Tenerife All Inclusive Holidays

Amy Leah

I came here with my friend it was just the two of us and I had looked at some reviews before coming which made me really nervous as it did not sound good at all however when we got here everything was great, our room was a great size and the staff were lovely. We went all inclusive which I would say is worth it, the drinks aren’t anything special but they are enjoyable food is your typical buffet food which I can’t complain about. Staff were lovely and happy to help there’s lots of great places to go everything is pretty close to the hotel which is handy, taxis aren’t expensive and if you go out for food elsewhere there’s some lovely places. Great location and great for a nice chilled/party holiday with friends there were some families here but id say it’s less suitable for small kids as you do get the smell of weed every now and then but it is honestly a great hotel I would recommend and I would be fine staying here again. For a three star hotel I have no complaints!!

Selina Kelly

Great location, great staff, great service. Can’t fault the cleanliness or quality of food. As a single traveler (all inclusive) celebrating my 40th I can say this stay has exceeded my expectations. I was looked after very well and fully recommend. I would like to point out it wasn’t as loud or lively as I’d expected and I also didn’t encounter any bugs not even a single cockroach. I throughly enjoyed my stay with no complaints at all. Looking forward to returning in the near future. Thank you for your hospitality 😻🫶💋

Kirsty Holdforth

Stayed in April during Easter holidays, been about 6 times over the years and unless your really stuck up the hotel is fine. Mixture of ages and wasn't woken in the night at all. Or my 3 year old wasn't either. The 2 smaller pools are quieter than the main pool, we went self catering but upgraded to all inclusive ( on last day only) was €33 adult and €16 for 3 year old.

barrie pope

Honest Review of My Stay I wanted to share my experience after staying at this hotel. Before booking, I had read the reviews and noticed they were mostly negative. However, I figured people are often more inclined to leave negative feedback than positive, so I decided to give it a try. Overall, the hotel is quite dated, but I have to say the staff are incredibly kind and accommodating. The rooms were spotlessly clean, which was a big plus for me. I did notice that the staff seem to deal with a lot of difficult behavior from some guests, which must be challenging for them. When it comes to the food, I have no complaints about the quality—it was tasty! That said, the variety wasn’t great, similar to what you might find at other budget-friendly hotels. As with many package holidays, the meals did become a bit repetitive over time. Would I recommend this hotel? It really depends on what you’re looking for. If you’re okay with a lively atmosphere and don’t mind some noise from younger, party-focused guests, then yes, this hotel might suit you. However, if you’re seeking a quiet and peaceful retreat, I’d say this probably isn’t the best choice. This hotel is geared towards travelers on a budget, and some guests certainly make the most of the free bars and alcohol. Keep that in mind when deciding if it’s the right fit for you.

Janice Chappell

My husband and I had a lovely week all inclusive. The bar staff were fab and accommodating with different cocktails. Food was basic and repetitive but well Presented. Pool areas were great. Be aware that the sun on main pool is probably on pool from 10 until 3pm. (In January) quite central to bars, restaurants, chemist and supermarkets. overall enjoyed the week. Thank you

Olivia Pittaway

We stayed here back in March to celebrate for my 21st Birthday. My partner had already stayed here a few years ago with her family. My god she was shocked coming back. We booked breakfast included in our package, breakfast was dreadful. To be honest not much against the food but the cleanliness. Tables were filthy just the whole restaurant area didn’t feel clean whatsoever. We visited breakfast once on our first day and never bothered after that. Entertainment was crap. Lucky for us we got a room midway down the hill, rooms were outdated and DIRTY. Absolutely filthy. We stayed for 7 nights and the cleaners only changed sheets once. We requested fresh bedding to the cleaner but didn’t speak English. We then went to reception, was handed bedding to put on ourselves.. i mean?!.. Pool area bits of rubbish all over the shop , pool itself was nice. Am giving it a 1 star overall due to cleanliness and service. Won’t be returning and do not recommend it either. By all means for a cheap holiday go for it.

Agata

Whole resort is located on a steep hill with amazing views, so if you have mobility issues, it's not for you. Rooms are equipped with small kitchen area for those self catering. We went for an option with breakfast and we couldn't be happier. Plenty food to choose from. Breakfast from 7:30-10:30. Rooms are bit outdated, but clean. Cleaning service every two days, so I can't agree with some comments that rooms are dirty. The grounds of the resort are massive and impressive, great pool size and plenty sunbeds, never seen people fighting for one. Unfortunately WiFi is only by the reception and maybe first row of rooms, so make sure you have some data on your mobile. There is little free library by the reception and plenty of books in many languages. I spotted German, Dutch, Swedish and of course English. Bit noisy at night as people check in 24/7 so ear plugs are essential. Overall good experience.

redmond stevenson

Cheap and cheerful!! Good view from our room, rooms are a step back in time, could do with a wee refurb! Wouldn't come in the hotter months as the air con is something out of final destination (dodgy ceiling fans) pools big enough nd plenty of loungers, the check in was 4pm even though it says 2pm which was a bit shi**.

Joseph Henry

Went on a stag do. The hotel is a bit dated and the food offerings left a bit to be desired. However, you do get what you pay for. It is a good place to stay for those on a budget. The views from the hotel are great and has a decent sized pool. Probably Ok for a stag but would I take my wife or a family there? Probably not

Mateusz

First night we found several cockroaches at our room. Lady at the reception desk told us twice she can’t do anything about it and didn’t want to switch our room. After 2 hours she suddenly found a room for us to stay. Rooms are well equipped but also dirty. Second day we had our key card broken and we had to wait over an hour to get to our room (had to walk twice to the reception desk to ask somebody with a spare working card). We talked with a guy at the hall about hiring a car, he was supposed to bring the car next morning and obviously didn’t contact us or show up at scheduled hour. The location is very nice, but every other aspect of the hotel is a pure disaster

Sahndrra

For someone who travels solo and does more outdoor activities to within the hotel / all inclusive deals - I’d say it was a good deal for me. The location is located in one of the reserved, peaceful, quiet places of the island with grocery shops , restaurants and ofcourse the beach close by. It has 3 swimming pools (10:00-18:00) with ample number of sun beds. The breakfast was just okay, not a lot of variety but it’s definitely doable if you don’t care to eat out for lunch and dinner. The room was conducive, spacious, nice views, clean and well maintained.

Jessica Simpson

Rooms are dated but very clean, pools are lovely and food has been good even though it is limited. We have had no entertainment till tonight which was Jorge party imagine 360 was fantastic experience and fun to do. You dress up and dance and he videos it and then air drops it to you for you to keep and leaves you with great memories of our trip.

Louise Duffy

After reading bad reviews I was a little apprehensive about our stay. We are currently on a 4 night stay here, with one night left to go at Calleo Garden and I have to say, do not listen to the reviews. Our room is superb, large, clean, beautiful views. The staff are very friendly, I'd like to give a mention to Eduardo, Kevin And Luis lovely guys who will go above and beyond for you. The food... The food changes daily. There's lots of choice and you won't go hungry. My husband is very fussy and the first day I was worried as there wasn't much for him to eat and reviews had reported that it was the same food every day....that's a lie. Every day the options for breakfast, lunch and dinner change. He got to eat plenty and didn't go hungry. The food is also delicious. The pools. There are actually 4 pools, one is hidden away from the other three. The pool areas are clean and in a beautiful setting. Lovely cool water for when you are needing to cool down after being in the sun . These areas are cleaned daily by the lovely staff. Can't fault it at all. The Bar. I honestly have no idea why people are complaining. It has everything you need. Yes you have to pay a euro deposit for your cup but this is given back to you when you hand it in. I love this idea and it's much better than plastic throw away cups that would end up littering this beautiful place. The beer is san Miguel so hardly a bad choice. The spirits are plentiful and not watered down like some reviews state plus they are generous in their servings. There was entertainment (Friday only) but as it's out of season this is to be expected. The dreaded steps. Yes there are a lot of steps, I have serious mobility issues (fibromyalgia) and some days we're harder than others but due to the location of the hotel, it's to be expected, it also states all over the websites about these steps so its not like you are not warned. The steps are in little bursts around the hotel so it's not as bad as it seems. I personally think it adds to the character of the hotel and my weightloss lol Overall I love this hotel. The views are outstanding, we will definitely come back (can we choose the room we had again? Hibiscos 3002)

Jennifer Moyle

A holiday is what you make it and overall we had a really fab 6 nights holiday here. If you're looking for a cheap, all inclusive holiday in a lovely spot and away from the crowds this is a great base. We would return and stay all inclusive even though we eat out a lot. We loved the area/location with easy transport links running every 15 minutes and a close by taxi rank. It's much better to use the local supermarkets rather than the on-site shop. Just remember that this is a 3 star complex in need of refurbishment with a repetitive menu, no daytime entertainment and only have very short entertainment on a Friday night.

