Playa Del Ingles

Soph D

Recently had a short stay here. Great location as it’s a stones throw away from plenty of lively bars! The rooms were very clean, no problems there! The pool is a great size, there are also plenty of sun beds. You’re never fighting for one! The food is the only let down if I’m honest. Cold and same old every day. But to be honest, I go all inclusive for the drinks, not the food!😆 it’s in a perfect location. No more than a 20 minute walk from the jumbo centre. Would most likely stay here again. Definitely worth the money.

Rikesh Mistry

We stayed at this hotel in March 2024. A word of warning for others: food hygiene standards in breakfast are terrible, particularly for people with dietary requirements - Myself & my wife are both vegetarian and when I was going to collect eggs, I noticed the lady was frying bacon in the same grill-top as the eggs! Breakfast options were not very fresh either + not enough choice. We paid for sea-view room but were told the hotel was full & got no refund or apology - staff were brutal! Shower water also kept leaking out into the bathroom which was unpleasant. It also gets very loud at night when trying to sleep you can hear all the bars and music. Very disappointing, pay more elsewhere and go 4 star instead !

Steve Forder

I always base my reviews on a number of factors, not star ratings. For me, it's about service, cleanliness and value. For the price I paid the staff (Orlando on arrival and Tatiana at departure to name 2) made sure everything , even the bumps went smoothly. Green Fields offers great value. The room was spotlessly clean. A basement North side room with patio, 2 beds, kitchenette and bathroom. The shower was hot and had great power. Food, I enjoyed the salads and fried beef and fish. Yes, you're not going to get 6 different types of cheese or an endless supply of meats, but you do have good quality food that for the price I wasn't expecting. Their is a well stocked pool and night bar. Infact the ramge for all.inclusive for drinks was as good as neighbouring 4 star I've stayed before.I always travel and sleep with ear plugs (even in 5star hotels) and was not disturbed. I was pleasantly surprised throughout my stay... and WOULD stay again.

Lord Alphington

This is a great hotel, nice rooms, good food and in a good location just a 10 min walk to the beach. The staff are friendly and helpful. The restaurant is a bustling noisy experience, but it's easy to find a quiet table. The food is freshly cooked 🍳 and plentiful. With a good selection.

Carly Bennett-Wright

Very good location, not far from anything you need but noisy early in the morning with deliveries and staff arriving. Also, the staff were good and perfectly polite but not very friendly. Except the entertainment staff member who made the holiday! Would stay again!

Lee Mcculloch

The rooms are really dated. Beds and pillows like bricks and have to pay to watch tv. Not very clean and welcoming. The balcony was best part of the room. Lighting was terrible aswell but for a cheap week was fine. Lifts are tiny and take forever to come and if 4 people in there u csnt fit in. The pool area is nice but the beds are just plastic really could have done with a mattress as not comfortable especially after you are sore from the hard beds in the room. Staff are lovely and i mean really really nice. From reception to the bar to cleaners everyone is friendly and helpfull. Food is basic and not a lot of choice but fresh salad bar each meal and i think 7 main meal options at other times. I did get pork in a sauce one afternoon and the meat was raw not a little but completly raw. I didnt complain just left it but i did see the waiter shout over the cook and show them. I didnt want to make a issue so never said anything but did put be off a little. If i was here 2 weeks i would not have ate there as pork most days with hot dog and burger and chips. Salad was the best. Bar and drinks were great no issues and Alex on the bar of a an evening was lovely really friendly and helpfull with information about the local area. Also the lady at reception in the blazer was lovely i think she was the manager she always took time out to speak with you and was genuine. The shop is well stocked but older guy on till and lad stocking shelves would shout to each other while serving you and laugh and made you feel like they were taking the mick out you some time. Would i go back No probs not it was a cheap hotel but after all the extras with bags seats transfers i should have booked with TUI for a better hotel. Live and learn still enjoyed it and still had fun but wouldnt go back

Claire Summers

Yes the place is old and definitely needs a refurb, but the apartment size was great and close the the beach and amenities. The food was hit and miss with All inclusive, the staff generally friendly just a couple of team members working in the restaurant had NO customer service skills. But if you want a cheap holiday choose here .

intro master

The service here was shocking the staff were so rude and not very accommodating! Food was absolutely disgusting and very much the same everyday. There was a lovely English lady called Kay who made the experience a lot nicer. The surroundings were great, but this hotel was awful and we will definitely not be going back there.

Nikolett Misányi

Very nice team, super close to the beach, nice big rooms with beautiful view, food is 5 out of 10, supermarket downstairs straight at the entrance. We did not try the pool, as the beach is 5 mins away, but looked clean, an lots of sun-beds. Overall it was a good experience

Paul Cowan

Location of this hotel is easy 5star. You can get transport to anywhere on the island from here. The hotel itself would get a 5star for the people running the show, so friendly helpful and understanding. I can go on but if you read this you will get the idea. So why only 5star it is tired and the cracks are beginning to show but if you want a good holiday you can see through that. And it is clean.

Martin Michaelsen

A very nice and cosy hotel. All rooms are on ground level. There is a pool and a large spa area. The hotel is very calm and peaceful. Only small things where a bit annoying. 1) Breakfast opens at 9.00, 2) Diesel smoke from a generator near the pool 3) If you want to enter the hotel when the reception is closed you have to traverse the whole grounds to get to your room 4) on occasion sewer smells

marco lirio diaz

Think twice about staying here. Wi-Fi and TV don't work in the room despite 3 days since I arrived to get it fixed. When I got serious with the reception, they left a bottle of wine in the room, nice, but insufficient after 3 days of hassle and Internet still not working. I had to pay to get additional data with my provider. Cleaning questionable and missed every day to refill the coffee cups. The worse of all is when taking a shower and when you are done, the water is running into the room. The bathroom ended up like a swimming pool, and I had to dry the floor with the towels. I came to relax and not having to speak to reception every day to get things fixed, when I expected basis to be working. NOT WORTHY €160 a night. The facilities in the complex are OK, but the swimming pool is full of tree leaves and god knows what.

steven Nash

Fabulous chic resort. Lovely clean rooms. Great pool and bar area. Brilliant staff. Location spot on. Only a two minute walk to the Yumbo. Only negative is the rooms have connecting doors. If your neighbours are noisy like ours were it sounds like they are in your room.

