Gran Canaria All Inclusive Deals

jeffrey mace

We were here for 1 week during the Easter school holidays. We arrived with an open mind because the holiday was very cheap. We opted for the all inclusive because it was good value for the extra money, and as such, if the food wasn't great, we'd have some meals out as well. The food was excellent. Lots of choice and of good quality. We ate in the hotel for the duration of our stay. We also bought a bottle of gin on the flight over, as in previous budget holidays, the'local' spirits have been appalling. Again there was no cause for concern. The beer was pleasant and the spirits were of decent quality( at least the ones we tried). This is a large complex on many levels with many many steps. There are plenty of lifts for those who struggle or don't want to take the stairs. There are 2 pools. We only used the quiet smaller pool on the lowest level. The main pool was far too busy for us. We never had issues getting sun loungers and the guy who ran the small bar there was great. In fact all of the staff were. The views from the complex are stunning. Every room has a sea view. The hotel is on the top of the hill overlooking the town. The walk down is either a downhill winding road, or you can opt for the 709 steps down. We did this twice. The first time we walked back up the same way. The second time we got a taxi up which was just 6 euros from the taxi rank by the harbour. All in all it was a great week, and we would definitely stay here again

Sinisa Nedeljkovic

Rooms are clean and acceptable, Food reasonable, we always found something we liked, certainly had plenty to eat at every meal. Lack of Wi-fi in rooms slightly disappointing, but we sort of knew about it. Great views from the hotel, but if you don't have a car, it's a bit difficult to get to town / beach as there is no local transport apart from taxi. If you like cats, you'll love the place. Overall satisfactory.

Bianca Munteanu

We had booked this holiday last year in April around Easter , when I booked the holiday I booked it especially for the views from the balcony of the apartment but highly disappointed when I opened the door to our room. We did have a nice few from the balcony but the Room was Old style room with two separated beds even thought I thought it would be a double bed . Very noisy at night , had to sleep with my earplugs otherwise wouldn’t be able to close an eye . We were on top of the kitchen and on the second floor , we could hear the neighbours upstairs talking and moving furniture also the fridges and the washing machine at night from the kitchen . The food wasn’t great , really bad quality which was disappointing as I knew islands like gran canary from Spain offer fresh food , didn’t have any taste , very bland . The all Inclusive deal wasn’t really all Inclusive as we have found out that we had to Pay for the remote if we wanted to watch tv, had to pay for the safe , had to pay for an hair dryer . The worst of all is that we thought it would be a safe space to leave whatever we want in our room without worrying about it . We left some sosie change on the table in the kitchen among other things and to find out that it was stolen by the cleaners . Unacceptable! If we wanted to leave tips we would of done in the tip box which was available at the reception . The drinks included part of the deal weren’t really great as they were watered down . Overall experience wasn’t great as I expected a bit more from the service and the food of the place . Wouldn’t come back here.

Reina RK

The hotel has a lot to offer, including multiple facilities, on-site restaurants, and beautiful access to nearby beaches. Our room was very nice—clean, comfortable, and well-maintained. The highlight of our stay was the incredible view, which was truly breathtaking and made the experience even more special. The only downside was that the hotel did not provide Wi-Fi in the room, which was a bit inconvenient. However, everything else, from the amenities to the stunning surroundings, made up for it. It’s a great option for anyone looking to relax and enjoy the beauty of Gran Canaria

Trevor Sanders

Colina mar is a 3 star accommodation located at the top of the mountain and provides amazing views of peurto Rico but just a short taxi ride about 5 euros to the beach so if your looking for a good holiday at good value for money this is for you, firstly the apartments are clean and comfortable and the view from the balcony of Puerto Rico beach is amazing, food is down to taste some people will love it some not so much as not too much choice but it is different every day, pools are good fun areas and all ways something going on like water polo, evening entertainment is some nights good but also some nights poor, colina mar is a good all in all is very good value for money and I would recommend giving colina mar a try

M W

The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.

Helen Chong

we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!

Lyndsey Black

Location of this hotel is great (very quiet but not too far from beach and bars etc) over the road from a large open space where they hold a weekly market We had a ground floor room with private patio and access straight onto the pool Rooms are really spacious and clean with separate living room which had a small fridge to keep drinks in Plenty of sunbeds so never seen any sunbed wars!! Drinks were of a decent standard most cocktails were included in the all inclusive The only negative for this hotel is the food We both found it really hard to find something breakfast lunch & dinner but overall really nice hotel and would definitely return if I came back to gran canaria

Emmie S

We had a wonderful stay at this hotel, the staff are very friendly especially Tania (waiter) and Riccardo (animator) really lovely hotel and all the staff are super helpful. My only advise coming from somebody who works within the hospitality industry would be: There’s a lack of attention from staff/hotel users when it comes to utilities being used in the restaurant - for somebody like myself who does not eat meat there were people using the utensils for absolutely everything which meant I had to be one of the first in the restaurant to assure the food was not contaminated with meat before I ate it, this also comes in the category for people who have allergies. I feel this area needs a lot more attention. - foods ok just very repetitive! But everything else from the pool area, to the entertainment to the bar were fantastic.

Ágnes Alaitner

2024 april I spent 1 week here with my toddler. It was a nice hotel, the staff was nice and the food was great. - i stayed in double room with sea view on the 5th floor, however ,be aware that there is another hotel in front also. so my view was mainly the other hotel and sea on the right side far away and the left side a bit. But mainly i saw the other hotel. It didnt bother me much however because i didnt spend my time sitting on the balcony. But the room is facing the street so it was noisy. Im a light sleeper so wasnt ideal, but was managable. - maybe its normal, but you have to pay if you want to change room. It is 20 euro i think however i didnt change. Luggage storage is 5 euro per item. - wifi was good, but had to sign in again and again almost every day - location was good, but since its surrounded with streets, there was noise at night (mostly cars) - beach is like 5mins walk, but you have to go down quite some stairs and then back up, so its not a straight walk to the beach. Its normal in that area - stores close by

Eamonn Gallagher

I thought the hotel was perfect... we booked last minute self catering. Great location central to bars and restaurants and 10 minute walk from the beach. Pool is amazing with shallow and deep end and also a kids pool. Plenty of sunbeds to be had and good selection at pool bar... whether self catering or not. Room cleaned every day and all the staff very helpful and friendly. Very good price and you get what you pay for... if you looking cheap and cheery with friendly staff and good facilities you'll not be disappointed other than the night time entertainment but sure you have all the nearby pubs and bars

Siobhan Gallagher

We booked this week holiday the day before because we needed a break after my father in law passed the week before, so were not expecting much. We really needed the break.The rooms were spotless(carmela i think did them room 246 ), balcony was massive and great view of pool. And the kitchen had everything we needed, Lidls not far away over the bridge. Staff were so nice and hard working couldnt do enough. Pool was one of the best for swimming my husband loves a swim. Location is superb to everything you need. Great pub mulligans just outside. I never slept so well anywhere, sometimes 3 hrs during day and i never sleep and it was all we needed to go back and deal with reality.

