Lanzarote All Inclusive Deals

Emma

Stayed in a superior double with a balcony view of the pool. It was modern and very clean. The pools looked clean but we didn't use them as they were too cold. Food was tasty and new choices daily. Drink choices for all inclusive were not the best so ended up paying for better ones. We were disappointed with the evening entertainment which was either bingo, karaoke, or singers. We opted for a night out in Costa Teguise and wish we had done it sooner. Reception and catering staff need to work on their customer service skills.

Stacey O'neill

Where to start - read the reviews beforehand, take with a pinch of salt as always, and judge for myself! We were advised before arrival that there were works going on, tbh, I had to search to see where. They are re-doing the ground floor rooms in one of the buildings, but we were completely unaware from pool area or anywhere else, as no noise or mess. Our room was in the other building, yet to be renovated. Personally I do not find the 'bamboo' furniture offensive, matter of taste I guess. The room itself was spacious, with plenty of wardrobe space and hangers. Cleaned daily (if required), nice little balcony, I did bring a travel kettle and extension lead having read other reviews. Also the remote for TV and safe needed new batteries, which would have no doubt been rectified had we informed reception. Really can't find any real fault with our room.We were All inclusive, which can be a little 'samey' but food was always plentiful, fresh and tasty, had mussels on 3 occasions which was a real treat, noticed fish a couple of days, but not for me. Breakfast was good, everything you could want, even proper sausages 😂. The restaurant staff are very attentive, always cleaning and clearing tables.Now to the drinks - they certainly don't skimp on the alcohol, my liver can confirm! If you want 'named' booze, it comes at an extra cost, but for me, local spirits were great, also as someone else mentioned, the daily cocktails were good 😋 Wasn't too sure about the 1 euro cup charge, before arriving, but what a fantastic idea, saves waste and people return the cups rather than leaving empties all over the place. So, in conclusion, if you are looking for a 5 star hotel (which would no doubt cost a LOT more) this is not for you, but if you want a good room, decent food and strong drinks at a very decent price, then this is the place for you!. The icing on the cake for me was that your AI bracelet wasn't whipped away at check out, as usually happens, nice touch 😊. I would not hesitate to return.Thank you for a great week. P.S. the pools were freezing, but what do expect in March?

Jessica Adams

Came for a 4 night break. Positives - room clean and freshly decorated. Plenty of sunbeds available. Quiet calm atmosphere. Handy shop on site that was reasonable prices. Not so Positives - pool was pretty small and freezing cold! Food was not great. Limited options and bland. Location was ok but 25 min walk to beach and bars etc. Hairdryer in room took forever to dry hair- should of really been updated with room. Need £20 deposit to borrow an iron. Also have to pay to use the safe in room and to use hotel beach towel. Not what I expect for all inclusive. Pool activities non existent. If the weather is cloudy which it was for us, there is very limited activities or places to be unless you leave hotel site. Sadly would not return here.

Marta Repetto

wonderful hotel, always full buffet with a wide choice of international cuisine. rooms always cleaned daily. very friendly and helpful staff. I highlight the friendliness, attention and kindness of Carmen, guest service. It was a wonderful place where my daughter and I spent a wonderful holiday! Thanks to everyone! ♥️

Cing

Decent Stay, But Avoid the Food We recently stayed at this hotel and had a generally pleasant experience. The reception staff, especially Jose, were very polite and helpful, which made check-in and any inquiries smooth. The hotel itself is clean, but it does feel outdated, and the photos online are heavily filtered—so don’t expect a luxurious look. That said, for a 3-star hotel, you get what you pay for. The bed was big and comfortable, which made for a good night’s sleep. Now, the biggest downside: the food. It was honestly awful—tasteless, overcooked, and not worth the all-inclusive option. You’re better off eating out, which is not only cheaper but also guarantees a decent meal. The only edible items were the fried eggs and bread rolls, and the coffee was just okay. Management should really CHECKED THE CHEF and taste the food if they want to attract more customers. Overall, if you’re looking for a budget-friendly stay with friendly staff, this place is fine—but skip the food and dine elsewhere.

Tom walker

For a place to lie your head not that bad bit other then that I would not return to this hotel. Cockroaches in the pool where children are swimming, you are only allowed one drink at a time, the staff are mediocre at best. The hotel is around a 15 min walk away from the centre which isn’t too bad, town centre is nice and lively. One cocktail options a day, entertainment is rubbish. Food is absolutely crap, I have starved practically due to no options whatsoever. I have stayed in hotels which had a similar price for the week and same star rating and had a much better experience. You don’t expect great things but cockroaches in the pool, rubbish entertainment and rubbish food options. Our so called balcony looked out onto a main road and we constantly had rubbish blowing into our balcony, no privacy at all, we reported this multiple times too the reception but they couldn’t care less, they said come back tomorrow we promise we will give you a new room but they didn’t have one each day that we asked.

Stacy Beutner

Yes the rooms could do with a bit of up dating and a softer bed would be great. But we have had a lovely holiday here. Food has different choices every evening, always something to take your fancy. Unlimited drinks all day is great 👍 big shout out to Dylan who worked his ass off on a busy night on his own. All the staff are lovely and very welcoming. Thanks for a lovely time

Judith Havelaar

Just returned home after an enjoyable short break. The apartment was basic but very spacious and had everything we needed including a large veranda overlooking the pool. The all inclusive package was great, there was plenty to choose from in the buffet restaurant, and snacks available around the pool. No issues with cleanliness, and all staff were very pleasant and helpful. We thoroughly enjoyed our stay.

Tia Hayward

Rooms are not modern but have everything you need and very spacious Service is absolutely amazing especially Dylan, who was quick and efficient and helped with every need. Food is okay if your not fussy and like things such as fish and are will to try different sauces. Overall a very good experience, would happily recommend to anyone.

Dave Billingham

Great staff as always with a blue sea hotel. Very clean, staff constantly mopping floors, clearing away dishes etc. Rooms spacious and spotlessly clean but basic. Mattresses more like caravan Mattresses than hotel bed mattresses. Plumbing old and inadequate. There's a sign next to the toilet asking you to put the paper in the bin! Food plentiful and varied. Come here if you put value over luxury. That's what we did and we liked it.

Mil

Don’t bother staying horrible rooms! Unclean and outdated. When we first got there the window wouldn’t close and we had to wait in the room for over a hour for maintenance to come and fix it as we were worried to leave our stuff with the window wide open. There was only 1 guy we saw the whole time doing maintenance so definitely need some more staff to help him out as he seemed to be doing work on every room near us. The rooms were dusty and unclean and the toilet had poo stains in it which we had to complain about, the key card for our apartment broke around 5 times making us have to go down all the flights of stairs again and again. They keep the sunloungers locked till 10am ?I have never known a hotel to keep there loungers locked till that late, usually people are by the pool by 8am. It was the middle of July too. And to top it off they don’t even have enough of them for how many people they have staying . There was lots of families that had to put there towels on the floor! And all of the rooms weren’t even full so god knows what they do when it is. The pool is basically unusable as it is so cold and all you can feel is dirt on the floor. Please avoid no matter the price and spend abit more money on a nicer place it is worth it ! The only good place was the location

Laura Shokir

avoid this hotel, the only positive thing is it's location as it's near the old town and the restaurant staff was friendly and helpful that ends there. its very outdated I have travelled a lot before but I have never been in such a bad hotel before the whole place is so so old and falling apart it need immediate attention. I don't understand how it can clarify for a 3 stars I wouldn't give 1, we have travelled with family and small children there are stair and stairs no lift it's not wheelchair or pushchair accessible with 2 children under 4 it was hard even so reception have allocated as a top floor room no sense at all. Rooms itself are very very bad the owner of its place must be so greedy and probably haven't spent 1 penny since opening. Curtains have wholes in very old and dirty, skirting boards, window frames and doors all have cracks and paint is coming off the beds hard and uncomfortable, all the furniture is really old, bathroom I didn't want to wash my kids in at first brown stains and cracks and some broken bits of near the sinks and towel holders. Silicone just thickly ran over the gaps to try to hide the issues but really the rooms need maintainance and refurb. Outside the hotel might look a little bit better at first as grounds are more looked after with some plants on and white paint over the apartment but bars on the windows rusty and peeling, tiles cracked/missing around the pool area, toilets near the pool don't have a lock, toilets near the restaurants need attention as one socket doesn't have a cover. Cobwebs everywhere even reception area. Avoid this is honest review there are nicer hotels than this we had great holiday but this accommodation was big disappointment.

