Gran Canaria All Inclusive Deals

jeffrey mace

We were here for 1 week during the Easter school holidays. We arrived with an open mind because the holiday was very cheap. We opted for the all inclusive because it was good value for the extra money, and as such, if the food wasn't great, we'd have some meals out as well. The food was excellent. Lots of choice and of good quality. We ate in the hotel for the duration of our stay. We also bought a bottle of gin on the flight over, as in previous budget holidays, the'local' spirits have been appalling. Again there was no cause for concern. The beer was pleasant and the spirits were of decent quality( at least the ones we tried). This is a large complex on many levels with many many steps. There are plenty of lifts for those who struggle or don't want to take the stairs. There are 2 pools. We only used the quiet smaller pool on the lowest level. The main pool was far too busy for us. We never had issues getting sun loungers and the guy who ran the small bar there was great. In fact all of the staff were. The views from the complex are stunning. Every room has a sea view. The hotel is on the top of the hill overlooking the town. The walk down is either a downhill winding road, or you can opt for the 709 steps down. We did this twice. The first time we walked back up the same way. The second time we got a taxi up which was just 6 euros from the taxi rank by the harbour. All in all it was a great week, and we would definitely stay here again

Trevor Sanders

Colina mar is a 3 star accommodation located at the top of the mountain and provides amazing views of peurto Rico but just a short taxi ride about 5 euros to the beach so if your looking for a good holiday at good value for money this is for you, firstly the apartments are clean and comfortable and the view from the balcony of Puerto Rico beach is amazing, food is down to taste some people will love it some not so much as not too much choice but it is different every day, pools are good fun areas and all ways something going on like water polo, evening entertainment is some nights good but also some nights poor, colina mar is a good all in all is very good value for money and I would recommend giving colina mar a try

Reina RK

The hotel has a lot to offer, including multiple facilities, on-site restaurants, and beautiful access to nearby beaches. Our room was very nice—clean, comfortable, and well-maintained. The highlight of our stay was the incredible view, which was truly breathtaking and made the experience even more special. The only downside was that the hotel did not provide Wi-Fi in the room, which was a bit inconvenient. However, everything else, from the amenities to the stunning surroundings, made up for it. It’s a great option for anyone looking to relax and enjoy the beauty of Gran Canaria

Sophia Moore

The view is simply gorgeous, from the beach you have to go up the mountain, the journey is about 20 minutes. Cockroaches fly into the rooms from the street, and there is also constant noise at night from the wind or from neighboring hotels. The equipment of the rooms is quite good, cozy. The only thing was that there was not enough in the bathroom and only once they provided a bag of shampoo and shower gel, it was provided for one guest, and there were two of us. At the same time, the dishwashing liquid and also a set of kitchen utensils are good. Cleaning was done on time and efficiently.

james gorman

The hotel is in a very good place close to a shopping centre and pubs and clubs just a few minutes walk away. With a 24 hour pizza 🍕 place and some of the best senary the hotel has a heated pool there rooms are very good the food can be hit or miss but everyone is different the beach is about 2 kilometres away and it's all down hill or a taxi is €6.50 to the harbour well worth it 1st time here i will be back soon as I can

M W

The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.

Helen Chong

we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!

Lyndsey Black

Location of this hotel is great (very quiet but not too far from beach and bars etc) over the road from a large open space where they hold a weekly market We had a ground floor room with private patio and access straight onto the pool Rooms are really spacious and clean with separate living room which had a small fridge to keep drinks in Plenty of sunbeds so never seen any sunbed wars!! Drinks were of a decent standard most cocktails were included in the all inclusive The only negative for this hotel is the food We both found it really hard to find something breakfast lunch & dinner but overall really nice hotel and would definitely return if I came back to gran canaria

Emmie S

We had a wonderful stay at this hotel, the staff are very friendly especially Tania (waiter) and Riccardo (animator) really lovely hotel and all the staff are super helpful. My only advise coming from somebody who works within the hospitality industry would be: There’s a lack of attention from staff/hotel users when it comes to utilities being used in the restaurant - for somebody like myself who does not eat meat there were people using the utensils for absolutely everything which meant I had to be one of the first in the restaurant to assure the food was not contaminated with meat before I ate it, this also comes in the category for people who have allergies. I feel this area needs a lot more attention. - foods ok just very repetitive! But everything else from the pool area, to the entertainment to the bar were fantastic.

Ágnes Alaitner

2024 april I spent 1 week here with my toddler. It was a nice hotel, the staff was nice and the food was great. - i stayed in double room with sea view on the 5th floor, however ,be aware that there is another hotel in front also. so my view was mainly the other hotel and sea on the right side far away and the left side a bit. But mainly i saw the other hotel. It didnt bother me much however because i didnt spend my time sitting on the balcony. But the room is facing the street so it was noisy. Im a light sleeper so wasnt ideal, but was managable. - maybe its normal, but you have to pay if you want to change room. It is 20 euro i think however i didnt change. Luggage storage is 5 euro per item. - wifi was good, but had to sign in again and again almost every day - location was good, but since its surrounded with streets, there was noise at night (mostly cars) - beach is like 5mins walk, but you have to go down quite some stairs and then back up, so its not a straight walk to the beach. Its normal in that area - stores close by

Siobhan Gallagher

We booked this week holiday the day before because we needed a break after my father in law passed the week before, so were not expecting much. We really needed the break.The rooms were spotless(carmela i think did them room 246 ), balcony was massive and great view of pool. And the kitchen had everything we needed, Lidls not far away over the bridge. Staff were so nice and hard working couldnt do enough. Pool was one of the best for swimming my husband loves a swim. Location is superb to everything you need. Great pub mulligans just outside. I never slept so well anywhere, sometimes 3 hrs during day and i never sleep and it was all we needed to go back and deal with reality.

Eamonn Gallagher

I thought the hotel was perfect... we booked last minute self catering. Great location central to bars and restaurants and 10 minute walk from the beach. Pool is amazing with shallow and deep end and also a kids pool. Plenty of sunbeds to be had and good selection at pool bar... whether self catering or not. Room cleaned every day and all the staff very helpful and friendly. Very good price and you get what you pay for... if you looking cheap and cheery with friendly staff and good facilities you'll not be disappointed other than the night time entertainment but sure you have all the nearby pubs and bars

Hannah Forty

We arrived late and Maria on reception couldn't be more helpful, friendly and accommodating. Because we missed dinner she gave us food in bags which was just what we needed because we arrived late and was hungry. The food was lovely and the restaurant was very clean. The location was a short walk to the beach and right outside the hotel was a supermarket, mini golf, bars, restaurants and the market. The pool was abit dated but we found out they are refurbishing it next month so we can't wait to go back and have a wonderful stay there again.