Marian Nistor

The hotel has very nice rooms, you'd guess it's at least 4* from that. The staff in the hotel were very friendly. The pool isn't the newest, but it was alright for me. The location of the hotel is great, not too far from the beach and close to the bus stops to do day trips. However, I found a cockroach in my room. The food in the restaurant wasn't good most of the days, the selection was somehow wide, but I struggled to pick anything anyway, and the descriptions were very poor; a rice with a tag "rice with vegetables" had prawns in it.

Sophie Hunter

Just stayed here for 5 nights with my friend. The staff are so friendly across all the hotel, nothing was too much trouble. The hotel is clean and well decorated, the only thing is our bathroom could have done with modernising but not a big issue. We stayed all inclusive, drinks were great the cocktails were our favourite and the food was nice. There was something for everyone.

Sharon Crosby

Just spent a week here and honestly couldn’t fault it. The rooms were spotlessly clean, the pool area had lots of sunbeds, the food was quite good for an all inclusive hotel. At least 3 pasta dishes every night, salads etc and the main courses were really good, steaks, ribs, chicken, roast pork, fish. We even had a Chinese night. The staff were very friendly and helpful. Id especially like to thank Pilar in the Meeting Point bar and Teddy the entertainment guy was truly a star. My room had a bedroom and a lounge with a small kitchen it was perfect. There is some noise at night time from Mulligans bar underneath the hotel, but my bedroom was at the back so it didn’t bother me.

Sarah Blinco

We absolutely loved it here! First time travelling to Gran Canaria and first time at an H10 hotel via Jet2 Holidays. I’d read some reviews saying the space at the pool isn’t very big. Honestly, it was all awesome. The pool area, rooftop, food was amazing, staff fab, and so was our room. Yes, the area is quiet, but that’s what we wanted. You can easily book activities and excursions via the hotel to see more of the island. We took a cab ride 20 minutes away to Puerto de Mogan which was amazing - about €20 each way. Hotel booked the taxi and it’s easy to find one back, and you can pay by card or cash. That’s an easy half or full day trip and the town is beautiful. We will publish a YouTube review soon on channel Travel Live Learn if you’d like to see more for yourself. Will 100% return here.

Clare marie

First time here and it will not be my last. The staff were friendly, the room clean and spacious, the pool side had enough room to accommodate guests. As a treat to myself I paid for a days rent for the Riviera club where a bottle of cava was part of it. When you split the cost between two people it's not that bad. Entertainment was ok, some nights were better than others but didn't detract from the overall feeling. Location is beautiful with it being right by the beach. A lovely touch which was gratefully received was a light dinner which was left in the room as we had arrived way after 10pm. The food overall was ok. Buffet style and although I am a fussy eater I didn't have to put up with the same thing every day. Overall I thoroughly enjoyed my week here and I look forward to being a guest again next year.

Karen Proctor

It was our first time in Gran Canaria, and we were very pleased with the hotel. The staff are welcoming and friendly. On arrival, we were told that our room had been upgraded, and we had a ground floor suite with a terrace. The rooftop terrace was our favourite place to relax and quieter than the pool area with very attentive bar staff. The food could have been hotter as most of the time the selection was only warm. The location was quiet, not much to do unless you use public transport or book the day trips. We would definitely recommend this hotel for out of high season holidays, and we will look to book with the hotel chain again.

Harry Cavanagh

Great hotel for a quiet, restful holiday. On the shore with a small sandy beach in front. Pool area very smart, plentiful sunbeds. Staff throughout welcoming and attentive. A varied buffet. Food at times less than piping hot. Perhaps the hotel could address this. Second visit in the past 7 months.

Владислава Кудюкіна

We are currently staying at this hotel, and overall, it’s a good experience. The hotel appears to be recently renovated, which is a big plus. The design is fresh and modern. The food is decent, and the quality of drinks included in the All-Inclusive package is quite good. However, there are a few important downsides: 1. The service at the pool bar is very disappointing. This is our second day here, and all three bartenders we’ve interacted with by the pool have been unfriendly and unwelcoming. They seem reluctant to serve drinks. For example, when I asked for a cappuccino, one of the bartenders pointed to the self-service machine and told me I needed to pay extra if I wanted a proper cappuccino from the bar — despite the fact that we have purchased the All-Inclusive package, which should cover all drinks and food options. 2. The cups provided at the pool bar are extremely low quality. We understand that glass is not allowed for safety reasons, but there should be a better alternative than these very cheap plastic cups. It really takes away from the experience. 3. The room with an ocean view that we booked did not match our expectations. Although we booked a room with a sea view, the room we were given is on a lower floor, and the ocean is barely visible. This was disappointing, as it was one of the reasons we chose this option. On the positive side, the animator at the pool area is very friendly and welcoming, which really adds a good energy to the atmosphere. Also, we really enjoyed the evening Spanish folk dance performance — it was beautiful and added a nice cultural touch to our stay. We are still staying at the hotel, and we hope some of these issues can be addressed. The hotel itself has potential, but the service and attention to detail could definitely be improved.

Kev K

Fantastic. Very friendly staff throughout the hotel. I particularly want to shout out Angelo and Naela who were both so friendly, hard working and always had a smile on their face and time to chat with us. The food at the dining buffet is perfectly fine. We stayed here a week and always had an appetising meal in the hotel. The pool is a bit cold. The lifts are a bit slow. But that would be nit picking. Loving it here.

Sam Davies

Stayed for 5 nights during Feb half term with 3 friends. Absolutely loved it. Clean and tidy, clean towels available on request. Reception and bar staff brilliant. Waiting staff so kind and happy to chat. Drink choice was everything you can think of plus more. Good choice was basic but enough of a selection. Very clean throughout. Location was perfect for us a little walk to the shops and market. Really couldn’t ask for anything more. We have booked to come back again next year. Loungers comfy and plenty of them available. Pool was cold but everything you would expect. Absolutely no complaints at all.

Luca Groen

First off all i don’t really like all the staff they hired, some of them looks like they’re on a drug trip.. Service is not available to the staff what it looks like. The staff doesn’t really care to the people that doesn’t talk in spanish.. There are a few staff members that were chill though. Room is only good if you buy first class. Location is mid.

