Emily
I have just finished my week stay at playa Bonita. The hotel is great, very aesthetically pleasing with a huge pool, jacuzzi and well kept grounds. The entertainment was brilliant, lots of stuff going on throughout the day such as games by the pool ect and then your entertainment at night too. The rooms are basic but nice and clean with comfy beds. There is daily cleaning of the rooms and the cleaners did an exceptional job. The only thing letting this hotel down is the food! Breakfast was nice and the salad selection was brilliant during the day, I also enjoyed the self serve icecream machine. However the hot food served at lunch, snack time and dinner was not nice. The food was very dry and tasteless with a lot of repetition over the days. My hairdryer also did break the first time using it. However these are my only two downsides and I did think the hotel was brilliant. Decent location too, it’s in a quieter area but still lots around and it’s about a 15/20 min walk to the more lively area :)
Raminder Chahal
I have stayed at Servatur and, having now experienced the hotel in full, I can say this is a genuinely enjoyable all-inclusive resort with excellent staff, impressive views, very good entertainment, and far better food than many hotels in this category.
Bader is the standout for this hotel, and the food! I have no idea on child activities, as I don’t have children.
From the moment of arrival, the check-in experience was pleasant, welcoming, and efficiently organised. Reception operates 24/7, which immediately gives reassurance in a hotel of this size, and the staff explain the layout and facilities clearly enough that the place becomes self-explanatory within a short time. Security is also visible during late hours, which adds another layer of comfort. The first impression is helped enormously by the surroundings: the pool views are absolutely incredible, with mountain scenery, bars, restaurants, and open panoramic spaces that genuinely elevate the atmosphere of the resort.
The rooms themselves are spacious, clean, and well maintained. Housekeeping deserves credit for keeping standards consistently high throughout the stay. The balcony views are excellent, and practical details such as outdoor drying space are genuinely useful for longer stays. Noise levels are reasonable considering the hotel’s lively environment near the pool areas, and with the balcony doors closed, the room remains perfectly manageable for sleep and relaxation.
The only meaningful criticism concerns the air conditioning system. While it does work, the controls and remote feel as though they were recovered from a museum exhibit somewhere between the moon landing and the fall of the Berlin Wall. The system is old-fashioned and awkward to operate, and perhaps merely requires a replacement remote, but it is certainly the weakest aspect of the room experience.
Food quality throughout breakfast, lunch, and dinner was consistently good. There is always something available for everyone, whether hot or cold, fresh or substantial. Some dishes can occasionally become slightly dry, but importantly the restaurant never feels repetitive, and the variety remains strong throughout the stay. Cleanliness in the dining areas is also very good. Drinks are acceptable for an all-inclusive package and, overall, the food offering absolutely represents good value.
Entertainment is where the hotel truly separates itself from many competitors. Evening entertainment is lively, energetic, and genuinely enjoyable without descending into the sort of painfully forced holiday camp theatrics many travellers dread. Daytime activities are frequent and well organised, with multiple activities available daily. There are also plenty of sunbeds and ample pool space, avoiding the usual dawn ritual of guests fighting over towels and loungers.
Special mention must go to Bader, who is the standout figure of the entertainment team. His energy, personality, and professionalism significantly improve the atmosphere of the hotel both during the day and in the evening. Quite frankly, he is one of the main reasons the entertainment works as well as it does.
In conclusion, this hotel is ideal for couples, groups, and holidaymakers seeking a lively but still comfortable all-inclusive stay with excellent scenery, strong entertainment, good food, and welcoming staff.
Having considered the evidence carefully, weighed both the strengths and weaknesses, and examined the matter in the spirit of fairness expected of any reasonable tribunal, I find the case against this hotel largely collapses under scrutiny. The prosecution rests not upon outrage, but upon a slightly elderly air-conditioning remote control.
Rob
Really lovely hotel - stayed for 10 nights May 2026 with our 1 year old. Super friendly staff, lovely clean premises and an excellent restaurant offering lots of variety for our daily meals.
The animation team however without a doubt stole the show and really make this hotel a lovely place to stay. Absolutely brilliant team that carry the hotel on a daily basis. Engaging, funny, chatty, caring, talkative and inclusive - had these guys (Bader & Danny) not been around, we would not have had such a wicked time! Proper gents to spend time with. Cheers fellas!
The Traveller
Stayed here 22 - 23/02 -25
The hotel is located on the edge of Pla De Inglas, plenty of restaurants and small shops in the area. If you are looking for sun and warmth, this could be a good option. Large rooms that were well cleaned. Keep in mind that some rooms face a local road and the highway. Breakfast was ordinary. Nice staff.
Pros.
Fast check-in & check-out
Pool
Well cleaned rooms
Cons.
Some rooms are close to a major road.
A bit soft bed
Tasmin Bottrill
This hotel was lovely. Room was clean.
Food was amazing. lunch and dinner changed daily so they is something for even the most fussy eaters while still having something new each day. Breakfast has everything you could want and didn't change much
The #entertainment team were the best. They're always good fun and bring the engery to all the activities. The acrobatics was a lot of fun even with only one guest joining.
We had entertainment such as magic act, live music and drag act ( all were a really good time)
The only thing that was a negative for me was that the all inclusive cocktails were premade and they were surgery and weak.
But the bar staff are lovely and they have a decent range of local spirits to choose from if your all-inclusive
Location was good as it was a short walk to the beach ( but down a lot of stairs so keep that in mind if stairs are a problem)
And 4 minute walk to a mini bus station (parc tropical) which will take you to most parts of the island. ( google maps timetable is not the most reliable)
