All Day Big
The room had really weak air-conditioning.
The cleaning service starting too early, and multiple days we were waking up to it. We had an indication on the door that we do not want cleaning.
The other days when we needed cleaning, but the cleaners only did the beds and left everything untouched!
Sand left on the floor and wet towels left without changing.
The hotel receptionists are teenagers and don't even know how to say hi to people entering the hotel.
Also no parking possibility, which I understand as it's on a busy street, but the receptionist was extremely rude with me not believing that they don't have parking.
The breakfast was good and had a lot of options, but the staff constantly bothered us and did not leave us to have a quiet moment.
Overall extremely poorly organized staff.
We were not able to rest, we needed to sleep with earplugs to be able to have the proper amount of sleep.
Ruudi Keenan
Cleaners loud rude and obnoxious bang around at 6am in morning and move magical objects If you want to sleep, do not come here if you This isn’t the place for never slept a a night cleaners storm in when they please and knock food was over priced and people here do not respect each other you get bitten by the 65 different types of bugs and aircon full of dirty area is so rough 35 min drive to somewhere nice
Linda Linda
The reception is modern and clean, the swimming pool area is also very pleasant and clean.
The bar personal is very friendly, great cocktails though wouldn't recommend their food besides french fries.
But the rooms are quite old and full of ants. The sliding door to the room balcony is really difficult to open.
Deva T
I expected much more from the hotel.
It started with us arriving, the receptionist was annoyed that she couldn’t finish her cigarette and came in to check us in. She didn’t explain us anything about the hotel and was keep speaking to someone else standing there in Spanish. Once she checked us in she wanted to charge the taxes and asked if we can pay cash, I said I wanted to pay by card, she insisted and said twice „please cash“. I explained that I haven’t got any cash yet. She was super rude and accepted the card payment.
The same receptionist was there the next days in the late shift, I kindly asked for advise on which beach to go to rent sun beds, she was rude again and gave me a fake smile. She just said, I don’t know, how should I know.
NO DRINKS with your food, nowhere mentioned in any booking. The restaurant has a very bad Ambiente, the waiters are not happy working there. Nobody says hello or looks you in the eye. At breakfast many times there were over 25 tables dirty and everyone that came in was looking for space. In the meantime 3 older ladies just chit chatting in the corner, whilst one of them polishes glasses.
No body uses trays it is very loud when they come around like unprofessional waiters with their kitchens trolleys and throw food faste und cutlets super loud next to you in the boxes.
The kitchen staff was at least polite, but does not know how to cook, breakfasts very simple with pastry and eggs. Dinner was a disaster every day, not well cooked meat, sometimes even undercooked chicken, gives cantine vibes from the look and taste, for every dish and nothing tastes good. It always made me feel sick.
It was mentioned there is 2 pools, there was only one. There are 2 hotels that are together apperantley and it is advertised as one, they are on the same road but you cannot go to both.
The best thing about the hotel was the bar staff, that was always friendly and helpful. And also the housekeeping that was always taking care of everything and was cleaning thoroughly.
Nils Wittmann
Clearly not 3 stars. Check in for 6 rooms took an hour, management should more carefully select staff.
My Booking
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