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Aqz A

We had a great time at this hotel and was very impressed. Our stay from start to finish the staff were very friendly and looked after us well. Value for money you cannot go wrong, they have all the amenities including a 24 hour bar, gym, sauna and steam room available. We booked 3 separate rooms which they gave us all next to each other which was a nice gesture. Rooms were very clean and everything was as it should be, rooms decorated and finished to a nice standard. They have plenty of entertainment and activities, games for adults and kids to play as well as a kids club so parents can enjoy time to themselves if wanted. A special thanks to Anil (waiter on roller skates) who was a great waiter and lovely host for us, always smiling and happy to help. The only thing I could pick on was that they should have more than 2 irons and a stand in each room or available separately for a 200 room hotel, other than this everything was perfect. Thanks again to all the staff.

Лена

The hotel, which does not meet the 4-star standard, is old and in terrible condition, and it is not called Sirius Deluxe. The restaurant on the beach has a terrible employee who bakes Viennese waffles, does not follow sanitary standards, is rude, and behaves in an extremely inappropriate manner. Today, I changed my opinion about the hotel. The restaurants were clean, and the evening disco was amazing! Before, it was dull and sad!

Eda Llyci

Very happy with the service, food, room, view and activities! I was with my family and we had a lot of fun! Everything was perfect! Best regards to the staff also!

Anastasiia Bodrova

I would give it a solid 4. I chose this hotel for my birthday and spent there a week. First impression was awful because reception was not welcoming whatsoever, not even a smile and yes I did expect at least a genuine happy birthday from you guys. I was working in hospitality for longer than 8 years and never seen reception staff being so nonchalant. There is only one gentleman who really genuinely tried. I was surprised by the treatment I’ve received in Spa. Angelika, bless your heart!Thank you for being so lovely all the way through our stay. Likely I wasn’t interacting with reception at all and avoided at all costs so the rest of my holiday was fabulous. We got a room facing another hotel and got really upset but then realized that only our rooms facing sunsets. Beautiful hotel and absolutely fantastic food. Guys, I can’t stress enough how happy I was everyday with the selection and those waffles on the beach took my heart. Animation team was the best I’ve seen in my life, really appreciate every day interaction and want to come back there again to see you guys! Evenings was full of beautiful show or DJ sets with fireworks. The hotel was full of people with kids but I haven’t been disturbed even once because they have been sent to the kids room or spent majority of the time on the beach and the best part is that pear can give you privacy and peace far from family’s. Overall it was really great holiday and please do go and play darts near pool, you have a great chance to meet the best people from different countries and then have a wholesome and meaningful conversations with actually very good quality beer at the bar up until five am haha Please avoid vodka and tequila in this hotel-poison… If you need atm please go out and then get straight to the main road, then turn left and walk down the road for about 5 minutes, you will see 3 different atm with good rates on the left hand side from you. defo recommend and thinking of coming back.

Hafsa Khan

Just came back from a 5 day stay at this hotel with my mum and sister. It was a very clean, grand and deluxe hotel with many amenities. CONS: - entertainment team was not good. They weren’t personable and didn’t get everyone involved in activities( I didn’t see many occurring). They need to work on getting people involved and recognising guests. - Food was too repetitive. Even on different themed nights, the food was the same. Most was tasty but breakfast was boring so thre needs to be some variety with all foods at different times of the day and the desserts. Also, the “snack time” should not be a repeat of the food that was served at dinner. PROS: - The bar service. The iced coffees, drinks and bottles at all time were amazing, especially when it’s so hot outside. Only thing I wish there was more non alcoholic cocktails. - The hotel was clean and beautiful - The security was amazing especially the man with white hair, who always used to park my car. - The rooms were always cleaned well and with great additions - All hotel staff tried to help at all times. - Good location for public transport but I would recommend taxis and cars if trvavlling to main Antalya. - Shops around hotel have good prices and are friendly. Overall, a really wonderful stay that we enjoyed and can’t wait to be back!!!

queen Taylor

Me and my husband had a suite, it was my birthday and the staff made it look amazing. Brilliant staff such a lovely hotel. It was that good we have booked it again for next year. The only reason I gave the room a 4 star is because there was no microwave in our suite and other suites we have stayed in has had 1 . I know that’s preference. But overall it was lush and can’t wait till next year. Thanks guys for a lush birthday.

