Robert Millen
I've just came back from 2 weeks there with my 7yr old daughter. Had an amazing time. From the 1st day the staff were so welcoming. Yes it's definitely designed for French visitors but most if not all speak English if you ask. We met some great people like Hassan who is the lifeguard at the slides pool. My daughter had a great laugh with him as did I. All the bar staff are friendly and like to engage in conversation with you which is nice. The cleaners do a great job with the rooms always making nice things with the towels. Now for the food... OMG it was amazing genuinely. The flavours of the meats, vegetables was delicious. The foods cooked in the tagines were also full of flavour. Entertainment Staff do a fantastic job there all day and night. Always helpful and nonstop. The shows in the theatre are mostly in French but do some parts in English. We both really enjoyed our 1st trip to Agadir and this hotel. Will definitely be back. Thank you everyone at Valeria for making our holiday memorable.
CbG X
Disappointing Experience at Valeria Resort – A Bargain That Came at a Cost
My partner and I booked a 10-night stay at the Valeria resort in June for two adults, costing £1,475 at a 4-star property. Initially, I was thrilled—a new country, a seemingly beautiful resort, and a price that felt like a steal. However, by day three, the reality hit hard: you get what you pay for, and in our case, that included food poisoning and a series of disappointments.
Food Quality and Hygiene Issues
The all-you-can-eat buffet was a major letdown. The food was often lukewarm, attracting flies and even birds that wandered freely in the restaurant. I noticed food stashed behind the buffet, barely wrapped and placed on the floor during breakfast service, which raised serious hygiene concerns. The meat served was almost entirely fat, with little edible content. Unsurprisingly, both my partner and I suffered food poisoning, which ruined two days of our holiday. On our last day, we met two other guests who shared similar experiences, having also fallen ill after eating exclusively at the resort. After some research, I discovered multiple allegations of food poisoning linked to this resort—information I wish I’d seen before booking.
Language and Cultural Bias
As British guests, we felt overlooked. The resort caters predominantly to French guests, with an estimated 95% French clientele. Staff made minimal effort to communicate in English, and all entertainment was exclusively in French, leaving us feeling excluded. Reviews had mentioned this bias, but I underestimated how isolating it would be. A more inclusive approach would have made a significant difference.
Unprofessional Staff Behavior
The entertainment staff’s conduct was another low point. During dinner one evening, two male employees were openly discussing their sex lives with two female guests from Manchester, in a restaurant surrounded by other guests, including children. This was neither discreet nor professional, and it was uncomfortable to witness. While I have no issue with staff interacting with guests, such intimate conversations in a public setting were inappropriate and should be addressed by management.
Final Thoughts
While the resort’s low price and attractive appearance initially seemed like a bargain, the reality was far from it. Poor food hygiene, cultural exclusivity, and unprofessional staff behavior overshadowed any positives. I strongly recommend potential guests research reviews thoroughly and consider paying more for a resort with better standards. Management should prioritize food safety, staff training, and inclusivity to improve the guest experience.
Anna Kuczynska
One of the best hotels I’ve been to. Went with a friend and a family of 12, we all loved it. The rooms are modern and clean. The food is good although there’s not a big selection there’s always something for everyone. Staff are wonderful especially the animation team, very enthusiastic people and put all their effort in during daytime animation and evening shows. Hotels location is perfect, a short walk to the beach and supermarkets all around the place. Will definitely be coming back next year :)
Whitney Diedericks
My partner and I stayed here 31/05/25-07/06/25 the hotel is in a good location, close to the beach. Service is okay at best.
There aren't enough sun beds and parasols, resulting in the guests taking them from others (witnessed this several times). The building itself is a little tired and could do with updating.
Rooms are made up everyday if you like, but the towels were not replaced and had wet towels several days running. One day they only gave us 1 towel we did not ask for another as it was our last night there. In the morning when we checked out the hotel staff accused us of stealing a towel. We tried explaining that the cleaner never replaced it when she was saying she had. They made us open up our suitcase and rifled through it. There was no apology after. Overall our stay was okay but only due to the excursions we planned, would not stay here again though morocco itself was fantastic.
Lee Walton
Ignore the negative reviews. This maybe a budget hotel and in some aspects it clearly is but overall it's lovely. It's good value and the food is plentiful and of good quality, if you like Lasagne then make sure to grab some as it is some of the best I have ever had and it's absolutely stuffed full of meat. Plenty of sun loungers to go round. The entertainment is in French so wasn't for us but not to worry as we knew that before we arrived. The hotel is very clean and the gardens are well maintained. The hotels private beach is just a 5 minute walk away.
My Booking
