Dreaming of an All Inclusive Holiday?

Officially SPMc

Honestly???? What a let down. I read so many reviews before we went and I felt like everyones expectations are different and as we booked as part of a package I was prepared to give it a go. But.. 5 stars is a real stretch, I'd say 2, 3 at a push. Food is shocking service is no better, all inclusive was only all inclusive at certain times so if you want a cold drink at night, you'd better stock your fridge. Chicken corner was about the best, the pools were a plenty albeit freezing cold, the staff were unhelpful at best not all staff but the majority of and the worst part is multiple items of our personal belongings were stolen from our room, clothing, fragrances, etc.. and the hotel did not want to know about it Honestly. If you're looking for a 5 Star holiday experience keep looking

Vivianne Carvalho

There is really only one word to describe this hotel: vast. The place is absolutely huge and anyone without a good sense of direction will get lost at least once there. That being sad the place is gorgeous and the service is amazing. The interior design does need a bit of a refurbishment, but that does not affect the experience of the place. It has a ridiculous amount of swim pools and bars with snacks spread throughout so one does not need to move much to get food or drink. Some bars did go out of glasses far too quickly, but it is understandable the logistic to keep all bars stacked with glasses might not be so easy to achieve. The food was varied and did cater for most needs. Only constructive criticism is the he lack of allergens information on the dishes which could easily be done. Totally recommend this hotel for a family holiday.

Mad Cow

Great place overall pools are freezing cold. Does need some attention in some areas but clean. Food very repetitive. There is plenty places to get food even if you have a fussy child/adult. Staff very helpful. Have to get a dolomus or taxi places or if your capable walk to white city which is about 10mins walk. Overall a good place to stay. We went 28th Oct and it was still 26 degrees but cooler at night but certainly not cold

Magomed Sajdajev

Decided to take my family here for Holiday. I am completely amazed by the quality of the place, the food was amazing, clean and loads of fun activities to do. Staff deserve praise, they are very kind and helpful, especially Anna who helped me and my family with enquiries and gave us tips on what should we do. Can't wait to come back and hopefully see Anna again, her customer service is on another level! I would definitely recommend this hotel to anyone who is looking to have great time.

Charlett Elcock

Just spent a week at this hotel, ignore any bad reviews, myself and my children had the best time! Rooms are so big, very clean and have everything you need. Entertainment team are great! So much to do here! Food is no different to most all inclusive resorts, there's plenty to choose from! Water park is great and live that they have a private beach. 5 star review from us!

Kirsty Holdforth

Stayed in April during Easter holidays, been about 6 times over the years and unless your really stuck up the hotel is fine. Mixture of ages and wasn't woken in the night at all. Or my 3 year old wasn't either. The 2 smaller pools are quieter than the main pool, we went self catering but upgraded to all inclusive ( on last day only) was €33 adult and €16 for 3 year old.

Amy Leah

I came here with my friend it was just the two of us and I had looked at some reviews before coming which made me really nervous as it did not sound good at all however when we got here everything was great, our room was a great size and the staff were lovely. We went all inclusive which I would say is worth it, the drinks aren’t anything special but they are enjoyable food is your typical buffet food which I can’t complain about. Staff were lovely and happy to help there’s lots of great places to go everything is pretty close to the hotel which is handy, taxis aren’t expensive and if you go out for food elsewhere there’s some lovely places. Great location and great for a nice chilled/party holiday with friends there were some families here but id say it’s less suitable for small kids as you do get the smell of weed every now and then but it is honestly a great hotel I would recommend and I would be fine staying here again. For a three star hotel I have no complaints!!

Selina Kelly

Great location, great staff, great service. Can’t fault the cleanliness or quality of food. As a single traveler (all inclusive) celebrating my 40th I can say this stay has exceeded my expectations. I was looked after very well and fully recommend. I would like to point out it wasn’t as loud or lively as I’d expected and I also didn’t encounter any bugs not even a single cockroach. I throughly enjoyed my stay with no complaints at all. Looking forward to returning in the near future. Thank you for your hospitality 😻🫶💋

Janice Chappell

My husband and I had a lovely week all inclusive. The bar staff were fab and accommodating with different cocktails. Food was basic and repetitive but well Presented. Pool areas were great. Be aware that the sun on main pool is probably on pool from 10 until 3pm. (In January) quite central to bars, restaurants, chemist and supermarkets. overall enjoyed the week. Thank you

Graham Dring

Now this place is far from perfect, however most of its faults are caused by the clientele. It is a decent place , pool and sun beds are good , rooms comfy and whilst not top notch they are fine with all you need . We were ai , breakfast good , lunch and diner a bit hit and miss but generally food was ok/ good . Ate out several evenings for a change . Beer was ok , coke was awful and the mrs purchased bottles of coke to go with her vodka , cocktails ok . Most staff miserable , entertainment man was a waste of time , did nothing to get people involved . Indoor barman funny and happy and love chucking ice and catching it in the cup behind his back ! Slept well beds comfy , disturbed only one night by drunken Scots but you get them anywhere , normally drunk and 🥵 sunburnt ! The old saying you get what you pay for , those who slate it really need to pay double and go somewhere better .

Dean Pill

Had a lovely break at the Magic Cristal Park Hotel. We booked all-inclusive, and the value was excellent. Our room was nice with a TV and fridge. They balcony was big with a table and chairs. The shower was lovely, and new towels were provided each day. The 4 restaurants were fantastic and the choice of food was wonderful. The pool area and balcony bar were superb. Up on the roof. The only downside was the lifts.. not good. Loved it.. definitely going back

Joana Oliveira

The all-inclusive meals were satisfactory, offering a good variety, although I found the selection of fresh salads, soups, and cheeses somewhat limited. The bar offered an exceptional wine selection and a wide variety of alcoholic beverages. The elevators were slow. The room was well-equipped with a kettle, refrigerator, and other necessities, and it featured a pleasant balcony. The hotel's location was excellent, being in the town centre and just five minutes from the beach. Overall, I would certainly consider returning.

Andy Kelly

Location is great food has been acceptable mostly Spanish elderly guests that stay here. Hotel could do with a good update. Very tired looking in areas. The bathroom smells like most of the guests have been sharing our room to take a poop, drain smell is awful!!!!! Kids entertainment room is really good modern and free gaming with staff to monitor the little ones whilst in the younger play area. This facility was really good. Most of the staff were great apart from one. Anita one of the bar staff who is miserable and likes to be rude to the kids when they are playing in the magic cafe. And when asking for a drink you would think you had just told her one of her family members have past away. Yes I don’t think bar work should be her allocated position. Anyway the hotel resembles the Cecil hotel from the Netflix documentary, check it out that will sum the place up better than I have.

Anna Pielach

The hotel is clean. Great location. Close to the beach, park, bus stops and the train station. Our room was ok. The weather in January was excellent. All the members of the staff were very kind and helpful. We would like to thank Katya for helping the Polish tourists, Anita for providing us with bus/train timetables (and great drinks!:), Ali, Ivan and all the other bartenders for the most amazing drinks. You made our little winter holidays special. Thank U:) Room 421.