Martin Duffy

Lovely hotel in the resort of Golf Del Sur. The food was good and plentiful, and there was always a varied choice of dishes to chooses from. Mealtimes could be a bit chaotic, but after using the main buffet restaurant the first few days we discovered the buffet restaurant in the adjoining block which was much more relaxed and laid back, which we ended up using for breakfast and dinner for the rest of our stay. They operate a token system for drinks at the bar, this we had no issues with and it did stop any drinks being wasted or discarded around the place. The staff, both in the restaurants and in the bars are very friendly and the rooms are kept very clean. Disappointed with the location as there is not really anything round about and the beach is non existent.

hani jahangiri

Honestly, 4 stars don’t do this hotel justice – it truly deserves more. Before our trip, I had some doubts after reading a few mixed reviews, but once we arrived, everything exceeded our expectations. The staff were incredibly friendly and welcoming. The hotel was spotlessly clean, and the food was absolutely excellent – always fresh and constantly replenished right up until the end of service. The variety of desserts, pastries, and fresh fruits was outstanding. There were several large pools, and the solarium area facing the sea was quiet, cozy, and perfect for relaxing. In the evenings, there were fun and varied programs in the lobby with a nice bar and great atmosphere. Everything was included and available without extra charge. We spent a truly wonderful week here – highly recommended!

STEVE MURPHY

Just got back from a fantastic week here what friendly hotel really clean and the staff are so helpful and friendly. The food is decent and plentiful the drinks are good and the bar staff are extremely efficient they even have prosecco including in the all inclusive which please my wife. Great pools and loads of sun beds and umbrellas wish we had booked a fortnight now.

Matthew Dunsmore

Great hotel with lots to do on site, 5 pools and plenty to keep the kids entertained. Staff were amazing and were always on hand to help when needed. Couldn't do enough for you. Bar and restaurant staff were very pleasant and courteous too. Would definitely go back and would recommend to friends and family.

Kaila Toukacz

We stayed for 5 nights in mid-September, my husband, my 1 year and 8 month old baby and I. I confess that it wasn't very pleasant as it was a 3 star hotel, but this was really bad. Ok, let's go. They put us on the first floor in front of the terrace and the large extractor fan extremely noisy I believe was from the air conditioning that only turned off at midnight, so this noise tormented us all day until late. In the room there wasn't even a kettle (which was offered to be "rented" at the reception What?) or a minibar to make life easier for the family. The room and bathroom need renovation, the bad smell in the bathroom was bothersome, no sound insulation? During the night we could hear everything that was going on in the corridors when other guests passed by. There was actually quite a variety of fruits and salads, which really saved us, the main food was always cold, really inedible. We only saw pork, chicken or hamburger as meat? As we were with a child, we ended up staying in the shallow pool in complex even though it was 30 degrees, it was cold. I think there is sewage near the pool bar, it took over the whole pool area, the bad smell didn't make us comfortable there. The location is very bad, far from anything, the vans that take you to the beach had a long wait and were crowded, we chose to rent a car on the first day to save our holiday. We ended up spending more (on travel and restaurants) and we could have stayed in a better hotel. The service provided by the staff was one of the positive points, everyone was courteous to us. I really don't like giving good reviews but there is no way to be happy on vacation in a hotel like this, I hope they improve so that other families don't ruin their vacations.

Beth Howard

This hotel is lovely and as long as you are going with the expectation that you are staying in a 3* hotel and not a 5* hotel you should have a wonderful time. Pros- Clean and spacious hotel. Housekeeping are wonderful and keep rooms/communal areas clean to a high standard. Reception staff and bar staff are always happy to help and friendly. 3 different pool areas to suit everyone NO FIGHTING FOR SUN LOUNGERS, you can find one at any point in the day as people don't leave their towels on all day and only use it for an hour. Food plentiful and fresh. Room adequate for the amount of time spent in them. Cons- Any local shop is around a 20 minute walk apart from the on site shop which is rather expensive. Food can be a little repetitive. Childrens entertainment can be a little rubbish depending on which staff is doing the mini disco which is only half an hour long at 20.30 which is a little late. Unless your child is put into kids club during the day they are not included by staff on an evening. The bunk beds are not adequate for a young child to sleep on top as there is only half a bar that stops them from falling off. (My 10 YO didn't feel overly safe up there)

