All-inclusive Majorca holidays

James

After reading the reviews i was prepared for the worst, but was pleasantly surprised by the hotel. This is a very large hotel complex so it’s understandable that the rooms might not be always perfect and the staff under pressure. However if you can look past that its a very well kept place and perfect for a family holiday. Right now its not full so i can imagine in the height of summer it might be different. Food is ok, i would recommend either half board or just evening meal. It can get quite busy at the buffet and the food is not too varied. We stayed in a 2 bedroom basic room with a view of the street. But we hardly spent anytime there so im glad I didn’t pay for a room with a view. Entertainment was ok, the usual for a hotel this size. There are mosquitoes, the hotel is right next to the marshlands and also a lake. However they are only a problem at early evening, cover up and use bug spray. Conclusion. I would definitely come back here, and would recommend it for families with younger kids.

Alexandra Wilson

We booked for two nights but cancelled the second night right away. The room did not look like the pics we’d seen online. It was old and a bit dirty. Was afraid to sit on the sofa. The balcony was home to a flock of pigeons and covered in pigeon poo and feathers, so couldn’t open our window either. The building itself was like a London council flat as were the screaming people staying in it. The room had three beds, they gave us one bath towel, four hand towels (all on the hand towel rack) and one glass by the sink. Both hand soap and body soap were empty. Before leaving we went to the chaos that was breakfast. It was a room full to twice the capacity of savage animals fighting for sausages and eggs. When we checked out we could hear two other woman complaining about bed bugs. Very shocking experience.

Jowita Ekiert

I strongly advise against staying at this place! The rooms are old, run-down, and smell musty. It was the worst room I’ve ever seen – peeling walls, broken furniture, and a very unpleasant odor. The photos in the listing are completely misleading. I do not recommend this place to anyone – if you don’t want to ruin your vacation, stay far away!

Alexandru Boitan

Very disappointing stay. The photos used for booking are misleading—they only show the best rooms, not what you actually get. We were first placed in Ceres 2, which had an awful smell and old furniture. Moved to Ceres 1, but it was just as bad. Ended up paying €40/night extra to move to Fedra 2, which was only slightly better. Rooms weren’t cleaned daily, food was repetitive, and drinks were very poor quality—tasted cheap and watered down. Long walks to reach restaurants or the bar make the whole experience worse. We felt completely let down and won’t be coming back.

Rares Barbulescu

I had a charter flight for a week, and I can say that my stay at this hotel was wonderful. We chose the offer without meals and ate in the city instead. The room was very spacious and clean, as was the bathroom. Inside the hotel, there was a small supermarket, and there were several more near the hotel complex. The walk to the sea was not very long. The beach was the most beautiful I have ever seen in my life. I highly recommend it! The entire walk from the hotel to the beach was lined with shops. Overall, my experience was a positive one, and I will definitely repeat it. This is a perfect hotel for families.

Charlotte

The amount of complaints about this hotel would be an essay. In short; food is horrible, drinks are so watered down and the cocktails are disgusting. Rooms are okay however yes the walls are so thin and we had a room next to adults constantly arguing & shouting late at night. The staff are rude after 11pm and shoo you to bed. You have to put a deposit down for a tv remote… the English channels don’t even work. Entertainment isn’t great in the evening, Positive - The animation team are lovely & although the food was bad the staff in the kitchen were lovely with helping with my food allergy - not much to eat if you have food allergies. You have to pay for bottles of water. Location is good next to a shopping centre although all the fun stuff is on the other side of the island and the bus trips don’t go there often. Some staff are lovely but the guy at the outside bar is beyond rude and rolls his eyes even if he gets the order wrong. Pool was really nice but yep the lifeguards did not care. Best part of the holiday was going on the catamaran and finding a Burger King. If you’re going here good luck!

marley hall

I have been to majorca around 15 times. And this hotel is one of the worst that i have ever had the stay in. The rooms were dirty, the patio doors didnt shut proper. The noise of a night time was unreal. The staff were unhappy and didnt seem to care about there guests. The food was the same day in day out. Single glased windows at the front of the hotel so every bus, car, bike yiu could hear clear as day..... all in all a compleat dive . Wouldnt recomend to any one.

Stuart Hutfield

Stayed here after having to leave our original hotel. The reception staff were lovely and welcoming. Nice hotel complex, the staff work hard to keep it clean and tidy. The kids entertainers were brilliant and definitely put a smile back on my kids' faces. Rooms are a nice size and comfortable, but the walls are really thin. No Beer/Larger or soft drinks available in the restaurant. You have to pay to use TV in room and pay for WiFi. But these are only minor things. We are extremely grateful for the hotel taking us in and rescuing our holiday. A nice hotel for families.

Anna Maria Portell Martínez

One of the best value-for-money hotels in the area! It’s a bit off the beaten path, but with the Get2Ride taxi we reached the airport in less than an hour. Totally worth it!

William Rankin

Very clean hotel, staff are great and friendly. Food is tasty and well cooked. Most of the complaints seem to come from those who want chips, chicken nuggets and burger. The snack bar is there if you wacky that. Dinner time is late at 7 pm, so it's not ideal if you have young kids. Entertainment is aimed at families with young kids, so not ideal hotel for couples. Plenty space by the pool, good drinks, close to local shops and bars for other entertainment or meals out. You get more than what you pay for. Remember, it's a 3 star and very well priced. Enjoy your trip!

Sophie Adams

Thankfully we stayed in the globalales opposite. On our last day we was given a courtesy room to have a quick shower and freshen up before heading to the airport. This room was in said hotel, my god I was thankful that we were staying in the hotel opposite. The room was dated, stained carpets and walls. The bathroom was dingy and to top it off there was human faeces in the plug hole of the shower. My partner went downstairs to report it. The guy behind reception didn’t have a lot to say and gave us a key to another room, on the way to that room there was bin bags of rubbish in the hallway. We are thankful for being given a courtesy room however we expect to not have faeces in the shower, pretty basic request if you ask me.

