3 Star Majorca Holidays

Joanne Burnell

This would of been our 5th time staying and we do love it but this time the pool was just so loud I know not much you can do.. hen parties, big groups of family's and diffrent groups playing music. So 3 diffrent sets of music playing is enough to give anyone a head ache.. There is a smoking area by the bins and I don't understand why everyone is allowed to sit vaping all day and blowing clouds of smoke into your face all day long it's absolutely vile... it completely ruined my holiday trying to avoid it like the plauge but sadly nearly everyone was vaping and can't seem to put it down for more than 5 seconds as if it's a baby's dummy. We was so happy with our level 5 room the staff always listen to us in that way. Just sad we probably can't stay again 😞 I don't come on holiday to have people's smoke in my face for the whole day. Or keep moving beds was rhe other option. Never mind but think the vapes need to be classed as smoking and there needs to be an area for it. Towels as always down and reserved again this should be sorted you have people missing for 5 hours at a time and come back to a bed they had a towel on all day. Isn't fair. Thank you though sol for giving us our lovely room.. but honestly the smoke around the pool is vile and unbearable.

Howard Pearl

Great apartment complex with clean, spacious rooms. We had booked a one bedroom apartment and a studio. Great view of the pool from 330. Well equipped with Fridge. Hob and microwave. Enough utensils to get by. Pool is a good size with plenty of beds and a lifeguard on duty. Bar well stocked and service was fine All in all a decent place to stay. Near enough to the busy central area for food. Close to beach. Little British bar over the way .

Cv Cv

Good rooms but if you get the ones facing the car park , try and change it was cold and dark. Bit sad. Should have asked to change. Rooms are also very noisy , you hear all the neighbours. Talking everything. Light sleepers bring ear plugs also the cushions were the worst. Good bathroom nice kitchen . Nice pool. Clean.

Jonas Svensk

Apartment hotel with a decent price in the perfect spot in the middle of everything. Surrounded by top notch resturants and bars. A high quality food store with fresh vegetables and fruit within a few hundred meters sets you up for your own breakfast. Make sure to be up early to get a good spot in the pool because it will be crowded. Located within walking distance from several beutiful sand beaches and the same distance to the resturant and shopping district. I will probably stay here on my next trip if available. Nothing fancy but you get all you need... Almost the room lacked some useful kitchen utensils and a dishbrush but had a decent fridge.

Alison Mitchell

Had a duplex sleeping 4, but the bed in the lounge was a single bed with a trundle bed, so not great for couples. Loved the location, airer walk to the beach, loads of shopping and restaurants, cafes. Try NOIR cafe for breakfast... excellent!

Szandra Tóth

We had a fantastic experience at this hotel. The staff were incredibly kind, helpful, and always available when we needed something. The apartment was very comfortable, clean, and beautifully designed, with a stunning view that made our stay even more special. Everything was just as we hoped, and we truly enjoyed our time there. Highly recommended!

Lisa Pye

Stunning views. We stayed in a studio which for 2 of us was great. We cooked easily, and has everything we needed. Reception staff 5 star - helpful, friendly and couldn’t do enough. We will return again and again. Pool and the views out of this world. Nothing baD to say - and I can promise you I am not easily pleased 😀

Colin

Had an amazing stay over the past week. Check in was done within 5 minutes and the two staff were amazing! The pool area is amazing and staff by the pool elite! Carmen and another nice young man working the bar were the highlight of our stay. Will most definitely be back thanks for having us HSM team!

Deirdre Curran

Nice hotel. We had an apartment and studio. Apartment is a good size. Studio is very small Need basic things like washing up liquid and cloths to be provided. Staff are very friendly and help. Would definitely stay here again

Alex Novikovs

This hotel is great value for money! I stayed here with my couple for a week in a studio, equipped with everything you need, microwave, cooker, fridge etc.. very friendly staff, always smile and treat you well! We arrived at 2am and were met by a lovely man Vladimir, very helpful and very talkative person we had a lovely conversation. Breakfast was very nice, you get your basic Irish/English breakfast and a veriety of fruits amd buns. Unlimited coffee was my favoirite part😀. Fantastic view from every room you book overlooking Magaluf strip. Very cozy swimming pool on hotel ground and overall very cozy place. 10/10

Elaine Cole

Before we arrive my friend email the hotel because we was arriving late asked as we was half board would they be able to organise us some food on arrival or leave a sandwich in the room the reply was no we don't have that service which wasn't too much of a problem. But on arrival we was told that we would be eating at the restaurant across the road for our half board meals which wasn't too much of a problem so we thought. So first thing in the morning we went over for breakfast which was served as buffet style a good selection of meats, cheese, yogurts, cereal, cakes, nuts, and a cooked breakfast bacon sausage scrambled eggs and also fried eggs. Coffee tea and juices to drink. On our second day they had new drinks machines but these kepted breaking down so the lady was running in and out to try and keep everyone satisfied. The evening meal was a let down we had to pick off a menu no buffet style for this which consisted of only 6 starters and 6 main courses. The food was cooked lovely. But portions wasn't very good we got basic food and no side salad or vegetables. On the mains we could only pick four of them my Friend doesn't like paella and they would only cook it for two people as in most places but this didn't leave us with much option with being there for seven nights stay. What was more frustrating was the feeling of being treated like a second class citizen when ordering our meals with other paying customers in at the same time. Staff seem to think it funny when we was ordering our food to just be able to have these few choices. It could of been a delightful experience but it spoilt the whole experience hope this helps others thinking of booking. It was also a noisy at night with being so close to the adjoining hotel who decided to empty the bottle bin after 12pm every night

Lynne Ingleton

Yes the hotel could do with being updated, but in retrospect you would find it hard to find anywhere cheaper. The hotel is absolutely spotlessly clean, is on the quiet side of the bay very close to the beach and local amenities, and fabulous Bar Rumba just across the road. The staff are fabulous Marisol is reception manager but seems to manage the whole hotel, she works so hard to make your stay enjoyable, answering numerous questions I have given her with extreme professionalism and friendly attitude. Nothing is ever too much. Directors make sure you keep hold of this lady she is worth her weight in gold. Thanks also to Elena, Tino and Nick. Been numerous times to this hotel and it really is home from home. Being a solo traveler they do their best to make me feel safe and welcome.

şebnem sözcü

Location: Near beaches max 10min on foot, close to view spots. Room: Clean, quiet, with air conditioner. The bathroom’s curtain during shower was not stable and all water leaked to out, into room which was not pleasant. Air conditioner was a bit loud during sleeping. Just one more thing I guess pretty important is at least to have a bottle of water in the room. But, there was no water provided. All over above, everything was nice pleasant. Breakfast: it was sufficient however, a bit chaotic. Dinner: there was an opportunity to have half price for welcoming if you have a reservation via hotel. We did not have it as it was first night we paid around 65eur. Ordered a paella for 2ppl. It was an amazing taste. Thanks for everything 🧿♥️

Chinikit M.

Stayed here for 4N5D. Rooms are very basic. A tv, tables and chairs inside and on the balcony, 2 single beds, 1 plug, a bathtub, shampoo and shampoo included. It was clean as well and they have an elevator, a pool. You can hear people talking and closing their doors and in the hallway but didn't really bother us. You have to go to the other side of the street to get the breakfast. Breakfast is the same thing everyday, their coffee machine is always not working when we were there. But it's near restaurants, beach and supermarkets. There's a takeout place that's open 24 hours. 500m walk from/to the Municipality parking for free.

William White

We arrived in our room expecting a sea view as we had paid extra for a sea view. To our dismay we were given small room with a Limited Sea View. The room would be ok if freshened up. We asked to be moved to a better room and D was brilliant and got us into a bigger and better room.

Veroni

Me and my daughter were here for 4 nights not too long ago. Thanks to Andrei in the reception, we got a nice room with a great sea view. He was very helpful and a kind young man; the staff were friendly in general. The bathroom is a bit small and old, and the door doesn't open fully, which is a little bit of a problem. The food is fine. We enjoyed the holiday overall.

Logan Green

This hotel is, without a doubt, one of the worst I have ever had the misfortune of staying in. We stayed here at the beginning of September and were thoroughly appalled. The reality of the hotel is a far cry from the misleading pictures, and the staff were astonishingly rude. The half-board option does not include drinks with dinner, and we were charged an outrageous 3 euros for a small 500ml bottle of water. When we brought our own, we were treated with blatant disrespect—a staff member named Miguel snapped his fingers at us, as though we were pets, and ordered us to leave. This forced us to sneak sips of water like children hiding in a school cafeteria. The buffet was no better. The food was monotonous, with the same dishes served nightly, and the occasional, uninspired changes to a small food stand. Breakfast was equally bizarre, offering carrots and sweetcorn instead of beans. The rooms were another disaster. The balcony was so cramped that sitting down was impossible, and to make matters worse, the bed sheets weren’t changed for six days. The air conditioning reeked of raw sewage, making the room unbearable at times. The shower was equipped with a flimsy curtain that flooded the bathroom, and the soap dispenser didn’t even function. The hotel’s facilities were practically non-existent. There was no pool table, no ping pong, no entertainment—nothing. Anything you’d expect from even a basic hotel was missing. The indoor pool and gym weren’t even on the premises; they were located in another hotel nearby. When I tried to use the pool, I was confronted by a rude staff member who questioned why I was there. She told me the pool closed at 7, despite it only being 6:30. The outdoor pool at this hotel is genuinely reminiscent of a prison yard. It's fenced in with iron bars and is about the size of a small house pool, far from what you’d expect at a resort. To make matters worse, the pool is locked at night, so forget about lounging on the sunbeds and enjoying a peaceful evening under the stars. The whole setup feels claustrophobic and unwelcoming, adding to the overall disappointment of the stay. The terrace / roof is also closed and locked extremely early. There is absolutely no reason to stay at this hotel. I wouldn’t return even if someone paid me. How this hotel has a 3-star rating is beyond comprehension. Save your money and avoid this place at all costs—it is truly not worth a single penny.

Flavius Manea

It was a tough experience, first of all in our bathroom the water floated after every shower, also in the room the water floated from the bathroom, we had to spread the towels on the floor to collect the water and throughout the stay we do this thing which is not acceptable. Also we complained to the reception and we receive this answer “Do yo want a mop to clean?” Which is not respectful from a hotel to answer like that to a client. We went to the reception 3 times in a row and nothing changed for our room or our stay. It was HORRIBLE. Second time the air conditioning worked badly, in most of the time doesn’t work. I would like to tell you that you don’t resolve these problems in the last 2-3 years because I’ve seen in the others reviews the same issues and you said “Yeah yeah we will resolve, thank you for your feedback…” nothing changed the same problems are in these days.

Mae Ferrans

Rooms are fine.. although the air con dosnt really work. Cleaners and receptionists were lovely but the waiting staff are just RUDE I mean like your existence is of major inconvenience to them.. one or two nice ones obviously but the ones that are unfriendly and unhelpful seriously need a reality check. Locations great on beach front with bars extra a lil noisy at night but to be expected.

Teodora Nestorova

We had the best time in Mallorca this August, the staff were so friendly and helpful. Amazing views from our room, plenty of freshly made meals for breakfast and dinner. Rooms were cleaned every day, housekeepers with smile on their face. Staff on the reception Amazing 👏 great people full of joy and love ❤️ We couldn't ask for more. Definitely going back to JS Horitzo, highly recommended by me and my family.

huulipunasissi

I'm here right now with my husband and we're having the time of our lives! Before I start I will say that we're the kind of people who never look for luxury hotels because for us, it's just a place to sleep. We're out hiking morning to night and simply want a place to lie down at the end of the day and have a shower. We're often in tents on the side of a mountain so anything above that is a considerable luxury to us. First of all, I read a lot of reviews mentioning insect problems/mosquitoes. We're here in May and haven't seen a single bug yet. It's 24 degrees here so for me, the perfect time to come if you want nice weather without the bugs. The staff here are super friendly and helpful. The overall atmosphere is very chilled. Haven't noticed any noise or parties when trying to sleep. We arrived over 4 hours before check in time, completely tired out from travelling but our room was ready and we were allowed to come in straight away so bonus points for that straight away. The room is spacious. Plenty of places to store all our belongings. It has everything we need (fridge shower bathroom....a microwave and cooker ring aswell which we would never use anyway because we like to save money on accommodation and spend it on eating out at nice restaurants). The room was spotlessly clean when we arrived. There are 3 places to sleep. 1 bed and 2 sofas and we've slept the last 3 nights on the sofas which are perfectly comfortable and we've both slept like babies. The pool area is fantastic with the fountains. Plenty of sun loungers to go around, a lovely little pool bar serving food and drinks. It's been great after a long day of walking to go and lie in the sun or take a dip in the pool. I think the water's perfectly warm (but bear in mind that on last year's holiday in Northern Norway I went swimming in the Barents sea and thought that was OK too). The location of the hotel is good also, just a few hundred metres from the beach, although I realise for some this will feel very far away. All in all we're very happy with the place and would definitely book to come again.

yasmin

Absolutely terrible experience here, so bad we had to book somewhere else for the duration of our stay. Walls are paper thin it sounds like neighbours are in your room, musty ass smell in the room which makes it seem very unclean and even had someone try to come in our room whilst we were sleeping. Avoid at all costs!!

Ann Wyllie

Booked only 4 days before we arrived. Booked self catering so cheap option. We don't cater for ourselves when going self catering, we always eat out so can't comment on food, although menu looked OK. There are a couple of bars and restaurants about 5 minutes away and the main strip about 10-15. Rooms are OK. Lounge is spacious, bedroom is fine as is bathroom. If you were going to cook, there was only two rings. No oven but there was a microwave. Shower curtain was a bit mouldy on the bottom but otherwise very clean. We were here 5 days. They never made our bed and changed our towels just once - wasn't a problem. Drinks I thought were quite expensive so we stocked our fridge up from the supermarket and drunk our own. Overall, nothing really to complain about on our 5 day, cheap getaway.

Alex Goldie

The staff were very friendly and helpful, cleaning staff worked hard to keep on top of everything, any issues were quickly addressed and fixed. Room was a little on the small side as were the beds and there was a slight smell of dampness in the room. Food was fantastic, we stayed for 13 nights and 12 of our 13 dinners were ate here. Overall we had a nice time here, would have been better if the beds were a little bigger.

Anelen Traying

Had a wonderful time here, the rooms were basic enough but we didn’t spend too much time here. Lovely pool area, spent a lot of time here. Nice little area for the kids to play with a small pool and slides. Great entertainment at night with Quizzes, Bingo and shows. Bruno was lovely and amazing host.

Candle Light

in my opinion this hotel deserves at least four stars out of five. Room comfort and everything else is average. But food service is much better than you originally expect from a hotel of that category. You’ll always find something tasty. Buffet restaurant staff very friendly. We didn’t expect that cause usually they don’t smile cause of hard work. In this hotel they were all in good mood. Food always quickly replaced with new fresh food. Due to an early flight they offered a cold breakfast at 04:00AM. For our small group of five people they opened the restaurant and served nice breakfast. Special greetings to Violetta from the Restaurant. She was brillant and made our stay very comfortable. Thanks again. We wish the whole team all the best! Overall this hotel was a really good choice.

Danuta Morgan

1st the staff were all wonderful from the cleaners, kitchen staff to the receptionists, all helpful, friendly and available. The rooms served the purpose of clean beds, good sized room and basic but fully functioning. The bathroom shower was divine. The TV worked and you can practice your languages whilst you there. Had a desk and chair and storage for clothes. Breakfast gave you options hot or cold, which was fabulous. For families, couples and groups like us too. No issues here at all.

Leonila Troshyn

We came to this hotel and had special request to live on the top floor. And thanks personal we got the room on the 9th floor. The room is small, but very clean. Cleaning and fresh towels we got every day. The first is the face of the hotel we seen was Mario - he is very nice, polite and well-groomed young man. There's not much to choose from, but all food was good and tasty. Specialy Thanks to "meseras" Aitana, Sabrina, Suly on the bar. They are very friendly and kind to the children and make all tables clean very fast. the beach is a few minutes from the hotel.

Valeria

The rooms are bright, spacious, and impeccably clean, providing a very comfortable atmosphere. The breakfast and dinner options were delicious and varied, offering great value for the price. The reception staff were incredibly helpful, always available, and fluent in English, making communication easy. Their warm hospitality truly enhanced my experience. I highly recommend Bluesea Hotel to anyone looking for a comfortable and enjoyable stay!

Md.Maruf Hossen

Though the rooms are smaller, you can expect excellent service during your stay. The room price was lower than others, and the complimentary breakfast was decent. The staff here are very friendly and accommodating, ensuring a pleasant experience for all guests.

Lorraine Bayley

Location was fantastic, staff were super friendly and helpful, and hotel was kept very clean. However I was in block2 which is in need of a serious upgrade. My very narrow bath had a shower curtain which just sticks to you while using the shower. Unfortunately the food let the hotel down, not a lot of choice and cheaper ingredients but I could deal with that as it was a budget choice holiday. My biggest problem was that the food was only ever warm not hot, which is something that can and should be expected and not difficult to solve

Martin Coles

Amazing sea view room, perfect location with everything on your doorstep in a level location with no hills. 1 minute walk to the gorgeous Cala Millor beach. Lovely hotel with all the facilities needed for a short stay, good food choices for myself, (although my partner is vegetarian so limited on some of the days to pasta). Very welcoming staff who were happy to assist when needed. Happily stay here again as it was the ideal, and a much needed break for myself and my partner. Room was great with a large balcony where the view was amazing being on the top floor, only reason I gave 4 star is because the shower got the floor absolutely saturated, it didn't bother us but might be something worth looking into for the hotel. Overall a lovely stay for us both, and again much needed. Thank you Blue Sea Cala Millor, and all the staff :)

Sharon Noble

The hotel has been great value for money. Clean (smells amazing), good selection for food and drinks in the all inclusive. Elena who does the entertainment has been absolutely amazing. All the staff that I have encountered have been very attentive. Would definitely recommend here, and I will definitely be coming back.

Stefanie Stephanie

Hotel situated over 4 Blocks, main reception area located in Block 1. This hotel is more of a hostel than hotel and is NOT child friendly. The rooms are low budget, the buffet style menu low budget and the small pool area becomes congested quickly! The overall service is poor and the music from the hotels bar starts from 9pm until midnight; avoid Block 2 if you actually want to sleep! The ONLY plus is that the beach is a 5 minute walk away, remember to bring a towel otherwise you have to pay for sun loungers. Despite all-inclusive status you need money!

Ellie Williams

Spent 6 nights in Bluesea Cala millor it was okay for the price of the holiday and definitely a 3 star. If you’re wanting a quick break away you’d have a nice time. Rooms - they are 4 blocks in this hotel and I was placed in block 3, first impression was that the rooms were outdated and not like the pictures advertised. The walls in the block felt like they were paper thin we could hear the conversations in the next room over and hear the toilets flushing/ showers running. Another thing was the rooms were cleaned everyday but not to a good standard- walking around barefoot for even 2 minutes your feet were covered in dust and black specks🤢 Food was great in this hotel I loved every meal I had breakfast lunch and dinner - a good variety of food available! Drinks however… when we arrived at the hotel we were told to scan a QR code to see map of hotel, services etc… upon looking we saw the list of cocktails on offer and went to the bar to seek one only to be told it was only pina colada and sex on the beach available, very misleading information and these cocktails came from a jug!? Pool area was perfect with plenty of sunbeds available! Would recommend this hotel if you want a nice trip away for a couple nights

Annie Flynn

Very basic, outdated bedrooms, but the beds were comfortable and the accommodation staff very friendly and helpful. Had breakfast on one morning and couldn't fault the food. Lots on offer and at €12, it was very competitively priced. The staff in the hotel itself were approachable helpful. There were 3 adults in our party, but we only got one room card key and had to pay €10 for a second one. However, we would stay here again as it was more than adequate for a cheap and cheerful few days in the sun.

Aqil Shakar

We stayed 5 nights half board here just last week. All staff were very helpful and friendly, they even helped us booked a trip to theme park in magaluf and helped us with bus times etc, so that you both ladies and the man who helped us with on the first day 🙂 As others have mentioned the rooms are outdated so don't expect it to be modern inside, but you have everything you need. I must mention the cleanliness is very important to this hotel. They washed the pool and surrounding sometimes twice a day and they corridors were always very clean. There was this very nice cleaner lady who always made talk to us and made my family smile, so thank you 🙏 Pool are amazing, we went every day! 10-15 mins walk to beach but there is a small beach right outside the hotel too. Loads of restaurants nearby, couple of parks nearby too for kids on your check-in/ check out days and loads of seating at reception. You don't need to worry too much about booking activities in advance as they have all the info at reception and as I mentioned they will help you book it and explain everything. Lastly the food was amazing, so much choice for breakfast and dinner. Loved it!

John Smith

Great family hotel. The indoor pool was convenient in April and if you’re brave enough like me then you can use the outdoor pool as well. Good entertainment for both children and adults as there is someone who job it is to get people involved in the task they display on the ground floor before the entrance to the pool and sun beds. Breakfast was the okay and you will find different types of eggs (including Spanish omelette) which is a bonus to mix it up during the week. They have sausages, beans, yogurts of many varieties, choice of fruits, coffee machine as well as juice machine. Two types of pastries each day. You also have cereal, different cheeses, meats and items I was unsure of what they were. Pools were great and a decent size. Children’s size a little small but most children were using the indoor pool. The rooms are outdated but have everything you will need. The kitchen had utensils, kettle, pots and pans but no microwave. Room cleaned when you only left a sign to make the room up. Clean hotel and great service. Good location to shops, restaurants, mini supermarkets as well as bars.

Chris Humphries

The hotel was nice, the room was great considering the price and everything else. I found the locals to be quite rude and unfortunately the same could be said for the hotel staff. There were a few that were great including the reception team, I would say that there was a clear dislike for the British, although this may be tourists as a whole, this was at the hotel and by a majority of locals. Such a shame, because it was a beautiful hotel in an even more beautiful location. It would definitely make me look elsewhere in the future.

Sophie

Lovely hotel definitely deserves more than a 2 star! Booked this last minute for the Santa ponsa cup my son is in and honestly it’s lovely, we stayed 1 week and it’s very clean very tidy, pools are cleaned everyday and staff are lovely very welcoming and helpful and just very nice well mannered people, would 100 percent come back just for the price alone, the location is very good there is a taxi rank right on your doorstep and a supermarket straight across the road, also lots of restaurants nearby, and you can walk straight to the beach just from the pool area, all in all really happy with the hotel and had a wonderful experience here

Conor McMullan Music

Plazamar is a great complex - the rooms are decent, staff are lovely and the pool is brilliant for children. We've been to Santa Ponsa before and we booked this hotel because of its location - very close to the centre and the beach, so convenient. We will most certainly be back. One negative about our room on the ground floor was that it had a locked door inside which allowed access into the next door apartment. On our last night around 3am, the person next door tried opening the door and woke all of us up. Very little privacy as well because we could hear them talking everytime they were in the apartment which meant that they could hear us as well.

miriam kerins

We had an amazing stay at this hotel and we are already looking at returning. The staff are excellent especially Saul who was brilliant with the kids and ensured everyone had a good time even the very little ones. We were self catering as we like to venture out for meals so we can’t comment on the food however the hotel and facilities were excellent. Great location in walking distance of all amenities. Will definitely be back!

Aileen McNeill

This is an absolutely fantastic hotel. The food at the buffet is all very tasty with a great selection of dishes that change every day. The rooms are immaculate and the staff are absolutely fabulous and no matter what we asked of them it was sorted immediately. I couldnt recommend this place enough. It has a lovely homely feel. Public areas are immaculate and no smoking or vaping allowed around the pool area.

Donna Doyle

We had an amazing stay at Plazamar Serenity! The hotel is perfectly located—close to everything you could need, from shops and beaches to local attractions. One of the standout features was definitely the great selection of food; there was always something delicious for everyone, with plenty of variety throughout our stay. A huge thank you to the entertainment team, Maria and Saúl. They brought so much energy and fun to the resort, but we have to give special recognition to Saúl, who truly made our holiday unforgettable. His dedication and enthusiasm created such a warm and welcoming atmosphere, with entertainment that kept both kids and adults engaged and smiling every day. We’ll definitely be returning. Highly recommended!

nirman kadel

We stayed at Palazamar Serenity Hotel for our holiday and had an absolutely amazing time! We’re a family of six, including two kids aged 11 and 5, and this place was perfect for all of us. The food was delicious, the service was excellent, and the entire experience exceeded our expectations. A special shoutout to Saul and Maria from the entertainment team — they were phenomenal! They made every day fun and exciting for both the kids and the adults. Their energy, friendliness, and talent truly added something special to our stay. Thanks to the wonderful staff and atmosphere at the hotel, we had an unforgettable time in Santa Ponsa. We’re already looking forward to coming back!

