Playa Del Ingles

Eamonn Gallagher

I thought the hotel was perfect... we booked last minute self catering. Great location central to bars and restaurants and 10 minute walk from the beach. Pool is amazing with shallow and deep end and also a kids pool. Plenty of sunbeds to be had and good selection at pool bar... whether self catering or not. Room cleaned every day and all the staff very helpful and friendly. Very good price and you get what you pay for... if you looking cheap and cheery with friendly staff and good facilities you'll not be disappointed other than the night time entertainment but sure you have all the nearby pubs and bars

Siobhan Gallagher

We booked this week holiday the day before because we needed a break after my father in law passed the week before, so were not expecting much. We really needed the break.The rooms were spotless(carmela i think did them room 246 ), balcony was massive and great view of pool. And the kitchen had everything we needed, Lidls not far away over the bridge. Staff were so nice and hard working couldnt do enough. Pool was one of the best for swimming my husband loves a swim. Location is superb to everything you need. Great pub mulligans just outside. I never slept so well anywhere, sometimes 3 hrs during day and i never sleep and it was all we needed to go back and deal with reality.

Marian Nistor

The hotel has very nice rooms, you'd guess it's at least 4* from that. The staff in the hotel were very friendly. The pool isn't the newest, but it was alright for me. The location of the hotel is great, not too far from the beach and close to the bus stops to do day trips. However, I found a cockroach in my room. The food in the restaurant wasn't good most of the days, the selection was somehow wide, but I struggled to pick anything anyway, and the descriptions were very poor; a rice with a tag "rice with vegetables" had prawns in it.

Sophie Hunter

Just stayed here for 5 nights with my friend. The staff are so friendly across all the hotel, nothing was too much trouble. The hotel is clean and well decorated, the only thing is our bathroom could have done with modernising but not a big issue. We stayed all inclusive, drinks were great the cocktails were our favourite and the food was nice. There was something for everyone.

Sharon Crosby

Just spent a week here and honestly couldn’t fault it. The rooms were spotlessly clean, the pool area had lots of sunbeds, the food was quite good for an all inclusive hotel. At least 3 pasta dishes every night, salads etc and the main courses were really good, steaks, ribs, chicken, roast pork, fish. We even had a Chinese night. The staff were very friendly and helpful. Id especially like to thank Pilar in the Meeting Point bar and Teddy the entertainment guy was truly a star. My room had a bedroom and a lounge with a small kitchen it was perfect. There is some noise at night time from Mulligans bar underneath the hotel, but my bedroom was at the back so it didn’t bother me.

Kev K

Fantastic. Very friendly staff throughout the hotel. I particularly want to shout out Angelo and Naela who were both so friendly, hard working and always had a smile on their face and time to chat with us. The food at the dining buffet is perfectly fine. We stayed here a week and always had an appetising meal in the hotel. The pool is a bit cold. The lifts are a bit slow. But that would be nit picking. Loving it here.

Sam Davies

Stayed for 5 nights during Feb half term with 3 friends. Absolutely loved it. Clean and tidy, clean towels available on request. Reception and bar staff brilliant. Waiting staff so kind and happy to chat. Drink choice was everything you can think of plus more. Good choice was basic but enough of a selection. Very clean throughout. Location was perfect for us a little walk to the shops and market. Really couldn’t ask for anything more. We have booked to come back again next year. Loungers comfy and plenty of them available. Pool was cold but everything you would expect. Absolutely no complaints at all.

Luca Groen

First off all i don’t really like all the staff they hired, some of them looks like they’re on a drug trip.. Service is not available to the staff what it looks like. The staff doesn’t really care to the people that doesn’t talk in spanish.. There are a few staff members that were chill though. Room is only good if you buy first class. Location is mid.

Jaakko Lehtonen

Room - Hot shower with good water pressure. Very clean but old and this comes with some paint errors. Tv works with coins only. Not that we needed it, just to let you know. You can't get out without a key from your room but if you take the key to go out and your family stays In and can't get out - what if there's a fire? Staff - very friendly, good english, cleaners clean every other day, but failed to mention WiFi is only free in the lobby, 27e for 5 devices In room. Also car renting service in the lobby which we did not partake. Location - We find this to be a very good location. Lots of restaurants and shopping nearby, see shopping centre Tropical. (there's 3 floors, accessible from the back) Pool is not heated so it's cold most times. Kids didn't mind. Roof terrace is great. Elevator to 15 then go up the stairs. View is amazing. All In all, we loved our stay. 👍

Dave Brett

Apts rated ⭐️⭐️. Spotlessly clean, friendly, helpful staff. Large swimming pool, with plenty of sunbeds. Food good, different menu every day. Buffet breakfast, lunch, and dinner, priced 6, 9, and 11 euro respectively, great value.

David Cunningham

We had a great stay overall. The hotel is lovely, well-maintained, and the staff are very friendly and helpful. The jacuzzi was a highlight—warm, relaxing, and a great way to unwind. The atmosphere was peaceful, with no children around, making it a quiet and restful experience. However, there were a few downsides. The cleanliness of the room wasn’t up to standard—the floors didn’t seem to be mopped properly (if at all), and one day, our towels weren’t replaced. The biggest issue was the shower, which kept overflowing and flooding the bathroom. Another drawback was the lack of privacy due to the adjoining rooms. While this setup might be convenient for families, I could hear every movement from the neighbouring room, including footsteps and even bathroom use. Overall, it’s a good hotel with some great features, but the lack of privacy and upkeep of the room let it down.

Rachel Madine

We were really delighted with our stay here. Pleasant staff at check in and we had an excellent room looking onto the pool area. Very good cocktails, slightly more expensive than nearby bars but the quality was higher. It’s a great base for exploring all the surrounding areas, but equally if you fancy a quiet pool day the pool and seating around the pool are excellent. No early morning sun-bed reserving which is a massive plus. We really hope to return in the future and stay for longer, thank you for a lovely holiday!

Jamie The Business Bear

Great location, very friendly team who were super accommodating. I stayed for 18 nights and had guests come and stay also, and they always made sure they were welcome. Good bar centrally and plenty of sun loungers for everyone. Breakfast was very good and excellent scrambled eggs. Five minutes walk to the Yumbo centre. Ideal for a long stay, but not if you want to prepare your own food as the fridge is very small and just for drinks.

Anouk Cleutjens

We book this resort for our holiday. Because it looks good on booking.com When we checked in the room was dirty and not clean. We go to the reception and we say it. They show us another room it was also far from clean. We make them an offer to pay one night and leave the resort. The reception says we need to call the travel agency. And we ask for a conformation that we check out by email. We never receive the email. We go again to the resort and ask for the check out. The manager says you never check in! She lies when i never check how can i know the room is not clean? It is a scam and not a 4 star hotel!

Damian G.

Modern resort which looks good on photos, after arrival looks like typical Spanish standard finish so some details could be finished better. Standing water in shower, bit noisy spring mattress. And you can easily hear neighbour next door. Small swimming pool which had bit cloudy water so it wasn’t welcoming. Overall okay for short visit, but you can find something better especially for this price.