Amanda Griffin

Visited for 11 nights 20th-31st May 2024, with my partner and 2 year old boy. We had an amazing stay. Service is 10 out of 10 all very hard working people. Entertainment, bar, dinning and cleaning staff are exceptional. We were all inclusive and always found an option to eat especially with a picky 2 year old. I loved the fact it was quieter as we had our little boy with us. Evening and day entertainment was excellent. Unfortunately the time we visited was quiet so kids club hadn't started but evening entertainment kidies disco was enought for him and he really enjoyed dancing with the team. Breakfast and dinner have great selection, You have the option of lunch from the hotel next door which always had something if it was snack bar or restaurant. Only down fall was the shower size but very manageable all the same and no fridge in rooms but we bought a cool box so that sorted that. I am looking forward to booking again for next year. To all the staff thank you for an amazing family holiday.

Gavin Hardman

Rooms basic but functional. Bathroom tiny and our shower sprayed more onto the wall than on us when having a shower. The shower head was broken. Apart from that there isnt anything to complain about. It was kept clean, the food was good and varied apart from breakfast which was the same every day. I would have liked them to have omellettes or pancakes or churros to mix it up a little. Location was great, only a couple of mins walk to the beach and a couple more mins to the bars at night. It was in a quiet spot so close to nightlife but there was no noise from the bars when at the hotel. I would stay here again.

Megan Palmer

Arriving at globales playa santa ponsa was quite a shock, we have used other globales hotels as a family and individually for years and this hotel conpletley let's the chain down. The rooms we were given were a disgrace. Smelly, dirty and mouldy with loose light fittings and stained walls. We instantly went to reception where we were not respected or listened to fairly, it felt as though the staff and manager knew exactly the state of the rooms and were ashamed to agree. Due to my dad's poor health and other room having an infant we gave up our room to sleep on the sofa in the reception as the problem was just never solved. Leaving the first night an absolute nightmare for us all. The following day after alot of upset and persistence we were all given new rooms, cleaner and with better facilities but still in need of a basic renovation, much like the rest of the hotel. After a horror 24 hours we were adamant to enjoy our holiday, waiting a year for my Dad to be well enough to travel. The dining areas (split over 3 hotels) were clean and organised with a good range of food, we enjoyed the pool and games and the entertainment staff's friendly and welcoming attitudes. Santa Ponsa and the surrounding areas did not disappoint, lots to do and beautiful beaches. Safe to say we will not be returning to this hotel and I will be hasty to use Globales again, sadly. The fact this hotel is a 3 star is beyond me, my only words of advice would be find somewhere else to stay as this hotel really is on its last legs.

Cristian Paraschiv Pitesti

3* as this is a 3* hotel. Location is amazing: just 3 min. on foot from this beautiful beach. Quiet enough, specially past 23.30. You can hear all the commotion in the hallway if the stayers decide to be a bit more vocal. 2 lifts to upper flights. Really small ones as they would only take 1 buggy and an adult. Stairs are a gentle workout. Rooms are on the small side. As a family of 3 there is no room other than to manouver around the beds. Beds are good enough. Air conditioning working properly though dated like the rooms. Bathroom is tiny. Comes with shower, sink, toilet. Hairdryer included. Toilet paper & towels also. Bar, pool for adults, pool for kids. Sunbeds. 2.2 euros a day per person as local tax payable at the hotel. By card or cash. As for cash, all the ATMs are releasing min. 20 euros for 3.95 comission. Hefty. All staff top marks. From Reception to Food Court and Cleaning Staff. Word of advice: tips to go directly to the person you like, not to the tip box ( this one is pocketed by the company not going to be split equaly betwen kitchen & food court personnel ). We would like to say THANK YOU / MUCHAS GRACIAS to all but specially to Simona, Lujan, Lisa, Wada, David, Francisco. Hope we got the names right. They are all working good and hard. Always there, kind, helpful, smilling, greeting. Making it easy for us. All inclusive is good as food is plenty, good and tasty. They know their job. Never returned a plate. Even though food is 90% the same each day, it's a lot to chose from without repeating too much. Nothing specially for kids, but always something tasty & healthy for them from youngest age up. Majorca -Santa Ponsa and Globales... all a good choice.

jamie court

Came as a family of 4, 1 x 15 year old 1 x 2 year old. Absolutely loved it and it's only the middle of April. Weather has been pretty much sunshine everyday other than we had a storm on the 1 day. Still here now, leave in 2 days time. The staff are really great and really happy and make you feel welcome and extremely friendly. The food is great but gets abit samey after a few days but can't complain at all. I'm a fussy eater and even I have found something every single mealtime. We definitely will come back. Loved every minute here

steph griffiths

Hotel is great lots for kids to do , start of season felt the rooms were damp, however spacious, clean and has everything you need.bar staff and restaurant staff are amazing and work very hard and will make your holiday nothing is too much trouble and they are great with the kids, animation team could be better a bit repetitive, food is great lots of choice. Close to restaurants, pubs,shops and beach , definitely give the electric train a go so much fun with music playing for your journey.

Maddie Bus

This place was really big and mostly designed for kids which is good. The rooms were nice and perfect in size.There was an little arcade and the games are addictive. I love how it includes lots of stuff, 1 main pool, 2 children ones, snack bar, bar, restaurant, supermarket,football pitch and tennis court. The pools were really good although I wish the main pool had a shallower end because the shallowest it was was 1,50 meters. The football pitch was nice. Loved the food, it provides all meals, except i wish they had more varieties but everything was awesome.I would defiantly recommend. They also have a beach 5 minutes away and shops 5 minutes away.

5 past nein

I've been here from 5th to 13th October, I flew in from the UK and honestly, best decision my parents made. The weather outside was excellent, the rooms were great, not a single problem. The beds were comfy, when I flew in, I was very tired so at night I fell asleep. As for the views, they were pretty. I loved the fact my stay was all-inclusive, as for the food, they were good. I chilled out in the sun, life is great. A worker I met on my first entry was very nice and funny.

