Antalya

Coco C

Amazing hotel, excellent food with lots to choose from all day! entertainment is great. Plenty of pools and things to do. We will be returning with our 4 children next year.

Pure Oriental

Terrible experience – avoid this hotel! I honestly regret booking this hotel. It completely ruined part of my vacation. The beds were as hard as rocks – impossible to get a good night’s sleep. The coffee tasted like dirty water, and the food was bland and unappetizing. On top of that, the staff didn’t speak any English, which made communication incredibly frustrating. I tried to make the most of my time, but this hotel made it difficult to enjoy my holiday. Do yourself a favor and don’t book this place. Total waste of time and money!

Jana Bernacka

hotel nice rooms ok pools also ok we opened the season. when it comes to service they try to be nice but they can't speak English at all they pretend they understand and in the end it turns out they don't know what you said at all! Alcohol only their lack of any choice. Drinks often in the evenings in the lobby we heard from the waiter that there was no ice tea then we went to the bar and the bartender partied. Generally it's complicated 🙃

ТОО NUROTAN 019

Unforgettable Stay at Vikingen Infinity Resort! Our recent holiday at Vikingen Infinity Resort was nothing short of amazing. From the moment we arrived, we were greeted with warm hospitality and breathtaking views of the sea. The resort itself is stunning – beautifully designed with clean, spacious rooms, a wide variety of delicious food, and an impressive range of pools and beach areas to relax and unwind. But what truly made our stay special was the incredible animation team. Every day was filled with fun activities, games, and shows that brought everyone together, both kids and adults alike. These guys put in so much energy and effort to make sure everyone is having a great time, and it shows. A special shoutout goes to Fahri – a true star of the animation team. His energy, charisma, and genuine friendliness made a huge difference in our stay. Fahri has a way of making everyone feel included and always managed to bring smiles to our faces. Whether it was leading a game, dancing by the pool, or chatting with guests, he was always on point. The evening shows were a highlight of each day – professional, engaging, and full of surprises. It’s clear that a lot of heart goes into making the entertainment top-notch. Overall, if you’re looking for a mix of relaxation and fun in a beautiful setting, Vikingen Infinity Resort is the place to be. We’ll definitely be back – and we hope Fahri and the animation team will be there to welcome us again!

Officially SPMc

Honestly???? What a let down. I read so many reviews before we went and I felt like everyones expectations are different and as we booked as part of a package I was prepared to give it a go. But.. 5 stars is a real stretch, I'd say 2, 3 at a push. Food is shocking service is no better, all inclusive was only all inclusive at certain times so if you want a cold drink at night, you'd better stock your fridge. Chicken corner was about the best, the pools were a plenty albeit freezing cold, the staff were unhelpful at best not all staff but the majority of and the worst part is multiple items of our personal belongings were stolen from our room, clothing, fragrances, etc.. and the hotel did not want to know about it Honestly. If you're looking for a 5 Star holiday experience keep looking

Md. Ali tanvir

stayed at this hotel for three nights in a family room in last 23rd of April 2025. The resort is located in side City, near Antalya, and is easily accessible to the bazaar and other street shops, either on foot or by mini-bus. There are many positive aspects of this hotel. The atmosphere is beautiful, and the pools and water slides provide a fun and relaxing environment for families with children. Additionally, there is an adults-only pool where you can relax without any disturbances from kids. Overall i am very happy for their hospitality And one guy worked in Irish bar mehmet he’s such nice guy and very helpful person. And reception lady sevgi as well.

maizy barnard

Stayed here last year, can’t fault the hotel it was lovely, food was nice and the coffee and pastries cafes were so good. My only comment is that this hotel did not cater for British people as not many British in the hotel when we was there anyway!, no disrespect just thought would be useful for other Brit’s to know😄 Also the area isn’t great if you like to go out and do things in the evening, only really shops around and a couple of bars, also the beach has only hotels for miles but is a lovely beach.

Keaton W

Upon arrival I was met by Guven he was the nicest person I have met here he was really helpful and full of smiles, there was nothing he could not help me with he was fantastic. He took my bags to our room without hesitation which was great to see. Omer who was our night auditor he was amazing he was really helpful and full of information and made me and my partner feel so welcome and for this me and my partner will definitely be coming back here again !

Eleanor Peacock

The staff in this hotel couldn’t be more helpful. They are brilliant. From the second we arrived they were so attentive and helped with everything we needed. Special shoutout to Omer and Guven, you guys made our trip extra special. The hotel rooms are gorgeous and the toiletries selection left in the room was the best I have ever had… endless shampoo, conditioner, dressing gowns, slippers and so on. The fully stocked mini fridge was a nice surprise aswell! Couldn’t recommend this hotel enough.

Sebastian Edén

We have had a wonderful week. We were traveling with family, 8 adults and 7 children. The poolarea was a perfekt spot for us with lots of activitys for the kids. All the staff was amazing with a strong focus of the childfens safty. The food and drinks set a high standard as well as the cleanliness in every area. We will for sure be back soon.

Azamat Aliyev (Staff)

We had a wonderful family vacation at this hotel. The food was delicious, and there were plenty of activities to keep everyone entertained. We loved the unlimited drinks and ice cream! The hotel’s private amusement park was a huge bonus. The staff was fantastic—special thanks to Aruzhan and Inna for making our stay extra enjoyable!

BearPLaY

Victory Be Mine Hotel truly exceeded all my expectations! Every aspect of my stay was impeccable. The dining experience was outstanding, with each meal being a culinary delight that impressed with its variety and quality of ingredients. I would like to extend my special thanks to Max, whose presence and attention to the guests made my stay unforgettable. His professionalism and responsiveness ensured a warm and friendly atmosphere throughout the hotel. Victory Be Mine has left only the most positive memories in my heart, and I wholeheartedly recommend this hotel to anyone who values high service standards and quality dining. I'm looking forward to the opportunity to stay here again!

Margarita Andreeva

The hotel is very good in terms of location, everything is available is close. The food is excellent 😍🫶🏻 many varieties of food 😍 the rooms are comfortable and beautiful 😍 The animators here are very cheerful and energetic (this is a very rare phenomenon) but here we were surprised. I liked it very much, we'll come to rest again From now on Only to you 🤍

Алихан Садыков

The hotel is impressive 😍 although it's cold now, but it doesn't prevent us from resting 🫢😎 everyone is happy with the rest 😊💪🏻 there is a lot of food, games, contests, it's not boring like in other hotels 🙃 the staff is nice (from different regions and countries). Thank you INNA👍🏻

kirrraaa14

The holiday was amazing. The hotel, food and service were excellent. But what I remember most was the animation. I have never met more energetic, creative and kind guys before. I especially want to highlight Natalia and Max. I will happily return to this hotel if I have the opportunity to see them again❤️

David Begiashvili

Good comfortable rooms fit for anyone with nice views and amenities, variety of entertainment, an aquapark, pools (both indoor and outdoor), very close to the sea and there are changing rooms and quick showers near the beach for convenience, both chill spots and crazy parties at night. And the service is amazing with warm and caring staff. 5 stars easily.

Стас Ким

I recently stayed at Crystal Water World in Turkey and had a wonderful experience. The resort is beautifully maintained, with clean rooms, lush gardens, and a wide range of pools and water slides that are perfect for both kids and adults. The beach is just a short walk away and offers plenty of space and loungers. The food was varied and delicious — especially the Turkish specialties. There were multiple restaurants and bars, so we never got bored with the options. The all-inclusive concept was really convenient and well worth it. Staff were friendly and helpful throughout our stay, and the entertainment team did a great job organizing fun activities and shows every evening. The only minor downside was that the Wi-Fi could be a bit slow in the rooms, but it worked fine in the lobby and common areas. Overall, Crystal Water World is a fantastic choice for a relaxing and fun vacation, especially for families. I would definitely recommend it and would love to come back!

Adnan Khan

I recently had the pleasure of staying at Crystal Water World Hotel, and I was blown away by the exceptional service! The staff went above and beyond to make my stay memorable. Special shoutout to Alberto and Yusuf, who truly stood out for their professionalism and warm hospitality. They made me feel right at home, answering all my questions and ensuring my needs were met with a smile. Their dedication to providing top-notch service is commendable, and I'd highly recommend Crystal Water World Hotel to anyone looking for a comfortable and welcoming stay. Five stars isn't enough - I'd give it ten stars if I could!

Мария Киреева

My fam and I enjoy the hotel. The food is perfect as it’s one of a key ones😀 There are several pools and water activities which are great. A grawback is that some of a personnel practically don’t speak English and that makes communication complicated, using a translator all the time. In general, everything is fine and I recommend the hotel

Ahmad

To cut a long story short, I strongly recommend this hotel. I've been to this hotel twice .Every thing is great .I'd like to thanks Nasim who is in charge of guest relations.She is really supportive,dedicated and well behaved. Thanks for everything.

Nimra Waqas

I really think that this hotel was a really nice and family friendly. The Service was great. Everyone was really happy. They were always fast service and never late to any of our meals. They work fast and very positive . The room cleaning was great. And the people were very nice, and the hotel views were amazing. Outside of the hotel, the parks and clubs that you could send your children to which was great. A variety of fruit ,food and vegetables amazing .Overall amazing experience and definitely would come here again.

Alisha McNally

Really wish I could rate this hotel but I can’t. From 1 hour of arriving I slid on their tiled flooring in the bathroom which is a serious slipping hazard so beware if you are booking here. I badly hurt my foot which restricted me the rest of the holiday. I asked reception for help and they were 2 rude women and done absolutely nothing to help apart from try and charge me 20€ a day for a crutch until I could see a doctor which would cost me 165€ and take my passport until returned. Which I don’t think I should have paid for due to lack of safety in the bathroom. They sent up bath mats and a fruit bowl along with a get well soon card as an apology. The hotel has a shop in it which is a complete rip off, 6€ for a can of juice or 5€ for a packet of fags…. The entertainment at night is dreadful. The smallest stage I have ever seen with a projector. The location itself is a good distance from the airport but be prepared to be ripped off by shops and restaurants outside the hotel. On our 2nd last day we also had a cleaner from the hotel at our door asking for money. THIS IS NOT A 5 STAR HOTEL, photos are old

Andrew Watts

Our visit: Mid March. Hotel: Excellent. Superb staff. Cleaned constantly. Good facilities and the food is excellent. Decent size pool plus indoor pool and it is child friendly with a good entertainment team. However: (1) If you like to take a morning or evening stroll along a promenade or into a local village for a drink/coffee with a nice view, or explore...forget it! The hotel is on a busy main road, surrounded by other hotels and with a shopping centre opposite. The beach is behind the shopping centre (shut, and I mean shut, until April). However: (2) A good priced all-inclusive week seemed good at first but it can attract all sorts of people. This includes those who over-indulge in the free drink. There were many occasions when my wife and I felt sorry for couples even older than us and those with small children - quite rowdy and noisy and into the early hours. The management seemed to turn a blind eye to this. Summary: A shame really. Lovely hotel but in a poor location (if you fancy exploring) and I shouldn't think there are many weeks in a year which could be described as quiet and relaxing!

Tanisha Setia

I would like to give 5star for this hotel. All the Services are fantastic and very quick. Cleanliness is perfect. Staff works really hard, really appreciate. I got balcony room which had fascinating view. They provide shows for entertainment every night. I am vegan and had lot of options for food as well. I did really like this hotel and services,Grateful👍Highly recommended.

S14 1414

Everything about this place is so lovely. This is what we call a proper hotel. The animation team did a very good job to accommodate the children every day and it was really lovely and they were so friendly. They made us feel very comfortable. The food was good and the cleaners were constantly cleaning.

Dana Arbash

I spent 5 amazing days at Aska Lara, and honestly, the experience exceeded all expectations! From the very first moment, the welcome was exceptional — the staff were incredibly friendly and professional, and they really made me feel like a special guest. The food? Absolutely delicious! There was a wide variety to suit every taste, and each meal felt like a unique experience on its own. There are daily activities that keep you entertained all day long — from morning till night, there’s always something to do. Whether it’s sports, shows, or just relaxing by the beach or pool, boredom simply isn’t an option. The beach is super clean, and the pools are spacious and beautiful — perfect for both relaxation and fun, and great for all ages. I highly recommend this place to anyone looking for a full-on resort experience. Aska Lara truly has it all. And without a doubt, this won’t be my last visit — I’ll definitely be coming back soon! 😊

nura mukhtar

We stayed at Aska Lara Resort for a week and booked three rooms for our entire family. It was a lovely experience from start to finish — all the staff were warm, professional, and accommodating. A special mention goes to our housekeeping lady, Muhabbat. She was truly exceptional. Every day, she made sure our room was spotless, neatly arranged, and stocked with everything we needed. More than that, her kind and caring nature really touched us. She took the time to check in with us and made sure our family felt comfortable and well looked after. Her attention to detail and genuine warmth made a big difference in our stay. Thanks to staff like Muhabbat, we’re definitely planning to come back again!

Sunil Chauhan

Overall a lovely stay. Facilities were all clean and well maintained. View from the room balcony is great. Staff were all really friendly. For me I am a fussy eater and for the week I stayed I had all inclusive but a lot of the food was more like posh style food where it’s a small portion. For me I don’t want that, I prefer big sized portions but some people would prefer the posh small sized portions. I still found some food each day that I enjoyed. Desserts weren’t great. My main complaint would be the wait times to get served at any of the bars and also the starbucks. Clearly not enough staff at the bars and starbucks. A lot of the time the starbucks is a 20 minute queue. The area where they show live football is also away from the bar which was also annoying. Overall it’s a lovely hotel, they treat cats really well and the staff are very nice. It is very clean and you feel safe. Lots to do around the hotel as well. Just the wait times are long at the bars and Starbucks.

KUDZ TV

Lovely staff from guest services and food, so many things to do, you need many days to really take it all in! 5/5 for me. The beach is very lovely and many bars around the resort. As much as it is a family hotel There are many things for adults to do. Good value for money. Old building should be removed

Ben Glover

An Unforgettable Stay – Pure Paradise! From the moment we arrived, our experience at the Aska Lara Hotel was nothing short of incredible. The entire team went above and beyond to ensure our stay was perfect—every single staff member, from reception to housekeeping, restaurant staff, and bar, was friendly, welcoming, and so helpful. The resort itself is a dream—beautifully maintained, with stunning surroundings that make you feel like you’re in paradise. Every detail was thought through to create a luxurious and relaxing atmosphere. The food was simply next level—every meal was an experience, with an incredible selection of dishes that were fresh, flavorful, and beautifully presented. We spent a full week here, and every day was pure bliss. I can’t thank the team enough for making this such a special and memorable holiday. We will absolutely be back!

Kev Hensh

So, Despite this place being a Spa resort, when we were told we had full access to the spa facilities, this was only to the pool and jacuzzi, and as the website indicates, the jacuzzi would be heated at the beginning and end of the season! Understandable in summer months to not heat either, but towards the end of October, the Jacuzzi water was freezing cold and unusable. I asked for the heating to be put on and got told "NO". A good selection of food was available throughout the day, but NOT at breakfast time......absolutely poor breakfast selection, and the majority of the cooked meals were cold or tepid at best, I could go on about the lack of entertainment and activities being non-existent, but , how this place gets a 5* status is beyond me! Rooms were great, staff at the bars and cleaning staff were awesome, but reception managers seem disinterested or preoccupied if approached with queries. They simply pointed me towards their Instagram page, rather than actually answering them. 🙄

Victor Constantinescu

The hotel is advertised as 5 stars. The only 4/5 stars I would give for the size of the room, balcony, the freshness of the hotel and very helpful staff. I had a week holiday at this hotel at the end of September, all inclusive .The food is very poor, a very small selection of meat dishes and usually you need to stay in the queue to be able to get some, only one type of fried fish. No traditional good, Turkish cuisine.No labels on the food to say what it is , how is called and what it contains. Had a fried egg with pieces of shell inside. On the beach restaurant chicken tights are always undercooked, the soup is cold and the spirit drinks diluted. Restaurants are understaffed, a lot of young tourists students are doing the job of regular staff. The beach would be good if there were no rocks under the sand that comes from the vawe breaker that was recently build and is coming apart with pieces of concrete that are collected each day by the working staff.

Vladimir Koudritch

Stay in a Hotel for about 2 weeks. (Second half of May)The room was a good size with a good shower and side view on the seaside. Arrived after midnight and settled very quickly. A big minus has not been provided with any information or hotel plans by reception or in the room. The food was not the best in the beginning ,probably because the hotel wasn't fully occupied. But it got improved by the end of May because a lot of people moved in. Food and drinks are served for 24 hours in different locations around the hotel. The waitress and the barman is very friendly.

David Scott (Zepherreload)

Absolutely beautiful hotel, food was amazing, the verity of food will please anyone, all day and night there are plenty of buffet on so if you miss one you'll not have to wait long for something to eat, the staff are very helpful and friendly, they have a private beach although it's rocky and wasn't for me, there is a smaller beach 5min walk away, the only thing I didn't like was 1 the steap hill to Reception, and the beds was not comfortable enough for me, but I'm used to memory form. Other than that, I'd definitely recommend this place.

sasha todorov

For a 5 star hotel I am very disappointed with my stay. The staff were very abrupt and rude at times (except a few that made an effort) and we were often greeted with ‘where you from’ instead of hello or how are you. The man that took us to our room literally put the suitcases in the room and walked straight back out without giving us any information apart from ‘use your birthday for wifi’. We saw orange stains on the white bed sheets and towels which you most definitely would not expect from a 5 star hotel! Having a shower wasn’t always pleasant as there was a sewage smell coming from the drain when you turned it on, as well as the water running cold when you are in. The food was very disappointing, we were all inclusive and so wasn’t surprised to see a buffet but the food options were the same every day and very greasy and oily and quite often cold despite being kept in metal heaters. The food catering for english were chips and spaghetti every single day, even at breakfast. There were also very few labels on food which is concerning as you don’t know what you are eating and is very unhelpful for those with allergies and dietary requirements. Drinks advertising is very misleading, there are photos of lovely looking cocktails around The hotel but there were a lack of drink options apart from the lobby bar. The drinks were also unbearably strong so you couldn’t always enjoy it unless you drink beer the whole time. The entertainment board was not updated for the duration of my 7 day stay and so did not know what To expect, when we did watch the entertainment we were very disappointed at the quality and length of entertainment with it lasting only 20 minutes at most. The private beach and pool areas were nice but the pools were freezing cold so not pleasant to swim in. This hotel does not cater for English people and so I would not recommend to anyone unless you are Turkish or Russian as then you would be treated nicely and the music will be to your taste. Overall this was a disappointing experience and would definitely not consider this a 5 star hotel, perhaps more a 2-3 star at most.

Nic Wilding

After a week at the Ramada Resort there are some pros and cons. The room was fine but the balcony was only 2ft wide. The room was in a bad location as it was above the indoor bar/lobby area which was full every night and very noisy. There was no chance of getting to sleep before 1am and on one particular night it sounded like a fight broke out where shouting and screaming was going on til almost 3am. The food was OK and you wouldn't go hungry and the staff were lovely and really friendly. It was a little out of the way location wise but the No 5 bus from outside the hotel will take you into Side itself and the Old Town/harbour area is worth a visit. We used the Spa and had a massage for 5 days which cost us around £250 for 10 sessions so always haggle to try to get the best price. We went in March and although the weather was glorious the pool was absolutely freezing. The Animation Team tried to get everyone involved in activities and were chatty. A mixed bag really but it was mainly the noise and the rowdiness of a few other holiday makers that spoilt it really which is not the hotels fault.

Carmen FD

This was a great hotel and great holiday! The room was ok, not super up to date but it was good. The air con was working perfectly, everything worked ! The food was divers and very good , tasty. Everywhere is very clean , in the food court and at the pool area. We were a family of 2 adults and one under 2 year old baby. If you go for the all inclusive , you also get the lunch at the beach bar so you don’t have to go back to the hotel! The ride to the beach was for free and the driver was very nice and pleasant. You can also walk to the beach it is a 10 min walk. Everything was good for a good holiday. There are shops and kids club in the hotel too, everyone is very nice , especially the man who runs a designer outlet ( i cannot remember his name) but he was very nice and accommodating! ! We recommend this hotel !

Marsha Chin

We stayed for 4 days 16-18 of us large group. On the last day this stay went down hill as the house maid stole money from our bag. we did not use the safe but we should feel comfortable to leave our bags with our belongings and not have to experience this terrible theft. There are no shops only in the hotel you need a car to stay here and the reception staff need to smile (MEN). Housekeeping are lazy did not sweep did not make bed did not replace coffee,, had to ask for shower gel.

Holly Sharpe

Ant infestation in room & in bed, cold water for showers every day, food was awful and staff were unhelpful. Hotel is in the middle of nowhere and basically on a building site. No shops nearby that were open in the evenings either. How it is a 4 start hotel I will never know. Arrived to the hotel around 9pm to be told to sit down, have a drink and wait for our room key whilst everyone else behind us were being given their room key’s straight away. After 30 minutes we got up to go back over to reception to find out what was going on, and was then told to sit down again and wait longer which we refused and again asked for our room keys. We were very hungry at this point so asked about food, to which the member of staff laughed and said soup. I thought he was joking and that they would’ve put on a bit of food for late arriving guests. I was wrong and all they had was ‘night soup’ which wasn’t on until 11:30pm. So we walked down the road around 25 minutes to where there were supposedly some shops, it was all shut up and completely derelict. Came back for the ‘night soup’ which was just watery soup and stale bread. The food in the restaurant just continued to get worse, we lived off chips for the couple of days we were there before deciding to leave early, and we are not fussy eaters. Chicken pieces were purple and undercooked, turkey ‘kebab’ was full of fat and grissle. Very little vegetarian options too. All inclusive drinks were awful as well. When complaining about the ants in the room there was no apology from the staff, just said they will get the cleaner in. No offer of being moved rooms etc. We decided to book a flight home after 3 days as we couldn’t take anymore. Worst holiday we have ever been on, would not recommend to anyone.

Michael John

Stayed for a week recently from UK for solo trip. Pro’s - Staff are friendly - Hotel is quite nice and rooms are okay (although on the small side) - Pool is nice - Few bars - Food was nice and had a few different options each night Cons - Far from most things we rented a car - Not a lot of alcohol choices - Have to pay for internet (free in the lobby) - There is no night entertainment apart from a little few dances for kids. - Beds are not comfortable - The house keeping never once changed my bed the whole week and when they made the room. I’ll attach a photo of how they left it. - I had to ask reception for the house keeping to refill the fridge - Aircon/hearing wasn’t great and was cold at night - In the evenings everyone has to sit in the reception foyer as there is a very small ‘entertainment’ area. - In the twin room the The headboard is designed for a double bed so where the light and switches is installed it’s just above your pillow making it awkward and can bang your head.

Ryan

Amazing value – we had such a great time! There's so much to do, with the island nearby as well as everything available at the resort. The schedule for activities is clear, and most things are included. The food on the island was very nice, and the majority of the staff were lovely. I’ve never seen a place cleaned so frequently – as soon as you put your glass down, it’s taken away! The hotel was spotless from top to bottom. The rooms were of a good standard; just be aware that duvets aren’t used – only blankets. Would definitely consider visiting again!

Anthony Hall

It was a cheap holiday so I cant be too harsh... honest review. Water parks are great fun and loads for kids to do. Hotel room was pretty good, clean and in good condition. Food... nice selection of salads etc which I like to eat healthy on holiday. Negatives... 2 hour transfer, very busy, crowded hotel, noisy late at night Im a heavy sleeper but it is noisy walls are very thin. The couple next door had an "energetic" holiday and we could hear every intimate word and grunt lol Drinks were very weak Im not a big drinker but if you want to get a bit tipsy you would be on all day trying. Food... very little meat on the menu not even decent chicken kebab. Overall. Noisy. Average food. Weak drinks extremely busy hotel. I think if you have kids 8-16 yr old they would love it for the water parks other than that very average.

IRATE Places

All the eftalia hotels are in a row and have access to a huge private island on the beach. So many slides for all ages,spoilt for choice. Food it usual all inclusive crap. But go to right places and you'll survive. Breakfast is waffles and pancakes at its best. Far right of main hotel dinner room. For lunch,head to island and turn left at tunnel, use that out side dinner. It's best available. Cocktails are not included anywhere. Cost €11`-15 each. The rooms are very clean, we up graded to swim up room. Water freezing but nicer 2 story room 2 bathrooms. Amazing air-conditioning. Foam parties,beach parties,you name it. 100% value for money. 5 very loud calls from mosque daily from himam to pray. Found it terrifying on first day. Best quails fakes are from Turkish primark or carpark Sunday market,but haggle and walk away . In hotel ground floor Turkish bath and spa fab but triple the cost of in town analaya. 1hpur bus ride from out front of ocean hotel. Beach has multiple waterspouts available, ship parties ext. Guys walk around all day every day to get you to sign up. Will leave you alone if you ask. The ocean restaurant is nice but your paying for views not food. Everything covered in black garlic sauce regardless of your requests. We dined at the Irish bar daily for dinner ,it's up past the big Ben on corner. Across road from Turkish primark shop for fakes. Try their teas on markets. There Amazing. Rooms often smell of sewerage, but not enough to bother you if air-conditioning on. Ground floor in hotel also has shops ,spa , hairdressers doing everything from added colourful braids to tape in extentions. Don't take Turkish lira. They want pounds or euros and price in it everywhere. Quad bikes are at large untill early hours,same with busses,cars beeping and police siren's 🚔. Lots of noisy domestics and German/ dutch/ Polish so bloody rude. No orderly ques ,just grab n go. Walking into you. Just rude. Island has self made collisium type thing for entertainment. 9.30 -10 start in evening for adults. Before that it's kids disco.if upgrading room. Do so at hotel and haggle. It's around 2-300£ cheaper than any holiday site. No one tells you but the sauna steam and ice room at spa are free to use but Turkish guys will try with all there life to sell you a Turkish bath. It's best to get on on first day to prepare your skin for tanning, if you burn, you'll not be able to get a scrub as it's painfull and hot as hell. Tan last longer if you get a scrub on first day. Haggle. Option 5 was reduced to £40£ from £150. Crazy i know. Turtles 🐢 are on the island thst we found and feed every day. Look.out for them. Staff mowing lawns were amazing at searching for them first.staff do everything in there power to help you in any way. Please keep factors 50 on kids every half hour. And yourself. I got burned 🔥 in 30 ins . Had to fully cover up every other day as there 25 feels like 30°. Armed army around airport and roads,bit nerving . Airport is grate. No issues. Transfere is a slog on coach and the rest place the pull into stink of animal poo. Sigh says its the olive factory but sh1t is sh1t x the tunnel to private island smells so bad too. Same thing. It's customary to tip the cleaners, bus drivers taxis , luggage staff.. Lots or pool games in hotel and island. Kids clubs on island. Tattoo parlour. Health spas... all on island I hope this helps all looking to book.

DAN 3

If you like the smell of a steaming terd or a stench that makes you think your walking into a septic tank on the way to the snack bar. YOUR IN LUCK !! 5 STAR in smellness and about 1 star in customer service. Also be warned if you order a swim up room expect a lovely feststion of ants apon arrival. Literaly to the point you can enjoy the swim up pool at all ! But dont dispair you can always take a dip in the main pool. Located right next to the smelly underpass on your way to the snack bar. But as being so closesly located to the smell your child will come out smelling like a broken portaloo. Now on to the food thats not 24 hour! When the retauramt closes you have a good 90 minutes before your deluxe burgerland opens which btw has no burgers. Or you can trot on down to smelly snack bar at 12. If you have a nose amd taste then avoid this place. Also jet2holidays are terrible no help at all with relocating us. Came home after 2 days. Kids being sick etc

Brenda Higgins

Just had a lovely holiday with family at this hotel. First mention should be the AMAZING staff, they are really hard working, polite and very friendly. They do everything they can to ensure you have a great holiday and that includes every single one of them no matter what their job is. The rooms are very large and comfortable, we had a beautiful pool and sea view with a kettle and fridge in our room. The food was always delicious with plenty of choices and was of a very high standard. Enjoyed sitting at the pool bar and eating at the street food area, also spending time at the island bar and beach during the day. Last thing to mention the hotel was spotless, thanks for a really great stay to all of the staff and l hope you all get a pay rise because you deserve it

caitlin Brayford

Just come back from being here for 10 days with some of my family, we really enjoyed our holiday here other than a few issues, the rooms were great for what we needed them for and found the beds to be extremely comftable and had great sleeps.. Food was very repetitive but still a little of something we would all eat, the cleaners were great and always smiling and happy to say good morning and hello everyday without fail, plenty of water and coffee essentials everyday which was great.. Bar staff were good but a little moody and just felt like they didn't really want serve you.. entertainment was okay the 3 mains Reps that were there all day 2 males and the lady were great,always up for a chat and polite but the downfall for us was the entertainment manager himself felt he was extremely rude and quite discriminate towards the fact we were british and he purposely kept talking to my husband in turkish knowing full well he was told several times he was british and just found it funny and laughed about it, this was brought to the attention from ourselfs to other Reps as we felt this was very rude and really upset us but nothing was done about it and no apology was even made or a explanation... overall I would say the holiday and hotel itself is good for what you pay but just be mindful if your british as that's what we found extremely Hard and disheartened by it..

