Agadir

Mussawer lqbal

This hotel is superb. All staff are amazing and extremely helpful. Food is good, would like to see more curry based dishes. I really enjoyed myself alongside my friend. This is a great place to come to if your willing to enjoy yourself and have fun. Must say staff the most friendly & always have a smile on their face. I would also like to mention that the spa facilities were disappointing for the price you pay.

D H

It is time to say goodbye to the myth of Iberostar. It is no longer the Iberostar before Covid. You’ve lost your magic: the atmosphere. I don’t know why there are still so many good reviews. I booked a pool view room but was distributed a room for the disabled with poor view near the noisy reception. This type of room should be left for who needs it. I complained to the staff and they moved me to another room with side sea view facing the street outside. It seemed that I didn’t have other option as they told me the hotel was full, so I paid for the difference. But what surprised me was they didn’t tell me there were works carried on on the roof, I was woken up every day in the early morning. What a holiday! I would say the cleaning women were very friendly and the bartenders were efficient though they were always very busy. I am not satisfied with some restaurant staff. Once a young waiter always pretended not seeing our used plates when passing but poured free champagne three times to our neighboring table. I guess he has received a fat tip. I don’t mind if you gave them free champagne or not, you should at least clean our table. For this standard of service, I am not willing to pay the high price for your outdated facilities. I assume many people have the same feelings as me.

Zg Zg

Went to this resort last week. It was okay for the money we paid and it is at the end of the day a 4 star resort but overall was decent. Massive downside was of the rooms apparently only having "heating" which is actually not true as there is AC but not sure why they kept saying only heating ... bit absurd to say there is only "heating" in a resort like AC is crucial for a resort when it's a hot day. There could be more options with food as although it was nice there wasn't really much of a change everyday.

Sarah Ramzan

Had the most amazing stay at this hotel, very good location, very clean, helpful staff. A great variety of food throughout the stay. The only thing I would have liked is a kettle in the room, but I could have brought my own, so it's not really an issue. The entertainment was very repetitive and not really appropriate for young children. Local shops within walking distance the hotel shop is quite expensive compared to other shops close by.

Ewa D.

I can not fault this place. The best customer service we have ever received so far. Amazing fresh food with so many varieties that 5 days isn't enough to try everything. Pools are very clean and warm, as the outside area. The hotel has its own chairs at the beach, which is great. Entertainment is exceptional! You will not be disappointed. We will definitely be back soon.

Roxana Alina

Is not clean and we found bugs in room . For 2-3 euro extra take other hotel .He give you 1 towel for 2 person. location is ok .

Mike

The female receptionist needs more training how to speak to customers not only did she make my family wait 4 hours for a room we where then given dirty rooms and at the end I am now fighting for a refund for a service they did not provide

TheBestof TheWorldNetwork

This hotel should be closed or renovated in many ways: there are too many stairs, in most of the rooms there is a very bad smell, water in the pool stinks and it looks dirty. The building is old and only suitable for young and fit people. If you are older person, handicaped or have children, you need to look for another place to stay. The receptionist Zakharia was nice and tried to assist the best way he could. Overall rating: 2*

Craig Buy

It was a good place for the rate we paid.... A bit of tlc and it could be really cool... Pool was clean..... Quite a quirky layout which we liked... Overall we liked it.... People were well nice.

Hesham Elsaghir

Service and rooms are really ok for the money. Get your own bathroom stuff and it doesn't have anything in the room. For location it is really good within walking distance from the ocean and boardwalk! You are in the middle of the action! Outside pool is ok! Nothing really fancy, kind of clean water! By the way, no elevator, many many stairs to walk up and down!

Scott N

We stayed here for 2 weeks and it was great! Room was clean, staff friendly and the chambermaid couldn’t do enough for us! Thank you for an amazing holiday.

IAM Nykira

Amazing hotel, great room with views & accessibility to real Moroccan culture close by as well as the tourism section. Nice facilities yet I did get stuck in the lift once.

Marwa Maghraoui

Pretty 3 star hotel, with a pool and a restaurant and a few other services, the food isn't always good it's overcooked and overripe sometimes, the rooms are nice and spacious, the beds are comfortable but some of the showers are broken. A thing that I loved was the soft music playing all around, even in the elevator. Overall, it's good but not great.

Aleksandra Osiejuk

Almost nothing to eat during breakfast, they didnt give us forks or knives or even cups. They dont even give enough toilet paper. During the time of dinner you have to ask for a refill of anything and wait for a long time. The rooms are stinky. Totally not recommend in town with so many good quality hotels.

Yassine Yangossa

It was amazing experience the hotel room and everything was clean plus the service was great Thier food also was delicious and the most important thing 25$ which is cheap

Farid Aos

Poor room, no hair dryer no enough towels, only one towel for the couple to share even we asked many times they didn't provide it, shower is old water goes all over the place, bathroom sit is old. The day for check out, we left our room for breakfast we came back to the room we found the cleaning women already started working on our room while all our staff still there and it was 3 hours earlier before check out time , our visit was in quite season and hotel wasn't busy but the service was worse. The breakfast was good many options.

Rashid Zaman

Third time staying at this place and I can honestly say apart from looking decent on camera and a few very friendly staff, the hotel is quite grimy and I won't be returning. The rooms are shocking and need work! A security guard made my wife feel like a thief after she took a couple of croissants for my kids out of the breakfast area. I am appalled at the lack of communication in this place, not a lot of people speak English and if you ain't French you are made to feel like scum. Sorry Al moggar but never again for me amd my family. Over priced and over rated

3 Jokesters

i was with my child sitting down outside, this woman was holding a plate of bread from the breakfast area for her child in the hotel room a security guard stopped her and said she cant bring food out, she then asked if she could wrap it up, he agreed and took her to the entrance of the breakfast area. he did not help one bit instead he yelled at the waiters for letting her past with food, the woman kept asking for him to wrap it up but he ignored. This is absolutely vile

Uzma Hussain

This is my third visit at the hotel, staff are all very polite and helpful, the rooms need a bit of renovation as they are getting old. Location is perfect great fast food in the hotel and a sheesha bar, fresh juice available to buy at reception. Plenty of shops outside great food around the beach and desserts. The animation team is great in entertaining and putting on shows by the pool and in the evening. Realy enjoyed our stay

Safia Nazir

Perfect location to explore Agadir, beach on your doorstep. Beautiful gardens and clean pools plenty of entertainment for both adults and kids. Rooms are a little dated but for the reasonable price paid was well worth it. Would definitely book again.

Patricia whelan

Fantastic hotel. Beautiful location. Not too far from the sea, approx 5 minute walk. Great views. 3 pools, & lovely gardens. The staff can not do enough to help you- even porters available to help with luggage. A small tip is often expected Nice piano bar. The only down side- the food wasn't as good as the rest of the hotel.

