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Aqz A

We had a great time at this hotel and was very impressed. Our stay from start to finish the staff were very friendly and looked after us well. Value for money you cannot go wrong, they have all the amenities including a 24 hour bar, gym, sauna and steam room available. We booked 3 separate rooms which they gave us all next to each other which was a nice gesture. Rooms were very clean and everything was as it should be, rooms decorated and finished to a nice standard. They have plenty of entertainment and activities, games for adults and kids to play as well as a kids club so parents can enjoy time to themselves if wanted. A special thanks to Anil (waiter on roller skates) who was a great waiter and lovely host for us, always smiling and happy to help. The only thing I could pick on was that they should have more than 2 irons and a stand in each room or available separately for a 200 room hotel, other than this everything was perfect. Thanks again to all the staff.

Hafsa Khan

Just came back from a 5 day stay at this hotel with my mum and sister. It was a very clean, grand and deluxe hotel with many amenities. CONS: - entertainment team was not good. They weren’t personable and didn’t get everyone involved in activities( I didn’t see many occurring). They need to work on getting people involved and recognising guests. - Food was too repetitive. Even on different themed nights, the food was the same. Most was tasty but breakfast was boring so thre needs to be some variety with all foods at different times of the day and the desserts. Also, the “snack time” should not be a repeat of the food that was served at dinner. PROS: - The bar service. The iced coffees, drinks and bottles at all time were amazing, especially when it’s so hot outside. Only thing I wish there was more non alcoholic cocktails. - The hotel was clean and beautiful - The security was amazing especially the man with white hair, who always used to park my car. - The rooms were always cleaned well and with great additions - All hotel staff tried to help at all times. - Good location for public transport but I would recommend taxis and cars if trvavlling to main Antalya. - Shops around hotel have good prices and are friendly. Overall, a really wonderful stay that we enjoyed and can’t wait to be back!!!

Sahir Shah

Flawless top to bottom. Greeted on arrival at 2am helped with baggage, room upgraded and food/drink available at 2am for guests who arrive late. Hotel was extremely clean, from pool lobbys, beach, sun deck, rooms. Food had SO MUCH variety more than i could count as well as desserts. Unlimited drinks all day, streetfood bar next to beach downstairs. Paradise level experience. Service from team was excellent, all very friendly prompt and so so respectful. I genuinely couldnt fault this hotel even if i tried. Ahmet needs a raise, works very hard and service is amazing- true gentlemen

Лена

The hotel, which does not meet the 4-star standard, is old and in terrible condition, and it is not called Sirius Deluxe. The restaurant on the beach has a terrible employee who bakes Viennese waffles, does not follow sanitary standards, is rude, and behaves in an extremely inappropriate manner. Today, I changed my opinion about the hotel. The restaurants were clean, and the evening disco was amazing! Before, it was dull and sad!

Eda Llyci

Very happy with the service, food, room, view and activities! I was with my family and we had a lot of fun! Everything was perfect! Best regards to the staff also!

hani jahangiri

Honestly, 4 stars don’t do this hotel justice – it truly deserves more. Before our trip, I had some doubts after reading a few mixed reviews, but once we arrived, everything exceeded our expectations. The staff were incredibly friendly and welcoming. The hotel was spotlessly clean, and the food was absolutely excellent – always fresh and constantly replenished right up until the end of service. The variety of desserts, pastries, and fresh fruits was outstanding. There were several large pools, and the solarium area facing the sea was quiet, cozy, and perfect for relaxing. In the evenings, there were fun and varied programs in the lobby with a nice bar and great atmosphere. Everything was included and available without extra charge. We spent a truly wonderful week here – highly recommended!

Skye Emily

This is truly an amazing place to go, and I will absolutely be back next year! The staff are incredibly kind and go above and beyond, anticipating your needs with a genuine smile. The people around are just as lovely, creating such a warm and welcoming atmosphere. And the food? Oh, the food is beyond amazing - each meal was a culinary delight, with fresh, local ingredients and a vast array of options. Our room was a luxurious sanctuary, incredibly spacious with plenty of room to spread out, and that big TV was perfect for unwinding. It's not just a hotel; it's an experience that makes you feel utterly pampered and relaxed. I can't recommend it enough!

Jasmine Nicole

Nice hotel with some positive aspects, but definitely not 4 star standard. Positives include clean modern rooms with lots of space, and the majority of staff are helpful and friendly. However, aspects of the hotel are run down. One of the main pools are missing tiles, walls are stained, the gym and kids club look run down. The food was the worst part of the holiday, the selection was barely 3 star standard (and also often cold). Location wise is in a nice golfing area but about half an hour away from everything going on (an hour by bus - taxis are about 35 euro to get to the busier areas). Some really nice bars below the hotel. There was also a limit to 1 drink per person for the all inclusive deal and you needed a token for a drink … and 10 euro per towel… not ideal. Evening entertainment also wasn’t great. Ultimately we had a nice time but there is definitely a lot of work to be done to call this hotel ‘four stars’.

Beth Gray

We have just stayed here for a week & have so many good things to say about it!! 💫 The cleaning staff work above and beyond! The rooms were cleaned spotless every day and really quick too. I didn’t get the man’s name but the male cleaner was friendly and so good at his job! 💫 the entertainment team seemed great and fun from what I saw during the week. Always friendly around the hotel too 💫 the canteen / chefs are incredible. I don’t know how they work to the standards they do in the busy hectic environment. The food was exceptional and the themed nights are so good!! We’ve had Asian / Italian / Spanish / Mexican whilst we’ve been here. The salad section is so good and a wide choice of healthy foods. I can’t rate the food enough!! They deal with so much as well with people leaving the tables a mess and people making a mess when serving their own plates. These guys deserve a special mention! The only bad thing I will say about the hotel is the pool area can get quite slippy. Myself and my little boy slipped and noticed a few others too during the week. Also ( not the hotels fault at all) other guests putting their towels out in the morning on the sun beds and leaving no room for anyone else was rather irritating as the week wore on. If you weren’t up before the sun you weren’t getting one! I can’t fault the hotel at all. We had a great stay here and all the staff are wonderful at their jobs I wish I could tip them all!! I would recommend this hotel to anyone. ☀️ 🌊 🦎 🌺

Keith Joyce

I'm writing this review laying on my lounger drinking an ice cold drink (which maybe alcoholic??!! ). On the last full day of our holiday, which has been wonderful so far. My wife and I are a couple in our fifties. So our kids have grown up and don't sponge of us for their holidays anymore. Anyway we booked this hotel 2 days before we travelled out here. We knew this was a family friendly hotel but that was ok with us, plus we had upgraded our room to a seaview. The transfer from the airport was quick and easy. The hotel from outside looked lovely. At reception we was greated with a smile from a helpful young lady who explained everything about the hotel we needed to know. Because we already upgraded, this entitled us to what they call My Favourite Club. Which I would highly recommend all couples to do. This gave us access to a more private area in the buffet restaurant, private sun terrace but best of all, My Favourite Lounge. In there you can make your own drinks (cocktails! ) and nibbles are provided. Ok let's speed this up a bit. Our hotel room, tick! Large, very comfortable and the maid service was outstanding. Bars tick again! I found all the staff very pleasant and hard working. Buffet restaurant a BIG tick! Food was wonderful, always well cooked and a great variety. Never the same old food. That's down to some people who think that putting Pork, Chicken, Beef and Fish on their plate in one go is how to enjoy a tasty meal. Pool bar food, a tick again. Adult pool area tick again. It's not a swimming pool but a shallow cool down pool. Sun loungers comfortable and a very big tick you don't have to get up early to find one. OK so far so good a 5 star review. But unfortunately one star gets knocked off for the following. There are two so called A la cart restaurants here. We booked for both of them, I wished I hadn't. The Enyesque was lovely but I did find the main meal was a bit salty for my taste. Unfortunately however Chido the Mexican restaurant wasn't great. Let's just say if Wetherspoons was doing a Mexican night it would be far better than here. Next keeping the public areas clean. The hotel must be cleaned over night, because I never saw anyone cleaning around the pool areas during the day time. So unfortunately because of the wind you get here in Tenerife drinks and food will get spilt and remainder not cleaned up. Next the ice crusher that makes cocktails it the pool bar is so loud you can hear it everywhere. I'm sure the bar staff wish they had ear defineders on and I'm also sure if the wind is blowing in the right direction you can hear it back in the UK too!! .And finally, a couple of my own little things that would make our stay better. The sun parasols in the My Favourite Club look lovely but are far too small to keep the mid day sun off you. Also I think the My Favourite Club Lounge should be adults only in the evening. All in all this is a lovely hotel and yes I would come back here again and maybe in years to come I might come here with our grandchildren too. So may be if these issues are fixed I'll be leaving a 5 star review next time!