Łukasz Milik

I came for a pride week in group of six. Hotel may be not brand new and shiny, but staff is fantastic (very helpful, always explaining everything, no problems whatsoever) and rooms are very clean. Food was amazing. For the whole week almost everyday was separate theme - everything very tasty, not possible to try everything at one sitting. Beach is very close, where you can rent sunbeds and an umbrella, also buy a drink or a snack - it's like 5 minute walk. Only for me as a person who were going almost every day to the city centre - hotel is kinda far (like ~30 minutes of walk along the beach), so basically everywhere you have to order a taxi. But they are rather cheap. Overall - I am going back for sure next year!

Sylwia Furtak

Great place, ideal location for exploring the island. Located right next to beautiful beaches and dunes. Clean rooms (but definitely need to be refreshed, especially the bathroom), good food (unfortunately there are a lot of people in the restaurant, but the staff usually keeps up with adding food), very nice service. I received champagne for my birthday - a very nice gesture for which I am very grateful! :) Animation and hotel rather for older people or those who like peace, so perfect for us! :) I especially recommend rooms with an ocean view (you can't hear the street, which is what we were afraid of - you can only hear the sound of the ocean!). We paid a symbolic amount for a better room and got a room on the top floor and the view was amazing! As for a budget hotel, we are very pleasantly surprised! Thank you again! :)

Sheila Clifford

Stayed here for a week from 7.5.25 Hotel staff excellent ,pool and gardens very nice and well kept Buffet style breakfast and dinner very good with plenty of choice Big shout out to the entertainment staff who kept everyone amused with their silly games poolside and daily demonstrations. Only criticism was the main bar area being very basic and cocktails pre mixed out of a dispenser. All in all very pleasurable stay

Ana G

Our experience at Relaxia Hotel was nothing short of perfect! The location is amazing — just a short walk to the beach, which made it super convenient for daily swims and sunset strolls. What truly made our stay special was the incredible animation team. They went above and beyond to keep everyone entertained from morning till night. Whether it was pool games, fitness activities, or evening shows, they brought so much energy and fun every single day. Even if you decide not to leave the hotel, there’s plenty to do — from relaxing by the pool, joining various activities, enjoying the food, or simply soaking up the good vibes. Highly recommend Relaxia Hotel for anyone looking for a fun, relaxing, and unforgettable vacation!

Frans van de Logt

After an unplanned stay at hospital for a week I have joined my family a week later at this hotel. It is really amazing how friendly and flexible all personnel are. From room cleaners to reception. It definitely helped to give my recovery a boost ! Thank you all!

Rachel Rakievich

Loved our stay here! The location was great for beaches, easy to take the bus, the staff was incredibly kind and fun. We took special notice of Ismael in the restaurant, he really cares about guest experience. Pools were beautiful, the nearby stores and bars were awesome and easy to get around, we felt very safe here. Thank you so much!! 🇨🇦

Simon Harding

We stayed for 5 nights as it was our first family holiday abroad and It was a wonderful experience. All staff were really friendly and on hand to help with any questions. The food was povley and plenty to choose from, drinks were also good and the entertainment crew were great. Would stay again at the hotel

TORBEN GETTERMANN

We had a fabulous time at Abora. We were 4 adult and two children and we enjoyed out stay. Location and installations perfect. Room cosy. Restaurant excellent with a really good food selection. The staff be that at the reception, the restaurant, pool bar as well as the activities were always there with a smile and helpful. We can really recommend staying here (for us it’s our second time!)

Matthew Ross

Came here in April 2025 for 7 nights When we arrived it was around 10pm so we missed dinner however, the staff were very friendly and directed us to the 24hr food/drink station which had some sandwiches and soft drinks etc. Rooms were very clean and cleaned each day by very friendly staff. The hotel itself was clean and well presented with a modern look. Breakfast was the same each day with a hot food selection along with breads, fruits, yoghurt and pastries. Lunch changed each day but there was normally pastas, meat, fish and vegetarian option along with salads, fruits and bread. Dinner was again, always different however, contained an option for all. The snack bar was similar each day with burgers, hotdogs and pizza. The pool bar was well stocked with a wide variety of cocktails and drinks. The pool areas had plenty of sun loungers and umbrellas. The pool were cool which was nice due to the weather. We didn't use any of the day entertainment however, it seemed really good for the children using it. Evening entertainment was good with a mixture of local bands, drama performances and karaoke. The evening bar was very well stocked and ran as well. Location was good with only a 5 minute walk to the nearest beach or a 15 minute walk to the main beach and strip by the Dunes. Shops right outside the hotel as well. Only issues we found with the hotel was some of the staff were a little rude. Also, there was no information of food times or what we could get on our all inclusive plus wrist bands and it was a few days before someone could explain this to us. Maybe a small pack in the room would have helped. All in all we had a great time and for a last minute holiday it was lovely. I would say the hotel is more suited to family with younger children. Thank you Abora Continental

Angela Johnston

We arrived here end of January 2025, first impression very nice. Rooms are spacious and very clean. Restaurant was clean and choice of food was plentiful, we never had a problem with any of our meals, although some restaurant staff could smile and be a bit more pleasant! We made a manager aware that a waitress had wiped the floor with a cloth then used it to clean the tables! This is a no no in my cleaning skills. This did not put us off the hotel. It's prime location for beach and shopping. Good all round hotel fabulous holiday We'll definitely return to this hotel

Monique Tenerife

Good hotel for the price you pay. Rooms are clean and spacious. Pool is nice, enough beds and a lovely bar. Breakfast is served in Green Field, 2 doors further. Enough restaurants and bars in the neighbourhood. Walking distance to the beach.

Lord Clive Whitfield

We only stayed for 2 nights on a short visit from Tenerife. It was the cheapest in the area at the time of booking. Decent size apartment. Friendly and helpful staff. It was a bit confusing finding our way about, as it's connected to its neighbouring block. Clean, comfortable and tidy. Close to local bars restaurants and shops.

Wayne Murphy

I stayed here with my partner absolutely holiday from hell. No aircon and karaoke playing non stop from 10pm to 5am. Addressed these concerns to reception team and they were so arrogant and rude towards me. They said they had rooms available but were not changing us. I suggested to pay additional cost for the difference and they told me no and that if I'm not happy to go somewhere else. I was so annoyed as I lost my brother to suicide in March and also my partner lost her dad to cancer in may and I was saving all Yr to make it special for her. Absolutely disgusted by the attitude customer service and the hospitality. I'm not looking for sympathy I'm just expressing how this place disrupted our holiday. Please if you can at all stay away spend an extra €150-200 to get exceptional customer service and a fulfilling holiday with enjoyment in other places. PLS DO NOT STAY HERE. IF YOU CAN READ ALL MY REVIEWS I BEEN VERY HONEST AND DON'T GIVE THEM BUSINESS AND MAKE THE SAME MISTAKE WE DID

Showgy Maayeh

Basic apartment. 25 min to Yumbo. I came one night at 12 and waited 30 min to collect my Keys. The reception should be manned but wasnt that time; not even an apology only an attitude and aggression. Find your self another hotel; not worth dealing with such umpleasant staff. Very noisy at night and mornings. You have to buy all house hold stuff like dish liquid, sponge, hand wash and things to clean kitchen and bathroom. Wifi costs extra. No fan or AC.

marie sweeney

Found these apartments to b perfect for my latest stay in GC, not overly big but ideal for me, cooking facilities & enough pots & plates. Cleaned every day. Watched Pool being cleaned every morning. Loads of sunbeds, staff very nice & v helpful. Girl in pool bar extremely loud when chatting on the fone for hours was the only negative, made it impossible to relax - no matter how far away from the bar area u sat. But she was a nice girl 😊

parvinder newman

My husband and I stayed there in May for 10 days. The description and photos were a complete misleading. Total lies. The room was shabby and the electric wires and sockets were very dangerous and coming off the walls. Thank god we didn't take our grandchild along. It was very dangerous. The food left alot to be desired Breakfast was fine but the evening meals were more or less the same everyday. You had to pay for drinks including water. The corridors were very dated. The pool was nice but I would never go back again as the room we stayed in was obviously not updated. Basic cutlery, not fit for self catering.