Lauren

The hotel is located in a beautiful area & it's only a 5 minute walk to a small cove beach & a short walk to the main strip, where there's an abundance of restaurants, bars & shops. The resort is very clean and well looked after, with staff regularly maintaining the green areas. The only issue was the cleaners not cleaning our room often enough. The staff on the front desk are brilliant. Very friendly & accommodating. They upgraded us to a superior apartment free of charge due to us being placed in the wrong room. The hotel offers a great range of activities, 3 pools (pools are deep & salt water) & a splash pad which was great for the kids. I thoroughly enjoyed the adults only pool on the roof terrace 😆. The restaurant is like a stampede when it's peak times, so I would suggest going early. Breakfast is the best meal option, lunch is better at the snack bar & dinner; it was hard to find foods that go together to make a nice meal. But there's some great options for eating out because there's some nice restaurants nearby. I came with my 2 year old twins & found it hard keeping them entertained as there were no suitable contained spaces for them to play. The park was more suited for small & older children. Overall, I would highly recommend for families with children above the age of 3. Big kids will love it, so many options for them; kids club, entertainment, pitches, etc 😀

Sam Ward

We had a great holiday here! The room was great with spectacular views across the bay. The food was good, and each day provided different options. The pools were fun, especially the splash park. Our kids loved the slides. Became very busy at the bar in the evening, queues could be long and this did slow down our evenings. Would recommend. 🙂👍

Trudy Murphy

Not the best experience the restaurant is like a cattle market as a party of 12 with 4 rooms 6 of our party had sickness and diarrhoea, lots of others had said they had experienced the same, went to reception to get clean sheets and asked if bug was travelling through the hotel told “no only 2/3 rooms!!” The rooms were comfortable and good housekeeping, I would avoid the restaurant at all cost! We where all inclusive and ended up eating out more as was not happy with the hygiene in the restaurant.

Daria K

We just finished our week! The main thing we can only moan about is the weather 🤣 but it doesn’t count on here! Hotel is clean. Kids loved it! The entertainment team was absolutely amazing. Kids clubs in the morning and evening nailed it. Food was good, I’d say great to be fair but as we all know it’s hard to please everyone, from my point of view, as long as my children were fed and not left hungry Im very happy!

Olly F

3.3.2025 -10.3.2025 Little bit disappointed in this holiday. Had a room on the second floor, the room had a door inside leading to the room next door. 2 nights in and a new family arrived that was very loud and was awake with a lot of noise until early hours of the morning. (2-3 am) I had to 2 year old with me who kept waking up due to the loud noise. The children in the next room was running wild kicking and banging the door. Parents not doing anything. I did mention to the staff. But nothing was done. If there wasn’t a door leading to the next room then the noise might have been a little bit more bearable. We suffered every night for the last 5 nights. In the end could not wait to get home. 20 euro deposit for an iron. That did not come with a board to iron my clothes on. The hotel and room itself was very clean and cannot fault the cleaning they do is amazing. The cleaners on my floor was very polite and would always speak with us. The breakfast choice was huge and so much to chose from so I have given the 2 stars for how clean the hotel was and how good the breakfast was. However I would not recommend staying here if you are a family. Friendly and welcoming but not too good at handling situations that could have made someone’s stay more enjoyable.

Caig Rowiński

If I could leave 0 stars I would caught food poisoning twice from the restaurant I am so annoyed payed 2 grand for all inclusive and I can't eat. Train your staff how to use a timer on while cooking even the eggs at breakfast can be undercook. Do not get all inclusive drinks are the cheap aldi knock offs It's over crowded no staff control the drunk guests or there kids honestly worst hoilday of my life. Pools are freezing life guards don't care about children's safety except one older gentleman thats it ! My insurance will be incontact with this hotel!!!

Thakks

Good stay overall. Staff were friendly and provided 5 star service. Sarah and David specifically who our kids got close to and also the head chef. One thing odd was they do not serve water during dinner and have to buy and not included in your half or full board package. Food selection is generally good but if you are vegetarian, you have limited options for main other than pasta and spaghetti. Also the room seems to be not sound proof so you might find the noise coming through depending on where your room is. Our one was near the pool and above the dining room so we used to hear quite a lot of noise from the table moving in the dining room. Free parking in the hotel and on the road. Location very close to the beach and I highly recommend going to the alcudia beach that is not far. On site supermarket and also Aldi opposite hotel that is quite handy.

Scott Adams

I recently stayed at this hotel, which is rated 4 stars, but I found it to be more of a 3-star experience. The food was extremely basic and seemed to be recycled, making it difficult for vegetarians or vegans to find suitable options. Only a handful of the staff were friendly, and the night-time entertainment was hit and miss, although the magic show was excellent. The spa was a disappointment; the water was ice cold every day, and the sauna was never working, even after requesting it at reception twice. The spa was also full of little kids, making it impossible to relax. On the positive side, there were plenty of sun loungers outside, and the pool was a good size with a separate baby pool, which was great. However, there wasn’t much animation except for some dances in the pool, and it was very loud until 11 pm at night. The drinks all came from the same machine, and the coffee was hardly drinkable. Strangely, they refused to give us the snacks included in the all-inclusive package at the pool bar. Overall, I wouldn’t recommend this hotel to a friend. It was okay for a 3-star stay but didn’t meet the standards of a 4-star hotel.

Carlos Ijalba

Nice hotel complex with swimming pool, gym, sauna, volley, football, parking, entertainment and night shows. Big supermarkets nearby, not too far from the beach.

Dantstrike

Very good hotel with everything you need and want. I really enjoyed the time at their gym. Food was perfect. We had shrimps and even a chocolate fountain 😍. What I really appreciate is their staff concretely Alicia and Fabian. They were always nice and helpful. They also gave me a few tips for trip and restaurants.

tommy lennart karlsen

We stayed here for one week in the busy summer holiday. The rooms are modern, nice and clean. They are also big enough for a family of four without a doubt. We have kids with food allergies, so we have a few challenges normally. We spoke to Alicia the manager for the kitchen and restaurant, and she did a wonderful job providing us with the food we needed and customized the buffet, so our children could eat. Lovely woman, great service minded and hard working. The other staff was great as well.

Dylan R.G

Great hotel! Immaculate & so clean! Staff super friendly & food brilliant. Beach was only a short walk away. Highly recommended as a first time holiday abroad with young children.