Hannah Boddey

If I could rate it 0 stars I would. The first night I was locked in the bathroom for over an hour and the door ended up having to be crowbarred open. We went to reception to ask to be moved rooms to be told that fixing the door will be enough and left to deal with a broken handle. Broken lifts and multiple stairs which makes it take forever to get to any of the upper or lower floors if you have any form of disability. The windows don't have working locks on them so you can never shut them properly and some of the staffs attitude are appalling. It is our last night and there is a ridiculous amount of noise from other guests to which we phoned reception to ask them to sort it. A rude lady then told us to wait 5 minutes before we could speak and then immediately hung up on me. We called back as this noise has been happening for 5hours now with constant banging on the walls and the hotel has done nothing about it and told us they cant speak english and we had to go down to reception even though we are in bed as our departure is at 4am. They watched the footage and did nothing except send security up yet we didnt even hear them speak to the room. The food is diabolical and gave my friend food poisoning on the last day too. This is a very rowdy hotel and completely not worth the money if you are looking for a weekend away. I wouldn't stay here again if I was paid for it and will be reporting everything to sunshine holidays.

Amy Balman

Absolutely awful staff are rude no English speaking staff so made it very difficult not interested in allergies which make it hard for me with an allergy child couldn’t feed him any evening except for chips no entertainment no kids club pools freezing cold drinks are awful when ever we asked about anything we was told end of season like we should have known there was nothing happening we ask for music to be put on in the evening just told outright no with no explanation no pool table games room or table tennis sport tent all cleared no kids entertainment. Absolutely ruined our holiday care more about weddings than holiday makes clapping in one of our party’s face completely shutting everyone down and being rude in general won’t be returning and I suggest if you are booked here you change hotels asap or get a refund! There travels safety certificates also expired last year!!! Steer clear please don’t give these people anymore money!

david carpeneter

Do not stay at this hotel supposed to be all inclusive,,,, never no drinks at the bar only lager no snack bar food is absolutely shocking. Would not feed it to the wild bore up the street. rooms are very very dated with crack tiles all over the floor bathroom bodged. fridge don’t work, no English TV channels. flush in toilet does work so have to wash your stuff down with a bottle of water. no plugs in the bath or sink. room damp it’s a disgrace to say it is all inclusive hotel don’t waste your money. You would be better off sleeping at the side of the road in a tent

Stell

Overall, it was a nice hotel. Food was quite bland in taste, for me, but my Turkish bf liked it. Entertainment was not as expected, but given the time of year, there were hardly any customers, so I totally understand on the hotels part. The location was a 10 minute walk away from the beautiful beaches and Entertainment on the strip was good. I highly recommend going to Sweet Corner for food and night entertainment. They do a great full English/Scottish breakfast too, with real pork. Sweet Corner also provide a free travel service to and from thos hotel as they are in partnership with them!

chris dutton

Lovely hotel service was amazing when you asked for something it's there with in minutes food fresh every day staff friendly will be going back for sure

Jeff Tracy

Had the worst experience with this Hotel, first night I got there was very tired due to plane being delayed for 2 hours, I was told my room wasn't ready and they knew I was disabled as I was in a wheelchair, told them how much pain I was in and needed to lay down they told me to come back and I didn't end up getting my room till 2am, which I wasn't happy at all, Reception staff wasn't very nice to me at all after this especially the manager as I told him this was disgusting and unacceptable was told I would be compensated when I asked they told me no as it was only a few hours and we have you on camera, The rooms are very dated, There was no entertainment at all for adults at night time we had to go out most nights as was very boring just sitting by pool day and night, 1 night we were sitting by the bar near pool heard a very loud noise and as we all looked a piece of the building had fallen of from level 3 we went over just to have a look an wet took some photos an staff were shouting at us to go away and the cleaned it up quick was very lucky someone could of died!. The food was disgusting not much choice at all kids wasnt impressed at all and was very cheap when I did eat I felt sick, someone had told us last year alot of people got food poison eating from there, we ended up going next door most times to eat at Emporium or Pitstop which was nice food. Only good thing about that hotel is the staff in jewellery shop they were so nice and friendly and the cleaners were lovely to me. I wish I had paid a bit extra to stay at green nature resort and spa was which was next door they had so much more stuff to do in day and night and they had so many snacks at anytime. I could just go on about Pineta hotel but just be warned.

oliwia szafraniec

We’ve only been here 4 days and we are so sad to leave! Everything from begging till the end was 10/10 we were welcomed by multiple staff with drinks, help with our luggage up to the room, explaining everything through our stay and our rooms. Food is very good, a lot of different varieties. Drinks are very nice as well. A lot of different chill areas small pools big pools. They didn’t waste a single inch of this place, everything is nicely decorated, sitting areas all around! Minibar in the room is also very nice and constantly being topped up’ all staff was very nice throughout our stay and Truely whatever you needed all you had to do is ask! We’d be happy to come back again soon. I’d just like to add the rooms have everything you need, hair dryer, toothbrushes, shaving kit, shower cap, dressing gowns, slippers, even shoe polishing kit! Have a safe in each room. The rooms are super super clean and beautiful no matter which one you pick. Honestly I’d recommend this place so much.

Th Kl

Everything from the beginning till the end was perfect. We were welcomed in the reception with cocktail and smile. The room was spacious and beautifully designed. We spent most of the time on the beach-was clean and sandy with gorgeous colors of the sea. Sunsets every evening were spectacular. Food and drinks were good and staff was amazing. Big shoutout to open theatre staff bar :)

Gnabbla Gnabbelino

We came here during our holidays for the second time. After a week it was hard for us to leave again. The hotel is very nice and you quickly feel welcome. The staff is always super friendly and professional. We happily spent the evenings at the main bar enjoying the drinks and music. Even though they were always busy, they never forgot to smile and to make you feel welcome. For this they deserve a huge compliment. Again we were happy to have spent our holidays here. A huge thank you for the great time. Especially to Manos, Fabiola and Niki. We enjoyed our stay and surely will come again.

Erykah Afonso

From the moment I arrived, the staff was extremely kind and friendly!! I want to thank everyone at reception and the hospitality team! They made the best cocktails! I intend to return soon, and I cannot recommend this hotel enough! You have everything you need, and everyone is extremely pleasant to be around!!! 🤩 Huge thank you to Fabiola who was always looking after me when she was around! I’m very grateful for all the amazing people I met !! ☺️Definitely recommend 10/10 Another huge thanks to the lovely staff who I had a great laugh with - Maria, Manos, Alexandra, Michael,Sabrina, costas and the other lovely reception ladies xox

Marissa Illag

Great place, friendly people, very tasty food. Huge amount of snack stations, good menu for room service only for 10 euros for a huge tray. Small hint for those who complaint regarding queues)) The sunsets are just breathtaking, you should come here only to see it! The location of the hotel is really perfect, nothing much to do directly outside, but on the other hand the hotel is very close to the airport, to the capital and to nearby cities. Now it is honestly not crowdy now and we would like to come back at low season, as usual, recommended

Emma

Stayed in a superior double with a balcony view of the pool. It was modern and very clean. The pools looked clean but we didn't use them as they were too cold. Food was tasty and new choices daily. Drink choices for all inclusive were not the best so ended up paying for better ones. We were disappointed with the evening entertainment which was either bingo, karaoke, or singers. We opted for a night out in Costa Teguise and wish we had done it sooner. Reception and catering staff need to work on their customer service skills.