Jaakko Lehtonen

Room - Hot shower with good water pressure. Very clean but old and this comes with some paint errors. Tv works with coins only. Not that we needed it, just to let you know. You can't get out without a key from your room but if you take the key to go out and your family stays In and can't get out - what if there's a fire? Staff - very friendly, good english, cleaners clean every other day, but failed to mention WiFi is only free in the lobby, 27e for 5 devices In room. Also car renting service in the lobby which we did not partake. Location - We find this to be a very good location. Lots of restaurants and shopping nearby, see shopping centre Tropical. (there's 3 floors, accessible from the back) Pool is not heated so it's cold most times. Kids didn't mind. Roof terrace is great. Elevator to 15 then go up the stairs. View is amazing. All In all, we loved our stay. 👍

Dave Brett

Apts rated ⭐️⭐️. Spotlessly clean, friendly, helpful staff. Large swimming pool, with plenty of sunbeds. Food good, different menu every day. Buffet breakfast, lunch, and dinner, priced 6, 9, and 11 euro respectively, great value.

Darling Blue

Honestly all around a great all inclusive place to stay. The staff are amazing the daily activities are fun and interesting they even have shooting. The area is mid it’s okay but not a lot to do. The rooms are nice not insects or anything. They are a bit small. There was a pice of food that was mouldy but they dealt with it quickly so that was the only negative. There’s a good selection of food but it can get repetitive. The resort is fun to explore. The all inclusive drinks were okay

Nicky Mason

Lovely place, the rooms could use a little update, especially the beds and it was a busy Easter week but the place had everything you needed and more and they even brought me a little gift on my birthday! Great if you’re travelling with kids- so much for the little ones to do to keep them occupied and there was water coolers around which I loved! Breakfast was as lovely a real variety of food! Overall would recommend.

339paulh

We had a brilliant time here, the rooms were fine, staff were tremendous and the service was great. Everyone without exception worked hard to make our holiday a success, lots of activities to keep you busy and a well laid out pool area with plenty of sunbeds available at all times. I haven't mentioned the food, excellent quality and lots of choice, the waiting staff are on it all the time, clearing tables and looking after you. We went all inclusive and all the drinks were quality, we've experienced others where the alcohol content was close to zero! Finally a word about the evening entertainment, without exception all were great, really made a huge effort to keep you engaged. Brilliant weather of course and located 20 minutes walk from the beach and shopping centre if you feel the need to stretch your legs. We will be back, it would be hard to find somewhere which could top this hotel. Thanks everyone 👏🏻

Monika

We recently stayed here and overall had a great experience – definitely good value for money, which is why I’m giving it 4 stars. Pros: - The swimming pool area is a big plus – loads of sun loungers, a spacious pool that stays enjoyable even when busy, and a bar nearby for convenience. - Cleanliness throughout the hotel is excellent – from the rooms to the restaurant and pool area. Housekeeping comes daily and does a great job. - Staff are genuinely lovely. Special shoutout to Tomas at reception – super helpful and friendly. Even housekeeping staff always greeted us with a smile. - Food and drink: there’s a wide selection and the drinks are strong. - Location is great – close to shops, bars, restaurants, and just a short walk to the beach. - it was my sister's bday and they surprised her with bottle of champagne brought to the room! Amazing. - We loved the ocean view from our balcony – such a nice way to start and end the day. - I also had a massage at their beauty salon, which was fantastic – highly recommend it. Cons: - Having to pay to rent towels (5€ a week + 10€ deposit) felt a bit unnecessary. - The food labelling in the restaurant was honestly frustrating. Many dishes weren’t labelled at all, which caused a few accidental food choices (especially tough if you have dietary restrictions). - The restaurant gets incredibly busy during peak times – it can be hard to find a table, and it does feel a bit chaotic. - Evening entertainment wasn’t great and the seating area gets packed early, so often there was nowhere to sit even if you wanted to watch the show. That said, considering the price we paid, I can’t really complain too much – it met our expectations and we had a relaxing, enjoyable stay. Would recommend, especially for the location, cleanliness, and pool area!

Diane Bamford

Just returned from this lovely hotel in a very busy part of the canaries, it’s close to everything from shops restaurants and the beautiful beaches.. Our room was nice but bathroom was tired but very clean . The stair case in this hotel is absolutely stunning!! We had bed and breakfast and I’m so glad that’s all we had as they didn’t really cater for the English . Coffee was nice though. I would say it’s about 80% Germans in this hotel so I wouldn’t return because of that , they were so incredibly rude , to the point we only used the hotel as somewhere to sleep . The staff are great, it’s the easiest check in and out we’ve ever had !! ..

Gerry Crean

A wonderful hotel conveniently situated close to amenities, bars, shops, nightlife and within walking distance of the beach. All the staff are friendly, and most helpful. The rooms are bright and spotlessly clean and the beds are very comfortable. The food is superb with a huge selection. Highly recommended.

Chris Kamilaris

Excellent location for the Yumbo Centre. Staff are amazing, polite, welcoming, professional, and always go the extra mile to ensure you have an amazing experience. Very clean rooms, and the hotel overall. Special mention to Andrea who works in the restaurant. Excellent customer service, very engaging with all guests, and genuine. Makes me feel welcome and comfortable every time, all the time. Thanks to you and to all the wonderful staff, including all in housekeeping. They do a great job day in day out. Wouldn’t stay anywhere else and go back every year. See you all soon

Mike Slapper

We’ve been staying here for 30 years. Something always brings us back here. Having said that the food lets this place down. It’s not as good as it used to be. Plus the only hot food that you can get is from the ‘cooked to order’ hot plate. The chef always uses lots of oil & salt, but at least it’s hot. Everything else is a buffet & barely warm. Perhaps I’m more critical than most. It’s just that for me hot food should be hot & NOT barely warm. We found ourselves going out to eat to the local restaurants to get a descent meal on several occasions even though we had paid for half board. The staff are great though.

Susan Briggs

Food is good lots to choose from. The room is quiet if you keep your balcony door shut as there's music at night. Very clean rooms the fridge is one of the first that I've had that works properly. It's the first time I've never worn my ear plugs at a hotel. The location is right next to the jumbo centre with lots of food and shops there. It's located on a slight hill, so be careful if you're not good on your feet but still accessible. The hotel has lots of steps inside something to consider when choosing this hotel the staff are very nice and helpful. I had a massage in the hotel, which was excellent. If you go at a special event time the noise in the jumbo centre can be loud and last way into the early hours of the morning. But they can be very good, so join in. On your second visit. You'll be given a dressing gown and slippers to use and an invite to a cocktail event. I was going to go again, but it has gone very pricey, nearly doubled in price, which is a shame. But it's still one of the best hotels I've been in

Greg B

A lovely 4**** hotel conveniently located near Yumbo. Staff are exceptionally friendly and professional, and facilities are good. There is a basic gym, and the salt-water pool is maintained and heated. All in all, a good place to stay if you fancy an adults only hotel.

