Lanzarote All Inclusive Deals

Stacey O'neill

Where to start - read the reviews beforehand, take with a pinch of salt as always, and judge for myself! We were advised before arrival that there were works going on, tbh, I had to search to see where. They are re-doing the ground floor rooms in one of the buildings, but we were completely unaware from pool area or anywhere else, as no noise or mess. Our room was in the other building, yet to be renovated. Personally I do not find the 'bamboo' furniture offensive, matter of taste I guess. The room itself was spacious, with plenty of wardrobe space and hangers. Cleaned daily (if required), nice little balcony, I did bring a travel kettle and extension lead having read other reviews. Also the remote for TV and safe needed new batteries, which would have no doubt been rectified had we informed reception. Really can't find any real fault with our room.We were All inclusive, which can be a little 'samey' but food was always plentiful, fresh and tasty, had mussels on 3 occasions which was a real treat, noticed fish a couple of days, but not for me. Breakfast was good, everything you could want, even proper sausages 😂. The restaurant staff are very attentive, always cleaning and clearing tables.Now to the drinks - they certainly don't skimp on the alcohol, my liver can confirm! If you want 'named' booze, it comes at an extra cost, but for me, local spirits were great, also as someone else mentioned, the daily cocktails were good 😋 Wasn't too sure about the 1 euro cup charge, before arriving, but what a fantastic idea, saves waste and people return the cups rather than leaving empties all over the place. So, in conclusion, if you are looking for a 5 star hotel (which would no doubt cost a LOT more) this is not for you, but if you want a good room, decent food and strong drinks at a very decent price, then this is the place for you!. The icing on the cake for me was that your AI bracelet wasn't whipped away at check out, as usually happens, nice touch 😊. I would not hesitate to return.Thank you for a great week. P.S. the pools were freezing, but what do expect in March?

Jessica Adams

Came for a 4 night break. Positives - room clean and freshly decorated. Plenty of sunbeds available. Quiet calm atmosphere. Handy shop on site that was reasonable prices. Not so Positives - pool was pretty small and freezing cold! Food was not great. Limited options and bland. Location was ok but 25 min walk to beach and bars etc. Hairdryer in room took forever to dry hair- should of really been updated with room. Need £20 deposit to borrow an iron. Also have to pay to use the safe in room and to use hotel beach towel. Not what I expect for all inclusive. Pool activities non existent. If the weather is cloudy which it was for us, there is very limited activities or places to be unless you leave hotel site. Sadly would not return here.

Ethan Weston

- room was dirty as we arrived, having bugs in the room and dirt in the bathtub, as well as the sheets not being clean on the first day. The safe which was included in the room did not work, the same with the mini fridge. - you had to pay a €10 deposit for pool towels, which is normal, however I don’t think paying €2 for a clean towel is normal for a 4 star all inclusive, hygiene as a whole was an issue. As they didn’t clean the room towels and took one of our room towels and didn’t replace them. The departure showers were disgusting, the whole shower was dirty and all the towels they offered us were previously used, still dirty towels from lost property. - on the topic of hygiene the pool was not treated with any chlorine or any cleaning products and was freezing, and not useable, and when we did try and use the pool my partner got an infection. - the food, was bland, overcooked or raw. Most other visitors we spoke to ended up spending more money eating out as they didn’t trust the food, or it didn’t suit there taste as the variety was poor, and after I got ill from eating the food I would not advise it either. Most of the food was reused and put out over a number of days including leaving meats at room temperature. As well as a whole food not being fresh and nice to enjoy. When we arrived at the hotel at 11pm we was given a bottle of water with a stale sandwich, which didn’t even include butter, and a bag of crisps. A-bit of a joke for a 4 star hotel - no food was labelled and no allergies was listed, we couldn’t even ask the chiefs as they didn’t even know what the food contained either and had to keep checking in the back to what meat they included in each dish. - As for the drinks, they were poorly made, as well as only offering one cocktail type per day and being pre-made, so not fresh for a 4 star all inclusive was strange to me. - the customer service was horrific, the staff was rude and very confrontational, in particular Carmen, who is supposed to be the head of customer service but was more focused on arguing with us rather than giving us a better stay, again for a 4 star hotel this isn’t acceptable. - the entertainment was poor, only offering 2 kids activities a week on the schedule, and not sticking to the schedule at all we missed a lot of the scheduled events. The acrobatic show was a simple magic show, and the pool tables and air hockey would be shut during the days. - You would end up paying for more than what is included in your stay as there is more extra charges that are not stated on the website and are hidden until you get there, another issue was the construction that was going on constantly through our week stay that genuinely made it unpleasant to relax around, and again was not stated on the website Overall a poor stay and would not recommend to anyone, if I had known half of what should have been stated on the website then I would not of booked it.

Mark Budd

Had a wonderful time at the hotel. Friendly staff, room was spotless and comfortable, everywhere was so clean. The vibe from the hotel was warm and friendly. The food was good always good choices. I would definitely go back. About a 30 min walk into town but taxi only cost about €4 so no problem.

Margaret Johnston

Spent 7days here and wished I had booked for more. Check-in was quick and easy Rooms very clean and bright , fresh towels every day. Restaurant although very busy was always clean. Food was good only one day out of seven I didn't eat in Restaurant. All the staff are very helpful and friendly. Reception always on hand for any problem you might have. Women on guest service desk ( sorry can't remember your name) was extremely helpful. Thank you for a great holiday and can't wait to come back .

Dave Billingham

Great staff as always with a blue sea hotel. Very clean, staff constantly mopping floors, clearing away dishes etc. Rooms spacious and spotlessly clean but basic. Mattresses more like caravan Mattresses than hotel bed mattresses. Plumbing old and inadequate. There's a sign next to the toilet asking you to put the paper in the bin! Food plentiful and varied. Come here if you put value over luxury. That's what we did and we liked it.

Stacy Beutner

Yes the rooms could do with a bit of up dating and a softer bed would be great. But we have had a lovely holiday here. Food has different choices every evening, always something to take your fancy. Unlimited drinks all day is great 👍 big shout out to Dylan who worked his ass off on a busy night on his own. All the staff are lovely and very welcoming. Thanks for a lovely time

Judith Havelaar

Just returned home after an enjoyable short break. The apartment was basic but very spacious and had everything we needed including a large veranda overlooking the pool. The all inclusive package was great, there was plenty to choose from in the buffet restaurant, and snacks available around the pool. No issues with cleanliness, and all staff were very pleasant and helpful. We thoroughly enjoyed our stay.

Tia Hayward

Rooms are not modern but have everything you need and very spacious Service is absolutely amazing especially Dylan, who was quick and efficient and helped with every need. Food is okay if your not fussy and like things such as fish and are will to try different sauces. Overall a very good experience, would happily recommend to anyone.

Turnip Tox

Not long got back from a girls break away. Paul, the manager couldn't have been anymore accommodating during our stay. All the staff were went above and beyond. Could always find something to eat in the restaurant. Room was spacious. The shower was amazing! Will definitely be going back to this hotel on our next visit!

