John Luttrell
Don't let the star rating fool you, tremendous value to be had here.
It's in a great location and our apartment was very nice and comfortable.
There's doing some work which will no doubt improve the star rating over time.
The location is ideal, the food is okay but not spectacular but all things considered good value all round.
Free WiFi in the communal areas but you have to pay for WiFi in the room.
Due to this I had to speak with the wife. She seems nice 🙂
Zoe Macaulay
Dont listen or take any heed of the negative reviews! This place is brilliant. You're not paying for 5* you're not getting 5*. What you are getting is a great base to go explore the area. You're getting clean rooms, serviced every day. They are mostly outdated, but are comfortable and have what you need. If all you're concerned about is a fancy room on your holiday, you're not doing your holiday properly! There are 3 elevators that all worked while we stayed. 1 is slow, the other 2 are quicker. The pool area is clean and plenty of sun beds. The pool itself is a welcome refresher after lying in the sun for a while!
The all inclusive food is adequate. You won't starve. It's a bit repetitive at lunches, but there is always 2/3 additional different choices as well as the usual hotdogs, pizza, burgers and chips. They serve local dishes alongside the "safe" options British folk seem to miss when they go abroad 🤣
The bar staff are good. Jose is brilliant! He's got some craic about him. A couple others are a bit more reserved shall we say! Julia at the front desk checked us in and she was lovely and helpful too. The hotel is a 2 minute walk to the beach, literally. It's maybe a 20 minute stroll along the promenade walkway to the bustling area of stalls and shops, with plenty of restaurants along the way. At night the surrounding area is quiet, the occasional song can be heard from hotels across the way. I would absolutely come back here in a heartbeat! Book this place expecting a clean, comfortable stay with nice staff and delicious (albeit repetitive) food.
Cassie Michealson
Stayed here for 10 days, I am aware that spains a hotter country and insects are a given however, eating food and seeing cockroaches isnt appetizing,the staff were lovely for a few days but then we became aware of dirty looks staff would give us at food times, we even asked for a few Spanish sayings to be more friendly to the staff who didn’t speak English.
4 days into our trip my purse was stolen (police involved, case number and proof of my card being used after it was frozen) due to not being fluent in Spanish we asked the white haired lady at reception for help calling the taxi service to see if it was lost at that point in time, we had to return 4 times never once did we accuse the hotel staff, however after this we were treated like we were rude and disrespectful, the cleaners became very cold to us, even not properly tidying our rooms.
On the 28th the day before we came home my step dad(in his 50’s) fell over due to a wet spot on the dining room floor, without a caution sign, his ankle became inflamed and needed ice, we informed staff they’re floor was wet to make them aware, not even 30 minutes later when they’d returned to the hotel room the inroom phone went off where the receptionist informed us that they had to report it to management due to it being a injury, the manager then informed her to tell us that “one more complaint and we’d be forcibly removed from the hotel”.
The hotel in general isnt at all worthy of its stars, it’s cheap and it shows, Wi-Fi is only free in the lobby, it’s £27 for a week of Wi-Fi in your room, only 2 elevators are working and there isn’t any locks on the bathroom doors, not even any soap in the bathroom to wash your hands, the cleaning is 5 times a week (don’t get too excited, they sweep and mop, make beds but that’s it, if you have dirty dishes they just rinse it).
This is my first time abroad and I’d say mind the star rating, I’d gladly cough out another grand if it meant being treated like a human and not a pest, the pools cold, the food seems like school dinners and I’d get better service by kindergartners.
Ex Gmail
Right so I thought I would leave an honest balanced review of our week stay here. All too often you read reviews who seem harsh and people sometimes try and expect a 5* experience while paying 3* money.
When booking I thought I'd booked 3* but it turns out it was 2* something I'd never experienced before. So I was a bit worried about what we were walking into.
When we arrived got to reception the staff member seemed friendly and signed us in. It seemed clean but a little bit tatty in places. We were on the third floor and our room was clean tidy spacious fairly modern but with one or two imperfections. The beds were comfortable enough. We have a balcony looking out onto the street which was big enough and comfortable enough.
The meals well breakfast was ok you had sausages scrambled egg beans as well as continental stuff fruit juices teas and coffee all delivered by machine. Not the best breakfast you would hope for but eatable and a ok start to the day.
Lunch for me was the best meal of the day with basic stuff for some of hamburgers and hotdogs plus more continental choices from pizza stews and other foods. There was also a range of salads all different and creative. Fruit also was on offer.
Evening meal probably the worst of all three in our opinion not great and didn't really make me want to make that my choice so we are out for this more than stayed in. Could be better.
Drinks house drinks were on offer for all inclusive local bears local spirits and cocktails delivered via a machine there were a bit too syrup like but they were doable.
The pool area and sunbathing area also ok alot of sub loungers which were placed to attract the sun and a pool which was clean it was not used that much but it was fine.
The atmosphere in the hotel was quite quiet not full of fun but most people just do their own thing . So there was no entertainment however on the price you don't pay for it.
Staff were great rooms were clean a specific number of times a week all which is great within the price budget.
So overall a good experience especially for the price I paid flights a week all inclusive board for under 1k seems a steal to me so we were happy with it.
Don't come here expecting the world as you haven't paid it . It would be good for families on a budget who want to get away but don't have a bottomless pit of money then location is great with the beach a couple minutes away a bus service which takes you around the island and to many tourist areas and towns. Close to the Irish bars and the kasbah centre and all the other entertainment areas are easy to get to via bus or taxi at a rate of a few Euros. The cita centre and yumbo centre are 5 to 6 euros in a taxi on the bus it's 1.40.
The beach is fine with designated areas for designated tastes.
Family beaches naturist beaches gay beaches so if your on the prude side or have kids you many need to watch where your walking to.
Victoria Lacramioara Vasilache
Totally disappointed with the apartment I got. I had booked a two week holiday and I couldn't wait to leave. 14th floor, everything old inside, doors and windows nothing airtight I felt the wind very strongly as if I were outside, nothing comfortable except the bed mattress, horrible smell inside, shower tray broken and glued, a very narrow space, no facilities in the kitchen, not even a hairdryer. For accommodation zero stars. Food, the same type of food that after 2 days you don't want to eat anymore, nothing diversified even at Christmas. I will definitely not go to this hotel again. But I want to appreciate two people in particular and these types of people deserve to be promoted and rewarded Esperanza the lady who took care of cleaning in our apartment, an extraordinary person, friendly, respectful, she didn't speak English but I understood what she was saying, thank you Esperanza and Eduardo a boy from the dining room that I noticed throughout my stay there, very active in the kitchen, friendly, very good interaction with customers and his colleagues and with a beautiful smile on his face, thank you Eduardo for your activity. So dear Corona Roja you have many things to improve there starting from the accomodation, food, staff...etc
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