- B

The reception staff are incredibly rude & make you jump through hoops just to get back into the hotel past midnight, one night we were told to get out because we didn’t have ID after returning from the club. I’ve never seen this before. The room was a nice size but many things didn’t work. The TV didn’t work at all, the shower was broken and fell on me. The aircon was also blowing freezing air throughout the room for the entire week, even when we put it on a hotter setting or tried turning it off. Not the worst place in the world but don’t book if you’re looking for somewhere to feel welcome, it almost felt as if they hated tourists

Mark Farndale

This is one of the worst hotels I have ever stayed.The booking process took over an hour! The old receptionist was so unbelievably rude and dismissive and needs to be replaced as soon as possible.The hotel it's self is impressive in 1960 the rooms are old run down and needs a complete refurb. Also no plug socket in the bed room none in lounge apart for the one for the TV and 1 in the kitchen. So forget changing your phone and table at the same time. This hotel was so bad I had to book into another hotel, please safe your hard earned money and book another hotel.

Craig Dickson

The supposed upgraded rooms are not upgraded at all except a reasonably new bathroom. Very dated hallways with uneven flooring. Big banners advertising late check outs which you have to request on the morning of check out (so what's the point?) and even then it wasn't offered. The room was clean but nothing to clean dishes with etc. The balcony looked on to the exhaust fans for the restaurant downstairs.

Alexandra Lezheva

I am disappointed and would never go back to this hotel. The problem started with the fact that we booked through Booking.com. It was impossible to contact/get anything from the hotel management. Our plane was expected to arrive earlier than the allowed check-in time, so I tried to contact the hotel several times and all in vain. Finally after about 8 hours on the road and plane we arrived at 3pm to the reception where we were told our room was not ready. Ok, we left our luggage and waited another hour. When we got our room I was honestly upset. It's not what I saw in the photos when i was booking. It looks more like an emergency room, to be honest. There is no microwave, there is not even a kettle, I had to make tea in a coffee machine. The appearance of the kitchen, the cabinets are hanging, the refrigerator is old, the look of the room is as if I came to my grandmother in the village, and not on vacation. The room is dark, scary. At night I could hear a beeping electrical sound from the lamp. I do not think the air conditioner works for heat, I tried to make it warm but I was cold at night. When I went to the reception and wanted to know what the problem was, I was told that there are renovated and non-renovated rooms, I have exactly that. I tried to find out from them how I could know renovated or not if their photos are all the same? There will be no such photos on their website either. The corridors are terrible, it's all old and I think it's an emergency condition (Lobby is beautiful but far from lobby …) . When we had a plane at 7 pm and asked to stay a couple of hours after 12pm, we were refused. This is really the worst hotel I have ever been to, I don't think they are interested in customers . The location of the hotel is great, you have many buses nearby, shops, the sea is not far away and also the Dunes.

Mic Ro

Good and clean accomondation. The location is super, close to the beach and the promanade as well as supermarket and shopping/party area. Wellness area and gym not used. Breakfast not used.

L Douglas

Lovely hotel, so close to the beach, couldn’t fault anything just our room card key didn’t work very well but otherwise a memorable stay, Thank you

Steven Reid

Stayed here with my boyfriend for a week from 29th may 2024, on arrival had been around 20.30hrs, checked in quickly and no hassles at all, every quickly and was delighted with to staff at checkin. Self catering room was spotless and had everything you need from TV on wall, large fridge and freezer. All utilities microwave pots plates filter coffee machine kettle cups the lot. Had its own separate bed room and 2nd flood balcony all again had been well cleaned well presented. We had use of Gym / sauna a spa for our trip which was a surprising 1 hour per day. I stayed close to this hotel 5 years ago, were I was disappointed, so to have a great hotel, brilliant staff and the cleaners was fantastic. 100% would rebook to the hotel.

Claire Barrett

Fab place, great apartment, clean, fluffy pillows decent bed, can not fault it Location fab

Anthony “Triple T” Gleeson

Lovely apartment. Sunbeds by the pool and on the roof. Not far from the beach. No snacks or bar at the property. Breakfast is available for 9€ a day. Normal buffet style. Yumbo shopping centre 10-15 minutes away on foot. Lots of bars, restaurants and shops to browse through.

Hayley

We stayed for 7 nights, all inclusive here as a couple. Overall, a lovely experience with polite, friendly and hardworking staff. Every member of staff would say hello when they walked past and were happy to help with anything. Food was great and varied. Drinks were small but good (each person could have 3 at a time). Pool was a decent size for the amount of people there (we went just before UK May half term so was not very busy and not many families but towards to end of our stay it got quite busy). Downsides to the pool are that the hotel state no reserving sunbeds but do not enforce this and the area around the pool gets extremely slippery. There is a pool bar for drinks which was great. Everywhere was very clean and tidy. Rooms spacious and cleaned well. Evening entertainment was not great but we would just have some drinks at the outside bar and play cards etc. Again, it was pretty quiet when we went so it was nice to just chill at the bar before going to bed. Specifics for each category as mentioned. Overall, we had a great stay and lovely time here. Would definitely say a 4* hotel.

Bogdan Gavrilut

Fantastic experience at the hotel, especially at the reception thanks to Alejandro—the younger of the two—who truly went above and beyond to make us feel welcome. From the moment we arrived, he greeted us with exceptional professionalism. Not only did he offer us cold water (a small gesture that made a big difference after a long trip), but he also gave us incredibly helpful advice about the area, things to do, and where to eat. He was patient, friendly, and genuinely cared that we had everything we needed. It’s rare to come across someone so attentive and kind, and his service really stood out. Alejandro is a gem and made our stay that much better. Animator team was brilliant - Eiline was rock! Thank you!

Peter Ó hÁdhmaill

Street parking can be difficult to find, though the hotel does offer a very small car park available for a fee. Mornings can be a bit noisy due to the hardworking cleaning crew starting early. The food is generally very good and mostly quite tasty. Smokers and Vapists tend to stay in the designated areas, although there is no enforcement. The rooms are comfortable, but it's worth noting that two single beds pushed together don’t make a double bed - may annoy couples. The room includes a free safe & a small fridge. The shower randomly goes hot & cold during use. There are plenty of sun loungers around a clean pool, and the complex is just minutes away from beautiful beaches. The staff are friendly and welcoming, adding to the overall pleasant experience.

Amelia Lloyd

Lovely spacious rooms. Very clean throughout. Right next to a busy highway so bear that in mind if you like a view or are sensitive to noise. Breakfast was fresh and tasty. One downside is that the double beds are two single beds pushed together and you WILL fall down the middle. Staff kind and courteous throughout the stay. Overall, good value for money! Typical sunbed wars going on- wish staff would remove people's belongings if not using sun beds. That being said we did usually find one or two when we needed it.

emily ford

Had an amazing stay here, loved the entertainment and the animation team. The staff were very friendly, shoutout to Efrain and Josue. The food was good and the rooms were lovely. Would recommend and would definitely come back!

