Sedinam Afewu
We enjoyed our stay here! The staff were all very lovely and helpful! Special thanks to H. Mariam at the reception, she was helpful, understanding and kind.
Regarding the breakfast, specifically the hot food, I would have loved more variety but it was lovely to experience a moroccan breakfast.
The hotel is quite traditional appearance-wise. Our room was clean, and the facilities in the room were decent! It would have been nice to have milk to make tea!
All in all, great location! The bus stop is about 10mins away, ans many food shops nearby!
Kathy LS
Amazing hotel and the service from staff was exceptional. Very customer service orientated.
Our room had a drain issue, we went to request it be fixed but we were moved to a better room instead. The receptionist went above and beyond and was very friendly.
Great food. Always something delicious to eat.
Loved Abdul who kept his area of the restaurant clean and tidy. Ready for the next guest.
The entertainment was non stop and they were definitely there to keep guests happy.
Bar staff were friendly, helpful and worked hard.
I cannot fault this hotel.
I paid for a 3-4 star hotel but got a 5 star service.
Sarah Connell
I booked into the spa fpr a hammam and a massage and aas greeted by the lovely maria, who explained all the packages, prices and gave me my time to come. I arrived and the girls were so thorough gentle and caring. Hair washed and full body scrub and an hours massage. I have never had a massage where I have felt so lightly afterwards. The lovely meena spent time making sure I was relaxed, happy and content, very professional service and very clean premises. I have loved my first experience of a moroccon massage and gamma that I have booked in for another.. thank you to the amazing girls Maria and meena xx
Egle Dranseikiene
First of all I would like to say that hotel's staff was simply wonderful. Always willing to help. I would like to mention Abdullah and Bd from the restaurant. They did put a personal touch for us by reserving our favourite table for breakfast and dinner. They would put 🌹 petals and other personal things that we liked. Without them we wouldn't be able to get this table. Or sometimes any table as restaurant could get very busy.
Also, I would like to mention Soufiane for the help of all of our excursions. He went an extra mile to help me to get a refund from a different company who did not show up! Without him, this refund would never happen.
This is a constructive criticism. To do with a hotel and not people. At the beginning we were given a terrible room. The toilet and bed light was broken, no room to put all of our toiletries, dirty and broken bath. We managed to change our room after 2 nights for something totally different.
The issue is that part of the hotel is renovated and feels like a different place!
Mathew O'Donnell
The hotel is OK (a bit worn; mostly clean) but the staff are a disgrace to hospitality... my wife and I requested a quiet room when we booked (travelling with two kids under 5) and we confirmed the need for a quiet room on arrival. Regardless, we were placed in a room that overlooked a nightclub - the first night was horrific.
In the morning, we asked to be moved to a quieter room, which they did, but were moved to a room that overlooked a temporary stage.
We raised concerns as soon as we saw the stage, but were assured that the room would be much much quieter any noise from the stage would stop at 2300. 2315 came, the noise remained, so I went to ask whether we would be refunded if we checked out in the morning (5 days early). I was advised that a refund is only possible in the first 18hrs of our stay and that MY WIFE AND I were lying about requesting a quiet room. We were also informed that it was only the entertainment (a "snake charmer") that stops at 2300... there's a resident DJ that pumps out the tunes until 0100!
I am now laying here pissed off at being called a liar (having been lied to myself) and knowing that we will again have two very grumpy children tomorrow (not helped by the fact that I, too, am sleep deprived).
If you want to be well rested enough to enjoy your holiday (and not be accused of lying about something that's demonstrably true), I sincerely recommend giving Hotel Argana a wide berth.
My Booking