Stacey O'neill

Where to start - read the reviews beforehand, take with a pinch of salt as always, and judge for myself! We were advised before arrival that there were works going on, tbh, I had to search to see where. They are re-doing the ground floor rooms in one of the buildings, but we were completely unaware from pool area or anywhere else, as no noise or mess. Our room was in the other building, yet to be renovated. Personally I do not find the 'bamboo' furniture offensive, matter of taste I guess. The room itself was spacious, with plenty of wardrobe space and hangers. Cleaned daily (if required), nice little balcony, I did bring a travel kettle and extension lead having read other reviews. Also the remote for TV and safe needed new batteries, which would have no doubt been rectified had we informed reception. Really can't find any real fault with our room.We were All inclusive, which can be a little 'samey' but food was always plentiful, fresh and tasty, had mussels on 3 occasions which was a real treat, noticed fish a couple of days, but not for me. Breakfast was good, everything you could want, even proper sausages 😂. The restaurant staff are very attentive, always cleaning and clearing tables.Now to the drinks - they certainly don't skimp on the alcohol, my liver can confirm! If you want 'named' booze, it comes at an extra cost, but for me, local spirits were great, also as someone else mentioned, the daily cocktails were good 😋 Wasn't too sure about the 1 euro cup charge, before arriving, but what a fantastic idea, saves waste and people return the cups rather than leaving empties all over the place. So, in conclusion, if you are looking for a 5 star hotel (which would no doubt cost a LOT more) this is not for you, but if you want a good room, decent food and strong drinks at a very decent price, then this is the place for you!. The icing on the cake for me was that your AI bracelet wasn't whipped away at check out, as usually happens, nice touch 😊. I would not hesitate to return.Thank you for a great week. P.S. the pools were freezing, but what do expect in March?

Jessica Adams

Came for a 4 night break. Positives - room clean and freshly decorated. Plenty of sunbeds available. Quiet calm atmosphere. Handy shop on site that was reasonable prices. Not so Positives - pool was pretty small and freezing cold! Food was not great. Limited options and bland. Location was ok but 25 min walk to beach and bars etc. Hairdryer in room took forever to dry hair- should of really been updated with room. Need £20 deposit to borrow an iron. Also have to pay to use the safe in room and to use hotel beach towel. Not what I expect for all inclusive. Pool activities non existent. If the weather is cloudy which it was for us, there is very limited activities or places to be unless you leave hotel site. Sadly would not return here.

Margaret Johnston

Spent 7days here and wished I had booked for more. Check-in was quick and easy Rooms very clean and bright , fresh towels every day. Restaurant although very busy was always clean. Food was good only one day out of seven I didn't eat in Restaurant. All the staff are very helpful and friendly. Reception always on hand for any problem you might have. Women on guest service desk ( sorry can't remember your name) was extremely helpful. Thank you for a great holiday and can't wait to come back .

Marta Repetto

wonderful hotel, always full buffet with a wide choice of international cuisine. rooms always cleaned daily. very friendly and helpful staff. I highlight the friendliness, attention and kindness of Carmen, guest service. It was a wonderful place where my daughter and I spent a wonderful holiday! Thanks to everyone! ♥️

Norbert Lach

This is an amazing hotel. The staff is very friendly and accommodating. The food is absolutely delicious and has me getting multiple plates every day. The desert is out of this world. The rooms are also very good. The location of the hotel is also amazing only a short 10 min walk to the beach and is located near shops.

Lizzy Serento

I recommend this place to every person that need to rest, because you don’t have to worry about anything here. Despite the rooms and location, the service was the best that I could get. The animators were friendly, there are many activities for kids and adults as well. The bartenders even though they had lots of work did their job perfectly, making sure that everyone is served, however I guess there is a lack of bartenders, because you could see them doing something for the whole time, without any rest. The food was also very good and the waitress crew was nice and helpful, sometimes even recommending particular dishes. I would definitely come back here. Special thanks to Semi, Lisa, Jasmine and the other animators and the bartender crew- I can’t remember their names, but these young guys are very helpful.

Piotr Baginski

Staying at this hotel was truly a pleasure from start to finish. The staff were incredibly helpful and always ready to sort out any problem quickly and efficiently. What stood out the most was how kind and welcoming everyone was—always greeting us with a warm smile that made us feel right at home. They even had a great sense of humor—so funny and easy to talk to, which added a special charm to our stay. I can confidently say that this team goes above and beyond, making the experience not just comfortable, but genuinely enjoyable. Special thank you for gentlemen Oguzhan in reception. He sorted all our problems during the holiday. All pool team and bartenders and the room cleaning service. Everything was great.

Jacob Giles

I stayed at the Blue Star Hotel recently and had a mixed experience. I had to move rooms early on because the walls are incredibly thin — you can hear everything from the surrounding rooms, which made it hard to relax. Thankfully, I was moved to the top floor where there were no neighbors, and it was much more peaceful. The staff are lovely — really friendly and clearly doing their best to keep things running smoothly. That said, the hotel itself shows signs of poor construction and maintenance. The balcony railings were wobbly and didn’t feel very safe, which was a bit concerning. There also haven’t been any Turkish pancakes all week, and it’s unclear whether that’s due to something being broken or just not available. Overall, it’s a cheap and cheerful kind of holiday — fine if you’re not expecting luxury, but there are definitely areas that need attention.

Minu

Terrible experience – do not recommend! I had a very disappointing stay at Hotel Blue Star. The Wi-Fi didn’t work at all during my visit, which was incredibly frustrating. The food was absolutely awful – barely edible. The rooms were in terrible condition, especially the bedding. They didn’t even have sheets over the blankets, which is extremely unhygienic. After asking ten times, they finally brought some sheets. The staff at the restaurant were extremely rude and unfriendly, which made the experience even worse. I would definitely not recommend this hotel to anyone.

Vasil Vasilev

⭐️⭐️⭐️⭐️ (4/5) HSM Canarios Park is a great choice for a family vacation or a relaxing getaway. The hotel offers good facilities, including spacious rooms, a clean pool, and a pleasant garden. The staff is very friendly and goes out of their way to meet guests' needs. The location is convenient, with shops and restaurants nearby, and the beach is just a short walk away. However, there are a few areas that could be improved. Although the breakfast is tasty, the variety is somewhat limited and can feel a bit repetitive during longer stays. Additionally, the restaurant can get crowded during peak hours, leading to slower service. Suggestion: It would be great to see more variety in the breakfast options and additional staff in the restaurant during busy times to avoid queues and delays. Overall, HSM Canarios Park offers good value for money and is suitable for a relaxing stay. With a few improvements, it could be even better!😊

ellie

Good value and nice for a few night stay, music and entertainment in the evening. Had no safe key and they ask for a deposit to have a remote to use your tv There are some reviews on bad food but as a picky eater myself, there was always something to enjoy for breakfast lunch and dinner. Don’t recommend the milkshakes but had some nice cocktails.

Marietta Belgrau

We got a standard double room for 2 adults and 2 children which is fair to say wasn't adequate. Food was not great, out of buffet for every meal there was potentially 2/3 nice items and rest of the food was flavourless and what I can only describe as poor quality, no drink served in the restaurant, just soft drinks. Kids pool was really good and amazing way to spend a day, also the shuttle transfer to the beach was a plus, however any shops were about 25 minute walk away from the hotel and the shop in the hotel has barely anything in it so if you need something (which in our case was formula and nappies) it's some distance. Staff were trying to be helpful, particularly guys in reception, very good!

Lauren Wright

Great value hotel. We had a lovely holiday with the children here. If you arrive with you’re paying for a 3* hotel in mind you won’t have any issues, I think some people think they’re at a 5* when leaving negative reviews. The food was lovely with lots to choose from, there was always something to eat and a good variety of meats. There was plenty to choose from with the drinks so no issues there. Lots of pools to choose from which was great with the kids, a lovely beach a walk away from the hotel and a park on the resort. The place was clean and the cleaning staff were very friendly. The hotel reception staff were great and very accommodating moving us room to one with a balcony upon request. My only issue with the hotel and our over all experience was the kids club staff, we found them to be very rude and some of the activities were at a charge, which is ok but if your don’t have cash there is no ATM on site. On our last day one of the kids club staff actually stood at the gate not letting anyone in unless they pay €10 for T-shirt making. There was no letting the children in just to play and not participate in the T-shirt making. I would have liked to of put 5* and resolved my issues at the hotel but unfortunately I didn’t have time to speak with reception before my bus arrived. All in all we had a very positive experience here.