Jesse-Valtteri Lehtinen

Even for low budget hotel we had a bad experience. We spend five days. On positive side the hotel area was nice and quiet, pools were clean and breakfast was pretty good. Reception was helpful. The whole complex was old and needs renovations, but it was well kept and clean all around. Then the negatives: - We had half board and dinner every night was absolutelu bland and tasteless (fries and dry nuggets etc.) - Second day we had no hot water in room. Fixed next morning. - Last three days renovations right next room, drilling and banging from 10am. No warning, no nothing, had to leave the room for few hours just to get away from the noise. - Never had worse beds, really hard to sleep and we were both aching every morning. - No real blankets, just sheets or small musty wool blankets, and the room was chilly at night.

Peter Turner

Very attentive bar staff. Excellent entertainment team who really encourage activity participation and clearly are all enjoying their jobs. Very clean rooms. Upon arrival we asked for a mattress topper and extra pillows which arrived at the room within minutes. All evening shows are outside entertainment as opposed to the efforts of the hotel entertainment team My only negatives are that the food in the restaurant is a little repetitive with the hot food being often tepid, and the outside stage area is not ideal with the stage partially obscured by pillars Thanks for a great stay

Leanne Blacknell

We stayed for a week in october half term AI with 2 kids. The room was pool facing and big enough. The hospitality was exceptional. Hotel is card only. The food was delicious and a huge variety. Evening and daytime entertainment was brill and the pools were not cold. The only thing we missed were slides but the kids have plenty to keep them occupied anyway. The location was good for amenities and close enough to the beach. We've booked to come back.

Amy

If I could give this place more than 5 stars I would. We have just spent a week here and have only been home 6 days before booking to go back! From the minute we walked into reception to the minute we left, we were always greeted, smiled at and spoken too. I have genuinely never been anywhere else with such positive and friendly service. From the negative reviews I see for this hotel, I honestly struggle to believe they visited the same hotel I did. The rooms are outdated in terms of decor but it was immaculately clean and it doesn’t impact the comfort in anyway. The rooms were also a good size and the air con was incredible, really effective. The shower is very powerful which is nice and everything worked as it should. The whole hotel is clean, welcoming and everything was in full working order. It’s easy to navigate and has plenty of amenities. The location is brilliant too, surrounded by shops and mini shopping centres all within 2-15 min walks. Took us around 10 mins to walk down to the beach but it is an uphill walk on the way back if you want the quickest route. The restaurant is nice, the food wasn’t always the best but that’s just my personal preference. I am gluten free and still had plenty of options. The food from the other bars was always piping hot and tasty. The service for drinks was always super speedy, slower in the restaurant but this is to be expected considering the amount of people. The animation team were great. They were really friendly and made sure everyone, child or adult, had plenty of fun. There is a cash machine inside but do be advised it does cost €5 to withdraw money. We also dealt with Sara at the excursion desk who was really helpful with booking us our excursions. Over all, the only feedback I would give is that the all inclusive menu could be bigger. There isn’t a load of options for the AI drinks/food compared to other places. However what is on there is good and you do get a really good discount on the rest of the menu. I cannot fault with hotel at all with any service they provide, we really loved it here and plan on coming back as much as we can. We can’t wait to come back in December! Thank you for a brilliant holiday ☀️

Lisa Higgins

Great week at GF Fanabe. We booked a week B&B, had a great time. Used breakfast a few days, trying to get a seat wasn't easy. Everyday we ended up sitting at a table with other people's dishes. As there was only 3 of us, we would just move the dishes to the empty space at the table. Trying to find staff to get clean cutlery wasnt easy either. That's my only negative. Hotel was clean with rooms cleaned daily, fresh towels every day. Pool towels also available, saves you taking your own. Great location for some good restaurants and shops. Rooms are a little dated, but that's not something that bothers us. Air con was really good, we were in a ground floor apartment facing the back pool. We liked the back pool as the sun was there all day from about 11am. The main pool had shaded areas throughout the day. This is my 2nd time staying here and would return.

aidan brennan

Fabulous hotel, we had a lovely stay. The hotel is in a great location, about a 15-minute pleasant walk to the beach. The hotel is very clean, and the cleaners made sure our room was tidied each day. The breakfast was good with plenty of choices. Roof top sunbathing is handy. I’d have no hesitation in returning

Яна Божко

This is not a five-star hotel, and honestly, I’m not quite sure what rating to give it. I’d say it’s a solid three stars. We stayed here for just one night, mainly because the hotel has a pool — that was our main reason for choosing it. Yes, there are pools, but in reality, only the kids’ pool and one of the general pools are open. The largest and deepest pool is under maintenance — and that’s during the start of the season, which seems like a very odd decision. Especially considering that we were here two months ago, in winter, and everything was working perfectly back then. Now, with only one small general pool available, it gets overcrowded quickly. The atmosphere is not exactly pleasant — it feels cramped and far from relaxing. As for the food — it’s a mixed experience. The snacks are very basic and limited, nothing special. However, dinner and breakfast were actually good: full meals, decent variety, and tasty. One more issue worth mentioning — there were no towels available at the pool. We checked in at 3:30 PM, and by the time we arrived at the pool around 5:40 PM, there were no towels left. It’s a small thing, but it really affects the overall impression. In summary, this hotel might be okay for a short stay if you’re not too demanding and don’t mind some inconveniences. But if you’re looking for comfort and proper service — you might want to consider other options.

Jason Burke

We had what is called a "Day Pass " to enjoy the spa and lunch at the hotel. The spa was good, but we did expect better at a 5* hotel . More therapeutic jets around the pool, please. A couple of things we didn't like were the fact that the tiles are quite slippy and it looked like people had glasses of water from the free dispenser, I hope that they were plastic cups that are much safer around a swimming pool. The buffet was enjoyable, and we felt that there was a very good variety of food to choose from. We actually had a good laugh at some of the other diners, especially the man being fed by his partner because he was too busy with his phone and the woman who was filling her pool bag with extras for her time by the main swimming pool.

wear 150bpm

Spacious rooms, great service, and excellent food We had a lovely stay! The rooms are huge, the staff is very friendly, and the food was absolutely delicious. There were plenty of gluten-free and lactose-free options, and both vegans and vegetarians will definitely find something suitable. The beds were very comfortable. The building could use some renovation, but everything is well maintained and clean. The suites are very well equipped — the kitchen area had everything we could possibly need. All in all, a very comfortable and enjoyable experience.

Heather Steele

The staff are amazing, the whole place is clean, but - the rooms are shabby, the 'Piano Bar' is a replica of a Butlins family entertainment bar with no piano in sight. The all inclusive food is ok, but nothing special, the pool bar snack food is dire. And to top it off the main pool is closed as being refurbished, even though it's the start of the season. All in all, this is absolutely not 5*, closer to 3* if I was expecting 3* I would be more than happy

Maria Cronin

Just back from a week here.. ignore bad reviews...this hotel, While a bit dated was lovely. So clean which for me is so important...reception area is beautiful...I had breakfast included and it was gorgeous. Such a choice and all you could wish for..reception staff are really lovely and nothing was too much trouble.. this hotel is really nice if you want to get away from it all..for a restful peaceful holiday..not near any commercial shops.....its a bit isolated that way..irish pub across the road was wonderful too... we did t get great weather for our trip but I really enjoyed my stay at this hotel....thank you all.

Bianca L

The Entertainment people, for adults and kids included, were amazing ! Kids can stay with them for half a day easily ! The rooms are spacious and overall nice but can be a little dusty. The food is great but the plates and cutlery were not clean, many seemed like we're not even washed properly... Besides this the location is great and the food is good if you can not take into account the overall cleanliness which is lacking :) The night shows at 21:30 are also very good!

Carole M

Had a great fortnight here. Lovely hotel with lots of plants to make it feel cool and relaxing. The pools and spa are lovely and there are plenty of sunbeds and chairs to relax on. The gym equipment in the spa could use a bit of maintenance but it was usable. The food was varied with themed nights from different countries and plentiful. The evening entertainment was fun, some acts better than others. The hotel is centrally located and near to the seafront which is great for a cocktail while watching the sunset or beer and sports bars, whichever is your thing. Reading earlier reviews I was a little worried about noisy nights from nightclubs but we were there in early March and didn't have a problem with nightime noise. It may be a different story in the summer though as you are close to a nightclub. The staff were friendly and helpful. We will return again soon.

Declan Moorcroft

Very family friendly hotel. I would recommend and stay again. Entertainment for the family and kids was top notch everyday and evening and the entertainment staff were very friendly and engaging. Food was very good, it's worth noting full board is not the same as all inclusive, as we were expecting drinks from the bar included, but this was an extra. There was a festival 2 of the nights and it was very loud in our room until 5am, we complained to reception and they helped move us to a quieter room. Other than that issue, very satisfied.

Rusne

The staff was very friendly. There was a game room for small kids and for slitly bigger kids. Pool tables inside and outside. Swimming pools inside and outside and lots of sun beds with umbrellas perfect for a tan. My little brother (who isn't a huge fan of the water) loved being in the swimming pools. Everything was very clean. Lots of different shops close to the hotel including the beach. The food was amazing, with many different options with lovely desserts like ice cream, cakes and many more. We stayed here for a week but wished we'd stayed longer, definitely recommend for families with small and big kids.

