JoeyGatorxxx
It was a lovely 7 day stay there for the Easter break 2025 for a family of four.
We had the Apartment with penthouse, with two rooms, one having its own balcony and sun beds too!
We had a sun terrace which was a bonus to get some privacy with Mr Sun!
All in all, you have everything you needed in the accomodation, just had to walk or drive to amenities and the beach.
Renar Pindel
Very nice hotel. Good location. Beautiful rooms, nice courtyard. The kitchen was missing a oven plate and a cutting board. In addition, on the last day, renovations were started in the next room in the morning and it was disturbing. In addition, you had to pay for the late check-out.
LM G
We had a comfortable 9-night stay at Ona Garden Lago as a family of five, staying in a 2-bedroom penthouse apartment on the 6th floor. The reception staff were always friendly and helpful, and the apartment itself was clean, spacious, and well-suited for families. We really appreciated the utility area with a washing machine — a huge plus when travelling with kids. One of the highlights was the two-storey balcony, with a spiral staircase leading up to the rooftop — a fun extra space! The beds were comfortable, and I generally slept well throughout the stay.
There were a few drawbacks though. The apartment is located right next to a swamp, and despite taking precautions, we were all bitten quite a lot by mosquitoes. Also, there was no soundproofing — while I wasn’t too bothered, my husband and daughter found the sounds of people running down the corridor and moving about in nearby apartments frustrating at times. Most guests were fairly quiet when returning at night, but if you're sensitive to noise, it’s worth bearing in mind or bring ear plugs.
Housekeeping was minimal: sheets, towels, and bins were changed once during our 9-night stay, which didn’t really feel enough. Next time, I’d bring a few extra towels. The kitchen was also much smaller than expected and not particularly well equipped — no chopping board, for example, and we found a bread knife in the bottom of the dishwasher on the third day, but there were no other knives— so if you plan on cooking, you might need to bring a few basics. We ended up keeping things simple with sandwiches and easy meals like beans on toast.
On the positive side, there’s a brilliant Eroski supermarket almost directly opposite the apartments, making it really easy to pick up groceries. It's worth noting that they had kitchen knives for sale almost the first thing you see through the door, so they must have a lot of requests for them! There's also a lovely bakery next door, perfect for coffee and breakfast in the mornings.
Some parts of the apartment were a bit run down. For instance, a shelf in our wardrobe fell down twice. The staff were quick to send someone to fix it, but it was more of a temporary fix than a proper repair.
Overall, for the price, I would probably stay again — it made a great base for exploring northern Mallorca, which we loved. That said, it’s not somewhere I’d rush back to, as it needed more self-management than I’d ideally want on holiday!
Michaela
We recently stayed here, and while there were some standout features, there are a few things the hotel could improve on.
The location is fantastic, with the most beautiful beach I’ve seen in Mallorca just a bit of a walk away. The city center is also wonderful, with plenty of shops, tourist spots, bars, and restaurants to explore. And for cat lovers, the area is full of cats we enjoyed feeding! There’s a large Eroski supermarket right next to the hotel, which was very convenient for getting everything we needed at regular prices.
As for the apartment, it was very spacious for the price, with a comfy bed and a lovely double balcony where we enjoyed the mountain views and stargazing. The distance from the city center and beach didn’t bother us, as we liked walking.
However, there were a few issues. The kitchen didn’t match the photos and was much smaller than expected, missing basic items like knives and a chopping board, which made cooking challenging. At check-in, we also had to pay an unexpected additional amount due to a supposed balance issue that wasn’t clearly explained. Some areas, like the corners of the rooms and curtains, were noticeably dirty, and we found hair on the sofa and armchairs —although the bed and bathroom were clean.
The requirement to take out our own trash and clean everything before checkout to avoid a penalty was also unusual and a bit unwelcoming.
All in all, I’m glad we stayed here due to the good price and ample space, but with improvements in cleanliness, kitchen essentials, and clearer communication, this place could be an even better experience.
Carlos S
Rooms very outdated, Tv’s so outdated, sofas very old, bed isn’t comfortable at all, honestly for the price you can find better !
My Booking