Vic Cano

The accommodation was quite OK. We visited in January so we didn’t need AC for the room which you have to pay extra. The main complaint would be that the towels smelled bad and it felt like it was not properly washed. Most or all of the hotels we were staying in when we travel, towels were always smelling good. It felt a bit weird taking a shower and drying yourself with a towel that smelled like someone else’s body odor. Otherwise, staff were quite nice, pool was a nice place to chill, our room on the second floor which was facing the inner part of the building was relatively quiet. I would wish to have a king size bed for couples like us. Would I recommend it, YES for the place and location, not for the towels 🤭

Pangxun

Stayed for one night and these happened: 1. The toilet was brocken. Water kept running and making noises nonstop. It was especially disturbing at night. 2. No hot water after showing for approx. 10 minutes. This seems to be mentioned multiple times in the comment section and it's never fixed. 3. Towels were slightly smelly but it's tolerable. 4. No elevator inside the building. If you are disabled or traveling with a huge suitcase and you are assigned to room beyond ground floor? Good luck with that. 5. Passcode for the elevator (at the entrance not inside the apartment building) didn't match the passcode for the entrance. So we could not use the elevator but had to carry our huge suitcase up and down. Sorry. It wasn't really a pleasant stay and I am seriously questioning the 3-star standard.

Helder Mendes

Location is perfect. Very quiet, walking distance to the beach, 5m to Citá, 15m to Yumbo, and plenty of shops and restaurants around, Staff is simply 5*. The apartments are well appointed, with a Moroccan inspired decor, comfy and cosy. The swimming pool area, although small. Is very cosy, relaxing with plenty of shade provided by palm and coconut trees, and the beach sand in the floor is a great touch. Impeccably clean inside and out. This is an experience to repeat.

Catalina filon

Such a beautiful apartment resort. So clean, beautiful pool and rooftop with jacuzzi and great views, definitely recommend this apartment complex as it is set right next to the beach and centre so the location is ideal. We loved our stay !

Sarah Tovey

Fantastic place well looked after loved everything about it great location

James Brown

We really enjoyed our stay here for our first family holiday. The hotel was spotless and the staff couldn't have been more friendly/helpful. The food was good with lots of variety, I would say however that your child may get bored of pizza, Bolognese and chips (in the main restaurant)by the end of the week if they are picky. But we all had a fantastic time and wouldn't hesitate to book again

Matilda Harding

We've had a fantastic stay here at Abora Buenaventura. Our room has been cleaned daily to a high standard, with the housekeeping staff being incredibly respectful and helpful. Every staff member we have come across has been polite, welcoming and friendly and always respectful, my children have absolutely adored interacting with everyone - especially the wonderful hospitality team in the restaurant! The food in offer has been delicious and a good range for all inclusive, as well as the options in the snack bar! We've ventured out of the hotel a few times using both the excellent free bus to the beach and public transport- both easily accessible and running regularly. We would definitely recommend this hotel to our friends and family due to it's high standards, location and the wonderful Abora Buenaventura team! Thank you for an excellent stay ✨ Matilda Harrison

Starlight Events

Would highly recommend going for the AI+ the difference in drink quality was very noticeable. Although if you don't get AI+ and don't taste the higher quality drinks, you may not notice so much. Beds are quite uncomfortable, it was a pleasure to get back to my own bed. Air con didn't work - perhaps it only gets turned on at certain times of the year. The room itself was fantastic. Very nicely decorated and very spacious. Food was OK, not what I'd call quality, but it was edible. Staff were generally great, some are clearly more experienced than others. Everyone I came across was trying their best though. A quick word to the bar staff that stronger doesn't always mean better in terms of mixers and cocktails. Entertainment during the day was great. Evening entertainment was hit and miss. For example, the band were great. Would I return to this hotel? Yes, if I was staying in the same area. But I can't see us returning to GC any time soon.

WJ Rutter

An enjoyable stay at the end of May. The friendly staff worked tirelessly - a special mention for Alexander and the rest of the animation team 👏. A wide variety of well presented food at mealtimes. Nice, well maintained, pool areas and grounds. Convenient location for the visiting market and other amenities and transport links to get out and about. Wouldn't hesitate to visit again. Bill, Vivien, Helen, Woody and Albie

Bhavin Makwana

Our stay was disappointing in many respects! On arrival, we faced an unreasonably long check-in process, and with only one luggage trolley in the entire hotel, no assistance was offered with our suitcases, even after we asked for help, despite having young children and multiple bags. The room air conditioning made a constant water like noise throughout the night, disturbing sleep. Shower pressure was extremely weak in the yellow accommodation block. There was no light on the balcony, and no water bottles provided in the room. Iron rental was €5 (non-refundable), with no ironing board available. Facilities were lacking: the massage chair was inoperable, many arcade games were constantly needing resetting, the kids' club consisted of a single hut with disengaged staff, and the huge hotel had just one small playground. The pools were restrictive—no balls or floats allowed. Dining was another letdown for us vegetarias. Food was warm at best, vegetarian options were minimal, and labelling was unclear with vegetarian dishes often mixed in with meat. The snack bar had a wide variety of meat burgers and sandwiches but not a single vegetarian option. Only one drink station in the main restaurant caused long queues at each meal time, especially frustrating with young kids. Pool towels came at a cost, with a €1 fee just to change them. The beach is a 10 to 15 minute walk away or there is an option to use the free shuttle bus which runs frequently each day. It's a lovely sandy beach with reasonably clear water. Sun lounge hire was about €7 for the day. The only praise I have is for the cleaning, serving and entertainment staff. Sadly and despite the fantastic entertainment staff on site it was evident that they were working with a low or non existing budget! Overall, the hospitality was poor and not family-friendly versus alternatives. I would not recommend for families or those seeking a relaxing, well-serviced all inclusive holiday.

Terrie Doland

I cannot fault this place. Hotel is immaculate, staff are super efficient and friendly. Gina in particular was amazingly attentive and helpful. We had B & B and had few lunches round the pool and although little pricier than surrounding cafes bars - absolutely brilliant. Pool closes at 6 and bar closes quite early too so that would be my only observation. Would definitely come back here.

Slavko Švagelj

This place is absolutely amazing!! I love it and I’m highly recommended it. Stuff is very nice and friendly, they are communicating very well on English language. And drinks on the bar and the food is really really good. Gym is a bit pricey. €50 for a week is too much money. But overall stuff is very friendly and equipment in the gym is really good.