Wildman Properties

Very poor accommodation - the only thing going for it is the staff on reception and the location. Not even clean. Rotting wood round the door frames, tiles not washed, cupboards dirty and almost falling apart, smells of drains. I could go on but basically it's well past it's sell by date. We are OK with dated but this is substandard. I think the staff try but they are battling against the poor quality/old damaged furnishings. Bedsheets and towels were clean. We can't comment on food/drinks as we didn't use the bar or restaurant.

Freya

had a lovely time! the staff are amazing and so helpful and kind. the food is lovely and the rooms are good. had a fantastic time here! thank you so much. shout out to mikel and daniel!

Amanda Langan

Exceptionally clean, and wonderful views but dated decor. With faded apartment pictures, original clean 80's curtains, mismatched furniture including old dresser, oversized electrical equipment for tiny kitchen units and painted or badly applied silicone patched bathtubs with shower curtain. Functional but needs modernisation throughout. The pool tiles definitely needs attention. I only used the pool once (for core temperature relief from the 37°C heat) during my fortnightly stay due to uneven cement surrounding the pool and the tens of reviews on various websites about the missing, broken and jagged mosaic pool floor tiles.

DillAndMillCool

When booking this hotel, please have an open mind as I would like to point out a few bad parts and a few excellent parts. If you are looking to book all inclusive, I would say it is excellent value, otherwise poolside drinks can get a bit pricey with one cocktail emptying your wallet by almost 5 euros and 50 cents. The pool, poolside bar and restaurant are well kept. The public toilets located by the Restaurant and Reception, alongside the poolside toilets are not the best, and could do with some additional caring. As for the apartments, they are quite outdated, with only a basic television, some don’t have a very good view and not a large volume of charging stations. Additionally, most rooms do not reach the Wi-Fi, you may need to be in reception or one of the hotel’s facilities to be able to use the network comfortably for browsing. There is some bad parts about the rooms which I would like to point out, if you are a person who likes a bath, although the hotel does have baths in most bathrooms, they have been painted, which I assume is to cover mould or damp. Alongside this, one of the main beds had a few bedbugs, which are not ideal when they bite. The mattresses in the bedrooms are not the best, but they are comfortable enough for a week or 2 week holiday, I would advice against staying longer than that unless you are okay with this! As for self catering the apartments have a nice kitchen, fully equipped with a sink, stovetop, fridge freezer (small) and silverware. The staff are very kind and helpful, if you need a taxi ask reception as they will happily call you one, which can save you time and hassle, alongside this, they can also pre-book your taxis. The cleaning staff visit your apartment every other day, brining you a toilet roll and fresh towels. If you are not in the room, they will sort your bed. Please note I would recommend knowing basic spanish words to help communicate with staff, although a large quantity of the members do speak SOME english, it is not 100%. This is especially found when attempting to communicate with the cleaning and maintenance staff. I would NOT recommend this hotel to anyone with motion issues as there is a large volume of stairs on the site, making it hard to get around. Even for most people with no issues with motion. Overall, we stayed for 7 days and their was only 2 bad meals during our stay, as their was a lack of choice and quality. If you like foods such as: Fresh Salad, Fruit, Chips, Rice and Pasta, you will not go hungry as during the day there is plenty of options for these. I would note that if you are a fan of Ice Cream, the hotel does not have any available, but you can purchase these from the bar, but the selection is limited and the price is on the higher side, especially when around the corner at the THB Flora, their is a nice little supermarket where you can get the basics like these. The site is located in a nice position, it is on a steep hill so plan ahead as it is quite tiring to climb up and down. From the rooftop, accessible by stairs located by the pool, you can sunbath and take in the view during the day, whilst getting stunning views of the town and beyond at night! For the price, the hotel is good. But the accommodation could do with some assistance.

Michael Conway

Absolutely the biggest hole I have ever stayed in. Trust me do not book here. All the people saying oh you get what you pay for etc... They should be paying you to stay here. The rooms are just old and damp, in need of an overhaul. They are what if imagine the old Butlins chalets look like now. The amount of guests with issues is frustrating. The management are not customer facing and refuse to meet. We got out in a dungeon of a room, it's impossible to even describe. Door not locking only one window that could not open. We lost an entire day of our holiday over moving rooms as our initial room wasn't available, then moved twice by the hotel without our involvement. The only saving grace is the staff in the restraint and bar are very nice and helpful. Genuinely I would recommend not staying ere to everyone with families. If you want a cheap bed and are not fussy , then go ahead, but if you want a decent standard (including being clean and not old and dated) then go elsewhere. The food is very poor as well, but it's one of those cheap all you can eat buffets. Avoid this place.

Donna Douglas

Staying here for a week, can't fault it, rooms a little dated but it's somewhere to sleep only, grounds are lovely, pool clean and nice, would benefit from a couple of parasols to chill under, pool bar fab, all staff friendly and helpful, snack bar isn't great, not alot of choice, food is fine, alcohol is good, loving cocktail of the day, location isn't bad. If u don't wanna walk up hills taxi is a couple of euros. Rooms cleaned every couple of days, fresh towels every couple of days, my room was equipped with a hairdryer, spacious bathrooms, basic kitchen, can hire kettle etc, safety deposit box in room €20 plus €10 deposit, worth it really. No air-conditioning but that's fine, nice walk down to harbour and strip. Will be returning and have recommended to friends too. Thanks for making our holiday comfy n relaxing.

Ella Tunstall

Food was really nice, always a pasta option always chips and a meat choice nice salad small but not an issue. Was put in a bad room first night due to overbooking but got refunded for this once contacting the holiday company, we’re in much better rooms for the rest of the week as expected. All staff were nice and very hard working, location up a steep hill down to the harbour but you can rent a car from the hotel or at a little car rental round the corner to the hotel if this is an issue. Pool table for €2 or table tennis for free also at the hotel. However the snack bar was underwhelming cheese and ham sandwiches served every day with either muffins or biscuits I think instead they should use left overs from breakfast or lunch, but wasn’t a big issue. Lovely weather and a beautiful island

David W

𝗕𝗹𝘂𝗲 𝗦𝗲𝗮 𝗟𝗼𝘀 𝗙𝗶𝘀𝗰𝗼𝘀 | 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁🇮🇨 Outstanding Value and Prime Location! Just forty minutes from the island’s capital and a short fifteen-minute drive to the stunning ocean and pristine beaches. The hotel offers incredible value for money, with spacious and private suites that ensure a tranquil stay. The on-site local restaurant serves authentic, delicious cuisine, and there’s a convenient, affordable supermarket right by the hotel entrance. The well-maintained swimming pool adds to the experience, and the all-inclusive package is definitely worth it—especially with Tropical Beer on tap included! Highly recommended for anyone planning a trip to Lanzarote.

Matthew Middleton

We have just come back from 10 nights here. I wouldn’t worry too much about the negative reviews. We found the hotel to offer great value for money. The food was excellent with loads of choice. There was food, snacks and drinks available pretty much all day and night. The rooms were serviced every day. The staff were extremely friendly and helpful. The entertainment was very good. The on site pools and water park were great. It is also in a good location around 1km from the beach front. The only downside was that some of it needs modernising maybe, but nothing of major concern. The play park also needs a bit of a refurb. But all in all a very good place to go on holiday that I would highly recommend.

Red Nelson

We've just returned from a seven night stay and we were delighted with our holiday experience. The rooms were suitable and the hotel team kindly honoured our request of are whole party (three rooms in total) being located next to each other. We arrived at Paradise Island at 11PM. After a long day of travelling, the warm welcome from Cedric was greatly appreciated (along with his sense of humour too!) and having a selection of food waiting for us and our fellow late arrivers was a real bonus too. The food throughout our stay was a huge positive with a wide variety of options availble throughout the whole stay and sensible meal time windows allowed for flexibility on when we ate. The pool and water park kept adults and children alike entertained and the daily, complimentary bus into town every day offered a great opportunity to explore Playa Blanca (although the majority of the time I chose to walk as it's only 20 to 30 minutes). An area of potential improvment is the arcade options and pool tables. Whilst these were seen to entertain many children, the majority of these are dated, espectially the cloth on the pool tables. The location of the hotel was favourable to allow for a climb of Mount Roja. It was with a very heavy heart when the time came to check-out, we would have happily extended our stay! Muchas gracias por un tiempo maravilloso !