Malc Walstow

Very nice and comfortable hotel. Food does get repetitive and some ingredients are cheap. Fruit doesn't look best quality. Meat is mainly chicken. Very strange breakfast ingredients. Green beans...ratatouille..chips...roast potatoes...but that said they cater to several nationalities and you can make a half decent meal. The drinks waiters are very efficient. Pool areas are fab with loads of beds. Would definitely ho back here

Maxine

We have just got back from our stay at Gran Oasis for 5 nights all inclusive, and it was incredible from start to finish! The staff were all so lovely and friendly, but there were two staff members who really stood out for us, the lady who takes your table number at dinner (didn't catch her name) and Miguel, the bartender. They are a major credit to the team! The rooms are beautiful, very clean and plenty of space. The pools and outside areas were great, lovely scenery, plenty of sun beds, and very tidy. The food and drink were always delicious with plenty of choice! It is a little out of the way to the beach and located up a hill, we walked the first day and this was fine for us but older people or people with mobility issues may find it a bit difficult. Taxis are available from reception, which cost us about 8 euros to the beach. There are a lot of steps in the resort, and our room was quite high up. Again, this was fine for us, but it may impact others. It was my husbands birthday while we were there and he received a gift and they sang happy birthday and brought a cake for him without us even mentioning about his birthday. It was so lovely, and everyone really went above and beyond! Overall, it was an absolutely incredible experience and I will recommend to family and friends! We will definitely be back as we were so gutted to leave! Thank you everyone for making this a holiday we will never forget 🥰

Rob Elmes

Good quality 4 star hotel. Very family friendly. Staff very attentive and friendly. Not too busy early May. Pools, splash park, playground, shop, games room, entertainment for kids too. Everything you need. Slightly out the way of the main area which is great if you don’t want hustle and bustle but only 20/30 mins walk and 5euro taxi back for the beaches. Rooms are very spacious and everything everywhere is really clean.

kayleigh finnigan

Myself my husband and son stayed here for 14 nights over Easter. Wanted to start off with the location. It is out of the way and requires a walk down a steep hill to get to the beach. We love a walk so this is perfect for us but for those with mobility issues it might be a struggle. However I did notice there’s a daily bus that takes you there each day. Also a taxi was roughly €8. Other than it being a distance away from places it’s a lovely quiet area. Never hear sounds of traffic and things. The rooms are amazing. They are split over two levels. My son had a pull out bed upstairs and there’s a kitchen with a balcony (this can be locked at the top for smaller children) and the downstairs has a large room and a clean and modern bathroom with a second balcony. The rooms were cleaned daily unless we left the sign up to say DND. We have stayed here twice and always love the rooms. Just a tip we have never needed a baby gate with our son being 10 but the stairs are steep so I would absolutely enquire if they have baby gates for safety purposes. The staff are so lovely and friendly. The entire place is spotless and the staff always seem to have a smile on their face. The food is good. We always found something to eat and breakfast was our favourite. We did get a little bored but it wasn’t the food it was just we wanted something different to buffet food so we went out to eat a few times. The theme in the evening changed everyday. There’s a pretty decent range of foods tbh. Lots of meat. My son loved the steaks. The pools are amazing. There’s a baby pool and a pool for small children that often hosts games like water polo. Then there’s a large pool which allows inflatables in. It’s very deep and there’s a lifeguard on duty but my son had the best time in there. We went in April and I’ve been in much colder pools. You can tell they are heated. Although last April they didn’t feel heated so I don’t know if this is new or not. We didn’t use any of the entertainment as my son was too tired from swimming and exploring Tenerife by the time it got to the evening but it looked like people were enjoying themselves whenever we walked past. We love this hotel so much we have booked for a third time for next Easter. Overall it’s a very relaxing and beautiful hotel and highly recommend it but just be aware that it is hilly and this may be an issue for those with mobility issues. Thank you for a lovely stay again!

Maya Gebura

It was amazing the trip the food the rooms everything about this hotel. It’s very family friendly. Our cleaning ladies were so nice and the rooms were always clean. Some problems about this fab hotel is the fact that if you book a room on the top floor you have to walk up allot of stairs there is no kids club even though on the website it says there is there is also no football/basketball court my son was very disappoint because again it said on the website the last thing that we we’re disappointed about was the entertainment it was quite mid some things were just not really fun to watch. We were staying as a family of five and we found the rooms very spacious. All the staff are very friendly and they make you feel very welcome and comfortable. Thank you for reading my review I hope you book here.

Chloe McKenna

Where do I even begin. This hotel went above and beyond for me and my boyfriend when we stayed. This holiday was booked for a birthday celebration for the pair of us. From the day we arrived to the day we left the service was nothing but excellent, you should be proud of yourselves. They surprised us with cake and singing happy birthday during the even meal, was shocked to say the least. We also got given envelopes that gave us a surprise which we enjoyed. The staff are so lovely and accommodates us and our needs. Always there to be help and very friendly. The rooms were perfect and very clean, beds were very comfortable. However, one thing to note if you have thick hair bring your own hairdryer, took me 40 minutes to an hour each night to dry my hair. Would 10/10 recommend to anyone, cannot fault anything. Very happy indeed

Caroline Shirley

A really nice hotel. Staff are very pleasant and polite. Rooms are basic but clean. Lovely pool areas which are clean and have a nice bar area. The food is not great. I appreciate it is hard to cater to everyone's tastes all the time but the meat options in particular are very dry and overcooked. They desserts are good. Location is good and only across the road from the market and a short walk down to the beach.

Tiffany Brierley

Just leaving a 5 night stay, we booked with our friends and had an apartment per couple. On arrival, we were given an upgrade to 1 bed apartments from studios, check in was smooth - we arrived early so was allowed to store our luggage and head to the pool. Apartments very clean, spacious and equipped with what you need in the kitchen. The only thing I personally struggled with was how cold the apartment was in the evening. I asked for a heater at the reception but it's not something they provided. The pool areas are clean, tidy, lots of seats and loungers, no fighting for a seat. The staff all fab, clearly happy to work there and very pleasant. The location is great, with the shops and restaurants on your doorstep, a 15 minute walk to the beach with more shops etc. The market is across the road, every Thursday and Saturday morning which is nice and makes the area much busier on these mornings, otherwise it's very calm and chilled out. We went self catering so can't comment on the food, but the drinks were good (very generous with the alcohol!). The entertainment every evening is a nice touch, something different each evening to suit various ages. Checkout is at 12pm, so with a later flight it is tough. However, you have the luggage store and you can book the use of a shower room for 25 mins to freshen up before your flight. We all really enjoyed our stay and would definitely return.

SUSAN NICHOLSON

Nice apartment but needs redecorating, but very clean. Lovely pool, but pool bar lacking compared to other places I've been. No all day snacks etc. Entertainment poor and only 40 mins from 9.15pm. They should check out gf isabel next door. They're Entertainment is really good. Buffet meals ok, but generally cold and same each day.

Jason Duggan

it is a really nice hotel clean and tidy. I would definitely highly recommend making sure you have air conditioning as not rooms do not have them. cleaners come on a daily basis to the room. The bars are rather good. The pool was a fantastic size and location for the sun. food was not too bad what you wood expect really with a all inclusive. location I would say is OK right next to a shopping centre.Lots of other shops as well. the biggest problem I would have to say is the day you check out if you have a late flight.They take your wrist bands and deactivate key cards to enter the hotel at 12pm which I have never had at any resort or hotel i have stayed at. other than that highly recommended

Adam 'Twenny' Sheffield

Fantastic hotel. The pool was large, and not too cold considering we went in January! It's worth mentioning the entertainment (was ok) will keep you awake if you're room is around the large pool! We went down and enjoyed it for a few nights, but some nights we stayed in, and it was far too loud even with windows and doors closed. Worth keeping in mind if you have children trying to sleep!

Chloe Gillan

Rooms are nothing like the photos. The shower head must never get cleaned. The food in the restaurant was tolerable. Sometimes the service was very good from the staff and bar staff but other times it felt like you just were not wanted. The guy who did the entertainment throughout the day and at night was amazing he is the only thing about the place that was good.

Chris Williams

My partner and I stayed here for a week in the middle of April. Overall I'd say the hotel was okay for the money we paid. Our room was rather sparse and definitely needed a refresh. No Aircon and the ceiling fan in the living room/kitchen area had a hole in the ceiling behind it so we were reluctant to turn it on out of fear it would fly off and decapitate one of us. There were also only two electrical sockets in the entire apartment, neither of which were in the bedroom. We had heard lots of reports of guests rooms being broken into during their stay. Luckily that didn't happen to us but it did put us on our guard, especially after finding out the hotel was also home to full time residents, not strictly hotel guests. Staff were helpful and friendly, and the food was tasty. My only criticism about the food was that it was a little repetitive, especially breakfast and there wasn't a huge range to choose from. During peak times food was eaten quickly and not replenished at the same rate so you'd often have to wait. While I can't say I'd recommend the hotel, it wasn't an awful experience for us personally, but I certainly wouldn't be in a rush to go back.