Al_xz

-- Room: 1. There's nothing stopping the water from the shower from flooding the bathroom floor. If you shower, be prepared to have to dry it up. 2. Lights are installed in a weird way. Different light switches work for different lights... 3. The water in the toilet kept running. We asked to get it fixed, someone came, left, and it was still not fixed. 4. This is not a complaint but more of a warning. The walls are very thin. You can clearly hear people if they are talking enough. Please respect the Hotel's rules and do not play music, it will disturb your neighbors, and it disturbed us. -- Service Room service is offered daily, and you can put a sign outside your door in order to receive it. However, if this sign is not put outside the door, and even if the door is locked, the cleaners will often enter anyway... -- Location: It's near all the city's activity, so prepare for some noise. There are many shops nearby, so you can easily go and buy essential needs. -- Kid-friendly?: There's not specifically anything that makes this kid-friendly.

melad hussain

I don’t even know where to start with this disaster of a hotel. From the moment I walked in, it was clear that the pictures online were a blatant lie. The lobby smelled like mildew, and the staff seemed completely uninterested in helping guests—rude and dismissive doesn’t even begin to cover it. The room was even worse. The sheets were stained, the bathroom looked like it hadn’t been cleaned in weeks, and there were insects crawling around. I found mold in the shower and a weird sticky substance on the floor. The AC barely worked, making the room a humid nightmare, and the noise from the hallway was constant all night long. Breakfast? Don’t even bother. Stale bread, watery coffee, and fruit that looked like it was salvaged from the trash. Disgusting. And for the price they charge, I expected at least some level of basic decency.

Pawel Waleka

We have enjoyed the stay in the hotel. I cannot confirm the feedback dealing with noisy environment. It was rather quiet and comfortable. The both beaches (north and south side of the small headland) are just few minutes away. Personally I preferred the south one (many less people enjoying the sun). The hotel staff was nice and approachable. Available for any question or request showing full commitment. They help me with the dinner for our anniversary. The timing for pool could be extended little bit (as I am usually early/morning bird) - this is however not contributing to the overall feedback to any extend. Full hearted recommendations!

Amy Clarke

Only good thing about this hotel is the location. Less than a 5 min walk to Palmanova and all the gorgeous restaurants/bars and the beach there. Other than that this place is an absolute dive. When we booked our holiday with Jet 2 this was advertised as a 4 star hotel. It is barely scraped 2 stars in my opinion. It’s probably best for young people who are looking to out on the strip in Magaluf. Other than that don’t bother booking here. Balcony door did not lock, mold on the bathroom roof and holes in the ceiling.. our actual bedroom door did not shut unless you slammed it and the door frame was practically hanging off the wall. Rooms are not cleaned beds are just made and toilet roll replaced. Staff are just unhelpful and miserable in every sense. I wouldn’t of minded these issues if we had paid £300/£400 each for our week stay, but at £650 each i expected at least some cleanliness. It is also not accessible, there is a small ramp leading into the hotel but to get down to Palmanova/the beach/strip it is a very steep hill so if you struggle walking a distance I wouldn’t recommend either.

libby liddle-olds

Location was good so I can’t fault that however the reception staff are rude I’d explained that if left my hoodie in my room after I’d checked out and asked if I could go get it or if the cleaners had picked it up to be told there’s nothing in the room and I can’t look as there is now people in there however this was before check in?? I know if left it in there so just think this is really odd also the walls are extremely thin so you can hear everything going on in the rooms beside you and outside of the room the beds are rock hard and you’re given 1 flat pillow also the food was all tasteless wouldn’t recommended staying here at all

MRA Kahn

Not the Holiday We Hoped For Unfortunately, this hotel wasn’t for us. What we anticipated as a peaceful getaway turned out to be more like a summer camp for kids. From the pool to the restaurant and even in the hallways, there was constant noise—screaming, yelling, and door slamming, often caused by unsupervised children. We were hoping for a relaxing, quiet escape, but that simply wasn’t possible here. While the staff were friendly and the basic services were good, the overall ambiance was not what we had hoped for. It’s worth noting that this is not a great option for vegetarians or those who follow a halal diet. Pork was widely available, but there were no halal meat options at all. Vegetarian and seafood dishes were often placed next to meat dishes, leading to frequent cross-contamination—again, often due to kids helping themselves without supervision. The hotel may be ideal for families with children looking for activity-filled holidays, but for couples or individuals seeking tranquility, this is not the place. Sadly, our holiday felt more stressful than relaxing, and we won’t be returning.

Hjugisan

Nice place to stay with families. They clean rooms everyday,staff are polite and the hotel is big. Food is fresh and various. 4 swimming pools, playground for kids. I'll be going back one day to this hotel again ;) recommend!

Jennifer Carroll

When we checked in, we were given a tiny and stale-smelling room by the main lifts on the 1st floor with a single window approx 3ft x 4ft. Fight outside the bedroom at 01.30. Receptionist was amazing and did give us a different room with a balcony when we complained the next day though. Well done to them! Limited choice of cakes/desserts which were often left unreplenished, although 'all-inclusive'. Food was very bland and vegetables mushy. Two beaches nearby (hotel provides bus to main 1 in 'town'). Very limited bars or shops nearby. Nowhere to buy large bottles of soft drinks. Cigarettes have to be bought in the town at specific shops.

Marin Dumitrascu

We had a really nice time here, rooms a bit small for 4 people but not tragic, 2 pools for adults and 2 for kids , food was ok not very diverse tho but good selection every day for kids and adults ( same for deserts) idk if we were lucky but noise was never an issue throughout the 7 nights we stayed. Pool bars with self service on soft drinks ice cream and coffee. I would come back in the future 100% . Pros : clean rooms, balcony with nice view, nice pools for both kids and adults, kids club, entertainment activities all day till 23 00 , friendly staff, good food Cons : no fridge in the room , small rooms for families, u get 1 cup per person and u have to carry around everywhere, Considering the money we paid around £300 pp all inclusive i,ll give it 5 stars as its a bargain for what we received tbh

Emma Rodden

Hotel needed a bit of tlc in places, but was clean enough. Felt like the staff could be increased. Arrived at about 2.30am and after getting to our room, and settled down, there was a fight started in a room close by, which went on until about half 4. Threats being made of throwing someone over the balcony and loud banging, like someone was getting their head smacked against a door! Wasn't given a number to dial for reception when we got checked in and didn't want to leave my son in the room by himself. Asked the desk the next morning if we could change and after a quick look was told they were fully booked, but they will have a word and then said what the number was to call them from the room. Apparently they have security but can't say I ever saw any during our stay. Extra staff would also help with the foul language and constant arguments that occurred at the poolside while kids were wanting to play and families wanting a nice peaceful break. Guess that's what all inclusive is for to, get mortal and start agro because they have a rep to uphold!! Saying that, the food wasn't too bad probably one of the better "all you can eats" with fresh grilled fish most nights, rice, veg, salad, pizza, pasta, chips and loads more. Not much info on what going on out and about and not much in the way of entertainment either, for an all inclusive the activities are limited and take place across the road in the "family friendly" area.

Elena Corina

I had a room with a balcony and a sea view, very nice, only the bathroom should be renovated, but for a 3-star hotel it's ok. We didn't even have time to stay too long in the room, it's a gorgeous area, and the beach is very close to the hotel. Cleaning every day and the hotel staff were super nice and friendly. All inclusive: The food was very good and varied, you always found something new to try and very tasty. The limit of 3 alcoholic drinks per person for each lunch and dinner is ok. Outside of the meal schedule at the restaurant you can drink coffee, tea, juices and have snacks at the pool, and after the pool closes you can have drinks at the hotel bar, only for alcoholic drinks you have to pay. The hotel has a pool with bar on the first floor and another pool up on the top floor with a great view. There were no problems with the elevator either, everything went great. We were very pleased.

Terry doyle

Wish I could give it more stars, it's basic done very very well. Everything was clean and well presented. Staff were lovely. The room we had was small but I couldn't fault it. It was just very basic. The balcony was a drag, you were sat with everybody else/no privacy screen so you couldn't relax because other people/strangers were sat next to you. I'd say for a 3*hotel, id give them 5*s for their efforts, but in general it's still a 3*.

Pasquale Lavorgna Contreras

Unfortunately had to book for a night after losing my flight. It was the cheaper option around and I understand you get what you pay for but any price for cero hours of sleep it's too expensive. The guests at room 622 made the most unreasonable amount of noise at any given time for the 12 hours we were in the room. The walls were so thin everything that happened next door sounded like it happened in our own room. The bathroom was not pleasant and the whole room smelled like someone just left and nothing was cleaned or changed.

Sousa 1223

My experience was an absolute disaster. Let's start with the fact that I tried to eat a slice of pizza, and it felt like I was eating bread with ham and cheese. Besides that, I paid for the "all-inclusive," which is not inclusive at all, as breakfast has no eggs, lunch barely has options, and now, during dinner, there's nothing either. Now, let’s talk about the rooms: the bed is okay, but my balcony is bigger than the room itself. Moreover, there's no privacy because, if I wanted to, I could jump over the "railing" of the balcony and easily enter anyone else's room. The meal schedule almost always ends earlier than stated. For example, if dinner is supposed to end at 9:30 PM, by 9:15, staff are already sending people away. I’d like to give credit to the old lady who is the only one in the dining area that actually works properly. About the pools: they're way too small considering the number of rooms. Now, speaking of the elevator: I know the hotel has four, but since only one is working, I count it as just one. If I go from the 7th floor to the basement, it takes about 10 minutes, because I’m always stopping at other people’s floors as there’s only ONE ELEVATOR. Not to mention the horrible view I had of a building older than my grandmother. To sum up: it was a disaster. Thank God it was only three nights. Otherwise, being on the 7th floor, I might have thrown myself off the balcony already. Oh, and let's talk about the atrocity of a hotel not having a gym. This "dumpster" has two pools, and if I put four 50 kg old ladies inside, the pool becomes non-existent. There are many more terrible facts beyond the ones I've mentioned here. The walls are so thin that, if the couple next door is getting busy, I can hear all their actions. In short, I wouldn't recommend this hotel even to my worst enemy

barry taylor

Room tatty bath cracked and shower head leaked all over and shower head holder falling off. All inclusive package is very poor only allowed 3 very small alcoholic drinks for dinner and evening meal. Then only available in basement restaurant. Food was ok, not the best though. No towels available for pool beds. Just a very poor all inclusive deal. Staff friendly though

Ro Fo

This is our first family holiday in a long time and we can't say anything bad whatsoever. The service frim all of the staff had been exceptional, there are plenty of activities for the children to do throughout the entire day. The location is great, a short 5 minute walk at max to the beach where there are plenty of places to perch up for the day. The sunbeds we used were fairly expensive for the day at €38 but the location was worth it and then sea is fairly shallow for quite a distance. The rooms were kept in good standing and cleaned everyday to a good standard. For the price of the holiday, this has been a great choice and one we would consider again in the future.

chantelle stanley

Room sizes have been perfect, food very tasty and a wide variety of options. Entertainment staff have been awesome! Amazing with the kids and even had adult only activities too like shooting and archery Location is fantastic, a stones throw from the beach or a bus ride from local towns. Loved every minute of being here and will certainly return!

Jodie Stanley

Fantastic entertainment team as they have entertained my children all the time and have really enjoyed it. One down fall is no coffee machine during meals other then that hotel rooms wasn’t bad and maids did a really good job while staying at the hotel. Would like to mention Juan the entertainer my youngest daughter adored his entertainment

Victoria Xhokaxhiu

WHERE DO I STARTTTT. this holiday was simply amazing and one i will NEVER FORGETT. i only have one negative about this place, and that was the food. obviously it was great but it was a bit repetitive. if there was diced potatoes for breakfast, for lunch there would be diced potatoes in cream etc. it was SO CLEAN and even though it was repetitive, it was fresh and it was nice. that is why i have done 4 stars instead of 5, but take my opinion with a pinch of salt, i have stayed in nicer hotels. here, you get what you pay for and even more. the bar is AMAZING and all the staff there are so nice. i personally didn’t really stay at the hotel during the day and actually went down to the beach, which is A MUST DO. cala millor is only 15 mins up, and cala moreia is just around the big headland down south which i think is great! the central location was really convenient as you had loads of shops and THREE WHOLE BEACHES at your convenience. i love this place so much it is something which should be on everybody’s bucket list really. THE ENTERTAINMENT TEAMM!! AHH I COULD LITERALLY WRITE A WHOLE REVIEW JUST ON THEM THEY ARE SO SO KIND! especially sveta what a DIVA oh my gosh. if you like lounging by the pool and generally staying in the hotel SVETA IS YOUR GIRLLLL like i have been to other hotels in mallorca and there just isn’t a person quite like her. always smiling, always laughing and can somehow turn a dead crowd into a smiley, happy one (please teach me your ways how do you do it!!!!) but no seriously before i came, i read the bad reviews and thought cheers that’s the holiday ruined. BUT NO! these people are such trolls and have nothing better to do like are you being forreal. i read a review saying the swimming pool entrance is unsafe and yadayadaya but it is very accessible and convenient if you don’t want to go ALL the way around to the front. we stayed in room 501 and absolutely loved it! the cleaners deserve more recognition they work so hard to make your rooms spotless. all the staff and amenities were so lovely and i would 100% come again. my top tip is DONT LISTEN TO THE TROLLS ON HERE!! they sabotaged their own holiday AND THEY WILL COME AND TRY TO SABOTAGE YOURS!! especially on tripadvisor when i tell you i was genuinely scared walking in those doors. ENJOY YOUR HOLIDAY AND MAKE THE MOST OF IT!! 🤍 also sorry if im in the photo it was the only one i had where you could actually see the room - we stayed in a junior suite.

MATTHEW BROOKS

Me and my wife had a good week at this hotel. The location is good, the hotel is nice, the junior suites are nice. The food is average. The entertainment team are great Juan, svetta and bence. They kept us entertained all week. They are a credit to the hotel. Also a mention to the bar staff, who kept us refreshed all week and were very welcoming. Also a special mention to Sandra in the restaurant who was welcoming and helpful Kind regards Matt (The Preston Boy) and Gill

Monique Rochford

Disappointing Stay – Definitely Wouldn’t Return. The one star is purely for the beach and the beach bar I have just gotten back from a stay at this hotel and, unfortunately, it was a very underwhelming experience from start to finish. The hotel reception sells the hotel as a whole when you first walk in . We paid over £600 for 4 nights with an all inclusive package which was not worth the money or the time. Firstly, the food was incredibly repetitive – the same bland dishes every night with barely any variation. There were only three options to choose from at dinner, and everything lacked any kind of flavour. It honestly felt like eating in a school canteen, and we ended up dreading mealtimes. The pool area was unusable most days because children kept pooing in it, which was not only disgusting but also poorly handled by staff – it took too long to get cleaned up each time. And if you want a drink by the pool? Be prepared to pay 2 euros for a plastic cup – and you’re only allowed one unless you buy one. Adults could only get two alcoholic drinks at a time, which made getting drinks for a group frustrating and time-consuming. The rooms were outdated and in serious need of renovation. The walls were paper thin – we could hear arguments, shouting, and people stumbling in late at night. Definitely not a peaceful environment. On top of that, the staff were rude – both at reception and the bar. Simple questions were met with eye-rolls , shouting or blunt answers, which made us feel unwelcome. The entertainment was poor at best – just a few kids’ games and the occasional couples game. Nothing engaging or professional, and certainly nothing that made us want to stick around in the evening. They also charged extra for just about everything: 20 euros for a TV remote, which you don’t get back (why is that even a thing?), and 6 euros to rent an iron for 24 hours, also non-refundable. These kinds of hidden costs just added insult to injury. To make things worse, there were no decent bars or restaurants nearby – we found ourselves constantly disappointed with the local options. The only nice part of the whole trip was the beach, which luckily had a lovely beach bar – far better than anything the hotel had to offer. All in all, this hotel felt like a cash grab. Between the poor food, extra charges, noisy rooms, and unhelpful staff, we were left extremely disappointed. Save your money and book somewhere else.

Juan Nieves

Stayed here for a few days for a business conference. Perfect for a few days for solo trip. Food was mediocre, no Greek food, but enough to keep me fed. Audience isn't really classy: mainly Brits who are obnoxiously loud. Ask yourself if this is a problem for you, I personally don't care. Staff was nice. Quite friendly too. Just weird guards, walking around and looking at me every now and then, and they were colored. It does not impress me, I am from Rotterdam. Cleaning crew was very nice. Maybe because I tipped them daily. But changed the bed sheets daily, so that awesome. No opera music, which was a downside. But I understand opera music does not cater to simple minded Brits, so this is accepted. Overall good stay. Will probably return at some point.

Cassie Cooper

Don't be fooled, this is not a very family friendly hotel. I went on my own and had to use earplugs every single night. Running and shouting in the corridors at all hours. Loud music very late at night. Huge, loud arguments with doors slamming, shouting and swearing, mainly by young people. The noise was relentless! There didn't seem to be any respect for others, especially with how loud a lot of people were returning to their rooms late (after 11.30pm). The food was okay, not much variety but plenty of pasta, tinned fruit and chips. Bar staff were lovely. There's a 20 euro deposit for the TV remote, and even then a lot of the channels didn't work. It would've been helpful to be given a printed map on check in of the hotel as there aren't any signs, and one map that was on the way to the pool. The hotel was clean. The bedroom was cold and the thermostat did nothing, thank goodness for the extra blanket! The weather was rubbish when I stayed, cold from 2pm and rainy, so having control of the temperature of the room would've been helpful. There was no fridge in the room, and iron or a kettle. Very basic rooms. Check in took over an hour, with one family ahead of me (and I was alone), despite being soaked through and freezing. The group ahead of me was being split up too which left one lady in tears! There was also a flurry of people coming down to say their rooms had flooded too. It left a bad taste in my mouth. I won't be returning and I would not recommend staying here. The two stars are for cleanliness and staff, but they were the only positives.

Aleksandra Nails

The hotel made a great first impression. The property is large and spacious, with (I believe) three buildings and lots of greenery. There were three big swimming pools, all well-designed. I especially appreciated the gradual depth near the edges, which made it safe for kids to splash around. There was also a separate, small pool for the youngest children. Big plus for the nice playground and evening mini disco – the kids were thrilled. Reception staff were very friendly, especially the man who greeted us in Polish – a very nice touch. Check-in was fast and smooth. Rooms were clean, cleaned daily, and everything worked properly. The food was delicious – fresh, varied, and flavorful. I have two picky eaters, yet I didn’t have to force them to eat – which says a lot. Special mention goes to the burgers from the snack bar – really tasty! 👎 What could be improved: Unfortunately, the sun loungers by the pool were very uncomfortable – made of hard plastic, with no reclining function. The few comfortable ones were constantly occupied from early in the morning with towels, which was frustrating. Most of the staff (excluding reception) seemed unfriendly and unmotivated, almost as if they didn’t want to be there. That surprised me, because I’ve always been impressed by Spanish hospitality. On the other hand, I witnessed a very unpleasant situation where a British tourist was extremely rude to a waitress, even throwing a dirty spoon at her just because she didn’t understand him. A small note to some British tourists: if you travel to another country, it’s polite to know at least a few basic phrases in the local language. You seem to be one of the few nationalities who only speak your own language, yet expect the rest of the world to accommodate you. 😕 Disappointment: Kids Club One of the reasons we chose this hotel was the Kids Club. Unfortunately, it turned out to be only for children up to 4–5 years old, which was quite disappointing. In other hotels, the animation team organized fun activities for older kids too, so we expected something similar here. It would be good if the hotel made this age limit clear in its description. ❗ Inappropriate behavior during mini disco During one of the evening mini discos for children, one of the male entertainers came out dressed as a nun. I found this completely inappropriate and not funny at all, especially in an event meant for families and small children. Costumes like this can be offensive to people with religious beliefs, and I believe the hotel should avoid including such elements in its entertainment program. ✅ In summary: Beautiful hotel grounds, tasty food, and good facilities for families with young children. There are definitely a few areas for improvement (sun loungers, staff attitude, Kids Club age limit, and greater sensitivity in entertainment choices), but overall we were happy with our stay. The kids had a lot of fun, and we got to relax. With a few small changes, this hotel could be close to perfect. 😊

Brandon O'Callaghan

I went here with my mum and my dad and my in law siblings a year ago I think now...It wasn't that long ago but it's a 50/50 hotel. I'm not sure how much my parents paid for ours but club cala romani can be a bit greedy because if you want a kettle you have to pay for it and same with things like the telly remote which we didn't buy as it's probably all Spanish channels,a safe and i think you had to pay for the safe itself and the key separately i could be wrong and the bath plug. They could have more stuff to do during the day as not there's much happening especially for kids. If I'm honest the only thing that's saving this hotel is the pool and they need new sunbeds in all because they're uncomfortable to lay on some of them were broken too I think. There was a big bloke who used to stand at the doors at this hotel at night and there was one night where we were drunk and we got told off because we were too loud 😂😂we were half way down the street and it's a holiday you're supposed to have fun and have a laugh. I don't think it was that late either and I got shushed by a lass when I was going to my room 😂fair enough not the hotels fault but at the same time you can hear EVERYTHING so I'd suggest to bring ear plugs to go to bed or buy them if you like your sleep 😂. Also I was freezing one night as they kept the air con on and the sheets are too thin i do get that Spain is a hot country but there is no need to keep the air con on during the night. There wasn't even a little poster saying how it's triggered and I had to wear my tracksuit i wore on the way to the airport it was that baltic. Also there can be rude staff/people in this hotel especially if you're british 😂because apparently everyone hates us some people didn't dare look at us or say thank you or anything. British people stay with the british 😂🤷‍♂️as we did make some english mates when we were here. there's a few noncey people that could stay in this hotel as there was a bloke who looked old and he was chatting to younger lasses around about 19 yrs maybe a younger. The food there could have more range of food but if you're picky or autistic you'll love it 😂😂because in the bar was chips,chicken nuggets and there was a bit more variety not alot though but it was nice not under cooked or anything its just that you'll get sick off eating the same food and sick of drinking the same drinks/slushies that weren't the best also you have to pay for the cubs too and you can't keep them for when you go home and you have to carry them everywhere if you loose it then you have to buy them again. 9/10 we had to go out out during the night or the day as there wasn't much to do in the hotel and 2 of the buildings looked very soviet era buildings😂they didn't look that nice or good but they could of been older buildings 🤷‍♂️. My sister in law brings this holiday up every now n then and at the time we hated it 😂but we have a laugh about it as it wasn't fun at the time on the excursion or the water park but we did enjoy it. Would we come back ? No as It's only good enough for a couple of days I'd think. Also some people kept letting their kids in the pool and have a poo in it TWICE 😂. My most favourite part of this holiday in one of the restaurants there was cats that would come up to you or you could go sit with them 😂🥰.

Jenny Thwaites

Absolutely fantastic hotel. Ideal if you want a relaxing break away. This was our 4th stay, and we once again booked direct and had a room with a terrace. The staff and food are great. The location is stunning

Katie

First visited this place around 2 years ago with a friend. absolutely beautiful hotel, great food and the staff were amazing. I am returning next week with my husband and can't wait to be back and show him how beautiful it is!

Kathryn Mellor

Me and my 2 best friends have had the most relaxing few days here. A big thank you to everyone who works here as they really make the hotel what it is! From the cleaners to reception and catering everyone was lovely and friendly. The food was great and good for vegetarians. The drink selection was really good and all the drinks were lovely. We all noticed how good the hotel always smelled and how clean it was. We loved how quiet it was here, just enjoying being in the sun and listening to the sea! We will be back- thank you!

A E

Had the most amazing, relaxing time here. All of the staff, the cleaners, receptionists and waitresses/waiters and bar staff are very friendly, professional and lovely. Shout out to Annette and Sheryl who are the loveliest people and do a fantastic job every day! The food is very nice, they do fresh grilled food as well as buffet food although maybe they could do a little more vegetarian options. There are 2 swimming pools and lots of sun beds for all guests! And a sauna, steam room and gym! I can’t fault this hotel at all, amazing for saying it’s only 3 stars! Would highly recommend!

Sergii Bondarenko

The property has seen better days. The rooms are tired and need refurbishment, but clean enough. Should say that the beds are good, I was expecting them to be much worse. Although, the pillows are odly long and narrow and the filling is awfully synthetic. While staying here, I missed my home pillow greatly. If you get a standard room, the view is uninspiring. Also, the rooms have a safe a safe box, but it comes as payed service — they ask for €4,5 per day for the safe box. All this, while stating that the management bears no responsibility for any valuebal things left unattended in the room. This is unacceptable in my book. The service is a mixed bag. Some staff are friendly and genuinely want to help you, while the other act as if the guests are a nuisance in their lives. The breakfast is decent. Nothing spectacular, but the variety and quality is quite good for a 3-star hotel. We had breakfast only, so can't say anything about lunch and dinner. Almost all the staff in the hotel (and most everywhere in Majorca for that matter) speak decent English, so basic communication is not a problem.

Georgiana Ceapa

I stayed here for 3 nights, when checking in Lisa at reception kindly upgraded my room to a gorgeous sea view room! Room was nice and spacious, however the beds were 2 separate beds put together which kept moving away from each other. Location was perfect, super close to the strip, the bus stop was only a 5min walk and about a 10min walk from the beach. Food was really great! Great breakfast selection too. Staff was always nice and helpful to me during my stay. Cleaners would knock on my door before coming in and if I said no they’d ask if I needed new towels or anything else. Pool was super nice, the loungers were comfy. I’d say in the evening you can hear the noise from the strip but personally it didn’t bother me as it wasn’t too bad. I’d stay here again :)

Christine Hants

Lovely breakfast selection. Beautiful location but have to walk up extremely steep hill to reach hotel. Coaches do not drive up the hill. If any mobility issues, this is not ideal. No entertainment at all. No music in pool area. Pool area perfect. Lots of sun beds and seating areas. Bedding is beautiful cotton and pillows are lush. Shower is excellent. Beds are wooden framed on tiled floors (2 pushed together for doubles) very noisy from neighbouring rooms including above and below rooms as beds being moved around at all hours of the night. This could be easily fixed with soft pads on bed legs. Will suggest as we're still here! Lovely location for restaurants and pubs. Beautiful beach.