Sophie Hunter

Just stayed here for 5 nights with my friend. The staff are so friendly across all the hotel, nothing was too much trouble. The hotel is clean and well decorated, the only thing is our bathroom could have done with modernising but not a big issue. We stayed all inclusive, drinks were great the cocktails were our favourite and the food was nice. There was something for everyone.

Sharon Crosby

Just spent a week here and honestly couldn’t fault it. The rooms were spotlessly clean, the pool area had lots of sunbeds, the food was quite good for an all inclusive hotel. At least 3 pasta dishes every night, salads etc and the main courses were really good, steaks, ribs, chicken, roast pork, fish. We even had a Chinese night. The staff were very friendly and helpful. Id especially like to thank Pilar in the Meeting Point bar and Teddy the entertainment guy was truly a star. My room had a bedroom and a lounge with a small kitchen it was perfect. There is some noise at night time from Mulligans bar underneath the hotel, but my bedroom was at the back so it didn’t bother me.

Sarah Blinco

We absolutely loved it here! First time travelling to Gran Canaria and first time at an H10 hotel via Jet2 Holidays. I’d read some reviews saying the space at the pool isn’t very big. Honestly, it was all awesome. The pool area, rooftop, food was amazing, staff fab, and so was our room. Yes, the area is quiet, but that’s what we wanted. You can easily book activities and excursions via the hotel to see more of the island. We took a cab ride 20 minutes away to Puerto de Mogan which was amazing - about €20 each way. Hotel booked the taxi and it’s easy to find one back, and you can pay by card or cash. That’s an easy half or full day trip and the town is beautiful. We will publish a YouTube review soon on channel Travel Live Learn if you’d like to see more for yourself. Will 100% return here.

Karen Proctor

It was our first time in Gran Canaria, and we were very pleased with the hotel. The staff are welcoming and friendly. On arrival, we were told that our room had been upgraded, and we had a ground floor suite with a terrace. The rooftop terrace was our favourite place to relax and quieter than the pool area with very attentive bar staff. The food could have been hotter as most of the time the selection was only warm. The location was quiet, not much to do unless you use public transport or book the day trips. We would definitely recommend this hotel for out of high season holidays, and we will look to book with the hotel chain again.

Bernie Mac

Fantastic service, staff, room, menu options and activities. We had such a brilliant stay in this hotel. Recommend getting the suite with the hot tub and view. The loungers in the private section are excellent too. Christian and all the staff kept us entertained with activities and drinks all day long. Saxophone player at breakfast one morning was a fun surprise too! Gym is well equipped and spotless. Loads of Vegan options from the buffet for breakfast, lunch and dinner 👌🏻

Clare marie

First time here and it will not be my last. The staff were friendly, the room clean and spacious, the pool side had enough room to accommodate guests. As a treat to myself I paid for a days rent for the Riviera club where a bottle of cava was part of it. When you split the cost between two people it's not that bad. Entertainment was ok, some nights were better than others but didn't detract from the overall feeling. Location is beautiful with it being right by the beach. A lovely touch which was gratefully received was a light dinner which was left in the room as we had arrived way after 10pm. The food overall was ok. Buffet style and although I am a fussy eater I didn't have to put up with the same thing every day. Overall I thoroughly enjoyed my week here and I look forward to being a guest again next year.

Ksenija Kajava

The price-quality ratio what we paid is not good. The quality of the food is poor, and many items are missing labels indicating what they are. In the buffet tables, food sits out for long periods without cold plates for items that should be kept chilled. The warm food that is cooked is tasteless. The Fusion restaurant is a complete failure—you expect something better where you can enjoy good food and service, but you get the exact opposite. Received sorbet in a broken glass. On New Year’s, there was no non-alcoholic sparkling wine available. Nowadays there are options for non alcoholic wine and sparkling wine available. The hotel service is okay but not exceptional. Reception, housekeeping and some of restaurant staff were nice and service minded. I cannot recommend the all-inclusive option at this hotel, nor the hotel itself due to its location. The room is spacious, but the renovation quality is quite poor. There were no possibly to connect your phone with TV, I think Chromecast is nowadays thing at the hotels.

Kev K

Fantastic. Very friendly staff throughout the hotel. I particularly want to shout out Angelo and Naela who were both so friendly, hard working and always had a smile on their face and time to chat with us. The food at the dining buffet is perfectly fine. We stayed here a week and always had an appetising meal in the hotel. The pool is a bit cold. The lifts are a bit slow. But that would be nit picking. Loving it here.

Sam Davies

Stayed for 5 nights during Feb half term with 3 friends. Absolutely loved it. Clean and tidy, clean towels available on request. Reception and bar staff brilliant. Waiting staff so kind and happy to chat. Drink choice was everything you can think of plus more. Good choice was basic but enough of a selection. Very clean throughout. Location was perfect for us a little walk to the shops and market. Really couldn’t ask for anything more. We have booked to come back again next year. Loungers comfy and plenty of them available. Pool was cold but everything you would expect. Absolutely no complaints at all.

Jaakko Lehtonen

Room - Hot shower with good water pressure. Very clean but old and this comes with some paint errors. Tv works with coins only. Not that we needed it, just to let you know. You can't get out without a key from your room but if you take the key to go out and your family stays In and can't get out - what if there's a fire? Staff - very friendly, good english, cleaners clean every other day, but failed to mention WiFi is only free in the lobby, 27e for 5 devices In room. Also car renting service in the lobby which we did not partake. Location - We find this to be a very good location. Lots of restaurants and shopping nearby, see shopping centre Tropical. (there's 3 floors, accessible from the back) Pool is not heated so it's cold most times. Kids didn't mind. Roof terrace is great. Elevator to 15 then go up the stairs. View is amazing. All In all, we loved our stay. 👍

Dave Brett

Apts rated ⭐️⭐️. Spotlessly clean, friendly, helpful staff. Large swimming pool, with plenty of sunbeds. Food good, different menu every day. Buffet breakfast, lunch, and dinner, priced 6, 9, and 11 euro respectively, great value.