Jeanette Powell

It was good holiday thank you to staff who made us wecome and thank you ismail and suleyman Animation good food good with good variety and warm we would return to to this hotel. Pool areas clean with plenty of sun loungers 👍👍👍👍

Chris C

I think the main reason there are so many bad reviews for the hotel is due to the classification as a 4* Hotel. In my honest opinion, it is not a 4* and probably best rated as a 3*. Overall, the hotel interior is quite dated as are the rooms. I stayed in a room with laminate flooring which seemed nicer than the ones with carpet. Room cleanliness was very hit and miss. The floors weren’t cleaned daily. If you walked barefoot in your room then the bottoms of your feet were black. It states that 1L of water is provided daily, but some days I received none or only 0.4l. Not a big issue as there are plenty of fridges dotted around the hotel with water, but you’d expect consistency from a 4* hotel and not having to fetch it yourself. Ash tray outside room was emptied some days and other days just left full. Beds were fine and quite firm. Had a leaky shower and the cleaner would use the foot towel to mop up all the water meaning I had a soaking wet floor towel. However, the showers are very powerful and hot which is a bonus! Staff overall were good. Luckily we knew one of the staff from when he worked at another hotel, so he looked after us in terms of providing drinks to our table etc. A couple of other waiters also looked after us once we tipped them. The lady who worked the breakfast on the outside grill was fantastic and looked after us very well also! We were never pestered for tips, but as you’ll find at any hotel, if you tip you will receive better service. Downside of the hotel staff were the people pestering you for photographs, tattoos, hamams and the cocktail / ice cream bar, but this also happens at other hotels. Food is very repetitive. Breakfast is good, the usual breakfast items and outside on the grill you can get omelettes, fried eggs and pancakes, along with chips and onion rings. Dinner and tea you’ll see a lot of the same daily, including chicken (often in a sauce), Turkey roll in a sauce, pasta and sauce, vermecelli. If you are British you might be better off sticking to the grill outside where Pizza, hamburgers, meatballs, Chips, Chicken Kebab, Chicken wings, Grilled fish etc is served. Didn’t try any cocktails or other drinks as I lived off whisky and coke which was fine. Very limited number of Brits here but we did stay the first 2 weeks of November so that is probably why. So, overall, not a 4* hotel in my opinion (having stayed in lots of 4* hotels). However, value for money is fantastic, despite my complaints. The hotel stay for 14 nights all inclusive worked out at approximately £30 per night. It really is the saying “you get what you pay for” – which at the Dosi is no frills but enough to enjoy your stay. Would I stay here again? If the price was right, yes. However, if there were other 4* hotels with only a marginal difference in price, I wouldn’t and would book elsewhere.

Jeanette Powell

Nice hotel not big not too small Beach it not so far a way just 10 minutes to walk Shoping Street straight outside hotel food is good an variety of also good and warm Hotel is clean Staff very nice an friendly Greating to Ismail and suleyman, samet

Charlotte Blackwell

The hotel is so lovely and welcoming. Reception staff are so helpful. Although a little updating is needed, the hotel has a lovely atmosphere. Close to shops and not far from the beach. A great location. Although prominently German guests, my son and I were treated fantastically. And made to feel so welcome. After a very worrying hospital dash; 2 people were amazing and went above and beyond, these being Suleyman and Ismail. Couldn't have got through the upsetting few hours without them. Food was lovely and fresh. A fantastic week had, by me and my son and we will definitely stay again and recommend. A great holiday

Thangaraj senniappan

Our family had an absolutely amazing time, and we can't thank the staff enough for their incredible dedication and warmth. Every member of the team was hardworking and genuinely friendly, making our stay truly special. The food was outstanding, and our kids loved every moment of their time here. A special mention to Taylan at reception, whose kindness and willingness to help always came with a smile—making a huge difference to our experience. The hospitality throughout was excellent, and we are truly grateful for the memorable stay. ---

LJH James

All staff here were absolutely wonderful from Waiters to Entertainment, bell boys and Cleaners. All were just so hard working and I made a point of thanking everybody each day and tipping as many workers as i could. Young Waiter Alex and his friends were magnificent, all Such a credit to the Limak. Food excellent. Life Guards excellent and really friendly. Reception staff excellent and Dancers /Entertainment team perfect. The Bar staff are just ace, absolutely wonderful guys, sadly there were two rude Bar guys (the rest as I said were just amazing) , the one with the white shirt and Pony Tail was pretty rude to me for no apparent reason and another one kept making derogatory reference and comments to my sporty physique which got rather annoying after a while and quite personal. Football Teams during the Easter Holiday ruined it for us. Many of them, very rude, hanging around during the day in gangs around the hotel when not playing football, play fighting quite aggressively right in front of us and throwing things at each other, also shouting silly things at people at night as they walked by. One night the whole Football club (including parents and staff and all age groups) jumped the Queue for the restaurant and trampled over us whilst we queued up, no hotel staff to manage this as it was chaos. Unfortunately would never use this hotel again for this reason which is such a massive shame as I love the hotel and the amazing hard working staff. Maybe If they could confirm that there would be no Football teams in August we would return for sure.

Gordon Stewart

Spent 11 nights in this resort. Speady and friendly check in. Meals were lovely in the buffet restaurant but some of the choices could have been warmer. We eat in both A la Carte restaurants which were excellent. Entertainment was good even though its was low season. The animation team were 1st class and their enthusiasm and encouragement with the guests were fenominal. The bar staff and waiting staff were excellent and kept the guests well fed and watered. Overall the resort was excellent.

James Rickshaw

The food was generally delicious. The restaurant was stylish and clean. I wish there were more food options for children. Our room was clean and comfortable, thanks to the cleaning team. The staff is hardworking and friendly. The animation team is great!! There are many activity options. The evening shows are fun. Especially the Mamma Mia show is great!! I recommend this hotel

Deshawn Van der haeghen

We had a fantastic holiday at Limak Arcadia Hotel with our family! From the moment we arrived, everything was smooth and welcoming. The atmosphere was lively, the food was great, and the facilities were perfect for both adults and kids. One of the highlights of our stay was definitely the entertainment team—they really brought the energy and fun every single day. A special shoutout to Didi, who went above and beyond to make us feel welcome. Didi’s kindness, enthusiasm, and great sense of humor truly made our holiday extra special. Our kids absolutely loved him, and he always made time to check in and make sure we were having a good time.

Aswin kuriakose

Overall, my stay at the hotel was really good. The room was clean and well-maintained, and the breakfast was absolutely amazing with a great variety of options. We also enjoyed the restaurant food — it was tasty and well-prepared. However, a few things were disappointing. Despite being eligible, we weren’t offered any team member discount for the bar or restaurant, and when we asked about it, the request was rejected, which was quite disheartening.The room assigned to us appeared to be designed for guests with disabilities, which wasn’t ideal for our stay. Additionally, there were no welcome cookies provided (which we were expecting), and basic amenities like a toothbrush and toiletries were missing from the room. A few small touches could have made the experience even better.

Durreshahwar Jawaid

My stay at the DoubleTree by Hilton Antalya was truly enjoyable. The rooms were spacious, clean, and offered stunning views, making my stay very comfortable. I loved the variety of dining options, especially the delicious local dishes. The pool area was a perfect spot to relax, and everything was well-maintained. The hotel’s location was ideal, close to the main attractions, making it easy to explore. What stood out the most was the staff—they were always friendly, professional, and ready to help. Overall, it was a wonderful experience, and I’d definitely stay here again on my next visit.

Danny Kim

Have you been this hotel? Well! I would love to visit this hotel..because of staff! His name is Mr. Baransel! All the time! He was so thoughtful, kind and patient. I would like to visit this hotel again because of him! I would like to thank him for his kindness, great service and his smile! God Bless to all staffs!

Florian Böhm

While the hotel offers some great amenities, I wouldn’t classify it as a true five-star experience. The facilities are well-maintained, and certain aspects of our stay were enjoyable, but there were also notable shortcomings that affected our overall impression. One of the first things you expect from a five-star hotel is exceptional service, particularly at the reception. Unfortunately, our check-in experience was quite underwhelming. The front desk staff did not seem particularly welcoming or enthusiastic, and there was a lack of warmth in their approach. It felt as though we were just another transaction rather than valued guests. In contrast, the staff at the spa and those working at the entrance were much friendlier and more accommodating. Their professionalism and kindness improved our stay significantly. The restaurant offers decent food, but I found it to be somewhat overpriced for the quality provided. While the menu had variety, the value for money was not quite there. That being said, the real highlight of the hotel is its pool facilities. Both the indoor and outdoor pools are fantastic—clean, spacious, and perfect for relaxation. Overall, while the hotel does have its strengths, I expected more from a five-star establishment. With better service at reception and improved value in the restaurant, it could truly live up to its rating.

HAIYUAN LIU

All was perfect , except the rudeness of the gym working staff. Can’t expect ruder staff, they stop you from using the treadmill simply because you are only wearing the sports top and shoes with normal pants instead of sports shorts. I was only trying to walk on the tread mill for 15 minutes to kick a start of my day and they ruined it . Good job and you showed your authority over the gym. A 5 star hotel got 3 star srating due to your wonderful contribution.

Trish Cowhig

Staff have been amazing. The hotel is really nice so much to do. Food is nice you just have to try different things. Pool areas are really clean and loads of sunbeds so no having to rush to get one each morning. Will definitely visit again

Anne Byrne

We asked for a room change and reception were very accommodating nothing was too much trouble. One of our party has an allergy to peppers and she was offered a special menu to accommodate for her food. The service from all members of staff has been amazing very helpful and always polite and they can't do enough to help you we will definitely be back x

Sweta Kannan

Had a great stay at this hotel, the atmosphere was very lovely and there was a lot of activities to do. All of the staff was very friendly, helpful and made sure to keep the environment lively and included the guests. The live music and dancing was amazing, as well as the aqua gym and the karaoke night. Ali was particularly helpful and lively, it was very evident the staff enjoyed working her and were very attentive to detail and ensured we were having a good time! Would definetly visit again!

Aleksandra Gruba-Trzeciak

Had an amazing stay at this all-inclusive hotel! Friendly staff, delicious food, endless drinks, and tons of activities. The room was clean and comfy with a great view. Perfect place to relax and not worry about a thing!

Toby Smith

I really liked the water slides and that there was multiple swimming pools to choose from. There was some that was warm and some that were cold. There were some that were busy and there were some that were for relaxing. The rooms were kept look after all week, drinks were refilled. The food options was great, new options were available to try from. Entertainment every night was really good every night. Right next to the shops which was really good to have as well. Mikail was great as a bar man, was on top of everything and did very well to get everyone served as quick as possible to the best of his ability. Taha was excellent. Really friendly and made everyone feel comfortable during the live band.

abid mahmood

Decided to book this place for a last minute holiday. The hotel was very clean and accessible. The owner saeeda was absolutely lovely very accommodating and helpful always. The pools were lovely and the slides were so much fun. The food was on point and they did some great shows and entertainment. You can pay by card and cash and have in house massage service available, which was lovely. Quiet surrounding area with loads of local restaurants and shops and supermarkets. Overall, a great experience will return if possible in the future.

Picnic Blanket

There's a lot of context in this review on why it deserves the 5 stars. We arrived very late (2am) and were very tired. We knew we had to pay for aircondition/wifi/safe separate but didn't realise it was cash only. They told us we could pay the next day but luckily we'd withdrawn lira at the airport.Despite knowing about the air con it does sour the checking in process having to spend a chunk of money on arrival. I have a good idea why they do it this way but that's another story... Our room was clean but smelled like cigarette smoke, the fridge didn't work and the shower flooded the bathroom until I had unclogged the hair inside the drain filter.  We woke up  unhappy and this would have been a 1 star review if not for the helpful staff. We complained and were promptly offered another room: -This room didn't smell -The fridge was so good it turned our drinks into slushy-The shower was miles better. -The view from the 4th floor is fantastic with the flowers reaching to the top of the balcony. - The air con works and gets the room properly cold. It does rattle quite a bit but you can take the front panel off and DIY it a bit with bits of paper. Totally quiet afterwards! - great location with dolmus buses going into the old town but also directly to Nova Mall and also to Manavgat. - The pool was ALWAYS clean, even at the end of the day. Lots of discarded pool inflatables  you can use that are left by previous guests. We don't reserve Sun beds but we were always able to get one even if we arrived back at the hotel at 3pm. - all the staff are friendly! - the shop and bar have decent prices. Not as good as the many local supermarkets but definitely worth it for the convenience factor. - The hotel is not in one of the main tourist strips which made the area much nicer to walk around. We had plenty of opportunities to visit actual real Turkish shops. - The hotel transfer bus goes to a lovely clean sandy beach which has drinks service. - Lots of cats to cuddle! None jumped up on the tables. Very well behaved. - If I had a choice I would not eat breakfast here. Restaurants: I would recommend Via Restaurant for a great cheap eat. Sky Safran for decent meat and fantastic service and La Spezia Bistro for good food all round.

Linn Watson

Lovely hotel, reception and staff very helpful. We had an apartment with a garden view not a pool view as we requested. The apartment is spacious, comfortable beds. The food I've tried has been excellent although some people complained about the buffet style continental breakfast. The a la carte menu is excellent. You can get a full English on request at the a la carte restaurant. Two evenings a week Tuesday and Friday they have open buffet. I would definitely recommend this hotel. it's so peaceful,

A Rahman

Took this hotel as a last minute deal at around a cost of £600 including flights for 6 nights. Location is decent, shops and amenities are plentiful and public transport available near by. Rooms and facilities are very good and clean. Service was good, the host Syeda was very helpful and accommodating, she was very kind and provided us with many useful tips.

Jangeer Hussain

I stayed here for the first time in Turkey. Good: Nice location to walk everywhere and local shops nearby for cheap food and drinks. Breakfast is decent but did see some mouldy bread one time. Unsure what some of the options are as there are no signs. The female receptionist is helpful and the younger male who is usually doing the breakfast or around the pool area. Did not get much help from the older man and more of hello and bye ordeal. Cats around if you like them. This can be good to bad but I'm a cat person. Bad: Pay for WiFi in the room (£1 a day) even though it says we have free WiFi which seems to be only available in the reception area. Mosque nearby so it can be loud due to the prayer calls. I didn't mind this but some people may. Music is played from around 10am till 12am and for some reason they do not turn the music down later in the evening so when you're trying to sleep around 10pm you can still hear the music playing loudly. Would be better if it was turned off at 10pm or at least turned down as it doesn't need to be so loud. Understandable if it's a weekend or they have little events but this is everyday. Having to pay for Aircon £45 for the week. We thought this was included in our booking but it was not which it should be and same as WiFi. Stay here again? Probably not. Only because my brother said they found a different hotel which was £10 a day that Included WiFi and Aircon. So felt like we're over paying for our stay with the all inclusive we went for. I did not use the pool at all but my partner said it was nice. Book excursions and things yourself through searching google and do not book through Omar as he overcharges and seems to leave you on read. Only use shops that are priced with labels for food drinks gifts etc.

Vicky Walker

Our first time in Turkey and we weren't sure what to expect but we would 100% go again to this hotel. We traveled as family of 4 with 2 children.Everything was fantastic from the food, entertainment to the staff. Special mention to shaban who was our hotel rep and burkay, the animation team and yosef from the hotel shop who was such a lovely man. The only bad thing I can say about the hotel is the slides and pools weren't open but that's to be expected when not in season. I highly recommend booking the spa package which includes sauna, steam room, Turkish bath and massage. I came out of the place like a new woman 🙂 we found the food to be excellent with plenty of choice. Even myself as a fussy eater never went hungry and plenty of options for children too. The beach is beautiful, no need to fight for sun loungers and there is entertainment and a beach bar with a buffet on most of the day. We booked excursions through our lovely rep which were the pirate ship and buggy safari both of which were well worth the money and the highlights of the holiday. Alcoholic drinks aren't included on the ship so you can take your own on and if you go on the buggies make sure you wear old clothes as you get soaked and very muddy! If you come in march the weather isn't always hot especially on a night so warmer clothes is a good idea. All in all one of the best holidays we have had and we would definitely do it again

Venelin Tonev

I visited the hotel for one week with the family. The events for the kids are amazing. The animators are top professionals. I recommend however taking some ear plugs for the children disco. It is definitely loud even for adults. I personally enjoyed the Dart tournaments twice a day. A great trainer there, had a lot of fun.

John Frame

I enjoyed 9 nights in early March 2025. There is a regular city bus that can take you into town. The wifi internet was good. I could hear neighbors sometimes but some of that is to be expected. I stayed in the main building. Food was good and plenty of options for vegetarians and people who eat meat. Beautiful sunsets on the beach. I was impressed with the very fast laundry service. Pleased with the price and my experience. Thanks to all the nice people at the hotel.

Olivia Bennett

can't complain on this one, cheap as chips! food is very samesy everyday (just make sure you get the food at the time they serve it otherwise it gets cold and stale) outdoor pools are closed but the beach is lovely and chill and the indoor pool is great. alcohol is very good and the soft drinks taste spot on! room is stunning but a slight smell in the toilet (which will get masked after a nice shower) staff are lovely, food is ok, hotel lobby is a great place to get drunk! can't rate it a 5 star but it gets 4 star in my books!! also plenty of designer bags and perfume etc 😉

Mila Beazley

Very disappointed 😞!! Dirty cats every where .. spoiled our Christmas treat !! No way this place is a 5⭐️ the rooms are dirty all damp we suffered with the cough and chest this 5 days on our visit ! the restaurant is full of cats walking everywhere all around the chairs and tables ( webpage says no animal friendly)and the night we arrived we left our cases in the lobby while we went for a drink one of the cats piss all over one of my cases all the clothes stunk very bad. rooms and toilets are mouldy. Indoor pool very disgusting 🫣 0 clean rate . Drinks at the bar are so cheap . Also no much entertainment as was christmas week and the place was busy .. the only good think was the massage treatment 😌.. but the rest very dissatisfied.. and poor 😢 PLEASE don't waist your money !!

Kiran Lally

The hotel is lovely. However, some of the staff are rude and very unhelpful, especially the lady on main reception. The lady Zahra on the guest reception is absolutely amazing, though. The food at the buffet is more or less the same every day, and they do nothing for kids other than chips. I had booked a family suit but was given a standard room in a different building to the main hotel and struggled with my baby twins coming to the main hotel every morning. I had to pay extra to move to the main hotel and into a family room because the manager was adamant. I didn’t book a family room to begin with even though I showed my booking details. I managed to haggle the room price down from 120 euro to 70. The guys from the spa follow you around trying to sell you the massage services. The guys on the bar are very friendly and we're always happy to serve our drinks. The pools are clean and well looked after but they do close the pools at 18:30 which I thought was too early. Overall we did enjoy our holiday but if we didn't have the above issues it would have been even better.

Pawel Lang

The apartment we received, in the main hotel was very used and in a poor state. The view from the balcony paid for inconvenience. Our children got room in a new small hotel in the resort which had its own swimming pool, bar - this was fantastic. Main swimming pools are nice. Food is good and changes little from day to day. Waterslides are super. Drinks vary, depending on how tired bartenders are ;-) Communication by resort shuttles works very well. The people working in the hotel are nice and helpful. We are generally satisfied and recommend this place!

sarah boo

Overall fabulous stay here. The bar manager, bar staff and buffet staff were amazing. If it wasnt for them, my score would be 2 for service.They made us feel so welcome and literally did so much for us. The reception staff require some training on customer services. We were put in the wrong room as they had double booked us. We had no apology or offer of compensation. We were basically just told to put up with it. The room we were put in for the night had no bed linin, the air conditioning didn't work and nor did the key card reader. When we eventually got to our room it was nice. Little dated but clean and comfortable. The jacuzzi was lovely and the views were stunning. Sadly our room wasn't made up every day and when it was made up, dishes were not removed and coffees etc not replaced. The towels are in the spa area. We ended up keeping the same ones as each time you went down they tried to sell us a massage. It was a little off putting. The location was a little isolated and not really great if you like a little strip to have a wander down in the evening. I would say this hotel is best suited to couples and to parents with really young children or with older teens who are happy to just be by the pool all day. If you like to go out of the complex I would advise looking elsewhere.

s Ed

Loungers are plenty around the pool. Food and drink is wonderful but can be repetitive. It’s clean and is cleaned regularly throughout the day. Reception staff need to learn what customer service means. They are rude and make fun of you. The card to my room wasn’t working properly and they kept sending me up with the faulty key for 4 times whilst laughing at me, until an engineer told them the card is faulty and they need to replace it. Arrived at night and there was no food available for myself and the kids to have despite me arranging this with Eda. It’s also three hours away from the airport. I won’t be returning.

Kieran Broughan

Stayed here with my family which they was 10 of us. Pools was great & cleaned well. Food was average which we all agreed. Staff very rude, moody & not helpful. When we arrived at early hours in the morning rude attitude & didn't even show us to our room just gave us a map! Security ruined our holiday picking on our kids & kept interrupting our night which after we complained to the manager he left us alone after. Water park was great & only a 5 min walk away. Starbucks was a nice addition for a iced latte. Elevators never worked & inside needs a lot of work doing. Aircon was not good & broke twice while we was there which first time the reason it broke it because the grill was caked in dust. Overall we wouldn't come back & didn't have the best experience there & wouldn't recommend to anyone.

Mi Mu

In general, not so bad hotel. The reception staff is not friendly, and the food is terrible, especially breakfast. Literally everything tastes bad. The restaurant staff throws food as if they are feeding dogs. Their equipment is dirty. All 3 of us got sick on different days from the food. The pool is oke. The rooms are nice and cleaning staff is very friendly. I would definately not recommend to go here unless you have a stomach of steel. It would be good to have major maintenance here. 1 star is all we can give. We were here from mid August-beginning of September 2022 with 2 adults and a 5 year old.

Leah Chang

A lot of variety when it comes to food, but not the best of quality. Lovely pool side though. Staff speak very poor English, they're better with German and Russian. If guests need any ironing they have to make a request and are charged extra for the service. It takes 3 days for the items to be ironed and returned to the guest. The drinks weren't excellent apart from Efes beer. They offer a bus to the beach and back everyday. If choosing to walk should be a good 10 min walk. Shops, bars and pharmacy within 5 minutes walking distance.

Steph Cook

Not Great!! Food wasn't great. Staff were unable to speak much English so were unable to help us with anything. No entertainment, apparently we could have gone to the adjoining Hotel but found out in the way home. A la Carte meals were nice, and well worth booking. Lots of shopping locally and a handful of bars but not much else going on! Room was very basic but cleaning staff were lovely and helpful x We were moved here as they closed the hotel we booked, avoid if English.

Kris-Aleksandra

The hotel is charrming, hence its name. The food is super good, our room with a walk in pool( public, but we can reach it just out another door in our room.) The original room where we were supposed to stay had some minuses tough, like the bathroom light didn't work and the room wasn't clean. The staff is very kind, they offered us another room and helped us with finding our room and carrying our packages. The pools are a bit cold, but i guess its the weathers fault, also they are not clea at all, found some bugs, rust on the pool floor and leaves.

Simo Kutlin

Overall experience is greatly satisfying. Beautiful hotel with tasteful interior. Rooms are standard but clean and tidy, not run down at all. Staff is friendly and helpful. Not everybody speaking english but commutation is still possible. Food is excellent, cocktails at the bar could almost be classified as virgin cocktails because they contain no alcohol at all. Would definitely recommend!

Lizzy Serento

I recommend this place to every person that need to rest, because you don’t have to worry about anything here. Despite the rooms and location, the service was the best that I could get. The animators were friendly, there are many activities for kids and adults as well. The bartenders even though they had lots of work did their job perfectly, making sure that everyone is served, however I guess there is a lack of bartenders, because you could see them doing something for the whole time, without any rest. The food was also very good and the waitress crew was nice and helpful, sometimes even recommending particular dishes. I would definitely come back here. Special thanks to Semi, Lisa, Jasmine and the other animators and the bartender crew- I can’t remember their names, but these young guys are very helpful.

Anastasiia Povietkina

My family and I arrived at Blue Star Hotel, Alanya, and already on the very first day we regretted our choice. We paid 21,000 Danish kroner (around 2,800 EUR) for our stay, but what we got was nothing short of a disaster. At the reception, we were welcomed with coldness. The staff member walked us to our room without any explanation, didn’t show us anything, and immediately asked for a tip. We couldn’t give one because we didn’t have small change. His attitude changed instantly. Later, when we came back to the reception to ask questions, we were being pointed at and openly talked about. Completely unprofessional and disrespectful. The room was dirty. There were mirrors everywhere and all of them were smudged, dusty and unclean. The jacuzzi was covered in dust — it looked like it hadn’t been cleaned in ages. We had only 1 small towel for the floor and 2 towels for two people to use for body and face. For the beach towels, we were told we only needed to leave a 1 EUR deposit per person, but then they charged us 25 EUR for old, worn-out towels that didn’t even look clean. In the room, it was written that fresh juices were free, but in the restaurant they asked us to pay 3–4 EUR for a tiny glass. The food selection was very small, almost no variety, and barely any fruit — which was shocking because we’ve stayed in Turkey before and there were always plenty of fruits and rich buffets. The beach snack bar doesn’t work — only drinks are available. We were told sunbeds were free, but at the beach they tried to charge us 150 lira per sunbed. When we protested, they told us we “misread” and “misunderstood.” And by the way, it wasn’t just us — many other guests were also upset and arguing about the same thing. And again — this was only our first day! If you value cleanliness, respect, and honest service — do not stay at this hotel under any circumstances!

Norbert Lach

This is an amazing hotel. The staff is very friendly and accommodating. The food is absolutely delicious and has me getting multiple plates every day. The desert is out of this world. The rooms are also very good. The location of the hotel is also amazing only a short 10 min walk to the beach and is located near shops.

Piotr Baginski

Staying at this hotel was truly a pleasure from start to finish. The staff were incredibly helpful and always ready to sort out any problem quickly and efficiently. What stood out the most was how kind and welcoming everyone was—always greeting us with a warm smile that made us feel right at home. They even had a great sense of humor—so funny and easy to talk to, which added a special charm to our stay. I can confidently say that this team goes above and beyond, making the experience not just comfortable, but genuinely enjoyable. Special thank you for gentlemen Oguzhan in reception. He sorted all our problems during the holiday. All pool team and bartenders and the room cleaning service. Everything was great.

Jacob Giles

I stayed at the Blue Star Hotel recently and had a mixed experience. I had to move rooms early on because the walls are incredibly thin — you can hear everything from the surrounding rooms, which made it hard to relax. Thankfully, I was moved to the top floor where there were no neighbors, and it was much more peaceful. The staff are lovely — really friendly and clearly doing their best to keep things running smoothly. That said, the hotel itself shows signs of poor construction and maintenance. The balcony railings were wobbly and didn’t feel very safe, which was a bit concerning. There also haven’t been any Turkish pancakes all week, and it’s unclear whether that’s due to something being broken or just not available. Overall, it’s a cheap and cheerful kind of holiday — fine if you’re not expecting luxury, but there are definitely areas that need attention.

Marni Scott

Highly Recommend this hotel!! I read quite a few bad reviews, was quite worried due to them all but when we arrived there was not 1 bad thing about any of it! To start off the receptionist was lovely! We didn’t get his name but he seemed to have been there every night/early morning he was so so welcoming and respectful!! He took our suitcases to our rooms, made sure we liked the rooms and then left straight after, he never refused to ask if we needed anything and always said hello & asked how are are when walking by the main desk! Secondly the bartender Orhan was also lovely, he always offered us drinks, it got to the point we didn’t need to say a word and he would still bring us a drink over, he’s so funny and always had a laugh with us, he’s only there on a night time as far as I know. Thirdly the food was delicious, quite repetitive but it was enjoyable, there wasn’t much British food either, the desserts were lovely also, the chefs and other staff in the restaurant were also nice, they always served with a smile. The soups were always different and also really really nice! Lastly the pool, play park, Entertainment & Shops. Pool: The pool was lovely! Not one bit of dirt around or in it, the indoor pool is only open during winter though which is understandable. The kids loved the slides and even myself and a couple other adults enjoyed them, they were switched on and off at certain times before and after food. Play Park: The kids loved the play park, there was nothing wrong with it, it was perfect for the little ones, it has 2 swings, 2 slides, 1 big sea saw and 2 separate ones which again the kids loved. Entertainment: The Entertainment was great especially for the kids, the guy who runs the entertainment was okay he was a little bit rude but he was great when it came to the kids entertainment. Shops: The shops below and around the hotel were good, they didn’t shout at you much or bother you, they had some good things in them and not far of a walk either. A little bit further down the street is a supermarket which is great prices especially if you’re wanting to take some things back with you to your room.

Liam Cartwright

Don’t listen too all these bad reviews, this was my first time going to turkey and I could not have asked for a better place to have gone too from the rooms to the staff everything was spot on from start to finish. Reading these reviews made everyone dread going, however when we got there we were treated with nothing but respect from all the staff. The only problem I can see with the place was the German entertainer every day was the same music on repeat towards the end got rather boring. There were a couple of mornings where he waved to everybody and then when he got to us put his head into his phone and completely ignored us. However the night entertainment was amazing he was able to get all the kids dancing and singing even though the songs were in German. The food there was absolutely amazing with fresh food everyday and if there is anything that you need the chefs are always there to help and really approachable, make sure you go get the soup it is always fresh and homemade. If there is one thing that you go for it is for the fun that is to be had during the night especially the bartender Orhan he was amazing with everybody never let your drink go dry he absolutely made our week with constant laughs and torments he was one of the most genuine and down to earth people I’ve ever met. Please do not listen to these bad reviews and enjoy yourself and go to this hotel you will see for yourself.

Magdalena

Very rude and money oriented staff, only one nice person was a cleaner lady. Discrimination towards tourists unless you’re a German as they are focused on them only, even all the i formation and trips are in a German language too. They can barely speak English and we couldn’t communicate well with the reception and the women who was there refused to give us a clean towels. We had all inclusive but we were forced to tip everyone and everywhere, disgusting! Such a beautiful country with a lovely food and a seaside, with a massive potential but people makes it a place to avoid. We will never be back there again

Teresa Cartwright

A group of us have just come back from the Merve hotel and we had the most amazing time from check in to leaving, the service we received was absolutely amazing they couldn’t do enough for us there is plenty of options for food, we had the most lovely lady cleaning our room leaving towel decorations on our bed and folding our young boys PJs up after cleaning our room, all the children in our group was never out of the pool. Would highly recommend this hotel.

Sabia Mahmood

The hotel was okay. The staff orhan is very nice and kind receptionist very friendly to everyone and always polite to us all. Other staffs were good as well.

sdehghanpour

I recently stayed at Grand Park Lara and had a pleasant experience overall. Everything was quite acceptable, and the hotel met my expectations in most areas. What truly stood out was the excellent attitude and professionalism of the staff—they were always helpful, friendly, and welcoming. Their warm hospitality made my stay even more enjoyable. The only downside was that the standard room felt a bit small, especially for longer stays or if you're traveling with family. However, it was clean and well-maintained, which helped make up for the limited space. Grand Park Lara is definitely a family-friendly hotel, and it’s a great choice if you're traveling with children. There are plenty of activities and entertainment options for kids, and the atmosphere is very safe and welcoming for families. A special thank you to Payam at the Kids Club for his kindness and the great care he gave to the children. He made our stay even more memorable.