Archie Copley

Stay as far away from this hotel as possible! Everything about mine and my friend’s experience here was awful, start to finish. The cleanliness and hygiene standards are extremely poor, the carpets throughout the hotel lobbies and stairs are covered in stains, both the inside and outside the tables were hardly ever clean and the reusable cups aren’t cleaned properly, they’re just sprayed and rinsed, no proper cleaning or sanitation of the rims of the cups where you drink from, and the bar staff were always annoyed whenever we asked for new cups. The staff in general had an appalling attitude towards us, reception staff were blunt and not helpful, the bar staff were always annoyed whenever you asked for anything, the beach transfer driver had no regards for safety and would constantly overfill the minivan. The only shining light of the staff was the lovely woman in the hotel shop, she was always smiling and happy and would dance and joke with me and my friends whenever we entered her shop. The manager, who told us his name was GM, was the most unprofessional and rude person we encountered. He demanded us into his office, and originally only tried getting the girls of the group in the office with him and refusing to let the boys come in with them. We refused this and all went in together, where he was extremely aggressive and nasty in tone towards us and our complaints about the quality of the hotel. He was condescending and confrontational and was trying to abuse his power over us asking questions like “do you know who is the one giving the orders here? Me.” The whole conversation he was arguing with us against our complaints and not being cooperative to resolve any of them, and using it being 3 star hotel as an excuse for all the faults rather than wanting to improve our experience. He also stereotypes us from the beginning of the conversation, assuming we came for a party holiday and to be clubbing, when all we were looking for was a relaxing poolside holiday. The pool area was also disgusting, the first day we arrived the pool was taped off for “cleaning purposes” but there was no cleaning happening, it just reopened and nothing had changed about it. The food was always freezing cold, even the hot food had no warmth at all, we tried the beans, sausage, and bacon and they were all stone cold. The bread rolls were the only thing we ate after this and even they weren’t the best. We saw countless other reviews from the last month about how the food was making people ill and after visiting the hotel, we can see exactly why it made them so ill. The hotel is also full of bugs and animals, we saw a rat scurrying around the pool bar, and found silverfish, ants, earwigs, and countless other bugs and creatures in our hotel rooms. The rooms aren’t cleaned properly, they are full of stains and black mould, and feel extremely dirty to be in. I had some sort of slime come off the door and stain my finger, as well as the lights coming out of the wall, flooding bathrooms, and the no locks on the door. Everything about this place made me and my friends feel extremely unsafe and uncomfortable. This is by far the worst hotel experience I have ever encountered and I wouldn’t wish this on anyone. Definitely not a family friendly hotel and definitely not a place to ever consider staying.

Lucy Partis

I recently visited HSM Canarios Park with my friends for a nice memorable holiday. However it wasn’t nice at all and memorable for all the wrong reasons!! When we first arrived we were greeted by reception and when we checked in we were given a sheet of paper which was for a single cup for drinks for the WHOLE HOLIDAY!! I found this appalling as we paid for an all inclusive, so having to have one cup the whole holiday shouldn’t be right and definitely not very hygienic. On our first day we made a complaint to the holiday company we flew with as the hotel was not how it was described when we booked it and VERY unhygienic. The tables were dirty, our food was cold at breakfast, the ceiling in our bathroom had mold on it (which was unsafe for me as i have asthma), the bathroom would flood after one use of the shower, the walls were paper thin so we could hear everything from the room next door, stains on the bed sheets and around the room, there was no inside lock on the door and there was loads of bugs in our room (ants, silverfish on my bed, A RAT, and other creatures). We then got called in the managers office and the way he spoke to us was appalling!!! We were a group of 3 girls and 2 boys and in this ‘meeting’ he only wanted to speak to the girls!!!! This was because he was trying to single us out and saw us as easy targets. When we finally argued that we aren’t going in without the boys he let us all in. When we were in there he singled me out made me sit down on a chair and asked me condescending questions like ‘do you know where you are?’. Throughout the whole meeting he was very condescending, unapologetic, unprofessional and just out right rude treating us like children and constantly stereotyping us! We never stayed in the hotel as we didn’t feel safe we was only there to sleep and shower. In the day we would take the beach shuttle to the beach which was VERY unreliable. The man driving the 8 seater van would try and fit around 15 people in the van which was very unsafe! And he said to me and my friends if we didn’t squeeze in the van, which already had 15 people in there we would have to wait for an hour! This was RIDICULOUS as when I spoke to reception they said he should come back until there is no one waiting, which was a lie! Overall all of the staff made us all feel extremely uncomfortable the whole trip, the staff was talking and pointing at us all the time and just being very unhelpful! The only member of staff in the entire hotel that was kind, fun and made us feel welcome was the lady in the shop! She would dance with us when we would enter, and had amazing energy! She deserves all the praise and deserves better than working in that dump!! I would not recommend this hotel to anyone! I understand that the hotel is only listed as a three star, but some of things we experienced during our stay wouldn’t even qualify for a one star hotel.

Dominika Olszewska

We stayed at this hotel at the beginning of June. The hotel was clean, lovely pools - but what really made our holiday was the quality of the kids club and the entertainment team. They brought our shy 7 year old completely out of her shell, Angie, Jordan and Daniel are always talked about in our household this summer! The food was repetitive and more child friendly options would have been welcomed, however, it is a 3 star hotel therefore somewhat expected. We would 100% come back just for the entertainment team alone!

James Chant

One of the best budget hotels I’ve stayed at. The rooms are basic but the air con is unreal, and you’ve got everything you need. People booking this should understand it’s not a 5* luxury hotel – it’s cheap, cheerful, and perfect if you just need a place to get your head down. The location is spot on: only a couple of minutes’ walk to the beach, with the Old Town right outside the hotel, full of restaurants and bars. The New Town is around 10–15 minutes away, which is actually nice because you’re close enough to enjoy it but far enough to avoid the noise. Great little spot if you’re after value for money and a comfortable base.

lucy Boaden

Basic hotel however very clean and in a great location Air con was great. Reception staff friendly and helpful. I'd stay again as super value for money and in such a great location for the beach and the old town. If your looking for cheap clean accommodation this is the one. Can't comment on the food etc as didn't eat here.

