Claire Walsh
Beautiful complex, we just got home from 8 days there. The service and location were great. Few things were not ideal-
Pool Bar was very over priced and food was definitely average. No sides included. I paid 14 euro for a chicken burger and it didn’t come with anything else.
The sun beds were the main problem, there wasn’t enough for everyone. If you wanted one, you’d have to get up at 8am and not only put the towels down but stay with the beds all morning, otherwise your towels would be removed. We had a small child and it just wasn’t possible to stay with the beds. Very disappointing that this was an issue every day.
Hotel room was beautiful and kids club was run very well
Jurgen Hofstede
Location is great, rooms not bad. I am returning customer and service has gone really poor… rules on something simple as towel changes, changed during the stay 2 times. Amount of sunbeds is less than before (but same amount of guests), no control over people putting their towel for a whole on sunbeds to reserve causing guests to literally argue between each other.
There is a cockiness to the service now. Renovation does not make up for bad service!
I will not be coming back. For me this has lost its charm. I do not accept such service levels for a 4 star resort.
Babette
We stayed here from May 18th to 23rd, shortly after the opening of the renovated complex, and everything was absolutely beautiful. The entire resort looked fresh and modern, and everything was spotless. The breakfast and dinner buffets were excellent with a great variety of delicious food. There are three lovely swimming pools to enjoy, and the staff were incredibly kind and helpful throughout our stay. The resort is also very stroller-friendly, which made it easy for us to get around with our little one. One of the highlights is the location right on the beach and within walking distance of a charming little village and a nice harbor. Truly a perfect place for a relaxing family holiday. Highly recommended!
Neil Graham
Immaculately clean , great rooms
Beautiful complex . We stayed end May , early June , great place for young families
Pool gets busy and loungers a bit sparse in peak times . Nearby beaches are glorious and taxis are cheap . Marina good for restaurants and 6 euro taxi
It’s a very good 4 star hotel , some niggles but overall a brilliant week and we will return
Rosa Montague
We were so excited to visit this hotel as it came recommended but it fell short of our expectations. The premium apartments do not have a sofa bed only a sofa cusion that doubles as a "bed". The kids club was awful and as far as I could see no kids actually wanted to go to it. No information in room on arrival, no water, nothing. Staff were illequipped to answer questions. Stressful getting sun beds so we barely used the pool. All I can say is thank god cala dor is so fun with a bouncy park nearby and a beautiful beach! Would stay somewhere cheaper next time and avail of those facilities as the hotel is over priced and not worth it.
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