Łukasz Milik

I came for a pride week in group of six. Hotel may be not brand new and shiny, but staff is fantastic (very helpful, always explaining everything, no problems whatsoever) and rooms are very clean. Food was amazing. For the whole week almost everyday was separate theme - everything very tasty, not possible to try everything at one sitting. Beach is very close, where you can rent sunbeds and an umbrella, also buy a drink or a snack - it's like 5 minute walk. Only for me as a person who were going almost every day to the city centre - hotel is kinda far (like ~30 minutes of walk along the beach), so basically everywhere you have to order a taxi. But they are rather cheap. Overall - I am going back for sure next year!

Sylwia Furtak

Great place, ideal location for exploring the island. Located right next to beautiful beaches and dunes. Clean rooms (but definitely need to be refreshed, especially the bathroom), good food (unfortunately there are a lot of people in the restaurant, but the staff usually keeps up with adding food), very nice service. I received champagne for my birthday - a very nice gesture for which I am very grateful! :) Animation and hotel rather for older people or those who like peace, so perfect for us! :) I especially recommend rooms with an ocean view (you can't hear the street, which is what we were afraid of - you can only hear the sound of the ocean!). We paid a symbolic amount for a better room and got a room on the top floor and the view was amazing! As for a budget hotel, we are very pleasantly surprised! Thank you again! :)

Sheila Clifford

Stayed here for a week from 7.5.25 Hotel staff excellent ,pool and gardens very nice and well kept Buffet style breakfast and dinner very good with plenty of choice Big shout out to the entertainment staff who kept everyone amused with their silly games poolside and daily demonstrations. Only criticism was the main bar area being very basic and cocktails pre mixed out of a dispenser. All in all very pleasurable stay

Ana G

Our experience at Relaxia Hotel was nothing short of perfect! The location is amazing — just a short walk to the beach, which made it super convenient for daily swims and sunset strolls. What truly made our stay special was the incredible animation team. They went above and beyond to keep everyone entertained from morning till night. Whether it was pool games, fitness activities, or evening shows, they brought so much energy and fun every single day. Even if you decide not to leave the hotel, there’s plenty to do — from relaxing by the pool, joining various activities, enjoying the food, or simply soaking up the good vibes. Highly recommend Relaxia Hotel for anyone looking for a fun, relaxing, and unforgettable vacation!

Frans van de Logt

After an unplanned stay at hospital for a week I have joined my family a week later at this hotel. It is really amazing how friendly and flexible all personnel are. From room cleaners to reception. It definitely helped to give my recovery a boost ! Thank you all!

claire davis

Good value for money. Rooms not air conditioned though, and fan was noisy. Additional fans hired out at 2 euros per day. About half an hour steep walk into Puerto Rico or Amadores beach (stunning beach, by the way), which was fine for us, but if you are not very fit, you will be taking lots of taxis back (we took a few). About 5-10 Euros per trip. The Europa centre is a few minute walk with lots of bars, restaurants, shops and a mini golf. Food was pretty good for half board. Lots of variety, but after a week, I had enough of it. Pools were good for the kids. Shallow area for smaller children to play. Friendly staff, good layout and good value for money. We really enjoyed our stay!

Sylvia

I was very pleasantly surprised by this place. The food was tasty, with a large variety to choose from. The rooms were clean, and the service was friendly. It was peaceful and quiet, with an exceptional amount of sunshine even when it seemed cloudy below. Of course, there are always some tourists from Scandinavia who reserve sun loungers with their towels, which is prohibited. Well, you can't choose your fellow vacationers.

Cartwright Anthony

Not one to give negative reviews, but this place just needs a bit of money spending on it's upkeep, if the management worked on this, as hard as the staff do cleaning and looking after guests this place would be a bit more tolerable, we went all inclusive, but would advise self catering as the food wasn't always hot, and no description on the food on display, I suppose for a 3 star it's okay, but think there's a few things that need addressing.

Lucie Fuller

Located at top of puerto rico 5 min walk to Europa centre. Rooms are clean and well maintained. Reception staff not so friendly. Went self catering and only 5 min walk to supermarket. Pool kept clean and areas well maintained. Recommend amadores beach very clean and sea beautiful. Walk down and get s taxi back. Very steep walk down! Not for elderly

Erin Donaldson

We have just got home from a week here . The hotel is up at the top of a hill but the Europa centre is a two min walk . Also taxis down to the main town or beach will cost no more than 6 euro. We enjoyed the peace and quiet of being up away from the main town. Staff were approachable and friendly . The hotel room itself was basic with one bedroom and a pull out sofa bed for the kids . Our bed wasn’t all that comfortable but ok for a week. We really liked having two balconies as when the sun moved from one we got it on the other . Room was clean and although we were all inclusive it had kitchen area which was so handy. No WiFi or aircon in the rooms but we used mobile data and there was a fan provided ( room was only for sleeping! Holidays aren’t for spending in the room). They have two small pools which were fine as we liked being out and about . We were all inclusive and despite reading reviews about the food, my fussy daughter managed to eat a wide variety at meal times (we did eat elsewhere on certain nights but not lots. Wide range of drinks available also with wine, soft and coffee self service. Overall we had a lovely break and would come back ,

Razvan Popescu

We stayed at Servatur Riosol for a few nights, and the view from our room was absolutely stunning – definitely the highlight of our stay. The breakfast was quite disappointing, especially considering the high price. The options were limited and the quality was not great. After the first day, we decided to eat breakfast at nearby restaurants instead, which turned out to be much better and significantly cheaper. A major issue we faced was the lack of cleanliness, particularly in the bathroom. When we arrived, the floor was full of long hair from previous guests, and the toilet was dirty. Even after multiple visits from the cleaning staff during our stay, the toilet was still not cleaned and the hair remained. In the end, my partner and I bought our own cleaning products and cleaned the bathroom ourselves – definitely not something guests should have to do on vacation. There was also quite a bit of noise during the night, which is somewhat expected in a touristy area, but still worth noting. Overall, despite these issues, I’d say this is a decent hotel for the price we paid. I would recommend it to anyone looking for a spectacular view, as long as you can overlook some of the downsides.

Gordon Urquhart

Stayed here twice this year , February and May. On both occasions welcomed by friendly reception staff and found them to be very helpful from helping to move room because of my mobility issues, to phoning taxis for trips down the mountain . Big shout out to Oscar and his staff at the restaurant , welcomed with happy smiling faces ,very friendly and the breakfast was superb. Wide selection of fresh fruits, juices, meat and cheeses and all you need for a full English. The pool area so relaxing and the pool was heated in February, The rooms are basic and clean ( didn't come on holiday to spend all day in my room ) . No air con and the wardrobes could do with some more shelves, free safes and WiFi . The views from the balcony are stunning . Thank You to all the staff at Rio Sol , we shall be returning to the in September and looking forward to it already

Rachael Armstrong

If you want good value for money,then book this hotel.Some reviews have been very unfair for this hotel which made us worry and unsure whether to book,so pleased we did!. This hotel has the best views ive ever seen from a balcony. The staff are fantastic and never stop. If you want abit of peace and luxury i would recommend the roof top bar,although the main pool is great and heated,which is a gamechanger. The rooftop bar includes 2 'proper' cocktails, comfy beds and chilled atmosphere. Our room was very spacious and had sun loungers on the balcony,which was a bonus. The food at this hotel is the best i have had at an all inclusive and so much choice! All inc Drinks were ok, what you expect but if you want some proper drinks i recommend the irish bar nearby, good music and very welcoming. I will definately come back to this hotel, had a lovely time,thankyou!

