Gran Canaria All Inclusive Deals

blue ivy

The 3 stars are only because of the good food and some of the staff that made this experience better. If it weren't for that, the rating would be lower. Much better was expected for a 4-star hotel, from old mattresses and beds that are separated, an old elevator, an old jacuzzi that is not even that warm, air conditioning that is not very functional and very old, internet that is too expensive, etc... All inclusive includes a couple of drinks at the pool bar, which are not very tasty, and if you don't like it, you won't get by cheap. Breakfast is available in two times (early and for the people that like to sleep in), but if you come in the second time, you won't usually find a lot of food, and thus no drinks. The staff was kind, most of them work hard, but some of them were a little rude (turning off the coffee machine in front of the guest even though I stood right in front of it trying to get myself coffee ), but luckily it's just individuals. Room cleaning is regular. And of course all activities include knowledge of the German language, so if you're not one of those, you won't have much fun. The pool is nice. All in all, we enjoyed our vacation, but the hotel should be in much better condition considering it is a 4 star hotel.

Based Boy

Great hotel, always clean, fun events, close to the beach and great buffets. Wifi connectivity is awful though. Buffet: One could eat fives times a day since there is breakfast, snack time, coffee and cake buffet, lunch and dinner. The hotel offers a great variety of food, featuring a different theme each day. However, more often than not, meals are underseasoned and lack spices. Desserts have always been awesome in my opinion. Cleanliness: The rooms are cleaned daily and used towels will be changed whenever you leave them on the floor. Events: Events are fun and entertaining but also relaxing. This includes but is not limited to: Sauna, Quizzing, Bingo, Yoga, throwing darts and dancing. Location: Access to the beach as well as the bus station „parque tropical“ is less than 3 minutes away on foot. There aren‘t as many tourist traps here as in the middle of playa del ingles. I suggest you visit the beach in San Augustin rather than the one in Playa del ingles if naked Grandpas aren‘t your thing. Wifi: The worst complaint i have is the wifi connectivity. Firstly, it isn‘t free and secondly it only works well inside the bathroom. The connection always cuts off once I‘m in the bedroom.

MICHAEL G

Oldschool hotel in the second row at Gran Canarian beach promenade. Lobby is suitable. But the rooms are furnished within the 80s. Old closets and beds. No update since then. Service is okay. Some restrictions for the guest, e.g. not allowed to drink soft drinks or normal water at breakfast (within all inclusive). Mostly old people. Towel-reservation at pool is sadly allowed. Food & beverage is very good and great variety. In a nutshell: it’s worth the price but not outstanding, oldschool.

Kerem Aslan

have been there end of july til beginning of august, the food was excellent, from breakfast til dinner in evening was awesome, variety of food in evening, cocktails at bar were very good, also entertainment in evening was nice, animateur (hostess) were putting lot of effort in their work to entertain the guests, rooms were very clean, and the bed was very comfy. stuff was very very friendly! playa del ingles beach was a 15-20 min walk away, which was just a bit far in the heat of the day but ok. but there was also beach in front of the hotel which was nice. all in all, the hotel is very recommendable and would come again if visiting playa del ingles.

Martin Šedivý

Note this, if you are not german, don't go here. If you are german-speaking, you will most likely have the best vacation here. This review is from a perspective of non-german speaking couple where we were left out from any animators program because the main language at the hotel is german. We tried to adapt from english to spanish or german but only with little success. Personal is really nice, food great, rooms cleaned, pool, sauna and services also great. For everything we give 4 stars out of 5 (meaning we really enjoyed the stay here but we just felt bit left out from any activity in the hotel as the target is only german-speaking and you will have no success with english)

Nikolett Misányi

Very nice team, super close to the beach, nice big rooms with beautiful view, food is 5 out of 10, supermarket downstairs straight at the entrance. We did not try the pool, as the beach is 5 mins away, but looked clean, an lots of sun-beds. Overall it was a good experience

Andy Hunter

Stayed here for 14 nights from the 3.9.23 With my wife. it was excellent from start to finish all staff very friendly and helpful food was nice room was clean with excellent views. Pool was good size and clean would recommend this hotel as the price was excellent for 2 weeks all exclusive I could not stay in England anywhere for the same price with food and drink thanks for a great holiday will be returning next year 😀 👍

Kyle Taylor-Marshall

Firstly let me tell you all ignore all the horrible reviews, them people must be use to 5 star luxury. We stayed here from the 29th September for 1 week, we stayed on the 3rd floor, excellent clean modern room, cleaned every day we stayed B&B we had breakfast twice there as we like to venture out, I personally wouldn’t do all inclusive anywhere especially this hotel it’s not really for children either. Prefect for self catering or B&B. Pool area was clean, beautiful Sun trap!! Staff were always friendly and there if you needed anything. Super market , pharmacy all outside the hotel, very short work to the beach. The only thing I wasn’t impressed with was the fact you have to hire everything. Want an- iron €20 + deposit Fan - €24 + deposit All with a minimum rent of a week. Would I stay here again - yes I would All in all a lovely little budget hotel you wouldn’t get that anywhere in the uk what we payed! Thank you for a lovely stay

Paul Cowan

Location of this hotel is easy 5star. You can get transport to anywhere on the island from here. The hotel itself would get a 5star for the people running the show, so friendly helpful and understanding. I can go on but if you read this you will get the idea. So why only 5star it is tired and the cracks are beginning to show but if you want a good holiday you can see through that. And it is clean.

Peter Harding

First things first we had an amazing apartment, but that’s as far as far as I can go with saying anything nice. Do not go all-inclusive so glad we didn’t .worlds smallest dinner hall with the bare minimum of food. We went half-board, and I will be in our every day, breakfast and dinner.. very built-up area. Lots of traffic and very hot in the rooms

Joy Lloyd

We stayed there for a week. The rooms were cleaned everyday except Sunday. The pool area was cleaned twice a day. We went self-catering but used the bar some evening . They had entertainment on a couple of evenings and that was very good. Staff were very polite and helpful .