Daryl Carolan

Having seen some of the reviews here, I was slightly apprehensive of our stay at HL Paradise Island. I needn't have been, we had a brilliant time. The hotel is nice. It needs a little bit of upkeep but it's still very pleasant. We stayed with three kids (7, 5 and 2) and they had the time of their little lives - the pools are great (yes, it's February, the water is cold!) but there is so much to do! There is a good variety of food at the all inclusive and the quality of the food is much better than I expected. The Asian cuisine is a particular highlight! The staff are great and the kids loved the mini disco each evening. Overall, a great stay and great value for money. We will be back! 😄

Annette Nagle

Brilliant hotel,very welcoming and everything explained in detail. Food is fantastic, loads of choices to suit all types of diet. Pools are great,as is the water park attached to the hotel which is free to use. Entertainment is only ok,all local music played around pool which guests wouldn't understand. Great place for people with disabilities as its mainly flat which makes it easy to use a wheelchair.

Rebecca Gill

Family of 4 stayed September 2024. Easy to check in and all staff are accommodating, rooms are what you would expect so no problems. The food was great quality with a variety and the chefs work really hard. pools are great ( cold to begin with so brace yourself! ) the water park is just a fabulous addition caters to all ages. It’s a little walk to the beach probably up to half hour if you have children but we always took a taxi which the hotel staff call for you. Little shop next door which is handy. Didn’t see much entertainment but that didn’t bother us, we have booked again for this year and can’t wait! Lanzarote is a beautiful island and this hotel is great for families.

Kirk Line

This is a late review as we have stayed here the last 2 years and are going back in 3 weeks time with all the family. I have seen some pretty unfair reviews regarding the drinks and food and would like to clear this up. There is beer on tap, wine on tap, soft drinks on tap and local spirits...what more do you need. One of the main reasons we keep coming back is because of the choice of food available. We have 5 children and being kids, they are fairly fussy however there is a really good mix of food and always something different available. I'm a big foodie and find the food is really tasty with a huge selection be it meat, fruit, vegetables or desert. The staff are incredible, always happy to help and they keep the place clean and tidy. The rooms are spacious and they are clean with good air conditioning. Credit to the cleaners because they work really hard. There are times when we have told them not to worry about cleaning the room because we keep ours clean anyway. Great entertainment for adults and children. All in all this hotel is a fantastic place to stay so well done HL group, keep up the good work

Susan Windle

We have just returned from a week's holiday at HL Rio Playa Blanca. We had a lovely stay. There was some confusion in relation to our room on arrival. It was rectified by reception staff quickly. There is something for everyone at this place. If you want a more relaxed atmosphere the pool to the rear has plenty of beds & generally quiet. There doesn't appear to be the sunbed rush either in a morning or towels out the night before. The food is generally good. The one thing that was poor on this visit was the honey rum. We had this during our visit in Nov 24 & enjoyed it. This year it was terrible. To the point we returned it to the bar. It tasted like chemicals & honey. We will definitely return as we had a good holiday. All staff are very hard working & friendly. Thanks for having us!

Louise

Lovely holiday, lovely hotel. The bungalow we had was lovely and comfortable, the only problem we had was when we got there the bedding was dirty but they soon sorted it. The all-inclusive food was absolutely amazing. We always found something to eat, and the drinks, on the other hand, were not the best and disappointing. The entertainment was great. There are plenty of places to park a hire car just outside, bus stop 100 yards up the road. It's a good 10/15 minute walk to the beach, but it's worth it. If you go right down to the bottom corner of the hotel grounds, you can see the beautiful sunrise. We enjoyed our stay and would more than likely stay again.

Charlie

Just come back from a week away with the husband. Really enjoyed are stay here food was great everyday so much to chose from and the snack bar was great not all drinks were included in all-inclusive but there is a list of what is included. Main pool was always busy the second pool was great a lot quited and relaxing. The room was lovely and was cleaned daily. Night entertainment was a show and mini disco . Could do with some music or something in the roof top bar at night. Will definitely come again with the kids

Juan Villasmil

Rooms and facilities are very nice, people are very friendly! Carlos from reception very nice guy and helpful. Erika from room service also amazing! Food was nothing special but you had few good options every day, salad bar and cakes need more effort. Gym needs an upgrade. The Lion king and Greatest showman were amazing!

Karen Barnes

Just got back from staying at the hotel plaza palmeras two rooms, we had a five night stay, I’m gunna give my honest opinion, although first impressions were good, I don’t think this should be classed as an all inclusive for the following reasons clean towel should be given daily, (although rooms not cleaned daily) we were told every 2 days cleaners would be in after 3 days I had to ask for some clean towels, and then they didn’t clean the room or change the bedding. yes rooms could be updated but we slept and got ready there so didn’t bother us. they shouldnt state they have entertainment, as what you class as entertainment I wouldn’t!! A young man trying to entertain people with a boom box there was no comedian or singer ect. The staff were very polite and helpful and made our stay welcoming. We did see an older couple struggle to get their luggage to the top apartments (which we helped) but there should be staff to help or they should ask if they need assistance to get to their room. We had a flood in our room woken at 4am with water everywhere, went to reception where an older gentleman said we had to wait til 8am (I think there should be a 24 hr maintenance) then there would be someone here to help! At 7.30 we seen a maintenance man who came to see and said he will be back in 20mins after waiting we went back to reception when they told us he said we said to call back later!! So got another maintenance man who wasn’t happy turnt off the water then found a pipe had burst in the wall. He chisel away at the wall repaired the leak plastered and painted within a short space of time which didn’t effect us unfortunately there were a male group who continued to drink all day and night, climbed across balcony, leaving their mess around the pool eg empty glass bottles i understand people are here to enjoy yourself but there was no respect from them, I believe staff should have intervened We did enjoy our stay in Port Del Carmen and would return but not to this hotel unfortunately

vicki noble

I unfortunately recently stayed at Plaza Palmeras in Lanzarote. The hotel is wrongly advertised as a 4-star property – it’s barely 2-star quality at best. **Key issues:** - **Awful food hygiene**: Leftover food was reused including seafood, fruit was off, so we couldn’t trust anything. The limited snacks (bread and butter) were served next to a bin, ham and cheese sandwiches left out for hours. The dining area is more like a dreary school or hospital cafeteria. You even have to pay extra for some items so not “all-inclusive” **Shabby facilities**: Outdated apartments, ripped old brown sofa, noisy doors, and peeling paint. The resort feels like a badly converted self-catering place. - **Safety risks**: Damaged life-saving equipment and numerous trip hazards, including a drain near the cafeteria. - **No entertainment**: Just a pool table and loud music during the day, with an empty, cold outdoor bar in the evenings, the only place to sit with watered down drinks. Despite raising these issues with the hotel and Love Holidays, I received no real response – except excuses. Stay far away from Plaza Palmeras if you are looking for a true 4-star holiday experience.

karakorum coventry

Advertised as a 4 star; it's definitely not! The rooms were disappointing, the glass bathroom door is designed to have gaps all around; absolutely zero privacy! The shower is a mixer tap, it took forever to get it to temperature, either freezing or burning! The sofa was stained and smelly. The "double bed" is 2 singles (2 single sheets) with a gap. 2 single duvets were supplied, but no duvet covers. Bring your own pillow! The Internet was useless, gave up after a couple of days, continuously dropping out and, despite having a smart tv, it would never connect to the Internet. We brought a firestick and couldn't use it, we were left with 4 english speaking channels. The cafe area reminded me of a work canteen. All the social areas were outside, and it gets cold in the winter evenings. The canteen and bar staff were lovely though. Would not recommend this complex to anyone!