Vicky Mannion

Lovely place, although it is on top of the mountain so it is quite a trek down to the beach or town, but It only about 6 euros for a taxi back up, we did walk back up once and counted 711 steps up from the beach, not including the bridge and road we crossed and the walk between steps. nice and clean, but does require some upgrading, no air con in any rooms but there is a fan. Overall had a fab week here not much to do though unless you like lounging around the pool all day and drinking at night.

Krzysztof Groblewski

Looking for a 5-star luxury palace? Keep scrolling. Looking for amazing views, solid vibes, and a tan you can brag about? Riosol’s your spot! First things first: this isn’t a Michelin-starred restaurant experience, and you won’t be sleeping between silk sheets. But for the price? It’s a steal. Honestly, I’ve paid way more for hotels that barely deserved a polite nod. The views here deserve their own Instagram account. Whether you’re sipping coffee on your terrace or belly-flopping into the pool, it’s breathtaking. We booked a premium apartment and the terrace was chef’s kiss – two suncovered sofas, two loungers, an umbrella, table, chairs... basically a VIP lounge for two (or four if you’re feeling generous). Inside the apartment: everything you need, nothing you don’t. Bathroom? Well... it’s seen some stuff. A little mold, a rebellious toilet flush – a real warrior’s lair. But hey, the A/C was cold, the fridge was colder, and the stove got hot – science! The restaurant? Solid. No Michelin stars, but no food poisoning either. Staff were super friendly, like the kind of people you’d invite to your BBQ. Warning: If you like wrinkle-free shirts, start praying. There are four irons for the entire hotel. That’s right – FOUR. It’s basically the Hunger Games, laundry edition. Special shoutout to Daniel at reception – the man, the myth, the legend. If hotels gave out MVP awards, he’d already have a shelf full. Somebody give that guy a raise (and maybe a parade). One last thing: No free parking. If you bring a car, budget about €6/day for parking. Or bring a skateboard.

Anna

We had the very top rooms and the views were very nice, we enjoyed it a lot. The room was simple yet comfortable and clean. The only problem we had was with the shower, where the water was either too hot or too cold (thus the 4 stars), we didn’t inform the reception though because we were staying for a short period of time.

Linda

Lovely hotel I cannot fault it. All staff friendly and helpful. Food very good lovely pools with very comfortable sun loungers. We fly home today and will definitely be coming back. We did all inclusive but if you do self catering there is a well stocked shop with everything you need. Thank-you Altamar x

Craig Maxwell

Great holiday, fantastic staff, and room service. Entertainment in the evening was as expected for a 3* hotel. Hats off to the chefs. The food has been exceptional 100%, the best all-inclusive food we've ever had, with on the balcony BBQ experience as well. Would definitely return. If you are hard of walking, would not recommend it as even though there is a lift, it was temporarily out of order at times. Good access to taxis to get around, €5-€20 depending on which beach or shopping centre you wanted to visit. Overall, we've had a great holiday.

Fleur Wade-Considine

Wow! what an amazing place for a holiday. This hotel is so beautiful, has amazing views , the food is delicious and the staff are fantastic. A special shout out to Mario on the bingo. We loved it so much we came back every day! We cannot wait to return ☺️

Stuart

The bar staff totally let this place down! If your all inclusive it's fine as you help yourself but if your not then it's poor. During happy hour instead of giving you another drink for free they make one and pour it into 2 smaller cups and charge the same price as normal! Have been here twice now and won't be back. Go next door, Ocean Hill is much better!

Anton Phillips

This hotel has a good family atmosphere! Our children absolutely loved their experience, especially the ice cream by the pool until 4 PM. The daytime and night time entertainment was decent, though there's certainly room for improvement. Limited vegetarian options at the daily food buffet, they have a secret vegan menu just ask the reception. Overall, a really enjoyable stay for families!

Susan Brown

Family friendly hotel, 10/15 min walk from lighthouse. Return visit this year, two bed units are great size, room facilities good (no kitchen area). Rooms serviced everyday. A number of pools across the resort, main suites pool our preferred location. Pool bar open all day with snacks, and a lively but not intrusive animation team providing adult and child friendly entertainment all day. Bingo to yoga to cocktail making to water polo etc. Same team often do the evening entertainment (kids disco followed by show at 930pm) which again is family friendly. Animation team are immensely friendly. Board options range from b&b to all inclusive, buffet style restaurant.

Becci Rosemin

Fantastic Family Stay – Animation Team Were 5 Stars! We had a great stay here! The animation team truly made the holiday—they were absolutely 5*—so friendly, energetic, and always getting everyone involved. There were loads of activities throughout the day for both kids and adults, which kept us all entertained from morning to night. The pool area was lovely with plenty of sunbeds available, so no need to rush out early. Just a heads-up: no inflatables or ball games are allowed in the pool, which was a bit of a shame for the kids, but it did make for a more relaxing atmosphere. The food was good with lots of variety, though it would have been nice if it was served a bit warmer or on hot plates. Still, we always found something we enjoyed. Our room was perfect for our family of five—two bedrooms gave us plenty of space, and it was cleaned daily, which we really appreciated.

Jamie Craig

Like others we had a fantastic stay and would definitely stay here again. All the credit to the animation team and cleaners is absolutely deserved - thanks. Not seen others commenting but the dunes walk arranged on site is brilliant. The few choice was brilliant but I'd agree that it could/should be hotter. I tended to go for the freshly cooked things. Thanks to all.

Geeny De Jesus

Really good! The people here are so nice, very clean and we will definitely come back. Sadly we only stayed here for one week. The food is good, activities are fun and all services are very well taken care of! Thank you for the good time!

Marek Zieliński

Family stay for one week. The room was really nice and clean, as well as other parts of the hotel. The staff is really kind and helpful. Private parking for hotel guest is definitely a plus 🙂 Water in swimming pools is warm, but for some reason also salty. We had all inclusive, but for some stuff you have to pay extra. Also the mini bars in between main deals are mostly fast food and drinks, which is not ideal especially with kids.

Maria Belen Rivas

It is a great big hotel with spa, big swimming pools, excellent views around, and great service. I was a bit unsure about it reading the reviews about the food in the restaurant. The food is really good. It has local Canaries and Spanish dishes. It tastes really good. The rooms are perfect and the entertainment is a bonus. The aqua dance pool is a bit too deep to be able to do the dance. We are enjoying our stay here.