Jamie Brady

Very simplistic room layout, however had to fix a fan and two doors upon arrival. No air conditioning either. Also located with scenic views and shopping centre nearby, however with a 2km walk to the beach and a grueling 2k uphill back. I would not recommend if one is not a strong walker. Insects and bugs on ceiling of room, with safe that doesn't function. However, rooms still clean. Self catering very sufficient and hotel staff did make an effort, even in the case of a language barrier with one man on the reception. Be prepared to pay 50 euro upfront as a deposit by card. Overall, hotel very accessible to many shopping and restaurant opportunities, as well as not being too far from active public transport lines. In general a satisfactory experience: not too great but not too bad either. Decent budget hotel

Nikki Jassal

Enjoying stay. Went all inclusive. Brilliant food and drink. Small pool but lovely. Great family atmosphere. Everyone friendly. Not much bus services from the hotel to the beach. We relied on taxis and cost 7-8 euros each ride. Palemero park was great to visit. Would love to book it all over again!!

Nigel Miles

Location advertised as "hillside" when in fact, it's on top of a mountain! 25 min walk down to playa del a adores isn't too bad but the 45 min walk back up is hard work. Staff can be a bit rude sometimes. Food was OK I guess for a 200+ cover AI resort but could do with updating. Apartments were spacious enough for a family of 3. Cooking facilities available with all utensils and crockery supplied along with kettle, toaster and microwave. Cleaners 2+ times a week to change sheets and towels. Would I stay here again? Yes I would but as a self catering guest

John Kane

The rooms are kept spotlessly clean.the staff are very friendly and helpful. Good selection of food you can always find something to eat. Basic fare but plentiful. The hotel enjoys great views over amadores beach from just across the road and is perfectly located for entertainment at the local centre. There is entertainment on site 3 night's a week and is well worth staying in for . Great selection of local and international spirits and with San Miguel on tap as well... definitely looking forward to my next visit which I have already booked

Peter Ayling

Not the best hotel basic and dated but the bed was comfy. Plenty of wardrobe space. Its in a good location and has great views. There was a power cut from 10.am to 3 pm as they changed something over. We also had a cockroach in our room used there spray and kept lights on didn't see him again.

Stevie North

Mostly happy with my recent visit. Nice clean rooms with the most fantastic views at all times of day, no air con installed tho, which can make for an uncomfortable nights sleep 🥵. The food was decent enough, fried eggs at breakfast were my only issue, uncooked/part-cooked egg whites shouldn't be served 😵‍💫. All the staff were mostly friendly and happy, especially the chap at the bottom pool 😁 One thing to be aware of, it's at the top of a really steep hill, with the beach and much of the fun stuff at the bottom, so if you're not keen on hiking, use the local taxis😅😅

Anne-Marie Way

Loved our holiday here. For us, 2 adults and our 2 children (13 & 11 years) it was perfect. We went all inclusive which suited all of our tastes and allowed us to never go hungry! The pools were great and very much needed in the current heat! We especially liked Felix and Gabriel, both helped to make our stay memorable. Location is lovely, great views, just bear in mind that there are lots of hills and steps so you either need to be quite fit or use taxis to get around!

Amy Thomas

Had a fantastic holiday, staff friendly and helpful. Apartments well set out and clean. Food served was nice, and we were all able to find something we liked, would have been nice to have more options. Only annoyance was drinks, before 11 you cannot take drinks from the restaurant to the pool side, a bit inconvenient if you have a child that wants to go in the pool straight after breakfast. Bar worker Ellen a star, my son loved her and she made his holiday ❤️

Benjamin France

Overall had a good holiday here, Positives; Staff friendly and attentive. We stayed half board and the evening food was good, a bit repetitive and some food was luke warm but enough variety if your not picky. Accommodation is basic but adequate and clean, our beds were soft but comfy. Beautiful view. Close to Europa Centre which has great bars and a decent little supermarket, careful in some of the shops though as they haggle rough. Ruby rouge entertainment was brilliant. Negatives; Boiling hot rooms, the only fan provided is not big enough, you can ask for another one but it's only a desk fan. Breakfast variety can get boring. Sun lounger etiquette is a joke. People put their towels out the night before and the staff do not remove them. They don't make the kids beds. It's a long way up the hill if your all in then that's not to much of an issue. There are easy to get taxis outside the hotel which will take you to the beaches, shopping centre, bus station or Port for between 5-7 euros. Overall its a nice place to stay on a beautiful island, but keep these points in mind, as it's why it's a cheaper holiday option.

Liam Steel

So first things first, if you're looking for things to complain about then you'll find them. But let's be realistic, if you want 4 or even 5 star pay for it. Its a 3 star hotel. Its cheap and cheerful. Staff are friendly, rooms are clean. The room has all the basics but nothing "extravagant". If you want more then put some overtime in and pay more. More importantly the people are spot on and the location is great. 10 mins walk from the front, 2 mins from loads of choices of bars restaurants and a supermarket. If you're a bit stuck up and think you're above people don't come here. But if you're happy to have a chat and a bit of craic then get it booked. First time in gran canaria, a lot of people here have been before, they're good for advice on where to go and eat etc. Food in the hotel is average but its ok. Youll find something you like but its not gourmet. Its good for the less adventurous (such as my mrs and 16 year old neice) as in there's plenty of pizza, pasta, chicken nuggets etc. And the lasagna is surprisingly good. Spanish law is that a 16 year old can have beer, cider or wine if accompanied by an adult, but no spirits, and if acting responsibly, which has made her week and I'd rather her do it with supervision and learn to limit herself before she has her first "out in wild" holiday next year. Also the poor lass on the bar Paula is on her own most of the day and she puts a shift in and still manages to be pleasant, which is more than I could do. She deserves a particular mention for her hard work as it cant be easy. Reception staff are very friendly. 5 euros for a TV remote which is weird but whatever, it's 5 euros who cares? They've obvs had a fair few nicked for some reason. Takes allsorts I suppose. Pool is decent as there's a kids pool and a shallow part in the main pool and if you get beds near the back wall you can have sun all day (apparently beds are an issue in summer, no issues in december) as well as being able to be in and out if the shallow bit with the young uns (4 years old quickly made friends with a 3 year old from a very polite and friendly Irish family). Basically ignore the negative reviews. You get what you pay for. If you have realistic expectations then you won't be disappointed. Clean hotel. Bit dated in places. Actually cannot fault a staff member so far. I've been to places a lot nicer but I've paid a lot more money for them. It's an honest review. I'd come here again for the price and location. If you're better off and want finer things then go somewhere more expensive but honestly in this day and age with soaring costs of holidays, as a couple travelling with a 4 year old and a 16 year old then it's completely worth it. The staff work hard with the amenities and resources they have, and it's appreciated. The location is perfect as well. Everything is close. Treat yourself to a little bargain break. It's what we work for!