Olga Chu

I really enjoyed this hotel! The property is large and offers various activities for both children and adults. The grounds are clean and well-maintained. Food was available 24/7, which is both a plus and a minus! The meals were differnt and tasty. The rooms are small but cozy. Housekeeping was done daily, but it mostly included making the beds and changing the towels. I wish they would at least wipe the floors a bit. We left tips for the cleaning staff. The hotel staff were kind and welcoming — always ready to help. I definitely recommend this hotel!

Timo M

Big hotel with 6 big towers of hotel rooms, this on a relatively small area makes it a very bussy and hectic atmosphere. The staff is friendly, the rooms are modern, spacious and ok equipped. The food is below average i would call it. Even the easiest things are made kind of untastiy. Vegetables are too less cooked and hard, all meat is too much cooked and very dry, food quality is also average. The buffet is organized in a way that there is always a very long queue at the station where you get the main dishes so you always have to wait Would not recommend it for people for whom good food is important. They have one pool which is heated until at least end of April with a good temperature of around 28-29 degree. But this one is also small related to the amount of people who can stay in this hotel. Overall it's ok for the pricetag but not more.

Ellie Willis

Amazing hotel but a few problems... when we first arrived they were very kind and helpful we got up to our room and it was very nice. We went to the 24 hour restaurant because we got there around 10:30pm the restaurant is clean and nice but not a lot of options for kids or other countries. Pools are amazing and slides are fun only problem the pool under the bridge is very cold sometimes, I went in there for around 20 minutes and was shivering for a while, went in the shower and had to have a nap. Now the main restaurant, very nice and big more options of food and clean when we first came it was easy to find a table after a few days, it was packed and we had to wait a hour to find a table. Since there's 900 rooms they need maybe another restaurant or 2. Line for hot food is massive I got some mash from the corner and lined up to get some chicken took about 10-15minutes and by the time I sat down my mash was all cold my family went to the rep (Ivy) and she told us when we go get food on the night to talk to the reception and get someone to come and see how busy it is. The lady came in and was talking to the kitchen staff in turkish and looking at us she told us it's not that bad and what do you expect me to do about it. The noise at night is also horrendous, very loud, people shouting and making racket live show is quite loud and needs to be quieter. Air con only goes down to 22 degrees and blows hot so you have to open windows and here all the racket outside. Also we stayed for 10 days and had 8 people, 3 rooms.I would add a lot more but too much to add. Wouldn't come again but enjoyed to have a break.

Mubeen Choudhury

Had an amazing stay at grand park Lara The service from the staff was amazing The room was fine but only downside is that I had a child with me that sleeps around 9, which they have a live event going, the windows are not really sound proof. The pool was freezing cold even though it stated it is a heated pool. The food was amazing, the main restaurant has a wide variety to choose from along with their 24 hour restaurants, I ate so much beef that I don't think I could eat it for a while, their all inclusive beach was really nice, downside was that the pier was under construction during the time of my visit. Overall I did enjoy my stay here and do plan on coming back

Suzana Uka

This hotel is absolutely ridiculous! The hot water has been nonexistent for three whole days, and all they do is make empty promises about fixing it. How can they even think about opening for the season without providing basic necessities like hot water and working slides? It's incredibly frustrating. I paid extra to switch rooms and leave a better review, but the lack of hot water and clean bedsheets is truly unacceptable. It's a complete waste of money and time.

Dobre Radu

We came here for a week as a couple,and we were positively impressed. We don't get why people are giving bad reviews on this hotel. Of course it's not perfect,but it's more than enough for a joyful holiday,and we'll never forget this vacation. Very friendly personnel. Clean rooms,clean pools,very good food and loads of it. Nice and communicative employees. Ramzi,the hotel manager,is a very nice and friendly person,always asked us if everything is ok,and if we feel good. The man responsible for animation,Rico,is also very friendly and kind,and he always gave me a positive vibe and good energy. We will definitely come here again!

Nikoleta Cibaku

This is the worst experience ever. This hotel does not deserve a three star rating. If you don’t want to disappoint yourself and your family, never choose to spend your holidays here. Firstly, the boys at the reception were very unhelpful. Only one girl was really friendly and communicative. Secondly, the staff doesn’t speak English only a few people, the girl at the reception, the boy that came to salute for the dinner and the girls at the miniclub. There is a possibility of food but there isn’t any free place to sit. They turned off the air conditioner at the lobby, despite the fact that it was extremely hot and we had to wait for the flight for eight hours there. Especially, we had to wait very long for the lift. To sum up, it’s a waste of money and most importantly you don’t enjoy at all.

2Soulz aka Redhawk #killuminati

It was good, the food was top notch and there was a variety of stuff I could do in the city. I only went to a Turkish bath and some kind of Pirate ship course or something similar. I was not too much outside, because I am an introvert. If you want to go outside of the Hotel to go for an example to the city and you can't speak Turkish well enough then you are screwed. It is well known for tourists to get scammed when shopping or similar because they don't know the currency too much and stuff. YOU ARE SAFE IN THE HOTEL and in the so safe given shopping areas by your provider but other than that like I said, if you can't speak Turkish well then you will most likely get scammed. So it's a safe bet to go to the Hotel owned areas.

M Ali

Where do I start? From beginning to end, the entire experience was awful. Rude/racist staff who barely speak little or no English. Hotel is full of Russian guests, very moody and unfriendly. Some are blatantly racist, for example when we were in the pool a Russian lady was beckoning us to move away from her and giving our family dirty looks. These people clearly have nowhere else to go as the rest of the world do not want them (quite rightly so...) Hotel does not provide an iron or iron board. When I took some dresses to reception and paid on 2 occasions, they tell me they don't have any change and will give it to me later. The first time it was only around €5 so I didn't chase it. But he did it again, owing me €30 so I went back the next day and asked for my change. After a lot of huffing and puffing he gave back €25. We were a group of 18 guests and every room had similar issues. Poor room service, blocked sinks, faulty air conditioning systems, sewage from drains, mini fridge only had a few cheap cartons of juices. Tasted awful. Staff in the canteen do not speak any English and food is absolutely rubbish. Very rude and unfriendly. Appear racist and giving VIP service to the Russian customers. Though we paid for all inclusive we hardly used the canteen due to the poor selection of food available. We had to pay for shuttle buses to take us some 50-60km to eat McDonald's or Burger King costing us an extra £90 (POUNDS) return fare each time. Never again coming to this Racist country!!! Definitely not recommending any family or friends! An awful experience all round. This was our children's first ever holiday, totally ruined by these uneducated scums who live and work here.

Stuart Hurst

This is week 2 of our holiday. It is in a really good location near Side. The local shops are set up for German tourists more than the bits but once you get away from the immediate surroundings, you can find great bargains. The hotel is fantastic, the reception area is large and welcoming. We upgraded to a bigger poolside room, it has a fridge, kettle, shower and other usual things you find. The balcony is of a reasonable size. There are 3 restaurants, but only the main one was open. A very large variety of foods to cater for all tastes, including healthy options. There is also an outdoor bar which also serves ice cream, baked potatos, pizza and Aisha makes savoury pancakes Outside entertainment occurs most days at different intervals, kids have their own pool area and the indoor pool is heated with a sectioned off paddling pool. There is a golf cart that transfers guests to the private beach which also has a bar and kitchen area. The area is clean and at the end of the beach. I didn't use the gym facilities but they have a spa area too, and a doctor. There are at least 3 sets of lifts that take you to the 6 levels. My favourite area has to be the patisserie which is where I am writing this right now. Overall, the hotel is very family orientated, pleasant and the staff are super friendly speaking many different languages. I would definitely stay here again.

Vijay Mistry

One week stay in April 2025 was very good. Hotel is ideal for family or adult beach holiday. Options of room only, half board or all inclusive. We found water to be just warm in the bathroom the odd few days for shower and face washing.

Graham Hogg

Good food. But only 1 restaurant in hotel and small one on beach. Hotel not by the sea. About 1 km. Good pools. Very poor Reception with little or no English spoken, as with most of staff . Latter very friendly. Certainly not 5 star hotel or luxurious. Area wholly devoid of character. Very commercialised. Must be awful in Summer unless under 35 with children. .

Cassandra D

As a disclaimer, we technically did not pay for our stay here since it was a gifted part of our trip with RSD and we were there the end of November(End of season). We were very excited when we found out the name of the hotel and after looking at the website. However, once we got to this hotel my expectations were not met. First things first- staff were incredibly rude and getting our rooms took incredibly long, and while waiting we weren’t even able to get access to wifi. Then the promised amenities were very disappointing. Only one sauna was open, no steam room and the hamam room was only for when you were getting paid treatment and the gym could use an update. Then the sauna, gym, and indoor pool (this was actually very nice) were only open until 6pm so at night there was nothing to do. There was also no animation program at this time and only the large buffet was open. So if you were expecting everything on the website, prepare yourself for a letdown. The rooms were fine but the bed was extremely hard. I could see that they were renovating some rooms and those had new mattresses so potentially this will be fixed for next summer. In general I would say that this is definitely not a 5 star hotel, but really only max 2 stars. If you are expecting that, then you will have a fine time.

Bojan Apostolov

Disappointing Experience- Avoid This Hotel I had a very unpleasant stay at Hotel Seher Sun Palace Side. From the moment we arrived at around 10:30 am, the staff's attitude was a disaster, starting with the receptionist. The receptionist was rude and dismissive, refusing to help us with wifi access until we got our room, which wasn’t available until 2 pm. The waiters were no better—constantly nervous, unfriendly, and never smiling. We had booked a Standard room for two, but upon arrival, the manager at reception offered us a Superior room with a pool view for an additional €50. Initially, we agreed to pay the amount, but when we asked for a receipt, the receptionist laughed and spoke something to the manager in Turkish. The manager then told us that if they issued a bill, they would have to charge us even more. This made no sense to me, so I asked where the €50 for the upgrade would go if they didn’t bill me. The manager responded that the money was a "tip" for him because he was supposedly doing us a favor by offering a better room. This was highly unprofessional and left a bad taste. The hotel is also extremely noisy. Every night, there was loud activity going on until 11:30 pm, which made it impossible to find peace or rest. If you're coming here to relax, this is definitely not the place for it. The food was another disappointment. It was bland, with a limited selection, especially compared to other hotels in the area. Overall, I would strongly recommend avoiding this hotel. It did not live up to expectations at all.

Nicoleta RUSU

The food was very good. The animators have good energy and are very responsive.There were activities every night for children and adults. I was impressed of their tricks. The room are not very clean:)

Alice Kravcune

Part two. Showers don’t drain water, no one is gonna do anything about this. 1. Beach access is HORRIBLE, you cannot get into the sea from the beach, because of horrible conditions of slippery rock under water, and the dock is just super dirty, the sun beds are in awful condition, latter to get into the sea is metal, slippery and super narrow- if you have kids it’s extremely inconvenient. You’ll be better off walking to Dogonay hotel beach, it’s less than a min on the left and get yourself a spot there because you can actually get into water from the shore. Bar like I said is non existent, no kids playground like advertised, no kids club, pretty much there’s nothing to do there. If you need extra blankets they’ll bring it to you 24h later and only because you reminded them. No one talk to anyone at the reception so when you ask them about something- no one ever knows anything. The most useless hotel staff ever. Dirty towels, dirty bed sheets, dirty rooms. And most annoying thing- people are allowed to smoke literally anywhere but inside the lobby. You can be sitting outside and getting breakfast lunch or dinner and people are sitting smoking next to you. In the pool, next to your kids, at the snack area. There’s no designated areas for that. Overall staff- rude as heck. No helpful and that was very disappointing

Tasha Booker

Arrived at 12am and reception was very welcoming and offered to order us pizza due to being so late. Arrived in the rooms and fresh sheets and clean room. Food was fresh and plenty of through out each meal. The food did start to get boring as after 3 days it was repetitive. Not much English food as expected. Pool is clean and water slides are on for about 1 hour 30 mins twice a day. Decor all around hotel could do with a revamp but didn't affect our stay. The let downs of our stay are: Childs play area is broken or over grown and the kids club really needs a upgrade as there is nothing to do for children. The pictures advertised are nothing like what they are now.  There is no night time entertainment. Only vodka and one brand of beer for night time drinks, NO COCKTAILS. There is nothing much around the location do to so you need to drive or get the taxi to different places. Market on site but nothing much bar from drinks, crisps and clothes. There is a market 5 min walk away. Beach is just across the road. Very rocky but still enjoyed the day. Coca cola, fanta, beer, hot drinks and juices through out the day. The gentleman who sorted us out when we arrived was very helpful with booking us a taxi for going into the town and arranging collection too. And ordering us a domino's pizza.  Staff speak simple English but enough to understand you. Time centre is a good day/night which is a 8 min drive and there is loads of shops and bars.  I ended up having to see the Dr in the hotel due to a double ear infection who were really help and wrote a prescription for antibiotics and I went to collect from the pharmacy which is a 8 min taxi drive. 3 of us also ended up with a stomach bug whjch ruined the holiday for 4 days. Taxi drivers are really helpful and will pick you up at your chosen time. Over all we enjoyed our stay in the day around the pool and beach but the night time was very boring and food was repetitive.

Rebecca Claxton

IF YOU ARE BRITISH AND WANT TO LOOSE WEIGHT WHILE ON HOLIDAY THIS IS THE PLACE FOR YOU!!! On arrival at 2am we were given 2 rooms with 2 beds each for 7 people!! Given a 'family' room for overnight and the next day shown to more rooms of the same size we then had to pay out £1000 just to stay in the family room so we could all actually sleep at night. Then came the meals, always catered towards the Russian clientele just disgusting mixed slop, always cheese and salads available that the flies have sat on. Chips were non existent until we spoke to a rep who asked the chef for them now you get them for breakfast and tea but not so often at 'snack' time or lunch. British style breakfast is a NO and no toast machine to give kids something to eat, cereals are like dry cardboard, you can get a fried egg every other day IF you are first in the queue cos when they are gone they are gone and don't expect them to make you anymore!! Don't expect snacks throughout the day like most AI holidays no they are provided once at 3-5pm which just so happens to be when the slides are back on so the kids have to choose to eat or enjoy the slides!! And when I say snacks I mean spiced burgers, onion rings and occasionally chips. The 'slides' are turned on for 2hrs twice a day even getting turned off early, the pools have scum stains around the edges and there are constant flies and wasps attacking you. The All Inclusive drinks are a joke you can have whiskey, vodka (of course it's for the Russians) or ouzo and the soft drinks like sprite,cola and Fanta are ALWAYS running out same goes for the fruit juice which is never available consistently at all bars unless you want apple juice which is just like a bag of sugar!! Both my small children (5 and 2) have lost a considerable amount of weight in the week we have been here, the teens just don't eat so we have to go to the shops for 'snacks' just to keep them going!! We have eaten out 3 times so far and have another week to go!! There is basically no entertainment and the kids club never opens the music at night is Russian you could however sit on your balcony and watch the shows provided by the neighbouring hotels if you are on the right side of the hotel and high enough up!! Don't expect to find any restaurants, cash machine or chemist nearby NO that's a 400TL trip into town for any of that because the 'free' shuttle bus is nowhere to be seen If you are disabled or of poor mobility getting to the beach or to the other side of the road for a bus to town forget it steep stairs down to the beach and a small spiral staircase to get back up to the road!! We have spent a small fortune just trying to make the holiday so far bearable including £560 on trips to get away from the place which always costs more for merchandise and photos etc. If you have an infinite amout of money choose somewhere else otherwise make sure you have the funds to pay for meals and trips because that's what you will need to survive this place. It's like FAULTY TOWERS with the sun and the Manageress is a hard faced Mr Faulty!!

Daniil Kravcun

Part one If you need a detailed review and you’re deciding whether staying here or not, here it is. This hotel is cheap, and it’s fine. But just be aware what you are paying for. This is gonna be a long one. I gonna start with a positive because it’s only a one thing- entertaining person. Unfortunately I do not remember his name but he was kind, and helpful. Onto my next points: 1. Service and staff. We, family of 6 booked two rooms. On our first day we were told that unfortunately the hotel is full and for ONE NIGHT we will have to stay in a room with two queen beds. Keep in mind it’s 3 adults and 3 kids. It was in the afternoon and we were tired after a flight, and just waned to take a shower and get lunch and also didn’t have too many options so we went to that room. Next day they said “no room, come tomorrow” and the same thing next day. Guess for how long they keep us in one room? 6 days. 6 DAYS we were sleeping in one room because hotel was oversold and on a request to relocate us, like they did to other people they told us “no” So in all those 6 days what was supposed to be rest and relax was chasing and asking stuff when can we get our rooms on what people behind the reception don’t know anything. There’s probably 5 or six people who work behind a counter and they interchange all the time so no one EVER KNOWS ANYTHING. And lastly a manager lady. First of all she gets offended that you speak English to her and not Turkish (all tho this is a tourist business and she speaks English fine) when no one behind reception couldn’t help me I asked for manager and person behind the counter lied to me saying she’s not here, when in fact she is in her office HIDING. When I confronted her yelled at me to get out of her office and when I refused and asked that we were put into our proper rooms that were paid for she ran away. Literally. 2. Rooms and cleaning. This is just hilarious. After being in one room for 6 days we were finally given two rooms and as we were packing our stuff to move to o their rooms, cleaning ladies were in our room as well rushing us to get out so new people can get to the room, when I tell you I laughed out loud when they took the sheets that WE WERE SLEEPING ON FOR 6 days (Mind you all the cleaning is just them fixing the beds) they just straighten the sheets and put the same blankets that we were using on a used sheets, fluffed the pillows and THATS IT 😂. So you might be sleeping on the dirty sheets and using a blanket after another guests. Toilet leaks (photo added), shower door won’t shut properly, black mold on the shower tile, no clean towels. They also just put them up “to dry”. Shower head won’t stay up high because the rod holding it is broken. Don’t understand how they passed inspection when there’s no fans pulling out hot air. 3. Food. Food is fine but after 4 days it was just bleh. It’s all the same- every day. Breakfast- boiled eggs, some random sausages cut up, tomatoes, cucumber and cereal for kids. Lunch- veggies, chicken, one type of fish, rice, pasta, French fries. Fruit- only watermelon or cantaloupe on few days. For a Turkey that is rich of fruits this is just pathetic. Little cake slices of different kind. Dinner- all the same as the lunch. They do have “street food”- it’s after lunch but it’s all comes pre frozen and then deep friend. No kebab or anything. Only nuggets, French fries and onion rings. There’s no special bar like it says on booking, there’s no coffee shop like advertised and definitely no sea food. Food is very poor, more like a school buffet cubes nothing else.

Janusz Bogacz

I regret to say that the hotel is not worth even 3 stars. Let me start with the arrival: when we arrived at the hotel at night, the hotel interior was lit only with a pale light indicating deep savings in electricity. The reception staff was unpleasant and downright disgusted by the arrival of guests. At first glance, the room seemed fine, but it was enough to lie down in bed to find that there was sand in the bedding, which allowed us to assume that the bedding had not been replaced, only adjusted on the bed. The bathroom probably never belonged to a 5-star hotel, even right after the hotel was built. Cleaning the room only consisted of adjusting the bedding and changing the towels. Unfortunately, the hotel staff did not come up with the idea of ​​replenishing the shower gel or hand soap. I have no major complaints about the amount of food available, although its quality could be better. The cutlery and plates do not deserve even the lowest rating. Only one bar available by the pool in the hotel. The lobby bar and the beach bar are unavailable. All inclusive is an unknown expression in this hotel. The bar only serves alcohol in combination with Coca-Cola or Sprite. Any other combination (here called a cocktail) requires an additional fee of 5 euros each time. Juices squeezed on site cost 2 euros for a small cup. In general, I do not recommend this hotel to anyone, even if it is at a very good price.

Abrar Hussain

Not a bad hotel, rooms are very nice but the hotel is small and food choices are limited but of good quality. Only one outdoor pool and very small indoor pool not heated. Beach bar serves nice food. Mini bar only has water. This hotel is nothing like the 5 star ultra all inclusive hotels more a 3.5 star

Srdjan Subotic

Food is limited, limited offer, amount is unlimited. 15 people stomach issues and poisoning but its all ower hotels in reagion. Nobody speaks English, or bear minimum (except 1 guy). Rooms are nice and clean. Food is the same every day, just a bit different. No Turskish food for which u travel to taste, poor offer in this hotel, sweets are bad and not tasty not original Turskihs sweets. No lunch packet that u pay for and they have to give you on day of departure. They have restoran for a la carte dinner that u payed for, but wont give You, saying they need 14 people interested... Drinks are from same plastc cups which r reused all the time, Efes beer not that good and pepsi etc... Pool is warm and nobody takes care if it, meaning horibble Germans spill drinks in the pool and swim with drinks in pool. Nobody on the pool to tell Germans what is normal behaviour what is not when you are with other human beings. Evoid pool if you can, its 2 hot, no managar or person to take care of things etc. Beach is ok, it could and has to be cleaner. Bar on the beach is better and food is better then in hotel. The blond guy who is working for hotel and throwing parties in the evening is cool and tip him if u can. My man speaks multiple languages. Water on sea is hips high for first 50m when u get in and really warm. All in all its a 3 star hotel at best. Traffic around city is horrible, dont drive. Shuttle for beach is good and driges every few minutes.

Armin Kustura

This hotel is faaaaaar away from 5* hotel. For sure only 3+* or 4*. Location is wrong for resort. There is no beach Inside complex. Rooms are good, clean, but not as you expect for 5* hotel. Receptionist is confused, and his host (older guy) is trying to fix all mistakes. Good work! WiFi connection is good only in lobby, in rooms poor and unstable. Aircondition system is good.

Sam Sheikh

This is not a 5* resort but love holidays sell it as a 5* resort. We just got back and my advice is DO NOT BOOK THIS HOTEL. The hotel is not as big as the pics. The reception staff laugh in your face if you make a complaint. They do not help to resolve issues. The are dirty and not cleaned properly. House keeping staff are very rude and do not clean properly. The duvets and pillow cases have no covers. The telephones did not work in the rooms so you had to go down to reception if you needed anything. They never fixed them during our stay.The toilets have no toiletries. They do not replenish anything daily. The restaurant is so small and food is repetitive daily. The staff in the restaurant are not helpful and rude. There were flies on the food and in the restaurant. No aircon. The Jacuzzi did not work which we needed for our old father who can not use the pool. There is no ice cream for kids and no ice in 37 to 40 degrees heat. There was no entertainment for my toddler and the kids room was empty with no toys or staff. Had to pay 2euros for fresh orange juice. Basically this is not a 5* as sold with love holidays. I have stayed in better 3*. Was told by staff that the owner does not care about this hotel so nothing gets fixed.

Mihai Andrei

We enjoyed our stay at this resort, it was quiet and relaxing, good food, some enternainment, the staff were all smiles, we loved the cats!!! The Wi-Fi was excellent (had 80~100% signal everywhere) with very good internet speeds. Will return for sure in the following years.

Julia R

Overall the experience was okay. We arrived a day later because the our flights was cancelled and they didn’t have our rooms. So instead of 3 rooms we received two rooms; one as we planned and a suite. This was for one night. We booked one room with 4 beds (which is basically a rolled out couch) and when arriving the bed wasn’t prepared. We asked the staff to bring us the needed sheets etc. and in the end we had to look for a cleaning lady and prepare the bed our self. There was a Guy who showed us our room and was only focused on getting a tip. This can be seen overall in the hotel, everyone is expecting tips. A night later we had to move out of the suite and into two hotel rooms and no one showed us the way. Personally I guess because we didn’t tip the guy. There are at least 5 different houses so it’s not easy to find the room. Food was fine. Two buffet locations available and in between meals food options are also available. The staff in the restaurant was friendly and always cleaning the table when one is done eating. Location is nice. As mentioned quite a big property with multiple buildings, two buffets, three pools, volleyball yard and beach access. If you don’t mind feeling you have to Tipp everyone and spend more money, it’s amazing here. Personally I felt at some point bad because I didn’t have cash on me and not being able to tip everyone (which of course no one can). So I guess you need a thick skin :)

Adam EZG

hotel service focused only on German customers and for tips. the waiters were not friendly, just like the gentlemen from the reception. great location, beach, bazaars, public transport. food.... I will say this: yes, a lot of pickled vegetables. great bread. overall 6/10 and the overall rating of the hotel? 5/10 5 and not 4 because cleanliness is great.

Memet Kavvas

We stayed here for family holiday in August, what can I say everything was great. Good variety of food, and tasty, friendly staff (especially Simge in the pool bar), close to the beach. We will definitely come back next year!

annika weise

Very nice hotel I will definitely come back the Hotel + service is actually more than 4 stars very family friendly rooms get cleaned every day

Lynsey Good

Arrived Early hours of the morning, what can I say Absolutely amazing the hotel is very clean and staff go above and beyond to help. My daughter has food allergies,staff are excellent to cater for her needs and also ours if anything is needed it is done right away. Food is lovely and tasty. We will definitely be coming back next year without fail.. Entertainment is excellent and the entertainment staff are brilliant also.. I highly recommend this hotel 100%

Rabia

I went to (Numa konaktepe) with my family, and it gave us excellent family-friendly services. The staff was amiable and consistently made sure I was comfortable. I will stay there when I come back! Unlimited kids entertainment and facilities. It was first holidays for us and we really really enjoyed it. speciall THANKS to all the staff team they were great in entertaining and helping :) I loved everything about this hotel, from room types, customer service, and facilities to the serene pool area and other facilities. I will recommend others for sure! Everyday our room got cleaned like it was first time we entered hotel.

Angela Davey

Good hotel with all the conveniences and amenities you expect. Food was good and plentiful could have done with being warmer. Drinks were good and plentiful but think I could have drunk quite a lot before getting tipsy. Location was a bit far from things but a 15 minute walk and you got to a local mall with a supermarket and the bus stop was just outside the hotel. Biggest bug bear was that we told reception from day one that we had a leak in the bathroom and that the shower wasn't draining, this got steadily worse til by the 5th day after the two of us had a shower the bathroom floor was flooded and took 25 minutes and a lot of towels to get rid. Not safe, not sensible. Having reported it for the 5th time we gave up but god help whoever is in our room next. Hope you've brought your snorkel and flippers.

Lauren Daly

our family has spent 10days at this hotel and it was a fantastic experience for the day we got here the rooms are clean and always kept upto standards the staff are very helpful and friendly for all your needs, the entertainment in the evenings is very good they have a very good mini disco which my daughters loved every night and always something for adults afterwards which was very enjoyable. big shout out to azad for the entertainment team he was very friendly for the day we got here always checking in with us to make sure we were all ok and if we needed anything all in all we had the best holiday and will definitely will be returning in the furniture 😀

Ula

This was in August 2024. It is a very nice place to spend your vacation there. The service is very nice starting from the lowest rank to the manager. Everything is well organized and buttoned up, I wish all places were like that. Best regards and thank you to all the staff ❤️

Invalid404

-----DO NOT BOOK! PLEASE READ CAREFULLY----- I have experienced the five worst days at this hotel and don’t even think it deserves one star—more like zero. We arrived from the airport around 7:00. The hotel’s check-in time is 14:00, as the check-out time is 11:30, and they supposedly ‘clean’ the rooms until 14:00. However, we were already exhausted and couldn’t get a room because everything was fully booked until 14:00. My family and I had to sleep on the public couches, as if this were a normal practice! Approximately 20 families were waiting for rooms, and the lobby was cluttered with luggage. The butler was helpful in carrying our bags, though. The reception staff was terrible—disrespectful and rude. If I were the manager, they would have been fired on the foot. The food was also dreadful; there wasn’t enough variety, and the restaurant was extremely unhygienic. Long queues formed at the grills. On the tables, they used dirty placemats, which were wiped with a filthy towel to remove crumbs before being placed back. The forks and knives also looked unclean. Unfortunately, all six of us, except for me, suffered from food poisoning. I STRONGLY ADVICE TO AVOID THE OUTSIDE POOL! There have been rumors that it hasn’t been cleaned for days, and people, including children, have fallen ill. I even witnessed a child urinating in the pool while standing. On a positive note, the beach was amazing—the water warm and clear. However, our disappointment grew when we finally got our room on the 9th floor. It was depressing and far from clean. There was minimal lighting—only two night table lights—and the windowed door leading to the balcony wouldn’t close properly, causing significant noise from the traffic outside. The room had AC, which was perfect until you see its covered with dust. The bathroom was a total nightmare: the air vent was about to fall off the ceiling, it smelled like a sewer, the sink looked disgusting, and the shower head was broken. We didn’t have enough water pressure to shower, and we were even lacking shampoo until we complained about it. The toilet was also a nightmare, making me consider doing my business in a bucket instead. The rooms weren’t properly cleaned, and the beddings weren’t changed. The janitors were provided with a damp duster instead of a vacuum cleaner, and they used it to ‘pick’ stuff up from the floor. This building accommodates around 600 rooms with just three elevators across a total of 11 floors. Unfortunately, the elevators are extremely busy, smelly, and always full. Mentioning about the room again, on our way back from the beach around 18:30, we returned to our room to shower, only to find there was no hot water. We had to endure a cold shower with barely enough water until this was fixed 2 hours later! Frustrated, I went downstairs to the receptionist to complain about all the issues mentioned above. Their response was disheartening: ‘I can give you a different room, but you’ll face the same problems.’ The guy looked at me as if I were talking to a brick wall and later added, ‘You’ll need to discuss these problems with your agency,’ even though it wasn’t their fault that the hot water wasn’t working. Adding to the disappointment, the hotel charges for its spa services, which is quite unusual for an all-inclusive hotel. Additionally, there’s an indoor pool that remains closed due to the ‘hot weather.’ Frankly, the size of the indoor pool is laughable; they might as well remove it entirely and repurpose the space. Lastly, the hotel’s public toilets are places to avoid—the smell of urine is extreme, and the hygiene is nonexistent. Outside of this hotel, my first time in Türkiye was absolutely delightful. The beach, land and the people were wonderful, which is why I give the location a 5-star rating. However, if you have this hotel booked or are considering it, please be aware and consider finding a better place for you and your children! I hope this helps!