Mil

Don’t bother staying horrible rooms! Unclean and outdated. When we first got there the window wouldn’t close and we had to wait in the room for over a hour for maintenance to come and fix it as we were worried to leave our stuff with the window wide open. There was only 1 guy we saw the whole time doing maintenance so definitely need some more staff to help him out as he seemed to be doing work on every room near us. The rooms were dusty and unclean and the toilet had poo stains in it which we had to complain about, the key card for our apartment broke around 5 times making us have to go down all the flights of stairs again and again. They keep the sunloungers locked till 10am ?I have never known a hotel to keep there loungers locked till that late, usually people are by the pool by 8am. It was the middle of July too. And to top it off they don’t even have enough of them for how many people they have staying . There was lots of families that had to put there towels on the floor! And all of the rooms weren’t even full so god knows what they do when it is. The pool is basically unusable as it is so cold and all you can feel is dirt on the floor. Please avoid no matter the price and spend abit more money on a nicer place it is worth it ! The only good place was the location

Laura Shokir

avoid this hotel, the only positive thing is it's location as it's near the old town and the restaurant staff was friendly and helpful that ends there. its very outdated I have travelled a lot before but I have never been in such a bad hotel before the whole place is so so old and falling apart it need immediate attention. I don't understand how it can clarify for a 3 stars I wouldn't give 1, we have travelled with family and small children there are stair and stairs no lift it's not wheelchair or pushchair accessible with 2 children under 4 it was hard even so reception have allocated as a top floor room no sense at all. Rooms itself are very very bad the owner of its place must be so greedy and probably haven't spent 1 penny since opening. Curtains have wholes in very old and dirty, skirting boards, window frames and doors all have cracks and paint is coming off the beds hard and uncomfortable, all the furniture is really old, bathroom I didn't want to wash my kids in at first brown stains and cracks and some broken bits of near the sinks and towel holders. Silicone just thickly ran over the gaps to try to hide the issues but really the rooms need maintainance and refurb. Outside the hotel might look a little bit better at first as grounds are more looked after with some plants on and white paint over the apartment but bars on the windows rusty and peeling, tiles cracked/missing around the pool area, toilets near the pool don't have a lock, toilets near the restaurants need attention as one socket doesn't have a cover. Cobwebs everywhere even reception area. Avoid this is honest review there are nicer hotels than this we had great holiday but this accommodation was big disappointment.

Wildman Properties

Very poor accommodation - the only thing going for it is the staff on reception and the location. Not even clean. Rotting wood round the door frames, tiles not washed, cupboards dirty and almost falling apart, smells of drains. I could go on but basically it's well past it's sell by date. We are OK with dated but this is substandard. I think the staff try but they are battling against the poor quality/old damaged furnishings. Bedsheets and towels were clean. We can't comment on food/drinks as we didn't use the bar or restaurant.

Amanda Langan

Exceptionally clean, and wonderful views but dated decor. With faded apartment pictures, original clean 80's curtains, mismatched furniture including old dresser, oversized electrical equipment for tiny kitchen units and painted or badly applied silicone patched bathtubs with shower curtain. Functional but needs modernisation throughout. The pool tiles definitely needs attention. I only used the pool once (for core temperature relief from the 37°C heat) during my fortnightly stay due to uneven cement surrounding the pool and the tens of reviews on various websites about the missing, broken and jagged mosaic pool floor tiles.

John Goodwin

we stopped over Christmas, it was last minute so there wasn't much left. we booked breakfast on arrival that worked out at only £3 each a day, it was basic but decent, everything you needed, warm and well cooked. right the hotel needs some serious renovation's, its really dated and hasn't had any money spent on it in years! they really need to rip down all the horrible holey yellow curtains, looks like somebody has been chain smoking solid for 10 years! it does smell like weed most days but that's not the hotels fault! we only booked self catering so for what we needed it was ok, to sleep and a base to enjoy Puerto del carmen, we spent most of our time at the beach and walking. the pool is absolutely freezing, on arrival there was 5 black ducks in the pool haha. the good points, location is absolutely fantastic, the views if you book a room with a view is the best view we've ever had in any hotel we've ever stopped in, room was cleaned 3 times in 7 days with fresh towels when needed. unfortunately there's no lifts so its about 150+ steps, so if you're not good on your feet or have little ones and prams then these rooms are a definite no! it kept me and my family fit for a week, now my calf's are like concrete lol. it is a real shame, back in it's hay day, i bet this hotel was fantastic, just needs (a lot ) of money spending on it.

Michael Conway

Absolutely the biggest hole I have ever stayed in. Trust me do not book here. All the people saying oh you get what you pay for etc... They should be paying you to stay here. The rooms are just old and damp, in need of an overhaul. They are what if imagine the old Butlins chalets look like now. The amount of guests with issues is frustrating. The management are not customer facing and refuse to meet. We got out in a dungeon of a room, it's impossible to even describe. Door not locking only one window that could not open. We lost an entire day of our holiday over moving rooms as our initial room wasn't available, then moved twice by the hotel without our involvement. The only saving grace is the staff in the restraint and bar are very nice and helpful. Genuinely I would recommend not staying ere to everyone with families. If you want a cheap bed and are not fussy , then go ahead, but if you want a decent standard (including being clean and not old and dated) then go elsewhere. The food is very poor as well, but it's one of those cheap all you can eat buffets. Avoid this place.

Donna Douglas

Staying here for a week, can't fault it, rooms a little dated but it's somewhere to sleep only, grounds are lovely, pool clean and nice, would benefit from a couple of parasols to chill under, pool bar fab, all staff friendly and helpful, snack bar isn't great, not alot of choice, food is fine, alcohol is good, loving cocktail of the day, location isn't bad. If u don't wanna walk up hills taxi is a couple of euros. Rooms cleaned every couple of days, fresh towels every couple of days, my room was equipped with a hairdryer, spacious bathrooms, basic kitchen, can hire kettle etc, safety deposit box in room €20 plus €10 deposit, worth it really. No air-conditioning but that's fine, nice walk down to harbour and strip. Will be returning and have recommended to friends too. Thanks for making our holiday comfy n relaxing.

Ella Tunstall

Food was really nice, always a pasta option always chips and a meat choice nice salad small but not an issue. Was put in a bad room first night due to overbooking but got refunded for this once contacting the holiday company, we’re in much better rooms for the rest of the week as expected. All staff were nice and very hard working, location up a steep hill down to the harbour but you can rent a car from the hotel or at a little car rental round the corner to the hotel if this is an issue. Pool table for €2 or table tennis for free also at the hotel. However the snack bar was underwhelming cheese and ham sandwiches served every day with either muffins or biscuits I think instead they should use left overs from breakfast or lunch, but wasn’t a big issue. Lovely weather and a beautiful island

W G

The main point is, you get what you pay for. Nice clean hotel but rooms are basic, dated and no Aircon. The 2 room issues we had were resolved within a day. Staff were excellent, more than helpful and willing. Wide selection of food at all meals. Only negative here was food wan never hot, more warm or tepid so the microwave was necessary. Long queues for tea/coffee machines,. Could do with more less complicated machines. Taxi to town (The Strip) €5 to €8 or a 30 min walk in downhill or 50 min walk back, mostly hill. Overall acceptable place, great staff,

David W

𝗕𝗹𝘂𝗲 𝗦𝗲𝗮 𝗟𝗼𝘀 𝗙𝗶𝘀𝗰𝗼𝘀 | 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁🇮🇨 Outstanding Value and Prime Location! Just forty minutes from the island’s capital and a short fifteen-minute drive to the stunning ocean and pristine beaches. The hotel offers incredible value for money, with spacious and private suites that ensure a tranquil stay. The on-site local restaurant serves authentic, delicious cuisine, and there’s a convenient, affordable supermarket right by the hotel entrance. The well-maintained swimming pool adds to the experience, and the all-inclusive package is definitely worth it—especially with Tropical Beer on tap included! Highly recommended for anyone planning a trip to Lanzarote.

Red Nelson

We've just returned from a seven night stay and we were delighted with our holiday experience. The rooms were suitable and the hotel team kindly honoured our request of are whole party (three rooms in total) being located next to each other. We arrived at Paradise Island at 11PM. After a long day of travelling, the warm welcome from Cedric was greatly appreciated (along with his sense of humour too!) and having a selection of food waiting for us and our fellow late arrivers was a real bonus too. The food throughout our stay was a huge positive with a wide variety of options availble throughout the whole stay and sensible meal time windows allowed for flexibility on when we ate. The pool and water park kept adults and children alike entertained and the daily, complimentary bus into town every day offered a great opportunity to explore Playa Blanca (although the majority of the time I chose to walk as it's only 20 to 30 minutes). An area of potential improvment is the arcade options and pool tables. Whilst these were seen to entertain many children, the majority of these are dated, espectially the cloth on the pool tables. The location of the hotel was favourable to allow for a climb of Mount Roja. It was with a very heavy heart when the time came to check-out, we would have happily extended our stay! Muchas gracias por un tiempo maravilloso !

