Janet
Lovely staff on the reception we arrived late so the staff on reception opened up so we could have something to eat.The food what can i say everyday was excellent food hot and plenty of choices staff work very hard and friendly. we had an apartment over the road from the hotel loved it. Plenty of room. Kitchen area was good to have fridge,microwave, cutlery, plates, pans you do need a kettle though. Staff serving the drinks very nice, you need to be quick for a sunbed. Clean towels daily beds made cleaners so nice. Nothing much for young children. Having the beach down the road is a bonus.. Overall very good holiday.
Lisa Brewer
Please avoid this hotel.
Absolutely shambles.
Shocking hotel. It's absolutely filthy. So scruffy from outside.
Very poor meals, pool area, bedrooms, disgusting bathrooms, had to disinfectant everything (had to buy cleaning products) and very rude staff.
Two pools are tiny. No more than 30 people in at any one time.
Asked for pool view bedrooms and got two brick walls.
Best part off it is the beach is 3 minutes away.
Maria Gomes
Stay from August 7th to 13th
Our experience at this hotel was unfortunately below expectations. The meal times were very limited, especially considering the insufficient capacity of the restaurant to accommodate all guests comfortably. Additionally, the kitchen often closed before the official end of meal times, leaving guests without access to food even within the designated schedule.
The variety of food was quite limited and, more importantly, there were no appropriate options for young children. Even when requested, no effort was made by the staff to accommodate this basic need.
For an all-inclusive stay, we were disappointed to find that snack availability between meals was almost nonexistent. Furthermore, beverages were only provided upon payment of a €1 deposit for each cup. On one occasion, we were even denied access to drinking water because we did not have €1 on hand, which we found unacceptable.
On the day of our departure, we left the hotel at 6:00 a.m. and were expecting to find at least a basic breakfast, as we had been informed at check-in that early departures could access a breakfast option. However, this was not the case. Only afterwards were we told that prior notice was required to arrange this — something that had not been clearly communicated to us earlier.
Overall, poor communication and lack of flexibility greatly impacted our stay. We hope the hotel takes these comments into consideration to improve the guest experience in the future.
Nuno Rodrigues
Beautiful holiday with my family. The location of the hotel is spectacular. The rooms are very clean, and the environment is very serene. All the staff are kind and helpful. Maybe the food could be improved a little, but for the price paid and for the 3 stars, it's fine. I wanted to say hello to the guy from the animation Valerio, really good good good... always present and available, but the thing that amazed me was that he remembered all the names of the customers including my family
Tara Meredith
Photo 360 was a very fun feature to have! Lovely hotel staff and great atmosphere. However, the hotel needs some very clear maintenance work both in the pool and surrounding area as there are times missing and broken floor.
We booked a family room, expecting to sleep in the same bed as my husband but he ended up sleeping on the sofa and myself on a single bed in the living area while our children had the single beds in the bedroom. The sofa bed was supposed to turn in to a double however, there was a single pull out underneath that was filthy, torn and with no sheets on it.
The food was not the best although, this was a budget hotel but breakfast was the same every day with no change in cereal option sat all and cooked breakfast. Lunch and dinner was always the same just alternating. There was supposed to be unlimited snacks but it was just a few sandwiches that had been made up from the left over breakfast. The unlimited ice-cream was like slushy milk and not very nice. The unlimited drinks were very limited! No cocktails included just vodka, rum and martini with a soft drinks mixer and beer.
The entertainment was good for the first 3 days. Valerio, the entertainer was fantastic however, he left after 3 days leaving no entertainment during the days and evenings, not even music playing around the pool area.
Cala millor is an absolute beautiful place to visit and I can't wait to come again however, I will be staying at a different hotel. I am also not looking forward to staying in the Bluesea hotel in Tenerife next year due to this experience.
With a little bit of work, this hotel could be absolutely amazing!
My Booking
