3 Star Majorca Holidays

Harriet Stephenson

My 7 year old and I have just got back from a weeks holiday at this resort. We absolutely loved our week there. The hotel staff were very helpful and helped us where ever they could. Our room was clean and was kept clean they came every 3 days.. The beach is an easy 15 minute walk. The highlight of our holiday was the entertainment team they are an amazing bunch of people especially Gabriel, Emanuel and Vera. When they found out my daughter was poorly they went out of their way to cheer her up and check on her. They all show how much they love their jobs from the pool parties to the evening entertainment. They made our holiday one to remember and my daughter is already asking to go back next year and every year down to the entertainment team. The only negatives I would say about this resort is the mosquitoes at the entertainment arena at nights they are rife down there. The other is the food it’s very repetitive they could do with adding other things like offering slices of pizza. The meal times at the restaurant are chaos. The hotel resort is very large so be prepared if you want to cover all of it there will be some walking to do but the area is flat so it’s an easy walk.

Kateryna Bray

Had a weeks holiday with my daughter Grandaughter and great grandchildren. The complex was ideal for families and children who love to be in the pool all day and have fun with entertainment group. Food was excellent something for everyone and the staff very polite. Rooms clean beds comfy. The downfall of the place was no security on site whatsoever. People in the pool after midnight playing loud music. Reception told us that they couldn't do anything about it. It was rife with mosquitoes 🦟 everyone was being bitten. The pharmacy across the road sell very good repellent for 25 euros!!!! Everyone enjoyed the holiday especially the children. Between May and October the mosquitoes are really bad due to the humidity and all the lakes and water around the complex. I personally would rate it 7/10

Bence Horváth

I was here for 5 nights with family. The room was nice and clean, the check in/out was fast. The breakfast was ok, but the quality of some food was not so great. The dinner was varied, there were a great selection of salads. The soups was almost the same for each day, only the type of the vegetable soup was changed. They grilled meats and fishes, but they overcooked everything, most of the meats were dry as hell. There were exceptions, like the non-grilled chicken was usually good. I really missed the local food.

Zahra

If you’re coming to Mallorca to experience charm, beauty, and relaxation – STAY FAR AWAY FROM THIS PLACE. This hotel was one of the biggest mistakes we’ve ever made in our travels. The problems started immediately and just kept getting worse. There were constant power outages throughout our stay (only our building). At one point we couldn’t even take a shower after a day at the beach because the hotel relies on an electric water pump. The air conditioning didn’t work at all for over 15 hours, we couldn’t sleep at night because of the heat, and when it finally came back on, more outages happened again the next day so it kept going on and off. The staff were completely unhelpful, and any complaints were brushed off with a vague “fill in the form” response and wait till the hotel manager shows up. The manager was only available the next morning at 11:00 – which is completely unacceptable given the seriousness of the issues. To his credit, he was initially polite and understanding. But once he realized we were only staying two nights, his attitude changed drastically. Suddenly we were told we wouldn’t receive the compensation he had just promised, because our stay was “only two nights.” That logic is beyond flawed – if anything, two nights of constant disruption means at least 50% of our trip was ruined. He also had the audacity to say we should be thankful for getting a roof over our heads?? We also noticed several guests in wheelchairs who must have been affected even more severely than we were. The elevators stopped working during the blackouts, making it nearly impossible for them to move around the hotel safely or even leave their floors. It was shocking to see such a complete lack of contingency planning for guests with mobility needs. On top of the technical problems, the hotel itself is in terrible condition. Everything feels neglected and dirty – disgusting finishes everywhere, worn-out furniture, and a generally unhygienic atmosphere. The entire resort is oversized and soulless, with long, pointless walking areas that just add to the frustration. This place might have been decent decades ago, but now it’s nothing short of a run-down, trashy resort that belongs in a past era. We regret ever setting foot here. Don’t make the same mistake.

Yed LeFay

We just got back from our stay and… surprise: it was actually great! 😄 I’ll be honest—I was a bit nervous because of all the negative reviews I read before coming. But luckily, it turns out some people are just professionally dramatic. The hotel is what it promises: a solid 3-star experience, and if you keep your expectations realistic (this isn’t the Ritz), you’ll probably enjoy it like we did. ✅ Positives? Plenty: Our room was spacious enough for our holiday chaos, and surprisingly quiet at night. Pools had the right temperature and no late-night party animals ruining the peace. The snack bars were lifesavers, especially when someone in your group is always “just a little hungry.” The chiringuitos (little bars) around every corner were a dream. All-inclusive actually included cocktails like sangría, mojito, and piña colada—which were surprisingly good. The staff? Super friendly and always helpful. The entertainers tried their best, and we appreciated the effort! 🍽️ Food? Let’s say… you won’t starve. It’s not a gourmet paradise, but for each mealtime, at least 3 out of 7 dishes were solid. If you get the timing right (breakfast before 8 is your friend), you’ll avoid the stampede and actually find decent options. After 9:30? May the buffet odds be ever in your favor. And yes—if you want a really nice dinner, I’d recommend treating yourself to a restaurant outside the complex one evening. You deserve it. 🦟 A few honest notes: Mosquito spray is a must. You’ll need it, especially at night. Either bring it with you or buy it there—there are plenty of shops both inside and just outside the complex. You’ll be walking. A lot. This place is big—forgetting something in your room means a mini pilgrimage. Wear comfy shoes and be ready for some steps. Our room’s AC didn’t really work (a steady 28–29°C), but we somehow survived. The hotel offered another room, but that one was the same. At least they tried! Oh, and the little cockroach in the shower was already dead when we arrived. So… problem solved? Pet not included. 😅 But again—for a 3-star hotel? We were pleasantly surprised. It felt safe, relaxing, and well-located. And despite the flaws, we’re already thinking of coming back. Maybe we were just lucky—but sometimes luck is all you need for a good holiday.

Pixie Maz

Just got back from a fantastic week here ..went with my husband and our two adult daughters.The apartments were spacious and clean and we cannot fault the holiday.The outdoor pool was so lovely and just a 15 min walk to the most beautiful beach with such clear sea and so warm.Mariner Apartment is a few mins to buses and from the supermarkets.Staff are so friendly at Mariner and the food is delicious and a wide selection. We had such a brilliant holiday .Thank you so much Mariner ..we will definitely be back. We also had the most amazing weather ..Wow..miss Alcudia so much already

huulipunasissi

I'm here right now with my husband and we're having the time of our lives! Before I start I will say that we're the kind of people who never look for luxury hotels because for us, it's just a place to sleep. We're out hiking morning to night and simply want a place to lie down at the end of the day and have a shower. We're often in tents on the side of a mountain so anything above that is a considerable luxury to us. First of all, I read a lot of reviews mentioning insect problems/mosquitoes. We're here in May and haven't seen a single bug yet. It's 24 degrees here so for me, the perfect time to come if you want nice weather without the bugs. The staff here are super friendly and helpful. The overall atmosphere is very chilled. Haven't noticed any noise or parties when trying to sleep. We arrived over 4 hours before check in time, completely tired out from travelling but our room was ready and we were allowed to come in straight away so bonus points for that straight away. The room is spacious. Plenty of places to store all our belongings. It has everything we need (fridge shower bathroom....a microwave and cooker ring aswell which we would never use anyway because we like to save money on accommodation and spend it on eating out at nice restaurants). The room was spotlessly clean when we arrived. There are 3 places to sleep. 1 bed and 2 sofas and we've slept the last 3 nights on the sofas which are perfectly comfortable and we've both slept like babies. The pool area is fantastic with the fountains. Plenty of sun loungers to go around, a lovely little pool bar serving food and drinks. It's been great after a long day of walking to go and lie in the sun or take a dip in the pool. I think the water's perfectly warm (but bear in mind that on last year's holiday in Northern Norway I went swimming in the Barents sea and thought that was OK too). The location of the hotel is good also, just a few hundred metres from the beach, although I realise for some this will feel very far away. All in all we're very happy with the place and would definitely book to come again. Edited to add: We're home in Finland now but miss this place so much! Our whole 2 week stay was fantastic. The staff are incredibly accommodating and friendly the food is great (I'm missing my morning bacon sandwiches so much Antoni) and the evening entertainment was brilliant with Bruno! Can think of nothing but positive things to say about the hotel and totally recommend it. We will definitely be returning asap.

Jaxon

The staff were always friendly and happy, the pool was great and clean, the room was as advertised. The only struggles were the music / bingo is on until around 11pm (I had a very young child with me) and the air conditioning is strangely noisy.

Enrico

The staff was friendly and helpful, and the pool area was enjoyable. The location is decent—about a 10-minute walk to the beach. Unfortunately, the Wi-Fi was unreliable and 7navailable for 2 full days, which was a big issue since my girlfriend and I work remotely. The first room had no signal, and although we were moved, the hotel lost internet entirely the next day. The room had many mosquitoes, making it hard to sleep, and the beds felt more like makeshift sofas. Also there were many cockroaches in the apartment. There are also strict rules—guests must clean before checkout, there’s no daily cleaning, and hotel towels can’t be used at the pool. Overall, not the best stay.

Fernanda Marchioli

The staff is very kind and polite, always willing to help and solve problems. The pool area is very pleasant as well. The location is okay, just a 10-minute walk from the beach. However, the Wi-Fi is a serious issue. My boyfriend and I work remotely, and we had many problems with the internet connection. In the first room, the Wi-Fi signal didn’t even reach the room. They kindly moved us to another room, but the next day, the entire hotel was without internet for the whole day. There were a lot of mosquitoes in the room, and they would bite us all night long. We killed so many that the walls were left with stains… it was impossible to sleep well. The beds are very uncomfortable — basically improvised sofas. We also saw cockroaches in the room, which was very unpleasant. The power went out twice during our stay, and on the fourth day, we couldn’t even take a proper shower because the towels were never changed and were already smelling terrible. The hotel has too many rules. For example, guests are required to clean the room before checking out (they even provide brooms for that), and there is no daily room cleaning. You’re also not allowed to use the hotel towels at the hotel’s own pool. Unfortunately, it wasn’t my best experience.

Christopher Adkin

Overall we really enjoyed our stay here. The hotel is basic but clean and we loved the deep pool. We had a superior room which is over 2 floors so seems massive for a hotel room. And having 2 balconies feels very luxurious. Only down side to the room was you needed to pay to get a key for the safe which is unusual nowadays. The food we had at the pool bar was good and the beer nice and cold in big pint pots. We paid for bed and breakfast but the breakfast was not good at all. Same thing every day and all of it pretty bad. I'd avoid breakfast if I went again but everything else was great. People mention the noise on a night but it all stops at midnight so you may as well just go over there and enjoy a drink and watch the bad karaoke. All in all a great holiday and the staff were lovely.

A A

Great location! BUT Too expensive for what it is! The apartment was dirty: pillows, sheets, towels.... there was a lot of humidity which means mold in the ceiling, walls, shower.... the bottom of the shower was crumbling and the water didn't get away properly. The pool was nice and big, but all the chairs were taken with towels but without anybody... and this from early in the Morning so impossible to enjoy the pool. We complained and not even a sorry!

Howard Pearl

Great apartment complex with clean, spacious rooms. We had booked a one bedroom apartment and a studio. Great view of the pool from 330. Well equipped with Fridge. Hob and microwave. Enough utensils to get by. Pool is a good size with plenty of beds and a lifeguard on duty. Bar well stocked and service was fine All in all a decent place to stay. Near enough to the busy central area for food. Close to beach. Little British bar over the way .

Cv Cv

Good rooms but if you get the ones facing the car park , try and change it was cold and dark. Bit sad. Should have asked to change. Rooms are also very noisy , you hear all the neighbours. Talking everything. Light sleepers bring ear plugs also the cushions were the worst. Good bathroom nice kitchen . Nice pool. Clean.

Joanne Burnell

This would of been our 5th time staying and we do love it but this time the pool was just so loud I know not much you can do.. hen parties, big groups of family's and diffrent groups playing music. So 3 diffrent sets of music playing is enough to give anyone a head ache.. There is a smoking area by the bins and I don't understand why everyone is allowed to sit vaping all day and blowing clouds of smoke into your face all day long it's absolutely vile... it completely ruined my holiday trying to avoid it like the plauge but sadly nearly everyone was vaping and can't seem to put it down for more than 5 seconds as if it's a baby's dummy. We was so happy with our level 5 room the staff always listen to us in that way. Just sad we probably can't stay again 😞 I don't come on holiday to have people's smoke in my face for the whole day. Or keep moving beds was rhe other option. Never mind but think the vapes need to be classed as smoking and there needs to be an area for it. Towels as always down and reserved again this should be sorted you have people missing for 5 hours at a time and come back to a bed they had a towel on all day. Isn't fair. Thank you though sol for giving us our lovely room.. but honestly the smoke around the pool is vile and unbearable.

Máté Turi

At a wonderful location, the hotel is a few minutes away from the beach and nearby shops. The bedroom was okay, the bed was comfortable. The staff of the hotel (receptionists, bartenders, animators) were extremely friendly, nice and helpful. The hotel’s entertainment programs were really fun. There was a wide variety of food; the restaurant had different options every day for both lunch and dinner. Fresh vegetables and fruits were served at every meal. However, the quality of the meals could be better.

Carina Cardoso

The hotel has a great location. And all the staff was very friendly and helpful. The all inclusive is a little weak, specially in the drinks in the pool bar. Food quality and variety could be improved a little also. The video 360 with Alex was really fun and also enjoyed the pool activities with Helena! We had a great time there.

Connor Neil

Not usually one from writing reviews, however after returning back from a fantastic 4 night stay i felt like I had to write a review defending the place after seeing so many bad reviews. I think an awful lot people want a 5 star experience from a 3 star hotel. If that is the case, then I recommend not staying here and paying the money for a 5 star. Rooms where comfortable and air conditioned, all inclusive drinks where available from 10am to 11pm and never had any hassle getting anything we wanted. Food was very tasty and was a decent selection. Location was amazing. Once again for a 3 star hotel and the price I could not fault the place. Would return again.

Alicia Holroyd

Was severely disappointed with the quality of food and drink to say I booked for all inclusive. Food seemed cheap and was cold on multiple occasions as it was a buffet style. The drinks were watered down and served in plastic cups and options were limited. Not up to the standards I expected and made mine and my partners stay extremely disappointing. Not clear when booking that there are multiple Blue sea hotels, and everything you need is in another hotel. The pool and restaurant are located in the main Blue sea hotel and we were in Blue sea 2 across the road. Overall felt disjointed and cheap. Won’t be returning again.

Rafał Klinowski

I stayed here for a week between May and June in the All-inclusive option. This hotel was pretty mediocre. The biggest upside was the location, fairly close to shops, restaurants, bars and a pretty nice beach. However, the two most important negative factors for me were: 1. Food - other than the breakfast (which was also kinda mediocre, but acceptable), the lunch and dinner were often just bad - not many options to choose from, many of the dishes were bland and tasteless or just "weird" (some meats, for example, felt undercooked, the pasta was often overcooked, etc.). 2. Cleanliness - the plates and cups used in the restaurant and the bar at the pool often had stains on them, which to me seems like they were not washed properly. The rooms were also not cleaned properly; for example, my sheets were never changed during my stay (the bed was just made every day), and there was a lot of sand and dirt on the floor at all times. I appreciate the reusable cups initiative - a one-time deposit for a solid plastic cup that you could bring with you and use for drinks. The personnel was also very friendly; I couldn't say anything bad about them. If I were to choose this hotel again (which I won't), I would go for the B&B option and eat at nearby restaurants instead. I think it is "acceptable" if you just need a place to sleep and nothing else, but I don't think All-inclusive is worth it here at all.

Szandra Tóth

We had a fantastic experience at this hotel. The staff were incredibly kind, helpful, and always available when we needed something. The apartment was very comfortable, clean, and beautifully designed, with a stunning view that made our stay even more special. Everything was just as we hoped, and we truly enjoyed our time there. Highly recommended!

Alex Novikovs

This hotel is great value for money! I stayed here with my couple for a week in a studio, equipped with everything you need, microwave, cooker, fridge etc.. very friendly staff, always smile and treat you well! We arrived at 2am and were met by a lovely man Vladimir, very helpful and very talkative person we had a lovely conversation. Breakfast was very nice, you get your basic Irish/English breakfast and a veriety of fruits amd buns. Unlimited coffee was my favoirite part😀. Fantastic view from every room you book overlooking Magaluf strip. Very cozy swimming pool on hotel ground and overall very cozy place. 10/10

Lisa Pye

Stunning views. We stayed in a studio which for 2 of us was great. We cooked easily, and has everything we needed. Reception staff 5 star - helpful, friendly and couldn’t do enough. We will return again and again. Pool and the views out of this world. Nothing baD to say - and I can promise you I am not easily pleased 😀

Colin

Had an amazing stay over the past week. Check in was done within 5 minutes and the two staff were amazing! The pool area is amazing and staff by the pool elite! Carmen and another nice young man working the bar were the highlight of our stay. Will most definitely be back thanks for having us HSM team!

Deirdre Curran

Nice hotel. We had an apartment and studio. Apartment is a good size. Studio is very small Need basic things like washing up liquid and cloths to be provided. Staff are very friendly and help. Would definitely stay here again

Elaine Cole

Before we arrive my friend email the hotel because we was arriving late asked as we was half board would they be able to organise us some food on arrival or leave a sandwich in the room the reply was no we don't have that service which wasn't too much of a problem. But on arrival we was told that we would be eating at the restaurant across the road for our half board meals which wasn't too much of a problem so we thought. So first thing in the morning we went over for breakfast which was served as buffet style a good selection of meats, cheese, yogurts, cereal, cakes, nuts, and a cooked breakfast bacon sausage scrambled eggs and also fried eggs. Coffee tea and juices to drink. On our second day they had new drinks machines but these kepted breaking down so the lady was running in and out to try and keep everyone satisfied. The evening meal was a let down we had to pick off a menu no buffet style for this which consisted of only 6 starters and 6 main courses. The food was cooked lovely. But portions wasn't very good we got basic food and no side salad or vegetables. On the mains we could only pick four of them my Friend doesn't like paella and they would only cook it for two people as in most places but this didn't leave us with much option with being there for seven nights stay. What was more frustrating was the feeling of being treated like a second class citizen when ordering our meals with other paying customers in at the same time. Staff seem to think it funny when we was ordering our food to just be able to have these few choices. It could of been a delightful experience but it spoilt the whole experience hope this helps others thinking of booking. It was also a noisy at night with being so close to the adjoining hotel who decided to empty the bottle bin after 12pm every night

Chinikit M.

Stayed here for 4N5D. Rooms are very basic. A tv, tables and chairs inside and on the balcony, 2 single beds, 1 plug, a bathtub, shampoo and shampoo included. It was clean as well and they have an elevator, a pool. You can hear people talking and closing their doors and in the hallway but didn't really bother us. You have to go to the other side of the street to get the breakfast. Breakfast is the same thing everyday, their coffee machine is always not working when we were there. But it's near restaurants, beach and supermarkets. There's a takeout place that's open 24 hours. 500m walk from/to the Municipality parking for free.

Lynne Ingleton

Yes the hotel could do with being updated, but in retrospect you would find it hard to find anywhere cheaper. The hotel is absolutely spotlessly clean, is on the quiet side of the bay very close to the beach and local amenities, and fabulous Bar Rumba just across the road. The staff are fabulous Marisol is reception manager but seems to manage the whole hotel, she works so hard to make your stay enjoyable, answering numerous questions I have given her with extreme professionalism and friendly attitude. Nothing is ever too much. Directors make sure you keep hold of this lady she is worth her weight in gold. Thanks also to Elena, Tino and Nick. Been numerous times to this hotel and it really is home from home. Being a solo traveler they do their best to make me feel safe and welcome.

şebnem sözcü

Location: Near beaches max 10min on foot, close to view spots. Room: Clean, quiet, with air conditioner. The bathroom’s curtain during shower was not stable and all water leaked to out, into room which was not pleasant. Air conditioner was a bit loud during sleeping. Just one more thing I guess pretty important is at least to have a bottle of water in the room. But, there was no water provided. All over above, everything was nice pleasant. Breakfast: it was sufficient however, a bit chaotic. Dinner: there was an opportunity to have half price for welcoming if you have a reservation via hotel. We did not have it as it was first night we paid around 65eur. Ordered a paella for 2ppl. It was an amazing taste. Thanks for everything 🧿♥️

Chris Culshaw

The hotel is well placed, close to the beach. The rooms are alright and spacious but very basic, no facilities. The shower was very enclosed and the shower curtain sticks to you, as well as the bathroom flooding. It's not a bad hotel, just a bit dated.

Hanna bahremand

We had a fantastic experience thanks to our waitress, Suly! She was incredibly friendly, attentive, and made us feel truly welcome. Her warm attitude and excellent service really stood out and made our meal even more enjoyable. Thank you, Suly, for making our visit special. Alba in the reception was horrible 😨

Candle Light

in my opinion this hotel deserves at least four stars out of five. Room comfort and everything else is average. But food service is much better than you originally expect from a hotel of that category. You’ll always find something tasty. Buffet restaurant staff very friendly. We didn’t expect that cause usually they don’t smile cause of hard work. In this hotel they were all in good mood. Food always quickly replaced with new fresh food. Due to an early flight they offered a cold breakfast at 04:00AM. For our small group of five people they opened the restaurant and served nice breakfast. Special greetings to Violetta from the Restaurant. She was brillant and made our stay very comfortable. Thanks again. We wish the whole team all the best! Overall this hotel was a really good choice.

Danuta Morgan

1st the staff were all wonderful from the cleaners, kitchen staff to the receptionists, all helpful, friendly and available. The rooms served the purpose of clean beds, good sized room and basic but fully functioning. The bathroom shower was divine. The TV worked and you can practice your languages whilst you there. Had a desk and chair and storage for clothes. Breakfast gave you options hot or cold, which was fabulous. For families, couples and groups like us too. No issues here at all.

Md.Maruf Hossen

Though the rooms are smaller, you can expect excellent service during your stay. The room price was lower than others, and the complimentary breakfast was decent. The staff here are very friendly and accommodating, ensuring a pleasant experience for all guests.

Lyndsey Black

Having stayed in blue sea hotels before we knew what to expect (euro deposit for cup, lack of entertainment etc) but never would I stay in a blue sea again. I know some areas of Mallorca are restricted with all inclusive drinks but to only offer beer or wine at dinner times was a joke so not fully all inclusive Even trying to get a soft drink took 15 mins as whenever we went to the bar no body was ever there and you had to go and search for staff but aside from this we tried not to let it spoil our holiday. The food was varied and we found something eat each meal time But the main reason as to why I would never stay in a blue sea hotel again is because when waiting for the lift (only 2 small lifts that took an eternity each time when waiting) I tried to get in 1 when the cleaner rammed her cleaning trolley into the lift to keep the doors open then shouted at me to get out and walk the stairs..6th floor up and she wanted me to walk the stairs so she could clean the lift I even explained about not being well and couldnt do 1 set of stairs let alone 6..even someone of good health would struggle but to tell somebody who has cancer (and i told her this but she still yelled and tried getting me out the lift) is absolutely disgusting and disgraceful

Mohamed Shoeib

We had a pleasant stay at TRH Jardín del Mar. The highlight was definitely the breathtaking sea view, which made every morning special. A big thank you to Carlos at the front desk, who was very friendly and helpful throughout our stay. While the property could benefit from some renovation, especially in the rooms and common areas, the overall atmosphere was still enjoyable. The breakfast was good with a decent variety to start the day right

Eric Singleton

I love this old-fashioned hotel! They accommodated our very early arrival without an extra charge. The sea is next to the beautiful pool. The rooms are clean and comfortable, albeit a little dated. Signs of its glory days show in the non-functional sauna, workout room, and peeling paint in some areas. It did not matter to me. The price was so low and the staff so welcoming that I would come again.

Annie Flynn

Very basic, outdated bedrooms, but the beds were comfortable and the accommodation staff very friendly and helpful. Had breakfast on one morning and couldn't fault the food. Lots on offer and at €12, it was very competitively priced. The staff in the hotel itself were approachable helpful. There were 3 adults in our party, but we only got one room card key and had to pay €10 for a second one. However, we would stay here again as it was more than adequate for a cheap and cheerful few days in the sun.

Aqil Shakar

We stayed 5 nights half board here just last week. All staff were very helpful and friendly, they even helped us booked a trip to theme park in magaluf and helped us with bus times etc, so that you both ladies and the man who helped us with on the first day 🙂 As others have mentioned the rooms are outdated so don't expect it to be modern inside, but you have everything you need. I must mention the cleanliness is very important to this hotel. They washed the pool and surrounding sometimes twice a day and they corridors were always very clean. There was this very nice cleaner lady who always made talk to us and made my family smile, so thank you 🙏 Pool are amazing, we went every day! 10-15 mins walk to beach but there is a small beach right outside the hotel too. Loads of restaurants nearby, couple of parks nearby too for kids on your check-in/ check out days and loads of seating at reception. You don't need to worry too much about booking activities in advance as they have all the info at reception and as I mentioned they will help you book it and explain everything. Lastly the food was amazing, so much choice for breakfast and dinner. Loved it!

Søren Saaby Olin

We were three people (one adult and two kids), staying at TRH Jardin Del Mar, Mallorca, in the middle of July, 2025. First the conclusion: I would definitely recommend this hotel, and I’m sure, that we will come back for another vacation. The best thing about the hotel, is definitely the pool area and the location. The view is so beautiful, and there is a small beach just around the building. During the day, sweet staff members make small activities for the kids and actually also for the adults. The kids loved that! The rooms are not the biggest, but they do the job fine, and we actually didn’t spend that much time in there:) The food, breakfast and dinner, was good, and the room was clean. At last, the staff is worth mentioning. We were only met with smiles and a helping attitude, especially Aida from the reception and Sandra from management. Helpful and friendly staff all around. As mentioned, our best recommendation. /Soren, Denmark

Cassie Shepherd

Spent a fabulous and hot week away, the food was fabulous and my husband says it's the best buffet food he's had abroad both breakfast and dinner. The pool area was kept clean and tidy and the beds were wonderful to relax, the pool is rather deep in areas which was fun to enjoy jumping about. The rooms are very basic but had everything we needed only downside was the lack of somewhere to put suitcases and the air con or lack of. Everyone is super friendly especially in the restaurant and chatty. Just up the hill from the beach and shops everywhere you turn. Would recommend and would definitely go back!

Stan Cheung

Good things - free buffet breakfast every morning. Great food selection. Pool area. Great location. Balcony a bonus you could hang your washing outside. Bad things - air con is absolute garbage!!! Stayed for 7 nights and It took about 5 days for the room to finally cool down. I would not stay here again because of this fact!!!! Bathroom is a sauna and no shower box so floor gets wet after shower. Reception service average. Too many youngsters at the hotel. They called a service man to repair air con but did absolute nothing!!! Warning!!!

Kiri Renshaw

Quite a young hotel, perfect for college/uni students. Too loud by the pool at times with people playing different music on speakers, who ever has the loudest one wins. Lovely staff, clean hotel, Ahmed in the restaurant was very friendly and helpful. Great location - very near the strip but not disturbed by the noise. Guests are noisey when coming in though so I recommend bringing some earplugs. Great food - went half board and glad we did.

arvin najafi

Pool and breakfast were nice, but we had issues with the door locks. Muhammed, one of the waiters, truly stood out super friendly, full of energy, and made us feel very welcome!