Matthew Middleton

We have just come back from 10 nights here. I wouldn’t worry too much about the negative reviews. We found the hotel to offer great value for money. The food was excellent with loads of choice. There was food, snacks and drinks available pretty much all day and night. The rooms were serviced every day. The staff were extremely friendly and helpful. The entertainment was very good. The on site pools and water park were great. It is also in a good location around 1km from the beach front. The only downside was that some of it needs modernising maybe, but nothing of major concern. The play park also needs a bit of a refurb. But all in all a very good place to go on holiday that I would highly recommend.

Daryl Carolan

Having seen some of the reviews here, I was slightly apprehensive of our stay at HL Paradise Island. I needn't have been, we had a brilliant time. The hotel is nice. It needs a little bit of upkeep but it's still very pleasant. We stayed with three kids (7, 5 and 2) and they had the time of their little lives - the pools are great (yes, it's February, the water is cold!) but there is so much to do! There is a good variety of food at the all inclusive and the quality of the food is much better than I expected. The Asian cuisine is a particular highlight! The staff are great and the kids loved the mini disco each evening. Overall, a great stay and great value for money. We will be back! 😄

Vishal Manjrekar

Don’t get deceived by the advertised photos of rooms and restaurant. It’s far from reality. Cockroaches could be seen on the floor even in lounge near reception. Family with young kids were given disability room for no reason. Rooms were filthy with damaged furniture and foul smell. Bathroom had a window with see-through glass with not blinds. Wash basin was blocked. Air-con stooped working as rainwater leaked through walls on the floor at night. After two days of relentless struggle we were finally given another room that was relatively better. Another two families traveled with us had same issues but were instead given option to move out and take refund for remaining days. Manager lady tried her best to work with resources to resolve issues but other Receptionist Lindsey and Yurina were rude and made fun of guests on their back. They gave excuses that there were short on staff and were very busy hence rooms were not cleaned and towels couldn’t be replaced daily. Instead of being apologetic for poor service and inconvenience caused, Lindsey had attitude as if she was doing favour on guests. Cedric profiled guests based on their ethnic background and accordingly allocated rooms with known issues, expecting guests to live with it. Lot of things to improve for this HL(Hotel Lopez) property.

Jevon Frost

Room smelled of paint when we arrive as if it had only been done couple of days before. Doors and table in very bad condition. No lock on the bathroom door and would not fully close due to damage. Smell of sewage in bathroom due to a loose drain cover. No electric when we arrive had to ask reception to get sorted. The tallest water slides were closed. Most of staff were nice but one bar lady always seemed miserable. Reception told us all drinks at bar free but loads are not(including slushies). The soft drinks are poor quality. There is a good selection of food in the restaurant but quality is mixed. The whole place is very tired and needs massive renovation. It seems to be run on a shoe string and I feel sorry for the staff. While we were there apartments were being painted. Maybe ours was only half finished and rented out prematurely.

Charlie

Just come back from a week away with the husband. Really enjoyed are stay here food was great everyday so much to chose from and the snack bar was great not all drinks were included in all-inclusive but there is a list of what is included. Main pool was always busy the second pool was great a lot quited and relaxing. The room was lovely and was cleaned daily. Night entertainment was a show and mini disco . Could do with some music or something in the roof top bar at night. Will definitely come again with the kids

Carl Sealy

We just spent 5 nights here and it was way above our expectations. The hotel is always clean, food is lovely and there is always a choice for all. The main restaurant can get a bit noisy but that's the only negative. We were upgraded to a Master Suite and it was stunning! We will definitely be coming back here as it's in a great location for walks and bike rides.

Juan Villasmil

Rooms and facilities are very nice, people are very friendly! Carlos from reception very nice guy and helpful. Erika from room service also amazing! Food was nothing special but you had few good options every day, salad bar and cakes need more effort. Gym needs an upgrade. The Lion king and Greatest showman were amazing!

Louise

Lovely holiday, lovely hotel. The bungalow we had was lovely and comfortable, the only problem we had was when we got there the bedding was dirty but they soon sorted it. The all-inclusive food was absolutely amazing. We always found something to eat, and the drinks, on the other hand, were not the best and disappointing. The entertainment was great. There are plenty of places to park a hire car just outside, bus stop 100 yards up the road. It's a good 10/15 minute walk to the beach, but it's worth it. If you go right down to the bottom corner of the hotel grounds, you can see the beautiful sunrise. We enjoyed our stay and would more than likely stay again.

Sheeks Chika

Just got back from my vacation here (beginning of December). Great location as there is local amenities around & the beach is a 7 minute walk down the road. Staff were friendly & polite. There’s a big variety of cuisines to choose from with lots of food options each day. Will say cutlery needs to be more cleaner as I had to continuously look for clean cups & plates. Cleaning staff could have done better with the cleanliness of the room as insects were found often on floors in which I removed myself.Bed sheets and towels wasn’t changed often which would have been nice however bins and tables were cleaned daily. Rooms are spacious & was provided with extra pillows and blankets which was lovely. The rooms were like bungalows which provided tables & chairs to sit outside which is great especially if you just want some alone/ rest time which is highly appreciated. Great choices for entertainment & activities for kids & adults. The outdoor pool area and bar was great - does get busy midday so reserve your chairs from early! I would recommend this hotel more for families instead of solo travels like myself! Overall I am satisfied.

Karen Barnes

Just got back from staying at the hotel plaza palmeras two rooms, we had a five night stay, I’m gunna give my honest opinion, although first impressions were good, I don’t think this should be classed as an all inclusive for the following reasons clean towel should be given daily, (although rooms not cleaned daily) we were told every 2 days cleaners would be in after 3 days I had to ask for some clean towels, and then they didn’t clean the room or change the bedding. yes rooms could be updated but we slept and got ready there so didn’t bother us. they shouldnt state they have entertainment, as what you class as entertainment I wouldn’t!! A young man trying to entertain people with a boom box there was no comedian or singer ect. The staff were very polite and helpful and made our stay welcoming. We did see an older couple struggle to get their luggage to the top apartments (which we helped) but there should be staff to help or they should ask if they need assistance to get to their room. We had a flood in our room woken at 4am with water everywhere, went to reception where an older gentleman said we had to wait til 8am (I think there should be a 24 hr maintenance) then there would be someone here to help! At 7.30 we seen a maintenance man who came to see and said he will be back in 20mins after waiting we went back to reception when they told us he said we said to call back later!! So got another maintenance man who wasn’t happy turnt off the water then found a pipe had burst in the wall. He chisel away at the wall repaired the leak plastered and painted within a short space of time which didn’t effect us unfortunately there were a male group who continued to drink all day and night, climbed across balcony, leaving their mess around the pool eg empty glass bottles i understand people are here to enjoy yourself but there was no respect from them, I believe staff should have intervened We did enjoy our stay in Port Del Carmen and would return but not to this hotel unfortunately

vicki noble

I unfortunately recently stayed at Plaza Palmeras in Lanzarote. The hotel is wrongly advertised as a 4-star property – it’s barely 2-star quality at best. **Key issues:** - **Awful food hygiene**: Leftover food was reused including seafood, fruit was off, so we couldn’t trust anything. The limited snacks (bread and butter) were served next to a bin, ham and cheese sandwiches left out for hours. The dining area is more like a dreary school or hospital cafeteria. You even have to pay extra for some items so not “all-inclusive” **Shabby facilities**: Outdated apartments, ripped old brown sofa, noisy doors, and peeling paint. The resort feels like a badly converted self-catering place. - **Safety risks**: Damaged life-saving equipment and numerous trip hazards, including a drain near the cafeteria. - **No entertainment**: Just a pool table and loud music during the day, with an empty, cold outdoor bar in the evenings, the only place to sit with watered down drinks. Despite raising these issues with the hotel and Love Holidays, I received no real response – except excuses. Stay far away from Plaza Palmeras if you are looking for a true 4-star holiday experience.