Beth Howard

This hotel is lovely and as long as you are going with the expectation that you are staying in a 3* hotel and not a 5* hotel you should have a wonderful time. Pros- Clean and spacious hotel. Housekeeping are wonderful and keep rooms/communal areas clean to a high standard. Reception staff and bar staff are always happy to help and friendly. 3 different pool areas to suit everyone NO FIGHTING FOR SUN LOUNGERS, you can find one at any point in the day as people don't leave their towels on all day and only use it for an hour. Food plentiful and fresh. Room adequate for the amount of time spent in them. Cons- Any local shop is around a 20 minute walk apart from the on site shop which is rather expensive. Food can be a little repetitive. Childrens entertainment can be a little rubbish depending on which staff is doing the mini disco which is only half an hour long at 20.30 which is a little late. Unless your child is put into kids club during the day they are not included by staff on an evening. The bunk beds are not adequate for a young child to sleep on top as there is only half a bar that stops them from falling off. (My 10 YO didn't feel overly safe up there)

Lucy Partis

I recently visited HSM Canarios Park with my friends for a nice memorable holiday. However it wasn’t nice at all and memorable for all the wrong reasons!! When we first arrived we were greeted by reception and when we checked in we were given a sheet of paper which was for a single cup for drinks for the WHOLE HOLIDAY!! I found this appalling as we paid for an all inclusive, so having to have one cup the whole holiday shouldn’t be right and definitely not very hygienic. On our first day we made a complaint to the holiday company we flew with as the hotel was not how it was described when we booked it and VERY unhygienic. The tables were dirty, our food was cold at breakfast, the ceiling in our bathroom had mold on it (which was unsafe for me as i have asthma), the bathroom would flood after one use of the shower, the walls were paper thin so we could hear everything from the room next door, stains on the bed sheets and around the room, there was no inside lock on the door and there was loads of bugs in our room (ants, silverfish on my bed, A RAT, and other creatures). We then got called in the managers office and the way he spoke to us was appalling!!! We were a group of 3 girls and 2 boys and in this ‘meeting’ he only wanted to speak to the girls!!!! This was because he was trying to single us out and saw us as easy targets. When we finally argued that we aren’t going in without the boys he let us all in. When we were in there he singled me out made me sit down on a chair and asked me condescending questions like ‘do you know where you are?’. Throughout the whole meeting he was very condescending, unapologetic, unprofessional and just out right rude treating us like children and constantly stereotyping us! We never stayed in the hotel as we didn’t feel safe we was only there to sleep and shower. In the day we would take the beach shuttle to the beach which was VERY unreliable. The man driving the 8 seater van would try and fit around 15 people in the van which was very unsafe! And he said to me and my friends if we didn’t squeeze in the van, which already had 15 people in there we would have to wait for an hour! This was RIDICULOUS as when I spoke to reception they said he should come back until there is no one waiting, which was a lie! Overall all of the staff made us all feel extremely uncomfortable the whole trip, the staff was talking and pointing at us all the time and just being very unhelpful! The only member of staff in the entire hotel that was kind, fun and made us feel welcome was the lady in the shop! She would dance with us when we would enter, and had amazing energy! She deserves all the praise and deserves better than working in that dump!! I would not recommend this hotel to anyone! I understand that the hotel is only listed as a three star, but some of things we experienced during our stay wouldn’t even qualify for a one star hotel.

Archie Copley

Stay as far away from this hotel as possible! Everything about mine and my friend’s experience here was awful, start to finish. The cleanliness and hygiene standards are extremely poor, the carpets throughout the hotel lobbies and stairs are covered in stains, both the inside and outside the tables were hardly ever clean and the reusable cups aren’t cleaned properly, they’re just sprayed and rinsed, no proper cleaning or sanitation of the rims of the cups where you drink from, and the bar staff were always annoyed whenever we asked for new cups. The staff in general had an appalling attitude towards us, reception staff were blunt and not helpful, the bar staff were always annoyed whenever you asked for anything, the beach transfer driver had no regards for safety and would constantly overfill the minivan. The only shining light of the staff was the lovely woman in the hotel shop, she was always smiling and happy and would dance and joke with me and my friends whenever we entered her shop. The manager, who told us his name was GM, was the most unprofessional and rude person we encountered. He demanded us into his office, and originally only tried getting the girls of the group in the office with him and refusing to let the boys come in with them. We refused this and all went in together, where he was extremely aggressive and nasty in tone towards us and our complaints about the quality of the hotel. He was condescending and confrontational and was trying to abuse his power over us asking questions like “do you know who is the one giving the orders here? Me.” The whole conversation he was arguing with us against our complaints and not being cooperative to resolve any of them, and using it being 3 star hotel as an excuse for all the faults rather than wanting to improve our experience. He also stereotypes us from the beginning of the conversation, assuming we came for a party holiday and to be clubbing, when all we were looking for was a relaxing poolside holiday. The pool area was also disgusting, the first day we arrived the pool was taped off for “cleaning purposes” but there was no cleaning happening, it just reopened and nothing had changed about it. The food was always freezing cold, even the hot food had no warmth at all, we tried the beans, sausage, and bacon and they were all stone cold. The bread rolls were the only thing we ate after this and even they weren’t the best. We saw countless other reviews from the last month about how the food was making people ill and after visiting the hotel, we can see exactly why it made them so ill. The hotel is also full of bugs and animals, we saw a rat scurrying around the pool bar, and found silverfish, ants, earwigs, and countless other bugs and creatures in our hotel rooms. The rooms aren’t cleaned properly, they are full of stains and black mould, and feel extremely dirty to be in. I had some sort of slime come off the door and stain my finger, as well as the lights coming out of the wall, flooding bathrooms, and the no locks on the door. Everything about this place made me and my friends feel extremely unsafe and uncomfortable. This is by far the worst hotel experience I have ever encountered and I wouldn’t wish this on anyone. Definitely not a family friendly hotel and definitely not a place to ever consider staying.

Dominika Olszewska

We stayed at this hotel at the beginning of June. The hotel was clean, lovely pools - but what really made our holiday was the quality of the kids club and the entertainment team. They brought our shy 7 year old completely out of her shell, Angie, Jordan and Daniel are always talked about in our household this summer! The food was repetitive and more child friendly options would have been welcomed, however, it is a 3 star hotel therefore somewhat expected. We would 100% come back just for the entertainment team alone!

Joe Johnson

Just back from a week at HSM Canarios Park with my Wife and 2 kids, ages 2 and 4. We all had the best time. This hotel is ideal for families with kids. The food is good, nothing fancy but plenty options for the kids and fresh fish or meat cooked at the buffet every day. The restaurant is open for long periods which makes it easier to plan your day and means you can avoid busier times. The staff were amazing, so welcoming, friendly and helpful which really adds to the overall experience of feeling welcome at the hotel. The rooms are cleaned so thoroughly and beds were always made up and room tidied and cleaned throughout the day. The staff would even make the kids beds and then lay their teddies on top. There are 3 pools at the hotel so always space to find a couple of sun loungers. The kids pool was great, so shallow so easy to relax and not have to worry. There are shuttles into the town but we always opted to walk as it's a straightforward route that's pleasant and safe to walk - about 20 mins or so. The tourist markets in the town are great and well worth the walk. Some nice bars and cafes too. At the end of the week none of us wanted to leave so I think that says it all!

James Chant

One of the best budget hotels I’ve stayed at. The rooms are basic but the air con is unreal, and you’ve got everything you need. People booking this should understand it’s not a 5* luxury hotel – it’s cheap, cheerful, and perfect if you just need a place to get your head down. The location is spot on: only a couple of minutes’ walk to the beach, with the Old Town right outside the hotel, full of restaurants and bars. The New Town is around 10–15 minutes away, which is actually nice because you’re close enough to enjoy it but far enough to avoid the noise. Great little spot if you’re after value for money and a comfortable base.

lucy Boaden

Basic hotel however very clean and in a great location Air con was great. Reception staff friendly and helpful. I'd stay again as super value for money and in such a great location for the beach and the old town. If your looking for cheap clean accommodation this is the one. Can't comment on the food etc as didn't eat here.

Paul Bartzsch

Lovely and clean hotel, was really surprised for the price! Great location and friendly staff. Nice bar adjoining it and very cheap. You can get a buffet breakfast with tea/coffee etc for only 7 euro. Would definitely come back again👌

Louise Varsiana

We've just returned from spending Easter weekend here. Great location and we were lucky to watch the Easter processions as they passed through the old town. Room was great, but no balcony which wasn't a big problem as we spent most of our time on the beach / in the bars. Breakfast basic, but we enjoyed it. Nice ambience, very quiet. Thanks to Carmen on reception - you are so helpful and welcoming.

Chris Fulcher

Perfect for a visit to the old town Benidorm. Rooms are basic but very clean. We were lucky enough to have a balcony with a view. Shower was very good and always hot water. No fridge, kettle or hair dryer but that wasn’t an issue for us. One thing we did find that could be addressed is a handrail to get in and out of the bath/shower. There is some noise early mornings from outside but wasn’t too much. The staff were very friendly and helpful. Will definitely be returning.

Corrine Lang

Honest review after 10 day family holiday It was absolutely roasting ☀️☀️☀️🤣 All staff were amazing specially Cengiz (or pronounce like jengo picture attached) Adem and Muhammad from the stone bar (bar at main pool) very helpful looked after us well. They were absolutely amazing. We were in a bungalow double, single and a z-bed (which collapsed as soon as my son sat on it) 🤣. The room was a good size, clean (ish) dusty in some areas eg tops of headboard. During our stay the rooms were cleaned on basic, coffee/tea and water was replaced once had to ask. Bathroom was very clean on arrival but noticed the sink and toilet weren't cleaned daily a medium length black hair appeared on the sink vanity (none of us have that colour or length of hair) i deliberately left it there to see how long it would take to be cleaned away it didn't so I washed the bathroom myself. Flush broke on the toilet and didn't have hot water for a night. Which wasn't really a big deal I was happy to have a cold shower. The mess from the maintenance man fixing it wasn't cleaned. Again. Cleaned myself Air con in the room was absolutely rubbish was cool when you first entre the room but after 10 minutes it was very warm and sweaty. Room was constantly at 21° I asked for it to be fixed but was still the same. Spoke to a few other guests and they said the same. I won't even moan about the sunbed situation at the end of the day it is the hight of their season so to be expected. But I do agree with some of the reviews there's no need to reserve a bed for your children they can share. Food it samish got sick of it near the end. One of my sons are very fussy so he ate chips 8 out of 10 days. Im not blaming the restaurant my son is just a fussy wee bugger. Although I did try their nuggets and they weren't very nice actually worse than turkey dinosaurs (and that he would eat) Evening entertainment was very good, one night there was a famous singer (sorry forgot her name) yes she was probably very good but alot of the guests and myself felt it was more for the Turkish as we heard tickets were sold for that evening. That night was not really catered for uk etc. Taxi to mamaris will cost you roughly £10 and to ichmeler £8 hotel will book one for you but taxis are normally up at the gate. Less than 10 minutes to both areas. Could walk along beach front to both areas. I know this review sounds really stuck up but coming from a hospitality background myself believe me I understand how hard it is and is probably harder for them due to amount of guests and heat that the staff work in. I'd personally give the hotel itself a 7 out of 10 as it definitely needs updating and room cleaning needs a bit more attention. But staff would get a 10 very friendly and working in that heat I take my hat off to them. *edit* also toilet roll wasn't replaced daily ran very low to the point it would have been a square each had to ask for rolls on a few occasions. Roughly 2 hour transfer from dalaman airport we booked a private transfer. Was nice to have our own space but didn't arrive much earlier than the coach half hour at most

J Stevens

We took our two kids and had a fantastic time. The location is perfect. The food is great - especially the desserts. The best part was the kids disco and performances every night. That's on top of the amazing pools and seaside access. Would stay again.