Azem Xhemajli

From the first day I noticed that they are not at all serious and correct with the guests. I had to wait for my room longer than I should have and in the end they put me in a room I didn't ask for. I paid for a sea view room and the staff played games with me. Then the hygiene was not even good in the room and bathrooms, the food is almost always the same. I was just not satisfied and will never come here again

Egle Sikorskaite-Narkun

I would like to express my disappointment of our visit in your hotel. We are visiting Turkey for the first time on holiday with friends who have been to Turkey several times before. We chose the hotel very carefully and hoped that the Raymar hotel (Manavgat) would meet all our expectations, but when we arrived we immediately encountered some problems: a family of friends with three children could not get a room until they finally got room 107, which did not even have light, a TV didn’t work , and the balcony could not be accessed because of the air-conditioning and the extremely strong noise, and they were told to call the sos, but the phone cable had been cut. The next day the room was changed to 252. Our family room, 510, was very dirty, the toilet was not cleaned, and there was hair everywhere. Hair on the toilet, you could easily see what kind of hair was there. The bottles of shower gel and shampoo was dirty and empty, we have not yet had them replaced, just a big bottle of something... the staff behave as if we owe them, even though we have paid a lot of money for this holiday and keep leaving tips for everybody (except the cleaning lady because we don't even see her, and the room has been dirty for a week now, they barely clean it...) they are not at the workplace, refuse to do drinks etc.. Today morning I wanted to bring soup to my son's room because he is sick and vomiting, but the worker who was standing at the door refused to let me, even though I saw many guests taking food to their rooms. Today my friend's child needed the hotel doctor to examine her because there was an unclear wound, and the doctor didn't even have the most basic salve. Our child is vomiting...we talked to other tourists and they are also vomiting and having diarrhea. All this because even the most elementary cleanliness is not observed. Very dirty dishes, toilets. It would be a great hotel, but you need to work with the staff or change it fundamentally because it serves, cleans, etc. It is definitely not a five-star hotel, I recommend you to look at five-star hotels in Europe and gain experience. We will definitely share this experience in Lithuania about your hotel in public. We also hope that the Turkish Ministry of Culture and Tourism, the Ministry of Health, the local municipality, and all responsible institutions will address the serious issues present at this hotel. We request that they initiate all necessary inspections and review the current licenses.

Steven Penny

I am not sure how this is a 5* hotel. It is not even close to a 2*. Everything here is absolutely shockingly diabolical. The food is extremely poor, unhygienic staff, including preparing food without the appropriate clothing such as an apron, hair net or clothes. And to top it off, the food is always covered in flies. Unkempt dining tables to sit and eat. Filthy cutleries and plates that has not been washed. And on top of that, some staff have a serious case of body odour. People were constantly complaining of allergic reactions and serious case of diarrhea. Only fruits that is normally readily available is watermelon as the other fruits are normally rotten. Almost all, if not every single toilet in the hotel is either broken, covered in faeces all the time and the bathroom smell is absolutely suffocating. You have to go back to the room to use the toilets which you can smell the blocked drains. Poor signage around pool areas, therefore alot of near drowning incidents where the regular staff would just blow their whistle, laugh or pretend not to see. No signs to even say the depth of pool areas especially drops from slides. The bathroom in the rooms are filled with mould due to wooden floor inside shower and water stains coming through from the other rooms. House cleanings will not change the beds unless you physically remove the sheets and they definitely does not sweep or mop so you have to wear slippers inside the rooms. Wear and tear equipment for entertainment and on top of that they will charge you to take part in some activities and poor grass has not been watered for months in the heat. Some nights the staff does not turn up to work so there is no one to serve drinks and staff does not seem to speak any other languages besides Turkish and Russian (which is not an issue but if you are in a so called 5* hotel, basic use of English for communication should not be a factor). Staff will even drink from your drink and smell if you try to correct them and start to laugh. 80% of the guest were Russian, again no issue but their level of rudeness, aggression and unawareness of others seemed to be blind eyed by the staff even when they push and cut lines, even kids. I honestly can say I have never left reviews on any platforms but this was shocking. I have travelled and stayed in numerous hotels even here in Turkey at least 5 times, in hotels such as Turah Prince World, which was an actual 5* hotel but this is really concerning that they are falsely advertising as a 5* hotel following new management overtake. The health and safety and basic humans rights really put people at risk. I am surprised there have never been any reports of deaths through drowning or even severe food poisoning. They are continuing to advertise themselves as a 5* hotel which I presume was before the closure and reopening. They are clearly using old pictures to advertise. I would strongly advise, do NOT book this hotel. It is false advertisement. And another incident was where faeces came up through the pool drains a few times and I informed a member of staff and no one came to shut the pool off or even evacuate the children. Only decent thing here was the kids clubs. Everything else mediocre, filthy and the smells! Absolutely shocking. Using IKEA placemats in a hotel instead of table cloth in a so called 5* hotel is something I have not seen ever in my existence of staying in any hotel. Completely unhygienic. Having to ask housekeepers to clean unless tipped, empty bins or even for toilet rolls. The horrendous decor and dark morbid lighting as they are clearly trying to save money but continues extort via false advertisement. I can go on and on.

ghita mezzour

I have never been as much disappointed with a hotel as this time. This hotel is an absolute nightmare. I don’t even imagine how can it be a 5stars hotel. The rooms were so small, old and noisy we couldn’t sleep at night. The food is terrible and very low quality my family and I couldn’t eat anything at the restaurant because of the dirt and my brother got sick. We were living a disaster for 5 days and it ruined our holidays. The staff couldn’t even speak in English. If you are looking for a place to relax I recommend you to stay far from this hotel.

Oliwia Kawczyńska

I spent my vacation at this hotel and I’m absolutely delighted! Everything was top-notch – from the friendly and professional staff, to the delicious food, and the impeccable cleanliness. The atmosphere was wonderful, and I felt truly cared for in every detail. Guests are looked after here at the highest level, and the quality of service definitely exceeds the price. I can’t wait to come back – this place has truly stolen my heart!

Glen King

Would class this more a 3 star. Outlook at front of hotel is like a dumping ground for old cars. Spa was good, food cold and terrible. Drinks in all inclusive, so so bad, vodka, gin, wine, raki or beer. No atmosphere what so ever. The most boring hotel I have ever stayed. Rooms good size and clean. I would never recommend any poor soul to stay at this very, very poor hotel

Jana Vomočilová

We were on vacation with our children for 9 days. The hotel definitely does not correspond to a 5-star hotel. But considering the price it is acceptable. The food was good and the staff were very nice and hardworking. But we would not go here again in winter with the children. When it rained outside (and it rained almost every day), we wanted to go at least to the children's playroom or the indoor pool. The children's playroom is locked and there is no other space for children to play. When we asked the receptionist if we could go play there because of heavy rain, they said they didn't have keys. The pool was warm at first but then the water got very cold and it was no longer possible to go there with children.

Andrew Tait

Rooms comfortable and clean. Food always cold. Same terrible music played over and over again in reception and dining area. No music by the pool. Spa centre very good, especially massage. All-inclusive drinks selection absolutely dreadful, and bar closes at 10pm. No way a 5 srar hotel or 5 star experience. Will not stay again.

Валерия Патрушева

Worst hotel to stay with kids. If you want to sleep at night, it is better to choose other place. Disco does not end at 11pm, basses make mirror shake. Food is acceptable, cleaning is OK. Far from the beach.

Pat Kennedy

Great hotel for families and golfers, staff are amazingly friendly and helpful. Rooms and facilities in the rooms are very good. Nice beach although chilly when we were there. Outside pools were big and surrounded the hotel, but indoors not really good enough for swimmers only families. Food was a good selection, plentiful and cooked nicely. Bar staff and waiters were very attentive and constantly checking you were ok and drinks a plenty. Customer service and reception are also great and plenty of staff to help everywhere. Transport to and from golf courses we couldn't fault, Airport transfers spot on.

Noraldin Taha

I had bad experiance in this resort Tge service is bad and the stuff are tuff and not feindly The resturant has no much optins ans they recycle the foods for more than levels. If you asked more than one egg you will find the team rejection. The beach is far and you have to walk more than 15 minuts. The most worst service you will find it in the Spa, specially with the Tawels keeper he is tuff and not gentle. One important recomendation this hotel is not qualified for the Families with children maybe will be suitable for singels I think this was the worst experiance.

Ellie May Smith

This hotel all I can say wow we have been to a few other hotels in and around Side and this tops it for us. We're English atmosphere fantastic quality of selection of food fantastic, staff amazing. One staff in particular has been fabulous not just to us but upmost welcoming to everyone. Could not go out he's way any further to ensure happiness. This gentleman is Fabio anyone coming here give Fabio a huge recommendation he deserves lovely lovely man in Entertainment team.

Denitsa Angelova

This place is impressive. I I can for sure say - very hard working people. What I liked: - For sure architecture and gardening. - The place is very clean. - Night shows were entertaining, I loved Cappadocia party. ( " Meow Meow, Bye Bye" ) - Plenty of choice if you are a foodie ( Absolutely many sweets ) - Water park zone. ( The boy working there was always smiling and polite) - Mini bar 🍸 ( it's cool that you always have cold drinks in your room, and everyday we had new one ) What could improve: - Quality of drinks ( coffee quality for example) - Daily games around the pool. ( With best intentions I hope you get as many 5 stars reviews, because this hotel is good)

Andrew S

Me and my partner have only returned from vacation. Start with the room, clean no problem there open curtains to a pool view which there was none due to a massive parm tree blocking the view. 1 curtain receptionist was really nice helped us get a new room which was great. The rest of the reception staff were very rude not interested in English guests. Food okay but not the best for a 5 star hotel. This hotel is catered only the German guest the staff will serve them first as they did to me on many occasions. Night time entertainment none at all for guests with out children, no adult entertainment. There's some nice things but too many bad bits to this hotel. If you new me I don't do reviews normally but to any English people thinking of booking this hotel please do your home work on it. We went to the crystal sunset 7 mouths ago this hotel is 💯 times better in every way. PEOPLE PLEASE BE WORNED

Огнян Горанов

I am currently at the hotel. The atmosphere is very calm and welcoming. The hygiene is at a very high level. The service is also on the higher-end. There is no work-force shortage that can be felt. There is always enough sunbeds around the pool. The food is also great. The beach is within a walking distance with great sand coast. The fact that the hotel is +16 definitely a plus, contributing the the above-listed point. We recommend the hotel😊.

Lucy Michelle

This hotel is beautiful! It is most definitely the nicest all inclusive me or my sister has ever stayed in. A bonus is Cats everywhere!! Firstly the hotel itself, when you walk in you’re greeted with such kindness and a beautiful entrance. The bedrooms are cleaned daily, fresh towels, mini fridge stocked with water, Fanta and Coca Cola, all free of charge! Of course the option is there if you would rather them not come in, however having the mini fridge stocked with this beautiful heat is just what’s needed! The pool! Sun loungers everywhere for everyone to have a seat- whether you want shade or sun, that’s no problem! They have a bar area just next to the pool stocked with soft drinks and alcohol depending on your fancy. The restaurant/dining hall, always clean and well presented. The food is great! Selections for everyone whether you want to be more adventurous or a picky eater- we as picky eaters went for the pasta, rice, bolognaise, lasagne, roast beef and turkey with mash, chips and the wide selection of fruit! However if you like vegetables and trying food out your comfort zone, there’s that too! In the hotel they have their own spa, well worth every penny spent! We were treated amazingly, and were super relaxed the whole time. Definitely a perk of the holiday, however you do pay extra. Like I said, worth every penny! Along with the hotel, you can grab the mini bus to the beach! Roughly a 2 minute drive away, alternatively you could walk as it’s only 10 minutes! The beach itself is lovely! They have their own section of the beach equipped with sun loungers under shelter from the sun, however you can move them into the sun if you wish! They have their own beach bar here too- you can again get any drink you like and they serve lunchtime snacks! A bonus of the hotel I personally would say is the water fridges! Free bottles of water from an ice cold fridge is just what’s needed! Now for the staff- All I can say is they helped to make the holiday! From the animation team to the waiters/servers, the shop keepers and those down at the spa! Everyone is amazing! Although they aren’t all amazing at English, they tried their hardest and did amazingly so! Being this hotel mostly has German stayers, they do speak a lot of German, however that didn’t bother us! It would be nice to see more English people at this hotel, but it didn’t bother us at all. Even the people who vacation here are more than happy to speak English to us, as we have very limited vocab of other languages! The animation team- they are truly great! They come round every morning by the pool and ask if you want to engage in activities for the day! This includes; darts, shooting a rifle, water polo, morning gym. They come for chats and it’s lovely to have the conversations with them! The evenings they make sure you’re happy and having a good time watching the entertainment! Having chats and laughing with us, which is what we like! Sundays are quiet, which feels odd because of everything going on through the week, however it’s a well deserved rest for the team! This isn’t a party hotel, however, you do have the option to go to a disco or go out if you wanted and you can talk to the animation team all about it! They provide you with the tickets! Along with this: every week they have a foam party! It’s truly amazing and a lot of fun! The waiters and staff- truly incredible, they give table service drinks, they ensure you’re happy with your meal, greeting you with a smile as soon as you walk up to them or through the restaurant! The ‘entertainment stage’ - every night they have something different that you can sit and watch! Whether that be bingo, karaoke, live music, magicians, belly dancers, shows! From 9:30pm-11:30pm, you will definitely not be bored! I would say this hotel is great if you want to get away from everyday life of hard work and the hustle and bustle of children! I’m a children’s barber so it’s lovely to have time to relax but also to let my hair down and have a drink.. or 10! Enjoying the sun, adult conversations and the atmosphere!

Armina Sa

Overall, we had a good time there, but let me tell you, this hotel doesn't quite hit the 5-star mark. The bathroom? Total letdown. The shower kept clogging, and we could practically hear our neighbors' whole bathroom routine. And our room's location? Right next to the elevator on the first floor. We were treated to 3 AM chats like we were part of the conversation. On the upside, the room was clean, and having a balcony was nice. But here's the thing: if we didn't slip some cash to the waiters, they started ghosting us after a couple of days. Not cool. And the juice situation? Don't even get me started. All they had was orange juice, and they wanted to charge for it! Plus, the other options tasted like watered-down sugar. But hey, we could grab food and drinks whenever we wanted, which was a plus. Although, the staff could definitely improve their cocktail game. Some drinks barely had any kick. Overall, it was decent, but calling this place a 5-star? Nah, not when you compare it to others in Antalya.

JT StylePro

I recently stayed at the Diamond Elite Hotel & Spa and I must say I was thoroughly impressed. The hotel is impeccably clean, offers excellent cuisine, and boasts lovely rooms (just avoid those with a pool view if you prefer quietness). The staff is incredibly helpful and polite, and I would like to extend a special thank you to the hotel manager for the outstanding organization of their team. I highly recommend this hotel.

Ionel Bosutar

We had a great vacation in Turkey staying at this hotel. We stayed 7 days and we had a room with pool view. The room was clean and the minibar was filled each day. The buffet was diverse, of course some sortiments were repeating, but I think is impossible to have different sortiments each day. We had also snacks between the meals, which was great. Each evening the staff prepared little shows and during the day at the pool there were entertainers. They are very kind, respectful and hardworking. Tips is necessary and they deserve it. The beach is not too far, ~max 10 min normal walking and we could eat also at the beach restaurant. For us the vacation was complete and we enjoyed. Many thanks to the staff!

Aqz A

We had a great time at this hotel and was very impressed. Our stay from start to finish the staff were very friendly and looked after us well. Value for money you cannot go wrong, they have all the amenities including a 24 hour bar, gym, sauna and steam room available. We booked 3 separate rooms which they gave us all next to each other which was a nice gesture. Rooms were very clean and everything was as it should be, rooms decorated and finished to a nice standard. They have plenty of entertainment and activities, games for adults and kids to play as well as a kids club so parents can enjoy time to themselves if wanted. A special thanks to Anil (waiter on roller skates) who was a great waiter and lovely host for us, always smiling and happy to help. The only thing I could pick on was that they should have more than 2 irons and a stand in each room or available separately for a 200 room hotel, other than this everything was perfect. Thanks again to all the staff.

Benhao L.

The staff here is always ready for help, however, maybe it is now the off-season, quite some staff are not well trained so they do not understand guests' need neither in English nor in German. The food here is very poor. The soup is thin, no freshly grilled meat. I was expecting a Deluxe experience, but the reality hit me hard... The sea view is unbeatable.

Farah Faisal Khan

Avoid at all costs! Absolutely appalling service from the staff. We ended up leaving the hotel after the first night due to the hostile behaviour. Day 1, 3 members of staff came up to us and asked us to leave in under an hour with 3 children as the hotel management did not want us there due to complaints we raised about the rooms. We were locked inside with a technician as the doors stopped working and another room had no air conditioning, they could not move us or even downgrade the room so sent in a technician at 3am. When our provider questioned why they wanted us to leave they completely rejected what they said. Insulted us in front of other guests. Will be taking legal action against this hotel! If you fancy embarrassing yourself go ahead and book it! We have video evidence of the incident that occurred where they came up to us whilst we were having breakfast and telling us to leave. I’m happy to share.

Majid Hussain

We visited the hotel late November and the number of guest staying in the hotel were minimal but the experience of the staff and the facilities was fantastic. Hassan and the other staff members were always happy to help and despite being small number of guests they still made sure the choice of food was adequate and plenty for you to choose. I would recommend this hotel and if I am in alanya I would be happy to stay at this hotel again

Anisa Hoxha Sinaj

Wonderful, caring staff. They tried to make you feel as comfortable as possible. The animators were cool , i loved them . In addition to the ice cream girl in the evening, her smile was missing, it seemed as if someone was forcing her to do that job, no matter how much you tried to make a joke with her, she looked like you had killed someone. What I didn't like is that I had an incident in the room and while ironing I ruined the upholstery of the sofa. We told the reception about this and the assessment they gave the bull was very high (100 euros). We work on our own in Albania with this job and the price was a maximum of 50 euros, we did not like that value. We don't think of going back to that Hotel as it seemed like a scam to us. Was to far from the airport. rooms: On Monday there were to many people came in the hotel and the cleaning lady did not make to clean my room, i had to do it myself . She also told me that there was no pillow cover ,and this was not good for a 5 star hotel. But on the other days they cleaned my room every day Security" The lifeguard was not available all the time. One of us risked drowning and I had to save her myself, fearing that I wouldn't make it, but I did. Food There wan NO suitable food for babies . Only 1 kind of HIPP , my son did not like it . He ate only yogurt for 7 days , the all day . I really appreciate the chef , he tried to cook something for him , but he did not like it , it didn't have the thin, creamy texture for a baby , but i appreciate that he tried There was to much spicy food (i can not eat spicy) , but there was a lot to choose

Kath Thornley

This is Kath husband writing while sat enjoying a 7 day break in Turkey. Some of the comments on here are not about the Sunstar Resort we found. The main lobby is impressive the rooms are a good size with a quality bathroom. The staff are friendly and speak enough English to get by. Having stayed in hotels around the World including the recently refurbished Waldorf Astoria in NYC this hotel is value for money 5 star no.t The food is repetitive but adequate for a 7 day stay.

Adin Aljovic

My recommendation – stay away from this hotel! First of all, the room was far from what we expected. It wasn’t very clean, and the ventilation was poor. The bathroom was also a disappointment with inadequate cleaning. The food wasn’t good at all. Almost nothing tasted good, and the soft drinks were like water. There was also very little variation on the menu each day. I would definitely recommend looking for another option in the area. There are several hotels offering better quality, service, and an overall much more pleasant stay.

Lily Reeves

Hotel is nice, get what you pay for! Rooms are modern and clean, pool area is very clean and plenty of sun beds. Shame the snack bar wasn’t open at all. Hve to pay 2 euro for ice cream which should be included on all inclusive. Food isn’t the best, it’s ok but pretty cold and repetitive. Drinks are pretty bad the cocktails are not nice at all and very cheap vodka. Beach bar is nice can only get all inclusive soft drinks down there but lots of sun beds and music on. Animation team were nice but wasn’t much going on only 1 activity a day like water polo or darts. Not much around the hotel, about a 20 min taxi to centre or can get the bus for £1 takes 30 mins. All in all woukd recommend If you want a cheap getaway but defo not 5*, I’d say 3*.

krzmar969

We stayed there just before season, and was only couple of dozen quests, mostly Russians. Not all facilities ready yet. Food up to standards, but drink bar needs a lot of improvements. Beach let me down, dark grey sand and stons. Also beach bar, open but not much to drink or eat there. I guess it all looks different in full season.

Vicky

Hotel was gorgeous. Very clean and the food was lovely. The only thing that let it down was there was little entertainment at night for adults. Its kid orientated until 10 and then 1 hour for adults. The majority of guests are Germans or not from the UK who are extremely rude. The dirty looks they give you are unbelievable! I ended up not even smiling or saying hello to anyone half way through as I expected nothing in return. Also some staff are lovely but some are as miserable as the other people staying, making you feel uncomfortable at times. This does not include the cleaners as they are lovely and work very hard. For these reasons we won't be coming back, which is a shame as the hotel is gorgeous and very very clean. Also the transfer on the way there was shocking! The information wasn't correct, no one wanted to help and it took an hour later than anticipated as the driver wasn't sure where he was going.

Kristina Chuvashova

We stayed at the hotel for 6 days. It’s a new hotel, so everything is fresh and beautiful. The rooms are large and spacious, most of them with a sea view. The staff were polite and friendly. Receptionist Mina answered all our questions. Overall, both the hotel and the staff left a very pleasant impression.

Julie

We went towards the end of season. We had to wait a while for our room which was annoying especially as our flight was delayed so we were arriving much later than expected. Room was very spacious (floor-1) kettle and fridge, but I'm not sure what the point of the kettle was when no tea or coffee provided. Pool area was nice, but bottom of pool a little slimy, I'm guessing due a clean. Not all advertised things were available, for example we were told there was no ice cream as it was out of season?? Would have been annoyed if I'd brought children with me. Regular shuttle bus service to the beach and lots of shops at Alanya Bazaar just across from the hotel. Murat the resort rep was very helpful. I would go back.

Rajesh karavadra

The Hotel ain't really a 4star compared to UK. It's a high 3 maybe. The Teletext ticket said it's rated a 5* The rooms was good, good AC and bathroom has a pressure shower which was good then a normal shower. All inclusive needs to have more soft drink on menu and cocktails non alcohol. Swimming didn't get to try Friendly staff. The hotel was in good location. I cannot degrade it but I guess I paid a high price from online. Food was really good presented and I enjoyed my stay. Thank you hotel and staff

Melissa A

We booked to this hotel for 7 days. It is meant to be a 5* hotel but I dont know with gods name how it is given the 5* it is about 3*. The day we check in they made us wait in the lobby for 4 hours the room Wasn’t ready. After 4 hours we complained the reception man was extremely rude and said there is nothing he can do we have to wait. Absolutely terrible the rooms are not cleaned properly, the tiles underneath the swimming pool are broken my son had a cut on his feet even though we complained they took no notice. The food is ok they use the left overs the next day. The kids club is closed, the green area is covered in insects so can’t use, the indoor swimming pool is closed. The spa area is a disaster dirty, smelly. It is nothing like described when sold huge disappointment for us waiting a hole year and coming to a place like this. The swimming pools are very small no entertainment in the evenings. Ice cream is only served for 1 and half hours a day. No direct entry to the sea you have to take a 10 minute bus ride. The only good thing in this hotel was the staff they were very friendly.

Steve Brauner

Definitely not a 5* standard, a majority of the staff let the place down. The rooms are not "clean" and some were just dangerous... We had a family room with wires exposed from the bathroom wall. NO AIRCON throughout the hotel (it was 43 degrees during the day and 37/38 degrees in the evening). We had to wait for 2 and a half days before getting our family room (for the first two nights and half of the 3rd day we had one room with a double bed, 2 single beds and a sofa for a family of 5 with no compensation or even an apology) even though I had booked a family room with a dividing wall with a door... The staff demonstrated zero experience of working in a 5* hotel, this is at best a 2*. The food was plentiful and was in general quite good. The Bazars across the road were great for the kids, the beach was lovely (but not sandy) with a far better standard of staff than at the hotel. Night time entertainment was terrible at the hotel. This could be a lovely hotel but it needs someone to come in and improve standards across the board from a snagging list to fix all of the details around the hotel (indoor pool was not open, every single piece of gym equipment was broken with only free weights up to 15kg available, the family room floor (-1) smelled of damp and stale cigarettes, Aircon needs to be on throughout the hotel so guests can escape the heat of the day, the slides are falling apart & the family room outdoor areas are damp and moss grown due to the floors above leaking. Massively overpriced for what you get. NOT A 5* standard hotel.

Ross Rayner

Stayed for a week in this hotel in May 2023 Supreme service, excellent location, great , modern rooms, great food. All staff is highly professional and guests oriented. Special gratitude to the receptionist Gulnara. She is multilingual and was very, very helpful. Excellent guest service. Highly recommend this hotel to anyone who values good quality service.

Pavel Kolychev

Food is great, pool is great, animation team is cool, especially Ozi, he is the best. Hotel staff is great. They quickly response to all my requests. Wi-Fi is bad and its paid, so I use my own Internet. Rooms are clean. My reccomendation is to not take room on the ground floor.

B.

First off the people that work there are awesome! Great service, only we was the only Dutch people there and even in that area only Russian people. So if you don't mind it it's a great hotel. It's no a 5 star but nightly entertainment was great. Food could have been more variety. Very clean rooms and nice swimming pool.

0756981852 Tamas

We have just returned from vacation, I really liked this hotel, it is beautiful, very clean, the rooms are neat, renovated, new furniture, clean bathroom, clean towels in every day, beach towels available, very friendly and helpful staff. The food was very tasty and varied, and here the staff was very attentive to the needs of tourists. I would like to mention Zeynep, our chambermaid, she is very conscientious and friendly

Kristine Donga (Radi)

It’s not bad if you are not picky. Food is ok but almost the same every day. I didn’t like that it takes 20 minutes to walk to the beach. Hotel provides with bus to the beach but I prefer to be independent.

Gareth Mccormack

Myself and my partner first time at Xoria Deluxe hotel we are very happy with all the services and staff especially the guest relation guy.and all so the emrah was always polite and welcoming We are very happy with how clean the room and hotel is constantly cleaning daily. The food and beverages are excellent. Our greeting at reception was great. We would definitely recommend it to anyone young couples, families and older people it ranges for everyone and anybody. The rep guide is very helpful and is always on call.

Abdirahman Ibrahim Hassan

I really do want to say this is a very great hotel. I stayed for there for just under a week with friends and we had an amazing time. The hot chocolate provided by the hotel is outstanding and the poolside view at night is also incredible. The shopkeeper downstairs near the pool is the only issue I have as he always changes his prices so we avoided going to him, however there is a petrol station not far from the hotel which has extremely cheap prices. As for the hotel staff they helped give us bedrooms all next to each other as we were a big group and they also callled taxis for us once we wanted to head out.

Jacqueline abalo

The hotel is comfortable, nice, and clean. You pay, and when you arrive, they charge you 100 euros to stay in the main hotel so you don't have to stay in a horrible annex. The staff is really rude, and the check-in process was a total mess. The food is the same every day and it's truly horrible. We spent 7 days eating the same thing every day. If you need any information, ask at the hotel, and only a few speak English. The area around the hotel is absolutely horrible, like a war zone.

diane Jackson

It’s my first time at Xoria deluxe hotel, what can I say it’s absolutely and the staff are spot on as a wheelchair user I would highly recommend it I’ve not had any problems with accessing the lifts, dining rooms or entertainment areas, the staff are happy to help and are very polite and friendly and also professional I’ve not had felt uncomfortable one time. The food is very good lots to choose from in dining area’s also there is always snacks provided if you feel peckish from burgers fries too ice cream and waffles.. I would recommend staying here at the Xoria deluxe hotel

Aidan Lowe

I thought this to be a very nice hotel and close to the beach but I preferred the pool. Guest relations were very helpful and friendly and spoke good English. It was good value for money and yes they maybe could vary the food a bit more but that is often the case with hotels.

Emily Geoghegan

This hotel is wonderful…it’s clean , comfortable and stylish. The staff can’t do enough for you, they are so welcoming and friendly. They prepare beautiful fresh food everyday, so much choice so something for everyone. I would HIGHLY recommend coming here. The culture, the people, the atmosphere all 5 stars 🌟. We will most definitely be coming back. Thank you Grand Kaptan Hotel for your hospitality.

Petrica Gruman

I recently stayed at the Grand Captain Hotel in Alanya, and I can confidently say it was one of the best hotel experiences I’ve ever had. From the moment we arrived, the hospitality and professionalism of the management team stood out. Every detail was handled with care, and you could tell the staff genuinely cared about making our stay memorable. The food was absolutely exceptional—every meal was a delightful mix of flavor, freshness, and variety. From breakfast to dinner, the buffet offered everything from local Turkish specialties to international favorites, all beautifully presented. The chefs clearly take pride in their work, and it shows. Special mention goes to the management, who were not only welcoming but incredibly efficient and friendly. They made us feel at home and ensured that any small request or concern was addressed immediately and with a smile. Clean rooms, stunning views, a relaxing pool area, and entertainment every night—it really was the full package. I wouldn’t hesitate to return and would highly recommend Grand Captain Hotel to anyone looking for comfort, great food, and world-class service.

Maria Butzki

From the moment we arrived at the Grand Captain Hotel, we were enveloped in an atmosphere of genuine warmth and exceptional service. This hotel truly deserves every one of its five stars! The location is absolutely perfect. Situated in Antalya, it offers breathtaking views and convenient access to local attractions, making exploration a breeze. Whether we wanted to stroll along the vibrant streets, visit historical sites, or simply relax by the sea, everything was within easy reach. Our room was nothing short of luxurious. Impeccably clean, spacious, and beautifully decorated, it provided a comfortable and stylish sanctuary after a day of exploring. The attention to detail was evident, from the plush bedding to the well-appointed amenities. And that view from the balcony? Simply stunning! What truly sets the Grand Captain Hotel apart is its staff. Every single member of the team, from the reception to the housekeeping and the restaurant staff, went above and beyond to ensure our stay was perfect. Their smiles were genuine, their assistance was prompt and efficient, and they made us feel truly valued as guests. They were always ready with helpful recommendations and a friendly word. The dining experience was also exceptional. The hotel boasts fantastic restaurants offering a delightful array of culinary delights. The breakfast buffet was a feast, with a wide variety of fresh and delicious options to start the day right. Dinner was equally impressive, with expertly prepared dishes that catered to all tastes. The facilities at the Grand Captain Hotel are top-notch. The pool area is a haven of relaxation, with comfortable loungers and a refreshing atmosphere. We also appreciated the other amenities offered, which added to the overall enjoyment of our stay. In conclusion, our experience at the Grand Captain Hotel was truly unforgettable. It's a place where luxury meets genuine hospitality, creating a truly exceptional stay. We left feeling refreshed, pampered, and eager to return. If you're looking for a five-star experience in Antalya, look no further than the Grand Captain Hotel – you won't be disappointed!