mike the bike

Going to start by saying it’s responsible cheep to stay here compared to the better ones and it’s clean. You get what you pay for but the food is probably the worst you could imagine. If that was a little better then that would be a plus. The rooms are ok but the bed isn’t to our liking but may suit others. Would I come here again (definitely not)

Robin Kras

Good location! However, the hotel is not so good. It's very noisy so you need earplugs to be able to sleep. It's also not very clean. The towels have yellow stains, and I noticed a cockroach sleeping next to me. On a positive note, the rooms are quite spacious. The swimming pool is nice. The air conditioning didn't really work. It's best to sleep naked without blankets because it gets too hot otherwise. The breakfast was horrible. The cornflakes were stale, the peas were under cooked, the eggs were discolored, and there was not a lot of choice. Even if you tried your best to cook food as badly as possible, you couldn't get it as bad as in Greenfield. If you stay here I advise you to do it without ordering food.

Octavia Trestian

The place is great in terms of location but the rooms on the ground and basement areas are horrible and very noisy in the morning , we had cock roaches in the bahtroom and the shower head was completely covered in scale so we couldn't have a proper shower ,no view at all . I will not stay here ,again. I requested a room on a higher floor and with a street view but simply got ignored. Not the best customer service at the reception, either 🙄 Very disappointed 😞

Edvin Mester

My honest review. We booked an all inclusive 7 nights stay. The location is good, meaning there are restaurants, shops, rent a car around, also the beach itself is relatively close. Did drive around the island and in my opinion Maspalomas is the best place to stay. The hotel is good, the rooms are ok, cleaning every day! Rhe pool was nice, but too small for the amount of the people, also just like everywhere, peolpe storm the poolside at 9am when it opens and "reserve" the sunbed! The pool bar had little to offer regarding food, and the variety of drinks was also limited, to say the least. I did not liked the loud music infront of the hotel, since there is an Irish Bar with live and loud music late into the night. Food, well.... When it comes to food, the presentation is good but the taste is just blunt... I was extremely hungry and ate every time but was not totally satisfied. Vegetarian options should be more inclusive. I would rate food 3/5! I wasn't disappointed but excepted more for the money. My overall rate would be 3.3/5. The staff were friendly and helpful, cleaner lady's also, it's just the loud music and quality of food which needs changes.

Jay

Hotel is nice Staff are friendly and hard working Ladies on the pool bar are fun and have a laugh with you. The pools are nice, if you want a sun lounger get down there before 9AM. After this time you won’t get a lounger by the pool. As you’ve seen online they run down to put towels down even before breakfast. Hotel is much suited to the elderly, wouldn’t be suitable for younger ages. Right next to the beach which is a bonus Rooms are fine spacious if there is only two of you. Rooms have hair dryer. Shower gel and hand wash Rooms need to have fridges in them, waking up to room temperature water isn’t suitable. We went all inclusive the food was fine for us as we’re not fussy eaters. It is repetitive though. Alcohol was weak. Couldn’t taste it even the amount they give you. Wouldn’t stay here again due to it not being the vibe we wanted. If you’re looking for a quiet resort next to the beach with elderly this is the place for you 😀

Bert Burkels

For an all-inclusive hotel, the Relaxia Beverly Park is not disappointing. The food is good, there is always enough, there is variety every day and there is something for everyone. Whether you want to eat meat, fish or vegetarian. Drinks are also widely available in all variants. The staff is exceptionally friendly and obliging. You can speak in Spanish, English, German and even French. Sure, the building is a bit dated and everything is done with what we call the Spanish style, but everything works and you won't be short of anything. The beds are also excellent and are changed every 3 days. What you may want to pay attention to is that you immediately book a room with a sea view when booking, otherwise the upgrade will cost you Eur 10 per day. Still doable. All in all, things can be much worse in the all-inclusive area on the Canary Islands. I can recommend this hotel to everyone.

Andrea May

Most of the time everything was good. The rooms are older but always cleaned, the food is good, the staff is nice. Unfortunately, few last days of our stay, when the hotel was more busy, the staff (especially in the kitchen) could not keep up. It was a very unpleasant end of our stay when I found mold in my portion of dessert, which was not visible at first sight, so I ate a piece. When I reported this fact to the staff, I did not receive a sufficient apology (saying just "sorry" is really not enough for me when there is a health risk included). At the end I was very disappointed by this.

Holly Gowler

We had a brilliant holiday and will be returning to Relaxia Beverly park next year. The food selection was great, the hotel is exceptionally clean and best of all was the entertainment team. The activities were amazing and the staff (Roberto, Angie and David) were getting everyone involved but there was also no pressure if you just wanted to watch shows etc. There are great facilities, the pools are huge and there is one which is more lively with music and another with no music and just relaxing. 5 stars for value for money, The rooms were more basic than I expected and older than the photos look but spotless and cleaned daily. The ac was not good but again expected for a 3× hotel. We will be returning next summer.

El Cooper

I’m currently still staying here, but the noise is just a joke! the staff are lovely, most of them anyway. But in the mornings, everyday without fail the cleaners make a fair amount of noise starting from 9am. Other people staying here not caring about anyone but themselves, don’t move out your way. If you have a secluded room (end of the hall or something) then I think you’ll absolutely love it. All-inclusive is quite good for what you get. But again, hearing banging and shouting first thing in the morning ?!! Brought the mood down! Also, to go into town a bit (walking) there 100 steps you always have to go up/down so could be a better location as have to go that way (can’t walk on road)

Rhiannon Amps

Just finishing the end of a lovely week here. The food is absolutely amazing and plenty of variety in the main restaurant. There is also a pool bar which has plenty of food and snacks available all day, from 11am to 11pm. The rooms are nice and spacious and cleaned well everyday. The whole hotel is kept very clean throughout and the service in all areas is impeccable. We are looking forward to a return visit. We stayed in room 2162 which was nice and close to the pools.