Gary Liddle

Well presented hotel, however the rooms could do with a little updating. Whenever I had cause to speak with any of the staff they were polite and helped very quickly. Very easy to get to the beach from this location although there are quite a few steps for those with mobility issues. Pool and garden area was clean. Be warned the pool isn't heated and is certainly very "refreshing" when you first get in.

Sara Taylor

Lovely friendly staff Hotel generally good however rooms in need of TLC/ upgrades. I note some renovations already taking place on some of the lower floors. We had a great holiday.

The Wolf

This was one of the worst stays in a hotel we have ever had. We booked a superior double room and got something like a small closet. We asked for a room upgrade (which we would have paid for), which would have been available according to the Internet, but we were told every time that the hotel is fully booked. There was only a small bed in our room and nothing else. You could hear every noise from the streets of the passing cars. We had to request a refrigerator separately, which turned out to not working at all. So we had a heating refrigerator, great! The furniture was very rundown, like from the 80s. The so called Fitness Room was nothing but a small cellar room, no light at all, everything was broken and that room was never cleaned. In addition to that, the staff was very unfriendly and not helping at all. We had to request things over and over again until we got them, like fresh towels. We left after three nights of six. Do not stay at this hotel, we do not recommend it at all.

Tanvir Alam Syed

We stayed in the apartment for this holiday, and it was amazing. Good views, breakfast included and a nice pool. There was a couple of faults in our room like some lights not working but all together couldn’t complain with the price they gave. Its very close to the beach and is pretty much in the centre of everything. Staff are friendly too

Anne Frey

We had a very pleasant stay. The room is big and clean, the breakfast with fresh orange juice and omlettes (and large range of food - not all of our taste, but fresh). Pool area was a nice surprise, way better than in photos. Good location, too.

Marc Brown

Shame they don't put the air con on during the winter months it was far to hot at night and not even a fan supplied. Room was good size great balcony but dire view as on the street side. Breakfast really good. Staff were lovely Great location for the beach and Kaspar.

Silvia Lama

Fabulous experience! Extremely kind and efficient service, quiet area close to the beach, lovely breakfast and dinner buffet with a huge variety of fresh and local food. Nice swimming pool in the park and essential gym. We really enjoyed the time there!

Ru Bina

I don't mind staying in a dated room as long as it's clean, comfortable and quiet enough to rest and sleep. It was a horrible experience staying here. It was hot in the room and we were told that air-conditioning unit doesn't work in "winter". They advertised it on booking dot com that they've got AC which convinced us that it would be comfortable in this hotel. However, we were horrified to know that only heater works. We don't need a heater in a 28C temperature. We had to open the window for ventilation all day and overnight only to hear all the noise coming from outside and smell the cigarette smoke from the bystanders in front of the hotel. We couldn't sleep at all. Also, it says double bed but we've got twin beds with unstable rollers so they're very noisy and tend to roll apart. Save yourself from disappointment and stress as you would be just wasting your time and money in this hotel. It might be better to just stay at home. Don't believe the info.about this hotel on booking dot com as they are not true!

Imane Fides

The room was clean, but there were no towels. We asked for them, and luckily, they did bring them later on. Dinner was mid. They could do better! Unfortunately, we missed the breakfast buffet due to miscommunication with the guy in the reception. He said we could get breakfast in the room from 8am to 11am. I believe he misspoke because we did not get breakfast, nor did we get the chance to make it to the breakfast buffet because it ended around 10 am. Overall, the experience was okay! The girls in the restaurant were so sweet, and the ladies who brought the towels were sweet as well.

Kevin Matthews

Beautiful hotel.Great location.All staff were amazing.Loubna a beautiful person went out of her way to make sure our stay was a very happy one. Breakfast was top class and the omlettes made by the lovely Fatima were scrumptious. Bedrooms were very spacious and kept spotlessly clean by the lovely house keeper. Pool and surrounding areas was top class. Would definitely go back again. A big thank you to all the staff for been so nice. Mr Kevin and Mr Tom from Dundalk Ireland.

Cui Lei

Great location, 5 mins walk to beach. There is a family room but only give us double room with folding bed. Room is sea view Breakfast is basic. Pool is cold in winter.

Nargis Parveen

This is a good hotel. Good quality service. Very spacious inside and out side. They have swimming pools for children and adults. They also have a hamam and spa place. Definitely will recommend this place to visit in Morocco.

Zai 123

Nice hotel, just needs updating. Otherwise, it is a very clean hotel. Staff were professional and knowledgeable. We had the inclusive breakfast; this was delicious.

Matt Overing

I have just returned from my stay at the Royal Mirage Agadir hotel and the service provided by the staff was incredible. The hotel was very quiet, however the staff offered you a lovely warm welcome each time and take time out to chat to you. The staff really make this hotel special. The hotel itself is a little dated in places and worn, but it really isn’t something to be concerned about. The food is a buffet breakfast and dinner was table service the first two nights and buffet the next two. The options are limited and sometimes a bit bland on the buffet but ok. The evenings when it was table service were much better and a menu with a few choices was shown to you. The rooms are extremely comfortable and have good views of the sea and some the pool or Marina. The hotel is extremely clean and they work tirelessly to make it this way. The swimming pools are very pleasant as well and one is much warmer than the other. No entertainment was provided but I guess this was due to the extreme lack of guests. Overall, I would highly recommend this hotel solely based on the amazing staff and the service. It is incredible!

nadia docheva

The. hotel is close to the beach - 5-10 minutes walk and same distance from some shops and restaurants. It has pool, which works 10 am till 6 pm, but it is mostly for the kids. Had some games and shows as well every day. Room was okay with a bit old furniture. The thing what surprise me was that in the room has just a light in the corridor and next to the bed, but didn't have main light in the room. Cleaning services was good The hotel has a room for the baggage, on recaption can exchange curacy, get the towel for the pool or beach. The hotel staff is friendly and helpful. They speak few languages. Inside had cash machine as well. The hotel has small private beach with sun beds and umbrellas. Breakfast was good. We visited it different time, but the best time to go is around 8.30. Good value for the money.

heather barrett

Lovely hotel and location good. Hotel is under construction but this didn't bother us. Room was spacious with sea view. Staff were friendly and animation team were good. Approximately 10 minutes walk to beach. Small section of beach for hotel guests,Entrance 12. Enjoyed breakfast, dinner was decent on certain nights but always found something. Small issues - shower doors need to be sealed properly as water leaks all over floor making it a slip hazard. Towels taken away despite not being used or sometimes had to chase for them. Some towels are discoloured, doesn't make them look great as supposed to be white. I think main problem is people using the towels down at pool area. You can hire dark green towels for refundable deposit.