Adam

I stayed at the Corona Roja Hotel about ten years ago, and back then, it had a reputation for being cheap but very dated. I didn’t expect much this time either, but I was pleasantly surprised by how much has changed. The hotel is clearly being modernised, and my overall experience was great, especially for the price. It’s still affordable, but now it feels like it’s catching up with the times. Check-in and check-out were straightforward, and the staff were very friendly and helpful. Reception is staffed 24/7, and the younger lady who checked me in on the 11th floor was particularly welcoming. The hotel itself is a tall building with about 140 rooms. The reception area is a bit random in design, with a mix of shops and stores, but everything was clean and tidy. There’s also a supermarket and a small pharmacy attached to the hotel, which is super handy. The deluxe studio room I stayed in was one of the newly refurbished ones, and it was fantastic. The beds were really comfy, the bathroom was spacious and modern with stylish lighting, and the kitchen was bright and functional. It had a fridge and microwave, which were great, but no kettle, which would’ve been useful. The TV was a flat-screen but still coin-operated, which feels outdated, though I didn’t really use it. The balcony, however, was the highlight – it had a table, chairs, and an incredible 180-degree view of the sea and shoreline. For one or two people, the room was more than spacious, and being on the 11th floor, it was really quiet too. One feature I wasn’t aware of before was the rooftop solarium, which was a great surprise. It’s accessible during the day and early evening and has loungers, tables, and chairs. While there’s no bar up there, the views over Playa del Inglés are absolutely stunning and probably some of the best you’ll find in the area. It’s not something that’s heavily advertised, so it could easily be missed, but it’s definitely worth checking out. The hotel has an outdoor pool and a baby pool, which looked well-maintained, though I didn’t use them. There’s also an indoor pool, but it seemed out of action. Renovation work was going on during my stay, but I didn’t hear any noise or feel disturbed at all. The hotel was clean and well-maintained throughout, and room cleaning was done five times a week, with towels changed twice and bedding replaced twice as well. The only downside for me was breakfast. There was a decent variety – cooked items, yoghurts, cereals, meats – but it’s very canteen-style, cooked in bulk, and the quality just wasn’t great. The coffee, from automated machines, was disappointing too. I mostly stuck to a bowl of cereal and coffee to take away. I didn’t try dining at the hotel outside of breakfast, as I prefer exploring local restaurants, but I heard the all-inclusive meals can get repetitive. The fridge in my room was handy for keeping drinks and snacks, which suited me better anyway. The location is another strong point. It’s really close to the beach, and most rooms have either sea views or views of the mountains behind. It’s about a 20–25 minute walk to the Yumbo Centre and 30 minutes to the Cita Shopping Centre, which was fine for me as I enjoy walking. Taxis are everywhere and super affordable, usually between €2–€4 for a short trip. There are also plenty of public transport options nearby and loads of shops and restaurants within a 5–10 minute walk. Considering I stayed during Winter Pride week, which is one of the busiest (and often priciest) times, I found the value for money to be excellent. Prices are even cheaper outside of peak times, so this is a great option for anyone looking for an affordable stay without compromising on comfort. I’d definitely recommend the Corona Roja to budget travellers, solo visitors, or even small families who want an affordable all-inclusive option. There are a few areas for improvement – offering kettles or air conditioning units for hire, removing the coin-operated TVs, and improving the breakfast quality would make a big difference. But overall, it’s a solid choice!

339paulh

We had a brilliant time here, the rooms were fine, staff were tremendous and the service was great. Everyone without exception worked hard to make our holiday a success, lots of activities to keep you busy and a well laid out pool area with plenty of sunbeds available at all times. I haven't mentioned the food, excellent quality and lots of choice, the waiting staff are on it all the time, clearing tables and looking after you. We went all inclusive and all the drinks were quality, we've experienced others where the alcohol content was close to zero! Finally a word about the evening entertainment, without exception all were great, really made a huge effort to keep you engaged. Brilliant weather of course and located 20 minutes walk from the beach and shopping centre if you feel the need to stretch your legs. We will be back, it would be hard to find somewhere which could top this hotel. Thanks everyone 👏🏻

Natalia Boruch

Our stay at the hotel was fantastic, and we are extremely satisfied. The rooms were okay, and the hotel was clean, with housekeeping done daily. The bed was made every day, the trash was taken out, and the bathroom was thoroughly cleaned. The food was absolutely delicious, with a wide variety, and everything was always hot and freshly prepared. The desserts were especially delightful, with different options each day. Breakfasts were quite similar each day, which was fine with us, but lunch and dinner offered something new every day. The snack bar, which was open between meals, was also good. The drinks were perfect. Also I want to say thank you for nice little gift which Hotel gave me because I had birthday! Thank you for a great stay and lovely service! Highly Recomended!

Kerry Edwards

The hotel is functional, very clean and great for families. The room was nice with a good size balcony. There wasn't much of a view. The swimming pool is large with ample sunbeds. The location is good with a 15 minute walk to the nearest beach. There's a supermarket close by. I had breakfast which was very good with lots of choice and freshly made eggs and omelettes. The staff were pleasant and helpful. They all spoke English.

Liina Soone

The rooms are dreadful! It all looks good in pictures, but the reality is rather sad. The interior is old and stained. Doors are hard to open, and some even fall off. There are no tulle curtains, so there is zero privacy. Rooms are small. Beds are separated and on wheels, so when you roll to the middle, you fall to the ground. Rooms are cold and damp, and there is no heating option. I laid my duvet outside to dry out, but room service recovered it, so once again I had to sleep in a damp bed. Room service comes, but their effort is minimal. There is still sand on the floors, corners are dusty, etc. You’d better bring your own mop! They don't empty trash cans. I honestly don’t know what’s going to happen when it’s full. Common areas are okay; they look like average Spanish hotels—nothing special, but nothing to complain about either. The restaurant is the only part that makes me happy. I would give them 5/5. There isn’t too much variation, but everything they have is tasty, and the staff is just lovely! Overall, the all-day food options are great! This is the reason why we chose this hotel, because we like to hike and visit the island, and we often miss the official lunch/dinner. But this snack bar option is absolutely amazing when you're traveling with kids and need flexible eating options.

Vadym Palamarchuk

Overall it was good experience but when you pay for all inclusive package you are expected that all paid. In reality it's different because you need pay for beach towel separately, you need buy water to the room because bottle of water not provided by hotel. Also question to food quality. It's many food and good variety but what about if it really tasty? From my point no, it wasn't good. Usually meat and fish was dry and it tasted like a gum without taste. But you can chose something else it's true. From good point hotel staff was great, good hotel facilities and of course good location not far away from beaches. And hotel bar also good.

Mike Slapper

We’ve been staying here for 30 years. Something always brings us back here. Having said that the food lets this place down. It’s not as good as it used to be. Plus the only hot food that you can get is from the ‘cooked to order’ hot plate. The chef always uses lots of oil & salt, but at least it’s hot. Everything else is a buffet & barely warm. Perhaps I’m more critical than most. It’s just that for me hot food should be hot & NOT barely warm. We found ourselves going out to eat to the local restaurants to get a descent meal on several occasions even though we had paid for half board. The staff are great though.