Jonatan Sanderovitch

I had an absolutely fantastic stay at Sanom Beach Hotel in Gran Canaria! From the moment I stepped through the doors, the staff went above and beyond to cater to my every need, making my experience truly exceptional. The receptionists were not only efficient but also incredibly friendly and enjoyable to converse with. The room surpassed all my expectations; it was nothing short of perfection. Every amenity one could desire was thoughtfully provided, and the spacious layout added an extra layer of comfort. My room's proximity to the pool only enhanced my overall satisfaction, providing a delightful view and easy access. For those seeking tranquility yet wanting to remain close to key attractions like Yambo Center, restaurants, and nightlife, this resort is the ideal choice. Sanom Beach Hotel strikes the perfect balance, offering a serene environment without compromising on accessibility to the vibrant pulse of the island. I wholeheartedly recommend this hotel to anyone planning a visit to Gran Canaria. The combination of attentive service, superb facilities, and a strategic location makes it a top-notch choice. Without a doubt, I rate my experience a solid 10/10 and will enthusiastically share this gem with friends and fellow travelers alike. Thank you, Sanom Beach Hotel, for making my stay unforgettable!

Michael Perry

I was staying in a hotel nearby, but it was such awful quality, I was looking for a new one. The Sanom was such an unexpected gem. The rooms are wonderful, the decor is calm and lovely, everything was clean, and the whole style is beautifully Californian. It has all the facilities you will need. I really recommend it.

Dániel Fazekas

Last week we were for the third time in that hotel and we would like to thank all the staff at the hotel. We had a great time and we are very satisfied with everything. We really like the pleasant, relaxing atmosphere of the hotel. Nice surroundings, palm trees, lots of pools, super outdoor bar, clean and comfortable rooms, plenty of delicious food, nice and attentive waiters in the restaurant, super programs in the evening (dance show). We will definitely book here again next time.

Heather

Very outdated rooms and restaurant. Damaged decor in rooms gives a run down feeling. Service was good overall. Long queues at bars at times. Pools in good condition and lots of sunbeds available only a small amount reserved first thing from guests. Day and evening entertainment was awful. On the coast lovely coastal walk lots of inclines to be aware of but ramps are there if needed but would question the angle on the ramps built.

croldan1

Hotel has a good location that allows you to walk through the beaches in the area. Pool is decent and drinks are just average. Breakfast is very basic and not tasty at all. Some parts of the hotel are old and remind you of a venue of the 80s. Curtains are not dark enough and let the light pass through since 7am. I was expecting a little more based on their photos and reviews.

Lilian den H

I would recommend Beverly Park. The location is great and the drinks are very nice (even sparkling wine is included). However, some things could be better, for example, you only get new towels every two days and new bed sheets every three days. The food isn’t very varied and the reception didn’t even have a pen for me when I asked for one (there were none in the room).

Debbie Buck

Rooms very shabby and old fashioned. There isn’t even a safe in your room. Food average, drinks poor and often long queues at the bar. Staff were very helpful and friendly. Hotel was very clean. Good location.

traplava

Rooms were small but very lovely and cleaned every day. The views were good overlooking the sea one end and the mountains the other. Daily games played by the pool by amazing staff. Right near shopping centres and about a 5min drive from the Yumbo Centre which is a great night out (maybe not for kids though). The hotel was clean and very good for kids, with an arcade and games played with staff. Also a small but equipped gym for anyone wanting to work out. Overall it was good, the food was nice but was quite samey after a week so I recommend bringing some extra euros to eat out. Lovely Chinese near etc.

Siobhan

Rooms are basic but kept very clean, just like most of the hotel it's kept spotless. Most staff were pretty approachable and friendly, I must mention 'Javier R', we all noticed how smiley, attentive and generally brilliant at his job he was, very nice man! The food is repetitive at times but plenty of fresh options and it is tasty. Something for everyone. I drink wine and the white on tap is nice for what it is 🍷 First time visiting Gran canaria, hotel is located in a good area for exploring. Taxis are very reliable and reception staff are happy to book them for you. Definitely recommend visiting Aqualand, it's pricey but fun! Pool area is nice and we all enjoyed using the pools. Definitely would enjoy some music playing throughout day, would make better atmosphere but we enjoyed when music was played!

Peter Hall

This is a decent hotel. The rooms are spacious, clean & tidy. Plenty of pools & other facilities. The food is decent, however not to everyone's taste. It can be a bit of the same everyday. Around the pool area there were quite a few broken tiles. These could easily cut someone's foot. It's very close to a lot of local facilities & bars. I wouldn't go all inclusive again.

kate winstanley

Shocking experience. Upgraded to supposed deluxe room .nothing deluxe about it. Got sea view and 4 coffee pods for an extra 190. A lot of cash to see sea . Food disgusting cold 🥶 Pool area nice but you can't get a lounger after 8am Towels left on loungers all day, not removed by staff as per information. Staff rude and dismissive. Looks like a nice hotel at first glance !!

Annerieke Oudshoorn

We compared quite some hotels and read a lot of reviews before making a reservation but we were so happy we chose the Abora Continental! For everybody complaining about the food, drinks or anything else, I would like to say, keep in mind you booked and paid for a 3 star hotel and not a luxurious and expensive 5 star property. The food has a lot of variety every day, the staff in the restaurant works hard and always with a smile. Regarding the drinks I would really recommend to book the premium all inclusive, even though you are not a big drinker but you can order a good bottle of wine with your dinner, which makes diner even nicer and you can choose from a bigger selection of cocktails and drinks (all made with the 'real' brands). Besides that, as a premium all inclusive guest you can get bottles of water from the bar, which is very useful especially while travelling with children so you don't have to get your water by the glass all the time. We found the premium package absolutely worth it! The hotel and rooms are spotlessly clean and the cleaning staff thinks ahead as we got f.e. every day extra trash bags for our baby's diapers - even without asking. We liked the location a lot - if you have a rental car you are close to the highway and if you want to travel by bus, there are 2 bus stations close by (check google maps for express busses time tables - this might save you a lot of time in the bus!) The entertainment team had a fun program and there was always something going on in case you were looking for entertainment. A big thank you to all the staff including the entertainment team and especially the restaurant/bar staff; Jose Luis, Lazaro, Rolando A, Juan Luis, and Jose R. You all made our stay unforgettable!

