Bradley morton
The hotel is low budget and you get what you pay for, in need of some TLC and renovating but it's a nice building and the views from top are amazing. Our room was alright but again bog standard. Shops are nearby and lots of places to eat and the swimming pool was decent. The beach isn't far away and the bus station isn't neither to get around to different places! Overall an average place and nice staff..
Forget Me Knot
Went to check the hotel before staying in Oct, glad I did as I've changed hotel.
As a whole the hotel is ok, clean but dated.
The food is sub par, drinks are plentiful.
The main thing I couldn't get over was the bad smell coming from the drains in the bathroom, it was very pungent and not something that you could get used to.
With 15 floors to the hotel waiting for the lift was always a long wait .
Daniel Mejía
We stayed 1 week and the first thing that we tried was the breakfast(not much variety as we had a few options from a plate called Brunch Breakfast: fries, beans, bacon…) kind of disappointed because we could not enjoy a proper Spanish plates in the hotel and we preferred to get food outside.
In our first room(you will know later why is our first room) we had to deal with the main door, we could not close it if we did not have the key, so basically a simple wind or just not locking it will open it or even by itself, not reallly good and a thing that has to be fixed ASAP.
Room was kind of small, uncomfortable and unorganised.
The tv was not really in front of our beds(we supposed to have 1 bed but we got 2, we did not really mind) not a real problem with the tv.
We had no mirror, only the one in the toilet.
Bed sheets were not changed when we arrived, not even a few days after we stayed, 1 of them had a small thing in the middle of the bed sheet.
Pillows are small and hard to sleep with it, every morning waking up with a pain in the neck and back.
Terrace had what it needed, not that much.
Toilet was totally reformed so it “WAS GOOD”
After a few days that we stayed, we went outside and when we came back, the floor of the main door of our room from outside was really wet, once we got inside all the place was with water, some of our clothes were wet too because of one of the pipes from the toilet was not working properly and all the water came out.
The team from reception offered us to change to another room, we said yes and the second room was bigger and organised, this room had mirror.
I selected this hotel because I did not check the reviews, honestly I did not think it could be that bad, but once I read the reviews I can understand some of them.
All the team from the hotel 10/10
The hotel by itself 2/10
Robert Thomas
We went on a bed and breakfast deal, super cheap. After settling in we got to the bar for a couple of drinks. Turned out that for 17 euros per person per day, we could upgrade to all inclusive. Let's be fair; that's the price of a couple of cocktails here in the UK. Literally a no-brainer.
Be aware, before you book, that you will get a furnished studio apartment, 2 single beds (which you can push together), bedding, a large comfy chair, a kitchenette, a fridge, microwave, pots, pans, plates and cutlery. A simple bathroom with shower. The balcony has a table and 2 chairs, artificial grass on the floor and a small rack attached to the wall for drying clothes. The room we got seemed to have been recently refurbished, so it looked rather nice and bright. But for anything you want or need extra, you have to pay (the Ryanair concept). You want a fan? rent it, a portable air con? rent it, use the safe? rent it, TV? on coins. We didn't need any of those and didn't feel inconvenienced by the absence of these items.
There's only free WIFI in reception and I reckon you can buy WIFI for the rest of the hotel as per the above concept but since we are both on free roaming we didn't bother.
I gave 4 stars for the rooms. This is based on cleanliness because, when we moved in, the apartment was only superficially cleaned, leaving stuff in corners and under the bed. When I saw the cleaner, I very politely (politeness goes a long way), in the best Spanish I could muster, pointed out the above, and, with a big smile, she gave it a good cleaning. Problem solved.
The hotel has a good size adult pool and a toddler pool. Sunbeds all around. It's a 3-minute walk to the beach and 3 minutes to the bus station. The staff are amazing: Dani, Roberto, Kay, Sylvia, Diego, and all those whose names I didn't get (the people at reception, the cooks, bar and restaurant staff, cleaners etc.). Friendly, professional and always ready to go the extra mile with a smile. Friendly and jolly. Again: politeness and pleasantness go a long way. I reckon that people will treat you the way you treat them.
The food is excellent: an extensive breakfast buffet, even more extensive lunch buffet, sandwiches and pastries for tea (4 PM) and a large dinner buffet. We stayed 7 nights and had different lunch and dinner options daily. The bar is well stocked and has a good variety of cocktails and spirits and your regular soft drinks, beers, wines etc.
Is it a 5-star hotel? No, it isn't, but if you are reading this, I reckon that you are not looking for a five-star hotel. Fancy and bling? No.. Just plain ... But if you want a simple and pleasant base from where you can go and do your daily activities, or you just want a place where you can chill, eat, drink, sleep, repeat.. yeah.. this is it.
Claire Summers
Yes the place is old and definitely needs a refurb, but the apartment size was great and close the the beach and amenities.
The food was hit and miss with All inclusive, the staff generally friendly just a couple of team members working in the restaurant had NO customer service skills.
But if you want a cheap holiday choose here .