Metodij Zdravkin

We visited Hipotels Coma Gran for our summer holiday. Everything was spot on, the apartment was nice and spacious, great balcony with view on the pool. Beach is very close. The food was awesome, every day the variety changed. My kids loved it as well. The kids corner was also awesome, my daughter loved going there and drawing, playing with other kids. The animation team was very nice and welcoming. Evening program was also very good, every day something new would say like 90% of the shows were great. My kids loved mini disco. All in all, complete place for a vacation, would love to visit it again.

Craig Anderson

A great hotel for families, staff very friendly and great with kids too. Location perfect. The only reason I give it 3 stars was due to the hotel having an act of parrots being made to perform silly tricks for entertainment. It seemed like an unwelcome throwback to a bygone age. Poor example for the kids.

Darius Ley

Amazing place. A family of 4 stayed in a one bedroom apartment, it consists of one bedroom with a double bed, a bathroom and then a lounge with table chairs along with a sofa that pulls out into two single beds. Food choice is as expected for all inclusive, whole family had no issues in deciding what to eat and dessert options are plentiful. The hotel and grounds are spotless, the pool areas are busy with a splash park and bigger pool,although very safe. Entertainment team are great and do stuff for adults and children. We will come back again.

laura marley

Brilliant hotel, staff are amazing, the hotel is so clean, the pool area is lovely, more than enough sunbeds to go around. The hotel is situated in the centre of sa coma with loads of shops, bars and restaurants around. A couple of minutes walk to the beach which again is clean and well maintained. We had concerns that the 1 bedroom apartment would be too small for myself, my husband and 2 kids but they are a great size, plenty of space. We went self catering but ate most days at the pool bar. Great selection of food and drinks and very reasonably priced. All in all a brilliant week. Hope to be back next summer ❤️

Craig

Great location, excellent staff and excellent value for money. Rooms are large and plentiful - they are to meet basic needs rather than pile on the luxury but there are 3 pools and plenty of loungers and outdoor seating which even when really busy there was still somewhere for everyone. An option today for drinks if you aren’t all inclusive and always met with a smile. Cocktails were amazing! We had a 1 bed apartment and the rooms were comfortable, spotless and stacked with all the basics and storage, including a full kitchenette and a proper under the counter style fridge. Supermarket literally round the corner behind 2 STUNNING restaurants (Nevada is perfection). Food here is great! Our check out was 11am and our flight was only at 11pm, they let us pay to keep our luggage in a secure locker so we could enjoy our last day. If anything we can say the area and the hotel grounds are honestly spotless. Looks like it’s been spruced up and not left to get tired. We will definitely return. Have realistic expectations and you will not be disappointed. :)

Lucy Horner

An incredible holiday resort! Paid for all inclusive and it was worth it. 3 beautiful pools and our room was lovely too. A big shout out to Georgia on the reception desk who helped us with any issues or queries we had. Daniel and Shannon from the entertainment team were lovely as well. Our last night we watched the Bollywood show that the team put in which was a great show to watch! You can tell the team took great care and effort to put on a great performance for everyone. My only feedback would be based on the size of the resort only having one restaurant at peak times in the year would be crazy. It started to get busier near the end of the week and that showed a little glimpse at what it would be like in summer. The buffet restaurant was nice, with places to sit outside as well. Seemed to be a nice variety of options each day. But I think this resort would benefit from an extra restaurant buffet space or expanding the current one.

Megan H

We had a fantastic stay here from the 18th to the 22nd of April. All the staff were incredibly friendly and helpful, always going out of their way to make us feel welcome. Our room was spotless and cleaned regularly, which made the whole experience even more comfortable. The food was exactly what you’d hope for from an all-inclusive – plenty of variety at every meal, with something to suit everyone’s taste. We also loved that there were snacks available throughout the day, perfect for keeping us going between meals. Overall, it was a really enjoyable and relaxing holiday. We’d definitely recommend this hotel and would love to come back again! Just want to add a huge thanks to the entertainment team that were there during our stay ; Alejandro, Tamara, Alba, Shannon, Pablo, Marko, Marina ( apologies if I have any of your names wrong ) we loved you guys, even down to watching you rehearse. You were all incredible, friendly and do such an incredible job. We appreciated all the effort you put in to perform such great shows for everyone.

Gareth Taylor

We've just returned from our second visit and once again it was a wonderful place for a short break. Last time we were AI but this time we went SC. The rooms were simple but immaculately clean with new bedding, towels and soft furnishings. The staff were excellent, efficient polite and friendly. Unfortunately the weather wasn't great but the rooms were comfortable especially avoiding the downpours. It was so good we've booked to return in 6 weeks. Hope the weather is better!

Sorcha & Georgie

Had the best time at this hotel! Everything was clean and well presented. The one bedroom apartments were so spacious, large balcony and everything you need. The staff were such a pleasure to deal with, so friendly and accommodating - helped with everything! The pools were lovely and the entertainment was great! Would definitely come back here again.

Cora Smith

Stayed here 4/11 April '25 No complaints about the hotel itself. Rooms very clean and a great balcony. As for the food....I ended up eating cold meat, cheese and bread rolls for breakfast and dinner. (We were half board) food was mostly cold, even when it was brought straight from the kitchen. Change the food and more people will enjoy your lovely hotel.

Zara Pinfold

Stayed here for the second time and it was lovely. Rooms are clean and spacious, hair dryers in bathroom but sadly no kettle. Food was lovely too. Pool area clean and spacious. Close to all other local amenities. Would definitely recommend although wouldn't take children.

Beth Parfitt

Came back on Monday from a 4 day birthday trip. The rooms we couldn't fault.The breakfast was cold even the beans.the lunch not much option and still luke warm. Don't go all inclusive as only allowed 6 drinks throughout the day. You can only have snacks at certain time and not throughout the day. There is no entertainment or even background music being played.