Lukasz Smigiel

It is not that bad how others complain,of course a lots youngsters but you should expect that going to Magaluf,overall it is good place to stay and the location one of the best in Magaluf.

Hernando Montoya

It's hard for me to imagine a better experience at a 3-star resort. The rooms and facilities weren't luxurious, but were very clean and comfortable. The staff at the bar was very friendly. The food was actually very decent and surprisingly good. There's good restaurants and an amazing beach 5 minutes away. A special shout-out to the entertainment team, Saul and Maria. They are amazing. Very good with both kids and adults. Our girls loved them! Thanks for the wonderful experience, Saul and Maria!

Lisa M

Wonderful experience!!! The kids club / mini disco team, Maria and Saul were BEYOND AMAZING! They were so so sweet to our three daughters, and our kids absolutely loved going to the kids club and mini disco every day! The hotel itself is also wonderful! The pool is great, food in the restaurant was wonderful, and the location was also wonderful! I highly recommend this hotel if you have children!

miriam kerins

We had an amazing stay at this hotel and we are already looking at returning. The staff are excellent especially Saul who was brilliant with the kids and ensured everyone had a good time even the very little ones. We were self catering as we like to venture out for meals so we can’t comment on the food however the hotel and facilities were excellent. Great location in walking distance of all amenities. Will definitely be back!

Alan Curran

We really enjoyed our stay at the Plazamar, the room was clean and tidy, the facilities were very good. Our kids really enjoyed the pools. The resort is only a short walk down to the beach and which has plenty of bars and restaurants nearby.

Aileen McNeill

This is an absolutely fantastic hotel. The food at the buffet is all very tasty with a great selection of dishes that change every day. The rooms are immaculate and the staff are absolutely fabulous and no matter what we asked of them it was sorted immediately. I couldnt recommend this place enough. It has a lovely homely feel. Public areas are immaculate and no smoking or vaping allowed around the pool area.

Janet

Lovely staff on the reception we arrived late so the staff on reception opened up so we could have something to eat.The food what can i say everyday was excellent food hot and plenty of choices staff work very hard and friendly. we had an apartment over the road from the hotel loved it. Plenty of room. Kitchen area was good to have fridge,microwave, cutlery, plates, pans you do need a kettle though. Staff serving the drinks very nice, you need to be quick for a sunbed. Clean towels daily beds made cleaners so nice. Nothing much for young children. Having the beach down the road is a bonus.. Overall very good holiday.

Chloe Poole

Very good location, close to the beach and other amenities. The food on offer was very reasonable, we stayed for 5 nights and a different option was offered each day for lunch and Dinner. Breakfast was the weakest of the meal times but still suitable. We did stay in the apartment building across the road from the main hotel, the room was nice and had a little kitchenette and a balcony. However, the lift in the building broke multiple times in our 5 night stay. Staff were quick to fix the lift usually within the day. Despite this, this was a challenge as my grandmother who suffers with pain in both her hip and back did find the stairs challenging (we were on the 3rd floor) this did at times exacerbate her pain. I would recommend to others with similar conditions to stay in the main building as it has 2 lifts or stay on the ground floor of the apartment building. For the Bar, you need to have one euro for a cup to get a drink. The Alcohol selection was slightly limited and cocktails are not included in your stay. This is ofcourse a surprise to those who booked all inclusive. I do recognise that Spain as a whole is introducing measures to ensure that guests are not drunk or disorderly during their stay. I would like to suggest that maybe the hotel could introduce one cocktail a night included in their stay as I believe this is a fair compromise. Overall, it was a good budget hotel and I enjoyed my time staying here, and I would book with this company again

Tara Meredith

Photo 360 was a very fun feature to have! Lovely hotel staff and great atmosphere. However, the hotel needs some very clear maintenance work both in the pool and surrounding area as there are times missing and broken floor. We booked a family room, expecting to sleep in the same bed as my husband but he ended up sleeping on the sofa and myself on a single bed in the living area while our children had the single beds in the bedroom. The sofa bed was supposed to turn in to a double however, there was a single pull out underneath that was filthy, torn and with no sheets on it. The food was not the best although, this was a budget hotel but breakfast was the same every day with no change in cereal option sat all and cooked breakfast. Lunch and dinner was always the same just alternating. There was supposed to be unlimited snacks but it was just a few sandwiches that had been made up from the left over breakfast. The unlimited ice-cream was like slushy milk and not very nice. The unlimited drinks were very limited! No cocktails included just vodka, rum and martini with a soft drinks mixer and beer. The entertainment was good for the first 3 days. Valerio, the entertainer was fantastic however, he left after 3 days leaving no entertainment during the days and evenings, not even music playing around the pool area. Cala millor is an absolute beautiful place to visit and I can't wait to come again however, I will be staying at a different hotel. I am also not looking forward to staying in the Bluesea hotel in Tenerife next year due to this experience. With a little bit of work, this hotel could be absolutely amazing!

Claire Lewis

Hotel basic but clean, staff were lovely. Food was basic but you get what you pay for. I found lunch the best. Entertainment Alex was amazing in the evening, fun video with music and bingo. Great guy!! Fantastic location, 5-10 walk minutes to beach, bars and local shops which were very reasonable. Lovely restaurants on front, food delicious and bars overlooking the sea.

Emma Hills

The location of the hotel is great! Unfortunately on arrival we were given a room with 2 single beds for 3 of us, and when we requested another room the receptionist told us there was nothing he could do and that I could wait for the manager who may or may not turn up. They offered a trundle bed that wouldn't even fit in the room! Luckily another guest offered to swap rooms with us and saved the day! Had it not been for them hearing us at reception I dread to think where we would have slept. We received no apology of offer of assistance and were extremely disappointed at the lack of customer service and care in this situation. I had even emailed the hotel prior to arrival to make sure we had enough room for the 3 of us and was told there were no 2 bedroom rooms, when in fact there are! The air-conditioning in the room was not fit for purpose and it would be awful in the height of summer. The food was not amazing. Not a great choice and appeared to be reheated from dinner to lunch and vice versa. Breakfast was good but we struggled at lunchtime and dinner. In addition there was no selection for children really other than chips and pasta. There are only 30 sunbeds for the whole hotel and apartments, and 4 umbrellas which was not enough and unless you queued for a bed at 8am you were lucky to get a sunbed! Usual people leaving towels and disappearing for hours but the lifeguard did remove after an hour or two to free up beds. You definitely get what you pay for at this hotel and despite the issues we had it was a nice break away but things could be improved!

Joe Johnson

Just back from a week at HSM Canarios Park with my Wife and 2 kids, ages 2 and 4. We all had the best time. This hotel is ideal for families with kids. The food is good, nothing fancy but plenty options for the kids and fresh fish or meat cooked at the buffet every day. The restaurant is open for long periods which makes it easier to plan your day and means you can avoid busier times. The staff were amazing, so welcoming, friendly and helpful which really adds to the overall experience of feeling welcome at the hotel. The rooms are cleaned so thoroughly and beds were always made up and room tidied and cleaned throughout the day. The staff would even make the kids beds and then lay their teddies on top. There are 3 pools at the hotel so always space to find a couple of sun loungers. The kids pool was great, so shallow so easy to relax and not have to worry. There are shuttles into the town but we always opted to walk as it's a straightforward route that's pleasant and safe to walk - about 20 mins or so. The tourist markets in the town are great and well worth the walk. Some nice bars and cafes too. At the end of the week none of us wanted to leave so I think that says it all!

Selina Ryan

Hotel is clean rooms are clean apart from ant problem, Plenty of beds by the pools, 4 pools in total all inclusive is great food is extremely repetitive and always cold. Entertainment is fantastic and its what really makes this hotel, town is 20 minute walk not great walk with buggies or young kids. Expect to wait up to 2h for a taxi into town especially in the evening.

Carla Brotherton

After reading the reviews on this place I was dreading it!! I couldn’t have been more wrong. The staff, especially the entertainment team, are great. The rooms are very basic, with some rooms being very high up if you have small children. We were on the 4th floor and had to tell the kids not to be on the balcony alone. It can be noisy however it never kept us awake. Would not recommend this hotel for childless people. It is VERY child friendly, ours are 6 and 4 and always something going on for them. Food is ok. We had some really nice meals. No issues with food poisoning. Always chips, pizza and pasta for the kids if you have fussy eaters! Breakfast was lovely every day. The free minivan is a bonus to the town and beach. The town is lovely with activities like renting quads available. Beach is gorgeous! The pools are great. We spent all of our holiday around the kids pool and splash park, the other pool is a little deep. With the shallow end being 1.2m, better suited for good swimmers or adults. Splash park is amazing for the kids with little slides. Some of these reviews I feel are very harsh. It is a 3 star hotel and if you expect 3 star you will love it. For the price of the holiday we can’t fault it.

MRA Kahn

Not the Holiday We Hoped For Unfortunately, this hotel wasn’t for us. What we anticipated as a peaceful getaway turned out to be more like a summer camp for kids. From the pool to the restaurant and even in the hallways, there was constant noise—screaming, yelling, and door slamming, often caused by unsupervised children. We were hoping for a relaxing, quiet escape, but that simply wasn’t possible here. While the staff were friendly and the basic services were good, the overall ambiance was not what we had hoped for. It’s worth noting that this is not a great option for vegetarians or those who follow a halal diet. Pork was widely available, but there were no halal meat options at all. Vegetarian and seafood dishes were often placed next to meat dishes, leading to frequent cross-contamination—again, often due to kids helping themselves without supervision. The hotel may be ideal for families with children looking for activity-filled holidays, but for couples or individuals seeking tranquility, this is not the place. Sadly, our holiday felt more stressful than relaxing, and we won’t be returning.

Danielle Lishman

We have just come back from a holiday at HSM Canarios Park. 6 Nights all inclusive with a 6 year old and a 11 year old. The hotel is immaculately clean and the staff are constantly keeping on top of this. There was a massive variety of food available and there was either a meat or fish being prepared by the Chefs whilst you wait at dinner time and tea time. We really couldn't fault the food at all and there was a good variety at the snack times as well. There's a variety of drinks and alcohol beverages available. Upon check in you get a voucher that you exchange for plastic beakers and they are yours for the remainder of the holiday and are used for all drinks outside. If you lose a beaker its €1 to replace. The area where the hotel is not particularly near anything but if your after a family holiday at a hotel where kids can help themselves to as many drinks and ice creams then it doesn't matter the location. Loads of kids entertainment as well as the option of kids club. There's 3 pools which are observed by life guards. One pool has slides which the kids enjoyed. There is a free shuttle to the beach every 10mins however probably my only downfall of the hotel would be the fact that given the size of the hotel the shuttle is an 8 seater mini bus and during school holidays its a bit of a nightmare getting on and getting back as there's so many people wanting to go and although us Brits have a bad reputation in Europe we do actually queue. We didnt get to the hotel until 4am and it would of been nice if there had of been complimentary bottles of water just with everything being closed. But we would definitely return and definitely recommend this hotel for a lovely break with the kids.

Elaine Healy

Positives - the staff at the pool and buffet were lovely. The downstairs pool was lovely but they are missing a trick with the upstairs pool. It has Beautiful panoramic views but no amenities. shower was strong, reception was clean and their staff helpful. That's where it ends. Negatives - absolutely in need of a remodel. Bathrooms in every room were tiny. You had to straddle the toilet to close the door. Enamel missing off bath, rooms small, cleaning service very poor, bed clothes not changed in 8 days. No towels in room on first day. Bed made but top sheets taken and not replaced. Toilet roll not replaced, floors not cleaned during stay. I appreciate the rule about drinks in all inclusive but giving tiny glasses is really cheating people. One lady who was not all inclusive got some cold water out of the drinks machine and was told this was not permitted. Water is a basic human right - very disappointing behaviour. No fridge in room - some people had medication with them to be refridgerated Poor show

Mary

Amazing quality price. Generous buffet 3 times a day. Wonderful breakfast. Very nice staff, a special mention to Carlota so helpful. She could remember my name and surname perfectly the second time I met her! This hotel had been recently renovated. Two swimming pools super new and clean. Fantastic beaches a few minutes walk away. White sand. Transparent turquoise water. Good TV with lots of channels. Good AC. Nice bathroom with a tube. Good wifi. A balcony. Nice bedroom spacious entirely newly renovated. I am glad I didn't read the negative reviews.

Ivo Fins

Hafida was done a great job in cleaning the room and very friendly - had the chance to have a chat with her and was very friendly! All staff friendly, and the hotel is very well located. Nice food on the meals as well, good price-value.

Veronica Nosiri

Sure! ⭐⭐⭐⭐⭐ A Wonderful Stay! I had a fantastic experience at this hotel. From the moment I arrived, the staff were welcoming, friendly, and attentive to every detail. The room was spotless, comfortable, and well-equipped with everything I needed. I especially appreciated Alejandro, dilay and carlotta they were very helpful and always smiling. The location was perfect — close to the beach shopping centre and convenient, and restaurants, most especially palma airport yet peaceful and relaxing. Breakfast lunch and dinner was delicious with a great variety, and the service throughout my stay was consistently excellent. Overall, a wonderful place to stay — I’ll definitely be coming back and highly recommend it to anyone visiting the area!

Bojan Cvetojevic

I am very pleased to have visited this hotel. All in all, when you look at what you get for the price you will pay, I can recommend it. Excellent location, close to everything. All the staff are very friendly, especially Joanna and Carleta.

Karol F

When choosing this hotel, I was guided by the price-to-review ratio. On Google Maps, it had a 4.2/5 rating, which is very high for a three-star hotel. I read a lot of reviews and was almost certain that it wouldn’t surprise me in a negative way. Rooms: Pros: The interior is clearly renovated. It’s cozy and comfortable (Junior Suite). The bedroom is separate from the living room and bathroom. Cons: The air conditioning was weak and noisy. Cleaning: Each time, cleaning lasted around 3 minutes – if anything was lying on the floor, it was simply skipped during mopping. Also, there were lots of ants if anything sweet was left behind. Generally, ants in Mallorca are standard. Hotel exterior: Not renovated, but nothing terrible. You can relax by the pool and use it without any issues. Staff: The animators are the heart of this hotel, along with the reception team – they’re the only ones who didn’t make strange faces and were very helpful. I had lots of laughs with them and would definitely recommend them. In the evenings, there are live shows or events like bingo. All-Inclusive: A disaster – tasteless, repetitive, sometimes undercooked, sometimes overcooked. Out of 5 days, I only enjoyed one meat dish and one pasta sauce. The quality of the drinks was laughable. Only the beer tasted normal. Overall, I rate this hotel 3/5 – but without the all-inclusive. If including the food, I’d give it a 2/5.

Kristóf Máté

The hotel room was amazing, the beds were comfortable, the bathroom was clean and well equipped. The animation team made sure that we had, fun all of them was super nice and helpful The other workers were also helpful and kind. Everything was in walkable distance the beach is very close to the hotel. The food was incredible we had a big selection of food every time. All around it was a great experince, I can only recommend it.

Emma Longlands

Hotel is very central to everything you need. Food was nice but not a major selection of it. Snack bar was awful, nothing on offer. No sunbed wars thank goodness! No cocktails unless paying sadly but they were nice. The rooms... 2 of us stayed in a junior suite, 2 in the apartments. The apartments are in a separate complex which isn't ideal. Dark and abit ominous walking to it at night. Apartments were tiny, very dated, rusty, musty and mouldy. We did complain but hotel was fully booked so nothing could be done and nothing was done. Very disappointing attitude from reception. We ended up moving in to the junior suite for everything except for sleeping which we couldn't change. All in all the hotel was handy to use for a base but basic. Definitely not for kids, nothing to do. Entertainment staff tried but I think with the lack of facilities there's only so much they can do.

Ro Fo

This is our first family holiday in a long time and we can't say anything bad whatsoever. The service frim all of the staff had been exceptional, there are plenty of activities for the children to do throughout the entire day. The location is great, a short 5 minute walk at max to the beach where there are plenty of places to perch up for the day. The sunbeds we used were fairly expensive for the day at €38 but the location was worth it and then sea is fairly shallow for quite a distance. The rooms were kept in good standing and cleaned everyday to a good standard. For the price of the holiday, this has been a great choice and one we would consider again in the future.

Victoria Xhokaxhiu

WHERE DO I STARTTTT. this holiday was simply amazing and one i will NEVER FORGETT. i only have one negative about this place, and that was the food. obviously it was great but it was a bit repetitive. if there was diced potatoes for breakfast, for lunch there would be diced potatoes in cream etc. it was SO CLEAN and even though it was repetitive, it was fresh and it was nice. that is why i have done 4 stars instead of 5, but take my opinion with a pinch of salt, i have stayed in nicer hotels. here, you get what you pay for and even more. the bar is AMAZING and all the staff there are so nice. i personally didn’t really stay at the hotel during the day and actually went down to the beach, which is A MUST DO. cala millor is only 15 mins up, and cala moreia is just around the big headland down south which i think is great! the central location was really convenient as you had loads of shops and THREE WHOLE BEACHES at your convenience. i love this place so much it is something which should be on everybody’s bucket list really. THE ENTERTAINMENT TEAMM!! AHH I COULD LITERALLY WRITE A WHOLE REVIEW JUST ON THEM THEY ARE SO SO KIND! especially sveta what a DIVA oh my gosh. if you like lounging by the pool and generally staying in the hotel SVETA IS YOUR GIRLLLL like i have been to other hotels in mallorca and there just isn’t a person quite like her. always smiling, always laughing and can somehow turn a dead crowd into a smiley, happy one (please teach me your ways how do you do it!!!!) but no seriously before i came, i read the bad reviews and thought cheers that’s the holiday ruined. BUT NO! these people are such trolls and have nothing better to do like are you being forreal. i read a review saying the swimming pool entrance is unsafe and yadayadaya but it is very accessible and convenient if you don’t want to go ALL the way around to the front. we stayed in room 501 and absolutely loved it! the cleaners deserve more recognition they work so hard to make your rooms spotless. all the staff and amenities were so lovely and i would 100% come again. my top tip is DONT LISTEN TO THE TROLLS ON HERE!! they sabotaged their own holiday AND THEY WILL COME AND TRY TO SABOTAGE YOURS!! especially on tripadvisor when i tell you i was genuinely scared walking in those doors. ENJOY YOUR HOLIDAY AND MAKE THE MOST OF IT!! 🤍 also sorry if im in the photo it was the only one i had where you could actually see the room - we stayed in a junior suite.

Katie C

The hotel entrance, lobby, pool and restaurant areas are perfect- so modern and clean. The bedroom was a basic twin but stylish and clean. Service at reception was mostly good, depending on who you asked for help. All staff, especially in the bar and restaurant were friendly and cheerful. We paid €30 for late check out until 4pm which is handy. Taking a €10 deposit for towels for the pool seems a bit unnecessary but didn’t mind paying. The pool area and views out to sea were really amazing, such a great location. It might be a bit noisy if you aren’t going out at night but we had a great time in the bars. We were two friends travelling but it would be great for friends or couples. Great value hotel, will come back.

Georgiana Ceapa

I stayed here for 3 nights, when checking in Lisa at reception kindly upgraded my room to a gorgeous sea view room! Room was nice and spacious, however the beds were 2 separate beds put together which kept moving away from each other. Location was perfect, super close to the strip, the bus stop was only a 5min walk and about a 10min walk from the beach. Food was really great! Great breakfast selection too. Staff was always nice and helpful to me during my stay. Cleaners would knock on my door before coming in and if I said no they’d ask if I needed new towels or anything else. Pool was super nice, the loungers were comfy. I’d say in the evening you can hear the noise from the strip but personally it didn’t bother me as it wasn’t too bad. I’d stay here again :)

Christine Hants

Lovely breakfast selection. Beautiful location but have to walk up extremely steep hill to reach hotel. Coaches do not drive up the hill. If any mobility issues, this is not ideal. No entertainment at all. No music in pool area. Pool area perfect. Lots of sun beds and seating areas. Bedding is beautiful cotton and pillows are lush. Shower is excellent. Beds are wooden framed on tiled floors (2 pushed together for doubles) very noisy from neighbouring rooms including above and below rooms as beds being moved around at all hours of the night. This could be easily fixed with soft pads on bed legs. Will suggest as we're still here! Lovely location for restaurants and pubs. Beautiful beach.

Yasemin Seren

My boyfriend and I were really excited to stay here after a fantastic experience at Cook’s Club Rhodes, but unfortunately this hotel didn’t live up to the brand — at all. It felt like a completely different (and much cheaper) hotel chain, and we were honestly so disappointed. Here's why: Pros: 1-Breakfast was good, but as someone with a gluten allergy, the lack of gluten-free options was frustrating. I had emailed in advance and was told to notify the front desk, but the receptionist didn’t care at all. 2-Always enough sunbeds available — no morning wars, which was nice. 3-Great location near the beach, bars, and restaurants. Cons: 1-Half of the sunbeds were cheap plastic ones — not the stylish ones advertised in the photos. 2-The beach towel system was a joke. You don’t get them in your room; you have to ask reception, and we were told to “come back later” for hours because they had none available. We ended up using our room towels just to go swimming. 3-Rooms were super basic. No kettle, no slippers, no extra touches. 4-No poolside service. You can’t order food to your sunbed, and there’s no waitstaff at the restaurant — it’s all self-service and pick-up, cafeteria-style. 5-No music or vibe at the pool — just awkward silence all day. Compared to Rhodes (which had DJs, energy, and great atmosphere), this was lifeless. Evenings? Also silent. If you want a relaxing drink and vibe at the hotel, it’s dead quiet. 6-Thin walls. You’ll hear your neighbors sneeze. 7-No outside snacks allowed by the pool, which is fair — but there were barely any snack options available to buy either. 8-Housekeeping barged in before 9AM multiple days — while we were still asleep. It felt invasive, especially with pool opening at 10 and breakfast lasting until 10:30. Why did they have to come in so early? Bottom line: This hotel needs a serious glow-up to match the Cook’s Club brand. Until then, I wouldn’t recommend it — especially if you’ve stayed at Rhodes and are expecting a similar vibe.

jovita sakalyte

Great hotel with a great staff! Everyone is really welcoming, helpful and friendly. Especially Jose and Alberto that makes the best cocktails 😉 Breakfast had a great variety of food and a lot of choices. It can be a little noise if you have windows open, but can’t hear a thing if it’s closed. Thank you for a great few days. I would definitely recommend it.

Dawn Williams

Lovely area, nice hotel. No kettle in room, if you want one it's €20. I bought one. No TV Remote, it's €20. Rooms are clean. Food mixed bag of meals, wasn't a lover of it. All inclusive, but you can't take food out. You can't take fruit out. Snack bar, same food daily, hamburg, chicken nuggets & toasties. Also, you hire your cup for the bar €1 per cup, you can't get a drink without it, you have to carry it with you, they do swap them out at bar, but carrying the cup constantly is a pain. Crazy logic to it. The pools are awesome, entertainment with interaction with fun. While in pool, Town is 5 minute walk, Cooked breakfast was amazing at the travellers Inn. Lovely gifts and plenty to find in the shops.

anne goodman

Rooms are a bit dated but the cleaners are wonderful. The pools are absolutely fabulous. The food is good, something for everyone, lots of fresh salads, rice, pasta, pizza for the kids! Bar staff are brilliant. Entertainment staff were good. The kids disco is too competitive and should just focus on dancing, it left our little one in tears more than once, so we stopped going, he just wanted to dance. Over all we had a lovely holiday and I would recommend the hotel.

Sue Wiseman

This is my fourth day of a solo holiday just for a break in the sun. It’s a large hotel with 3 different buildings. One large dining room, pool bar and couple of others on an evening. It’s spotlessly clean the staff work tireless and I’ve encountered them friendly and helpful. The food is fine, typical 2 /3star buffet always fresh salad, bread and fruit in hand. Wine on tap in the dining room as well as juices etc. Menu is changed daily and again spotlessly clean. Sunbeds are fine they are comfortable but bring a pillow as they don’t sit up. The little shop sells blow up wedges for them. Sunbeds washed down every night and pool area cleaned thoroughly. Also bear in mind it’s a budget hotel and there are lots of families with children. Don’t leave reviews moaning putting people off when you expect cordon bleu meals for this price. Ignore the bad reviews it’s not that bad! Plastic cup situation yea cool idea but I like a nice glass. Check in could be easier and faster too

Jack Duell

Best hotel we have stayed at. Great choice of food on offer, perfect for families with fussy eaters. Kids played safely in the pools and went to fill drinks without us parents worried. Staff entertained everyone at all times, very happy and friendly. I can't recommend this hotel enough. We are booking our 2026 holiday 24 hours after we got back.

Denise Wilkes

Just back from 5 nights at the Cala Romani We are used to 4/5 star hotels so was not expecting too much. We were pleasantly surprised, the room we had was clean and fresh was also cleaned every day The pools were large and clean, food was really good, my husband is very fussy but found something to eat at every mealtime. We were not far from a beach and small walk to the little town, which was quaint. My granddaughter loved the entertainment The animation team were great around the pool and some good entertainment put on. I would recommend this place

Joanna Jeffree

This is a wonderful place to stay for a relaxing holiday in a beautiful location. The hotel is very welcoming and spotless throughout. Lovely comfortable bed and good shower. The food was great, very tasty and plenty of choices. The bar was fab, with lovely friendly staff and again lots of choices: alcoholic drinks, soft drinks, cocktails, tea and coffee. The views from the hotel are incredible. It was so lovely having meals on the terrace looking out at the ocean. Plenty of sun beds to relax on and the pools are lovely especially the larger one which has a view of the ocean. The rooftop spa is amazing! Incredible views to be enjoyed while relaxing in the jacuzzi. I am a solo female traveller and wouldn’t hesitate to recommend this hotel to others; it’s safe, welcoming, and very peaceful with everything you need. I’ll definitely return. Thank you.

Georgina Lyell

My friends and I came here and we all absolutely loved it. The views from the bar and rooms were absolutely gorgeous and we all enjoyed a drink on a night time looking out at the ocean. The staff are all so incredibly hard working, attentive and friendly. Everyone I had an interaction with was absolutely lovely. The food was always delicious. With plenty of options and a variety of cuisines on different nights. We were all impressed with the quality of the food and looked forward to dinner each night. The viewing terrace on the top floor with the spa was beautiful (and a huge thank you to Gabriel for telling us about it!). The spa itself was also really good, and the masseuse was so friendly and calming. I could not recommend her enough. Overall we really enjoyed our stay here. It's a bit further out than other towns in Mallorca, but definitely worth it for those views ❤️

Louise L

Nice hotel in a lovely location but could do with some improvements. All the staff were very friendly. I would return again for a short stay if the below issues were addressed. -The rooms are very clean but could do with some updating, they are very old fashioned. -Other guests will hog the sun beds all day by putting their towels out before 9am, and then not returning for hours which is very selfish and I had to spend ages wandering around trying to find a place to sit. -The gym AC is not sufficient, it was very unpleasant to work out in there because of the heat. -I sent requests for dairy free food options both in my booking and emailed ahead of time and was told I would be accommodated. Sadly many of the vegetarian dishes contained dairy (not labelled), not all food was properly labelled with allergens or dietary requirements (chickpea stew contained meat without being labelled??).