Susan Briggs

Food is good lots to choose from. The room is quiet if you keep your balcony door shut as there's music at night. Very clean rooms the fridge is one of the first that I've had that works properly. It's the first time I've never worn my ear plugs at a hotel. The location is right next to the jumbo centre with lots of food and shops there. It's located on a slight hill, so be careful if you're not good on your feet but still accessible. The hotel has lots of steps inside something to consider when choosing this hotel the staff are very nice and helpful. I had a massage in the hotel, which was excellent. If you go at a special event time the noise in the jumbo centre can be loud and last way into the early hours of the morning. But they can be very good, so join in. On your second visit. You'll be given a dressing gown and slippers to use and an invite to a cocktail event. I was going to go again, but it has gone very pricey, nearly doubled in price, which is a shame. But it's still one of the best hotels I've been in

Greg B

A lovely 4**** hotel conveniently located near Yumbo. Staff are exceptionally friendly and professional, and facilities are good. There is a basic gym, and the salt-water pool is maintained and heated. All in all, a good place to stay if you fancy an adults only hotel.

Kyle Stimpson

A very well maintained hotel. The rooms are kept very clean and tidy. The pool area is a great sun trap. The hotel is located right next to the Yumbo Centre and with the back gate it takes seconds to be right in the centre. Stayed as B&B as the food in the hotel isn’t at the star level of the hotel. The breakfast is adequate but not outstanding Have stayed at the hotel numerous times over the years as it’s a great hotel in a great location. It’s even better now that it’s adults only

Ruth Smith

It’s the second time we have stayed here, all inclusive, and we would highly recommend it. The hotel is clean, comfortable and in a great location, the food is good, always fresh and plenty to choose from, but best of all, the staff are brilliant! We saw a lot of the same staff from last year; they are friendly, fun and welcoming and nothing is too much trouble. You couldn’t ask for more.

Sylwia Furtak

Great place, ideal location for exploring the island. Located right next to beautiful beaches and dunes. Clean rooms (but definitely need to be refreshed, especially the bathroom), good food (unfortunately there are a lot of people in the restaurant, but the staff usually keeps up with adding food), very nice service. I received champagne for my birthday - a very nice gesture for which I am very grateful! :) Animation and hotel rather for older people or those who like peace, so perfect for us! :) I especially recommend rooms with an ocean view (you can't hear the street, which is what we were afraid of - you can only hear the sound of the ocean!). We paid a symbolic amount for a better room and got a room on the top floor and the view was amazing! As for a budget hotel, we are very pleasantly surprised! Thank you again! :)

Timo Yliniemi

You need add more elevators and upgrade the two exvisting ones.Noiselevel very high in public areas. Musiclevel to high during showes, specially during childrens games/ dance.Door handle/ lock malfunction, toiletfluschbutton bad function. Poweroutlet and lightbuttons behind pillow in bed not so smart! Food was great, you could always find something you liked. Clean areas everywhere, roomcleaning exelent.

Yvonne Lundberg

Our first time on holiday in the Canary Islands. A hit with this hotel. Good location, friendly staff, lovely welcome. Plenty of sun loungers in the area. Large selection of different dishes in the restaurant. The cleaning was perfect, both in our room and the surroundings outside.

Sian Crocker

Only gave 4 stars for the room because it didn't have a fridge, we all like a cold drink during the night. Very clean and well maintained throughout holiday. My advice, don't listen to the negative reviews. It's 3 star hotel, we had a great holiday and would definitely go back to this hotel.

Ramon Rua Pouso

I recently stayed at Beverly Park Relaxia in Gran Canaria, and it was a fantastic experience. The hotel offers a great balance between comfort, amenities, and location. The rooms were clean and well-maintained, with a nice balcony view. While the decor is a bit dated, everything was functional, and the housekeeping team did a great job. The beds were comfortable, and the air conditioning worked well, which is always a plus in a warm destination like Maspalomas. The hotel’s facilities are excellent. The pools were clean and spacious, and there were always enough sunbeds available. The food selection at the buffet was decent, with plenty of variety to satisfy different tastes. The staff was friendly and accommodating, making the experience even more enjoyable. The location is another highlight. It’s just a short walk to the beach, and there are plenty of shops, restaurants, and entertainment options nearby. It’s also well-connected to public transport, making it easy to explore the rest of Gran Canaria. If you’re looking for a relaxing, budget-friendly hotel with good amenities and a great location, Beverly Park Relaxia is a solid choice. I’d definitely consider staying here again!

Sylvia

I was very pleasantly surprised by this place. The food was tasty, with a large variety to choose from. The rooms were clean, and the service was friendly. It was peaceful and quiet, with an exceptional amount of sunshine even when it seemed cloudy below. Of course, there are always some tourists from Scandinavia who reserve sun loungers with their towels, which is prohibited. Well, you can't choose your fellow vacationers.

Cartwright Anthony

Not one to give negative reviews, but this place just needs a bit of money spending on it's upkeep, if the management worked on this, as hard as the staff do cleaning and looking after guests this place would be a bit more tolerable, we went all inclusive, but would advise self catering as the food wasn't always hot, and no description on the food on display, I suppose for a 3 star it's okay, but think there's a few things that need addressing.

Lucie Fuller

Located at top of puerto rico 5 min walk to Europa centre. Rooms are clean and well maintained. Reception staff not so friendly. Went self catering and only 5 min walk to supermarket. Pool kept clean and areas well maintained. Recommend amadores beach very clean and sea beautiful. Walk down and get s taxi back. Very steep walk down! Not for elderly

Erin Donaldson

We have just got home from a week here . The hotel is up at the top of a hill but the Europa centre is a two min walk . Also taxis down to the main town or beach will cost no more than 6 euro. We enjoyed the peace and quiet of being up away from the main town. Staff were approachable and friendly . The hotel room itself was basic with one bedroom and a pull out sofa bed for the kids . Our bed wasn’t all that comfortable but ok for a week. We really liked having two balconies as when the sun moved from one we got it on the other . Room was clean and although we were all inclusive it had kitchen area which was so handy. No WiFi or aircon in the rooms but we used mobile data and there was a fan provided ( room was only for sleeping! Holidays aren’t for spending in the room). They have two small pools which were fine as we liked being out and about . We were all inclusive and despite reading reviews about the food, my fussy daughter managed to eat a wide variety at meal times (we did eat elsewhere on certain nights but not lots. Wide range of drinks available also with wine, soft and coffee self service. Overall we had a lovely break and would come back ,

Katie Watson

Staff were lovely on arrival and even helped us with booking local tours. Rooms were cleaned every day. Pool area is a little small however we rarely used it anyways as went down to the beach instead. We were self catering which I’m so glad as there is many restaurants in walking distance and supermarkets. Great wee place for a few nights away. Cannot complain at all!

