Hasn Mcjason
It was a good decision to book this hotel. It is kids- and family-friendly, and we felt comfortable as we saw lots of British families at the hotel. There is plenty of roadside parking, and it is literally a few minutes' walk to the soft sand beach (see attached). They have evening shows for kids and two decent family pools. Very friendly staff. Thanks to Rossario and Francisco for looking after us. See you again 👍
Let Simmo
Lovely clean and comfortable apartments. Very comfortable bed and sofa. The kitchen comes with everything you need to make meals. Nice balcony. All the furniture and fittings were clean and functional.
Outdoor pool areas are beautiful and clean, many sunbeds and chairs. The outdoor pools are well kept, sparkling and enjoyable.
Reception staff and cleaning staff were friendly. Overall, the hotel is wonderful.
Location is good, you are right beside a long beautiful white beach and couldn't possibly be any easier to access. There are bus stops outside so you can easily get the cheap buses to Alcudia and the supermarkets and to Palma and the airport.
Tips/comments: bring flip-flops and your own swimming towel. Otherwise you must pay to hire towels in cash.
If you want to use the indoor pool and sauna you must wear a swim cap so bring one with you. We did not know this and were made to exit the pool quite rudely so that was the only downside. Nobody explained the rule. But otherwise we had a wonderful stay.
Antonio Riutort
My family stayed here for five days last year. We felt very comfortable and we were treated kindly by the staff. The hotel is close to the beach and supermarkets. My five years old daughters loved the activities organized by the entertainment staff. We will definitely come back.
Bahadur Baig
We first visited this hotel in 2017 and have been coming back every year since. It is our favourite place to stay and holds so many happy memories for me and my family.
The location is perfect, right next to a beautiful beach, and the atmosphere is always calm and welcoming. The staff are incredibly kind and helpful, and they always go out of their way to make our stay special.
A very special thank you to Mr Francisco, who has become a dear friend over the years. He always greets us with such warmth and genuine care, and he is a big part of the reason we keep returning.
The Ivory Playa Hotel is a wonderful place for families, and we could not recommend it more highly. We are already looking forward to our next visit.
Michael Ballintine
Mould, mould and more mould and hidden extras, be careful. So stayed here for 5 nights an mould is a major problem and I would say dangerous to someone asthma or related issue. In the bathroom as they have no extraction, instead a humidifier which fills twice a day because there is that much moisture from the shower room in the air. Also charged 20 euro for a cot we did not request and which our son didn’t use. We asked for a late check out and was quoted 70 euro even thou the room was not re booked. Took children’s water bottles to breakfast to be filled and was told “not possible”!!! What really, you deny children a drink of water???? When ordered kids menu at the pool bar was told no ice cream for kids but could have extra soft drink even thou they had ice cream in the dining room every evening. Overall poor experience. Attention to detail is lacking here and usual arrogance that they can’t treat customers like this is not acceptable at all. If I glimpses the manger at the end of our stay in his pjs and as usual not a manager to be seen over the whole stay, hiding in the background. Shout out to Reuben thou who did look after us very well and was always respectful. Too add when asked reception to change bed sheets as most of the family members had bites there was some confusion with 1 of the days the rooms not been serviced. This hotel is 2 star at most and we will not be retuning.