karakorum coventry

Advertised as a 4 star; it's definitely not! The rooms were disappointing, the glass bathroom door is designed to have gaps all around; absolutely zero privacy! The shower is a mixer tap, it took forever to get it to temperature, either freezing or burning! The sofa was stained and smelly. The "double bed" is 2 singles (2 single sheets) with a gap. 2 single duvets were supplied, but no duvet covers. Bring your own pillow! The Internet was useless, gave up after a couple of days, continuously dropping out and, despite having a smart tv, it would never connect to the Internet. We brought a firestick and couldn't use it, we were left with 4 english speaking channels. The cafe area reminded me of a work canteen. All the social areas were outside, and it gets cold in the winter evenings. The canteen and bar staff were lovely though. Would not recommend this complex to anyone!

kirsten jackson

We enjoyed our week at Bluesea Lanzarote Palm. The staff were all very polite, friendly and helpful. We were in rooms 57 and 58, beds very comfortable and very clean. The sofas aren't the comfiest but we were on the balconies most of the time so not the biggest problem. We were all inclusive. Drinks wise we aren't big drinkers so only had a few g +ts which were nice. The food, breakfast basic cooked and contential. Lunch and Dinner, we always found something we liked but could do with more variety. There was only evening entertainment 1 night while we were there and the bar was always pretty quiet. The pool area was kept clean and we always found a sunbed when we wanted one. The pool was a little chilly but fine once you were in. Location, the hotel is a 5-10 walk down to the main strip and beach. We did enjoy our walks down and gave us some exercise but it is a bit of a walk back up the hill, good for the calf muscles. The staff and the cleanliness of hotel are the big plus points. We would definitely stay again.

rosina beavan

There wasn't any option to post a No star review . #Rooms.. 1☆- 1 too many! Dirty, run down, peeling mdf cupboards , A plus , the fridge worked. No cleaning took place in a weeks stay, after 4 days asked for towels to be changed. They did reluctantantly. No replenishment of toilet paper , my travel companion had to ask a passing maid. Good spot sun all day but that was purely the luck of the draw where our room was , which was up 3 flights of stairs. Room opposite had a sign on door, do not clean .. they needn't have bothered putting sign up as they don't clean. Sign was on door for 5 days.. they could be in there dead for all anyone knew/ knows ..awaiting a news bulletin! #Pool Area.. yes will give it a star .. clean enough , plenty of beds. Life guard ?? Practised his pretend karate kid moves under his umbrella all day , fully clothed, whilst tapping on his phone at points throughout his patterns , poss changing the music for the ear pods he was wearing... . God help if he was ever needed in pool! #Bar .. Can't have a drink unless you purchase a glass ( plastic germ ridden beaker) for 1€..to be kept and guarded with your life for the duration of stay ! Not a fan of cheap watered down, spirits or beers/ lager.. Mixers were authentic re coke sprite etc #Food 🙈.. Where do I start ! #Breakfast .. Continental not a fan so won't comment. Cereals.. long life off the shelf warm milk. Fresh bread ✅️ Butter✅️ The smallest amount of everything else .. part cooked eggs , bacon with bones , hash browns, poss day before, sprouts one day .. yes sprouts for breakfast , day later carrots and peas ! Variety of Overly sweetened cake! #Lunch . Chips( Were hot , so that's a plus). salad , some days with onions .. black tomatoes , lettuce, some meats in sauces , no idea , smelt rank! Bread fresh baguettes again. Normal sliced bread tasted of onion #Evening meal..Same as lunch but with show cooking ?? Fried Tuna Steak . Fried chicken that was left on the side by other stuff ..just left out .urgh..no thanks. All food times weren't adhered too even though , we gave it a go for first few days on and off with diff mealtimes.. they shut early. Until.. the men in suits turned up.. this day was a special day .. paella.. 🎉 not to my taste so never tried.. breakfast same old but no sprouts nor carrots .. All seemed fine , no bones , omelette..hmn .. and didnt shut early. Methinks they were tipped off.! All in All ..What an absolute waste of going all inclusive.. It was an absolute money making farce! Pure and simply to get you to stay there. As a rule its cheap enough to eat out anyway , you get to choose , that way . Plus in most self catering you get your rooms cleaned towels and linen changed even if every other day . This sustainable hotel nonsense .. it's just a way of saying lazy.. cheap.. dirty.. plus wouldn't feed that food to my dog tbh .. she would even turn her nose up to it. It wasn't cheap to book and stay either !! I would definitely refute that it was a... . 4 star review on TUi 3 star on jet . I would go so far as to say 1. Location.. and by default sun on my particular balcony. Absolutely shocking dive ! This is my honest opinion , take it or leave it. People don't work hard all year round to be sold a crock of bull # Sustainable =lazy=yesterday's left overs . The one thing I did forget to mention was entertainment. Lovely young guy .. taught you how to stretch to the sound of music. These stretches are prior to a workout of some sort ? Usually?? Never happened. That's not.. entertainment was him showing ppl on their sunbeds how to stretch.. totally laughable. Would I recommend.. Hmn .. absolutely.... NOT!!

David Graville

This is a lovely hotel in Playa Blanca. It's right on the sea front and has great access to the town. Walk there along the coastal path. The hotel is of a good standard, although it's looking a little bit tired in some places. The buffet food was okay but I have had better in other hotels of similar ratings. Overall you won't go wrong with this place if you're looking for good location and a quality of service. Recommend you check out the spa which was wonderful. I had a preferred room and my children had a standard room. To be honest, there was very little difference between the rooms and was a little bit disappointed by that.

VKT

I was a bit nervous for my trip having read some negative recent reviews, but everything was amazing. We stayed in a Preferred Club room with a pool view, B&B. Our room was spacious, clean and the view was beautiful . The breakfast buffet was great, plenty of choices and everything was super tasty. The pools were clean and with a pleasant temperature to cool down from the sun. Plenty of sun loungers and never had a problem to get a pool towel, although the hotel was quite busy. Cocktails from the pool bars were also superb. Just across the hotel is the beautiful Playa Dorada breach. It’s also walkable distance from the Marina. Staff were lovely and helpful. Can’t fault my stay here, loved everything.

Kapil Handa

I have been to this Exceedingly Excellent 5 Star Award Winning Hotel once only in February few years ago. The Food Hygiene Rating's at this Exceedingly Excellent 5 star Award Winning Hotel have Exceedingly Excellent 5 Star Food Hygiene Rating's. All of the Staff Whom Work in Collaboration with the Owner are all Equally as nice as one another in their own way's. All of the Restaurant's at this Exceptionally Beautiful and Glorious Hotel when I had Breakfast and Evening meals were truly amazing. Since I don't drink alcohol at all I had Cappuccino with Chocolate Sprinkled on which was very nice and Beautiful as well. The Outdoor Swimming Pool was amazing when I had stayed at this Hotel for 5-7 Days approximately altogether. The Owner of this Exceptionally Beautiful Hotel has made this Hotel into a well Established Business by Employing very reliable and trustworthy and very dedicated and lovely staff with very good communication skills to come and work at this Hotel itself. All of the Staff whom work in Collaboration with The Owner of Dreams all of them have Extremely lovely personalities themselves. All of the Staff whom work at This Exceptionally Beautiful Hotel were nice towards all of the Guests all of the time whom stayed at this Hotel and all of the Staff once again whom work at this Hotel were all Exceptionally lovely people towards me all of the time when I stayed at this Hotel itself. In addition to that coming to this Wonderful Hotel was truly a wonderful Experience for me indeed.