rosina beavan

There wasn't any option to post a No star review . #Rooms.. 1☆- 1 too many! Dirty, run down, peeling mdf cupboards , A plus , the fridge worked. No cleaning took place in a weeks stay, after 4 days asked for towels to be changed. They did reluctantantly. No replenishment of toilet paper , my travel companion had to ask a passing maid. Good spot sun all day but that was purely the luck of the draw where our room was , which was up 3 flights of stairs. Room opposite had a sign on door, do not clean .. they needn't have bothered putting sign up as they don't clean. Sign was on door for 5 days.. they could be in there dead for all anyone knew/ knows ..awaiting a news bulletin! #Pool Area.. yes will give it a star .. clean enough , plenty of beds. Life guard ?? Practised his pretend karate kid moves under his umbrella all day , fully clothed, whilst tapping on his phone at points throughout his patterns , poss changing the music for the ear pods he was wearing... . God help if he was ever needed in pool! #Bar .. Can't have a drink unless you purchase a glass ( plastic germ ridden beaker) for 1€..to be kept and guarded with your life for the duration of stay ! Not a fan of cheap watered down, spirits or beers/ lager.. Mixers were authentic re coke sprite etc #Food 🙈.. Where do I start ! #Breakfast .. Continental not a fan so won't comment. Cereals.. long life off the shelf warm milk. Fresh bread ✅️ Butter✅️ The smallest amount of everything else .. part cooked eggs , bacon with bones , hash browns, poss day before, sprouts one day .. yes sprouts for breakfast , day later carrots and peas ! Variety of Overly sweetened cake! #Lunch . Chips( Were hot , so that's a plus). salad , some days with onions .. black tomatoes , lettuce, some meats in sauces , no idea , smelt rank! Bread fresh baguettes again. Normal sliced bread tasted of onion #Evening meal..Same as lunch but with show cooking ?? Fried Tuna Steak . Fried chicken that was left on the side by other stuff ..just left out .urgh..no thanks. All food times weren't adhered too even though , we gave it a go for first few days on and off with diff mealtimes.. they shut early. Until.. the men in suits turned up.. this day was a special day .. paella.. 🎉 not to my taste so never tried.. breakfast same old but no sprouts nor carrots .. All seemed fine , no bones , omelette..hmn .. and didnt shut early. Methinks they were tipped off.! All in All ..What an absolute waste of going all inclusive.. It was an absolute money making farce! Pure and simply to get you to stay there. As a rule its cheap enough to eat out anyway , you get to choose , that way . Plus in most self catering you get your rooms cleaned towels and linen changed even if every other day . This sustainable hotel nonsense .. it's just a way of saying lazy.. cheap.. dirty.. plus wouldn't feed that food to my dog tbh .. she would even turn her nose up to it. It wasn't cheap to book and stay either !! I would definitely refute that it was a... . 4 star review on TUi 3 star on jet . I would go so far as to say 1. Location.. and by default sun on my particular balcony. Absolutely shocking dive ! This is my honest opinion , take it or leave it. People don't work hard all year round to be sold a crock of bull # Sustainable =lazy=yesterday's left overs . The one thing I did forget to mention was entertainment. Lovely young guy .. taught you how to stretch to the sound of music. These stretches are prior to a workout of some sort ? Usually?? Never happened. That's not.. entertainment was him showing ppl on their sunbeds how to stretch.. totally laughable. Would I recommend.. Hmn .. absolutely.... NOT!!

Lee Fraser

Smallish aparthotel complex about 10 mins walk down the hill to the sea front. It has recently changed owners and I understand a few improvements have been made, but does require further improvement and updating to stay competitive. We stayed on a bed and breakfast basis, found the breakfast to be fresh and cleanly served with great staff in the dining room / kitchen.

VKT

I was a bit nervous for my trip having read some negative recent reviews, but everything was amazing. We stayed in a Preferred Club room with a pool view, B&B. Our room was spacious, clean and the view was beautiful . The breakfast buffet was great, plenty of choices and everything was super tasty. The pools were clean and with a pleasant temperature to cool down from the sun. Plenty of sun loungers and never had a problem to get a pool towel, although the hotel was quite busy. Cocktails from the pool bars were also superb. Just across the hotel is the beautiful Playa Dorada breach. It’s also walkable distance from the Marina. Staff were lovely and helpful. Can’t fault my stay here, loved everything.

L Coombs

I've been to a lot of hotels over the years with different star ratings and had the pleasure of reviewing exceptional places. This hotel is far from 5 star. The service needs to be better with reception staff greeting customers with a smile. I found them quite frosty. This is 4 star at best but some areas are 3. The food needs huge improvement, i expected to eat good fish but I ate better eating out. But then the quality of food always drops when you offer all inclusive. It attracts people who want value for money and to stuff their face and drink from 11 in the morning or when the bar opens. It got so busy that the restaurant started to feel like a school cantene with queues for coffee and people waiting in line to get into the restaurant. The towel guy tried to refuse me a clean towel "it's one towel a day" which is ridiculous. They have only one towel station so if you're using another pool you have to walk across the hotel with dirty towels at the end of the day to collect your towel card. And if they're closed you have to take your dirty towels back to your room and bring them down the next day. Not a 5 star experience. The pools were nice but overcrowded and I struggled to find a sunbed most days. The pools were also heated and too hot to swim in. It made it ideal for kids but then they wouldn't allow ball games in the pool, very contradicting. However, the kids club is amazing, Valentina was wonderful. In fact all the team members were great. I've never had my children ask to go back to a club but this time they loved it. She's a credit to the hotel. I was glad to go home at the end. I felt like a digit, just another customer to them. I made an effort to speak spanish at the beginning but by the end i gave up. No one really appreciated it which was disappointing.

Shah AA Islam

When we first arrived, the hotel was amazing, we were treated like first class guests. Our room was very spacious, featuring three beds (two singles and one double). Unfortunately, the “part sea view” wasn’t quite what we expected, as our room overlooked the loading area. As for the pools, there are several pools. One is located on the opposite side of the hotel and includes a slides, though it is not heated. The main pool, however, is heated and includes both a baby pool and a toddler area. A quick note: ball games are not allowed in the heated pool, which we was not made aware or any signs and food is not served around the poolside seating areas. This actually works out well, keeping the area clean and mess free. But snack should be allowed as kids will get hungry as different point. The buffet restaurant food at the hotel was outstanding, offering a different variety each day and catering to all types of diets and tastes. You also have choice of the mains restaurant that you have to pre book. Entertainment was amazing both day and evening for adults but not as much for kids. The hotel’s location is superb. Out the back of the hotel, it’s just a two-minute walk to the beach. If you walk five minutes to the right, you’ll find a range of bars and restaurants, while a five minute walk to the left takes you into shopping areas. A few minutes further, there’s a shopping mall and a mini-golf course, everything is conveniently close. The hotel staff were exceptional, always friendly, willing to chat, and eager to help. Would I come back again? Absolutely! I would definitely return, keeping in mind the few minor points I mentioned earlier. They certainly wouldn’t spoil the holiday. It’s a great place for kids too. Even on a rainy day, the staff made us feel comfortable and safe staying indoors. As soon as the sun returned, we were able to head back outside and enjoy ourselves.

Aurelien Duval

One of the best hotel I’ve ever been. What really stood out to me is the willingness of the employees to always do whatever they can to make sure you’ve great experience during your stay, something I never experienced to that extent elsewhere. « No » is no option for them. The food is really good, way above a usual hotel standard, even if I must say after 10 days (we stayed 14d), the buffet is becoming redundant, mostly at lunch, but where isn’t it the case? But with unlimited luxury (all-in), you’ve unlimited access to their 4 restaurants every nights which helps breaking the routine with very good and various à la carte choices. You have very convenient areas for kids of each age. The only disadvantage for our 2y old kid was the time of the lunch and dinner (as from 1pm and 7pm versus her usual 11.30am and 6pm, add the 1h jet lag and it’s a big difference) and lack of continuous food offering. But after some days, the adaptation was fine. Room are nice, housekeeping is good. Pools are heated, very much necessary outside of summer time and not the case everywhere. Sufficient sun beds available, no rush to jump on the best one. Very good location between the Harbor and the city center. Nearby the most beautiful beach of Playa Blanca. All in all, the guarantee of a good stay in Playa Blanca.

David Graville

This is a lovely hotel in Playa Blanca. It's right on the sea front and has great access to the town. Walk there along the coastal path. The hotel is of a good standard, although it's looking a little bit tired in some places. The buffet food was okay but I have had better in other hotels of similar ratings. Overall you won't go wrong with this place if you're looking for good location and a quality of service. Recommend you check out the spa which was wonderful. I had a preferred room and my children had a standard room. To be honest, there was very little difference between the rooms and was a little bit disappointed by that.