Lucy

My husband paid for 2 nights and they have told my husband that he cannot stay in the room during the day and has to check out at 12pm and then go back later. I am appalled as he has nowhere to go and we have PAID for the apartment for 48 hours. They told him if he wants to stay in the room during the day he needs to pay €25 euros. THIS WAS NOT MENTIONED DURING BOOKING AND IS FALSE ADVERTISEMENT. I have paid for a service I have not received and I am now very stressed and upset. I am disgusted, never in my life have I heard of this nonsense.

lyn bourne

Wouldn't go back, rooms clean but furniture dates back to 70s 80s. Couldn't use the draws in the bedroom because the door of the wardrobe that housed them only opened so far. Went self catering, no kettle, toaster or microwave, only 2 hobs and an old fashion coffee machine, don't drink coffee. Cutlery and cooking utensils very poor, ended up buying our own. Pool bar open till 6pm but the indoor bar didn't open at all so couldn't have a drink in the evening, had to go out. Loved the location, so many bars and restaurants and supermarkets all within walking distance. Hotel totally let it down, so basic. Some of the reception staff were quite rude. Would definitely return to the area just not the hotel.

Christian Langenbruch

Old hotel but very cozy with comfortable decor. The rooms are so unusual that they are just as great as they are. The employees are nice and especially caring. The food was always very good. The location is perfect to get back to the hotel quickly after the party. The beach is also not far away and can be easily reached on foot. Looking forward to my next vacation in November.

Daniel Aldred

Our original room was diabolical (like stepping into the 70s, awful outdated decor), ac didn’t work in both rooms, the beds were uncomfortable (it was like laying on concrete) and it was incredibly outdated. We upgraded the room to a nicer one however the ac didn’t work and it was rather hot at night, considering it was newly renovated it was still not the greatest, very noisy in the morning with hardly any insulation from other guests. As well as the drilling at 9am in other rooms not too sure how you can put guests next to construction work? Don’t get me started on the food, we paid for half board and what a waste of money that was. I’ve never seen such a poor evening meal, the food was cold and there was mouldy fruit and flies. The only good part was the tea and the cocktail bar at the pool. My only positive was the receptionist who we spoke to numerous times to help us with our stay. As well as the daily cleaning although the towels could do with a good bleaching as some of them seemed dirty still. Guess the pool made up for everything else. Unfortunately I will not be returning to this particular hotel ever again unless it gets demolished and a new one is built in its place.

Gaetano Lanza

(Jan. 2023) We returned at Rey Carlos after the covid pandemic, we found the swimming pool and the area around it all renovated which was quite nice. We staid again in a not upgraded room which was ok and fairly clean. We also find the reception staff kind and friendly which was nice because the pasts years it wasn’t. The restaurant staff of course was excellent but during our stay there were less of them working and many time they couldn’t cope with the amount of the tasks however they did their best and they were always smiling and super kind. The breakfast and the dinner had a big decline in quality.

Anthony “Triple T” Gleeson

Lovely apartment. Sunbeds by the pool and on the roof. Not far from the beach. No snacks or bar at the property. Breakfast is available for 9€ a day. Normal buffet style. Yumbo shopping centre 10-15 minutes away on foot. Lots of bars, restaurants and shops to browse through.

Maureen Kent

My husband booked this for my 50th birthday. I was joined by my brother in law (who shares the same b-day), his wife and my sister who surprised us, visiting from Essex UK. I would like to say a massive thank you to Yudith. I asked for an iron, ice tray, amongst other things. We had issues with our shower and the treadmill in the gym. Yudith was relentless in getting all our requests sorted and the response time was amazing!! You can not fault the work ethics of staff in this hotel. Thank you to Yudith, Pavlo and all the reception staff. Thank you to the cleaning staff for being so lovely, in their bright white uniforms. Always helping us with whatever we needed, service with a smile! Always trying to speak to us in English (so sorry, our Spanish is terrible, in fact non existent!!) Last but not least thank you to the maintenance team! This hotel is very central, close to the beach, shops, bars/cafés and restaurants. Yet it's quiet, with space around the pool, in the spa and gym which you can just let yourself into using your room card. Great Wi-fi, we didn't mind that there was no air con, we were happy with the fan provided! Our room/kitchen was spacious with the sea view and well equipped. Anything we didn't have we just asked for! A great holiday, which ends tomorrow after eleven nights. We are definitely coming back! 👏🏾🙌🏾🫶🏾👏🏾🥳😊 Mo Rugundu

Craig B

Nice spacious apartment had everything you would need apart from air con, great WiFi (was getting upwards of 60mbps)even in the room. Very clean overall, although the cleaners maybe should sweep and mop the balcony now and then,it wasn't swept once while we were there (10 days) Pleasant staff. Would stay again without hesitation.

Daniel Van-Loo

We have visited Playa del Inglés many times and this is the best accommodation we have stayed in (11-15 Sept 2023). The rooms are clean, spacious, beds comfortable, and kitchen well equipped (although a couple of sharp knives for chopping onions would be nice!). There are only a couple of English language TV channels but who cares? We were on holiday !!! The pool area is clean and sunbeds were plentiful, both in the sun and the shade. The pool itself was beautifully clean and refreshing. The location is perfect - 10 mins away from the beach and also the same distance to Yumbo and Cita centres which we visit a lot. Have heard people moan that there is no air con... Ok, so there isn't but you knew that when you booked didn't you? We didn't mind - there is a massive fan in the room and I like being warm - the 4th floor got a nice breeze too. Reception staff were friendly and I hope my Spanish speaking didn't have too many mistakes in it. After all, when in Spain, we shouldn't expect others to speak English.. although they did and very probably better than I speak Spanish. All in all, this place is wonderful and also very peaceful and quiet, day and night, which suits us perfectly. We have already booked for next year. To be totally honest, I'm reluctant to say how much we love El Palmar, because then too many other people will book it and we might not be able to get in. It is absolutely gorgeous and I wish I was there now. Wifi good too. Thank you to all the staff, especially the cleaners, who amazed us by being completely glamourous, in immaculate white uniforms and never even seeming to break a sweat! See you in 2024 and please reply to me email because we want room 413 back!!!