Rachael Armstrong

If you want good value for money,then book this hotel.Some reviews have been very unfair for this hotel which made us worry and unsure whether to book,so pleased we did!. This hotel has the best views ive ever seen from a balcony. The staff are fantastic and never stop. If you want abit of peace and luxury i would recommend the roof top bar,although the main pool is great and heated,which is a gamechanger. The rooftop bar includes 2 'proper' cocktails, comfy beds and chilled atmosphere. Our room was very spacious and had sun loungers on the balcony,which was a bonus. The food at this hotel is the best i have had at an all inclusive and so much choice! All inc Drinks were ok, what you expect but if you want some proper drinks i recommend the irish bar nearby, good music and very welcoming. I will definately come back to this hotel, had a lovely time,thankyou!

Ashley Maddison

Returned from a week's stay at Riosol We loved our little break here. Rooms are basic but clean and comfortable. Location is great, 2 minutes walk from the Europa centre which has a mix of shops, bars and restaurants. My 4 year old loved the soft play. As all females we felt very safe and comfortable at the hotel/ surrounding areas. We enjoyed the entertainment each night. The animation team ( Patrick and Sergio) were a good laugh and made our experience at the hotel more enjoyable. I hope the hotel gives them the recognition they deserve. During the day there is kids clubs and pool activities. It's a shame that there wasn't more uptake from the guests for the entertainment but we enjoyed it as a family. Bar / reception staff were all very friendly. We had no negative experiences.

Izabela Witowska

Absolutely disgrace of a hotel, I would never stay here again! Firstly when arrived on Thursday evening 8pm/8.30pm, we checked in and the woman who served us, told us we could go and eat our dinner as we still had time to spare. She didn't bother showing us where to go, just told us go to the right down the stairs, which we did and it brought us down to the toilets and some sort of a bar!! We had to go up three more times, for her to actually come out of the reception to show us where to go. Secondly, once we got our room key and found the room after showing us the wrong direction, after opening the door, we got a very strong smell of paint and it wasn't going away even with the door being wide open. Once complained to the reception, they sent out a cleaner, who sprayed air freshener around the whole room!!! There was no apology or trying to even move us to a different room, even though the room stank of paint and it was unbreathable which made us have a headache throughout the whole stay!!! Overall the staff at the reception are very unhelpful and rude, food was absolutely shocking, basically same thing every night, rooms/bathroom need loads of renovation. Windows in bathroom need a small curtain or something as its looking out on the stairs, just yock!! and I would never ever recommend this hotel to anyone!! Disgrace

Darragh Gaskin

I’m going to brutally honest here, I was a bit hesitant staying here only because of some of the reviews but I have to say, i was overly surprised how I enjoyed my stay here, we stayed in the deluxe room and it was amazing, nice and clean, the service was very good i couldn’t fault it, the rooftop pool was 10/10 and the entertainment around the pool was superb. I would happily stay here again

Katrina Bergvall

"Wonderful Staff and Great Dining Variety!" We recently stayed at Riosol and had a pleasant experience overall. The highlight of our visit was undoubtedly the staff—they went above and beyond to make us feel welcome and cared for. Their warmth and attentiveness truly made our stay special. The dining options were quite impressive, with a good variety of meals to suit different tastes. Every meal felt thoughtfully prepared, and we enjoyed exploring the different choices available. While the rooms were a bit dated and could use some updates, they were clean and functional. The overall atmosphere of the hotel and the exceptional service from the team more than made up for this minor detail. Thank you to everyone at the hotel for making our trip so memorable. We look forward to seeing what improvements might come in the future and would happily recommend this place to others!

Fleur Wade-Considine

Wow! what an amazing place for a holiday. This hotel is so beautiful, has amazing views , the food is delicious and the staff are fantastic. A special shout out to Mario on the bingo. We loved it so much we came back every day! We cannot wait to return ☺️

Rasmus Jensen

Great view. Overall decent experience, however cleaning was nonexistent with dust bowls in every corner. Breakfast buffet is good but the dinner is embarrassing. We fortunately did not have all inclusive, would suck to eat that every night. Frozen pizza for 12 euros. The gym is nonexistent as well if you plan on doing any training. 1 fictional machine for strength training.

Abbey Smith

went on a seven day all inclusive holiday with my parents, little brother and partner in August 2024 and I was one of the best holidays we have ever been on. This hotel was absolutely amazing. Before going I saw some not so great reviews and my experience proved them review wrong. The buffet was always fully stocked with all foods during the meal times and there were many options to choose for especially for my partner who is a very picky eater. Between meals you have a snack bar which is also set up buffet style. The view from both pools and rooms was absolutely beautiful. The bar was all self service when all inclusive so no need to wait in long lines when wanting a drink. The rooms were very clean and comfortable and were cleaned regularly, unless asked otherwise. The staff were very respectful when you didn’t want them to go into the room and still offered clean towels and to take the bins out for you. Overall our experience as a family was absolutely amazing and we will definitely be returning.

Ash Rated

Me and my partner stayed here for 10 nights and loved it here! We plan on returning next year! The room we stayed in didn't have air con but we survived and the bed was two singles out together but it wasn't too bad. The views from our balcony were amazing though! We had all inclusive food and drink and it was so worth it, the food was well cooked and freshly topped up regularly. The drinks were all self service, including the alcohol!

Daniel Readman

I went to this hotel with my family and it is one of the best places I have ever stayed it, the location is lovely and I love the way that the hotel is build as the views are lovely too. One of my favourite parts of the hotel are the balcony’s as they are massive and always gets sun. The entertainment is brilliant as they have stuff on for all ages which we all enjoyed. The food is good and it has wasn’t too busy. For us we managed to get a sun bed everyday which wasn’t a struggle, There is a lot of steps in this hotel but there is a lift for anyone who needs to use it, the lift can be busy but it wasn’t a problem for us. The Europa centre is only about a 5 minute walk from the hotel if you fancy going out for a meal which we did some nights and it was great as they have shops there aswell. Overall I would definitely go again and I would recommend this hotelto anyone considering going to Gran Canaria.