Thirty-Four Thornsbeach

Simply beautiful hotel and one of the best holidays we’ve ever had (also the first for our 8 month old daughter). I had a lot of anxiety leading up to this trip due to some of the negative reviews, so I went in with quite low expectations. Everything has been a perfect surprise. The grounds are absolutely stunning, particularly the magnificent pool area, the reception and the piano bar. The food at the buffet was varied, fresh and delicious every day. The drinks included in our all inclusive deal were all premium spirits/beers and delicious wines and the cocktails mixed in the fantastic piano bar were beautifully presented. We had a spacious room by the children’s pool which was cleaned every day and supplied generously with lots of clean towels. The only small thing I could find fault with was the lift, which we needed as we had a pram with us. Also some of the snacks at the pool bar could be slightly improved (although the fries were divine and made for a good pool side beer accompaniment). All in all it was a 10/10 holiday and we are already planning our return.

Steven Peckover

My wife and I arrived on 31.3.25 for 7 nights. We were very impressed.as we walked into the lobby, stunning. Quick check in as there were3 on the desk. Offered a room upgrade which we agreed to, Includes balcony with fantastic sea view over to Fuertaventura, minibar and free safe. This hotel is huge. Reading other reviews, I accept you can't please everybody but some of the negative comments.....pool too cold, come on!! It was my wife's birthday during the week and as her cards were on the cupboard in the room, we came back to find a bottle of wine and a nice letter expressing their good wishes, never had that anywhere before. Overall, we both enjoyed this holiday, would without doubt stay there again. Well done everyone who works there, we can't knock anything really. Like to point out though, for anyone in their golden years, there are a lot of steps and it's a bit of a trek into Playa Blanca, although there are regular buses and taxis were approx 5 euros. Very enjoyable holiday all round.

Phil B

Beautiful location. Sensational views. The hotel is huge. Quite a walk to your room if you are in  the extreme locations of the hotel grounds. Which is where we were. We had a privilege room overlooking the sea. We were all-inclusive but tended to eat at the buffet Janubio Restaurant.  We had breakfast twice at the El Volcan privilege restaurant but didn't see the benefits. On one of the occasions, we had to report a whole tray of Spanish Cheese had mould on it. Sakura Japanese restaurant was first class. Service from Maya was amazing from helping us choose a suitable wine to overall very good service. This was the best restaurant we ate in. Mike's coffee is a good place to have a specialist coffee and a cake. We have mixed views of Janubio restaurant, with lunch in particular the hot food on many occasions, was not hot enough bordering on being cold. Similar experience in the evening but on one occasion I was served a lobster, heated on the plancha, that was ice cold in the middle. My wife chose chicken that was meant to be hot but was raw. We reported both of these to the management. We also had to report a cake that had a mouldy strawberry and cheese that was mouldy.  Food generally was OK. The privilege lounge was a good place to relax and make a drink of your own choosing from a range of beers, wines, soft drinks and coffees as well as a variety of snacks. There were a large range of international spirits and mixers. The heated pool was generally busy with families. You could also choose several unheated pools. We had a meeting with Guest Relations César Aspiazu who handled the issue of the food in Janubio very well but there was not anything they could offer us as we were all inclusive. We reported this to Jet2 via WhatsApp but they didn't get back to us.

Corina Sewell

Beautiful hotel with stunning pools, great bars, and delicious food. The rooms are lovely, though the beds are extremely firm—almost like sleeping on a patio. Most of the staff are friendly and welcoming, though a few could be more engaging. The food is consistently good, and the all-inclusive restaurant is as lively and chaotic as you’d expect. This was our first stay at this hotel, and we will definitely be returning. However, next time, we’ll be better prepared for the type of guests it attracts, as we encountered a few rather unfriendly individuals.

Bukki Ola

I stayed here for three nights and the food was good not great. The staff at the reception were warm and welcoming. The hotel seems to cater for elderly and people with family. The environment is dated and not sparkling clean. The man at the breakfast entrance on Wed, 30th of April was aggressive and unkind. He refused to help organise a take away breakfast i could take to the airport. So I couldn't have breakfast which I'd already paid for.

K H

Amazing holiday built for families in mind, everything you need in the resort, our toddler had an absolute ball here. Kids clubs and entertainment is amazing, Daisy was a hit with our son. Food is okay not the best but handy all-inclusive with a picky 3 year old. Pool area is amazing. Rooms are gorgeous very clean everywhere would highly recommend to families with young children. Thanks for an amazing time to all the incredible staff... Special thanks to Daisy and the entertainment crew you made the holiday.

Nicola Roberts

Just come back from our 2nd stay here (stayed last February) and can't wait to come back again! We upgraded to all-inclusive on arrival for a fraction of what Jet2 were charging. The staff are very helpful, friendly and accommodating, especially with allergies/intolerances. My daughter is dairy free and Maria made sure dairy free pancakes made each morning for her, there was a new 'vegan corner' at the dessert section for the evening meals and most mornings Alpro yogurts were available (last year there was another brand but my daughter didn't like the texture). My daughter would be shown by the chef what was safe for her to have or what could be altered if she wanted, this happened at each meal and honestly this level of service is fantastic as a parent to see. It's a big risk entrusting someone else to prepare your childs food but here it feels like you're not a burden and they are more than happy to help. Whilst my son could enjoy endless ice cream from the pool bar, Maria had ensured plenty of dairy-free lolly ices were available for my daughter to have instead. The room was lovely and clean, we stayed near the pool bar this time with a large terrace that was a perfect sun trap. When the kids needed an afternoon chill/snooze, we could still make the most of the sun back at the room on the sun-loungers. The Blue Team were on form again with daily and evening entertainment. My daughter is 10 and joined in with the kids club, my 4 year old has additional needs so he stayed with us instead of the kid clubs but he loved Daisy's daily walk around and mini-disco! The pool area's kept clean and tidy with lifeguards ensuring everyone's kept safe. I love how sustainable this hotel is, the multiple recycling points and plastic glass bins for bar returns is great to see.

Shaun

We enjoyed our stay but my recommendation would be to go elsewhere as you can get more bang for your buck. Rooms are dated and in need of maintenance. One tv did not work. Microwave was shoved into a hole in cupboard. Air con was broken and actually heated the room. Fridge was missing a shelf and inserts. Staff are friendly. The rooms were tidied but were never really cleaned. We had the same bed sheets all week which was pretty grim. The pools look like they are falling apart with a lot of rendering patchwork. They really need to be repaired. Kids activities were ok but the poolside activities were really aimed at older kids, probably 6+ The poolside was not cleaned up properly over night and plastic cups were not picked up. Some people were drinking from glasses around the poolside. When the lifeguard saw them he did stop them but really there needs to be better action from bar staff to stop glass being around the pool. The daisy costume really looks like it needs a good wash as there was a massive blood or paint stain on their mascots behind. Meals lacked variety and were just about warm. There is one microwave so you can heat your own food up. Coffee and tea mugs are too small. Many people were getting hot glasses of water for tea, which is dangerous as glass easily shatters when hot and there were a lot of kids running about. Tables are not laid out very well, especially if there is a large group of you. There was some confusion some days about whether you had to book or not, we didn't and never had a problem getting a table. Longest wait was about 5 minutes. The whole place looks like it needs a good coat of paint and to be fair, they are doing exactly that to at least one of the blocks. No bath is provided in the bungalow rooms and it appears they are actively taking baths out of the other rooms. So it's not very good if you want to bath a baby. I suppose you could use the sink to bath bath but the sink wasn't ideal. We've stayed at a lot of hotels and this one was ok. It's not worth the price we paid and we probably wouldn't ever go back.

Jonathan Billimore

This is where I stayed for my first foreign holiday. I travelled with my partner and their family, 11 of us all together. This hotel was truely fantastic. I cannot recommend it enough. The rooms were brilliant, the food is excellent and the Pool Bar especially is very good. We went All Inclusive and there was an excellent range of food and drink included. The pools were good fun and there was lots of sun loungers to choose from. The whole hotel was very clean and tidy. I honestly cannot make a single criticism. I will absolutely be back on my next trip to Lanzarote.