Sara Kara

We had a fantastic stay! Block B, the thermal section, was incredibly relaxing and comfortable. The thermal pools, healthy and delicious bio meals (including gluten-free, lactose-free, and plant-based options), and the friendly staff made everything perfect. Special thanks also to the reception team – always welcoming, helpful, and professional. We truly felt at home. We’ll definitely come back and highly recommend this hotel – especially Block B and the amazing team across the whole hotel!

Jo F

Just returned from a week's inclusive plus holiday there and can't rate this hotel high enough. The food range and quality is amazing and the staff are second to none. So friendly funny and welcoming. Treating them as you'd like to be treated is the key, not something all visiting guests remember! This was our first trip to Turkey and if we return, we will definitely come back to this beautiful hotel. Very highly recommended.

James Orr

Located in stunning grounds this has been our family holiday location for 3+ years now. In the main the service is phenomenal. You get some stars like Cenzig who really goes out of his way to make you feel happy and welcome. Others like Albert are a great laugh and add to the experience too. Reception is not as welcoming as it used to be with Fevzi especially not the most willing to help or find a solution. Always something food wise to have to eat, the spa is excellent and highly recommended as well. Will we go back again? That’s up for debate just now down to one or two issues we experienced on our last day. Overall though a great experience.

HellsBells

We have just come back from a fantastic family holiday here. Great service from the staff, lovely clean rooms, the food was good for an all in inclusive and drinks were great. The only slight downside was that the hotel policy is that you cant reserve sunbeds yet all the sunbeds were taken by 6am. There should be staff enforcing this rule.

Julian Davida

To be honest that’s not a 4 stars hotel, from outside the bungalows looks nice but once you step inside everything looks like is going to fall apart because the furniture, the beds, the sliding door (my wife couldn’t even slide it), are old and had a poor maintenance over the years, the mattresses are an absolute joke, the pillows you cannot named like that, the wifi is free just for the first day. At 9 in the morning you can find the bins around the main pool still full. Unfortunately because they use paper cups for drinks most of it end on the floor and the content attracts a lot flies. The only good things that I can say is that the pools are open till late in the evening, and you can help yourself with beverages during meals. That can be a great hotel with some serious money invested in it, otherwise will go down.

Anna Slowik

We came back from our holidays and I need to say we had absolutely amazing time! I was so scared of the hotel because of the reviews. We arrived 11pm and we were asked to go to the restaurant to eat which was a nice surprise. The room was massive and clean. No bugs. The beds weren't the best but also not too bad. Our towels were not changed during the stay and we didn't have shower gel in the bathroom but we got our own. The children entertainment was great, Samantha has an amazing attitude, our little boy loved her. Mini disco is also great. The food was great, everyday something new, we were amazed by the choice. The only issue at the hotel was that people were not throwing their cups to the bins. Bins were everywhere but people were too drunk/lazy to throw their own rubbish, but the staff were trying to clean it as much as they can. The water at the swimming pool was cold but it was May, I am sure during summer months it gets warmer. The hotel had a free bus to the beach, which was a nice surprise. Overall we had an amazing time and we are planning there next holiday.

Jayne Bickford

Was a bit worried after reading other reviews but we went anyway. We found all staff to be really friendly and couldn't fault them, they work really hard! Our room was nice, basic with a kettle which was what needed. Could of done with an iron but managed without. I asked dor extra pillows, they were delivered promptly. The main pool was a bit lively but we stayed by the water slides all day and was very relaxing, the splash pool was fun for kids too! Food was delicious every day and staff were zooming about cleaning up as fast as they could. Entertainment on an evening was a good variety of different things each night and we enjoyed it. We loved every minute there

Abbie Ridgard

Just returned from here after a weeks stay. Plenty to do for the kids, the dino water park and kids club area is great for them. The big slides are very cool too! Good variety of food, very tasty! The only thing I couldn't get on with was the bed, was quite hard but other than that everything was amazing, good entertainment for kids and adults in the evenings too. We really enjoyed our stay and would definitely return.

arnela muharemovic

I want to praise the hotel. I came for the first time alone with two children and I am really very satisfied with the service. The cleanliness of the room, air conditioning, cleanliness of the area around the hotel... everything is on the level. All recommendations from the heart. I would like to especially praise the animator Dejana who speaks our language and who tried every day to come to me, explain what activities there are that day and ask if I need anything. All recommendations from the heart

LeoS SK

This hotel is far from being a 5-star resort – I would rate it as 3 stars, or 4 low-quality stars at most. The entire hotel is under construction, and we had to cross unsafe areas with construction materials scattered on the ground just to get to our room, which could be dangerous especially for children. Our room was big enough for three people but not very clean, with visible damage especially in the bathroom. The food was extremely repetitive – mostly two types of chicken and a few beef dishes. Shrimps were served only twice in 15 days, and you had to queue more than 5 minutes just to get 3 pieces per person. Another very uncomfortable issue: almost every staff member constantly tried to sell something, offer paid services, or even ask to change their coins for paper money. It felt like we were approached every few minutes, making it hard to relax. The pool was fine, but the bar next to it had a strong, unpleasant smell. The only really good part was the animation team, who were fun, energetic, and made the stay more enjoyable. Overall, I wouldn’t recommend this hotel unless your main goal is to enjoy the shows and activities by the animation team. Everything else needs serious improvement.

Makarios Gherbas

I had a wonderful stay at this hotel! The rooms were very clean and well-maintained, with stunning views that made every morning special. The pools were a great place to relax, and the staff were incredibly friendly and helpful throughout my visit. The food was also excellent — fresh, delicious, and with a good variety that changed each day, which kept every meal interesting. Highly recommended for a comfortable and enjoyable stay!

Migu Te

Amazing Stay in Egypt! We had a fantastic stay at this hotel! The rooms were spacious, spotlessly clean, and were regularly serviced every day. One of the best parts was that we didn't experience any food poisoning, which can sometimes be a concern when traveling. While the food options weren't overly extensive, we certainly didn't go hungry and found something to enjoy at every meal. Another highlight was the cleanliness throughout the hotel, no insects or mosquito bites during our stay, which was a huge relief. The staff were incredibly welcoming and always ready to help, Overall, a great experience, and we'd definitely recommend it to anyone visiting Egypt!

Maliha Miah

Amazing 2nd family holiday here. Rooms are clean staff are very attentive. Food is good, the international a la carte was my favourite. Bar staff, housekeeping and reception staff are excellent. The best part of the hotel is the amazing animation team. My daughter is 4 and everyone in the team made it an amazing experience from kids club to kids mini disco. Adam is an amazing choreography his afro beats dancing is certainly very entertaining. Thanks to Angie and Erika for the mjni disco and kids club. A special thanks to Salsabeel who made extra effort especially with my 6 month old. I was shocked that she had only just joined yet was absolutely amazing. She always had a smile kn her face and played with both my kids. They loved her. If you are looking for a fun filled relaxing time come to royal Lagoons.

Ondrej Holecek

Very loud disco music usually accompanied by a voice screaming something "entertaining" all the time makes it impossible to sleep before 11pm. This is probably the reason why I'll never stay in this hotel again. The food is ok, but not extraordinary. GSM signal is weak in the area and hotel WiFi is slow (15mbit) however stable. The beach 300m down the hill is small. The sunbeds cover every square meter of the beach, so you won't see the sand until you actually stand on it. It is not overcrowded, but it feels like a furniture store. There is 30m strip of the sunbeds owned by the hotel so you don't need to pay 15€ for the sunbed. The hotel has 2 small swimming pools, closing at 6pm. Why? You can play disco until 11pm, but close the swimming pools at 6? The outside tennis court, ping pong and gym area is mostly useless during the summer due to the hot weather. The price-performance ratio could definitely be better. I think we could have chosen a better place to stay for the price.

Анастасія Кашка

We liked the hotel. The rooms are comfortable, the grounds are well-maintained, and the staff is polite. Upon check-out, wristbands are not removed, so you can still enjoy meals and the bar. There is also a shower and a luggage storage room. The hotel has a small water park for children aged 6 and up (minimum height 120 cm). There were enough sun loungers on the beach. There’s also a kids’ room for younger children — my daughter enjoyed going there to draw. On my birthday, there was no attention at all — no card, no small gift. The birthday package must be ordered in advance online or at the reception, but this was not mentioned at check-in, even though my birth date was clearly visible in the passport. The process of ordering the package felt inconvenient. Overall, it’s a good hotel for a family vacation, but service for special occasions could be improved.

Lilia Nazarko

We had an amazing stay at this beautiful and elegant hotel. Everything was spotless, the atmosphere was refined, and the staff went above and beyond to make us feel welcome. The food was simply outstanding — fresh, flavorful, and perfectly prepared. A very special thank you to Yiannis at the reception for his kindness and professionalism🙌🏻 He helped us resolve an issue quickly, making our vacation even better. Highly recommended 🤗

Sophie De Nale

I stayed at this hotel in May 2025 with my family and had a very pleasant experience overall. Highlights: Cleanliness: The entire property was spotless: lobby, swimming pools, rooms. Friendly staff: The team was welcoming, helpful, and always ready to assist with a smile. Renovated rooms: Some rooms have been recently renovated, with a fresh and modern touch. Terrace and lawn access: One of the best features was the easy access from the room to a terrace and green lawn – perfect for relaxing outdoors. Kids club: Very engaging for my 4 y.o. daughter. Bar: Nice selection of drinks. Downsides: Poor sound insulation: The soundproofing in the connecting rooms was not great – I could hear my neighbor snoring through the door. Cold pool: The swimming pool was quite cold, which made it less enjoyable, especially for younger children. Pool slide access: The water slides are only available for children aged 6 and up. Although this is mentioned on the hotel’s website, I missed this detail when booking through a third-party platform, which was quite disappointing for my daughter. Limited fresh fruit variety: The buffet food was good overall, but the variety of fresh fruit at meals was quite limited. We would have enjoyed less cakes and more fresh fruits. Overall, despite a few small drawbacks, we had a very good stay!