Anca Ofelia

Wonderful vacation! The pools are amazing, the food is varied and always tasty, and the staff is incredibly friendly. The rooms were spotless, and the atmosphere was beautiful. There were fun activities and great shows every evening. Special thanks to Victor, the animator – always full of energy and ready to help with anything. He really made our stay even better!

Patricia Cordeiro

Overall, we had a good experience at this hotel. - Reception & Check-in: The reception staff treated us well. Our flight was delayed, and we arrived after the restaurants' closing time. At check-in, we were told the restaurant would reopen for late arrivals, but unfortunately, that didn’t happen. This was a bit frustrating miscommunication. - Room: The room was very clean, and the bed was comfortable. Although our balcony didn’t have a great view, that wasn’t a priority for us. - All-Inclusive Package: We opted for the all-inclusive package, which was a great decision. However, we were only allowed to use the main outdoor pool. It would have been helpful if the reception staff had explained the package details more clearly at check-in, as it was a bit confusing to understand what was included. I suggest improving this by providing clearer explanations during check-in or via the hotel app. We booked through EasyJet Holidays, and their description didn’t mention the different package options. That said, we were happy with what we got. - Animation team: A big shout-out to the animation team! They organized fun activities and even participated when we had an odd number of players. They were respectful, patient, and kind to everyone. - Food & Drinks: As part of the all-inclusive package, all our drinks and meals at the restaurants were covered. The buffet had a great variety of options, and the food quality was good. - Location: The hotel is in a great location, within walking distance of a nice beach and some commercial areas. It is a bit far from the airport, but with a rental car or transfer, it’s not an issue. Overall, the miscommunication about the restaurant reopening upon late arrival was frustrating, but aside from that, we had a very enjoyable stay.

Steven Peckover

My wife and I arrived on 31.3.25 for 7 nights. We were very impressed.as we walked into the lobby, stunning. Quick check in as there were3 on the desk. Offered a room upgrade which we agreed to, Includes balcony with fantastic sea view over to Fuertaventura, minibar and free safe. This hotel is huge. Reading other reviews, I accept you can't please everybody but some of the negative comments.....pool too cold, come on!! It was my wife's birthday during the week and as her cards were on the cupboard in the room, we came back to find a bottle of wine and a nice letter expressing their good wishes, never had that anywhere before. Overall, we both enjoyed this holiday, would without doubt stay there again. Well done everyone who works there, we can't knock anything really. Like to point out though, for anyone in their golden years, there are a lot of steps and it's a bit of a trek into Playa Blanca, although there are regular buses and taxis were approx 5 euros. Very enjoyable holiday all round.

Thirty-Four Thornsbeach

Simply beautiful hotel and one of the best holidays we’ve ever had (also the first for our 8 month old daughter). I had a lot of anxiety leading up to this trip due to some of the negative reviews, so I went in with quite low expectations. Everything has been a perfect surprise. The grounds are absolutely stunning, particularly the magnificent pool area, the reception and the piano bar. The food at the buffet was varied, fresh and delicious every day. The drinks included in our all inclusive deal were all premium spirits/beers and delicious wines and the cocktails mixed in the fantastic piano bar were beautifully presented. We had a spacious room by the children’s pool which was cleaned every day and supplied generously with lots of clean towels. The only small thing I could find fault with was the lift, which we needed as we had a pram with us. Also some of the snacks at the pool bar could be slightly improved (although the fries were divine and made for a good pool side beer accompaniment). All in all it was a 10/10 holiday and we are already planning our return.

Iwona Johnson

The stay in the hotel was excellent, all facilities and entertainment were fantastic. Special shout out to the junior club that kids really enjoyed, and were looking forward to attending every day. The manager Marta was really accommodating and was taking extra care to ensure we were enjoying our holidays

olivia grace

had a lovely stay, the hotel is beautiful and staff are very kind! the service at the bars is great, in the main buffet the staff can take a while to get your drink but that is understandable as it can get busy at times, there is loads of entertainment and arcades to choose from. overall hotel is great 10/10 would stay again 👏🏼

Darren Hampton

Stayed for 11 nights, had an excellent time. The service, food and facilities have improved since our visit last year and they have really put together a great range of activities for kids and adults. Marta, Gaby and the rest of the Kids club team have added some new activities since our previous visit and our daughter loved the pyjama party and staying up late - a rare holiday treat!

Nicola Roberts

Just come back from our 2nd stay here (stayed last February) and can't wait to come back again! We upgraded to all-inclusive on arrival for a fraction of what Jet2 were charging. The staff are very helpful, friendly and accommodating, especially with allergies/intolerances. My daughter is dairy free and Maria made sure dairy free pancakes made each morning for her, there was a new 'vegan corner' at the dessert section for the evening meals and most mornings Alpro yogurts were available (last year there was another brand but my daughter didn't like the texture). My daughter would be shown by the chef what was safe for her to have or what could be altered if she wanted, this happened at each meal and honestly this level of service is fantastic as a parent to see. It's a big risk entrusting someone else to prepare your childs food but here it feels like you're not a burden and they are more than happy to help. Whilst my son could enjoy endless ice cream from the pool bar, Maria had ensured plenty of dairy-free lolly ices were available for my daughter to have instead. The room was lovely and clean, we stayed near the pool bar this time with a large terrace that was a perfect sun trap. When the kids needed an afternoon chill/snooze, we could still make the most of the sun back at the room on the sun-loungers. The Blue Team were on form again with daily and evening entertainment. My daughter is 10 and joined in with the kids club, my 4 year old has additional needs so he stayed with us instead of the kid clubs but he loved Daisy's daily walk around and mini-disco! The pool area's kept clean and tidy with lifeguards ensuring everyone's kept safe. I love how sustainable this hotel is, the multiple recycling points and plastic glass bins for bar returns is great to see.

Shaun

We enjoyed our stay but my recommendation would be to go elsewhere as you can get more bang for your buck. Rooms are dated and in need of maintenance. One tv did not work. Microwave was shoved into a hole in cupboard. Air con was broken and actually heated the room. Fridge was missing a shelf and inserts. Staff are friendly. The rooms were tidied but were never really cleaned. We had the same bed sheets all week which was pretty grim. The pools look like they are falling apart with a lot of rendering patchwork. They really need to be repaired. Kids activities were ok but the poolside activities were really aimed at older kids, probably 6+ The poolside was not cleaned up properly over night and plastic cups were not picked up. Some people were drinking from glasses around the poolside. When the lifeguard saw them he did stop them but really there needs to be better action from bar staff to stop glass being around the pool. The daisy costume really looks like it needs a good wash as there was a massive blood or paint stain on their mascots behind. Meals lacked variety and were just about warm. There is one microwave so you can heat your own food up. Coffee and tea mugs are too small. Many people were getting hot glasses of water for tea, which is dangerous as glass easily shatters when hot and there were a lot of kids running about. Tables are not laid out very well, especially if there is a large group of you. There was some confusion some days about whether you had to book or not, we didn't and never had a problem getting a table. Longest wait was about 5 minutes. The whole place looks like it needs a good coat of paint and to be fair, they are doing exactly that to at least one of the blocks. No bath is provided in the bungalow rooms and it appears they are actively taking baths out of the other rooms. So it's not very good if you want to bath a baby. I suppose you could use the sink to bath bath but the sink wasn't ideal. We've stayed at a lot of hotels and this one was ok. It's not worth the price we paid and we probably wouldn't ever go back.

Gareth Williams

Decent but not without its flaws Stayed here recently and had a mixed experience. The rooms look nice, but they’re quite loud, so don’t expect the best night’s sleep. The dining area could be cleaner, which was a bit off-putting. It’s very much geared towards kids, so if you’re looking for a quiet or more adult-friendly stay, this might not be the best choice. On the plus side, they have fizzy water on tap, which is a nice touch. The location is a bit out of the way, so keep that in mind when planning your trip. Overall, not terrible, but could be better.