Kaitlyn MacQuarrie

First of all, the hotel was beauuutiful! Just like the pictures. On arrival we were kindly greeted and checked in sharp, reception staff were really friendly! Room- Perfect, very spacious, especially the balcony, and the room was kept very clean daily. We had an incredible sea view. There was an average sized TV which was direct view from bed. Would have preferred a double bed instead of twin beds but we weren’t entirely bothered to ask for a change. Bathroom was lovely, walk in shower and lighted mirrors! Plenty of wardrobe space too. Cleaning staff- This is the reason Gloria Palace has lost a star from us. First 5 days into our 9 night stay, I had no complaints, room was freshly cleaned daily to the highest standard, 2 glassed bottled waters daily. Now on our 6th day, I wrote a note to the cleaners kindly asking for our room to be extra romantic as it was our anniversary! The cleaner done a lovely job at doing so, bed was made lovely as shown in pictures below, even gifted us a bottle of prosecco. Now, I was planning on giving a tip of course! as I do everywhere I go, to the cleaning staff at the end of our stays. But on the 7th day I noticed €10 had been stolen from our room, I decided not to complain at reception, but instead I chose not to give them a tip, whatsoever. There was a safe available to use but we decided not to, due to not having much euros, as we use card mainly, so we chose to carry our purse/wallet on us. On this occasion I left €10 (in my bag) accidentally, and as soon as I remembered and went to check… it was gone. Lastly, on our last day we were woken up to the cleaner knocking on our door, asking us when we would be out of our room, which is concerning as i’m sure they know check out time, so I told her we would be out at check out time. Then… One hour before check out time we were again… rudely interrupted without a knock on the door, the cleaner walked in, noticed we were still in our room, and walked out without saying a word. Furious but not going to let that ruin the rest of our lovely experience. Entertainment- Didn’t partake much, but seemed to have a variety of different things every night. Food- Was fairly good, plenty of choice, different options daily and staff were friendly, attentive and professional. We were half board and I can say we were surprised that we didn’t get at least one drink included with our dinner as other hotels we have stayed in have offered at least one drink with our meal. The main restaurant was closed due to a refurbishment so meals were served at the snack bar (outside) not ideal at night as it was breezy, but there was Gazebos put up which was good considering it rained pretty bad 1 of the nights. Pool- There were 3 pools, we only used the adult pool. It was spotless, not too cold, only used it a handful of times as we were not keen on the salt water. There was plenty of sunbeds available at any hour throughout the day which was great. Location- The hotel is very uphill, so don’t recommend if you aren’t keen on hillwalking up to your hotel. But it does justice with the views I promise! There is a small market shop down the bottom of the hill which is open until 8pm, the next shop after 8pm is around a 10 minute walk. The hotel has a free bus which takes you to Playa de ingles or Maspalomas which we used twice! We spent half a day at the Dunas Maspalomas, we definitely recommend walking through from start of Dunas Maspalomas right into Playa de Ingles for spectacular views, only a half hour walk for us but it can be very tough walking through the sand! San Agustin is very very quiet, not much around so if you are looking to go somewhere busier San Agustin isn’t for you. We enjoyed the peace and quiet! Definitely more of a chill spot. Thalasso/Sauna- We had a lovely experience here, we definitely recommend trying it out during your time at the hotel, we left feeling super relaxed. You get a discount with them when you are staying at Gloria Palace, the price was fair. Probably won’t return to Gran Canaria, but I am overall satisfied with our stay.

Anastasiia Maniakina

We had a fantastic stay at this hotel! The location is excellent, making it convenient for exploring the area. Our room was spacious with a beautiful view, and everything was well-maintained—not worn down at all. The food was fresh and delicious, with plenty of variety. The hotel has lots of friendly and attentive staff, ensuring great service. Room cleaning was excellent, and the swimming pools were spotless. It was also convenient to have a pharmacy on-site, along with a gift shop stocked with all the essentials. As a family of three with a 10-year-old, we had a wonderful experience and would highly recommend this hotel! Would definitely return!

J R

This is a BIG hotel. I’d guess a thousand guests plus ! It is fastidiously clean, the rooms and all communal areas are very clean and very modern. The food is good we’ve really enjoyed it - it’s a canteen for 1000 people so anyone could nit pick, but no one will lose weight staying here !! The pools are nice and sun beds plentiful. Really nice hotel and staff. The beach is a 10 min stroll away and there are plenty of shops, and it’s around €13 for a taxi to either Maspalomas or the aqua land - highly recommend both. Beware being half board and assuming soft drinks are included - we had a €52 surprise bill on checking out for table water 😬 Overall we’ve loved staying here !

Nikki Long

Second time in 6 months staying here. The hotel is lovely, clean and well maintained, our housekeepers did an amazing job throughout the week always leaving our room perfectly clean. Only niggle is the fridge in room does not get very cold which was an issue for my medication that had to be kept cool. Food is ok with a wide variety to choose from, desserts let it down as most have cream all over them and they seem to be the same every day. The pool is lovely and warm Staff all friendly and professional especially the young man that checked us in, he is an asset to the hotel. We even got the room we asked for! Great location, good ambience we will be back in September.

elaine feltham

Stayed with a friend at Barcelo Margaritas April 2025, All inclusive, lovely hotel, and a brilliant stay. Pool (1 of 3) by the breeze bar nice and warm, pool towels are provided, we did not try the family pool up the steps. Pool entertainment staff, Deya, Maya, Savana lovely girls got everyone joining in with different nationality guests with different games every day, bingo, etc. Bar staff Diego, Josh, Alexander, all lovely. Snack bar breeze had hot dogs, burgers, toasted sandwich, salad, pasta, ice creams, very good selection. Restaurant good selection of hot food, themed nights, i.e. chinese, mexican, plenty of fresh fruit, pastries etc. Again all staff at cooking stations very attentive, soft drinks and wine. free bus to the beach, walking distance to main shopping area, but only 3.95 euro taxi if you need. Room: We were on floor 7 lovely views, but lifts to each floor, if you can not manage stairs. Spacious room, toiletries in bathroom, Cleaners/maids very good will change anything you ask and provide a very good service. Evening entertainment some very good and some not so good, but after lounging by the pool and eating all day my very comfortable bed was calling my name. I would say this hotel is more for couples rather than families with children. Would I stay again: Absolutely, you will not be disappointed.

Adrijana Vujadin

Lovely experience with the staff and the hotel. Very spacious and clean rooms. Great pools and atmosphere. Food is okay, that is something thar can be improved. But overall I would come back again.