Lilly Marshall

We really enjoyed our stay at Mitsis. The staff were lovely and generally helpful, food was great and the location was perfect! Food: At each meal there was a wider verity of choice at the buffet. With Veggie and vegan options easily available. It included both Greek classics and home comforts (like scrambled eggs, beans and toast). Each day was slightly different too so you never get bored of it! The Cocktails on offer were tasty too and included spritzers, tequila sunrise and Long Island ice teas to name a few as well as non-alcoholic options. Rooms: unfortunately the rooms are very outdated and basic. The bathroom includes a shower with weak water pressure and the walls are very thin so there are a lot of disturbances in the night. That being said they were kept pretty clean and room service came around every day to clean empty the bins and give us new towels Location and atmosphere: we went in May and were very happy with this timing as the hotel and area wasn’t overly crowded but had a fun atmosphere. There were holiday reps that came to the hotel and led activities such as aqua fit to keep everyone entertained. The pools are lovely and overlook an amazing view. And the hotel is less than a 5 minute walk from the closest beach, there are also 2 other beaches close by within a 20 minute walk and you can do activities like canoeing, jet skiing and pedalos. Overall for the price we were very happy with our stay and would recommend Mitsis to anyone heading to Crete!

Kaja Podolak

The hotel is beautiful and well-maintained. During our stay, the second pool was being renovated, but it didn't bother us in any way, in fact it was nice to see that someone actually cares about the visual aspect. The rooms are spacious and clean, cleaned every day. The cleaning staff and reception staff are very nice, friendly, smiling and helpful. Unfortunately, that's all the pluses. The food is boring, repetitive, often poorly prepared. We expected a low standard of food from such a cheap all-inclusive offer, but what we got was very basic. The birds that ate from the bowls were chased away, and the bowls continued to be left on the buffet as if nothing had happened. Carbonated drinks were not available during breakfast, and the water, tea or coffee smelled of chlorine. As for alcohol, some bartenders tried to charge us for something that was in the all-inclusive offer, which we also didn't like and made us prefer to buy alcohol in the store than constantly ask for it. As for the animation team, this was the thing that bothered us the most. If you don't speak French, forget about any interaction with them. All the entertainment during the day or in the evening was only in French, and if you tried to take part in it, you were ignored. I wouldn't go back to this hotel again and I certainly wouldn't recommend it.

Andrea Cottone

The hotel is beautiful and decently maintained. Location is also great as you are close to a nice beach and town. However, food is just repetitive and low quality, with often dishes being extremely salty. For a short stay I would recommend it but if you are staying more than 4 nights, choose another hotel with better food.

Chris Nagel

Fantastic hotel in a stunning location. Amazing views from the pool / terrace area. Rooms spotless and really well equipped. Food is excellent and the staff are really friendly and helpful (especially Lucia!). Wouldn’t hesitate to recommend 👍

Karolina S

We really enjoyed our stay at the hotel and honestly don’t understand why there are so many negative reviews. In our opinion, the value for money is very good — it’s a cheaper hotel compared to others in the area, but we thought it was great. The food selection was excellent. Although we don’t eat meat, there were still plenty of options: lots of vegetables, fish, legumes, potatoes, sauces, and more. The restaurant staff were amazing — very friendly, hardworking, and fast. We have really fond memories of them; they made every meal feel pleasant and well-organized. The drinks at the bar were a bit disappointing — the beer was average, and the smoothies and ice cream were just okay. But everything else was definitely on the plus side. One of the pools was under renovation, but that didn’t bother us because the other pool was huge. The only downside was that all the sunbeds were gathered around that one pool, so it could get crowded and sometimes hard to find a spot. The rooms were clean and fairly spacious, and the whole facility was tidy. You can tell that a lot of staff are working hard and doing their best to keep everything running smoothly. The beach by the hotel is beautiful. The path down is quite steep, but the views are absolutely worth it. The biggest downside for us was the entertainment. Like many others, we don’t understand why the animations are only in French. If the entertainers are working for a French travel agency, then maybe those activities should be kept just for their guests. But they’re open to everyone — yet if you don’t speak French, you’re excluded from the start. The entertainers only engaged with French guests, who often seemed uninterested anyway, while many Spanish, English, or Polish guests would have gladly joined in. It was also quite ridiculous that during the evening shows, French songs were played!!! it made the whole thing feel even more closed-off and unwelcoming for non-French speakers. It’s a real shame, because if it weren’t for this one issue, we would definitely come back.

lara

Spent 7nights at Alua Village - 10th-17th aug 2025. On the whole it was a really enjoyable and most importantly for us relaxing holiday. I read all of the reviews before and after booking and saw it was a very mixed bag so thought I’d give a balanced view I booked through sunshine holidays - first time I’ve ever used them and have to say they were perfect at keeping in touch. Kept up to date on absolutely everything so cannot fault them. Transfer from airport (shuttle bus) took approx 90mins. In arrival booking in was easy - 10€ deposit for towel which was refunded at the end. The pool areas was kept clean and tidy. Plenty of sunbeds but as expected people were out at daft o’clock reserving them and never used them. The hotel main building was kept clean and tidy. Few shops for the essentials on site. Toilets were kept clean also. The hotel is more geared up for French visitors, so if the evening entertainment or kids club is what you need from a holiday then this wouldn’t be the place for you. Food: I saw lots of bad reviews on this. The way I look at it is- if you are wanting traditional English food stay at home and have a roast. There was a wide variety over the week with themed food nights. There is also an a le carte restaurant which was amazing. You get 1 free meal there per week stay We were all inclusive and made the most of the food and drinks. Drinks are free poured (alcohol) soft drinks you could help yourself to all day long. There are 4 pools. 3 outdoor and 1 indoor with spa/jaccuzi Massages and wellness treatments available at extra cost which is comparable to uk prices If booking trips or excursions - do not use the tui rep on site. We booked 2 trips and nearly never got to go on either. Thankfully the tour guides were aware of his lack of attention to sharing details and allowed us to board the catamaran trip and jet ski tour but it was close and technically they shouldn’t have. Best off booking online. We too a taxi to Jandia for a night out - shops open until 10pm. Lots of tapas bars etc and food and drinks really well priced. The cost of taxi is 10€ each way The rooms: they were spacious. No tea or coffee facilities. No water in fridge. Large balcony with 2 chairs and table. Laundry drying line. Decor was plain. Aircon not great but was ok. Didn’t work on the 1st night at all and we were melting. Maintenance fixed immediately on reporting. The rooms were kept clean and tidy. Fresh towels daily. My only gripe would be is it’s very dated and needs attention to detail. Flooring in diner and rooms you could see lifting which could be a massive trip hazard. Beach: the hotel is situated over 10m above the beach. It’s one heck of a steep hike in the heat to get from the beach back up to the room area and main hotel. If you have any breathing difficulties or mobility issues it’s just not do able. The beach however was beautiful with snack bars toilets etc. the only downside is they charge you for sunbeds while on the beach. On the whole we had a very relaxing time which is what we went for. The staff were lovely. Sara was wonderful (ents team) they all work very hard. The hotel is rated 4* but having travelled quite a bit I would say it’s an honest 3*

Mick Haddock

Rooms are perfect the cleanliness is brilliant and the housekeeping are fantastic. Staff around the pool are amazing. Entertainment is class. Lots to do in the day. Food is average not enough variety very repetitive. Pool cleanliness is poor. Excellent holiday first time in Egypt so very good.

Steve Wood

Poor hotel, food and entertainment. The only bright point were some of the staff who were helpful and polite (Hesham room service especially) I get the one holiday away a year with my kids I wish I’d stayed at home will not be returning. This is not a 5 star hotel, lack of dining tables, lack of loungers, no disability access to the pools, nothing for the kids to do, poor entertainment, a pool party at 1000 at night is not entertainment.

Richard Dilley

Nice hotel, great staff. Really nice service. Cleaners in room could be better but that might just be our cleaner as no one else seems to have an issue. Lovely pool, great entertainment. Especially the entertainment team who have been brilliant with our kids. Really nice hotel

mido nour

This was by far one of the worst hotel experiences we’ve had in Sharm El Sheikh. • Check-in was a nightmare. Even though I had emailed the hotel in advance requesting two rooms next to each other, we waited over an hour at reception only to be given rooms on different floors. The reception staff were completely unhelpful and unprofessional. Only after escalating to guest relations and waiting another 90 minutes did we finally get two rooms together. • The rooms were in poor condition and far below expectations. Housekeeping was shocking – we literally had to tip to get basic items like shampoo. Without tipping, nothing was provided. • The food was very poor and lacked basic hygiene standards. I personally got severe stomach pain after eating there and could not eat for two days of my stay. • Entertainment was almost non-existent and very weak, and my children did not enjoy any of the activities provided. • The swimming pools were dirty, with unfiltered water that looked unsafe for use. This hotel is falsely advertised as 5 stars. Realistically, it doesn’t even deserve 2 – I would give it 1 star at best. I would strongly advise other travelers to avoid this place.

Alex Webb

Really nice hotel with some amazing staff and a great team. The hotel is spacious and provide service for all sorts of people. Our whole family have had a good holiday. The drinks are good however the cups are kind of small we have enjoyed the food and always found someone to eat however we do miss having pizza. The entertainment is good and has different entertainment all day long and that night time we really enjoyed the karaoke. Overall, the hotel is really good.