Tracy Cozens

Food lovely and lots of variety. Restaurant staff work really hard. It’s actual Pepsi Max provided at the bar and in the restaurant and is self serve. Pool at the back of hotel was warm which was great.. Room cleaned daily but I did get bitten by something. it would have been useful if they had provided with more explanations when checking in as didn’t realise the other pool was across the car park and the daily activities were shown on a screen near the stairs. Evening entertainment not the best.

Anoyi

To start off, the pools at serenity Alma were great, they had snack bars close by as well so you don’t have to go to lunch if you want a pool day. So pretty convenient. The slides were great for the kids and adults too. However, the beach location was quite far, they do offer a buggy ride to the beach but we found it quite the hassle. The location from hurghada was quite far - 45 minutes one way. So do consider this if you want to explore. The staff are the reason for the one less star.. some of them become quite rude during your stay with attitude. They favour certain individuals compared to others. This is mainly the reception staff. When we got there, they were laughing and giggling towards us making us feel uncomfortable. Management needs to sort this out. Bar staff were amazing especially the guy at the infinity bar!! Great guy. The cleaners were so helpful as well. But reception made our lives hell.

Denisa Andres

Great Place for Amazing Family-Friendly Stay at Serenity Alma Our stay at Serenity Alma was absolutely fantastic! From the moment we arrived, we were greeted with warm hospitality and a welcoming atmosphere. The location is perfect—close to key attractions and easy to access, making our trip hassle-free. The highlight for us was the kids’ play area, which includes slides and plenty of space for children to enjoy themselves. It was a dream come true for our little girl The food was another standout feature. With a variety of delicious options, there was something for everyone, from fresh and healthy choices to indulgent treats. The staff were incredibly friendly and attentive, always going the extra mile to ensure our comfort. Every detail was taken care of, making our stay truly special. If you're looking for a family-friendly hotel with great service, excellent facilities, and a perfect location, I highly recommend Serenity Alma We can't wait to come back! ⭐️⭐️⭐️⭐️⭐️

sjarlane barnardo

From check-in to check-out the service has been on point. The staff are professional and friendly. We felt at home immediately. The hotel it self, rooms, pools and garden always clean and in good condition. The amusement team did a very good job. They cater for the young to the old. We will definitely come back to serenity fun city and recommend this hotel to families.

Maykel Mesa

We have an amazing time here the staff is very helpful, the front desk is very professional and always asking how can they improve their service. There are many people inside the hotel offering services like fun activities, this people do not work for the hotel and I would advice you to check the same service on Booking.com. The Wi-Fi is not very good around the hotel, unless you get a room where you can get the 5G. The food was very good. My wife got a little sick and they have a nurse 24h on service, even they did not have the medication they send somebody to another hotel to get it at no extra cost. I have to say this action got my gratitude 🙏

Maria Sarwar

My family and I recently stayed at this incredible resort in Hurghada, Egypt, and we absolutely loved it! There was so much to do, including an amazing aqua park and theme park for the kids – they had a blast! The food was fantastic, with a wide variety of options that everyone enjoyed. The reception staff were always helpful, and the cleanliness of the entire resort was top-notch. A special mention to Adel, one of the cleaners, who always went above and beyond to ensure we had everything we needed. Our rooms were spacious, comfortable, and spotless. We had an unforgettable stay and will definitely be returning! I highly recommend this resort to friends and family – it's the perfect place for a memorable getaway!

Jana Dorotikova

We just got back last week. The resort Is great, especially for families with children. Everything was always clean, enough sunbeds And umbrellas on the beach. The sea Is beautiful, ideal for snorkeling. Food was amazing, various choices every day. And mainly, the staff were all amazing, Smiling all the time so we Felt very welcomed. Even though they were working very hard they all were just so friendly! Thank you for a great Holiday And we absolutely recommend this hotel! 🌴🤿♥️

Danijela Stojanovic

Very nice hotel, old but well kept. The staff is wonderful and always smiling, and the rooms on the ground floor with a garden are a paradise for children. the highest praise for the pirates animation team, our twins enjoyed their time. Sea is wonderful, but quite cold in the second half of June. all in all a wonderful experience. Greetings from Serbia.

Michal Cerhák

We really enjoyed our holidays at the Sunshine Crete Beach Hotel. We have stayed in a semi-separate apartment out of the main building. It was clean and quiet. We asked for a sea-view room but we could barely see the sea as it was mostly hidden by other buildings which was not so big issue at the end as we did not spend much time in the room anyway. The catering was also great in the main restaurant and at the beach bar. The overall atmosphere was perfect, mostly thanks to the animation team. They took care of the children as well as of adults during the day and evening. There was always something to do and it was always fun. Amongst others stretching and aqua aerobics in the morning, water polo and some competition in the afternoon, and a mini-disco for kids with another competition or karaoke and a disco in the evening. Go, animators, go!

Emily W

An amazing two weeks at this wonderful hotel. Everything was excellent - the room, food, staff. They welcomed us at 4am and were so kind and helpful, it was a great start after a long journey with young children. The hotel is just lovely, with so many facilities. Everything for kids was perfect and the food was delicious with plenty of choice. Even if you don’t have children, there’s plenty to enjoy. Could not recommend enough.

Judit Nemeth

This is not a 5 star hotel, really dated, rooms require urgent refurbishment. Staff was okay but definetly not 5 star hotel experience. Food was okay but again they are far far away from 5 star, drinks are limited and cheap alcohols. We mostly enjoyed the clean sea and it was beatiful but we would no come back to stay at this hotel again. They are not up to standard to be 5 star hotel maximum 3 star.

K M

Had an amazing holiday with the family here. Everyone is so helpful, friendly and always smiling. There are events throughout the day with entertainment and music. The food is absolutely delicious and that is coming from a picky eater. There seems to be everything for everyone, from gym, to pools, game room, mini golf and many others. I will strongly recommend

Xenia K

We spent there 9 nights and everything was great. Very friendly staff from the receptionists, to the cleaning ladies, kitchen managers, waitresses and spa ladies :) I have gluten intolerance and the kitchen manager was spoiling me with gluten free desserts every day! Also they were super accommodating towards our small baby with special food requests. The room was cleaned everyday, it was perfect. And the own beach was a highlight:) thank you 😊

Nicolas Mazzaglia

We spent six nights at the hotel in a standard double room, which fell far short of what one would expect from a 4-star property. The room had an outdated, unattractive bathroom and an air-conditioning unit from the 1980s that failed to cool the space. After complaining and threatening to leave, we were upgraded to a bungalow. The bungalow was much nicer, with functional air-conditioning that made the 30-degree heat and high humidity bearable. The animation was the most disappointing aspect of our stay. It catered almost exclusively to French tourists, with activities conducted in French and even French flags prominently displayed, which felt excessive. Some of the animators were rude and poorly behaved; one even had the audacity to put out a cigarette at our table while we were eating. The kids’ club was another low point. The young staff members seemed inexperienced and ill-equipped to manage children properly. My daughter sustained multiple cuts on her neck from another misbehaving child, and the staff failed to inform us. They treated her injuries themselves and left it at that. We only learned about the incident when we picked her up. After we complained, the hotel manager issued an apology, but no further action was taken. The food was decent, with a variety of options at the buffet. However, the single restaurant serving the entire hotel led to overcrowding during peak times, which diminished the dining experience. The highlight of our stay was the hotel staff—particularly the waiters and cleaning crew. They were warm, friendly, and went out of their way to make our stay more enjoyable. Kudos to them for their excellent service.

