BelleVue Club

Harriet Stephenson

My 7 year old and I have just got back from a weeks holiday at this resort. We absolutely loved our week there. The hotel staff were very helpful and helped us where ever they could. Our room was clean and was kept clean they came every 3 days.. The beach is an easy 15 minute walk. The highlight of our holiday was the entertainment team they are an amazing bunch of people especially Gabriel, Emanuel and Vera. When they found out my daughter was poorly they went out of their way to cheer her up and check on her. They all show how much they love their jobs from the pool parties to the evening entertainment. They made our holiday one to remember and my daughter is already asking to go back next year and every year down to the entertainment team. The only negatives I would say about this resort is the mosquitoes at the entertainment arena at nights they are rife down there. The other is the food it’s very repetitive they could do with adding other things like offering slices of pizza. The meal times at the restaurant are chaos. The hotel resort is very large so be prepared if you want to cover all of it there will be some walking to do but the area is flat so it’s an easy walk.

Radosław Konecki

Dear Area Manager of BelleVue Club, I am writing to provide both an open review and a formal report regarding my stay at your hotel. My previous inquiry, sent via email on July 21, 2025, at 10:00 a.m., has gone unanswered. My wife and I were guests at your hotel from July 24 to July 27, 2025. First, I would like to commend the bartenders for their outstanding service. Despite the hotel’s high occupancy, they consistently greeted guests with smiles and courtesy, which deserves the highest praise. The organization of traffic in the restaurants was also impressive. Unfortunately, these positive aspects were the only highlights of my stay. I would like to raise a few concerns. How often should a room be cleaned during a three-day stay? To my surprise, room number 322 was not cleaned at all during our visit. While the room was completely renovated and tastefully designed, it had some shortcomings. The name "Double Deluxe" may be misleading, as it suggests a double bed when, in fact, there were two single beds. I also recommend a more thorough technical inspection of the bathrooms after renovations. There were no towel rails, and the drainage system in the shower area (wet room) was poorly designed, causing water to flow into the corridor when several guests were showering on the same floor at the same time. Considering that the complex has nearly 1,500 rooms and suites, I wonder how many bartenders are scheduled to serve during evening entertainment programs in high season. A 20-30 minute wait for a drink with only four bartenders is excessive and detracts from the comfort of your guests. I am disappointed that I booked my stay directly through the hotel's website rather than through a travel agency. Had I booked through an agency, I would certainly have requested a refund after such an experience. Additionally, I could not find any information on your website regarding the lack of a "pool towel" service, which is typically included in all-inclusive packages at many hotels. Overall, I am deeply dissatisfied. I have stayed at many hotel chains in Spain, and this is the first time I have returned from a stay feeling disappointed, especially since it was meant to be a birthday gift for my wife. Fortunately, dinner at the Aqua restaurant did help to salvage the celebration. Due to the issues mentioned above, I will be avoiding your hotels in the future.

Kateryna Bray

Had a weeks holiday with my daughter Grandaughter and great grandchildren. The complex was ideal for families and children who love to be in the pool all day and have fun with entertainment group. Food was excellent something for everyone and the staff very polite. Rooms clean beds comfy. The downfall of the place was no security on site whatsoever. People in the pool after midnight playing loud music. Reception told us that they couldn't do anything about it. It was rife with mosquitoes 🦟 everyone was being bitten. The pharmacy across the road sell very good repellent for 25 euros!!!! Everyone enjoyed the holiday especially the children. Between May and October the mosquitoes are really bad due to the humidity and all the lakes and water around the complex. I personally would rate it 7/10

Bence Horváth

I was here for 5 nights with family. The room was nice and clean, the check in/out was fast. The breakfast was ok, but the quality of some food was not so great. The dinner was varied, there were a great selection of salads. The soups was almost the same for each day, only the type of the vegetable soup was changed. They grilled meats and fishes, but they overcooked everything, most of the meats were dry as hell. There were exceptions, like the non-grilled chicken was usually good. I really missed the local food.

Chris Edwards-Dewey

Fantastic resort for young families. If you are after a peaceful couples retreat this is not for you! The place is massive, 11 pools to choose from. Food is good. Location beautiful. Ignore the terrible reviews. Great budget all inclusive.