Aly Alina

A dream vacation – everything was perfect! I spent 10 unforgettable days at Hotel Princess in Gran Canaria, and I can honestly say everything exceeded my expectations. The cleanliness throughout the hotel, especially in the rooms, was impeccable. Every single member of the staff – from reception, housekeeping, kitchen and dining staff, to bartenders – was absolutely wonderful. Everyone was kind, welcoming, professional, and always attentive to our needs. I felt truly cared for from the very first moment, which made my vacation relaxing and full of joy. The hotel has a calm, pleasant atmosphere – ideal for rest, but also great for fun and socializing. The food was delicious and diverse, the cocktails were perfectly made, and the attention to detail throughout the hotel was impressive. A heartfelt thank you to the entire team for a 10+ experience! I’ll definitely return and I highly recommend this hotel to anyone looking for a perfect holiday in Gran Canaria.

Evie Maddaford

Honestly the most perfect place to stay. I don’t really have a bad thing to say about it. My boyfriend and I had an absolutely amazing time. The rooms were lovely, good air conditioning, lovely bathroom and balcony. The bed was massive! The dining/buffet was easy, so many options and lovely seating. The pool was our favourite part. It was a perfect stay, would definitely stay again and highly recommend to others.

Jonny “The Honest Reviewer”

My partner and I recently stayed at the Princess Hotel in Gran Canaria in May 2025, and we couldn’t be more impressed with our experience. From the moment we arrived, the staff made us feel genuinely welcome and went above and beyond to ensure we had a memorable stay. Their friendliness and attentiveness truly stood out. The hotel itself is fantastic — the facilities are modern, well-maintained, and there is so much to enjoy. Everything was impeccably clean, which gave us peace of mind and made our stay even more comfortable. We opted for the half board option, and the food exceeded our expectations. Breakfast was nothing short of amazing, offering a wide variety of fresh, delicious options to start our day on the best note. Dinner was also very enjoyable, with a great selection of dishes that were tasty and well-presented. Overall, our experience at the Princess Hotel was exceptional. The combination of outstanding service, excellent facilities, and quality food made this one of the best vacations we’ve had. We would highly recommend this hotel to anyone looking to visit Gran Canaria — it truly offers great value and a wonderful atmosphere. We’re already looking forward to our next visit! Thank you to all the wonderful staff at the Princess Hotel for making our stay so special.

Jake Johnson

I was here for 5 days in October 2024. Really polite staff and the hotel was kept lovely and clean. However the lifts always seems to take forever so it was easier to use the stairs. Great location - 20 mins from the main strip / yumbo centre. The food was good but after a couple of days it felt repetitive, however there was glass in my food once and I did end up with food poisoning at the end which kind of ruined the whole experience. Worth the all inclusive but if you want a variety of food this isn’t it. All in all great entertainment, great atmosphere, would go again.

famke dewachter

Very nice hotel, nothing bad to comment on to be honest. Very varied food, nice animation (not too pushy), clean pool/hotel in general, good variety of cocktail for the All In,… There was also always place, every time we went to get food we could sit outside independent from the time we went, same counts for the beds around the pool. Would really recommend to people who love relax om holiday and eat different foods.

May Lagasca

I had an absolutely wonderful stay at this hotel! From the moment I arrived, the staff was incredibly warm, welcoming, and professional. The check-in process was smooth and efficient, and I felt well taken care of right from the start. The room was beautiful with all the amenities I needed for a comfortable stay. The bed was very cozy, and I appreciated the attention to detail from the fresh linens to the complimentary toiletries. Housekeeping did a fantastic job each day. One of the highlights of my stay was the food. The breakfast, lunch and dinner buffet had a great variety and everything was fresh and delicious. I also enjoyed dining at the on-site restaurant Asian, Greek, and Mexican food, excellent service and a lovely atmosphere. Overall, I couldn’t be more pleased with my experience. I highly recommend this hotel and will definitely return the next time I’m in the area. Thank you for making my stay so enjoyable!

Julia W

Just back from a very hot and sunny week here in Rhodes. The positives for me are the great location overlooking the sea and the grounds of the hotel are kept beautifully. The room is a decent size and the balcony is lovely too. The bar staff and the lady making the amazing crepes were also friendly and happy to help. I found the other staff to be very hit and miss - some of them really looked like they didn’t want to be there at all, especially on reception. I do not know how the hotel secured its five star status - it’s more of a three star I think. Improvements are definitely needed: - the bathrooms are old and our shower flooded the bathroom every time we used it. It’s just a dated shower over a bath system - the main restaurant is very busy and the air conditioning units are no way enough to cover the size of the room so it was always uncomfortably hot. - I think for the amount of guests, a 3rd pool is needed. The sunbed/towel situation every morning was pretty annoying and the sunbeds themselves are old and whack you in the head whenever you sit on them! - trying to secure a late checkout was very frustrating and again the staff weren’t especially helpful I enjoyed my stay as I was with family but I would not return here.

Alexandra Tudor

The resort, from the outside, looks beautiful — very clean, well-kept, and aesthetically pleasing. Most of the staff were nice, kind, and helpful, which made the stay feel more welcoming. However, a few staff members came across as rude and lacking empathy, which was disappointing. The beach area was one of the biggest letdowns. Online, it looks much better than in reality. The sunbeds were very old and damaged, just like the umbrellas — clearly in need of full replacement. This gave more of a budget-hotel feeling rather than a 5-star experience. We stayed in a bungalow on the ground floor with a “garden and sea view.” In reality, while there is a garden, the sea cannot be seen because of the trees in front, and the beach is actually across the way. On top of that, the bungalow was full of ants, even in the bathroom and, unfortunately, on the bed. The furniture was very old, peeling, and outdated. No smart TV, and nothing available in English — just German channels. Food-wise, room service was nice, and the à la carte restaurants (especially the Greek one) were tasty and a much better experience. That said, it was very hard to book them as they were almost always fully reserved. The main restaurant was underwhelming: limited choices, food that felt more like canteen-style, and even the bread was not fresh. Overall, while the exterior of the resort is lovely and there are some nice touches, the reality doesn’t live up to its 5-star label. Considering the price, it simply doesn’t deliver the standard you would expect from a luxury hotel.

kate Yearling

We have just got home from our holiday here. First holiday abroad with our kids (10,8,5). We have had an amazing time. All of the staff were very friendly and polite and always had a smile on their faces. Our room was a family room and we found this perfectly adequate with 5 of us in there. Lovely views over the sea. Beds comfortable and all nice and clean. Plenty of storage with safe provided and mini bar stocked I think every day. The food was delicious and to be honest careered for every taste. You couldn't think of what more they could have offered, the range was brilliant. The beach is literally on the edge of the resort with beach bar, toilets and loungers all on the beach. There was a bus stop directly outside the hotel which was very convenient for any sightseeing and the concierge kindly provided information on the timetable for this. Highly recommend this hotel, we were all sad to leave after an absolutely amazing week.

Paul Fleming

I loved this holiday. I particularly liked the staff in the lobby bar who were unfailingly cheerful, efficient, welcoming and of course skilled at their jobs. Elisabet we wanted to take home with us! Well done to everyone involved in the whole resort. We had a couple of issues which were dealt with promptly and professionally. I work for TTC Trafalgar. I have spent three decades in hotels! I know a well run operation when I see it! Keep up the good work.

Bill Rollingson

The location, despite being largely in the middle of nowhere, is well serviced and easy to get to. There really isn't much around the local area but the bus does stop outside, so it's easy to get away for a trip around Corfu. Our Welcome to the hotel wasn't exactly ideal, we got in late and were expecting food but only received a cold wrap from the people behind reception. Who didn't seem happy that we'd arrived late, as if that's our fault. I was expecting more than this when you market yourself as a 5 star. The rooms were nice but had some problems. The bathrooms aren't private at all, a tiny area of the room that only has a semi-fogged up glass door. You'll need to be real comfortable with the people you are travelling with to make it work. Also, the double bed is two singles pushed together, which just aren't comfortable. Again, not features I'd associate with a 5 star. Food was decent but not amazing. You'd expect a Michelin restaurant with a 5 star rating but that wasn't the case at all. Breakfast is a buffet, not good enough quality fresh fruits or cooked breakfasts. Lunch might have been the saving grace, burgers, chips, sandwiches etc, not mind blowing foods but still solid. Dinner was often disappointing, you pay for all inclusive but quickly find out that the options are very poor and are expected to pay for any decent meal. Staff were obviously told to promote the Paid menu at every chance. Too many nice meals not included with all-inclusive. Same goes for drinks, anything nice wasn't included. The pool was nice and modern. The sunbeds were often taken from early in the morning. They only give out towels at 10am, so if you haven't brought your own towel, all of the beds will be taken. Again, any good establishment would keep on top of this and actively remove towels. The music was horrible, DJ playing music with no lyrics, as if they were going to get copyright infringed. Your experience may be made worse by other guests who are staying, but this really depends on luck. I fear for anyone staying here if there's a rowdy Stag/hen party also in attendance. Overall, I'd give the place between 3-4 stars. Certainly not a 5 star, anyone giving it these ratings has simply never stayed in an actual 5 star.

Sean Mangan

The Guardian’s Cook’s Club in Corfu is visually stunning — the aesthetics and overall design of the hotel are truly impressive, and it’s clear that a lot of thought went into creating a relaxing and stylish environment. Unfortunately, that’s where the positives end. The food was deeply disappointing. Despite being advertised as five-star quality, the meals were mediocre at best. To make matters worse, I experienced food poisoning/upset stomach during my stay, which completely ruined my enjoyment of the hotel. What was even more shocking was the way management handled the situation. When I approached customer relations about the issue, the manager responded aggressively, shouting and telling me to be quiet. There was no attempt at empathy, no accountability, and absolutely no apology. Their behavior was unprofessional, hostile, and completely unacceptable, leaving me feeling ignored and disrespected. While the hotel itself may look nice in photos, the combination of poor food quality and the aggressive, unhelpful management makes it impossible to recommend. A beautiful hotel should never come at the cost of feeling unsafe or mistreated when raising legitimate concerns.

