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How Am I Protected?
  1. Your Holiday is ATOL Protected
  2. Your Monies are Secured via a Regulated Client Account
  3. In Addition, If You Pay By Credit or Debit Card You are Triple Protected
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HolidayGems.co.uk Consumer Protection

When you book with HolidayGems.co.uk trading name of (Holiday Gems Ltd, UK Company Registration Number 5824929), you can rest in the knowledge that your monies are safe in our hands. They are, in-effect, TRIPLE PROTECTED. Read on for further details.

How Is Your Money Protected?:

1. YOUR HOLIDAY IS ATOL PROTECTED

Each holiday we book is fully secure and protected by the Civil Aviation Scheme or as it is commonly known, “ATOL”. Most of the holidays we book are protected under ATOL license number 3973. In some cases it may be a different ATOL number which may be a Tour Operator however, in all cases, when you book a holiday with us, your arrangements are ATOL protected.

2. YOUR MONIES ARE SECURED VIA A REGULATED CLIENT ACCOUNT

We are the largest member in the Global Travel Group consortia and our Global member number is S6886. The Group consists of over 400 trading members and is ultimately owned by Dnata (the same company who own Emirates Airlines, this besides many other global business’s) with a global worth of billions of pounds. When you pay your money to HolidayGems.co.uk (Holiday Gems Ltd), you are actually paying into a Secured and Regulated “client account” for the protection of your consumer monies. This client account is held and controlled by the Global Travel Group Ltd (Dnata). The Global Travel Group Ltd are only able to use this money for payment to suppliers and it cannot be used for any other purpose giving you added protection.

3. IN ADDITION IF YOU PAY BY CREDIT OR DEBIT CARD YOU ARE TRIPLE PROTECTED

You retain your consumer rights when you book with HolidayGems.co.uk via your debit or credit card and this gives our valued customers complete and unarguable triple protection.

Summary:

It’s fair to say that with the recent failures of some holiday companies who had claimed they offer “Full Consumer Protection”, there are many customers who are asking us the question “How is my Money Secure?” and the above affords our customers Triple Protection and Total Peace of Mind.

Ironically, when you book with HolidayGems.co.uk, your triple protection means that you are booking with a company that is safer and more secure than many other holiday operators in the UK and you should always check the levels of protection a holiday company has.