MARK KENT

Absolutely fantastic hotel for children. Staff from all areas are always smiling. The dining room staff are never phased about cleaning up after a toddler. The hotel has a dining area set up for children with plastic plates,bowls and cups. The food is of a high standard and always hot . Location is excellent with a 10 minute stroll to the centre of Costa teguise. A bus stop right outside (the number 3 gets you to a lot of good locations)

Lisa

Firstly, the staff are lovely (so welcoming and I couldn’t fault them), our bungalow was perfect for our stay and the kids focus of the hotel is brilliant - so my 3 stars are for those areas. That said, the food was awful - it was a buffet which was extremely busy during meal times, and the majority of the food was never hot. We paid for all inclusive but ended up eating out for most nights towards the end just so we could have a hot dinner. Because of the food, and the unexpected additional costs we had to incur, I deducted two stars.

Alison Hemming

We spent 6 nights here at the end of March in room 907. We had a great time here, all staff hardworking, helpful and friendly. The food, well, what can I say, just brilliant. We haven't stayed all inclusive for years but couldn't get over the amount of choice and quality of the food available. Each evening was a theme night such as Asian, Spanish and Hindu, some food cooked fresh in front of you and so much choice of meats, fish, vegetables, salads, fruits, pulses, rice, yogurts, puddings, cakes, cheese, breads and crackers, the list is endless. The restaurant staff super great, they work so well as a team and are quick to remove plates once you're finished. The place is super clean, and the chefs make regular appearances too. Reception staff, bar staff, cleaners and gardeners all very helpful and friendly. Pool area great, plenty of beds and shade when you need it. Our room had a patio that had the sun from morning til night and it was cleaned daily. Only a 15 minute walk to the beach taking the short cut just across the road from the hotel, but there's a courtesy bus if you prefer or taxi. All in all if we return to Lanzarote we would come back to this hotel. Thank you for a lovely few days.

Gary Vance

Just back from my 2nd visit here. Once again our family loved it. 2 adults and 3 kids between 4 and 9. I just don't see how people can grumble. We love it. Our youngest 2 had a great time again in the kids club, the oldest loved being able to go up to the football pitch. They all loved the freedom of picking up their own snacks and drinks from the snack bar, The pools are refreshingly good when trying to escape the hot sun 🥵 The restaurant was always different, a perfect temperature and general great quality. The entertainment team works so hard and put on a great show throughout the day and at the disco for the kids. The cocktails are very tasty but I'm not sure how much alcohol is actually in them as after a day of drinking them you don't get much of a buzz. The staff in general are absolutely first class. We had an incident where our child's comforter/teddy was mistakenly removed by the cleaners ( it was bundled up in bed clothes). We assumed it was gone forever. It belongs to our eldest and while old and tatty it had huge sentimental value. The young girl at reception and the cleaning staff were amazing in looking for it and by miracle we were able to get it back. Such a huge relief. Overall this is our 3rd year at HL, we stayed at Rio in year 1 and we enjoyed our 2nd visit here. I wouldn't hesitate in coming back here again. 👌

Alister Lockhart

We stayed at the hotel at the start of April and were really impressed with it. Reception was efficient. The grounds are beautiful and well looked after. There is plenty space between the villas which helps with the relaxed atmosphere. The villas itself was basic but clean and well equipped for an all inclusive hotel. We stayed in a 2 bedroom and each room was well portioned. The pool was sunk in from ground level giving it shelter from the worst of the winds. We found the small pool chilly but still warm enough for swimming in all day, the large pool was very cold in the morning but ok the afternoon. The pool bar has efficient service and entertainment was good and not too intrusive or noisy. The food was the best part for us. Breakfast and lunch was a good selection, the more local food was always good. We never really tried the more British food. The evening buffet was fantastic, with a different theme every night and always tasted fantastic. Lots of options and always a good selection of salads, cheese and meat to compliment it. The all inclusive wine was ok, beer was Amstel so decent enough. Staff throughout the hotel were pleasant and always helpful, but the buffet and bar staff stood out with both how hard they worked and always taking a moment to engage with the guests. In terms of negatives, my only comments would be they could benefit from new towels in the rooms. There is no free WiFi outside reception and it's quite expensive to buy a pass. We opted for a local e-sim instead.

Ashley Roach

The hotel was average. The gym on site is very well equipped and modern, but the hotel itself, is okay. The hotel barely plays any music during the day around the pool, so it is somewhat too quiet. Food was okay, variety not too bad and loads to offer. Reception staff are good, but sometimes it does take long to get checked in or seen because the checking in process is quite long.

Emma-Louise Brown

The Good - Lovely cute bungalows set on pretty lawns. Big, clean pool. Friendly reception staff. Good location if you like a little walk to and throw the main strip of Playa Blanca. The bad Towels provided in the rooms are horrible. They smell like they have been washed in food and all coming apart. They all need replacing. This does include the all inclusive pool towels too. The sun lounges are not nice - Half are broken so you end up swapping them over most mornings, they are dirty with broken plastic in areas. The food isn’t ‘great’. Most of it cold and dry but then again, I am quite fussy when it comes to food so I didn’t expect too much however I have stayed in other 4 stars locally and the food was so much nicer. The rooms are cleaned daily but not to a high standard. I think they just mop the floors with bleach and thats about it. Over all a nice stay and the weather was beautiful but I doubt very much I would stay in this hotel again.

weddel100

Hotel is very nice and clean. Pools are nice. Staff friendly and helpful 👌. On the downside. Food is very bland and Lukewarm but just about acceptable. Nothing near the hotel unless you want to walk. Nearest bars are about 20 minutes away and so too are the restaurants. Towels on the sunbeds are also an issue with me, But the main culprits are Brits. Overall it is a nice hotel in a stunning location. Not much to do for kid's though.

Bernadette Bartley

We stayed here 30/1/25. To 6/2/25. What a beautiful hotel and beautiful position. A short walk to the marina ,about 10 mins. Using the sea front promenade and about 25 mins to the main Playa Blanca sea front and port. Our room ,junior suite sea view.was well equipped and a lovely outdoor patio area Inc sunbeds. Table and chairs with fantastic views. The most comfortable beds ever. Our room also gave us access to a privilege lounge which we used every day for some snacks and drinks,we were half board so this filled the lunch time gap nicely. All the staff were most polite professional and helpful.one area that could be improved would be the food selection for supper but to be honest there was always something you could choose ,we never went hungry. We used the spa ,which was good ,we didn't use the gym but it looked well stocked.good selection of sunbeds around the pool ,the temp was a bit chilly but we had no problems once the shoulders were in.(considering it was jan/feb) Should we ever return to lanzarote we would most definitely choose this hotel. Thankyou for a wonderful stay.

Isabelle EB

Great room with sea view. We were warmly and professionally welcome/helped by Natalia and Alessandra. It's very convenient to book a car for one day, from the hotel desk. Magnolia from the rental Agency comes directly in the morning and is extremely professional. It's then easy to drop the car back at the hotel in front of the resort. The breakfasts were excellent. Everything was clean and the staff very professional. The location is quiet so very perfect for a good rest and a resourceful sleep. We recommend!

Vicki Lane

Lovely, clean hotel. Reception staff were nice and helpful. Located a good 55 min walk to Playa Blanca. The marina is about 17 mins walk. Food is ok at breakfast and lunch. Evening meal not very good. We ate out 3 times in our 6 night stay. One point i will mention. Please ensure that you take everything with you upon leaving your room to go home. I left a peice of very sentimental jewellery out on the bed. I'd forgotten to put it on when we were leaving. I subsequently called the hotel on three occasions to ask if it were found. They did try to find it. However, it must have been picked up, but not handed in. I'm really upset as it meant alot to me.

