All-inclusive Majorca holidays

Amanda Chivers

Great location, staff in restaurant were very miserable all the time, the food was not great, they think we need chips every day. There was no where to fill water bottles up. So you have to keep buying water in plastic bottles which does not help the environment. Also all plastic cups in the bar. Plastic waste everywhere. The beds were very comfortable and the room was a good size. Evening entertainment was good. No room for luggage to be locked away before leaving the hotel. The swimming pool was good but the indoor pool was in a sister hotel up the road and cost €20 per person. No sound proofing, doors slamming all through the night on one occasion and you can hear next doors conversations. Cleaner walked in our room twice before breakfast while we were getting dressed. My sheets were marked and poo stained upon arrival and they were not changed in the two weeks we were there, I turned my sheets upside down so i couldn't see the stains. We won't return to this particular hotel again.

Milomir Popovic

The first impression is satisfactory. This is not a high category hotel, for that reason you cannot expect lux service. In terms of price and quality, this is one of the favorites. For the money, we got what we expected. I repeat, this is the first impression, we have only been here for one day. When we leave the hotel, I will write more. The only thing we are not satisfied with is the choice and quality of drinks. The food is more than we expected. Varied, tasty, plentiful... Drinks in the All-inclusive service could be a little better... Honest recommendations and special praise for the staff.

Margie Missy

We stayed in annexe which was a few yards down the road. Room was nice had 2 balcony’s and walk in shower. Not as clean as we would have liked plus no fridge or drink facilities. This was an all inclusive holiday but there minimum selection at bar and the food didn’t leave anything to be desired. Staff where so miserable plus the pool was disgusting. After years and years of travelling this as got to be the worse hotel I stayed in. I feel sad I’m writing this review but honestly the whole hotel needs a update

Joanna Żuchlińska

Really nice location of the hotel. The hotel is in need of a major overhaul, especially the bathrooms. After checkout you can leave your items but in the open unattended. Staff wasn’t nice :( and we have to sign a document when we was checking but it was only in Spanish, no English version so we wasn’t sure what it was… So it’s really hard to recommend 🤷‍♀️

Ola Bean

It's a typical 3 star hotel, the facilities are clean and look quite decent. Rooms are a bit different story. Bathrooms need an upgrade and you can hear everything from the corridor: lifts, walking people, whatever they say even in the room next door. That doesn't let to relax or rest properly. There is restaurant open 3 times a day for breakfast, lunch and dinner for the duration of 2 hours. It serves a great choice of food and everything is fresh and very tasty😋 They offer seats inside and outside which is quite good, otherwise it would be quite crowded. Swimming pool quite nice but not much space for decking chairs, you need to be very early in the morning to get yours. It was a nice stay because of the area itself but I wouldn't come back. If you leave early in the morning, you can have coffee and small croissants only.

George

We have returned from a 7 night stay along with our friends and their 1 year old. We were all a bit nervous about staying after the amount of awful reviews the hotel had got recently especially taking a young child on her first holiday too. It is definitely a 3 star don’t go expecting anything more than that, the hotel does appear quite dated and in need of a bit of a refurbishment but it was clean and tidy throughout. The rooms were very basic but again clean and tidy, the only thing I will say is the walls and doors are paper thing, you can hear everything , when our opposite room opened the door and close it it sounded like they were opening ours !! The balcony was quite spacious and had a beautiful view too The pools are great , especially the little kids area with the slides and fountains and we didn’t struggle to get sun beds however , umbrellas do go very quickly The entertainment staff were great , we didn’t take part in any activities as a group of 5 we just entertained ourselves but you could see they loved their jobs and there was always something going on for the little ones and for the adults as well to be honest The food …. It is edible and you won’t go hungry but very very repetitive. The buffet was pretty chaos as well when busy, the poor staff don’t seem to be able to get tables cleared quick enough and kids were just running around which I understand kids are kids but not when people are trying to eat There was a good selection of drinks on the bars along with ice cream, slush , hot drinks etc

Claire James

Lovely hotel very family friendly . My only complaint is my friend and I arrived at the hotel at 2.30 am along with other guests no one was offered anything to eat or any refreshments we were told that there were vending machines on each floor for water . Upon entering our we again found no facilities to make a tea or coffee for ourselves, water was also not supplied as a complimentary Like in other hotels where I've previously stayed. There was no fridge in our room to keep the water and snacks we had bought fresh! On a more positive note staff were very friendly lots of food choice at mealtimes and plenty for children to do.

Ian Mccarthy

Clean and tidy hotel. Great friendly staff. Food was good as a good selection each meal time from the buffet. We had a lovely break. Nice 20 minute walk into the town for shops and bars etc. Great facilities for kids and adults.

Dawn Thompson

Not what we booked, photos online were of a different hotel, we thought we had been taken to wrong hotel. Food was poor, unless you like 20 different ways to serve up pork chops, everything sat in oil. Lived on bread, cheese, salad and fruit unless we went out for food in the local town. Drinks were very weak and seemed to be watered down. Very stuck in the 1970's. Not impressed and would not recommend to anyone. It was a poor 1* hotel

Lianna Thomas

This was my first holiday abroad to this location, the hotel staff were lovely and the on site small shop was a bit over priced and if you bought a faulty Product the woman point blank refused to replace or give a refund and said not her problem. But the food is OK pretty much the same food offered most days if you like salad and fish you will love it . However the bus takes you to a beach nearby so I'd recommend going for the day and only down side is they do activities in the family pool and around the small splash area but the children seem to enjoy it which is all that matters. But it means playing in the pool is a bit harder. Another down side is guests tend to lay towels down and then go off leaving sun chairs not used but taken which was unfair especially as a single parent with 1 child I struggled to find a spot to place My belongs but I got offered a spare one by a guest.

Stephen Jackson

Went for an all-inclusive holiday for a week with the family, and it wasn't great there's 5 cocktails that you could have for free. Nothing more alcoholic was available without . The food is mediocre, but that's what you get with all-inclusive. the location is lovely. The sunrises are stunning it's only a 10 minute walk to cala D'or we're there's amazing places to eat out of 10 ill give it a 6/10

Patricia Richardson

We stayed here for 1 week in October 23, with a twin sea view room (rm505). Good air conditioning unit, quiet enoigh to have on at night. Hotel would benefit from an update, and the food could be a little more diverse. The menu for drinks is fairly limited for AI option, but has what you need to stay lubricated and happy. The room walls are a little thin, so neighbours can be heard. With single glazing windows, the noise does also travel from outside/neighbouring hotels as well. Some of this is due to the acoustics of the Cala area. On the whole, very good value for money, great staff, and beautiful location and views. If the hotel did get the updates, the prices not doubt would be much higher than they are now.

glenn hammond

Just came back from a wonderful week at this hotel, yes it is outdated and the food was not great but we already knew that and is more than reflected in the price , but now the good bits , the hotel is in the best location you could ever wish for and the views are nothing more than stunning ! , please book sea view as you will not be disappointed , the staff were friendly and hardworking and made you feel at home , big shout out to Sara the entertainment girl and the lady on reception who was so helpful and also the cleaning and catering staff who were very hardworking and always with a smile , just a note on the food , we always found something to eat and it really was not as bad as some say , the salads were especially good ! Cannot wait to come back again and visit this little bit of paradise !

Aneta Smietana

Hotel itself is not new, but well kept and very clean. Normally I wouldn’t go for HB (booked thru booking) but price was nearly the same as room with breakfast. Food was tasty with good variety, most changing daily. Service in restaurant and bar is terrible, had several bad experiences with them and I’m generally polite, non complaining person. First day during dinner one of the waiters came shouting on us that we cannot have drink during dinner as we’re not all inclusive, we were just looking around as it was first day (we haven’t approached pouring any drinks, didn’t have a glass in hand etc.) - and that’s only one of several unpleasant situations we had. It’s not mind blowing hotel, but good value for money (we’ve been in October, so it could be much cheaper than in the high season) and normally if not service I would rate it higher.

Els May

Booked this hotel as it was cheap and the location looked amazing. We paid for all inclusive but the food was so bad that we ate out most of the time. The rooms are extremely outdated and the whole hotel needs a refurbishment, but it was clean. The pool area is very small so we spent most of our time out at the beach. Overall its not bad if you plan to eat out and go exploring lots.

Kristina Khudolii

I stayed for 2 days and I liked everything. The rooms are clean, cleaning every day. The choice of food is huge. I think that everyone will find something for themselves. The staff is friendly. Not far away is a nice beach with beautiful sunsets. For this price I think very nice all inclusive hotel. I really don’t know why so bad reviews.

Stephen Smith

Not the best experience from an all inclusive holiday 3 drink in the day 3 in the evening to all be drunk in the dining room with your meal .all other drinks to be paid for even being all inclusive Holiday you are limited to where you can drink I understand the island has rules in place to reduce binge drinking come on spread 6 drinks through the day . Other guests were rude loud and obnoxious towards me and the female friend I was with not the most Brit friendly environment . Constant noise throughout the night from other rooms literally no sleep decided to move hotels after one night. Complained via email still waiting on response 4 days later . The faulty towers of Mallorca I will call this place. Or hotel from hell .

