Adeline COCHET
Overall, our stay was decent, but several points were disappointing and should be improved.
At check-in, my friend and I specifically asked for two large double duvets. This request was refused because the staff said they could not find any extra duvets in the laundry, only 2 small single duvets. I find it unfortunate that an hotel does not have additional bedding available to accommodate such a basic request.
We were also surprised by the water policy. Since tap water is not drinkable in Mallorca, it is disappointing that plastic water bottles are not replenished daily. At the very least, the hotel should provide access to filtered water, either at reception or on each floor. Having to pay for water in a hotel does not feel acceptable.
Finally, the soundproofing of the rooms is extremely poor. We could clearly hear our neighbor watching a movie, as well as people talking on nearby balconies, which significantly affected our comfort and rest.
Breakfast was good and various !
These points really impacted our experience, and we hope the hotel will take them into consideration for future guests.
Katarzyna Klimowicz
⸻
My stay at the hotel was exceptionally pleasant, although short. The rooms are clean, modern, and the beds are very comfortable. The staff at the reception and in the restaurant are extremely friendly and always willing to help. Breakfast is varied and delicious – everyone will find something to their taste. Another great advantage is the excellent location – close to tourist attractions, yet in a peaceful area. I can definitely recommend this hotel for both short and longer stays. I will definitely come back ♥️
Ray McFadden
Everything about this hotel was fabulous, from the clean and well appointed rooms, which had really comfortable beds and a deluxe shower to the dining facilities which offered a truly delicious breakfast experience. The hotel is situated near the beach and just steps away from the bus stop that takes you into the centre of Palma. Thank you to all the staff who took such great care of us.
Dan Cozianu
Room cleaning service was good. Hotel is nice, with relatively new furniture. Not a wide variety of food , but good enough. Pool is open just until 18:00 and is small, but our kids were able to play and were allowed to jump in it so it made the experience more fun. Not a wide variety of beers, but I was able to find 2 that I like. At dinner you will have to pay for all drinks, including water, if you had the half board option, which I didn't appreciate.
Tina B
A Hidden Gem with Outstanding Service
This hotel is a true discovery! After several years of loyal visits, I can warmly recommend it to anyone seeking an authentic and comfortable experience.
Accommodation and Facilities:
The rooms are spacious and practically furnished with all necessary amenities, reminiscent of a well-equipped holiday apartment. The cleanliness standards are exemplary throughout the hotel, creating a safe and pleasant environment.
Exceptional Service:
The staff deserves special praise for their warm hospitality and helpfulness. They go the extra mile to ensure guests' comfort and contribute significantly to the positive atmosphere.
Culinary Experiences:
I highly recommend choosing full board. The hotel's buffet arrangement is nothing short of impressive:
- All dishes are prepared from scratch using fresh ingredients
- Varied menu with new dishes every day
- Daily selection of fresh fish
- Comprehensive breakfast buffet with everything you could wish for to start the day perfectly
Overall Assessment:
This hotel combines comfort, cleanliness, excellent service, and outstanding dining experiences. My repeated loyalty over the years testifies to the consistently high quality.
A clear recommendation for anyone who values authenticity and personal service.
My Booking