David Blackledge

Room 2015. Friendly attentive staff from reception staff, maids and service staff. Room was clean, fresh towels replaced if needed. Clean facilities. Canteen lovely, great choice of food at each meal, if repetitive. I couldn't eat another egg for a while. The main bar just seemed to be staffed by one person, so would take 10 minutes to get a drink. Our son really enjoyed the pool. Close to the beaches. Free bus services to local towns was a great addition. Would definitely come again. They did say we would be entered into a raffle if we gave them a 5 star review so that we could continue to use the facilities on our late flight. Which is why so many reviews have numbers mentioned.

Kathryn Dack

Room 2029. Great bright airy room overlooking the street but this was actually good as the street was quiet and our terrace was in the sun all day. Housekeeping was efficient and unobtrusive. The restaurant was good, plenty of food and choice but maybe a little repetitive. But always plenty to eat. Glasses were not always replenished quickly and there were sometimes none available. Love the self service drinks. Fabulous swimming pool, loved the slides, pool was very clean. The walk to and from the beach is really not that bad and worth it to swim in the beautiful Atlantic ocean. We did this every day. But the overall winning point for us is the gardens. Have never seen this in a hotel before. Sitting amongst the trees but still close to the pool and bars really made this holiday. Absolutely fabulous. Great hotel, sorry to leave tomorrow. Gracias.

Dawn Wilson

We've had a fabulous week at the Abora Interclub Atlantic. The staff are friendly and work really hard in every area of the hotel, nothing is too much for them. We have been staying all inclusive in room 2030 for 4 people which is very clean, has a spacious living area with plenty of room to put your clothes away. It also has a dressing area, fridge, kettle and safety deposit box and a large patio area. You can also select what time you prefer your room to be cleaned which is a bonus. The restaurant caters for all tastes, the staff are attentive and ensure your needs are met. If you don't fancy going into the restaurant, snacks are available at the pool bar and are refreshed frequently. You're not going to go hungry here! We would happily come back soon.

Daniel Gugles

Very happy with the choice we made for our holiday. The staff is incredible, polite and helpful any time. Rooms are big and clean, we had room 2141, and they get cleaned every day, you have a big shower and toilet, a balcony as well...the food is very good and diverse. And drinks as much as you want, for adults and kids. Evening there are shows, mini disco for the kids and also an area with games. Definitely recommend this hotel, one of the top ones!!!

Megan Scott

Absolutely lovely hotel. Rooms were modern and housekeeping did an amazing job at keeping them clean. Food and drink were really good and always a large variety available. Entertainment staff were great and a decent variety of activities. Only downside was its at the top of a steep hill with beach at the bottom but there's a taxi rank outside with cheap taxis to anywhere in the resort. There are lots of bars and restaurants nearby, I'd highly recommend the Irish quarter. All in all, a fantastic hotel and definitely considering staying here again.

Corl

The hotel indicates 4 star but I feel more like 3. Welcome at reception good but as the place a bit of a maze directions not great,maybe a map would be good. Room was clean, but no kettle or tea/coffee facilities, no fridge(our friends had an empty one in their room), no full length mirror. Bathroom had only complimentary shower gel, no hand soap, no shower caps. The restaurant excellent breakfast and evening meal choices, was impressive. Our friends said in their room they had a cockroach walking up the wall and one in the bathroom. We did see cockroaches in the walkways outside to the room but was surprised when she told us she had in their room(she did not report it). There seems to be alot to do in the resort if you like keeping fit and the massages are great and reasonable.

Paul Rogers

Spending a week here with my daughter. Lovely place, currently packed during the half term holidays. Room is nice and sufficient for us, the food is good and plentiful and there are plenty of sunbeds. The evening entertainment has been good too. I had seen a lot of poor reviews which I can say from my experience seem unjustified. I usually have 2 Spanish holidays a year and of all the hotels I have been to, always 4 star, this ranks amongst the highest. I would definitely come back again. If you are looking at reviews and trying to decide on a nice hotel for a holiday like I was, rest assured this place will not disappoint.

Lorraine Gilbert

Needed a couple of days to relax and rest and this is exactly what we got. From the moment we arrived the staff were very helpful and friendly, the food was excellent. Lots of choice in both the main restaurant and the snack bar. No big queues at the bar and we had the lovely 4 poster sunbeds near the jacuzzi it was perfect. Free off street parking , the rooms were extremely clean and modern. Thank you Servatur Waikiki for a wonderful stay

Sam Turner

Great 1 week stay here, wristbands for all inclusive allow you to serve you own drinks at the children's pool. Always plenty of sun loungers whatever time of day. Food was great and served all day! Rooms were clean/tidy but basic, a fridge would be a great addition in the standard rooms. Reception staff were always helpful and pleasant. Plenty nearby if you don't mind a short walk. Overall, a great stay.

Helelaliuloil Hapierneisashaliplo

I enjoyed very much! Food was good, really liked the fresh salads you can create and the cakes in the desserts. Also the pasta dishes and pizzas are so tasty. I enjoyed the wines, and drinks were full of flavour. Kind and relaxing atmosphere. Beach is close. Cleaners and staff were so friendly.

Ciaran Belton

Stayed here a few weeks ago. All staff were lovely and friendly. Would defo stay again. The ladies in the pool bar were great too.

Frank Kelly

Great hotel. Everything we needed. Rooms very clean. Staff where excellent. 4 pools so plenty of space.

Lisandra Fernandes

Great spacious room and living room plus nice balcony , comes with plates and all but we was all inclusive , the food could be better , if ur looking for authentic Spanish food no point in being here it’s all English it’s disappointing.. staff extremely friendly😊

Marco Polo

Basically a good hotel, but there is a few things... 5th floor rooms are HOT, because there is no airconditioning. I slept in the balcony. Changing room costs 20 EUR. There is a safety box in every room, but you have to pay if you want to use them. You have to wear annoying wrist band for all your holiday. That's how they control who's going inside the hotel. Loud music is played until 1-2AM. But rooms are big. Fridge is very good to have. Nice pools. But I am probably not going again.

Denver Hoodless

We have just arrived home last night from being on holiday here for 12 days. The whole holiday was amazing. The entertainment was outstanding and the atmosphere was always great. Food was amazing and so were all the staff and entertainers. Rooms were immaculate. Nothing to complain about and we are booking to come again next year for even longer!! Best holiday i’ve been on❤️

Courteney Denholm

We have just arrived home after a week at this hotel this was my first ever holiday, so I was very nervous. The staff at the hotel was exceptional they were very polite and super welcoming! The food was fit for everybody there and the snack bar was just as good! The all inclusive drinks were amazing! Could not fault the rooms at all and the cleaners did an amazing job every single day! The entertainment was the highlight of the whole holiday “ DONT BE LAZY GET CRAZY” !!! We are booking again next year but this time two weeks!!! Thanks for everything we can’t wait to be back!!!