Selena Pavel

It's a good place to stay, the room looks good and if you're lucky you get a great view. But when the cleaning ladies come clean(everyday) They don't vacuum the floor so if there is hair everywhere it will stay there. There is not that many food options personally but in your point of view it might be different. There are lots of activities for example pools which are indoor and outdoor and a pool table. The hotel room looks very modern and cosy. There is a safe which is free and the hotel overall is a very nice place to stay and will recommend!(Opinions may vary though so don't take this personal if you've been here and had a different experience)

Paul Lawrence

Lovely hotel! Busy; good food; great access for invalid; nice location. Spacious rooms, clean clean very accessible. A really nice team of staff on hand 24/7. The only disappointment.. 1. No entertainment...and 2. The TV in our room wouldn't play Netflix

Justinesess

Such a pleasant stay! Visited in April so not busy yet. The resort consists of several blocks and main rece ption building with restaurant, gym and spa. All looks clean and freshly renovated to high modern standards. Rooms are more great. Bathroom with two sink and walk in shower 👍 Comfy beds, but pillows too thick for my personal preference. Staff seems lovely but didn't engage too much. Travelled by car and there was always an empty parking space. Thanks for a pleasant stay!

Nina P

We spent 5 days here in early April. Pollensa is a cyclist haven, with the hotel situated roughly 1.5k from the Port. The resort itself is modern, clean and deserving more than its 4 stars. Room Our family of 4 had a junior suite with balcony, which comes with its own mini kitchen, a separate bedroom and a sofa bed. The bathroom could do with more ventilation, ours had a small corner window. Facilities and staff The staff are super friendly, and always helpful. The pool is chilly (it's not heated) but didn't deter people from swimming in balmy April temperatures! The main lobby, bar and restaurant has contemporary furnishings and earthy decor. Even the staff are dressed in shades of white/beige/cream huge - very White Lotus! Special mention to the spa - it's underused but a gem - we loved visiting the sauna every day. The massages were soothing too - it's about 95 euro for 50 minutes. The bar area is huge - great for pre-dinner drinks. A lot of people gather there after dinner. From 8.30 there's children entertainment (often a mini disco). By 9, evening entertainment commences. There's also a TV area for showing sport. Food As vegans, we were prepared to eat the same thing every day - and even brought our own oat milk. However, we were surprised to see a large selection at meal times. For breakfast, we had an array of cereals (seeds, nuts and dried fruit), fruit, fresh carrot juice, and cooked breakfast (rostis, avocado, beans, mushrooms, tomatoes, toast) every day. For dinner, there's a vegetarian section with largely unprocessed dishes (paella/casserole rice, lentils/legumes/bean dishes, veggie stews/meatballs, couscous, curried dishes, pastas) as well as a huge salad bar. We would love to have had some dessert options. For lunch, the terrace bar has a limited menu for vegans, but we had the asian poke bowl and salad options. Entertainment The animation team are hardworking and super friendly, working well over 12 hour days (you see them in the morning and late into the night!). The programme could be more diverse though (karaoke, bingo, a magic evening). Perhaps we were arrived too early in the season, but would love to have seen more sport activities during the day for children, maybe a football match or water polo. Kids club We didn't use this but it's for up to 12 years old (we felt that the programme warranted more like up to 8 perhaps?). Sport The hotel prides itself as being a cyclist mecca. There's a bike rental on site. We hired road bikes (for solo rides to Formentor etc) and bikes for the children (9 euros each day; 15 for regular adult bike) for rides to Alcudia and Pollensa old town. The roads are flat and straight to Alcudia and the port, so if you want run ideas - it's roughly 5-7k run to the port and back on the main road. There's a nice 8k loop to the back of the hotel where you can run around the countryside. On other days, the more secluded nature reserve has a 1.5k loop. Locally there's also paddleboarding and kite surfing activities too.

Mark McKerracher

The staff are great and doing the best they can but it feels like the rooms are just past their sale by date. First our door wouldn’t lock, they fixed that but then we were locked in in the morning. Luckily there is a phone in the room. The handyman here is great and sorts the problems but the poor guy must be run off his feet. The front desk is super helpful and will get you what you need. The crazy thing is I love the location. The views are right out of Jurassic Park! The food is very good. The breakfast buffet excellent and equally our first dinner tonight. It was a bit of a hit and miss but I’ve many more nights. (I wanted to try one bite of everything and then decide. Greed aside I’m simplifying it tomorrow.) I’ll come back when it’s less busy. All the staff are so friendly and helpful. It makes the small issues seem meaningless. Transportation by bus or taxi easy from the hotel. Recommend using a debit card. Running/walking seems very popular along the bike path along the beach which is great as long as there aren’t too many cars, bikes and people. It would be great if it was bikeway and a walkway. Safety first. The views here are off the charts. I’m coming back with a car hire to explore more. I’m enjoying this as much as Kauai!!

Jennie Maltby

Good resort, great for families. Very clean saltwater swimming pools (cold though). Good food if you like buffets. Reception staff very efficient and friendly. We had a water leak in one of the rooms after some heavy rain but this was fixed promptly. Recommend bike hire to get around and as others have noted its not in the main part of the beach so you have a 30 min walk to restaurants, shops etc. On site shop is pretty good. We went out of season so it was fairly quiet, I imagine it's very busy in school holidays but it is very big with lots of pools and loungers to go round.

Marek Gy

Very nice place, located on the sidelines, peace and quiet. Delicious food, nice animations and organization of time by Victor and his crew. Good team behind the bar!

PrivateJoker266

This hotel was actually quite nice. The stuff were kind And polite The fifth facilities were clean And the rooms were okay. The hotel is situated roughly five minutes walk from the strip.

vikki williams

I really enjoyed my recent stay. I experienced mainly positives and a few notable negatives. Overall, the hotel offers a comfortable and enjoyable stay. Positives: The hotel boasts plenty of sun loungers. The pool bar is fairly priced. The food quality at the hotel's poolside bar is impressive. The location of the hotel is great, providing easy access to local attractions and amenities. The staff are very friendly and attentive, with someone available to assist guests 24/7. The rooms are modern, featuring plenty of storage and a fridge, which is convenient. Moreover, the hotel offers great facilities for late check-outs, making it easier for guests with late flights or travel plans. Negatives: Unfortunately, there are no tea and coffee making facilities in the rooms, which would have been a welcome addition. The hotel's location on a hill might be challenging for those with mobility issues. During my stay, I noticed some ants in the room, which was not a major concern but still notable. this, I believe is a big concern as it happened on 2 separate occasions during our stay. Despite displaying the "Do Not Disturb" sign on my door, the cleaning staff still entered our room This invasion of privacy is highly problematic, especially considering previous reviews that mention theft by cleaning staff. Such actions not only violate guests' privacy but also compromise the sense of security that guests expect when staying at a hotel. I believe it is crucial for hotel management to address and resolve this issue as a matter of urgency. Ensuring that staff strictly adhere to the "Do Not Disturb" signs and reinforcing the importance of respecting guests' privacy. In conclusion, the hotel offers a pleasant stay with many amenities and a friendly atmosphere. However, addressing the issues mentioned would enhance the overall guest experience.

