David Silva
The hotel has very limited parking spaces. Upon arrival, we were charged a €22 tourist tax, which we were not informed about in advance.
Regarding the rooms, the bathroom door does not close completely, compromising privacy. Additionally, the shower area causes water to spill all over the bathroom floor.
At night, around midnight, it is possible to hear drunk guests shouting and banging on doors, disturbing the peace.
The restaurant offers good quality food, with a wide variety of options catering to most diets and allergens. However, drinks are not included with dinner, not even water, and bringing your own drinks is not allowed. This forces guests to buy drinks at the hotel, with prices around €3 per drink.
Breakfast meets the usual expectations for a hotel, and again, it’s worth noting that the food quality is excellent.
The staff are very friendly and helpful, and honestly, they are the best part of the hotel experience.
The pool area is well-equipped with plenty of sun loungers and is well-located to catch the sun. There is also good music and a bar that serves guests efficiently.
Chi Aja Aasborg
Stayed at this hotel from 10-15th April and it was a great place to stay! Very close to the beach, many different restaurants, and cute surroundings. There isn’t any place to keep food cold, but you can rent a mini fridge for 40€ in the reception!
Oleh
Stayed at this hotel for 10 days. Good experience overall.
The room was big and clean, well maintained and with a balcony. The room also had a work desk, which was useful for me. Overall I was very satisfied with the room.
The service was also nice. I could leave my bike in a separate building free of charge. And also was allowed to keep my luggage and stay in the lobby well past the check-out time.
The location is overall good. If you want to travel to the East part of the ireland or to Palma, the bus goes like a hundreed meters away from the hotel. But on the other hand most restaurants and bars are located 1.5-2 km on the West from the hotel.
The food was good. I prefered the half board. What could be better about food is some variety. Each day was the same menu, I would prefer some variety. Also on some days there were fresh fruits, and on the others the fruits looked old.
But overall I was satisfied and would come back to this hotel
Ma Aa
**Review: Seramar Hotel Luna Park*
I had a very disappointing experience at Seramar Hotel Luna Park. From the moment we arrived, things started going wrong. The air conditioning in our room didn't work, which made our stay very uncomfortable, especially during the hot summer days. Despite reporting this issue multiple times, the hotel staff did nothing to resolve it and showed no willingness to accommodate us in any way.
The overall attitude of the staff was unfriendly and unhelpful, which only added to our frustration. Basic customer service was severely lacking, and we felt like our concerns were completely ignored. This level of disregard for guests is unacceptable, and it made our stay far from enjoyable.
I would absolutely not recommend this hotel to anyone. If you’re looking for a pleasant stay with decent service, look elsewhere. This place does not meet even the most basic standards of hospitality. Save your money and book somewhere else!
Sam Dearden
Great early season stay! Room standards were much better than expected, especially when paying only aprox €35 per night for 3 nights early May.
Hotel stinks of marijuana so be ready (similar to the whole area).
Lovely quiet pool area, clean and good standard rooms. Horrible noise insulation. Heard the lucky lad upstairs, thankfully it was only for 1.5 minutes, but still heard the headboard being given a good shake!
Shower pressure for hot water doesn't exist, so be prepared for a cold one, or a drizzle of hot water.
Great value hotel for money, make sure to book direct and join their discount program for 5% more off! Massive savings to be had!!
Hands down would recommend and would be back!