Ben Hayes

We had a great week at Sol Marina Beach this summer. We loved our little apartment, sitting by the pool, playing in the splash pool, and the fabulous food. Manos and the restaurant team were amazing, especially with our daughter who is dairy-free. We enjoyed it so much we have booked to come again next summer! We can’t wait.

Sara Bašin

I believe the staff makes the experience and in Marin Beach, staff is just perfect. Warm, kind, attent and always available. The food is far above my expectations - huge variety of vegetables, meat, side dishes. Rooms are absolute clean and offer modern comfort. I higly recommend the hotel!

Mickey Bowler

Stopped here for a week at Easter, all inclusive plus. Our room was in the block at the front of the hotel, Room okay, nice shower. Not sure how it would be in the hotter months as no A/C just a ceiling fan! Rooms in the new block have A/C. Pools cold, especially first dip! Food excellent, lots of choice. Entertainment every night, and activities during the day.

Ulrike Langford

Excellent hotel! Our very spacious room was facing the road and park, away from the noise of the pool, which suited us well. It had a nice balcony, furnished with a table and 2 chairs. It had also a very clever devise for drying cloth. The Being in the sunlight almost all day long was an extra bonus. The choice and quality of food on offer was extraordinary. The hotel is only a short walk away from beaches, restaurants, bars and shops. I can highly recommend this hotel.

Amanda Harris

Had a lovely quiet week here in January. The hotel is great with a central pool area, plenty of sun loungers, and kept spotlessly clean. Very spacious, well equipped rooms which are cleaned every day and fresh towels given. The half board option was brilliant. Food plentiful and varied, topped up regularly. Would definitely return to this hotel.

Leonid Kostin

Great experience! If you are planning go to Corralejo, definitely book a room here and enjoy your stay. What we love the most about this place: 1. Staff - professionals that are nice, friendly, trying to help and always smile 2. Animation - love this voice and music at the pool everyday starting from 10 30 3. Food and drinks - fresh, tasty, lots of different kinds 4. Pool - even if the water is not heated , still like the fact that the main pool is big enough to train swimming 5. Table tennis (ping pong) - we played every day couple of times :) 6. Location - parking along the street, park & outside sport activities on the other side of the street, close to the beach and the city center Overall: the place is recommended!

Azztron 6

Hotel is great, food fantastic, I've never been to an all inclusive where the food is actually the bit I look forward too. Pool are good but very cold during the winter months. Staff amazing and they do friendly game competitions throughout the day. I would give 5 stars but the reception desk is a joke they only have one computer and takes ages for them to do anything.

Jasmine Springette

I had an amazing 10 day holiday at Sea Beach Aqua Park Resort! I would rate it 5/5 but the terrible WiFi connection brings it down 1 mark. WiFi is nonexistent at this resort although it states there is WiFi throughout the hotel. Apart from this, I have no complaints - I loved my stay at Sea Beach Aqua Park Resort! The cleanliness is unmatched and I always saw staff constantly cleaning, moping and sweeping the grounds. The gardens are beautiful and the gardeners are seen daily trimming bushes. All of the staff were phenomenal and a true credit to the hotel but my favourite by far was Abdulrahman Yahya at the hotel, he mainly worked in restaurant Paranorma. He was always so friendly and accommodating. He had a smile on his face whenever I saw him and he really cared about his job and making all the customers happy! The shops located in the resort were also amazing, especially Medo in the supermarket and the man in the perfume shop. They all made my stay amazing from start to end! Big shout out to the senior supervisor Ahmed as well for helping us during check in! Also Memo from the entertainment team was insane!!! His energy and passion for dancing is so clear and he made our evenings! Thank you all for a great stay.

Aaron Cook

So visited in October half term, the weather was lovely, the sea was only rough for one day which meant the shallow snorkel section had very poor visibility but was still able to be used. The sea beach aqua park while very suited to the British with the great animation team the buffet food is unfortunately very Russian, Eastern European, kids were happy with pizza and fries but I did struggle most nights to come up with some kind of meal. It was often very mixed and matched. Tipping in the restaurant will see you get a seat straight away, it was very busy at times but we didn’t have to wait. The salad selection wasn’t great either and I could never find any cheese other than on a morning. But we never went hungry that’s for sure. Food by the beach was the best for lunch times! The staff are brilliant and the local beer wasn’t actually that bad. Avoid the bar queues by giving a good tip! £20 should see you right for the week for table service. Security do a good job of keeping the tours away. Don’t pay more than £30 for the banana boat. You can get it for that trust me you’ll wear them down over the week! Rooms were cleaned daily we had two rooms for the five of us and they were located close to each other, plenty of space but the shower was always cold in both rooms. We did not get bitten until the last night when we spent most of the time in reception waiting for the transfer. All in all we had a blast and although we are coming back in April we had decided to stay at another hotel.

Aziz Azicojan

This was my second time traveling to Sharm El Sheikh and I really liked it. The service, staff, food, amenities were just perfect for the money I paid. The most incredible thing is that we left one of our bags at the hotel when checking out and realized about it just before boarding the plane. There was no chance to get back and grab it. Nevertheless, thanks to professionalism of the staff, the bag was found and delivered to my country safely. Thank you very much, guys.

Jason Ashman

So after a bit of a rough first night this hotel has been alright! I booked the holiday from on the beach for the bargain price of £2500 a week before flight we were under the impression we get what we are given and make of it what we can! When we arrived at the hotel we were given a one room apartment with 3 single beds for 4 of us. Roughed it through the first night then went to reception in the morning and they upgraded us to a 2 bedroom suite for £20 a night :) The pools here are clean, life guards play attention and make everyone feel safe. The aqua park is great fun and an absolute delight for our two boys 11 & 9. All facilities are clean and working. There is obviously a fairly big building project happening around the hotel grounds but this doesn’t affect on the holiday at all. My biggest downfall and from looking at all other reviews it’s a common thing is the food. It’s so hit or miss I don’t understand. Some evenings I have so many choices of good quality fresh food to suit my tastes. Other nights it’s a struggle to find something sensible to eat. Staff are fantastic and can’t do enough for you which kind of makes the food bearable. Overall. This hotel has more than met the expectations of the cost spent on the holiday.

Mahmoud Farag

The best hotel in Sharm El Sheikh. I enjoyed my vacation very much. The whole place is clean. The restaurant is clean and the food tastes good. As for the entertainment team, they are the best thing about the hotel. They are all very active and their parties are beautiful. We enjoyed the music very much.

Darren Jones

Large area with plenty of swimming pools scattered across the resort (maybe 6, or 7 if you include the water park) We went all inclusive so plenty of places to get food and drinks. Main restaurant was Large with plenty of seating but does get busy when full. Private beach front was nice with plenty of deck chairs. Small kids club twice a day, and kids disco in the evening. Overall a nice place to stay for a family with young kids

Aurel Krossela

Second time in this hotel. The hotel is not operating under the Labranda brand anymore. There are improvements in the food and service compare to the first time. The beach is clean. The weather wasn't great, but we made the best out of it. The animators are full of energy and motivation. Reception staff very helpful. We just wish it was better weather☀️ Looking forward to the next visit.