Becci Rosemin

Fantastic Family Stay – Animation Team Were 5 Stars! We had a great stay here! The animation team truly made the holiday—they were absolutely 5*—so friendly, energetic, and always getting everyone involved. There were loads of activities throughout the day for both kids and adults, which kept us all entertained from morning to night. The pool area was lovely with plenty of sunbeds available, so no need to rush out early. Just a heads-up: no inflatables or ball games are allowed in the pool, which was a bit of a shame for the kids, but it did make for a more relaxing atmosphere. The food was good with lots of variety, though it would have been nice if it was served a bit warmer or on hot plates. Still, we always found something we enjoyed. Our room was perfect for our family of five—two bedrooms gave us plenty of space, and it was cleaned daily, which we really appreciated.

Susan Brown

Family friendly hotel, 10/15 min walk from lighthouse. Return visit this year, two bed units are great size, room facilities good (no kitchen area). Rooms serviced everyday. A number of pools across the resort, main suites pool our preferred location. Pool bar open all day with snacks, and a lively but not intrusive animation team providing adult and child friendly entertainment all day. Bingo to yoga to cocktail making to water polo etc. Same team often do the evening entertainment (kids disco followed by show at 930pm) which again is family friendly. Animation team are immensely friendly. Board options range from b&b to all inclusive, buffet style restaurant.

Jamie Craig

Like others we had a fantastic stay and would definitely stay here again. All the credit to the animation team and cleaners is absolutely deserved - thanks. Not seen others commenting but the dunes walk arranged on site is brilliant. The few choice was brilliant but I'd agree that it could/should be hotter. I tended to go for the freshly cooked things. Thanks to all.

D

Great week spent here. The room was clean and the bed very comfortable. We had half board and the food selection was truly amazing. (I’ve put on a few pounds I’m sure!) The pool area was lovely and clean and the team of entertainers throughout the day were so enthusiastic. The evening entertainment was brilliant! I wasn’t expecting it to be so good! So all in all it was a fantastic week. Lots of fun for the kids with Duni & Dunita!

Aidan Tudge

I think the negative reviews of Dunas says more about the people writing them then the resort. It was good, clean with nice facilities and good staff. The food on offer was great they try to cater for everyone and everything and have themed nights. If you don’t have all inclusive there is free fizzy water available to help your self at all times, and the drinks are cheap anyway. They all gave us a little treat in our room for my birthday which was lovely. The gyms were also good with one having a cable machine/dumbbells and the other having a good squat rack (both had bikes & running machines). As part of the resort there was also a cycle hire place with top end road bikes available which was fun to explore the island on. Something which is also notable was the walk to the beach, there is a shuttle bus but the walk was just right (around 1km) down a peaceful path which doesn’t go near a road. Overall we had a great week here thank you! (There are also cats roaming the resort which they try to feed and look after as best they can)

Marek Zieliński

Family stay for one week. The room was really nice and clean, as well as other parts of the hotel. The staff is really kind and helpful. Private parking for hotel guest is definitely a plus 🙂 Water in swimming pools is warm, but for some reason also salty. We had all inclusive, but for some stuff you have to pay extra. Also the mini bars in between main deals are mostly fast food and drinks, which is not ideal especially with kids.

Maria Belen Rivas

It is a great big hotel with spa, big swimming pools, excellent views around, and great service. I was a bit unsure about it reading the reviews about the food in the restaurant. The food is really good. It has local Canaries and Spanish dishes. It tastes really good. The rooms are perfect and the entertainment is a bonus. The aqua dance pool is a bit too deep to be able to do the dance. We are enjoying our stay here.

Anastasiia Maniakina

We had a fantastic stay at this hotel! The location is excellent, making it convenient for exploring the area. Our room was spacious with a beautiful view, and everything was well-maintained—not worn down at all. The food was fresh and delicious, with plenty of variety. The hotel has lots of friendly and attentive staff, ensuring great service. Room cleaning was excellent, and the swimming pools were spotless. It was also convenient to have a pharmacy on-site, along with a gift shop stocked with all the essentials. As a family of three with a 10-year-old, we had a wonderful experience and would highly recommend this hotel! Would definitely return!

J R

This is a BIG hotel. I’d guess a thousand guests plus ! It is fastidiously clean, the rooms and all communal areas are very clean and very modern. The food is good we’ve really enjoyed it - it’s a canteen for 1000 people so anyone could nit pick, but no one will lose weight staying here !! The pools are nice and sun beds plentiful. Really nice hotel and staff. The beach is a 10 min stroll away and there are plenty of shops, and it’s around €13 for a taxi to either Maspalomas or the aqua land - highly recommend both. Beware being half board and assuming soft drinks are included - we had a €52 surprise bill on checking out for table water 😬 Overall we’ve loved staying here !

Romany Daniel

Lovely comfortable hotel. Really large room with everything you would need - large double bed, wardrobe, desk & chair, small bench, 2 seater sofa, tea & coffee making facilities, fridge and a table & chairs on the terrace. Good housekeeping service. Lovely salt water spa. There is a shuttle bus twice a day from the hotel to Play del Ingles and Maspalomas. The only downside is that it is on a steep hill (which makes for amazing views!) And has no restaurants or shops nearby. There is a small mini market shop a few mins walk down the hill and if you walk all the way down the hill to the main road there is a large shopping complex.

Sharon Parsons

Lovely hotel, staff were super friendly and nothing was too much trouble. Made extra meal at buffet restaurant as my autisic son wouldn't eat anything. Had slight problem with tv and rang reception as I thought I was missing how to get it working and they had someone at my door to sort it for in in less than five minutes. Excellent customer service! Spa was fantastic i had two massages over the week and both were great, games room for kids, friendly welcoming atmosphere in bar with entertainment every night. Also do room service for small selection of food and drink for extra price. Pools were great, plenty of loungers available and lovely grounds to sit in. Highly recommend hotel, will definitely visit again

Karen Howell

The hotel is nicely decorated . The pools are lovely and clean and a great temperature . The staff try hard and are really pleasant and I don’t know how they manage it because some of the other guests are awful. I don’t think it’s just this hotel , maybe it’s just the world post Covid but people are openly hostile ! Unwilling to even share lifts ! It has seriously impaired my holiday .