Brian Swinford

Just on our first week at the Mirador. Hotel grounds on various levels, many exterior stairs to tackle each day, ideal for the fit & healthy but not ideal for the disabled. Lifts are in each block so no stairs to climb to your room. Pool looks inviting & well maintained, unfortunately sun beds are placed side to side giving the sardines effect & making it difficult to get on or off them without disturbing the sunbathers on either side. The room is adequate, clean & tidy with a ceiling fan & a free-standing air conditioning unit, provided of which I believe is of no charge. Safe within room to secure all your valuable items, remember to pay for it & receive a code that enables the safe for you to use.The restaurant is large with tables extremely close. Food is of reasonable quality, but be prepared to zig zag around others to get you meals. All staff are friendly & work extremely hard & are a credit to the hotel. The only places to get a drink are from the pool bar & the restaurant. Impressions are that this is a very busy hotel inside catering for all ages. I'm not sure if we would rebook another holiday here, waiting to see how our second week goes!

Bethany Jackson

We just finished our 10 night stay here and loved every moment. The animation team are wonderful and the facilities such as the pool are great and very clean. We had aircon in our room which was a huge bonus! The food was great and there was something new every day. The only downside is the distance of the hotel to all “main areas” but there is a free daily bus to and from the beach, and a bus stop at the bottom of the hill for all other locations! We will definitely be back :)

Dani

Firstly, please don't read into the negative reviews. People are nit picking. If you're booking a hotel, you check the area its in - its not directly next to the beach, but they offer a FREE shuttle bus to and from Maspalomas beach. There is also a taxi rank opposite, and the receiption will also call one for you. There are a few restaurants round the corner from the hotel, and there are souvenir shops and a Spar shop. The hotel is lovely, the pool is satisfying on a scorching day. The staff are friendly and polite - cannot complain about any of them. The all inclusive food is like most 3 star hotels, its basic and you're not eating lobster, but we found it absolutely fine! The bar gets busy at night when the entertainment starts - the entertainment was fab, especially the karaoke night as everyone really gets involved. The room not having air con is the only real issue. However, you can request an air con unit when checking in, which kept our room nice and cold throughout our stay. The strip of restaurants and bars on the seafront are fantastic. Overall we feel this should actually be a 4 star - the location obviously preventing a 5 star rating, and the air con. Don't come expecting a 5 star luxurious experience, as you're staying at a 3 star. Get over yourselves, and just enjoy being away with lovely views from rooms and fantastic weather. Will be visiting again!

Sofia Franzén

Okay budget place and good value for money when travelling solo. Didn’t try the pool, mainly slept there and used as a base for smooth travelling up to the mountains. Loud dining room, though.

Paio Novoa Álvarez

This hotel is what I consider something welcoming. All the staff was nice to me and my group, and they were really accommodating with our needs(also taking into account that we were a large group of over 50 people and they still would start an aqua gym on the common pool). The location is great. It has beautiful rooms and decorations that make u feel welcomed and even somewhat cozy. I would totally recommend this hotel and even more if your family looking for a place to stay for a couple of nights in the isles

Ea Blab

Really good place for vacation, we went for 9 days, had all inclusive, and it was great! Especially Alejandro and Gabriel did a great job with entertainment for every age and Alejandro was always ready to help us with our awful spanish. All in all a great place.

Tracey Hanby

Fantastic family holiday with my daughter. Great location to both Maspalomas & Playa Del Ingles beach by bus or taxi. Free beach bus daily. Breakfast included was a nice treat. Our bungalow was near reception & bar. Lovely lemon tree in garden. Great pool & entertainment at pool daily. Staff were friendly. English limited. Bar entertainment was acceptable but not great but maybe because of winter season.

me Me

The staff did not believe my 18 year old daughter was an adult and continued asking her for identification even though she had a GOLD band not a children’s band. The food is disgusting but the rooms are nice and pool is very big too. Please mind that the front of the hotel outside smells horrible.

Steve Firth

Nice hotel very clean and tidy staff friendly but don't Speak much English. We stayed all inclusive drinks were nice pool bar food was not bad limited but edible. Food in restaurant was not upto much though which was a shame.

Ellie Bradshaw

Really enjoyed our stay here. Staff were welcoming and very friendly, particularly a man called Ronald who was very helpful when we told him about food allergies. Two of us are gluten free but there was plenty for us to eat. Food was lovely, desserts weren’t amazing but this didn’t bother us. Hotel itself was very very clean and I don’t agree with other reviewers who say it needs modernising - it’s not the most up to date but still nice! Beach, shops, sports courts, and bus stop all just a short walk away. Gorgeous sunset on the beach. Tennis and Padel courts were €15 for 90 minutes including equipment hire (refundable €15 deposit). Pool was a bit cold initially but okay once you were in! Staff left a bottle of sparkling wine in our room on my birthday which we hadn’t even mentioned which was a lovely touch. Only downside was that the waterpark was closed for renovation which we weren’t told about on booking but this didn’t bother us. Overall really enjoyed our holiday and would recommend it to others! Great value for money :)

Marianne Free

Wow. What a place. It’s like a collection of hotels with a shared entertainment centre - which has shops, bars, restaurants, and pharmacies etc. also a link to the beach with more shops etc. quiet venue for us in our mid-late 40s. Would be a perfect place if you have children as tennis courts, bouncy castles and the water park - which was closed when we arrived for annual maintenance. The hotel itself is so clean and smells so fresh. All staff friendly and polite and speak English. Rooms are cleaned every day. Pool area clean. Only annoying part by the pool was the flies …. Next time bring a fly swot !!! The bars are nice and clean - Altho it’s random how after 7pm the inside bar start charging for some of the drinks that were free and all inclusive during the day !!! Food was nice - after 10 days very representative! But we found a nice bar on the beach that did meals so went there 3 times out of the 10 nights. Bus service is great - every few minutes. Didnt find the free buses we were told about but for €2 into the local town you can’t really complain !! Over all - would I return ? If I could - I would pick this hotel up and plonk it somewhere more lively and more suited for late 40s and no kids. But if you have kids under 16 - then this is the place to be !!

