Su lancashire
We only arrived at 11 pm last night and already we are so impressed. We are a family if 5 and this is a celebration holiday for my children who have just finished GCSEs / A levels. It was the best welcome we have ever had at a hotel and every single member of the staff team we have met so far have been so genuinely friendly and lovely. The food is amazing. The facilities are amazing - from the fantastic spa and gym to the pools, games, hot tubs and entertainment. It has loads of atmosphere but not so much that it is overcrowded - so plenty of space for everyone. It is close to the beach and shops and has a bus stop right outside. I hope it continues to be as great over the next 9 days but right now I am already planning to book again!!
Anne-Marieke Beerthuyzen
Awesome resort, will definitely revisit! The rooms are quite spacious, the food and service are relaxed and overall very nice. Nice pools, jacuzzi, the all inclusive service is excellent. Bowling is from the age of 14, which was a bit strange to us. And the spa for kids is only the indoor pool. No sauna for kids that is. I mention it here because this was not clearly stated in the description. One last thing; no floaties allowed in the pool and throwing a ball in the pool only in a designated area. The lifeguards are quite strict about it.
Clive Cooperford
I visited this for a one week stay, on half-board, and would definitely recommend!
The standout feature of this hotel is the wellness center, with free to use sauna, hot tubs, floatation pool, indoor pool, gym-grade fitness center and reasonably sized outdoor poo, with ample sunloungers. There is also a gaming center with small bowling alley, pool tables and 'multiball' screen. These features are befitting of a 4 star establishment.
The rooms are fresh and come with overhead fans and an aircon unit. Other amenities are basic, with no water provided or any tea/coffee facilities.
The breakfast buffet does not change, and I quickly bored of the offerings. However, the fresh orange juice is a wonderful addition. The dinner buffet offers great variety, with themed food every evening. However, the meat and desserts are of very poor quality and not worthy even of a 3-star rating.
I can't comment on the bar or drinks, as half-board guests are only provided with water. I was quite surprised by the lack of soft drinks or an alcoholic beverage at dinner - this is standard in my experience elsewhere.
Staff, including singular animator, do not seem hugely friendly towards British guests but are much more involved with German/Dutch and Spanish speaking visitors. Evening entertainment was also geared towards these language speakers. The exception to this are the cleaning and wellness staff - a shout-out to Carmen and Elisabeth who are simply wonderful. I genuinely think they are some of the warmest individuals I have met in leisure.
The clientele, during my visit, seemed to consist predominantly of older guests/retirees from Germany and the Netherlands. While some were friendly, many would frequently stare at me and wife and as she is pregnant, and I am one the only people of colour staying at the resort, this occasionally made us uncomfortable. The clientele seem to be firmly of a 3 star basis. I think the hotel should aim their sights on 4 stars.
Lastly, I left a booking note mentioning my wife's birthday and a gift was left - much appreciated!!
didye aye
Staff are lovely! Spotlessly clean! Food was really good and a good variety daily!
Too many rude, arrogant, entitled German guests though! Ruined it for us! Wouldn't go back just because of them! Everything else was great!
Jeremy Mezenberg
Location was good. But only had 10 parking spots and we had to park far from the hotel everyday we had to walk very far and long. Could not use any toys in most part of the pool and 3 bedroom rooms are just 2 bedrooms with a 3rd bed squeezed in.
Not recommended would never go back to this hotel not worth it
My Booking