Emperor Barbers

A beautifully presented hotel in a great location, wonderful staff, spotlessly clean rooms and excellent food. This hotel neighbours another which is part of the same group just across the road which provides guests the option of using their pool facilities etc as well as the pool at this hotel itself. Great facilities for kids, the staff loved our little one and made her feel very special every time they saw her. Very polite staff, nothing to criticise or suggest any improvement. 5 Stars & Very Good Value For Money! Highly Recommend. Thank you for a fantastic week’s holiday :)

Dunja Zivanovic

The hotel has a nice concept, and the rooms are very spacious. However, there are several areas that need improvement: 1. Cleanliness Issues – The hotel is not well-maintained. Room floors were never cleaned during my stay, and I had to request a sheet change after three days—otherwise, it seemed like they wouldn’t have done it at all during my six-day stay. The pool area is cleaned in the morning, but throughout the day, it becomes noticeably dirty. 2. Unreliable Shuttle Service – The hotel advertises a shuttle to the beach, but our experience was frustrating. When trying to return from the beach, I called reception for pickup instructions and was told to wait near some camels. We arrived 10 minutes early, but the shuttle never came. After multiple calls to reception—where they kept telling us to wait longer—they later claimed the bus had arrived and even had a photo as proof. However, we had been waiting for over 20 minutes, and there was no bus in sight. Instead of acknowledging the issue, the receptionist argued rather than offering an apology. 3. Noise Issues – The sound isolation is poor. In the mornings, noise from the streets is quite loud, making it difficult to sleep. Overall, the hotel is quite noisy. 4. Renovation Quality – While the hotel has been renovated, signs of wear and tear are already visible. Many elements from the old hotel seem to have been recycled, which affects the overall quality and appearance. In summary, while the hotel has potential with its spacious rooms and concept, the lack of cleanliness, unreliable services, and noise issues make it difficult to recommend. Some improvements in housekeeping, service reliability, and soundproofing would make a big difference.

Ana Martins

Amazing hotel with amazing facilities - pool has plenty of spaces and bar food/drinks are very generous for the price. Breakfast and dinner food is very good and lots of options - big shout-out to Juancho and Gian for making our evenings so special ❤️ a very good hotel with a very nice and calm vibe, with amazing rooms

Walter S

We had a brilliant holiday last week. Place is really clean, staff couldn't be nicer and more helpful. Food was lovely. Plenty of sunbeds and definitely worth paying a bit extra for the Balinese beds if you fancy it. Not too far to walk to the beach if you want but we stayed round the pool most of the time. Peaceful and quiet, but only a short taxi ride towards Yumbo centre if you want more of a party scene. Highly recommend if you want a quiet stay and be well looked after. Loved it.

Paul vd H

We had a great time here! The people working there were very friendly and happy during the day. We would come back for sure when visiting Gran Canaria. Thank you for the great stay! Greetings the people from 25/2, the everyday breakfast people :)

No-Wii Hook

Absolutely amazing! Enjoyed every moment here. The staff is very friendly and thoughtful, the accommodation and common areas are very very clean! We haven't seen any cockroaches or other insects, very clean and nice. Would very much recommend this to everyone looking for a fun and relaxing vacation!

Darren Smith

Comfortable small bungalows. Air con really efficient. Wet room shower, safe, clean and well maintained. Towels could be changed daily and maid visits daily. Loved the free shuttle bus to the beach and back. Our room had one double bed and one single bed in the bedroom. TV even has complimentary Netflix which is a nice addition.

Damian Boomgaarden

The place is GREAT, I would go here again. The food was Delicious. The rooms are a little bit small. The service is Great, They are sooo friendly I love the place I recommend going here

M W

The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.

Helen Chong

we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!

Lyndsey Black

Location of this hotel is great (very quiet but not too far from beach and bars etc) over the road from a large open space where they hold a weekly market We had a ground floor room with private patio and access straight onto the pool Rooms are really spacious and clean with separate living room which had a small fridge to keep drinks in Plenty of sunbeds so never seen any sunbed wars!! Drinks were of a decent standard most cocktails were included in the all inclusive The only negative for this hotel is the food We both found it really hard to find something breakfast lunch & dinner but overall really nice hotel and would definitely return if I came back to gran canaria

Emmie S

We had a wonderful stay at this hotel, the staff are very friendly especially Tania (waiter) and Riccardo (animator) really lovely hotel and all the staff are super helpful. My only advise coming from somebody who works within the hospitality industry would be: There’s a lack of attention from staff/hotel users when it comes to utilities being used in the restaurant - for somebody like myself who does not eat meat there were people using the utensils for absolutely everything which meant I had to be one of the first in the restaurant to assure the food was not contaminated with meat before I ate it, this also comes in the category for people who have allergies. I feel this area needs a lot more attention. - foods ok just very repetitive! But everything else from the pool area, to the entertainment to the bar were fantastic.

Ágnes Alaitner

2024 april I spent 1 week here with my toddler. It was a nice hotel, the staff was nice and the food was great. - i stayed in double room with sea view on the 5th floor, however ,be aware that there is another hotel in front also. so my view was mainly the other hotel and sea on the right side far away and the left side a bit. But mainly i saw the other hotel. It didnt bother me much however because i didnt spend my time sitting on the balcony. But the room is facing the street so it was noisy. Im a light sleeper so wasnt ideal, but was managable. - maybe its normal, but you have to pay if you want to change room. It is 20 euro i think however i didnt change. Luggage storage is 5 euro per item. - wifi was good, but had to sign in again and again almost every day - location was good, but since its surrounded with streets, there was noise at night (mostly cars) - beach is like 5mins walk, but you have to go down quite some stairs and then back up, so its not a straight walk to the beach. Its normal in that area - stores close by

J M

My partner and I recently stayed at the Princess Hotel in Gran Canaria in May 2025, and we couldn’t be more impressed with our experience. From the moment we arrived, the staff made us feel genuinely welcome and went above and beyond to ensure we had a memorable stay. Their friendliness and attentiveness truly stood out. The hotel itself is fantastic — the facilities are modern, well-maintained, and there is so much to enjoy. Everything was impeccably clean, which gave us peace of mind and made our stay even more comfortable. We opted for the half board option, and the food exceeded our expectations. Breakfast was nothing short of amazing, offering a wide variety of fresh, delicious options to start our day on the best note. Dinner was also very enjoyable, with a great selection of dishes that were tasty and well-presented. Overall, our experience at the Princess Hotel was exceptional. The combination of outstanding service, excellent facilities, and quality food made this one of the best vacations we’ve had. We would highly recommend this hotel to anyone looking to visit Gran Canaria — it truly offers great value and a wonderful atmosphere. We’re already looking forward to our next visit! Thank you to all the wonderful staff at the Princess Hotel for making our stay so special.

Richard Poole

Holiday review. We have just spent an amazing week at the Gran Canaria Princess. Having read previous reviews we came with an open mind as we tend not to concern ourselves with a single crack in a tile or that other people coming to the same location have the audacity to speak to each other in thier native tongue. Overall we found the hotel clean, well maintained and with friendly staff only too happy to make our stay enjoyable. Previous reviews make mention of issues with the lifts, stating there are only 2. There are 3 if you count the less obvious single lift usually used by hotel staff. We found the only wait tended to be peak times and was not an issue. Other people have said the food was not varied and lukewarm. Again this was not our experience and had we had concerns about the temperature of the food, Despite that the hotel have a microwave should guests feel the need to nuke their food. We stayed 7 nights and all in all a good hotel.

Alen Rashidpour

12 May 2025 This is my second time staying at Princess Hotel. The first time was in 2023, and everything was truly excellent, except for a few minor issues. However, unfortunately, this time I noticed a clear drop in the quality of the food, with very limited variety. Also, I couldn’t feel the same positive energy and happiness from the staff as before. The room cleaning service was also not as good as expected. That being said, I would like to mention that the reception staff and some of the bar staff are still doing a great job and deserve appreciation. Sadly, this will probably be my last visit to this hotel. I hope my feedback will get the attention of the management, and that Princess Hotel will regain its previous high standards in the future. With respect, Room 510

karl shields

Staff are great, room was lovely. The food was good a little bit repetitive though. Air-con wasn’t working. I didn’t mention it to reception because I got a room next to my friend and didn’t want to move. Fortunate weather was too hot. I would recommend this hotel.