Elizaveta K

The hotel is pretty but not very well kept. Our room was beautiful, yet the bathroom was old, with rust and mold, badly flushing toilet, never fully clean. The stuff is nice, friendly and ready to help. However, the cleaning service was rather useless, they changed the towels but not the sheets even if it was obviously needed, sometimes they were not emptying the trash can, and not cleaning the floors. The pool is nice, there was enough recliners for everyone, and some additional program like yoga or water fitness. The breakfast was very nice, too. We mostly had omelette or pancakes with additional fruits, bread with spreads or pastries. The biggest problem was the other hotel blasting music every night. They would start around 21 and keep going till 2-3, making it difficult to fall asleep even with the windows closed. All in all, it was a good experience for the price. One shouldn’t expect anything special though.

Anony Mouse

Staff are great. Rooms are pretty big. A few small niggles: bathroom shower sealant wasn't properly put on which meant water leaked everywhere. If you are pool facing, night activities go on till 11pm. Location is amazing. Buffet is good though slightly repetitive. Oh, Khardaja, the cleaner for level 3 was amazing!

Alycia

I recently stayed at the hotel and overall the stay was good. Some things could be improved. Most important one: the drinks could be improved by the fact that all drinks at the bar and restaurant were served with tap water. We got sick from it. Also, at the breakfast the tables were dirty and we had to wait quite long before receiving cutlery. It would be beneficial for the hotel to hire more service staff and that the cutlery is readily available. The breakfast could be improved with normal cheese (slices). The room was cleaned every day and the entertainment people and photographer were really nice. We had a lot of fun thank you!

Nancy Verliefde

What a nice atmosphere. All personnel is so friendly and gives constantly even more than you are asking for! From cleaners to waiters to animation. They just make sure you are having a good time.

James. F

Oh yeah! I remember this hotel when we used to stay for one week on the 24th of August 2009. Absolutely shocking n horrible on the first day when we arrived. Our room n there was old fashion n outdated furniture made from the 90s couldn't lock the balcony door. Hundred of fairy flies all over in bathroom. We have been complaints n the next day, they offer us to move to another room which is feel more safe n secure. But room is still outdated n old fashion n no air condition.. Food in the hotel restaurant absolutely awful n bland n same everyday. Orange juice is not juice, it's made from orange powder. Fizzy drinks at the bar Coca-Cola n Fanta are fake brand. They are not the same as you can tell the taste difference when you buy from shop. Some spirits are poison. Beers alcohol have water down Our daughter when she was 13 years old n she saw a cockroach came out of salad bowl in the hotel restaurant. After 3 days later, We fell ill n diarrhoea. We did not been to restaurant in the hotel. So we went out of our hotel n went to different restaurants n was absolutely lovely food. Cockroach everywhere n even dead cockroach floating in the pool. Hard to find a reception staff. Most staff looks really fed-up n can't be arse to help.. Absolutely shocking n horrible hotel overall. HOTEL FROM HELL ☠☠🤬🤬 P.S... We did want to go back home after 3 days but no flight available on that week..

Trevor Mitchell

A tired and dated holiday complex that needs some updating. The WiFi is almost non-existent and this makes electronic communication difficult. There is a problem with the gulls that gather around the swimming pools and this will prevent a return. The food was good in all restaurants and the hotel rooms a little dated with old Tvs and dated bathrooms. The management is poor and hard to find, with the reception personnel lacking in basic hotel service needs.

Dat Meenjeniet

Well, it’s cheap and the location is pretty great. Close to the beach, shops and restaurants. The rest is pretty much abismal. It is very run down and old. Seems like there where no updates and maintenance since the 90’s or something. I don’t know why some reviewes say the food is good because it is awfull. Almost no choice, everyday the same stuff and it is just very very bad. Seriously, you only take the all-in for the free booze and nothing else. In the room, almost everything was broken and moldy. So if you don’t care about quality whatsoever and just want a cheap stay, this is the place for you :).

Paola

Overall good, all facilities available, very slow service for our standards. Cheap but clean and pleasant. Everybody from staff is very engaging. Good location, great atmosphere. Agadir is disappointing, therefore Tamlelt is a good place where to spend your time.

Moroccan mad house

It's a shame, the place could be very nice the rooms are very dated old TV with no remote control bunk beds very wobbly, toilets don't flush properly 😭, shower goes hot and cold, single use plastic cups,spoons,plates food is very poor, food very poor limited options. The staff barges in front of you all the time, there is no customer service at all. Lovely location and nice views, about 5 minutes walk to the beach, honestly the place needs attention. I wouldn't recommend it if you like quiet place music going until midnight on weekends until 01:00 in the morning, I wouldn't go back definitely and I wouldn't recommend it to anyone.

David Walsh

I absolutely LOVE this place. I have been here a couple of times and will definitely go back again. There are lots of activities, rooms are just okay, plenty to eat for just about everyone and every taste, veggie pesci carnivore, not sure about vegan! Beers and entertainment galore. TIP LITTLE BIT OFTEN for the best experience but do TIP! why wouldn't you tip?

Sana Khan

Absolutely atrocious! Traveled here for my daughters 2nd birthday. The food is awful. Lack of variety & about 4 dish options. Room door lock didn't even work, got moved onto a different floor. Advised the hotel manager I have mobility issues & would require a lift. This was switched off everyday & I was made to use the stairs !!! Extremely inconvenient and pathetic. Couldn't use my child's pram for the same reason. Booked an "all inclusive" when some food facilities within the resort are still to be paid for ?! Drinks only include orange juice, 2 options of soft drinks , tea & coffee. The room TV & AC both didn't work . Remotes were given to me the day after & they still didn't work ! Very very gutted, had to pay for food daily from out. No blankets were provided even when requested - was told to use the bed sheet ?! Not sure how this place is still running. Nonstaff member attended to or compensated for any of the above problems. SAVE YOUR MONEY, GO ELSEWHERE.

Amit Kochhar

A good budget hotel where we stayed in February 2024 with its own good and bad. For families this is ideal as there is swimming pools and a creative team which keeps children occupied and busy. They have a fantastic bar area where hot and cold drinks are served till midnight and music is good. The team are very sociable and professional and work with guests of all age groups. Hotel rooms are extremely dated and the location although near to the beach but the entrance is 200 metres away and there is no direct access to the beach. Hotel itself has many sport and recreational activities. Not happy with the reception staff as they are not the politest of people that western tourists are used to, internet works in the main reception and in the main pool area. Food is good and plenty to eat but if you are expecting lots of varieties for a budget hotel you come to the wrong place, cutlery is always in short supply and that’s because they are packed with tourists who just want to have a good time and unlike other posh hotels nearby which were deserted it’s best to come here and get a lot for your money especially if you have few children with you.