Kelly Reay

We came here as a last minute deal to get some late summer sun, and we got just that. We checked in in the early hours of the morning and it was relatively efficient, I think someone was being trained but he did a good job and we were in our room before too long. The room was basic but we didn't need anything else. I have questions over how the rooms are cleaned as after we went to the beach our room always had sand on the floor so it mustn't have been being swept. There was also always sand in the bath so don't think that was being cleaned either. The maid service was more of a bed making service. We liked the breakfast was a little later than other places we have been (8-10) as we are on holiday so some days wanted to lie in! The signs at meal times were not always correct, but it was pretty obvious what the foods were, not Michelin star but what you would expect for a budget hotel mass catering for a lot of people. I really enjoyed the 'special' dishes which were on the end each day, paella, pizza etc. Also that there was a sort of 'build your own pasta' with plain pasta, sauces and meats. We were disappointed the 2nd floor pool was in the shade for all of the morning as the 10th floor pool was closed. It did reopen during our stay and was lovely and quiet but there were no refreshments up there which was disappointing, we would have liked to stay hydrated whilst sunbathing so we had to bring our own drinks. The lifts, there are 4 and only 2 were ever working, we made around this as we were on the 9th floor, getting ready for the day then going down for breakfast so you don't need to return to your room is a good shout! All in all, the hotel was what we expected, the immediate area was a little run down but there are plenty of tat shops and bars and a good few restaurants on the beach front. If you can look past the reality of the financial situation living in a tourist town after COVID, go for it, you'll get a cheap holiday!

Bsowski Bsa

I had a very big problem with the room being locked with a magnetic card. One evening the door didn't open and I was left in only my shorts, which wasted my evening. Fortunately, the friendly staff gave me a second room and in the morning they repaired the door.

Christoph Knepper

Would if 0 Zero Stars of possible That Hotel Sucks. The people are very impolite. Everywhere is so much dirt and also insects in the room. Also the meals were not edible. 0/5 Stars Dont Book this hotel you will regret. Little Bonus: there are working three Security guys who are looking like they want to punch in your Face

Cassandra

This is the worst hotel that I have ever been to. The rooms are absolutely filthy - there were hair, blood and stains everywhere. The cleaning staff often skipped cleaning and we did not have essentials (toilet paper, towels). The staff at the reception are quite rude and many times do not acknowledge you. The food is very repeated and you would find the same dishes warmed up from the previous day, only the pizza was good.

Paweł T.

A big minus for animations mainly aimed at the French. The service in the hotel is also the first thing that speaks in French. Music often played some French hits. Overall, I rate the hotel positively, but such a focus on one nationality makes me feel foreign. Food was tasty, the coffee machine in the morning was good and ground but for lunch and dinner already disgusting instant and watered down

Kate Kenny

We had a brilliant stay. I can't find any fault, except of the coffee, which wasn't very strong 😁 Rooms basic, but clean, towels changed daily and bed made daily too. Food was great, plenty to choose from, we stayed 9 days and nothing repeated, always something different. Fresh Italian pizzas were top of the class! So was paella 😋 swimming pool areas clean too, staff very friendly. Most people were French but there were English people too. Entertainment was great as well, always in 3 languages, French, Spanish and English. I would definitely go back, this was my 2nd time there. Beach is literally 3 mins walk and other beach is about 10 mins walk. Very close to shops too, 5 mins I reckon. Lovely quiet area, but there's a night club opposite one side of the hotel, so that side is noisy 😁

Sue Beckett

Enjoyed our stay here 😊. Friendly , happy place . We enjoyed selection of food .Entertainment team work hard .

Matthew Woods

Could not fault this place in anyway Was worried that this was a French Hotel but if you ask Me it was far better than a British one no idiots the French and Spanish really know how to enjoy themselves and join in with everything. The animation team were absolutely amazing tata momo sisco valentine and dj matt Work so hard and their English is really good and we will definitely be back ❤️

Gordon Campbell

I don't understand so many negative reviews for this place, from the minute we arrived until the minute we left it was a truly fantastic experience. We arrived later after dinner had finished bit we were offered sandwiches which was a nice touch. The room was fine, clean with two beds,sofa, wardrobe and bathroom, nice veranda with table and chairs, what more do you need? One suggestion though, take an extension lead as we only had one socket in the room and one in the bathroom. Facilities were great, three pools, three bars, including a snack bar serving hams, cheeses and pizza throughout the day. The view from the pools is beautiful and you must watch the sunset from the main pool! All the staff from the receptionists, the bar staff to the entertainment team were so friendly, chatty and welcoming. You pay a euro deposit for your drinks cup and use it all holiday, it gets washed on every use and its a great idea, the drinks are unlimited and they don't hold back on the measures so be careful! Although the location is a little out of the way there is a bus stop at the top of the road and you can easily move around the island or you can rent a car or scooter from the resort. The food in the restaurant is very good, lots of selection and soft drinks, beer and wine on tap to help yourself to. The only negative for this resort is that it's huge and sprawling, lots of steep paths and steps so not really suitable for people with mobility issues, otherwise its worth every penny.

Darren Holland

Don't spoil your holiday by staying here. Arrived today 30/9/23 checked in by some young girl who didn't have a clue. Anyway on receiving the keys we were given a room that had 2 single bed for me and my wife that backed onto neighbours room which the only thing separated by was a bedroom door with keyhole looking straight through. We asked to upgrade and was charged 20 euros pp per night, thank god we only here for 4 days. All inclusive you have to buy your own plastic cup at 2 euros 50 cent. Breakfast, dinner and tea no snacks. They definitely want to make cut backs. If this place is still open next year I'll be surprised. Don't ruin your holiday honestly coz ruined ours. Food is bearable and I'm not fussy but if you have kids bring your own food. All staff never crack a smile but I'd probably hate working here to. Not got any good points even with it being so out of the way you would think they should put on a free bus. Everything seems to be 3rd World at this holiday so save your money

stuart skinner

Reviews read prior to going we're a little unfair We booked and decided to take on the chin any issues. The place was clean, staff friendly, food plentyful and swimming pools clear. We spent most the week next to the middle swimming pool which was generally quieter with nicer sunbeds. We took a morning down to the sea and had a great time in the warm waters of the Mediterranean. Yes, there are 370 steps down (and back up!). Check the tide times or getting in the sea could be fun. The room was adequate and what you should expect for two star. I would go back again 🙂

Jessika Carter (Jessikarter)

We stayed in one of the superior bungalows, although basic they were clean and done up to a nice standard. Food was basic but enjoyable although often very random and weird in their pairings. The location is great for views but you are a €15-€20 euro taxi ride away from the beach, something to bare in mind They have a shop, salon and other bits and bobs on site and the activities they offer are great. The wifi is awful, you have to pay extra for it and the connection is so bad. I’d also say the sun loungers are really uncomfortable and don’t adjust , that would be my only two gripes Good holiday for a cheap price, don’t expect luxury if you stay here but all in all very enjoyable

Vitalij Ciras

Rooms covered in mould, stinks in them as well… edible food max 30% in there as the rest is tasteless, burned. Tennis courts and other activities are abandoned there. No one is looking after the area. Gym machines are super old and dirty. Alcohol is no drinkable there not even beer. Everything so cheap and poor quality. Their disco or night club at night is one small room and few lights in it… towels with holes, majority of staff don’t speak even English. Reception one of the lady super rude and walking away from customers because don’t have patience to explain them the rules. Snack bar has bread few pieces of cheese and some ham.. 1 boiler on two rooms so always short of hot water, have to be quick and hopefully first to take shower in the evening before dinner. Only one good thing is one guide in the reception who was friendly and polite.

Gail Terry

Rooms were clean and tidy. I did have to ask for blankets as it was starting to get a bit chilly during the night. The staff were friendly and polite. Pools were disappointing. The two that were open were 3/4 in the shade most of the day. So the few sunbeds that were in the sun were squashed together and always taken! The other two pools that were opposite the building we were staying in were closed off( which i do understand at this time of year with not being so busy), but it would have made more sense having these ones open, as the the surrounding area around them, were a lot bigger and in the sun most of the day! The sun loungers had even been stored away, so you couldn't even sunbathe. The food was okay, plenty of choice, the wine was not to my taste , and you can't serve it yourself, has to be done by a staff member. The location was good for transport, the first stop for the buses was at the bottom of the hill, so always got a seat. Buses go frequently to the airport and Palma.

Hélio Cabrita

There's nothing good about this resort, its a 1star maximum. Our hotel was outside the resort with no security officer or receptionist, it looked like an abandoned place.  The entrance was flooded, there was blankets to hold the water, buckets on the floor, only 1 elevator working in a weird maze of rooms, and the elevator in one of the nights had pee on it. People drunk, screaming and shouting in the hallways, you could literally hear them inside the room. The food had no quality, plastic cheese, the bread was horrible, the coffee was watery, the juice was more water than fruit, the eggs were the only good thing, my friend took a cup and there was a little bug in it. On top of that they closed 1 restaurant of the hotel because it was the "day off", in a hotel ? Who closes a restaurant of the hotel like that? We went for a drink in the bar, the barman was so rude and wanted to charge me only in cash because he needed deposit for the glasses, ridiculous a resort charge for the glass acrylic, in a resort trying to force us to use cash. The room had good furniture, the rest was falling apart. Paint, mold, infiltration, toilet seat was loose, the bathroom windows never have been cleaned, the shower temperature even though you tried to control it, it changed by itself constantly, extremely cold or hot. Both the bathroom and the room had only 1 light working each. The room service was as basic as changing towels, making the bed and emptying the trash, not even the floor was moped or washed. We had a balcony with only 1 chair, the painting outside was cracking and falling, the bedroom was for 2 persons, not even a small table or an extra chair, and the top neighbours on the 5th floor trow their cigarettes multiple times down in our balcony. Absolutely, 100% the worst hotel I've ever been.

elena

The area the Hotel is in is nice, 1 min walk away from the beach. we got transferred to this hotel as the hotel we paid for was full? All inclusive, wasn't worth it. Free soft drinks and coffee weren't so bad, but the food wasn't any good. Food seemed to be re used from the night before, still left on side for breakfast. Hotel room very basic, but cheap. if you need a bed to stay it's OK.