Ivan Felcman

Situated in a busy tourist destination, GKH offers everything under one roof to make your holidays as hassle free as possible. Hotel itself seems older, rooms are quite cramped with older air conditioning but otherwise our stay was absolutely great- fresh local cuisine with variety of meats, veggies and tempting sweets section, clean swimming pools, gym facilities and wide strip of sea with small bar and deck chairs with large umbrellas. Staff not really good with English but very attentive and kind. Good for family vacations, would strongly recommend.

Pouria Moshgani

We had a wonderful vacation at this all inclusive hotel, which also had a private beach. The hotel staff was very friendly and welcoming, the hotel had two swimming pools with various water slides, the buffet had all sorts of delicious food of outstandig quality. In addition, this hotel has very good photographers, who took amazing pictures of my family and I, with their own brought parrots and lizards, beside the beach and pool, which form very good memories. On my last day, I felt I was really going to miss this place. Thank you Grand Kaptan Hotel.

Diana Jay

I had an amazing stay at this hotel! From the moment I arrived, the staff was incredibly welcoming. overall atmosphere was calm and relaxing. One of the highlights of my stay was their vitamin bar, it was honestly one of the best I’ve ever experienced. They offered a wide variety of fresh juices, smoothies, milkshakes packed with nutrients and flavor. It was the perfect way to start the day, and stay refreshed The staff over there were all so sweet and welcoming Special thanks to Ahmet, highly professional and the sweetest he made us feel like we're at home, nothing we asked for was difficult to do! they made us special fresh mixes tailored to our taste, whether we were by the pool side or by the beach the vitamin bar was our go-to option everyday Highly recommend this hotel and i'll definitely be coming back!

Ahmet Yasin Tüysüz

The location and the rooms are gonna fill the expectations. We didn’t go out much because you can find everything in your hotel anyways. I just wanted to make a special shout out to Ahmet and his cousins who are running the vitamin bars around the pool and on the beach. They have been impeccable! I couldn’t recommend them enough…

Sophie McCarthy

After our original hotel being changed to this hotel I was concerned and didn't know what to expect, However after spending a week here I'm not sure why the bad reviews. All staff were helpful and accommodating, they all spoke a mixture of languages and always friendly. Never had any issues. Rooms were clean and tidied and even fridge stocked in the room which was great after getting into the hotel late on arrival. The only bad points are the rooms are not sound proof. You can hear the prayer alarm go off at 5am and further throughout the day, as well as the entertainment which luckily does finish at 11pm. There is a good range of food and drink however are not consistent or measured so some bar tenders tastes better than others! Lovely clean pool but rather cold but understandable as only now just coming into the season. 10min walk to the beach or shuttle until 5:30pm, lovely sports bar close by and several shops and a pharmacy which was useful during our stay as we ended up using it.

Josh

**HONEST U.K REVIEW** RECEPTION - After a late arrival we were welcomed with a friendly manner from the reception. Nothing was ever to big or small for these guys and they genuinely went well and behond for us. FOOD - Breakfast, Lunch and Dinner all the dishes seem to be the same and wouldn't really say it's been catered for English people. Though there were a couple of nights the food was really good especially at the beach bar. DRINKS - All drinks were really good the local larger, cocktails and softs drinks. It seemed cocktails were made at a higher standard in the hotel lobby bar and only place in the hotel you can drink from glass, everywhere else was in plastic cups. ENTERTAINMENT - Day time entertainment was good the staff truly cared if you were enjoying yourselfs and would often come up to you asking how your day has been. Night time entertainment on the other hand wasnt good, we would often not end up going down to watch it there was only one night that was good and it was only because an external company came in. **DO NOT USE THE HAIR AND NAIL SALON ON SITE** The guy is a scam artist and will try and rob you told my fiancé to have her nails done will cost €17, After constantly asking will it cost €17 and him saying yes and at the end saying it was €50 the guy makes prices up on the spot. Within 7 hours of the nail being done 2 fell off, management didn't seem to care and refused to give the money back. PHOTOGRAPHER / PARROT MAN - The photographs were done to such a high standard and were really nice, the price to get them printed was really expensive but the quality that was put Into them was worth the money so I can't really complain about that. OVERALL REVIEW - Would I rush back to this hotel again? The aswer is probably not, I'd like to say a special thankyou to the staff that were working really hard and trying to constantly make everyone happy. One of the biggest negatives about this hotel is the fact none of the rooms are sound proofed meaning you will be woken up at 5am every day to Muslim prayer from speakers. -

Malgorzata Zander

Not 5 star hotel. Maximum 3. We were waiting long for this holiday and we are disappointed. I wish someone magically sends me lost money :( Bad wifi Bad lift (blocking with people inside) Bad drinks - bar old looking sad and terrible many times closed, pre-made tastless drinks Bad patisserie - only few cookies that’s it Old rather small rooms No soundproof walls Curtains not wide enough - sun wakes you up early Bed - hard springs Everyday broken speaker with music by pools. If works, then only 1-2 hours and quiet again… Very old doors, old building in general Very sad around the pool (mostly in shadow) needs some more decor and spirit Really 1 restaurant, maybe 2 max not 5 Expensive laundry service Entertainement like disco - extra charge Kids playground - deserted. Broken, empty. Coffee was terrible - I was thinking turkish coffee is the best Not modern at all.. Ali - a waiter in the evenings had his favourite clients… the rest would feel neglected We were passing a great hotel on the beach with a bar full of palms and huge garden - it said 4 stars on the hotel. Couldn’t believe ours is 5…. What was good? - Food in ONE restaurant - Serenity (buffet)

Alex Moore

This is a brutally honest review. From a couple that love a little luxury but also want a good deal. ROOM/HOTEL/SERVICE Every member of staff here was super helpful. From reception to cleaning, everyone said hello and was always happy to help. The room… We upgraded to a swim up and was fantastic. The weird bridge in the photo is a little annoying as you feel kinda link a zoo animal with people walking past constantly checking out the swim up rooms. Nevertheless, the room was clean, spacious, amazing. Couldn’t ask for more. Except privacy, maybe some privacy. We had room 820 but if you have 815 or lower in the swim ups, the bridge (and therefore privacy) isn’t an issue. FOOD The food is the ONLY reason why this review is a 4* and not 5*. We booked via Love Holidays and it was made to seem that the “Street food Area” (Burgers/Pasta/Mexican/Fish/Kebab etc) was open all day. It wasn’t, it was only 12pm till 4pm. The buffet restaurant is open the other times of day and it is actually the worst choice of buffet options from any all inclusive holidays I’ve ever stayed at. The street food is amazing. Fresh, hot, tasty.. everything you could want. The buffet was horrendous and the selection is very sparse for how much is there. The drinks are great, the English pub and Irish bar are nicely themed and great fun. I think they bars could be a little quick but the drinks are all inclusive and people wanna drink, so a que is expected. A great hotel. My only suggestion would be to remove the buffet or scale it back and just open the street food in the evening too. Problem completely solved and this would be a 10* review easily.

Craig Jones

We arrived late at night and were told there was food available, but when we asked for a map of the huge hotel, we were told they don't provide one—despite it being spread across multiple areas with over 10 restaurants and 3 bars. After asking guests for directions, we were also told we couldn’t eat in the pub, despite others eating there. The room was disappointing—more like a 2-star hotel, with a tiny bathroom, hard bed, and loud music from the bar until 11 PM. The biggest issue was the air conditioning; it was centrally controlled, and one night it was set to 32°C! When we asked to adjust it, we were refused. The manager promised compensation but ended up lying about arranging a free massage. We even asked the spa manager if he had been in touch and he hadn't! Communication was terrible: we had trouble booking restaurants, couldn’t get a simple taxi to Antalya without them trying to charge us £100 return. We found one in the end for half the price online. We were charged for an alacarte meal at the hotel which we were thought would be free as compensation. The manager said he would be happy to compensate us with something in the hotel as we couldn't sleep in the room because of the 32 degree setting on the air-conditioning which we couldn't control. The kids' club was closed when we needed it, and on our last day, the manager demanded we pay the £40 for the meal and threatened to ring the police if we didnt pay. The whole experience felt disorganized and frustrating. We even had staff push in front of us for food. On the positive side, the grounds were beautiful, the food (especially at the beach bar) was good, and the pools were nice, though cold. But for a supposed 5-star resort, the poor service and lack of customer care made this stay far from enjoyable.

Aysha Hussein

Dosinia luxury resort Hotel The hotel grounds were beautifully maintained, with staff consistently cleaning up and ensuring everything looked neat and tidy. Food: The outdoor food huts were a definite highlight—10/10! There's plenty of variety, so you'll always find something to eat. In the main hall, breakfast options were solid, while lunch was more tailored to those preferring traditional dishes over fast food. Dinner followed the same pattern, offering great choices like sushi, pasta, and a popular outdoor grilling area. Bars: * Flamingo Bar: The staff here were fantastic—always willing to whip up endless mocktails and drinks while keeping the sweets stocked, which was a big hit with the kids. * Coffee Bar: The coffee itself was good, but the service was lacking. Some staff were quite rude—one, in particular, rolled her eyes when asked for caramel syrup, which wasn’t a great experience. Entertainment: The shows were enjoyable, with the Michael Jackson tribute and Minion-themed performance being standouts, especially for children. Kids Club: This area could use major improvements. It felt run-down, with young staff more interested in their phones than engaging with the children. There were hardly any toys—just a broken boat and a few Jenga blocks. The only activities offered were a €10 bag-painting session and some questionable face painting with paints that didn’t seem safe for skin. I never felt comfortable leaving my child there alone, and even when he was there, he was bored after 10 minutes. Rooms: The room size was decent, but space was tight—we struggled with two suitcases and a pram. The bathroom was functional but in need of an update, which felt disappointing for a supposed 5-star hotel. Amenities & Service: There was no iron in the room, which should be standard even in a 4-star hotel. Reception offered a paid ironing service, which wasn’t great, and this was an unexpected extra expense since Google showed that irons were supposed to be included in the rooms. Overall Verdict: A good stay with some areas needing improvement. The hotel doesn’t quite match its 5-star rating—I’d place it more at a high 3-star/low 4-star level. For the price, you get what you pay for, but the excellent food huts and well-maintained grounds certainly made up for some of the shortcomings.

Erjo Llupi

Had an amazing stay at Dosinia Luxury Resort 2 years ago! The resort is stunning, with beautiful beachfront views and a relaxing atmosphere. The rooms are spacious and well-appointed, offering comfort and luxury. The staff is incredibly friendly and attentive, always going the extra mile to ensure a great experience. The pools, restaurants, and activities kept us entertained throughout our stay. Highly recommend for anyone looking for a peaceful and luxurious getaway!

Simon Parker

The dosinia does what it does well ,up to a point. It's not a five star, it's four at best. The rooms are ok, they're clean , they're looked after on a daily basis, but wardrobes have limited hangers, and there's limited space to put your cases. There is a safe though, and air conditioning, both provided in the price. Food options are really good , but bombed a few nights , with nothing I could find that I liked. The main food area is clean, plenty of seating and usually plate clearance is quick. Tea,coffee, alcohol,wines,all available as well. However ,they are VERY sharp at closing up at 9pm. Get there early for evening meal, breakfast and lunch are better, and longer timed. The three pools available are good,The main one has music playing all day, like if a black pool hotel had a large pool. The pool round the side is quieter, but not much. Across the road is the quiet pool, in a grassed area ,with a beach bar and small food outlet...this, is in my opinion much nicer. And, a step further is the beach , quieter and better. Beach towels are provided Evening entertainment is good with a large bar opposite the stage ,and an English style pub,that is manned by one guy, so don't expect quick service, it's not his fault he's on his own . In this general area are a burger bar which is open late ,an ice cream and haribo stand,which was ok and plenty of seats if you've got young kids. If you have a young family , there are several play areas , water slides and shallow pool areas. Expectations ...ok it's full of young kids ( 18 -30) that sometimes can't hold their drink , and yes it gets like Blackpool sometimes, you can escape it by going to the Marin bar, which is quieter or go to the English pub . The Irish bar , is open till early hours , and is fairly basic, with no atmosphere Hotel corridors can be noisy at night and poorly policed by the hotel , yes they've got cameras,but we had to complain at 2am that two girls dressed in bikinis and drunk were causing a lot of noise. The managers,did very little about it . So in recap , yes it's good, quiet ..not really , the staff are great, the food is good ,the location stunning , but not much to do outside the hotel unless you go to kemer town ,or day trip to Antalya.

Onat Akkız

We arrived to the hotel as a family and all was good from the begging of our arrival, had good time in the clean pool , hotel is clean rooms are also. The food could be better but we are satisfied anyway , waiters in restaurants could be more attentive and could be more care about drink servicing. The best part of the hotel was animation our kids had great fun in kids club so as we are with adult programs , many kind of activities daily for kids and adults , they created memorable moments for us and special thanks to entertainment team.

Little D Training

The rooms aren't the cleanest, really could do with a deep clean. The food was cold most of the time, and the chips were always uncooked. But a good variety, although don't expect home comforts (nor should you). I ordered the same drink but had 5 different variations. I think the bar staff just make up the cocktails. The pool was clean. Most of the staff were pleasant to deal with. Ali in the animation team is a really good guy, and does his best throughout the day. The beach isn't sandy, but that's not the fault of the hotel, that's nature. Loved the resident cats. Check the beach snack bar, it's not always the same food as the pool snack bar. Check out the Hokka bar, yes it's not included but the cocktails are amazing as is the guy that works there. Yes it's in the middle of nowhere, but then you should already know that by researching the hotel. Spent most of my 10 days lounging around the pool and would recommend this hotel.

Youssef El

All these other reviews are a lie!! I have only been here for 2 days and everything is perfect. Let’s start off with a very warm welcoming as you enter to check in. Very friendly and funny! The rooms are great with air conditioning and spacious. Toilets are also good as well well!! The food so far is amazing and cannot complain at all. The pool is clean and only good vibes only. This place Is mainly for families I would say. If you’re looking for shops or restaurants nearby they are about 10-15 minutes away by car.

Burak Arca

First time We came here with our friends , in april little bit was cold but we enjoyed delicious foods big pool but small area not far to beach by walk only 2 minute especially animation team was great morning activities evening programs they was friendly always wanted help to us we will come back again thanks

Tomas Jochmann

It is not worth to go here. I would consider this as a 3 star hotel, not a 5 star. I was there with a friend, so for our needs it was OK, but I would not go here with the family. I would definitively try different hotels. Beach was with small rocks which is difficult to walk on and there is not enough sunbeds for guests. Hotel would really need a reconstruction and better cleaning. Some parts like bars and stairs were smelly a little. Food selection was smaller than in other hotels I have been, but still OK. Taste was not good at all. I did not try anything where I would say this was good.

S W

Nice hotel, has an outdoor pool and indoor pool. A sauna, steam room and Turkish Baths. The hotel food is fine as they need to cater to everyone but it's nothing special. Some staff are very hard working and the rooms have a balcony. It's clean and the outdoor pool has 2 slides. Evening entertainment could use some work but overall a good experience. Not much around the area just some over priced shops with the same tat in them.

Angelina Giovanni

This is my favourite hotel in alanya it's amazing for solo or couples as adult only great location as lots of food places too

Patricia Rowlands

We are currently staying here and it's fabulous. The staff are fantastic and so far the entertainment is great. Pool just the right size with plenty of loungers. The rooms are spacious and extremely clean. The food is good but if you want home door then stay at home. Will I come back? 100% so far. Maybe I will add to this review at the end of our stay.

Emily Thomas

Absolutely amazing adults only little hotel. It's very clean, the staff are all lovely and VERY hard working, they're always doing something, yet so kind and chatty also. It's a very chill hotel with entertainment and a fun animation team yet the animation team do not bug you if you want to relax. Omer behind the bar was amazing and Sibel who was serving was also amazing Honestly we had the best time, what's more to ask for, beer, ice cream, water slides and excellent service?!

DAZ Ashton

The hotel is ok.! Not very big as we expected as the pictures get mixed up with the other white city beach resort. The staff are very helpful and friendly. The rooms are spacious and cleaned daily. Pool is not a bad size with water slides. When we were there the pavilion was damaged by high waves which it was closed during our holiday leaving less sunbeds. The beach bar is great place to eat and the restaurant there is very good. Also Al l carte is here too. Entertainment every night and fitness classes poolside daily. Sauna and spa also fitness gym. Not good for adventure out as its in the middle of nowhere with mountains and busy main road. My wife was ill with a stomach bud for the last 3 days which was not good. Staff that went the extra mile for us are Yousef & Muhammed but I must say all the staff from room cleaning, bars, restaurants, reception etc all amazing. 😊👌

Konstantin Guryev

IMO, this hotel definitely deserves higher ratings. Good quality for money. Friendly and welcoming staff, good room condition, standard set of food and beverages for this price category. Animation was nice too (we caught a foam party, plus live music in the evening). Beach was also very nice and comfortable (shuttle goes there every 15 minutes, so you don’t have to walk a dusty road last 50 meters, if that bothers you).

Cal Bowen

After looking at the reviews we were sceptical, and especially as we were originally booked at side crown Serenity but were moved due to the pandemic. However, this hotel is absolutely brilliant and we prefer it to how we imagined serenity! The staff are lovely, very friendly people. The waiter named Oktay is very attentive and helpful, great at keeping conversation and speaks very good English. Although it is a hotel with mainly German and Russian tourists, everyone is friendly and it’s an all round good atmosphere. The water slides are active for 4 hours a day, and are great fun and stable. Like any other hotel, we got up early to reserve sun beds, but even if you don’t you are still likely to find a few as there are 3 pools! With the pandemic, we were worried about the cleanliness before arriving, but the whole hotel is very well looked after and is cleaned regularly and room cleaning every morning. Lovely hotel, can completely see why it’s 5 star, would definitely return again !! :)

nata utiashvili

Who gave this hotel 5 stars? What do hotel founders and general managers do? I booked a room, paid extra money to get a good room. I went down and was taken to the 1st floor. When I asked what was the matter, they answered that all the rooms are booked. I am very interested in what criteria the sales manager works in the hotel. When a number is reserved, it must be reserved. And you should not reserve the reserved number to anyone else. The cleaner is a very nice woman. But as befits a 5-star hotel, it does not fit. As for the service staff. From the barman to the reception, they try to enter the relationship badly, they look at you badly, defiantly. Both young and old. As for nutrition. Great respect for the cuisine and national dishes of all countries. But when we pay such a large amount, at least a basic egg can be fried deliciously. Drinking is also terrible. All cocktails and beers are mixed with water. Whoever goes, take disposable food. At 11 o'clock the music stops. No fun

Mily Mullin

Stayed for 10 days in June. Room was spacious and clean with balcony overlooking the pool. The staff are really friendly and polite & the animation team are great fun. Make sure you hop on the free shuttle bus to the beach - lovely down there. Thanks for a fab holiday!

Isabella M

Disastrous Experience at Side Crown Sunshine Hotel I recently had the unfortunate opportunity to stay at the Side Crown Sunshine Hotel during my second visit to Antalya. As a black woman accompanied by my two sisters, our experience at this establishment was nothing short of infuriating. I feel compelled to share my grievances regarding the staff, the food, and the overall service we received during our stay. Allow me to elaborate on the various aspects that contributed to our terrible experience. To begin with, the staff's attitude towards us was abhorrent. From the moment we arrived, we were met with disapproving glares from both the staff and the residents. It felt as though we were being subjected to a deathly stare, a constant reminder of our perceived otherness. The blatant discrimination we faced tarnished our visit and left us feeling unwelcome and disheartened. Moreover, the quality of the food served at the hotel was nothing short of appalling. As paying guests, we expected at least a satisfactory dining experience. However, the meals provided were consistently subpar, lacking in taste, variety, and overall quality. This was an unexpected disappointment, as we had hoped to indulge in the local cuisine and enjoy the flavors of the region. Instead, we were left with unsatisfying and uninspired dishes that failed to meet even the most basic standards. One particular incident that further exacerbated our terrible experience was the hotel manager's mishandling of our scheduled transfer to the Sunshine Garden club. We had agreed on a pick-up time of 10:30 PM and a drop-off time of 2:00 AM, for which we were charged a hefty £120. However, when the designated pick-up time arrived, the driver was nowhere to be seen, and our calls were completely ignored. Left with no other choice, we had to arrange our own transportation back to the hotel via taxi. This breach of trust and lack of professionalism is entirely unacceptable. As paying customers, we entrusted the hotel to arrange our transportation, and their failure to deliver on this commitment left us feeling stranded and inconvenienced. It is disheartening to witness such a lack of accountability and disregard for their guests' well-being. The hotel's negligence in handling this matter further solidifies our decision never to return and to caution others against staying at Side Crown Sunshine Hotel. In conclusion, my experience at Side Crown Sunshine Hotel was marred by the staff's discriminatory behavior, the abysmal quality of the food, and the complete disregard for our agreed-upon transportation arrangements. As a black woman visiting Antalya with my sisters, I had hoped for an enjoyable and welcoming stay. Unfortunately, this was far from the reality we faced at this establishment. I strongly advise against staying at Side Crown Sunshine Hotel, as it has proven to be an unpleasant and regrettable experience that I would not wish upon anyone else.

Nat

We stayed here as a family for a week in February. The location of the hotel is perfect very close to supermarkets, bazaars, shopping centres and the beach. We stayed in the bedroom for 5 people and to be fair it was quite small for 5. Our air conditioning also wasn’t working. Rooms were cleaned daily and new towels were given daily. The cleaning ladies were super ! All the waiters and barmen/women were so lovely, always cracking a joke and making sure everything is okay for you. However I didn’t like Mr. Muzzaffer’s attitude: we asked him if we can book the a la carte restaurant as part of our 1 week stay and he said there is no room and we went down anyways to see and the restaurant was 95% empty :/ not a good luck for the hotel as the restaurant is part of what we paid for. Breakfast, lunch and dinner and lovely always a bit of variation. The pizza in the pool bar was amazing - best pizza ever. We also made us of the spa during our stay the indoor pool and sauna was great. We tried Hamam with the massage and it was a very good experience for a very good price however after the massage we were constantly being asked and asked if we want more for more money which was quite annoying. The animation team could be a bit better. I understand that the hotel has mostly German visitors but dance nights etc. Should be inclusive for everyone. But after we said that more inclusive music is needed they provided it and it was an amazing night for all - nearly everyone was up and dancing. Overall we had a great stay :)

Boris Aleksiev

Very close to the beach, close to the mall, great outside pools. Great animators, speaking mostly German. Inside pool was not hot enough (in December)

Natália Ondrášková

The service was very nice and friendly. The cleaners were also great and always smiling. Well, as for the program, unfortunately it was very boring. For us the animators were the weakest part of the hotel. In other hotels, there was constant music and activities, and Hane Garden was already quiet at 11pm. We had the most fun with the waiters, they always tried to joke around and made our stay pleasant. Otherwise we would be really bored the whole time. Food was nice but I would appreciate more pasta and sea food. The breakfast were slightly weaker. But dinners and lunches were good. Sunbeds around the pool were always full so we had to woke up early to "reserve" some. That was really annoying to be honest. The location of the hotel is great and it's close to the beach and bazar as well. The hotel is more family friendly.

Nastya Ts

All was good besides the Internet. Wi-Fi is poor, always weak connection anyway. Not a good option for someone who has to work online or smth like that

Bjorn Wezendonk

Just the best hotel I come ther over more then 16 times End i whil keep komming there😊

Ta

We enjoyed our stay in the Sense hotel. The duplex room was fantastic. The hotel was spotlessly clean, the food in the restaurant was great, many thanks to Yasin in the restaurant an absolutely brilliant waiter and a credit to the hotel The staff in the a la carte were also brilliant as was the food Many thanks to all the staff including the entertainment team, we especially loved the karaoke night we had an amazing time many thanks again for making it a special and memorable stay - After all you're my Wonderwall !!!

Life in The UK

I had a wonderful stay at the Sense De Luxe Hotel. The facilities were modern, clean, and very well-maintained, and the location made it easy to enjoy both relaxation and local attractions. What truly made the experience exceptional, however, was the staff — especially Numan. He was incredibly attentive, professional, and always ready with a friendly smile. Numan went above and beyond to make sure everything was perfect during my stay, and his service really stood out. Thank you to the entire team, and a special thanks to Numan for making my visit memorable. I would definitely recommend this hotel and look forward to returning!

Александр Панчик

We are tourists from Russia, we stay at Sense hotel for the 4th time this year . Staff is the same all this 4 years. We know them, they know us, they are kind to us and ready to help in any time, beginning from reception (A lot of thanks to russian-speaking specialist Ashlola, she always helps us if there is some problem with a room or something else). Cookers at main restaurant and beach restaurant are already as our close friends! They don’t change from year to year, but this year at the hotel we meet new executive chef of the kitchen Hasan. Because of the new chef there is a big variety of delicious food this year, the food is real tasty as at the best restaurants! Many thanks for delicious food to chefs: Ilyas for the tasty bakery, Celal for unreal desserts (especially San Sebastián cheesecake), Beyas (Belal) for sweet fruits and desserts, Mehmet Tag and Omer for delicious meat and fish (especially we love sea food at sauce, salmon steaks, grilled chiken), Mert (chef of the beach restaurant) for tasty food at the beach restaurant! We love you and we are thankful for our tasty holidays to you! Also we want to say thanks to polite and kind waiter Metin! Thanks to all above-mentioned people for their real Turkish hospitality! Hope to see you again next years! Wish you all the best! Your regular guests and friends, Aleksander and Liudmila. 🇷🇺🇹🇷

Ron Chaudhuri

Amazing time, really enjoyed it. I was well looked after as a disabled person. Gizem was very helpful and entertaining. A little chilly in some public areas in winter, especially near the windows in the dining area. Rooms are excellent. Would come again.

DJ VEYSEL BAYSAL

The Sense a excellent luxury hotel, all activity's was nice. Clean rooms friendly old guests and Personels, we know we are not in high Season but was cool night programs exactly DJ performance and Entertainment was really cool. I'm sure in High season will be more batter. We'll come again!

Anna Evl

A pleasant stay at the hotel. The food was served in a variety of ways, sometimes quite original. Everything was fresh and delicious! The waiters were wonderful, smiling and polite! It was nice to receive additional service when you didn't ask for it. The condition of the rooms is not 5 stars, but quite good. But I want to draw the ATTENTION of the administration to the birds in the lobby. They should be placed in a quiet corner, and not next to the acoustic equipment, where music and karaoke are played loudly almost every evening. In addition, not all types of birds can be kept together, they suffer in such a group! I BEG you, take proper care of the birds!

Anita Lazdeniece-Grīnberga

The hotel was very nice, everything you need was there for a great vacation. The rooms were clean with a good view of the mountains, cold drinks always in the minibar. The food was delicious and cocktails too. The staff was nice and welcoming and entertainment crew too - they were good fun!

Ramūnė Bartušienė

Wonderful hotel with excellent service and facilities! We had a fantastic stay. The SPA area is great – especially the hammam, which was done professionally and felt very relaxing. The entire staff was welcoming and attentive, from the SPA therapists to the bartenders and all the service team. The food exceeded our expectations – everything was fresh, delicious, and there was a wide variety to choose from. We truly enjoyed every meal. The animation team was also excellent, offering lots of fun activities for all ages. A special shout-out to Diegas – he’s a fantastic! Rooms were always clean and well-maintained. The location is perfect – just a short walk to the beach and right in the center of town. Highly recommend this hotel – we would gladly return!

Gergana Stefanova

Hello , we have been at that hotel with my family. During our holiday actually we didn't expect that we love this hotel very much , but because of the animation team it was just wonderful. During the day they have different activities. At the evening different show. It was really nice. Thanks a lot . Thank you animation team.

Kristi Van der Weide

The resort is very beautiful and there are very nice employees. The restaurant is good and the beach is nearby. But the best of my vacation were the guys of the animation. There sweet and funny. They always want to talk to you and make everything fun. They alway dance and sing. Big thanks chef animation Emre and the other Emre. We liked te holiday very much.

Lydia Murray

We arrived late in the evening and check in was quick, we were chauffeured to our room by a buggy which was great as we have younger children and the hotel covers a lot of ground. However on arrival at our room there was only one bed when we booked a room for 2 adults and 1 child. We went to reception and they didn’t end up coming for a good hour. The room wasn’t overly clean either as we found an opened sanitary product under the bed… The grounds are nice to look at and if you like animals there’s lots of cats and kittens that wander and play. The gardening was kept on top of and there is lots of pops of coloured flowers and plants throughout. The public toilets were definitely neglected and unhygienic, smears on walls and empty soap. The smell was off putting too as there is toilets right by the food court. There is multiple pools and slides in 2 of them, child friendly too. Pools weren’t the cleanest and had a lot of things floating around (tissues and litter) even early in the morning. Around the pool (especially with the biggest slides) was dirty and felt slimy to walk on. Life guards were sometimes distracted too! There was a lot of food options at each meal times with hand made pizzas at lunch times which I thought was a nice touch. Drinks quality could be improved- cocktails and coffee machines in particular. Overall, we did enjoy our holiday but we most likely won’t return!

Dennis Decker

The spacious garden with numerous pools and slides invites relaxation. The rooms are also adequately furnished. However, there are a few points of criticism: the duvets are too thin for cooler nights, and the towels seem a bit worn. The restricted opening hours for the pools and slides are particularly annoying. The staff, especially in the restaurants, give an overall unmotivated impression. Guests are often ignored, and the quality of drinks, especially the cocktails, leaves a lot to be desired. However, the food was quite good and offered plenty of variety. The well-organized events, such as the Oktoberfest, are a positive highlight. The beach area is also very nicely designed and offers a good selection of food and drinks. A major drawback is the towel policy. The daily collection and delivery of bath towels is an unnecessary hassle for guests and is handled much better in many other resorts.