Poppy Bennett

Me and my boyfriend just came back from the hotel. We absolutely loved it! The rooms and hotel are kept clean, there’s so many sunbeds available so you won’t have to worry about that. The rooms are a very good size so you don’t feel cramped. There’s entertainments everyday which we love, table tennis, darts, singing, dancing etc etc. we only stayed for a week but next time we will definitely stay for longer. The one issue we did find is the food, theirs is definitely plenty of choice but for picky eaters not so quite, a lot of the food is the same everyday. To use the bar in the middle of the pool you do need all inclusive plus, and most of the cocktails you won’t be able to get without all inclusive plus also, so definitely worth it if you’re a cocktail lover. Another thing, this is definitely not the hotel faults but to worn anyone, we can hear everything from next door from inside our bedroom… people coughing, tv (if they turned up up high) toilet flushing, sex etc etc but apart from that we love it and will definitely be returning!

C Jones

Could not fault this hotel,room was very spacious and clean , everything you need for self catering. Hotel is lovely, staff were very friendly, family friendly with 3 pools to choose from and 2 bars. Would definitely come back here

Allison Smith

Slightly on the outskirts, but excellent location. No shortage of shops and restaurants nearby, but far enough from the madness Staff were so lovely, especially as they gave us a birthday bottle of prosecco. 3 pools were lovely, especially the adults pool. The breakfast was amazing. Definitely coming back

Marcia Young

Absolutely wonderful hotel in a prime location. 5 minutes from the Yumbo shopping centre and about 6 minutes drive to the beach in a taxi which cost €4 i caught the taxi as i travelled with my 81 year old mum but you can walk it would take about 20 minutes. The hotel was super super clean and service first class we were there from 15th May to 22nd May so it was fairly quiet just like how we wanted it. We went self catering but our maid was brilliant and the hotel staff friendly knowledgeable abd informative i would definitely go back. The self catering rooms are very spacious with a separate bedroom bathroom and lounge and kitchen area. Just wonderful the best self catering apartment ive ever stayed in. All the amenities were top class and high end with a microwave fridge 2 ring cooker 2 coffee makers kettle they even provided tea towels and washing up liquid the maid service was daily .check out was midday abd thwre was available showers to use after checkout whilst we waited fir our return transfer to the airport as well as a luggage locker room . I was so impressed. Thoroughly enjoyed our weeks stay.

Suvi Niemivaara

We had a lovely family vacay at this hotel. Clean cozy rooms, absolutely beautiful and stunning hotel area & amazing, kind service. Special thanks to Sita and Manuel at the pool bar from Francisco&Family☺️ Will most definitely stay here again!

LAURENCE DOYLE

I wouldn’t stay here again. We stayed in a bungalow for 10 nights over Christmas. What we liked: - Incredibly friendly staff - Jaydy and Guillermo in particular. - Good food options all day. - 3 pools. - Bungalow cleaned every day. - Spacious accommodation. - Good location for shopping and restaurants. What we didn’t like: - Quite noisy due to proximity to busy roads. - Uncomfortable and old furniture. - Tv had only 3 English Channels and no streaming options. - Breakfast and dinner buffets were quite repetitive and poor selection. - Proper coffee had to be purchased at breakfast. Machine ‘coffee’ was watered down to brown water. - Had to buy water at dinner. - Full of noisy Dutch people. Last time I saw so many I was in Holland!! - Too many young children. - Gym equipment in need of repair and upgrade. - Pateo door wasn’t secure and could be opened from outside. - Door handle fell off laundry room, locking me inside. Had to call reception to be rescued. - 2 single beds in master bedroom with en-suite, this was odd. Beds were not comfortable. Didn’t sleep well.

Stephen Henderson

This was my first stay at the hotel, but I have heard it is really nice from others who stayed there so as my usual place could not accommodate me I decided to try this out – and was not disappointed. The welcome at reception was fantastic. Staff are friendly and offered me a Prosecco on arrival. Check in was quick and was directed to my suite. It is on the same floor as reception, so it was nice and quick to find and no need to navigate lifts. The bathroom - as others have reviewed it is a tight squeeze – but works well and the shower is big. There is no wardrobe but has a large curtain with adequate storage space for clothes to be stored. The suite has a nice breakfast bar/seating area above the bed where you can eat or chill. The junior suite had a good view of the pool area. The main pool area has a good number of beds and despite the hotel being busy the beds were never full so you could always get a bed. They provided a welcome drink of a bottle of wine and snacks with a handwritten card was a nice touch. Small kitchen but adequate for a small meal. The coffee pods were filled up and the cleaners did a very good job of keeping the place nice and clean. The TV has a wide selection of channels if you have flown all the way just to watch TV! The bed area in the main room which is not in a separate room but seems to work well. Bed is very comfortable, and they provide pool towels which you can change at the pool. Nice couch in the suite with a LOT of pillows! Sink is outside the bathroom but as the bathroom is quite small it would not fit. Nice large mirror! Overall, a nice stay. I did not have the breakfast there but seemed popular enough with a decent choice. The place is nice and quiet enough, so you are not disturbed. There are 2 gym facilities which had a few people working out so you can fit in a session if you are that way inclined. Would recommend!

Carl Semple

Lovely hotel in a great location, nice quiet street but a short walk to everything. Staff were all great, all very friendly and helpful. We had a south view room which got plenty of sun on the balcony throughout the day and the room itself was large, tidy and clean. Beds were very comfortable and there are even different pillow options! TV in the room allows you to stream from your own device which was a nice bonus. Breakfast was delicious with plenty of options hot and cold, and available until 12 noon. Will definitely be staying here whenever we come to Gran Canaria! Would highly recommend

Tamir Bermann

Gold Hotel has a great location, not far from the Yumbo Center, yet in a quiet area. The hotel's retro tropical chic design immediately creats a vacation-like atmosphere. The open inner courtyard, with its large spherical lights, added to the spacious and airy feel. The pool area is small but well-designed and efficiently utilized, and the pool loungers were exceptionally comfortable for relaxation. The hotel staff was very friendly throughout our stay. Breakfast was excellent, offering a wide variety of high-quality options, along with a live cooking station for egg dishes and waffles. The only minor drawback was the coffee quality, which could be improved. However, the breakfast room and presentation were very appealing. We stayed for a week in the Master Suite, which was very spacious and comfortable. The small kitchen was a great bonus, especially for a longer stay. All in all, this is a highly recommended hotel, and we would gladly return anytime in the future.

Andrew Brown

This is a fabulous adult only hotel. Worthy of the reviews given. This was our second visit opting for a suite over looking the pool on floor two. The rooms are spacious and very clean. Staff are so discreet and friendly. The breakfast is lovely but crucially is over an extended period until 12 which creates the most relaxing ambiance. Nice to see a few new faces with trainees being introduced to the team. Hot plate team were really good so charismatic . The sun always shines and the team never stop smiling. Sad to leave but we will return.