Gareth Williams

Decent but not without its flaws Stayed here recently and had a mixed experience. The rooms look nice, but they’re quite loud, so don’t expect the best night’s sleep. The dining area could be cleaner, which was a bit off-putting. It’s very much geared towards kids, so if you’re looking for a quiet or more adult-friendly stay, this might not be the best choice. On the plus side, they have fizzy water on tap, which is a nice touch. The location is a bit out of the way, so keep that in mind when planning your trip. Overall, not terrible, but could be better.

Phil Whittall

We had a weeks all inclusive holiday in room 308 April 2025. Very good hotel for families ; staff were all really helpful and friendly , food was very good , kids entertainment was very good. Location is great , 10 minute walk to beach and town but also the hotel chain has a free bus shuttle service daily. Yes the pool was a little cold but it was April , maybe it warms up in the summer. Fully recommended for family holidays.

Alison Hemming

We spent 6 nights here at the end of March in room 907. We had a great time here, all staff hardworking, helpful and friendly. The food, well, what can I say, just brilliant. We haven't stayed all inclusive for years but couldn't get over the amount of choice and quality of the food available. Each evening was a theme night such as Asian, Spanish and Hindu, some food cooked fresh in front of you and so much choice of meats, fish, vegetables, salads, fruits, pulses, rice, yogurts, puddings, cakes, cheese, breads and crackers, the list is endless. The restaurant staff super great, they work so well as a team and are quick to remove plates once you're finished. The place is super clean, and the chefs make regular appearances too. Reception staff, bar staff, cleaners and gardeners all very helpful and friendly. Pool area great, plenty of beds and shade when you need it. Our room had a patio that had the sun from morning til night and it was cleaned daily. Only a 15 minute walk to the beach taking the short cut just across the road from the hotel, but there's a courtesy bus if you prefer or taxi. All in all if we return to Lanzarote we would come back to this hotel. Thank you for a lovely few days.

Ashley Roach

The hotel was average. The gym on site is very well equipped and modern, but the hotel itself, is okay. The hotel barely plays any music during the day around the pool, so it is somewhat too quiet. Food was okay, variety not too bad and loads to offer. Reception staff are good, but sometimes it does take long to get checked in or seen because the checking in process is quite long.

Alister Lockhart

We stayed at the hotel at the start of April and were really impressed with it. Reception was efficient. The grounds are beautiful and well looked after. There is plenty space between the villas which helps with the relaxed atmosphere. The villas itself was basic but clean and well equipped for an all inclusive hotel. We stayed in a 2 bedroom and each room was well portioned. The pool was sunk in from ground level giving it shelter from the worst of the winds. We found the small pool chilly but still warm enough for swimming in all day, the large pool was very cold in the morning but ok the afternoon. The pool bar has efficient service and entertainment was good and not too intrusive or noisy. The food was the best part for us. Breakfast and lunch was a good selection, the more local food was always good. We never really tried the more British food. The evening buffet was fantastic, with a different theme every night and always tasted fantastic. Lots of options and always a good selection of salads, cheese and meat to compliment it. The all inclusive wine was ok, beer was Amstel so decent enough. Staff throughout the hotel were pleasant and always helpful, but the buffet and bar staff stood out with both how hard they worked and always taking a moment to engage with the guests. In terms of negatives, my only comments would be they could benefit from new towels in the rooms. There is no free WiFi outside reception and it's quite expensive to buy a pass. We opted for a local e-sim instead.

Gary Vance

Just back from my 2nd visit here. Once again our family loved it. 2 adults and 3 kids between 4 and 9. I just don't see how people can grumble. We love it. Our youngest 2 had a great time again in the kids club, the oldest loved being able to go up to the football pitch. They all loved the freedom of picking up their own snacks and drinks from the snack bar, The pools are refreshingly good when trying to escape the hot sun 🥵 The restaurant was always different, a perfect temperature and general great quality. The entertainment team works so hard and put on a great show throughout the day and at the disco for the kids. The cocktails are very tasty but I'm not sure how much alcohol is actually in them as after a day of drinking them you don't get much of a buzz. The staff in general are absolutely first class. We had an incident where our child's comforter/teddy was mistakenly removed by the cleaners ( it was bundled up in bed clothes). We assumed it was gone forever. It belongs to our eldest and while old and tatty it had huge sentimental value. The young girl at reception and the cleaning staff were amazing in looking for it and by miracle we were able to get it back. Such a huge relief. Overall this is our 3rd year at HL, we stayed at Rio in year 1 and we enjoyed our 2nd visit here. I wouldn't hesitate in coming back here again. 👌

Sadie

This hotel is beautiful. The majority of the staff are so helpful and friendly however, the pool bar ladies are very glum and it's apparent that they do not enjoy their jobs. The hotel is spotlessly clean and a lovely space both indoors and outdoors to relax. I did struggle with the food a bit as I'm vegan, so managed with salad, vegetables, fruit and potatoes. It was a lovely spread each day though.

Bernadette Bartley

We stayed here 30/1/25. To 6/2/25. What a beautiful hotel and beautiful position. A short walk to the marina ,about 10 mins. Using the sea front promenade and about 25 mins to the main Playa Blanca sea front and port. Our room ,junior suite sea view.was well equipped and a lovely outdoor patio area Inc sunbeds. Table and chairs with fantastic views. The most comfortable beds ever. Our room also gave us access to a privilege lounge which we used every day for some snacks and drinks,we were half board so this filled the lunch time gap nicely. All the staff were most polite professional and helpful.one area that could be improved would be the food selection for supper but to be honest there was always something you could choose ,we never went hungry. We used the spa ,which was good ,we didn't use the gym but it looked well stocked.good selection of sunbeds around the pool ,the temp was a bit chilly but we had no problems once the shoulders were in.(considering it was jan/feb) Should we ever return to lanzarote we would most definitely choose this hotel. Thankyou for a wonderful stay.

weddel100

Hotel is very nice and clean. Pools are nice. Staff friendly and helpful 👌. On the downside. Food is very bland and Lukewarm but just about acceptable. Nothing near the hotel unless you want to walk. Nearest bars are about 20 minutes away and so too are the restaurants. Towels on the sunbeds are also an issue with me, But the main culprits are Brits. Overall it is a nice hotel in a stunning location. Not much to do for kid's though.

Isabelle EB

Great room with sea view. We were warmly and professionally welcome/helped by Natalia and Alessandra. It's very convenient to book a car for one day, from the hotel desk. Magnolia from the rental Agency comes directly in the morning and is extremely professional. It's then easy to drop the car back at the hotel in front of the resort. The breakfasts were excellent. Everything was clean and the staff very professional. The location is quiet so very perfect for a good rest and a resourceful sleep. We recommend!

Vicki Lane

Lovely, clean hotel. Reception staff were nice and helpful. Located a good 55 min walk to Playa Blanca. The marina is about 17 mins walk. Food is ok at breakfast and lunch. Evening meal not very good. We ate out 3 times in our 6 night stay. One point i will mention. Please ensure that you take everything with you upon leaving your room to go home. I left a peice of very sentimental jewellery out on the bed. I'd forgotten to put it on when we were leaving. I subsequently called the hotel on three occasions to ask if it were found. They did try to find it. However, it must have been picked up, but not handed in. I'm really upset as it meant alot to me.