Cherry

This was my first holiday in 2.5 years. I've been coming to this hotel for almost 10 years. And I can safely say it has massively gone downhill since I first stayed. Anna on reception isn't welcoming at all when you check in. No smiles, no kindness or warmness about her. How she still works there is beyond me. However there was a gentleman who worked on reception who was lovely. So friendly and chatty if you were just passing through or needed any help/info. The rooms are very old and in serious need of updating. We had a room to sleep 3, which was just a third bed placed in the living room. The drawers were broken and barely usable. The light above the mirror in the bedroom was flickering, but credit where it's due when we mentioned this to reception it was fixed promptly. The WiFi isn't free and you have to pay for it, which baffles me in this day & age when so many places it's free. So I just used my own phone data but signal wasn't always great. You also had to pay extra for the use of a safe. Which I do recommend as I've heard of many people having things taken from their room. The tap in the bath didn't run properly. To have a bath you had to fill it up using the shower which isn't ideal and obviously time consuming. The sunbeds in the pool area have a lot that need replacing. Food is pretty decent with different choices each lunch and dinner time. Often a great salad selection and choices for both meat eaters and vegetarians. At breakfast time one of the hot drinks machines kept breaking, which meant most mornings there was a large queue for hot drinks. Desserts were much the same most nights, the cakes don't really taste of much so I always opted for a bowl of ice cream or some kiwi fruit. Restaurant staff were always very hard working and friendly. As were the bar staff! Credit to them for their hard work and politeness. A credit to the hotel. The entertainment team....im used to there being between 3-5 of them. However this time there was only 2, which is perhaps very hard work for them, and only 4/5 activities on offer per day when usually there's a lot more. Lauren was very friendly and encouraged people to join in, but was never pushy. The other guy (never got his name) was very much trying to make sure attention was always on him. And not in a cheeky chappy kind of way. I feel sorry for the entertainment team because the resources they have to use are years old and in desperate need of replacement. Entertainment at night was only 9.15 while 10 most nights. People used to be able to watch the entertainment then get up and have a dance all together and enjoy the night. It almost seemed pointless getting ready for an evening of entertainment for a mere 45minutes. The location of the hotel is good. Walking to Las Galletas is easy, with a lovely harbour and ice cream shop. Now the Ten Bel place has been updated and has a supermarket in it this is a it more of a pleasant walk than it used to be. There's also a lovely walk along the sea near by that is popular with dog walkers and joggers, as well as a gentle walk on Yellow Mountain. The bus to las Americas comes near by the hotel and costs €1.50 each way and takes about 35mins ish. As I've seen a huge decline in this hotel I can't say it'll be at the top of my list for a while, which is very sad to say as I've had some lovely holidays and memories at this hotel. However general consensus around the pool with other regular visitors is that the hotel has massively declined.

AnnJane Donohue

Don't bother! We booked for a bit of Easter holiday sun (9-16th April 2025) We got the sun but the hotel left a lot to be desired, even for a budget hotel. The rooms were dated and reminded me of a hostel experience Id once had as a student! Fine when you are 18 but not 30 years later with 2 kids! Note to all, if you have a late departure they insist on cutting off your wrist bands when you hand in your room key at noon. Our transfer time was 17:00 so we had 5 hours to kill! They give you a voucher so that you can go into the 'restaurant' and get lunch (didn't bother) but if want to be able to stay hydrated around the pool then no can do at Don Pedro! One guy on reception was lovely and very helpful, and the entertainment people were upbeat and enthusiastic but apart from that some of them were just downright rude! I felt like i had travelled back in time to the Armada My advice: Stay home and get a sunlamp!

TigerVlad84

Hello, here's an honest review of this hotel. We visited as a family from the UK just a few days ago, stayed for 5 nights, booked thru sunshine holidays. The place is 3 stars but looks a bit run down in places, the rooms are dated, furniture is old, but everything works and overall decent. You pay to rent lounger towels if you want or just buy your own from shops. You have to pay for WIFI, and a deposit for the tv remote in the room if you're phone doesn't have an for it. Mine did. The staff are welcoming and nice, helpful when needed but that's about it. Most of them that work directly with the customers seem to speak many languages. Plenty of tourists from the UK, France, Scandinavia, Eastern Europe even Russians who are everywhere for some reason, so people are happy with the place. But remember this is not 4 or 5 stars, you get what you pay for. There is a decent reception area, you walk through, then you have the restaurant on the left, and after that the complex sprawls everywhere, with a central pool in the middle and a kids pool at the corner of it. the bar is to the left of the pool, that's where most stay during the day. The complex is mostly hotel apartments with a few of them seem to be sold and the owners live on site. If you explore, you can find a little footbal court, a sand volleyball court and a mostly abandoned bowls area. There are the usual rules of don't reserve your lounger but most still do early morning, no music in the pool area from your phone or speaker as you get some from the bar sound system etc. There are loads of trees and plants around the place, and green parrots everywhere which were a joy to see. Our kids were happy with everything, maybe the pool water could be heated a bit, most people don't go in because of it. Same with the kids pool which is in the shade most of the day. Maybe it isn't a problem in the summer. Entertainment by the bar in the evenings, we didn't bother with it as we have little kids, but it can get loud if your apartment is close to that area. The food was decent, pretty good variety and quality, plenty of fruit and deserts, usual bar with cheap all inclusive drinks, again everything in line with the price you pay and the rating. Same stuff with the reviews here or on google, most people that write these reviews like to complain, the ones that were happy with it don't bother so you don't get a realistic view of it. But that's what you get here, a decent but somewhat dated place that works for the majority, if you want a cheap getaway in the south of the island you won't get much cheaper than this, and it's a good deal. So 4/5 from us. Thanks again to the staff and maybe see you again!

Liis T.

I stayed at the hotel for two weeks and felt very good during my stay. The hotel is clean, and the cleanliness of the rooms is well maintained. The staff is very friendly, helpful, and accommodating. The food was good — I didn’t get tired of it over the two weeks, as the menu changed slightly every day. A pleasant surprise was the offer of drinks with meals, including beer and wine (I didn’t have an all-inclusive package). The location is excellent — the beach is nearby, as well as shops, and there is parking next to the hotel. If I were to suggest anything, it would definitely be to modernize the hotel and perhaps add more greenery (plants). I definitely recommend this hotel; the price-quality ratio is spot on, and I highly appreciate the hotel staff.

Lucie Andrews

Lovely clean hotel. Rooms immaculate, lovely friendly staff. First time in Tenerife, we love quiet places and this fit the bill. Some shops nearby nice walks mostly uphill. Buffet changed regularly, all inclusive. Enjoyed our stay

Hannah Desmond

The hotel is fine, a little shabby as mentioned by some other reviewers and doesn’t have the comfiest beds/bedding, although the sofa was great! The food was fine on the whole – some days better than others but there was a decent selection most of the time. The pool area was a bit cramped and the music wasn’t my vibe so I spent most of my sunbathing time in the solarium which was really quiet and has lovely views. The staff are really nice at the hotel, they work very hard and are very friendly. It was all very clean. Overall, I’d recommend it for an affordable holiday in West Tenerife.

vanessa _vk_

TALIA made my experience extremely welcomed. Always helpful and mega friendly. Positive with a smile 😊 thankyou !!! Hotel ain’t the best at all. Nothing is working hair dryer and the door is keep locking . we have to run up and down the stairs. Staff try fixing it but keep breaking and it’s very stressful. 30 degrees outside and air conditioning ain’t working!!! Madness out here !!! Almost melted!!! I’ve a health condition too which does not make it Easter . My body feel very unwell and I can’t breathe at nightt. as it’s very very hot

Sharon DICKINSON

All staff are very friendly, big spacious rooms and a lovely location, working air con.. Lovely food with lots of choice. The coffee and juice machine is powdered they need fresh if rated 4 star. The red wine is very harsh.

Victoria Jade

Couldn't be any happier with out stay! We came for 4 nights with my parents and daughter. The food was amazing along with the snack bar and all inclusive drinks. It was my daughters birthday which all staff at the hotel made sure she had an amazing day, cake delivered to our room and birthday card. This made her extra happy! We have never stayed at a hotel and walked away this happy, we will be coming back within 6 months. Everything was clean and well maintained. Janette and Alex were amazing, best staff there is for any hotel. All around amazing holiday, can't wait to go back.