Paul Bartzsch

Lovely and clean hotel, was really surprised for the price! Great location and friendly staff. Nice bar adjoining it and very cheap. You can get a buffet breakfast with tea/coffee etc for only 7 euro. Would definitely come back again👌

Louise Varsiana

We've just returned from spending Easter weekend here. Great location and we were lucky to watch the Easter processions as they passed through the old town. Room was great, but no balcony which wasn't a big problem as we spent most of our time on the beach / in the bars. Breakfast basic, but we enjoyed it. Nice ambience, very quiet. Thanks to Carmen on reception - you are so helpful and welcoming.

Kieran Cain

We stayed there for the week,arrived in afternoon and we got to the room had a look around having to find black Pubes all over the bath black hair on the bed. The beds weren’t the best and the shower was so tiny the water drains kept on flooding the bathroom floor so we had to use out towers to stop it going through to the hall. The main thing was charges they had for using the kettle iron and what hotel charges to change there bed sheets. Wouldn’t recommend to anyone. Friendly staff nice bar but shocking rooms so outdated.

Raquel Matos

Overall enjoyed our 1 week stay at the hotel Rooms We were in a bungalow - rooms are decently sized and the shower was great. House keeping daily who always left funky towel designs which were great for children to enjoy. Cleaners spotted we drank loads of water so left us a full crate instead of 1/2 bottles Air conditioning isn’t fab so be aware if you are booking for peak summer but it was fine for September temperatures Food Breakfast is the same everyday - it has a good selection of sweet and savoury items Lunch is good and almost operates on a 3/4 day rotation with some items returning Dinner is good, some staples like chips, rice and baked goods are always there for simple eaters with meat and fish options changing You can eat Italian A la carte for lunch without a reservation - this was incredibly disappointing quality and taste. Turkish dinner a la carte was lovely! Some desserts look better than they taste. Pools There are 4 pools of different depths and beach area. For mid-Sept there was no sunbed wars and we could still get a space for a group of 4 come midday. Entertainment We really enjoyed the entertainment, especially all the acrobatics. Staff Yes staff don’t speak great English but I don’t speak Turkish so I didn’t help myself here. The staff do try to help and I always managed to get what I needed in the end so I can’t complain. General comments - the plastic consumption is really really high with all the small water bottles and single use plastic cups - drinks are poured spirit heavy - location is great, easy walk to İçmeler or easy enough to flag down a hop-on boat to there or Marmaris - if you do not like children or families in your space, this is not the place for you!

Louisa Matos

Perfect hotel for families. Good selection of food and drink throughout the day. Coffee bar was a hit as well as the patisserie. Various pools depending on age of kids and how quiet you like your pool time. Evening entertainment was excellent. No towel wars mid September. Pools cool, sea warmer. Lovely views out to the bay. Exceeded my expectations. Our family aged from 1 year old to 60 year old.

Corrine Lang

Honest review after 10 day family holiday It was absolutely roasting ☀️☀️☀️🤣 All staff were amazing specially Cengiz (or pronounce like jengo picture attached) Adem and Muhammad from the stone bar (bar at main pool) very helpful looked after us well. They were absolutely amazing. We were in a bungalow double, single and a z-bed (which collapsed as soon as my son sat on it) 🤣. The room was a good size, clean (ish) dusty in some areas eg tops of headboard. During our stay the rooms were cleaned on basic, coffee/tea and water was replaced once had to ask. Bathroom was very clean on arrival but noticed the sink and toilet weren't cleaned daily a medium length black hair appeared on the sink vanity (none of us have that colour or length of hair) i deliberately left it there to see how long it would take to be cleaned away it didn't so I washed the bathroom myself. Flush broke on the toilet and didn't have hot water for a night. Which wasn't really a big deal I was happy to have a cold shower. The mess from the maintenance man fixing it wasn't cleaned. Again. Cleaned myself Air con in the room was absolutely rubbish was cool when you first entre the room but after 10 minutes it was very warm and sweaty. Room was constantly at 21° I asked for it to be fixed but was still the same. Spoke to a few other guests and they said the same. I won't even moan about the sunbed situation at the end of the day it is the hight of their season so to be expected. But I do agree with some of the reviews there's no need to reserve a bed for your children they can share. Food it samish got sick of it near the end. One of my sons are very fussy so he ate chips 8 out of 10 days. Im not blaming the restaurant my son is just a fussy wee bugger. Although I did try their nuggets and they weren't very nice actually worse than turkey dinosaurs (and that he would eat) Evening entertainment was very good, one night there was a famous singer (sorry forgot her name) yes she was probably very good but alot of the guests and myself felt it was more for the Turkish as we heard tickets were sold for that evening. That night was not really catered for uk etc. Taxi to mamaris will cost you roughly £10 and to ichmeler £8 hotel will book one for you but taxis are normally up at the gate. Less than 10 minutes to both areas. Could walk along beach front to both areas. I know this review sounds really stuck up but coming from a hospitality background myself believe me I understand how hard it is and is probably harder for them due to amount of guests and heat that the staff work in. I'd personally give the hotel itself a 7 out of 10 as it definitely needs updating and room cleaning needs a bit more attention. But staff would get a 10 very friendly and working in that heat I take my hat off to them. *edit* also toilet roll wasn't replaced daily ran very low to the point it would have been a square each had to ask for rolls on a few occasions. Roughly 2 hour transfer from dalaman airport we booked a private transfer. Was nice to have our own space but didn't arrive much earlier than the coach half hour at most