Lauren Nichols

Stunning hotel in an ideal location! Good points- location, fantastic pool which was very chilled and had a lovely peaceful feel to it, breakfast choice was incredible! Staff are very friendly and always willing to help! Within easy reach of everything you’d need - buses, short walk to town and beach! I used the gym during my stay and although small it offered everything I needed! Bad points- no tea or coffee making facilities in the room which (as a Brit!) is a huge disappointment! No room service which I wouldn’t normally use but as no tea/coffee facilities in the room would have been nice to have this offered for basics! Especially from a 4 star hotel! The phone in our room didn’t work which is not great if needed in an emergency! And also found a vape on the floor in our room which I would have thought if rooms were cleaned thoroughly this wouldn’t have been missed! All in all though a great hotel with stunning views, we didn’t come here to party and found we could relax with ease here 🥰 staff were great and perfect location for everything we wanted! Definitely recommended and would book at a cooks club again in future! ☀️

jovita sakalyte

Great hotel with a great staff! Everyone is really welcoming, helpful and friendly. Especially Jose and Alberto that makes the best cocktails 😉 Breakfast had a great variety of food and a lot of choices. It can be a little noise if you have windows open, but can’t hear a thing if it’s closed. Thank you for a great few days. I would definitely recommend it.

Mary Brennan

Excellent hotel the staff are exceptional.. Lara and Piedad on reception were fabulous They really made my holiday. Stayed with my friends for my birthday and had a fantastic week. The rooms are beautiful and the food was delicious both at breakfast and dinner.Great location close to everything.. already booked to go back next week with my partner as it was that good..

D MO

We stayed in this hotel from 7-14.4.25 in room 2117. In general feels like being on council estate, hotel is full of overweight, disabled and drunk En..ish people. Food is disgusting, meat is raw and looks like dog’s tin food. Entrance to restaurants stinks. Rooms are dated and could do with refurbishing. Not impressed at all. The only good thing about it is the location next to beautiful beach. Hotel could benefit from 24h security as all sorts of people stay there and is not safe for children. Our 12 years old daughter was stalked by old man from En..nd who followed her and asked to play with him. This was reported to local police but they were not interested as we were tourists and leaving soon. By the way love holidays will not allow write honest review and they delete if is not what they wanted to hear.

natasha caldwell

Looks nothing like the picture. Was partantly upgraded so can’t imagine the room I would have got. Room wasn’t even cleaned from previous people, bedding not even clean. Very dated. Complained and only offered clean pillowcase. Next day found my suitcase full off water but no reason as to why. So when got home I complain more and they questioned why I didn’t complain again well cause you damaged my property and deny it!! Then continued to lie! One positive thing about this whole holiday was the entertainment staff so welcoming

Lauren C

Absolutely amazing experience. Family friendly, friendly & helpful staff. Food was amazing loads of choices, very clean. Great area, minuets walk from the beach with hire car boats for the sea , great views, cheap train ride outside hotel, food served for late night arrivals, great entertainment, arcade room for children, on site cheap launderette. Cons WiFi not great during prime time 5pm- 12am, coffee is restricted, swimming pool during October when we went had no heating the sea was warmer, hiring of towels were quite expensive.

Roque Segadevieito

Let's be clear. This is a 3 star hotel. Don't be coming on here bad mouthing this hotel when the rating tells you what to expect. Having said that, for three stars you get a hotel that is impeccably clean; some nice rooms with a great view and great service from hard working staff. Don't expect huge choice for the food but you are well catered for - especially for the limited British palette. Salads, lots of veg, and the oranges are to die for! It's a relatively cheap stay but good value for money. Lots of people taking advantage of the all-inclusive vibe. A couple of different pools but nothing swimmable, just enough for a quick dunk but great for kids. It's located very centrally in Cala D'Or so you are a short walk from shops restaurants bars etc. We came in early April and it was nice and quiet but we're not looking for the hustle and bustle. The beach is 2 mins away and it's frankly gorgeous and picturesque. Lots of other calas in the area that are beautiful to visit. The location is just perfect. Well done Gabimar. Excellent work. Mallorca is beautiful.

EMI Aneta

We stay here for one week. Today is our last day. We was staying .in room nr 2117 and our daughter 2115. Her room was much nicely and she had nice bathroom. Our room bathroom was bit 🫣 rooms are dated and could do with refurbishment. Food is like dogs thin food, disgusting. Our daughter had really horrible accident in this hotel. She was stalked and harassed by English"p....""We had to call the police for assistance. We stay whit police 🚔 in the hotel till 2 o'clock. Follow day at 7.30 we went to Santanyí to make official raport. We are verry thankfull to lovely polish ladies her name is Maryla for all help in this case.No security in the hotel My daughter her traumatic time. In the day time she is ok...but everything time and night time she is crying, getting night marks etc.. becose of this disgusting men. My heart is broken for 1000 pieces. The police and manager kick him from the hotel. But this think will no heal 13 years old girl life. The location of the hotel is really amazing. Close to beach. In general hotel look tidy

Lucy Floyd

Lovely hotel, smaller but very nice! Been refurbed. Very clean and staff were fabulous.could do with a pool table! Location excellent. Just one thing.. the towels small awful. We had to ask for them to be changed a few times and also heard others.. they are just old but really need updating. Everything else great and would stay again. Loved being able to use Altair pool area too...that pool seemed warmer.

Tor Nøtsund

+The room was very clean. +The staff is very friendly and helpfull. +Close to stores, and a short walk from the shoping centers. + entertainment every night, for those who likes that. +lots of sunbeds. -its noisy as ****. The evening entertainment is so loud that you are forced to be a part of it no matter what. And when the entertainment is finnished you can hear the nightclubs from the center. You could close the doors and windows, but then you boil, cause there is no AC. Dont bring kids here. Besides from that we were happy, we adapted.

ellie evans

rooms are extremely unclean. arrived at this hotel late last night to find stained bedding and pillows and clumps of hair all around the apartment. aswell as that, cockroaches outside our room. all staff here are extremely kind and welcoming. However, i mentioned to reception that one of the rooms had an awful eggy smelly and explained the issue with how unclean everything is. We had been told someone would come to sort it out and after all day, no one has been. In addition to this, a kettle in our room leeks and we were left with water all over the sides and covered our charging cables. apart from this, the rest of the hotel is lovely and a great place to be. Just the rooms need to be more taken care of.

Chris Kinsella

Very good apartments always very clean plus the maids come in every day to spruce up. The staff are very kind and considerate and do everything to make your stay as comfortable as it can be

Gary Armitt

Stayed here on many occasions. The rooms are great and cleaned regularly. The pool area is great, especially for kids with entertainment throughout the day and night. Great selection of food and drinks and the staff are so friendly. Wonderful views of the resort too.

Guy Walters

We had a really enjoyable stay at this hotel and would happily return. The location was perfect—just a 10-minute walk to Sa Coma, with plenty of charming little restaurants nearby. The hotel itself was spotlessly clean, and the staff were incredibly friendly and helpful throughout our stay. For a budget hotel, it exceeded expectations in every way. We stayed on a bed and breakfast basis, and the breakfast was great— the eggs and bacon, which were freshly cooked on the spot. There was a good variety of both hot and cold options to choose from each morning. Our room was a decent size, and we had requested a top-floor room, which they were kind enough to provide. We stayed at the back of the hotel, and the view from our balcony was stunning—looking out across the countryside and towards the distant mountains. The beds were very comfortable, and the bathroom was clean and with a decent shower. If we had to mention one small downside, it would be the limited pool hours—it was only open from 10am to 5pm, which might not suit everyone, especially in peak season. That said, we only used the pool on our last day, so it wasn’t a major issue for us. Overall, this hotel was a fantastic find—clean, comfortable, well-located, and excellent value for money. Highly recommended!

Joanna Suszko

The location was great. Beautiful sea view. Friendly staff. Spacious room. Good sized pool with plenty of chairs. Inflatables are available to use. Good addition of pool tables air hockey and ping pong table. Now onto not so positive note. The cleaning was not existent. All housekeeping does it change towels and add toilet paper although not every 2 days. In our week’s stay we had 2 rolls as we checked in then no more been added till day before we were leaving which weren’t great. No cleaning done. I have seen comments that it has been said and on booklet that you can have it requested. I can guarantee I have listened properly and this was not advised nor I received the booklet explaining this. Only received the questionnaire key card and excursion booklet with a map. I have travelled quite a bit and never had to request cleaning of the room. Would be nice if a sponge and washing up liquid were provided to wash the pots. Drinks in the bar are a bit overpriced and not much going on in evening. Only 2 nights had some entertainment on. Overall a nice stay however not sure if I would return.

Alison Mackie

Perfect location but hotel rooms need upgrading. Absolutely no housekeeping done while we were there. Only towels replaced every 2 days. We had an apartment with a kitchenette but no cloths or washing up liquid to wash dishes. Small details like that would improve the experience. Bar staff and reception staff were lovely. Restaurant was terrible. We didn't get to eat until 8pm the day we arrived. By that time the buffet was nearly empty and what was there was stone cold. Didn't go back!!

Charley Poulton

The location was perfect and in reach of restaurants and bars and a stones throw from the beach. The room was clean but in need of a bathroom refit as very dated and rusty. Staff were very helpful in arranging transfers back to the airport. We tried the evening buffet once during our stay, it was ok for convenience but definitely preferred the local restaurants.

Wiktoria Szwerthalter

Good place. Location is great, near to the beach and restaurants. The parking is very small and can fit only a couple of cars but it is possible to park by the road nearby. Towels were replaced every two days which was nice. Staff was friendly. The only things that annoyed us a bit were pushed together beds in a double room and the WiFi. It was very slow and barely working. Other than that, a nice place!

Catherine Richards

Had a great 9 days at the habitat,staff all great only one thing let it be 4 star instead of 5 and that the pool didn't get cleaned for the days were they

Sarah Hill

Had a fantastic week at Apartments Habitat just chilling by the pool or lazing on the beach. Really enjoyed staying here and would recommend. * 24hr reception. Staff helpful and friendly. * apartments spacious and clean. Cleaned twice during the week we were there. * apartments well equipped for self catering needs. * close or easy to get to bars, restaurants, beach, bus stop.

Amir Rehman

Very friendly and helpful staff, nice rooms, balcony, pools, Billard, table tennis. Worth every cent.

James Payet

Cycling with club so in good location. I was in the small of the two bedrooms so very basic. No bedside table no bedside lamp and a small single bed that also has a pull out mattress for a second person. Maybe suitable for children but not for adults. Places was kept clean but pool remained freezing cold as late afternoon it is sheltered and windy. Wouldn't recommend for families as not much going on. Also have to go out if you want to eat as nit much good going g on at the poolside snack bar. Easy walk to shop and bar across the road and close to PP centre with loads of options. Been to PP six times and this is ok but not up to the high standards of many other apartments and hotels.

Paul Langston

15 minute walk to beach or town centre or easy bus in. Apartments serviced every two days and helpful staff. Room was large with two bedrooms plus sofa beds in lounge. Great little drying area at the back of the apartment alongside a large balcony over looking one of the two pools. Good cafe/bar available, alongside a well stocked mini market across the road plus larger supermarket ten minutes walk away. Quiet place with good mix of nationalities, great self catering option. Would go again happily.

Jonathan Sheldon

I didn’t expect the hotel to be as good as it is, especially with the price I paid. The room/studio is lovely and spacious with a little kitchenette. I’m a fussy eater, especially with regards to hygiene and I must say that this place is spotless. You can even view the prep of the food, as the kitchen is by the pool and open. Most importantly the staff are great!! Giovanni sorted me cake when the kitchen was shutting down and also a coffee late one evening. These type of character traits mean so much to me, nothing was to much for the staff. I felt at ease and comfortable. Gretel had a lovely smile on her face and was very pleasant to be around. Anna and Daniel on reception were always attentive and helpful. My main man Pablo whose job title is the ‘happiness maker’ surely did add another layer to the wonderful sunshine around this place. Thankyou all for your hard work and professionalism.

Karina Maria

Oh, where do I start...The pictures of the hotel are a LIE they dont reflect the actual state of the rooms. The only good thing about this hotel was the location of it as it's near the beach but they forgot to mention that the hotel is on a very steep hill having you out of your breath walking up to it. When we got into the hotel room and my partner sat on the bed, two of the legs broke off ! When we asked the reception can we swap rooms or can they fix the legs they told us someone will be out to fix it in the morning no one showed for the duration of our stay even when we were at the reception everyday. Their response was that maybe we should sleep on the sofa as an alternative... I didn't paid to sleep on a bed, did I?. The air conditioning is not working. The balcony door broke! We were terrified that it might fall off the rails as it did not close! I don't think that the room was ever deep cleaned... the kitchen was dirty with food bits still around, toilet full of mould with bidet out and pipes just hanging out ! The walls were filthy ! And I mean there was sick on the walls, dirt and god knows what else. My hubby and I were happy the kidos didn't go with us as I'd be discussed with them touching anything there. The pool had green water in it with black patches, which I presume was dirt. The hot water in the shower was hit and miss. I wouldn't use the shower without slippers! Not once did the cleaning staff show up to give us clean towels or toilet roll. We had to go around and ask. On our last day the cleaning staff showed up rocking in at 9am without knocking while we were having showers... I would strongly recommend looking for alternative hotels in the area as you will be very disappointed with your stay. PS: very loud renovations.

Jodie Appleby

As a resident of the Island, I was seeking a relaxing experience for the day. A friend of mine recommended the Vista Sol Spa. As I arrived, I was welcomed by a very warm and friendly lifeguard, who Introduced himself as Pablo. Pablo then went on to inform me he would be keeping me safe today. I thought it was a really lovely gesture. I arrived at the spa around 12 pm, and i left at 2pm and I was the only one there. I made full use of the amenities available. Everything was great, the temperature of the pools and the sauna was perfect. There was a lovely ambiance throughout the spa with relaxing music. It was clean and tidy and is well maintained. The changing area was clean and spacious, with safety lockers available for personal belongings. I was also given a shower cap and towel at the hotel reception when I paid for my spa experience. Overall I had a very relaxing, stress free time in the spa. I will definitely return and also recommend to my family and friends. Jodie

Volks Suchti

I stayed here for 1,5 weeks and what started quite good, went worse and worse while my stay. First I did not wanted to leave a review, but as the hotel did not seem to care about my given feedback, I choosed to let future guests know what happened. From the first day the most warm items at the buffet were cold. Especially at breakfast, this is far from ideal, when fried eggs or omelets are ice cold, same for the hashbrowns. But also at the lunch and dinner the most hot items were as far from warm as the kitchen down by the pool. From the technical side, the AC and warm water did not work properly, so I had to shower with ice cold water for a few times. The AC doesn’t care about the temperature you select and does not have enough power to keep the temperature at least the same. The worst thing is the way of handling construction and renovation while guests are present. They broke in our rooms, moved nearly all our belongings including underwear and other hygiene items and that without precautions. They also did not informed us about the ongoing construction noise throughout the stay and in the end did not care about the situation of their guests. So I would definitely recommend to get an other hotel, even if the rooms themselves are looking very descent as nearly everything else is a nightmare and not worth the money to spend.

Maria Laura Balzaretti

El Jimmy the BEST bartender ever, he made me and my friends feel the most welcome in the hotel. Best coctails, great service he was there for us 24/7 I recomend and ask for him. Ask for his bloody mary, top notch

Kurt Mitchell

Can't fault the location. Beautiful coffee shops and restaurants on Son Caliu beach which is a very short 3-4 minute walk. The Mercadonia supermarket is just around the corner which is useful, and the bus stop for the A11 takes you directly to the airport. The room we had wasn't the greatest, and definitely had that 2 star feel about it. It was substantial for a base for the 4 of us, but we were missing what I feel is some of the essentials for a comfortable stay, such as: - Knives (we only had 2) - Bowls (we only had 1) - a tea towel - sharp knife - cooking utensils, such as spatulas, tongs, wooden spoons etc We chose not to ask for them as we just cracked on with what we had. The kitchen did come with some washing up liquid and a small sponge which was nice. The best part was the bathroom, which looked like it's recently been renovated and the beds were relatively comfortable. The rooms overall, bathroom aside, were tired and beaten up. However, the location was splendid.

Skaiste Ski

No complaints about the apartment itself. Good location, store is 2 minutes aways aswell as the bus stop. Walk 10 minutes and you will be at the main beach.

Pj Brad

I'll start with the positives, desk staff were nice, nice quiet area with a good vibe....however..... Daily building work on the building which was noisy and so much dust, pics show half hour in. Asked for cleaners to come and they did a job akin to a silky teenager cleaning their room, scarcely touched it. 3 guests but only 2 lots of bedding, Plug sockets and outside light not working, supplied with TV that only tunes into radio! Front door as secure as a chocolate padlock, sockets and switches falling out of the wall (our room had just been updated?) Nice new bathroom but no hooks for towels, no toilet roll holder, no shelves or hooks for shower stuff. Kitchen badly equipped, had to wash everything before using it. One plug socket which was not over a work surface so wires had to be stretched to reach.....I could go on!! Nice pool, but dirty, only saw the filters working once in 10 days, pool lights fell out of walls and lying in the bottom. Such a shame, lovely location for some quiet time, desk staff seemed almost apologetic. Just so badly managed maintenance considering it was early season.

Alex Buratti

Lovely quiet apartments, very comfortable. Great staff.

Paul Petrut

Nice and friendly staff here. Nice swimming pool and terrace, but the apartments are old and need some renovation. Cracked and dirty walls with smel of dampness. Many silver fish bugs. Harmful, but annoying. I understand it is 2 stars hotel, but should be at least white clean walls. The sheets are very clean though and beds ok. The air conditioning wont work at moderate level, only at max and you have no hair dryer. Great location.

David Silva

The hotel has very limited parking spaces. Upon arrival, we were charged a €22 tourist tax, which we were not informed about in advance. Regarding the rooms, the bathroom door does not close completely, compromising privacy. Additionally, the shower area causes water to spill all over the bathroom floor. At night, around midnight, it is possible to hear drunk guests shouting and banging on doors, disturbing the peace. The restaurant offers good quality food, with a wide variety of options catering to most diets and allergens. However, drinks are not included with dinner, not even water, and bringing your own drinks is not allowed. This forces guests to buy drinks at the hotel, with prices around €3 per drink. Breakfast meets the usual expectations for a hotel, and again, it’s worth noting that the food quality is excellent. The staff are very friendly and helpful, and honestly, they are the best part of the hotel experience. The pool area is well-equipped with plenty of sun loungers and is well-located to catch the sun. There is also good music and a bar that serves guests efficiently.

Chi Aja Aasborg

Stayed at this hotel from 10-15th April and it was a great place to stay! Very close to the beach, many different restaurants, and cute surroundings. There isn’t any place to keep food cold, but you can rent a mini fridge for 40€ in the reception!

Oleh

Stayed at this hotel for 10 days. Good experience overall. The room was big and clean, well maintained and with a balcony. The room also had a work desk, which was useful for me. Overall I was very satisfied with the room. The service was also nice. I could leave my bike in a separate building free of charge. And also was allowed to keep my luggage and stay in the lobby well past the check-out time. The location is overall good. If you want to travel to the East part of the ireland or to Palma, the bus goes like a hundreed meters away from the hotel. But on the other hand most restaurants and bars are located 1.5-2 km on the West from the hotel. The food was good. I prefered the half board. What could be better about food is some variety. Each day was the same menu, I would prefer some variety. Also on some days there were fresh fruits, and on the others the fruits looked old. But overall I was satisfied and would come back to this hotel

Ma Aa

**Review: Seramar Hotel Luna Park* I had a very disappointing experience at Seramar Hotel Luna Park. From the moment we arrived, things started going wrong. The air conditioning in our room didn't work, which made our stay very uncomfortable, especially during the hot summer days. Despite reporting this issue multiple times, the hotel staff did nothing to resolve it and showed no willingness to accommodate us in any way. The overall attitude of the staff was unfriendly and unhelpful, which only added to our frustration. Basic customer service was severely lacking, and we felt like our concerns were completely ignored. This level of disregard for guests is unacceptable, and it made our stay far from enjoyable. I would absolutely not recommend this hotel to anyone. If you’re looking for a pleasant stay with decent service, look elsewhere. This place does not meet even the most basic standards of hospitality. Save your money and book somewhere else!

Sam Dearden

Great early season stay! Room standards were much better than expected, especially when paying only aprox €35 per night for 3 nights early May. Hotel stinks of marijuana so be ready (similar to the whole area). Lovely quiet pool area, clean and good standard rooms. Horrible noise insulation. Heard the lucky lad upstairs, thankfully it was only for 1.5 minutes, but still heard the headboard being given a good shake! Shower pressure for hot water doesn't exist, so be prepared for a cold one, or a drizzle of hot water. Great value hotel for money, make sure to book direct and join their discount program for 5% more off! Massive savings to be had!! Hands down would recommend and would be back!

Sam Cheney

Honest review... The bad....the rooms are not fitted well, lots of gaps, bad plastering,our shower was leaking and the shower tray bouncy. We got a free upgrade as first room not good, second much better but still could be improved. The only other bad is the mosquitos but this isn't down to the hotel obviously. I don't want to dwell on this as the good by far outweighs the bad. The good...where do I start...the hotel itself is beautiful....indoor and outdoor pools fab, sauna, gym, the grounds are well maintained and lovely, pool bar, table tennis, drinks, etc all great. We didn't eat here so can't comment on food but plenty of restaurants and shops around and literally across the road from the beach. The best thing about this place is the staff, nothing seems to much trouble and from the manageress to the reception team, cleaners, lifeguards etc etc everyone is so friendly and seem genuinely happy in their jobs. The best group are the entertainment team. Constant free activities throughout the day which were good and evening entertainment is laid on and again they are all really great. The children seemed to love them and they were friendly and chatty to adults too. Particularly enjoyed the water aerobics with Alicia but all the others things fun too. Honestly the staff make this hotel the great place it is. I would definitely recommend it here.

Alisha Allkins

We had such a lovely stay! Perfect location to the beach, old town and so many lovely things nearby. Staff were also very nice and accommodating. We didn’t have the breakfast or anything included but the restaurant looked great and we had a pool view from our balcony!

Matúš Hornáček

I truly enjoyed my stay, especially the breakfast and the location. The mornings started perfectly with a delicious selection of fresh food, and the peaceful surroundings made it even better. The hotel’s location was ideal – close to everything, yet quiet enough to relax. I would definitely come back!

Shauna Farrelly

Had a fantastic 10day stay in Alcudia Garden Aparthotel. We went the end of April and begging of May. Weather was just starting to pick up but perfect for us. The location was absolutely amazing. Everything within walking distance. All the walking was on the flat which is perfect for prams, wheelchair users and elderly. There was so much to do and explore locally, we rented a car for the ten days and for us it was the best idea so we could explore nearby towns. There is a lidl just up the road it is cheaper than the local supermarkets. The hotel itself was fantastic for our family with young children. It was so clean, full of activities, plenty of spaces to sit by the pool, there was a playground and arcade games on site too. Staff were incredibly welcoming and friendly. The one bed apartment was substantial for a family of four with the pull out sofa bed being larger than most double beds. The rooms had a fridge, safe and microwave along with a stove for cooking however I feel like a kettle or something to boil water would have been an added bonus. I had luckily packed a travel one! The room was also cleaned daily and fresh towels given each day it was a lovely service. Also discovered washing machines and dryers in the hotel towards the end of our stay which would have been handy to know beforehand! Overall it was a fantastic stay we will definitely be coming back again and recommending to friends and family especially those with children

Andy Jones

Lovely food and service, would like to see some more vegetarian options and wine options, drinks machines in the restaurant not always working properly. Robots returning the plates to the kitchen were a big attraction for the kids! No smoking on the hotel grounds would be an improvement. Finding a sun bed around the pool was extremely difficult as people left their towels on them first thing in the morning despite it being against hotel policy, we never saw the policy being enforced. Handle fell off the bedroom door and under sink leaking slightly. Not much space in front of stage for kids disco

moonkin

The staff were incredibly friendly and always willing to help with a smile. The roomkeepers were thorough in their duties, ensuring everything was perfect. When we requested extra blankets, they were promptly provided, and even after daily service, the blankets were replenished without any issue. The breakfast was satisfactory, and the staff in the bar, kitchen, and at the reception were all exceptionally polite and kind. The bathrooms were impeccably clean, and the water pressure and temperature were just right. However, the only drawback was the thin walls, which occasionally allowed noise from adjacent rooms to be heard. Despite this, I thoroughly enjoyed my stay and would gladly return.