Emma R

Me & my son stayed here for 5 nights in February, it was our 1st time in Tenerife, I loved the hotel! It's a large complex & it took us a few minutes to find our building after arriving later then expected due to flight delays but I was pleasantly surprised when we located it. The rooms are spacious & is just like a self catering apartment. One of the main reasons I chose this hotel was it had good reviews for vegetarian food, a lot of the times on holiday there's a lack of options or cross contamination with meat/fish. The options here were great! All salad options were fantastic and kept away from meat & fish The hotel has a mini supermarket a couple of shops down which stocks most things you'd need, all the things we did. Staff were really helpful & approachable Pool area was kept very clean The pool was too cold to use for me and my teenage son in February but a lot of younger children were jumping in no problem. It really was like ice though, but refreshing to quickly dip in in the heat. We'd definitely go back & would recommend

Brian Kreulen

We stayed here in April 2025, two adults with one 7-yr old. The good: -The food is delicious with lots of different dishes to chose from. Even if you come close to closing, there's still plenty available. -The staff are very friendly -The pools are very good, we never had to search for a spot to put our towels. -They have random activities throughout the day at the pool, which is great for the kids The bad: -The restaurant is very, very noisy. No matter where you sit, you can't hear yourself think and conversation was difficult. At one point I had to leave for a minute because the constant clanking of plates being cleaned was giving me a headache. -The bar is not at all welcoming. It's too bright and suffers from the same noise-level as the restaurant. They usually only have server on duty, so there's a long line at the end of the day. They do compensate by giving extra-large glasses, but this leads to waste if you didn't want that much. -The evening entertainment area is off-site and is too impersonal. The shows are hit and miss and we would have preferred to have some dancing sometimes instead of shows. This is a personal preference, of course. There's also a children's play area just behind the stage, which is a good idea. -You have to pay for the in-room safe. I feel this is a service that should be offered as part of the room. This is already the case in most other hotels. Conclusion: The negatives far outweigh the positives and it wasn't a pleasure staying here. We won't be coming back here for our next visit to Tenerife.

Chinna

A decent size hotel with three pools. One is warm pool but we were expecting it to be a bit more warm. There is a gym with treadmills, cycling, weights and yoga mats. The restaurant has got different themes going over the week. The rooms are good size and towels are provided for bathing and the pool. The staff is very friendly. And they made sure they have one or the other showing happening every night at 10 PM. The hotel is located in a walkable distance from the beach. Along with the main restaurant they have a snack bar which is decent enough

Diane Whitehead

Just come back from a 2 week family holiday. Mum,Dad,NanNan,Grandpa and 2 kids. The hotel is lovely . The food is excellent but the buffet restaurant can be a bit manic at times. The pool bar also serves breakfast and evening meals and is much calmer. The staff are amazing so pleasant, polite and work ridiculously hard. The only negatives I would give are there aren’t enough parasols around the pool, particularly as a lot of children visit here and the pools all need to be heated. The kids pool and the pool by the pool bar are lovely but the water is freezing. Literally makes your teeth chatter.

Aila Tough

Had a good stay here! Staff were friendly and helpful. Rooms were standard, we booked a double bed but had two singles pushed together. Was very noisy at night until around 5am, however we took earplugs and slept fine with these in. Overall cleanliness was fine! Breakfast was good, large selection and tasted fresh. Dinner wasn’t great- mostly fish options. Even the pizza had fish on. Could do with more variety and didn’t taste as fresh. Pools were good- not too cold and managed to get sun loungers easily. Good location especially if you’re looking to party however probably not great for families due to the noise. I felt safe during my stay- however i did see police escorting people out multiple times. I asked reception for a clean towel and they told me there would be an additional charge, also an additional charge to use the safes in the room. Overall good- but wouldn’t stay here again.

Lacimae Gr69

The hotel was very clean staff were friendly, good variety of food for breakfast. The rooms were ok, quite dated had a side sea view. Showers had really bad water pressure and there wasn’t any soap in our dispensers also there was literally one plug socket in our room having to charge multiple items with only one socket is quite annoying. Their is a karaoke bar opposite the hotel their are many reviews on here stating how noisy it is I didn’t think it would be that bad however even with your balcony doors shut it’s so unbelievably loud like the speakers are in your room this goes on till about 5am. One night was sitting on the balcony as we went to go back in our balcony doors has a latch on the inside that when we shut the door to go out it fell down locking us outside on the 11th top floor balcony, luckily their was someone else on their balcony we managed to shout down for them to call reception and someone “broke” into our room and unlocked the balcony doors letting us in. I probably wouldn’t stay in this location again lots of nightclubs next to this hotel and especially since they’ve shut the coffee shops every step you take down the street someone is on you for buying “things” . The first time I stayed in playa de las americas was in Parque Santiago4 that’s the best part of playa if your looking for a quieter more peaceful holiday.

Mallaika viswanath

UNSAFE and UNHYGIENIC. My friend and I are two young women who were travelling alone and decided to book here under the impression it is a 4 star hotel. It is clearly not up to that standard at all. We were awoken in the middle of the night by strange men from the adjoining room who had drunkenly entered ours. Although we had checked earlier to ensure the side door was locked, it has been unlocked and left open by the housekeeping staff enabling them to enter our room. We managed to chase them out but could hear them talking about trying to re enter our room and we felt very unsafe especially as the front door to our hotel room didn’t latch properly so we ended up having to change rooms in the middle of the night which was terrifying and inconvenient. We also saw cockroaches crawling over the plates at the buffet in the restaurant. The night concierge was kind and quickly changed our room but when we spoke to customer services in the morning she was unhelpful and kept telling us we should’ve made sure to latch the adjoining entrance door. She refused to give us a partial refund or cancel the rest of our stay and we just got a drinks voucher instead which was of no use to us after the awful experience we had. Furthermore the whole hotel is very dated and dirty, and you cannot sleep at night as there is no soundproofing. We could clear hear the loud music of the clubs as if we were outside and we could hear our neighbours talking, and doing other things in the night as clearly as if they were in the room with us. Not only did we feel unable to rest but we also felt on edge and unsafe the whole time. I highly suggest you look elsewhere for your stay, especially for the prices this hotel charges.

Agatha Galvao

Really nice location if you're looking for night life, but also good beaches nearby. Nice rooms, but with lack of electricity spots. Amazing breakfast and nice views, if u get a lateral side room. Many attractions and activities during the day, pretty nice.

Christopher

If I could rate this place a 0 I would there is nothing good what so ever to put the drinks are awful the service is awful they make rules up as they go along one minute your not allowed food outdoors by the pool then 2 minutes later they are serving food outside the manager will only comment at good points In all The awful reviews the place needs knocking down it’s a 2 star hotel at best cockroaches dirt and not had. A refit in years looks something out of the 70s approach the bar the staff walk away and chat can’t get free ice cream or Cocktails on the all inclusive even though says you can Avoid at all costs better places on the island this is a dump of a hotel Melia hotel group should be ashamed to let people e en stay here

Alicja Radziej

We stayed at Landmar in April and really enjoyed our time there. The hotel has great infrastructure, a clean and spacious room, and a nice swimming pool with pleasantly warm water. We spent five nights there. The bars offered a wide variety of drinks. The gym was also excellent—well-equipped and clean, a real plus for active guests. The only downside was the meals—especially for children. There were very few healthy options available, which was a bit disappointing. Other than that, everything was perfect!

Maria Bernocco

We had an absolutely amazing holiday, made even more special by the incredible entertainment team! Their energy, positivity, and constant smiles created a joyful and welcoming atmosphere for both adults and children. They truly made every moment fun and memorable. A huge thank you to the entire Kids Club team, who managed to keep the kids entertained every single day with creative games, exciting activities, and themed workshops. Our children couldn’t wait to join them every morning and they always came back with happy faces and great stories to tell. A very special thank you to Belen, who was incredibly sweet, loving, and attentive. Her warmth and natural connection with the kids made a big difference. She made them feel safe, understood, and above all, happy. And a heartfelt thanks to Emanuele, who brought so much fun and laughter with his playful spirit and infectious sense of humor. He was full of energy, always cheerful, and instantly lit up the room wherever he went! Thanks to all of you for making this holiday truly unforgettable, not just for our children, but for us parents too. Knowing they were in such good hands allowed us to relax and fully enjoy every moment.

Lisa Mann

Fabulous resort! Rooms were spacious very clean and nice on the eye and easily accessible! Food was by far one of the best for choice we have experienced although towards the end as always with all inclusive you get a bit fed up but cannot complain it was good quality with lots of choice! Entertainment on most nights Elton John tribute was fantastic. The pools especially the kids area was lovely and heated very clean! Always had a sun bed available but we did go in march I would imagine in the main season it would be busy! Staff were always very friendly and accommodating! Would definitely recommend for families we have had a wonderful 10 days it lived up to the 4 star expectations.