Dean Ravenscroft

Myself and partner just returned home from a 11 night stay today….. our 3rd visit to this holiday in 3 years and we are still impressed. We stayed all inclusive again…….. Plus points ——————— 1. views from terrace are incredible 2. Sun beds are always plentiful and spacious 3. Great food…. Sometimes a strange combination 4. The grill in restaurant is always serving freshly cooked food 5. Drinks are ok….. beer could be better but ok 6. Safe, tv all available in room ( charge for safe ) 7. Views from top floor are a must…. Panoramic 8. Entertainment is 3 nights a week…. Would prefer more 9. Beach a short walk away with some lovely local restaurants 10. 2 x swimming pools available 11. Tennis courts & gym with sauna available Negatives —————— 1. You will get bitten by mosquitos 2. Could do with tea/coffee facilities in room 3. Wished entertainment was more frequent ( only 3 nights ) Staff ——— All staff were helpful & friendly but the star member is Annet who is on bar most nights, always smiling and speaks 4 x languages so can be useful if you are sitting chatting to other residents at bar with language barrier. We also chatted daily to lifeguard who was very friendly and helpful. Reception staff were great and friendly. Hotel housekeeping staff were exceptional and everywhere is spotless. Overall great hotel and will definitely return….. Dean

Jenny Chikwavira

Absolutely fantastic hotel. Ideal if you want a relaxing break away. This was our 4th stay, and we once again booked direct and had a room with a terrace. The staff and food are great. The location is stunning

Gustav Lykke

The surroundings of the hotel – the town and nearby beaches – were absolutely fantastic. Upon arrival, we were pleasantly surprised to be upgraded to a larger room, which was a nice gesture (1+ for that). However, our excitement quickly faded when we entered the room and found it hadn’t been properly cleaned. There were countless hairs on the floor, and it looked like someone had rushed through the cleaning without care. The food was unfortunately terrible – and I don’t use that word lightly. Breakfast was okay, but it resembled what you’d find at budget hotels, both in variety and quality. Lunch and dinner were very repetitive, and the meat was so tough it was nearly impossible to cut through. I don’t want to sound dramatic, but my corn literally tasted like the smell of sweat. I also found a hair at the buffet (see photo) and another on my plate (which I didn’t photograph). Drinks were decent, and the general service was acceptable. However, it’s a shame that the lifeguard didn’t stop people from jumping into the pool because people on sunbeds got wet. All in all, the location saves this hotel a little, but the experience as a whole was disappointing. Sadly, it’s a 1/5 from me

Regina Reginka

From the moment we arrived, we were welcomed with warmth at the reception - Adam and Maryla were helpful and explained everything clearly. I absolutely loved the option to extend our use of facilities and all inclusive service after check out for only 10 euros extra! There was even a designated room to get ready before leaving which was very useful and thoughtful. Entertainment at the hotel was super fun with Tony and June leading the way. Games, aqua aerobic in the afternoon, followed by singing and dancing in the evenings. There were two swimming pools to choose from one with music on and another one quieter, perfect to read a book. The bar service was friendly and welcoming, making it easy to relax and unwind. Food was tasty with plenty to choose from, such a meat or fish or veggies. All the staff were super friendly. Rooms were cleaned to perfection daily, staff were genuinely attentive. Direct access to the beach was a bonus, as you don't need to get change or plan to go and swim in the sea. Definitely recommend as a family holiday !!!

Louise Cowling

Very basic room, didn’t have any air conditioning for the week and it was very warm. Basic food but lots of choice, fresh fruits and various veggies/protein, although it was all served a bit lukewarm. Drinks were good and snacks good also. The location was great, directly in the centre and so close to the beach. Overall had a good stay, the hotel was basic but was fine! Cheap and cheerful would be a good way to describe!

Flynn Stocky

This Hotel is good. The room had air conditioning which was brilliant for this heat. The room was cleaned daily with fresh towels. The Resteraunt was good with either indoor or outdoor seating, the food was good especially at breakfast. Worth getting up for. The pool area is nice, the bigger one at the back of the hotel. However it did seem to have an awful lot of sunbeds but not as much sunbed space. I think it would be better if the sunbeds were put out in places instead of everyone rushing to do it at 10AM when the lifeguard unlocks them. If you arrive any later than 10AM you will struggle to find some space. The snack bar by the pool was good and so was the bar Overall I would stay at this hotel again. It’s in a great location.

Geoff Woodcock

Short break here with Partner. Booked this hotel for its beachfront location. Was sadly disappointed to find there are no sunbeds for hire on Cala Gran Beach. Nearest beach with sunbeds is a 25 minute walk away, or a taxi ride for those people with mobility issues. Hotel itself is quite good for a 3☆, although it is like a maze. We arrived after midnight and had to find our way from one block to another in darkness with a rudimentary map. Service is very good. All the usual drinks are available for those on the All inclusive package. Food quality is typical Spanish hotel style, served dangerously lukewarm at best. Would we stay here again? Probably not!

Lucy Floyd

Lovely hotel, smaller but very nice! Been refurbed. Very clean and staff were fabulous.could do with a pool table! Location excellent. Just one thing.. the towels small awful. We had to ask for them to be changed a few times and also heard others.. they are just old but really need updating. Everything else great and would stay again. Loved being able to use Altair pool area too...that pool seemed warmer.

Missvgrey

Ok I’m writing this review just for insight for others I do not want to sound too disappointed because I’m not there is just some things I think people should know good and not so good before they book , now for a 3 star apartment complex wow it’s a lovely very clean and maintained beautifully the staff are incredible and will go above and beyond for you , there is a little shop and a couple of shops just outside the complex as well but the not so good is the noise from entertainment not on the complex so much as that finishes at midnight but the noise is from the other pubs and clubs and unfortunately does not finish till 4am 5 days out of 7 and it’s perfect when you keep doors closed but then you struggle because no air conditioning and it’s just too hot so it’s a bit of a tough one I understand 3 star won’t have all needs covered I just think it would of been perfect with AC because the swimming pool is lovely and the food at the snack bar is at least a 4 star it’s delicious and the noise is very loud but other than those couple of snags it’s a lovely complex but unfortunately because of the noise me and my partner would not return so I hope in the future they can think of fitting rooms with AC or even a good fan would be great , I’ve put 1 star for location just based on noise but the location for shops bars and restaurants would be a 5 star

ellie evans

rooms are extremely unclean. arrived at this hotel late last night to find stained bedding and pillows and clumps of hair all around the apartment. aswell as that, cockroaches outside our room. all staff here are extremely kind and welcoming. However, i mentioned to reception that one of the rooms had an awful eggy smelly and explained the issue with how unclean everything is. We had been told someone would come to sort it out and after all day, no one has been. In addition to this, a kettle in our room leeks and we were left with water all over the sides and covered our charging cables. apart from this, the rest of the hotel is lovely and a great place to be. Just the rooms need to be more taken care of.

Tor Nøtsund

+The room was very clean. +The staff is very friendly and helpfull. +Close to stores, and a short walk from the shoping centers. + entertainment every night, for those who likes that. +lots of sunbeds. -its noisy as ****. The evening entertainment is so loud that you are forced to be a part of it no matter what. And when the entertainment is finnished you can hear the nightclubs from the center. You could close the doors and windows, but then you boil, cause there is no AC. Dont bring kids here. Besides from that we were happy, we adapted.

Chris Kinsella

Very good apartments always very clean plus the maids come in every day to spruce up. The staff are very kind and considerate and do everything to make your stay as comfortable as it can be

Guy Walters

We had a really enjoyable stay at this hotel and would happily return. The location was perfect—just a 10-minute walk to Sa Coma, with plenty of charming little restaurants nearby. The hotel itself was spotlessly clean, and the staff were incredibly friendly and helpful throughout our stay. For a budget hotel, it exceeded expectations in every way. We stayed on a bed and breakfast basis, and the breakfast was great— the eggs and bacon, which were freshly cooked on the spot. There was a good variety of both hot and cold options to choose from each morning. Our room was a decent size, and we had requested a top-floor room, which they were kind enough to provide. We stayed at the back of the hotel, and the view from our balcony was stunning—looking out across the countryside and towards the distant mountains. The beds were very comfortable, and the bathroom was clean and with a decent shower. If we had to mention one small downside, it would be the limited pool hours—it was only open from 10am to 5pm, which might not suit everyone, especially in peak season. That said, we only used the pool on our last day, so it wasn’t a major issue for us. Overall, this hotel was a fantastic find—clean, comfortable, well-located, and excellent value for money. Highly recommended!

Joanna Suszko

The location was great. Beautiful sea view. Friendly staff. Spacious room. Good sized pool with plenty of chairs. Inflatables are available to use. Good addition of pool tables air hockey and ping pong table. Now onto not so positive note. The cleaning was not existent. All housekeeping does it change towels and add toilet paper although not every 2 days. In our week’s stay we had 2 rolls as we checked in then no more been added till day before we were leaving which weren’t great. No cleaning done. I have seen comments that it has been said and on booklet that you can have it requested. I can guarantee I have listened properly and this was not advised nor I received the booklet explaining this. Only received the questionnaire key card and excursion booklet with a map. I have travelled quite a bit and never had to request cleaning of the room. Would be nice if a sponge and washing up liquid were provided to wash the pots. Drinks in the bar are a bit overpriced and not much going on in evening. Only 2 nights had some entertainment on. Overall a nice stay however not sure if I would return.

Michael Hargreaves

Well for a family of 7, our t.v hasn't worked for the first 2 days, said the cable is in the wall and they need to get somebody out. (no apologies) another thing is that we was stuck in the lift twice first time a guy eventually came and let us out, the second time we was in there for 5-10 minutes and the lift just opened on its own, half of the doorway blocked by the next floor down" we had no signal to call the emergency number and we rang the loud alarm for a long time... I went and told the desk about it and the guy said I was lying because he would of heard it. So I got very angry with him for calling me a liar... Your key cards for your rooms seem to not work every now and then, we have had 2 new cards in 2 days and we are on the top floor" so have to walk up and down twice just to get into your room. Not the best with the entertainment side of things neither, its the summer holidays and only have entertainment on tues,wed,Thurs & Saturdays... so Friday Sunday and Monday there is nothing... Says the bar closes at 11.30pm but you go at 11pm and they won't serve you. Swimming pool is quite small... No self cooking appliances are available to cook in your room. There is no vending machines or anything for drinks and snacks when the bar is closed" We have had problems with the Air-conditioning unit in the bedroom not working. Only good thing about this place is that it looks nice :/

Alison Mackie

Perfect location but hotel rooms need upgrading. Absolutely no housekeeping done while we were there. Only towels replaced every 2 days. We had an apartment with a kitchenette but no cloths or washing up liquid to wash dishes. Small details like that would improve the experience. Bar staff and reception staff were lovely. Restaurant was terrible. We didn't get to eat until 8pm the day we arrived. By that time the buffet was nearly empty and what was there was stone cold. Didn't go back!!

Dodge

i have recently came back from these apartments a week ago, can’t fault the room or the staff but there is one member who was very over friendly (the life guard)which was a concern for me as i got told by an adult that it was grooming, saying he wants to show me detailed things that i’m his princess baring in mind he knew i was 16, he was giving me over friendly compliments, but it felt like i was constantly being watched at the pool and made me feel uncomfortable during my time there,there was never enough sun loungers around the pool especially ones with shade were never available which left me with severe blisters from the sun alongside using sun protection i still got them. on a night cant fault the room it was nice and cool but can fault the staff when there was a group of people outside sitting on the tables screaming and laughing until 2 am in the morning, then the people next door to us slamming doors, arguing, shouting until 3 am and potentially longer some nights, you could hear all the movement of people walking around etc upstairs which wasn’t great as it left me with a lack sleep across my holiday. but apart from that the pool was clean and all the other staff was lovely, overall from the entire time there it was brilliant and will definitely be returning but just that one part which had pretty much ruined the holiday. tax we had to pay which we didn’t know about having to pay aswell but that is a new rule in a few countries now. only thing as well was that the floor in our room wasn’t clean it was sandy and so was the bed sheets every night and the sheets themselves were greasy which wasn’t comfortable. and for everywhere being sandy for us not going to the beach was confusing as we aren’t beach going people so how we were constantly covered in sand when in the room showed that they really did need to be cleaned

RECEP KARA

There are limits to disaster, but this place has gone way beyond! Zero hygiene, rooms stink like hell, and the bathrooms are completely unusable. The common areas look like a dump. You won’t have a single peaceful moment during your stay. The entire hotel is packed with 18-20-year-old, rude, disrespectful people screaming like wild animals all day and night. Sleeping at night? Forget it—constant fights, shouting, and doors slamming nonstop. This is not a vacation; it’s pure torture! If you want to waste your money and lose your sanity, this is the place. Otherwise, stay as far away as possible!

Robin Nazareno

This hotel was the worst I’ve ever experienced and my standards are not high!! After 5 days of using the same white towel in my shower I went to the reception to simply ask a new towel. They didn’t want to give me one. I was super surprised bc what do u mean u can’t give me one? They laughed in my face. Literally. I hated my stay just because of that. Let alone the loud swimming pool music under my room that starts at 10 in the morning. -5 stars.

Megstar Xx

Did not stay here by choice and I never would. Avoid this hotel at all costs!! TUI put us up here for a night due to cancelled flight and wish we had rather stayed at the airport as it spoilt our ending of the holiday. Check in took over an hour. Rooms are filthy and tiny and have an awful bleach/damp smell which made me and my partner cough so asked to change rooms. Doors slam and door sirens go off which wake you up. Lifts are only just working and have smashed up mirrors inside and wear and tear and not looked after. No water or fridge in the room, bed sheets are cheap and dirty so you sweat all night. Yes there is air con but couldn’t feel this in the room at all. 4 security officers stood at the front of the hotel, rough area with people laying on the floor and road and smashed glass everywhere. Had around 2 hours sleep, was awoken all night by door alarms and sirens then at 7am loud scraping noises from room above, sounded like they were re arranging the room as it echoed down onto us! Breakfast was horrid and a free for all, not enough tables for people. Bad smells like dead animals coming out of the bathroom sink. Reception full of mosquitoes. Hotel did not feel safe at all, we got no sleep. Not a nice place at all. AVOID!!

David Silva

The hotel has very limited parking spaces. Upon arrival, we were charged a €22 tourist tax, which we were not informed about in advance. Regarding the rooms, the bathroom door does not close completely, compromising privacy. Additionally, the shower area causes water to spill all over the bathroom floor. At night, around midnight, it is possible to hear drunk guests shouting and banging on doors, disturbing the peace. The restaurant offers good quality food, with a wide variety of options catering to most diets and allergens. However, drinks are not included with dinner, not even water, and bringing your own drinks is not allowed. This forces guests to buy drinks at the hotel, with prices around €3 per drink. Breakfast meets the usual expectations for a hotel, and again, it’s worth noting that the food quality is excellent. The staff are very friendly and helpful, and honestly, they are the best part of the hotel experience. The pool area is well-equipped with plenty of sun loungers and is well-located to catch the sun. There is also good music and a bar that serves guests efficiently.

Gizem Aydın

Parking is a big problem. We paid 24€ tourist tax, which was not specified in advance when you came to the hotel. You have to walk 10 minutes to the beach. The air conditioner does not cool down enough in this heat. There is no refrigerator or shampoo in the room. Just soap. But the rooms are clean.

Beth Langstreth

Beautiful hotel with comfortable, clean, spacious rooms. The garden terraces on the ground floor are lovely. We stayed self catering and bought food from the pool snack bar a couple of times which we weren't impressed with but overall a great stay. The pool can also be very busy. We usually found sun loungers but there always seemed to be a lot of people in the water. Perfect location for walking to the beach and restaurants, and multiple supermarkets on the same street so easy to grab water, etc.

Victor Vorovei

Amazing service! The best hotel staff I have ever had the chance to meet! I loved the diversity of the food, from the American dinners to the Mexican delicacies! The sea was clean and warm, it is the best sea I have swimmed in! The location offers a lot of shops and beautiful sights! I loved getting to know Spanish culture in this amazing resort! The room was always clean and tidy! I will definitely come back and recommend the hotel to all of my friends! 100% satisfied!

Julie Grover

Hotel is in a great location, just minutes walk to the beach, with restaurants and shops on the doorstep. Walkable distance (20-25 mins) to the lovely old town. The communal areas of the hotel are lovely. Beautiful landscaping and good pool with poolside cafe. Only downside for us was our room. Although a good size with separate lounge area with mini kitchen and useful fridge, it was a bit tired. The sofa bed looked really grubby and there was scuffs and gouges in the wall. The chairs were a bit wobbly and the chairs on the balcony looked stained. A kettle would have been useful for making hot drinks. We were right over the laundry too which was not ideal. Overall though it didn’t mar our holiday too much. All the staff are incredibly helpful and friendly.

arkadiusz sniegula

This is an excellent hotel, located just a few steps from the beach and surrounded by charming streets full of atmospheric restaurants. It's an ideal choice for families, with lush greenery, several swimming pools, a gym, and a sauna. Another great advantage is its location the historic Old Town of Alcudia is just a pleasant 25-minute walk away. The food at the hotel is of good quality, with a wide variety of dishes to suit every taste. Rooms are cleaned daily, the reception staff is multilingual, and all the personnel are friendly and helpful. The hotel also offers a rich program of entertainment and activities throughout the day, including concerts and artistic performances, which add to the enjoyment of the stay. One suggestion for improvement would be to equip rooms with kitchenettes with basic cleaning supplies, such as a broom, dustpan, and dishwashing liquid. It would also be worth expanding the TV channel selection to better cater to guests from various countries, not just Germany. All in all, this is a fantastic place to stay, and I can wholeheartedly recommend it!

Sam Cheney

Honest review... The bad....the rooms are not fitted well, lots of gaps, bad plastering,our shower was leaking and the shower tray bouncy. We got a free upgrade as first room not good, second much better but still could be improved. The only other bad is the mosquitos but this isn't down to the hotel obviously. I don't want to dwell on this as the good by far outweighs the bad. The good...where do I start...the hotel itself is beautiful....indoor and outdoor pools fab, sauna, gym, the grounds are well maintained and lovely, pool bar, table tennis, drinks, etc all great. We didn't eat here so can't comment on food but plenty of restaurants and shops around and literally across the road from the beach. The best thing about this place is the staff, nothing seems to much trouble and from the manageress to the reception team, cleaners, lifeguards etc etc everyone is so friendly and seem genuinely happy in their jobs. The best group are the entertainment team. Constant free activities throughout the day which were good and evening entertainment is laid on and again they are all really great. The children seemed to love them and they were friendly and chatty to adults too. Particularly enjoyed the water aerobics with Alicia but all the others things fun too. Honestly the staff make this hotel the great place it is. I would definitely recommend it here.

N. K.

Unfortunately, my experience fell far below expectations. Old building with paper-thin walls – you can hear everything from the neighboring rooms and the street. Several nights there was loud music and shouting until 4 a.m., and the staff did nothing about it. Getting any rest was impossible. The bathroom was covered in rust, and the toilet didn’t flush properly – even toilet paper wouldn’t go down. Cleaning service was basically non-existent: every day the floor and the bed were full of sand, clearly not vacuumed. We asked for fresh towels at reception and were told they only change them every two days. We didn’t receive any, and even by the third day, there was no cleaning and no new towels provided. I’ve never stayed anywhere with so few food options available. We ended up switching to another hotel, because staying here became unbearable. We ended up switching to another hotel, because staying here became unbearable. The view from the balcony can be beautiful – but only if you’re lucky enough to get a high-floor, sea-facing apartment. If you’re looking for a peaceful, relaxing stay, I strongly recommend avoiding this place. A nice view alone is not enough to make up for the constant noise, lack of cleanliness, and poor maintenance.

Jonathan Sheldon

I didn’t expect the hotel to be as good as it is, especially with the price I paid. The room/studio is lovely and spacious with a little kitchenette. I’m a fussy eater, especially with regards to hygiene and I must say that this place is spotless. You can even view the prep of the food, as the kitchen is by the pool and open. Most importantly the staff are great!! Giovanni sorted me cake when the kitchen was shutting down and also a coffee late one evening. These type of character traits mean so much to me, nothing was to much for the staff. I felt at ease and comfortable. Gretel had a lovely smile on her face and was very pleasant to be around. Anna and Daniel on reception were always attentive and helpful. My main man Pablo whose job title is the ‘happiness maker’ surely did add another layer to the wonderful sunshine around this place. Thankyou all for your hard work and professionalism.

despoina vasilaki

A pretty nice place to stay! It's in a touristic area so if you are in your 20s it's the perfect location for partying. If you are not ( like us) still it's a nice location to have your base and explore the rest of the island! From the staff, the food, the facilities, everything was amazing! Definitely going there again!

Zakaria Agourri

I’d like to leave a special thank you for Mariana, the receptionist at Vista Sol. She has been incredibly helpful and kind every time we’ve interacted with her. Always smiling and welcoming, she made us feel comfortable from the start. She even took a few minutes to chat with us whenever she could, which we really appreciated. Overall, her support and positive attitude made a big difference during our stay. Thank you, Mariana!

Theo Caldiroli

Pablo best guy here, the hotel so good located clean and well maintained, dinner buffet just delicious! the spa really chill me out after a night out in the main street, has sauna, hamman and everything, recommend to everyone!

Bonnie Hawkridge

Great stay with my family. The apartments are clean and functional. The pool area is great. Location is perfect for the walk down the the beach and shops. We didn't realise until half way through our holiday the facilities at the duvabitat were linked to habitat for us to use. The children's and adults entertainer, Luciano was absolutely fantastic and a huge part of how much we enjoyed our holiday and stay at the apartments. We can't thank him enough, a huge asset to the place. The only con and it's not a bad point in all is that I would have liked the staff at habitat to have informed us of these other facilities so we could have used them sooner.

Catherine Richards

Had a great 9 days at the habitat,staff all great only one thing let it be 4 star instead of 5 and that the pool didn't get cleaned for the days were they

James Payet

Cycling with club so in good location. I was in the small of the two bedrooms so very basic. No bedside table no bedside lamp and a small single bed that also has a pull out mattress for a second person. Maybe suitable for children but not for adults. Places was kept clean but pool remained freezing cold as late afternoon it is sheltered and windy. Wouldn't recommend for families as not much going on. Also have to go out if you want to eat as nit much good going g on at the poolside snack bar. Easy walk to shop and bar across the road and close to PP centre with loads of options. Been to PP six times and this is ok but not up to the high standards of many other apartments and hotels.

Sarah Hill

Had a fantastic week at Apartments Habitat just chilling by the pool or lazing on the beach. Really enjoyed staying here and would recommend. * 24hr reception. Staff helpful and friendly. * apartments spacious and clean. Cleaned twice during the week we were there. * apartments well equipped for self catering needs. * close or easy to get to bars, restaurants, beach, bus stop.

Amir Rehman

Very friendly and helpful staff, nice rooms, balcony, pools, Billard, table tennis. Worth every cent.

Ambi

We stayed for a week and have some feedback below on pros and cons: -broken door handle for terrace door so it couldn’t be opened and no action by staff when informed of the fact. (the owner came to our room to get bathing suit dropped by the visitors on the floor above us and it turns out the other side of the terrace door was open and couldn’t be locked. -luckily no break-in happened as the door could be opened easily from outside) -hair dryer not working and no action by staff when informed - charger melted when left plugged in when we were out for the day. Better unplug everything when leaving the room. - Safe wasn’t functional, so it was there for no reason. Could be due to a keylock pad being removed, which would be the first time in my 40 years of travelling I’ve seen that being done. + the pool was a hit with the kids + I believe it was the owner who greeted us and gave a fantastic introduction to Mallorca, with tips on sights and things to visit

Kurt Mitchell

Can't fault the location. Beautiful coffee shops and restaurants on Son Caliu beach which is a very short 3-4 minute walk. The Mercadonia supermarket is just around the corner which is useful, and the bus stop for the A11 takes you directly to the airport. The room we had wasn't the greatest, and definitely had that 2 star feel about it. It was substantial for a base for the 4 of us, but we were missing what I feel is some of the essentials for a comfortable stay, such as: - Knives (we only had 2) - Bowls (we only had 1) - a tea towel - sharp knife - cooking utensils, such as spatulas, tongs, wooden spoons etc We chose not to ask for them as we just cracked on with what we had. The kitchen did come with some washing up liquid and a small sponge which was nice. The best part was the bathroom, which looked like it's recently been renovated and the beds were relatively comfortable. The rooms overall, bathroom aside, were tired and beaten up. However, the location was splendid.

Angelique os

We had a big room but we asked for a room with an extra bedroom for our little one of yr There was none so she had to sleep in the livingroom. So if she had to sleep we had to move into our bedroom. Also the locks of both doors to the terrace was broken so it couldt on lock. Thiefs could come in easily. Luckely it hasn't. In the Pool the water sucker didnt had a grill, it sucked my daughters leg in while climbing against the wall and she had a big bruise after that below het knee. I saw that horror movie all over again in my head 😬

Old Man

I'll start with the positives, desk staff were nice, nice quiet area with a good vibe....however..... Daily building work on the building which was noisy and so much dust, pics show half hour in. Asked for cleaners to come and they did a job akin to a silky teenager cleaning their room, scarcely touched it. 3 guests but only 2 lots of bedding, Plug sockets and outside light not working, supplied with TV that only tunes into radio! Front door as secure as a chocolate padlock, sockets and switches falling out of the wall (our room had just been updated?) Nice new bathroom but no hooks for towels, no toilet roll holder, no shelves or hooks for shower stuff. Kitchen badly equipped, had to wash everything before using it. One plug socket which was not over a work surface so wires had to be stretched to reach.....I could go on!! Nice pool, but dirty, only saw the filters working once in 10 days, pool lights fell out of walls and lying in the bottom. Such a shame, lovely location for some quiet time, desk staff seemed almost apologetic. Just so badly managed maintenance considering it was early season.

Skaiste Ski

No complaints about the apartment itself. Good location, store is 2 minutes aways aswell as the bus stop. Walk 10 minutes and you will be at the main beach.

Valentina Bertic Francic

The hotel is a perfect, the rooms are super comfortable, everything is very clean and the staff is incredibly friendly. I have to give special praise to Abel! He was always smiling, ready to help in a second and really tries to make everyone feel at home. People like that really make a difference on your vacation. Recommended to everyone who is looking for a place to let go and enjoy without worries!

Fionn O'Donovan

Unreal hotel. Very good value I expected a lot less but the staff were very kind and helpful. Would definitely come back next year 🙏.

Lucija Bulat

The stay was amazing. Hotel is located near the beach and there are a lot of stores and places to hang out close. It also has a beautiful view from the huge balcony and the pool. Service was great. Everyone was super nice and welcoming😊

Sarah O'Shea

We stayed in the deya for one week, Yusuf was so friendly checking us in and a good laugh any time we passed reception. Love the location of these apartments, so safe if you walked back on our own at night. Apartments were clear and had all we needed. Pool is lovely, hotdogs at the pool where also a lovely lunch. Hope to see ye soon 🤞 Sarah and Marie 😊

Alana Lynch

Just back from a hen weekend, service at hotel was brilliant gabriel and abel were so helpful to me and my 2 friends who ended up staying an extra night sorting us with a new room last minute. Rooms are basic but clean and have everything you need. the pool area etc are spotless and the vibe is amazing. Location is perfect to all bars restraunts & beach. Will definately be back 👌

Sara Yegen

Location and service are great. Breakfast (extra charge) is amazing! Rooms are bright and clean, we got lucky to get a pool view room, and yes the rooms have a balcony. Elevators work, so does AC and wifi (even by the pool). The bar pool is a nice plus and not expensive. The sangria for 3 euro is awesome (not watered down). Very family oriented, nice guests and not loud (no music parties). The only downside is the room size is very small and the kitchenette is tiny with not enough utensils/tools to prepare food. Please add more such as a cutting board, more knives, more cooking utensils. 24 hour receptionist service makes me feel safe.