Jack Shiels

The hotel itself was nice rooms clean and nice pool. However I’m disgusted with how rude the staff were towards us when we showed them nothing but respect and will not be returning for this reason. Very disappointed with how we were spoken to and treated especially by staff member Armourella who was very nasty to us for no reason which ruined our stay. As well as, in the room there is hanging metal lights very low down which we kept on constantly hitting our heads on. Very Bad design! Very let down will not be returning ever. Worst customer service I have ever dealt with.

Mia Khan

Do not stay here. Unless you’re looking for a room to purely sleep. There is no kettle, water or shampoo in the room. Although the beds are comfortable and spacious, the walls are paper thin. You can hear your neighbour flushing the toilet. The cleaners are extremely loud from 7am onwards. We asked for water at about 2am and the hotel said they ‘don’t have any’. Despite an electrician coming to look at the TV, it does not work and didn’t work in the other two rooms my family was staying in. The wifi also doesn’t work and disconnects you within 5 minutes.

maxine macdonald

Currently staying at this hotel and today I am very angry and need to make people aware. If you want safety, continue reading. They come in your room with the DO NOT DISTURB sign on the door and then just apologise for it when you come back and catch them. I had already seen the reviews which state this happening to others and things getting stolen but was too late to cancel..... so here go's Today, I left the DO NOT DISTURB sign on my door as I have been cleaning the room myself because I didn't feel comfortable having it cleaned after reading the bad reviews regarding theft from rooms. The sun went in and the rain was coming so we decided to go up around 3pm. When I came to my room I found that the door was open and there was a cleaner in my room just coming out of the bathroom. This instantly shocked me as the do not disturb sign was still on my door (I tied it on with a hairband). I asked the cleaner, what does this sign mean.. she replied "NO cleaning. I then asked her why she was in my room, she replied with sorry.. picked up the towels and rushed out of my room. I couldn't believe it so I decided to go and speak to the manager, the woman on reception told me the manager would be back in around 10 mins and asked if there was an issue, I explained the issue and she told me it was a mistake and the cleaning supervisor should come and see me..I saw a man come out of the managers office and I asked him if he was the manager, he told me no so i asked the lady to get the manager to phone me. I came back to my room and the cleaning supervisor came to see me, she apologised and told me that the cleaner got confused as it wasn't her normal floor (but the do not disturb sign is the same on every floor). I decided to go back down to the manager and when I went into the office it was the man who told me he wasn't the manager now telling me he is. When I explained to the now manager it just seamed like he didn't care and just said sorry with a smirk on his face, how disappointing. At this point I was very angry and told him I will be telling everyone on TripAdvisor about this and then as I was walking to the lift the woman manager shouted out and threatened to kick me out of the hotel. (How nice of them) Hope this review helps you make the right decision!

Kevin Cochrane

Overall we were happy with our holiday in this hotel. The room was fine, albeit a little dated and could do with some refurbishment, we were a family of 4 (2 adults & 2 kids) the kids “beds” were the sofa and a pull out bed, not ideal but we pushed them together and the kids loved this idea. We also had an issue with our shower leaking into the bathroom which I have seen on other posts, we did report this and it was attempted to be fixed but to be fair to the hotel I don’t think it can be fixed without changing the door for the shower. The food was hit and miss, some nights very good variety and other nights not so much but I guess that is down to personal taste. There is not a lot of options for kids I would say but again I guess that depends on what your kid would eat. The restaurant doesn’t seem big enough for the amount of guests so it can be a bit busy but the staff keep the tables clean in a very timely manner so it’s not so bad. Pools are fine although in the busier summer months I can imagine it being a bit of a rush to get a lounger. Entertainment at night is good, kids disco at night keeps them happy. We stayed in the Mallorca building which has a great view of the stage from the balcony which is perfect if your kids don’t like loud noises too much like our son. Kids club was fun although we weren’t exactly sure what was happening and when until the second half of our holiday so we missed a lot of activities. The game room is very dated, some of the machines either aren’t on or don’t work, same with the rides in the seating area, the majority of them were off for the whole week we were there. All in all we had a good stay here and we enjoyed ourselves so I would recommend but maybe temper your expectations of a 4 star hotel because in reality I think Eurocalas is more like a 3 star for what you actually get but it is still a good hotel for a family to enjoy a holiday

Michael McPartland

It's not a 4 star hotel. From flies coming up the drains to rats being caught and/or poisoned. The food was reasonable however a lot of it was clearly bought in. The staff were all friendly. Long story short we had to swap several rooms. Which rectified our situation to some degree. I ended up paying more. The coast area is beautiful however the hotel is quite far away. Not that this was an issue. The hotel needs some serious renovation and the lifts are horrific. Even the staff cleaners complained about them to us. We won't be back which is a shame as the staff were generally excellent.

Stephanie Cole

For the money it's a 10/10. Wasn't happy with our first room being so high up. We were moved with no issue. Staff helpful. Food good, completely as expected in an all inclusive. No better no worse than previous holidays. Plenty of alcohol options, cocktails included and nice. Loads for kids to do. Loads of sunbeds and umbrellas, never an issue. Some reviews I've previously read are harsh. For the money you get what you pay for. Hotel is maybe a bit dated but it's clean and the staff are good, pools are great. Glad we came.

Zelda Lang

Always plenty of choice in the restaurant. Very well displayed. Rooms comfy beds clean tidy. Staff always welcoming and smart. Entertainment more for children but fun. No complaints pool areas nice tidy clean pools a delight. Thanks we don't want to go.