Artur Kaliszuk

Really nice hotel outside of the season for the first holiday with baby. Close to the airport, good food and very good service. Special thanks to Sophia and Selen and Rafaela and Manolis The best team at the reception made our vacation as comfortable as possible !

Oliver Holberry

Staying here for the second time.. first was absolutely brilliant when it was still Lebranda.. now it's Blue bay things have changed for the worse in my opinion! No order to the restaurant like there used to be and it's like a free for all as soon as the doors open! TVs in room have no signal half of the time and when they work it's all in German! Yes I'm on holiday but the kids like to watch cartoons in the room.. Said they will send someone to fix them but nobody has been yet??? Kids running feral around the hotel and my mother was holding my daughter who isn't even 2 years old yet and nearly got knocked into the pool on a night by them messing around.. no parents in sight! Staff are friendly but don't seem to care.. Supposed to have entertainment tonight Wednesday, magic act.. nothing happened! So we went to our rooms as kids were bored! Put a do not disturb sign on the door for people to go past shouting and clapping to take the piss..not great after getting here early hours of the bloody morning! They used to actually make an effort and serve you with Gyros ect during the day but now it's help yourselves! Drink was spilt on our table and worker just went past collecting the glasses then just told us to get a towel from the bar to clean it.. not our job love!!! Very disappointed from the last time we came! Opinions vary but my personal opinion is that it's not worth it especially with the €70 per room you have to pay in tax so for us was €140 on top of everything else of course! My mother was put in anex building and all i can say is it's like a youth hostel in there so had to let her come and sleep in one of our rooms in main building.. which is out of order! If we come to Rhodes again we will be staying somewhere else! Another thing.. cot we were provided had a massive hole in the bottom and they just put a mattress on the top to hide it!!

Daniel Jones

We went to rhodes and stayed here for 14 days. The main purpose for are trip was to get married . The events team and hotel really made are day so much more special by arranging fruit platters and wine for bride on the morning while getting ready (which helped with the nerves) when we returned they had been in are room to make it special when we got back . No one asked them to do this there did it off there back . Such simply things ment so much on this special day . I would recommend staying at blue bay .

Simon Fagence

Old hotel but clean and maintained. Beds comfy, hotel staff helpful and rooms seeviced regularly. The food was excellent. Very high standard, good variety that was themed nightly and the waiting staff very good and efficent. I would defo stay at this hotel again.

Paul Hillsden

We were a little disappointed with our room condition, but as the hotel was fully booked, we couldn't be moved. We understand that this hotel will be undergoing a refurbishment in the not too distant future, which may have something to do with the condition of it. However, the rest of the hotel was fine. The bar area was nice and comfortable, the pool was nice, clean, and warm. The poolside bar was excellently staffed by enthusiastic and friendly staff. The food was of very good quality and variety, and the service at lunch and dinner was exceptional. The people working there really made this place. Always smiling, always friendly, and always ready to accommodate any, reasonable, request. They made us feel very welcome.

Beth Veitch

This hotel is shouldn't be 4 stars it's definitely a 3 star! The pictures they show on their website do not match the rooms in real life. Our towels weren't replaced in the room for 2 days and they don't regularly replace new mugs or fresh tea bags, coffee and milk in the rooms. The Pillows and sheets are stained with make up etc. And they're not replaced the whole of your stay! The pool is the best part of the hotel however they have lights hanging off inside the pool and the children's pool is full of debris and needs to be cleaned regularly. The pool bar staff are brilliant and really friendly. The bar in the evening is very slow and needs more staff for the amount of guests in the hotel. The eveing entertainment is rubbish they might aswell just not bother! The decor is very dated with old manky carpets running through the corridors. I will say the food is lovely and changes everyday so your not eating the same things all the time. This hotel definitely needs to be down graded to a 3 star and stop leading people to believe it's a 4 star online!!!

Deeanne Stripe

Positives: The hotel staff are friendly and helpful. The pool is lovely and clean (but cold). Outside is better than the inside and the grounds were well kept. Negatives: We went for 5 days. The room wasn't cleaned, the bedding wasn't changed nor did we get clean towels until I complained - twice. There were also cockroaches in the room. The food was disgusting and lukewarm and flies kept landing on it all as it wasn't covered. For a 4* hotel I expected the food to be at least adequate but it truly wasn't. The entertainment wasn't the best but we were out of season. It is located on the beach but there is no access directly and its very rocky. The indoor pool is even colder than the outside which seemed odd. The all inclusive drinks don't include Latte, milkshake, hot chocolate etc and u have to pay separately for those. To keep it's 4* rating it needs completely refurbishing inside and new chefs/food choices.

Arron Davenport

Me and my wife stayed at this hotel for a week whilst visiting paphos. Tldr; Overall, I would give this hotel 3/5 stars, good hotel ONLY if you get it for a good price like we did. I wouldn't recommend it at all for young couples in their 20s and early 30s or anyone seeking anything other than sun, beach and being poolside. Rooms 2/5: the rooms are dated and not particularly well equipped. The mattresses are firm and the pillows are really poor. The air con in the room works fine, the TV is tiny, has about 8 channels that are all in greek. We got the sea view room and the view was good however depending on which sea view room you got your view could be amazing or awful. Our towels were changed daily and bed made with some light cleaning. Staff/service 3/5: once again it was just decent. The staff don't really talk to you or say much, they're not particularly friendly but not rude either. A very average service throughout. Food 4/5: the food was surprisingly good considering it was included, we got half board breakfast and dinner and both are buffet style. We were both surprised at the quality and the amount of choice. Notably the meat choices for the dinner service. I read a few reviews before coming to the hotel, that the food was poor however it is clear that those people were unrealistic considering this is a hotel on the cheaper side. Drink 2/5: I usually wouldn't write a section just for drink but this is important. They have the WORST selection of 3 beers and 0 cider options which was surprising to me. They do however get +1 star for the cocktails that although do not look great and are not made with any real care, are loaded with what I can only call "super measures" of spirits. Hotel environment. 3/5: once again it was very standard and nothing special. The pool is big with ample seating, there is a standard sized indoor pool and sauna and a TV room with a small TV. There is daily evening entertainment which is probably the worst thing about the hotel. It was either music or bingo or both, and the musicians could have been anyone they pulled off the street, furthermore you have no choice in listening to it and the windows are not soundproof. Local area 3/5: you're pretty far out from the centre of pathos but there are travel options very close to the hotel. There is a particularly good beach spot a short walk away but be advised, other than this beach there is nothing else to do locally that is not shopping or eating. There was no evidence of local crime or scamming going on and the area seemed safe and mostly clean.

Ro

Horrible trip and would not recommend. Got sick from the food as we only ate here, food poisoning on plane home was horrific. Every night incredibly loud music right outside our room so could not sleep, even with sound cancelling headphones you could hear it loudly. Staff did not care one bit and refused to even consider moving us to a different room, rudely spoken down to by what seemed to be the only English speaking receptionist. Felt robbed of my time and money when I returned home, but very relieved to be anywhere but Ramada Akubuk.

Rai Rai

Very nice and clean place .Our apartment was amazing, and it looked like a brand new .Service was great in the reception and restaurant.