A Matthews

Stayed at this hotel for 10 nights, lovely clean rooms with all you need for self catering. Staff were very nice and Lovely pools too. Shops and restaurants very close by. Beach close by. Would definitely recommend.

Ray Farrell

Lovely hotel, perfectly situated for the beach and the many restaurants nearby. Staff were super friendly and helpful. Can't recommend the hotel highly enough. A+++

Jo Bealey

Can’t really fault this place too much. My only criticism, and it really is a small one, is that the floors never really felt like they’d been properly cleaned throughout our stay. Even returning after a day at the pool when the room had been cleaned there seemed to be sand everywhere. I appreciate it’s difficult to get rid of it all though! Evening entertainment was somewhat underwhelming and the atmosphere matched that sadly, but we chose to go out and about most evenings so it wasn’t really a problem for us. Hotel food was very good, no complaints and the variety was great. Bar prices are very reasonable! Would definitely recommend this hotel and the location was great. Would stay again.

Philip Kennedy

Good location, staff very friendly. Rooms spotless and great for self catering plenty of room.

Lin Si

I honestly don't understand why there are such bad reviews about the hotel. I was there 2 years ago and this year in June. I didn't find anything negative. Excellent service, very nice people work there, ready to help and provide super service. The food is always delicious, the rooms are cleaned every day, the location is perfect. No children, only adults, although sometimes drunk people. But this atmosphere suited my type of vacation. The price for the hotel is too cheap, they deserve high ratings!

Abdalrahman Esmaeel

We had some problems during our stay, but Marcelo was truly amazing. He was incredibly kind, helpful, and professional, and he went out of his way to assist us. Thanks to him, everything was solved quickly and smoothly. We would definitely book this hotel again – mainly because of how well Marcelo treated us. He really made a difference!

Valeriya Kruglova

Initially I was skeptical cos of low reviews but decided to give it a try. It’s not that type of all inclusive where you have snacks through the day and unlimited drinks. There is defined time for every meal and limit to 3 beers or wines per lunch/dinner. Which tbh was listed in the hotel’s description so it wasn’t a surprise for us. But if you’re planning to spend most of the time on the beach - honestly, you don’t need more at the hotel. Super friendly staff, room is cleaned daily, sea in 5 min walk. I also saw the reviews saying that tourist tax was asked to be payed in cash. Maybe it was an issue in the past but in 2025 we were able to pay it by card at the reception desk. Overall they met my expectations with an extra mile. Perfect value for money.

Ellie Jayne

This hotel was a fantastic holiday for me and my partner. Ignore the bad reviews, this was a lovely cheap and cheerful holiday for us. We thought the food was great, a variety at every meal but still a few staples. My partner is gluten intolerant and he could still eat a lot of the selection. The rooms were clean and had everything you needed - we didn’t find we struggled without a fridge as the air con is quite cold anyway. It’s in an excellent location a short walk away from the beach. All the staff were really polite and lovely and you can tell they work really hard. It does get a little busy at meal times but nothing that can’t be avoided and we had no trouble getting a sunbed. Great value for money holiday, would come back!

Simona Kajko

All what you need is there. Food was very tasty,the stuff been very helpful especially Marcello-the beat guy ever(reception). 2 beers or 2 glasses of wine per meals(not included breakfast) was okay. 2min away from beach,1min away from corner shop. Everything was perfect. The swimming pool what you can see on the roof is open from 4pm and prices of drink are very cheap (6€) plus very tasty! Rooms are clean and you will find everything what you need- we do miss the little fridge but as far as I known they are trying to buy some in the future. I do recommend this hotel.

Tina B

A Hidden Gem with Outstanding Service This hotel is a true discovery! After several years of loyal visits, I can warmly recommend it to anyone seeking an authentic and comfortable experience. Accommodation and Facilities: The rooms are spacious and practically furnished with all necessary amenities, reminiscent of a well-equipped holiday apartment. The cleanliness standards are exemplary throughout the hotel, creating a safe and pleasant environment. Exceptional Service: The staff deserves special praise for their warm hospitality and helpfulness. They go the extra mile to ensure guests' comfort and contribute significantly to the positive atmosphere. Culinary Experiences: I highly recommend choosing full board. The hotel's buffet arrangement is nothing short of impressive: - All dishes are prepared from scratch using fresh ingredients - Varied menu with new dishes every day - Daily selection of fresh fish - Comprehensive breakfast buffet with everything you could wish for to start the day perfectly Overall Assessment: This hotel combines comfort, cleanliness, excellent service, and outstanding dining experiences. My repeated loyalty over the years testifies to the consistently high quality. A clear recommendation for anyone who values authenticity and personal service.

Corina Negreanu

We were very impressed by the flexibility of the reception staff to our needs. The hotel's location is good, impeccable cleanliness, the food is very diverse and generous. The sea, shops and restaurants. Even the bus station and the Aquarium. Pharmacy very close. Beautifully decorated swimming pool. We are very happy that we chose the Sant Jordi hotel and we want to come back here! We recommend it! Thank you!

J. Chiotellis

We stayed at the hotel for 4 nights and we were pleasantly surprised. We booked the hotel through its own website and saved money compared to the prices at booking.com (which was very nice!). The room themselves were clean and in decent condition. Nothing was broken or dirty, but you could see that the condition of the room is not prefect or anything extraordinary. However, the bed was very comfortable and we had everything we needed. We also got a little bit of a sea view which was a pleasant surprise. What we really enjoyed was the breakfast and dinner. The price is excellent and the quality too. There were so many things to choose from and everything was delicious. Definitely recommended! There was also a bike garage where we could store our bikes. You can either bring your own lock (a padlock is sufficient) or you can rent one at the reception. The staff were very helpful and friendly and we had no issues at all. The bar and swimming pool were little cherries on top! Overall we had a great experience.

Cristina Teodorescu

+ Close to the beach and airport. Quiet area. Close to the bus stop and Aquarium Palma. Great staff. - Check-in took a very long time, because they have only one computer. Bad smell in the room probably from the bathroom. The window from the bathroom doesn't open. The bathroom towels were full of holes, dirty and poor quality. The air conditioner started leaking into the bed.

ivy bocobo

Both me and my husband really enjoyed our 5 days staycation at Sant Jordi Hotel. Their staff were very accommodating and helpful and friendly. We had a great time staying at their place. About the location is just perfect and accessible to shops when you need to buy something. 🥰 We love to go back there.

Josh Fowkes

Amazing hotel would recommend. Beach view from apartment room with balcony was beautiful. One indoor (heated) and one outdoor pool, with a jacuzzi inside that was €1 for 10 mins of bubbles. Pool table also outside €2. Drinks, cocktails and food were very reasonably priced & the frozen cocktails were tasty. Location was also amazing as you’re surrounded by everything, and beach is literally a 2 min walk from hotel. Sheets and towels changed and neatened every day. Only issue we had was the electricity in our apartment short circuited twice in one day but the staff were very friendly and helpful and sorted it all out for us swiftly. Some things you can’t control. No issues after that at all. Definitely would recommend and hope to be coming back!

Hayley Mundy

Just home from a weeks stay at Globales Nova. We travelled with family. 10 of us in total spread across 3 rooms on 2 different floors,level 4 & 5. We were slightly concerned about previous reviews saying it was very noisy and you could hear everything going on across the hotel. This was not the case for any of us. Yes you hear other guests but it’s a hotel right by bars/restaurants and the beach so totally expected that. Room is basic but has everything you need. Beds were very comfortable,room was very clean,kitchen was equipped to get by,certainly didn’t plan to cook a gourmet meal in it but had all you needed. Would certainly stay here again! Location is great,easy walk to lots of things! Loved it!!

Mai Harris

We had the sea view room which was perfect, you are right at the centre of everything and a 2 minute walk away from the beach. Very spacious apartment rooms with decent sized kitchenette. The only downside for our experience was the electricals overheated and short circuited twice on the same night but was resolved promptly by friendly staff. No issues after that. They have both indoor and outdoor pool with a jacuzzi (€1 for 10 mins of bubbles), very fairly priced drinks and amazing cocktails at the bar. Thank you for our amazing stay, would come again ❤️

Scott Mcfadyen

Nice quiet hotel my kids first holiday aboard they loved it . No entertainment at this hotel tho . Bar also shuts early to need to go elsewhere for these things. Right near beach and good location .

Joan Bell

Apartment for 2 adults very spacious, clean and well maintained. Bed comfortable. Fabulous views of sea across to Palma port. Near beach supermarket. Frequent buses to Palma and airport. Reception staff not very helpful but otherwise an excellent choice

Erlend Linde-Nielsen

Bugs in 3 of 4 rooms aswell as problems with water and electricety. The staff rebooked us 4 times because of several incidents with bugs in our bed. Also waterpressure was low, so we did not Get to flush the toilet or brush our teeth. They also faced electrical problems during our stay who keept us awkwake for most of the nigth. One of the rooms he rebooked us to Where already Some one elses and was not cleaned witch you can see in the pictures The staff was indeed Verry kind and helpfull to us but that helped little when the Hotel itself was in this bad condition. I hope they will fix the bug problem aswell as the water and electric system so the great staff can Stop to face disaponted guest. This is at this time just sad. We did end up with reebooking to another Hotel. After giving them several chances to prove us better. We ordered via Booking.com witch we hope we will Get a refund from. If not this is the last time we will ever use them for future booking. I hope we can Get an excuse from both the Hotel and booking.com for putting a young teen couple thru such a horrific holiday experience

moonkin

The staff were incredibly friendly and always willing to help with a smile. The roomkeepers were thorough in their duties, ensuring everything was perfect. When we requested extra blankets, they were promptly provided, and even after daily service, the blankets were replenished without any issue. The breakfast was satisfactory, and the staff in the bar, kitchen, and at the reception were all exceptionally polite and kind. The bathrooms were impeccably clean, and the water pressure and temperature were just right. However, the only drawback was the thin walls, which occasionally allowed noise from adjacent rooms to be heard. Despite this, I thoroughly enjoyed my stay and would gladly return.

Lars Thuesen

Once again, Mallorca have been good to us. I can only recommend Hotel Don Miguel. Sweet and helpful staff. Good location - 8 min. Walk to the beach. Tennis and padel courts. Daily roomservice Nice and quiet pool area. Beds and pillow way above standard. Fantastic breakfast.

Lars Schmidt

I recently stayed at Don Miguel hotel for a week and had a generally positive experience. Despite encountering a non-functioning toilet in my room, the staff was courteous and resolved the issue quickly. The rooms and bathrooms were tidy, although a little bit of touch-up, such as repainting, could be beneficial. The outdoor and shared areas were well-maintained, and the pool area was particularly enjoyable as it was clean and provided a peaceful environment to relax. However, potential guests should note that sound insulation between rooms is minimal, and a continuous pump noise might be disruptive to light sleepers. That being said, I want to emphasize that I did not notice any noise from the nearby airport, and it wasn't a concern for me during my stay. Additionally, while the breakfast was sufficient to fill you up, it wasn't the best. Nevertheless, the hotel provides good value for money and is situated in a lovely neighborhood that's a brief walk from the beach and a short bus ride from Palma. Moreover, airport transportation is affordable, convenient. Overall, I recommend Don Miguel hotel for those seeking an affordable and conveniently located accommodation.

Basma Abdelmged

We spent a week at this hotel. We arrived there at 10 pm. Veronika, the receptionist, is friendly and so helpful. In addition, she speaks fluent English and German. The room was very clean and organized. There was housekeeping every day and all housekeeping women are friendly and cheerful. We were happy to have a bath tub in the bathroom, my daughter enjoyed being in the pool. Internet connection is sometimes not that good. There is a supermarket so near from the hotel. Concerning the breakfast and the dinner, the food was delicious and one can find variety.

Marko Trifunovic

I recently stayed at this hotel and had an amazing experience from start to finish. The food alone deserves a special mention, both breakfast and dinner were above excellent, with a wide variety of delicious options every day. The location is also super convenient, with a bus stop right in front of the hotel and a great rent-a-car service just next door, which made exploring the area really easy, since except exploring Palma, you really need a car. The staff were incredibly friendly and helpful throughout our stay. The room was spotless and cleaned every day, fresh towels and a made bed awaited us every afternoon. The beds were really comfortable, and we slept like babies each night. Another big plus was the WiFi, super fast and reliable, which is something we really appreciated. All in all, I couldn’t have asked for a better stay. Highly recommend this place and would definitely come back again!

Emre

We chose this hotel for our three-day vacation in Mallorca, mainly because the reservation clearly stated that parking was available. Based on this information, we completed our booking and payment. However, upon arrival, we were informed that there was actually no parking available. This was frustrating, as it was one of the key factors in our decision to stay here. On top of that, the attitude of the receptionist Elana was far from welcoming or helpful. We expected a more professional and respectful approach, especially when dealing with a clear misunderstanding. If you care about clear communication and a pleasant guest experience, you may want to consider other options before booking this hotel.

Steven Keogh

The Mrs and I stayed here for the 2nd time (first time in 2022) from 31st May to 2nd June 2025. The hotel itself is a bit dated, in need of renovation to bring it into the modern times but we rented a car this time around to explore the island so we only used the hotel to sleep in the evening times. The staff are very friendly, the rooms are spacious enough for what we needed. No issue with the beds at all, quite comfortable. The balconies depending on which room you get offer some brilliant views. As it is very close to the airport, you will hear aircraft taking off all the time. This wasn't an issue for us but the location to the beach etc is brilliant, short 5 minute walk to local amenities. We didn't have any meals in the hotel so cannot comment on them, we opted to self cater while out exploring. Overall the hotel is excellent if you just need somewhere to put your head down after a day of exploring, but otherwise the hotel itself doesn't recommend any other service that I would personally explore. We feel that we got good value for what we needed it for, but do not book expecting the whole shebang. It is really just somewhere to go back to in the evening times - look at other hotels in the area if you want inclusive services.

John Cartner

You really do get what you pay for.Great location and some decent bars and restaurants a two minute walk away,bus stop across the road brings you into Palma or Airport for €2 (great public transport throughout the island) but the hotel itself is tired and dated.One plug socket in the whole room (and that was for the TV) Air conditioning,chronic. Breakfast,pretty good variety with eggs and pancakes freshly made I didn’t find the staff particularly friendly or helpful to be honest,quite curt in fact.

Sam Ellis

The hotel is 10mins on the bus from the airport and 5mins walk to the beach. It is a simple room but has everything you need and is very clean. The staff are brilliant and helpful. Swimming pool was perfect for us and so nice to have , again, very clean. I would book here again quite happily.

Tomo Bagarić

Our experience at this hotel was perfect, the room we were in had a pool view, and the pool itself was so relaxing we spent more time there then on the beach. Room was super clean and refreshed every day, staff was very pleasant and helpful, even after check out, we were able to use the pool and the luggage storage, which was a huge help for us, as we had a late flight. Few meters from the hotel you can find a bus station that drives you to the center of Palma, so the connection is also perfect, beach and airport bus are both only 8-10 minutes walk from hotel. Overall, it was a 10/10 experience for us

Amanda Applegate

Modern, clean rooms. Compact but fine for us, we travelled as 2 adults, 2 sets of teenagers so had 3 double rooms. If you're English I wouldn't recommend this location, it is predominantly German. Both tourist and cuisine, and even the music at nearby club. Food and drink in area very expensive compared to Palma Nova / Magaluf area. Very few English speaking found on our trip. Maids come in every day apart from Tuesday and Friday to make beds, change towels etc. Pool area nice, again, small but enough. Breakfast was appalling and really let this down. We only booked it once and wouldn't again. Poor selection. (geared more to German tastes), poor guy couldn't keep up with fried eggs or pancakes and many other under cooked or burnt. He looked like it was his first day. We didn't eat any other time at the hotel so can't comment. Staff very friendly and helpful, giving tips on taxis and busses, where to find beach and shops / restaurants.

Riccardo Fachin

I spent 3 nights at the hotel during Easter. The hotel was clean, the room had everything we needed, the WiFi was great, and the pool area was very nice and quiet with sun for most of the day. The only bad note is that some of the staff at breakfast were a bit rude, even though the food was great! It's a 10-minute walk to the beach, but considering the price, it's a good distance. It also means that the area of the hotel it's much quieter than the loud german-party areas near to the beach.

Cosmin Ghimiși

The room is small with no mini fridge, the air conditioner is poorly positioned and only works on one fan level, and the furniture is old and broken. The breakfast food is subpar, the TV in the room is small, and there is no dedicated parking, so you have to park beside the hotel or on nearby streets. On the positive side, the location is excellent, close to supermarkets, restaurants, and a liquor store. It's also just a 10-minute walk to S'Arenal beach, offers a good price for Palma city, and has a bus station right in front of the hotel with connections to the city center.

marian adam

Just I've landed on for 5 days, room very good and clean, everday cleaning , swimming pool 5 🌟 🤩 ⭐️, breakfast 5 🌟 staff on restaurant and bar 100 🌟, Oscar , Miguel and Nicolas ( bartenders) one of the 👌 👍 best

Elliot

Good Hotel, rooms cleaned every day without fail - rooms basic. Locations is great bars shops and restaurants all within walking distance. Boat trips, jet ski and boat rental all along the front. The food is really good for a 3* hotel can’t complain at all with it. Issues - having to pay for sun loungers. It’s a CASHLESS hotel but have to pay by cash for sun loungers? This still doesn’t stop people reserving them from 1am. I felt as though the pool was really dirty a scum was floating in parts and covered in flies, this put me off and went to another hotel with a clean pool. It’s a 3* Hotel but if you’re coming away for a week it would be ideal, but you must have a sea view room!

Laurențiu Juratu

Quite average hotel, there was nothing special about the place, we were unlucky to get a view towards a big wall. The bed was a bit too hard, shower place doesnt close so there is water everywhere. The only good thing was the location.

Lexie Edgington

Just come back from a week here. Hotel was standard, restaurant/ staff and food was nice and good value for money. Decent location, access to sea directly outside and a 3 minute walk to main beach. The lifeguards were brilliant, David and Flor was very kind and helpful( as had sea urchin spines stuck in my foot) Davud especially was very sociable and friendly and would talk to the guests and made them feel welcome and really uplifted the stay. However, negatives was had to pay for sunbeds daily, bit of a joke, especially as people would reserve sunbeds all day, not pay and only come to them at 4pm for an hour. When we went to check in we had arrived at 1:30 and check in was at 2 so we was told to come back at 2, which is understandable. However when returning at 2 we was told it would be another 10 minutes, so fine we waited. Asked again and told another 10 minutes and then repeated this again and told another 10 mins however room wasn’t ready until 3. Yes it’s only an hour, however when it’s 30 degrees and you have been travelling since 3 o’clock in the morning it is rather frustrating to be told we have to wait longer, when we just want to drop bags off, change and start the holiday. Had we of originally been told it wasn’t ready till 3 would have been less of an issue as we could have occupied ourselves however we was repeatedly told 10 minutes which was a lie. The final time we had asked the receptionist asked another receptionist who called someone and said the room wasn’t ready and ended up giving us a different one. If this was able to happen why was a different room not provided until an hour after. The room itself was clean and decent condition, pool was good and other amenities there. If you don’t mind waiting around and paying for sunbeds then would recommend. Not sure I would visit again, however stay was decent.

PAUL MCKENNA

Really enjoyed our stay at the Verdemar Hotel. Lovely Staff who helped whenever you needed it. Very clean rooms thanks to the respectful cleaners who worked really quickly and did a fantastic job. Location is perfect just a short walk to the heart of the resort. Only criticism would be poor sound proofing on internal walls. We could virtually hear every word and high heel stilettos throughout the night which was annoying and your bound to get them tits playing their own dance trance rave music around the pool during the daytime, yes I like the music its my era but not for everyone.The older folk probably just wanted someone to throw them in the pool with their device but thankfully the hotel staff must have asked them to turn it off after 15 minutes. Probably a blood bath if my brothers went with me on holiday, thankfully they didn't! Can't understand ignorance on any level. Always respect & consider others. Yes your on holiday & so is everyone else for a break not a rave!

Louise Williams

Hotel is lovely and clean, lovely setting. You have to pay each day for sunbeds. The hotel is cashless. In my 30 years of travelling I've never ever paid for sunbeds when staying in a hotel. When you only bring cash and no cards we had to eat and drink from the supermarket across the road

JP R

We are a couple in our 30s without kids and just wanted a chilled week in the sun - This hotel was ideal for us, we just wanted somewhere clean, in a good location with a nice swimming pool and this is just that. Pool area is lovely, in early June sunbeds were always available, the pool is clean. The pool bar does a range of drinks and food, it is a teeny bit more expensive but convenient if you dont feel like going anywhere in the day. Good for your basic toasties, beers and cocktails etc, they also do tapas etc. Staff are nice and accomodating. Sport shown on TVs in the pool bar if that's your thing. The evening entertainment is surprisingly really good, we watched it once or twice and it is fun - it does go on from about 9-11.30 so just be mindful of that if you want early nights. The rooms are simple, clean and have balconies - kettle and fridge in the room too. Would be handy to have an iron in the room but you can request one from reception which we did no problem. The location is perfect, a couple of minutes walk to everything, beach, restaurants and bars - Cala Dor itself is beautiful - upmarket and attractive town ideal for couples and families. Really enjoyed ourselves here and would return for another chilled kind of holiday.

Sabrina Det

Best experience in Cala d'Or. I can't call you or contact you with the formular so I'm sending you the request here. Hello, we proceeded the check out yesterday. We were in the room 2206 and we realized we have forgotten our baby food, several food jars in the kitchen, in a cupboard above the extractor hood. We are planning to come back to Cala d'Or for the day on the Monday 16th. Would it be possible to keep them until that day? Best regards,

Jenna

Perfect location, clean, well organized, spacious for 2 people. Most importantly, friendly and helpful staffs! Definitely stay here again. Coin washer available.

Gordon Orloff

Paco at reception was very helpful. The apartment was somewhat utilitarian--but it was quite large, very clean and had a great shower and kitchen utensils. The bed was quite comfortable. We requested and received an apartment in Building 4, which was away from the restaurant/bar and associated music. Plus, it has its own smaller pool right there. It was a great location to explore the entire island and we recommend it!

Chloe Campbell

Really enjoyed our stay . Location was excellent I've never seen such a clean hotel. Unfortunately we had sand storms but all evidence of it quickly washed away. Staff excellent. Went out of their way to help. Beds ultra comfortable Only small fault I would find is some of the rooms could do with a little TLC But definitely recommended Hopefully coming back next year

Sharon Mullins

Just back from an 11 night stay and we cannot fault this hotel. The pool area is amazing. My little girls (3&5) loved the splash zone and the pool with the slides. The animation team were brilliant, they had something every day in the pool and around the hotel for everyone. Their mini disco every night was great for the kids. My little girl celebrated a birthday over there and they brought her on stage and sang happy birthday, highlight of her day. I would happily recommend this hotel to friends and family and will be looking to book ourselves again.

Lasagne 79

Rooms are basic, but clean. Air con is good. Fresh towels daily. Food is pretty good, as a family of 2 adults and 3 fussy kids, we all managed to fill our bellies every meal time. Drinks, alcohol, slushies, ice cream all on tap. The pool area is decent, however, wear pool shoes, especially children. All 3 children have cuts and scrapes all over their feet and hands (we bought shoes on day 2). Also, there's a terrible stink that wafts around now and again. Staff are all lovely, especially Marta and Ramon at the pool bar. The kids entertainment is good, be it through the day, the poolside and the evening. Ants seem to be everywhere, but I guess this is an issue everywhere. Overall, I'd recommend this hotel for families. We've enjoyed our stay so far, just a shame about the pools causing skin damage.

Philipp Lorenz

We stayed at Hotel Es Talaial from July 10th to 15th, and after a long period of work in Austria, this getaway was exactly what my wife, our two children, and I needed. We were truly able to recharge our batteries. From the moment we arrived, we felt welcomed — the receptionist gave us a warm and friendly greeting, setting the tone for the entire stay. The staff, especially the waiters, were always attentive, polite, and ready to help with anything we needed. What really stood out to us was the presence and kindness of the management team — something you don’t often see in other hotels. They were always around, approachable, and genuinely friendly, offering a very personal experience that made me feel like one of them, not just a guest. Thank you to the whole team for making our stay so special. We would absolutely love to come back in the future!☺️☺️

Colette Shorrocks

We had a wonderful week here, the animation team are small but work their socks off and are all so incredibly lovely, special shout out to Lena and Mara for being so welcoming and hero’s to my kids. The pool is wonderful and not too deep, the deepest part is 1.4 meters and there’s lifeguards all day, they are also lovely, the kids loved pushing one of the lifeguards in and being pushed in the water in return. Sun-beds are available if you reserve them before 9am then head for breakfast. It’s very clean, the location is brilliant and the drinks are strong! Food is where there is massive room for improvement. Breakfast is spot on, however we found lunch and dinner to be pretty repetitive and dire. If you don’t like tough pork, veal or fish then as an adult you are stuck with salad or chips. I will say the snack bar is a life saver for fussy kids or unappealing lunch menus. We have loved our stay and would absolutely love to come back if the food quality and variety improved. Evening entertainment is funny and well thought out, I will say bring the mosquito repellant for the evening.

Adam Jones

Had a great week at this hotel it exceeded all expectations. The food was excellent. The drinks were great, staff friendly. A great mix of nationalities at the hotel. Entertainment team were great big shout out to Leni and Daniel who ran a lot of the activities around the pool. Will definitely return to this hotel.

Laura

We had a truly enjoyable stay at this hotel. From check-in to check-out, the staff were exceptionally friendly, professional, and always ready to help with anything we needed. Their warmth made a real difference.
The food was another standout – fresh, flavorful, and clearly made with care. Each meal was a pleasure.
Overall, the combination of excellent service, kind staff, and great food made this a memorable stay. We’d gladly come back and highly recommend it to others.

G. S.

I stayed at this hotel for 10 days, and unfortunately, it did not live up to expectations. From the start, the experience felt cold and unwelcoming. None of the waitresses ever greeted me or even responded when I said “hola” during breakfast. It’s a small thing, but it made a big difference. The room itself was outdated and far from anything “fancy” – definitely not worth the price I paid. To make matters worse, cigarette smoke was a constant problem throughout my stay. I could smell it everywhere, even in my room, as it drifted in from other balconies. It really affected the comfort of my holiday. The only positive aspects were the friendly pool bar staff and the two breakfast chefs, who were genuinely nice and approachable. Aside from that, there’s not much good I can say about this hotel. Would not recommend, especially for the price.