Phil Di Domenico

Great location, lovely apartment, lovely staff. The only thing I would recommend to improve is to lower the gap on bottom of the door to stop insects coming in. Other than that would recommend.

Helder Mendes

Location is perfect. Very quiet, walking distance to the beach, 5m to Citá, 15m to Yumbo, and plenty of shops and restaurants around, Staff is simply 5*. The apartments are well appointed, with a Moroccan inspired decor, comfy and cosy. The swimming pool area, although small. Is very cosy, relaxing with plenty of shade provided by palm and coconut trees, and the beach sand in the floor is a great touch. Impeccably clean inside and out. This is an experience to repeat.

Catalina filon

Such a beautiful apartment resort. So clean, beautiful pool and rooftop with jacuzzi and great views, definitely recommend this apartment complex as it is set right next to the beach and centre so the location is ideal. We loved our stay !

Leslie McLawrence

My son booked this apartment for us, so we had no idea what to expect. We were pleasantly surprised, the rooms were nicely laid out. The apartments are secure, and we would definitely stay here again.

Dee Tee

It is a beautiful hotel, trendy and lovely designed, feel very comfortable, just feeling annoyed when you arrived in the evening(second time), air conditioning requested but still off, and of course, nothing can be changed as non-office hours...

Aleksandra Kesonja (Alex)

Great place for stay ,nice appartament, clean,great balcony with view to the swimming pool.Private swimming pool for residends only. Great location ,very close to shopping mall,walking distance to the beach.

Helen Chong

we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!

Ágnes Alaitner

2024 april I spent 1 week here with my toddler. It was a nice hotel, the staff was nice and the food was great. - i stayed in double room with sea view on the 5th floor, however ,be aware that there is another hotel in front also. so my view was mainly the other hotel and sea on the right side far away and the left side a bit. But mainly i saw the other hotel. It didnt bother me much however because i didnt spend my time sitting on the balcony. But the room is facing the street so it was noisy. Im a light sleeper so wasnt ideal, but was managable. - maybe its normal, but you have to pay if you want to change room. It is 20 euro i think however i didnt change. Luggage storage is 5 euro per item. - wifi was good, but had to sign in again and again almost every day - location was good, but since its surrounded with streets, there was noise at night (mostly cars) - beach is like 5mins walk, but you have to go down quite some stairs and then back up, so its not a straight walk to the beach. Its normal in that area - stores close by

Jan Erik Helmersen

Nice room and a nice calm pool area. The wals between the rooms are a bit thin so a bit noisy from time to time. A big plus to the gentleman in charge of the entertainment and training. I think his name is Pepe, and he has been so supportive and kind all three weeks.

Hitesh Mandalia

Excellent hotel, best customer service. Really clean rooms. Vegan food also available. Staff have made my visit really memorable. I'll be visiting again soon. Good local beach and great location to catch buses. Highly recommend staying here

Peter Gall

I am deligthed with the hotel, all the employees are very nice , the rooms are perfect, but the thing i like the most is the animation, the entertainer Elisa is the best, we arw suped delighted with her, she is very nice and a good worker

Claire Lynch

Just stayed here for a week and it was perfect. We got a room upgrade. The rooms have everything you need and more and the beautiful manicured lawns are so peaceful. There is plenty of day and night entertainment if you want it and it isn't intrusive if you don't want it. The elderly resident cat in the lobby was the cherry on the cake for me! Would recommend

James Moore

Excellent hotel with fantastic amenities, pool areas are clean and not too busy. Snacks are pretty standard and drinks are only slightly dearer than outside bars. Hotel is walking distance from most areas, Yumbo, Irish Sector, Cita and beaches.

Lisa Hughes

I don't normally do reviews but for this hotel I had to! We booked for 5 nights as 7 not available on the Internet. Asked reception when we got here and they were so incredibly welcoming! They asked us to call the second day and they had sorted for us! Amazing and they remembered my children's names and made us feel very welcome! We are here mid Feb and every pool is warm! The breakfast is great and loads of choice. We have a 2 bed apartment and it has everything we need. The mini diso is great for younger children and the staff are brilliant. Iys also a 15 min walk to Play Del Ingles and about 2 minutes to the Yumbo centre. I highly recommend this hotel. It is so much better than the hotel grand princess we stayed at last year (just me and hubby) I would go as far to say this is one of our all time favourite hotels witn children or not (We have stayed at a lot).

Danny Drogt

I can keep this review really short; this place is amazing! We stayed here for 11 days and loved every single day of it. The staff is really friendly, the facilities are amazing and the vibe is really relaxed. Normally we wouldn't come back to the same accommodation, because we like to experience new things, but Barbacan might actually make us visit again next year! We highly recommend this to everybody!

Darren Lawton

Really nice hotel near to the Yumbo centre. Rooms were clean and serviced every day. Towels provided for the the pool. 3 pools to choose from. 3 lifts available. Definitely would stay again.

Neha Sharma

We stayed here during Easter holidays so it was pretty crowded however the services were good except for refills. Water bottle is provided just on the day of check in. Dining staff were helpful. We are vegetarians and they prepared for us special food like vegetables pizza and in general too they had modest varieties for vegetarians/vegans. Food was tasty, we took half board which meant breakfast and dinner were included. There is a supermarket very close to the hotel so we bought water from there. Overall, we had a nice stay would surely recommend this place.

Elyas

The accommodations were tidy, and the location was convenient. Our package included breakfast and dinner, both of which offered a decent variety but lacked in taste compared to other experiences. While the rooms were clean, the room service fell short; amenities like clean cups and bathroom supplies were not replenished consistently. Additionally, there were no slippers, toothbrushes, or coffee machines in the rooms. Despite these shortcomings, the overall experience was satisfactory. However, we were disappointed that beverages, even sodas, were not included with dinner and were offered at an extra cost. Although the hotel lacked in some areas, such as providing sufficient towels for sunbathing, we found it to be reasonably priced for what we received, and we still enjoyed our stay.