Kara west

Went 5 nights & glad that was all , room’s disgusting & old fashioned. Not the same as the pictures. Only 1 swimming pool open others all shut. All inclusive was a rip off . 2 euros for a plastic cup & when you take it back to the bar you get it back. Food average , pudding was same cake everyday . Some of the staff were nice & friendly. Would not return to this hotel , very disappointed & waste of money .

Linda

The advertisement said all inclusive, but it's not. You have to pay for the drinks at the bar outside. Even a softdrink. And the food is very bad. Like really bad. We didn't even stay inside the resort. Our building was outside of the resort.

Darryl Coleman

Great 3 star Hotel ideal for all the family. We stayed in October for a week, the staff are very welcoming, the food is as you would expect for am all inclusive hotel. The rooms are very basic, there is no lock on the bathroom door, hardly any pressure in the shower, and a 45 euro charge of you want a fridge in your room. These are just little things, but they never bothered us, and we still had a great holiday.

Nia Williams

Fantastic hotel. Great pools ideal for adults and children. The slides are amazing, my grandchildren aged 3 and 8 were on them all day every day except when we went to the beach which was a few minutes walk away. Quite a few steps on the way back so not ideal for the less mobile. The rooms are spacious. The beds comfy and lovely soft pillows. Great air conditioning system. The choice of food was wonderful, something for everyone. All inclusive package fab. Snack bar open 10 till 6pm which was ideal for grandchildren. Best part of the holiday was the Entertainment team (Animation) they put on a fantastic show every night interacting with the residents and kids club was a life saver (although a bit worrying when I saw my granddaughter wondering around the pool area on her own when she was supposed to be supervised) Also a bit disappointed that my grandchildren weren't allowed to join in every session of kids club as they were reserved were french/Italian children. So out of 7 days they could only attend 3 sessions. The kids thoroughly adored all the Animation team as they were very interactive with the children. Plenty of beds around the poolside. Refreshing to see that they weren't being reserved. Although one family came on our last day and reserved 5 beds with their towels at 9am but didn't actually sit there until after lunch at around 2pm, very selfish. All in all a fantastic hotel with great staff and amenities.

David Forster

Had a brilliant time here despite our initial reservations. Small hotel in need of some updating. The rooms are clean and the air conditioning is a life saver during hot summer nights, but they lack suitable storage space and don't have a fridge. The food was better than expected. Although variety was limited the quality was always quite good. Plenty of room in the dining hall. The staff are a credit to the hotel. Friendly and always on hand. The absolute best thing about this hotel was the entertainment (animation) team. They were honestly THE BEST team we have ever seen at any of the hotels we have ever stayed at. Every single night without fail they had every person there up and dancing or joining in. I can't stress enough what a fantastic team they were. Another great thing about this hotel was there was no early morning rush for sunbeds. We were down at 8.30 every day and 99% of the loungers were still available. As for location, although it's a small resort there are plenty of local bars and shops. It was quieter during the day with not many people around but very lively on an evening. All in all a great hotel only slightly let down by the quality of the rooms.

olivia anderson

I recently stayed at the Globales Samoa hotel and overall had a great stay for a three star hotel! The hotel boasts a nice, clean bar and pool area, providing a good environment. Its location is excellent, offering easy access to nearby bars, supermarkets, foods and is only 5 minute walk to a beautiful beach. Theres plenty of sun beds and the pool is immaculate too! The variety of food available was good ensuring there's something for everyone's taste. However snack bar was a highlight, providing tasty options for quick bites including lovely pizzas. The drink selection was good, and the ability to purchase branded drinks added a nice touch (I recommend the Mojito!) The bar staff were exceptionally friendly, making guests feel welcome and well taken care of. We did however face a few issues during our stay! One notable issue was room cleanliness, as our bedding wasn't changed for several days, which was disappointing. Even when we spoke to reception it wasnt changed so we asked again the next day they came and just changed one beds pillows. It seemed that the animation team didn't engage as much with British guests, which might have left some feeling less included however one member of the team Heloise did make a real effort to include us when others did not. However the range of activities was good including yoga, water zumba, darts, shooting etc. While the food variety was good, some dishes tended to be only warm instead of hot. However, there were always alternatives to choose from and some dishes were gorgeous Overall, the Globales Samoa hotel offers a pleasant stay with a few areas that could use improvement, especially regarding room cleanliness and guest engagement by the animation team. Nevertheless, the friendly bar staff, excellent location, and food variety make it a worthwhile choice for those looking to enjoy Majorca!

Krzysztof Marek

As 3 stars food was good. Rooms clean and comfortable. The beach was about 200 m from hotel . Hotel service are nice and helpful. Unfortunately the swimming pool was not tu big but was much free sunbeds .

Jean Hamilton

This hotel was up the top of a very steep hill. Be aware that their ' all inclusive ' is not this, you only get three drinks at lunch and dinner and this is only deer or wine. Pool sunbeds not available UNTIL 10am and this is a pain as the sun is out and wanted to sunbath as we only had the weekend.😎 Some areas in disrepair and needed maintenance asap, water leaking! BUT food really good and there was Proceco at breakfast on Sunday. Dinning room very clean.

Victoria X

Had an amazing holiday! The staff were friendly and approachable. The food was delicious and it had many choices. The room was cleaned every day with fresh bedding and towels provided, the hotel is located near the beach around 15 minutes walk and many bus stops and restaurants/supermarkets around.

mustafa sulaiman

An excellent hotel that deserves 5 stars instead of 3 because of the cleanliness and the excellent food at breakfast, lunch and dinner. It is wonderful. The staff are wonderful. We arrived at 24:00 and were provided with food and water. If it was any other hotel, I am sure it is not ready to do that. Of course, I will come back here again next year. Thank you

D G

As a traveler on a budget, I recently had the pleasure of staying at the Blue Sea Costa Verde, and it was an excellent value. From the moment I arrived, I was impressed with the hotel's friendly, helpful staff and economical prices. I had the option of taking a transfer from the airport, but instead chose to take a taxi which cost me 20 Euros and got me to the hotel in 15 minutes. I'm glad I chose the taxi, as the transfer option was much more expensive. The food at Blue Sea Costa Verde was really good, with plenty of variety in the buffet. One thing I really appreciated was the fact that the alcohol was limited to three drinks in the afternoon and three in the evening. It's a great decision by the hotel, as too many drunk and noisy people can really ruin the vacation experience. The staff at the hotel were also very helpful and hardworking. Juan at reception was especially helpful - he gave me some great advice on the local trips I could take within my budget. Other members of the staff, such as Maria, Kevin, Sandra, Cati, and Gerrard, were also very helpful and friendly. Finally, the hotel has great access to public transportation. I was able to catch a bus outside the hotel to Palma and the airport with ease. Overall, I had an amazing experience at the Blue Sea Costa Verde and would highly recommend it to anyone looking for great value and a great vacation experience.

Debra Callaway

I've had a super long weekend. Staff so helpful and friendly nothing was too much trouble. As a solo traveller I felt safe. Food great and room spotlessly clean. Highly recommend. Thank you for a lovely stay.

Karl Stephens

Perfect hotel for a short break, clean and tidy with nice food and good service. The staff are all very friendly and very professional. Rooms were basic, clean and well maintained. Air con was poor so I'm glad I packed a fan, generally the air con throughout was not great. Breakfast is pretty standard but of good quality. Lunch has been a little disappointing, food quality is okay its just the combination of food is strange. Evening meal has been excellent, good quality food which is tasty. Snacks are as expected and good quality. Pool is small but adequate. Staff do not open the pool area until 9 am so people can't reserve beds which is good. Not a mad rush either. Entertainment team are hard working and do a reasonable job. One small negative is on the all inclusive you are only allowed 2 drinks per person at a time, travelling as a 3 was a slight inconvenience as another person always had to go to the bar. Would be nice to have some common sense and discretion to recognise we were 3 paying guests together. Overall I would recommend the hotel for a short break.

fluffyswan1

Great hoktel, it's only a 3 star but feels like a 4. Staff are friendly, hotel was very clean. Always managed something to eat at each meal and I am quite fussy. Bar staff were great, very hard working as you can imagine at an all-inclusive bar. That was my 2nd visit and already booked again for next year.