Mohammed Islam

The place is nice, clean and beds are comfortable. On our first day, there was complimentary water only. There is no coffee or tea maker in the room. Air conditon was okay. The resturant has a wide range of food selection for all. The pool is decent and with the all inclusive there is snacks and drinks available throughout most of the day. The only Downside the WiFi is very poor in the rooms works well in the lobby area.

billy lousvet

Banging holiday great bar staff quality service at dinner. The pool entertainment was top tier thanks to the table tennis guru Daniel who beat me and my three brothers always smiling great banter with guest would again. BIG UP DANIEL

craig sauter

Hotel is clean and tidy with customer service being very good. Pools and gardens are maintained to a high standard regularly. Top floor Solarium is also quite something with the basement Wellness and Spa also a place of peace and chill out section. Food is varied but also of high quality.

H W

Currently staying here at the moment... We have stayed in a few Bull hotels so far; this one has a great location by the sea. Stunning sunsets with lovely views overlooking beautiful sea. The food is not as good as the Eugenie victoria , if you're a foodie I'd recommend the Eugenie Victoria as there is much more of a variety, including more choices at the pool bar. The rooms are clean and really spacious with a great sized balcony overlooking the sea. The room cleaning teams are really good and do nice little touches like organise your toiletries. However tonight we experienced really rude customer service with the indoor disco bar which was really upsetting. I sense the pool bar is not as well organised as it should be, the bar staff are not as attentive as the other sister hotels , with tables left dirty for a long time. Other hotels we have stayed in the bar staff have been really attentive and happy. If you're a smoker and enjoy to sit outside with a drink , you are put around the corner which I guess is great for non smokers but as a smoker you feel like you're being hidden out of the way. The Spa facilities here are brilliant, clean and relaxing. Treatments are well worth the money, best massage I've ever experienced!! The front of house/ reception staff are brilliant and very helpful. The WiFi is fantastic in all areas of the hotel. So far it has been a great holiday but if the other things had been the same standard as their sister Bull hotels it would have been rated an excellent stay.

Kim Marie Bird

We absolutely love the hotel nice sea view too. Service was brilliant. The location was great, easy to skme shop and restaurant to eat out and enjoy the sunshine and view.

Jules

We loved this hotel. Great food, great shows, great animation activities, great swimming pool ánd a wonderful spa. We had an amazing time here.

Mariusz Stawicki

The hotel really surprised us positively. Very nice service high quality drinks. Everything is clean. the staff is top notch. Especially greetings to Robertto from the reception and all the staff of the restaurant and pool bar. I'm sure I'll be back.

Leo George

Been here a few days and it’s been brilliant. Came here before the revamp and now it looks more amazing. Rooms are very good and clean comfy beds. Animation team are very good and friendly. Snack bar is a great idea. Overall the hotel is highly recommended and we will stay here again most definitely. Well done to all the staff who work there.

Steven Robertson

Really enjoyed my stay the most of my praise goes to the kitchen/table serving staff always on the ball with there buffet constantly filled up, tables cleaned after a group leaves so that the next can get a table etc. Spent most our time outside the hotel so no comments on pool staff etc, Rooms where clean and tidy beds where comfortable etc my only complaint is that they have 2 single beds put together in the children's section of the building rather than a double bed but overall had a good time and loved our stay hear. Got 2 shops one for general goods the other for towels if you'd like to buy them if not can pay €15 for towels that you get back once towels returned, plus 2 arcade sections for kids, plus activities during the day for kids to mingle together and play/draw etc, decent pools. Over all a good place for a family visit, love the island second time hear.

Leo YT

Here now having a fantastic stay! The hotel is nice and clean, the workers are friendly and helpful! Animation team make our stay enjoyable and fun, especially the Mexican one, he's the kids favourite!! Foods lovely and lots of choice, also the snack bar is a massive hit, especially for the children! Our first stay here but will definitely be visiting again!

George Reid

FANTASTIC! The hotel is incredibly clean in all communal areas, the reception staff who greeted us were very friendly and keen to help. The restaurant offered a variety of food choices, with flexible timings for breakfast, lunch & dinner. The snack bar is great, open from 11am-11pm so if you are hungry in the evenings/night you still have options available. The pool area works well however you do need to be down early for a sun-bed. We would only just get one at 9.30/10am for 2 people. The entertainment team were unbelievable, not only entertaining during the daytime with pool activities etc but also performing shows in the evening. All rehearsed and choreographed ‘in-house’ by the entertainment team. We had Michael Jackson, the greatest showman, queen and more to watch in the evenings. The evening seating gets very busy so to get a table you need to be there for 8/8:30pm. The hotel also run a drinks service to your table making the evenings more relaxing. The room can’t be faulted, the air con is good and there were nice views from our balcony. The room cleaning service was perfect, we had our room cleaned every day, always to an incredibly high standard. The hotel gym was being extended when during our stay, offering more equipment choices. The hotel’s 2 arcades are great fun for evening entertainment. Would 100% recommend staying here if you are looking for high quality, and a great value for money stay.

Jodie Evans

Came here for a week with my family. Had a little set back when we arrived as our room wasn't ready. But as an apology they gave us late checkout which was a great gesture. The only other downfall was the air conditioning, it wasn't great at all. Apart from that what a fabulous hotel, food was lovely and there was something for everyone. Room was lovely and spacious and cleaned every day. Plenty of areas to sunbathe, but you would have to get down by 9AM to get a good spot. The pools were lovely not too cold at all. The drinks were good. The hotel staff were lovely. Overall, great hotel and great holiday. Would definitely come back again.

Marian Pawlak

Stayed here for 5 nights and have to say the hotel is excellent value for money. Our room was very nice with a separate lounge and a balcony and looks like it was recently refurbished. Minus point for the fact that our bed was just two singles connected together with a fairly large gap in the middle. The hotel spa is amazing and definitely worth a visit, we went everyday and it's free. The food is very average at best, most of it doesn't taste of anything, breakfast is good and servers are nice. We got a complimentary bottle of prosecco and a card on the day of my partner's birthday, which was great. Walking distance (10 mins) to Yumbo and there is a supermarket and some shops just outside the hotel. There is security guarding the entrance to the hotel and you have to show him your hotel wristband to let you in when coming back, but this made us feel secure that only guests can enter the hotel, pretty sure visitors are not allowed. Overall a great stay and we'll come back.