Richard Hall

So let's start with the positives. Lovely staff across all areas of the hotel. Superb location for beach walks and all bars. Lots of shops local to the hotel. Rooms good and clean, the team cleaning are very good. Late checkout. The negatives. Unfortunately our balcony overlooked a car park and loud aircon compressor house very hard to sleep with the windows open. Not a pleasant experience for sitting on the balcony reading or talking. Food choice not to a standard of a reported 4 Star hotel. Some nights I struggled to find something I liked. Half board is only water with dinner, this wasn't advertised anywhere until arrival, found this very disappointing. You have to pay a supplement for different drinks at dinner. From booking it looked like there were 2 pools, on arrival there was only one, not a deal breaker but the pictures I thought were a little misleading. Stayed in 3 and 4 Star hotels and unfortunately this is at best a 3 Star. Only 1 English tv channel that worked. All such a shame because the location and staff are fantastic.

Kye Johnson

Very pleasant & helpful staff. Room was spacious, clean and tidy. I’m not fussy one bit but the food here is very very poor, for breakfast, lunch & dinner. Wasn’t not much choice, served only luke warm, very random choices. The lay out and ques are a bit of a nightmare as well during busy periods. New Year’s Eve evening meal was amazing, so perhaps all the budget was spent on that? When the clock strikes 11pm all inclusive disappears so New Year’s Eve we had to pay for all our drinks whilst being all inclusive!!? Wouldn’t come back or recommend. Definitely wasn’t a cheap holiday and this place is definitely not a 4 star!! The hotel has Just changed ownership so that may be the cause for the poor food ext???

Chris H

Stayed here for 10 nights all inclusive. Excellent service and location, only 5 minutes walk to beach. Large comfortable and clean rooms. Large pool with bar serving drinks and snacks. Evening shows and entertainment on the stage and late night bar. Interesting daytime activities in and around the pool. Main restaurant offers a variety of quality and tasty food, snacks, and drinks. Would definitely stay again.

Joseph Glavin

Upon our arrival, we were greeted by Jose at the front desk, setting a positive tone for our stay. Jose's warm, energetic demeanour was echoed by the entire staff we encountered, including Gian and Francisco in the bar (Francisco's cocktails were exceptional), and Oscar at the pool. We were particularly impressed by the stunning foyer, which exuded elegance and charm, setting the perfect ambiance for our stay. The restaurant staff also left a lasting impression with their attentive service. Breakfast offered a delightful array of options, from cereals to pastries, with a skilled chef ready to whip up fresh omelettes and eggs. The hotel has recently undergone extensive renovations, both inside and out, with plans for a new fitness centre in the works. We're already looking forward to our next visit to Hotel HL Rondo—our experience was nothing short of exceptional. Warm regards, Joe & Valerie

Leonardo D. Schlossmacher

Modern and new rooms with everything I needed. Staff is friendly as speaks multiple languages. Overall everything was very clean. Pool area is awesome: they have a nice pool, many comfortable sun beds and a warm tub. The smoothies from the pool bar are delicious. The breakfast is very good: many fruits, cereals, yogurts, different kinds of bread, different kinds of freshly made eggs, sweet pastries. They are partnered with another hotel for the gym which is nice. Location can be a bit noise with the windows open due to cars but not too bad (and I’m a light sleeper). Good restaurants around and there are 2 malls in less than 10 and 5 min walking with many more options. I’d totally come back to this hotel :)

F Zijlstra

We stayed 2 weeks in HL Rondo (logies). Very spacious, good looking, luxurious room and very spacious terrace. Clearly recently renovated. Comfortable beds (twin beds). Breakfast is good (08:00 till 11:30) with meat, cheese, bread, fruits, egg station and smoothies. Breakfast is everyday around 90% the same. Supermarket around the corner. Helpful and friendly staff, especially the catering staff. In the weekends there is music from the neighbors, but it’s not disturbing. Around 20 minutes walk to the sea. Also some restaurants available around the hotel. The biggest turn off is that the air-conditioning is not working, this will result in a 26 degrees room at nights (this is common room). You cannot open the door because it’s directly accessible via the swimming pool. There is no coffee machine in the room. The finishing of the room has been done quickly, for example, there’s no putty in the toilet and that causes the toilet to leak. But I would visit this hotel again

Dino Christen

Very beautiful, rather big and totally stylish and cozy rooms. Great breakfast with lots of fresh food in great quality (and it lasts till 11:30). It is well located near places to go out or go shopping. Walk to the sea is about 20min. Unfortunately the pool's sun is blocked in the later afternoon depending on the season youre going. I can absolutely recommend the place!

Nigel Cullen

I stay in Gran Canaria three times a year and I have to say this hotel is one of the best I have stayed in. From the warm reception to the wonderful breakfast and good choice of other dinning. Comfy sun loungers and at last a hotel with smart TVs with Netflix Looking forward to a return hopefully the fitness centre will be open by then.

Johanna Huang

Nice surprise. Really clean and calm hotel. Friendly staff. Just what we were looking for our family of eight adults after busy autumn. Well worth the price. Definitely will come again.

Roland Bletsoe

Lovely bungalows in tranquil setting. The evening entertainment is hit and miss , but the staff work tirelessly to make your stay a worthwhile😘. Breakfast and lunch good , evening meals ?.

Janet Parrish

It was a taxi ride for me to go to the prom because of my mobility issues but knew this before hand. The hotel was fantastic, so peaceful which was what we wanted this time after previous hectic holidays. It was a chill out for my husband and i and this hotel fitted the brief perfectly. The food was amazing

Emma Lynn

We have just returned from a wonderful 11 night stay at the Canary Garden Club. We arrived just after 10pm and received a warm greeting from reception, provided with our room key and how to pay for breakfast should we want this the next day. This was 13 euro each and you pay at reception the morning you want breakfast, this is served between 8-10am and is buffet style with a great selection. Our bungalow was spotlessly clean and the air-con is fantastic, keeps the room cool all day and night. The rooms were cleaned daily and fresh towels provided. You get two sun-beds at the bungalow for your personal use however we never had any issues getting some at the pool area and there were always some spare throughout the day. There are also Balinese day beds at the back which you can hire for €5 per day which is great value. Pool bar is very reasonably priced for both drinks and lunch. Great selection of drinks and lunch is a-La-carte and can be served in the outdoor restaurant or you can request takeaway. Easy checkout process and there is a shower room available for use if you have a later flight which was excellent to have available however I would say to be aware there is no air-con in this area and it is therefore quite warm. Overall fantastic stay and we wouldn’t hesitate to returns

Margaret Grace

Great place. Lovely staff. Good food. Quiet. Clean. All you could want.