TJ17

Lovely hotel, staff were efficient and very helpful. The housekeeping was exceptional. The room could have done with a lick of paint, but apart from that it was functional and had everything you required. The choice of food choice was wide and varied, something to suit everyone. couldn't think of anything more, pity the hot food was lukewarm, at best which let's down an otherwise excellent hotel. Sort out the food temperature and this hotel would get five stars

william russell

Barcelona Margaritas Gran Canaria.Was there for 3weeks half board rooms excellent very clean but no music at pools.Main bar was a corridor no entertainment at all no sound from tvs and piano or old fashioned jazz pleased. I went half board.They did have complimentary buses to beaches which was good.I have stayed all inclusive many places no way is this one no entertainment no other restaurant quite sad because lots of aspects were nice.animation joke Pilates yoga come on

Gaetano Lanza

THE WEAKEST LINK. We stayed here in January 2025. (Returning customers) Great fast check in and check out, the staff at the reception are very efficient, friendly and polite. The room was nice and fairly clean (at the beginning) The break and the dinner was very nice with a good choice of food. The staff at the restaurant were very efficient and polite, we loved how Tatiana welcomed the guests: with a nice smile. The hotel offers a free shuttle bus to the beach, the bus service stops also to few other hotels, this year they had a bigger bus and was no problem to find a seat. The hotel has 2 swimming pool and a nice bar. I would give the highest score if we did not have issues with the housekeeping. The housekeeping was THE WEAKEST LINK during our stay. They barely made up the bed in a very bad manner. The first 4 days they did not sweep or wash the floor, a lot of dust bunnies formed in the room, we had to invite someone in charge for an inspection. After the inspection the room was properly cleaned and dusted off but the following days they went back to the lazy routine. The housekeeping almost never filled up the coffee, the tea and water. The phone in the room was not working. Once we needed an iron-board and iron but since the phone was not working I had to go down stairs to the reception to ask for them. We waited and waited but nothing was delivered to our room so after one hour I went one more time to the reception to remind them about the board and the iron, of course the receptionist was surprised that no one delivered what we asked so he requested again a iron and a board to our room, he made the call while I was there. I went in the room and we waited and waited and waited but nothing was delivered to our room so after waiting one more hour I went, again, to the reception since the phone was not working and I asked if this situation was a joke. The receptionist one more time, while I was present, called to request an iron and an iron-board. Finally after over 2 hours the iron and the iron-board was delivered, I told to the lady that delivered them that we waited for more then to hours, instead of an apologie she blamed the reception that she said never made such a request (the request were made in front of me). When the housekeeping was coming in the room they NEVER knocked on the door prior entry, it was so annoying the situation! We were happy with our stay but super disappointed with the housekeeping and their unprofessional behaviour. We surely will come back at this nice hotel but we hope that the housekeeping will be well trained. (Visited January 2025)

karina rickute

Terrible hotel. Start from food always cold and no choice to get slice of pica not possible cause guy working hard around doing other tasks so with kids we have to go always local restaurant every day. Even rice it's radical disgusting. Very bad service. Staff feeling under pressure place not organised for holiday specialty with kids. Shower is broken smell terrible even toiletries u need to organise from simple soap or shampoo. Reception lady from Germany not very healtfull and rude cause miraflor suites doesn't belong from where u taking a key. This place made my family holiday horrible. I made mistake next time I'll check more reviews detailing where to go this was blind decision. No Internet today place on building construction nobody informed us about circumstances.

Pritti Soni

It's a lovely place, staff are amazing. Nathan and Nicole and Claudia they are such a lovely warm and amazing people they are amazing with kids and all they make people welcome and take really good care. I would definitely recommend to come here.

Louise Manger

We had a brilliant experience and were met with the most wonderful staff! Some real stars in particular were Nathan, Claudia, Nicholo. There was so many fun activities for everyone to join in on and we would definitely recommend! ☺️

Stéphane Marthe

I stayed in a superior studio, fully renovated. Awesome place! Wonderful staff! There was a lot of work for renovations during my stay, was not too.disturbing, place will look very nice when all works will be done. Restaurant at the Miraflor was not finished, I had to go to the Rondo, which is just across the road. Good quality of food and beverages.

R. Siny

Absolutely incredible. The renovated bungalows are just perfect. The staff is extremely helpful, patient and friendly. One can immediately feel that the place simply has a good vibe, and that its employees come to work with a smile and enjoy their shifts. The two weeks we spent there was exactly what we needed: a sunny, quiet, friendly and remarkably pleasant holiday. Will definitely return to Miraflor.

Chloe Louise Parkes

Me and my daughter have recently returned home from our second trip to Abora Catarina in last 16 months and enjoyed it even more than the first time. Our stay was from 6th April for 1 week, in room 241 which was fabulous, beautiful large balcony, jacuzzi and great view of entertainment and backdrop. I believe his name was 'Himar?' from reception was super welcoming, friendly, always addressed me by name and with a smile, he made our holiday a dream and assisted us with all our requests, I couldn't be more grateful. The entertainment team were fabulous and always engaging and fun, and also special mention to 'Noa/Noe' who I'd often see in the restaurant or collecting glasses around the pool. Again always really friendly, comical and engaging. I can't fault the hotel, team, facilities and restaurant, I've always been more than happy with it. It's in a great location also, close walk to the picturesque dunes, beach and local shopping centres. The pools were a good temperature too which is great as my daughter is really nesh! So we both enjoyed plenty of time with at the splash park and other pools. We plan to return again in the not so distant future and would absolutely recommend for families. Thank you to all who made our stay a positively memorable one 🙏

Joe

Overall experience was 10/10, on arrival Alberto couldn’t have done anything more for us. He accompanied our every request to the best he could! The hotel was spotless and very hygienic. All the entertainment staff put 100% effort in and make sure you’re having a good time. The bar staff and reception staff are great! We will definitely be returning. Thank you all for making our holiday great!

Steven Kibble

I recently stayed at the Abora Catarina in Gran Canaria and while overall I had a pleasant experience, I wouldn’t rate it as a 4-star hotel; it’s more of a 3+ star level in my opinion. The front desk staff were absolutely lovely and always eager to help, which made checking in and out a smooth process. The rooms were spacious, clean, and comfortable, offering a nice place to relax. The food and drinks were good, and I appreciated that the canteen staff were always on hand to clear away dirty dishes promptly. However, I did have an issue with one particular staff member at the lobby bar. There was a woman named Inma G. who was consistently rude and unfriendly to customers. This made us avoid the lobby bar altogether, opting instead for the pool bar where the service was much more pleasant. On a positive note, the hotel is ideally located with easy access to the stunning sand dunes, which was a great bonus. The pool area did get very busy, but we never had trouble finding a bed. The grounds are well-maintained, though I did notice that the area around the pool can be quite slippery. I actually witnessed a young boy slip and hit his head on the floor, which was concerning. Overall, despite a few drawbacks, I would return to the Abora Catarina. The service, food, and location make it a solid choice, though I’d hope they address the issue with the lobby bar staff in the future.