Steven Croan

A Mixed Bag at the Mirador hotel for ourselves for a wee one 1st holiday abroad. The Mirador offers a comfortable stay, especially for families with young children. Our modern ground-floor room was perfect, overlooking the pool and equipped with a bath and a large travel cot. While the evening entertainment for adults was enjoyable, the children's entertainment started too late and was rather underwhelming. The hotel's dining experience was inconsistent. Breakfast was excellent, but lunch and dinner were disappointing. The themed nights, like the Spanish night, were okay but lacked flavor and variety. We found ourselves eating out frequently. The staff, however, were consistently friendly and helpful. The hotel's location is ideal for those seeking a quieter stay near the beachfront.

Peter Westwood

Real review pls read The hotel is lovely and clean and checking in was very quick. Rooms easy to find and the site it’s on looks lovely. So first impressions of the place was awesome. The rooms are very nice n a good size clean n very practical. Suits couples better but if u have kids like us the sofa turns into a decent bed. The bedroom is separate from the front so that’s also an advantage if u want to have a quick nap n the rest can chill in the front . One thing is the HDMI socket are blocked on the tv so if u take a switch or a fire stick it unfortunately doesn’t work on there tv so dont expect to watch anything other than itv or bbc . We like to watch a film the odd night so unfortunately couldn’t. But all in all a solid 8 for the rooms . The food . What can I say about the food . It’s absolutely rubbish. The bfast is terrible they grill or fry hotdog sausage for the bfast n the bacon is so fatty there’s no bacon scrambled egg still runny n boiled eggs just about boiled. The dinner is equally as bad as is the evening meals . Compared to other all inclusive we have the choice is very limited n most days we had to eat out or have chips n ice cream . It was a really disappointment and we love food . The snack bar food is the same they cook it for u so the hotdog I tried they cooked fresh n the bun was actually hotter than the sausage. The chips was cold like they had done them in cool oil not fully up to temp . The drinks are great and cocktails are decent and included on all inclusive. Entertainment isn’t gr8 but ok but it’s generally a few kids standing around n singing or dancing each night n mainly not in English. It’s a walk to the town an after a few days the walk gets very long to the point u don’t want to walk there . There’s no shops in the hotel but water on recreation for 1.5 euros. Taxi is between 5-6 euros each way so not to bad and makes life a lot more easy . If ur looking for a relaxing place with a few pools n clean then this is the place but if like us u love ur food it’s probably not for u . Lovely hotel but food is terrible

Chris Tulleth

We were all inclusive and have to say the variety of food on offer was fantastic, something for everyone! The standard of food was also very good. The rooms were spacious and comfortable but possibly needing a wee bit TLC but again very good. The pool areas were very well maintained and always plenty of sun loungers available. Only a 15 _ 20 minute walk from the main area in Playa Blanca. Staff were all excellent. Only real fault I could find was if you get dropped off by bus/coach, they stop on the main road which is 2 flights of stairs from the entrance, not too much a problem for able bodied people but a fair climb with your luggage. All in all a great stay.

John Hastings

Well this is classed as 4 star but no way probably a 2 star. The food is bland and not a great deal of choice especially on a Sunday for some reason the rooms are nice and each little bungalow has it's own sunbeds and table and chairs which is a bonus, there's not really anywhere to sit and just have a drink on an evening that's comfy, location wise it's not really close to town, Playa Blanca, so if you want to eat out it's a cab bus or a long walk. The staff are excellent very attentive. To sum up if you just want to sit and be bored and just stay put for a week or so then it's fine if not go somewhere a bit more lively. We came in February and it wasn't full but if it was there just wouldn't be the room. No t coming back!

Daisy Lewis

Juan at the front desk was so friendly and helpful he helped sort out day passes for the hotel for a group of 10 of us as we had to check out of our villa at 10am and our flight wasn’t until the evening. Would definitely recommend the day pass option to anyone who needs it!

John G

Lovely little chalet-apartments with patios. Comprehensive buffet with daily chef's specials. Happy and attentive staff! Superb housekeeping. 3 pools. Palm trees. Pool bar with excellent margaritas. Pequeño paraíso! My favourite place

Sally Wright

Just arrived home from this hotel with my two young granddaughters. It was everything I expected, the hotel staff & entertainment team was fabulous and friendly. The food was great for AI. My only complaint here would be the children's section was the same every evening, but, that is just my opinion! The family rooms were great and spacious, towels changed daily if required. My only major complaint would be other guests - they reserved sunbeds around the children's pool were there are the least beds, for hours on end unattended. This is rude and disrespectful to other guests with small children. This needs to be addressed by the management. All round fabulous holiday and I would definitely return.

Sue S

VERY HARD BEDS. We just returned home from 1 week at Sol Lanzarote. The mattresses in the room were very hard and difficult to sleep comfortably. Woke to severe back and hip pain. The hotel is otherwise a very lovely hotel. Loved the decor of the room and hotel. The staff are very friendly and attentive to their guests. The food selection was wonderful, we enjoyed all of our meals. I would love to return again and again IF new mattresses were installed in the guest rooms. Lovely pool and lounge area, again staff are wonderful keeping great care. The Ballywood show and poolside festival show were spectacular!

K De Groot

Lovely, friendly staff. Great veggie food - much better than other places and great variety. Room size very good. Great location facing the sea. Thank you all very much I would come here again! Edit: Thank you. And I wish the staff all the best in their endeavours with striking today.

Chris Wilkie

Great hotel, nothing was too much of a problem for the staff. Food excellent for a 4 star. Plenty variety and all cooked properly. Cruzcampo beer on tap, I was sceptical at first but had a nosey behind an unmanned door and sure enough kegs of the stuff. Pools could do with a heating in winter months. Location is great with plenty bars and restaurants nearby. Only flaw is poor drinks choice when it comes to spirits

Jemma Kush

I returned yesterday from a last minute 5day trip with my mother. We went away to relieve stress, complete my assignments in peace and relax before my mother's spinal surgery next week. Unfortunately, the stress only got worse. I don't want to say the holiday was all negative. We did have a brilliant time meeting other guests and having a laugh. Staff were also very friendly. Unfortunately, I would not say the hotel is a 4star but more of a 3star. It was quite a basic hotel. Entrance was pretty but there's alot of updating that needs to be carried out. We paid for a superior sea view room. Cannot complain about the view although the rooms needed freshening up. They were very spacious though. I was disappointed that the hotel does not provide coffee in the rooms, this would have been a great touch. The poolside was nice, there was no arguing over sun loungers but the pools were absolutely freezing even though one was supposedly heated. It was a shame for families with children as they couldn't go into the pool. The beach was just outside a gate and across a path. Very beautiful too. The food was disappointing. Very repetitive and I do feel there wasn't much to choose from. It was also cold! There were microwaves to heat food up but this should not be expected. Food should be served hot. Staff were very quick to help clear tables and take away any used plates though. Let's talk about stress. I was in my room carrying out work for my assignment while propped up in bed. All of a sudden, part of the wall crashed down and hit me. Pictures do not do it justice, it was heavy! The corner of this heavy piece of wood smashed into my arm and laptop. The screen is completely smashed and slightly bent. As you can imagine I was angry, shocked and upset. Luckily, I was not sleeping as my head would have been in the same place my laptop was. Without sounding dramatic, I would have received some serious head injury if not worse. You do not expect to have health and safety issues like this when being on holiday. The manager was apologetic but I do feel it was brushed underneath the carpet. I was offered a massage for my troubles which I felt it was insulting. The jet2 rep was amazing and I could not fault her. She argued for me to have a laptop to continue my work which was finally agreed upon. This however did not happen as they could not source one for me. I was not asked once how I was even considering the wood hit me. I was upset and could barely sleep with fear it was going to happen again. I'm surprised there was no investigation as to how it happened, but rather it was 'quickly fixed'. I felt as though the hotel could not wait for us to leave so they did not have to deal with us any longer. Unfortunately, will not be returning and feel I need a holiday to recover from the stress this holiday caused.