SPB

The hotel is an absolute credit to the whole team that make this a truly beautiful place to stay. Special thanks to Josué and Elisabet who are a real asset to the hotel and superb in their roles. We booked on a whim having previously stayed at family hotels in Gran Canaria. We arrived just before 10pm and the welcome was perfect. It was twarm, relaxing and super friendly. We were offered a glass of sparkling rose wine which was well received after the long journey…. Our glasses were then refilled prior to heading to our room. The hotel feels small and private, you feel as if you are in a boutique friendly hotel as against a sanitised corporate property. The room was awesome, small Kitchenette perfect for making teas, coffees and light snacks… very clean with a touch of class. The main room area was stylish and quirky. Complimentary glass bowl of sweets were there on arrival alongside a complimentary wonderful bottle of red wine. Both surprising and exceptional. The staff are the friendliest and most helpful you could wish for. The breakfast is great with the choice of sitting inside or outside. We took a gamble in the hotel and hoped it would be good. It turned out to be exceptional and we will be recommending it far and wide. Loved it. Thank you for helping make it a fantastic holiday. 10/10

Gerry Crean

A wonderful hotel conveniently situated close to amenities, bars, shops, nightlife and within walking distance of the beach. All the staff are friendly, and most helpful. The rooms are bright and spotlessly clean and the beds are very comfortable. The food is superb with a huge selection. Highly recommended.

Chris Kamilaris

Excellent location for the Yumbo Centre. Staff are amazing, polite, welcoming, professional, and always go the extra mile to ensure you have an amazing experience. Very clean rooms, and the hotel overall. Special mention to Andrea who works in the restaurant. Excellent customer service, very engaging with all guests, and genuine. Makes me feel welcome and comfortable every time, all the time. Thanks to you and to all the wonderful staff, including all in housekeeping. They do a great job day in day out. Wouldn’t stay anywhere else and go back every year. See you all soon

Mike Slapper

We’ve been staying here for 30 years. Something always brings us back here. Having said that the food lets this place down. It’s not as good as it used to be. Plus the only hot food that you can get is from the ‘cooked to order’ hot plate. The chef always uses lots of oil & salt, but at least it’s hot. Everything else is a buffet & barely warm. Perhaps I’m more critical than most. It’s just that for me hot food should be hot & NOT barely warm. We found ourselves going out to eat to the local restaurants to get a descent meal on several occasions even though we had paid for half board. The staff are great though.

Susan Briggs

Food is good lots to choose from. The room is quiet if you keep your balcony door shut as there's music at night. Very clean rooms the fridge is one of the first that I've had that works properly. It's the first time I've never worn my ear plugs at a hotel. The location is right next to the jumbo centre with lots of food and shops there. It's located on a slight hill, so be careful if you're not good on your feet but still accessible. The hotel has lots of steps inside something to consider when choosing this hotel the staff are very nice and helpful. I had a massage in the hotel, which was excellent. If you go at a special event time the noise in the jumbo centre can be loud and last way into the early hours of the morning. But they can be very good, so join in. On your second visit. You'll be given a dressing gown and slippers to use and an invite to a cocktail event. I was going to go again, but it has gone very pricey, nearly doubled in price, which is a shame. But it's still one of the best hotels I've been in

Greg B

A lovely 4**** hotel conveniently located near Yumbo. Staff are exceptionally friendly and professional, and facilities are good. There is a basic gym, and the salt-water pool is maintained and heated. All in all, a good place to stay if you fancy an adults only hotel.

Bobac Bole

Far Beyond a 3-Star Hotel – A Hidden Gem That Feels Like 5 Stars! We were truly surprised—this is not a 3-star hotel in any way. In our opinion, it easily qualifies as a high 4-star, if not more. ROOMS Modern, spotless, and thoughtfully designed. Everything felt fresh and well-maintained. DINING & BEVERAGES A great variety of food options to suit every taste. Breakfast was a highlight, especially the freshly pressed orange juice—absolutely delicious and a perfect start to the day. 👌 PLAYROOM Packed with entertainment—from Mario Kart to billiards. A great space for both kids and adults to unwind. OUTDOOR KIDS’ PLAY AREA Everything your little ones need to have fun and stay safe. Well-equipped and clearly designed with families in mind. POOLS The rooftop jacuzzi with a sea view is simply stunning. There’s also a large main pool, a small children’s pool, and an additional jacuzzi by the kids’ area. Clean, well-maintained, and perfect for all ages. WELLNESS & SPA We saved the best for last. This was truly a standout experience. The wellness area includes a Priesnatz sauna, jacuzzi, relaxing massages, mud treatments, a warm water massage pool, and even a Dead Sea pool—unbelievably calming. Every element was top-tier. We’ve stayed in 5-star hotels that didn’t come close to this level of quality and service. Huge kudos to the staff for their dedication and warmth. We’ll definitely be coming back!

Bhavesh Mistry

The location is fantastic with all essential amenities nearby. The bus stops directly outside the hotel and the beach is between a 5-10 min walk. Rooms are nice and cleaned daily. I thought not having a towel change daily would be an issue but it's more eco friendly getting then changed every other day which is fair. Solarium is nice, thought it would be bigger but most people sit by the pool anyway so it's not a bad size at all. Food is wack and I've put this on the feedback form. They serve the same food daily with perhaps the odd dish that may be different. I stayed half board so not sure what lunch is like but I can imagine it's the same. It's the second time I've stayed here. Picture is from the solarium.

Irina D

This is a nice hotel with good views, clean rooms and a very friendly staff! We enjoyed staying here. The food was delicious and a big big plus for SPA! Also the location is good, as the hotel is close to Playa de Ingles and you can have a nice walk to Maspalomas Dunas as well.

Gary Davis

Stayed at this hotel recently having already stayed at the Bull Victoria up the road. Amazing spa areas with all the usual sauna, steam room, jacuzzi and pools plus the very relaxing Dead Sea Pool. Buffet food was excellent and always had different options every night. We are vegetarian and found plenty to fill out plates! Would definitely go back.

GEORGE WHITE

This is better than the three stars as advertised but maybe not quite four stars. The decor is excellent, good atmosphere when the act is on each night and the staff are excellent. Some minor issues like rubbish toilet paper but on the whole we really enjoyed it.

Michelle Dunnill (Shell)

Absolutely lovely clean hotel with great friendly staff. Food was great. Views were absolutely amazing. Both pool bars were lovely to. Indoor spa was amazing. Cleaners in everyday. I would definitely recommend going all inclusive at this hotel. Retured back to Scotland today and miss it very much. Definitely a ☆☆☆☆ 😊

Reg Botterill

We spent 10 days in mid January at this very nice hotel. It far exceeded our expectations in just about every way. It is a very big hotel that is situated just 150 meters from the beach. It has great cub appeal. We were fully inclusive and the food was well beyond expectation. Multinational range of dishes and lots of food fresh cooked while you watch. The hotel was spotless, there seemed to be a non stop cleaning going on, very discreetly. The staff were very helpful, well mannered and seem to be able to manage just about any language. The rooftop solarium and bar is huge and offers marvellous views over the area including the sand dunes at the end of the beach. There are far too many things, that is possible to do in the area, for me to mention here but it really is a special area. The list of facilities in the hotel are extensive and much better described on their website than I could very manage. Thank again to all the staff for helping provide a great holiday

Alexander Kröker

Not a bike friendly Hotel. It is not allowed to bring your bike into the room. There is no option to clean your bike, so you should stay your bike rusty when you cam from a rain ride. 20€/Week for the Safe? Realy? 20€ for the starting Pin Code 1234#. Then 1€ so you can use the scale to weight your luggage. In the night, you cannot sleep with open windows, lough Party Zone nearby. The Buffet was good. I only got diarrhea 3 times in one week.