John Morris

Pros Great Location 5 minute walk from Beach. Staff friendly. Food fine Good Sport Facilities, but apparently you need Tennis Shoes if you want to play. Basic Rooms, but clean. Great Atmosphere Cons Wifi was patchy, only available in the Reception Area, but a local Sim Card could be bought in the Complex which was quite cheap and good reception. Getting a cup at Breakfast could be rare. Would come back here again

Richard simmons

Good hotel. No way 4☆ 2.5 to 3 at push. Very dated bathrooms. Very poor. Lovely gardens and fantastic pool. Waiting on staff amazing. Not so much about staff behind reception. Had a long wait for them to book in 2 couples. Told to go to the bar and come back later. Food cold to warm ish. most of the time. They put a microwave for you to warm it up. Coffee is only available in the morning. In buffet area. Butter hard to find if any. Toaster was there. But been removed. If you like salad or fish. You're OK. Other restaurants on site. Book for them 2 days beforehand. Or you won't get in. This is an honest review. It's not made up of ones saying 5 ☆ on everything. And yes I would come back. Maybe when improvements made.

Asif Yasini

Overall a good experience but room quality needed improvement. I had Asked for a double bed and i was given two single beds joined together. it wasn't great to sleep in. Otherwise great hospitality service, everyone was very nice and helpful. felt VIP service. great for kids, it has kids Club. check it out. recommended to others

Justice Okai-Allotey

I loved my stay in this hotel one of the best things I enjoyed here a lot was the breakfast. There were so many breakfast options and the food was great as well. A few challenges I had was the wifi not working in my room so I always had to come to the reception area if I wanted to do some meaningful work. Also the deposit they asked before allowing you to get a towel for the pool was just a turn off of me. But overall location of the hotel was great had a nice sea view and had a great time.

Nexior IO

I recently stayed at Les dunes d'or, and unfortunately, my experience was far from satisfactory. Several issues made my stay quite unpleasant. Staff Behavior: I encountered instances of unprofessional behavior from some staff members, particularly in the use of inappropriate language. This created an uncomfortable atmosphere for guests, as racial slurs were unfortunately exchanged, impacting the overall experience. Service Quality: The service at the hotel was subpar. Requests were not promptly addressed, and the overall efficiency left much to be desired. Improvements in customer service training could significantly enhance the guest experience. Amenities: I found that some amenities were not functional, which was disappointing. It's crucial for a hotel to maintain all amenities in working order to meet the expectations of its guests. Reception Experience: The check-in process was less than smooth, with long wait times and apparent disorganization. A more streamlined approach to reception could greatly improve the first impression guests have of the hotel. Noise Issues: Unfortunately, there were disturbances at night from loud and disruptive guests, leading to a lack of sleep. Improved security measures or stricter policies on noise could contribute to a more peaceful stay. I believe addressing these issues would significantly enhance the overall guest experience at Les dunes d'or. I hope this feedback is taken constructively to improve the quality of service provided.

jeannette lutton

The room itself is fine, but no heat at night when it is quite cold and extractor fan is not working in the bathroom! ! This morning in dining room was dreadful as it was so busy they ran out of cereal bowls, plates, glasses and cups!! We walked around and around to try and find a table to eat at. Finally we gave up and bought our breakfast outside. I think that's really bad customer service and would definitely not stay here again.

Guy Jones

Fantastic hotel ! Unbelievable value for money. Rooms are a great size. Everything was spotless. Staff were friendly. Pool area lovely. Breakfast more than adequate. Free shuttle service to some restaurants. Couldn’t fault it. Highly recommended !

Chris Allen

What a lovely lovely place. Mostly the staff make it amazing. Always helpful always smiling and friendly. We had booked a poolside balcony room and got upgraded to a suite. We were travelling off season so that may have helped. The breakfast buffet is absolutely fine. It has something for everyone. They also had a fresh omelette cook. I had one of those most mornings:) we tended to walk down to the promenade and all along it or up to the neighborhood downtown and grocery store most days. It was a very quiet place. Probably due to the off-season but I'm assuming also that it isn't exactly a family spot with entertainers and a crèche etc for kids. So mostly adults and older children.

Samira Mulla

The rooms were spacious with lots of light and air, very well maintained hotel and very clean. The staff are so nice amd welcoming. They are all extremely helpful and always have a smile on their faces! Hotel is not too far from the beach, but wished the entrance was beach facing. Love the vibe and calming atmosphere overall. I would highly recommend Hotel Timoulay. We hope to be back soon!!

Aminah razaq

Just had the loveliest most comfortable stay at this hotel. Imane is so professional and welcoming. She ensured we were comfortable and asked us if we needed anything. Breakfast was delicious and the rooms were clean and spacious. The hotel is quiet and perfect for couples looking for a peaceful retreat.

Richard Lloyd

Great Hotel. A little out of the way at the end of town, but the centre is just a short walk away and the taxis are cheap around £2. Great food. Friendly staff. Nice pool and bar. Will defo stay again

Martin McNamara

I always say that any Hotel is as good as it's staff. We spent the new year at the Agadir Beach Club and we had a fabulous time .thanks mainly to the staff. they are so fantastic. Let's start at the front door and the security guys ,always a smile or a nod ,then the bellman looking after our luggage ,fantastic service. Reception staff couldn't do enough with any queries we had. Dining room staff so well mannered and friendly. We had one waiter named Sayed looking after us for the week, he was super professional just like the dining room manager Abdul, who went above and beyond for our week long stay ,but on new years eve he really excelled and made sure we had a fantastic night. the cleaning lady on our floor was great too .I want also to give a mention to the ladies doing the eggs and bread in the breakfast room .fantastically friendly and a credit to the hotel. Can't wait to visit again. Great Hotel.

Souhaila Tayebi - Latifa Jane

We stayed here for 4 nights in June 2022. We had such an amazing time here. Staff were welcoming, friendly and accommodating. They were always making sure we were ok and always responded to our requests. The rooms were a little dated as mentioned in other reviews but the cleaning of rooms every day was immaculate. No complaints in terms of cleanliness. A great variety of breakfast was available. When you experience bad customer service elsewhere, you really feel the need to praise those and leave good reviews for hotels who provide excellent service. Overall, a lovely hotel suitable for families. Had such a great ambiance! Would stay here again!

Nageena Khan

Unfortunately we did not have a good experience at this hotel. We stayed for 2 weeks over Christmas 2023. Two adults and two children aged 7+. The hotel is dated, rooms are old and need updating as drawers are loose, doors are stiff and bathrooms are old etc. The service was appalling at this hotel which really let it down. Cleaning is not thorough, room service is very slow- average wait time for hot water is 2 hours. The hotel rooms do not have a kettle so you have to request hot water for tea from room service. We were a family of 4 so required 4 flasks as on flask makes one cup- when water was requested we were always told ' you need 4 flasks????' despite being there for 2 weeks. No irons in the hotel, and iron service is expensive so beware. The entertainment at the hotel was dismal to say the least. We stayed at Les Dunes D'or last year and it was amazing with fabulous shows every night. Unfortunately Agadir Beach Club had no shows, just terrible dancing and an ancient singer in the grubby bar area which is in serious need of an upgrade. If you don't drink or smoke you won't have a fun time here at all. The Christmas show was terrible, we were told it would start at 10pm so waited from 9:30-11pm for it to start in the bar area but it did not happen, so we went back to our room. The New Years show was meant to be spectacular- Unfortunately it wasn't advertised well so it lasted 1 hour from 8-9pm and nothing after. We missed the show but went to the open areas after to see the entertainment and again it was the dreary singer in the bar! No countdown at midnight, even if they gathered everyone outside near the pool and counted down it would have been something! Staff are not very polite- they are always right even when you tell them otherwise. Agadir is beautiful and we had an amazing time otherwise. Sadly we will not be staying at this hotel again and would definitely not recommend it. We met lovely families at the hotel and they all corroborated the same- service is terrible and the hotel is dated. As a positive, the pool is very good- spacious and the pool team are very accommodating.