Lars Schmidt

I recently stayed at Don Miguel hotel for a week and had a generally positive experience. Despite encountering a non-functioning toilet in my room, the staff was courteous and resolved the issue quickly. The rooms and bathrooms were tidy, although a little bit of touch-up, such as repainting, could be beneficial. The outdoor and shared areas were well-maintained, and the pool area was particularly enjoyable as it was clean and provided a peaceful environment to relax. However, potential guests should note that sound insulation between rooms is minimal, and a continuous pump noise might be disruptive to light sleepers. That being said, I want to emphasize that I did not notice any noise from the nearby airport, and it wasn't a concern for me during my stay. Additionally, while the breakfast was sufficient to fill you up, it wasn't the best. Nevertheless, the hotel provides good value for money and is situated in a lovely neighborhood that's a brief walk from the beach and a short bus ride from Palma. Moreover, airport transportation is affordable, convenient. Overall, I recommend Don Miguel hotel for those seeking an affordable and conveniently located accommodation.

Lars Thuesen

Once again, Mallorca have been good to us. I can only recommend Hotel Don Miguel. Sweet and helpful staff. Good location - 8 min. Walk to the beach. Tennis and padel courts. Daily roomservice Nice and quiet pool area. Beds and pillow way above standard. Fantastic breakfast.

Basma Abdelmged

We spent a week at this hotel. We arrived there at 10 pm. Veronika, the receptionist, is friendly and so helpful. In addition, she speaks fluent English and German. The room was very clean and organized. There was housekeeping every day and all housekeeping women are friendly and cheerful. We were happy to have a bath tub in the bathroom, my daughter enjoyed being in the pool. Internet connection is sometimes not that good. There is a supermarket so near from the hotel. Concerning the breakfast and the dinner, the food was delicious and one can find variety.

Angelika Kristiansen (Angie)

This hotel offers things to do like tennis or minigolf, a okei pool with a sweet bar 😊 It is In a German 🇩🇪 infused area in Mallorca. Close to a bus to Palma. It is not in the party street so its quiet.

Sam Thompson

We have just got back and we had a fantastic holiday. The staff at the hotel are all very friendly, helpful and welcoming, with special mention to Lucho from the bar who went above and beyond with everyone but especially our son making sure the animation team knew it was his birthday before we had the chance, he even took time out of his day off to come to the beach with us all. All of the facilities at the hotel were good, a deep pool, kids pool with slides and the splash pad, the kids absolutely loved them all. The restaurant staff were all very attentive, ensuring the food is constantly replenished and the tables are cleared and cleaned. We would strongly recommend this hotel for any family holiday.

joanne woods

I am here for a weeks holiday with my daughter son in law and 3 grandchildren. Check in was quick and easy and reception always willing to help. We are all inclusive and can't fault the food selection or drinks something for everyone. The rooms are very clean and tidy with maid service and clean towels mist days. All staff are very friendly. Lots of children's activities on throughout the day , shout out to our favourite life guard COLAU. The kids loved you and the entertainment you provided .. will be back again thank you for making our holiday very enjoyable

Nick Tyler

Bit of a mixed bag. Start with the bad. The room wasn't great. Damp, bit smelly and lacking amenities. It was also a trek to the pools and reception. Our door lock broke taking an age to replace and our safe needed a new battery which was inconvenient. Thankfully the good outweighed the bad! The pools were excellent! Saltwater but not strong. Cleaned daily too and a great choice catering for toddlers up to a 1.4m adult depth. Plenty of sunbeds too. The kids pools have a wide selection of slides and fun things too. The food was hit and miss for us. All fresh and well cooked but Friday was fish day and literally everything had fish in it. Not for me. Thankfully there's plenty of places to eat just a 2 minute walk away. Ended up with a nice kebab for €5 when I didn't like the food. Drinks plentiful and staff seemed eager to please and all said hola when passing. The evening entertainment is fun too. Kids disco at 8.30 then main entertainment at 9.30 till around 10.30. All communal areas are cleaned daily and its well looked after, room aside. Its worth nothing I offered to pay for a room upgrade but was unable to as we have a family of 5 and the better rooms only sleep up to 4 people. All in all it was the 3 star I expected. But at £1350 for a family of 5 we were very happy and we've just booked again for early October. Pics show the basic apartments.

Stephanie Tambouras

Very satiafied about our second stay here. This hotel has a lot to offer for 3 stars! The staff is VERY friendly, the rooms are super clean (i think 5 times a week or so), the pools are very lovely, the location is great.. there is a small beach nearby, a small centre and there is a train which stops right in front of the hotel which can take you to the bigger centre. The buffets where fresh and warm, not too much variety though. When checking out very early they gave us a bag with drinks and biscuits. I would reccomend!

LouieL

Everything is local and nearby and I’m not gonna lie, this hotel really has and serves everything that a good hotel provides. The Location is beautiful with many beaches nearby and also the city centre right next to the hotel, the service here is genuinely amazing. The cleaners in every hotel room are a 100% trusted and very polite and nice, and although these hotel rooms aren’t supposed to be massive or like an AIRBNB, the rooms are still in very good condition. I would really recommend this especially for a family of children :).

Amanda Applegate

Modern, clean rooms. Compact but fine for us, we travelled as 2 adults, 2 sets of teenagers so had 3 double rooms. If you're English I wouldn't recommend this location, it is predominantly German. Both tourist and cuisine, and even the music at nearby club. Food and drink in area very expensive compared to Palma Nova / Magaluf area. Very few English speaking found on our trip. Maids come in every day apart from Tuesday and Friday to make beds, change towels etc. Pool area nice, again, small but enough. Breakfast was appalling and really let this down. We only booked it once and wouldn't again. Poor selection. (geared more to German tastes), poor guy couldn't keep up with fried eggs or pancakes and many other under cooked or burnt. He looked like it was his first day. We didn't eat any other time at the hotel so can't comment. Staff very friendly and helpful, giving tips on taxis and busses, where to find beach and shops / restaurants.

Riccardo Fachin

I spent 3 nights at the hotel during Easter. The hotel was clean, the room had everything we needed, the WiFi was great, and the pool area was very nice and quiet with sun for most of the day. The only bad note is that some of the staff at breakfast were a bit rude, even though the food was great! It's a 10-minute walk to the beach, but considering the price, it's a good distance. It also means that the area of the hotel it's much quieter than the loud german-party areas near to the beach.

Fejzuli Farije

Nice clean, quiet even that it was full whith people. Service it was really good, only think that we didn't liked was the bed, we needed one only for couple but there was two so they didn't stay together when you sleep . The room was nice tidy clean 👌 Breakfast was frish every day we loved it,they have coffee tea even fresh juice, one little thing there was no other choice for those who don't eat pork they have only pork sausages. The staff is really friendly and there for you at every time,our plane was really early in the morning and at the chek out counter they offered us coffee and cold breakfast. We loved and enjoyed our stay there.

Phil Hopkinson

The rooms were a good size even taking into account the baby bed. The location was good but parking was limited. The staff were friendly and efficient and very patient with our 1 year old running amok. The food and drinks were generally of a good standard and were good value for money. We would definitely consider the Metropolitan if we return to Mallorca. Thank you!

AmyLou Roberts

Exactly what you'd expect from a 3 star hotel. Clean rooms, clean communal areas. Excellent location. Friendly staff.

Valentina Bertic Francic

The hotel is a perfect, the rooms are super comfortable, everything is very clean and the staff is incredibly friendly. I have to give special praise to Abel! He was always smiling, ready to help in a second and really tries to make everyone feel at home. People like that really make a difference on your vacation. Recommended to everyone who is looking for a place to let go and enjoy without worries!

Alana Lynch

Just back from a hen weekend, service at hotel was brilliant gabriel and abel were so helpful to me and my 2 friends who ended up staying an extra night sorting us with a new room last minute. Rooms are basic but clean and have everything you need. the pool area etc are spotless and the vibe is amazing. Location is perfect to all bars restraunts & beach. Will definately be back 👌

Sarah O'Shea

We stayed in the deya for one week, Yusuf was so friendly checking us in and a good laugh any time we passed reception. Love the location of these apartments, so safe if you walked back on our own at night. Apartments were clear and had all we needed. Pool is lovely, hotdogs at the pool where also a lovely lunch. Hope to see ye soon 🤞 Sarah and Marie 😊

Lucija Bulat

The stay was amazing. Hotel is located near the beach and there are a lot of stores and places to hang out close. It also has a beautiful view from the huge balcony and the pool. Service was great. Everyone was super nice and welcoming😊

C

Stayed here for a week in may 2025, music and shouting all night till 6am, every night!! They have the same singer on at the Irish bar underneath who sings from 6pm-3am every night, the same songs on loop, rowdy and noisy not bad if you're out partying all night till dawn but you'll be lucky to get any sleep!! Unless you sleep at 10am when all the rowdy bunch have gone home with headaches. If you can sleep through shouting and glass bottles getting thrown out in the bins every hour through the night then ideal! Had to pay €22 on arrival for tax and had to pay €3 a day to use the safe in the room as our windows and balcony door never locked, so if you're in to possibly waking up to a stranger in your bed, this is perfect for you. Hotel didn't have any security so people were partying in the rooms most evenings and nothing was done about it, anyone from the streets can also walk in, 10/10 security I must say! Not great for families or quiet get aways, pool closes at 6pm, the life guard is quite pushy and said to us be gone for 5:30pm, probably upset he never sold his expensive loungers and towels for €25, when there is free sun loungers next to it. If you've been out on it all night, you might mistake waking up in custody as the bed was that hard, it was like sleeping on a bag of cement! Hopefully you didn't strike lucky on the pull and you're not getting up to any funny business as the cleaners walk in and let themselves in at 8am in the morning and shouts "house keeping". On a positive side note... The urban grill outside the hotel is amazing and does a fantastic breakfast!! The staff are so lovely and friendly, thankyou for your hospitality. Santa Ponsa was beautiful and a lovely location. 2 mins walk from beach, clubs and shops! I feel sorry for the residents that live around here though. Will not stay again based off the noise and loudness but hotel was clean and staff seemed friendly!

J. Chiotellis

We stayed at the hotel for 4 nights and we were pleasantly surprised. We booked the hotel through its own website and saved money compared to the prices at booking.com (which was very nice!). The room themselves were clean and in decent condition. Nothing was broken or dirty, but you could see that the condition of the room is not prefect or anything extraordinary. However, the bed was very comfortable and we had everything we needed. We also got a little bit of a sea view which was a pleasant surprise. What we really enjoyed was the breakfast and dinner. The price is excellent and the quality too. There were so many things to choose from and everything was delicious. Definitely recommended! There was also a bike garage where we could store our bikes. You can either bring your own lock (a padlock is sufficient) or you can rent one at the reception. The staff were very helpful and friendly and we had no issues at all. The bar and swimming pool were little cherries on top! Overall we had a great experience.

Trevor Annett

Very good hotel, close to the beach and airport. All the staff were very helpful especially the restaurant manageress and Angie as the swimming pool bar. We will be back for a third stay next year.

liam o'sullivan

Excellent location for both a holiday or just an overnight stay for quick commute to the airport. Great variety of food at both breakfast and dinner time. Superb and very friendly staff.

Katie Naylor

Lovely hotel. Staff friendly especially the bar staff. You can eat in there restaurant but we chose not too as like to eat out. Great location

Mary O'Neill

This hotel is in a fantastic location to the beach, airport and bus to Palma. The food for breakfast and dinner was excellent, lots of choice and all very tasty. The cleanliness was also very good. Last but not least the staff were always pleasant and helpful. A special mention to Naiara in the bar. She is a lovely person, always obliging and great fun. An exceptional staff member. The only reason we dropped a star rating in this hotel is for the beds. They were 2 single beds together for a double and squeaked every time you moved. I found the mattress uncomfortable but the housekeeper lady gave me a topper and it was comfortable then except for the squeaky noise.

pauline mc donagh

This place is fab! The location is great a stones throw to the beach and some amazing restaurants The apartments are great so clean and the kitchen is well stocked Mattress is very firm so that’s the only thing I didn’t like but the pool area the food drink great! The staff some of the nicest people I’ve met on holiday they loved to chat accommodate anything u need fresh towels booking taxis recommendations on food and drink outside the hotel.. they couldn’t be more helpful Being adult only made it such a relaxing stay I would recommend and give 10/10! Loved it!

Lynn Whitehead

I stayed for four nights to attend a wedding. I stayed in one of their cheaper rooms and was very suprised by how nice it was. Large room, kitchenette, nice bathroom and spotlessly clean. Due to the reason for my visit I did not spend a lot of time in the hotel, but when I did it was very pleasant. Hotel staff were lively and friendly. Food at the pool bar was delicious and reasonably priced. I would not hesitate to stay here again.

karen tobin

Stayed here for a fantastic week. Looking into booking here again for next year. The staff were all lovely, helpful and very friendly. Our room was lovely. It's spotless clean. The pool is a good size with plenty of longers and a poolside bar that do reasonable drinks and food. Location is great.

Eva Duncan

My husband and I have stayed here a number of times and have always been very happy with our stay! The hotel is clean, the facilities are great and location is ideal! We will happily be back again! We won’t stay anywhere else!

Suzie Baldwin

A friend and I had a short 4 night stay in the hotel in May. The experience from start to finish was amazing. I am gluten free and they went over and above to ensure there were options for me. I would highly recommend this hotel and I will be back

Ellie Jayne

This hotel was a fantastic holiday for me and my partner. Ignore the bad reviews, this was a lovely cheap and cheerful holiday for us. We thought the food was great, a variety at every meal but still a few staples. My partner is gluten intolerant and he could still eat a lot of the selection. The rooms were clean and had everything you needed - we didn’t find we struggled without a fridge as the air con is quite cold anyway. It’s in an excellent location a short walk away from the beach. All the staff were really polite and lovely and you can tell they work really hard. It does get a little busy at meal times but nothing that can’t be avoided and we had no trouble getting a sunbed. Great value for money holiday, would come back!

Kelarn Edwards

The room was clean and could not fault that . The bathroom was spacious. However, the food was disgusting for all-inclusive. I was so disappointed. Also alcohol was 3 beers or wine lunch and evening meal. There were no snscks unless you had a one sliced dry bread sandwich of which you could get at the pool area.There were no kettles or fridges in the rooms, so if you fancied a coffee, you had to keep going to the bar at the reception area and ask. The coffee in the restaurant was out of a machine and bland. The cleaners and restaurant helpers were lovely and polite the hotel reception workers and bar person were not so.The hotel is on a hill so it isn't really disabled friendly apart from having 2 lifts.The location was not too far from the beach and shops but up a hill. It's ideal for a over night stay, but anymore than that, you're eating out trying to find coffee shops. I think this hotel could be improved by changing the food up grading the quality and giving more options, putting kettles and fridges in the rooms. I think people would pay more if the hotel raised it standards and catered for customers.

Iren

Spain is a beautiful country. Vacationing here is simply wonderful. The hotel is good—clean, with great food, and friendly, helpful staff. It’s close to the beach and shops. The only thing that might spoil your stay is the German tourists—constantly drunk (they drink all day and vomit all over the hotel all night), completely ill-mannered, loud, and rude. And it’s not just that we happened to have bad neighbors—there are a lot of Germans here, and being around them is nearly unbearable. Their disgusting behavior even surpasses that of the worst Russian idiots. Absolutely revolting. 🤢

Ed F

Staff are arrogant and rude. Food is diabolical think I eaten 3 times in the week I stayed. Drinks are half pints nit full pints and they are classed as your all inclusive drinks. The options of what to drink are ridiculous. Only San Miguel or larger or wine on the all inclusive. No other options what so ever. Can't even get a single vodka.

Sam Dearden

Okay for the value. Was worth the upgrade to half board just for the dinner option. Food okay across the board - just be prepared for someone to latch onto you and give you no room whist at the buffet - was a real free for all. Lots of noise in the evenings from inside and outside the hotel. But this is part of the area it’s in, close to the supermarket and short walk to the beach. I didn’t need cleaning for a short stay, however the room was a decent standard on arrival, sadly my request for a high floor was denied, but that worked out well as the lifts were very slow and unreliable. Pool top bar is great for a sunset view, shame some young “loud” guests like to ruin the atmosphere with their “me me me” attitude, shouting and acting fools, really lowers the vibe. If you are on a budget then it’s a no brainer - I’f you’re staying more than 2/3 nights then I would recommend somewhere a bit further on if you want to fully rest.

Steven Keogh

The Mrs and I stayed here for the 2nd time (first time in 2022) from 31st May to 2nd June 2025. The hotel itself is a bit dated, in need of renovation to bring it into the modern times but we rented a car this time around to explore the island so we only used the hotel to sleep in the evening times. The staff are very friendly, the rooms are spacious enough for what we needed. No issue with the beds at all, quite comfortable. The balconies depending on which room you get offer some brilliant views. As it is very close to the airport, you will hear aircraft taking off all the time. This wasn't an issue for us but the location to the beach etc is brilliant, short 5 minute walk to local amenities. We didn't have any meals in the hotel so cannot comment on them, we opted to self cater while out exploring. Overall the hotel is excellent if you just need somewhere to put your head down after a day of exploring, but otherwise the hotel itself doesn't recommend any other service that I would personally explore. We feel that we got good value for what we needed it for, but do not book expecting the whole shebang. It is really just somewhere to go back to in the evening times - look at other hotels in the area if you want inclusive services.

John Cartner

You really do get what you pay for.Great location and some decent bars and restaurants a two minute walk away,bus stop across the road brings you into Palma or Airport for €2 (great public transport throughout the island) but the hotel itself is tired and dated.One plug socket in the whole room (and that was for the TV) Air conditioning,chronic. Breakfast,pretty good variety with eggs and pancakes freshly made I didn’t find the staff particularly friendly or helpful to be honest,quite curt in fact.

Sam Ellis

The hotel is 10mins on the bus from the airport and 5mins walk to the beach. It is a simple room but has everything you need and is very clean. The staff are brilliant and helpful. Swimming pool was perfect for us and so nice to have , again, very clean. I would book here again quite happily.

Magdalena eS

I spent one week in hotel Linda. Great location, bus stop just in front of the hotel if you want to get to Palma. Close to the airport as well. Friendly staff , nice atmosphere. Really affordable price. I definitely will be back,

Paul Farrington

The manager, Elena and all the other staff were excellent all the way through my stay, the cleanliness was immaculate and the food was great. They didn't have the pool view room I booked but provided me with a complimentary lunch and a drink at the bar. Booked taxis for me when I needed them and helped with local directions. All in all a very comfortable stay, I would definitely book again 🙂👍.

Hayley Mundy

Just home from a weeks stay at Globales Nova. We travelled with family. 10 of us in total spread across 3 rooms on 2 different floors,level 4 & 5. We were slightly concerned about previous reviews saying it was very noisy and you could hear everything going on across the hotel. This was not the case for any of us. Yes you hear other guests but it’s a hotel right by bars/restaurants and the beach so totally expected that. Room is basic but has everything you need. Beds were very comfortable,room was very clean,kitchen was equipped to get by,certainly didn’t plan to cook a gourmet meal in it but had all you needed. Would certainly stay here again! Location is great,easy walk to lots of things! Loved it!!

Josh Fowkes

Amazing hotel would recommend. Beach view from apartment room with balcony was beautiful. One indoor (heated) and one outdoor pool, with a jacuzzi inside that was €1 for 10 mins of bubbles. Pool table also outside €2. Drinks, cocktails and food were very reasonably priced & the frozen cocktails were tasty. Location was also amazing as you’re surrounded by everything, and beach is literally a 2 min walk from hotel. Sheets and towels changed and neatened every day. Only issue we had was the electricity in our apartment short circuited twice in one day but the staff were very friendly and helpful and sorted it all out for us swiftly. Some things you can’t control. No issues after that at all. Definitely would recommend and hope to be coming back!

Mai Harris

We had the sea view room which was perfect, you are right at the centre of everything and a 2 minute walk away from the beach. Very spacious apartment rooms with decent sized kitchenette. The only downside for our experience was the electricals overheated and short circuited twice on the same night but was resolved promptly by friendly staff. No issues after that. They have both indoor and outdoor pool with a jacuzzi (€1 for 10 mins of bubbles), very fairly priced drinks and amazing cocktails at the bar. Thank you for our amazing stay, would come again ❤️

Scott Mcfadyen

Nice quiet hotel my kids first holiday aboard they loved it . No entertainment at this hotel tho . Bar also shuts early to need to go elsewhere for these things. Right near beach and good location .

Joan Bell

Apartment for 2 adults very spacious, clean and well maintained. Bed comfortable. Fabulous views of sea across to Palma port. Near beach supermarket. Frequent buses to Palma and airport. Reception staff not very helpful but otherwise an excellent choice

Alona 13

These are wonderful apartments with everything you need. The kitchen is equipped with utensils, two pans, an electric stove, and even a washing machine and a dishwasher. They left us new sponges, detergent, and laundry powder. There are two air conditioners and two TVs in the one-bedroom apartment. Each person had three towels, the bed linen was perfectly white, and the cleanliness was top-notch. The only minor issue was that the outdoor cushions on the chairs were a bit dirty. Everything else was perfect! Special thanks to the gentleman at the reception (unfortunately, I didn't catch his name) for explaining everything to us and even for the extra oil! We give it 100 stars out of 10. We'll be back again!

J V

Stayed in a studio which is very basic and tired but did see 1 bedroom apartment that was lovely. It's in a great location. Close to 2 beaches. If you want a comfortable stay choose at least a 1 bed. People at reception lovely Staff at the pool bar Tic Tac couldn't do enough.

Ollie Seddon

best place i’ve ever stayed. the room was extremely good and a good addition with AC. The pool was awesome. But most of all was the bartender at the mini bar by the pool. Genuinely one of the nicest guys i’ve ever met. He even gave us a free bottle of water on the day we were leaving. Thank you if you see this 🙏.

India McRobert

We thoroughly enjoyed our stay!! The one bedroom apartment was very clean and perfect for 3 people, the staff were super friendly and the location was great for us. Would highly recommend! :)

Inês Raquel

The hotel is very comfortable for a vacation. The apartments have a kitchen, although with very little equipment. It has a swimming pool and various free activities (mini golf, floor chess, jacuzzi, gym, etc). The location is super quiet and very close to several restaurants and bars. There's also a supermarket right next door. The beach is only a 5 minute walk away.

Gordon Orloff

Paco at reception was very helpful. The apartment was somewhat utilitarian--but it was quite large, very clean and had a great shower and kitchen utensils. The bed was quite comfortable. We requested and received an apartment in Building 4, which was away from the restaurant/bar and associated music. Plus, it has its own smaller pool right there. It was a great location to explore the entire island and we recommend it!

Chloe Campbell

Really enjoyed our stay . Location was excellent I've never seen such a clean hotel. Unfortunately we had sand storms but all evidence of it quickly washed away. Staff excellent. Went out of their way to help. Beds ultra comfortable Only small fault I would find is some of the rooms could do with a little TLC But definitely recommended Hopefully coming back next year

Mari Logan

Group of 4 and did not have one issue! Great location, super friendly staff, lovely mix of families and adults. Room was spotless. Hotel was always spotless - even cleaning the walls. Staff at the pool bar were lovely as were the reception staff. Food delicious. Can’t find a flaw!

Andrej Kijonok

Main problem is rooster 🐓 screaming at 5 a.m. + spanish women don't understand that people want to sleep, so they call their friends at 2 a.m. and with maxed volume talk to them. Walls feels cotton, so you are forced to listen. + balcony could be more private, all neighbour's look on you, If you want to relax there. + our room wasn't cleared even once, there was a moment when lady came, but It wasn't right time, so we put please make our room sign later in total like for 40 hours, no result

Valerie fitzpatrick

The ola apartment is in a nice location for beach and walking to town. The staff at the reception desk is friendly and helpful. The noise at night due to the entertainment is unbearable. Unable to sleep early or use the balcony. Entertainment is from 9:30 pm to midnight. The air conditioning was not cool. Cooler out at night than the ac. Front desk had service check it out -still hot and humid. Floors are not cleaned. Shower floods bathroom floor. Room 2001. Bathroom shower floods bathroom floor. Stay in bldg 3 it’s farther away from loud obnoxious night entertainment

Andrl

Beautiful room and view, great location but terrible food. Struggled to find something that wasn’t over or under cooked and ended up eating out a lot. Lack of variety. Pool area was alright, lots of sun beds but few parasols. The indoor pool was very expensive, but the adult pool area were great. The elevator was small and a bit sceptical. But would definitely recommend staying here if you’re only having breakfast.

James Ludwig

A recently renovated hotel. Very clean. Rather noisy with a nightime DJ and partiers. My room had the biggest bed I’ve ever seen. Staff is helpful and friendly

Kate Williams

Loved our stay at the hotel, please don’t listen to the negative views. They are completely unfounded. The rooms and big and modern, beds are very comfortable only thing here is the pillows aren’t great but that’s a personal preference. All the staff are fantastic and go out of their way to help you. The entertainment doesn’t go on all night which is great and it’s not too loud! The housekeeping staff are brilliant. Everything has been perfect, the only thing I’d mention is that the food gets the little samey after a week but it’s at a very high standard.

Martin Sokolovs

Booked an All Inclusive holiday with the family from 22nd July 2024. All rooms were spotless and maid service daily with fresh towels. Fantastic view of the sea and pool area. All staff were very friendly and helpful. Long beach and promenade only 100 meters away, as was the main town. Great choice of food at the hotel and local spirits with All Inclusive. Would highly recommended this hotel and, if had chance in future, would go there again.