Seb Ka

Really nice place for families and couples as there is few swimming pools you can relax by main pool or stay with kids by the other with water slides. Well prepared for kids with plenty of entertainments including evenings. Tasty food and served non stop. Really friendly and helpful staff. There is access to private beach also with pubs and restaurants belonging to hotel. They cleaning rooms every day and you don’t need to take your own towels as they offering beach towels for free. It’s always saving space in your luggage. I can easily recommend stay in this hotel.

deborah wellington

I take at least two holidays a year with my family and this would be my first time in Turkey. The resort was quite far from the airport as expected but the shuttle bus driver for Love Holidays was very pleasant. Arrived at the hotel and my family was split up to stay on two separate buildings. Travelled with my husband and 15 year old son and son was given a room in a totally different building. The receptionist was not friendly. Said he didn’t have another room and actually shouted at me when I said I wasn’t happy about the situation as the two rooms were booked under one reservation. I asked why I had reserved two rooms and also declare the age of my child on the booking only to be given rooms miles apart. I informed him I wasn’t comfortable but he shrugged his shoulders, said something in Turkish and shouted at me to leave the desk area. He said to take it up with his manager in the morning. It was 11pm at night so we accepted the rooms but my son stayed with us. We got to the bigger room and was met with a vile smell. The room smelled of poo throughout our stay. I believe the toilet water was sewage water. Unsure if the smell was coming from the drainpipe in the shower cubicle as well, but it was worse when in the toilet. I ensure the toilet seat cover was always down but this did not help matters. The AC was constantly left on to make breathing easier but then we got too cold as there were no blankets/duvet in the room/on the bed. I called and requested for some blankets which was provided but not without drama. Queuing for food around the pool was another bad experience. A lot of people gave up queuing up as staff took very long in serving. Staff didn’t smile and were not friendly. They did not communicate with guests and always wore a frown on their faces. Guests did not find them approachable. Not sure about other guests but my family and I always ensure we say our “pleases” and “thank you’s”. In fact, they looked upset most of the time. I wondered if they liked working at all or if they were treated badly by Euphoria resort. For a big resort, the buffet choices were quite disappointing. The restaurant system was quite disorganised compared to other resorts I’d visited. Expected lamb but the meat tasted like fish. Unsure what it was, so I didn’t eat it. If you go to the restaurant at the advertised time for meal, you’d have nothing left to eat. The restaurant always open about an hour earlier. When you get there, the hot meals are not hot. They were warm meals or cold meals. The omelettes and sun eggs were cold. This is my first time in Turkey and I had high expectations but I was left extremely disappointed and will never return to Turkey. My last holiday to Morocco at the Iberostar was superb. The staff were very friendly and accommodating. They actually showed an interest in their guests. They engaged our kids and got them involved in activities. We felt safe and happy to leave our kids around the resort. The food choice was so much better and you knew what you were eating. The Euphoria resort did not meet the expectations of a five star resort. Staff were not friendly nor helpful, food was awful, room was terrible due to the awful sewage smell, receptionist was incredibly rude and nasty. Can’t comment on the entertainment side of things as didn’t experience it.

Nilab Bakthiar

Please avoid this hotel, the staff are rude and speak no english and despite effort of using google translate they still refused to help! The room will remain dirty, hair in the sink, bin not emptied at all throughout stay. Food is mediocre, has no taste, and reservations to restaurants is done on the day and even so you have to chase the person organising so please be aware you can spend 3 hours doing your part only to be told it is fully booked. We were there 8 night and managed to go 1 restaurants after 3 attempts of multiple visits. My finger got infected, full of puss and they wanted to charge for a plaster, refused us to see the medic, nas a doctor I was ashamed to see people are forced to not have basic needs meet at this hotel! Absolutely the worst experience Ruined my holiday and absolutely waist of money and time!

Yo Lolw

i stayed here almost two weeks, and my experience was great except a few things, the staff here is so so nice, me and my family danced, went to the club thanks to the staff. they made the night shows great too, i liked it very much. the food here is not luxury, but its great. there were a lot of desserts to choose from except the hot food, my kids ate potato chips almost every day because they didn’t find anything that fulfils their needs (yes, they’re picky so maybe it wasn’t for them, but i did eat very well, i was full most of the time). NOWWW, the cleaning service. oh boy, the blanket i was given was all dirty, there were even blood on there? my kids got a blanket with a yellow stain on it? and the cleaning service was a bit terrible (except the cleaning staff was very nice, they always said hello and smiled every time i saw them). the sheets were never changed, but the beds were made everytime, the floors got mopped very quickly and were left still a bit dirty. before mopping the floors it could really use a broom because there were dirt that you cant really just ‘mop away’. the trash was always token out, but i think the two weeks we were staying we did not get toilet paper for a short while and had to ask for it, but it was just for i think one or two days, so it’s nothing bad. we got new towels everyday too, so that’s great. two minuses, the toilet room was a bit dirty and the elevators needs a good cleaning too. Other than the minuses i said, everything here’s awesome! A W E S O M E. i loved the staff very much, my only sad goodbye and why i didnt want to leave is because of the friendly staff! :,( I forgot to mention the pools, they are great, the lifeguard was always watching ! and the chairs were very comfortable and not broken at all like some of the reviews are saying!? the tractor came every 10 minutes to take people to the beach and it was very fun and good experience. (driver was very nice!). forgot to mention, the walls are very thin you can hear everything that’s happening outside, you can be one eye open almost sleeping and then hear a crying kid going down the corridor. Overall, i loved everything about this hotel, looks expensive from the outside & inside. Hotel needs a better cleaning methods and clean sheets. The staff is why im planning on coming here next time. Loved my staying here! I recommend.

Hajrie Osaj

The rooms are big and clean the food is exelent and the atmosphere is always on point Mini club supeerr top everyday have for kids different activities Nuriza i love youuuuu We will miss you

Rehman Khan

I had spent 10 nights at this resort had very good expectations and was my first trip to turkey honestly i was disappointed first and the main is the food it was repeated and not very good quality and taste very big disappointed and second the room it was clean and in the shower there wasnt shower glass either honestly will never go back to turkey again they also charge for wifi infact having all inclusive

Ewelina Kmiec

The best holiday ever . Very friendly staff. The food is nice plenty of choices. The animation team is the best. Thank u so much Tolga and Hazal. You re the best.

kale jaff

Where do I begin? Our first impression of the hotel was nice then got ruined by the blunt and unhelpful receptionist. We were 3 families The rooms were so dirty and old, we had no pillows or blankets on the bed. The room smelt of rotten egg and the smell would not go. The hotel is old and damp and has a bad drainage smell. The restaurants are very, very dirty, full of flies. the whole place is a shambles. The pool was full of hair The restaurant is filthy!!! Seats are torn and flies everywhere. Food is disgustingly The amount of rude behaviour we encountered from every member of staff in the hotel is crazy. I can’t name everything and every situation but it’s one of the worst hotels I’ve stayed in and it is not a five star hotel. I’ve never ever stayed in a place where people are so rude and absolutely don’t care about their customers satisfaction. The biggest mistake we made was booking this hotel I have said this to anyone I know don’t go there, to manger if you ever have time to red these you should be shamed by what kind of person and service you provide look after rudeness staff 🤢🤢🤢 if this hotel was located in any where in Europe I would call the police but there is no rule in turkey you are backing your people only 🤮🤮🤮🤮🤮🤮🤮

Robert van Dijken

This hotel is almost a fantastic place to be. The entire building is clean and tidy. Staff is very polite and helpful. The foods are good and there are plenty of activities. The biggest reasons to not go here anymore is the nights rest. The beds are not very comfortable. But that's just a personal issue. What is a great problem is the amount of noise during nighttime. There is no hotel policy about noise. I've been sleeping very bad waking up from screaming kids in the hallways, doors slamming and even music being turned on by the stage at 2am. I'm so sorry but this hotel should put some more attention to securing it's guests nights rest.

Gosia Szeremeta

The kind of location and room I was hoping for. I was there wish a 3 year old and it was great. The walk to the beach was nice and easy. Very good food options and entertainment although too late for my little one. The only things I would complain about is about the music at the pool area, it was tool Loud ( one speaker was just by the paddling pool), too much of German Schlagers😂 and the room was not well insulated as I could hear every flush of water during the night 🙈

Vertti Erämaa

I really liked the hotel and it was very nice. The icecream was very good and stretchy. The hotel room was great. Only thing that i didn’t like about the hotel was the lobby it was beatifull, but it was too fancy for me. But i know that you would love it.

Andrew Hargreaves

Wonderful hotel with very friendly and helpful staff. Great fscilitirs, on site Shop for any toiletries you may have forgotten, hairdressers, clothes shop, spa, pools. Loving it so far.

Leanne Wright

1.5 hrs transfer from Antalya Airport. Very clean, excellent service, plenty of food options. Little shops in hotel good, jeweller in house was very good. Fantastic spa offering. Opposite bus station to take you to Side and Manavogat. 5 mins walk from the dedicated beach area.

Adrian Aleksandrov

A unique hotel, with a perfect staff, excellent rooms and a great location. There are simply no cons, you feel at home The rooms are cleaned every day, the pool, the beach, the sea are perfect, even the lifeguards are cool. Food is quite good, staff and service 10/10. the water is warm both at the sea and at the pool, and the sea is shallow. I would like to be here for years.

Mimico Mimi

hotel is clean and staff friendly, the food is not very varied, but certainly sufficient. the last 2 days the food was very nice. The male waiters are too clinchy and harass you everywhere which is a minus, they are too familial and won't let you eat or give inappropriate comments. the hotel itself in general is clean, but the pools inadequate, as we all got intestinal infections after swimming in the pool. we are satisfied with this hotel in general but will not choose this again because some of the staff were very incompetent and rude. The pool hygiene is also a minus. As for the food, reception, and room cleaning this was sufficient, but not above expectation. With the necessary adjustments, this hotel can be raised to a higher level, however we would not opt to book this hotel in the near future. Kind regards,

Chidchanok “Kim”

I come to stay here in February 2020 for 1 week. I bought a travel package from a tour company in Germany. I have many impressions about this place. Unlimited three-time buffet. Drinks, tea, coffee, snacks during the day. Lots of food and delicious taste. The staff are polite and friendly. Located in a convenient location to travel to other attractions.

Gods Google

would not recommend. a lot of strange german visitors who look like they eat a lot and think a lot less. the food looks not very tasty and the hygiene is very bad, my brother got a bad stomach just two days eating here. the animation program is annoying and very loud, rooms are ok but not the standard you wanna get for a 5 star hotel. i am never gonna come back here. stay somewhere else, a little bit less touisty, this way you can experience turkey and this wunderful country and people better.

Anna Lumbarska

This was my first time in an all inclusive. It was amazing. The service was perfect, everyone is super kind. Good entertainment and activities. Really clean and well fixed. They have good smoothies by the pool the vitamine bar most. I loved an iced coffee everyday, you have to try them there. Berat was the vitamin bar guy, made a friend for sure! He was nice and funny and made my and my friends vacation by the pool very fun. I 100% advise you to visit this hotel if you want to have a good well fixed vacation

Jānis L

Overall okay hotel, but needs improvement. Really bad reception wifi for money witch nowdays should be free. There are people at anytime of day walking the hotel trying to sell you something. Same to animators. They are cool people but they try to sell you stuff there and here. Food all seven days were the same in kitchen. Room service didn't change our blanket all week. Doors of your room are unsafe for small children they can open them. Elevators are slow and always crammed and no heated pool.

Petr Olša

Our stay at Meridia Beach Hotel was truly excellent and met all our expectations. From the moment we arrived, we were greeted by a very friendly and helpful staff, which was just the beginning of a fantastic experience. We especially want to highlight the behavior of the restaurant staff, who were always smiling, courteous, and willing to fulfill any request. We also really enjoyed the animation team, which tirelessly worked to entertain guests and create a pleasant atmosphere. The hotel was very clean, the rooms were well-maintained, and the hotel environment was very pleasant. The food within the all-inclusive package was always tasty and varied. We also appreciated the wide range of drinks available all day long. If we were to mention any small downsides, we would have appreciated less pressure when being offered massages while borrowing towels. Also, the number of guests in the restaurant during the start of lunch or dinner was sometimes higher, but these were only brief moments and didn’t affect our overall very positive impression. Overall, we rate Meridia Beach Hotel as a fantastic place for an all-inclusive holiday, where guests can enjoy comfort, excellent service, and a rich program. We highly recommend it!

Vicky Nijdam-Nguyen

Oudated hotel who do their best to make sure you won't come back. We arrive late, the room shower was leaking water and making loud noise, bed broken, door to balcony can not be locked, but because it late we wait till morning to complain. Morning long queue, other people who speak turkish just jump in front speaks turkish and got help before us. Wifi expensive, for 7 days we have to pay 13 euro per device. With a family with 3 kids we have at least 5 devices. They try to make money out of everything, like to use a luggage scale 1 euro per time, eventhought not much it is just annoying. Restaurant food always the same everyday, like fighting for food, if come too late nothing left to eat. They have gym but underground no windows no airco, machine old and not working. No icescream half of the holiday because 'the season is over'.Employees only smile to people who tip and grumpy on who don't. Our kids was ask to get out of the indoor swimming pool because they are 'noisy'. Aren't we at the family hotel? We visited october/november, the outdoor pool is ice cold, contrast to advertised 'heated pool'. The only nice thing about the hotel is the location, next to the private beach, and walk distance to local bazaar. Many guests told us this is the worst hotel they ever been to, denitietly not worth 5 stars hotel as they advertised.

Warman Warman

Awful hotel. This is not a 5 star hotel. Food was disgusting & made the whole family unwell. Drinks were cheap ie cola not Coca Cola & the alcoholic drinks didn’t taste as if there was alcohol in them. Snack bar food left out to festa in 26-30 degree heat everyday & flies around the food. If you are unlucky enough to be put in the apartments/bungalows which is not within the main hotel there are many stairs & slopes, the apartments/bengaliws are dated like something from the 1980’s & smell of sewage & mould. Never seen so many cats in a hotel before, even jumping up on the dining tables (gross). The main hotel rooms are better but again no where near 5 star & there is no kettles in the rooms. The hot drinks are lukewarm & the coffee tastes like hot chocolate. There is no free WIFI in this hotel, it costs 15 euros per device for one week. The entertainment is lacking day & night especially for adults. At night there is 30 minutes of dancing to the same songs every night for children, supposedly a disco. The staff are mostly rude, especially those at reception & their understanding of basic English is really poor. Be prepared to spend extra money on eating out if you want decent food that doesn’t make you feel sick or better yet, avoid this hotel like the plague!!!!

Gina Malik

Planmytour downgraded our luxury 5* holiday to Meriden beach hotel after bankruptcy. No where near the same level of service we expected. All self-service, most things you need to pay for even though its all "all inclusive " utter crap place.

Lauris Lejnieks

Great hotel as hotel and its offered experience, I traveled with 2 boys 10 and 7, food was great. Lots of food, great variation, it didnt offer something new a lot, but some little changes where at dinner, also snack bar with burgers, pizza, fries, onienrings etc, outside local woman makes sweet, also with greens local pancakes or lavash, something like that. Locacion is so so, but there is bus that stops at hotel entrance, going to beaches and shopping places, goes each 10-15 min, cost is 1.5 EUR, so all is covered. Beach is bad for swimming, boys liked to go there through hotel tunnel (no road crossings, this was really good) to play with rocks, but to go by bus some 3-4 stations and there is Cleopatra beach. Entertainment great, night shows where good, some for laughing, some for looking entertainment, also kids disco before shows. 2 pools with slides for bigger kids, smaller kids, adults all coverded, also 2 additional pools with music to have some party wibe, other is for kids with warmer temperature. And one of the best is river, that goes arround the area where we went all the time with kids to sunbath and slide in tubes. Hotel is not the freshest one, but entairment and what we could do there closed our eyes on that and we went away really relaxed and with oly good memmories.

Michael Bull

The hotel is really nice, has everything you need, great food, great entertainment, fantastic pools. The only thing that spoils it is the majority of staff are miserable. If you’re used to the Spanish or Italian hotels, then it’s a big shock struggling to get even a smile from people. A couple of staff members were friendly, as were others outside the hotel so it’s strange.

Paul Launder

2 years ago I would have given it a five star but now I wouldn't the reason why 2 years ago the food was always warm freshly cooked every time you go to them when they just open the food is lukewarm that's now whether it's breakfast lunch or tea time the beach is ok I seem to remember 2 years ago you could just walk straight out there like on a normal slope this time it's very rocky and rough easy to lose balance the drink selection is ok bus stop drinking alcohol the reason being I have a pina colada didn't say it's right that night I spent all night throwing up so disappointing I even wanted to try ultra exclusive just to see where it was like how would may be returned there again but there's a few new hotels I think I should try at the end of the day it's a reasonable hotel when 2 years ago it was a good hotel it's just a shame the standards are a little bit less put one of the better overall I have tried in Alanya

Aneris Simkus

Very noisy hotel, loud music is played in the evenings until midnight and drunk tourists are making noise until the morning. The beach is terrible, there is a high possibility of getting hurt when getting into the sea. only indoor pools remain where swimming time is limited until 17.30

hassna bo

Just returned from a week holiday. We loved it, we went with a one year old and had the best time. The food is much choice, my son has allergies and they dealt great with that. Even if you move sunbeds or come later there will always be room. The personal is absolutely lovely! Always cleaning and nice, The beds are rock hard and we didn’t sleep well,

Matthias Vogelbruch

Great Stay with Excellent Food and Animation Team I had a very enjoyable stay at this hotel. While the building and facilities are a bit dated, everything was clean and well-maintained. What really made the difference was the amazing food and the fantastic animation team. The meals were varied, fresh, and delicious every day. The animation team was incredibly friendly, fun, and full of energy – they truly brought the place to life and made the stay unforgettable. Overall, a great experience – especially thanks to the people who work there!

GIZA OZ

Place ok but need renovation. Lots of thins broken from rooms to pools . Food good in main restaurant but snack every day same thing.🥴 Big praise for animation team . Animation manager professional and special tanks for Mini and Falta . Overall we happy and I recommend but in season may be a bit crowded. Good for families with kids

Karolina Konieczko

I recently stayed at Gypsophila with my mum for a one-week all-inclusive vacation — and we left with truly great memories! The hotel itself was lovely: the area was always clean, and the cleaning staff did an excellent job maintaining both the rooms and the entire resort. The food was very good, and our room was tidy and comfortable throughout our stay. But what really made this trip special were the people working there. The waiters in the main restaurant were always kind and attentive, and the barmaids were friendly and welcoming. A big highlight for us was the entertainment team, who did a fantastic job creating a fun and positive atmosphere every day. They were energetic, kind, and professional — always encouraging, but never pushy. A special thanks to Tijani, whose friendly attitude and enthusiasm helped create a great vibe and even encouraged me to join in on some activities I normally wouldn’t try. I ended up having so much fun because of that! I also want to warmly thank Yavuz, who was always kind, funny, and a real pleasure to talk to. He made us feel genuinely welcome and added a personal touch that made our time there even more enjoyable. I’ve been to similar all-inclusive hotels before, but this time the staff truly made all the difference. Thanks to wonderful people like those in the entertainment team, Tijani, and Yavuz, our holiday was not just relaxing, but also joyful and heartwarming. I would absolutely recommend this place — and I’d love to come back!

Joanna Rechul

The hotel made a huge impression on me – from the very first day, I felt amazing there. The rooms were clean and well-maintained, the food was absolutely delicious, and the staff was extremely kind and helpful. But what truly made this trip special was the animation team. Irem, Mimi, Falta, and Tijani – they were the reason every single day was filled with laughter, fun, and positive energy. Thanks to them, I was never bored for a moment. Irem and Mimi created such a warm, joyful atmosphere, always smiling and able to get everyone involved. Falta brought so much humor and creativity to the daily activities, and Tijani was simply irreplaceable – always present, full of energy, and clearly passionate about what he does. Thanks to this amazing team, I felt like I was truly relaxing, having fun, and making memories that will stay with me for a long time. If anyone is looking for a place to not only unwind but also have an unforgettable time – I can absolutely recommend this hotel. I will definitely come back! ❤️❤️ perfect show 🥰🥰🥰

Sonya Azhikeeva

It was a great experience being a guest of such amazing 5*hotel. The Beach, pool, restaurants, Garden and the design. Everything was incredible. Thank you for excellent service and hospitality, we appreciated it.

Helen Henderson

Location beautiful, Things to do on site Incredible. Staff were fantastic, friendly, helpful and wonderful with kids. The kids club was good. Plenty parks. Beach is beautiful. Spa was wonderful. Pools were a bit cold but was early season. Photographer on site wonderful and very well priced. The beds were uncomfortable. Duplex room lay out doesn't make sense. Single beds down stairs (kids meant to sleep) double up stairs not great with little kids wandering around... Food was diabolical!! The worst food we have ever had. Undercooked chicken have me sickness for 2 days of my trip unable to move from the room. With a small child not great at all. Heard around lots of people had ecoli around same time as our stay. Poor choice with food options. Not a lot for kids choice wise. Breakfast is terrible. No toaster on 1 of the days. If it wasn't for the food we would absolutely book again as everything else was wonderful. Except for the beds. But hotel definitely needs to look at the catering side of things.

Eveliis Samberk

We are very clad that we choose this hotel- always want to go back. A lot of things to do, very clean. We forgot something in the hotel and they helped us to get this back. Really big food menu! This is really like a small village. Super nice! For kids really like a paradise.

Darren Milles

Absolutely fantastic experience at Club Turan Prince World! From the moment we arrived, we were impressed by the beautiful decor and the overall atmosphere of the hotel. The cleanliness throughout the resort was impeccable, and every area felt well-maintained and welcoming. The food was a definite highlight – such a wide variety of delicious options, always fresh and beautifully presented. There was something for everyone, and every meal felt like a treat. The hospitality was second to none, with friendly and attentive staff always on hand to help. A special thank you to Hakan from guest relations, who went above and beyond to make sure we were always looked after. His kindness and attention to detail truly made our stay even more memorable. This is a fantastic hotel for the whole family – fun, relaxing, and perfectly run. We’re already looking forward to coming back!

Jorda “J. F.” F.

Our experience at Club Hotel Turan Prince World was absolutely wonderful, made even more memorable thanks to the outstanding assistance from Hakan at Guest Relations. From the moment we arrived, Hakan went above and beyond to ensure our stay was perfect. Always polite, incredibly professional, and consistently following up, he made sure every request was handled promptly and with genuine care. His dedication to guest satisfaction truly stood out—nothing was ever too much trouble. It’s rare to come across someone who takes their role so seriously and delivers with such a warm, personal touch. A big thank you to Hakan for making our stay exceptional!

princess consueala bananahammock

Room is immaculate. Food is lovely. Hakan from guest relations is always there to help when needed. All staff are so friendly. Lots to do in resort and surrounding areas. Highly recommend. Place is lovely as is the staff 😁 Review written before all 4 of us came down with food poisoning 🤢 have seen a few reviews from people who stayed the same week as us and they became sick also. Not good!

Eamon Aziz

We have had an amazing stay at this hotel! The weather has been great and the staff are AMAZING! Zehra from animation team went above and beyond and our two children absolutely adore her! I have coeliac disease and the hotel have made gluten free meals every meal with a message direct to guest relations to order set meals! The grounds are immaculate and the pool areas are clean and well looked after! The water park and slides are great! The small waterpark is heated which was a great help in April! We will definitely return.

Aishwarya Arun

I’ve stayed at many all-inclusive resorts in places like Spain, Malta, and several Asian countries, but none have come close to the experience I had at IC Hotel Green Palace. Everything about this resort was outstanding—thorough, fast, and seamless in every way. Let’s start with the "all-inclusive" concept. When they say all-inclusive, they truly mean everything—from bottled water and the mini-bar to poolside service, beach amenities, outdoor bars, and restaurants. We didn’t spend a single penny inside the resort, nor did we feel the need to step out for anything. The way they take care of their guests is simply amazing. From early morning to midnight, food is always available. They offer a regular breakfast, extended breakfast, snack bars, dinner, and even late-night dining. So whether you’re an early riser or a night owl, there’s never any need to rush—you can enjoy everything at your own pace. The staff deserves a special mention. Incredibly professional and efficient, they ensured there was never a delay in service. Over our five-day stay, I never came across an untidy area—the cleanliness and attention to detail were impeccable. And let’s not forget the facilities: the waterpark, the beautiful beaches, countless pools for all age groups, the spa, Turkish hammam, sauna—everything was included. I’m definitely returning to IC Hotel Green Palace. This has been the best resort experience I’ve ever had. A must-visit destination—highly, highly recommended!

Lucia Hargasova

Absolutely amazing service. I am blown away but the care and services of this place. First of all, meeting point for our family is never easy. We have high expectations, and not all have same budgets so finding something that that ticks many boxes isn’t easy. But this place has it all. First of all huge grounds with amazing beach. Spacious area with many pool, bars, cafe, restaurants. Slides, tennis, ping pong you name it. Buffett isn’t my way of going about life but they have something for everyone and I truly appreciate the fresh fruit and salads. The drinks are incredible, quality choice and very fast service: they simply go out of the way to meet you. I can’t believe how they make money it’s just eating drinking non stop which again is not my preference but whoever loves the all inclusive concept has to be impressed. I also think even though rooms are small and so are bathrooms they are clean and we had rooms on ground floor at the back and it was very quiet. I have eaten more of that delicious Turkish home made breads that I should have. But other than that I am going to leave happy and rested and all of my family members agree. Oh and Haman it’s just such an incredible surprise and the massage is best Massge I have ever had!

Mehdi Daneshvari

We stayed at IC Green Palace with our child and had a very good holiday. The hotel is perfect for families, especially with kids. Our child loved the kids’ club, water park, swimming pool, and the alcohol-free kids’ disco — lots of dancing and fun! The food was tasty and fresh, and there were many options every day. I have just two small suggestions: 1. Please consider adding natural juice to meals, so kids can have healthier drinks. 2. The customer care team should respond faster. We had a problem with our bathroom that was not fully fixed, even though we reported it a few times. Besides that, everything was great. If you're going on a family trip, this hotel is a fantastic choice!

Alona Levkivska

Amazing Experience – Warm People and Great Atmosphere! I had a wonderful stay at this hotel! One of the best parts of my vacation was meeting the amazing friends who work in the animation team many thanks for Ashley and Gülşah – they were full of energy, always smiling, and made every day more fun and memorable. The warm welcome I received from the staff, especially the guest managers, made me feel right at home from the very first day. They were always attentive, kind, and genuinely cared about making sure everyone was having a great time. Thank you to everyone who made my vacation unforgettable. I’ll definitely come back again!

Ania Kalashnikova

We really enjoyed our stay here, the hotel is very green and features many different plants and flowers. I looked at many other different options that were not right by the sea and did not have as many trees and green areas and this hotel really stood out for us. We took the bus to the city ( # 101) to see the tower and the fortress and a taxi back to the hotel. Also, there is a nice dental spa right across the road, perfect for emergencies or a simple dental cleaning.

Alexander

We are very grateful to Basak, how she looked after our daughter. There were a lot of activities and games for children. My daughter is very happy. The hotel is excellent, the conditions are great. We will definitely come back here next year.

Fiza Iqbal

It been pleasure staying at this hotel. I would like to thank all the staff specifically Rabia has been so helpful and supportive towards my baby we enjoyed going to little play day nursery. Will be back soon

Ilgiz Abaidullin

Do not book this hotel through tour operators. Upon arrival in Turkey, they will simply inform you that this hotel is overbooked and offer a “better” alternative within this hotel chain. However, the so-called "better" option only looks good on paper. In reality, it will be a complete nightmare. If you find yourself in this situation, send an official complaint immediately about the overbooked hotel. The level of service, cleanliness, and overall experience provided by this hotel chain is far below expectations. Save yourself the stress and disappointment—do not trust this hotel chain! Response to the hotel’s reply: Dear Hotel Management, please review my comment again carefully. I did not state that I stayed at Labranda Alantur Resort. My intention is to warn others about the overbooking issues at your hotel. If anyone experiences this, I urge them to immediately file a claim and request a refund.

Yalcin Gul

We have visited this hotel at first time berween the 28th. of March and 4 th. of April. and we have been enjoyed it very much. Service, food a the aproach of the personel were very friendly. Especially animation responsable Miss. Rabia helped us to enjoy and have good times.

Josh Hoyal

This is a amazing hotel, with great staff. The food is perfect with different choices for everyone everyday. The pool is clean and the life guard is friendly and a good guy to talk to. Evening entertainment is entertaining and always a laugh. Highlight of the holiday is animation team as they are always around and interesting with the guests and having a laugh with everyone, truly genuine people.

Iuliia Levchenko

+ Overall its a nice hotel for a price we paid. The hotel is clean, food was good. Don't think you will find seafood and steaks every day, but it is some nice fish, meat and grill options all the time. Food is fresh and tasty. Nice food selection in beach snack bar. Really nice terrace by the lobby! - Big dislike for a music during the day by the pool.(hope Management do smth about it) Music is super loud and all day long. I haven't seen any party people guests, but many families with kids, so why to keep the music so loud all day, so guests couldn't hear each other and relax. -Bar is not good( almost everywhere in Turkeys all inclusive)Bartenders need some basic training. Two times asked mojito: 1st I've got with vodka, 2d with no mint... Just get your alcohol from duty free, that's what we will do next vacation ) -Entry in the sea is not suitable for small kids. We have a baby and we swam few times only. Rocks and getting deep very fast.

Collector of Countries

I stayed at Stella Beach last week, and I thoroughly enjoyed my stay with my partner. The food was plentiful and delicious, and the majority of the staff worked hard to ensure guests enjoyed their visit. The internal and external parts of the hotel were cleaned daily and thoroughly. That said, unfortunately, the only negative thing I can say about my experience was with one of the reps, Mike. I found him to be unpleasant, arrogant, and rude. When we spoke for the first time, he introduced himself as 'Magic Mike,' showing off in front of me, my partner, and two young German women. He returned later and disturbed me by stroking my feet while I was on the sun lounger, which was just strange. He also harassed us to buy bingo tickets and nights out in Antalya. Management should speak with him and ensure his behaviour changes. The other reps were super nice.