Antonio Margarit

Had to use force to open the front door from our room. Door în the bathroom cannot be locked for privacy. Not very clean. Welcoming staff. Poor service when it comes to food and service. Huge room with hundrrds of people serving themselves, very loud and disturbing. Great evening shows for children and adults. Great pools and water activities. You need to check in first , then you need to go 6minutes all the way trough the city as the street is one way street. Overall, not to bad, but I was expected much more than they offered for a 4 star hotel.

Gary jenkinson

Lovely clean hotel never saw any mess. The rooms were very clean and comfortable, helpful happy staff. Nice pool area. The breakfast was great lots of choice. The lunch and dinner was very limited for vegetarians with it being pizza, pasta and chips. The drinks menu was also limited for cocktails only having about 5 different ones. I would recommend the brandy,or rum with coke. With that being said I enjoyed my stay here and for the cost would stay again. The hotel looks like it's at the back of the resort but it's only a few minutes walk to bars and beach. One main negative are the lifts having only 3 which take max of 4- 5 people to serve 8 floors it can be a long wait to get one so most of the time it's a jog up and down the stairs lucky I was on the 4th floor.

Jonney Quinn

Just came back after 4 days all inclusive never again was more like 2 star arrived at 3am in morning couldn't get a drink of water apart from a water machine in canteen or asked to use vending machine that was the start room was fine small so lived out our cases on the unit in room air con just blew hot air around room slept with balcony door open for 4 days fridge was warm .staffs attitude is terrible food was only good thing drink only aloud vodka,gin,whisky or rum or 1 choice of lager if you have kids and there fussy eaters the snack bar shuts at 6 even in restaurant there was no chicken nuggets or anything like that for kids or fussy eaters was really bad rain we were made to sit outside near pool because snack bar was there under jumbrellas with holes In so leaked through instead of having the decency to open the bar inside where it was dry then the sun came out was lovely and hot on the afternoon they then shut pool at 6 kicking kids out the pool and other residents instead of leaving it open due to bad weather thought they might have been a bit more accommodating the life guard wasn't even paying attention to the pool there were cracked tiles around pool.we asked for towels and toilet roll and were told by reception that we can only get these once a day when cleaners come they missed us for 2 days hence why we asked was a right carry on lifts say 6 people lucky if u can get 3 people in ridiculously slow and dated was easier taking stairs then people with bicycles were coming in lifts with there bikes as well was like faulty towers huge language barrier kept getting drinks mixed up staff miserable and not helpful like they didn't want to be there would never go back and this is the first review I've ever wrote about anywhere just thought I need to warn people here I took a chance and back fired on us not happy at all with this place

Connor Simpson

I had a wonderful stay at Globales Mimosa. Compared to my previous all-inclusive experiences, this hotel stood out in many ways. The rooms were spacious, the views impressive, and there was a good variety of food. Overall, it lives up to its 4-star rating. Room and Views: My room was clean and well-maintained, with all the essentials. The balcony had great views of either the sea or mountains, which was perfect for relaxing. The bathroom was nice, although the shower temperature wasn’t always consistent. Food and Drinks: The food selection was broad, though the quality did vary. The hotel seems to have listened to feedback, as the cocktails were freshly made and enjoyable. I particularly liked the pizzas. However, if you don’t eat fish, the variety may feel a bit limited on certain nights. Pool and Sunbeds: The pool area was clean and there were plenty of sunbeds, with no extra charge for the more comfortable ones. Although the pool wasn’t heated, the October weather made it fine for swimming. Entertainment: The entertainment team worked hard to offer a range of activities. My only suggestion would be to improve the visibility of the evening shows, as some seating areas had obstructed views. Location: The hotel is in a great location, just a short walk from the beach and within easy reach of nearby attractions. In conclusion, I highly recommend Globales Mimosa for a relaxing holiday in Palma Nova. The hotel offers great value and seems to have made efforts to respond to past feedback.

teresa plant

This hotel is lovely! I've seen a few people complain about it and I can't see why. The lifts aren't the best but they work and there are 1 or 2 members of staff that clearly don't want to be there lol it shows. The location is spot on, no hills. It's a 5 minute walk from the town and beach. The food is amazing! there's so much choice it's ridiculous. Although I am vegan and there wasn't much option other than the salad and chips. There was occasionally a dish I could have for a change. My sister in-law has a gluten intolerance and they catered to this. The staff are super friendly and helpful (except the 1or2) The hotel/rooms are to a high standard. Very clean and well decorated. The pool has black grime around the edge but the water is clean and so is the bed area. All in all I would definitely come to this hotel again and again 👍

Les Webber

We have been visiting the Mimosa for many years and have always rated it five stars the last time in March and have just returned after two weeks in October. Since our visit in March some things around the pool area has reduced our rating. I am a swimmer and enjoyed the pool which has always banned inflatables and balls when returning in October this was no longer the case with many inflatables and balls being used. Also people drinking alcohol in the pool again never allowed and the indifference of the lifeguards. Onto the good bits the rooms are a good size and spotless and a powerful shower. The staff are all friendly with a big shout out to Miguel, Francisco and Juan in the bar and Vera in the restaurant. Also to the animation team Marty, Katarina and Lucas who work really hard to make the holiday more enjoyable. Food is what you expect from a hotel with a good range and choice, bear in mind that the hotel has visitors from many countries and doesn't cater exclusively for British tastes so do try things you maybe wouldn't. We are returning twice next year and met many people who are regular visitors which tells you something. Would definitely recommend and hope that the pool issues are sorted.

Kevin Houten

We went to Lagotel in July/August of 2023 and we absolutely loved it! The whole experience was amazing. The food was good, the staff were great, the entertainment was brilliant for both adults and children. We was at the poolside every morning soaking up the sunshine and having a ball. The room was fine overlooking the pool. We enjoyed it that much we are going back this year (2025) on July the 28th for 10 days this time! We can't wait! See you in July!