Josef

This place is amazing! The rooms are good quality. The social areas are good. The negative part of this hotel is the food. It is very low quality buffè food. Some times I wonder if they even know how to cook food. It’s eatable but not very good. I recommend to go out and eat at least 2-3 days per week. The coffee is questionable it has a hi level of sugar in it, and it’s very sweet. Positive is the unlimited supply of beer, wine and soda. The location is amazing. You have a walking distance to the fantastic beach. With beautiful views. I also recommend you rent a car and take a road trip around the island.

Flo Wilk

Am I satisfied? I booked a room with its own terrace and private pool in an adults-only area. A family with four rooms was positioned partly to the right and partly to the left of me. Since then, people have been walking past my terrace every five minutes. Privacy? Not at all! For an adults-only area, I’ve already counted two children. Air conditioning? Broken! Admittedly, it was quickly repaired after I complained. Hot showers? At least in the mornings, it’s a matter of luck. Am I happy I chose the most expensive room category? Absolutely not! Greetings from room 116.

Rafał (Rougheee)

We’ve just returned from our 8-day holiday. The staff were very polite and helpful. The hotel itself does deserve its three stars. The rooms are quite spacious, regularly cleaned, beds comfy (could have been joined permanently to avoid sliding apart). The portable air-conditioning unit requires leaving the balcony door open and is quite noisy. With all the noisy entertainment on the stage by the pool one just wants to keep the windows shut to enjoy some silence. We were provided with the All inclusive option: the food was quite tasty but of average quality ingredients. Luckily, there were many options to choose from so everyone should find something to please their palate. We have only tried breakfast and dinner meals as at the time of lunch menu or pool bar snacks we were away sightseeing or enjoying the beach. The location is okay, exactly as described on the website. The free beach bus could run more frequently though. It’d be great if the pool and jacuzzi areas were available until 9p.m. We didn’t get the chance to use them more than 3 times throughout our whole stay because of such short opening hours. The lifts need more attention and the room doors that are far from soundproof. On the whole, it was a very pleasant stay.

Michael

No other words but excellent! Nice clean hotel with very friendly and always helpful staff. We don't do all-inclusive very often, but it's a lot easier with 2 young children, but it was by far the best all-inclusive food we have had! Endless choice and always something different every day. Also, lovely fresh, thin based pizza is available all day from the snack bar along with salad and other snacks. The bottom pool is always lovely and warm, and a great little kids pool and kids club to the rear of the hotel. Had a great room that always had the sun on the balcony and nice views over the pool. Great entertainment on a night and a good mixture of music playing through the day. Little kids' arcade area was handy for nighttime. Only 1 negative was that the gym was very basic, which could do with a bigger room and some more weight lifting equipment. Will definitely visit again!

Sarah Goddard

Dani and Johny & team were great with the kids, kids club in general was good, maybe have some more structure events like treasure hunt they loved that, and giant jenga. Pools and facilities lovely. Food good. Pool bar had good selection of snacks and drinks. Also plenty of loungers and chairs. Only thing is distance from the beach but we were aware we’d have to rely on shuttle bus.

Judi Ryan

We can't fault the hotel in general. If your idea of heaven is lying by the pool in the sun all day then this is a great place to stay but for us the negatives were the location and our room location. We enjoy walking to the lighthouse daily but the hotel was too far for a comfortable walk, there was a free bus and the local bus and taxis but we enjoy the exercise, also we like to stay on the patio/terrace and don't go near the pool but our room was in blockD and the patio was is shade all day we did ask to be moved and the hotel did move us to a sunnier room. The positives hugely outweighed the negatives. The rooms were very nice and comfy, the food was full of choice and tasty, every meal there was always chefs cooking fresh as well as the preprepared food. There was always good daily and evening entertainment and the staff were great. We would not come back but only because of the location if we didn't want our daily walk we would be back in a flash.

SC

Mirador Maspalomas has an excellent location - however, the hotel requires you to wear a wrist band if you opt for all-inclusive. Unfortunately, the staff were unapologetic and did not provide alternative solutions when asked about alternative ways to demonstrate that we'd paid for all-inclusive (for instance, the receipt, keycard and suchlike). If you're someone who has skin allergies or rashes - or simply do not like to wear a wrist band for hygiene or aesthetic reasons, I strongly recommend discussing this early on with the staff or seeking alternative hotels that offer flexibility with this. For the avoidance of doubt, my 1-star for service is not reflective necessarily on what went well - true service standards emerge when something doesn't go as 'expected' and how staff approaches this situation. In this instance, staff fell short of flexibility and empathy and I will not be opting to stay here again.

Daria Blahut

We had a fantastic stay! The hotel is clean and the staff are extremely friendly and helpful — truly a highlight of our trip. The food was a big surprise in the best way: everything was delicious and fresh, which is rare for a large all-inclusive resort. There was a great variety of fresh fruit and different kinds of fish, all freshly prepared! The views are beautiful and very relaxing, pools are great!The rooms are on the smaller side, but they’re clean and well-maintained, which was perfectly fine for us. Overall, considering the price, this hotel offers incredible value. Big shout-out to the amazing staff — they really make the difference!

Anna Wadcock

We had a wonderful week at the end of February. Our room was a junior suite in block one. Beautiful views, weather was wonderful. The food was really good for an all inclusive but what completely made it was the great staff that work there, from reception and security to the cleaning team. Victor who ran the service in the restaurant was amazing, you could see the constant attention to detail directing his team, managing hundreds of people. All tables were cleared and reset promptly and guests taken care of. Very efficient and professional. The entertainment team were fantastic, lovely people who all ensured the guests were engaged. Ishmael, Pedro and the lovely French lady (sorry I forgot her name) were wonderful. We had a lot of fun and they were constantly smiling and chatting to everyone between the activities and even during their rest times. The darts competitions were fun as well as the aqua dance. We also enjoyed some time down the beach and availed of the beach bar down there which is part of the hotel too. This is a great addition to normal all inclusive hotels. Thank you for a lovely holiday Anna Danny and Tom

Emil Zak

We are delighted by the service: Chano, Roberto and the lovely lady without a nametag do an incredible job helping guests having their stay comfy. Very good food. Beach quite a walk. Animations and pools alright. Good vibe overall.

Soren Vaerum

Good service, resort could use a renovation. The rooms are tiny but clean. Some of the elevators do not work so stairs are involved. The food was average. This resort is in Taurito and about a 15 minute drive to Mogan as the closest route is closed. The views were fantastic.

Ian Robertson

Great experience. I was a solo traveler and booked the hotel direct on the Princess website. Lovely welcome and great service all the way through. Food was delicious and plentiful. Each food and drink location meant that you didn't have to go too far. Although parking is limited, and I had hired a car, it didn't cause any issues and was good exercise to climb the hill to the hotel. I'd return without hesitation.