Abbie Robbins

Had a wonderful week here in May 2024. The staff at reception are so welcoming upon arrival. One of the lovely staff members took us and our luggage to our room and showed us around. Room was on the basic side but was everything you needed for the week. Plenty of storage space. The room was cleaned and re stocked every day by the lovely cleaners. The food was nice can be repetitive but there was always fresh meat being cooked outside that was very nice. Only thing I would suggest is that the food isn’t labelled the best but you could work out what most of it was. The pool was always nice and clean so was the sun beds around it. People were always coming around to clean and keep things tidy. The bar staff at the pool bar were lovely and always smiley. The animation team are brilliant. Bob, Mike, Chico & Maddy. They put so much effort into making sure everyone is having a good time they come round the pool everyday to say hello and ask how you are, we spent a lot of time with them on our holiday they have brilliant sense of humours and really know how to make you laugh. The animation team also put a lot of effort into the evening entertainment. When we were there we had a variety of different dancers, a Micheal Jackson show, bingo, lots of different games etc. We cannot fault the hotel. We had seen a lot of reviews about the hotel being unclean etc but all I can say is it must be the guests that are there at the time because it was beautifully kept whilst we were there. I would definitely recommend

Jasmina Planinc

We have been in the hotel for a few days now and we like it more and more. Those who complain about the food, uncleanliness and staff - should think a little. The staff is available for guests 24 hours a day, in temperatures around 40°C. They take care of cleanliness and everything around as much as they can! And let me remind you that it's not their fault for the mess and dirt around the resort - Its guests fault. It's sad how guests make fun of the food and drinks, how dirty they leave behind, and then complain about the staff! The staff is great, same hotel! I recommend!

Toufik Belkacemi

I come twice every year to Belconti and I love it. The food is 1st class and staff are really friendly. I also love the activities during the day. The beach is fantastic. I would definitely recommend this hotel to anyone who want a break. Thanks again for all the services you are providing. See you again in October.

M H

I just want to give a huge shoutout to Berat and the animation team! From the moment we arrived, he went above and beyond to make sure my family and I were always smiling and having a great time. His energy and kindness made such a difference in our stay. The whole team truly made us feel special. You can tell they all genuinely care about their guests. Thank you, Belconti Resort, this trip has become one of our favourites — and we’re already looking forward to coming back!

Candle Mabhena

Stayed in this hotel for a holiday with family had a decent experience and the food was good enough, large lobby area and nice pools. However, please be aware of the massage/ spa had a very creepy experience with one of the men who gave me a back massage and will not explain what he did but for women’s safety it’s best to avoid and just go to the sauna if you want to enjoy your time!

Karen Otero

Our stay at Belconti Hotel was amazing! The animation team was fantastic and made our experience so much more enjoyable. There were fun activities and live shows for all ages, keeping both adults and kids entertained throughout the day. The overall service and quality of the hotel were excellent. Highly recommended💙💜

jhon freiner obregon ibarvo

Belconti Hotel is located in Belek, Antalya, with a prime beachfront location that makes it a great choice for a relaxing getaway. The hotel offers a wide range of amenities, high-quality service, and modern facilities to ensure a comfortable stay for its guests. The rooms and common areas are clean and well-maintained, and the staff is generally friendly and professional. The hotel's beach and swimming pools are especially praised by guests, providing plenty of space for relaxation and recreation. The restaurants offer diverse menus that cater to various tastes, ensuring a satisfying dining experience. It's a family-friendly hotel, but couples and groups of friends can also enjoy the facilities and activities. In addition to the relaxing environment, the hotel also offers a variety of entertainment options, including animation shows and events, making it a lively place for fun. Overall, Belconti Hotel is a great choice for those looking for a comfortable and enjoyable vacation.❤️❤️❤️🇹🇷🇹🇷

Paolo Zennaro

I stayed at the Royal Garden Select & Suite Hotel for a week. The hotel is very large, the rooms are large, spacious and well furnished. The room and common facilities are cleaned daily. The staff has always been very friendly and helpful, especially the bartenders who work at the pool bar. The two restaurants are also excellent and offer a varied amount of dishes. The hotel beach is clean and can be easily reached on foot. For a relaxing holiday I recommend this hotel.

Laura Bočiarovienė

Very good hotel, good food, good service. Special thanks for MASSAGE therapist DENIZ, you can find him in hotel SPA center WELLNESS. He is very professional and kind :)

Dorota Zagaja

We are staying at the hotel now. In my opinion the hotel is 3/5. Beautiful, clean and renovated place but…. The food is not good. The fries are dry and often hard. Spaghetti and "pizza"is strange. Sweet snacks on a breakfast are dry. Every day is the same on breakfast. Once time was seafood, today was turkish night- the worst dinner. I had on a plate a raw meat. The plus side is a wide choose of fruits. So.. My children want to eat only fruits and bread. But they don't want to eat something more. Water to drink is only from distribute. Everything is really cold. Cola - i think that it is mixed with water. Swimming pool with slides for kids- third day i feel much sand with gravel. None cleans swimming pool? Lifeguards don’t care, because they are often sit with phones and talk with other people.

Antoinette Martin

Lovely stay at hotel Beach was a little bit dusty, not the usual type of sand. Also quite rocky. Food and drinks are nice, a good time had by all. 24 hour restaurant which serves drinks as well was well received. Shops nearby and across the rd. Also a shopping mall close by. 4 stars for location as it's a long drive from Antalya airport but we had a great transfer with a big TV in there!

Sarah Warner

This hotel was excellent and can’t complement the staff and facilities enough. The staff were friendly and always willing to help. I went with my 2 teenagers and my husband and there was lots of different activities to do in the hotel. We had all inclusive and the food standards were very high and lots of different varieties for breakfast, lunch and dinner. We were a 2 minute walk from the beach and about a 30 minute drive from Alanaya main shopping strip. I would definitely recommend going here. great holiday experience.

Santosh Gedam

This property is under construction, so there are construction workers, and we found it inconvenient to move around the limited open space. They gave rooms in the neighboring home converted hotel rooms. So coming to the hotel facility was not smooth. Service quality was poor. I asked for toiletries multiple times, but they could not supply them till the end. They promised a welcome drink when we checked in in the hot and humid afternoon. But even that promise they conveniently forgot to keep. A bed sheet was stained, and I brought it to the notice of the manager. But chose to do nothing. The swimming pool, badminton court, and TT are the pluses. They showed premium room images but gave us deluxe rooms, which was disappointing. They insist on an upfront balance payment at the time of check-in. I found it professionally not a welcoming behavior when we are checking in with family members. During the night, there is no one on the property to listen to guests' urgent needs.

Sven Smts

The best hotel I have stayed in Turkey. Clean, rooms of sufficient size, with a balcony, good food, a large selection of food, very friendly waiters. The hotel has its own beach strip, which is alternately sandy and rocky (depending on the tide). The water on the beach is clean. The beach and also by the pool have their own bar, which also offers meals and drinks. Nearby water sports center by the sea. If you wish, you can enjoy various attractions for a fee. 100% recommend and would definitely visit again.

Mateusz Mółka

I'd be keen to give 4 stars but air conditioning doesn't work and it's really humid in the hotel room which isn't good at all when sleeping. Also there was no entertainment at all during our holidays, the only alternative to have some fun was to go to Manavgat City or Side, the bus there was super cheap though. Otherwise it's a really nice hotel! Lovely beach in a walking distance, restaurant with great food, friendly service. I had a great time there but I'd not come back until they fix the air conditioning... 🤷‍♂️ The best thing about this hotel is food and service

Eriola Ismajlaj

The stay was amazing, the host-welcome, the atmosphere, food, staff, and also the hygiene and safety of the entire hotel. The beach was calming, relaxing and very beautiful! We are planning on spening our holidays always on the HEAVEN BEACH RESORT&SPA! We enjoyed it so much!

Branislav Straka

We appreciate the hotel as well as the stay. Upon arrival, there was a minor problem with the room, but the next day everything was solved and we got rooms with sea view. Rooms are regularly kept and the minibar is refilled every day. The kitchen is excellent and everybody chooses it all day, whether in the hotel restaurant or by the beach bar. I'm sure I'll come back here again.

Behnaz Naderi

We stayed at this hotel for six days for a holiday. It was a luxurious and beautiful hotel with excellent service, and the staff were very friendly, especially the Persian-speaking employees, Ms. Mahsa and Mr. Yashar. The rooms were spacious with a nice view, and the recreational areas and activities were good. However, the food quality could have been much better. For those with pets, there are some really nice spaces designed for them.

Evie Whitehouse

We have just got home from our holiday here and wow! This is the best all inclusive we have ever been to, nothing is too much trouble the staff are the most caring kind people going above and beyond especially with my son. Even though we came in January everything was amazing. The food the entertainment was amazing and there was lots to do despite it being the winter. This hotel is a home away from home and we was extremely sad to leave. However we are looking at booking again for the summer. This will now be our go to holiday. Thank you so much for looking after us we can’t rate you enough!

Hamed Mehdipour

Dear [narvana] Management, 👎like one star hotel👎 I am writing to express my dissatisfaction with my recent stay at your hotel. I had high expectations based on your advertising and reputation, but unfortunately, my experience did not reflect what was promised in any way. Firstly, the cleanliness and hygiene standards were extremely disappointing. When we arrived and entered our room, the bedding, including the pillows and sheets, was far from clean. They were visibly stained and looked unkempt. This was completely unacceptable, especially for a hotel that claims to maintain high cleanliness standards. Moreover, the bathroom facilities were in poor condition. The shower was broken and could not be used properly, which caused significant inconvenience during our stay. Additionally, the spa facilities, including the sauna, jacuzzi, and pool, were either not working or were poorly maintained. This was a major reason for selecting your hotel, and the fact that these amenities were unavailable was very disappointing. The food and desserts were also of very poor quality. They were not fresh, and the overall taste did not meet expectations. Given that meals are an essential part of the stay, this added to my dissatisfaction. Considering these issues, I would not recommend this hotel to anyone. The service and facilities were far from what was advertised, and it was not worth the money paid. I have taken photographs and videos as evidence, which I am prepared to share publicly to ensure that other potential guests are aware of the reality of staying at your hotel. I expect a response to this complaint and would appreciate if you take immediate action to address these issues. It is important for businesses to provide what they promise, and I hope my feedback leads to improvements for future guests.

Alpay

I recently stayed at this hotel and I can honestly say it was one of the most enjoyable vacations I’ve ever had. Everything — from the cleanliness of the rooms to the quality of the food and the friendliness of the staff — was absolutely perfect. The hotel has a wonderful atmosphere where you can both relax and have fun, and it’s clear that every detail has been thoughtfully considered to make guests feel comfortable and welcome. But what truly made this experience unforgettable was the animation team — especially Sare. She is such a bright, energetic, and genuinely kind person. Sare’s positive energy was contagious, and she brought so much joy and life to every activity. Whether she was leading games, organizing events, or simply walking around with a big smile, she made sure everyone felt included and happy. Sare has a natural talent for connecting with people. You can tell she loves what she does, and that passion reflects in the way she interacts with guests. Thanks to her, I felt more involved, more entertained, and genuinely cared for throughout my stay. To anyone considering a stay at this hotel: don’t hesitate! You’ll not only enjoy amazing service and facilities, but you’ll also meet wonderful people like Sare who make your time here truly special. Thank you for everything, Sare! You made this holiday one to remember.

Dr. NIKOS NAOUM

Excellent hotel but the cold metal goes to Yashar in the reception. Excellent at his duties, very kind & helpful. He speaks excellent English. He helps us a lot. Many thanks.

Raitis Nackalns

Best cocktails and bartenders in Lobby Lounge Bar! Thanks to our favourite bartender Yasiń! Good attitude, smile and always make you feel welcoming! 🍹

sohaib memon

Absolutely bad resort. Horrible experience. Rude staff (veilet). Wifi doesn’t work. Ac dont work either. Rooms infested with ants.

Danielle Rasmussen

Nice atmosphere for families looking for a beach vacation. The resort offers many options such as yoga, water polo, beach volleyball, nightly entertainment. They also have kids crafting and activities available. The pools are nice and we found the beach nice as well. The staff were friendly and helpful.

Tom Byrne

My girlfriend and I feel that our experience was a well justified 3, maybe 4 stars. The hotel staff are friendly and most speak a good amount of English. We went in August during the 6 weeks holidays, so there were quite a lot of kids, and it felt very child and family oriented and not many quiet spots to relax without children. The animation team was excellent! I feel bad for not remembering their names, but they did a great job being energetic and happy whilst trying to entertain everyone all day all week, for the 2 weeks that we were there.

Sandra Staikunaite

Hotel is very good, the service staff is excelint, the bartender Servet left a big impression, he was so kind and helpfull, he gave us a lot of information about all programs in this hotel and mixed the best contails ever.

Becky England

Whilst the hotel isn’t a 5 star it really isn’t as awful as reviews make out. The rooms are cleaned daily and any issues are resolved almost straight away. Most staff are helpful, however the language barrier does make it hard to communicate at times. The food was repetitive but the freshly grilled section was nice and we never went hungry. However, the buffet section in general was very busy and they couldn’t always keep up with tidying tables. For a week’s stay you get one visit to the restaurant on site and I would definitely recommend the barbecue. Lunch at the beach bar, pool bar and kingdom bar was all the same but would recommend the pizza as these are cooked fresh. Drinks were fine- 6 cocktails, local spirits and wine (if you tip you got nicer drinks in a glass.) The pools were lovely and we never had issues getting a sun lounger, in fact beds were still available at midday. The area around the pool was cleaned constantly and there was many activities throughout the day- although these were quite loud. The mini disco was fun for the children and although the evening entertainment wasn’t for us it was nice that they put it on. Overall, this hotel was fine for our stay! If you have booked please don’t be put off by all the awful reviews and make your mind up for yourself.

martti kink

Small place great service Rooms decent. Sea very close Drinks are very ok food is deacent also. But the soups were the greatest ever. All together strong 4.0

John Lappin

Worst hotel ever had the pleasure of staying at. Staff are rude. Food is not good and is mostly cold even though your in first. Beer and cocktails served in paper cups. Hotel massively under staffed . Mini bar in bedroom does not get restocked. No reps here at all and reception is a joke. This is not a 5 star hotel as advertised more like a 2.5/3 at best. Total waste of money. Would never come back here even for free.

Ina Mladenska

1. Cleanliness: The room was cleaned only for the first three days. After that, I had to request cleaning services specifically to have the floor mopped. The balcony was not cleaned at all. 2. Food: The variety of food was limited, with an excessive amount of dips like tzatziki and pickled vegetables, which seemed unsuitable for adults and children, especially in the 32-degree heat with high humidity. The fruit selection was poor, with only watermelon, melon, and apples available, and occasionally oranges and pears. There were no bananas or other vegetables. Snacks between meals were mostly fries, hamburgers, and onion rings, though there was one traditional dish that was very tasty. Additionally, there were no labels on the cheeses, olives, sauces, or salads, except for the meat dishes. 3. Service: My children fell ill during our stay, and there was no doctor available after 6:00 PM. Due to insurance constraints, we had to seek medical attention off-site to get the necessary prescriptions. The following day, a nurse visited to introduce herself but didn’t actually enter the room to check on the children. Additionally, her English was very limited, which was quite disappointing for a large hotel. 4. Pools: The pools and the surrounding area were very clean and well-maintained. However, the food and snacks available were mostly fried items, with only one traditional dish that was suitable for children.

Laurentiu Gabriel Urda

Hotel is max 3 stars. Rooms 3 star decent and bathrooms are old. Towels all stained … Spirits and alcoholic beverages all local and of the lowest quality possible. Food is simply horrible. Mainly Turkish dishes and some french fries. Can’t really eat anything from the buffet. Everything is of the lowest quality and at room temperature. Nothing is at the required temperature. We have been here for 1 day and already want to leave. THIS IS NOT 5 STARS Avoid like plague….

Samuli Lehmus

All around amazing experience. From the moment you come to the driveway and see the Rolls Royce's on the parking lot, and the very attentive staff that welcomes you in to the hotel. We arrived early and were able to leave our luggage effortlessly to the reception and spend our day by the pool. We checked-in at around 2PM with Murat (who was a complete gentleman) and he was able to get us an upgrade to a sea view room. The rooms and the whole hotel was just renovated a month ago, so everything was brand new and shiny. The view was spectacular - you had the whole pool area, ocean and mountains before your eyes. There's 4 different pools and the pool bar has quite nice selection of tasty food and drinks. The hotel also has one of the best gyms I've ever seen in a hotel, Turkish and Finnish saunas and couple of restaurants which were pretty good too. The breakfast buffet.. where do I even start, wide range of everything and very tasty. Very attentive staff that makes sure you have enough coffee, tea, juice, whatever you need. Would 100% recommend! Big shoutout to the big chief Murat at the reception!

Dominic Baptist

My wife and I stayed at this hotel recently for 2 nights and had a fantastic experience. The hotel lobby was huge and spacious, immediately giving a sense of comfort and luxury upon arrival. The breakfast and dinner buffets offered a wide variety of choices, and dining outdoors was truly special - the magnificent view of the Mediterranean Sea with the mountains in the backgroud made every meal memorable. Our room was bright, clean, and very spacious, with a large balcony where I could sit back, relax, and enjoy the splendid weather. The staff were extremely professional and friendly, always making us feel welcome throughtout the day. In fact, the speed at which in-room dining was delivered amazed us! Another highlight was the gym - it was huge, spotless, and very well-equipped with a wide range of machines and equipment, perfect for a good workout. We genuinely wished we could have stayed longer. This hotel exceeded our expectations and we would gladly return for another stay. Highly recommended!

Leyla Kemal

We stayed for 3 nights and I have to say this hotel exceeded expectations. The staff are highly professional and kind. The location is spot on. The hotel itself isn’t overwhelmingly large. The rooms are a great size and it’s clear they’ve undergone renovations to a high standard. The beds are comfy and the sheets and pillows are luxurious. We booked a sea view room with views of the pool. The breakfasts were legendary I’d say- so fresh and tasty. I thought I’d treat myself to a massage and it did not disappoint. I really felt pampered and more relaxed. The hotel hosts live music every night in the jazz bar, poolside. I would say this is great if that’s your thing but the only downside for me was the music was very loud and I couldn’t keep my balcony door open as I slept because of it. The band did finish up at midnight but I would recommend the hotel find an alternative location for live music so as to not disturb all guests. It really didn’t put me off however and I would thoroughly come back without hesitation! Great hotel, great service. Thank you so much! 🫶🏼

Naz Nozohour

Akra Hotel was an unforgettable stay. The views of the Mediterranean Sea were absolutely breathtaking, and the hotel itself was super luxurious. We especially loved the pools, the private beach, and the gym - it had one of the best equipment selections we came across in Turkey. It’s just outside the city center, but only a quick 10-15 minute taxi ride to the Old Town and main shopping centres. Totally worth it for the peaceful atmosphere and unbeatable views.

Qudsia Noor

we absolutely loved our stay here. The staff is so polite and accommodating. They let us to do a late check out too. The rooms are cleaned and water and tea is restocked daily. The food in the hotel is decent and most of it more affordable than food outside the hotel. The private beach and pools are super clean with attentive staff and fresh towels, there really feels no need to go out of the hotel. The location is good too, close to lots of eateries and a short cab ride away from Konyalti. All in all, a perfect hotel and I hope to visit again someday.

Liene Rubīna

Disappointing Experience – Definitely Not a 5-Star Hotel This hotel is, at best, a 2-star establishment, nowhere near the advertised 5-star rating. Our experience started off poorly and only got worse from there. On the first day, we arrived to find no towels and no water in the room. The mini-fridge was stocked with water only once during our entire stay. At the bar, only small 0.2L cups of water were available—no proper water bottles, which was incredibly inconvenient. Room cleanliness was a major issue. They only vacuumed but did no deep cleaning. The shower was filthy, with mold on the walls that clearly hadn’t been cleaned in ages. Our friends faced an even worse situation—dirty pillows with bodily stains on them, towels that hadn’t been replaced, and even worms in the shower. They had to repeatedly ask at reception for basics like towels, toilet paper, and shower gel as the housekeepers didn’t provide them. The entire hotel felt unclean. The carpet near the bar smelled like vomit, and the odor lingered the entire week without anyone addressing it. The food was mediocre at best, with a limited selection, and the majority of dishes were served cold. If something in the hotel breaks, don’t expect it to be fixed. They simply ignore it. On a positive note, the shows were decent. However, that’s about where the positives end. The hotel was overwhelmingly full of Russian tourists, and most of the staff barely spoke English and were generally unfriendly. In the hallways, guests were expected to step aside for staff, which felt incredibly rude. The only friendly and helpful staff were the Turkish employees and the man at the hookah station. The Russian staff, in contrast, were lazy and impolite. The beach was a disaster. It was far from "private," with broken sunbeds and trash everywhere. It felt more like a dump than a place to relax. On the plus side, the harmony massage at the spa was excellent. Unfortunately, that was one of the few highlights of the stay. The à la carte restaurants charged extra, unlike other hotels, which felt like a rip-off. Lastly, the rooms had terrible sound insulation—you could hear everything from the neighboring rooms. Overall, this was a highly disappointing stay. I wouldn’t recommend this hotel to anyone seeking a true 5-star experience.

Hunii András

I was scared when I read the reviews, but when I got there the welcome was very nice. The staff was nice and very helpful. The food is delicious. The drinks at the bar are very delicious, prepared with great love especially by Mehmet, Chief and Yunus. I had a great vacation, I came back here anytime!

Lopali .Andrew

Food is inedible, beverages are dreadful, the room reeks so much of mold i think it's a health hazard and the same room has swarms of mosquitos like it's a swamp. Beach is a bit above bad though. And the nearby mosque's whining is deafening. Best visit your hometown than spend your hard-earned money here

KURDmix

WARNING!!! You should avoid this hotel. full of ill-mannered Russians, chaos in the dining room, the pool, the beach, the bar, etc. They have never learned suck queue system. The spirit is their drinking water. Abuse of women is a very common sight. Getting beaten is inevitable. The hotel lays flat for the Russians regardless, when you complain. This hotel is not even worth 1*. Avoid!

Muhammed Kocer

Disappointing Experience - Choose Wisely When Staying in Antalya During my recent stay at the Throne Hotel in Antalya, I had a highly unsatisfactory experience. Unfortunately, this hotel left me with unpleasant memories. The food quality was extremely poor, and it even led to a severe case of food poisoning, causing me to vomit due to badly prepared and unpleasant meat dishes. The kitchen staff appeared incompetent, and the owner's attempts to downplay the issues were far from satisfactory. Moreover, the Wi-Fi in the rooms was non-functional and only available in limited areas. The beachside experience was equally dreadful, with burnt and undercooked döner and appalling service. It's hard to believe that this hotel claims to be a five-star establishment when it falls far short of even basic standards, resembling more of a youth hostel. Adding to my disappointment, the rooms were inadequately cleaned, and the internet speed was frustratingly slow. The overall atmosphere was unwelcoming, and the staff's lack of courtesy only added to my dissatisfaction. The hotel's temperature was uncomfortably warm, and the rooms were too cramped for a family of four. In retrospect, I wish I had opted for a more expensive hotel with better amenities and friendlier staff. The food quality raised significant health concerns, with everything being undercooked and poorly prepared. I strongly urge health authorities to investigate this matter, as the hotel's unhygienic conditions are unacceptable and could pose risks to guests' well-being. Additionally, the beach area was far from ideal, scattered with pebbles, and the food options there were also disappointing. Considering all these shortcomings, I highly recommend against choosing the Throne Hotel and instead suggest exploring other options that may cost slightly more but offer a much better experience. This budget-friendly hotel may not be worth the money. The hotel's overall design was also disappointing and did not reflect the high standards I expected. As a Turkish person, I felt embarrassed by the condition of this hotel. I strongly advise considering other hotels in Antalya, as there are plenty of better choices available that offer satisfactory service despite slightly higher costs. In conclusion, my stay at the Throne Hotel in Antalya was anything but pleasant. I implore everyone to avoid this place and opt for more reputable alternatives. For a delightful stay, I recommend considering Seher Sun in Side Antalya or Dreamworld Hill in Manavgat. Both hotels offer well-equipped rooms with air conditioning and a much more enjoyable atmosphere. Take my advice and spare yourself the disappointment and frustration that may accompany a stay at the Throne Hotel.

Adam Polipinoy

Old hotel but excellent food, drinks, good service & location. Hotel is generally attracting older guests from Germany, Russia, UK. Good price to quality ratio on condition you don't pay more than 80 EUR/night (All Inclusive). A solid 3* but not 4* - basic rooms with old TVs but good beds, bathrooms & efficient A/C - water only in minibars - only 1 small working lift for 181 rooms - medium quality evening shows - limited music by the pool - very limited sports activities - basic, no frills swimming pool - indoor pool & night club closed (mid October) - nice garden but looking like Northern Europe (pine trees instead of palms) Rather ugly Beach Bar (1* out of 5*), open till 16:30 only ! - only beer & soft drinks available, no cocktails or ice cream - poor food choice & quality compared to the hotel itself - no water sports included in room rate - dirty toilets - no Bali beds

Abel Lucaciu

Me and my schoolmates were surprised when we saw the hotel at our arrival. The staff was very friendly and helpfull, i also managed to befriend some of them. The food was very tasty and it was always fresh. The rooms we stayed in were in excellent condition and they were clean and tidy. I also enjoyed the pool and the outside bar. The pool was big and clean. And the green spaces in the proximity of the pool were full of life. I wish i could have stayed longer, but all great things come to an end.

Yuliia Rahimova

Excellent hotel that firmly meets the stated 4 stars. Delicious food, friendly staff, regular cleaning. No one asks for tips as you often see. Even in the heat of +37 it was nice to find a shady spot in the garden by the pool. The holiday there left the best impressions.

Josef Stiskala

We had a fantastic stay at this hotel. The rooms were spotless, with comfortable beds and much-needed air conditioning. The food was excellent, especially the variety of desserts, and the breakfast offered plenty of choices. The variety of fruits and vegetables was amazing! The amenities, such as the pool and beach, were wonderful – my family enjoyed both thoroughly. The hotel's location was convenient, with shops nearby and easy access to public transportation, making it perfect for exploring the area. What truly made our experience memorable, however, were the staff, particularly at the pool bar, as we spent most of our time there. The service was outstanding, and I formed a friendship with Ahmet Emin, one of the bartenders who later worked as a waiter. We chatted here and there about his culture, and he always made sure we had everything we needed, making us feel at home together with the rest of the staff. It was this personal connection and exceptional hospitality that made our stay unforgettable, and it’s the main reason we've already decided to return next summer. I hope we’ll meet Ahmet again when we do!

Eimear Humphreys

I did quite a bit of research before booking this hotel and as such it was a perfect fit. Price performance ratio for this holiday was amazing! The standard of the hotel for price paid CANNOT be argued. The staff were professional, friendly and helpful always. The room was kept spotless, was a good size with a nice shower (good strength and hot water!). There are a lot of Germans so staff are a bit more familiar with this language but they try their best with English (& it's certainly better than my Turkish!). I felt genuinely well looked after and the staff really do work very hard. The pool is lovely, nice sunbeds, lots of umbrellas like everywhere gets busy but usually you can find a spot. We preferred pool to beach but nice to have options and easy walk or there is a shuttle. Entertainment every night some better then others but great to have a distraction. Onto food - other hotels I've been at have had larger dining areas however I felt the food offering was much the same. The quality of grilled chicken/fish here was good, salads & cheese lovely and fresh. Fresh pizza/pita daily baked for you. There are lots of options even if a bit fussy not going to go hungry and suspect if don't like this buffet wouldn't like many of the all inclusive on offer. The desserts weren't often to my taste but I've found the same anywhere AI. There is ice-cream which is lovely. There are pancakes made either sweet or savoury all afternoon by the pool but there is no other snacks as such between meals. Location wise a few restaurants and shops outside and a cheap 15 minute bus to side/manavgat stops just outside! So as before for price this place is fab! The staff are wonderful and the rooms comfy. Thank you for a brilliant holiday will certainly consider coming back!

Rhian Holohan

Spent 10 days here with my partner. Such a lovely hotel. Room was so nice and cleaned every morning. Staff were incredibly friendly and wanting to help. Food can be repetitive but always available (all inclusive). Huge pool and loads of sun loungers. So many cats around but they are clearly cared for. Definitely would recommend.

Jay's channel

Great experience overall, nice hotel with plenty of things for the kids. Just be careful of the people selling excursions in the lobby they don't work for the hotel and will lie to sell you the tours. We were told a tour was 15min away specifically asked for things close as we have 2 young kids but it was over an hour on the bus. You'd think the hotel would regulate these guys or even have their own reps organising these trips for guests.

Shafayath Khan

Very nice and clean area. Buffets have a very good selection of food. You have a bus which goes every 10 minutes to a local beach owned by hotel free of charge. Special mention for Kareryna, from guest relations for going above and beyond to ensure our stay in the hotel was comfortable and full of good memories.

n e

Do you see the pictures of the buffet? It is great amount of food, right tourist? So Just let you know that the hotel throw all the extra food every day (breakfast, lunch, diner) This is ridiculous, a SHAME and UNMORAL. Even not letting his own employees to take the extra food at home neither eat it at the hotel. Asking to the hotel about this (maybe thinking that we are stupid) they tried to clean their image answering that they are bringing the food to a cat shelter and the street cats. Of course lying, otherwise they become tigers... Honestly, who decided this is a PoS, and also who is not going to change it.

Alkesh Davda

The room we stayed in was ok, nothing exciting. We had a small balcony, with limited sea view and limited sun. The room was cleaned daily. No mugs in the room, so you had to use the cardboard keeps that were left. WiFi, was hit and miss. The private beach, is not at the resort, so you have to walk/get the bus. Staff, some were friendly others I found to be rude. I understand they have a difficult job, but when they completely ignore you that is poor service. It's a nice idea to have a kids buffet at dinner, however the food selection was a let down. Only four dishes to select from, it was very limited. You can not even take any food from the main buffet, to supplement the poor selection of food. This can be improved.