Josh Singleton

We have just returned from a beautiful 3 night stay at the hotel on the all inclusive package. I had initial reservations regarding the hotel after looking through reviews but was glad that they didn't reflect our experience. - The room was gorgeous and well set up, lovely balcony and view of the pool. - food was enjoyable but nothing special. The buffet in the morning has a great selection and lunch + dinner you order from the app at your table, with salad options by buffet. The a-la-carte restaurant was fully booked which was a real disappointment. Avoid the bar snacks in the day though, dry and inedible. - The drinks were awesome, great selection and delicious cocktails. - Staff were warm and welcoming, always happy to support. We really enjoyed the service from Chris at the pool bar. Overall a relaxing and enjoyable escape from life. It's not the "foodie experience" promised on the website, but I'd return :)

Anna Wurm

My stay at Cook’s Club in Corfu was actually very pleasant – nice room, good food, and friendly staff. Unfortunately, all the positive memories were completely overshadowed when a gold necklace was stolen from my room. Despite reporting the incident, I did not receive any compensation from the hotel. For a hotel in this price range, this is absolutely unacceptable – you pay a considerable amount expecting comfort and security, not to have valuable items stolen. It is extremely disappointing that such a serious incident ruined the entire experience, and I am very upset about it. For this reason, I would not recommend this hotel.

Jaskirat Malhi

Fantastic hotel, wonderful kitchens and means. The a la carte system works so well, the wait staff and manager were extremely helpful and attentive to our dietary requirements which were sometimes confusing. Every dish was spectacular. Although dessert for vegans needs revising, as it was the same kumquat jelly pudding every evening of our stay. The location is a little out of the way from old town but easy to walk to the enterprise car rental service who also gave us a great deal on a SUV. Access to beaches from this hotel weren’t too complicated at all and the hotel grounds were looked after and guarded at all hours. Would absolutely return!

Valentina Ribić

Such kindness and helpfulness are rarely seen in any hotel! The hotel staff found a solution to every one of our requests—and always with a smile! We stayed for 7 days; the rooms are beautiful, cleaned daily, spacious, and comfortable. Every day, we were welcomed with coffee and milk. There is food for everyone, and they pay attention to every little detail. This was one of those holidays where we felt more than comfortable. This hotel comes with our highest recommendation—you won’t regret it, just as you won’t regret experiencing the beauty Malta has to offer!

Seb De Mello

The best thing about this hotel is that it is immaculately clean, especially considering the large numbers of guests. The rooms are lovely, however on a certain side of the hotel, the balconies are so tightly packed together that you can hop from room to room with zero effort, making balcony time, or even having the curtains open feel intrusive. Most of the staff are miserable beyond belief, while myself I didn't need to speak to any of them for anything, they were largely unapproachable and rude through what I saw other guests experience. The food is middling quality, with nothing especially standout. The offerings on all inclusive are bare bones beyond belief and the prices of stuff that isn't all inclusive is at least €1 about what you'd pay by just leaving the hotel and paying local businesses. Which is fine if you want to spend your time in the town, but when it's especially hot and you just want to chill by the pool or in the bar, expect the bare minimum unless your wallet is feeling hefty.

Ruth A

The experience at this hotel was ok. We booked 3 rooms, 2 were fine then 1 room had a really bad smell of sewage. Some of the rooms had really outdated bathroom with mould. When we complained they said all other rooms were booked and we’d have to wait at least to the morning without offering any sort of compensation. In the morning we were moved but the staff were not that great and didn’t follow up or seem to remember them promising us a new room. The upsides of this hotel is the restaurant and food. The restaurant is beautiful and the food was really good especially for all inclusive standards. The restaurant staff are really good too. However, it wasn’t that easy to access soft drinks outside of the meal times. The sea view was amazing and definitely worth upgrading too. If it wasn’t for the poor quality of the rooms, I’d consider staying here again.

Melanie Barnard

Just come back from a week here. Our family room was amazing had a jet spa tub in it great hit with the kids. Food was good. It's all inclusive very much the same which is what you would expect never went hungry good variety. Drinks were also good one of the best all inclusive hotels we have been too. Location is good quite close to everything. Friendly staff great entertainment! Can't fault it.

hari bowen

We thoroughly enjoyed our stay at Qawra. The pools at the resort are amazing, especially the rooftop pool which is for adults only. The staff work very hard and are very friendly. Nothing was too much an ask for them. There are various restaurants at the resort that offer different types of cuisines. Every restaurant we tried was amazing, and there are choices for everyone. The hotel has a relaxed atmosphere which is especially ideal for couples and families. I’d definitely recommend the hotel to others.

Lana

This hotel is not really 5 star, maybe more like 2 or 3 star. Food is very basic, not much choice. They say cocktails are available, but staff don’t seem trained to make them properly. Bar staff were not friendly, no eye contact, no welcome. One bartender, Diego, was unbelievably rude. I had to speak to management at reception. They said they will look into it, but I am not sure anything will happen. Rooms are old and need renovation. No entertainment at all. I can accept simple food or old rooms, but not bad attitude from staff. If someone doesn’t want to do their job, maybe this is not the right place for them. DISAPPOINTED. Not suitable for families, better for stag or hen party groups. If you are in holiday with kids, I recommend avoiding this hotel.

Callum Malpas

Not 5-Star Quality – Poor Conditions and No Deposit Refunded I stayed at the Grand Muthu Oura View Beach Club and was very disappointed with the overall experience. While advertised as a 5-star hotel, it’s honestly more like a 3-star at best. To begin with, I paid a €100 (£90.04) deposit, which was supposed to be refunded on 15/07/2025, but I still haven’t received it. I’ve followed up with no response from the hotel, which is unacceptable. The condition of the room and facilities was far below what I expected. Doors had visible holes that had been poorly covered over, and the bath was stained. The pool wasn’t even on the same property—it was located in another complex, which wasn’t clearly communicated. I was also placed in a completely different complex of apartments, not the main hotel. While walking back from the beach through the hotel at night, we saw numerous cockroaches, and our balcony was infested with ants. Worse still, when we checked in, the ants had already entered the kitchen inside the apartment. The lack of cleanliness, maintenance issues, pest problems, and poor communication—not to mention the missing deposit—made this stay very frustrating. Definitely not 5-star standards, and I would not return.

Nujni Peremeny

We stayed at Grand Muthu Oura View Beach Club in July 2025, expecting a 5-star holiday, but in reality, this hotel barely meets 3-star standards. The reception staff were abrupt, unfriendly, and not welcoming at all—not even a smile at check-in. The room was outdated, with very old, unattractive furniture that clearly hasn't been updated in years. It felt tired, basic, and far below what you'd expect from a so-called luxury resort. The restaurant was small and offered very limited food options, especially considering we were on an all-inclusive package. The quality was average at best. The bar had restricted opening hours, and worse, the bar staff made all-inclusive guests feel like a burden—drinks were served with an obvious lack of interest and even visible annoyance. To make things worse, there was absolutely no entertainment or animation at all—no evening shows, no music, no daytime activities, nothing to create any kind of atmosphere. It felt completely lifeless for a supposed resort. On top of that, the extra charges were unacceptable: €20 per person for a beach towel, plus a €10 deposit. Additional fees to use the beach sun loungers. These hidden costs made the “all-inclusive” label feel like a bad joke. All in all, this hotel is falsely marketed as 5-star. The service, facilities, and overall atmosphere were all disappointing. I wouldn’t stay here again, and I’d strongly suggest others look elsewhere if you’re expecting anything close to a true resort experience. Another absurd policy: if you accidentally damage your wristband, they charge you €25 to replace it. How they even came up with that amount is beyond me—it’s just a flimsy band, not a designer bracelet.

Lust for Life

We were here mid-May. We had booked an apartment. The view was beautiful, the apartment spacious and complete. Nice finish, very spacious balcony, good beds. The location is great. And altho the hotel is near the Strip, it was a very quiet location. Right on the beach and shops also close by. The indoor pool was nice and quiet. Unfortunately we didn't use the spa, because the steam sauna was broken. So no need to go there. What i didn't like was that you can't take a decent shower anywhere after checking out (we specifically asked for it and they insured us that it was possible, but after checking out they said you can't!). So..it isn't a five star hotel, but overall it was a very pleasant stay and I would definitely come back. The only thing that could be better is the cleaning of the rooms during the stay (like the floor was not wiped even once in a week).

Paul Fryer

It's hard to believe the Grand Muthu advertises itself as a 5-star hotel. The entire property feels dated and neglected. There are no complimentary hotel loungers on the beach; instead, guests must pay extra. Hotel-provided beach towels can be hired for €20 each, with only €10 refunded upon return. Our room was worn-out and showed signs of poor maintenance, including some areas that weren't properly cleaned. The bathroom fixtures appeared to be decades old, well past their prime. Access to the themed restaurants required advance booking, but they were already fully booked for the next two days when we checked in. The drink selection was underwhelming—beer was the only decent option, and even that was served in small plastic cups. There were also signs and rules posted saying things like no loud music from balconies and that towels left on loungers would be removed if people were trying to “reserve” them. But none of these rules were actually enforced, so people just did whatever they wanted. It made the place feel kind of chaotic. The outdoor pool was pleasant when groups of people weren't playing there own music loudly, and the staff were friendly and helpful. That said, I won’t be looking to stay at any Grand Muthu property again soon.

Yirga Berhane

I had a lovely break from start to finish! We arrived late at night on 27/07/25, after 10 PM. Even though dinner time had finished, Loretta at reception kindly offered us dinner. She is such a lovely and welcoming person – thank you, Loretta! All the hotel staff were professional, caring, and attentive throughout our stay. Our room was cleaned daily to a high standard – thank you to the housekeeping team! Both the indoor and outdoor swimming pools were clean and well-maintained. My son and I also really enjoyed using the gym and sauna – everything was fantastic. The food was amazing – honestly some of the best I’ve had on a holiday. I felt completely relaxed and was able to make the most of all the facilities, which meant a lot given how busy my life usually is. This was truly one of my most unforgettable holidays. A very nice hotel that I would definitely love to return to!