TJ17

Lovely hotel, staff were efficient and very helpful. The housekeeping was exceptional. The room could have done with a lick of paint, but apart from that it was functional and had everything you required. The choice of food choice was wide and varied, something to suit everyone. couldn't think of anything more, pity the hot food was lukewarm, at best which let's down an otherwise excellent hotel. Sort out the food temperature and this hotel would get five stars

Sharon Parsons

Lovely hotel, staff were super friendly and nothing was too much trouble. Made extra meal at buffet restaurant as my autisic son wouldn't eat anything. Had slight problem with tv and rang reception as I thought I was missing how to get it working and they had someone at my door to sort it for in in less than five minutes. Excellent customer service! Spa was fantastic i had two massages over the week and both were great, games room for kids, friendly welcoming atmosphere in bar with entertainment every night. Also do room service for small selection of food and drink for extra price. Pools were great, plenty of loungers available and lovely grounds to sit in. Highly recommend hotel, will definitely visit again

Leeann Hackleton

We had a superior bungalow and it was lovely and clean. Big shower and working air con. All the staff were very friendly and the pools are well maintained. We will definitely be coming back. The entertainment staff for around the pool and getting the children involved were fantastic. Nacho I believe the guy was called and he was great with everyone not just the children. Good food too. I also have severe allergies and the staff were incredible at accommodating me and my needs.

anonymous

Just arrived. Room very dated. Aircon is in the kitchen not the bedroom? The bungalow stinks of 💩. No complimentary bottle of water - that's a basic necessity when you arrive. €800 for 6 nights and you couldn't provide me with a drink of water after an 8 hour journey ☠️ 3 cockroaches in room on day 1 The food is horrible. Dry Pork 2 days in a row, low quality, fruit desert today was a choice of melon, melon, melon or melon, 4 different types. No drinks at all with half board. Not even squash or a water fountain. Staff lovely. Cleaning team are lovely and polite. I won't come back for the high price tag. I suspect your reply will just be trying us again. Maybe for a discount but not for €800, there are better places for less.

karina rickute

Terrible hotel. Start from food always cold and no choice to get slice of pica not possible cause guy working hard around doing other tasks so with kids we have to go always local restaurant every day. Even rice it's radical disgusting. Very bad service. Staff feeling under pressure place not organised for holiday specialty with kids. Shower is broken smell terrible even toiletries u need to organise from simple soap or shampoo. Reception lady from Germany not very healtfull and rude cause miraflor suites doesn't belong from where u taking a key. This place made my family holiday horrible. I made mistake next time I'll check more reviews detailing where to go this was blind decision. No Internet today place on building construction nobody informed us about circumstances.

Louise Manger

We had a brilliant experience and were met with the most wonderful staff! Some real stars in particular were Nathan, Claudia, Nicholo. There was so many fun activities for everyone to join in on and we would definitely recommend! ☺️

Stéphane Marthe

I stayed in a superior studio, fully renovated. Awesome place! Wonderful staff! There was a lot of work for renovations during my stay, was not too.disturbing, place will look very nice when all works will be done. Restaurant at the Miraflor was not finished, I had to go to the Rondo, which is just across the road. Good quality of food and beverages.

Isaiah Newell

I recently stayed at Abora Catarina in room 230 on an all-inclusive basis, and I had the most amazing experience! The staff were absolutely fantastic – always welcoming, friendly, and truly went above and beyond to make my stay special. There was a great variety of food and drinks available throughout the day – everything was fresh, delicious, and catered to all tastes. The atmosphere around the resort was vibrant yet relaxing, and the service was consistently excellent. A special touch that made my stay even more memorable was how they surprised me on my birthday with a lovely personal message and a box of almond chocolates in my room – such a thoughtful gesture that really made my day! The room was clean, comfortable, and had everything I needed. I couldn’t have asked for a better holiday and will definitely be coming back. Highly recommend!

Sem Chin

We as a family of four, two kids aged 9 and 12, just came back from a week's holiday in Abora Catarina. All the staffs were really friendly, from the cleaning team to the restaurant and the entertainment team. Special mention to Tom at the reception desk. He was very helpful at our check-in, and on day 3 when I had emergency situation he went above and beyond to help. Food was good, they have a theme for each day and you do get quite a variety of cuisine. I like their self service drinks (water, fizzy drinks, tea and coffee) and snacks (sandwiches, doughnuts and muni muffins) at the lobby where you can help yourself 24 hours a day. They also have snacks and drinks by the pool where you can just go and get what you want, unlike other hotels where snack time was limited to 2 hours between main meals. Our room was spacious m, some rooms have private pools. Our kids love the water slides. The location is good, 5 min walk to the sand dunes, 25min walk to Playa del Ingles beach or they have an hourly bus from 9.30 to 15.30. The bus stop to main cities/towns is just outside the hotel, and most tours provide pick up at the roundabout near the hotel too. Very convenient. We took a bus to Las Palmas, 6.25euro each way for adult/kid.

John H

Our young family of four recently stayed in room 314 at Abora Catarina and we had a truly fantastic experience. From the moment we arrived, we were welcomed by friendly and attentive staff who went out of their way to make us feel comfortable throughout our stay. The room was lovely and spacious, with plenty of room for the whole family to relax. Everything was clean, well-maintained and thoughtfully laid out, making it a perfect base for our holiday. We really enjoyed the food and drink options, with a good variety each day and something to suit all tastes, even our picky eaters. The pool area was a definite highlight, with plenty of space to lounge and relax without feeling crowded. Our children absolutely loved the fantastic splash park and took full advantage of the kids’ activities, which were brilliantly organised by the excellent animation team – full of energy, fun and great with little ones. Another big plus was the location, just a 5 minute walk to the beautiful dunes, which made for a great family outing. All in all, Abora Catarina was the perfect choice for our family holiday and we wouldn’t hesitate to return. Highly recommended for families looking for a fun, relaxing getaway with great service and facilities.

Kevin Sousa

Fantastic experience this past week in room 108. The staff are amazing, friendly, and attentive to your needs. The rooms and amenities are all very clean, organized, and efficient. The menu is varied and delicious, and the all inclusive package is worth it. The hotel is also very family friendly and the entertainment staff provide great energy! The location is fantastic - close to the sand dunes, beach and to shopping centres. I would definitely recommend!

Bartosz Milewski

Very nice hotel with a really great range of food. The two biggest highlights for the hotel are the food and the original shows. The entertainment in the evenings was very enjoyable. However, there was not much sport to do. So definitely avoid if with a teenager that is sporty. Lots to do for little children but not as much for the rest. Overall very nice location, close to the Maspalomas Dunes and beech. Warning: not all people were clothed when walking at the seafront of the dunes. To conclude, good food and evening entertainment but not much sport and activities for 13+ children.

Joshua Downs

Having the most amazing time here and I will definitely come back again. If you’re thinking of coming here then don’t hesitate. It’s the most amazing place and you won’t regret it. Fran is the greatest entertainment staff I’ve ever met and I will remember this holiday for years to come. 10/10, would recommend to all my friends and family.