Sam Van Den Berg

Let's start with the positives, the location is great. The resort is extremely large and full of pretty nature. Most of the staff is friendly (quick note, some do not speak English) There's decent choice in food during breakfast and diner aslong as your not a picky eater. Drinks are made quickly Now the negatives... Let's start with the scam, the shop next to the lobby sold us a can of chips for €8 which is ABSURD. (Searched up the brand... it costs 1.50 a can, not even looking at bulk buying) The food is not fitting for a 5 star hotel, more like a 3/3.5 star one. (Do have to note, I am a semi picky eater and this is different per person) Rooms are dated & there is visible mold in the shower. Good value for money? Yeah, but not a place I'd return to after one time. (Edit, they checked the room where my name was registered to for mold and made pictures. Good to see they take this serious however, the mold was in another room that I am not registered on)

I Singh

Me and family stayed for a week in Asteria family resort belek It's really beautiful family resort with beautiful view and nature . The staff is very friendly If you staying main building of hotel view of beach and swimming is the best view u can have View 5/5 rating Room are decent size !! 4/5 But do need a refurbishment and a bit modernization like usb sockets lighting etc And bathrooms do need a good refurbishment Our ac was not working complain every day they did promised to help or change room but did not done it 3/5 Food is okish I will give it a 3/5 The crew does not speak English from 30 workers maybe 5 do speak English but they do try to help with Google translate. Overall the staff is really good and friendly 5/5 WiFi They resort does offer free WiFi but it's not always available and sometimes it discount automatically Belek city is just few mins The taxi is outside the resort charge U 7 euro And if want U can take bus it's will cost only 1 euro 2 mins drive Overall will I give this resort A 3.5 / 5 Few small things to improve But I would not mind to staying her again

Eva Pieckova

Location is great by the sandy beach, good food but can get crowdy and air con in main restaurant stink from dump Often long queues if u want something from grill or outside cooks Aquapark only open 2hr in the morning and then 2 in the afternoon but still lots of kids climbing and sliding down creating danger for other pool users- lifeguards often couldnt care less to watch pools. Rooms in main building were ok, enough storage space, big balcony with hanging lines, but bathrooms needs updating. Also floors can be moped more frequently and bedding was changed only once per whole week stay. Would I ever return? No thanks

Ilgiz Abaidullin

I do not recommend choosing this so-called "5-star" hotel. If your tour operator changes your booking due to overbooking to this hotel, claim your tour immediately! The staff at this hotel are extremely rude. The room we were given was dusty, and the bathroom had dangerous mold. I reported the issue to the administrator right away, but their response was to clean the room and offer a room change in 5-6 days—basically at the end of our stay. They finally removed the mold from the bathroom after three days, during which I had to repeatedly visit the administrator to demand action. However, the dust in the room remained throughout our stay. Other services were just as poor. The fridge was stocked only on the first day, and no water or drinks were replenished afterward. The hotel advertises 11 swimming pools, with one designated as adults-only. However, this is misleading as children were allowed in the adults-only pool. Despite multiple official complaints, the administration failed to enforce the rules or rectify the issue. Additionally, I strongly advise against buying anything from the hotel shop, especially cigarettes. Prices are significantly higher than in the EU. It’s much better to shop outside the hotel for fairer prices. I am extremely dissatisfied with my stay at this hotel. My previous experiences with smaller hotels in Turkey were far superior.

Fhm Yzdn

I really enjoy the nature view, The variety of food, desserts, drinks are wonderful The staff are behave very professional We met Manager Ali in the hotel ,he spoke English very well and we could contact with him better and get useful advice , also his hospitality is very appreciated.

Mariusz P

I do not recommend, I warn against this hotel. We were there for 12 days, we all got sick, had diarrhea, vomiting and fever. It is very dirty and unhygienic. My 5-year-old son was hospitalized in Turkey because he couldn't recover. Because of this dirt bacteria in the hotel, my wife and the rest of the family do not want to go to Turkey anymore. This hotel is a disaster, I do not recommend it.

life k.

The children's pool is cold. They put a wall instead of an iron fence between it and the big pool, preventing the hot water in the big pool from reaching. The hotel does not have a closed lobby, it is openly in the garden. The rooms are old, consisting of two rooms inside each other, but the air conditioning does not reach the coolness of the children's rooms. Morning, noon and dinner are not bad, but There are queues everywhere. It's very crowded. They only serve ice cream at meal times. There is a problem with sunbeds. You have to go early in the morning and put a towel on the sunbed. Otherwise, you won't be able to find it. The animation team is a complete disaster. You'll ruin your night. Staff In general, they try to help as much as they can. The ladies at the reception are friendly and helpful. 

Malic Cristina

Telling from the start, we are absolutely not a fussy persons, buuut: Have been many times in Turkey, but this hotel is the worst I ever been! The sea and beach are absolutely lovely, but the hotel insane is so bad! Staff are awful so rude and ignoring and working so so slow, huge queues for beverages or some food They even didn't clean the tables after people eating So once we bad no space where to eat, empty tables were a lot, but all dirty and nobody came to clean I really advice the managers to take these into account as it really will make so many people not to come anymore there! Food is the worst I ever had at a all inclusive hotel!! Tasteless and almost the same food everyday, very few selections with mean, and if there's one, huge queues and even not tasty. The staff for the evening beverages are also so rude! Actually all the staff are rude (only on reception are polite) The buildings are also old. Rooms were cleaned every day and the beach is amazing, that's the only good things to mention. It wasn't a cheap holiday, but wasn't worth a penny.

Omer Celik

We had a family holiday and had a great time in Armas Green Fugla. We booked 2 rooms. The staff was very helpful from the beginning. Ms Tuvana helped us with our booking and our requests for our stay. When I mentioned about my birthday, she arranged a welcome gift for our rooms and on my birthday, they again arranged a birthday cake and celebrations. It was a great gesture. The hotel consists of 3 storey small cute buildings. There are 2 pools with one of them having water slides. Kids love the pool and sea! They spent half of the day with pool slides. The sea is also fully sandy and shallow, best for kids! No pebbles or big rocks. Easy to swim and enjoy with kids. The restaurant is in the main building with a great selection of all inclusive food everyday. There is another bar near the sea and water slide pool where you can also get fast food and fruits all day. There are also several bars where you can get drinks. About the rooms, they are aged a bit but didn't bother us as the bed was good, air conditioning and shower worked well. Every room consists of 2 parts with a double bed in one part and a single bed and a couch (that can be converted to a bed) in another part. Animations are also great, there are different activities all day including kids center and activities there. Kids had a chance to do a t-shirt painting and during kids disco in the evening, they were awarded with a medal and diploma. Again, kids love it! There were different show every night. For my birthday night, there was a bubble party 🫧🥳 Overall, it is a great destination for a family friendly holiday. Definitely worth the money!

Ahmed Alghasra

I recently stayed at the Armas Green Fugla in Alanya and had a generally pleasant experience. The hotel boasts a great location with direct beach access, which was a major plus. The food was top-notch, offering a variety of delicious options that were truly enjoyable. The facilities were adequate, though nothing extraordinary. The room was fine, albeit a bit small, but it was comfortable enough for the stay. One downside was the drinks bar, which was constantly busy, resulting in long queues and limited drink selections. Overall, I would recommend Armas Green Fugla if you can secure a good price deal. Its prime location and excellent food make it a worthwhile option despite a few minor inconveniences.

Rafał Janusz (1)

The hotel is nice, although it looks old. The service is nice. Clean. Everything on time. Central air conditioning - off. Large water slides - off. I think there are nicer places at this price.

Kamil Gregorczyk

Worst hotel I have ever stayed at, avoid at any cost. This is not even a 3 star hotel. Food served is not fresh, rather reheated lunch for evening meal. Drinks served are made out of powder solution, same with coffee. Kids swimming attractions open late, with a break for lunch, where adults have been washing their feet after coming back from the beach. No one supervisors that. The ice cream are only served in specific hours, where queues are horrendous. Same with the pool bar. Finding seating during meals is almost impossible. Tables are never dressed on time, and food is served cold.

Sohail azeemi

I recently had the pleasure of staying at Calido Maris Hotel in Side, Turkey, and it was a delightful experience. The hotel's location is excellent, offering beautiful views and easy access to local attractions. The rooms were spacious, clean, and well-maintained, providing a comfortable environment for relaxation. The staff at Calido Maris were exceptional—always friendly, attentive, and ready to assist with any request. The dining options were varied and of high quality, with a great selection of dishes catering to different tastes. The hotel's amenities, including the pool and spa, were top-notch and added to the overall enjoyment of the stay. Overall, my time at Calido Maris Hotel was fantastic, and I would highly recommend it to anyone looking for a relaxing and enjoyable stay in Side.

Sasha Sheehan

Checked out today, this place is great. Although it's quite far from the airport and city centre, everything you need is within the hotel! If you want anything else, a cab will be outside in a few minutes. The entertainment team are great, Mady and Fabio are the best people ever and we were sad to leave them! They made it possible for guests who don't speak the same language to have such fun together. The food is definitely not catered towards English people but why would it be? If you're in Turkey you should expect to eat turkish food. Which was also great! Our room was cleaned daily and you see people cleaning to hotel, poolside and toilets ALL DAY. We even saw a sign fall down and it was being fixed within 5 minutes! The beach is quite rocky as you enter the water but nice and sandy by the loungers. Oh and don't be fooled into going to Land of the legends at night... its just a shopping centre. In the day may be more fun. All in all, we'd definitely go back, and plan to bring our whole family next time :)

E A

The hotel rating is negative and certifies that the hotel offers poor value for money. It doesn't deserve 5 stars because the staff barely speaks English and the cleanliness of the facilities such as the pool, toilets and beach are very poor. In addition, the service staff is described as unmotivated and poorly trained. there is no variety of drinks, none of the workers offers you drinks or food. it is a very family place, and there is not much space to enter the pool because they are all small. The food is not very high quality. The beach is far away with the sunbeds, and you burn until you get there. There is no variety of ice creams and they are only available for 2-3 hours. There is no different and good music and animations.

00vavav00

The taste of the hot food at the late-night buffet was actually quite good, but unfortunately, it was barely warm. My room was ok cleaned, but my bathroom was not, hairs in the Toilet, water and shampoo traces everywhere are enough evidence that there was not much time spend in cleaning! However, the service at the reception was poor. The staff member was chatting with some other guests while we had to wait. A simple “I’ll be with you shortly” would have been enough, but instead, he continued his small talk and left us waiting for several minutes. Not a big deal once, but it happened three times in a row, which made us feel unwelcome. The overall atmosphere of the hotel felt a bit uncomfortable, especially in the dining area. High ceilings and a lack of soundproofing made it very noisy—not really a place to enjoy what was otherwise good food. The fridge in my room wasn’t working, though the mattress was actually quite comfortable. The tea was over-brewed—something I’ve never experienced in Turkey, where tea is usually a highlight. There was also no sparkling water available in the dining area, which I’ve never seen in any other hotel here. Lastly, the room doors were poorly insulated, so noise from the hallway was noticeable. Conclusion: No major issues, but lots of small things that added up.

Ben Horner

The place to be for a pleasant holiday – you will always feel like a VIP. The rooms are spacious, very clean, and the beds are comfortable. Food services are outstanding: you have breakfast, late breakfast, lunch, dinner, a night buffet, and also the option to choose between a Turkish, Italian, or seafood à la carte restaurant. There are many free activities such as sauna, steam bath, indoor pool, table tennis, aerobics and gymnastics, fitness center, beach volleyball, darts, water polo, aqua gym, and tennis. For kids, there is also a mini club. Evening entertainment and live shows are well-organized and fun – there’s something for every taste. The spa center offers many services to help you relax and unwind – try a Hammam and massage, and you will feel reborn. The beautifully maintained gardens and pool areas create a truly relaxing atmosphere. The staff is incredibly friendly, helpful, and professional. From check-in to check-out, you feel well taken care of. Hygiene standards are high throughout the hotel, which made us feel safe and comfortable at all times. The hotel is perfectly located – close to the beach with beautiful views and easy access to nearby attractions and shopping areas. Highly recommended for families, couples, or solo travelers looking for both relaxation and fun.

Lakshan W

2 star hotel. This is a very cheap resort, and it shows — starting from the poorly trained staff to the low-quality food and lackluster entertainment. Staff have little to no training in hospitality; when I asked for an espresso from a proper machine, the girl told me it was broken. Later, I found out she simply didn’t know how to use it. The food is extremely low quality. The meats are practically the same every day, and the dishes are poorly prepared. Desserts all taste identical with no variety. Lunch at the pool bar is somewhat acceptable but repetitive and uninspired day after day. Entertainment is almost non-existent. If you're bringing children, don't expect much — there's no proper kids club, the kids' disco is disorganized, and for adults, it’s usually just a game of bingo in the evening. The animation team barely interacts with guests; unlike most Turkish resorts where the animation teams are lively and engaging, here they seem to just rush around pretending to be busy, with no real energy. If you're on a tight budget, you might consider staying here, but lower your expectations significantly. There are far better hotels to choose from. Don’t be fooled by outdated photos like I was.

Can Ozdemir

It has a private beach with the shuttle service. it’s ultra everything included concept, we asked lactose free milk in their bars. Although they don’t have it , it took one hour to get lactose free milk in their all bars for us It is customer oriented otel we like it ver much. Rooms are clean, comfy. Price performance is excellent. We were group of people and decided come back to the hotel every May.

Alicia Goggins

Lovely hotel, the staff around the pool area Vedat & Murat are very friendly and funny too. Always a laugh around the pool. It’s very clean l, hotel has lots of things to do init games room, slides at a different area for the kids! Food is definitely better than the last hotel I stayed at lots of choice for the fussy eaters. Great stay would defiantly come back here again gorgeous hotel & the rooms are very nice. Very satisfied

Assem Sarimova

I had a wonderful stay at this hotel! The staff were incredibly friendly and helpful, the room was clean and comfortable, and the location was perfect—close to everything I needed. The facilities were well-maintained, and I especially enjoyed the breakfast and the peaceful atmosphere. I would definitely recommend this place and would love to come back again!

Storm Parlour

Had a really good time here at Crystal! Rooms are lovely, staff are great and the food is good- love the 24hr all inclusive! Would recommend this hotel for adults and children. A la carte restaurant is lovely too.

Gabrielle Oliver

i had such a wonderful time staying at this hotel. the staff, cleanliness and location is all absolutely brilliant. the animation team are so so wonderful, i loved every second that they were around. the games and activities that they do with the guests are so fun and they are overall very friendly. the service is quite fantastic! however, there was one girl, the bar chef called Gülçin (i believe) wasn’t the friendliest, i think that her customer service and attitude needs some work as she lacked sincerity. overall, such a lovely place to stay and will definitely be back in the future!

Agnieszka Gnatkowska

The hotel is located at the edge of the city, so it's far from everything. However, if you're planning to stay at the hotel and travel by taxi, it's fine. The area is nice and quiet, lots of playgrounds for kids and the nice bus to the beach, but U can walk as well as it is close Unfortunately, the rooms were not very clean—there was hair everywhere. Communication was also a major issue: no one from the staff could speak basic English, not even the people at the customer relations desk. The kids' club only had Russian-speaking staff, which was odd, but my older son still enjoyed it. However, I wouldn’t recommend leaving younger children there, as the staff didn’t pay attention to them. There are several restaurants at the hotel, but it was impossible to make a reservation—they were always said to be fully booked. Yet, when we walked past them, most tables were actually empty. The room phone didn’t work, but the reception insisted on using it to make reservations. I was disappointed about cleanliness and communication language, and I’m not a fussy person.

bRk E

Pros: Ambience for every mood, variety of drinks and meals, good personnel, reasonable prices, Cons: Dirt of the dishes, noise of the loby We love Crystal Hotels. This hotel was marvelous about many things. We stayed in October. Also the OctoberFest was gorgeous. Beach is very well and big. There are grand shades.There are some trees on the beach. Open air disco at the beach is very nice. Beer garden is very nice. It is by the river under the ocaliptus trees. Great ambience. Personnel is super. There is a silent pool for adults. The loby design is too bad. There are no sound islations. All the noise gets bigger and bigger. Children yells, laughs, walks, music all of them destroy your head. And the worst part is the cleanness of the dishes. It was very hard to find a clean plate or glass. There is a real big problem about their dish machines, or the detergants, or the cleaner personnel.

syed rahman

It's an ok hotel but definitely not 5 star some of the staff were amazing but others were really bad.

Tadej Mayer

It's not a 5 star hotel by European standards but that's not what I expected. It was an enjoyable week, the beach was nice, good food for a mass tourism hotel and two pools to choose from. I think you get a lot for the price and wold recommend it

Romina Mir

The animation team is the best. Especially Beste, she is a very energetic and authentic animator. She completes all of her tasks perfectly with a lot of enthusiasm and is over all very reliable. She is able to work with all kinds of people and is always making sure that every client has the best experience possible.

Marek Z

Great animations and animation crew, especially Chico Kaan (the Tarzan boy ! :D) Room - A/C worked only 1h and after that it goes OFF Mode. Told reception to fix it 2 Times but nothing happend... shame there was no body lotion in room what is standard in 5* hotels. Food tasty but not much to choose and quite the same every day. At lunch b-mars could be fulfilled instead closed and empty. Alcohol - great and 24h. Pizza best i have ever eaten in Turkey.

Nikolai Berdunov

Very bad experience with excursions: - Hamam: 30min drive one way doesn’t worth of 15 min hamam + 15 min massage - Ormana tour: you spend 5h in the bus, the rest is 20min for old house (nice), 10 min boating in the cave, lunch below average. Rest of the time you wonder in your own. - Alania tour: not done yet, but tied to cancel 1 place due to old lady sickness they asked the proof from doctor. Outrageous 😡

Alina

Amazing hotel, everything about our experience has been great, amazing food, location and the animation team are top tier! The animation chief Ahmet best belly dancer!! Would recommend to everyone.

Anna Maria Ralea

An exceptionally good hotel! The staff is very professional and friendly, the location is beautiful, and it’s a 10 out of 10 experience. The rooms are very clean , and overall the level of cleanliness is very high. The food is amazing and you have a big variety of foods and sweets. We went there multiple times not just once so I think we can share a sincere opinion about the quality of the hotel. Thank you, Litore!🩵

Maral Omidvar

Hotel was very good . And the food was absolutely amazing and also so many activities the have . One man working there his name is ahmet. He was so friendly and active. That man hosts a lot of fun shows at night — it’s always a great time! There’s music, dancing, and lots of lively entertainment

Derya .C

This Hotel is amazing, the food is delicious, the service and staff is very nice and the Animation Team is very funny and great. We met much new friends and the Beach and swimming Pools are awesome. This Hotel deserves 5 stars and we will come back!

Baller23 Guy

Entertainment team was very very good. Ahmet and his team had been incredible and had made sure everybody at the hotel had enjoyed their stay. Plenty of activities throughout the day in the hotel and outside the hotel. I would recommend for people to visit.

kirk dodds

Just returned home after a lovely one week stay at this fabulous hotel. From first arrival to the last foot out the door to leave , every member of staff did everything they could to make our stay enjoyable. This hotel has a very high standard of cleanliness and everywhere is spotless which is great. Rooms are spacious and well equipped for your stay . If I had a tiny recommendation pushing two single beds together to make a double is not perfect but having stayed in many hotels that do this I understand how this is more convenient for the hotel to be able to accommodate more variety. Really enjoyed the great food selection on offer. ( im not a fussy eater and will try everything ) i enjoy trying lots of different cuisines and I never once left the dining room wanting or needing more as everything was fresh and delicious . Don't forget to try the biscuits and cakes selection in the patisserie with a lovely coffee. I also highly recommend the iced Latte with a shot of baileys oh my its so good . The bars have a good selection of options especially if you like a cocktail a very long list to try and get through, for the beer drinkers there's 3 good lager style beers but for my the added bonus of draught Guiness being available is the hotel playing an absolute blinder . Well done this added even more to an already great experience. Daytime activities around pool area driven by a fabulous entertainment team everyone one of them just a delight to talk to so take part and join in its a good way to meet others . Evening entertainment had variety really enjoyed the extreme show which had us on edge of seats with the motorbikes in the ring of death wow highly skilled. And if you like to dance then the pool party is going to be right up your alley and get you moving your feet. All in all this hotel and all the staff made our holiday very enjoyable and we would have no problem returning again and will definitely be recommending to friends and family. Keep those standards high its working well done and thank you .

Sofia Kent

An Unforgettable Holiday at Selene Beach & Spa Hotel It’s been only a week since our holiday ended, but we've already started planning our next trip! The staff and team at the hotel were so attentive and kind that we felt completely at home—like we had been coming to this hotel for years. Every guest is made to feel special. From the moment we arrived to the day we left, the staff continuously checked in to see if we needed anything. Even though the hotel area is relatively small, it’s beautifully maintained, with a lovely garden and greenery. There’s a very cozy bar nestled in the greenery where we spent a lot of time—it was so pleasant that we didn’t even feel the need to go to the main restaurant. They serve delicious hamburgers and traditional Turkish pastries right there. At other hotels we've stayed in, it was always difficult to find a spot on the beach. While the beach here isn’t large, we never had a problem finding sunbeds. The patisserie staff were friendly and polite, and the desserts were absolutely delicious. In the evenings, the weather was a bit chilly, so we would sit in the lobby before the animation shows started. The lobby bar staff were incredibly courteous—even when collecting our empty glasses, they asked for our permission first. Cleanliness was top-notch. We never saw even a single cigarette butt lying around—everything was spotless. Thank you, Selene Hotel, for this amazing experience. We’re already looking forward to coming back!

Tracey Anderson

Just home from a delightful adult only hotel with some modern quirky decor. Great value for money. The staff are so helpful and friendly. The hotel, grounds and beach are very clean. Lots of variety of food, spoilt for choice for breakfast , lunch or dinner, different dishes to try every night, chicken, beef, fish etc. Snacks available throughout the day including a beautiful patisserie next to the restaurant. Night and day entertainment was good along with daily activities like yoga, darts, basketball, bowls etc. A great gym in the basement with all the essential equipment. The spa and pool on the 6th floor was delightful. Lovely treatments, Devi was amazing with the lymphatic massage (actually booked 3 massages in total because they were so good) Good spa prices too.To sum up the week, it catered all our needs and more! We will definitely re visit this hotel again. Thank you x

Tanja

"An ideal hotel. I really loved that the hotel has a 16+ concept. During the day, it's very comfortable, the music in the bars is not loud, no one is shouting or disturbing, and no one is throwing a ball at you. In the evening, the parties for adults are very impressive. The food is very good and everything is always fresh. I visited the spa twice. The rooftop pool is gorgeous with a very beautiful view. I really enjoyed the attitude of the staff – everyone is very caring and constantly asked if everything was okay with me. I really liked the cocktails at the poolside bar; I definitely recommend trying them. My room was a separate delight. Every day, they made very cute animals out of towels on my bed. It was a shame to ruin these figures; sometimes I wanted to ask for extra towels! I've been to many places, but this is the first time I've seen staff who genuinely enjoy their work and love what they do. For the first three days, I was curious and didn't tip anyone, but the staff's attitude didn't change; everything was perfect, and it remained the same after I started tipping. I usually don't stay at the same hotel twice, as I like to explore new places for vacation. But I will definitely return to this hotel. I want to mention some employees who particularly impressed me – the bartenders at the beach bar, Burak and Hayrettin. The guys are always smiling and very attentive to guests. I also liked the female chef in the restaurant, although unfortunately, I don't know her name. I would also like to thank the woman who makes the Turkish flatbreads; she is very sweet. Regarding the cleanliness of the hotel, there are no complaints whatsoever. One evening, I was sitting on the terrace in the lobby, and guests at the next table spilled a drink. Not even a minute had passed before a cleaner came, apologized for the inconvenience, and quickly cleaned everything up. I am amazed at how promptly and professionally everything is handled in this hotel. Many thanks to all the staff; I will definitely be back!"🔥

Marc Rayner

So where do I start with rating Selene? The first word that springs to mind is 'outstanding' and that I think sums up what I think about this hotel. We paid for a 5* experience, and boy that's what we got. From the moment we arrived, the staff were incredibly attentive. Taking our luggage to the rooms, reception staff were incredibly friendly and helpful. The room we had was lovely, beautiful sea view to wake up to every morning. The rooms were kept very clean and tidy, even the little things of the towel animals added the touch of 'we care about your holiday'. The facilities at the hotel were fantastic. The pool area was clean and very well maintained, plenty of sun lonugers for people to use. There's a bar there, a burger bar between 12 and 4, a snack bar that serves meals if you don't fancy going into the restaurant for lunch. There's a patisserie place that you can go and sample nice coffees, teas and various cakes from 1pm, they also do waffles and ice cream. The restaurant itself was simply outstanding. Huge amount of choice for each meal, there's something for everyone. From the vast salad selection, to the hot choices, desserts and all the bits in between, you would struggle to find anything you didn't like. The theme nights were a huge success, Turkish night in particular was amazing, there were performers and drums and lots of traditional Turkish food to try, it was just amazing the show that they put on. The staff in the restaurant were fantastic, very attentive, friendly and welcoming, I couldn't fault them at all. The entertainment staff were equally as lovely, very friendly and encouraging, the evening entertainment was varied, being an adult only hotel, lots of parties, karaoke and acts coming in to perform for guests, really made the evenings very enjoyable. We bought a spa package, this is located at the top of the building. Probably the best massages I have ever had, the lady I had knew within ten minutes that I was having issues with my lower back and neck, and that was just from the 'tester' massage. They were all outstanding, all incredibly friendly, the staff running the spa were equally as amazing and friendly. We also had access to the rooftop pool which had the most wonderful view around. I have used the word outstanding a number of times, because to me, that is exactly what this hotel is, outstanding. Head and shoulders above the rest of the hotels that I have ever stayed at when visiting Turkey, the attention to details, the phenomenal list of cocktails you can have on the all inclusive menu, to the staff who just went above and beyond, it's made the holiday quite simply outstanding! I will definitely be returning to the Selene Beach and Spa Resort, and I would urge anyone reading this review to do the same, I cannot recommend it enough, so go on, treat yourself.

Peter Li

Buffet style food, nothing special and quality, is mediocre. It's the same food every day. Would be better to have themed nights. Annoyly drinks are not self-serve, so you have to wave down a waiter, which can be difficult if busy. The times advertise for closing are not final orders. It's an hour before. It's worth noting if you have kids to feed. In my opinion, I don't rate this resort as a 5 star. It's more like a 4 star

Jodie Saxby

Amazing stay! Staff are so friendly and helpful and we were never without a drink or food at any point and there was a beach bar which cooked fresh pasta and pizza. We loved joining in with the activities the team organised and really enjoyed aqua aerobics and darts and boccia on the beach. The spa has so much to offer including sauna, steam room and more. The hotel was spotless, clean and tidy and rooms were cleaned everyday and mini fridge topped up! The food was amazing and cooked fresh and nothing was a problem if you asked. We love it so much and will recommend to everyone we know as they will not be disappointed and look forward to retuning in the future. We were lucky to have sunshine everyday 🙂

Aminul Hoque

This place in Antalya is a really good. We went for all inclusive package. We went on off season so couldn’t try out the outdoor slides which is something we really wanted to try out but it’s our fault for not checking before booking. However they do have indoor heated pool. It there is no indoor slides. They also have spa rooms which is really good. If you need to go out to town and don’t want to take the kids they have a day care centre where they will look after the kids which we found to be really useful. The rooms are really nice and modern. You have a mini bar in the room which they will refill every morning. The food at their restaurant is really nice at at times during dinner they have different theme so you have food from differ countries. Overall had a nice experience

Ste Jervis

Fantastic hotel, great staff. Made to feel very welcome and really enjoyed our stay. Special thanks to Ali at the restaurant, Mustafa at Pascarella, Eyyup, Akif and (Beleyam? Tall guy, I didn't catch his name!) the guys at the Olympic Bar all week were great fun. Aysha Hanim at the towel station, the Gozleme ladies at the buffet, Beyzanhur, Ozan, Ergin, Husseyin all really great and patiently helped me with my Turkish! There were others too but so many names to remember and so little time. Thanks to all. The only thing that I could say could be improved is the classic sunbed wars, people laying them out at 6am and not using them until midday. Get those unattended towels removed like Mardan do :)

Ian Gillan

Fantastic kids club. Amazing staff. The complex is very clean. Food is good. Nice gym. Only downside air con is rubbish and main pool is cold.

Asta Lekerauskiene

We stayed at Penar Beach Resort from May 14 to 21, 2024, with our 4-year-old child. We booked a family-friendly vacation through Air Guru and were shocked by the actual conditions. 🔴 Room issues: Long wait for a room, despite others getting rooms faster. First room was unacceptable; second room had only 2 beds for 3 people. Our child was given a playpen instead of a real bed. No bedding until requested again. Broken shower, dusty floors, and loose baseboards. 🔴 Cleanliness: Dishes, glasses, and utensils often dirty. Floors sticky, windows dirty, dust everywhere. Pools not cleaned, and the children’s pool had broken railings and freezing water. 🔴 Unsafe beach: Dangerous access to the sea via concrete slabs with exposed rebar – totally unsafe for children. 🔴 Kids’ facilities: Playroom had broken furniture or was closed. Water slide was closed all week. Staff in kids’ areas were disinterested and often on their phones. 🔴 Food quality: Same food every day, very salty or spicy – not child-friendly. Only 3 types of fruit all week: apples, oranges, pears. Only after complaining on day 3 was oatmeal offered for kids (and it was overly sweet). ❌ Conclusion: This is NOT a 5-star experience. The hotel is dirty, unsafe, and completely unsuitable for families. We felt misled and very disappointed. ⚠️ I do not recommend Pemar Beach Resort to anyone traveling with children.

Nikol

Our holiday is going very well, it is a very spacious and big hotel, the service is great, we especially loved the animation team, the shows and activities are very nice and there is a fun kids club and we can leave the kids there and continue our holiday comfortably, the mini disco is very enjoyable, we are grateful to the animation team, especially Yusuf, he is very attentive to the children, thank you very much🫶🏻❤️

Manneet Arora

The hotel is good food is not too bad, Entertainment team are amazing. Turkey is a good place to be to relax and enjoy since this is the 4th time I’ve been here

Evelīna

I spent my birthday at this hotel and had an enjoyable time. We focused on positives to avoid ruining our holidays. Although the rooms were not the most modern or new, it gave us the opportunity to spend more time outside, enjoying the fresh air and the sea. The view from the 7th-floor room was incredible, especially while drinking a Corona beer and relaxing on the balcony. The evening walks were amazing. However, I did notice that some guests, mostly Russians, were quite rude, reserving tables with their sunglasses, hats, and towels, arguing and causing issues with the staff and others. The cleaners didn’t come regularly and the reception was the worst I’ve ever experienced. They made us wait and even joked about it. After 40 minutes of waiting, we got angry and then they quickly took us to our room.

Tadas M.

One star hotel. Terible room cleaning, terible and dangerous kids zone, poor animation (animators siting in phones all time), not working kids bufet, very simle and limited food, even limited wc paper.