Maxine Smith

Absolutely Incredible! We were a group of 6 gals and loved every minute! Staff are definitely a highlight I hope the owners are super thankful for them all as they truly make the place so incredible! So many thanks to Daniel, who made our group feel so welcomed and brought so many laughs with his humour and kindness right from our first proper night! Rooms are fab too, super clean bathrooms are amazing and big and beds are super comfy, the AC has 3 options so if you don't want super cold like us over night, can have off or on lowest setting! Only small issues were storage space is little lacking in some rooms - we had 3 -, and one our fridges over heated a little but they let us know how to keep it cool (and fact we got a fridge amazing) :) Location is right next to the beach d'Or, made for great night time swims as well as day! But an hour bus away from Palma centre so bare in mind if you're happy with that ! Food was great, they made pasta Infront of you, tasted amazing and the pancakes too all delicious! Again staff are incredible and are kind from reception to bar to kitchen to housekeepers to waiters... honestly all! Thank you for everything! ❤️💃

Angela Best

Most of the staff were friendly except a few who I found were not. The hotel is beautiful. Lovely size room. I have used the spa facilities. You have to book a time slot as it gets very busy. Consisted of a jacuzzi, small pool heated, and sauna rooms. Love the gym facilities. It's inside the spa area. You can even book a massage. The outside pool area was lovely. One big pool and a small one. There was some entertainment every night. There was yoga. The food was not the best here. I didn't like the breakfast. It was either dry or overcooked. The lunches and dinners were on some days good, and others were not. Even though I loved the paella. It was a little dry at times or rice undercooked. The fish had no taste. Could have done with some seasoning. The deserts were the same every day. There was an issue with the WiFi, down for two days and having to ask several times for updates. They mentioned they were aware that someone would look into it. It would have been better to keep us updated rather than me chasing for information. On my final stay, WiFi was working. Having to use my own data and pay a fee daily to use it. I was not happy. I could not be without WiFi for all the time I stayed at this hotel. Not in this day and age.

Zlatko Eftimov

The staff at the hotel were incredibly friendly and welcoming, making me feel right at home from the moment I arrived. They were always available to assist with any inquiries or requests I had during my stay, which added a personal touch to the overall experience. One of the standout aspects of this hotel was its reasonable pricing. Considering the location and the quality of service provided, I found the rates to be quite reasonable and affordable. It's always great to find a hotel that offers excellent value for money.

Craig

After seeing some of the reviews before travelling, I was a little worried… but honestly don’t worry! My honest review, addressing some of previous concerns I had seen on other reviews: Cleanliness - I can’t fault it, the housekeepers have done a wonderful job, cleaning the room each day, changing towels when needed (you leave them on the floor - as per the notices in the bathroom). The pool area is spotless, along with the restaurant and the rest of the hotel. Staff - I’ve stayed at lots of hotels for both work and leisure, and the staff here are so helpful. Wonderful surprise when we checked in at reception to find out we’d been upgraded rooms to the main hotel without any additional cost. All the staff will stop and say good morning, and are so friendly. Food - Lots of previous reviews in relation to the food and quality. Yes, the food is not 5 stars luxury, but there’s plenty of variety, and I’ve seen everyone with plates piled high with food. Personally when I travel, I like to eat out at different restaurants each day for lunch and dinner, so I’ve only had breakfast at the hotel and one evening meal on the first night, but it was fine. Bar - I’ve not had to wait any longer than maybe 2 minutes to get a drink at the pool bar. Previous reviews said how long they have waited - which I don’t understand. There was a queue of 10+ people yesterday and the barman served everyone as quick as possible. Another point raised was the €1 for cups - I think it’s a great idea, it’s certainly kept the pool area clean from empty cups being left around, and you get your €1 back when you take the cup back, or swap the empty for a new drink. Overall, I’m very happy. The hotel is in an amazing location for shopping, the beach and restaurants. Don’t be put off by the other negative reviews.

Dwayne Lee

To begin, I found my experience at the hotel overall satisfactory despite a few shortcomings. My review aims to offer a comprehensive perspective so potential visitors can make an informed decision about whether to stay here or not. The rooms at the hotel are adequate, and although there are minor issues, they're generally well-equipped with necessities. Notably, the most prevalent problems are in the bathroom. The washbasin has an oddly placed faucet, almost at the edge, making it inconvenient for individuals with larger hands to wash easily. The shower, while visually appealing and functional, has a flawed design that doesn't effectively drain water, leaving the bathroom damp. This persistent dampness could potentially lead to mold issues. As for the staff, they are generally pleasant, but the front desk personnel lack detailed knowledge about the island. They are unable to assist with inquiries beyond their prescribed services, which include taxi hire, bicycle rental, and snorkeling tours. The housekeeping schedule also seemed odd, with my room often not cleaned until 2 PM despite the cleaner starting work at 8 AM. While she made the beds routinely, I noticed she often left traces of dirt on the floor. However, fresh towels were consistently provided. The hotel provides free WiFi with reasonable speed, accessible throughout the lobby and rooms, but surprisingly, not at the pool. However, this was not a significant issue for me due to my personal data plan. The food quality varied, but it's acceptable on most occasions. Fries are a consistent offering at lunch and dinner, and they were consistently enjoyable. The remainder of the menu can be hit-or-miss. Vegetarian options are available, and pasta is regularly served, although the texture can be overly soft at times. Meat dishes range from delightful BBQ ribs to less enjoyable fish dishes, which were overly soggy and bland. Always scrutinize the food labels, as the item listed may not always match the dish. The salads are satisfactory with the cucumber and corn salads being particularly pleasant. Apples are also offered, although the quality can fluctuate significantly. Watermelons are generally a good choice. The bar, situated by the pool, has a friendly bartender, albeit he tends to work slowly, often causing long queues. His drink repertoire is limited and they are typically high in sugar, which does not get mentioned unless you specifically ask. For hydration, I would recommend buying a water bottle from a nearby store and refilling it at the hotel free of charge. Regarding the surroundings, the hotel is in a touristy area abundant with budget stores, bars, and hookah lounges. The beach is conveniently close, just 200 meters away, and hosts a range of restaurants with generally good food. In summary, the hotel provides an acceptable experience for it's price with a few areas that could benefit from improvements.

Kyle Wilkinson

Room could of done with a fridge and kettle of some sort. Location was perfect to shops and the beach. We went all inclusive, the food was really nice but could only get drinks between the time they set out Unless you went to the pool bar which didnt do hot drinks. Overall i rate this hotel a 8/10

Yasmin Latif

Just had a week here after reading a few reviews I didn't know what to expect but I have to say the rooms are clean we stayed in building 2 the staff are so friendly and nothing is to much trouble the location is good for the beach but can be a little noisy on a night because of the bars on the corner my only moan is that the food is not labelled very well and there is not much choice for vegetarians and the food is very repetitive this being said there was always something to eat and nobody goes hungry my experience was very positive other than this. Ignore the bad reviews this is good for 3 star.

Aleksandra J

We stayed there for a week in may, and it was definitely enough. Pools "booked" by towels from early morning, nobody watching if someone is actually there. Because of that it was impossible to use the area, if you're on the vacation and actually want to REST, not fight for a sunbed 🤦‍♀️ fortunately the hotel is situated close to the beach, which is very pleasant to be at, so we could use some sun there. Staff was very pleasant, especially at the reception desk and housekeeping. Unfortunately at the restaurant it wasn't that good. Food was poor quality, but nobody should leave hungry. After the third day we got used to it.. On the other hand desserts were constantly terrible. You can see on the picture I attached. Especially one day was terrible. Nobody checked the buffet for over 40minutes, with hundreds of guests eating.. Also lots of insanely drunk Brits are not a nice addition, but it's not just this hotel. Otherwise it's a good hotel, if all you want is to stay somewhere overnight without willing to use any of the amenities. And it's perfect, if you're a party animal and don't care.

Isaac Wale

Overall, a decent place, but the restaurant was a let-down. The overall place was quite nice. The rooms were nice, they were cleaned daily. They have a pool and there are some interesting shops in the nearby area. However, one thing I can't look past is the food quality in the cafeteria. Firstly, they have almost nothing for vegans and vegetarians. If you follow a diet like that (like I do) you will only really get potatoes, over-oiled veg and pasta (in addition to some fruit). There really wasn't much there. And even if I wasn't vegan, I doubt I would've liked the place. The meats were mostly processed (my meat-eating family didn't like it). There wasn't much veg, and the veg they did have were often soaked in vinegar or oiled to a point where it becomes absurd. The food wasn't very healthy and not to a good standard (and I'm not convinced their cutlery was cleaned well). I will say, though, that when I complained about a lack of vegan-friendly protein options, the manager got the head chef to give me some baked beans, which is better than nothing, but it still infuriates me how bad the food was and I can't look past that. It's annoying, everything was good except for the cafeteria. For somewhere that labels themselves as “all inclusive”, they didn't include many options for people with restrictive diets or special dietary needs. I won't complain too much, since the overall atmosphere of the place was good, but the restaurant was a major let-down in almost every aspect. 3 stars.

Julie Morgan

Really enjoyed the whole experience, close to beach own path down, close to shops and other bars with live singers. Staff were very helpful especially at the pool bar. Food was very good loads of choice and can eat from 8 in morning to 11 at night. Good range of drinks including cocktails. Rooms were a decent size a kettle would have been nice for a drink in the morning, parasols on the balconies would be nice just to keep heat off and the restaurant should have separate boiling water for tea to cut down on cues at the coffee machine. If flying out late at least there is a shower at the back of toilets to freshen before leaving

Paul McCord

Here's my review after reading all the good and bad ones. The hotel was in easy reach of the town, bus stop and beach. Entertainment was good, especially for the kids. There's a main function room with entertainment and a quiet bar with background music. There's plenty to do with swimming pools, tennis courts and a squash court also quiet areas away from the main pools Rooms were basic but clean and have air con. There was a good choice of food at mealtimes and in between the snack bar was open to get food. I found the reception staff were occasionally abrupt with me but on the whole were helpful. At the beginning of our stay we had to purchase 2 tokens 1 euro each which you exchange for drinks tumblers so you can get your drinks, you quickly get used to it and you get your money back at the end of your stay. Payment is required if you want in house wifi and tv remote but you don't have to get it. We would go back again in the future.