Sezgin Balaban

This is my first time at this hotel in Akbük, Didim. The hotel is nice, and the food is great, but what really made my holiday special was the staff. I especially want to commend the lady at reception who helped me swap my room without any issues. I went to the beach every day, and the facilities at the beach are excellent. The pool bar and restaurant offer delicious food as well. What truly sets this hotel apart is the exceptional customer service. The staff are well-trained, particularly Adem, İbrahim, and Özcan from security. They were so friendly, professional, and genuinely cared about helping customers. Their warm smiles and welcoming attitude made a real difference. The shuttle driver also provided excellent service, with shuttles running every 20 minutes between the beach and the hotel. He was always welcoming and delivered exceptional customer service. Overall, the staff’s warmth and professionalism made this experience unforgettable for me. I would definitely recommend this hotel to everyone. The price is reasonable and suits all budgets.

Natacha Attardo

I have been to many 5* star resorts over the past couple of years, and this is definitely not a 5* hotel. The room itself is quite lovely, although the hotel itself seems to not be maintained sufficiently which makes it look rather tired. The WiFi is pretty much non-existent at times and at certain parts of the hotel. The food is very repetitive and seems to be the same frozen foods day-in and day-out. I was even sick on one of the nights from it. Although, overall, we did have a nice stay but unfortunately we wouldn't revisit this resort.

Tatiana Pedro

I felt obliged to write a review. I think people with bad experiences take their time and people with good experiences don't bother to rate. I spent a week from October 9th to 16th with my partner and seeing these before reviews, I completely panicked. I was scared, afraid of where to sleep, what to eat and sad about my vacation.  I'll never believe the reviews again. I warn you in advance, according to European standards, it's not a 5-star hotel. But hotels are rated on the quantity of services provided, not their ""quality"". I paid a price of 600€ per person with flights+transfers+7 nights. (Di vakantie discounter website) And it was spectacular. Although the food was different and I was afraid of it, it was a cultural thing, I had lots of fresh food and plenty of variety. Fruit, desserts, stewed meat... delicious baklavas!!! The hotel welcomed us at 3am and gave us two sandwiches straight away.  They spoke very little English, but enough for us to understand each other. The room was spacious and there were no fancy sheets or fancy things like people expect. I had the basics and a comfortable bed. The sound starts around 9am/10am but my room was further away from the pool, so it didn't bother me at all if i wanted to sleep until late. Activities every night, the pool was spectacular, the spa too and the bus that takes you to the beach, also with another part of the hotel with food and pools, also spectacular. Always and active days, including a lot of families and children's. If you want to relax and enjoy, feel free. Are you expecting a quiet and peaceful hotel? Forget it. This hotel is full of activities and fun! I loved it and intend to return. For the nasty comments about the food, I've attached all the photos I took. I saw lots of staff working shifts of 12 hours. Let's be humble and understand that it's not always possible to exceed our expectations. Be human and respect them. Many of them were exhausted, but they were still there doing their best to make sure we had a good vacation. I'd like to mention that I had the opportunity to go to Kos (Greece) and Pamukkale thanks to the excursion company that was there. It was an incredible experience! I recommend it! Thank you Ramada Akbuk staff!!! See you next year!

Tara Allcock

Well what can I say. What a great holiday we had here. Our rooms were upgraded because I believed we had booked sea view rooms but apparently they were side sea view to which I was not happy however Olga the customer relations manager upgraded us to sea front rooms and she was very helpful to me before and during the holiday. Our rooms were clean and spacious and our cleaner Ahmed was a lovely man and looked after us well. The food was Amazing lots of different selections to choose from . My daughter who is gluten free was looked after well by the restaurant manager Waleed and head chef who even brought partner some special vegetables when he heard him asking for vegan meals. Our waiter Mostafa couldn’t do enough for us! Only downside is you do not get your full 7 days all inclusive as we arrive about 7-8 at night on the Saturday and on the following Saturday check out was at 12 and they cut your ands off so we couldn’t access the food and drinks. They did allow us to keep one room for free until 3pm and allowed us to eat lunch at the restaurant. First time in Egypt and the hotel staff made it enjoyable for us They views were Amazing too! A special shout out to the names mentioned above Olga Ahmed Waleed Head Chef and Mostafa they are a credit to your hotel . Bar staff on beach and restaurant looked after us and beach staff were great, pool was closed for most of our week which we was not told about. Animation staff okay however one was very pushy can’t remember her name maybe seo ? Loved this hotel I would 💯 go back again ♥️

Peter Mulder

Very nice Resort, wonderfull staff, friendly and kind. The rooms are big and comfortabele. Good solid beds and pillows. Food is good and diverse. The resort itself is not new, but looks still good The beach is wonderfull with coral reefs and beatifull fishes. Very nice! Also Zarina told me to say that she is a good performer and she really wants to have a Porsche. Will i come back, i think so, the location is wonderfull at the end of Sharm-el-sheikh.

Natasha Smith

Firstly where do I start 😊 From the minute I booked this hotel the service and the emails back and fourth with Olga were brilliant. I would like to thankyou for the room upgrade on arrival as well as the birthday cake, room decoration and the stunning views at the hotel. The photographer was amazing helping me with our wedding proposal and capturing it on camera for us. The beach is stunning, plenty of sunbeds for everybody and lovely service from the towel hut and life guards. The Animation team are excellent. Very welcoming and polite always going out there way to get everybody involved in activities and suprising us on the evening of our engagement congratulating us. The food is beautiful, a wide variety and always something for everybody. During the day for the more fussy eaters the beach restaurant (snack bar) 12pm till 5pm has chips, burgers, hotdogs, pizzas etc available. I couldn't fault the hotel. It was a shame the main pool was closed for renovation although this is due to be complete by the beginning of March I was told. Hoping to return in the future 🥂🍹🐫🏝

Matiss Putnins

I recently stayed at Barceló Tiran Sharm, and while some aspects were great, others were disappointing. Check-in & First Impressions Upon arrival, the reception staff were professional and welcoming. However, I was surprised when they immediately offered us a paid room upgrade—before we had even seen our assigned room. This made me wonder if there was something wrong with the standard rooms. We declined, as the website showcased beautiful rooms, so why pay extra for something you already expect to be nice? Once we finally got our keys and entered the room, it was quite outdated—nothing like the website photos. The bedding was worn out, with visible fabric pilling from overuse. The room also didn’t seem to have been properly cleaned before our arrival. Since we were tired from a late arrival, we just went to sleep. The next day, after leaving a tip for housekeeping, the room was properly cleaned, and we were given new, comfortable bedding. Food & Drinks The food was repetitive, with not much variety. Lots of plain salads, but enough to keep you fed. Drinks at the beach bar were great, and the bar staff were fantastic—friendly and welcoming. Biggest Disappointment The pool was under refurbishment, and at no point before arrival were we informed that it would be completely unavailable. This was frustrating, as a pool is a major part of a beach resort experience. What Made the Trip Worth It? The animation team! They were the true highlight of the stay, keeping guests entertained throughout the day and evening. Special thanks to Zarina, Ksysha, Regina, Saio, Hamza, and Rob—they truly know how to keep guests engaged and motivated. Would I Return? Yes, despite the issues with the room and food. The entertainment team and beach bar staff made up for the shortcomings. However, management should be more transparent about room quality and any ongoing renovations.

Alex

Had an amazing stay at Barcelo Tiran Sharm! The hotel is absolutely beautiful, very clean and well-maintained. The staff was always friendly and helpful. Drinks were great, and the bar service was fast and professional. Rooms were spotless every day. Highly recommend for a relaxing and enjoyable vacation!