Kayahan Kaya

Best holiday, great location, good service, best entertainment and very clean overall. Me and my family just returned from the hotel, we were extremely satisfied and had the best time. I have been to more luxurious hotels in Turkey however, this hotel was by far cleaner, the staff were family friendly. The variety of food can be repetitive and didn’t not enjoy most of the desserts as they were too sweet and lack flavours.

J Stevens

We took our two kids and had a fantastic time. The location is perfect. The food is great - especially the desserts. The best part was the kids disco and performances every night. That's on top of the amazing pools and seaside access. Would stay again.

Janice

Staying at paradise island at moment. Arrived on Wednesday morning. Very easy check in and very friendly. I must say we are impressed Rooms clean and comfortable. Facilities are so good. All the staff are so friendly. Food is lovely. We re going to book again next year with some other family members. Great for kids and adults.

Jayne Bickford

Was a bit worried after reading other reviews but we went anyway. We found all staff to be really friendly and couldn't fault them, they work really hard! Our room was nice, basic with a kettle which was what needed. Could of done with an iron but managed without. I asked dor extra pillows, they were delivered promptly. The main pool was a bit lively but we stayed by the water slides all day and was very relaxing, the splash pool was fun for kids too! Food was delicious every day and staff were zooming about cleaning up as fast as they could. Entertainment on an evening was a good variety of different things each night and we enjoyed it. We loved every minute there

HellsBells

We have just come back from a fantastic family holiday here. Great service from the staff, lovely clean rooms, the food was good for an all in inclusive and drinks were great. The only slight downside was that the hotel policy is that you cant reserve sunbeds yet all the sunbeds were taken by 6am. There should be staff enforcing this rule.

Ether187

From my experience, the staff were ok, but other than that well....the 1st night checked in went to the room and inside two massive cockroaches 1 climbing up the wall and the other sitting next to the fridge. The apartment was never cleaned bed sheets never changed, cleaners came twice and still left it the same quite dirty everywhere. The shower heads had visible mold dirty sewage smell every night and morning. The food was absolutely abysmal just nothing positive at all. Genuinely feel like ive been mugged for the money I paid . This hotel is no where near a 4 star 2 at best and that's no exaggeration .

Julian Davida

To be honest that’s not a 4 stars hotel, from outside the bungalows looks nice but once you step inside everything looks like is going to fall apart because the furniture, the beds, the sliding door (my wife couldn’t even slide it), are old and had a poor maintenance over the years, the mattresses are an absolute joke, the pillows you cannot named like that, the wifi is free just for the first day. At 9 in the morning you can find the bins around the main pool still full. Unfortunately because they use paper cups for drinks most of it end on the floor and the content attracts a lot flies. The only good things that I can say is that the pools are open till late in the evening, and you can help yourself with beverages during meals. That can be a great hotel with some serious money invested in it, otherwise will go down.

Brigitta Zsigmond

I recently stayed at Royal Lagoons Egypt and, in my opinion, this is not a true 5★ hotel. I’ve stayed at better 4★ hotels just five minutes away. The food was especially disappointing – definitely not 5★ quality. Alcohol is limited until 11pm, which makes no sense since the evening shows finish after that, meaning you have to start paying for drinks if you want to stay until the end. Snacks and ice cream were also very restricted – ice cream was available only every two days for one hour, and snacks were limited to pizza and some doughnuts. Another letdown was the service. Some bar staff seemed like they hated being there, and if you asked for something, they often did what they wanted instead of what you requested. The beach is also not within walking distance – you have to rely on buses to get there, which is inconvenient. On top of that, there are way too many people constantly trying to sell you their offers, and they really don’t like to take “no” for an answer, which makes it hard to relax. Overall, even by Egyptian standards this is not a 5★ hotel, and I would not recommend it for anyone expecting a true five-star experience.