IRehak

Great location, walking distance to the beach. Close to lots of restaurants, bars and shops. Clean room and pool. Nice entertainment staff, especially for children. Big pools and plenty of sunlounger space. Low quality all-inclusive food and drinks. It's edible to start with but by the end of your holiday you will be tired of the same food. The chef has a 'sustainable' way of recycling uneaten food into new dishes. Expect to wait ages at the reception desk, only one woman knew what she was doing. If you value your sleep on holiday, this is not the hotel for you. It is very noisy due to lots of night time drinkers. Doors are constantly being slammed, and you can hear all of your neighbours moving furniture or sneezing. Definitely recommend buying ear plugs. That is the only way we got some actual sleep on our holiday here.

Paul Fletcher

Had a lovely week at this hotel. First time in Mallorca and traveled with family. The hotel is a 3 ⭐ but has 4 pools and extensive well kept grounds. All the staff are very friendly and they never stop working. Food was good and we always found something to eat. Some of the clientele spoil it been total wasted by midday. Though I did see staff telling people they had to much. Local bars, shops and restaurants a short walk away.All in all a lovely break.

Agnes Labecka

We are just leaving the hotel after having a short break here. I never write reviews however after reading some of them before coming here I think people are very unfair. The hotel and all the public areas are very clean. We were staying in 804 which is a little apartment a cross the road. The room was a bit dated however again cleaned daily. Food wise I can't see why people are complaining as there was plenty to eat and food was tasty. Overall the hotel is 3* and it is what it says on the tin. We will come back as we've had a good stay.

Kimberley Boatwright

Great hotel in a great location, minutes walk from shops, bars and the lovely beach. Hotel is modern and inviting, also kept very clean. The rooms are spacious, modern and clean, we stayed in a junior suite facing the pool. Food is buffet style, so there is always something for everyone, the snack bar was very small and limited selection. You have to pay €1 for your glass for drinks but then you get this back once you hand you're glass back in, saves staff time collecting and tidying up. Activities are on through the day for all age groups and entertainment at night, starting with kiddie disco then adult/family entertainment. Staff are very friendly and will help with anything you need, we did have one receptionist that barely smiled but she was ok, she did her job with a straight face. If you're wanting to lounge around the pool for the day, you'll need to queue for a sunbed from 8am....otherwise your not getting one, not many to go around, especially with the larger families. No kettle in the room, we had to pay €10 deposit and then €2 a day to hire, you get your €10 back when you hand the kettle back in. Overall, we had a great time and would highly recommend this hotel.

James Mcconnon

Firstly the hotel is self is very nice. One reception staff is very rude and the main bar guy isn't much better. The cleaners are very busy keeping this hotel clean and tidy. Restaurant is a good size and the food was ok. Not a great choice of food to choose from but what was there was decent. Entertainment wasn't the best but what do you except when there was only 1 on at any one time. Lukas and Alex try there very best . Overall the hotel is a decent 3 star. Great location and very close to all amenities

angie woodcock

We’ve just returned from here yesterday but won’t be returning unfortunately 😞 We’ve been coming here twice a year since 2018 and it’s been great. It went downhill when Covid hit but gave it the benefit of the doubt and said we’d return, Never again though. Rooms were lovely and views can’t fault that. Staff were pleasant apart from one lady who was unhelpful. Day 4 into my Holiday I got food poisoning, the doctor tried to fob me off saying I’d got an infection and prescribed 6 prescriptions. We’ve only looked into it more since we got home and it was definitely food poisoning. I said to my hubby one night the pork was raw so I didn’t eat it. There rushing cooking. Although being very poorly they’d only let us keep the room until 2 although we wasn’t being picked up until 6.30 so sat in agony in the bar. Good has definitely gone downhill as the entertainment every night. Karaoke 5 nights out the 7!!! I never normally leave reviews but thought I need to.

Ian Hargreaves

Stayed at the hotel for 14 days in May 2023. The main entrance to the hotel is on a side street and does not do the facility justice. Once inside the reception area the hotel is modern, recently refurbished and welcoming. The food was good, with variations daily. Bedrooms were spacious, clean and the walk in shower was excellent both powerful and unlimited supply of hot water. The entertainment was reasonable, however the entertainment team were excellent throughout the whole of our stay. The pool was inviting with plenty of sunbeds, however we preferred the beach which was 5 a minute walk away. Having to pay a 1 euro deposit for a glass seemed a little strange, but it worked as there were no empty glasses left by the pool or on tables and if you wanted more drinks you could have as many glasses you wanted (at 1 euro/glass) deposits returned when you returned the glasses to the bar. Lack of English speaking channels on TV (other than news channels). All in all an excellent holiday.

Dale Kefford

Myself and my partner stayed for 4 nights during the beginning of August. All of the staff were very friendly, Lara especially. She's a credit to the team. House keepers do a wonderful job, and rooms were always clean. The food was tasty and well cooked with a good selection. The chefs kept it well stocked. Food is hot held. However, wasn't particularly hot, but never cold. A microwave is available. The fish and meats were delicious, and we sampled foods we had never tried before. Plenty of tables available in the restaurant and never felt crowed. Tables were cleared promptly during and after the meals. Excellent service. Outside dining available too. Sunbeds were plentiful and always available. The spa was good value for money, a well needed massage due to back pain offered from external sources. Pleasant polite and very professional, and knew how to deal with my injures. The hotel is quiet, relaxing and restful. Just what we needed. My only negative as others have mentioned, the walls are thin. And sound travels. We didn't have noisy neighbours but you can still hear a conservation. That said, we thoroughly enjoyed every aspect of this holiday and have booked to return again next year. Looking forward to seeing all members of JS cape colom again.

Lynette Ground

The bedrooms are large, the beds are comfortable, everything works but there are no tea and coffee making facilities, so if you're not on an all inclusive package these beverages are available for a charge. I don't have a problem with that, it would have been good to know before travelling. Beach towels and the use of the safe incur a cost, although your deposit is refunded for the towels and key. Breakfast was the best meal of the day although I did find it strange to see carrots offered. The evening meal was hit and miss, when it was good it was tasty and everything went well together, when it didn't oh dear...we ate out. Apart from one member of staff, everyone else couldn't do enough for you, they were friendly but not over familiar. The resort is quite, which was what we wanted. The beach is a short stroll away, if you don't want the beach there's a pool where you can swim laps. Down side is some guests play ball and take inflatables into it and the lifeguard doesn't turf them out. The walls are paper thin so you can hear everything from adjoining rooms. I could have missed this when I made the booking because if I had seen it I would not have booked to stay. I love dogs we have one, but I don't want two when I'm on holiday. All in all some parts of this holiday were good unfortunately there was enough bad that we won't be going back.

Nanuka Darsalia

It was a total coincidence that me and my family reserved this hotel and we didn’t regret it for a second. Even for a 3 star hotel, it was very clean, great breakfast options, great service, the views where amazing and they have 2 pools. Very close to a beach but they also have a stair that leads into the sea. It is not common to see this kind of service in Europe even if you are visiting a high end chain hotel. Special thanks to Miquel, who helped us a lot and told us where the best beaches and sightseeing places are! Thanks a lot! Definitely recommend to everyone ❤️

Sian Saunders

If you're reading the trip advisor reviews to book this hotel - do it. The scenery and peacefulness is unmatched. The views make everything worth while and they have two lovely pools, plenty of sun loungers (we never struggled to find one, even at 10/11am) and steps down to the sea. The jacuzzi and sauna area is wonderful and we used the gym too, there isn't heaps of machines but enough for what you need on a sunny holiday, if at all. Everything in the hotel is always clean, the main toilets, your room and the lobby area, the cleaning staff are so thorough and wonderful. The pools are awfully cold but the sea is a lot warmer. The pools were also very clean and inviting on those hot days. All inclusive drinks include most cocktails on the menus but we stuck mainly to the spirits and sangria. The blonde lady who usually worked the bar was amazing, always super fast and friendly. The buffet always had different options and fresh salad and food. The lettuce, peppers and such were always crunchy and fresh. Different meat or veggie options most night. Usually they have pasta and paella at each meal as a safe option. The grilling station with the chef unfortunately didn't live up to our expectations - the food is meant to be cooked fresh Infront of you but when we asked for two fried eggs we were handed some plasticy eggs which had clearly been sat there for a long time. If you want to make use of this we suggest getting there when the restaurant opens to get the fresh food. - photo added of the eggs. There is entertainment on Thursdays Saturdays and Tuesdays! If you want a good seat we suggest getting to the lobby before 8.30ish/9. The acts usually start just as dinner service is finishing up. Note - the nearest pharmacy is about a 15/20 min walk away and the supermarket up the road is very limited so plan Overall, very pleasantly surprised with the hotel and what it had to offer. Very little I would change. Our transfer took about an hour from the airport.

Daniel Cox

Thoroughly enjoyed my stay here, a very relaxing place. The hotel being adults only makes it a civilised atmosphere. Food was good and plentiful. As others have said, there are always seats and sun loungers available, they are well spaced out around the large grounds and you never feel like you are on top of anyone else. Steps directly into sea is a great novelty to have. There are two pools, and I really enjoyed the one furthest away from the hotel building, it was a nice place to relax. The location allows for absolutely spectacular views, and it's great that they have a viewing platform on the roof. Would happily stay here again.

