Tammy Gazeley
Where do I start...let's start at the beginning. When I checked in, I had to pay €70 in tourist tax. This was a shocking amount and apparently the cost coincides with the star rating of the hotel. I went into the restaurant to have lunch whilst my room was finished and cleaned. As I sat down, the food was cold and there were ants on the table. If the restaurant were outside, I could forgive this, but it wasn't. The food at lunch and dinner was always cold throughout my stay, it didn't matter whether I was there when the restaurant opened or an hour after, it was cold. Moreover, the food was repetitive, BBQ ribs 3 times in a week. It was bland and flavourless and it was stuff I can get at home. I had a chicken nugget for lunch and it tasted funny so I opened another one and it was grey. The chicken was grey 🤢🤮 When I stay in a Greek hotel, I expect Greek food; spanakopita, souvlaki, yovetsi, but there was only one "Greek night" where they did Gyros. The Gyros had more onion and bread than meat. If you want decent Gyros, you would have to leave the hotel and walk to a taverna 30 minutes away towards the aquarium.
My room overlooked the generator for the hotel. When I booked a "land view" room, I was expecting to see a garden, not a cliff side with the generator on it. When I had a shower, I noticed that the floor was covered in black mould. It was vile. The shower was luke warm. The WiFi was only available in reception, the main bar, restaurant and roof pool, it didn't stretch to my room and I was lucky if I had 5G signal so I was completely cut off from everyone at home.
The cleaners didn't clean anything whilst I was there. I would leave the sign on the door that asks for it to be cleaned, and all they did was make the bed and give fresh towels. None of the surfaces were cleaned, the back mould was evidence that they didn't clean the shower and they didn't give you fresh sheets.
The hotel staff allowed the stray cats to wander the corridors, meowing at all hours of the night. The hotel staff, barring a few, were rude and obnoxious. There was an objectively good looking barman who would just slam my drink on the bar and when I said "thank you" in both English and Greek, he would just grunt at me. The power went out one night, due to the weather, so the generator started, and where did I say that generator was? Right outside my room. It sounded like the Russians were coming. I always take ear-plugs with me which protect against 27 decibels and I could still hear that generator with the ear plugs in!
The "entertainment" every night was repetitive and boring. My first night was bingo where you could win a cocktail (because even all inclusive guests had to pay for cocktails). The prizes should have been an experience on the island or a cash prize or something but a cocktail? Then there was a lot of "dance nights" just pithy discos. As mentioned earlier, there was a Greek night where we got to see traditional Greek dancing and that was good and worth seeing, however other than that there wasn't anything great. The "entertainment team" were nice people, however they would change the activities last minute. I was expecting a music quiz one night and it was changed last minute to another "dance night".
I can honestly say that I hated every minute of being in the hotel. I enjoyed the activities outside of the hotel (the ones that weren't cancelled due to the bad weather). I don't know who gave this hotel a 4* rating -maybe it was the ants- but it doesn't deserve it. I will never stay in this hotel again and honestly, I doubt that I will ever visit the island again.
Da Je
We had a Bungalow here and wi-fi wasn’t working!!! So, some bungalows have a wi-fi, some don’t. It’s weird because hotel’s wi-fi works even when you eating in near by restaurants but doesn’t work in it’s own bungalows lol I guess it just can’t reach that point where bungalows are, but hotel itself has good connection.
There is a lot of steps in hotel and around.
That whole area is pretty hilly, but beautiful.
There is another thing I don’t understand - Breakfast is delicious, a lot of choices and perfect food, tasty! Stuff is friendly!
But there is no control over who’s eating, they don’t check if you paid for breakfast when you go to eat, which kind of made me feel like an idiot paying breakfast in advance and everyone just comes eating it lol
Hotel is clean, you have people working on it every day. It’s right next to many beaches and bars! Pools are clean!
They have shows going on at night, traditional dancing, or free gambling for cocktails. Always someone different. Pretty fun! Cocktails very delicious.
Christos is the guy that should be a manager there, he is born for professional service and managing situations.
Lia V.
Overall the stay was okay, but definitely not a 4 star hotel.
The staff were very friendly, both at reception and in the restaurant and helped us with what ever questions or minor requests we had.
The view is quite stunning and the location I guess okay, considering the island. There’s quite a variety of restaurants and shop within walking distance; same goes for beach.
There was a surprisingly good variety of dishes for dinner and not all drenched in oil. Lots of vegetables and good options at the salad bar. Really appreciate the amount of fruits as well.
Some activities planned every night, so that was a bit of fun.
The downsides are firstly the rooms. They are in dire need of renovation, as a lot of the furniture is old, walls/ floors chipped, old moldy looking fixtures. The doors also ancient, not sound proved at all so one can hear everyone passing corridor, talking and most annoyingly, dragging luggage at 6 am.
Indeed, the wifi signal is almost non-existent, could barely get some signal close to the balcony.
Ria Green
Had an amazing holiday here!! We were welcomed by staff and they helped with our bags up the stairs and also down into our room! All staff are amazing(reception, bar, restaurant, pool and entertainment)especially the entertainment team Mattia, Margherita and Zoe who made us laugh non-stop! They are all very polite and friendly people who definitely made the holiday and hotel experience a lot better, trying their best to keep everyone entertained… just a shame about the equipment that they have been provided with in the evening as it was a big struggle for them to use and breaks up a lot when using the microphone. The views the room with a partial sea view and in the hotel is beautiful and food is okay too, definitely not for the more picky eaters. The room we were in was alright and did the job it just needs a refresh with the bathroom/shower. The WiFi did not work in our room but it did on the balcony and around the hotel. Overall had an amazing experience (again mainly down to the team at this hotel)!!!
Rami Al Btoush
The hotel is quite good, actually very nice. The rooms were cleaned every day. The only downside is that the food was more or less the same, there wasn’t much variety in the dishes. Other than that, everything was excellent, and the view was wonderful. From the room you could clearly see the bay and the sea.