Andrl

Beautiful room and view, great location but terrible food. Struggled to find something that wasn’t over or under cooked and ended up eating out a lot. Lack of variety. Pool area was alright, lots of sun beds but few parasols. The indoor pool was very expensive, but the adult pool area were great. The elevator was small and a bit sceptical. But would definitely recommend staying here if you’re only having breakfast.

Dovis Dovis

One of the worst hotel experiences we’ve ever had. Avoid at all costs. We stayed at Ibersol Siurell in Sa Coma for 10 days, paid €1,400 for two people, and left completely frustrated and disappointed. This place is absolutely NOT what it claims to be. Calling this a 4-star hotel is honestly laughable. • The moment we arrived, we were charged a €100 deposit and an extra €60 city tax — never clearly mentioned on Booking.com. Just taken without proper explanation. First red flag. • The room? Disgusting. Stains on the walls and curtains, hair all over the bed, sheets clearly not changed, a leaking sink, a toilet covered in yellow stains, and a flush button so stiff you could break your finger trying to use it. And the best part? I contacted them 10 days before our arrival asking to make sure the room was properly cleaned and ready. Clearly, they didn’t care at all. • The air conditioning didn’t work, and when we asked for help, someone came, pressed a button, pretended everything was fixed, and left. Of course, it still didn’t work. We had to ask again — and only then did they actually do something. • Not a single basic essential in the room. No toothpaste, no proper shampoo or body wash — just a cheap all-in-one gel in a mounted bottle. That’s what you get at a “4-star” hotel? • The reception staff were hit or miss. Some were helpful, but others were plain rude and unprofessional. We asked to reserve pool beds for the next day, and the response was, “Tomorrow is tomorrow.” Zero effort, zero respect. • The breakfast staff — aside from the cooks who were kind and always smiled — acted like they wanted us to eat and leave as fast as possible. No hospitality, no friendliness. • And the pool area? One side of the pool had bird or animal droppings that nobody bothered to clean for days. Completely unacceptable and unhygienic. This hotel is a joke. The price we paid was outrageous for the kind of service and conditions we got. Dirty rooms, broken facilities, rude staff, hidden fees, and a complete lack of care or professionalism. If you’re thinking of staying here — don’t. Save yourself the frustration and book literally anywhere else. We will never come back, and I wouldn’t recommend this place to anyone.

S R

The rooms are a good size and adequate,apart from the air con leaking. Close to the beach,shops and bars.(like 1-3 mins walk) pool was clean. But the bars staff are invisible and some of the reception staff are a bit obstinate.paid up front and then told you have to pay £100 deposit on each room,you get it back i just dont get it.

Vukan Živančević

Nice hotel, very close to the beach and airport. Good location, great food, entertainment staff always organizing great activities for kids and even for adults. Room service was good, every day they cleaned the room while we were out. Staff was very helpful and always very nice and polite. I would definitely recommend this hotel!

Tudor Gosa

I wouldn't classify this as a 4 star hotel (at best is between 2 and 3 stars event with the extra amenities it offers). The double room is actually a twin room with the beds placed together, really small room, the cleanliness is under average, one of the lifts is broken and the one next to it is misaligned with the floors. The breakfast is horrible with extremely cheap food and old vegetables, the juice machines are horrible, it's a mystery what juice comes out of it. Sometimes pressing the orange juice gives a transparent juice. The pool hours are a joke, closing at 18:00 when it's the best time to use the pool when you come back from the beach. I would definitely not recommend this hotel. The only advantage is that it is close to the airport and the public transport.

Dinesh Gupta

Our family stay here was exceptional! The staff went above and beyond to make us feel welcome, fulfilling every need with genuine care. They even surprised my wife with a birthday treat – truly unforgettable! The location is unbeatable: directly across from the beach, with public transport steps away for easy exploring. Rooms were clean and comfortable, perfect for families. The personalized attention made us feel like royalty. Highly recommend this hotel to families visiting Mallorca – you won’t be disappointed!

TT N

This hotel has major hygiene issues that should be investigated by the local health department. The cutlery and glasses looked like they hadn’t seen water, let alone soap. Our glasses had food residue, fingerprints, and even lipstick stains on them. We reported the dirty glasses and cutlery, and the staff did bring us replacements — but unfortunately, those were just as dirty. So we thought, fine, we’ll just drink straight from the bottles. But even that wasn’t possible, as some bottles had mold on them and were already expired. This wasn’t just a one-time occurrence. It happened every day.The coffee cups still had stains from previous guests. It was so disgusting that we ended up bringing our own cups to the buffet. The air conditioning in our room and same goes for everyone did not work at all. The temperature was constantly above 25°C (77°F), and it was impossible to sleep. We spoke to several staff members and asked for the issue to be resolved, but no one seemed to care. We were repeatedly told to speak to a manager, who was never available. In the end, we had to buy our own fans just to survive the heat in the room. We really wanted to leave a positive review, and we raised these issues multiple times, giving the hotel every chance to make things right. But unfortunately, they chose not to do anything — perhaps because they already had our money. I cannot recommend this hotel.

Jillian Lambirth

Friendly, pleasant and very hardworking entertainment and bar staff. All other staff very nice. Excellent food. All very clean in public areas and pools. Close to beach Would have liked tea making facilities in the room. Possibly all inclusive would be good

Donna Johnston

Stayed for a week with my 16 year old daughter. The room was basic but immaculate. There was an ensuite shower, toilet, and basin. There was body wash, shampoo and conditioner in the shower, hand soap at the sink, and a hairdryer. Studio apartment with 2 electric hobs, a kettle, microwave, and cutlery. A fridge with a freezer compartment. Beds were comfy and a balcony with a table and 2 chairs. Rooms were cleaned every other day with fresh bedding and towels. It was a short walk to the beach and shops so the location is perfect. The pool was clean and well maintained. Sun loungers around the pool and a bar and cafe. Prices were reasonable and the food was nice. I would stay here again.

Cliff Briggs

Very clean. Reception and all staff very welcoming and friendly. Lovely pool with bar. Very spacious, plenty of sun beds. Great central location for, beaches, bars, and restaurants. Spoilt for choice with all types and prices of food available. Great public transport close to hotel. Just a lovely place and location. Would definitely return.

Julie New

Great location. Had a garden room on the poolside which got the sun most of the day. Rooms were in good condition and clean and air conditioning was great. Staff were friendly and really helpful. Food and drink at the snack bar was reasonably priced. Great apartments would definitely recommend.

Diane Chapman

Excellent location near the beach. Light airy rooms. Exceptionally clean. Very pleasant staff. Plenty of sunbeds but not enough umbrellas for one between two. The hotel does take same sex parties so there's plenty of youngsters on their first lads/lasses holiday. They can get a bit giddy and loud round the pool and on the balconies at night. Pool bar only open til 8pm. But overall a lovely holiday, very clean and close to amenities. Have booked for next year 👍

Joanne Thompson

My friend and I (aged 25 and 27) stayed at Sol Lunamar for one week in late June/early July and we honestly couldn’t fault our experience. The location is perfect – it offers the best of both worlds whether you’re looking for a chilled, family-friendly vibe or you’re ready to party hard, with Magaluf nightlife just a short walk away. The rooms were clean, comfortable, and well-kept throughout our stay. The staff were always pleasant and helpful, creating a really welcoming atmosphere. The pool area had a great vibe – relaxing but lively – with plenty of loungers available every day, which was a big plus. We would absolutely recommend Sol Lunamar and are already talking about returning. A brilliant base for a fun and easy holiday!

Alex

Not suitable for a relaxing stay Unfortunately, I cannot recommend this hotel if you're looking for peace and quiet during your vacation. The sound insulation is extremely poor — you can hear everything from adjacent rooms, the hallway, the outdoors, and even from the floor above. It often felt as though all the noise was coming from inside our own room, making it very difficult to sleep. On a positive note, the rooms are cleaned daily, which is appreciated. However, some fixtures are in need of replacement. For instance, the toilet seat was visibly damaged. While it was cleaned, its appearance remained unpleasant. The hotel staff is exceptionally friendly and helpful — definitely a highlight of our stay. The food offering is very basic and lacks variety. The coffee served was of low quality. A major downside is that no beverages are included with dinner — not even water. Moreover, guests are not allowed to bring their own drinks to the dining area, which was a first for me in all my travels. Overall, I would only consider staying here if the price is significantly lower than comparable options or if there are no alternatives available — and only with a good pair of earplugs.

Elbi

Me and my boyfriend stayed at this hotel for a week. If you’re just looking for a place to sleep and eat breakfast and dinner it’s fine but there are many things that I did not like: No sound isolation at all. When someone is walking or talking nearby it feels like they are inside your room, we thought that someone broke in our room many times because of that. Also many people are coming late from parties and are being extremely loud at night No air dryer AC barely working WiFi not working in rooms Food is okay at most, isn’t really good if I’m being honest You don’t get free drinks at dinner, not even water. 1.5L costs 3€ The location- the town looks a bit ghetto The hotel doesn’t have it’s own parking So overall it is a cheaper hotel so if you don’t mind a bit of noise and you’re not a picky eater you will be fine but keep those things in mind. The staff is very nice tho.

Geanina Badeanu

Family with 4 nights of accommodation at the end of May. I will give 5 stars, because: -it is very close to the beach, - the dinner was delicious. - exemplary cleanliness. - it has areas with tables, bar, sofas where you can sit with friends/family. - it has a swimming pool. - we had a quiet room. It was not perfect: - the breakfast (but you can't find cheap and very good ones). - the floor is only tiles.

Paulina Czyszczoń

We had really good experience as a family of 3 (2+ 1.5yo) during the Easter 2025. Staff: always welcomed and helpful. Reception, restaurant, bar, cleaning staff- we can not complain, everyone friendly and always smiling. Rooms: bit old fashion but VERY CLEAN, everywhere-behind the bed, lamp, every single corner was touched i was impressed. Public spaces also- you can literally just 'eat from the floor'. Cleaning service everyday. New towels, tidy up, bed etc. There was no bad smell from the toilet like most likely in the Spain. Food/restaurant: food was good. Lots of meat/fish/vegetarian food too. Desserts, pastries, fruits. The only issue is no free drinks for the evening meal (even for a water you need to pay extra, but the prices are not very high, few euros for a beer, couple more for a glass of wine etc. Swimming pool: water bit cold but we managed to swimm anyway, is just beginning of the season so we did not expect warm water. Water was bright clean and around the swimmimg pool clean also. Free sun loungers to use. Location: beach 5-7 min by walk, shop /supermarket around the corner, 2 minutes away a pharmacy, lots of bars/restaurants around. There is no hairdryer in the room and was no option to borrow from reception (some comments say ask at the reception but they said no, sorry we do not have). And there is no car park for the guests- there is not many spaces on the roads close to the hotel so in the evening is a bit challenge - we get a ticket from Police for €185 for the parking which was a bit sad. Free big car park /ex building site is about 10-15 in by walk. !For this price and this location is a great bergain! Two lifts, busy around meal time but available. Reception 24/7. Luggage storage. Our little red head girl enjoyed stay also 😀 especially she loved one lady at the reception and a dark hair lady from the restaurant. Kisses here and there from her 😉 Well done Reina del Mar👏👏

Viacheslav Yaholda

The price/quality ratio is excellent. I recommend it for both family and single vacations. Close to the beach, laundry, bars.

Courtnay Hopwood

We had a lovely experience here at Portofino. Three friends, a one bedroom apartment that was spacious and clean. We had a double bedroom and a sofa bed in the lounge. They weren’t the comfiest beds but we only had 4 nights and we aren’t fussy. We had a sea view and balcony and the view was really spectacular. We didn’t get the sun on the balcony until the evening but it wasn’t an issue for us. The hotel is minutes walk from the beach, with plenty of sunbeds. For 3 sunbeds and parasol we paid €26.50 for the whole day. It’s a beautiful beach with clear blue waters - a little chilly in late April but fine once you’re in! There’s two pool areas at the hotel and we spent a day by the smaller one as we didn’t have small children and didn’t need the children’s pool. It was reasonably quiet at this time of year but could see it being busier in the height of the season. Drinks from the pool bar were nice. We had cocktails and slushies. We were in the first building at the top, floor 6, but we had access to a lift so no issues with that. We walked up the steps to the pool one day and it nearly killed us off but then we found a lift to the pool area too - thank goodness 😅 Some recommendations in the resort - Fat Sam’s is a fantastic place with lots of choice of food. The staff are lovely! Especially our new friend Liam. We ate here twice and could’ve easily gone again as there’s so much we wanted on the menu. The cafe in the hotel served lovely smoothies and the little ice cream/crepe shop next door was really good too and the friendliest guy serving us ice cream and crepes and iced coffees. The busier bar areas are only a half a mile walk - either across the beach or along the paths. We went to Daniel’s Corner and Coco Bay for drinks. We felt lazy one evening and grabbed a taxi back and it cost us €3.40 😂 We had an Indian at Door To India after hearing recommendations but personally wouldn’t recommend. The food was average, the staff were uninterested and bordered on rude and it was expensive and not worth it. Very minor points about the room, we had a sewage smell most of the time. Again, we weren’t there often so we didn’t really care but if you are spending more time in the room it might be something you want to get checked out. There’s also only one mirror in the bathroom, no full length mirrors and nowhere else was there a mirror so three girls fighting over the mirror each day was comical! It didn’t affect our stay, we had a great time and we would definitely book to stay again. The staff we came across were always polite and friendly. Thank you Portofino 🫶

Elissa Jackson-Wyatt

We had an amazing 4 night stay at Portofino Apartments!! It was our first trip abroad and it completely exceeded expectations! Our room was spacious, clean and in a perfect location. All staff were very friendly and welcoming. Would highly recommend to anyone! Thanks so much x

Sonnya Endhart

Very nice apartment hotel, perfectly located right across the street from the beach. The rooms are modern, clean, and well-equipped, and the service is warm and welcoming. You can conveniently park your car in the backyard and enjoy a relaxed, friendly atmosphere throughout your stay. Highly recommended! Thank you very much for everything!

giuseppe ciaramita

Great apartment, very clean and location is perfect just across the beach. The ladies at reception are really lovely, helpful and always smiling. The hotel is well connected to local buses to get you across the island and just opposite a good shop and restaurant

Violeta Askeloviciene

I had a great experience at Pierre&Vacances. The room was clean, spacious, and had everything I needed, including a small kitchen. The location was perfect—close to shops ,beach and transport. Staff were friendly and helpful. Ideal for a comfortable and flexible stay. Would definitely come back!

lucia dubovska

Never again in my life! They cheated us out of money - the deposit, which should have been returned to us upon departure! They should have given us a signed receipt that was needed at return but we didn't get anything! I asked the old lady if she gave us everything we needed to check-in and she said yes with a big smile! We knew that we have to pay a deposit of €30 for each person in cash, so we went to withdraw money at the ATM upon arrival! They will convince you that you are all wrong and you didn't give them anything! Horrible attitude! I really regret that I didn’t ask for the camera footage. If you don't plan to spend your vacation partying - all day and all night, definitely don't come here! Guests (mostly "children" 20-25) will not let you sleep from the first day until your last day! Even if you kindly ask them to lower the volume of their music or to stop shouting and banging on all the things and doors, and I'm not talking about what they were doing in the corridors! Silent hours mean nothing to them! The apartments looked prettier in the photos than in reality, for that price I expected much much more. I'm not even talking about how we got used towels with makeup on them instead of clean ones! We specifically asked them to have rooms close to each other (we were group of family members - no kids), it was possible to choose, however they were on the same floor but far from each other. I wanted to give max of 3 stars because of a good variety of food and gym and maybe pools, but after this deposit lost because of their fault I totally lost my patience!!

Jade Milner

Stayed in September 2019. The room was clean. The food was good. However the cleaning staff do not take no for an answer, so if you want a chilled day in your room with no interruptions.....its not going to happen. They force you to get out. Also on the bed was a sheet. No blankets or extra sheets, and although it was warm through the day it was freezing on a night. They definitely need to provide blankets. The bar in the apartments was also charging for food and drinks which is a total rip off when your paying for all inclusive. Not a long walk to the inclusive hotel but still not good. Wouldn't stay again.

Anne Marie Murtagh

These apartments are absolutely appalling. Mould on the ceilings & walls, rusty radiators, broken furniture, cracked tiles. The place was filthy with hair all over the place which certainly was not ours. I complained to reception and we were moved to a refurbished room. Whilst the room had a fresh coat of paint and a new bathroom. The cleaning standards were still in question. The floor was filthy again with hair around the place that wasn’t ours and there was snot stuck to the tiles in the bathroom. The towels provide were washed out grey in colour instead of white. Not soft, I would use better at home cleaning my floors. If you are looking for clean and comfort this is not the place. You’ll find better at a holiday camp.

Rebecca Lavery

I was very disappointed with my stay at BH apartments, me and my 2 friends flew out on the 11th of July, when we arrived we were spoke to very rudely off the older women on the front desk, and told to pay €47 up front each as a deposit on the room, although that’s normal we were not informed before arrival and at check out we only got €30 back, because we were taxed on it ? When we eventually got into our room, it was lovely and very clean and a nice pool view off of the balcony. We paid for all inclusive because we thought we would be saving money due to being told there was events and pool party’s available during the week but nothing happened and the pool closed at 7pm every night, and were offered a different theme off food every night and unlimited alcohol till 8/9pm. The food was definitely not a different theme every day, breakfast was the same everyday and looked like some of the left overs from the dinner before and the same with lunch, with some times a mix up with different types of chicken, the dinners were very basic too, chips and chicken nuggets. The alcohol was hurrendous as all day there was only ONE bar staff on and the lines were out the door, the drinks were undrinkable and so watered down and not worth waiting 25 minutes in a line to be told one drink at a time, the whole week we stayed there we had one drink each, we just went to the shop across the road and took it to our room ! The pool was lovely and very clean other than in the corners, loads of build up of what looked like sick just sitting. I would not return to the BH apartment, such a waste of money.

Shannon Clarke

Rooms do not match description and aren't clean. When we first got here the women was so rude and she tried to make us pay more money due to the Spanish laws changing. We were not notified by this and lucky did not have to pay. Couldn’t get water throughout day had to have a token for cup and if u lost it or it got taken for any reason you have to pay 1 euro. Definitely not worth the money and do not pay all inclusive because it really isn’t. Over all false advertisement.

Bill Cooper

Exceeded all expectations! Such a lovely setting, rooms clean and big, balcony's also a nice size. Staff were so friendly! Pleasantly surprised by the food, blows other hotels I've stayed in with the same star rating out the water. Drink selection was really good and service was quick. Small resort but decent choice of bars and a nightclub. Would 100% recommend and will go back if we can. MM couple in their 30s. Good mix of families, groups and couples and a generally nice vibe.

Alexander Ekbom

A lovely family experience with amazing staff We (two adults and a child) stayed at the hotel last week and were very pleased with our stay. From day one, we were greeted with friendly and helpful service – the staff were truly wonderful! The hotel was clean and well-maintained, and we felt well taken care of throughout our visit. A special thank you to the housekeeper Fatima, who added thoughtful little touches to our room every day – we really appreciated it. And an extra shout-out to Daniel in the dining area, who always had a smile on his face and loved joking around with our son – he made every mealtime something to look forward to. The only thing we would suggest for improvement is that the pool and dining area were a bit small, especially when it got busy. But that’s just a small point in an otherwise great experience. Thank you for a fantastic week – we would love to come back!

Annabelle Misha

My sister and I have just spent 10 nights at this hotel and everything has been perfect, the bar staff and waiters are all friendly and hard workers and the entertainment team have been outstanding, especially Alvaro. Keeping everyone busy during the day and the shows in the evening were really wonderful. You can tell they are all really passionate and enjoy their jobs. The food is really good and tasty and there is also a snack bar by the pool that does food all day. Bar service was quick and there was so many different drinks and cocktails all included. Our room was cleaned everyday and to a great standard and the rest of the hotel was clean and tidy. There are three little shops right next to the hotel and only a short walk down the road to the little town with lots of shops, bars and restaurants. So a really great location. The only reason I haven’t given 5 stars was because one evening we came back to our room and there were lots of ants coming up from a loose tile by the balcony door. I went down to reception and spoke to Lucas and another man (no name badge) who said there wasn’t anything he could do now because it was too late but he’ll get someone to look the next morning. So we were just expected to sleep in a room with ants crawling everywhere? When my sister asked if we could move rooms, they laughed at us and the one with no name badge just scoffed and walked away. I understand that there might not have been an immediate solution however there was no need to be spoken to and laughed at how we were. Really disappointing as everything else was so great but these two receptionists really let the hotel down.

Ellie Gurnett

One of the best hotels we’ve ever stayed in. All the staff were friendly & helpful. The location was great, close to 2 beaches, large shopping area & beautiful scenery. Food was available all day and there was a great selection. Drinks selection was varied. There were some that needed to be paid for but even those were reasonably priced. The entertainment put on by the hotel was really good. We will definitely be making a return trip.

Ludmila Rodika

I am writing to share feedback regarding our current family stay at your hotel from 15th to 26th July 2025. Upon arrival, we were greeted by a friendly staff member who efficiently checked us in and provided our room number. However, once we entered our room, we were very disappointed with the condition and functionality of the facilities. Firstly, the balcony door was extremely difficult to open, requiring an unusual amount of strength, as if one needed to be a gym enthusiast to manage it. Even more concerning, once on the balcony, there was no door handle on the inside to re-enter the room. This meant that unless another person was inside to assist, anyone stepping out onto the balcony could be effectively trapped outside. Additionally, the air conditioning switch located on the door was faulty and non-functional, which made controlling the room temperature very difficult. I have attached photos for your reference. When I reported these issues to the hotel reception, the response was very disappointing—they simply shook their heads and said there was nothing they could do about it. Given these experiences, I would caution potential guests against relying solely on the positive reviews of your hotel. In our opinion, the hotel falls short of the standards expected of a 3-star establishment, and the customer service was particularly appalling. We hope you take this feedback seriously and address these issues to improve the experience.

Barbara Edwards

Stayed here for 8 nights at the end of May. Located just across from the beach and view from the room was amazing. All the staff were exceptional especially Pepe and the restaurant staff where the service was first class. Food excellent with a good selection, especially at breakfast time. Overall I hope to come back next year and cannot wait.

Lajos Busi

The hotel is located right on the beach which is very good. The rooms are clean the staff is very kind. Parking is easy in the streets around the hotel. The other thing I really like is that it's finally a hotel where you can sleep peacefully without having to worry about idiots slamming the door at night or screaming on the balcony. Which is negative: The photos do not reflect reality, they were taken with the same deceptive magnification as real estate ads. The room is quite small for two adults and one child. The swimming pool belongs to the other hotel but you can enter with a card.

Lionel Defaye

Very good hotel, the rooms are well equipped and functional, the staff is welcoming and helpful whether it's the cleaning ladies, the waiters, or the receptionists. Excellent and varied buffet morning and evening. The hotel is ideally located by the sea, access to shops, bars and bus lines is very easy. Special mention to Pepe, super nice with our 4-year-old son who checked him every time we arrived to eat :-)

Stacy Morrow

Very friendly staff. Beautiful views. Rooms are quite outdated and could do with a make over. There was a constant sewage smell coming from all plugs in our bathroom. It was so strong one night, the smell woke me up. They had put cleaning fluid down. We kept the plugs in at all times but the smell just kept coming. Such a shame as our room had the most perfect view. The room could have done with tea and coffee facilities. I would have like to sit on the balcony with a cuppa in the morning. After looking at reviews, the sewage smell is not something new.

fabian tenente

What a beautiful place I had a wonderful week in this Hotel at Can Picafort. This hotel has a very good emplacement, close to all activities...cafés, restaurants, bar and services such as supermarkets, stores, pharmacy and grocery stores. The breakfast and dinner is a must! At Breakfast time we had such a good experience of quality food as well as in the dinner, every night we were surprised with a new buffet with local and international food. The restaurant Staff are very smart and careful workers wich made our meals very special. Thanks to PePe, the restaurant manager which everyday could care for all guests. The only negative point i warned the hotel, was that the mattress was not comfortable. Thanks for the amazing week Fabian

Polina

the other reviews did worry me, but I vacationed in May 2025 with my mum here and we loved it. All the staff were so helpful and lovely and the room was large and good quality. The restaurant was all inclusive and we got amazing service everyday. The pool is indeed small and quiet but is that really important when the beach is two steps away? I would recommend this hotel, especially for the money it is fantastic!

Sarah Yassine

The hotel's location is magnificent, the service is excellent. The view is incredible too. Everything is nearby. The meals are excellent. The food is very good, with a varied buffet. Noelia, the reception staff, is efficient and friendly, and she was able to resolve my small issue regarding my room. I am very delighted with my stay and I'm already looking forward to returning.

Shannon Read

If I could give zero stars I would !! This hotel is fully falsely advertised the images look nothing like it !! The pool and outdoor seating is absolutely tiny unlike the photos, the rooms look nothing like the pics either. I don't know how this hotel got a 3 star the food is diabolical and basically inedible everything is either undercooked and swimming in oil, grease or water or it's over cooked and rock solid, my boyfriend found hair in his food about 6 times and they just told him to go get more, they also do not cater for veggie and vegan people unless you just want to eat lettuce, cucumber and tomato all holiday !! A couple we met literally got a hotel swap because it was that bad and that falsely advertised !! The location is nice as your right on the beach but that's about all this hotel has going for it, all of the staff apart from 3/4 of them were extremely rude and barely spoke a word of English then got angry at me when they couldn't understand me, I don't mind the language barrier at all but the rudeness on one of the women when I was ordering coconut rum and she didn't understand me was ridiculous !! Me and my partner are very heavily tattooed and we felt that people were majorly judging us including the staff and the other holiday goers apart from the British people barely anyone smiled back at us or Interacted with us we just got stared at with miserable glares!! The pool area is majorly overcrowded you have to get down there for 7am to get a lounger and there is only like 6-8 of them if that and the dining area is tiny so gets really overcrowded at meal times and the staff rush you to finish which I found so off putting and rude !! I would say if you want something cheap and cheerful and your not bothered about eating there or the pool then go for it but it's not even particularly cheap in comparison to some of the other 3 stars in Majorca or Spain that I have stayed in !! Definitely will not ever be going back and 100% would NOT recommend !!!

Tia Kimberley

a lovely hotel in a really beautiful area, 10 second walk to the beach. lots of restaurants and shops near by, so location is absolutely perfect, not too loud at all. room was brilliant. service has been great throughout our stay

Jordan Tobar (Jz24s)

The 6 days that we have been in the hotel was an amazing experience. The staff here are very friendly, and the location was perfect right next to the beach with a view as well as the mountains. Easy to get around and navigate throughout our experience. I wanna say many thanks to Laura who made our stay at the hotel the best, with her service being brilliant, and very caring towards the people.

Ashley Hill

For the money and star rating this place is perfect! Clean, stylish rooms. Great atmosphere, pool, hot tub and bar area. Great staff. The only downside which is nothing really, is the walk up the hill to get there. Well equipped Gym. I'd come back no problems.

Nikita Ryazantsev

Great place to stay with friends and have fun, which is taken good care of. Good breakfast. Quite questionable is the charge for the safe, four stars for this. Location is „brilliant“ as our UK fellows would say as you can easily get plastered in no time in the pubs nearby. Overall - yes, you can absolutely have a good time at Soravento.