John Garwood

Stayed here during a tournament. Front desk staff was very friendly. The service staff was rude and not very helpful in the dining area. The dining served processed food and very little options. Their main dish every day was pasta with sauce. Not happy with our stay

paul rackley

Great hotel, we went as a family with 2 children on a b&b basis . Hotel was clean,rooms were good, buffet breakfast was amazing. Staff attentive to detail, friendly and always busy . Pool setup was very good, with a lifeguard on duty. Plenty of entertainment, for the children and also good evening acts . Handy shuttle bus to beach. We all really enjoyed our stay there. One minor thing ,a socket by the bed would be handy.

rachel andrews

We had a fantastic time at the Lagotel. We booked a family room which was adequate space for a family of four. The room was cleaned daily along with fresh towels. The breakfast was lovely with plenty of options-we were spoilt for choice-and the snack bar was very reasonable and the portions of food were very generous. There was a friendly atmosphere throughout the hotel, day and night. Although there was a short queue for the main pool before it opened, there were always enough loungers available and the entertainment team provided activities throughout day. My son loved all the activities, especially the children's water bingo. The lifeguard was a real presence, chatting with the holiday makers and was always on hand to help with any issues. The nightly entertainment was certainly our highlight! The visiting performers-especially the Queen tribute- were great. I would especially like to thank Fabian and the rest of the entertainment team for all of their efforts. They worked really hard to ensure that everybody was having a good time and we all looked forward to the party dances every night. We hoped to find a hotel which was clean and reasonably priced with a happy buzz and this is exactly what we got! Thank you Lagotel-see you next year!

Hana Matoušková

The hotel looks nice on the first sight but you soon notice that it has seen better days. Most importantly, the air conditioning in the room did not work - we wanted to use it for heating as we came in October. We used the sauna and gym and it seems like it has been put there just as an afterthought, especially sauna seemed very improvised, being put right into the gym - e.g. where are you supposed to rest in between sessions? The minigolf is in the worst state of all of these sporting activities, having holes where holes definitely should not be. I do understand that if you come with children, you will enjoy the daily and evening activities on the podium in front of the room balconies. However, the loud music playing on the podium and lights from the trampolines did not make for an agreeable evenings for us. The food was plentiful but it was sometimes hard to find something healthy. Sometimes there was a chef on grill who prepared fresh fish or steaks, that was a great thought.

Vasil Vasilev

⭐️⭐️⭐️⭐️ (4/5) HSM Canarios Park is a great choice for a family vacation or a relaxing getaway. The hotel offers good facilities, including spacious rooms, a clean pool, and a pleasant garden. The staff is very friendly and goes out of their way to meet guests' needs. The location is convenient, with shops and restaurants nearby, and the beach is just a short walk away. However, there are a few areas that could be improved. Although the breakfast is tasty, the variety is somewhat limited and can feel a bit repetitive during longer stays. Additionally, the restaurant can get crowded during peak hours, leading to slower service. Suggestion: It would be great to see more variety in the breakfast options and additional staff in the restaurant during busy times to avoid queues and delays. Overall, HSM Canarios Park offers good value for money and is suitable for a relaxing stay. With a few improvements, it could be even better!😊

ellie

Good value and nice for a few night stay, music and entertainment in the evening. Had no safe key and they ask for a deposit to have a remote to use your tv There are some reviews on bad food but as a picky eater myself, there was always something to enjoy for breakfast lunch and dinner. Don’t recommend the milkshakes but had some nice cocktails.

Marietta Belgrau

We got a standard double room for 2 adults and 2 children which is fair to say wasn't adequate. Food was not great, out of buffet for every meal there was potentially 2/3 nice items and rest of the food was flavourless and what I can only describe as poor quality, no drink served in the restaurant, just soft drinks. Kids pool was really good and amazing way to spend a day, also the shuttle transfer to the beach was a plus, however any shops were about 25 minute walk away from the hotel and the shop in the hotel has barely anything in it so if you need something (which in our case was formula and nappies) it's some distance. Staff were trying to be helpful, particularly guys in reception, very good!

Lauren Wright

Great value hotel. We had a lovely holiday with the children here. If you arrive with you’re paying for a 3* hotel in mind you won’t have any issues, I think some people think they’re at a 5* when leaving negative reviews. The food was lovely with lots to choose from, there was always something to eat and a good variety of meats. There was plenty to choose from with the drinks so no issues there. Lots of pools to choose from which was great with the kids, a lovely beach a walk away from the hotel and a park on the resort. The place was clean and the cleaning staff were very friendly. The hotel reception staff were great and very accommodating moving us room to one with a balcony upon request. My only issue with the hotel and our over all experience was the kids club staff, we found them to be very rude and some of the activities were at a charge, which is ok but if your don’t have cash there is no ATM on site. On our last day one of the kids club staff actually stood at the gate not letting anyone in unless they pay €10 for T-shirt making. There was no letting the children in just to play and not participate in the T-shirt making. I would have liked to of put 5* and resolved my issues at the hotel but unfortunately I didn’t have time to speak with reception before my bus arrived. All in all we had a very positive experience here.

Alex Largeanu

Very good overall experience! 1)Food & Drink Food was great and the menu is changing every day during the week. Plenty of meals to choose from and we always found something good to eat. (There is plenty of space for improvement in the desert section and also in the way the restaurant operates) Food was always tasty and fresh and also the restaurant working hours are a big advantage (you will never stay hungry or miss a meal). Variety of drinks at the bar Definitely worth it for the price and considering that this is a 3* hotel 2)Sometimes overcrowded The hotel has a very big accommodation capacity (rooms and beds for people to sleep) but during my stay there is seems that the services ( restaurant and bars and entertainment stage area ) are struggling to keep up. Staff working hard to please everyone and seen customers become a bit wild and inconsiderate by blocking other people's view. 3) Just as a suggestion towards the management next to the entertainment stage I would say that you need a few Bug/Fly killer ( electrical device to eliminate the bugs) 4) Entertainment Kids club/kids entertainment is absolutely amazing. The entertainment staff is great and the kids can have loads of fun and have plenty of activities suitable for all ages/genders. Loads of activities and competitions for teenagers and adults as well. Different shows every night after the mini disco and bingo. I've seen a lot of areas that would need improvement and would help the hotel improve their customer service and improve the way the hotel operates and could be helpful. So in case any of the managers wants to get in touch just send me a private message and we can chat!