Ágnes Baunoch

We spent pleasent 5 days in the hotel. It has comfortable rooms with beautiful seaview and perfect service. The breakfast and the dinner was wonderful with continuely fresh meals. The beach is beautiful, but basically mostly windy, but this is the natural condition of the place. The only negative was unfortunately the constant noise from the engine room on the breakfast terrace, which disturbed the peaceful meal.

Vicky

Lovely hotel, which is nice and central. Great selection of food to choose from throughout the day, the only thing that it lacks is a selection of bread. Staff are very attentive. The reason I gave a 4 ⭐️ is because the lobby bar wouldn't open until 9pm and it was too cold for the outside bar

Isaiah Newell

I recently stayed at Abora Catarina in room 230 on an all-inclusive basis, and I had the most amazing experience! The staff were absolutely fantastic – always welcoming, friendly, and truly went above and beyond to make my stay special. There was a great variety of food and drinks available throughout the day – everything was fresh, delicious, and catered to all tastes. The atmosphere around the resort was vibrant yet relaxing, and the service was consistently excellent. A special touch that made my stay even more memorable was how they surprised me on my birthday with a lovely personal message and a box of almond chocolates in my room – such a thoughtful gesture that really made my day! The room was clean, comfortable, and had everything I needed. I couldn’t have asked for a better holiday and will definitely be coming back. Highly recommend!

Sem Chin

We as a family of four, two kids aged 9 and 12, just came back from a week's holiday in Abora Catarina. All the staffs were really friendly, from the cleaning team to the restaurant and the entertainment team. Special mention to Tom at the reception desk. He was very helpful at our check-in, and on day 3 when I had emergency situation he went above and beyond to help. Food was good, they have a theme for each day and you do get quite a variety of cuisine. I like their self service drinks (water, fizzy drinks, tea and coffee) and snacks (sandwiches, doughnuts and muni muffins) at the lobby where you can help yourself 24 hours a day. They also have snacks and drinks by the pool where you can just go and get what you want, unlike other hotels where snack time was limited to 2 hours between main meals. Our room was spacious m, some rooms have private pools. Our kids love the water slides. The location is good, 5 min walk to the sand dunes, 25min walk to Playa del Ingles beach or they have an hourly bus from 9.30 to 15.30. The bus stop to main cities/towns is just outside the hotel, and most tours provide pick up at the roundabout near the hotel too. Very convenient. We took a bus to Las Palmas, 6.25euro each way for adult/kid.

John H

Our young family of four recently stayed in room 314 at Abora Catarina and we had a truly fantastic experience. From the moment we arrived, we were welcomed by friendly and attentive staff who went out of their way to make us feel comfortable throughout our stay. The room was lovely and spacious, with plenty of room for the whole family to relax. Everything was clean, well-maintained and thoughtfully laid out, making it a perfect base for our holiday. We really enjoyed the food and drink options, with a good variety each day and something to suit all tastes, even our picky eaters. The pool area was a definite highlight, with plenty of space to lounge and relax without feeling crowded. Our children absolutely loved the fantastic splash park and took full advantage of the kids’ activities, which were brilliantly organised by the excellent animation team – full of energy, fun and great with little ones. Another big plus was the location, just a 5 minute walk to the beautiful dunes, which made for a great family outing. All in all, Abora Catarina was the perfect choice for our family holiday and we wouldn’t hesitate to return. Highly recommended for families looking for a fun, relaxing getaway with great service and facilities.

Kevin Sousa

Fantastic experience this past week in room 108. The staff are amazing, friendly, and attentive to your needs. The rooms and amenities are all very clean, organized, and efficient. The menu is varied and delicious, and the all inclusive package is worth it. The hotel is also very family friendly and the entertainment staff provide great energy! The location is fantastic - close to the sand dunes, beach and to shopping centres. I would definitely recommend!

Bartosz Milewski

Very nice hotel with a really great range of food. The two biggest highlights for the hotel are the food and the original shows. The entertainment in the evenings was very enjoyable. However, there was not much sport to do. So definitely avoid if with a teenager that is sporty. Lots to do for little children but not as much for the rest. Overall very nice location, close to the Maspalomas Dunes and beech. Warning: not all people were clothed when walking at the seafront of the dunes. To conclude, good food and evening entertainment but not much sport and activities for 13+ children.

Victoria Daly

Avoid this hotel I was staying on my own. I was at the pool. I was chatting to my mom. The lifeguard is giving me hand signals to be quieter. I was so upset. I should be able to have one phone call at the pool. I asked to speak to a manager at receptionist no manager there until Sunday. I was there on Friday. If you want a relaxing holiday. Avoid this place!!! Never had any issue when I was on holidays before this hotel. Food is okay. Drinks are great since I got inclusive.

Dudu Leah

I honestly do not recommend it, this was my first time there, the food at the restaurant is always the same and not good, there are smokers everywhere, even in the dining area, it is impossible to breathe clean air. I have no problem with older people, but if you are looking for a young crowd, this is not the place, they are all old people over 40 years old. The hotel service is all kind, the cleaning is very good. But I realized that this is not for me. Maybe at another time in my life I will come back here, but it will not be part of my future plans.

Noreen Fitzgerald

Great location to the beach and restaurants. The all inclusive is good, especially the breakfast. We ate out sometimes for lunch/dinner just to change it up a little. Entertainment every night. Room very comfortable and clean. Taxi to anywhere seem to be about €5 which was great! I would say get a taxi from the airport, took over 90 mins to get to the hotel, we were nearly the last to be dropped off and we were not dropped at the hotel.

Ankur Mehra

Absolutely Amazing location near to the beach, However, we got the Apartment which was cold during the evening and had no sun during the day. It was a bit disappointing not to have the sun in the balcony. Breakfast and Lunch was not very fancy. Vegetable soup was served for consecutively 3 days in the lunch. As compared to other 4 stars hotels, this hotel breakfast was not really appealing. Omelette was served without any veggies. I can praise only for the dinner which had a chinese menu where you can eat noodles and as well as the spring rolls. Towels were replaced daily and the corridor light during the night disturbed us in the bedroom. Please write near to the dishes, if these dishes are vegetarian or not. Being a vegetarian, it was sometime harder to judge which was veg and non veg.

Mark Gjoel

This is a tough one... When we visited this hotel, all was included. This means breakfast, lunch and dinner. Also drinks at the adjacent bar which really is very nice. It does not, however, mean Internet in the room, but you can go to the reception, and use for free there. It feels like the focus generally is on the food, and not so much on everything else. It's a rundown place, and it showed in our room. The food - is generally decent. They have a large buffet and they vary it from day to day. The rooms... Oh, the rooms. We had two issues that we made the staff aware of. One was that lying on one of the mattresses in double bed, you were lying directly on the springs, which went "sproing" every time you moved. This was fixed by adding a top mattress to that side of the bed, leaving a large height difference to the other side. You would still hear the occasional "sproing", but it was a lot nicer to lie on. The other issue was that we found bugs at large in the bathroom - from the looks of it small cockroaches, but judge for yourself. Nothing was done to fix this, or at least the infestation persisted throughout the visit. The hotel boasts three pools, one of them heated. Each pool is tiny, the heated pool is intermittently so, and the pool by the bar is apparently indefinitely out of service. The location is to die for though, right next to the beach!