Susan Wallace

The best hotel I’ve stayed in for some time. Having been to others that didn’t suit me I’m so pleased with this one. I’ve booked it again for October & will continue to do so in future

Robert M

I had a fantastic stay at AluaSun Cala Antena! The hotel is beautifully located, the atmosphere is relaxing, and everything was clean and well-maintained. What truly made the experience exceptional was the amazing staff — especially the team at the pool bar. I would like to give a special thank you to the always smiling bartender who brightened every day with her energy and positive attitude. Her friendliness and great service made a big difference in our stay. The rest of the hotel staff was also incredibly kind and helpful, from reception to housekeeping and the restaurant team. Everyone went above and beyond to make our holiday enjoyable. Highly recommended — we’ll definitely be coming back!

Ellie Gurnett

One of the best hotels we’ve ever stayed in. All the staff were friendly & helpful. The location was great, close to 2 beaches, large shopping area & beautiful scenery. Food was available all day and there was a great selection. Drinks selection was varied. There were some that needed to be paid for but even those were reasonably priced. The entertainment put on by the hotel was really good. We will definitely be making a return trip.

Rachel Williams

Me and my sister came for 12 nights, the staff are fantastic! They work so hard. Food and drinks were great, we went all inclusive and let me just say you will never go hungry, food through out the day, and the drinks don't stop. We had a knock on our door on our birthday with a bottle of fizz, cakes and a birthday card, which was absolutely beautiful, a big thank you! We made loads of friends there. The entertainment was brilliant every night! The crystal beach is a 10 min away and wow the most stunning beach we have ever been to. Thank you to all the staff for making our holiday the best!

Helen Mitchell

2nd time we have stayed here and it was just as good as the 1st time round. Staff are so friendly, we arrives after restaurant had closed but they opened it for us to have food. Entertainment staff are excellent and there's plenty to do. Choice of food & drinks are probably the best we have had in an all inclusive. Shops and restaurants are close by. Would highly recommend this hotel I think the only reason it's a 3 star is because of access issues in places if you struggle with steps etc because everything else is great

Pam Drury

Nice hotel. Great staff. Food aplenty to choose from but in the 10 days we were there we never had a hot meal. They were all just warm. Drinks fab at the bar and served quickly. Entertainment typical but ok. We never got a sunbed round the pool because they all had towels on by half 8. Our shower screen had black mould on but everything else very clean.

Alex

Not suitable for a relaxing stay Unfortunately, I cannot recommend this hotel if you're looking for peace and quiet during your vacation. The sound insulation is extremely poor — you can hear everything from adjacent rooms, the hallway, the outdoors, and even from the floor above. It often felt as though all the noise was coming from inside our own room, making it very difficult to sleep. On a positive note, the rooms are cleaned daily, which is appreciated. However, some fixtures are in need of replacement. For instance, the toilet seat was visibly damaged. While it was cleaned, its appearance remained unpleasant. The hotel staff is exceptionally friendly and helpful — definitely a highlight of our stay. The food offering is very basic and lacks variety. The coffee served was of low quality. A major downside is that no beverages are included with dinner — not even water. Moreover, guests are not allowed to bring their own drinks to the dining area, which was a first for me in all my travels. Overall, I would only consider staying here if the price is significantly lower than comparable options or if there are no alternatives available — and only with a good pair of earplugs.

Geanina Badeanu

Family with 4 nights of accommodation at the end of May. I will give 5 stars, because: -it is very close to the beach, - the dinner was delicious. - exemplary cleanliness. - it has areas with tables, bar, sofas where you can sit with friends/family. - it has a swimming pool. - we had a quiet room. It was not perfect: - the breakfast (but you can't find cheap and very good ones). - the floor is only tiles.

Paulina Czyszczoń

We had really good experience as a family of 3 (2+ 1.5yo) during the Easter 2025. Staff: always welcomed and helpful. Reception, restaurant, bar, cleaning staff- we can not complain, everyone friendly and always smiling. Rooms: bit old fashion but VERY CLEAN, everywhere-behind the bed, lamp, every single corner was touched i was impressed. Public spaces also- you can literally just 'eat from the floor'. Cleaning service everyday. New towels, tidy up, bed etc. There was no bad smell from the toilet like most likely in the Spain. Food/restaurant: food was good. Lots of meat/fish/vegetarian food too. Desserts, pastries, fruits. The only issue is no free drinks for the evening meal (even for a water you need to pay extra, but the prices are not very high, few euros for a beer, couple more for a glass of wine etc. Swimming pool: water bit cold but we managed to swimm anyway, is just beginning of the season so we did not expect warm water. Water was bright clean and around the swimmimg pool clean also. Free sun loungers to use. Location: beach 5-7 min by walk, shop /supermarket around the corner, 2 minutes away a pharmacy, lots of bars/restaurants around. There is no hairdryer in the room and was no option to borrow from reception (some comments say ask at the reception but they said no, sorry we do not have). And there is no car park for the guests- there is not many spaces on the roads close to the hotel so in the evening is a bit challenge - we get a ticket from Police for €185 for the parking which was a bit sad. Free big car park /ex building site is about 10-15 in by walk. !For this price and this location is a great bergain! Two lifts, busy around meal time but available. Reception 24/7. Luggage storage. Our little red head girl enjoyed stay also 😀 especially she loved one lady at the reception and a dark hair lady from the restaurant. Kisses here and there from her 😉 Well done Reina del Mar👏👏

o

Me and my boyfriend stayed here in mid July. The hotel is absolutely fine it was a very smooth check in and check out. The food was good, however we both found the breakfast challenging as it was very german orientated food which was fine! just something we weren’t used to. And the Evening food we found to be very salty. We also didn’t have air con in our room at 35 degree temperatures so it was a bit challenging there too. The location was the best though, so close to bus stops to airport and bus stops to Palma, 5 min walk to beach and bars. It was very ideal and we had a great stay. thank you :)

Lynsay White

Unfortunately I won't be back. The hotel itself is ok and most of the staff are nice but the noise is absolutely terrible. Walls are paper thin and got woken up at 6am every morning. The balcony door also isn't sound proof and my last night I was kept awake until 3.30am from the apartment opposite partying on the roof. I came away to relax and rest but I'm leaving more exhausted than when I arrived. Food was ok and pool area nice but you really need to do something about soundproofing. Also the air conditioning was barely functioning. 😭

PAUL MCKENNA

Really enjoyed our stay at the Verdemar Hotel. Lovely Staff who helped whenever you needed it. Very clean rooms thanks to the respectful cleaners who worked really quickly and did a fantastic job. Location is perfect just a short walk to the heart of the resort. Only criticism would be poor sound proofing on internal walls. We could virtually hear every word and high heel stilettos throughout the night which was annoying and your bound to get them tits playing their own dance trance rave music around the pool during the daytime, yes I like the music its my era but not for everyone.The older folk probably just wanted someone to throw them in the pool with their device but thankfully the hotel staff must have asked them to turn it off after 15 minutes. Probably a blood bath if my brothers went with me on holiday, thankfully they didn't! Can't understand ignorance on any level. Always respect & consider others. Yes your on holiday & so is everyone else for a break not a rave!

Louise Williams

Hotel is lovely and clean, lovely setting. You have to pay each day for sunbeds. The hotel is cashless. In my 30 years of travelling I've never ever paid for sunbeds when staying in a hotel. When you only bring cash and no cards we had to eat and drink from the supermarket across the road

Twisted Mellon

Hotel in a great location right on the waters edge. 2 mins walk to nearest bars and restaurants, 5 mins to the main strip and beach. Rooms not available till 3pm there is a bag drop room available. Rooms were clean and tidy with small kitchenette, hob, fridge, microwave. Large TV with English channels. Bathroom with walk-in shower. We had a double room (807) with 2 singles (could be a double) and 2 sofa beds in the lounge area, on the top floor with great views over the bay, and huge balcony. The pool area was clean and tidy as was the rest of the hotel. The pool is a decent size, with a really small corner for a child's area. Loungers are charged at €3.50 each, seemed to be plenty around the pool and a grassed area to the side of the bar. The bar serves drinks and food all day with breakfast available. You can walk straight to town and beach from the hotel along the water front, or via reception on to the road. Nice walk round the bay to the marina. If you walk the opposite way up the road you'll reach the Spanish square area.

Karl Grexhammer

Excellent service. Good sized rooms (washing up liquid and hand soap would be good and the sink had a crack in it). Great pool and good breakfast. Brilliant location.

Abigail Rachele Salifu

Our experience with this hotel was great! Studio rooms are a good size especially if you go for the one with a balcony and sea view. Clean and nice decor. Beach nearby is a bonus. The kitchenette is very basic though but we managed by preparing simple meals. Just a side note is the lack of soap for washing dishes as that was missing.The reception staff is all very helpful. Jam who checked us in was very understanding with me having a toddler asleep and one of the reception staff was helpful when I couldn’t work out how to turn on the induction hob. We stayed here in low season so enjoyed the surroundings although a downside is that there is no parking, it’s a big nightmare, but we used a public parking 10 mins walk from the hotel. It’s ok if you are doing it without luggages if not I suggest someone dropping you off in front of the hotel and then going to park as you have to follow a one way route all the way to the car park. Another downside was that the tv next door which could be heard in our room, not sure if it was just too loud or insulation issues. It could be a nuisance if you have a light sleep but that wasn’t our case. I would use again if returning to Mallorca.

Courtnay Hopwood

We had a lovely experience here at Portofino. Three friends, a one bedroom apartment that was spacious and clean. We had a double bedroom and a sofa bed in the lounge. They weren’t the comfiest beds but we only had 4 nights and we aren’t fussy. We had a sea view and balcony and the view was really spectacular. We didn’t get the sun on the balcony until the evening but it wasn’t an issue for us. The hotel is minutes walk from the beach, with plenty of sunbeds. For 3 sunbeds and parasol we paid €26.50 for the whole day. It’s a beautiful beach with clear blue waters - a little chilly in late April but fine once you’re in! There’s two pool areas at the hotel and we spent a day by the smaller one as we didn’t have small children and didn’t need the children’s pool. It was reasonably quiet at this time of year but could see it being busier in the height of the season. Drinks from the pool bar were nice. We had cocktails and slushies. We were in the first building at the top, floor 6, but we had access to a lift so no issues with that. We walked up the steps to the pool one day and it nearly killed us off but then we found a lift to the pool area too - thank goodness 😅 Some recommendations in the resort - Fat Sam’s is a fantastic place with lots of choice of food. The staff are lovely! Especially our new friend Liam. We ate here twice and could’ve easily gone again as there’s so much we wanted on the menu. The cafe in the hotel served lovely smoothies and the little ice cream/crepe shop next door was really good too and the friendliest guy serving us ice cream and crepes and iced coffees. The busier bar areas are only a half a mile walk - either across the beach or along the paths. We went to Daniel’s Corner and Coco Bay for drinks. We felt lazy one evening and grabbed a taxi back and it cost us €3.40 😂 We had an Indian at Door To India after hearing recommendations but personally wouldn’t recommend. The food was average, the staff were uninterested and bordered on rude and it was expensive and not worth it. Very minor points about the room, we had a sewage smell most of the time. Again, we weren’t there often so we didn’t really care but if you are spending more time in the room it might be something you want to get checked out. There’s also only one mirror in the bathroom, no full length mirrors and nowhere else was there a mirror so three girls fighting over the mirror each day was comical! It didn’t affect our stay, we had a great time and we would definitely book to stay again. The staff we came across were always polite and friendly. Thank you Portofino 🫶

Elissa Jackson-Wyatt

We had an amazing 4 night stay at Portofino Apartments!! It was our first trip abroad and it completely exceeded expectations! Our room was spacious, clean and in a perfect location. All staff were very friendly and welcoming. Would highly recommend to anyone! Thanks so much x

Sonnya Endhart

Very nice apartment hotel, perfectly located right across the street from the beach. The rooms are modern, clean, and well-equipped, and the service is warm and welcoming. You can conveniently park your car in the backyard and enjoy a relaxed, friendly atmosphere throughout your stay. Highly recommended! Thank you very much for everything!

Violeta Askeloviciene

I had a great experience at Pierre&Vacances. The room was clean, spacious, and had everything I needed, including a small kitchen. The location was perfect—close to shops ,beach and transport. Staff were friendly and helpful. Ideal for a comfortable and flexible stay. Would definitely come back!

Jade Franklin

Absolutely amazing place to stay, such friendly and helpful staff, the rooms are stunning and so spacious, all rooms, bedding, floors etc are so clean. Right next to everything you need, beautiful restaurants, bars, supermarkets and the stunning beach is literally just across the road.

JoeyGatorxxx

It was a lovely 7 day stay there for the Easter break 2025 for a family of four. We had the Apartment with penthouse, with two rooms, one having its own balcony and sun beds too! We had a sun terrace which was a bonus to get some privacy with Mr Sun! All in all, you have everything you needed in the accomodation, just had to walk or drive to amenities and the beach.

Renar Pindel

Very nice hotel. Good location. Beautiful rooms, nice courtyard. The kitchen was missing a oven plate and a cutting board. In addition, on the last day, renovations were started in the next room in the morning and it was disturbing. In addition, you had to pay for the late check-out.

LM G

We had a comfortable 9-night stay at Ona Garden Lago as a family of five, staying in a 2-bedroom penthouse apartment on the 6th floor. The reception staff were always friendly and helpful, and the apartment itself was clean, spacious, and well-suited for families. We really appreciated the utility area with a washing machine — a huge plus when travelling with kids. One of the highlights was the two-storey balcony, with a spiral staircase leading up to the rooftop — a fun extra space! The beds were comfortable, and I generally slept well throughout the stay. There were a few drawbacks though. The apartment is located right next to a swamp, and despite taking precautions, we were all bitten quite a lot by mosquitoes. Also, there was no soundproofing — while I wasn’t too bothered, my husband and daughter found the sounds of people running down the corridor and moving about in nearby apartments frustrating at times. Most guests were fairly quiet when returning at night, but if you're sensitive to noise, it’s worth bearing in mind or bring ear plugs. Housekeeping was minimal: sheets, towels, and bins were changed once during our 9-night stay, which didn’t really feel enough. Next time, I’d bring a few extra towels. The kitchen was also much smaller than expected and not particularly well equipped — no chopping board, for example, and we found a bread knife in the bottom of the dishwasher on the third day, but there were no other knives— so if you plan on cooking, you might need to bring a few basics. We ended up keeping things simple with sandwiches and easy meals like beans on toast. On the positive side, there’s a brilliant Eroski supermarket almost directly opposite the apartments, making it really easy to pick up groceries. It's worth noting that they had kitchen knives for sale almost the first thing you see through the door, so they must have a lot of requests for them! There's also a lovely bakery next door, perfect for coffee and breakfast in the mornings. Some parts of the apartment were a bit run down. For instance, a shelf in our wardrobe fell down twice. The staff were quick to send someone to fix it, but it was more of a temporary fix than a proper repair. Overall, for the price, I would probably stay again — it made a great base for exploring northern Mallorca, which we loved. That said, it’s not somewhere I’d rush back to, as it needed more self-management than I’d ideally want on holiday!

Michaela

We recently stayed here, and while there were some standout features, there are a few things the hotel could improve on. The location is fantastic, with the most beautiful beach I’ve seen in Mallorca just a bit of a walk away. The city center is also wonderful, with plenty of shops, tourist spots, bars, and restaurants to explore. And for cat lovers, the area is full of cats we enjoyed feeding! There’s a large Eroski supermarket right next to the hotel, which was very convenient for getting everything we needed at regular prices. As for the apartment, it was very spacious for the price, with a comfy bed and a lovely double balcony where we enjoyed the mountain views and stargazing. The distance from the city center and beach didn’t bother us, as we liked walking. However, there were a few issues. The kitchen didn’t match the photos and was much smaller than expected, missing basic items like knives and a chopping board, which made cooking challenging. At check-in, we also had to pay an unexpected additional amount due to a supposed balance issue that wasn’t clearly explained. Some areas, like the corners of the rooms and curtains, were noticeably dirty, and we found hair on the sofa and armchairs —although the bed and bathroom were clean. The requirement to take out our own trash and clean everything before checkout to avoid a penalty was also unusual and a bit unwelcoming. All in all, I’m glad we stayed here due to the good price and ample space, but with improvements in cleanliness, kitchen essentials, and clearer communication, this place could be an even better experience.

Carlos S

Rooms very outdated, Tv’s so outdated, sofas very old, bed isn’t comfortable at all, honestly for the price you can find better !

Lionel Defaye

Very good hotel, the rooms are well equipped and functional, the staff is welcoming and helpful whether it's the cleaning ladies, the waiters, or the receptionists. Excellent and varied buffet morning and evening. The hotel is ideally located by the sea, access to shops, bars and bus lines is very easy. Special mention to Pepe, super nice with our 4-year-old son who checked him every time we arrived to eat :-)

Stacy Morrow

Very friendly staff. Beautiful views. Rooms are quite outdated and could do with a make over. There was a constant sewage smell coming from all plugs in our bathroom. It was so strong one night, the smell woke me up. They had put cleaning fluid down. We kept the plugs in at all times but the smell just kept coming. Such a shame as our room had the most perfect view. The room could have done with tea and coffee facilities. I would have like to sit on the balcony with a cuppa in the morning. After looking at reviews, the sewage smell is not something new.

fabian tenente

What a beautiful place I had a wonderful week in this Hotel at Can Picafort. This hotel has a very good emplacement, close to all activities...cafés, restaurants, bar and services such as supermarkets, stores, pharmacy and grocery stores. The breakfast and dinner is a must! At Breakfast time we had such a good experience of quality food as well as in the dinner, every night we were surprised with a new buffet with local and international food. The restaurant Staff are very smart and careful workers wich made our meals very special. Thanks to PePe, the restaurant manager which everyday could care for all guests. The only negative point i warned the hotel, was that the mattress was not comfortable. Thanks for the amazing week Fabian

Jacqui L

This hotel is amazing! Right by the beach. The photos are the views from the balcony. Staff are lovely and so helpful. The breakfast buffet is amazing! So much choice and served freshly cooked with option of eating outside. There is a small gym here too. The pool is in a separate private area just metres away. The rooms aren't very big but big enough with bathroom. Our room had a lovely balcony and view. Fridge and safe in room too. Our coach transfers were during the night but we were still made welcome and on leaving this morning @ 2am they had continental breakfast left out for us!

Margaret Lewis

This was my first visit to the hotel, travelling with a friend. We were delighted with the location, the fantastic variety at mealtimes and the staff are always on hand to help in any way and so friendly. Great service all round. Special thanks to Gargen (?) for dealing with our problem when the transfer coach failed to pick us up. We are SO grateful. I hope to see you all again in the future. Deborah (222), Ros (314). 10-24. 09. 24.

lucia dubovska

Never again in my life! They cheated us out of money - the deposit, which should have been returned to us upon departure! They should have given us a signed receipt that was needed at return but we didn't get anything! I asked the old lady if she gave us everything we needed to check-in and she said yes with a big smile! We knew that we have to pay a deposit of €30 for each person in cash, so we went to withdraw money at the ATM upon arrival! They will convince you that you are all wrong and you didn't give them anything! Horrible attitude! I really regret that I didn’t ask for the camera footage. If you don't plan to spend your vacation partying - all day and all night, definitely don't come here! Guests (mostly "children" 20-25) will not let you sleep from the first day until your last day! Even if you kindly ask them to lower the volume of their music or to stop shouting and banging on all the things and doors, and I'm not talking about what they were doing in the corridors! Silent hours mean nothing to them! The apartments looked prettier in the photos than in reality, for that price I expected much much more. I'm not even talking about how we got used towels with makeup on them instead of clean ones! We specifically asked them to have rooms close to each other (we were group of family members - no kids), it was possible to choose, however they were on the same floor but far from each other. I wanted to give max of 3 stars because of a good variety of food and gym and maybe pools, but after this deposit lost because of their fault I totally lost my patience!!

Jade Milner

Stayed in September 2019. The room was clean. The food was good. However the cleaning staff do not take no for an answer, so if you want a chilled day in your room with no interruptions.....its not going to happen. They force you to get out. Also on the bed was a sheet. No blankets or extra sheets, and although it was warm through the day it was freezing on a night. They definitely need to provide blankets. The bar in the apartments was also charging for food and drinks which is a total rip off when your paying for all inclusive. Not a long walk to the inclusive hotel but still not good. Wouldn't stay again.

Anne Marie Murtagh

These apartments are absolutely appalling. Mould on the ceilings & walls, rusty radiators, broken furniture, cracked tiles. The place was filthy with hair all over the place which certainly was not ours. I complained to reception and we were moved to a refurbished room. Whilst the room had a fresh coat of paint and a new bathroom. The cleaning standards were still in question. The floor was filthy again with hair around the place that wasn’t ours and there was snot stuck to the tiles in the bathroom. The towels provide were washed out grey in colour instead of white. Not soft, I would use better at home cleaning my floors. If you are looking for clean and comfort this is not the place. You’ll find better at a holiday camp.

Rebecca Lavery

I was very disappointed with my stay at BH apartments, me and my 2 friends flew out on the 11th of July, when we arrived we were spoke to very rudely off the older women on the front desk, and told to pay €47 up front each as a deposit on the room, although that’s normal we were not informed before arrival and at check out we only got €30 back, because we were taxed on it ? When we eventually got into our room, it was lovely and very clean and a nice pool view off of the balcony. We paid for all inclusive because we thought we would be saving money due to being told there was events and pool party’s available during the week but nothing happened and the pool closed at 7pm every night, and were offered a different theme off food every night and unlimited alcohol till 8/9pm. The food was definitely not a different theme every day, breakfast was the same everyday and looked like some of the left overs from the dinner before and the same with lunch, with some times a mix up with different types of chicken, the dinners were very basic too, chips and chicken nuggets. The alcohol was hurrendous as all day there was only ONE bar staff on and the lines were out the door, the drinks were undrinkable and so watered down and not worth waiting 25 minutes in a line to be told one drink at a time, the whole week we stayed there we had one drink each, we just went to the shop across the road and took it to our room ! The pool was lovely and very clean other than in the corners, loads of build up of what looked like sick just sitting. I would not return to the BH apartment, such a waste of money.

Shannon Clarke

Rooms do not match description and aren't clean. When we first got here the women was so rude and she tried to make us pay more money due to the Spanish laws changing. We were not notified by this and lucky did not have to pay. Couldn’t get water throughout day had to have a token for cup and if u lost it or it got taken for any reason you have to pay 1 euro. Definitely not worth the money and do not pay all inclusive because it really isn’t. Over all false advertisement.

Lisa Robson

What a great resort. The staff here are all wonderful and can't do enough for you. Christine at the pool bar is very attentive and friendly, and the entertainment team are fantastic. Our kids, 11 and 8, joined in with many of the activities and loved them all. Evening entertainment was varied and finished around 10pm which was perfect. The rooms were clean and had everything we needed. I would've liked bigger towels in the bathroom but that's just being picky. The hotel is located in an excellent position, right near the beach (which is beautiful) and a large supermarket opposite. It's only a short taxi ride (around 6 euro) to a variety of places to eat. We did walk a few times before our youngest hurt her foot, it takes around 20 min. Alcudia Port isn't far away, again with lovely places to eat out. Pool area is great, we spent many hours just relaxing as a family. I have to say, we were sad to be leaving. We don't usually go back to the same place on holiday as we like to try different places, however we are already looking to book the Ivory Playa for next year as everyone enjoyed it so much. Thanks for a wonderful stay and we can't wait to visit again.

lily driver

I stayed here with my partner and son- I couldn’t fault it in any way. I read reviews before we went, and they are glowing, and rightly so! I thought I would add my own review. What an absolute dream! Every single member of staff was wonderful and made us feel so welcome! It was perfect for children and families, but I would stay here under any circumstances. Upon arrival, check in was smooth and no problems. I wish we had added the food onto our package, as it was amazing but we wanted to try out the nearby restaurants. This hotel has everything. A lovely swimming pool with a shallow and deep end, sunbeds around the pool, there was a heated pool which was a little deep but great. Some of the days the weather wasn’t brilliant, but they have a lovely spa which can be used by all ages, with a jacuzzi and sauna that we loved. The pool bar is amazing, food is gorgeous, drinks are generous and well priced, and staff so kind and helpful! There was an outdoor smoking area which was helpful for us with the habit, and out of the way of the pool and children. The animation team/ entertainers where wonderful, no efforts where spared and they made time and effort to bond with everyone. Evening entertainment was great, they have a mini disco every night, which my son couldn’t wait for! They included everybody and got us all up dancing! Then they have games or live bands which everyone thoroughly enjoyed, there really was something for everyone. It all finished by 10:00 and we had such peaceful nights in the room, no loud noise and comfy beds. Housekeepers always greeted us too and we always had clean bedding and towels, comfortable beds too! I loved the balcony also, I think every room has a balcony and some enjoyed the entertainment from their balconies. They even gave us some sweets for the plane as we left. This is a beautiful hotel, and we really hope to come back! It is also worth mentioning that it is the perfect location. Gorgeous beaches all the way up and very close. The lake was close and that was lovely too! Lots of shops very close, with everything you could want, and towns in walkable distance, also lots of options for entertainment, water parks, lovely restaurants, and more! Thank you so much ivory playa love from Lily Andi and Leo 🩷

Bastian Jacobs

Clean hotel with friendly and helpful staff who speak both German and good English. Fair prices at the bar. The staff also quickly takes care of noisy guests in the rooms at night, ensuring a peaceful stay. We can’t rate the food or the pool as we didn’t use them.