Ljubica Vuckovic

hotel was great, food was delicious, many food options, big pool, activities, staff members everything … I just didn’t like that beach was far away from the resort, you have to take a resort’s bus to get there. And one more thing, every room had a smell, which is not a bad smell it smells really nice, but two of my family members have asthma and they couldn’t breathe normally because of the smell so we had to change rooms and look for one that isn’t sprayed with the smell. But overall I really liked the resort, I would recommend to people that don’t have asthma or allergies

Mohamed Ata

This hotel was a complete disappointment and the worst experience I’ve had in Hurghada. The food was terrible — repetitive, badly cooked, and sometimes not safe to eat. The rooms were dirty, with stained sheets, broken furniture, and a bad smell that made our stay very uncomfortable. The pool was filthy, cloudy, and clearly not cleaned regularly. But what made it even worse was the shocking way Egyptians are treated compared to foreign guests. Staff gave much better service to foreigners while treating Egyptians rudely and unfairly. At the restaurant, I personally saw the waiter serving foreign guests full plates, while refusing to do the same for me and my family. This kind of discrimination is unacceptable and insulting. What hurts the most is that I stayed at this hotel last year, and while it wasn’t perfect, the service back then was much better. Unfortunately, this time everything has gone downhill — food, service, cleanliness, and respect for guests. Overall, I strongly advise everyone to avoid this place. It fails in every aspect of hospitality and clearly does not respect all its guests equally.

LeoS SK

This hotel is far from being a 5-star resort – I would rate it as 3 stars, or 4 low-quality stars at most. The entire hotel is under construction, and we had to cross unsafe areas with construction materials scattered on the ground just to get to our room, which could be dangerous especially for children. Our room was big enough for three people but not very clean, with visible damage especially in the bathroom. The food was extremely repetitive – mostly two types of chicken and a few beef dishes. Shrimps were served only twice in 15 days, and you had to queue more than 5 minutes just to get 3 pieces per person. Another very uncomfortable issue: almost every staff member constantly tried to sell something, offer paid services, or even ask to change their coins for paper money. It felt like we were approached every few minutes, making it hard to relax. The pool was fine, but the bar next to it had a strong, unpleasant smell. The only really good part was the animation team, who were fun, energetic, and made the stay more enjoyable. Overall, I wouldn’t recommend this hotel unless your main goal is to enjoy the shows and activities by the animation team. Everything else needs serious improvement.

arnela muharemovic

I want to praise the hotel. I came for the first time alone with two children and I am really very satisfied with the service. The cleanliness of the room, air conditioning, cleanliness of the area around the hotel... everything is on the level. All recommendations from the heart. I would like to especially praise the animator Dejana who speaks our language and who tried every day to come to me, explain what activities there are that day and ask if I need anything. All recommendations from the heart

Ondrej Holecek

Very loud disco music usually accompanied by a voice screaming something "entertaining" all the time makes it impossible to sleep before 11pm. This is probably the reason why I'll never stay in this hotel again. The food is ok, but not extraordinary. GSM signal is weak in the area and hotel WiFi is slow (15mbit) however stable. The beach 300m down the hill is small. The sunbeds cover every square meter of the beach, so you won't see the sand until you actually stand on it. It is not overcrowded, but it feels like a furniture store. There is 30m strip of the sunbeds owned by the hotel so you don't need to pay 15€ for the sunbed. The hotel has 2 small swimming pools, closing at 6pm. Why? You can play disco until 11pm, but close the swimming pools at 6? The outside tennis court, ping pong and gym area is mostly useless during the summer due to the hot weather. The price-performance ratio could definitely be better. I think we could have chosen a better place to stay for the price.

Анастасія Кашка

We liked the hotel. The rooms are comfortable, the grounds are well-maintained, and the staff is polite. Upon check-out, wristbands are not removed, so you can still enjoy meals and the bar. There is also a shower and a luggage storage room. The hotel has a small water park for children aged 6 and up (minimum height 120 cm). There were enough sun loungers on the beach. There’s also a kids’ room for younger children — my daughter enjoyed going there to draw. On my birthday, there was no attention at all — no card, no small gift. The birthday package must be ordered in advance online or at the reception, but this was not mentioned at check-in, even though my birth date was clearly visible in the passport. The process of ordering the package felt inconvenient. Overall, it’s a good hotel for a family vacation, but service for special occasions could be improved.