Cats Paws Pet Grooming

Absolutely amazing holiday here!! Travelled as 2 adults and 2 children (9month old and 3 year old). We stayed in block A in an ocean view suite. The food was amazing, best all inclusive food I’ve ever had. Veggie and vegan options for all meals. For lunch we always used the nautical snack bar, the paella was lovely. We spent most days round the quiet pool but I love that there were 2 options of pools. Baby pools next to both of them. Hotel was extremely clean everywhere. All staff very friendly. And for the kids they have an outdoor soft play that is covered with shade, we spent lots of time here. They also got new sunbeds and tables while we were there! More than enough for everyone.the hotel is also very eco friendly, washable cups and compostable plates and cutlery for around the pool. plus they give you water bottles and there’s loads of refill water stations around the hotel, including near the rooms. The only downside was the lifeguards kept taking down our parasol if there was a slight breeze- the only parasol allowed up was the lifeguard’s!! Not ideal in scorching heat with two young children who needed shade so we had to go and sit inside :( so the hotel really needs to invest in better parasols. I also wouldn’t use the Foto Event people. The photo staff are lovely but you can get the same quality photos on your phone. I thought they would be properly edited after I chose which ones I wanted (given how expensive they were!) but they were just printed there and then. Also there’s not that much going on in the local area, we ate out a couple times but I preferred the hotel food! But with all that being said, We would definitely come back here! :)

Stacey Tighe

Highly recommended for a blissful stay on a magical island that is full of culture and adventure. Our third stay didn’t disappoint.. Exceptional standards with a professional team, working together and clearly take pride in what they do - a special shout out to Orlando and the restaurant chefs, cooks and servers who effortlessly manage the busy periods. Perfect location for stunning ocean views and breathtaking sunsets. The hotel is on a large complex with multiple pools and activities on site where all are managed with Lifeguards, Activites team and cleaning crew who keep the shared spaces safe and beautiful. Also, a big Thank you, as we stayed during 2 days of their industrial action & planned protests, they clearly labelled apologies for any reduced services. I hope the industry responds appropriately for fair pay and conditions to support their people. We’ll see you again ☺️

Louise K

My first time in Tenerife and I Stayed here for 7 nights, easy check in , Room was lovely, spacious, airy and clean on arrival. It was cleaned spotlessly everyday. Overall hotel was very clean. Staff were great, helpful and friendly. The hotel is based in a perfect location with everything nearby and very short walks to the beaches. I thoroughly enjoyed the roof terrace and jacuzzis. Amazing views from up there. I also enjoyed chilling out in the Gin corner with Comfy sofas and plenty of choice of drinks and a nice chilled atmosphere. Lots of excursions and free buses for them that pick up and drop off at the hotel.

Patryk Grzyb

Have you seen the homes in Gaza? Well if you came here you would think that the people living in the homes in Gaza would be PRIVILEGED. The rooms were very poor. Service was good, the staff were funny, kind but some didn't meet that standard especially the people working near the pool bar. I was all inclusive at the hotel and when I went to ask a member of staff to get me 1 ice cream 1 ICE CREAM HE TOOK 23 MINUTES. AND THE FREEZER WAS BEHIND HIM. IT WAS BECAUSE HE WAS SERVING CUSTOMERS WHO WERE GIVING HIM MONEY! Outrageous! The location is nothing special but it is very close to many people selling stolen goods and narcotics. The food. For the first four days of my holiday it was dry, greasy and surprisingly edible. But for the last 3 days it was good 👍🏿. IF YOU GET ALL INCLUSIVE THIS HOTEL IS STILL SCAMMING YOU! They have an all inclusive PLUS which is outrageous. They also charge you for drinks made by bartenders and ice cream that's not on the all inclusive menu. Shame on you Best Hotels or Worst Hotels. You will want to book an adult only hotel on your next holiday after coming here. Kind Regards, your favourite brutally honest reviewer.

Reuben Moga (ReubenTheExplorer)

This hotel was amazing to stay at in tenerife, they had very good swimming pools but sometimes it does get crowded and you might need to wake up at 7AM to put some towels on your sun chairs to 'reserve' them, and free drinks at the bar. There's a great buffet with many different food options, and the staff are very kind and helpful. Many places to go outside of the hotel with the family. The rooms are good providing a TV, a cupboard with a safe and a mirror on the door, a bathroom with a big mirror, a shower and a toilet, Two big beds and a desk. In conclusion, the hotel is perfect for a family of 4 or a couple going on holiday.

Mick Kearney

Overall a brilliant stay in this hotel. We were in room 616. Very clean and modern. The breakfast was as good as you can get from a hotel, fresh made omelette and eggs. Nothing special but sets you up for the day. The only problem I had was the lifts. Only 3 lifts for a hotel this size doesn't seem enough. Being on the top floor made the wait sometimes quite long. I'd happily come back though.

D E Motors

Fantastic location,we had a room at the end of the corridor,room 541 the balcony was huge! Great view of las Americas overlooking the mini golf. Breakfast was the usual options but actually nice for once. The room was great and the beds were comfy with 2 rooms. This was our first stay here and we definitely be back. Can’t comment on evening meal or entertainment as we went out in the evenings.

Barbara Dempsey

If Carlsberg did hotels . . . Excellent in every respect. The staff throughout the complex were so friendly and helpful, (special mention to Julia in the Spa and all the reception staff especially Carmel/Carmen and a very tall gentleman who spent the holiday writing directions for me on maps!) The food was delicious, fresh and varied, and for those, like my husband who likes his mouth burnt off, there are microwaves. We didn’t book the speciality restaurants because we were only staying for a short time and they were booked, but we could have if there had been a free slot, for €15 per head, which is still incredible value. (They are free in the inclusive package if you are staying for at least a week). Everywhere, inside and out, was scrupulously clean and the cleaning staff were very courteous and friendly. We had access to a lovely quiet lounge where there were nibbles, drinks, tea, coffee, and a lovely calm atmosphere, which we really appreciated. I’ve no idea why we qualified for this treat, but we appreciated it! An absolute gem of a find, and hopefully we’ll return soon. We frequently stay in Tenerife and have never had a bad experience but this hotel was a definite 5* and ten minutes from the airport.

Karen Beckram

Stayed here from 18th march for 10 days. Great hotel. Great view of the sea from our room. Rooms cleaned every day. Clean towels every day. Meal times great. Fantastic selection and variety every day. Very tasty & well cooked. Staff very friendly & helpful. The one thing that let the place down was not enough seating for evening entertainment. If you didn’t get there early you had no chance of a seat. ☹️. Having said that the entertainment was great they all worked hard. Other than that no complaints. Would definitely stay again.

Andrew Marjoram

Exceptionally clean room. The rooms had everything I needed. I didn't notice the fridge until I left though. The easy to pull out drying rails on the balcony were a nice thought too. The rooms were cleaned to a very high standard every day and tea & coffee topped up. The nice touch of two free bottles of water were appreciated. There was also cold water available from dispensers around the hotel. All the staff I came across were so friendly & efficient. I was all-inclusive and the food was amazing with a very wide choice with daily changes to the menus. I saw a lot of negative reviews about food not being hot enough, which is just not true. And anyway, I saw at least one easily accessible microwave to heat to required liking if necessary. The facilities were superb. I used the indoor pool every day. There was always available sun beds and outside pools were lovely. I would thoroughly recommend this hotel and hope to come back again one day.

George Fielding

We booked 6 nights all inclusive at the Alua Atlantico. Checking etc was all very good and smooth, when we tried to book one of the a la carte restaurants of which there are three we were told as we were only there 6 nights we were not 'eligible' you have to be there 7 nights! There was an alternative... Pay €15 per person for the restaurant of choice. The buffet restaurant did provide a wide array of food, including a salad table, two soup dishes, pasta dishes plus two dishes cooked whilst you wait. There was always something you could find to eat but sometimes the food was lukewarm from being out too long. A wide selection of desserts were also available Rooms were clean, well looked after very the cleaning staff, the bar staff were always attentive to your needs when supplying the all inclusive drinks Entertainment was a bit mediocre and having to sit through a junior disco thrashing out some music was sometimes painful. As the holiday was booked only a few weeks before, it served the purpose of a relaxing / recharge the batteries holiday. Would we return? Probably not.

Kevin Weir

Very clean room, cleaned every day. The hotel is clean and well kept. More than enough sun beds to go around. There’s enough choice of food, so you can find something for everyone, tea, coffee, snacks and drinks available all day. We were there for 11 days and enjoyed our stay, we spent a lot of it at the adult pool, as we went without kids. It was quieter, for us.

Fanni Fügedi

Exceeded our expectations! Lovely hotel with friendly staff We had a fantastic stay at AluaSoul Hotel in Costa Adeje. The hotel has been recently renovated, so everything felt fresh, clean, and modern. The staff were incredibly friendly and helpful throughout our stay. Lot of food options for breakfast, even for those with dietary restrictions — I was pleasantly surprised to find gluten- and lactose-free choices at breakfast. There’s always something to do, from rooftop yoga and water aerobics to bingo and board games, even live music. The beach is just a short walk away, and there are lots of great shops and restaurants in the area. We also really appreciated the adults-only atmosphere — it made the whole experience extra relaxing and peaceful. Would definitely recommend and return!

Cliff I'Anson

AluaSoul is a stones throw from the marina but is a quiet oasis of calm in what is a really busy area. It is an adults only hotel and tends to attract older travellers. That said, there was a very good atmosphere. The food was very good quality and the variety was extensive. Each evening is themed, which refreshes the menu daily, but some staples are maintained for the less adventurous diner. I was impressed by the variety of seafood, much of which was cooked freshly on demand in front of guests. The rooms are spacious and clean. We had a room on the 6th floor, overlooking the pool with a really pleasant view. There was no noise from the marina area during the evenings, though I heard some guests with sea view rooms talking about music and noise from the local bars and entertainment. The room had tea & coffee making facilities, a fridge, and a simple to use combination safe. Bottled water is not replaced daily, but bottled water is available from the bars. The pool area is secure, beautiful, very well maintained, and cleaned to a high standard. The gym, however, was very basic, but the equipment is of good quality. What makes this hotel stand out are the staff, who we found to be friendly, professional, and keen for us to have the best experience.