Redribbon Redribbon

My family and I stayed at this hotel in August 2022, first impression we got of the hotel was that it was very grand in terms of the hotel grounds and the hotel itself. So many rooms it was easy to get lost which we often did. However, our main issue with the hotel was the musky old smell throughout, it was quite strong in all areas, the corridors, bedrooms pretty much everywhere. The rooms were clean but quite dated, the whole hotel could do with a facelift, the interiors were very old and this was the fell in all areas. The separate toilet was very bad design, if your are Muslim you will understand how inconvenient it would be to not have a basin or any running water in the toilet. We had to take a bottle filled from the bathroom next door to use the toilet, this is not hygienic when you're done! Bathroom was fine but disappointing arrangement especially being in a mostly Muslim country I would expect bidets/douche. The breakfast buffet had lots of choices, many varieties of eggs, bakery and deli selection. I hope the management will take into account the points raised above and make necessary changes. So to conclude, this hotel I would say was only just average.

Fouzia Blin

Beautiful hotel. Looks like a palace. Clean rooms Breakfast buffet was excellent 👌 Front desk very professional 👏 We forgot a sunglasses 👓 in one of the rooms .the person who helped us with the luggage came running to our car before we departed with the glasses in his hands. Greatly appreciated 🙏 😌

Emer Browne

We really enjoyed our stay in Allegro. The animations team provide lots of fun entertainment all day and night. The food was tasty with lots of options every day. The staff were all very friendly and attentive. The bedrooms were cleaned daily and the hotel/pool area were always spotless. We would definitely return ☀️♥️

Moroccan mad house

Just arrived home from the Allegro. A lovely hotel that I would highly recommend. It is spotlessly clean. Rooms are spacious and clean with plenty of storage. Beds are amazingly comfy. Staff from waiters to bar staff to the animation team are so friendly. The food is lovely. Fresh with plenty of choice at each meal time. For me it was nice to be able to eat on the terrace and although it did get busy it didn't feel like a free for all like some hotels. Pools were clean, plenty of sunbeds. Nice selection of drinks. Very safe and well located. Can't wait to return! Thanks to all the Staff

Samad Miah

As an avid traveller, and having various experiences, I really appreciated the hotel for what it offered within the defined budget my friends and I had. As long as you don't compare against other hotels (not resort), it is good. Would appreciate a more variation of food options. However we did eat very well. The animation team are very hard working to keep the atmosphere at the hotel high and energised.

Maggie Colbert

Allegro Hotel is lovely next to the beach close to shops. The rooms are lovely and clean and spacious the cleaners were in everyday. All the staff are really lovely the animation team are fantastic they work so hard and are always smiling and so friendly would definitely come again.

Faz Khan

What an awesome hotel with exceptional staff especially the animation team. Very friendly and helpful they go above and beyond. The buffet can be way better to accommodate the south Asian community. 1 day I will visit again. Thanks for a nice holiday Allegro Agadir!

Farhan Naseer

Alert: not recommended for all inclusive, the food variety is below par especially as the price is comparable to other resorts. They even repeat the dishes in dinner which are left over in lunch. Pool and snack bar is good for drinks only, only pizza and croissant are served everyday that too in limited quantity. Quality of drinks in other bars is also substandard. Ordered coffee and tea so many times and every time i was disappointed. Other than that entertainment, ambience and location is good. Entertainment team is good. Rooms are very good , clean with new furnishing. Housekeeping is good. Washrooms are clean with good sanitary. Hotel ambience is good. The central compound is really cozy.

Krzysztof Klimek

Rooms can be improved as they are aged. Missing trims in bathroom, smashed shower head and rainfall head full of limscale which I kindly cleaned for them... The housekeeping team is working well. Food - very repetitive but wide selection. Staff in the kitchen could be more efficient and tables could be cleaner. The view from the breakfast terrace is top notch. Swimming pools are great but some loose tiles with sharp edges could be addressed. All in all some work need to be in 4* hotel range as at the moment they would struggle for 3. Main lobby area spotless and making a good impression. Other small nice pros are free bottled water, free safe. Thanks for a decent holiday

Jan Bar

Honest review not moaning. Rooms lovely & clean, modern for the price we've paid. Service at the bar is questionable, waiters would rather empty the dishwasher than serve you drinks. Food quality & choice is very poor. I would rate the food more of a 2/3 Star. The pool area is busy & small for the size of the hotel, we decided to take ourselves up the beach every day. Entertainment is aimed at french & is limited. The weather was good which helped the experience. I wouldn't return to the hotel & its not due to the experience it just wasn't great or made me want to return. We still had a good holiday but I am glad we didn't pay a lot for the hotel or this review may have been very different. JUST an OK hotel. 3 star plus at a max.

João Victor

We had an amazing experience. The best STAFF I have ever met in a Hotel. They have done so much for us looking after everything. We really loved and we’ll come back for sure. Thank you!

Michael Gaunt

We stayed for a week on an all-inclusive package. The staff were always friendly and helpful. Our room was cleaned daily and we enjoyed the food in the restaurant. Slides were great for the kids, and the pool and entertainment team kept us occupied. Easy access to the beach and only a short walk down the beach to the centre. We had a great time.

Robert Gibbins

Lovely hotel .great staff very attentive. Sun beds are massive with thick mattresses. Shuttle to and from beach , not used as only here for short break and just chilling by pool. (1 heated - 1 cool). Also drink and food prices very reasonable. Celebrating our 22nd wedding anniversary today here and couldn't have chosen a better place. Well done Hyatt. Rob & Rachel .

Kirsten G

This hotel is nowhere near a 5 star hotel. The a la carte food was mediocre at best, and the service was slow and inconsistent. Our room had a smell of sewage every night, and housekeeping forgot to put towels in our room twice. The shuttle to the beach was nice, and the breakfast was good, but it felt more like a 3 star hotel.