The Scary Truth Catalyst

Stayed here twice. Clean, convenient, friendly and reasonably cheap. What's not to like? Sure, there are more luxurious hotels nearby but if you are on a budget you should consider staying at Ivory Playa.

Patrick Fortune

Excellent hotel. Very clean, quiet rooms. All the staff were great to deal with. I can see why they have so many return visitors. Location is perfect. With a lovely beach just out the side entrance. Pool bar does a nice selection of tasty grub, and drinks, including adults and kid cocktails. The pools here are lovely, and with a great entertainment team, there's always things going on during the day and night and they include everyone. Everything you need is within walking distance really.

Hazel Colbourne

This is our 2nd visit to this lovely hotel. The rooms are lovely and spacious, clean towels every day, bed changed. The food is excellent, something for everyone, if it wasn’t we would not have returned. All the staff are very friendly and helpful. We are here at the moment, unfortunately going home on Tuesday after 10 days.

Heather Garbett

Just spent 13 nights here with our family. What a great place, spotlessly clean throughout. Bedrooms spacious and comfy beds., clean towels daily and rooms cleaned daily. Staff are great throughout , big shout out to Jessica on the bar. Lovely food, always something to enjoy. Drinks station also on patio to help yourself to soft drinks and tea/coffee. There is a Shuttle bus takes you into Cala Millor which was very useful. I organised a birthday cake for our Grandson who was 5 while we were there, the kitchen staff did a great job and came out with it at the end of our meal singing Happy Birthday. Got to say a big thank you to the animation team who kept not only the children entertained but adults too. Alex kept us all smiling and happy to participate in the daily activities. Would recommend this little gem of a hotel to anyone. Roughly 15 min walk to beach and onto Cala Bona. Many thx to everyone for a great stay. 😎☀️

Paul Evans

The hotel is spotless, the staff are all very friendly and helpful, we honestly couldn't fault them. Our only downside was we had to use the sofa bed and it was awful!! Mattress was so thin!! We did ask if there was anything the hotel could provide, including extra duvets to lye on, but wasn't successful. But......don't let this take anything away from a lovely hotel only 15 minute walk away from Cala Bona marina. Would we return? Yes we would, but leave the teenager son and daughter at home so the adults can have the comfy beds😁

Janine Wilkinson

Just got back from a 7 night stay, what a lovely little hotel. Staff very friendly, room was really nice and the whole hotel was spotlessly clean. Food was lovely and plenty of choice. Just a short walk into cala bona and further on to cala millor. Thank you to all the staff for a wonderful holiday. Would highly recommend.

Graham Fitz

Very nice rooms, spacious and well appointed. Good quality breakfast. Nice walk (about 15 minutes) into the marina area where there are lots of bars and restaurants. Great base to explore the area

Polina

the other reviews did worry me, but I vacationed in May 2025 with my mum here and we loved it. All the staff were so helpful and lovely and the room was large and good quality. The restaurant was all inclusive and we got amazing service everyday. The pool is indeed small and quiet but is that really important when the beach is two steps away? I would recommend this hotel, especially for the money it is fantastic!

Sarah Yassine

The hotel's location is magnificent, the service is excellent. The view is incredible too. Everything is nearby. The meals are excellent. The food is very good, with a varied buffet. Noelia, the reception staff, is efficient and friendly, and she was able to resolve my small issue regarding my room. I am very delighted with my stay and I'm already looking forward to returning.

Jordan Tobar (Jz24s)

The 6 days that we have been in the hotel was an amazing experience. The staff here are very friendly, and the location was perfect right next to the beach with a view as well as the mountains. Easy to get around and navigate throughout our experience. I wanna say many thanks to Laura who made our stay at the hotel the best, with her service being brilliant, and very caring towards the people.

reeree

The view is amazing, and it’s less than a minute to get to the beach. The room was spotless and very comfortable — especially the bed, which felt like sleeping on a cloud. The amenities provided, such as the high-speed Wi-Fi. One of the highlights was the dinner buffet — a great variety of fresh, delicious Spanish options to suit every taste. Laura made my stay even more enjoyable, I appreciate the little touches like a medicine tea for when I was unfeeling well. It’s clear that Laura takes great pride in ensuring guests have a memorable stay.

Dora

My friends arrived at midnight and they weren't able to give them the room they booked until 3.30 am, because they couldn't open it! They were waiting with 3 small kids, sleeping on the sofa at the reception after a 5hrs trip. They didn't think of offering another room, and their compensation for all this trouble and inconvenience is ice cream vocuhers. They're blaming it on power outage but the problem was there in the next 2 days as well, they got locked out and waiting hrs to get in again. Seriously?! If you wanna spare yourself from a very unprofessional service, don't bother to book this hotel!

A Matthews

Stayed at this hotel for 10 nights, lovely clean rooms with all you need for self catering. Staff were very nice and Lovely pools too. Shops and restaurants very close by. Beach close by. Would definitely recommend.

Ray Farrell

Lovely hotel, perfectly situated for the beach and the many restaurants nearby. Staff were super friendly and helpful. Can't recommend the hotel highly enough. A+++

Jo Bealey

Can’t really fault this place too much. My only criticism, and it really is a small one, is that the floors never really felt like they’d been properly cleaned throughout our stay. Even returning after a day at the pool when the room had been cleaned there seemed to be sand everywhere. I appreciate it’s difficult to get rid of it all though! Evening entertainment was somewhat underwhelming and the atmosphere matched that sadly, but we chose to go out and about most evenings so it wasn’t really a problem for us. Hotel food was very good, no complaints and the variety was great. Bar prices are very reasonable! Would definitely recommend this hotel and the location was great. Would stay again.

Philip Kennedy

Good location, staff very friendly. Rooms spotless and great for self catering plenty of room.

Moon lady78

Loved staying here. Couldn't fault anything. The location was perfect, only a 5-10 min walk from beach. 20min walk to the Port. The room was lovely. Beds comfy. Shower was great. Great view from the balcony out the front with the canal & sea view. We sat around the pool a couple of times & had a cocktail from the pool bar. Lovely staff. As we did self catering, we didn't have any food from here, so can't comment on that. I would definitely stay here again & recommend it to others.

grace hannay

Had a lovely stay here, very friendly staff. Nice and spotlessly clean rooms, food is decent. Good entertainment.Very hardworking staff. The receptionists and bar workers were great, the receptionist Donna with the curly hair was especially kind and friendly. She made us feel welcome and comfortable. She deserves recognition for her work. The only downside in my opinion is the all inclusive drink situation of getting a choice of wine/beer each meal, it would be nice to have spirits included and be able to have an alcoholic beverage by the pool outside of meal times.

Lucy Dean

Stayed here with my 3 children for 1 week. Lovely hotel, very clean and most of the staff were very friendly. Coco the entertainer was fun and involved the children in activities throughout the day. We spent a lot of time at the Pool and had no problems finding sun loungers. Antonio the lifeguard was absolutely lovely and always offering to help with the very heavy umbrellas to make sure the children had plenty of shade throughout the day. The food was rather repetitive each day but not bad. Beautiful beach just a 15 minute walk away and lots of shops along the way. We were worried about coming here after reading some really bad reviews but I honestly can not fault anything. The all inclusive alcoholic drinks are limited to 3 with lunch and 3 with dinner which was plenty, I was surprised that so many were complaining about it. We had a lovely family holiday, had lots of fun, met lots of lovely fellow Brits to chat with. We will definitely visit again!

Niki

Staff of the hotel was always kind and helpful anytime we needed something. Rooms were quite big and there was nothing missing, maybe just a small fridge would be nice in the warm weather. We also had all inclusive and everyday there were so many tasty meals to choose from, the hotel's kitchen was really amazing. In addition, the hotel is close to the beach, just a walk down a small hill and you're there.

Vikki Heath

Hotel was a decent 3 star, food was OK, limited variety, Coco was exceptional and always had a hello and chat and held a great 360 party which we loved. Pool was good and all inclusive was good. Didn't like them wanting to pay for a cup, so brought my own and this was frowned upon! It was a a nice break few things were frustrating but overall a good 3 star mini break

James Soriano

Nice clean hotel. Friendly staff (especially the dinner staff). The food is somewhat basic but good. The walls are very thin so you can hear people talking to each other in the next room. The location is excellent and well connected to Palma and the Airport.

Dinesh Gupta

Our family stay here was exceptional! The staff went above and beyond to make us feel welcome, fulfilling every need with genuine care. They even surprised my wife with a birthday treat – truly unforgettable! The location is unbeatable: directly across from the beach, with public transport steps away for easy exploring. Rooms were clean and comfortable, perfect for families. The personalized attention made us feel like royalty. Highly recommend this hotel to families visiting Mallorca – you won’t be disappointed!

Elaine Wedderburn

Just back from a lovely holiday. On arrival Check in was nice & easy the staff were very friendly. We booked an upgraded room with balcony over looking the pool. This was a lovely clean & spacious room. Fresh water on arrival and a stocked mini bar. Bed was nice & comfy. The room even had bluetooth speakers that you could connect for your music. Food in the hotel we thought was fantastic. Buffet style but also with fresh hot plate with the chef cooking various different meats each evening & omelettes & meats for breakfast. Each evening had a different theme. Complimentary drinks on a couple of evenings also. Pool area was clean with plenty of sun lounges & access to the beach through the gate which is a 5 min walk. Great location just off the main strip. Supermarket 1 minute away. Great holiday will be back in summer.

Jay Bossert

We had a lovely stay here. All the staff were very helpful and helped us rent a car for one day. This was very easy and cheap. I highly recommend it. The only flaw was that our double room had 2 single beds pushed together and there were wheels on the bottom so they kept sliding. There was a mini fridge in the room but no other electronics. We ate breakfast at the hotel one morning and the selection and quality was very good. The location is also very good. About 1 minute to the beach and lots of restaurant around.

Thomas Dafinger

My stay at this hotel was average, as expectet. I‘ve chosen it due to the proximity to the airport and because of its affiliation with Hyatt. The room was simply furnished, a bit worn in my opinion, especially the bathroom. For someone who seeks an accomodation with a pool and an all-inclusive atmosphere near the beach and with some restaurants around, this might be the perfect place. I can’t contribute anything to the food or drinks on offer. The staff was friendly during my short stay.

mark baker

Excellent hotel, clean and tidy with good facilities. The staff are very professional and friendly. If you are a cyclist as I am, the hotel is an excellent base, with secure bike room. The selection of food for breakfast and evening meal is huge, catering for every taste. It's location is ideal, just 10 minutes from the airport,2 minutes from the beach and promenade. There are numerous recommended cycle routes nearby. If you want to get to Palma and other places of interest there are bus stops outside the hotel, served by excellent bus services.

Zuzana

Can’t fault this place ! It was amazing ! Walking distance to all the places you’ll need if you decide not to venture too far ! Beach is just down the road, ALDI is around the corner and all the restaurants around are great too. The place was lovely and clean! They tidy it everyday. We went self catering so I can’t comment on the food but when we did order from the bar the pizzas were delicious! The pool was a bit cold and it took a while to get used to it but we went in first week of April so I can’t really complain. Although I did notice the tiles and the bottom of the pool were damaged . All and all we had pleasant experience

stephen lamb

What a fantastic Hotel this is , a few minute walk either way and your down on the Magaluf strip or Palma nova centre. Staff were great , we only had breakfast in the mornings and we have no complaints about it , everything was cooked perfectly' We stayed in Room 247 and the balcony caught the sun all afternoon till late . as a typical male , the draft lager was dreadful, flat as a pancake , but they do sell bottled beers and ciders... we will return hopefully next year..

Lesley Attenborough

Just returned from these lovely apartments . was spotlessly clean and well equipped. Staff were friendly and helpful. Lovely pool area. Great location , 5 minutes from the beach

Yvonne Greig

Always a perfect stay at the cas saboners hotel in palma nova. Have been going here since 2002 and it’s a fantastic family hotel . Perfect location to out and about in palma nova and surrounding areas . Breakfast is always fantastic plenty of choice and rooms are well equipped clean and comfortable. Swimming pool well maintained and clean and plenty of sunbeds . Entertainment every evening and kids activities during the day . Staff always helpful and friendly, bar staff and great too . Will be back again soon after our 8th visit !

John

Great place and very very quiet this time of year and only 5 mins from Palma nova or magaluf . Everything you would need in the room/rooms for a great stay . Cleaned every day , staff excellent and keep an eye out for bogof happy hour between 4.30 and 5.30

Nikita Ryazantsev

Great place to stay with friends and have fun, which is taken good care of. Good breakfast. Quite questionable is the charge for the safe, four stars for this. Location is „brilliant“ as our UK fellows would say as you can easily get plastered in no time in the pubs nearby. Overall - yes, you can absolutely have a good time at Soravento.

ANGELA JONES

We had a fab time. Pool. Area is amazing Staff are friendly. Antonio the bar manager looked after everyone well. The hotal is right at the top. Off the strip... Rooms OK. Beds comfy... Kettle toaster air dryer.. Towels all provided.. There is a 57 euro fee to pay on arrival.. Off which you get 40 euros bk. If there's no damage. But if your safe doesn't work or any off the other stuff in the rooms. Ring them ASAP. Take pics off damages.. As you entre because the chargers are mad.. But a lovely hotel.

Sheree Roberts

Great hotel, clean rooms and a lovely pool area with music and a bar. The staff were very friendly and helpful. The breakfasts were amazing. My only negative points would be the big hill to get to the hotel although only a short walk from the strip. Thebedding was abit rough (but clean). Overall, I would stay here again.

Caroline Langman

Just returned from a 4 days break, celebrating a 40th birthday. Have to say the hotel itself was clean and tidy. Staff absolutely brilliant. (antonio your a star). Food was first class. Pool and area was immaculate. Plenty of sunbeds and shade if needed.

Brooke Cavanagh

I stayed here last week for 4 days with my friend the staff was lovely , room was great and clean the only thing I didn’t like was the rules no smoking near the pool , no jumping into the pool and they jet wash very early , but a great stay , I would highly recommend the Bristol bar when you leave the reception and go down the stairs keep going right round the corner there is a little bar/cafe called Bristol bar it looks quite run down but it’s only because no one really goes that way to see it, the food is great and the owners could definitely do with some more customers the prices was amazing 7€ burger and chips very generous with alcohol please if you do stay here bob in and keep this hidden gem going

Matt

Good value for money. Food was fine, drinks selection was good for all inclusive. Staff were very friendly. Rooms were not great, very noisy and could hear everything through the walls and I didn't like that you have to go over the road to get food and drinks.

L M

I don’t even know where to begin — this was by far the worst hotel experience of our lives, and it completely ruined the end of our vacation. We had booked the best possible room available, but when we arrived at the hotel, the receptionist told us that as a “gift,” our stay would now include all-inclusive service. Right away I felt something was wrong. I travel weekly for work and stay in hotels all the time — I have never received such an “upgrade” for free, and it instantly raised red flags. As soon as we entered the room, it was a disaster. It hadn’t been cleaned, the bathroom reeked of sewage, ants were crawling everywhere, and even the air conditioner didn’t work. When I told the receptionist we wanted another room — since we hadn’t booked a standard one — he said it wasn’t possible. I then asked for a refund so we could go to another hotel, but was told the manager was not available and we’d have to wait until the next day — Sunday. We left and stayed elsewhere that night. When we returned on Sunday, the manager said that banks don’t operate before 12:00 PM on Sundays, so we’d have to wait until then. We waited, and when I asked again at 12:00 PM for our money, he said the hotel didn’t currently have enough cash to refund what we paid — so I couldn’t even get my own money back. Later we found out that our room was supposed to be in the new wing of the hotel, right next door. But that room had already been given to someone else, and we were placed in the old section of the hotel without being told. Eventually, they refunded 5 nights of our stay, but kept one night — and we only received the money two weeks later. By that time, our whole vacation was ruined. We had to rent another car, buy new tickets, and ended up with over €1,600 in losses — not to mention our lost time and peace of mind. The staff were completely unhelpful and even dismissive. We felt looked down upon and mistreated. This is not what we paid for — thank you azuLine Hotel Bahamas & Bahamas II for the worst experience of our lives. Never again.

Nataša Jamrichová

We stayed in the new building and it was fine nothing special, but clean bathroom and ok beds the balcony had a great view but there were a lot of families with kids that were pretty noisy. Overall it was basic. Food was ok you would pick something every day but don't except too much you can't be picky. We are vegetarians and we found sm everyday but it wasn't too much. And they can not speak english we communicated difficultly.

Jaidyn Brough

If I could give this hotel 0 stars I would! The only good thing I could say about this hotel is that at least it was kind of clean. The food selection was NOT great If ur vegan, dairy or gluten free don't come here! If u even want to trust the food, we only ate at the hotel the 1st and 2nd day of our holiday and my partner got food poisoning, when I went down to tell the staff at the desk they didn't care nor apologised and said we would have to pay for a doctor to be called and they left us to it. The food poisoning was definitely from the hotel chicken curry. Also don't go there if u are anything other than Spanish, they will treat you like crap, they put all the Spanish people in the better half of the hotel with laundry service, a better bar, pool and way better rooms in general. Also very popular for teenagers school trips and they were very loud. Banging on doors all hours of the night.

Paulina

So I have mixed feelings about my stay. The staff at the reception were very polite and helpful, the rooms were clean and towels were changed every day. During our stay I think there were 2 school trips that were very noisy until late, if you want to sleep I do not recommend it because you can hear every noise. The food for lunch and dinner was tasty but there was a very limited choice, but breakfast was the worst, practically no choice. If you came a little later it was chaos, tables not cleared, no cutlery and cups for drinks, you had to wait and clear the table yourself after other guests so you could even sit down and eat. The hotel has a tour desk, but we were not able to buy any tours because the lady on site told us she did not speak English, only Spanish, and sent us away. However, what was shocking to me happened on the last day... 5 minutes before check out time the cleaning lady started knocking on our door, shouting in Spanish and waving her hands at us, I tried to explain to her calmly that of course we would leave the room, that we only needed 5 more minutes, because it was 10.55am, but the cleaning lady was very rude, she wouldn't let me close the door and looked at us as we took the last things. I have never encountered such behavior, it wasn't after check out time, we still had time and we were treated terribly, of course the man from the reception later apologized to us for this but the bad impression remained...

Lisa K

In a great location walking distance to the beach. We stayed in a 2 bedroom apartment on the ground floor, it wasn’t the biggest but it was fine for the week. Some of the drinks we had from the bar were very poor especially the cocktails, I would be very disappointed if we paid for all inclusive. The entertainment was great for the kids, my 3 loved the disco each evening, Carlos and Leonardo were amazing with all of the kids from the disco to Easter egg hunts and even made pizzas with them. The lady who runs the kids club is lovely too. I would recommend for small kids and families and I would return.

Jessica Wall

Really great place for children, plenty to do including a kids club. Mini disco every night and and a show on afterwards. We're on all inclusive and it has a good selection of food and drinks. The food on all inclusive is served in their sister company across the road and is super delicious (not allowed bring over to Jutlandia) which is a shame especially in evenings as the bar stops food at 6pm. Kind of defeats the all inclusive purpose but Close to everything, just a short walk and your at the beach and plenty of shops/restaurants. Would highly recommend to families with small kids or even for a quiet break but close to everything. Staff very friendly and helpful 👍

Bruce Owusu

Jutlandia Family Resort exceeded all expectations! Impeccable service, spacious rooms, and fantastic facilities for kids made our stay unforgettable. Perfect location, delicious food, and friendly staff. Truly a five-star family getaway experience!

Simon Rose

Great location close to the beach and town. However the rooms are dated and are in need of refurbishing. Bathroom - mould present due to poor ventilation. However good showers. Beds - if you are on the pull out bed, the mattress is thin and can be uncomfortable. Service - staff friendly and no issues. Cleanliness- on the service not too bad, however if you look a little deeper it is not the best. Entertainment - hit and miss if acts. However is always on late 2115 start. Pool - cant really comment too much as it is always freezing, so I never went in. Although the kids did and enjoyed it. I don’t really understand the €1 deposit for a cup when getting a drink or €3 if paying by card. Overall not a bad holiday for the price. A week was more than enough time here.

Emma Watling

Some issues with the room, such as broken lights and doors, and spotted a mouse. But otherwise, it is generally clean and well presented. Also, some issues that the holiday provider and hotel website use outdated photos including a playground and softplay which no longer exist. The pool is lovely, though, and plenty of loungers. The food was fine, basic but good choice. Hygiene practices could have been better, though. Entertainment was good and varied. Location is nice, not too far from the main town centre and beach, fairly quiet. Unfortunately though, we would not go again as there is no indoor eating area

Rox Teddy

Proximity to airport is fantastic, it’s only 3Km so possible to walk along a bike/footpath the whole way. Not perfect if you have baggage but lack of transparency in the taxi pricing and a very unhelpful aggressive reaction from the drivers made me decide to walk. Hotel price is very competitive for the area but it’s still expensive for what you get. No tea/coffee/kettle in the room. Room is very simple but clean and bright and well maintained, perhaps new showers are about due but it worked fine. Reception open 24H so very late checkin from the late flights into PMI is great. The gentleman on reception when I arrived was excellent helpful and very engaged and charming. I got to bed around 3:30am so left breakfast till the last 45mins… the layout in breakfast area is all over the place so be prepared to walk and hunt around for what you want but selection is very good although lack of fresh fruit juices in favour of cordial type juice was a disappointment. I overstayed my welcome at breakfast and was very aggressively and rudely really with by one of the staff… all he needed to do was smile and say could I leave please as they have to do cleaning/preparations or whatever they stead of making a fight out of it 🤨

Food Mood Health Happiness

Good value 3 star hotel. 5 min walk down to the beach I can honestly say every member of staff in the hotel was polite and helpful. The all-inclusive food was really good quality lots of choice even for vegetarians. The all inclusive alcohol was plentiful and the Beer was good👍 We thought the all inclusive was a very good deal Close to airport...around 15euro in a taxi takes around 7-10 minutes. No worries about being close to the airport you can't hear the planes Some nice walks along the coast Small gym but enough to create a circuit The beds were very comphy Good shower Rooms ...the noise insulation isn't wonderful but we were lucky with our quiet neighbours The pool area is cramped...would benefit from removing some sunbeds to open the space up. The beach is very near by with lots of space if you want more room. The entertainment staff worked very hard and were very friendly and inclusive. It would be nice to mix up the music each evening...it seemed to be the same CD. Thank you for our stay 🙏

Carmen Donnelly

We had an excellent stay here!! The facilities were up to standard. A variety of food offered each day, with a stable base of salad, pasta and bread. The rooms were very clean, with a decent sized balcony for two people. Each night a different entertainment where the staff were full of energy and happy. The staff were all polite and friendly. Special mentions to the lovely bartender Ricardo and receptionist Antonio who made us feel very welcome. They both were very chatty, always smiling and even remembered our names and our orders. The location was ideal. A 10 minute taxi from the airport for €20, and less than a 5 minute walk to the sandy beach. Lots of shops around too for souvenirs and necessities.

Trinitys Treat

We were so happy that we stayed here. A great location- very near to the airport, but the noise from aircraft is not a problem- no louder than hearing lorries on a road. The hotel is clean and modern- a wide selection of drinks is available, and the food is good- it is never going to be Michelin star quality at an All Inclusive hotel in Spain, but the range of food and quality served was above expectations. The staff are friendly and helpful- very impressed with the Reception staff and the Restaurant staff. We would 100% stay here again.

Mariana Madruga

If you're under 50 and not German, this is not the hotel for you. I went with a friend, both in our 20s, and we felt completely out of place. But that's not even the worst of it... The first day we found dirty blankets in the rooms and we didn't sleep at all because the noise in the hotel was deafening. We asked the staff if we could change our room because it faced the street and was very noisy at night. They said yes, but later. Later we asked again and it was no longer possible, to which we were told "there's no point in changing rooms because there's noise all over the hotel". We stayed there for 4 nights, and all 4 nights it was impossible to sleep with the noise of cars and drunk people shouting and talking loudly in the street, which the staff completely ignored. The spa is tiny and not worth the price of this hotel at all. The only positive thing was the breakfast, which was very complete and varied.

jack wall

We just got back from what can only be described as the best all-inclusive holiday we've ever experienced! From start to finish, everything was simply fantastic. The food was really nice, with a great variety of delicious options. What truly made our stay even better, though, was the exceptional service. The staff were incredibly helpful and friendly, always going out of their way to ensure we had everything we needed. We were lucky enough to sit in the sun, and it was gloriously hot and sunny every day – just perfect for relaxing. The entertainment was really good, keeping us amused and engaged throughout our stay. We even joined in on some of the activities, playing volleyball in the pool, and playing shooting. which was a blast! We ended up making loads of friends, which truly added to the fun and made the holiday even more memorable. We would definitely recommend this holiday to anyone looking for an all-inclusive getaway. You won't be disappointed!