Sandy Bissell

A really great place to visit the people are very friendly and helpful. The weather has been gorgeous and the places we visited well worth the money. We viewed Mount Teide and the night sky with a meal thrown in and our guide Isabel was so knowledgeable of the stars and constellations it was great. We viewed a beautiful sunset near Mount Teide. And didn't get back till gone Midnight which we didn't mind at all!

Rachel Warrington

Spent 10 nights here . Great place to stay . Rooms nice and fresh after recent renovations. Plenty of food choices enjoyed the all inclusive option we paid for . Found it difficult at times to get a sunlounger . Evening entertainment every night quite enjoyable. The hotel is situated in a good spot but unfortunately though there was a lot of noise from a couple of close bars during the evening .But this didn’t prevent us from a restful sleep .

Sarah Rose

We just returned from a lovely five night stay with my boyfriend, my brother and his girlfriend, and it exceeded our expectations. I was initially skeptical after reading some of the more negative reviews but we had no trouble finding four sunbeds together at any time of the day. The location is fantastic, the building itself is beautiful, and the rooms are modern, spotless and really comfortable. Even the breakfast was great, with a wide variety of fresh options to choose from. As a group all under 30, we were a little concerned after reading comments about younger guests being "stared at" but that was definitely not our experience. Everyone was lovely and there was a mix of people of all ages, some younger and some older. We all agreed that we'd 100% stay here again!

Adela Uhliariková

We stayed at this hotel for the second time and, once again, we were very satisfied with everything. There is always a pleasant atmosphere, excellent service, and amazing food. I have a very strict diet, and the staff helped me with it — they were always willing to accommodate my dietary needs and even prepared special meals just for me. Especially the excellent chef Fernando who personally prepared delicious meals tailored exactly to my dietary restrictions. The room was clean and comfortable. What truly stood out was the daily care and attention from the hotel manager Damián, who personally checked in with us every day to make sure everything was perfect. His constant smile and warm attitude made us feel truly welcome. We appreciate the friendliness and professionalism of the entire staff. (also the animation team Anton,Francesca and Carlos❤️) We will definitely come back again.

Adam Armstrong

We recently stayed at this hotel and were incredibly impressed. From the moment we arrived, the staff were fantastic – attentive, friendly, and always willing to go the extra mile. They truly made us feel like we could tailor our holiday to our preferences. The hotel boasts a fantastic range of activities, and we particularly enjoyed the water sports on offer. The water polo, water rugby, water basketball, and water volleyball were all brilliant fun and a great way to spend time in the sun. The animation team deserves a special mention, and Carlos in particular was outstanding! His energy and enthusiasm really made a difference to our stay. While there is a highly recommended Italian restaurant just outside the hotel, we found that the hotel itself offered everything we needed. It truly is the full package, with excellent facilities and a great atmosphere. Overall, this was the best hotel experience we've had. We would highly recommend this hotel to anyone looking for a fun-filled and relaxing holiday. A big thank you to all the staff for making our stay so memorable! Damian in the Lava restaurant was also fantastic and the cheeses on offer were amazing thank you so much for everything you did for us.

Hayley H

I can hands down say this is the best hotel I’ve stayed at, everything is perfect for myself & my family. The hotel aesthetic is stunning such a tropical feel with all the greenery, it’s spotless, the cleaners, maids & grounds team all work super hard. The restaurants serve such a huge variety of really good quality food, the choice really is endless, all the restaurant staff are so attentive and polite, the chefs are happy to help, if you ask for something specific it’s done. The animation team are fabulous, the vibes are always buzzing, every age is catered for, a good variety of activities, whether your looking for relaxing, sporty or just fun it’s all available, they do a certificate giving in the evening to celebrate the winners of competitions. The entertainment in the evening has been spot on really good tributes in the show bar and they are really interactive with the crowd the whole room gets involved. The hello bar has some really beautiful musicians and singers with a pure chill vibe if you don’t fancy the tributes and full on fun. Rooms are spacious and the mattresses are top tier. If you require an iron & board they will be delivered to your room so no need to pack an iron. You can have floats, balls etc in the pool too which is great as there’s a lot of hotels which don’t allow this. I cannot praise the hotel and all its staff enough, 5***** Thank you for making our holiday perfect

Gavin Shea

First time in Tenerife, visited before easter for a family holiday. Deluxe sea view room, gorgeous views. Service was great from the second we arrived, room was spacious and clean. We were all inclusive and enjoyed the buffet with also making use of both A la carte restaurants. We enjoyed the menu at both and our 11yr old also enjoyed both restaurants. Entertainment by the pool daily was good fun and engaging. Special mention goes to Carlos, Darius, Cristian M. But everyone who we came into contact with at the hotel were friendly, helpful and professional. Would certainly like to visit again if the opportunity occurs.

Drew Lofthouse

Best hotel experience I have ever had, Staff are MORE than wonderful! I would 1000% recommend platinum any day of the week! Food is amazing, pools are amazing, staff and location is beautiful! If you're looking to so sit by the pool and drink what ever u like. PLATINUM IS THE WAY TO GO! Love this place and will 100% come back!

Louise

We have stayed on a few occasions, the hotel is in a great location. The rooms are lovely however there are some signs of wear and tear which is to be expected, both I and other guests commented on this (loose flooring in the rooms being the main thing) so hopefully that is rectified for other guests. The pool area is lovely and clean, but it is worth noting that the pool is in the middle of the hotel so there is quite a lot of shade. Restaurant is spacious, and clean and serves good food. Overall I would return if I found a good deal, but I wouldn’t spend thousands on coming back to stay here.

Wim Bervoets

Had a great holiday at Labrandra Suites Costa Adeje. We had the all-inclusive package. Breakfast was varied, but also lunch and dinner was very tasteful and varied including fish, salads, deserts and more. For the room we had a family room with balcony (cheaper room, so no swimming pool view). The size was good, but it could use a bit of maintenance (eg. floor tiles). Also the electricity went down a few times in our room during our stay (neighbouring rooms also had this problem). The lock of the door also had to be replaced after it couldn't be opened from the inside. (they fixed it rapidly though). Service was friendly and fine. Swimmingpools were also nice. Evening shows were OK (we have seen better ones in Gran Canaria) and ended at +/- 22h30, so no noise during sleep from entertainment or road traffic. We did miss the tapas restaurant that was included because we weren't told during checkin it was only on saturday, that was a pitty. Also the libra had to be paid per suitcase, I would make this a free service, as I would also expect for the Wifi. All in all a nice stay, but some improvements are possible. Playa Del duque (nicest beach) and playa fanabe are available in walking distinces. Parking a car is possible in the streets for free, but you may not always find a place in the street itself; but we always managed to find a spot withing walking range

Carla Kelly

Myself and my Partner are coming to the end of our 11 night stay. This Hotel is in a prime location, very clean and friendly staff. Plenty of choices for food and drink all inclusive. Adult only area nice and relaxing throughout the day. Not much entertainment but that suited us. Rooftop bar but we chose not to use as wasn't inclusive in the price. Would definitely stay here again!

Georgina Hill

What an amazing week we have had at the Labranda Suites, the room and service has been absolutely amazing, especially from Alejandro at the Bubbles Bar who provided us with helpful advice for our excursions and speedy service every evening with our drinks. The animation team were friendly and the events were so much fun and also nice that there are adult-only events too! Although an extra cost, we thoroughly enjoyed our visits to the sunset champagne bar which had a spectacular view and a great selection of cocktails. The rooms are spacious and comfy and well-maintained and the location is a stones throw away from anything you could or would need. Thank you for making my first time in Tenerife so fantastic and I do hope to visit again in the future!

Raluca Mirancea

We stayed in a family suite room for 7 nights in Jan 2025. We enjoyed our stay, the staff is very friendly, the food is very good and with a lot of options for all tastes. The entire hotel is very clean, the rooms are cleaned very well. It was my daughter’s birthday and they surprised us by letting in the room a mini cake, some drinks a birthday card. It was so nice from their side. The night entertainment is nice also, a mini disco for kids every evening followed by different activities - bingo, magic show, games, karaoke, circus, etc. The only thing that was not well though was the game nights - the games are chosen to get 2 men in the final so can drink beer quickly in the final which is not fair for the ladies. But the entertainment team is really nice, they share a lot of positive energy and most of them seem to really enjoy their job. Kudos to Rachelle and Johnny, and to the lady with the magical show and the circus team. Overall we had a good stay and we recommend to others.

