Mauranne Newby
We just got back from this hotel last week, and it was one of the best holidays we’ve ever had. Okay, some areas were a bit tired, but the rooms were clean and spacious, the domestic and restaurant staff were all really lovely, and the pool entertainment was great for the kids. Great choice of food in the restaurant, and good snacks from the pool snack bar. There’s even a little kitchen in your room for microwave or stovetop meals.
We’d definitely go back 🙂
Helga Balogh
We spent 7 nights at this hotel and overall we were satisfied. It’s a huge complex where you can find everything you need. Our room was located at the far end of the property, so it took about 15 minutes just to walk out to the street.
We had an all-inclusive package. Breakfast was the same every day, but with a wide selection. We only tried lunch once, as we usually weren’t at the hotel during lunchtime. During the day there are several snack bars available, and the drink selection is plentiful. Dinner was continental with a wide variety of options. The complex also has separate Mexican and Italian restaurants, which require a reservation 1–2 days in advance. We tried the Mexican restaurant twice and it was excellent. Unfortunately, we couldn’t get a table at the Italian restaurant as it was always fully booked.
The staff were friendly but clearly overworked. Our room was cleaned only once during our stay, and even then, only the bathroom. Cleanliness was our main issue – when we arrived, the room wasn’t spotless, which was disappointing considering we booked a more expensive deluxe room.
The beach is about a 15-minute walk from the hotel’s main entrance.
Overall, we enjoyed our stay, but due to the lack of proper cleaning, we would not choose this hotel again.
John Maiden
Not the best experiences for families. Resort full of drunk, noisy English people. Not enough sunbeds at the pool. You need to drop your towel around 7am otherwise there is no space. Restaurants are always full and food is very poor. Not much choices. This is very cheap resort. Don't expect good holiday
Khrystina Holovata
Hotel Review:
I usually don’t leave reviews, but this hotel left our family so disappointed that I have to share our experience.
Food:
The food was terrible. For 7 days the only things we could eat were rice, eggs, and bread. Everything else was tasteless and of very poor quality. The dishes were dirty – it seemed like they weren’t properly washed, only rinsed with water. Sometimes there was dried food left on the plates. The drinking water tasted strongly of chlorine, so we had to buy bottled water ourselves.
Service:
The staff – waiters, security, cleaners, bartenders – were rude and unfriendly. Our room was cleaned only once in 7 days, and when I asked for cleaning again, they refused.
Territory & Pool:
The territory is large but completely neglected and dirty: garbage, cigarette butts, even used condoms everywhere, with an unpleasant smell. The pool wasn’t cleaned even once during the whole week, and people were swimming there both day and night. Absolutely shocking.
Drinks & Bar:
There are no real cocktails – instead, they serve some kind of soda water from a machine called “mojito”, which was impossible to drink.
Room:
The room itself was in terrible condition: the toilet didn’t work properly, the bathtub was clogged, and the bed was broken.
❌ I would not recommend this hotel under any circumstances. It was the worst holiday experience we’ve ever had.
Harriet Stephenson
My 7 year old and I have just got back from a weeks holiday at this resort. We absolutely loved our week there. The hotel staff were very helpful and helped us where ever they could. Our room was clean and was kept clean they came every 3 days.. The beach is an easy 15 minute walk.
The highlight of our holiday was the entertainment team they are an amazing bunch of people especially Gabriel, Emanuel and Vera. When they found out my daughter was poorly they went out of their way to cheer her up and check on her. They all show how much they love their jobs from the pool parties to the evening entertainment. They made our holiday one to remember and my daughter is already asking to go back next year and every year down to the entertainment team.
The only negatives I would say about this resort is the mosquitoes at the entertainment arena at nights they are rife down there. The other is the food it’s very repetitive they could do with adding other things like offering slices of pizza. The meal times at the restaurant are chaos. The hotel resort is very large so be prepared if you want to cover all of it there will be some walking to do but the area is flat so it’s an easy walk.
My Booking
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