Andreas Burger

The hotel has wonderful facilities and potential; the staff seemed to do their absolute best with what has been offered to them. The stay was pleasant albeit that there are some down sides… Waiters were wonderful. The pool is continuously cleaned and the grounds are maintained but THE HOTEL IS VERY OUT OF DATE … there is alot of maintenance that needs to take place, polishing the floors, vacuuming the carpets (appalling), sliding doors don’t close nor lock; the elevators are absolutely disgusting… the entertainment was enjoyable as they really tried their best to keep the guests happy. The hotel store is extremely overpriced- All in All this Hotel needs to be Updated.

Bence Hegedűs

The service was friendly, and both breakfast and dinner were varied and delicious. The hotel offers programs every day, the pool is pleasant, and the rooms are of acceptable quality. Overall, I can confidently recommend it to everyone.

Jess English

Cannot fault this hotel after reading reviews was worried however there is a new entertainment team which are great, rooms cleaned daily, good food and the staff and incredible. Had an amazing stay thank you. Would definitely come back here. Each night are themed foods my only gripe is the beach which is difficult to get in with all the ticks but not the hotels fault. Manager was very accommodating also meeting my child’s additional needs. Only thing I would recommend is disability pool access as the older people staying struggled to get in. But for us 4 star absolutely

Greek God Fitness

The location was lovely but some things didn't make sense the bars didn't have any snacks at all not even drinks. You had to go to the in hotel kiosk every time you wanted something. Food was okay at the most

Joseph Gibson

We have had a wonderful time staying at the Mitsis Ramira. The location is perfect with a wide selection of pools, bars and restaurants. The staff have been incredibly helpful and everything we have needed they have made sure to accommodate our every need. During meal times the staff are always so kind and engage so well with our family especially our three year old. Anna has been exceptional and always makes a fuss of our little one and comes and puts a smile on his face every meal time. So much so he asks for her every time we have breakfast, lunch or dinner. A place I would definitely recommend to others and would definitely visit again.

Jannik Egebæk Lötscher

We had a fantastic stay at Mitsis Ramira and would gladly recommend it to anyone looking for a relaxing and well-organized holiday. Service and Hospitality: The service was excellent throughout. Staff were friendly and attentive, and we felt truly welcome. A special mention to Lara at the Main Bar, who provided exceptional service every day. À la carte Restaurants: Top quality – 5 stars! Delicious food, beautifully presented, and served in a calm, elegant atmosphere. Buffet: Very good for an all-inclusive setup. Wide variety and generally tasty dishes. We rate it 4 stars, keeping in mind the typical buffet limitations. Rooms and Facilities: Clean and well-kept rooms, lovely pool areas, and an inviting, well-maintained environment overall. A great experience from start to finish – we would definitely consider coming back.

René Rizzo

A pleasant and well-managed hotel experience We had an enjoyable stay at Mitsis Ramira Beach. The hotel is well-maintained, the room was spotless with very comfortable beds, and housekeeping was consistently great. The staff were courteous and accommodating, contributing to a welcoming atmosphere throughout our visit. The pool areas are beautifully designed, and the water slides were a highlight for our children. The food was both varied and of good quality, catering well to different tastes. There is, however, room for improvement in service efficiency. Empty glasses around the chess pool area were not always cleared promptly, and during lunch and dinner, drink refills often involved long waiting times. Introducing self-service stations for soft drinks and water would enhance the overall dining experience. Overall, a very positive stay, and we would gladly consider returning.

Jossef SI Photography

We stayed for five days on an all-inclusive basis and enjoyed every moment! The hotel has two large pools and a children’s pool with slides, evening shows every night, and a beach right outside. What we loved the most was the excellent service and the friendly staff who did everything to make sure we had a great time.

Peter Barlow

The family holiday was perfect. The hotel is spotless. The staff were incredible. Their assistance was always perfect. The beach was great with a cooling breeze. The beach bar serves lovely chicken pitta which kept us going until the evening meals. The a la carte options offer a higher standard of service, although the standard restaurant offered a different selection every day. Despite the volume the quality was always very high

Helal A

We’ve stayed at Iberostar Founty Beach around 7–8 times over the past 6–7 years, and it’s been great to see how much the service and food quality have improved. The buffet now offers a wide variety of options and the food is consistently excellent. Location-wise, it’s perfect – right by the beach, which is a big plus. The staff are always friendly and helpful, and there’s usually plenty of space in the dining area, even at busy times. Afternoon tea is a lovely touch – the fresh donuts are a huge hit! That said, the 4–5pm serving window causes long queues. It would be great if they could serve them earlier or have more staff preparing them to ease the wait. A few things could still be improved: the room lighting is quite dim and could definitely be upgraded. Also, even though we booked a double room, we were given two singles pushed together, which made for a poor night’s sleep. Lastly, it would be nice if the hotel ensured there were no pork items on the buffet, as it would be more inclusive for many guests. Another small issue is the pool deck chairs – they’re often “reserved” with towels early in the morning and left unused for hours. The hotel should try to manage this better so everyone has a fair chance to relax by the pool. Overall, despite a few areas to improve, it’s a hotel we keep coming back to, and we’d definitely recommend it for its location, food, and great service.

Peter Lord

Easy check in, great staff who make you feel welcome and relaxed. Everything you need is there. Fresh donuts at 4pm every day which are a must have. Champagne evening once a week which was a lovely surprise good range of drinks and food, they really can't do enough for you. I went with my wife and kids who are 16 and 18 and they absolutely loved it. Would definitely go back and highly recommend to couples or families as they really will look after you.

OEDIPUS CATAMITE

This place is an easy 5/5. Food and drink are good, staff are wonderful. Cleaners, restaurant, bar, reception all very friendly. Location right next to the beach and the pools are great. If I was forced to put some negatives down it would be there was a bit of a wait to check in and the bed was a bit hard for me, but I am getting old. Entertainment good and an all round safe family atmosphere. I will definitely be returning with my teenagers, who are hard to please, so it must be good.

mohamed magdy

So you most probably looked for a package holiday and this hotel came up. It looked amazing and all inclusive so why not ! This review is for you. At first I had really high hopes for this hotel but it didn’t live to what I expected and here is way. - The first night I arrived at night, the room was very close to the street, very noisy and couldn’t sleep well. - spoken to them in the morning and they did actually change the room to another one which had a better view but guess what No wifi in the room -NO WIFI For a whole week ‼️‼️ Tried to contact them and they said will restart the router 😅 Any ways, let’s go to the pool and relax, guess what again .ALL SUN BEDS ARE BOOKED with towels since 7 am every day ‼️ The disappointment doesn’t end there. The entertainment at the pool is very loud and I mean really loud that you can hear it even in the room. Noisy the whole day non stop, - Dose it end there, No. The buffet although acceptable is exactly the same food every day with hardly any meat choices. Mainly very greasy and filled with saturated fat that can really hurt your tummy unless it’s made of steel. The overall experience for the price was not acceptable. And was not relaxing holiday at all. Food is acceptable but disappointing. Service is very average. Finally the beach, although advertised as a private beach of the hotel. It’s just an area of sun-beds in the public beach and water is very cloudy.

Peter Hilton

Wonderful staff and facilities made for a relaxing stay. Food was great and available for a nice period time each day. Pools are uncrowded, and staffed well with lifeguards. Staff very friendly and helpful.

Regina Hrabovszki

Brilliant hotel. Great variety of food selections, entertainment every evening. Lot of fun activities during the day. The staff is brilliant, friendly and very helpful. It doesn't feel overcrowded. No matter what time we went to the pool there were always sunbeds available. Free shuttle to the city and back. Highly recommended

Dru K

Our stay at this resort was absolutely wonderful! From the moment we arrived, the reception staff made us feel genuinely welcome with their warm smiles and seamless check-in process. The bar staff were fantastic – always friendly, attentive, and serving creative drinks that made our evenings even more enjoyable. The dining staff provided excellent service throughout our meals, ensuring everything was perfect and making dining a true pleasure. The entertainment team was excellent, keeping the atmosphere lively and fun with great energy, engaging activities, and shows that appealed to all ages. They truly made each day feel special and added so much to the overall experience. The resort itself is stunning – beautifully maintained grounds, and excellent facilities that made our stay both relaxing and enjoyable. A very special thanks goes to Majid, Fatima and Muna who went above and beyond to make our experience unforgettable. If you need any excursions booked this is the go to team. We would highly recommend this resort to anyone looking for exceptional service, entertainment, and hospitality. Thank you again to the entire Sol Oasis team for making our stay so memorable!

P Meggs

From the moment we arrived, the atmosphere was warm and welcoming. The entertainment staff truly made the experience unforgettable – a special shoutout to Khalil, who brought so much energy, fun, and positivity every single day. Whether it was poolside games, evening shows, or just casual chats around the resort, Khalil and the team made everyone feel included and uplifted. And let’s not forget the cocktails – absolutely top-notch! Soufiane, the bartender, was amazing. Not only were his drinks some of the best I’ve had on any holiday, but he was also so friendly and attentive, always remembering our favorite drinks and serving them with a smile. The hotel itself is beautiful – clean, spacious, and with a lovely Moroccan charm. The pool area is perfect for relaxing, and the variety of activities means there’s never a dull moment. If you’re thinking of visiting Marrakech and want a resort that combines comfort, fun, and genuine hospitality, Sol Oasis is the place to go. I’m already planning my next trip back!

younes samari

The hotel is perfect, so clean and the rooms are very very clean and the staff are so friendly . We loved the activities. Food was definitely delicious. I would like to thank Mrs. Nadia ( the housekeeping manager) for the good treatment and assistance she provides to all customers. The hotel is perfect for family and couples . Thank you so much to all Sol oasis staff

Samuel Castro

I recently stayed at this resort in Morocco and honestly... everything was absolutely incredible. From the moment we arrived, the staff made us feel so welcome and taken care of. The rooms were spotless, comfortable, and beautifully decorated - with attention to every little detail. The food was delicious and varied, with something new to try every day. What really stood out to us was the amazing entertainment team. They brought energy, joy, and fun to every moment - from morning activities to evening shows. You could tell they genuinely love what they do, and it made all the difference in our experience. The pool, the beach, the atmosphere... it all felt like a dream. We left with smiles, new memories, and a strong desire to come back. Highly recommend to anyone looking for a mix of relaxation, fun, and Moroccan charm!