D

This will be our second stay at the hotel and loved it both times, and will definitely come back again. The hotel took my request to stay in a specific block with no problems, the room is cleaned daily and is overall great. The entertainment last time I stayed was brilliant but this time was even better!! The wait service is great! And a special shout out to the wait staff member ismael he is awesome!

Luca Paiusco

We spent an entire week in this beautiful hotel that gave us the occasion to enjoy in the best manner our vacation. Our two daughters (1 and 3yo) had a great time there and they enjoyed all the available services for them, especially the baby club and the baby dance in the evening. The food quality is good, sometimes the dishes proposed are the same but you can always find something new to try. I gave only 4 stars for the room due the poor finishings of the bathroom, that was expecting a bit better compared to the pictures on the website.

Leo George

Been here a few days and it’s been brilliant. Came here before the revamp and now it looks more amazing. Rooms are very good and clean comfy beds. Animation team are very good and friendly. Snack bar is a great idea. Overall the hotel is highly recommended and we will stay here again most definitely. Well done to all the staff who work there.

Mandi Morelli

Great hotel. Good food, good prices, good management and great animation team. The animation team seem very happy in their jobs. Alicia was very friendly and chatty. One of the managers is very visible and happy to talk and take feedback. The staff are very friendly and helpful. Easy 10 minute walk to the main beach area and only around the corner from the Irish bars.

Rudolph Hoeben

A very good hotel. Service restaurant provides a broad range of food in breakfast, lunch and dinner. Beach in walking but there is a free shuttle bus. In the neighbourhood are plenty bars and restaurants. Car rental just around the corner. And the room: fantastic. We had a great time.

Paulius Žukauskis

Very good hotel! The hotel is in a good location, the rooms are clean and tidy, the staff both at the reception and in the kitchen are polite and helpful, the food is hearty and very tasty. Great place to relax on vacation! Thanks to the entire team!

Wayne Hancox

Best hotel I have ever stayed at but its more tailored towards couples than families. We stayed for 1 week all inclusive with our 6 year old, theres not much for kids apart from a play area and pool but still he loved it, I would be a struggle if you take kids and they want a kids club or lots of other kids to play with. The Good......: Super friendly staff Good variety of drinks The cleaning staff work there socks off!! Rooms were amazing Underground salt water pool was great Sauna and steam room (if you don't mind getting naked) Very close to the beach and shops Olga the animation lady is soo entertaining Food, so much food and daily specials (american day, spanish day, english day) The Mediocre....... The majority of the food stays the same but its still good food, lots of fish which is good. Mostly germans who don't talk to you much at first but you just have to make the first move. The games room is great with a bowling alley but its so hot down there! Yes a bit of noise from next hotel but stopped at 11pm. The Bad...... Not really set up for kids but thats only an issue if you have kids. I will be booking with Bull Hotels again, we loved it

Belphegor

Such a beautiful and clean Hotel. It is near the beach and the people working here are so sweet and funny 😂, I could speak Spanish with some and better my skills. The pool is also very nice and the food was excellent. They even have Sushi freshly made infront of you! It has a Fitness Studio, a Wellness Spa and Massage (it’s cheap) and a game room. But the cutest? They congratulated me with cakes and a birthday card on my bday!! Which hotel would do this? 🩷 absolutely love this hotel. It deserves 5 stars! Thank you

David Sowter

Quality of service and accommodation was very high, staff all very pleasant and work really hard. We went for a week All Inc, It's not the largest restaurant but again the quality was good. The only negative is the evening entertainment. Apart from 1 night it was very poor, which might be a problem for some who don't want to go out after paying for All Inc. We just went for a walk along the prom and enjoyed the walk after dinner

Paweł Ziemann

First of all, don't be influenced by reviews that say the hotel deserves more than three stars. I don't know where that opinion came from ... I was influenced and disappointed. A hotel room like a hotel room without any revelations. Hard bed, old air conditioning works fine, fridge works fine too. At night, you can hear very loud ventilation from outside disturbing your sleep. The staff was very nice and helpful, a big plus, but this is probably the only plus of this resort. Food very mediocre ... Breakfast served the same for a week. Medium quality lunch and dinner with little variety. The fries are the best. For me, the hotel does not deserve 4 stars as some people write. It's only 3 poor stars. If you are looking for a hotel just to sleep in it and spend the rest of the day exploring, you will be satisfied. If you are looking for a hotel with good food and attractions, look for another one.

Lynda Simpson

I know this hotel has got a lot of good reviews but we weren't very impressed. Staff are very nice and it is very clean. Breakfast and dinner not good, food in snack bar better. Beds very uncomfortable. Entertainment not great. Location very close to yumba centre, clientelle to hotel mostly men so we felt a bit out of it. The pool area small but ok. Two sets of steps into hotel so definitely not if you have mobility issues or a lot of luggage. We have holidayed a lot and mostly 4 star hotels ok. but def wouldn't go back to this one. Three star at most, sorry

Richard Hallam

Location is good unless for the beach but we wanted just to be by the pool side this time. The pool is very small and everyone reserves the sun loungers at the break of dawn. Food is not worth the money, its old stale and is repeated and reused day after day after day. Unfortunately I have only been here for 4 days and I have another 8 to go.... The whole hotel is very dated and the rooms even more so. Water is not included in all inclusive. They provide you with some water in the mini bar then after that you have to pay €2 for more. Just outside the restaurant and in the lobby it smells very bad of rotten egg. I wouldn't be staying here ever again. If you think this place is four star it's definitely not. If you want a 4 star stay at Santa Monica suites they are worth the money after staying there last holiday, unfortunately there were no rooms available at this time so we choose this place instead... Please don't make the mistake of booking here