Laura Craven

My husband and I have just arrived home after a 4 night stay. From check in to check out we couldn't fault the reception staff 😀 The room was clean and tidy with a small balcony what else do you need. The restaurant staff were efficient and helpful, had a good rota for tiding up - getting you drinks etc. Whilst there we booked for next year along with 2 of my daughters. The only thing my husband missed was more traditional english breakfast items - bacon (he didn't like whatever was on offer) and sausage He would of liked a bit more variety but there was always something to have. The pool and outside areas were clean and tidy The hotel and all its areas definitely has an rest and relax feel, just what we needed

Maruga

Disappointing Stay – Not Worthy of 4 Stars We stayed at Calamilar Garden Hotel and unfortunately, our experience was very disappointing. The room was in terrible condition — everything was old and worn out, clearly in need of renovation. The trash bin was dented, and there were numerous small but annoying issues that gave the whole space a neglected feel. After taking a shower, water would spill out into the hallway due to poor drainage. We informed the staff about this, but there was no response. No one came to clean or offer any kind of solution. Sleeping at night was nearly impossible. After midnight, some guests were shouting and laughing loudly outside. The noise lasted deep into the night, and hotel staff did absolutely nothing about it. It felt like no one was in charge or responsible for maintaining order. The food was another big downside. It was bland, tasteless, and heavily focused on gluten-free and diet options — clearly tailored for older guests. In fact, the majority of the guests at the hotel were pensioners. There were very few younger people, and the overall atmosphere felt more like a retirement home than a vacation hotel. Overall, this hotel feels like it’s running on autopilot with no real interest in providing a quality experience. If you’re looking for a comfortable and enjoyable stay, I’d recommend looking elsewhere.

Stewart Dickson

The hotel staff are by far the best asset in this hotel and they appeared to go out their way to assist all guests. The food is good although the dining experience is not the best we've had, being rushed, overcrowded and noisy. The rooms are small causing us to upgrade. The decor in the rooms also needs improving and could do with some upgrading / freshening up. Cleanliness of the hotel as well as pool areas is very good. Overall a decent experience but suggest room decor needs improving. Would close the review off by giving a positive to the hotel location.

Donald Harris

Lovely stay from our champagne check-in with Ruben to our last evening with Mario (Super Mario) and his team. The food was always well prepared and presented, and the staff within the restaurant area (Buffet Style) were sharp, clearing tables immediately to seat other guests. We never had to wait.

dale wegg

Not long back from yet another great holiday at the Illusion Markus and spa. From arriving till leaving the staff couldn't have been more friendly and always willing to help with anything. Rooms were clean and tidy and the beds were comfortable. There was always plenty of food available no matter what serving you went to, so to be honest I don't know why people say there was no choice, as even for the fussiest of eaters you were guaranteed to find something to eat. The entertainment that was on varied and the team tried to cater for everyone 👍. We are already looking forward to coming back for another visit. Keep up the good work 👏 👍

Kyle Rowson

Great little hotel! Staff are amazing, good variety of food, self serve wine, beer, coffee, juice and water in restaurant. Snack bar by pool. It also has self serve drinks outside too including milkshakes and slushies. Short walk to beach and shops etc had a great time :)

Ste Clarke

This is a 3 star hotel and it's exactly what you get. It's a good standard hotel! Staff are friendly and helpful. The food is alright not great not awful just alright. If you're all inclusive the drinks are good and plenty of variety. the rooms are outdated but they're only for sleeping and washing so no complaints! Location is great if you want a beach holiday and to buy your normal trinkets. The area itself is beautiful. * If having a gym sways you be aware it's a multi gym with some dumbbells and cardio machines * it's not great * Sauna room is nice! All in all awesome little place would recommend.

Carl Kendall

A good choice for an All inclusive hotel in the Can Picafort area of Mallorca. The hotel has a great range of food for breakfast, lunch and dinner. There is also a show cooking area for dinner. The hotel has a great pool area outside and a super indoor pool too. If you have a high floor room then there is a great view of the resort as well. The hotel is about an 8 minute walk to the beach, and only a minute away from the bus shop to and from Palma and the airport. Overall I would be very happy to return to this hotel. (Visited June 2024)

Sophie Jackson

We returned from our visit a week ago and still miss the hotel! Staff were very helpful and friendly! Our daughter absolutely loved the entertainment lady who did mini discos on a night, she also took us to the market on the Friday and it was a lovely walk out! The meals were anmazing (breakfast pancakes were my favourite!) and always had a wide variety to choose from, we loved the fruit displays too, the snack bar was great throughout the day too! As for past reviews saying the rooms are “dated” we think they were fine, plenty storage space with comfortable beds, towels when needed and a great view from the balcony! Travel cot was also provided although our daughter refused to use it 🙈 the outdoor pool was great but the indoor pool with sauna/jacuzzi was even better! This was the best holiday for taking our daughter abroad for the first time, so close to the beach and shops, we will most definitely visit again in the future! Huge thanks to all the staff at Markus Illusion for helping make our holiday great!

scott hutchinson

Me and my girlfriend stayed her for 5 night. We returned back this morning we had an amazing time. The staff we amazing especially the male receptionist (I think his name is huake) he is German. I don't know if I have spelt it correctly. But he extremely professional, funny, charasmatic, very knowledgeable, and an extremely valuable asset to the hotels team. All the receptionist were aswell but he is the one who stood out for me. If he reads this then he will know I am the one from Newcastle with the Italian girlfriend. The rooms were immaculate, the safe was easy to use. And the rental bikes were an amazing affordable price and you can't rent then them all day at a very low cost. We rode 20 miles that day and the bikes didn't fault once. The food was ok. But it was half board so I guess you get what you paid for. Food was alright. We didn't eat In the hotel. We went out most night. The dj was amazing the first night we were there. And the views from the rooftop are absalutely breathtaking. Will definitely be visiting again very soon. And if anyone is looking to go to palma I would highly recommend this hotel. Amazing experience! 5 stars!

Phillip Williams

We stayed at Hotel Eden Palma Playa for two nights. Our experience was a mix of positives and a few disappointments. Upon arrival, we were allocated the wrong room, which was frustrating after a long journey. The staff member that night was but didn't correct the issue. The morning shift person corrected the issue relatively quickly, but it did impact our first impression. The hotel itself is clean and well-located, just a short walk from the beach and local restaurants. The room we eventually received was comfortable, with a decent bed and a large wrap around balconyl. But we did notice movement on the roof terrace directly above the room at 6am which was a bit annoying. Breakfast was great with a reasonable variety. Overall, the atmosphere was relaxed and the area around the hotel felt safe and convenient. Hotel Eden Palma Playa is a decent choice for a short stay, but a few service improvements would make a big difference. For now, it earns a fair 3 stars.

Trevor O Regan

Stayed for a short weekend break. The staff here are amazing. Everyone was so helpful, friendly and professional. Great location and breakfast

Jess Davy

I stayed at Hotel Eden Palma Playa (formerly Playa) in 2018 with my girlfriend, and it was an unforgettable experience! The food was fantastic, with plenty of delicious options for every meal. The staff were absolutely amazing, friendly, helpful, and always ready to make our stay as comfortable as possible. The room we stayed in was one of the best we’ve ever experienced, spacious and with an incredible sea view that made our mornings special. The location is perfect, especially for those who love to go out and party, there’s always something happening at night, and you’re right in the heart of it all. Plus, the beach is just steps away from the hotel. Being an 18+ only hotel means no kids, which made it ideal for a relaxing and fun getaway. Highly recommend for anyone looking to enjoy Mallorca to the fullest!

E. S.

I had a wonderful stay at this hotel! The staff was extremely friendly and the location was amazing directly next to the beach. Bike rental was good as well and the routes along the beach are perfect for cycling. The only thing was that the beds seemed a bit used/old as the mattress wasn't the best. Although the bathroom was clean it was still a bit out of shape, e.g. the toilet. However that wasn't too problematic considering that the rest of the hotel was super new and clean and that the dinner/breakfast was very nice and varied every day. Would definitely recommend this and come again!

Angelika Gospodarchuk

We absolutely loved our stay! Everything was thoughtfully planned for both adults and children. There were fun activities every day, and the staff was always smiling, kind, and genuinely attentive. The way they treated children was simply amazing — they constantly came up with new games and entertainment. It truly felt like we were visiting friends, not just staying at a hotel. Thank you for the warmth, atmosphere, and care!

Savitri D.

We had a decent stay at HSM Torre Blanca in Sa Coma, Mallorca.The hotel grounds were spotless and well-maintained, and the staff were genuinely friendly and welcoming throughout our visit. The rooms were clean and came with a small fridge and stove, which we didn’t end up using but appreciated having. The biggest downside was the beds….two single beds pushed together, which made for a pretty uncomfortable sleep. That said, the entertainment made up for it. The nightly shows were great, and the Michael Jackson performance was definitely a highlight. The buffet was fresh with a wide variety of options. I especially enjoyed the local cuisine night as it gave a nice taste of Mallorca without having to leave the hotel. Just a note: the restaurant isn’t open all day, and they’re strict with closing times, so make sure you plan meals around that. We booked our transfer from Palma Airport through the resort and it was €20 per adult each way, and the ride took a little over an hour. Upon arrival, each guest gets a reusable cup for drinks at the bar. You’ll need to bring it with you for any refills, or you’ll be charged €1 for a new one. Also worth noting: excursions booked through the hotel must be paid in cash, so I’d definitely recommend bringing some euros with you. Lastly, there’s a €10 deposit for the TV remote and €20 for an iron, so keep that in mind at check-in. Overall, it’s a solid all-inclusive option in Sa Coma, great for families or anyone looking for a low-key beach break. Just pack a little extra cash and maybe a mattress topper.

Morten Madsen

Low price top service . Amazing place with a lot of activities during the day. The animation team was fantastic and made a great atmosphere. The staff was very friendly and spoke multiple languages.

Richard Ainsworth

I would like to give a big shout out to Boris in the entertainment team, although all the team and staff are great he made a special effort with my family and is a totally genuine guy.

Lilian Kaasik

Perfect place to stay!Friendly stuff,very tasty food,quiet neighbourhood.Beach is within walking distance. Parking possible on streets.I highly recommend this place! Thank You! Lilian and Meeli

Saina Chauhan

I recently stayed at this amazing hotel in Mallorca with my family, and it was an unforgettable experience! The location was perfect, just a short walk from the beautiful beach, which made our days so enjoyable. To top it off, the staff surprised us with complimentary champagne to celebrate my sister's birthday, which was such a thoughtful gesture. It made her day even more special! The staff was exceptional throughout our stay, and we felt truly welcomed. I highly recommend this hotel for families looking for a fantastic vacation. We can't wait to return.

Hollie-rose Bartlett

This hotel is amazing! First time visiting Majorca, we took our 2 year old with us. We booked a transfer taking about 40mins to get to the hotel there is a bus that goes from the airport to the hotel as bus stop was 1 minute away! The rooms are great clean and tidy, beds were comfy! Only thing is i would have preferred the balcony have a lock on it as my toddler could open the door! The food was absolutely amazing! The hotel has multiple pools. Make sure you bring change for the pool table we loved a game of pool in the evenings! The hotel is literally on the beach the beach was stunning! And the village was so lovely lots of shops and things to do, you can book boat trips, hire jet skis, book tours and trips, we went to marine land with one of these trips! Loads of great places to eat and drink! Overall we had a wonderful time and would definitely recommend staying here!

Masum Miah Ali

I recently stayed at Hotel Vibra Beverly Playa in Mallorca to celebrate my birthday, and I couldn’t be happier with the experience! From the moment we arrived, the staff were incredibly friendly, welcoming, and attentive. It really made a difference and set the tone for a relaxing holiday. One of the highlights of the trip was the lovely surprise the hotel arranged for my birthday — they sent a complimentary bottle of champagne to my room, which was such a thoughtful and generous gesture. It truly made the day feel extra special. I also noticed the hotel celebrates birthdays with other guests too — while we were having breakfast, we saw staff bringing cakes and singing birthday songs, creating such a warm and festive atmosphere. It was clear that they genuinely care about making each guest feel valued. Overall, I had an amazing stay and would highly recommend Hotel Vibra Beverly Playa, especially if you’re looking for a place to celebrate something special. Thank you to all the staff for making my birthday one to remember!

Lorenzo Pedrotti

Generally speaking a decent experience but the hotel is clearly oriented towards a type of customer that I don't match. You can expect all the normal services of a big hotel directly on the beach. Good quality wi-fi, three bars (but the one near the pool is not included in the all-inclusive and if you want a drink after 10.30PM this is the only way), self-service restaurant open with wide time-windows, clean and fairly comfortable, but ... There's basically nothing to do for adults during the day in terms of sport. Tennis court was in bad state, minigolf even worse, the big pool not available, no football/basket/volley. Food quality decent but repetitive and I ended up eating the same chunck of fish or chicken breast for the whole week. The restaurant looks more like a canteen with the added value of someone taking the plates away. Pools, sauna, gym available until 6PM, and then what are we supposed to do to fill the gap until dinner (good point here, dinner available until 9.30PM which for me was a plus)? Being not the kind spending the day maximizing the all-inclusive concept laying on a sunbed, I had to find something matching my needs out of the hotel, so possibly a half board or bed/breakfast would have been a better option. All-inclusive clearly referred only to food/drinks, I did not apprecate having to pay for the snooker table (and even to test the weight of the luggage). The room was tiny, three people stuffed there and we had to take turns to move around. The two main beds were fairly comfortable. The third bed I would call it a berth. The room was at the 9th floor, so we often experienced the "lift battle", taking the stairs more than once. Air conditioning did not work, actually it worked as a heater, so I turned it off. It was good to sleep with the sound of the waves in the background, since I had to leave the balcony door open. On the other side, the people were fantastic, from the reception to the bars (special mention to Roberta) and the restaurant.

Nathan Burke

Lovely week away. Weather couldn’t have been better. The beach being 2 mins ways was great. Always something to enjoy at all meals, even for picky people. Had some issues with balcony door but was fixed almost immediately. Very friendly and helpful staff. Would definitely recommend and plan on coming back again.

M I

The hotel is very nice, centrally located, and offers beautiful views of the beach. One of the highlights is the food — both breakfast and dinner are made with good ingredients and offer a nice variety. However, the rooms definitely need improvement. Considering this is a 4-star hotel, there’s no courtesy kit in the bathroom, and the minibar is completely empty — not even a bottle of water for guests upon arrival, which is inexcusable. What’s even more ridiculous is the presence of a water boiler in the room, two cups… and nothing else. No tea, no coffee, nothing. Attention to detail is very important, and it’s a pity to see these kinds of oversights.

sarah pollitt

Location of the main hotel and the view from the pool is amazing. The food choice was disappointing, the first night my partner got chicken skewers which were raw, sent them back and asked for fresh ones, they came and were raw again. Second night was a choice of pork or lamb which neither of us eat and we were put off from the previous night so we ate out. We ate out for 3 out of the 5 nights we were there (one of the days we were at a wedding so didn't need to eat at the hotel). We had booked a room with a balcony, upon checking into our room we were disappointed as we didn't have a balcony but a shared terrace. When querying this with reception was told there were no other rooms available so we had to stick with it. We had also booked a room with a double bed, it was two singles pushed together, upon asking about this was told they could provide a mattress topper to make it a double bed. Upon booking the hotel, wasn't aware of the separate building with other rooms in so was disappointed when checking in and being told our room was across the road from the main hotel. No entertainment at night which was disappointing.

Janet Cash

We are staying at this hotel now and Its FIRST CLASS. We have stayed in this resort many times at different hotels but The hotel ATOLON is by far the BEST for many reasons. 1 The food is amazing, so much choice. The produce is fresh good quality and cooked for you. The variety is at each mealtime is brilliant 2 The staff... what can i say they are ALL quietly courteous, but very friendly, nothing is too much trouble for them. So lovely, kind and helpful. 3 The rooms. All are spotlessly clean. The beds, linen and pillows are good quality. 4 The beach vibe of the hotel... its different. At first we were unsure as The Atolon used to be the place for night time entertainment, but its so chilled and relaxing now. Yoga on the beach etc. Seems to attract a younger multinational clientel which i feel is good for the resort. Still would like some entertainment at night perhaps but other hotels offer it and your welcome to go in. The only thing we found the reception bar could open a little before evening service so guests could get a drink perhaps while waiting for restaurant to open. Especially if its raining as getting back round from beach bar you get soaked. Note for information .Not advertised as adults only but nothing specifically for children. But thats was not a problem for us as we are retired. If your wondering if to book do it.... you will NOT be disappointed Thank you

Christopher

We stayed here in August last year. On our first night another couple entered our room despite the door being locked. It’s clear the locks could be overridden if you had a room card which was slightly concerning. A physical deadbolt would’ve been preferred. Although it was a mistake by the reception staff (they accidentally gave out the same room twice) it was very difficult for us to speak to the manager about this issue. It took 3 attempts turning up at the front desk over two days to speak with them and the apology seemed very forced. Overall it left us feeling quite uneasy for the rest of our stay. The hotel is situated in a nice area and the view from the pool was beautiful. However our room itself was situated across the road so it felt very disconnected and very much like we were staying in a block of holiday flats and not a hotel. The rooms themselves were acceptable, however they lacked storage space for your clothes and didn’t seem the cleanest with some floor staining easily visible.

Jasmina Tanu

Good location of the hotel, staff is very friendly and helpful. We had been upgraded to a sea view room and the view was everything!!! Breakfast is amazing, really good and various choice of food. The rooms are small with limited storage space (there are no drawers for example). A small renovation may be needed as the mirror in the bathroom was a bit rusty. The ventilator in the bathroom was not working (or there wasn’t any, I’m not sure) and it was a bit uncomfortable after a shower.

Lucy Tejchmanová

We stayed at the hotel during the last week of May. The rooms were clean, the air conditioning worked well, the bathroom was spotless, the mattresses were comfortable, and the environment was peaceful. The food was perfect – there’s something for everyone to enjoy. At the bar, you pay a deposit for a cup, which you can then use for any drink. Of course, the deposit is returned to you when you ask for it. What I really have to highlight are the animators – they were amazing! The activities they prepared for us were so much fun. I don’t remember all their names, but Jose, Augustina, Alexandra, and David were absolutely fantastic! The hotel location is perfect. All the beautiful beaches are really close by, the transportation is great, and there’s a bus every hour that takes you to more amazing beaches! I also recommend renting a bike and going on a trip. I’ll definitely come back here!

Rachel Holloway

Rooms are ok, clean and functional, although the shower could really do with being updated it's not great. Location amazing, buffet is average, as expected for a 3 star resort. All staff are friendly and welcoming. Huge shout out to the animation team who really made our family holiday even better! Thank you to Rodin, Alexandra, David and the rest of the team! We will definitely return to this hotel.

Julian Bolton

We've literally got back from here today / yesterday and cant say anything bad about the place ❤️ but I'll try briefly .... We arrived around 3pm is as a bit delayed so as you'll find out we were only settled and downstairs by nearly 4pm which is when the bar snacks end so we were possibly a bit underwhelmed at what seemed are coming days ( it was timing not the hotel as we discovered ) First time in 9 years abroad with our now 13yr old daughter and first time all inclusive . The hotel is spotless continuously, rooms are great but the food in the restaurant for breakfast/ lunch and tea was unbelievable ( unless we're easily impressed 😂) The staff from reception ( amazing ) to catering ( unbelievable) and the room cleaners ,everyone are absolute stars . We'll definitely return and especially if heading Majorca cal a dor region I would look no further 👍🏻 Thanks for an amazing stay and thanks to the amazing staff ( receptionist who gave us recommendations for mondrago 💕😊) And the tireless effort from the chef behind the fresh cooking counter who I wish id seen today but already let him know how good his work is ❤️ thanks again 🙏🏻

Susan Gray

Loved this holiday. Staff was very happy people the garden looks beautiful and the entertainment was great. We really enjoyed the food each day there was a variety to select from often cooked infront of you. The drinks was served as and when we required until 11pm. I would highly recommend this hotel and the area is really beautiful with lots to do in and outside of the hotel.

Elaine Knowles

Great little hotel for the price. Good selection of food we enjoyed every meal. Great idea paying a euro for plastic cups. Using again and again at the self serve beer pumps and get your euro back at the end of the night. Location to beach, shops, bars and restaurants was great. Not too far to walk. All staff very friendly and helpful. Best idea by a mile, all-inclusive wrist bands that operate your room doors. No more forgetting the card or losing it. Brilliant

Natalie Pinto

Perfect location and excellent entertainment. The downside for this hotel is the service, nothing in favour for the customer. We asked for a umbrella for the pool chairs and was told someone would come and bring one... Still waiting... We had to catch the 8:10 coach and came down for early breakfast and they wouldn't serve breakfast that early, we were told it only opens at 8am. Very disappointed with the service. Won't be using this hotel again.

Nat Mck

It was everything I wanted for our first family holiday abroad, amazing views from the 8th floor, you could see the beach and the harbour, newly decorated rooms, reasonable food, nice drinks, the staff not overly friendly but not rude. So close to the beach and quite central to everything we needed. The pool was the only downside quite small and freezing cold but we would definitely return!

Sally-Marie Smith

Had a really lovely stay here as a solo guest. Rooms are basic but clean and are cleaned every day. Food was good, plenty of vegetarian options. Didn't use the pools as I prefer the beach which is about 3 minutes walk away. Staff all lovely and friendly. As a person on my own I felt very comfortable and safe. Free bookable shower room for if you have a later flight. I would most definitely stay again. Bar area was great, lots of space.

TJ

Room was very small unfortunately. The hotel staff were very friendly, and the catering staff, were faultless.. Food was nice, and always fresh and hot... The pool isn't as big as it looks on the picture, entertainment was good. And a good choice of alcohol drinks at the bar.. The snack bar, was how you expect it to be. Again fresh and hot. And the bar staff are very friendly and helpful... First time visiting Alcudia.. The beach was very clean. And everything is on the flat. Nice boutiques, bit pricey, and standard gift shops...

Anna Beszterda

The worst hotel I have stayed at so far. The only good thing about it is the location as it's quite close to the beach and the main center. The worst decision was getting all inclusive at this hotel. The restaurant is very dirty and the glasses have never been washed properly with juice bits stuck to them. The staff at the restaurant is very rude and will hit you with the trolley if you are in their way. We were looking for a place to sit and were forced out by a lady with the trolley because we were in her way. Another customer was pouring his drink when another another waitress hit him with the trolley cus he was in her way at the time. Many of the foods are reheated from frozen, some others are expired which unfortunately resulted in us getting sick for 2 days. All rooms are very dirty with holes patched up (or not), AC that's never been cleaned before, towels that you will be too scared to touch (see photos). Also, you may want to consider bringing your own extension lead or have €10 spare for a deposit to get one from the hotel as there is only one socket in the room to which the TV is connected. I don't think the curtains in the rooms have ever been washed, neither has the shower. When eating at the hotel make sure to double check your plates as well, as many of them have got dried food leftovers stuck to them. I have never thought that I'll be wishing to go home on holidays and that I'll have to be spending so much money on food elsewhere while paying for all inclusive at the hotel but unfortunately we did not have any choice. Also, be prepared to walk up the stairs to your room every day as there is only one small lift (the second one has been out of order for months now) which can only take up to 4 people at a time and there are 9 floors in the hotel. We spent about 15 minutes waiting for an empty lift to arrive so that we can go down to the reception with our luggage to check out. Also be careful about the stairs as there are a few that are broken

Sally Smith

We were looking forward to our stay at Alcudia Petit but unfortunately we were quite disappointed - it didn't ruin our holiday by any means, but we were hoping for a small, boutique hotel experience but there were some things that simply weren't good enough when you've paid a large amount of money to stay somewhere for a week. Pros - Great location - Really great breakfast buffet, lots of choices & lovely & fresh - Daily cleaning service reliable & good (although the room wasn't super clean on arrival & there was glass on the floor from the broken door both on arrival & the eventual repair work) Cons - We were "upgraded" to the family room at Can Vent Hotel round the corner and, although the room seemed impressive on first entry (pretty large across 2 floors, an exposed brick wall above the bed, jacuzzi bath tub etc), we soon spotted some issues. The room wasn't as clean as I would have liked (there was a used pantyliner in the bin!), it also lacked the little extras you would expect as standard e.g. hand soap. However, we decided to put these things to one side as we had to formally complain about the toilet seat being broken & also some smashed glass at the bottom of the toilet cubicle sliding door. The glass was really quite dangerous & would have caused serious damage to a foot if caught underneath it. Glass was hanging off where it had smashed with jagged edges. It also meant we couldn't close the toilet door. With the layout of the room & the toilet not actually been separate to the room (only separated by the broken glass door), the toilet now basically became part of the room which was not pleasant. - Overall It felt like our upgrade was actually an overbooking issue & we were given an unready room. - The man on reception was very attentive when we mentioned these things & said a technician would come to following day. The toilet seat was fixed promptly but the glass door wasn't mended until the Wednesday (having checked in on the Friday evening) which meant we weren't able to close the toilet door for much of our time in the room. Little shards of glass had also been left all over the floor when we arrived back at our room on the Wednesday evening. The 'fix' was also to just glue a piece of safety glass into the broken gap which didn't give us much faith in the door. - A smaller comment, but definitely worth mentioning (especially if a family did actually book this room!), was that we found the downstairs area with the sofa bed to be extremely dark (there was literally one tiny, dim light on the wall!) & it was also pretty warm as there was no A/C down there. The tiled flooring on the stairs would be quite precarious with small children & the glass banister / divider at the top of the staircase was wobbly. Unfortunately we wouldn't recommend this hotel or stay here again but hope that the hotel group take note of this review as, with a bit of attention to the room, we could have had a very different experience.