ANGELA JONES

We had a fab time. Pool. Area is amazing Staff are friendly. Antonio the bar manager looked after everyone well. The hotal is right at the top. Off the strip... Rooms OK. Beds comfy... Kettle toaster air dryer.. Towels all provided.. There is a 57 euro fee to pay on arrival.. Off which you get 40 euros bk. If there's no damage. But if your safe doesn't work or any off the other stuff in the rooms. Ring them ASAP. Take pics off damages.. As you entre because the chargers are mad.. But a lovely hotel.

meenal mehta

The reception guy named SAM is RACIST – BE CAREFUL BEFORE YOU BOOK THIS PLACE!! I had a terrible experience at Sotavento Apartments in Mallorca. Despite being promised parking, I was denied access while a white guest was allowed in moments later. The receptionist hung up on me, ignored my calls, and rudely dismissed me in person. When I somehow managed to enter behind another car they had let in, I parked after seeing two empty spots, the receptionist and a security guard laughed and mocked me. This was blatant racism, not a misunderstanding. I was humiliated and treated differently. If you’re a person of color, avoid this place completely. They do not deserve your money or trust. Disgraceful behavior.

Sheree Roberts

Great hotel, clean rooms and a lovely pool area with music and a bar. The staff were very friendly and helpful. The breakfasts were amazing. My only negative points would be the big hill to get to the hotel although only a short walk from the strip. Thebedding was abit rough (but clean). Overall, I would stay here again.

tor nikolaisen

Perfect resort for a relaxing and enjoyable holiday. Very friendly staff and clean, cozy apartments. Short distance to shops, restaurants, playgrounds for children and not least idyllic beaches.

Adie Lynch

Lovely apartment, nice and cool with good air conditioning. Perfectly located between two lovely Beaches and 2 min walk to all restaurants and shops.

Alona 13

These are wonderful apartments with everything you need. The kitchen is equipped with utensils, two pans, an electric stove, and even a washing machine and a dishwasher. They left us new sponges, detergent, and laundry powder. There are two air conditioners and two TVs in the one-bedroom apartment. Each person had three towels, the bed linen was perfectly white, and the cleanliness was top-notch. The only minor issue was that the outdoor cushions on the chairs were a bit dirty. Everything else was perfect! Special thanks to the gentleman at the reception (unfortunately, I didn't catch his name) for explaining everything to us and even for the extra oil! We give it 100 stars out of 10. We'll be back again!

J V

Stayed in a studio which is very basic and tired but did see 1 bedroom apartment that was lovely. It's in a great location. Close to 2 beaches. If you want a comfortable stay choose at least a 1 bed. People at reception lovely Staff at the pool bar Tic Tac couldn't do enough.

Ollie Seddon

best place i’ve ever stayed. the room was extremely good and a good addition with AC. The pool was awesome. But most of all was the bartender at the mini bar by the pool. Genuinely one of the nicest guys i’ve ever met. He even gave us a free bottle of water on the day we were leaving. Thank you if you see this 🙏.

Alexei C

Enjoyed our stay. We had penthouse appartment which was very clean, comfortable, well equipped and offered nice views. The staff is fantastic, thanks Sergio and all others. Breakfast was good, but more choices of fruits and vegetables would make it perfect. Muchas gracias.

Sarah A

Family holiday completely ruined by enormous group of rowdy teenagers. Visited as a family with young children. Apartment was spacious and clean - good facilities, location and food in the restaurant. However, our stay coincided with a HUGE group of teenagers (80+) as part of a school group that completely ruined the vibe of the hotel. Jumping in the pool when it was closed, running up and down corridors and shouting in the middle of the night - teachers seemed to have no control over them. Completely inappropriate for this school group to coincide with other travellers who were predominantly families and couples. We have stayed at other Ona hotels previously but this experience has put us off future stays with the hotel group.

JoeyGatorxxx

It was a lovely 7 day stay there for the Easter break 2025 for a family of four. We had the Apartment with penthouse, with two rooms, one having its own balcony and sun beds too! We had a sun terrace which was a bonus to get some privacy with Mr Sun! All in all, you have everything you needed in the accomodation, just had to walk or drive to amenities and the beach.

Renar Pindel

Very nice hotel. Good location. Beautiful rooms, nice courtyard. The kitchen was missing a oven plate and a cutting board. In addition, on the last day, renovations were started in the next room in the morning and it was disturbing. In addition, you had to pay for the late check-out.

LM G

We had a comfortable 9-night stay at Ona Garden Lago as a family of five, staying in a 2-bedroom penthouse apartment on the 6th floor. The reception staff were always friendly and helpful, and the apartment itself was clean, spacious, and well-suited for families. We really appreciated the utility area with a washing machine — a huge plus when travelling with kids. One of the highlights was the two-storey balcony, with a spiral staircase leading up to the rooftop — a fun extra space! The beds were comfortable, and I generally slept well throughout the stay. There were a few drawbacks though. The apartment is located right next to a swamp, and despite taking precautions, we were all bitten quite a lot by mosquitoes. Also, there was no soundproofing — while I wasn’t too bothered, my husband and daughter found the sounds of people running down the corridor and moving about in nearby apartments frustrating at times. Most guests were fairly quiet when returning at night, but if you're sensitive to noise, it’s worth bearing in mind or bring ear plugs. Housekeeping was minimal: sheets, towels, and bins were changed once during our 9-night stay, which didn’t really feel enough. Next time, I’d bring a few extra towels. The kitchen was also much smaller than expected and not particularly well equipped — no chopping board, for example, and we found a bread knife in the bottom of the dishwasher on the third day, but there were no other knives— so if you plan on cooking, you might need to bring a few basics. We ended up keeping things simple with sandwiches and easy meals like beans on toast. On the positive side, there’s a brilliant Eroski supermarket almost directly opposite the apartments, making it really easy to pick up groceries. It's worth noting that they had kitchen knives for sale almost the first thing you see through the door, so they must have a lot of requests for them! There's also a lovely bakery next door, perfect for coffee and breakfast in the mornings. Some parts of the apartment were a bit run down. For instance, a shelf in our wardrobe fell down twice. The staff were quick to send someone to fix it, but it was more of a temporary fix than a proper repair. Overall, for the price, I would probably stay again — it made a great base for exploring northern Mallorca, which we loved. That said, it’s not somewhere I’d rush back to, as it needed more self-management than I’d ideally want on holiday!

Samuel Chrastina

The service provided by the staff was outstanding. They were always smiling, polite, and quick to assist with any requests. We had a great stay at the hotel! The rooms were cozy and always clean, which made us feel right at home. In the dining area, there was a wide selection of delicious food to choose from every day – something for everyone. Overall, it was a really pleasant experience and we’d happily come back again!

Tatsiana Akar

I really enjoyed my stay at this hotel. The rooms were clean and comfortable. Despite some reviews, I didn’t see any insects or cockroaches. My room faced residential buildings, and I didn’t hear any roosters — it was peaceful and quiet. The sea is just a 10-minute walk away, and there are bus stops and shops nearby, which was very convenient. The food was very tasty and varied — I looked forward to every meal. The staff were kind and always ready to help. Special thanks to Ines at the reception — she was always smiling, very friendly, and quick to assist with any questions. I would definitely recommend this hotel and would be happy to come back again!

grace hannay

Had a lovely stay here, very friendly staff. Nice and spotlessly clean rooms, food is decent. Good entertainment.Very hardworking staff. The receptionists and bar workers were great, the receptionist Donna with the curly hair was especially kind and friendly. She made us feel welcome and comfortable. She deserves recognition for her work. The only downside in my opinion is the all inclusive drink situation of getting a choice of wine/beer each meal, it would be nice to have spirits included and be able to have an alcoholic beverage by the pool outside of meal times.

Maria Harris

A simple comfortable hotel. Excellent location, 10 minutes away from all the clubs, bars and the beach which is far enough to be a quiet night. The beds are comfortable so you get a good nights sleep. The advantage of this hotel is Coco the entertainments man. He starts the day with yoga, then games around the pool, then in the evening he is the bingo caller, quiz master and the karaoke king! He covers it all. All he wants is for you to have a good time during your holiday. The food is not great and it can be a little noisy and it echos a lot when people are closing their doors at night but you get what you pay for. The alcoholic drinks are limited to 3 per meal of wine or beer, but that didn’t bother me as I don’t drink.

Feel Fulfilled

We booked an all inclusive and asked for a beachfront hotel. We were changed to a different hotel than one wanted. Although staff were friendly and hotel clean, it was definitely a lower standard. We were allocated a ground floor room but backed onto a residential road. The food was not great and the evening meals were terrible, tasteless and unimaginative. The worst part was the so called all inclusive drinks package. The alcoholic drinks (only beer/wine) was only available at lunch time and dinner time and you were allowed only 3 each occasion. Outside of these times you had to pay for them. They only left some pastries, ham and cheese sandwiches between meals for guest. Only water was freely available to help yourself. The juices and other drinks you had to wait to be served and most of the time there was only one person serving, even during busy periods. You had to hire the cups for a euro when getting drinks. The hotel didn't have any information point for guest unfamiliar with the area and would have liked tips on what to do and where to visit. The hotel wasn't in the heart of the activities in the area, but had great transport connections, so that was a plus. We still had a great holiday and would come again, but different hotel.

G B

We spent a lovely week here. The staff were very helpful and happy. Great pools and lots to do for kids. All inclusive food was lovely and had a great selection of drinks. The rooms could do with a bit of a refresh. The A/C in the rooms worked really well. Very close to the beach and shops. We would definitely visit again.

Lisa K

In a great location walking distance to the beach. We stayed in a 2 bedroom apartment on the ground floor, it wasn’t the biggest but it was fine for the week. Some of the drinks we had from the bar were very poor especially the cocktails, I would be very disappointed if we paid for all inclusive. The entertainment was great for the kids, my 3 loved the disco each evening, Carlos and Leonardo were amazing with all of the kids from the disco to Easter egg hunts and even made pizzas with them. The lady who runs the kids club is lovely too. I would recommend for small kids and families and I would return.

Jessica Wall

Really great place for children, plenty to do including a kids club. Mini disco every night and and a show on afterwards. We're on all inclusive and it has a good selection of food and drinks. The food on all inclusive is served in their sister company across the road and is super delicious (not allowed bring over to Jutlandia) which is a shame especially in evenings as the bar stops food at 6pm. Kind of defeats the all inclusive purpose but Close to everything, just a short walk and your at the beach and plenty of shops/restaurants. Would highly recommend to families with small kids or even for a quiet break but close to everything. Staff very friendly and helpful 👍

David Williams

Dreadful hotel. Rooms are small, quite dirty, and unmaintained. Pools are nice, but about 50% of the sun loungers and parasols (if you get one) are broken (some dangerous). Receptionists are very rude and unhelpful. The maintenance is basically "kick the can down the road" (ie. Swap a fridge from next door, etc. The location is good. Avoid if you're planning on staying longer than 5 days.

Bruce Owusu

Jutlandia Family Resort exceeded all expectations! Impeccable service, spacious rooms, and fantastic facilities for kids made our stay unforgettable. Perfect location, delicious food, and friendly staff. Truly a five-star family getaway experience!

lily ivy

was really worried about coming here after reading all the bad reviews but thankfully wasn’t bad at all! - just to preface i was speaking spanish at this hotel, not english so keep that in mind- staff are lovely and welcoming, does help if you can speak spanish in order to communicate as some staff don’t know english too well. reception staff are really helpful and welcoming, especially the girl Ginger she was lovely! we had a room for three people and it was two normal beds and then an extra on the side which i had no problem with, so just depends on the person. no issues with bugs or things like that which we were worried about! cleaning staff did a great job at cleaning our room and were always polite when we saw them through the corridors. restaurant was a bit chaotic and food wasn’t terribleeeee but the staff are so friendly, polite and super hardworking. the lady with glasses that does the entertainment at nighttime is so lovely and kind and she really made the entertainment great! bar staff were great and very friendly, in Bahamas 1 (not the main hotel) the older man who works at the pool bar was great. ricardo in the main bar and his taller slim colleague with a beard were also very kind and welcoming. just keep in mind that there are two pools at this hotel, we found that the pool in bahamas 1 (across the road from the main hotel) was more often than not better than the main pool. although most times it got packed with spanish teens (up to 60 at a time) and they were not very respectful of space or of belongings (they threw our pool ball over a fence) but that is no reflection of the hotel or its service. photos attached are the pool in the other building and the view from our room (floor 6)

Tracey Hince

Just finished a short all inclusive holiday here and loved it! Perfect location! Staff were amazing! Some of the hotel is a bit dated but everywhere was very clean. Myself and my daughter need a gluten free diet and the restaurant team were AMAZING!! Went round with us every meal and were really knowledgeable. We are quite sensitive and had no problems whatsoever!! So much choice! Only downside was the pool doesn’t really get much sun till midday and they need a few more sun loungers but other than that we would definitely return!! All in all a fantastic couple of days away and we all said how we would have liked to stay longer 👏👏

Glen Monks

I had a single room in the “across the road” extension to the hotel. The room on the first floor was clean (and cleaned each day), the right size, and had working air conditioning. The bed had a very worn-in mattress, and the lighting was either all-on or all-off because you had to have the big powerful light on before you could turn the small bed-side light on. There was occasional noise from people moving around the corridors - the hotel makes no effort to sound-proof anything. There’s also a dozen cockerels (roosters if you’re American) making noise all day and night outside. These didn’t bother me much. The food was typical for a Spanish hotel, with a choice of fish, meat, pasta, rice or salad for every meal. I found it a bit repetitive, but it did me for three meals a day for a week. The food was always fresh, the dining area kept clean and tidy despite the family’s and other guests. I didn’t use the pool, nor drink the drinks so can’t comment on those. The tap water was fine (and yes, you can drink the water anywhere in the European Union unless there are signs otherwise, you don’t need to Google it). People over 40 from the UK will understand the joke that the water here tastes at ought to. I eventually found that you can get a “do not disturb” sign from main reception if you’re don’t like the enthusiasm of the cleaners in the morning. The free WiFi worked in the room and was good enough for Netflix and my work, but the little desk wasn’t set up to allow you to sit and use a laptop at it, even when I brought the plastic chair in from the balcony, but most people do t need to work in a hotel like this. One last thing: the entrance to the hotel is directly below the drains to four stories of air conditioning units. As you walk in and out of this hotel, you will feel like you’re getting rained on and wonder why.

Heyam

I loved my experience in this hotel. I was in a premium double bedroom on the 6th floor. They have great food for both breakfast and dinner. They have a good cleaning service. (You can just put the no-disturb tag on your door if you don't need cleaning) It is a very safe hotel and perfect for solo female travelers and families. There are only 2 elevators available for 6 floors but it doesn't get that busy. They have some entertainment at night in the bar and patio to spend some time inside the hotel. It is very close to the beach and there are many restaurants and bars available around the hotel and it's only 2 minutes from the bus station. I just hoped that there was a water-boiling machine in the room. The cons: At night I could hear many teenagers in the room beside me making lots of noise or playing music until late. If they can control the noise level at some point it would be great.

Amy Tudor

Fantastic Stay – Great Value for Money! ⭐⭐⭐⭐⭐ (10/10 for a 3-star!) We’ve just returned from a 5-night stay at AzuLine Hotel Bahamas & Bahamas II and honestly, we were really impressed. This isn’t a 5-star resort – and you’re not paying for one – but for a 3-star hotel, it absolutely deserves 10/10. We opted for the all-inclusive package, which had everything we needed. The beer was San Miguel, which is standard, but the cocktail menu was excellent. There’s no limit on how many drinks you can have – they use a simple token system where you swap a token for a cup, so you can only get one drink at a time, but go back as many times as you like. Super easy and fair. The food was okay, but again, you get what you pay for. The buffet was constantly being refreshed, and we never went hungry. There’s was also a snack bar open from 11AM with fresh burgers, pizza & toasties! Our room was basic, with no fridge or kettle, but that wasn’t a problem for us. It was cleaned daily and we had fresh towels whenever we needed them. Only small comment (not a complaint!) – the pool doesn’t open until 10AM, but as it’s in the shade until about 11AM anyway, it didn’t really affect us. The location is great – only about a 10-minute walk to the beach and centre, so everything is close by. Overall, for what we paid, we have zero complaints. The staff were lovely, and the hotel and pool area were spotless. We would 100% stay again and wouldn’t hesitate to recommend it to friends and family. Thank you for a lovely stay! 🌴

Anna K

Wonderful All-Inclusive Holiday at HSM Club Torre Blanca We had a very pleasant week-long all-inclusive holiday at HSM Club Torre Blanca. While the rooms may not be overly luxurious or spotlessly clean (though I might have high standards), everything else more than made up for it. The entire staff was friendly and professional, and the food was absolutely delicious — a real highlight of the stay. The hotel isn’t located right on the beach (about a 15-minute walk away), but that’s actually one of its advantages. The area is much quieter and more peaceful compared to the busy promenade. A shuttle bus to the beach was available, but we usually preferred walking to burn off some of the calories from the amazing meals. The animation team deserves special mention — they manage to get everyone involved in dancing and fun activities. Such positive and energetic people! I highly recommend spending your holiday at this hotel. It was a truly enjoyable experience!

Angelika Gospodarchuk

We absolutely loved our stay! Everything was thoughtfully planned for both adults and children. There were fun activities every day, and the staff was always smiling, kind, and genuinely attentive. The way they treated children was simply amazing — they constantly came up with new games and entertainment. It truly felt like we were visiting friends, not just staying at a hotel. Thank you for the warmth, atmosphere, and care!

Paul Evers

Sa Coma is very peaceful compared to many places on the island and family-friendly. The all-inclusive option in the hotel is very good with a great variety of food. The staff are amazing and we felt very welcome. The rooms could do with a broom.

Savitri D.

We had a decent stay at HSM Torre Blanca in Sa Coma, Mallorca.The hotel grounds were spotless and well-maintained, and the staff were genuinely friendly and welcoming throughout our visit. The rooms were clean and came with a small fridge and stove, which we didn’t end up using but appreciated having. The biggest downside was the beds….two single beds pushed together, which made for a pretty uncomfortable sleep. That said, the entertainment made up for it. The nightly shows were great, and the Michael Jackson performance was definitely a highlight. The buffet was fresh with a wide variety of options. I especially enjoyed the local cuisine night as it gave a nice taste of Mallorca without having to leave the hotel. Just a note: the restaurant isn’t open all day, and they’re strict with closing times, so make sure you plan meals around that. We booked our transfer from Palma Airport through the resort and it was €20 per adult each way, and the ride took a little over an hour. Upon arrival, each guest gets a reusable cup for drinks at the bar. You’ll need to bring it with you for any refills, or you’ll be charged €1 for a new one. Also worth noting: excursions booked through the hotel must be paid in cash, so I’d definitely recommend bringing some euros with you. Lastly, there’s a €10 deposit for the TV remote and €20 for an iron, so keep that in mind at check-in. Overall, it’s a solid all-inclusive option in Sa Coma, great for families or anyone looking for a low-key beach break. Just pack a little extra cash and maybe a mattress topper.

Krzychomil96

Hotel HSM Club Torre Blanca is Great place to relax and have a great time during your holiday in Mallorca. The rooms were cleaned daily and towels changed. Great animators led all the classes wonderfully, prepared amazing entertainment for children and adults. Great contact with them. Additional sports facilities are also positive. The food was different every day. Theme nights with different cuisines, even Asian. Beautiful waitresses with a great approach to children. Honestly I honestly highly recommend this hotel for anyone who wants to explore Majorca and have a great base for trips. It's also a fantastic hotel for families with children. Muchas Gracias!

Eugen Gache

Two things I can say , the cleaning and the air conditioning are 10 out of 10 . The air conditioning is inside the wall ( at least in my case) and it’s blowing on the ceiling and not on ur body. I can’t but strongly recommend. After a day to the beach or in the hot summer days , to find ur room ice cold , the best feeling in the world. And also the staff, is very friendly and professional, not basic, if u want to talk about something with them , u won’t get bored. 🤷🏻‍♂️🌅🌃

Sally Smith

We were looking forward to our stay at Alcudia Petit but unfortunately we were quite disappointed - it didn't ruin our holiday by any means, but we were hoping for a small, boutique hotel experience but there were some things that simply weren't good enough when you've paid a large amount of money to stay somewhere for a week. Pros - Great location - Really great breakfast buffet, lots of choices & lovely & fresh - Daily cleaning service reliable & good (although the room wasn't super clean on arrival & there was glass on the floor from the broken door both on arrival & the eventual repair work) Cons - We were "upgraded" to the family room at Can Vent Hotel round the corner and, although the room seemed impressive on first entry (pretty large across 2 floors, an exposed brick wall above the bed, jacuzzi bath tub etc), we soon spotted some issues. The room wasn't as clean as I would have liked (there was a used pantyliner in the bin!), it also lacked the little extras you would expect as standard e.g. hand soap. However, we decided to put these things to one side as we had to formally complain about the toilet seat being broken & also some smashed glass at the bottom of the toilet cubicle sliding door. The glass was really quite dangerous & would have caused serious damage to a foot if caught underneath it. Glass was hanging off where it had smashed with jagged edges. It also meant we couldn't close the toilet door. With the layout of the room & the toilet not actually been separate to the room (only separated by the broken glass door), the toilet now basically became part of the room which was not pleasant. - Overall It felt like our upgrade was actually an overbooking issue & we were given an unready room. - The man on reception was very attentive when we mentioned these things & said a technician would come to following day. The toilet seat was fixed promptly but the glass door wasn't mended until the Wednesday (having checked in on the Friday evening) which meant we weren't able to close the toilet door for much of our time in the room. Little shards of glass had also been left all over the floor when we arrived back at our room on the Wednesday evening. The 'fix' was also to just glue a piece of safety glass into the broken gap which didn't give us much faith in the door. - A smaller comment, but definitely worth mentioning (especially if a family did actually book this room!), was that we found the downstairs area with the sofa bed to be extremely dark (there was literally one tiny, dim light on the wall!) & it was also pretty warm as there was no A/C down there. The tiled flooring on the stairs would be quite precarious with small children & the glass banister / divider at the top of the staircase was wobbly. Unfortunately we wouldn't recommend this hotel or stay here again but hope that the hotel group take note of this review as, with a bit of attention to the room, we could have had a very different experience.

Tony Henshaw

Unfriendly Staff. Rooms trying to be glamorous but facilities not good. Glass walled bathrooms impractical with nowhere to put your stuff. No soap at the basin (we were told to use the shower gel). No mirror in the bathroom (except a small shaving mirror on an extension arm). No lift - so you have to drag your bags up 25 stairs. No offer to help either. Wifi is terrible. Breakfast not served until 8.30 - terrible for cyclists who want to avoid the heat.

Nard Achten

The room was quite nice, big and clean. Breakfast is across the street in a restaurant and OK quality. But in the hotel there are not really facilities, two terraces that were not really appealing or cozy. The room we had on the ground floor was noisy: you could hear people entering the front door or using the restroom in the lobby with too much detail. And the wifi sucked, but that's 'normal' in some rooms, the not so friendly staff informed us.

Jakub Olexa

The room we got was beyond bad... The pictures wont tell you that the shower is literally next to the bed and reaks chlorine. The terrace is nice but next to the airduct from the restaurant which is loud and smelly. The restroom is in a converted dresser. And when you tell the receptionist you are not happy her response is - "ok, nothing i can do". The location is great but then again there are bunch of places in the area so you better check those out first.

jack wall

We just got back from what can only be described as the best all-inclusive holiday we've ever experienced! From start to finish, everything was simply fantastic. The food was really nice, with a great variety of delicious options. What truly made our stay even better, though, was the exceptional service. The staff were incredibly helpful and friendly, always going out of their way to ensure we had everything we needed. We were lucky enough to sit in the sun, and it was gloriously hot and sunny every day – just perfect for relaxing. The entertainment was really good, keeping us amused and engaged throughout our stay. We even joined in on some of the activities, playing volleyball in the pool, and playing shooting. which was a blast! We ended up making loads of friends, which truly added to the fun and made the holiday even more memorable. We would definitely recommend this holiday to anyone looking for an all-inclusive getaway. You won't be disappointed!

Helly Newton

Wonderful hotel with lovely staff. Highly recommend this hotel, the staff were very friendly, very attentive. Having drinks brought to you at lunch, dinner and evenings really made the staff and hotel worthy of a 5* review. Pools were lovely, lots of sunbeds so never struggled finding somewhere to sit by the pool. Food was delicious, they outdid themselves every day with new deserts and different cuisines. My favourite all inclusive hotel so far.

Stacey Johnston

Love this hotel. Pools fab, toilets clean, drinks alcoholic and non available all day. Great food. Special shout out to the star of the show Ali what a man he is outstanding in all that he does, Cassie is a great girl also. Special shout out to Mario a fab waiter and barman he is a hard hard worker, also Mohamed what a lovely young man with fab manners. Last but not least Ruben welcomed us to the hotel on arrival and although we were late to arrive they allowed us to enter the dining area and had left food for us to eat. All in all is was a great holiday. My husband and I loved it. Stacey Collins

Jazmine Sky Bradley

We absolutely loved our stay at Cala Millor Garden Hotel! Beautiful hotel within walking distance of the beach. Our room was good for two people and kept very clean by staff (thank you). Lots of activities to join in on and the staff are incredibly friendly. Three pools to choose from with lots of loungers available. Spa on site, where I had a lovely massage. Highlight was the daily buffet for breakfast, lunch and dinner (we went all-inclusive). So much variety, with a themed dinner menu every night. Particular highlight was the range of vegan options available, we were both very impressed! Overall, we loved it. We’ll definitely be back in the future and would happily try other Garden Hotels after our experience.

Laura Craven

My husband and I have just arrived home after a 4 night stay. From check in to check out we couldn't fault the reception staff 😀 The room was clean and tidy with a small balcony what else do you need. The restaurant staff were efficient and helpful, had a good rota for tiding up - getting you drinks etc. Whilst there we booked for next year along with 2 of my daughters. The only thing my husband missed was more traditional english breakfast items - bacon (he didn't like whatever was on offer) and sausage He would of liked a bit more variety but there was always something to have. The pool and outside areas were clean and tidy The hotel and all its areas definitely has an rest and relax feel, just what we needed

Ian Sherlock

Short break, great location so close to the airport and Can Pastilla is a lovely area and some lovely walks nearby. Hotel is pretty clean and tidy, did see the odd cockroach (dead mind). All inclusive is great, great fruit selections, some bits are a bit samey from day to day and cocktails are average. Insulation between rooms is not great particularly if you have inconsiderate neighbours. Air conditioning is good though. Main gripe would be the pool area, sunbeds are too close to each other, certainly not cleaned in a while, looking at the legs of them. Pool is small and was quite cloudy, not all that cool either. No one seems to use the showers either.

Wiktoria Witwicka

The room was OK, but the bathrooms need some renovation. The staff was very helpful and friendly. The food was OK. It was nice that they have many local options in menu, but everyday they are the same. The hotel offers many attractions like SPA, but we didn’t try it. Drinks in the bar were good for all inclusive. The location is perfect, close to the beach, shops, and to the bus stop to Palma.