Courtnie Clemens

We were staying here during the recent earthquake in September. The hotel didn’t even acknowledge it which was super disappointing. The night it happened there was no communication which left us feeling even more concerned. We spent the night outside trying to sleep on a towel until another guest finally told us that it was cleared to return to the rooms. Natural disaster aside, the room was comfortable, and we enjoyed the balcony. The food was pretty average, the best meal was the poolside grill. They do a buffet-style breakfast and dinner in their main dining. The hotel did have live music one night then had a DJ playing another night until like 1 am which may keep you up. This hotel is not on the beach or within walking distance, they have a sister property with beach access which you can go to by shuttle or car.

Raa At

It was overwhelmingly sweet to be remembered and told welcome home by every single member of staff at hotel from my previous stay! I love coming here because the customer service is 5 stars, the food is to die for, and it is such a beautiful hotel!! Will be revisiting soon!

Caiomhe Marks

Lovely hotel with a great view of the sea and mountains. There is good and convenient complimentary shuttle bus services, food was good and staff are the most friendly and accomadating I have met throughout travels, as goes with most of people of Morocco. Mouran was very polite and looked after our luggage after check out and was very patient when we needed to get stuff from the bags. The standard king room was more than big enough for two (or 3 if needed) as well as very clean. The hotel maids did a very good job too and clean the room everyday to a great standard. The bar has a good selection of drinks, again with friendly accommodating staff. Hope to visit again soon and use hyatt place again.

Maciek Hewelt

We were positively surprised by the level of the hospitality that we've received in that place. Location - perfect! In the middle of the touristic district, very close to the beautiful beach and promenade. The room was comfortable, with the nice view and we felt very well in it. We had a problem with the light that was impossible to turn off, which we reported to reception desk. There was some service intervention but helped just for and hour, and than the light remain with the same problem. The silent hours are also worth to consider, as in some rooms were everyday noisy party, which didn't helped to put a child asleep. Food and drinks were in very good quality and variety to choose from. Nice pool area, with rather cold water, but still we've spent a very good time there, playing in the water and having some sun baths. Last but not leas - Animation Team - it was definitely the bright side of this facility. Animators were amazing while preparing and driving the programs for adults and kids. They were easy going, and very good in encouraging guests to participate in activities. I used to work in the hospitality market where I had a good experience with animation service, but the Jumbo Team in Kenzi Europa Hotel are far beyond any animation experience that I have experienced.

Sophie Ellis

Spent almost a week here during Ramadan. I will start with the pros: Choices of outdoor activities are endless!!! - waterslides, tennis, boules, football/basketball, swimming in the main pool, darts, table tennis, aqua aerobics and other activities with the entertainment team. Gym too inside and massage facilities. Good sized room with sea and pool view! Great location, nearby to everything. Breakfast very yummy and the staff in there each morning really friendly - they do not serve meat for breakfast but this was not an issue for us. Lots of space, I didn’t feel like it was crowded at all during the stay, even during peak breakfast or pool times etc. The bed is absolutely massive and comfortable too, the pillows again are ginormous but comfy. It was a nice touch having fresh fruit and water waiting for us when we checked in after a long day of travel. Most staff and doormen are lovely and couldn’t do enough for you. Beautiful gardens around pool and hotel. Cons: Cleanliness of pools and top of the tall slide could be better. Cleanliness of hotel room floor could also be better as my white socks were brown by the end of the day just by walking across the floor a few times. Couple of Reception staff not very helpful at all - some are lovely though. Our aircon would only blow really hot heat the last couple of nights, and our door wouldn’t lock from the inside - did report to reception but nothing was done. Was told they do hammam massage here but when I enquired was told that they don’t. The gym is basic and without aircon.

Javeed Pate

Overall its good hotel conveniently located approximately a few mins walk from the beach. It has great pool for the kids with 4 slides. A main pool for the more confident swimmers and shallow pool with small slides for the toddlers. You get a good selection for breakfast with very helpful staff. I have e stayed at other hotels where staff expect you to tip them and won't leave but the guys at Kenzi are more interested in providing a good experience. The staff at reception are always polite and friendly. Even to the point whilst I was on the adjoining barbers next door the manager of the hotel was fully aware of the issue I had around interconnecting rooms (which was resolved 2 days into my stay) had asked if all was OK. Which considering the hundreds of guests at the hotel and never meeting him before felt reassuring. Also provided extra beds without a fuss. Felt really good the entertainment for kids in the morning and even was great too. Rooms are kept clean daily. The only ask I would say would be to give and update to the rooms to modernise but that's just being picky. Overall highly recommended to families.

Lily Xu

The room was terrible, the worst four-star hotel I ever booked. The floor was dirty after cleaning. There is no instruction on how to call the reception. The furniture was old. It is not soundproof, I was terribly disturbed by the guests talking in the hallway during middle night. We came in December, the water in swimmingpool was cold and lack of maintenance. Good location though with easy access to beach and good restaurants.

Mark DeJong

I am 123 km away and I couldn’t get away fast enough. From the moment I walked through the metal detector I was scammed. We purchased half board and was told they would give us lunch for free and dinner that day. When we went to dinner that night Surprise dinner was not free. Thanks front desk liar.

Brett Martin

Lovely interior, exterior & beach! My room was amazing (#161 in main block above bar & pool). Loud bar party was Friday & Saturday but not Sunday and silicone earplugs blocked the noise. Rooms are in good shape, comfy & quiet. Food is quite good (lots of red meat, fresh veg, pasta & deserts), but drinks are quite basic (only 1 beer & 1 poor white wine). Staff are good & most speak English, but it is a bit of a tipping culture. Pool is huge & gym is well stocked. Huge lobby that is busy all day as it’s the only place with WiFi.

Paula Wilkinson

Magical Morocco. This place is wonderful. The food is excellent and plentiful to suit all tastes. It's clean with well kept gardens and the staff are very friendly One of the waiting staff a young man called Said is wonderful, very patient, and kind with a great sense of humour. His people skills are outstanding and I feel he is much underused by the hotel, he could well be a trainee manager. All in all Morocco is a beautiful country with old fashioned standards and it takes some beating. I doubt I will ever go back to European countries

Amana Khan

The worse hotel I have ever stayed at! As soon as we arrived we checked our rooms that were out on the street rather than the hotel itself. The phone wire was cut off and no wifi in the room, so if you need help or are in any danger you can’t reach out to anyone. We asked for a change but they said NO! Bear in mind I have health condition and so does my partner. Unhelpful staff! Made the first day really unpleasant. I wouldn’t recommend this. Save your money or come on holiday and ruin your whole mood. The room is old and not verry clean. It smells like varnish and dusty floors.