Jason Taylor

Nice clean hotel. Drinks offering was poor and there were no large glasses on occasions for a pint. Cleaners did a good job of the rooms. Narie, amongst others in the pool bar were very rude on many occasions. Other staff including those at reception were very helpful. Food wasn't bad for 3 star hotel and changed on occasions which mixed things up. The spa is a great facility to have whilst in the hotel.

Iwona Matwiejszyn

During our five-day stay at this hotel, we encountered a series of disappointing experiences. Despite the scorching temperatures outside, the hotel's air conditioning was inexplicably turned off the entire time. Adding to our frustration, the drink glasses provided were no larger than shots. Constantly refilling them during meals became an aggravating chore. The staff's attitude only worsened matters; encounters were marked by rudeness and a lack of professionalism. I recall a specific incident at the pool bar where I ordered a hotdog. When I inquired about its status after observing others who ordered later receiving their food, the response was both dismissive and condescending. It felt like a disrespectful encounter that I won't forget. The overall service here left much to be desired and had an air of authoritarianism. A particularly unsettling moment was when my husband, who wasn't wearing the mandatory wristband, was almost forcibly removed from the premises. The aggressive and confrontational manner in which this was handled was truly unacceptable. In the midst of this disappointing experience, the only silver lining was that our children, blissfully unaware of the unpleasant situations, managed to find some enjoyment. Regrettably, our holiday at this hotel was marred by these issues, leaving us with a memorable experience, albeit for all the wrong reasons.

Dr. Freckles

Perfect holiday! Staff was extremely friendly and mega hard working. Good management is key and you can see that here in this hotel. Hotel is extremely clean no Mather where you are and the food had a lot of variety. Noelia and her team from the pool bar made our holiday with her beautiful smile every day with fresh hamburgers that were super delicious. We’ve been to many places but this hotel was a big 10/10! Highly recommended!

E Em

Worst hotel experience of my life! Never coming back here again. Everything jn Bull Eugenia Victoria is designed to save THEM money and make YOU feel like an inconvenience. Let me give you some examples. 1. At check-in you get a warning letter with house rules and the consequences you’ll face when not adhering to them. 2. You are not allowed to take your room towel anywhere else in the hotel. Not even the pool downstairs. 3. You are not allowed to use too much water. 4. You’ll only get new towels every 2 days. 5. You’ll only have your room cleaned every 2 days. 6. The ugly lime-green wristbands are mandatory to wear at all times. Keeping it in your pocket with your ID is not an option. 7. If you do remove your wristband, you will immediately be treated like a criminal by the reception. 8. To maximize seating, the outside breakfast/dining area is directly next to the smokers area. 9. The juice/water glasses available at breakfast/dinner are HILARIOUSLY small. Just a bit bigger than your average shot-glasses (see attached picture). You get 2 sips max! 10. Want to pour orange juice in the slightly bigger coffee cups to save yourself another trip? Not allowed! And the personnel will make you feel like a criminal. 11. Want to use the spa area? You can buy a towel for €1,00 every time with a deposit of €15,00. CASH ONLY! Again: you cannot use your room towel! 12. The rooms are old and outdated. Don’t be fooled by the modern look of the reception. 13. The walls are thin! You will hear everything in the rooms next to you. Crying children, snoring adults. Say goodbye to your sleep. This is a cheap hotel, pretending to be a 3-star hotel. Everything is designed to save them money, yet they charge €100 per night, per person! I didn’t feel like a guest. I felt like a burden. Stay away if you want to have a nice, care-free vacation.

Hannah Gates

Just returned back home from a wonderful week at this hotel. The views are absolutely spectacular but it was quite a trek to our room! There are ramps and lifts as well as stairs but this may be worth noting for those with mobility issues. The food in the restaurant was amazing, there’s something new most days for dinner and lots of variety. The snack bar is also great with a smaller selection of food but ideal if you want a light lunch by the pool. The staff in the restaurant are also very attentive and helpful. The pools are fantastic, the upstairs pool is adults only too so great if you want a quiet swim or sunbathe. Our room was very nice, if a little dated. The bathroom had both a shower and a bath which was nice and our balcony looked out onto the sea. The air con is a saviour! The only things I would’ve said about the rooms is that some of the furniture didn’t quite function as it should (one side of our wardrobe didn’t quite close and neither did our shower door), and that I would’ve appreciated more plug sockets around the room. Other than that it was fab! We had a lovely time and would definitely recommend the hotel to anyone!

louise cottee

Great food fabulous staff very attentive. Restaurant staff excellent. Front desk staff also helpful and very friendly. Snack bar food choices poor not enough choice. We went to beach snack bar which was excellent fresh and choices were better. Hotel a bit tired in places. Bar staff Great. Entertainment was good and exercise classes in the pool were great. Loved the lady that did aqua fit.

Sarah Engeham

Too many stairs and the lifts were breaking regularly, not ideal when you are disabled! Need a holiday to get over this one! Food is hit and miss. Breakfast is really bad with very undercooked eggs! Had 2 nice meals in the evening whilst there. The cleaners didn't clean! Bin bags were dumped in the room, and no bed changed. We had to ask for more towels and bedding. Wouldn't stay there again due to all of the above. Great location and pleasing on the eye.

George Taylor

Nice location, 2 good pools and food/drink in the restaurant is good. Entertainment has been amusing so far. The pools don't get the sun until after 11am which is a shame but has sun till late afternoon. There are a lot of steps, some lifts but you will always need to climb a few steps in the top buildings.