Anna Kuczynska

One of the best hotels I’ve been to. Went with a friend and a family of 12, we all loved it. The rooms are modern and clean. The food is good although there’s not a big selection there’s always something for everyone. Staff are wonderful especially the animation team, very enthusiastic people and put all their effort in during daytime animation and evening shows. Hotels location is perfect, a short walk to the beach and supermarkets all around the place. Will definitely be coming back next year :)

Daniella Towson

Can’t understand any of the negative reviews! We had an amazing week at this beautiful hotel. The grounds are gorgeous, rooms and clean and spacious and amenities are super handy. All the staff are so kind and friendly, big shout out to Mustapha and Khalid just to name a couple. To be working hard whilst fasting and still with a smile on their faces is amazing and well appreciated. Food is delicious and varied with a wide selection of Moroccan and western dishes. Lunch is the best with freshly barbecued meats and a pizza chef! The only thing lacking was the tea/coffee so I would advise to bring your own, we bought a mini travel kettle for the room which was well appreciated. The hotel is in a great location close to shops/mini supermarket so very convenient if you forget anything. Highly recommend a stay here, and hugely grateful to the staff for all their hard work!

Imran Qureshi

I booked four nights at this hotel. The online reviews were mixed, and so expectations were not too high however, we had a wonderful time clean room. The food was really very good (especially the Tagines) and deserts too. Hotel staff were friendly and approachable. I would certainly book again. There's a great toddler pool and slides for older children too.

Joanne Winters

Deceiving!!!!!! From outside hotel. Looks very small and definitely not the right choice.... Never judge a book by it's cover as they say. Fabulous and extremely large. Absolutely beautiful surroundings. Rooms spotless. Cleaned every day with fresh towels etc. Food in abundance. Very nice, very tasty. Service wonderful. Moroccan people are so polite and friendly and very helpful. Only downside was no kettle in room, and no elevators.. Had a fantastic time there and would 100% revisit... Think it was only a 3* rating.. But I sure would give it a 4..

Jelena Ruksnaitiene

Just back from holiday. We stayed for a week 4 of us. Everything was amazing from start to the end. Please don't listen unhappy people as some of them expect a lot but its budget hotel and was plenty of different food. In this hotel from November until end of March heated pool for 4 start hotel its amazing. Twice per week foam party. We were in the 5 star and struggled with food and pool was cold. Yes they do speak more French but it’s fine with us. We were first time in Morocco and definitely come back. We were during Ramadan and no problem. You can wear short, dresses, skirt etc. of course be respectful where are you going but it’s fine. Agadir amazing town and clean everywhere. People nice and just enjoy and be kind. We are all human and should be respectful ✨

Thomas “Buttonmoon” Button

This place has the potential to be amazing again—if they can address some of the current issues. We were sold a luxury, adults-only, all-inclusive experience for our honeymoon, but unfortunately, it didn’t quite live up to that promise. While we still made the most of our time together and had an amazing trip overall, several aspects fell short. The food was often over-salted and of inconsistent quality, with limited or no snack options available throughout the day. The Sandy Villas is closed. which was disappointing. Meaning we had to eat at sandy beach and the walk a short distance every day to the main family resort. Not Adults only. Our swim-up villa was lovely, but unfortunately pool was dirty and poorly maintained, we had to ask for it to be cleaned and for the lights to be turned on. The main pool was worse. It’s also clear that some staff are unhappy with the resort’s new direction—though I have to say, the majority of the team were truly fantastic and did their best to make our stay enjoyable. With a return to proper standards and attention to detail, this resort could be something special again.

Derek Hagan

Main restaurant and reception closed and a long walk or ride to the other restaurant in different part of resort as was the check in. Not the holiday we booked as my wife needs everything close for mobility issues, they have been helpful but we have had to constantly request help, not a problem for them but still don’t want to be relying on help to get meals.

Cornelia Hermann

Unfortunately they ruined our honey moon, as we booked an other category of room and it was not available when we arrived so basically we got a downgrade, also there is a small part of the beach for the guests as it’s shared with the same low Cost hotel !we will definitely not come back !!!

Kevin McCormick

This place is amazing and the most relaxed holiday we have ever had, staff could t do more for you & the rooms !! Amazing with great air con , only gripe I would say is the drink choice for the all inclusive, no dark rum or bailleys, only two drinks I like sadly , I prob would have wasted more drinks trying than I would have drinking my choice 🫣 we aren’t big drinkers but with it being so amazing every other area it just lets the 100% slip for me , would I go back? ? No …. Definitely not as it isn’t adult only so definitely wouldn’t go back at those prices , we only paid that price for adults only, I can’t see them getting the same money for families but that’s their issue. I’d imagine it would be £5k for a family for a week, better places for that kind of money 👍👍

Matt Lingard

Room with shared private pool was amazing but bed was hard. All staff were really friendly. Food was great. Entertainment was OK but not wow. 5 min walk to the beach through the grounds of another hotel or they can take you down to the beach in golf cart. Reserved section of beach for Sandy Villas Hotel only. Beach Side pool was a nice touch, again for Sandy Villas customers only.

Rafał (Rougheee)

We’ve just returned from our 8-day holiday. The staff were very polite and helpful. The hotel itself does deserve its three stars. The rooms are quite spacious, regularly cleaned, beds comfy (could have been joined permanently to avoid sliding apart). The portable air-conditioning unit requires leaving the balcony door open and is quite noisy. With all the noisy entertainment on the stage by the pool one just wants to keep the windows shut to enjoy some silence. We were provided with the All inclusive option: the food was quite tasty but of average quality ingredients. Luckily, there were many options to choose from so everyone should find something to please their palate. We have only tried breakfast and dinner meals as at the time of lunch menu or pool bar snacks we were away sightseeing or enjoying the beach. The location is okay, exactly as described on the website. The free beach bus could run more frequently though. It’d be great if the pool and jacuzzi areas were available until 9p.m. We didn’t get the chance to use them more than 3 times throughout our whole stay because of such short opening hours. The lifts need more attention and the room doors that are far from soundproof. On the whole, it was a very pleasant stay.

Michael

No other words but excellent! Nice clean hotel with very friendly and always helpful staff. We don't do all-inclusive very often, but it's a lot easier with 2 young children, but it was by far the best all-inclusive food we have had! Endless choice and always something different every day. Also, lovely fresh, thin based pizza is available all day from the snack bar along with salad and other snacks. The bottom pool is always lovely and warm, and a great little kids pool and kids club to the rear of the hotel. Had a great room that always had the sun on the balcony and nice views over the pool. Great entertainment on a night and a good mixture of music playing through the day. Little kids' arcade area was handy for nighttime. Only 1 negative was that the gym was very basic, which could do with a bigger room and some more weight lifting equipment. Will definitely visit again!

Neill Jones

Had a great time this week at the Mirador by Dunas, food is great, hotel is clean staff very helpful and friendly. Animation team do a great job and a fantastic show. Special shout out to Fran, really enjoyed the Spanish class he got everyone involved and it was lots of fun! Lots of great entertainment around the pool, everyone is friendly and so helpful, a great venue for a wonderful family holiday

Sarah Goddard

Dani and Johny & team were great with the kids, kids club in general was good, maybe have some more structure events like treasure hunt they loved that, and giant jenga. Pools and facilities lovely. Food good. Pool bar had good selection of snacks and drinks. Also plenty of loungers and chairs. Only thing is distance from the beach but we were aware we’d have to rely on shuttle bus.

John Taylor

We had the pleasure of meeting Fran. What more can I say, he is a legend in our eyes, so helpful and so friendly and such a delight to be around, he kept us all entertained and always with a great smile. Thank you Fran for making our holiday awesome. We will definitely be back and hope Fran will be there for our future visit.