is amazing, everybody is super friendly.
You need to be aware that 90% of the guest there and in the streets and in all that area are German, most of them drunk all the time.
But the hotel was amazing I really liked also the buffet, a lot of variety.
I went with my son, there are some kids but it’s not a family hotel, the vibe was more party people inside and outside of the hotel.
The view from the room was amazing, very loud from the people outside but if you close the windows you don’t hear anything and you can sleep perfectly.
My Kuma (MGan)
I had to book this hotel as last minute option close to the airport. Although it is rated 4* it hasn’t got the standard of a 4* hotel. The area especially is not high end.
The rooms and bathroom are of average standard.
It is very close to the plays de Palma, a very popular and crowded beach.
Máté Kada
We won't forget this experience. Perfect foods, beautiful View from the hotel, very clean rooms, very kind staff. Many thanks for your amazing job, and we hope we meet later also. Can't say a negative world of your hotel. ¡Muchas gracias!
Martina P
We had one night stay in this hotel cause it was near the airport( 2 adults + one kid).
The hotel is not for families or people who want to relax and enjoy. We couldn't sleep almost all night from the noise of the people. It felt like someone was screaming on our balcony but it was actually from the street, you can hear everything! People drinking, screaming, walking/running with high heels, yelling, smoking, playing loud German music...
The room was renovated and very clean but also very small. I can't imagine someone coming for whole week stay...
Definitely not a 4 star hotel!
The location is very near the airport and the beach. We ordered taxi and it took us 8-10 min to arrive to the airport. It costs 19€ (night price)
The people working at the hotel were very polite and welcoming!
The hotel was clean and nice looking 😊
J A
We chose this hotel because it was advertised as a wellness spa where you can relax, they take care of every detail to take care of you.
This is utter nonsense and absolute false advertising. The beds are extremely uncomfortable, the walls seem like they're made of paper, as you can hear every single noise from other rooms, and the housekeepers are banging about, knocking doors from before 8am.
Not only that, but the pool area was full of rowdy, drunk German guests during our entire stay, some of them broke a sunbed, broke glasses near the pool and were allowed to have their own music playing loudly while yelling at each other from the pool and balconies. After speaking to multiple members of staff, who ensured us they would be spoken to because guests are not permitted to play their own music, nothing was done to rectify this. It appears hotel policies are there to be ignored, not only by guests but also by staff.
The hotel is not worth the money and we left Mallorca extremely agitated and annoyed.
I have emailed the hotel, as I believe nearly €800 for 3 nights in this hotel, which is masking as a 4 star is ridiculous. However, unsurprisingly, I have not had a response. I don't know why I expected any different after the poor costumer service experience during our stay.