Martina Nagy

This hotel is a great choice. 10* The reception is very nice and helpful. We got our room before three o'clock. The rooms are spacious, comfortable, clean, bright, the pools are beautiful, clean, warm. The garden is tidy, very beautiful. The breakfast is wonderful, waffles, pancakes, donuts, eggs are freshly baked, for lunch they make pizza, gyros fish and all kinds of delicacies, and dinners are sometimes themed, on Thursdays they offer Tunisian dishes. The beach is also beautiful, sandy, slowly deepening, there are jellyfish in the water! 3 lifeguards just watch the water, and if there is trouble they run! They pulled a man out of the water unharmed. Everyone working here is nice and smiling. It is worth walking into Mahdia on foot, it is 35 minutes along the sea. I recommend this wonderful place to everyone!

maja

Amazing hotel, great service. The attractions they offer are so fun and inclusive to everyone. The staff are very kind and are always up to help you. The food in the restaurant is very delicious, also in the snack bar and the drinks in the pool bar. I would recommend this hotel to anyone who is visiting this location in Tunisia. It has great access to the beach and three relatively big pools.

Mohammed Ibrar

Stayed here for 8 days the hotel was exactly how we thought it would be. The service from the staff was absolutely fantastic and the animation team was absolutely brilliant. Everyday the entertainment during the night was different and the animation team always got you involved. We really enjoyed our stay here and the staff went out of their way to ensure we had everything we needed. There are 3 pools which are brilliant to use and are constantly cleaned. The staff at the main restaurant were brilliant and always made sure your drinks are always topped up. Overall, this hotel is good to come and relax and during the night time entertainment were brilliant and you always had something to do and watch a show.

Martyna Saoud

I recently had the pleasure of staying at this wonderful hotel in Tunisia, and I can’t recommend it highly enough. From the moment we arrived, the atmosphere was incredibly warm and welcoming. The staff went out of their way to make us feel at home — always smiling, attentive, and eager to help. A special shoutout to the entertainment team, who were the absolute highlight of our stay. Their energy, enthusiasm, and friendliness were contagious! Whether it was pool games, evening shows, or simply chatting with guests, they created such a fun and lively vibe every day. They truly made a difference and kept everyone, young and old, engaged and happy. The food was another standout — absolutely delicious and full of variety. Every meal offered something new, with a great mix of local Tunisian dishes and international favorites. The quality and freshness of the ingredients really shone through, and there was always something to suit every taste. The entire hotel felt safe, and well-maintained, with lovely decor and great amenities. Whether lounging by the pool, enjoying the beach, or joining in the evening entertainment, there was never a dull moment. If you’re looking for a place with great service, amazing food, and a fantastic entertainment team, this is the hotel to book in Tunisia. Can’t wait to come back!

Tanvir Islam

I rarely leave reviews, but my experience at Iberostar Royal El Mansour was so disappointing that I feel compelled to warn others. I arrived at the hotel at 11am, fully expecting to check in by 3pm as stated. Not only was my room not ready by then, but I ended up waiting until after 4pm. The staff communication is poor, with major language barriers with housekeeping staff and constant miscommunication. This was frustrating when trying to resolve even basic issues. There is no privacy in the rooms. Despite having the door locked from inside while sleeping, housekeeping repeatedly entered without permission using an override. This is completely unacceptable and made us feel unsafe. The hotel smells damp and mouldy in many areas and is generally poorly maintained. The cleanliness is okay but getting your room cleaned is a challenge. I had to call multiple times, and still no one showed up. Basic amenities like bottled water and shower gel weren’t replenished. When I asked reception for water, I was told to go to the bar and get it myself at 1am – what kind of service is that?! The buffet often smells strongly of fish, which is off-putting before you’ve even sat down. If you have dietary requirements or allergies, don’t expect them to be respected or even acknowledged. To top it all off, I was pressured by a staff member to write a positive Google review in front of them. They were pushy and persistent, and the only way I could get them to back off was to lie and say I had already done it. Save your money and avoid this hotel – I wish someone had warned me beforehand and if you have been to any proper 5* hotels, this will appear or expect at most a 3* hotel.

Tarek Mana3

My recent trip to Stella Gardens was incredible! I can't recommend this resort enough. The food was fresh, delicious, and offered a huge variety, The staff truly made our vacation special. Every single person, from the front desk to the housekeeping and animation teams, was genuinely friendly and helpful. The animation staff, in particular, did an amazing job keeping everyone entertained with a wide range of activities for both kids and adults. They were always smiling, went above and beyond, and truly seemed to care about making sure every guest had a wonderful time. We can't wait to return!

Jay F

The facilities are good with a number of pools and plenty of sunbeds. The food is good, especially at the Indian and Lebanese restaurants that you book specifically. The rooms are kept clean and Mohammed the supervisor and Khalid our housekeeper were very helpful. All the staff are helpful and friendly. Would certainly recommend.

Marzena Kolasa

I had a wonderful experience at this hotel! From the moment I arrived, the staff was incredibly welcoming, professional, and helpful. The room was spotless, spacious, and beautifully decorated, with a very comfortable bed and all the amenities I needed. The location was perfect – close to the city center but still quiet and peaceful. The breakfast buffet was delicious with a wide variety of fresh and tasty options. I also appreciated the attention to detail throughout the hotel. Everything felt well-maintained and thoughtfully designed. I would definitely stay here again and highly recommend it to anyone visiting the area!

Iris Allan

We have been here for one week so far. The food has been excellent, plenty of choice for everyone. Staff are very friendly. Hotel is very clean. Also tonight we have been to the Italian, which was amazing. The food was delicious. The area was scenic. And was overall a great experience. If you would like to go to the Stella beach hotel, what is around the corner, you can get a shuttle bus what takes 2 minutes, or a walk for 10 minutes. The Italian and Indian are located in the Stella beach hotel too. The weather has been great aswell !

Ahmed Nader

Our experience was terrible. We reserved 4 nights (all-inclusive package) and paid a deposit upfront. We were shocked to learn that they had "tiers" for all-inclusive packages and that our package had limitations. For example, we were allowed free drinks (only very specific drinks, couldn't even order fresh juice) untill 11pm, we had to pay after that. The resort was extremely crowded and was housing way more visitors than accounted for. The staff was extremely rude and never worked on resolving anything. According to booking.com, there are 3 restaurants and several other facilities included in our "all-inclusive" package. However, we weren't able to access these restaurants because we booked less than 7 nights. We were denied access to 2 of the 3 restaurants and the only accessible one had mediocre food and terrible time slots. None of these things were communicated to us beforehand nor were they mentioned on booking.com. Would've given 0 stars if possible, we feel scammed and strongly advise against going to such an unprofessional facility.

Petr Kucek

Absolutely amazing family holiday! ⭐⭐⭐⭐⭐ We stayed at Princess Andriana Resort & Spa in July 2025 and honestly – it was just perfect. I was there with my family and we had a super clean and spacious family room with the most beautiful sea view you could ask for. The hotel facilities are top-notch – everything is well maintained and looks stunning. The food? Delicious! We especially loved the Greek dishes and the local wine – absolutely spot on! 🍷😉 There’s a great mix of activities if you want to stay busy, but also plenty of space to just chill and enjoy the calm. Access to the sea is super easy, and the beach was clean and not overcrowded – just how we like it. We really enjoyed our stay and would 100% recommend this place to anyone looking for a relaxing and high-quality vacation. Big thumbs up from us! 👍 — Petr

Abdullah Al Salti

Our stay at Princess Andriana Resort in Rhodes was absolutely perfect! The food was delicious, the atmosphere was relaxing, and the service was outstanding. Every member of the crew was friendly and welcoming, making us feel right at home. The rooms were clean, comfortable, and well-maintained. We truly have no regrets—everything exceeded our expectations. We will definitely come back again!

Maral Heidari

Superb Hotel – Highly Recommend! This was our first time in Greece, and we couldn’t have chosen a better place to stay! From the moment we walked into the lobby to check-in until the day we left, the service from the staff was truly impeccable – warm, professional, and always helpful. Our room was clean, spacious, and beautifully designed – the perfect retreat after a day in the sun. The pool area felt like a true paradise: relaxing loungers, a great atmosphere, and a fantastic bar serving delicious cocktails (not watered down or overly sweet – just right!). The food exceeded our expectations with a wide variety of options for breakfast, lunch, dinner, and snacks. Every meal had something for everyone, and the quality was consistently great. We absolutely loved our stay and will definitely be coming back. Highly, highly recommend this hotel to anyone visiting Rhodes.

Vlad Hrabar

We just got back from our vacation and we’re really delighted with our stay at the hotel! Everything was just excellent and exceeded our expectations. We especially want to thank the hotel staff, everyone was super kind, genuine, and always ready to help. Especially the administrator Mariana and Oksana from the buffet (her desserts were so delicious; truly a master of her craft). The animation, the food, the cleanliness - everything was top-notch. We had such a great time and would definitely recommend this place!

Sophy Duarte

We can not rate this hotel enough! From the moment we arrived until the moment we left the service was unbelievable. Our daughter is lactose intolerant and the restaurant staff went above and beyond to make sure she had sorbet everyday and dairy free puddings. The restaurant was run to such an high standard that you never had to queue to be seated, the staff were all so friendly and the food was fantastic with such a great variety - you just never get bored! Our room service was amazing, with fresh drinks brought to the room every day, pool cleaned regularly and the whole complex was very well run. We never left the complex for 7 days and would go back in a heart beat! Would absolutely recommend!!