Celia

A wonderful experience. The team was quite welcoming and always attentive, which enhanced the enjoyment of the stay. The buffet offered a wide selection, and each dish was tasty. It was clear that the ingredients were of high quality, and the eating area was nicely arranged. The amenities were tidy, well-kept, and made for comfort. This is definitely a hotel I would like to revisit.

Tony Hughes

We have had a great stay at Sabila. We are a group of 2 couples. The hotel is perfect in every way. The service from the staff is exemplary, especially Santiago who looks after everyone around the pool. He is always smiling and making people laugh. Nothing is too much trouble. A huge thanks to all the staff. We will definitely return I am sure.

Chineye Anako

The Canary Islands is absolutely beautiful but most importantly, Tenerife South has my heart. We stayed at the Iberostar Selecion sabila for two days in March while on holiday in Europe. We were sold on the resort once we saw it was adults only, and they had several different options for hotel rooms and different packages to go along with it. The resort is about 15 - 20 minutes away from the airport and it is absolutely breathtaking!! When we arrived, we were greeted by the lovely hotel porter who took our bags and ushered us in to the desk. The staff at the desk began to check us in and provided us with a welcome drink. It took about 30 minutes for all our keys to be prepared, but as soon as that was done, one of the staff members gave us a tour of the resort, which included access to the prestige lounge and private pool on the sixth floor because we were star prestige guests. The lounge had free food and drinks from morning to about 10pm. Afterwards, we got into our rooms and our view was relatively decent. The room was also a good enough size because it had a spacious outdoor patio. Only thing I would have liked is for the bathroom to have been a little bit bigger and more modern. Nonetheless, the room was very comfortable. All the amenities on the resort were top of the line. We got to utilize the gym, the spa, as well as the prestige only cabana area at the main pool. They also had different events going on throughout the day and the evenings. But the best part was the restaurant. Our room came with breakfast, which we took advantage of every morning. We also opted to pay for dinner because the restaurant was that good. The buffet style allowed for you to eat as much as you wanted to, while also enjoying a variety of options. Also, as a star prestige guest, you also had your own dining area in the restaurant. I would recommend this resort to anyone who is visiting Tenerife South. I look forward to coming back as this is a true 5 star resort.

Lesley Simpson

Me and my husband came to this hotel on 21st Feb for one week. I have given this hotel five stars! From the moment we arrived we have been made to feel so welcome. The hotel is beautiful, clean and all of the staff are so helpful and kind. They can’t do enough for you! The hotel room is gorgeous, we could use the mini bar as part of our all inclusive. The room was clean and well decorated. The cleaning staff all very friendly and made sure our room was cleaned everyday! The food is absolutely beautiful! Lots of choice! We got one night in the Gourmet Market for dinner and that was also fabulous! The cocktails are lovely and it’s all good quality alcohol on offer with the all inclusive package. We love love love this hotel and the wonderful experience we have had during our stay. It’s also in an excellent location in Costa Adeje! Thank you to all of the excellent hotel staff! All of the staff seem to enjoy their job at the hotel, lots of smiles and laughter! You won’t be disappointed if you book your stay at this hotel, we have zero complaints and feel well rested.

Dario Giordano

Stayed here for 5 days with my partner. Very welcoming hotel with everything you need. The cleanliness is amazing. We went all inclusive and got to enjoy the wide variety of food each day for the breakfast, lunch, and dinner. Santiago pool concierge was brilliant and had the poolside organised to perfection. Would highly recommend staying here and I wouldn’t hesitate to go back.

Nikita Khudyashev

The rooms are quite dated, with noticeable stains on the furniture. The hotel feels overcrowded—more like a budget Turkish resort than a luxury stay. The overall vibe and even the smells reinforce that impression. Breakfast was especially chaotic: you have to wait in line just to get a table, and then again while getting food. At the pool area, it’s not easy to get drinks. There aren’t many waiters around, so you have to walk to the pool bar yourself. For nearly the same price, you could stay at the Ritz, where the overall experience is much more refined and comfortable. On the positive side, the pools are great—especially the infinity pool, which I really enjoyed. The staff were also very polite and helpful.

Mark K.

Gran Meliá Palacio de Isora is a gem. The Hotel is very beautiful and the people who work there are super friendly and professional. Mercedes the Hotel manager made sure our holiday is the best in every aspect. Amazing ocean view room allocated on the 4th floor. Her Guest Relation team contacted me few days prior and made sure all my requests are received and dealt with. During our stay numerous times I was contacted by WhatsApp and email to be sure all is perfect. The Kids Club was super fun to my 5 years old daughter. There is a lovely Spa where Clarins massage and massages can be enjoyed. The Restaurants are serving super delicious and healthy food. Our personal favourite Nami (Asian) and Oasis (Mediterranean) The Bar guys and always available and never scared to provide you excellent cocktails throughout the day and evening. The shows are amazing. Music , dance and folklore. Face panting, and kids movie nights for the children. As I am a hotelier never really stay the same Hotel as I like to discover new places. But we have decided already in the near future we will be back. Thank you Meliá to make a memorable stay.

Bhavini Mehul Gohil-Sanghani

A Disgraceful Experience—Zero Accountability from Management & Horrendous Service - This is not a 5* Hotel/Resort I regret to say that our experience at this hotel was an absolute nightmare. From the moment we arrived, we were met with poor service, unprofessional staff, and complete disregard for basic hospitality. Firstly, cleanliness was a serious issue. Our room was not properly cleaned upon check-in, and on one occasion, it wasn't cleaned until 4pm, which is completely unacceptable for any reputable hotel. The staff’s behaviour was equally shocking. Not only were they rude and unhelpful, but some even swore at us in Spanish, assuming we wouldn’t understand. Such unprofessionalism should never be tolerated in the hospitality industry. To make matters worse, we were outright refused service by the poolside simply because we were a large group. The blatant disregard for guest satisfaction was astonishing. What’s even more concerning was the hotel's complete failure to accommodate new mothers. A breastfeeding mother in our group was denied the ability to take food from the restaurant to her room to feed her 5-month-old child. This lack of compassion and flexibility is absolutely disgraceful for any establishment that claims to care about its guests. Basic amenities were also handled poorly. To get more water in the room, we had to go all the way to the bar, and when we requested a top-up of our water bottle, we were charged an extra 5 euros, despite being on an all-inclusive plan! Charging guests extra for something as essential as drinking water is appalling. To make matters worse, the management was completely unavailable and dismissive throughout our stay. We requested multiple times to speak to the hotel manager and general manager to raise our concerns. We were assured that they would call us, but they blatantly ignored us for the entire seven days. It was only on the last night at 8pm that I finally received a call from a so-called "head of guest services," who merely offered an insincere apology and claimed nothing could be done. When asked again to speak to the hotel manager, we were told he "wasn’t in," which seems to have been the case for the entire duration of our stay. Instead of the hotel manager or guest services team addressing such serious complaints, an event coordinator and reception staff attempted to manage the situation, which was appreciated, but this was an absolutely appalling decision that shows how little the hotel values its guests. Given that we were a party of over 80 individuals, the complete lack of accountability from senior management is disgraceful. We are yet to receive any follow-up from the hotel, let alone the hotel manager, regarding our concerns. This hotel is a disaster. Poor service, incompetent management, and a blatant disregard for guest satisfaction. If you are considering staying here, I strongly urge you to look elsewhere, you deserve far better treatment than this disgraceful establishment provides.

Matthew Harris

We stayed in a Delux Family room (number 5029) all-inclusive for seven nights at Easter 2025. It was pretty expensive at £634 per night (ex flights) for a family of two adults and two children, but we booked pretty late. Firstly - it's a great hotel. I was worried before we departed having read lots of negative reviews on Google Maps and TripAdvisor, but these must be from a vocal minority who had a bad experience. Specifically: • Food is very good in the restaurants, including at the buffet - lots of choice, stuff prepared to order, variation each day • Drinks included in the non-red level drinks package are great (just not Champagne or premium spirits) • Pools very good, not so busy you can't get loungers, although you need to get there early if you want one on the water's edge. The large infinity pool is salt water but it was warm at Easter and very nice • Lots of activities for kids in and outside of the kids club. They can be left if aged over 5 • Room is well equipped, clean and modern. No maintenance or pest issues • Staff are all very friendly, polite and helpful The only negatives we experienced were: • Some days there was a bit of a pong on the western side of the hotel first thing in the morning. It's not the hotel drains, but from the large banana plantation next door who water overnight. It wasn't overpowering (AC sorted it out in the room) and appears to depend on wind direction and speed. • Difficult to book restaurants (which are very good) via the app, but guest services were able to sort on our behalf • The whole Red Level, Circles stuff etc is confusing on menus etc - basically upgrades to your stay which I'm not sure would be worth the money TL;DR: Just really good - we'll be back!

Raymond Hill

Possibly one of the best hotels I have stayed at. Service is exceptional. Food is excellent, but I would advise you to book table reservations in advance). I would class the experience in La Terrasse as Fine Dining. Room is very good (overlooking the ocean). Some of the outdoor pools are heated. This review applies to Red Level / all inclusive. The elephant in the room is the price, but this standard of accommodation is not cheap, anywhere.