An ka

Judging by the hotel based on the room I got, I must say that it needs renovation. The air conditioning was dripping, luckily we didn't have to use it. It was clean, but with a not-so-pleasant smell. Towels are changed so that's a plus. The main restaurant was ok, small selection of food but tasty for me. On the downside, there is definitely too little selection of fruit. The swimming pool is large, very nice. In September, there were no problems with free sunbeds in the hotel. There was a bit of a lack of animations that would make the evenings more enjoyable. I would like to thank the efficient and always cordial service. Everyone was helpful and smiling. The biggest advantage of the hotel is its location, so it is worth choosing it if someone does not care about a high standard. It is not noisy from the street, yet close to shops, bars and beautiful beaches. You can walk to the port or the lighthouse. Great connection by public transport. There is also a castle and a beautiful view of the city and the coast nearby.

Iwo T

I guess you get what you are paying for... One of the cheapest all inclusive hotels in Mallorca. Everything is old and not well maintained when it comes to the rooms. AC barely working. Poor food quality, horrible drinks at the bar. But at least it is pretty clean.

Chris

First off the staff at the hotel is great, super friendly and kind. The location is great everything is in reach. It is right around the corner from a supermarket, stores, beaches and the pier. The restaurant at the hotel was ok for breakfast. Lunch and dinner seemed to be always kinda the same, very under seasoned, tasteless food. Also the plates, silverware and glasses were a daily scavenger hunt in order to find clean ones. At the pool there wasn’t any chance to relax since young adults had their annoying Malle party music all day and night. All in all not really a good hotel I would recommend for families. It’s mostly for young adults to drink all day and party.

Andreas Bauer

Really bad service! We arrived after an 6h journey at the hitel in the middle of the night. We just wanted to get our room an go to sleep. The guy at the reception said we would stay in the 1. floor. After we found our room in the ground floor we went to the recetion again and asked direktly for another room in a higher floor. He just said we have to sleep there one night and get another room in the morning. So we slept in this room and went to the reception in the morning. The lady at the reception told us that the guy in the night was lying to us and its not her problem becouse the room is already dirty. We said we were told to sleep there even tough we straigt asked for another room. So the service is zero stars for me if that was possible. Won‘t come here ever again and would not recomend to every other that think about visiting here. Just look for another hotel you will find one with better service and no lying employes.

andy youngs

A budget hotel in the middle of the German resort. The weekends get busy with young men and women, like an 18-30s hotel. We've been woken up in the early hours by drunk people sat outside talking and singing loudly. Mid week is OK as it's older, considerate people. The breakfasts and lunches are Ok, but dinner is disappointing. Cant fault the location though. 5mins walk to the best snorkeling on the island, and a lovely beach. Shops, restaurants and bars nearby, and a 10 min walk to the harbour.

Tasha Henry

Day/Night 1. 29/08/23 I have to say... After everything all the hassle.. 1.Our OG flight was cancelled on the sunday until the Tuesday due to the whole of Europe having issues with traffic control aparently. 2.Our holiday provider Love Holidays would not extend our stay or help with our flights, even though we were insured. 3.Our flight was then delayed for 3 hours on the rescheduled date. Tuesday. 4.Finally on arrive, the nationals were very welcoming as always, and Marga the receptionist was extremely helpful. She told us she had sorted our accommodation free of charge for the days we lost and extended our holiday which as mentioned above, our holiday provider refused to do even though we have insurance. 5.I am pleased to say the room is very clean, and a great size, balcony is very large. I am very happy with the size of the room and the way the hotel accommodated us for extra days without us asking. THANK YOU MARGA!!! 6.There is constant air conditioning and free WiFi so far. 7.Our room is very clean and a good size. We need to check out the shower and see how that is and of course the food and pool. 8.However so far so good with the hotel. 9.We will try to get reimbursement from Love Holiday for the new flights that we had to purchase for the way home, but I'm not hopeful as they did nothing even thought we are insured. 10.I will strongly advise not to book with Love Holidays as they will not even follow the rules from there own website. 11. Working TV... We don't spend much time in hotel usually and my husband brings movie box with HD I cable. 12. 5 minute walk to beach and shop. Will keep posted 😎😊👍 Day 3! 31/08/23 I'm very glad we didn't listen to the bad reviews, I don't see what people are complaining about. For the price we paid this is exactly what I expected. 13. Check out the local supermarket which is litterally a 3 minute walk. We got some essentials, bleach for the bathroom toilet, shower gel etc. I have added a photo of directions. 14. Food so far is absolutely fine. So far there has been: breakfast is scrambled eggs, bacon, beans, selection of Hams and salami, selection of cheese, baguettes, bread, butter, jams, cereals, juce machine, coffee machine, teas. 15. Lunch and dinner so far: loads of options, loads of veggies, loads of salad, mash potato, very soft pork in a sort of gravy, fish in sauce was lovely, Mackeral, lasagne, pasta with choice of sauces, spaghetti, chicken in breadcrumbs, always a soup, roast chicken leg was good! Puddings, cake, fruit. 16. The alcoholic drinks are limited to 3 at lunch and dinner and soft drinks, tea & coffee are unlimited all day, I think the 3 drink rule is completely fair to the hotel as we know there are certain groups of people who like to get extremely drunk and take drugs on this island. 17. The pool is a good size and I've seen it being cleaned and maintained each morning, it is open from 11 to 7 which again I think is safe as I've seen seen parents leaving their kids by themselves in the pool. 18. All the staff are helpful and polite. 19. Oh yes! Yesterday we attended the entertainment which was good! Bingo and dancing! And we played some snooker. There is also a ping pong table. 20. The rooms may be a little outdated but that's not what we are for, so they are well sized and clean. 21. Housekeeping got round to us early on the first day and at around 2pm on the second day, however I prefer to do it myself so just asked for clean towels and stuff when needed. 22. It is day 4. The first down point so far. I was woken up at 4.30am by groups of drunken Germans returning to the hotel. You could hear them from the beach shouting all the way up to the hotel. The groups kept on arriving for about 2 hours and once inside the hotel there was smashing glasses and slamming doors and shouting. I don't think it was malicious just inconsiderate. So far that has been the only down point. After being home a week sick with dysentery and had time to think. I have changed my review. There was no air conditioning after the first day. There was a sewage smell by the

Nelli Gottfried

It is a disaster. The beds are extremely hard, every morning we woke up with extreme back pain and spent the night waking up frequently. The air conditioning did not even work. The food was horrible, we had stomach aches, nausea and diarrhea. We would definitely not recommend it and would not come here again.

Mark Willgress

Booked a week's all inclusive holiday to celebrate our 31st Anniversary On arrival at 9pm, informed no food, given room key - had been promised a high level room with view of sea, at worst pool by booking agent. Went to room, 2nd floor, superb view across road to homes on other side. One bed had the legs on one side bent inwards, facilities of room were 2 single beds, a desk, 3 chairs, wardrobe, internal bathroom (bath with shower over, sink, toilet & bidet) with no ventilation. Advertised air con was none functioning - a major factor in choosing where to stay. Went to reception to complain, "Sorry, computer system isn't working, aircon doesn't work, come back in morning, here's a desk fan" Went back to room, without thinking sat on bed which promptly collapsed. Wife took off mattress to sleep on floor. I contacted Jet2Holidays via Facebook messaging to advise them we were not exactly happy with the service, then went down (twin 4 person/300kg lifts serve 9th floor to reception/restaurant level - stairs to bar, gym & pool access), wife showed reception photo of the bed "Oh I've been trying to contact you as you can have another room" - strange as the room phone or our mobiles hadn't rung. Back to 2nd floor room, repacked and moved to room 714. Again no aircon, but room much better, view of Palma Bay, over roofs of the adjoining private flat blocks that overlook the pool. Wife much happier though still hungry, now it's 10:45 at night, still not unpacked. Meals: Buffet, generally the same offerings each day but plenty of variety of the heated canned/frozen food on offer. Usually a special of the day (not advertised as such) that seems to be prepared in the hotel kitchen. Good selection of cold meats. Coffee machines spent a lot of time unavailable (I'd bet powder feeds jammed in the ingredient hoppers- a quick fix doesn't last) Inclusive drinks: limited to 3 San Miguel/Sangria/white, rosé or red wine drinks per person, at lunch and dinner, to be consumed in the restaurant only. The measure of each drink depends on whose serving and varied from about 250ml to 375ml. You have to pay for drinks in main bar, 500ml San Miguel was €3.90. Tea/Coffee/cola/Sprite/juices free 24/7 On 3rd day, wife noticed that floor of balcony flexed when I went outside onto it. Message to Jet2Holidays (Oli), within an hour hotel maintenance at door. At best a temporary fix - confirmed as it lasted 36hrs. Cement used flaked out, tiles moving again. Gym has a running machine, couple of multigyms, cycling machine and couple of weight benchs (didn't see much in way of bar weights). Pools are unheated (as is usual) & had a very steep slope from 1.2m to 3m depths (marked by a wide red line across the pool sides & floor) - poor swimmers need to be watched over. Separate small children's pool next to main pool at shallow end. No action taken by staff against people claiming sun loungers in the "sunning" area by placing towels etc on them in early morning when area is in the shadow of the hotel and adjoining buildings, one couple claimed loungers then returned after 1:30 in afternoon for a couple of hours at most. This area got direct sun for 4 hours at most (October) Out and about: a short downhill walk to the beach, ideal for sunbathing, an optional €18 gets you 2 sun loungers, a firmly embedded palm leaf parasol and beach (combination lock) safe for the day - Well worth it. Lunch time, together with others back to hotel for lunch and drink then back to beach. The large, local street market is held right outside on Thursday, plus 2 supermarkets close by. Check in from 14:00, checkout by 12:00 noon. Store by reception to put luggage if your transport arrives later in day (only couldn't get "inclusive" drinks as no room to assign them to). Bed and breakfast or half board best options here, don't waste money on all inclusive, it's lower to mid 3 star at best. Most of staff were amazing in trying to help, with the exception of the chap on reception.