Rafał (Rougheee)

We’ve just returned from our 8-day holiday. The staff were very polite and helpful. The hotel itself does deserve its three stars. The rooms are quite spacious, regularly cleaned, beds comfy (could have been joined permanently to avoid sliding apart). The portable air-conditioning unit requires leaving the balcony door open and is quite noisy. With all the noisy entertainment on the stage by the pool one just wants to keep the windows shut to enjoy some silence. We were provided with the All inclusive option: the food was quite tasty but of average quality ingredients. Luckily, there were many options to choose from so everyone should find something to please their palate. We have only tried breakfast and dinner meals as at the time of lunch menu or pool bar snacks we were away sightseeing or enjoying the beach. The location is okay, exactly as described on the website. The free beach bus could run more frequently though. It’d be great if the pool and jacuzzi areas were available until 9p.m. We didn’t get the chance to use them more than 3 times throughout our whole stay because of such short opening hours. The lifts need more attention and the room doors that are far from soundproof. On the whole, it was a very pleasant stay.

Michael

No other words but excellent! Nice clean hotel with very friendly and always helpful staff. We don't do all-inclusive very often, but it's a lot easier with 2 young children, but it was by far the best all-inclusive food we have had! Endless choice and always something different every day. Also, lovely fresh, thin based pizza is available all day from the snack bar along with salad and other snacks. The bottom pool is always lovely and warm, and a great little kids pool and kids club to the rear of the hotel. Had a great room that always had the sun on the balcony and nice views over the pool. Great entertainment on a night and a good mixture of music playing through the day. Little kids' arcade area was handy for nighttime. Only 1 negative was that the gym was very basic, which could do with a bigger room and some more weight lifting equipment. Will definitely visit again!

Judi Ryan

We can't fault the hotel in general. If your idea of heaven is lying by the pool in the sun all day then this is a great place to stay but for us the negatives were the location and our room location. We enjoy walking to the lighthouse daily but the hotel was too far for a comfortable walk, there was a free bus and the local bus and taxis but we enjoy the exercise, also we like to stay on the patio/terrace and don't go near the pool but our room was in blockD and the patio was is shade all day we did ask to be moved and the hotel did move us to a sunnier room. The positives hugely outweighed the negatives. The rooms were very nice and comfy, the food was full of choice and tasty, every meal there was always chefs cooking fresh as well as the preprepared food. There was always good daily and evening entertainment and the staff were great. We would not come back but only because of the location if we didn't want our daily walk we would be back in a flash.

Charley Winter

This is our second time at this hotel. We came back as we loved it so much. The animation team are all so lovely and easy to get along with - not forceful for you to get involved in activities either! We first came in 2023 and would say there was probably more for smaller children the first time around, but never the less, it has been really lovely again this time around. The food is very good for an all inclusive, there’s so much to choose from!! Eli & Beyoncé’s twin (😏) have been so so good with my daughter!

Devon Granger

Fantastic!! Fantastic food choices… loving the pizza. Amazing views, friendly and welcoming staff. Bars everywhere, lovely quiet adults pools, lovely cocktails, filling snacks. Slept well, firm beds. Good air con. Cleaners are good. Wherever you go there’s an incredible view. Yes there are stairs a lot of them as it’s on a mountain and that’s clearly obvious in the photos before booking but we arent lazy and was good to walk all the food off so not complaining.

Diana Tonenchuk

We stayed for a week at the Mogan Princess & Beach Club hotel in Gran Canaria for a holiday. We came to celebrate my husband's birthday, which took place during our stay. Unfortunately, we didn’t even receive a simple “happy birthday” from the hotel. There is a huge difference in how the staff treats Spanish tourists compared to tourists from other countries. They practically kiss the Spanish guests’ feet, while others are treated with rudeness and disrespect—from the reception staff to the restaurant employees. The room service was terrible! Our bed linens were only changed on the fifth day after we complained at reception—and this is supposed to be a 4-star hotel! Throughout the whole stay, the bed linen was changed completely just once. The second time, they only replaced one pillowcase and the top sheet, which had holes in it. The pool wasn’t cleaned even once during our stay, and the small tables near the sun loungers were never wiped down. As for the restaurant, the only positive thing is the view from the window. The staff clearly have no idea about cleanliness or hygiene. Once, a wine glass was broken, and the waitress wiped the floor with napkins and then wiped the table with the same ones! The staff reserve the best tables for their friends, acquaintances, or simply for Spanish guests. Reception staff are unprofessional—some don’t even speak English, and some just ignore you when you approach with a question. During our entire stay, only two staff members were at least somewhat polite and helpful: the young woman who checked us in and a young man in a suit (unfortunately, we didn’t catch their names). But the worst of all was Claudia—every time I came to the reception desk, she simply ignored me. The only positives of the hotel are the beautiful views and the tasty, although repetitive, food. Everything else needs serious improvement. It’s hard to believe they have a 4-star rating! The animation program was terrible. One evening, a young female entertainer came up to my husband, snatched the cap off his head (which had his sunglasses on it), and started dancing in front of him. She nearly broke his expensive sunglasses!

Daria Blahut

We had a fantastic stay! The hotel is clean and the staff are extremely friendly and helpful — truly a highlight of our trip. The food was a big surprise in the best way: everything was delicious and fresh, which is rare for a large all-inclusive resort. There was a great variety of fresh fruit and different kinds of fish, all freshly prepared! The views are beautiful and very relaxing, pools are great!The rooms are on the smaller side, but they’re clean and well-maintained, which was perfectly fine for us. Overall, considering the price, this hotel offers incredible value. Big shout-out to the amazing staff — they really make the difference!

Èva Kovács

We really like Princess Hotels, and we were not disappointed this time either. Beautiful surroundings, wonderful location. Kind, smiling staff. Clean rooms, delicious, varied fresh food and drinks. The hotel's own bus takes you to the beach several times a day, and once a day to Mogán. An added bonus was that upon arrival we received information translated into our own language. Thank you very much for everything, we had unforgettable experiences and a lot of relaxation! See you again Princess!

Anna Wadcock

We had a wonderful week at the end of February. Our room was a junior suite in block one. Beautiful views, weather was wonderful. The food was really good for an all inclusive but what completely made it was the great staff that work there, from reception and security to the cleaning team. Victor who ran the service in the restaurant was amazing, you could see the constant attention to detail directing his team, managing hundreds of people. All tables were cleared and reset promptly and guests taken care of. Very efficient and professional. The entertainment team were fantastic, lovely people who all ensured the guests were engaged. Ishmael, Pedro and the lovely French lady (sorry I forgot her name) were wonderful. We had a lot of fun and they were constantly smiling and chatting to everyone between the activities and even during their rest times. The darts competitions were fun as well as the aqua dance. We also enjoyed some time down the beach and availed of the beach bar down there which is part of the hotel too. This is a great addition to normal all inclusive hotels. Thank you for a lovely holiday Anna Danny and Tom