Peter Westwood

Real review pls read The hotel is lovely and clean and checking in was very quick. Rooms easy to find and the site it’s on looks lovely. So first impressions of the place was awesome. The rooms are very nice n a good size clean n very practical. Suits couples better but if u have kids like us the sofa turns into a decent bed. The bedroom is separate from the front so that’s also an advantage if u want to have a quick nap n the rest can chill in the front . One thing is the HDMI socket are blocked on the tv so if u take a switch or a fire stick it unfortunately doesn’t work on there tv so dont expect to watch anything other than itv or bbc . We like to watch a film the odd night so unfortunately couldn’t. But all in all a solid 8 for the rooms . The food . What can I say about the food . It’s absolutely rubbish. The bfast is terrible they grill or fry hotdog sausage for the bfast n the bacon is so fatty there’s no bacon scrambled egg still runny n boiled eggs just about boiled. The dinner is equally as bad as is the evening meals . Compared to other all inclusive we have the choice is very limited n most days we had to eat out or have chips n ice cream . It was a really disappointment and we love food . The snack bar food is the same they cook it for u so the hotdog I tried they cooked fresh n the bun was actually hotter than the sausage. The chips was cold like they had done them in cool oil not fully up to temp . The drinks are great and cocktails are decent and included on all inclusive. Entertainment isn’t gr8 but ok but it’s generally a few kids standing around n singing or dancing each night n mainly not in English. It’s a walk to the town an after a few days the walk gets very long to the point u don’t want to walk there . There’s no shops in the hotel but water on recreation for 1.5 euros. Taxi is between 5-6 euros each way so not to bad and makes life a lot more easy . If ur looking for a relaxing place with a few pools n clean then this is the place but if like us u love ur food it’s probably not for u . Lovely hotel but food is terrible

Luce Will

We stayed here all inclusive for 10 nights. Had a lovely stay, rooms are clean and cleaned daily. Food, a huge variety, different cuisines each day for dinner. It did feel a little repetitive after a few days, but food was tasty enough. Pool area was clean and always sun loungers available, says you can't put your towel on to save them but people still did, but as I say there were always some available. Snack bar was ok food was burger, hotdogs, fries or a toastie. It was ok nothing great. Cocktails were lovely. Entertainment was ok, bingo, kids disco, live singers etc. The 2 sisters were my favourite. My door on our room wouldn't lock as it had dropped. Cleaners didn't realise so my door was left open after cleaning. They fixed it but after a couple of days it dropped again. I had to wait for my room to be cleaned before going out so I could lock up. Closest beach is about 20 mins walk flamingo beach. Main playa blanca is about a 40 minute walk. There are cats about too which I made friends with, if you go here give them some loves from me 🥰

Deborah Booth

Misleading All-Inclusive – Not Worth It We booked an all-inclusive day pass at the Labranda Alyssa Suites Hotel, planning to use the facilities on our last day before flying home as we had to check out of our villa early and thought this would be a relaxing way to spend the afternoon — unfortunately, it was a big disappointment. The day pass clearly states it includes lunch and dinner and is valid until 6pm. What it doesn’t tell you is that the evening dinner buffet doesn’t start until 6:30pm, which makes no sense when you have to leave the hotel at 6, so before we had to leave for the airport we’d planned to grab something from the snack bar before leaving. But when we went to order food, we were told the snack bar closes at 5pm! So between 5 and 6pm — when you’re still supposedly on an “all-inclusive” pass — there’s no food available at all. It feels very misleading, and definitely not what we paid for. The hotel itself is also very run down. Most of the machines in the kids’ games room were broken, the volleyball net was broken, and the wooden stairs leading up to the snack bar were cracked and felt unsafe. Inside the restaurant, a lot of the glasses were dirty, the fizzy drinks machine was out of order, and the food we did have was bland and forgettable. We have since brought up our concerns with the hotel management, but the response has been extremely was poor — nothing was really addressed, very dismissive about all my points and are refusing any kind of refund even though we have mis-sold on the all inclusive day pass package. We were hoping for a relaxing end to our holiday but instead we've been left feeling disappointed and frustrated. Definitely wouldn’t recommend this hotel for a day pass, or otherwise, it's a relief that we didn't have to stay there.

John Hastings

Well this is classed as 4 star but no way probably a 2 star. The food is bland and not a great deal of choice especially on a Sunday for some reason the rooms are nice and each little bungalow has it's own sunbeds and table and chairs which is a bonus, there's not really anywhere to sit and just have a drink on an evening that's comfy, location wise it's not really close to town, Playa Blanca, so if you want to eat out it's a cab bus or a long walk. The staff are excellent very attentive. To sum up if you just want to sit and be bored and just stay put for a week or so then it's fine if not go somewhere a bit more lively. We came in February and it wasn't full but if it was there just wouldn't be the room. No t coming back!

Chris Tulleth

We were all inclusive and have to say the variety of food on offer was fantastic, something for everyone! The standard of food was also very good. The rooms were spacious and comfortable but possibly needing a wee bit TLC but again very good. The pool areas were very well maintained and always plenty of sun loungers available. Only a 15 _ 20 minute walk from the main area in Playa Blanca. Staff were all excellent. Only real fault I could find was if you get dropped off by bus/coach, they stop on the main road which is 2 flights of stairs from the entrance, not too much a problem for able bodied people but a fair climb with your luggage. All in all a great stay.

Sally Wright

Just arrived home from this hotel with my two young granddaughters. It was everything I expected, the hotel staff & entertainment team was fabulous and friendly. The food was great for AI. My only complaint here would be the children's section was the same every evening, but, that is just my opinion! The family rooms were great and spacious, towels changed daily if required. My only major complaint would be other guests - they reserved sunbeds around the children's pool were there are the least beds, for hours on end unattended. This is rude and disrespectful to other guests with small children. This needs to be addressed by the management. All round fabulous holiday and I would definitely return.

Sue S

VERY HARD BEDS. We just returned home from 1 week at Sol Lanzarote. The mattresses in the room were very hard and difficult to sleep comfortably. Woke to severe back and hip pain. The hotel is otherwise a very lovely hotel. Loved the decor of the room and hotel. The staff are very friendly and attentive to their guests. The food selection was wonderful, we enjoyed all of our meals. I would love to return again and again IF new mattresses were installed in the guest rooms. Lovely pool and lounge area, again staff are wonderful keeping great care. The Ballywood show and poolside festival show were spectacular!

K De Groot

Lovely, friendly staff. Great veggie food - much better than other places and great variety. Room size very good. Great location facing the sea. Thank you all very much I would come here again! Edit: Thank you. And I wish the staff all the best in their endeavours with striking today.

Jemma Kush

I returned yesterday from a last minute 5day trip with my mother. We went away to relieve stress, complete my assignments in peace and relax before my mother's spinal surgery next week. Unfortunately, the stress only got worse. I don't want to say the holiday was all negative. We did have a brilliant time meeting other guests and having a laugh. Staff were also very friendly. Unfortunately, I would not say the hotel is a 4star but more of a 3star. It was quite a basic hotel. Entrance was pretty but there's alot of updating that needs to be carried out. We paid for a superior sea view room. Cannot complain about the view although the rooms needed freshening up. They were very spacious though. I was disappointed that the hotel does not provide coffee in the rooms, this would have been a great touch. The poolside was nice, there was no arguing over sun loungers but the pools were absolutely freezing even though one was supposedly heated. It was a shame for families with children as they couldn't go into the pool. The beach was just outside a gate and across a path. Very beautiful too. The food was disappointing. Very repetitive and I do feel there wasn't much to choose from. It was also cold! There were microwaves to heat food up but this should not be expected. Food should be served hot. Staff were very quick to help clear tables and take away any used plates though. Let's talk about stress. I was in my room carrying out work for my assignment while propped up in bed. All of a sudden, part of the wall crashed down and hit me. Pictures do not do it justice, it was heavy! The corner of this heavy piece of wood smashed into my arm and laptop. The screen is completely smashed and slightly bent. As you can imagine I was angry, shocked and upset. Luckily, I was not sleeping as my head would have been in the same place my laptop was. Without sounding dramatic, I would have received some serious head injury if not worse. You do not expect to have health and safety issues like this when being on holiday. The manager was apologetic but I do feel it was brushed underneath the carpet. I was offered a massage for my troubles which I felt it was insulting. The jet2 rep was amazing and I could not fault her. She argued for me to have a laptop to continue my work which was finally agreed upon. This however did not happen as they could not source one for me. I was not asked once how I was even considering the wood hit me. I was upset and could barely sleep with fear it was going to happen again. I'm surprised there was no investigation as to how it happened, but rather it was 'quickly fixed'. I felt as though the hotel could not wait for us to leave so they did not have to deal with us any longer. Unfortunately, will not be returning and feel I need a holiday to recover from the stress this holiday caused.

Jordan Mccabe

Stayed at Sol Lanzarote for a week. The good parts included a modern room, cleaned every day, 3 pools which were not too busy apart from the heated pool which is full of kids most of the day. I thought the food was decent and you do get a good selection everyday including meats, cheese, bread, fruits and vegetables, and desserts. The beer and wine is on tap so it's very easy to get yourself a drink whenever you feel like it. The hotel has very good beach access which is literally only a 30 second walk away from one of the pools. The only negatives I would say are the music is very loud and lively all day from about 10:00 am to about 22:30 pm at night. There are also a lot of children there who are quite loud as well. Overall it's a good hotel but I personally think it's more suited for a family with children than a quiet holiday getaway for a couple.