Jon Goodredge

We had an excellent week at the H10. Staff were very friendly and helpful. Rooms are great and spacious, pool was great, no problem finding a spare sunbed. Food was good, the red wine was good (white and rose not so good). Evening entertainment was excellent quality for a hotel, really enjoyed 'cool for cats' 80s music. 15 minute walk to the square and some nice bars. Would visit again and recommend the H10.

David Banks

First time here for an early season sun break. Checking fast,rooms clean,food very good,staff friendly. Closing in April for refurbishment, looking abit tired but still clean and tidy. Reopens in September this year Apprantly as adults only. Definitely go back

Yvonne Henderson

Just spent a lovely week at HD Beach Resort. (Despite the weather). Lovely welcoming hotel, great staff and amenities. Rooms are very spacious, clean, and comfortable. Enjoyed the evening entertainment with a variety to suit everyone. Hotel is also close to shops and can get bus to most places on the island. Thank you for a great winter break.

Bill Baillie

Great location for this hotel, although the buildings and furnishings are a bit tired looking now, this did not dampen our enjoyment. Great staff and great food, more than made up for this. We are led to believe that the hotel will have a complete refurbishment in May 22025 with a planned opening of December as an adult only hotel. We will definitely be returning.

Jo Cratchley

Fabulous hotel in a great position on the beach. Self service buffet for meals - great choices and varied day to day. Bar service fab and entertainment was well... Entertaining 😂 Pool areas lovely and no issues with loungers (some towel ninjas were out early still though).

Steve H

A brilliant hotel. A true 5 star experience from the first moment to the last. The location is amazing, on a beautiful coast. The staff are superb, the food is top notch and facilities are first rate. It’s impossible not to have a good time here. We also visited in April 2024. Likely will be back in 2026.. Also, it’s awesome for cycling here.

Marcus Thornton

Just come back from a short 5day break and what an amazing experience. From the momement you arrive to departure you are more than looked after. Lucia from the reserve team gave us a great tour of the hotel and even made sure we had the best sea view from our room. She went out her way to get wanting to get us booked in for dinner as we were only there for a few days. The room itself is stunning and very well presented. House keeping staff were excellent. The reserve pool bar/restaurant has an excellent selection of drinks and food was delicious. Thanks to Jonathan for the mojito's- best ones we've had. Also want to mention Carolina for her excellent service - she couldn't do enough for you. They hotel itself is located perfectly and you have everything you need inside the hotel and outside. If you want peace & quiet and to feel completely relaxed this is the hotel for you. We can't wait to come back and stay and one the villas. Thanks again for making the trip something to remember.

Simi Lakhani

Was a great location near the beach A good all inclusive hotel that has decent facilities - was difficult as vegetarians as buffet has no vegetarian options. The included restaurants are better for vegetarians but they were difficult to get a table at. We did the reserve option which we would recommend as it was much more relaxing and did not feel busy despite the hotel being fully booked. The reserve staff (particularly Lucia) were very helpful and accommodating with regard to meal options and activities. Overall a relaxing stay.

Mike Mullen

This is a great looking hotel with equally great service from the staff. Rooms and all public areas are kept very clean. Maid service was really good. Nightly turndown service,imo bar was good and restocked daily. Both pools were well provided with sun loungers and parasols. No problems obtaining position in sun or shade. Food was mixed. Some very good dishes and all of a high quality. On several occasions only 1 of 4 coffee machines was reliably working. There was an over reliance on melon when providing fruit at breakfast and dinner. Perhaps the worst issue was the lack of or mislabelling of food. I hope the hotel is wary of this when guests come forward with dietary conditions. This is a good hotel but unfortunately not a great hotel. We stayed in The Reserve and the reserved pool, breakfast restaurant and snacks in the Lounge were all appreciated but not really worth the additional room rate.

A R

I had the most incredible experience at Salinas Resort! From the moment I arrived, I was blown away by the exceptional hospitality. The staff truly goes above and beyond to ensure every guest feels valued and cared for. Lucia and Paula were attentive, friendly, and always ready to help with a smile. Whether it was arranging special requests or offering personalized recommendations for local activities, they made our stay feel so special. Ivan at Samira made my birthday extra special with dessert and singing happy birthday. The attention to detail was impressive, and it’s clear they are dedicated to creating an unforgettable experience for their guests. Because of the great staff, we’ll look at Melia before booking our next trip! We highly recommend it to anyone looking for a relaxing and top-notch getaway!

James Neenan

Stayed at the Suites at the end of March Our stay was fantastic. The room was amazing everything as seen on the website. Staf we're incredible and so friendly. the resort manager Erik Van Dorp was so helpful in resolving a minor issue we had. Great entertainment in the bars. Close to the beach and also only minutes from the airport. Would definitely recommend the ÆQUORA suites for a memorable holiday.we will definitely be back

Elaine Frearson

Beautiful hotel from all staff to decor. Rooms were spacious we had a junior suite for 3 adults. Clean and tidy and plenty to do or not do. I read comments people were having to wait and queue for tables in restaurants which was maximum 2 minutes for us. All staff were engaging, happy and truly felt they took pride in their work. Accessibility areas to all areas of pools, bars, restaurants. Entertainment and a hotel for all ages to enjoy. Only one recommendation would be the sun loungers to be slightly higher, they are easy to get on to but my mother had problems getting up from them. Cannot wait to return and bring more of the family to enjoy the wonderful hotel and experience we had.

Łukasz Piekarski

Wonderful people, wonderful hotel! The best holiday we have had.❤️ Several pools, large modern rooms with comfortable beds, delicious and varied food, drinks and lots of activities. All the hotel staff deserve praise, from the maganers to the service staff. They are wonderful people to whom I am extremely grateful for everything they do (Nancy, thank you for your hard work). There is always something going on at the hotel and there is something for everyone. A live concert here, a performance at Teatro Maris there, an animated film for the children, an adults-only or family friendly bar. These are just a few of the attractions that the Aequora offers. Above all, we would like to thank the animation team who make it possible for us to be active in sports competitions (yoga, AquaGym, archery, water polo, etc.), watch interesting and entertaining shows in the Teatro Maris and have a good time. You definitely have to watch Mamma Mia and Remember the Time(Bodyguard 👍😆👏). The music and choreography from the performances still follows us (ua, ua 😆). I would especially like to thank Lucia, who is an extremely kind, warm and positive energy person. Thanks to you and others like you, our stay was so wonderful! ❤️ Every moment in this hotel is extraordinary. It was sad to leave. Thank you for everything! ❤️ We will certainly return here more than once.

Lyn Hamilton

All the staff were friendly and helpful. The room was bright and well maintained. We upgraded to Select so had sun loungers on the balcony which saved all the usual hassle. The food buffet had a wide selection and was very good. It was good to have various milk options ( oat, lactose free) and Gluten free bread as standard. The hotel is close to the beach and some shops ( Spar for bits and pieces), coffee shops, clothes shops etc. It is about 10 minutes from the airport.

Danielle Tooke

Now home after a week here and it was the best first family holiday experience! It was a bit daunting going away with my two children for first time and making sure we picked a hotel that catered for them as well as my daughters dairy intolerance was so important! Safe to say it was the best choice! Facilities and entertainment were perfect for the children and I have mixed ages - 7 and 2. My daughter loved the mini disco every night even though she was too shy to dance! Location wise was great with shops and beach only 5 minute walk away however we didn’t leave the resort much as preferred the kids pools and shops food etc all you need is at the resort! The staff were particularly great with my daughter and getting her food that didn’t have dairy. They would take me round the buffet every meal time to let me know what foods she could eat and would get her cakes and ice lollies she could have and also would make her dairy free pancakes or pizza especially for her! Was brilliant and was something I was definitely worried about before the trip but everyone was brilliant! Did not want to leave and considered staying longer! We will definitely be back!