Jorgen Groth

Recommend this hotel. Are so satisfied after 1 week of stay. Good location, quiet, safe, nice and fresh rooms. Nice staff and above all very good cleaning every day. The hotel has an age limit of 18, which makes it quiet and peaceful. The hotel is reasonably large so you never feel crowded. On arrival, you are offered a glass of Cava, which is that little extra. The staff are always nice, which is not always the case in Spanish hotels. The hotel is right next to Yumbo, which offers shopping and mainly evening entertainment. The hotel has an exit from the pool area towards Yumbo, around the clock. Even it is close, we did not had disturbing sounds (the balcony door insulates well). The hotel is not located so you can see the water or the sand dunes (which you don't in many of the hotels in Playa del Ingles). Walking distance to the beginning of the Maspalomas desert. Buses to San Augustin, Meloneras and Las Palmas are a few minutes away. Also taxi rank. A taxi from the airport costs around 45-48 Euro (2024). A very nice guy helped us with the luggage to the room. The hotel has some stairs, not long but from the street to the entrance and in the pool area. The first night we got a hotel room located on the first floor and with a view to the side of the hotel. These rooms have less hours of sunlight, slightly less light. There are rooms on the right and left side but most are directly facing the pool area. As soon as another room became available, we wanted to change. We didn't have to remind, the reception call us. We then got a room facing the pool. The rooms are not large and perhaps not the latest in décor but do not feel old, but fresh. When you enter the room in a narrow hall, the bathroom is directly to the side. A fresh, modern bathroom in white tiles with bath and shower, large mirror and good light. There is also a window to open if necessary. After a short hall, there are two single beds (most rooms have this type of bed, although there are others) which are placed together. 3 sliding mirror doors closest to the hall on the left or right and before the first bed protect the wardrobe, one with shelves and a safe (safe not included but costs extra) and the rest for hanging clothes on hangers. White painted walls with a headboard of a slightly different look depending on the room, wood or mosaic with two smaller bedside tables. The lighting can be turned off from the bed and in most rooms there are electrical sockets by the bed. A fresh armchair in bright colors and a modern desk with a chair and above a medium-sized flat-screen TV that has an HDMI socket. Free WIFI who are okay. Kettle, glasses and mugs and best of all a fridge. Most balconies are of medium size where there are two substantial higher chairs with a table. The cleaning of the rooms was unusually good. Each day the rooms looked as they did on arrival, fresh and so nicely done. Praise! The only thing we lacked is information about the hotel, there was no folder and nothing on TV. We had bought All inclusive. Breakfast is served in the restaurant as a buffet. Some days they also serve Cava and there are also schnapps if anyone needs it :) In addition to the buffet, which varies slightly from day to day, there is a chef who prepares an omelette, fried eggs or fried bacon as you wish, which is nice. Lunch is served in the restaurant which is on the side, a little above the pool area. There it was extra good that it is a menu and not a buffet. Very nice to sit there in the sun, have something to drink and eat in peace and quiet. Desserts, ice cream are available as a buffet. Dinner is served as a buffet in the indoor restaurant with slightly different main courses every day. There are plenty of serving staff. No sitting, you can come whenever you want during opening hours. The dinner is okay but obviously cannot be compared to a regular menu restaurant. After dinner there is a smaller bar that has slightly different performances in the evenings of varying type. Not any big shows. Really recommend this hotel! Friendly to all people!

Inco Gnito

I was harassed/stalked by another guest, and the only solution the staff had was to move me to a worse room (on the shadow side of the building, twin beds, small balcony), while I paid the same amount. After emailing the manager he told me that “we reached out to you, and you were satisfied”, which they never did. The staff told me the guest had been involved in several incidents throughout the week, yet they let him stay (probably because he booked for 3 weeks and they didn’t wanna lose money). Some days there weren’t any space at the pool as people reserve with their towels, and the guests are mainly men in their 60-70s who stared all the time. TL;DR Felt very unsafe to stay by myself, and the staff did nothing with the situation except change my room. Update: The hotel has never responded any other emails from me, although they commented here that they wanted me to contact them.

Karl Stead

There is a mixed bag of people who holiday at this hotel, the service is second to none and all the the staff are very friendly and helpful. The slide at pool is great, it's such a relaxed atmosphere around the pool. There are many places in walking distance and easy to find, we had a great week here.

Claire Louise Heffron

I stayed here for 3 days and it was pleasant. When I arrived there was a queue at reception, however they let me put my luggage in the storage. I didn't think the staff were overly friendly when I checked in. The bedroom was nice and clean. The pillows were quite lumpy. Nice supply of tea and coffee. The view from my balcony was delightful. I was woken up at 8am on Saturday and Sunday morning by the cleaners and they never gave me time to respond or open the door so they opened the door before me responding - this is unacceptable. The breakfast was plentiful - a decent choice for all tastes, especially the fresh fruit, jams and cheeses. I couldn't find any cutlery and a bowl! It took me ages to find things :) The bar and restaurant staff were very friendly. Especially the lunchtime staff.

Michael Fields

Beautiful holiday experience. The standard of food was excellent, great choice and quality. A lovely dining experience on the outside dining terrace. The hotel is clean throughout, staff are friendly and helpful. The bedroom was spacious, the king size bed was one of the most comfortable hotel beds I've ever had and this was important as I have back problems. Bathroom was spacious and the excellent shower both generously proportioned and powerful. Thanks for a lovely holiday. Mike

Gavin Furnell

Awesome hotel very friendly staff and cleaners do a fantastic job. Bar staff are very generous with their portions. Restaurant is fantastic and filled regularly during dinner time so no hanging for top ups. Place is a very good sun trap all day even during February and beer tastes excellent and the wife enjoys the coffee

Susanna M

Had a good stay at this hotel with my parents. We had half board which made life very easy and it was reasonably priced. Food was good and lots of good salads to choose from. I am gluten free and did find it easy to find good options. Only things was that the desserts were mostly cakes and not well marked so did not want to eat any of them. Location is good. Parking is free.

Scott Silverthorn

Exactly what you'd hope for in a 4 star hotel on holiday. The rooms are all a good size, modern and comfortable. No problems getting a sun lounger and nice to have a heated pool for swimming in late January! Breakfast was good quality with a lot of choice. Only gripes - sun loungers felt a bit past their best and lifts could get very congested at busy times ( we used the stairs a lot, which is no bad thing).