Soma Kiss

The air conditioning wasn't working, and they couldn't fix it within a week. Despite reading previous reviews mentioning that this issue has been ongoing for over a month, the staff DOES NOT COMMUNICATE THIS IN ADVANCE. The beds in the rooms are not double beds but two beds pushed together that easily slide apart. From a comfort perspective, it felt like we were sleeping on separate futon beds. Breakfast and dinner are buffet-style, but it's almost always the same and not varied. The glasses were often not properly cleaned. Connecting to the Wi-Fi network was a real ordeal. The captive portal is often slow or freezes. The Wi-Fi network probably has data limits. It's really not worth wasting time on it. Thanks to the AAA (Authentication, Authorization, Accounting) the staff probably able to track your network/internet activity for each and every guest’s device… The elevator is extremely slow, and it's hard to get any air in it. It's very claustrophobic and often malfunctions.

Claudia Hardin

PLEASE READ CAREFULLY. THIS PLACE IS NO GOOD. Actually staying there all inclusive Deal and the location itself is scary dirty. I waited 4 hours for my room to be cleaned and available.The room then was not cleaned well. I made pictures to prove. Hair in the Tub. The glasses in the bathroom dirty.The airconditioner is not working well. The closet door is stuck and mostly hinging off the hinges. 2nd day: Same food as yesterday and mostly cold. If you like a bunch of greasy food I suggest you go there. Not 1 Channel in german or englisch on the TV and no WiFi in the room. And the promised ocean front sight was a small space between a bunch of very old buildings and trees. The table service cleanes with the same rag all tables and no fresh water to rinse in her wagon. NEVER AGAIN.THIS WAS MY WORST EXPERIENCE SO FAR. Day 3 of this Horror Hotel and no I am not making anything up!!!! This morning I find dirty plates and silverware. I am done. I refuse to eat here now. Oh by the way the AC iscnot working well. Desk clerk said: Oh I know it's a Problem and handed me a fan. !!!

gaetan achard

I recently stayed at this hotel during my vacation, and I would like to share my experience. Overall, the hotel is well-located, but there are certain aspects that could be improved. The reception was welcoming, and the staff was friendly. The premises were clean and modern. However, I noticed that there was no self-service water fountain, which would have been convenient. As for the restaurant, the breakfast was quite repetitive, with more savory options than sweet ones. The dishes were well-prepared, but the beverages, especially the fruit juices, were extremely sweet. For lunch and dinner, the dishes were also well-prepared, but I was disappointed with the lack of choices and the poor quality of desserts. Additionally, there were no non-alcoholic and non-carbonated drinks available, except for water, despite the all-inclusive package! The room was spacious and pleasant, but the walls were thin, and it was easy to hear the neighbors. Moreover, there was a constant noise resembling ventilation, even when it was turned off. The bathroom was a good size, but there was a lack of storage space despite the available area. The housekeeping staff was pleasant and efficient. The pool and the outdoor bar were nice, but the closing time at 6 PM was way too early for a vacation setting. Additionally, it was frustrating to have to pay a deposit to get a drink at the pool bar, considering we were in swimsuits without pockets to carry money. The area was monitored and enjoyable, but the sun no longer hit the sunbeds after 4 PM. The smoking area was also inadequate, as it would have been preferable to be able to smoke in a relaxed outdoor environment while on vacation! Regarding the all-inclusive package, I have to point out that it wasn't truly comprehensive. The hours were very restrictive for different times of the day, which was disappointing. Moreover, it wasn't possible to have the same drink from one bar to another, except during specific hours. Despite the law allowing three alcoholic beverages per meal, it was a shame to see that only low-quality wine and draft beer were available. There were no options for non-alcoholic beverages other than water, nor were there any non-carbonated drinks. The snacks offered were disappointing, with ham sandwiches or stale mini croissants. The rooftop was a beautiful space; however, it was not included in the all-inclusive package, which was a shame. Furthermore, it was regrettable that children had access to this area, considering the hotel is advertised as adults-only.

Sarah Kemp

Hotel itself is a lovely hotel a little dated in the room but very clean. Views from my room was at first a dirty roof and room was very small and felt very closed in. The reception staff were great and moved me to a different room that I was much happier in. The hotel is about 1 minute walk to a lovely beach so I didn’t need to use the pool as this was very small. The hotel is close to shops and restaurants if you don’t want to eat in the hotel. All in all I had a lovely stay and would have happily stayed a few more days if I could

Jillian2456

Ok hotel - good for a cheap weekend out Pros: Front staff spoke English and were both lovely and really helpful! We had issues with the Wattzer scooters and although it's not part of the hotel, the staff tried their best to help out. Rooms were clean. Pillow was soft. Nice views from the balcony dependant on where you were facing. Cheap and close to the beach and strip - literally less than a 10 min walk to all the restaurants and bars, really good walking distance (just be aware that there is a massive flight of stairs and you'll get some decent exercise in!) Pools are nice and clean. A decent amount of sun loungers. Drinks are nice as well and not too expensive. Outside toilets were surprisingly nicer than the hotel room toilets. Cons: Some of the waitresses didn't speak English which wasn't too much of an issue. The lifeguard however wasn't too helpful when some other English tourists in the pool were trying to explain their bag was stolen..... Drinks ok however disappointed that the All Inclusive offer was only for beer or wine....Which my party and I didn't drink. No mention of this on the site we booked on (it does show on their website but not helpful after booking already). Was told at check in. Not too big a concern as cocktails can be purchased pool side but would have been nice for more options. Sky bar closed on last night at the hotel which was only mentioned via a note stuck to the wall - which was a big disappointment as we were leaving this to experience the night before leaving. It was mentioned there was a staffing issue which is not the best excuse. Rooms could do with a lick of paint and the doors had wood coming off of them. The room doors didn't seem that secure compared to modern hotels. Showers kept flooding and shower doors didn't close properly. Beds were indented - extended stays would have ruined my back. Overall it was a great place to stay for a long cheap weekend drinking with friends.

Emily Moyles

3 night stay here, arrived at 1am and we were greeted by very friendly staff and offered food and drinks. Check in very easy. Room is spacious and has excellent air conditioning. Different food everyday in buffet and soft drinks available all day for free if you’re in all inclusive package.

Süheyla Kübra Krasniqi

First of all, hotel is very dirty. Bed is uncomfortable. I have no words about food. For dinner i get just a cup of soup. The plates are dirty. The place of hotel is realy very bad and noisy. If you want to throw the money in the trash, it is the right choice.

oliver clark

Far better than expected. Clean, inviting and good staff. I think people expect 5* for the price of 3* when they write bad reviews. We were a little worried but we didn't need to be. Some parts need a update but honestly....you get what you pay for. For a 3* hotel I give it 5 stars and will certainly be going back

Liam Spring

Fantastic hotel. The staff speak many different languages and go above and beyond when it comes to service. I have meter come across such dedicated and hard working staff in any line of business I can not fault them in any way. Food: Food was excellent buffet style (Breakfast, Lunch & Tea) with plenty of variety. Food quality was more then expected from a 3 star hotel, all of it tasted high quality. Bar: bar had a great selection of drinks and the bar staff were very hard working who again spoke a few different languages. You did have to deposit €1 per plastic cup which you get back at the end of the night when you hand it back in or what we did was keep the cup on our last drink of the night and hand them back the next day getting replacements and only cashing them back in on the last night of the trip. Games room: Pool tables, Air hockey, Grab machines, other child type machines. Pool: pool was a decent size and surprisingly very deep. It had a life guard too and they had an adult pool and kids pool. Plenty of sun loungers and tables with chairs. Rooms: very spacious with TV, Safe, Bed/Beds, Bed Side Table, Stool, Shower, Sink, Toilet, Bidet, Hair Dryer, Balcony with table, chairs and clothes airer.

Tsukijin

Thank you for another wonderful stay! This is our third visit and this time we had apartment 125. Clean, spacious, bright. Excellent facilities included fridge, microwave, hob, cutlery and crockery. Beautiful balcony too and air conditioning is excellent. The food this time was again wonderful and had plenty of variety, hot dogs, burgers, ribs, fish, fish fingers, lasagna both meat and veggie, pasta, rice, potatoes fruit, cheeses and meats and fresh breads, and loads of desserts, mousses cakes, flans, cream cakes, puddings, same variety for breakfast eggs bacon sausages, hash browns, beans, toast and fresh bread pastries, teas and coffees, cereals, yoghurt, and so much more.I also noticed they offered oat milk for those who don’t want normal milk. I have no idea why other people are claiming that there is no edible food! I didn’t use the pool area as I preferred to swim in the sea, but it looked clean and well enjoyed by others. Beach is a quick walk away. Once you reach the seafront there is a huge range of bars and restaurants and shops for about a mile miles in either direction both along the seafront and along the streets behind. Plenty to do. Directly by the hotel there is a supermarket and also another little shop a few metres away. The staff have once again been excellent kind friendly and helpful. We can’t wait to come again. Until our next visit to beautiful Cala Millor take care bluesea!

