Sandi
Our stay at the hotel was full of fun and great memories! The evening shows were a real highlight — every night there was something new and entertaining: comedy acts, live performances, themed parties, and more. The energy and creativity of the animation team, especially the Oscars Team, made every evening special. After the shows, the disco kept the vibe going with good music and a great atmosphere. It was the perfect way to end each day. Highly recommended for those who enjoy active nights and quality entertainment!
Dashka Shashimova
Our stay at Xafira Deluxe Resort & Spa was absolutely fantastic! The hotel itself is beautiful and well-kept, with great facilities and a very relaxing atmosphere. The rooms were comfortable, the service was excellent, and the staff were always kind and helpful.
What made this holiday really special was the animation team. They were so full of energy and positivity — always smiling, always engaging with guests, and creating an amazing vibe throughout the day. They really care about people and always took the time to answer any questions or just make us laugh.
There were also fun activities every evening — the kids loved the mini disco, and the nightly shows were super entertaining and varied. You could tell the team put their heart into it. Every night felt unique, and it made the holiday even more memorable.
I would definitely recommend this hotel to anyone looking for a fun, child-friendly, and welcoming place to relax and enjoy great entertainment. Can’t wait to come back!
Valdete Lipovica
This has to be the worst 5* Hotel on Earth. Don’t be scammed by the beautiful pictures because it’s not worth it. The pools, the beach really disgusting. At the pool you have 0 Privacy by the people let alone the kids where they don’t follow the rules by constantly jumping on the water which was prohibited leaving people getting splashed every single minute. The beach was total failure, no space at all. The food and drinks are all really poorly made. We paid Ultra All Inclusive but visiting Albania’s worst beach is better than this Hotel. Absolute Horrible. NEVER MAKE THIS MISTAKE!!!
canan koc
Melissa at the Xafira Deluxe kids’ entertainment and mini club is absolutely fantastic with children. She’s warm, friendly, and full of energy, making every activity fun and engaging. Our kids absolutely loved spending time with her. She created such a happy and safe atmosphere, and we are truly grateful for the joy she brought to our family’s stay
Kieran
POLICE NEEDED TO BE CALLED!
Where do I start with the disaster of a trip to this hotel:
Lets start with power cuts: I traveled here with my 2 children 8&9 - My 8 year old son slipped and fell over in the shower because it went pitch black due to the 20 power cuts a day. Did the hotel show any concern (NOPE)
Air-con - Its horrendous, but when you do just about get it to work and fall asleep guess what (Power cut) you wake up cooking.
Hotel staff, dismissive - don't want to be serving you, they clearly hear complaints so much they have lost the will to smile or even acknowledge you.
Let's move on to the Police needing to be called:
The hotel rents space out to Turkish local businesses in our case the issue was with the camera guy/ photography business. You know the guys that put's a parrot on the children and takes a picture and asks £30 pounds for it! The shop owner is next to the pool. A few days in to the trip it's all my friend my friend look at pictures. Standard reply I'll look tomorrow - he then gets aggressive and start mimicking you in a dismissive way, but wait for it.
We were verbally abused swore at by this man and made my children cry, complained to the hotel nothing happened - 2 hours later he's seen us again and in front of the pool and other guests he's swore again and this time threatened me and my children "watch what happens to you"
We told the hotel again - Hotel manager says you will not seem him for the rest of your holiday …… 2 hours later he's back at it again with more aggression, I can go on but the bottomline is we told the hotel 4 times, they made false promises, they didn't care the children didn't want to leave the room because they were scared. We called the Turkish police ourselves.
This time a new hotel managers says my friend you don't call police you tell us we deal with it. He's having a laugh right 4 times we told them no action!
The part that is more worrying is the nice Turkish lady behind the bar that help translate with the police said - He does this with too many guest but yet the hotel allow it!
Health and safety:
OMG - On 3 days I had to lift up the electrical extension leads up off the floor getting covered in water next to the pool that the kids play in - you know the inflatable stuff put in the pool. I am not dramatising this the leads were almost in the pool fully exposed!
They cleaning the floor in what I can only assume is washing up liquid, if you are not good on your feet I suggest crawling to get your dinner or you will be on your backside.
I could go on and on!
Food:
Well the less said the better and the less tried the better.
We booked with love holidays/ last minute : do yo know what the rep said about it all, just complain when you get home. We've started our complaint and they said we will hear back in 28 days so….. if you have booked to stay here and you are reading the good and bad reviews have a good think about if this is for you and what you class as a 5 star resort.
This place was by far the worst place I have ever visited.
Please stay away from it!