Phil Burgess

The Hotel was well situated near to the promenade and very well maintained. The staff are wonderful, especially Patricia in the restaurant and yessica at the pool bar. We had excellent friendly service from everyone involved during our stay. The food was very good with plenty of options every day. More vegetarian options would have improved the choice even more. We really enjoyed our stay.

David Owen

Great Location, a short walk from the local town and beach. didn't know there was a nudist pool on the roof, so took full advantage of that. No white tan lines on that holiday. Will Be visiting again soon with my Partner. even could use facilities and use of the bar after we checked out due to our pick up to airport being later then usual.

Eloise Morris

Lovely hotel, went off season so not too busy. Only complaint would be the lack of labelling for vegetarian options and vegetarian food sometimes being mixed with meat options to conserve space in the serving tables!

Jelena Rozniece

Very good hotel! Geat service, tasty food, amazing spa salon ( sauna, many different water massaging ways, for free, !)🤩🤩🤩 Also useful aquaaerobic and pilates lessons...Susanna provided this service, very nice and friendly person, multitasking language skills ❤️❤️❤️ Already have plans to visit this hotel again!👍👍👍

Teija Salminen (Tepa)

Nice location. Food ordinary. Good pools. Friendly staff. No handsoap in room, not good.

Ian Shillabeer

We can't recommend this Hotel highly enough. On arrival we were greeted by very friendly reception staff and were checked in minutes. We were then offered a lovely glass of fizz which we enjoyed immensely. Our room was lovely and comfortable with nice furnishings and a large shower. We also had a kitchen area to prepare food. The Hotel is well situated in a quiet area, but is only a short walk to many bars and shops. The huge beach and dunes are also a short walk too. We will definitely be returning to this Hotel as the Staff are so nice and can't do enough for you.

Colette Holmes

Really lovely clean comfortable hotel which is near all amenities. Staff are polite and friendly and helpful. Spotless everywhere. Plenty of comfortable sunbeds and parasols. Beds and pillows perfect for a great night's sleep and sound proofing excellent. Difficult to find fault

M Hill

Last night here, and just as other reviewers have said, this place has a lovely atmosphere. The staff wear a casual styled uniform, which helps set the tone of how chilled out this hotel is. This is the first adult only hotel we've stayed at that has a truly varied age group. It's very inclusive. The service, cleanliness, and standards are excellent. Breakfast, bar food and drinks are delicious and there's no hidden service charges. As someone previously said there are no petty rules, everyone's behaviour was respectful, but friendly. The manager has a staff meet and greet evening - no selling of anything but drinks & nibbles are provided while he shakes hands and checks that customers are satisfied (with great supporting staff). We thoroughly enjoyed our stay.

Mark Doughty

Great adults only hotel. I really can’t recommend this place enough. The staff are all very helpful and welcoming, can’t do enough for you. Reception is manned 24/7 and rooms are cleaned daily. I would class this as an upmarket boutique style hotel. Two pools, plenty of sun loungers to choose from, relaxing around the pool with a drink is a must, whilst chilled out music is played across most of the site. On the top floor is a hot tub, sauna and more sun loungers, a small gym is located below. On arrival we were welcomed with a glass of wine or juice and a complimentary bottle of wine was waiting in our room. Seems to attract a wide age range 18 - 80 from mostly Uk, Germany, Netherlands and other European countries. There is no evening entertainment but being so well located it’s only a short walk to the bars, restaurants and clubs. Supermarket next door for essentials and souvenirs.

Willem Schoors

Very nice hotel! Really close to Yumbo and central location in PDI. The atmosphere is great: luxurious but not posh. Service is excellent! Rooms are clean, comfortable and nicely decorated. Only the layout is a bit weird. Huge sofa but no real wardrobe. Also the shower is enormous but the rest of the bathroom is tiny. Breakfast was very extensive and good. Available until noon. Nice pools with plenty of sun beds. Would definitely recommend!

Clinton Blakeman

Great family hotel. We stayed in room 238 which has a jacuzzi and a lovely outdoor area and view of the entertainment stage. The pools are great for kids (we’re a 2 adult, 1 child family). The food was good and we didn’t have a problem finding something we liked each day. Staff were outstanding for our full 10 days.

Nick Shipley

Hotel is not bad, but quite a few things to be improved. Rooms were fine, but air conditioning was poor and our cleaners were terrible, not replacing towels and leaving dirty glasses etc around the room and not doing a great job either with the floor. The communal areas were pretty tired, with poor decoration and in need of upgrading. The food was generally really quite good quality and they did a great job getting replacements out. Glasses were hard to come by when busy and quite a few dispensers were broken at various times during our visit. Reception needed to have more staff, as there was often a lengthy wait, but the staff were in general pretty friendly. Kids club was good, with a decent entertainment most nights. The free bus to the local beach is a great addition. Floors around the pool are incredibly slippery with multiple accidents. Overall, it’s fine, but could make various improvements.

D X

We spent one week here in two rooms (260 and 262) with baby and family. Our room has a beautiful view of the sunset. We absolutely loved it! Beautiful and big outdoor swimming pool surrounded by tables and deck chairs, meet new people and have fun. The resort staff were amazing as always! The location is perfect and 8 minutes walk from the sand dunes. Amazing people and absolutely recommended for family of stay!!

Robert Coloe

Pool view room 255, food and drink was good. Service was good, staff very friendly. Animation team was excellent throughout the day and night. Shows, pool activities, kids club etc. The whole Animation team deserves a huge shout out they made the stay. Location is close to all amenities. Enjoyed the stay would definitely recommend. We were a family of 4 with young girls ages 6 & 3. Cheers

Ruben Zar

I recently stayed at the Abora Catarina by Lopesan and was thoroughly impressed. The hotel boasts a modern and welcoming atmosphere, perfect for a relaxing getaway. The rooms are spacious, clean, and well-equipped, providing a comfortable stay. What stood out the most was the exceptional service from the staff; they were always friendly and went above and beyond to ensure a pleasant experience. The food was diverse and delicious, catering to a wide range of tastes. Additionally, the hotel's location is ideal, offering easy access to nearby attractions. Overall, Abora Catarina by Lopesan is a fantastic choice for anyone looking to enjoy a memorable stay in a beautiful setting!