Vilma Vilmukas

A very nice, big, fully equipped hotel. The hotel is in a very good location. The staff is very nice. I also really liked the evening programs. Loved the night club too. Big pool, good and tasty food, beautiful view of the ocean. I would like to come back again ☺️

Andrew Jackson

This hotel is very comfortable . The location is absolutely fantastic staff are brilliant all through the hotel . We took our grandson and they made him welcome in all areas . Only one thing I found wrong is most of the meals are wrote in French and not much if any in English but do not let it stop you coming here . Fantastic price from easyjet all inclusive holiday packages

Narinder Kumari

Beautiful hotel. The staff and entertainment staff we very friendly and very attentive. The hotel was amazing and very clean. The beach is amazing only a stone throw away. I would recommend this hotel 💯%

janet haslam

Had an absolutely amazing holiday here. The hotel is lovely, and the staff are nice and friendly. Rooms are cleaned every day. The hotel offers trips out. We did 2, which were great - city trip and the Crocopark trip, (amazing value) The main pool was great, and activities were on in the afternoon. There is another quieter pool (colder) and a smaller area with slides. A wide variety of food & drink were on offer. I am a fussy eater, but I always found plenty to eat. The surrounding area is spectacular.

Andy Bishop

Had a fantastic room. Really comfortable bed. The location is perfect. A five minute walk from a really good supermarket and really close to Agadir beach, which is one of the nicest beaches I have seen. The staff are very friendly and the buffet is brilliant. We had turkey and stuffing on Christmas eve, with all the trimmings. One evening we had the best lamb I've ever had in a hotel. The wine is plentiful and the pool is warm. The coffee is very good, so are the early evening snacks. All around, extremely good place to stay.

maciek bar

Very nice stay, food great, lots of choice. In my experience all inclusive is great with a selection of good quality alcohol and wine and beer is excellent. I enjoyed my stay a Star above any Spanish hotel. Staff great.....

Robert Guest

Nice enough place but not 5 star. Rooms are fine but if you're on the Casino side (block 1) then you'll probably get woken every night. Food is okay but not too much variety. WiFi is awful and frustrating. Staff are friendly but French is better than English. Not far from sea front and nice walk to the marina

Reem Asaad

The time we spent at the resort was very nice. We enjoyed our stay and the service was excellent the The food was varied and delicious The staff was more than wonderful. I especially mention Ikram Cherabi because she was dynamic and very quick to attend to people’s needs and help everyone with a smiling face and a warm welcome. The massage was very good and also the staff there was nice. I will actually come back with my family again because it was a more than wonderful vacation.

Darlene Rouleau

The grounds are beautiful and loved the ocean front sitting area and bar. Food at the 2 restaurants was delicious and a huge variety at the breakfast buffet. Great location for running either on the pace trail or along the beach and an easy walk to town. Full gym. I stayed for a work meeting. The service (water, tea, snacks) during the meeting kept us going. Loved the midday yoga breaks to revive us for the afternoon. Would recommend for either work staff meetings or just relaxing.

Ross Smith

A very nice resort on the beach. The bungalows were all large, clean and had good amenities. The gardens around the bungalow were well tended and created a nice ambience.The staff were all very friendly, especially the restaurant staff, and the food was delicious, offering a nice mix of local dishes and international cuisine. I would be more than happy to return.

Giulia Di Vito francesco

The structures (bungalows) and the overall resort is quite nice and well maintained. The rooms are overpriced and the bed’s mattress should be replaced for sure!!! Very hard and uncomfortable ones. The service could be better… we tried to have dinner inside but we got disappointed the first night due to the service and the quality of the food. My experience at the restaurant was very bad and quite disrespectful from the waiters… I’m vegetarian and I read very carefully the menu… I ordered a salad from the vegetarian menu and they brought me the one from the normal one with salmon in it. I had to separate the salmon from the rest of the salad (maximum 3 pieces) and at the end … surpriseeee!! They made me pay the salad 6€ more cause this was the difference with the vegetarian option… when I told them what happened they didn’t even apologize and made me think that I’m stupid and I ordered wrongly. The spa also is almost not existing. If you already have booked here I strongly suggest you the Hyatt resort reachable by foot where the service and the food are on point!

Alexander Zweifel

I wanted to rate the hotel at 5 stars, but there's just a few things that held me back. I'll go into more detail, but long story short: make sure to book a bungalow and not a room! Positives first: Location is absolutely perfect. Beautiful sunsets, close to the beach and what's most important - close to Taghazout meaning you can take a quick walk and grab some lunch outside the hotel. Best aspect of the hotel by far. The staff is attentive and very caring, smiling and helpful. No issues here. Good breakfast, though not perfect. It gets a little crowded and a little dirty fast. Also the choice is limited, since only desserts change. The rest stays the same. The beach bar has a good variety of snacks and drinks. They are rather expensive, but a few hidden gems like the tuna sandwich make up for the lackluster drinks. Now the negatives: We were convinced we were getting a bungalow accomodation, but sadly we got a room in a bigger building. And that room is the biggest letdown... It's showing its age with some of the paint coming off, the shower being somewhat dirty and the sink leaking. Overall it seemed like the room needed an overhaul sooner than later. Also no sound deadening whatsoever... Whatever was going on in the hallway or in the rooms around, we were perfectly aware of it... Thankfully we spent most of our time surfing, sunbathing and enjoying the weather outside, so we didn't have to spend too much time in the room. I'm convinced that, with the bungalow accomodation, this hotel is one of the best choices around!

GSHK LTD

We booked this hotel, and send an email to ensure our needs are ok, Yet, the hotel confirmed that they have electrical car chargers. Once we arrived, the hotel has old chargers for Tesla only, they cannot support new electrical cars like Mercedes and others. The manager instead of apologizing, started making excuses totally ridiculous. The hotel is old, tight parking no charger for electrical car.

Aaron G

The staff made the trip a wonderful experience, the from high level of customer service at breakfast to enjoyable conversations around the pool area. The food overall was good, tasty and had me coming back for more especially the poolside menu. Now is a good time to go as its not too busy and the temperature is warm enough to sun lounge without getting burnt

shahid khan

It was a good 5 days business stay rooms were small no balcony, the rooms was cleaned daily friendly staff most spoke little English but they understood. At the bar very slow service waiting time for a drink is about 10min to 30mins and when you got the drinks there was missing basic condiments like order a tea no sugar or no spoon. Good range of food nicely presented and tasted great. Overall a good stay just very slow service.

El Mahdi Juiher

I stayed with my family in this hotel for the first time. I booked a luxury room facing the beach and the pool. Upon check in i was surprised as the hotel looked even better than the photos. The lobby is magical and the staff spoke English and played with my children. We felt like home. The food was very tasty and the service is 7 stars. The staff were friendly to us throughout the stay. Thank you all.

Mamoun Ibrahim

It is an expensive hotel but we only stayed for two days and therefore affordable, especially at this time of the year (October). The staff is very professional and helpful. Basically you can ask them for about everything and they would provide good advise. The breakfast is great with a wide range and selection of quality products. You can ask for as much coffee, tee and fresh juice as you wish. The rooms are clean and looks great, BUT we were upgraded to a superior double room and therefore I´m not quite sure how spacious the standard room would have been. The pool and seating options in the garden are fantastic. The beach is not far and it is absolutely clean and fantastic. Again I doubt there would be sufficient space in the main season but I´m just speculating. All in all it was a great experience and I´d choose this hotel again should I be able to afford a whole week stay.