Viktoria Medliak

I spent a week at this hotel and I can confidently say — everything was absolutely top level! 🥰😍 The food was incredibly delicious — I enjoyed every single meal. The staff were extremely polite, friendly, and kind — always ready to help with a smile. At the reception, I want to highlight Antonio and Alexander — incredibly kind and helpful people. They explained and showed absolutely everything, answered every question, and for that, they deserve special thanks. Special shout-out to the bartenders! 😍 Not only are they professional, fun, and attentive, but also real cuties! It was always a pleasure to chat with them — they’d give helpful tips, crack a joke, and mix the tastiest cocktails. 🍸I especially want to mention the man with the well-groomed beard at the bar — I believe his name was Ricardo. Such a friendly and lovely person who really knew how to make people smile! The atmosphere around the bar was always lively and warm — all thanks to them!Ricardo was also very sweet. The rooms were clean and tidy, with daily housekeeping. Everything was neat, pleasant, and comfortable. Huge thanks for this unforgettable vacation! I will definitely come back 💛 Highly recommend to anyone who wants not just a vacation, but a truly delightful experience filled with great service, amazing people, and a fantastic atmosphere.

Trace

All of the staff were very friendly and welcoming. Our room was clean, and the bed’s comfortable, however there ought to be shelving in the bathroom as there was no storage. Excellent location. The breakfast and evening buffet had a great variety of options and we could sit outside with a beach view. We'll definitely be back!☺️

Beth Southworth

Me and my partner stayed here last week and had the most amazing holiday to date. Each and every one of the staff members are amazing and very helpful whilst also providing you with an entertaining stay. The pool and pool area is very clean, the rooms are amazing and very clean. The food is also amazing, the reception staff go above and beyond to ensure your stay is amazing!!!

dale wegg

Not long back from yet another great holiday at the Illusion Markus and spa. From arriving till leaving the staff couldn't have been more friendly and always willing to help with anything. Rooms were clean and tidy and the beds were comfortable. There was always plenty of food available no matter what serving you went to, so to be honest I don't know why people say there was no choice, as even for the fussiest of eaters you were guaranteed to find something to eat. The entertainment that was on varied and the team tried to cater for everyone 👍. We are already looking forward to coming back for another visit. Keep up the good work 👏 👍

Kyle Rowson

Great little hotel! Staff are amazing, good variety of food, self serve wine, beer, coffee, juice and water in restaurant. Snack bar by pool. It also has self serve drinks outside too including milkshakes and slushies. Short walk to beach and shops etc had a great time :)

Ste Clarke

This is a 3 star hotel and it's exactly what you get. It's a good standard hotel! Staff are friendly and helpful. The food is alright not great not awful just alright. If you're all inclusive the drinks are good and plenty of variety. the rooms are outdated but they're only for sleeping and washing so no complaints! Location is great if you want a beach holiday and to buy your normal trinkets. The area itself is beautiful. * If having a gym sways you be aware it's a multi gym with some dumbbells and cardio machines * it's not great * Sauna room is nice! All in all awesome little place would recommend.

Carl Kendall

A good choice for an All inclusive hotel in the Can Picafort area of Mallorca. The hotel has a great range of food for breakfast, lunch and dinner. There is also a show cooking area for dinner. The hotel has a great pool area outside and a super indoor pool too. If you have a high floor room then there is a great view of the resort as well. The hotel is about an 8 minute walk to the beach, and only a minute away from the bus shop to and from Palma and the airport. Overall I would be very happy to return to this hotel. (Visited June 2024)

Sophie Jackson

We returned from our visit a week ago and still miss the hotel! Staff were very helpful and friendly! Our daughter absolutely loved the entertainment lady who did mini discos on a night, she also took us to the market on the Friday and it was a lovely walk out! The meals were anmazing (breakfast pancakes were my favourite!) and always had a wide variety to choose from, we loved the fruit displays too, the snack bar was great throughout the day too! As for past reviews saying the rooms are “dated” we think they were fine, plenty storage space with comfortable beds, towels when needed and a great view from the balcony! Travel cot was also provided although our daughter refused to use it 🙈 the outdoor pool was great but the indoor pool with sauna/jacuzzi was even better! This was the best holiday for taking our daughter abroad for the first time, so close to the beach and shops, we will most definitely visit again in the future! Huge thanks to all the staff at Markus Illusion for helping make our holiday great!

Cansen Baser

After our room was cleaned on July 14, I realized that my necklace which is valuable, had been stolen. I had left it in a plastic bag on the shelf next to the fridge. Later, I found the empty bag hidden behind my clothes. I politely informed the receptionist (a woman) — not to blame anyone, but simply to let them know what happened, even though I knew the necklace wouldn’t come back. Instead of showing any empathy, she was extremely rude, raised her voice, and angrily defended the staff. I felt disrespected and completely unsupported. I would not stay here again.

Phillip Williams

We stayed at Hotel Eden Palma Playa for two nights. Our experience was a mix of positives and a few disappointments. Upon arrival, we were allocated the wrong room, which was frustrating after a long journey. The staff member that night was but didn't correct the issue. The morning shift person corrected the issue relatively quickly, but it did impact our first impression. The hotel itself is clean and well-located, just a short walk from the beach and local restaurants. The room we eventually received was comfortable, with a decent bed and a large wrap around balconyl. But we did notice movement on the roof terrace directly above the room at 6am which was a bit annoying. Breakfast was great with a reasonable variety. Overall, the atmosphere was relaxed and the area around the hotel felt safe and convenient. Hotel Eden Palma Playa is a decent choice for a short stay, but a few service improvements would make a big difference. For now, it earns a fair 3 stars.

scott hutchinson

Me and my girlfriend stayed her for 5 night. We returned back this morning we had an amazing time. The staff we amazing especially the male receptionist (I think his name is huake) he is German. I don't know if I have spelt it correctly. But he extremely professional, funny, charasmatic, very knowledgeable, and an extremely valuable asset to the hotels team. All the receptionist were aswell but he is the one who stood out for me. If he reads this then he will know I am the one from Newcastle with the Italian girlfriend. The rooms were immaculate, the safe was easy to use. And the rental bikes were an amazing affordable price and you can't rent then them all day at a very low cost. We rode 20 miles that day and the bikes didn't fault once. The food was ok. But it was half board so I guess you get what you paid for. Food was alright. We didn't eat In the hotel. We went out most night. The dj was amazing the first night we were there. And the views from the rooftop are absalutely breathtaking. Will definitely be visiting again very soon. And if anyone is looking to go to palma I would highly recommend this hotel. Amazing experience! 5 stars!

Trevor O Regan

Stayed for a short weekend break. The staff here are amazing. Everyone was so helpful, friendly and professional. Great location and breakfast

E. S.

I had a wonderful stay at this hotel! The staff was extremely friendly and the location was amazing directly next to the beach. Bike rental was good as well and the routes along the beach are perfect for cycling. The only thing was that the beds seemed a bit used/old as the mattress wasn't the best. Although the bathroom was clean it was still a bit out of shape, e.g. the toilet. However that wasn't too problematic considering that the rest of the hotel was super new and clean and that the dinner/breakfast was very nice and varied every day. Would definitely recommend this and come again!

Piotrek Marczak

I highly recommend this hotel. The staff are incredibly friendly and always smiling, which makes you feel welcome from the very start. The food is absolutely amazing – honestly, I’ve never experienced such quality at a hotel. There are two chefs cooking fresh meals on the spot (you can choose from four-five options), and on top of that, there’s a huge variety of ready-made dishes and sides. The pool is fantastic, the view is beautiful, and the bar is by far the best in the Cala Bona and Cala Millor area. The rooms are clean, air-conditioned, and very comfortable. And if you ever need help or have a question, the lovely lady at the reception is always ready to help with great advice. Thank you again – I’ll definitely be coming back!

M I

The hotel is very nice, centrally located, and offers beautiful views of the beach. One of the highlights is the food — both breakfast and dinner are made with good ingredients and offer a nice variety. However, the rooms definitely need improvement. Considering this is a 4-star hotel, there’s no courtesy kit in the bathroom, and the minibar is completely empty — not even a bottle of water for guests upon arrival, which is inexcusable. What’s even more ridiculous is the presence of a water boiler in the room, two cups… and nothing else. No tea, no coffee, nothing. Attention to detail is very important, and it’s a pity to see these kinds of oversights.

Rebecca Bonser

Loud music playing till the late hours, no chance of sleep. We read on the hotel website this is a calm relaxing hotel…. No sun beds around the pool available as towels are left even though no one occupies them until late afternoon. Food and restaurant staff are really good here though and it’s such a shame the hotel allows such awful loud music at night!

Martin Stephenson

Absolutely fantastic hotel. So relaxing, perfect location if you want to head in Cala Bona or Cala Millor. Staff were very helpful, rooms were immaculate. Breakfast was great but the evening meals were outstanding, a chef on hand to cook you up a storm. Pool area is well laid out, never struggled for beds, you can take steps down and head into the sea if you wish, i did this and went snorkeling for a few hours as it beeming with life. The entertainment was brilliant on the Saturday. We will be heading back here without a doubt.

sarah pollitt

Location of the main hotel and the view from the pool is amazing. The food choice was disappointing, the first night my partner got chicken skewers which were raw, sent them back and asked for fresh ones, they came and were raw again. Second night was a choice of pork or lamb which neither of us eat and we were put off from the previous night so we ate out. We ate out for 3 out of the 5 nights we were there (one of the days we were at a wedding so didn't need to eat at the hotel). We had booked a room with a balcony, upon checking into our room we were disappointed as we didn't have a balcony but a shared terrace. When querying this with reception was told there were no other rooms available so we had to stick with it. We had also booked a room with a double bed, it was two singles pushed together, upon asking about this was told they could provide a mattress topper to make it a double bed. Upon booking the hotel, wasn't aware of the separate building with other rooms in so was disappointed when checking in and being told our room was across the road from the main hotel. No entertainment at night which was disappointing.

Цветелина Антонова

Loved this hotel. Wasn’t sure what to expect. Last year i had a holiday in 4* in Alcudia and wasn't worth the money so I decided this year to go for 3 *, could always eat outside and spend time on the beach if i don't like it. But I couldn’t fault any part of this hotel. It was spotlessly clean. Always cleaners cleaning the main areas and restaurant, pool area. Great location - walking distance to the beach, to the yacht port and promenade. I saw some people moaning about the food but to be honest there was always something to choose from, the Mexican themed dinner was fab. All the staff been great, helpful and always smiling, pool bar staff were so busy and still providing great service. Thank you and hope to see you again.

Incsu Inuka

The hotel is very close to the beach. The air conditioning is great, the hotel is clean, I really loved the food because there are many different things to choose from although some of it wasn't properly cooked (potatoes in cream half uncooked/ meat overcooked and chewy). The rooms are small but ok, the only thing we missed is that there is not a single fridge in the entire hotel. The cleaning staff never swept or mopped, not even once, during a week-stay which was kinda odd because we accidentally brought some sand in when coming from the beach. Overall nice experience, thank you.

Lynnette Brammer

Rooms no storage for clothes. No draws . Couldn't hang dresss. But clean. all inclusive like going back 25yrs. Every drink at bar only small plastic cup or paper cups. No large pint cups for men. Only 2 drinks per person. Restaurant food good but it was chicken every day. And nothing for children. The pool area small congested, was not good for children .

Natalie Pinto

Perfect location and excellent entertainment. The downside for this hotel is the service, nothing in favour for the customer. We asked for a umbrella for the pool chairs and was told someone would come and bring one... Still waiting... We had to catch the 8:10 coach and came down for early breakfast and they wouldn't serve breakfast that early, we were told it only opens at 8am. Very disappointed with the service. Won't be using this hotel again.

Michelle Farndon

The best thing about this hotel was its location and the rooms for the price were ok . The worse thing about this hotel was the food choice was poor not enough meat and the food was poorly cooked. The drinks on the all inclusive menu were very limited not like other all inclusive I have stayed at . The wine was watered down was horrible and the entertainment was pretty drab apart from one singer one night . We didn’t sleep well not one night due to the noise . Myself and my partner had a great holiday but would not stay at this hotel again was not good enough for all inclusive .

Marieta Lebada

We just finished our stay at this hotel. Before coming here I was very worried about the bad reviews. Now after that it seems to me that those reviews belong to another hotel. First of all the quality-price ratio is very fair. You can't pay €200/night all inclusive and pretend like you paid €500. Very kind staff. You can benefit from early check in and late check out since you are a club member. Clean room, very comfortable bed, superb view. The food is not exceptional but it is good and it is clean. (The only thing that bothered us is the curry in the food. Europeans don't like curry!!) The pools are clean and it is very nice. I saw tourists who made bad reviews because there are seagulls on the terrace. 🙉 Of course, you are by the sea. Good people love animals and try to protect them

Ezgi Cetinkaya

The food was very varied and delicious. The hotel was very close to the beach, the shopping area, and the bus stop. The staff was friendly and welcoming. There could have been more sunbeds, but overall, the outdoor areas of the hotel were well-organized and aesthetically pleasing. It was a nice gesture that champagne was served to the room as a birthday surprise. As for the downsides, unfortunately, the only good thing about the room was the sea view. The beds were very noisy and too firm. The cleanliness was definitely inadequate. The elevators were very slow. It was frustrating to have to wait in line at the bar for water after 6:00 PM. However, overall, we left with positive feelings.

Defghi Fghijk

Location was excellent, staff were very friendly, room was good, clean, bed was comfortable. Lifts are a disaster - very very very slow, totally inadequate. Food - Breakfast very good, lunch good, snack bar good, evening dinner was terrible, tried it on two different days but it was dreadful so we ate out instead, even though it cost us to eat out rather than the all inclusive we had paid for in the hotel. The variety of food for evening meal was poor but the quality was terrible, definitely not up to standard. The lack of choice in the bar was also disappointing, for all-inclusive the only beer option was Estrella, in the Sunset Point Bar the menu listed a variety of beers for purchase yet none of these were in stock. I would recommend this hotel but if I go back to Peguera I will try a different hotel.

Louise Whitefoot

Good points - excellent location which is the selling point of the holiday. Right on a lovely beach in a nice area. Nice staff and rooms fairly modern. Two great pools to swim in. Not so good - Hotel was quite dated in some areas (bottom floor including buffet) Absolutely no storage in rooms. Not a single drawer or anywhere to put things which meant it was very hard to keep room from feeling messy and unorganised Beds very hard and uncomfortable Very difficult to get a sun bed - all mostly reserved by 7:30-8:00 with nobody actually on them Not enough umbrellas around pool Tokens for glasses - annoying waiting in long queues just to get tokens back. Paid a lot of money for all inclusive so felt this was a bit degrading that you weren’t trusted with a plastic cup. Website showed images of crazy golf and tennis court - actually appear abandoned and not in use Dining room was incredibly hot - in fact not good air con in any of hotel. Made it difficult to enjoy food when you are just sweating and uncomfortable Food was plentiful and decent standard but very very repetitive. Not actually a lot of choice really Bathroom quite dated and of poor finish. Shower actually had no consistent temperature - constantly too hot or cold. Not enough lifts Over view : Although lots of cons they are all fairly small things, nothing is a deal breaker. You can still have a good time at this hotel for definite but just don't go with sky high expectations. The location does make it worth it, you literally couldn’t be in a better location.

S Judson

Arrived very late when we checked in. The check in process was fine but we got to our room that seemed very rundown. Went to get into bed and there were a couple of ants on the pillow. Too late to make complaint so went to bed. Next morning ants were on the floor and closet and also bathroom! Asked 4 times throughout the day to be dealt with and nothing! We did not unpack our bags as we didn't want ants crawling into our cases. That evening went to front desk to explain no one had been to deal with the ant issue yet to be told he only came on shift and didn't know anything about it so basically too bad(oh and did we have food or drinks in our room as that's why we would have ants!). Finally they came later that evening with ant spray! Great! But no, still ants!! No point telling anyone because they had no other rooms to move us to in our category- so basically tough, you and the ants have a pleasant holiday! Also air conditioning was loud in room and lacked cold air. If you took a shower(cold one night as they had an issue!) it just steamed up as the fans in bathrooms did not work which made the floors slippery and treacherous. Beds were hard and lack of space for suitcases etc . On the last day checkout is at 11am and they were knocking on our door at 9am to ask if we were finished so they could clean the room. Again, at 10:30(and while hanging the door sign to say to not disturb) knocked and asked if we were finished with room!? Also, one day housekeeping took our used towels but never left us any to use! Buffet food was always cold! We did all inclusive but only had breakfast a few days and tried the lunch once! Rest of the time we ate out as it just wasn't nice! Also, lifts are so slow, you wait for ages and they are small. Would never recommend this hotel apart from its location being great!

Оксана Брикуненко

The location is absolutely fantastic — within walking distance of stunning coves with crystal-clear water and soft white sand. Our personal favorites were Cala Gran and Cala Petita. The staff provided excellent service, and the entertainment team truly impressed us with how well they did their job — energetic, fun, and engaging. Breakfasts were delicious. While the selection was mostly the same each morning, it was fresh and satisfying — and honestly, what more could you want for breakfast? Lunches and dinners were equally enjoyable, with a great variety of tasty dishes. We especially appreciated the unlimited drinks by the pool — such a nice touch that made relaxing by the water even more enjoyable. The hotel grounds are spacious and beautifully maintained. There are some stairs around the property, but that wasn’t a problem for us. Our room was large and comfortable. Cleanliness could be improved a bit — it wasn’t terrible, but it stood out slightly against the otherwise high standards. Housekeeping came by every day, but we would have appreciated a full floor cleaning every few days, not just in the bathroom. Overall, the experience was very positive, and these small details didn’t overshadow the wonderful time we had.

Carrie Da Costa

Just had a week here and we had a lovely time. The room was spacious and clean with comfortable beds, even if the finish wasn't of a good standard. We used the small adults only pool area which was nice. The food wasn't the best, a bit cold and repetitive but we always found something we liked and the drinks were fine. The staff were lovely! All in all, very good value for money.

Katie Beswick

We have just finished our holiday at this hotel. I was worried after reading some reviews but we had a very nice time. The accommodation (ours was a harbour view room) was spacious and very clean, the food was decent, breakfast especially nice - with decent fare for lunch and dinner along with burger/chip/pizza options at the snack bar. Staff were helpful and friendly. We especially enjoyed Matteus on entertainment who went above and beyond to provide fun all day. I was also surprised to find a kids club as it wasn’t included in the information we had about the site. The pools are clean and fun (water is very cold though) and the chill out bar with harbour views is beautiful. The indoor entertainment suite was a little run down, but nothing below what the 3* rating suggests. Lovely beaches in walking and driving distance.

david tracey

Great hotel. All amenities available. Rooms clean and very spacious cleaned every day. Food is good for an all inclusive. Drinks don't seem as strong as home but all available and self service pool side for beers. Adult roof top pool views are amazing and you can easily stay there all week.

Lisa Smith

Just spent a week at this hotel and honestly cannot fault it! The staff are all friendly and happy to help with anything, the rooms are a brilliant standard with average cleaning every day (bins changed, beds made and clean towels). All inclusive is worth the money in terms of drinks and food, though as with most all inclusive it can be quite monotonous between lunch and dinner but all in all cannot complain, as even if things were similar the standard was great. The entertainment team are lovely and activities are regular throughout the day, with opportunity to join in with cocktail games, pool games, walks and sports. All inclusive ends at 11pm and the bar shuts at midnight, meaning after this it’s perfectly quiet. All in all a great hotel and perfect for families, couples, friends, etc. Cannot understand the complaints with some of the other reviews, as I was shocked at how great the overall experience and standard has been! Cannot recommend enough!

Lucy Tejchmanová

We stayed at the hotel during the last week of May. The rooms were clean, the air conditioning worked well, the bathroom was spotless, the mattresses were comfortable, and the environment was peaceful. The food was perfect – there’s something for everyone to enjoy. At the bar, you pay a deposit for a cup, which you can then use for any drink. Of course, the deposit is returned to you when you ask for it. What I really have to highlight are the animators – they were amazing! The activities they prepared for us were so much fun. I don’t remember all their names, but Jose, Augustina, Alexandra, and David were absolutely fantastic! The hotel location is perfect. All the beautiful beaches are really close by, the transportation is great, and there’s a bus every hour that takes you to more amazing beaches! I also recommend renting a bike and going on a trip. I’ll definitely come back here!

S P

Booked an apartment for 5 nights, room looked nothing like any of the photos online. Very outdated, room was right above the kitchen/restaurant so the noise was a massive issue, ant infestation in the room and on the balcony, beds are rock solid. All inclusive food was okay on occasions. Definitely not worth the money I paid, the shower was rubbish and the apartment was filthy and looked like it hadn’t been cleaned. The entertainment and reception team were lovely but some of the chefs were extremely rude at times. Only bonus about the hotel is how close it is to the beaches and into the square. Also the lift is still broken so you have to drag your luggage up and down the stairs.

Rachel Holloway

Rooms are ok, clean and functional, although the shower could really do with being updated it's not great. Location amazing, buffet is average, as expected for a 3 star resort. All staff are friendly and welcoming. Huge shout out to the animation team who really made our family holiday even better! Thank you to Rodin, Alexandra, David and the rest of the team! We will definitely return to this hotel.

Susan Gray

Loved this holiday. Staff was very happy people the garden looks beautiful and the entertainment was great. We really enjoyed the food each day there was a variety to select from often cooked infront of you. The drinks was served as and when we required until 11pm. I would highly recommend this hotel and the area is really beautiful with lots to do in and outside of the hotel.

Tracey Kemm

Wow what can I say hotel was great. Food was good lots of choice, but what made the holiday for us was the entertainment team they were fantastic, Jose, David Robin Claudia, and Melinda really went above and beyond to make sure we had a great time and the kids loved them we will 100% be coming back next year

Zuzana

Can’t fault this place ! It was amazing ! Walking distance to all the places you’ll need if you decide not to venture too far ! Beach is just down the road, ALDI is around the corner and all the restaurants around are great too. The place was lovely and clean! They tidy it everyday. We went self catering so I can’t comment on the food but when we did order from the bar the pizzas were delicious! The pool was a bit cold and it took a while to get used to it but we went in first week of April so I can’t really complain. Although I did notice the tiles and the bottom of the pool were damaged . All and all we had pleasant experience

Lesley Attenborough

Just returned from these lovely apartments . was spotlessly clean and well equipped. Staff were friendly and helpful. Lovely pool area. Great location , 5 minutes from the beach

John

Great place and very very quiet this time of year and only 5 mins from Palma nova or magaluf . Everything you would need in the room/rooms for a great stay . Cleaned every day , staff excellent and keep an eye out for bogof happy hour between 4.30 and 5.30

Yvonne Greig

Always a perfect stay at the cas saboners hotel in palma nova. Have been going here since 2002 and it’s a fantastic family hotel . Perfect location to out and about in palma nova and surrounding areas . Breakfast is always fantastic plenty of choice and rooms are well equipped clean and comfortable. Swimming pool well maintained and clean and plenty of sunbeds . Entertainment every evening and kids activities during the day . Staff always helpful and friendly, bar staff and great too . Will be back again soon after our 8th visit !

Mark Pickering

Clean and every thing you need in the rooms Staff are very nice and pleasant Breakfast was very basic and tbf below average food

Anastasia Chulkova

We loved our experience at Pirate Village very much! Here are the most important highlights that we value: - It's very close to the beach, so you can easily combine beach and pool time. - The space is very well-organized—everything is close by, and it's easy to keep an eye on the kids. - The slides are only for children and very safe. Our kids (10 and 7) enjoyed them very much, and we didn’t have to supervise their every move. - The food is great. Even though the buffet is quite small, there is enough of everything, and the quality of the dishes was excellent. - The whole complex is very original, with great design in both the common areas and the rooms. - The atmosphere is very relaxed. No one bothers you with silly rules (like “no diving” or “no inflatable toys in the pool”). There are five lifeguards watching the pools, so you feel completely at ease. There are also lots of inflatable toys left by guests who’ve gone home, which other visitors can enjoy.

Casas Manuel Real Estate

Great fun for all the family. Checking was smooth and luckily our room was readily available so we checked in straight away. We found the facilities to be just what we needed for a family holiday. We opted for all inclusive but did dine out a few nights. The buffet style breakfast was fresh and you could order freshly cooked eggs and bacon. House spirits were find and the draft Amstel lager (self pouring taps) allowed for a speedy bar run. Would highly recommend for families travelling with young children.

Johana Muñiz

🌟🌟🌟🌟🌟 Absolutely Amazing Family Experience! We had a fantastic stay! From the moment we arrived, we felt so welcome. The room was clean and comfortable, but what really made the difference was the amazing staff their energy and kindness truly stood out. The activities are 10/10! My 3-year-old daughter absolutely loved every minute, especially the mermaid activity, which she hasn’t stopped talking about since. She really enjoyed spending time at the kids club, and Vero and Mar were so sweet and caring with the children. I can’t really say much about the food, as we chose to explore and eat out in the area. If you’re traveling with kids, this is a great place to stay!

Roberto G.

We had a very good stay, with an overall rating of 4 out of 5. The room was a bit tired and dated, and the kitchenette was bare and uninspiring, but it didn’t affect our overall experience as were all-inclusive and we didn't really need it. The real highlights were the friendly staff and fantastic animation programs, which kept both adults and kids entertained. The food quality was good, though the limited choice could get repetitive after a few days. The pizza corner and cook-to-order grill were great, especially the pancakes and omelettes for breakfast and fresh meat or fish for lunch/dinner. The hotel is built with families in mind and we're glad our 4-year-old had a lot of fun. The location is convenient, with shops, restaurants, and a sandy beach just a short walk away.

Liam Hirst

What can I say, in short its a 3 star hotel with 5 star facilities. Me, my wife and 2 kids ( 10 & 7 ) have just returned from a 1 week all inclusive trip 16 - 23rd June all absolutelyloved it. Nothing short of brilliant, on arrival the rooms are split in to 2 rooms, one large bedroom with a bed that can easily fit 3 in with plenty of space and the room looks new and spacious. On to the main front room with a pull out sofa bed that sleeps 2 then the kitchenette with an outdoor balcony for evening drinks, yes it is dated and could do a revamp BUT you will only be in the room to sleep and if you go in with this view you will love it. Everything else from the complex is brilliant, the facilities, the staff, all the shows day and night, the food all brilliant, yes half of the food is abit of the same everyday, but that me t the kids always had something to eat but they always have different selections of food you can have cooked by the chef, like chicken fish and beef, omelettes and plenty more, the pizzas are also brilliant. With a fresh different pizza made every 5 minute. The bar area has pour your own beer taps, soft drinks machine, tea and coffee and and slush machines then you can order everything else on the bar. It works out about £100 a day for a family of 4 for all inclusive so 700 for the week as apose to self catering so I would highly recommend paying this as its brilliant value for money. The rooms were kept clean and tidy and the cleaners were seen around the hotel all day and night working hard which didn't go un noticed. There was entertainment on everyday except Wednesday and was different each night, all that were brilliant. The manager (lady with blonde hair called beverly i think) was there first thing in a morning and was packing up the night entertainment last thing at night so the staff definately put in the hours yet are always friendly and happy to help. You have 4 large pools, one 2mtr deep, 2 kids pools then waterslide pools with multiple slide that the kids absolutely loved, they were in the pool from 10am until 6pm and didn't want to leave the hotel. If you remember its a 3 star hotel, your not a snob and you understand is a hotel catered around the kids to make sure they have the best time, you will love this place. Out of the 4 couple we got close to all are booking to return again next year including us so that says it all. There is a shop directly across the road that literally sells everything, waterguns, sunglasses, suncream and inflateables. if you need it, they have it. There is a supermarket like tesco 2 minutes walk out the main door and to your right then 5 minute walk to your left you can book excursions. As a family of 4 we booked the boat trip to see the dolphins and was not disappointed, we must of seen nearly 50 some swimming directly under the front of the boat and a 3 hour boat trip around the island including time to get out for a dip in the sea was £125 for 4 and one of the best value for money trips I've ever done. You will always get people who complain the fridge is wobbly, the bulbs aren't bright enough, their bins werent emptied 12 times a day blah blah blah but I garantee you will have a great time and the kids won't want to leave the hotel.