Yvonne Henderson

Just spent a lovely week at HD Beach Resort. (Despite the weather). Lovely welcoming hotel, great staff and amenities. Rooms are very spacious, clean, and comfortable. Enjoyed the evening entertainment with a variety to suit everyone. Hotel is also close to shops and can get bus to most places on the island. Thank you for a great winter break.

Bill Baillie

Great location for this hotel, although the buildings and furnishings are a bit tired looking now, this did not dampen our enjoyment. Great staff and great food, more than made up for this. We are led to believe that the hotel will have a complete refurbishment in May 22025 with a planned opening of December as an adult only hotel. We will definitely be returning.

Jo Cratchley

Fabulous hotel in a great position on the beach. Self service buffet for meals - great choices and varied day to day. Bar service fab and entertainment was well... Entertaining 😂 Pool areas lovely and no issues with loungers (some towel ninjas were out early still though).

Tilly

It was a lovely holiday for some winter sun. The staff were very friendly and kind. They went above and beyond for us on our visit. We were away celebrating a birthday and they brought us a bottle of sparkling wine which was a nice touch. It’s a 15 minute walk to the square which has cute shops and lovely restaurants and bars. We went to the spa on multiple days of our visit, it’s such a lovely spa. For €15 per person you get all day spa access. The spa has multiple hot tubs, a sauna, steam room, cold showers and a lovely pool. There wasn’t much variety with the food at all. The food wasn’t topped up and there was lots of cross contamination with utensils on the desert station which put us off. Despite it being an all inclusive holiday we ate out for multiple meals. We found breakfast to be the best meal of the day at the buffet. We visited the “Italian restaurant” during our visit which we didn’t like at all. They had no vegetarian options and you only had 3 choices to choose from for your main which we found quite bad. We had to leave a log of our food as it was bland and lacked flavour. The food quality was very poor and after talking to other guests during our stay it wasn’t just us who thought this. Our patio door had a damaged lock. the room was outdated and in need of a refurbishment. It was €19 for access to the safe which is needed especially when your patio door doesn’t lock. The rooms were tidied everyday however we only got our towels and bedding changed twice during our week long stay. The WiFi was really bad and we were made to use our data. Having spoken to staff about this during our stay we were informed the hotels free WiFi doesn’t work on Apple Phones. Despite all this we had a nice time in Costa Teguise.

Jon Goodredge

We had an excellent week at the H10. Staff were very friendly and helpful. Rooms are great and spacious, pool was great, no problem finding a spare sunbed. Food was good, the red wine was good (white and rose not so good). Evening entertainment was excellent quality for a hotel, really enjoyed 'cool for cats' 80s music. 15 minute walk to the square and some nice bars. Would visit again and recommend the H10.

Marcus Thornton

Just come back from a short 5day break and what an amazing experience. From the momement you arrive to departure you are more than looked after. Lucia from the reserve team gave us a great tour of the hotel and even made sure we had the best sea view from our room. She went out her way to get wanting to get us booked in for dinner as we were only there for a few days. The room itself is stunning and very well presented. House keeping staff were excellent. The reserve pool bar/restaurant has an excellent selection of drinks and food was delicious. Thanks to Jonathan for the mojito's- best ones we've had. Also want to mention Carolina for her excellent service - she couldn't do enough for you. They hotel itself is located perfectly and you have everything you need inside the hotel and outside. If you want peace & quiet and to feel completely relaxed this is the hotel for you. We can't wait to come back and stay and one the villas. Thanks again for making the trip something to remember.

Simi Lakhani

Was a great location near the beach A good all inclusive hotel that has decent facilities - was difficult as vegetarians as buffet has no vegetarian options. The included restaurants are better for vegetarians but they were difficult to get a table at. We did the reserve option which we would recommend as it was much more relaxing and did not feel busy despite the hotel being fully booked. The reserve staff (particularly Lucia) were very helpful and accommodating with regard to meal options and activities. Overall a relaxing stay.

Ben Robins

This is purely a review of the hotel's customer service, as we never actually got to stay at the hotel due to sudden flooding, but the way the staff dealt with an awful situation was very, very commendable. We arrived on a Sunday night to find the hotel closed and without power - basically a worst nightmare scenario. But a very kind and patient member of staff helped us find alternative accommodation at another 5 star resort on the other side of the island, with a promise that the hotel would cover the difference in price. Obviously I was skeptical and followed up with their team over email shortly after we got home, expecting to fight a losing battle. Instead they were very quick with their responses, and within a few weeks they had paid the difference as promised, as well as covering the taxi we had to take across the island to our new hotel! Will very much be staying with them next time we're on the island. Thank you again for your fairness and hospitality.

Steve H

A brilliant hotel. A true 5 star experience from the first moment to the last. The location is amazing, on a beautiful coast. The staff are superb, the food is top notch and facilities are first rate. It’s impossible not to have a good time here. We also visited in April 2024. Likely will be back in 2026.. Also, it’s awesome for cycling here.

Mike Mullen

This is a great looking hotel with equally great service from the staff. Rooms and all public areas are kept very clean. Maid service was really good. Nightly turndown service,imo bar was good and restocked daily. Both pools were well provided with sun loungers and parasols. No problems obtaining position in sun or shade. Food was mixed. Some very good dishes and all of a high quality. On several occasions only 1 of 4 coffee machines was reliably working. There was an over reliance on melon when providing fruit at breakfast and dinner. Perhaps the worst issue was the lack of or mislabelling of food. I hope the hotel is wary of this when guests come forward with dietary conditions. This is a good hotel but unfortunately not a great hotel. We stayed in The Reserve and the reserved pool, breakfast restaurant and snacks in the Lounge were all appreciated but not really worth the additional room rate.

Elaine Frearson

Beautiful hotel from all staff to decor. Rooms were spacious we had a junior suite for 3 adults. Clean and tidy and plenty to do or not do. I read comments people were having to wait and queue for tables in restaurants which was maximum 2 minutes for us. All staff were engaging, happy and truly felt they took pride in their work. Accessibility areas to all areas of pools, bars, restaurants. Entertainment and a hotel for all ages to enjoy. Only one recommendation would be the sun loungers to be slightly higher, they are easy to get on to but my mother had problems getting up from them. Cannot wait to return and bring more of the family to enjoy the wonderful hotel and experience we had.

James Neenan

Stayed at the Suites at the end of March Our stay was fantastic. The room was amazing everything as seen on the website. Staf we're incredible and so friendly. the resort manager Erik Van Dorp was so helpful in resolving a minor issue we had. Great entertainment in the bars. Close to the beach and also only minutes from the airport. Would definitely recommend the ÆQUORA suites for a memorable holiday.we will definitely be back

Lyn Hamilton

All the staff were friendly and helpful. The room was bright and well maintained. We upgraded to Select so had sun loungers on the balcony which saved all the usual hassle. The food buffet had a wide selection and was very good. It was good to have various milk options ( oat, lactose free) and Gluten free bread as standard. The hotel is close to the beach and some shops ( Spar for bits and pieces), coffee shops, clothes shops etc. It is about 10 minutes from the airport.

Danielle Tooke

Now home after a week here and it was the best first family holiday experience! It was a bit daunting going away with my two children for first time and making sure we picked a hotel that catered for them as well as my daughters dairy intolerance was so important! Safe to say it was the best choice! Facilities and entertainment were perfect for the children and I have mixed ages - 7 and 2. My daughter loved the mini disco every night even though she was too shy to dance! Location wise was great with shops and beach only 5 minute walk away however we didn’t leave the resort much as preferred the kids pools and shops food etc all you need is at the resort! The staff were particularly great with my daughter and getting her food that didn’t have dairy. They would take me round the buffet every meal time to let me know what foods she could eat and would get her cakes and ice lollies she could have and also would make her dairy free pancakes or pizza especially for her! Was brilliant and was something I was definitely worried about before the trip but everyone was brilliant! Did not want to leave and considered staying longer! We will definitely be back!

Paul Moore

This is a great great location for a sun break, five minutes from the beach and the boardwalk. There are three or four pools and plenty of sun loungers. The gym is clean, well equipped and under utilised. There are decent mountain bikes available to rent and a well supplied tool cabinet if you bring your own pedals. The food is good and the buffet is very efficient. And finally, the hotel staff were lovely.