Hidden Marrakech

🏆TOP TIP: Fantastic for a relaxing short break by the sea with friendly service. ✨ With a recent refurbishment, the contemporary rooms are spacious and inviting. The food in the various restaurants is enjoyable with kind service. The heated pool and large sunbeds are perfect for relaxation. Don't forget the private beach, adding that extra touch of luxury to your stay!

David Blake

Great hotel. But won’t be returning as the boom boom music originating from the dining room and bar area ruins the carefully nurtured peaceful garden areas. We have a week left but doubt we can stay the course. I note others have remarked on this. Otherwise great. Shame. Yes we have asked twice.

Clare P

I really like this place. The staff are lovely, it's completely relaxing. The pool areas are beautiful. In my opinion there are two areas where it could improve. 1. The bar plays dance club music, it was loud, not relaxing and not my thing. To be fair, not wanting to be in that space when that was playing probably saved us a lot of money in drinks. 2. There are 3 evening eating locations. 1 being buffet with the other two serving tapas. I'm not a big buffet fan and I don't enjoy tapas so that left evening meals pretty limited. Otherwise, thoroughly enjoyable.

GSHK LTD

It's not worth it They did not have electrical charger for my electrical car as they had said in advance. The hotel is old. Parking is small. It's more like a 3 star Further away from city.

Green

The best spot in Morocco, everything is beautiful here, just in front to the beach, the food is excellent, the service is beyond imagination, two pool one warm one not everything was great. Hotel like that and n the USA u need a least one thousand dollars, seya next time

Ulrik Jørgensen

Fantastic hotel. We were there for a week in March. Super clean and spacious all inclusive hotel 🏨. We had a pool and ocean view room. Super nice, spacious and clean. The all inclusive part was also good with 2 restaurants to choose from. The food was good and fresh, but for 7 days it was a bit trivial and the same food that was served every day. Drinks 🍹 were not fantastic this should be improved. Coffee ☕️ was good the most of the time. The pool 🏊 was super good and very big, but a bit cold 🥶 in March as it was not heated. You were always able to find a sun bed and there was plenty of space between the sun beds. All in all a really good hotel 🏨 with super friendly staff and super clean and comfortable. Big recommendation from my end 🙏😎🏝️

Elena Kutko

It was just an outstanding experience to be hosted at this hotel :) 1. Reception : extremely polite, welcoming and really supportive. Very fast check in and check out. Clear and detailed information was provided about facilities . All our requests were met with a smile and completed very fast: from a room charge to sending flowers, iron and etc to our room. Just professionals and very friendly and lovely people. 2. Restaurants : loads of food, good quality and a huge selection. All meals with no exception were really nicely prepared and always fresh. Service is also a very strong side and a separate Thanks for Happy Birthday song, that made our evening :) 3. Housekeeping: very attentive and organized. Every day clean and tidy room was waiting for us , all extra requests again were fulfilled without any issues. 4. territory is just gorgeous and pleasant to stay at :) 5. Entrainment team do their best to keep everyone happy Thanks for a wonderful vacation!

Harrison merriman

Honest English Review: On the whole this resort is amazing and some fantastic service and food. Views are fantastic. Service from cleaners, waiters and entertainment staff was brilliant. (Final paragraph explains my slight disappointment) It was our honeymoon and though we were treated well there wasn't any additional effort made to make us feel welcomed, which was a little sad. But still worth the money. The entertainment team try to make you join in with anything and everything which is good fun for the first few days but gets a little frustrating after a few days if you want to just relax. The location is a little isolating, yet right next to the beach which is so nice. You can do loads of tours here. Use your guide as it will be cheaper but please tip, as this helps the locals hugely. We had a pool which was nice to relax in though 40cm deep. Food was very good, huge selection and 3 course Moroccan food was incredible - Have to book this. The front of house are fairly unfriendly to British people and would not let me change my currency into smaller amounts, which was intended to be used for tipping. To allow a fair share of the staff got some. Due to this I couldn't tip all staff.

Adam Chapman

We’ve been here for 3 days so far and we love it! The entertainment staff are amazing, friendly and work so hard to keep everyone entertained and happy whilst staying here! The food is very good and the hotel it’s self is beautiful, spacious and has super easy access to the beach, we love it!

Eszter Hegedűs

We had an absolutely magical holiday thanks to the amazing staff and service at the hotel. The rooms were nice, spacious and always cleaned and restocked on request. The food selection was amazing and always delicious. What made our holiday even better was the incredible bar, restaurant and concierge staff. A huge thank you to them for looking after us so well and making our holiday special! We'll definitely be back.

Patrizia Capoduro

This is my second stay at the Hotel Tivoli and like the first time back in January 2017 I find it very pleasant in every sector. The rooms are large, clean and all come with a nice balcony where you can place a table with chairs. The swimming pool is large and clean with the nice background of music. The restaurant is impeccable with a variety of food for breakfast. The staff are all very kind and helpful, the security staff is present 24 hours a day and its location is ideal for going to the beach because it's only 200 metres away. I highly recommend it!

Ganna Miro

I would give this hotel 5 stars cos it is definitely a great value for money. Totally agree with a previous review. The staff is doing a great job. The area is clean and nice. Room is great, very big. A pleasure to spend time there. Yes, some areas need refreshments but sorry. If u want a whole package go down the strand where u will find a number of more luxurious hotels. But be ready to pay a triple price and more. I was pleasantly surprised with a food. I was not sure if I will have many options here with my vegan diet. But kitchen does a great job. All meals they cook are made to eat, not just for quantity of dishes. Staying here now and the only concern is the weather so far:)

Alan Staton

Food great room was very nice although other guests were complaining of mould safe not working and shower leaking. Our balcony was a bit loose. The main areas were nice but a little dated. On the whole it needs a bit of TLC but we met some lovely friends and the animation team were fantastic and worth 1 of the stars I rated.

Umm Gul

The whole place needs to be refurbished. Had to remind them to bring towels. Spa closed. Stayed in this hotel for two weeks. Horrible staff. Horrible place for Muslims. Music on all the time from 7am- 12am. Cleaners did a good job and they were really kind. But the rest of the staff were so rude. We asked them if they could turn the music off for 5 minutes so that we could pray as time was going, a staff member refused even though he was Muslim. Same breakfast everyday. Bland food! Could hardly eat anything. Europeans given more importance than Muslims. They were willing to do everything for them. Could not tell I was in a Muslim country at all. Muslims- avoid going to this hotel!

Agnieszka Patrycja Nidecka

Friendly staff. Nice rooms. Room cleanliness is fine at first but the class of the maintenance depends on weather you tip. Great food, especially regional dishes. Lacks spa/gym facilities. Free WiFi is available almost everywhere with a good quality for a hotel. Well located.