L. A.

I loved staying there. The location is great, 2 minutes from the centre, 4 minutes from the bus station and very close to the best beaches around. The staff was very kind and helpful, and the reception is open 24 hours. The breakfast was fresh and tasty. They even give beach towels and have a shower next to the reception which you can use after the beach on your check out day. The rooms are newly and stylish renovated. The terrace view to the street was beautiful. A must stay!

Mais

Very comfortable and clean hotel in a great location, just a 5 to 10-minute walk from two beautiful coves. The staff were kind and welcoming, especially Anna, who gave us plenty of helpful tips and recommendations upon our arrival to make our stay even more enjoyable. Highly recommended!

Leanne Fitzpatrick

Very cute, super friendly staff and very clean hotel. Housekeeper was so lovely and happy each morning :) Provided beach towels also and we were able to hire a parasol for our entire stay for 3 euro (10 euro deposit) very close to the bus station and bars/restaurants. Cala Gran beach is just down the road. will recommend here to anyone who visits Cala Dor

Emma Pennisi

Charming little hotel very close to the center of Cala d’Or. The location is the best part—you can walk right down to the Cala d’Or beaches, it’s easy to get to all the restaurants, and there’s a supermarket, pharmacy, and other amenities close by. Parking on the side streets is free and relatively easy to find. The rooms are dated but perfectly comfortable, and you won’t even notice if your plan is to be out and about all day as you should be! The staff were kind and helpful. The value for this place is great, and I’d stay again.

Jack Hallinan

Hotel Ses Puntetes offered an incredible experience all-around! The room was perfectly comfortable, the location was excellent, but most of all, the staff are so wonderful and helpful. Couldn't recommend it more!

Jenny Hodge

Lovely hotel situated at the top of a hill with panoramic views all around. Appartment was immaculate. Food is probably the best all inclusive I have had. Drinks and cocktails were good. Entertainment team were not bad although this could be better organised and have more variety throughout the day and evening. Pool areas were lovely, not too hard to get a sunbed if you're up by 8am (in August). Close to the beach and town. We really enjoyed our family holiday here.

Viktoriia Terletska

I am 100% satisfied with my vacation! The staff are professionals in their field! Very friendly. Food 10 points out of 10, varied, fresh, delicious! The room is clean, the furniture is old but cozy. The territory of the hotel is beautiful, clean, 2 swimming pools (active and relaxation), sauna, gym. Beautiful scenery. Shuttle service to the beach. It takes 10-15 minutes to walk to the beach, there are 174 steps. There are conditions for people with increased needs. Vacationers are mainly older people and families with children, there are few young people. I recommend this hotel!

James Glasgow

Week away with wife and daughter, struck lucky with room overlooking bay. Rooms need a little updating but staff throughout were fantastic. Friendly and helpful, always found something to eat and quite pool was great for some relaxation. Be aware there is a steep walk down to front and take the road rather than steps. We would return.

Dawn Testro

What can I say! Lovely break the hotel is I'm a stunning location and a short walk or mini bus ride (free service from the hotel) from the beach. The room was a little dated but very clean, maintained with clean towels daily. All staff are so welcoming and friendly, the food is lovely great choice and different each night. While we were here, we had a Mexican night with nachos and chilli, bbq night with every meat you can want at a bbq, and dinners were the same different selections that were great!. Breakfast one word wow! We enjoyed our stay that much. we are planning a family holiday next year and hoping they have space for us because the kids would love it here.

Sarah Eales

Just such a lovely holiday. We came here as a 3; husband wife and 12-year-old. Fab location with great views, and food, lovely pools with plenty of sunbeds. The staff couldn't have been more helpful. My my son enjoyed the animation team. Clara the lifeguard was hilarious. Would definitely return x

Andrew Boyle

This is our second time at club Mac, we loved it that much the first time we had to come back! The hotel is much better than the stars it has been given, so much to do for children and adults. Your week will not be anything short of being fully packed with fun and entertainment. The stuff are always so friendly and welcoming! We especially like the guy with the blue braided hair. He is always full of energy from the start until the end! Rooms are kept regularly clean and tidy, there’s plenty of food to suit everyone every night. Night entertainment and the kids club is also very good and never disappoints! Will always come back here every few years as this resort is brilliant for all ages. Always good to be part of club Mac for a week! Highly recommend coming here to anyone who is looking for a good review I’m sure they will never be short of one. Thank you to the stuff of club Mac. We are Loving every minute 👏

David Dann

This is our second time here in Club Mac & we love it. All the staff are so friendly. The resort has all the facilities that you would want to enjoy your holiday. The food is lovely with lots of choices & options available. The beach bus is so convenient. We are on our last full day here & we are already planning another return trip here next year.

Matthew Loughran

I loved it, the hotel reception left my wife a little card and champagne for her birthday. There was a water park across the road with free access from club Mac, the kids tortured me (not just my own). Sorry mid writing this my kid put ice down my shirt anyways, The workers are all amazing the hotel is very close to the beach about a 20 minute walk. Also the food is amazing and tasty. 10/10

James Dempsey

Honestly, do not believe the bad reviews. We've had the most amazing week and can not complain about any of it. The food, whilst not Michelin star quality, (nor was I expecting it to be) is lovely. Plenty of choice, even for the most picky of tastes. The rooms are perfectly adequate, beds comfy, clean towels, plenty of plugs for charging etc. Entertainment was decent enough, options just outside should you want something different. Never saw any trouble/arguments or anything like that. Even at the busiest times, you could still get what you wanted as they were constantly bringing fresh items out and the queues always moved quickly. Would not hesitate to recommend Club MAC to others and would happily come back !

peter leitch (leitchy83)

Here for a week in July was an amazing time. Food is really good, great choices all day. Rooms aren't the biggest but considering it's a place to rest your head I've slept in a lot worse. The location is good and there is free bus service to the beach and port direct from the hotel. Taxi for €8 to go to old town.(Market here Sunday and Tuesday). Several pools around the hotels 3 buildings with bar and food located nearby also. Plenty of loungers but you need to be up early if you want on under the shaded areas or direct at poolside. There is plenty of them so you will always get one. Waterpark is a great addition across the road. Recommend to get the fast pass €15 for the slides. Overall can't fault it and definitely will look to return. (Family of 4 all inclusive)

Lisa Robson

What a great resort. The staff here are all wonderful and can't do enough for you. Christine at the pool bar is very attentive and friendly, and the entertainment team are fantastic. Our kids, 11 and 8, joined in with many of the activities and loved them all. Evening entertainment was varied and finished around 10pm which was perfect. The rooms were clean and had everything we needed. I would've liked bigger towels in the bathroom but that's just being picky. The hotel is located in an excellent position, right near the beach (which is beautiful) and a large supermarket opposite. It's only a short taxi ride (around 6 euro) to a variety of places to eat. We did walk a few times before our youngest hurt her foot, it takes around 20 min. Alcudia Port isn't far away, again with lovely places to eat out. Pool area is great, we spent many hours just relaxing as a family. I have to say, we were sad to be leaving. We don't usually go back to the same place on holiday as we like to try different places, however we are already looking to book the Ivory Playa for next year as everyone enjoyed it so much. Thanks for a wonderful stay and we can't wait to visit again.

Valeriia Narbut

Vacation at this hotel was wonderful and nice. I’d definitely say that administration of hotel can solve issues! At first we had a room which disappointed us a bit, but on second day the hotel manager offered us another room, it was very nice! The rooms are great, the air conditioner works well, very tasty breakfasts and very VERY friendly staff, they were very kind and always smiling. We liked the hotel, I think we will come back here and I recommend you :)

lily driver

I stayed here with my partner and son- I couldn’t fault it in any way. I read reviews before we went, and they are glowing, and rightly so! I thought I would add my own review. What an absolute dream! Every single member of staff was wonderful and made us feel so welcome! It was perfect for children and families, but I would stay here under any circumstances. Upon arrival, check in was smooth and no problems. I wish we had added the food onto our package, as it was amazing but we wanted to try out the nearby restaurants. This hotel has everything. A lovely swimming pool with a shallow and deep end, sunbeds around the pool, there was a heated pool which was a little deep but great. Some of the days the weather wasn’t brilliant, but they have a lovely spa which can be used by all ages, with a jacuzzi and sauna that we loved. The pool bar is amazing, food is gorgeous, drinks are generous and well priced, and staff so kind and helpful! There was an outdoor smoking area which was helpful for us with the habit, and out of the way of the pool and children. The animation team/ entertainers where wonderful, no efforts where spared and they made time and effort to bond with everyone. Evening entertainment was great, they have a mini disco every night, which my son couldn’t wait for! They included everybody and got us all up dancing! Then they have games or live bands which everyone thoroughly enjoyed, there really was something for everyone. It all finished by 10:00 and we had such peaceful nights in the room, no loud noise and comfy beds. Housekeepers always greeted us too and we always had clean bedding and towels, comfortable beds too! I loved the balcony also, I think every room has a balcony and some enjoyed the entertainment from their balconies. They even gave us some sweets for the plane as we left. This is a beautiful hotel, and we really hope to come back! It is also worth mentioning that it is the perfect location. Gorgeous beaches all the way up and very close. The lake was close and that was lovely too! Lots of shops very close, with everything you could want, and towns in walkable distance, also lots of options for entertainment, water parks, lovely restaurants, and more! Thank you so much ivory playa love from Lily Andi and Leo 🩷

Bastian Jacobs

Clean hotel with friendly and helpful staff who speak both German and good English. Fair prices at the bar. The staff also quickly takes care of noisy guests in the rooms at night, ensuring a peaceful stay. We can’t rate the food or the pool as we didn’t use them.

Lululemon

BEEN COMING HERE SINCE I WAS BORN! Its a family custom every year. Once you go there for ten years, they give you great perks which was rly nice of em. Their activities and food are top notch; new activities every day so vibrant! Next to supermarked and 50 feet away from beach from lobby! Bus stop near offering great buses and if you head left of the entrance there is lots of small shops and a car rental as well as an ice cream shop in playa de muro and a big park. Just walk for max 20-30 minutes. The beaches are perfect too and the hotel offers great showers in and out! The smell is rly nice and so is the hygiene! I love how comfy it is and the balcony is so nice just watch for mosquitoes… also if you’re a walker, there is the alcudia old town an hour ish away! Very fun. Also in the supermarket dont forget to feed the stray kitties for me XOXOXO. PS— i would give it a 100stars BECAUSE THE VEW IS SO BREATHTAKING Tip— wake up at around 5am to see spectacular sunrise in dead summer

Claire Walsh

Beautiful complex, we just got home from 8 days there. The service and location were great. Few things were not ideal- Pool Bar was very over priced and food was definitely average. No sides included. I paid 14 euro for a chicken burger and it didn’t come with anything else. The sun beds were the main problem, there wasn’t enough for everyone. If you wanted one, you’d have to get up at 8am and not only put the towels down but stay with the beds all morning, otherwise your towels would be removed. We had a small child and it just wasn’t possible to stay with the beds. Very disappointing that this was an issue every day. Hotel room was beautiful and kids club was run very well

Jurgen Hofstede

Location is great, rooms not bad. I am returning customer and service has gone really poor… rules on something simple as towel changes, changed during the stay 2 times. Amount of sunbeds is less than before (but same amount of guests), no control over people putting their towel for a whole on sunbeds to reserve causing guests to literally argue between each other. There is a cockiness to the service now. Renovation does not make up for bad service! I will not be coming back. For me this has lost its charm. I do not accept such service levels for a 4 star resort.

Babette

We stayed here from May 18th to 23rd, shortly after the opening of the renovated complex, and everything was absolutely beautiful. The entire resort looked fresh and modern, and everything was spotless. The breakfast and dinner buffets were excellent with a great variety of delicious food. There are three lovely swimming pools to enjoy, and the staff were incredibly kind and helpful throughout our stay. The resort is also very stroller-friendly, which made it easy for us to get around with our little one. One of the highlights is the location right on the beach and within walking distance of a charming little village and a nice harbor. Truly a perfect place for a relaxing family holiday. Highly recommended!

Niek B.

Nice hotel with good facilities. The rooms and pools have recently been renovated, which gives a fresh impression. However, the cleanliness of the rooms could have been better. During our four-night stay, the air conditioning didn’t work on three of the nights. We reported this on day two, and a maintenance technician came by and partially resolved the issue. One thing that stood out was how dirty the air conditioning vents were – covered in dust. That seems like something that could easily be cleaned with a cloth. Additionally, we were woken up twice at 7 a.m. by a truck delivering wood chips right outside our room. Each delivery took at least 30 minutes. Couldn’t this kind of work be scheduled at a different time or earlier in the season? There were also photoshoots held in and around the pool area on two mornings from 7:00 to 10:00 a.m., during which guests were not allowed to use the pool or its surroundings. We booked a hotel, not a photo studio. It’s disappointing that the hotel seems to prioritize commercial activities over guest comfort. Something for the general manager to consider improving.

Sarah Gu

Our stay at this hotel was marked by a series of unacceptable and unresolved issues, all of which significantly impacted our experience. We were first assigned to Room 105 (Building I), where we immediately noticed visible mold on the ceilings in multiple areas—including the living room, bathroom, and toilet. Even worse, the baby crib provided was covered in mold. This posed a serious health risk, especially as we were traveling with our infant. The condition of the crib was so obviously poor that it’s hard to believe any staff member could have missed it. In addition, the room door did not close properly, which raised further safety concerns. While the baby crib was exchanged quickly, the fact that such an item was ever placed in the room in that state was deeply unsettling. We were moved to Room 107, but new issues appeared immediately. The bathroom sink had a drainage problem, and although a technician came to fix it, the situation only got worse. Water began leaking heavily from the siphon underneath the sink, flooding the shelf below. We had to clean up repeatedly to keep the bathroom dry and prevent our baby from getting wet. Despite our complaints, the issue remained unresolved throughout our stay. All of this occurred within the first 30 hours of our visit. We sent a detailed and polite email to the reception team, but the only response we initially received was an automated survey. After that, there was complete silence. We had to follow up again after 2 days with a second email before we finally received a reply—offering a third room change. Given everything that had already happened, and the short window (until 2 PM) in which the move was possible, this offer felt more like a formality than a genuine attempt to improve our situation. After we wrote that this offer felt more like a joke, a manager got involved. Due to the many incidents, we requested a discount. Unfortunately, we were only offered a €200 voucher for a future stay. This also felt like a joke. It did not seem like management understood what good customer service means. Why would guests who had such a bad experience at a hotel want to return? What made matters worse was seeing that Room 105, the one with visible mold, was re-assigned to new guests shortly after we left it. Interestingly, they too were gone the next day. This suggests that the hotel was fully aware of the condition of the room but chose to prioritize short-term profit over guest health and safety. Beyond these serious issues, the overall management and upkeep of the hotel did not meet the standards expected from a 4-star establishment. Guests had to insert trash bags into bins themselves, and the dishes and glassware in the room were visibly dirty, with water and grease stains still on them. Nothing gave the impression that the room had been professionally cleaned. Pool towels could only be exchanged during specific, limited hours—again showing a lack of guest focus. It became increasingly clear that guest well-being was not a priority, and the main focus seemed to be minimizing compensation rather than addressing problems meaningfully. The only positive aspect of our stay was the restaurant staff, who were consistently friendly and quick to clear tables. Since the renewal of the whole complex is not long ago, there would have been quite some potential at this resort. The main property is well maintained and clean and looks nice. But to our impression, that reflects our experience even more. It seems that for the resort it is important to look good on the outside, rather than to really be caring about customer happiness and technical issues. In summary, the multiple unresolved issues, poor communication, lack of accountability, and overall neglect made this one of our most frustrating hotel experiences. We expected a comfortable and carefree stay, especially given the hotel’s category and price—but what we received fell far short of that. We do not recommend this property and will not be returning.

Khilola Yakel

We recently stayed at this hotel. The biggest advantage is definitely the location — the beach is just a few steps away, which helped us enjoy our vacation overall despite some serious issues. There were a few positive moments: the reception kindly gave us beach umbrellas free of charge, which was really helpful and saved us from having to buy one. Also, when our child accidentally locked themselves in the bathroom, hotel staff responded very quickly and helped open the door — we really appreciated that. Unfortunately, there were several negative experiences that left a lasting impression. The hotel itself is quite old, our room was small, with a bad view, and we found hairs on the shower walls upon arrival — not a good start. One evening during dinner, a female staff member (possibly a manager) began yelling at a waiter in the middle of the restaurant, in front of all the guests. It went on for quite a while, creating an extremely uncomfortable atmosphere. The waiter — who had been kind and attentive — ended up walking out in his apron. Our child was frightened by the shouting. It was completely unprofessional and inappropriate. Later during our stay, around 9 PM, the fire alarm suddenly went off. Our child had already fallen asleep, woke up crying, and was very scared. The alarm kept ringing for a while. We packed passports and valuables just in case. My husband called reception, but they didn’t know what was happening either. It was very stressful. And finally — the most alarming part: our child found a small, sharp piece of plastic inside their ice cream (likely from the packaging). This could have been very dangerous. (Photo attached.) We did our best to enjoy the beach and make the most of our time, but overall, the hotel did not meet expectations and we left with mixed feelings.

Angel LP

Very good , wifi is sadly not usable all day sometimes you can watch 5 min on low. Food is niece but too sweet and mostly not a full menu. Pool is boring, you need pay for locker(no refund). The view is great if you have ocean view and if not you are very close, recommended. AC could be cleaned, smells a bit and is a bit loud. Channel on tv could be more. Card to enter building mostly dont work. Workout room is 👍 Location is more for families Would visit again but bad wifi a minus star and the rest combined a minus star.

Logan Green

This hotel is, without a doubt, one of the worst I have ever had the misfortune of staying in. We stayed here at the beginning of September and were thoroughly appalled. The reality of the hotel is a far cry from the misleading pictures, and the staff were astonishingly rude. The half-board option does not include drinks with dinner, and we were charged an outrageous 3 euros for a small 500ml bottle of water. When we brought our own, we were treated with blatant disrespect—a staff member named Miguel snapped his fingers at us, as though we were pets, and ordered us to leave. This forced us to sneak sips of water like children hiding in a school cafeteria. The buffet was no better. The food was monotonous, with the same dishes served nightly, and the occasional, uninspired changes to a small food stand. Breakfast was equally bizarre, offering carrots and sweetcorn instead of beans. The rooms were another disaster. The balcony was so cramped that sitting down was impossible, and to make matters worse, the bed sheets weren’t changed for six days. The air conditioning reeked of raw sewage, making the room unbearable at times. The shower was equipped with a flimsy curtain that flooded the bathroom, and the soap dispenser didn’t even function. The hotel’s facilities were practically non-existent. There was no pool table, no ping pong, no entertainment—nothing. Anything you’d expect from even a basic hotel was missing. The indoor pool and gym weren’t even on the premises; they were located in another hotel nearby. When I tried to use the pool, I was confronted by a rude staff member who questioned why I was there. She told me the pool closed at 7, despite it only being 6:30. The outdoor pool at this hotel is genuinely reminiscent of a prison yard. It's fenced in with iron bars and is about the size of a small house pool, far from what you’d expect at a resort. To make matters worse, the pool is locked at night, so forget about lounging on the sunbeds and enjoying a peaceful evening under the stars. The whole setup feels claustrophobic and unwelcoming, adding to the overall disappointment of the stay. The terrace / roof is also closed and locked extremely early. There is absolutely no reason to stay at this hotel. I wouldn’t return even if someone paid me. How this hotel has a 3-star rating is beyond comprehension. Save your money and avoid this place at all costs—it is truly not worth a single penny.

Veroni

Me and my daughter were here for 4 nights not too long ago. Thanks to Andrei in the reception, we got a nice room with a great sea view. He was very helpful and a kind young man; the staff were friendly in general. The bathroom is a bit small and old, and the door doesn't open fully, which is a little bit of a problem. The food is fine. We enjoyed the holiday overall.

Flavius Manea

It was a tough experience, first of all in our bathroom the water floated after every shower, also in the room the water floated from the bathroom, we had to spread the towels on the floor to collect the water and throughout the stay we do this thing which is not acceptable. Also we complained to the reception and we receive this answer “Do yo want a mop to clean?” Which is not respectful from a hotel to answer like that to a client. We went to the reception 3 times in a row and nothing changed for our room or our stay. It was HORRIBLE. Second time the air conditioning worked badly, in most of the time doesn’t work. I would like to tell you that you don’t resolve these problems in the last 2-3 years because I’ve seen in the others reviews the same issues and you said “Yeah yeah we will resolve, thank you for your feedback…” nothing changed the same problems are in these days.

Clare Girling

We had an amazing stay at this hotel. The rooms were a good size and clean. The food and drinks were also really good – plenty of choice and something for everyone to enjoy. What really made the holiday special, though, was the staff – so friendly and helpful throughout our stay. A huge shoutout to Villo and Alex who ran the entertainment. They were absolutely incredible! The kids loved all the games, activities and fun competitions, and loved the certificates they received.

Tara

My mother and I had a fantastic stay here. The food was amazing and the entertainment on offer was great. The entertainment staff Alex and Nerea were excellent and made our stay a lot of fun. Fantastic reception service and great facilities. And our room was always lovely and clean. This hotel deserves more than 3 stars!!!!!! It exceeded our expectations.

Hazel Colbourne

This is our 2nd visit to this lovely hotel. The rooms are lovely and spacious, clean towels every day, bed changed. The food is excellent, something for everyone, if it wasn’t we would not have returned. All the staff are very friendly and helpful. We are here at the moment, unfortunately going home on Tuesday after 10 days.

Linzoj

Just returned from a 7 night stay... We stayed B&B lovely breakfast every day.Staff were really friendly and the hotel is stunning. Very clean and modern... We had a pool view and the room was immaculate would highly recommend. Would definitely return. 15 min walk into cala bona so not central... Can't wait to return.

Heather Garbett

Just spent 13 nights here with our family. What a great place, spotlessly clean throughout. Bedrooms spacious and comfy beds., clean towels daily and rooms cleaned daily. Staff are great throughout , big shout out to Jessica on the bar. Lovely food, always something to enjoy. Drinks station also on patio to help yourself to soft drinks and tea/coffee. There is a Shuttle bus takes you into Cala Millor which was very useful. I organised a birthday cake for our Grandson who was 5 while we were there, the kitchen staff did a great job and came out with it at the end of our meal singing Happy Birthday. Got to say a big thank you to the animation team who kept not only the children entertained but adults too. Alex kept us all smiling and happy to participate in the daily activities. Would recommend this little gem of a hotel to anyone. Roughly 15 min walk to beach and onto Cala Bona. Many thx to everyone for a great stay. 😎☀️

Viktória Mészárosová

Everything was perfect! The breakfast was delicious, a huge variety of food! The staff was really friendly and helpful, they even let us leave our baggage the last day after checking out in a closed room and offered to take a shower if we wanted to swim last day too! The beach was a 5-8 minutes walking distance from the hotel, which was totally okay. I honestly can't say anything bad about them! Thank you! 🩷

Yurii Bulanov

We had a really good time at the hotel . Nice food with very big variations, very friendly personality. It is a Perfect place for family vacation. The Beach is 5-7min walking with carriage. In the hotel area is One pool most for the adults another one for baby og small children. There is different activities during the day and also some shows every evening. We would recommend this place for sure and hope to come here again

Yannick Asura

We had a great time at our stay last week. Everything was beyond what we expected. Very kind staff (shoutout to Manuel) that really worked hard to provide the best service. We booked the ground floor room with a small yard, which was great with a small child. Just 3 somersaults and you could dip into the pool. Wide selection of chairs and beds, so not the typical place where people leave their towels at 6am. The kiddie pool was great as well and everything felt very clean. The animation team was very invested in the kids and made sure they have a great time. If you're looking for a good place with kids? I'd definitly recommend this hotel!

Lissy N

We had a great stay at Calimera Fido Gardens. As a family with 2 kids, we had to rooms with a connecting door which was very nice. Pool and layout of the hotel was really great. The water was a little cold in October, but the kids din't mind. The food at the buffet was good, but could offer more options and better labeling for vegetarians and other restrictions. Staff was very friendly and especially the entertainment (we only participated around dinner time) was awesome.

Robin Mastenbroek

This hotel was a huge disappointment. After asking three times for our room to be cleaned, we eventually gave up and cleaned it ourselves using a wet towel. Absolutely unacceptable. The air conditioning is completely underpowered — it never got cooler than 25°C, even at night, making it hard to sleep. To make matters worse, the staff clearly doesn’t understand the difference between half board, half board plus, and all-inclusive. We were constantly confused and received conflicting information. Definitely not worth the money — we will not be coming back.

Karolina Svihalova

Very bad. The beds are poor quality and unsuitable even for a single night. There was constant noise and a strange smell in the room, making for a very unhealthy environment. The hallway door didn't seal at all, letting light through. There are so many shortcomings. In the kitchen, the food was repetitive and rather ordinary, and plates were often dirty. It's clear they're cutting corners on maintenance and everything else. The hotel is in a beautiful location, which makes it even more of a shame that there isn't a higher-quality hotel there. From what I heard from people at the neighboring Globales hotel, they weren't satisfied either. It's a great pity that such a beautiful place is marred by unmaintained hotels like these. I'd prefer quality accommodation without unnecessary frills over this, where you can't relax in an unhealthy environment on a poor-quality bed with noise reaching your room. The staff probably doesn't care, and there's no contact for Globales hotel management. They just take your money, fob you off with substandard services, and that's the end of it. I also think many of the reviews are fake, as plenty of people there were unhappy. Some were more dissatisfied, others less so, but no one we spoke to found it perfect.

Tatiana Nedavniaia

I am having a vacation here. I am surprised for how good everything is herein. It has 3 stars I believe, but I’d suggest it’s better than some 5stars I’ve visited in Spain. Rooms are cozy, clean, new or renovated (can’t tell for sure), bathroom is in immaculate condition, balcony in each room. Swimming pools and direct access to 2 marvellous beaches, one of which is highly rated and won some local awards as the cleanest. The service is great, I do like the food. I’d totally recommend.

Char Pene

Food 5stars fresh and plenty full local dishes. Snack bar great must try the burgers , alcohol poured strong and staff always friendly and attentive. Clean hotel and love that its not loud at night perfecr for a quiet get away Definitely returning !!!!!!

Marcos Drumond

Expected a lot from the price paid however room was smelly, ventilation was noisy and beach extremely polluted with plastics. I believe hotels on the beach should make an extra effort to get the small beach cleaned daily. Staff on the other hand were nice!

Samuel Perrett

Great location, food and service. Especially thanks to Marijose and Marisa who provided great service after I left my laptop in my room when checking out. Thank you for being so friendly and helpful!