Sophie De Nale

I stayed at this hotel in May 2025 with my family and had a very pleasant experience overall. Highlights: Cleanliness: The entire property was spotless: lobby, swimming pools, rooms. Friendly staff: The team was welcoming, helpful, and always ready to assist with a smile. Renovated rooms: Some rooms have been recently renovated, with a fresh and modern touch. Terrace and lawn access: One of the best features was the easy access from the room to a terrace and green lawn – perfect for relaxing outdoors. Kids club: Very engaging for my 4 y.o. daughter. Bar: Nice selection of drinks. Downsides: Poor sound insulation: The soundproofing in the connecting rooms was not great – I could hear my neighbor snoring through the door. Cold pool: The swimming pool was quite cold, which made it less enjoyable, especially for younger children. Pool slide access: The water slides are only available for children aged 6 and up. Although this is mentioned on the hotel’s website, I missed this detail when booking through a third-party platform, which was quite disappointing for my daughter. Limited fresh fruit variety: The buffet food was good overall, but the variety of fresh fruit at meals was quite limited. We would have enjoyed less cakes and more fresh fruits. Overall, despite a few small drawbacks, we had a very good stay!

Lilly Marshall

We really enjoyed our stay at Mitsis. The staff were lovely and generally helpful, food was great and the location was perfect! Food: At each meal there was a wider verity of choice at the buffet. With Veggie and vegan options easily available. It included both Greek classics and home comforts (like scrambled eggs, beans and toast). Each day was slightly different too so you never get bored of it! The Cocktails on offer were tasty too and included spritzers, tequila sunrise and Long Island ice teas to name a few as well as non-alcoholic options. Rooms: unfortunately the rooms are very outdated and basic. The bathroom includes a shower with weak water pressure and the walls are very thin so there are a lot of disturbances in the night. That being said they were kept pretty clean and room service came around every day to clean empty the bins and give us new towels Location and atmosphere: we went in May and were very happy with this timing as the hotel and area wasn’t overly crowded but had a fun atmosphere. There were holiday reps that came to the hotel and led activities such as aqua fit to keep everyone entertained. The pools are lovely and overlook an amazing view. And the hotel is less than a 5 minute walk from the closest beach, there are also 2 other beaches close by within a 20 minute walk and you can do activities like canoeing, jet skiing and pedalos. Overall for the price we were very happy with our stay and would recommend Mitsis to anyone heading to Crete!

Lilia Nazarko

We had an amazing stay at this beautiful and elegant hotel. Everything was spotless, the atmosphere was refined, and the staff went above and beyond to make us feel welcome. The food was simply outstanding — fresh, flavorful, and perfectly prepared. A very special thank you to Yiannis at the reception for his kindness and professionalism🙌🏻 He helped us resolve an issue quickly, making our vacation even better. Highly recommended 🤗

Elainejoy Baker

Nice hotel, good food but very steep walk to beach and back. Otherwise there's nowhere really to walk to. There is a bus, but you'd have to be fairly mobile to get to the stop. We had a hire car, which was great. A short taxi ride would take you to a different world at Morro Jable or Mal Nombre. The rooms were good except there was only 1 drawer and some hanging space. Enough for a short holiday but difficult for 13days. We were 'My favourite' customers so had the use of a little lounge and terrace all day, which was a godsend. It also meant we had better air-conditioning in our bit of the restaurant, but also meant we had virtually no interaction with waiting staff. The hotel loudspeaker seemed to have no volume control and it felt like rapid, incomprehensible, instructions were being shouted or music blasting a lot of the time.

Daionel Werleman

Yes rooms, service and location was great, I cannot add anything to that. Foodwise, they had vegetarian/vegan options, but those rely on beans, cheese or eggs. After a few days of that, I got enough of that. I would recommend using some meat replacement products, you can do a lot with those nowadays. Like tofu, TVP, seitan, tempeh, or just those meat replacements from the supermarket, like those plant based steaks, or plants based chicken. The other thing would be the cocktails, those were not that great, at least not the ones that are part of the all inclusive deal. The only one that tasted ok was the Tequila Sunrise, I highly recommend asking them to put an extra shot of tequila in there. They do, and that kicks it up a notch. The service and staff was amazing, the rooms were amazing, the location, the pool, the beach was amazing. The gym could use a little update, but I don't think lots of people use it, so I do understand why they don't update it. All and all, great experience.