Gemma Greig

Spent a wonderful 5 days here recently and can't wait to go back, there is a lot of staff, everyone we encountered was kind, smiling helpful and great at their job from barstaff, animation team, chefs to the wonderful cleaners (rooms cleaned every day) , everyone passed with a smile or an "Hola"....Great service. Special mention to Viktor at the sunset bar who made amazing frozen dauqaries and was so friendly ( took a picture of our group etc) he made our night! The AI option is fabulous, I was suprised by the amount of variation of drinks on offer. The food again had a great amount of options, the serving areas were super clean and constantly topped up and snack bar during the day was clean comfortable with a great view. The AI bar at the beach is also fantastic.loved the pizzas! My only negative was we were on block 6. We knew from looking at this hotel it had a lot of stairs and lifts but it was quite a feat of heights finding our room. Although told on check in roughly where to go and given a map having never been there before we didn't understand...maybe a clearer guide or map would help! There is markings on the way up to help but never noticed these till day 3! To round up this hotel was spotless and had the most spectacular views from every angle! Cannot wait to return x

Shaun Meager

Nice enough hotel , food good but choices very limited and repeated. Entertainment was shocking, mostly a keyboard player who could of done with an adrenaline shot 😳. Cost more in taxi fares than we would of liked to have spent as you are at the top of puerto rico so town is a definite car drive. Wasn't our first choice but we were moved 3 days before we were due to fly out as our original hotel was supposedly over booked . Rooms are spacious, clean and modern , pool is very small and there isn't much to do. All inclusive drinks are ok but items such as cocktails are from a machine and taste nothing like what you think.

Lynda Reid

Was up top of hill you had to get taxi to beach or town which was only 10 mins in car but 10 euros one way thats 20 a day if going down daily, hotel itself was lovely 2 pools kids an big one food was great no complaints pour your own drinks at bar 😀 the all inclusive is 11-11 drinks wise there's snacks in-between meal times. Entertainment was brilliant Jamie the dj is great the game jump in jump not was a fave. Went on boat trip to see dolphins they were amazing so many dolphins my two younger kids got seasick but again staff there were great.

Kay Robertson

Lovely hotel with great helpful staff. Fantastic selection of food at each service. Great around holiday 👍

Ruth Hunter

Lovely place for a few nights stay. Buffet food for all meal times. The longers on the balcony were a nice touch. Rooms all air con and spacious. Adults area a plus to get away from screaming kids. Entertainment a little let down. Very hilly location don't go If you have walking difficulties.

Rosie Kimberley

Brilliant time loved it will definitely be going back. Food good hotel restful and really enjoyed the rest. Thank you to all the staff that made our stay so special, see you all soon.

Jessica Mcnally

I’m sorry to say my review is only a 2. I travel quite a lot and I would not say this hotel is 4*. We complained about cockroaches and was told it was due to hot weather. The island is hot all year around but suggested they should try at the very least to keep the out of bedrooms. Rooms were clean and were made each day but was on edge a little with the cockroaches we found on 2 occasions in our bathroom. No kettle and the safe is not included you need to inform about it at reception. It wasn’t a cheap hotel but unfortunately we wouldn’t stay here again. We always give a fair, but honest review but on this occasion I would say this is a high 2* or 3* hotel - not sure how it’s a 4. There is a car park next to reception which has plenty of room.

Robert Michael Michels

I stayed a week on my own in the first week of August. Had a very pleasant experience there. Nice bungalows, suite style, spacious, clean, quiet, comfortable bed. Big pool area, with jacuzzi and water beams separated from the main pool. Restaurant buffet style next to the pool. I had breakfast, lunch and dinner every day and it's a good selection, always with fish, chicken, meat, vegetables and sides, fruits, desert. My diet is based on fresh, healthy no processed food and I didn't miss anything. The service is very friendly but a bit slow. The reception is helpful at any time. There is a small but decent open air gym, which I liked and it's never been crowded. A tennis club and a supermarket are right in front of the entrance. If you like to go to the beach or to the center, a vehicle is recommended. I'll definitely come back again.

Liam Stewart

Basic rooms but clean and tidy. The pool had a rim of green slime around the edge. Staff were brilliant. Couldn't really walk anywhere but free bus provided but this stopped at 5pm.

Kate M

Friendly staff (especially Isabel) Rooms cleaned well every day, excellent grounds maintenance and peaceful atmosphere (stayed in November) Good selection of buffet food. Free shuttle bus to the dunes and playa ingles. Taxi only €5 in to town for the evening. Thank you!

Jule Clipper

Absolutely terrible! Not clean: foreign hair on bedsheets and floor; bathroom drain clogged and nobody came to fix it; dirty towels (!), hilarious small “bath towels”, front door of suite didn’t lock and not body was able to fix it although one tried; unhygienic breakfast: dirty dishes (cups with lipstick, spoons with dried granola), sweating cheese and sweating sliced “cold” meat directly next to hot eggs & sausages; we left after the second night and changed accommodations to a much better, safer place which didn’t cost us more money.

Belphegor

Such a beautiful and clean Hotel. It is near the beach and the people working here are so sweet and funny 😂, I could speak Spanish with some and better my skills. The pool is also very nice and the food was excellent. They even have Sushi freshly made infront of you! It has a Fitness Studio, a Wellness Spa and Massage (it’s cheap) and a game room. But the cutest? They congratulated me with cakes and a birthday card on my bday!! Which hotel would do this? 🩷 absolutely love this hotel. It deserves 5 stars! Thank you

Wayne Hancox

Best hotel I have ever stayed at but its more tailored towards couples than families. We stayed for 1 week all inclusive with our 6 year old, theres not much for kids apart from a play area and pool but still he loved it, I would be a struggle if you take kids and they want a kids club or lots of other kids to play with. The Good......: Super friendly staff Good variety of drinks The cleaning staff work there socks off!! Rooms were amazing Underground salt water pool was great Sauna and steam room (if you don't mind getting naked) Very close to the beach and shops Olga the animation lady is soo entertaining Food, so much food and daily specials (american day, spanish day, english day) The Mediocre....... The majority of the food stays the same but its still good food, lots of fish which is good. Mostly germans who don't talk to you much at first but you just have to make the first move. The games room is great with a bowling alley but its so hot down there! Yes a bit of noise from next hotel but stopped at 11pm. The Bad...... Not really set up for kids but thats only an issue if you have kids. I will be booking with Bull Hotels again, we loved it

Angela Sudor

Have not stayed here but went for a look around the hotel,very nice bar and pool area and play area for children too,has pool tables and table tennis and dart board! It’s just a short walk from the beach so location is good!

Fabio Medina

Hotel well located, next to Praia del Inglês. Opposite there is a rent car. Nearby there is a shopping center. Breakfast is very good and varied. The other meals are also very good and varied. Every night there is entertainment at the hotel, where guests can enjoy very pleasant moments.

Linas Majus

Stayed here for a week, with full inclusive room. The hotel is clean, staff were very friendly and the selection of food and drinks were quite varied. Special thanks goes to Laura for aquagym and evening shows and activities. It was really amazing!