Tony Henshaw

Unfriendly Staff. Rooms trying to be glamorous but facilities not good. Glass walled bathrooms impractical with nowhere to put your stuff. No soap at the basin (we were told to use the shower gel). No mirror in the bathroom (except a small shaving mirror on an extension arm). No lift - so you have to drag your bags up 25 stairs. No offer to help either. Wifi is terrible. Breakfast not served until 8.30 - terrible for cyclists who want to avoid the heat.

Nard Achten

The room was quite nice, big and clean. Breakfast is across the street in a restaurant and OK quality. But in the hotel there are not really facilities, two terraces that were not really appealing or cozy. The room we had on the ground floor was noisy: you could hear people entering the front door or using the restroom in the lobby with too much detail. And the wifi sucked, but that's 'normal' in some rooms, the not so friendly staff informed us.

Jakub Olexa

The room we got was beyond bad... The pictures wont tell you that the shower is literally next to the bed and reaks chlorine. The terrace is nice but next to the airduct from the restaurant which is loud and smelly. The restroom is in a converted dresser. And when you tell the receptionist you are not happy her response is - "ok, nothing i can do". The location is great but then again there are bunch of places in the area so you better check those out first.

Alex Reith

Avoid when possible! Teleworking due to bad wifi not possible! Hotel staff most of the times not helpful and misleading. Junior Suite is not up to standard. Room is on the ground floor with no balcony. Breakfast is prepared for everybody in the morning, but due to the heat, the later you arrive the less appealing the food is looking. Location is great, the rest doesn't meet a hotel standard.

Оксана Брикуненко

The location is absolutely fantastic — within walking distance of stunning coves with crystal-clear water and soft white sand. Our personal favorites were Cala Gran and Cala Petita. The staff provided excellent service, and the entertainment team truly impressed us with how well they did their job — energetic, fun, and engaging. Breakfasts were delicious. While the selection was mostly the same each morning, it was fresh and satisfying — and honestly, what more could you want for breakfast? Lunches and dinners were equally enjoyable, with a great variety of tasty dishes. We especially appreciated the unlimited drinks by the pool — such a nice touch that made relaxing by the water even more enjoyable. The hotel grounds are spacious and beautifully maintained. There are some stairs around the property, but that wasn’t a problem for us. Our room was large and comfortable. Cleanliness could be improved a bit — it wasn’t terrible, but it stood out slightly against the otherwise high standards. Housekeeping came by every day, but we would have appreciated a full floor cleaning every few days, not just in the bathroom. Overall, the experience was very positive, and these small details didn’t overshadow the wonderful time we had.

david tracey

Great hotel. All amenities available. Rooms clean and very spacious cleaned every day. Food is good for an all inclusive. Drinks don't seem as strong as home but all available and self service pool side for beers. Adult roof top pool views are amazing and you can easily stay there all week.

Caitlin Smith

Just spent a week at this hotel and honestly cannot fault it! The staff are all friendly and happy to help with anything, the rooms are a brilliant standard with average cleaning every day (bins changed, beds made and clean towels). All inclusive is worth the money in terms of drinks and food, though as with most all inclusive it can be quite monotonous between lunch and dinner but all in all cannot complain, as even if things were similar the standard was great. The entertainment team are lovely and activities are regular throughout the day, with opportunity to join in with cocktail games, pool games, walks and sports. All inclusive ends at 11pm and the bar shuts at midnight, meaning after this it’s perfectly quiet. All in all a great hotel and perfect for families, couples, friends, etc. Cannot understand the complaints with some of the other reviews, as I was shocked at how great the overall experience and standard has been! Cannot recommend enough!

Katie Beswick

We have just finished our holiday at this hotel. I was worried after reading some reviews but we had a very nice time. The accommodation (ours was a harbour view room) was spacious and very clean, the food was decent, breakfast especially nice - with decent fare for lunch and dinner along with burger/chip/pizza options at the snack bar. Staff were helpful and friendly. We especially enjoyed Matteus on entertainment who went above and beyond to provide fun all day. I was also surprised to find a kids club as it wasn’t included in the information we had about the site. The pools are clean and fun (water is very cold though) and the chill out bar with harbour views is beautiful. The indoor entertainment suite was a little run down, but nothing below what the 3* rating suggests. Lovely beaches in walking and driving distance.

Will Bennett

Been twice now with other friends, every room has terrible water pressure is an issue at this hotel at least the last two years we've been. It trickles so showers are very tedious. This year all the rooms were moldy and smell. Visible green slime and dust on the walls in most rooms. A/c didn't work either. Food is ok. Location is fantastic. Sadly though I wouldn't go again as the hotel has been left to disrepair too much.

Mais

Very comfortable and clean hotel in a great location, just a 5 to 10-minute walk from two beautiful coves. The staff were kind and welcoming, especially Anna, who gave us plenty of helpful tips and recommendations upon our arrival to make our stay even more enjoyable. Highly recommended!

Jack Hallinan

Hotel Ses Puntetes offered an incredible experience all-around! The room was perfectly comfortable, the location was excellent, but most of all, the staff are so wonderful and helpful. Couldn't recommend it more!

Emma Pennisi

Charming little hotel very close to the center of Cala d’Or. The location is the best part—you can walk right down to the Cala d’Or beaches, it’s easy to get to all the restaurants, and there’s a supermarket, pharmacy, and other amenities close by. Parking on the side streets is free and relatively easy to find. The rooms are dated but perfectly comfortable, and you won’t even notice if your plan is to be out and about all day as you should be! The staff were kind and helpful. The value for this place is great, and I’d stay again.

William Tate

My wife and I have just returned home after spending 9 nights in this fantastic family owned hotel run very much hands on by sisters Pilar and Anna who absolutely make you feel like a guest as if it was their home..we stayed in the pool annex just yards from the main hotel block which all 22 rooms have been fully refurbished since last winter and you can smell the newness as soon as you open your room door..we loved the wet room in the bathroom and huge shower head that gives an amazing shower..our room overlooked the pool were unlike pools we normally stay at you definitely don't need to leave your towels on a sunbed to be assured of getting one as there are always beds available any time of the day, We only stayed room only but each day popped into the main hotel at lunch time for a gorgeous warm baguette with lots of choice of fillings of your choice €5/6 each .great value..Honest we have never stayed in such a hotel with friendly owners who make it their business to get to know you and make sure your stay is a happy and relaxing break...So thank you Pilar & Anna for your extraordinary hospitality and we will be back same time next year 100% Will & Shirley..Northern Ireland

Vitoria Hahan Ceratti

We had an absolutely wonderful time during our stay at this hotel. The staff provided outstanding service , always attentive and friendly, making us feel welcomed from the moment we arrived. The room exceeded our expectations—immaculately clean, cozy, and tastefully decorated with a lovely beach theme. It had everything we needed for a comfortable and relaxing stay. The location couldn’t have been better—close to several beautiful beaches and just minutes away from the charming and picturesque town center. It was an ideal base for exploring the island. We loved every moment and will certainly be returning on our next trip to Mallorca!

Roberto G.

We had a very good stay, with an overall rating of 4 out of 5. The room was a bit tired and dated, and the kitchenette was bare and uninspiring, but it didn’t affect our overall experience as were all-inclusive and we didn't really need it. The real highlights were the friendly staff and fantastic animation programs, which kept both adults and kids entertained. The food quality was good, though the limited choice could get repetitive after a few days. The pizza corner and cook-to-order grill were great, especially the pancakes and omelettes for breakfast and fresh meat or fish for lunch/dinner. The hotel is built with families in mind and we're glad our 4-year-old had a lot of fun. The location is convenient, with shops, restaurants, and a sandy beach just a short walk away.

Laurie MacMillan

Rooms ok, very basic, pull out sofa bed in living space not great, wobbly, unsafe and not comfy shame as bed in room super comfy. Fridge wobbly as well doesn't fit in space. Hair dryer in bathroom not ideal as cannot be moved and when someone has a shower its roasting and you cant see in the mirror would be better to have one in room. Attention to detail needed. Service ok, not very friendly dont really tell you much need to ask a lot of questions to find out anything. Pool area sometimes not the cleanest. Location fabulous 5mins walk to shops/beach. 30mins drive to airport. Good facilities for kids.

Craig Broughton

Pirates Village is in a great location within reasonable walking distances to Santa Ponsa beach and a number of shops and restaurants. Bus stops are also just outside the hotel. As a family with a 9 year old, we enjoyed the on site facilities and the entertainment was good if a little manic. The room was ok, nothing spectacular and the cleaning service only seemed to do a quick sweep every cpl of days. The service staff were great, reception & bar staff very friendly and engaging. Overall a good enjoyable stay at a reasonable price for basic accommodation with good service and on-site entertainment.

teresamac.bm83 clachnacuddin123

Enjoyable stay only let down my tired and dirty rooms. 30 minutes after arriving my socks were covered in dirt and hairs. Nice pool area with 2 lifeguards. Seen 1 lifeguard rescuing a young girl 👍

Vlasta Kryukova

A great place for a family holiday with children. I think that Pirate Village is best suited for children under 10. Everything is great here: food, staff, entertainment program, location (close to the sea), the room had everything you need. Our room was cleaned every other day and they also changed towels and bedding. Unfortunately, my children are no longer suitable for this place by age and we are unlikely to visit it again. I wish Pirate Village further prosperity

Rachel Ellison

Rooms are a bit small (premium), though we do have a travel cot taking up some of the floor space, and it smells a bit like drains... Everything else is AMAZING. We've really enjoyed the food, mini club (birthday party, hero club) and access to the water park. The place is completely set up for kiddos, so it's been wonderful for our 5yo and 1yo, for our first family holiday away.

Melissa Kelleher

5 Stars – A Fantastic Family Holiday at Club Mac! We had an absolutely amazing time at Club Mac! From start to finish, everything was perfect. The food was incredible – such a huge variety with something to suit everyone’s taste, and everything was so tasty. There was also a brilliant selection of both alcoholic and non-alcoholic drinks available all day. The entertainment was a real highlight – so much going on from morning to night to keep both adults and kids busy and having fun. The entertainment team really go above and beyond to get everyone involved, dancing and enjoying themselves. A special shout out to Bubbles on the animation team – he truly made our holiday unforgettable with his energy, kindness and dedication. The entire place was spotless. Our room was cleaned every day and linen was changed whenever we asked. The staff were incredible – always friendly, helpful and couldn’t do enough for us. We can’t wait to return. Highly recommend for anyone looking for a fun, family-friendly break!

Lauren Shaw

Absolutely amazing holiday, loved every minute. Hotel and grounds are beautiful, and so clean. Staff are so friendly and helpful. Constantly cleaning all areas. Rooms cleaned every day, beds made and clean towels every day. Food was amazing and so much choice everyday, all day. Breakfast, lunch, tea and late supper if wanted plus burger bar and pizza bar during the day. Kids club morning and afternoon which my daughter loved and the staff were amazing with her. Would definitely come again and recommend to anyone with kids. There are pools for every age and size. We came early April and the weather was amazing, pools were a bit chilly but nice when too hot in the sun, one was heated though. Views to die for! The beach is a 5 minute free bus ride away and it's absolutely beautiful. We also visited the old town market and had a carriage ride tour. So much to do and too much to write about, we have made some memories to last a lifetime!

Daniel Norman

Rooms very clean and modern. Could do with slightly more drawers/storage. The food, especially the meat and veg/salad are fresh and cooked to a high quality. So many options available. Staff extremely polite and work so hard to ensure the hotel is kept clean, meal service is organised and efficient. The club reps and entertainers work hard to ensure the children have an amazing time and the shows are of a high quality.

DEAN BUTLER

Great place, first time I've been to a hotel with actual nice food at every meal so far! Music by the pools is abit loud and continuous for me, would like to just lay in quiet some times. Seems to be plenty to do too. Rooms are however, tiny. Paid for an upgraded room and I'm not sure what is actually upgraded. We have a room with a double and bunk beds, all in one small room barely big enough for 4 people to stand. Barring that though the staff have been super and very helpful. Would stop here again for sure! Edit: The do not disturb sign seems to mean nothing. 3x this week staff have ignored and let themselves in. One repair man late evening, knocked and entered before we could even stand up and twice now disturbed by cleaners letting themselves in mid afternoon whilst kids are napping. If the sign says do not disturb I expect to be left alone. Pretty annoying to be honest.

Dawn Testro

What can I say! Lovely break the hotel is I'm a stunning location and a short walk or mini bus ride (free service from the hotel) from the beach. The room was a little dated but very clean, maintained with clean towels daily. All staff are so welcoming and friendly, the food is lovely great choice and different each night. While we were here, we had a Mexican night with nachos and chilli, bbq night with every meat you can want at a bbq, and dinners were the same different selections that were great!. Breakfast one word wow! We enjoyed our stay that much. we are planning a family holiday next year and hoping they have space for us because the kids would love it here.

Jenny Hodge

Lovely hotel situated at the top of a hill with panoramic views all around. Appartment was immaculate. Food is probably the best all inclusive I have had. Drinks and cocktails were good. Entertainment team were not bad although this could be better organised and have more variety throughout the day and evening. Pool areas were lovely, not too hard to get a sunbed if you're up by 8am (in August). Close to the beach and town. We really enjoyed our family holiday here.

Sarah Eales

Just such a lovely holiday. We came here as a 3; husband wife and 12-year-old. Fab location with great views, and food, lovely pools with plenty of sunbeds. The staff couldn't have been more helpful. My my son enjoyed the animation team. Clara the lifeguard was hilarious. Would definitely return x

Viktoriia Terletska

I am 100% satisfied with my vacation! The staff are professionals in their field! Very friendly. Food 10 points out of 10, varied, fresh, delicious! The room is clean, the furniture is old but cozy. The territory of the hotel is beautiful, clean, 2 swimming pools (active and relaxation), sauna, gym. Beautiful scenery. Shuttle service to the beach. It takes 10-15 minutes to walk to the beach, there are 174 steps. There are conditions for people with increased needs. Vacationers are mainly older people and families with children, there are few young people. I recommend this hotel!

James Glasgow

Week away with wife and daughter, struck lucky with room overlooking bay. Rooms need a little updating but staff throughout were fantastic. Friendly and helpful, always found something to eat and quite pool was great for some relaxation. Be aware there is a steep walk down to front and take the road rather than steps. We would return.

Viktória Mészárosová

Everything was perfect! The breakfast was delicious, a huge variety of food! The staff was really friendly and helpful, they even let us leave our baggage the last day after checking out in a closed room and offered to take a shower if we wanted to swim last day too! The beach was a 5-8 minutes walking distance from the hotel, which was totally okay. I honestly can't say anything bad about them! Thank you! 🩷

Lissy N

We had a great stay at Calimera Fido Gardens. As a family with 2 kids, we had to rooms with a connecting door which was very nice. Pool and layout of the hotel was really great. The water was a little cold in October, but the kids din't mind. The food at the buffet was good, but could offer more options and better labeling for vegetarians and other restrictions. Staff was very friendly and especially the entertainment (we only participated around dinner time) was awesome.

Filippo D'Elia

Very nice Hotel, the rooms are pretty big and always Clean. The Service in the Restaurant and Bar is very good, the staff ist very friendly and asks If you want some Drinks. Good all inklusive, just some Brands that you have to pay for and fair prices. The Location ist pretty nice, you can reach the beach in Like 5-10 Minutes by foot. The Aquapark for the kids is on the outside of the Hotel so its not too loud and chilled.

Patricija Florjančič

We are currently staying at this hotel and are very satisfied. the hotel is suitable for families and is designed for children. I do not advise people without children to visit it because there are children everywhere. for a 4 star hotel it is excellent. the food is excellent and there is a lot of choice. the employees are very friendly. the rooms are modern and clean. swimming pools are great fun for children.

Luise Beraldin

Me and my best friend spent 4 days in the hotel in June, our first time in Mallorca and we absolutely loved it. Location was excellent, close to a lot of little shops and restaurant, right next to Cala Egos. Public transport was a little tricky in the area but manageable. The breakfast buffed and dinner was so good, we loved the variety every day, and we specially miss the vanilla (and banana) ice cream! Rooms were good size, clean every day. We cannot wait to be back next year (:

Tatiana Nedavniaia

I am having a vacation here. I am surprised for how good everything is herein. It has 3 stars I believe, but I’d suggest it’s better than some 5stars I’ve visited in Spain. Rooms are cozy, clean, new or renovated (can’t tell for sure), bathroom is in immaculate condition, balcony in each room. Swimming pools and direct access to 2 marvellous beaches, one of which is highly rated and won some local awards as the cleanest. The service is great, I do like the food. I’d totally recommend.

Samuel Perrett

Great location, food and service. Especially thanks to Marijose and Marisa who provided great service after I left my laptop in my room when checking out. Thank you for being so friendly and helpful!

Mark Flynn

A hidden gem in a quiet place. Marisa on the reception is such a lovely lady 🙏 couldn’t do enough for us (thank you Marisa) Me and the wife went here last year (23) and found it so lovely we decided to go back for our wedding anniversary and a birthday(24).The food is good always a good choice. The rooms are very clean. The staff are very accommodating and very friendly. 3 lovely beaches. A bus stop outside the hotel which you can get to the market s on a Wednesday + Sunday . View s are amazing. Look forward to seeing you again in 2025. ⭐️⭐️⭐️⭐️⭐️

Victoria Victoriss

The best thing about this hotel was the room with an amazing, charming, and beautiful view! It was honestly the best view I could get in this hotel. Another good aspect was the customer service; everyone, from the reception staff to the housekeepers and waiters, was very kind and friendly. However, this hotel has many disadvantages: - The food is disappointing 98% of the time. I don’t understand the reviews claiming "very good food, delicious" etc. If you cook decent meals at home, the food here will likely taste bad to you. I didn’t expect caviar and champagne in a three-star hotel, but at least fresh food would be nice. Instead, we received very hard bread, dry scrambled eggs, dry sausages, overcooked hard-boiled eggs (with gray yolks), very low-quality cheese and ham, and often fermented tomatoes and cucumbers. The cheese on the pizza didn’t even melt. Most pastas were covered with too much oil, and the sauces seemed to be made from powder. Some days, it was hard to identify the dishes as many items lacked labels. One dessert had whipped cream topped with fermented blueberries. It seems HACCP standards don’t exist here, with many dairy and other items left out of cooling stations during service. The chef handling raw whole eggs then cheese, bread and ham without washing hands between tasks, and waiters handling clean cutlery after dealing with dirty dishes, raises concerns about cross-contamination. We had an all-inclusive package but ended up eating outside most of the time due to the poor food quality. - We opted out of daily housekeeping for environmental reasons, preferring to reuse bed sheets and towels. However, even when we put the "please clean" sign, the bed linens weren’t changed; only the towels were replaced. I had to leave a note in Spanish and a 5€ tip for the sheets to be changed. - The curtains in the room were extremely dirty, with many spots and black dust. This level of dirt is unacceptable. - The balcony doors were very heavy and difficult to slide, requiring a lot of force and patience to open or close. - Noise from the bar downstairs could be heard from blocks away, every day until midnight. - On 22.07, starting at 22:50, we couldn’t take a shower for half an hour. There was no note with the reception’s phone number in the room, only a poster with late checkout prices. When I called using my cellphone, no one answered, so I had to go down to the reception to be told that the water tank capacity was insufficient and it would take about 30 minutes to refill. This happened again on another day. - The room ventilation was poor, often leaving the room smelling like a toilet even after being away for many hours. - The air conditioning was inadequate. While it was cooler than outside, it didn’t match the temperature shown on the control panel

Jasmyn Hall

It is a brilliant hotel, you get what you pay for. This is a very beautiful place and the hotel is placed perfectly next to 2 beaches and a small walk from another. There is not much of a night life surrounding the area, but this doesn’t affect the hotel particularly. If you are wanting a holiday that you want to go out to clubs and bars this probably isn’t the one for you. But is perfect for a quiet relaxing holiday as a family or couple, entertainment was really good and all of the staff were very nice and attentive at all times. They are hard working and always smiling, We were very lucky to have a beach view, our hotel room was perfect. We had a brilliant holiday.

All Day Big

The room had really weak air-conditioning. The cleaning service starting too early, and multiple days we were waking up to it. We had an indication on the door that we do not want cleaning. The other days when we needed cleaning, but the cleaners only did the beds and left everything untouched! Sand left on the floor and wet towels left without changing. The hotel receptionists are teenagers and don't even know how to say hi to people entering the hotel. Also no parking possibility, which I understand as it's on a busy street, but the receptionist was extremely rude with me not believing that they don't have parking. The breakfast was good and had a lot of options, but the staff constantly bothered us and did not leave us to have a quiet moment. Overall extremely poorly organized staff. We were not able to rest, we needed to sleep with earplugs to be able to have the proper amount of sleep.

Ruudi Keenan

Cleaners loud rude and obnoxious bang around at 6am in morning and move magical objects If you want to sleep, do not come here if you This isn’t the place for never slept a a night cleaners storm in when they please and knock food was over priced and people here do not respect each other you get bitten by the 65 different types of bugs and aircon full of dirty area is so rough 35 min drive to somewhere nice

Linda Linda

The reception is modern and clean, the swimming pool area is also very pleasant and clean. The bar personal is very friendly, great cocktails though wouldn't recommend their food besides french fries. But the rooms are quite old and full of ants. The sliding door to the room balcony is really difficult to open.

Deva T

I expected much more from the hotel. It started with us arriving, the receptionist was annoyed that she couldn’t finish her cigarette and came in to check us in. She didn’t explain us anything about the hotel and was keep speaking to someone else standing there in Spanish. Once she checked us in she wanted to charge the taxes and asked if we can pay cash, I said I wanted to pay by card, she insisted and said twice „please cash“. I explained that I haven’t got any cash yet. She was super rude and accepted the card payment. The same receptionist was there the next days in the late shift, I kindly asked for advise on which beach to go to rent sun beds, she was rude again and gave me a fake smile. She just said, I don’t know, how should I know. NO DRINKS with your food, nowhere mentioned in any booking. The restaurant has a very bad Ambiente, the waiters are not happy working there. Nobody says hello or looks you in the eye. At breakfast many times there were over 25 tables dirty and everyone that came in was looking for space. In the meantime 3 older ladies just chit chatting in the corner, whilst one of them polishes glasses. No body uses trays it is very loud when they come around like unprofessional waiters with their kitchens trolleys and throw food faste und cutlets super loud next to you in the boxes. The kitchen staff was at least polite, but does not know how to cook, breakfasts very simple with pastry and eggs. Dinner was a disaster every day, not well cooked meat, sometimes even undercooked chicken, gives cantine vibes from the look and taste, for every dish and nothing tastes good. It always made me feel sick. It was mentioned there is 2 pools, there was only one. There are 2 hotels that are together apperantley and it is advertised as one, they are on the same road but you cannot go to both. The best thing about the hotel was the bar staff, that was always friendly and helpful. And also the housekeeping that was always taking care of everything and was cleaning thoroughly.

Nils Wittmann

Clearly not 3 stars. Check in for 6 rooms took an hour, management should more carefully select staff.

Claire Walsh

Beautiful complex, we just got home from 8 days there. The service and location were great. Few things were not ideal- Pool Bar was very over priced and food was definitely average. No sides included. I paid 14 euro for a chicken burger and it didn’t come with anything else. The sun beds were the main problem, there wasn’t enough for everyone. If you wanted one, you’d have to get up at 8am and not only put the towels down but stay with the beds all morning, otherwise your towels would be removed. We had a small child and it just wasn’t possible to stay with the beds. Very disappointing that this was an issue every day. Hotel room was beautiful and kids club was run very well

Jurgen Hofstede

Location is great, rooms not bad. I am returning customer and service has gone really poor… rules on something simple as towel changes, changed during the stay 2 times. Amount of sunbeds is less than before (but same amount of guests), no control over people putting their towel for a whole on sunbeds to reserve causing guests to literally argue between each other. There is a cockiness to the service now. Renovation does not make up for bad service! I will not be coming back. For me this has lost its charm. I do not accept such service levels for a 4 star resort.

Babette

We stayed here from May 18th to 23rd, shortly after the opening of the renovated complex, and everything was absolutely beautiful. The entire resort looked fresh and modern, and everything was spotless. The breakfast and dinner buffets were excellent with a great variety of delicious food. There are three lovely swimming pools to enjoy, and the staff were incredibly kind and helpful throughout our stay. The resort is also very stroller-friendly, which made it easy for us to get around with our little one. One of the highlights is the location right on the beach and within walking distance of a charming little village and a nice harbor. Truly a perfect place for a relaxing family holiday. Highly recommended!

Neil Graham

Immaculately clean , great rooms Beautiful complex . We stayed end May , early June , great place for young families Pool gets busy and loungers a bit sparse in peak times . Nearby beaches are glorious and taxis are cheap . Marina good for restaurants and 6 euro taxi It’s a very good 4 star hotel , some niggles but overall a brilliant week and we will return

Rosa Montague

We were so excited to visit this hotel as it came recommended but it fell short of our expectations. The premium apartments do not have a sofa bed only a sofa cusion that doubles as a "bed". The kids club was awful and as far as I could see no kids actually wanted to go to it. No information in room on arrival, no water, nothing. Staff were illequipped to answer questions. Stressful getting sun beds so we barely used the pool. All I can say is thank god cala dor is so fun with a bouncy park nearby and a beautiful beach! Would stay somewhere cheaper next time and avail of those facilities as the hotel is over priced and not worth it.