James BARRETT

Very very clean and amazing location, the room was great but the food wasn't the best and the drinks where poor for an all inclusive. The night time entertainment was bingo and karaoke every night so could do more but I understand its not peak summer time but the hotel was full ! I wouldn't recommend taking children as there nothing for them to do but all in it was a good hotel. I was a bit concerned at the food that was left out for people arriving late because it wasn't been kept hot and it was luke warm and cling firmed and that's a feed ground for bacteria especially in a hot climate!

Bobby Brown

The hotel was clean some of the staff are helpful but the pool is tiny and no where near enough sun loungers. The food could do with a huge improvement and don't understand dinner starting at 19:30 and zero entertainment through the day for kids , more suitable for over 60's

S Gicquel

Just returned 19-27thOct 2023 with my son, 15. We loved it, an amazing hotel, ideal location, for us, quiet and if you get right room (231) lovely see view. Staff were so welcoming, friendly and happy. Lobby area and bar is lovely, and always clean. The rooms are clean, tidy, simple, room serviced daily if you wanted. We would go back and would definitely recommend. The price we paid we were very happy.

Steve Lawrence

This is our 2nd time as a family to this hotel and it did not disappoint, as a family we join in to all activities including the disco in the evenings, the entertainment team were excellent, not going to just name a couple as they were all really good. my lad is a bit of an entertainer and gets on with everyone so tried to get everyone up and involved in everything which was great fun. we made lots of friends while there from all over the country who we will hopefully keep in touch with. The hotel was very clean and all staff very friendly, we did have to wait around a couple of hours before we could check in and were not allowed the all inclusive until this time but the holiday was booked to start that day so felt you should of been able to use this when you arrive, we ended up on the top floor which was fun, hopefully not again. Pool area was very clean and there was never a rush for sunbeds even at the busy time but a number of the beds need replacing, the outside food area and drinks were very good and again the staff were really nice, my lad used to walk up to the bar and they would have a drink ready for him with a smile. entertainment was ongoing which we all joined into, the dancing in the pool with the aqua was great fun. Evening entertainment was good fun, favourite night was the Motown group.

James Brading

Stayed here with my girlfriend and left today. The hotel is situated 5 minutes from the beach, restaurants and bars which are great for value. We were placed on the ninth floor of the hotel which is the top floor, this wasn’t ideal as the lifts were extremely slow and small & usually taken by people going up to floors 1-4, making it more time efficient to walk 9 flights instead of waiting for the lift. We also had an incident where the cleaners had mopped the floor outside our room but hadn’t put any wet floor signs out and I had slipped. Onto the positives! The food was great for an all inclusive, there was plenty of variety at breakfast, lunch and dinner. It’s my first all inclusive where the meat fell off the bone and hadn’t had to be chewed like rubber. The staff were professional and if you’re a gym go-er, you’ll find everything you need. It also has good air-con. The best time to go is early in the morning but during food rush hour it’s empty too. The pool area is great with some fun daytime activities for all ages, these include rifle pellet shooting, pistol pellet shooting, pool activities and volleyball etc. There’s never any fuss over sunbeds, and you’re guaranteed one even if you’re a late riser or coming back from lunch. The entertainment was either child focused or middle age adult focused, there wasn’t much for us 21 & 23, hence why we had spent more time at bars in the evening, but if you’re within those age brackets then I’m sure it would be a great night. Overall, happy with the experience and would return again if entertainment and lift issues would be amended.

redke

Fine hotel. It is recommended to get a room on one of the lower levels, since you might wait for the lift for more than 10 minutes. The rooms were okay, but maybe a bit small. Especially, since we were travelling with a baby and thus a stroller. The hotel put in a bed for the baby. There are no light on the balcony, so you cannot use the balcony in the evening. The service were poor, espacially at the restaurant, and there were really loud. The food were great though and varied a lot from day to day. One employee at the evening bar were really kind and serviceminded.

Ricky May

Good hotel and you’re well looked after. But it’s up a hill and the lifts aren’t sufficient. It’s fine for young people but if you’re all able to tackle about 500 stairs a day don’t bother. It’s cheap though so great valve for money.

Terez Bel

The hotel is certainly not bad, the rooms and especially the bathroom are small. It can be seen that he had already experienced something, but he was clean. It's a bit confusing where to go to eat. It's a complex of three hotels, which you don't normally know. At the reception, we received printed information in our language, which differed slightly from reality. Maybe it was our delegate's problem. The service in the restaurant is very nice, some guests are not up to standard. The hotel is a short distance from the beach and the center of the action, many bars, karaoke, but the hotel is quiet. The beach stinks, it looks like a sewer drains into the sea. It is better to go to the beach away from the sewers.

Ricky Veale

Rooms are quite small but practical with large cupboard also shower room with air con. The hotel bar/restaurant and pool areas are good with lots of space. You can also use the hotels nearby with is a 10 second walk away and use their pool, bars and restaurants with are 4* hotels so it feels like a free upgrade. Rooms are cleaned daily to a OK standard. The hotel is seconds away from shops, bars and restaurants and just 5 minutes walk to a large sandy beach with excellent views. The sea is quite shallow for a while before getting deeper so it's pretty good for children. The view of the daily s u set if perfect. The whole area feels clean and tidy with no usual foul smells like many tourist places.

Jack D

Staff at the Hotel are very friendly and cannot be faulted. the reception, restaraunt teams, bar teams and animation teams go the extra mile to be familiar with you and make you feel welcome. Breakfast, lunch, dinner could be a little confusing during our stay due to a conference taking place and having to use the two sister hotels (Santa Ponsa Park / Pionero) for different meals on certain days. The food was most excellent with lunch being served at the sister hotels across the road. Lunch and Dinner options were always varied and never got boring with all meals being very enjoyable. Breakfast was OK. The snack bar again located in the sister hotel offered an excellent range of food throughout the day up until midnight. For the most part foodwise we definitely benifitted from the 4* service of the sister hotels and it was great to freely use the whole complex. You are issued all inclusive cups on arrival that you must carry with you at all times amd there is a charge for loosing them (Fortunately we did not) I think this is mainly to cut down on cup collectiom around the pools and save on single use plastics. Glassware is offered at all meals and evening entertainment though. Evening entertainment was always excellent and again always located in the sister hotels. Bands and singers were of great quality and the Animation team do a wonderful job of putting on a wide variety of activities. We never felt the need to venture out of the complex to watch other entertainment, however most evening shows did not start until 10pm and it would be nice to have entertainment beginning from 8pm even if it was background music as to get seated you do have to arrive a few hours prior to the entertainment starting. The hotels are perfectly clean with staff working hard to keep the hotel immaculate at all times, towels are changed daily and rooms are also cleaned daily. The rooms are quite dated and are to be expected at a 3* hotel. Curtains do not fully close allowing light to flood in early. The bed however was comfortable and the air conditioning worked impressively. The bathroom is what really lets the room down for us. We speak on behalf of room 401 and are not able to comment on the other rooms. The shower is not fit for purpose. Even the smallest person would struggle to fit or turn in the shower cubicle and the shower screens are inoperable, a drain has been installed at the centre of the bathroom as it is clear the bathroom would regularly flood from the inaqequate shower room if it wasnt and it feels the money would have been better invested into a servicable shower. It did get tiresome to shower outside of the cubicle and lean in to wash hair etc. The clean up of the flooded bathroom was also tiresome after every shower. And meant using the toilet or getting to the sink could be very inconvenient whilst waiting for the bathroom to dry. Luckily we had family staying in the 4* sister hotel and borrowing their shower in order to feel properly refreshed was a god send at times. I really feel the bathroom needs urgent attention and is the biggest thing holding this hotel back from a higher potential. For this reason alone I would not stay at this hotel again. I can happily and confidently say I would however most certainly book a stay again in the sister hotels. Cupboard space is aqequate with plenty of hangers and storage space. The room is also equipped with a good quality television. The hotel has adequate sun loungers and a very good choice of pools. The hotel is a stones throw from the beach, shops and bars and could not be better located. 2 min walk to the beach, 10 to the strip and a 5 euro taxi trip to the square. All in all an excellent, enjoyable stay with plenty going on. Due to the bathroom I would not stay in the Playa agai. I feel that this needs urgent attention as it falls well below even 3* expectations. I would not hesitate to rebook at either the Pionero or Santa Ponsa Park and will return. The great part about the Playa is that you have good access to the 4* Pionero and Santa Ponsa Park.

Peter Hitka

Hello I am Quest in the hotel. At breakfast today, I forgot my hand bag and cap on the chair. Someone took my bag, stolen all the money and threw the bag on the stairs by the elevator. If anyone has seen anything, any information would be greatly appreciated. My Son and Wife are very sad because that was money for gifts for the whole family from holiday. Thanks for any help

Bernard Brown

Nice room pools ok except for the towels on bed problem, food was rubbish need a new chef for sure. Entertainment not so good at all