abbie wilson

We stayed at the Alua Village Hotel in August and, while there were some positives, unfortunately, our overall experience was disappointing and not what we expected from a 4-star resort. To start with the positives, the hotel itself was clean and well-maintained, and the rooms were modern and comfortable. However, unless you pay extra for a sea view, the standard rooms offer little to no view at all. Our outdoor area was located right next to a pathway, meaning there was a constant stream of people walking past on their way to the pool or beach, which didn’t make for a relaxing atmosphere. Although the hotel advertises beach access, the reality is far from convenient. The walk back from the beach is extremely steep, with uneven ground, making it quite difficult—especially for those not used to hiking terrain. It's not suitable for families with young children, the elderly, or anyone with mobility concerns. The location of the resort is also quite remote. The nearest town is around €10 each way by taxi, and we found ourselves leaving the hotel most days just to find things to do. The hotel did not cater to English-speaking guests at all, which left us feeling quite isolated. Daytime activities and entertainment were not accessible or engaging for us, and we felt very disconnected from the resort experience. The food was one of the biggest letdowns. It was very repetitive and on several occasions, there was nothing my partner could eat. She had to resort to buying snacks from the on-site shop, which was massively overpriced—€4 for a packet of crisps, for example. Additionally, dishes were often mislabeled and staff in the restaurant didn’t speak English, making it difficult to understand what we were being served. Service was also hit-or-miss. The bar staff at the daytime snack bar were frequently rude and made us feel uncomfortable when ordering drinks. In the evenings, the main bar was clearly understaffed, and long waits for drinks were the norm. As for the nighttime entertainment, again, it was not tailored to English guests at all. Most evenings we ended up just sitting outside, drinking quietly without much atmosphere. In summary, while the hotel looks good on the surface, it doesn’t deliver when it comes to comfort, inclusivity, and overall guest experience—especially for English-speaking visitors. We wouldn’t return and wouldn’t recommend it unless some major improvements are made.

Kaja Podolak

The hotel is beautiful and well-maintained. During our stay, the second pool was being renovated, but it didn't bother us in any way, in fact it was nice to see that someone actually cares about the visual aspect. The rooms are spacious and clean, cleaned every day. The cleaning staff and reception staff are very nice, friendly, smiling and helpful. Unfortunately, that's all the pluses. The food is boring, repetitive, often poorly prepared. We expected a low standard of food from such a cheap all-inclusive offer, but what we got was very basic. The birds that ate from the bowls were chased away, and the bowls continued to be left on the buffet as if nothing had happened. Carbonated drinks were not available during breakfast, and the water, tea or coffee smelled of chlorine. As for alcohol, some bartenders tried to charge us for something that was in the all-inclusive offer, which we also didn't like and made us prefer to buy alcohol in the store than constantly ask for it. As for the animation team, this was the thing that bothered us the most. If you don't speak French, forget about any interaction with them. All the entertainment during the day or in the evening was only in French, and if you tried to take part in it, you were ignored. I wouldn't go back to this hotel again and I certainly wouldn't recommend it.

Andrea Cottone

The hotel is beautiful and decently maintained. Location is also great as you are close to a nice beach and town. However, food is just repetitive and low quality, with often dishes being extremely salty. For a short stay I would recommend it but if you are staying more than 4 nights, choose another hotel with better food.

Gmacdonald Westcott

I've stayed at many hotels in Egypt in the last 15 years the hotel itself is fine lovely pool nice rooms no English channels on tv not even the news ! Which is not that bigger deal but would be nice my issue is the food I eat most things and can always find something i like Egyptian food but this is awful I've been out 3 nights in a row to eat it let's this hotel down big time which is a great shame and for that reason only we will not return to this hotel

Mick Haddock

Rooms are perfect the cleanliness is brilliant and the housekeeping are fantastic. Staff around the pool are amazing. Entertainment is class. Lots to do in the day. Food is average not enough variety very repetitive. Pool cleanliness is poor. Excellent holiday first time in Egypt so very good.

Sherri Fall

Our room got upgraded when we arrived and was lovely,pools are great we stayed around the big one but the music started to grate on us same songs over and over again. Food was ok but again same meals every day. Drinks not the best. Water park is brilliant for all ages. First few days got hassled all day long for trips, tattoos etc they just don't leave you alone. Very close to the airport so can hear planes all night long. Entertainment on a night is dreadful we found ourselves bored. We went out with the animation team a few nights and that was great.Maisie was lovely and lots of fun,really looked after my daughter. Can't say the same about Alex though as he was drunk while at work and thought it was funny to fat shame my 15 yr old daughter. Disgusting behaviour from an adult man. Mina on the pool bar was funny and worked really hard. I would come back for the price I paid as I got a bargain but certainly wouldn't pay more I'd say it's a 3 star not 5

Sam Fitzgerald-Harvey

Staying here with my mum! I love this hotel the food is great apart from it being a little repetitive but over all good! Rooms are spacious our cleaner amed is amazing! As well as this the animation team is amazing fleur and Emily are the best!! Always telling us the program and getting us involved in activities The girls are amazing and made our holiday! 10/10

Olivia Alana

The animation team were lovely especially the girls , loved every minute. Would definitely recommend and come again. The hotel was so clean and nice with lots too do.

andy pocock

We have just got home. We were all inclusive. What can I say. The hotel was very clean throughout. Rooms were cleaned everyday. Hotel staff were very polite and helpful. Food was to a good standard with plenty of choice. The only two things that need improving in the hotel is the air conditioning. It works but isn't strong enough, barely feel that it is on. The other is the lifts. One was broken down which made it really hard for our family due to the numbers of guests using them. Spent a long time just waiting for a lift. We enjoyed our holiday and would visit again, just hope these are improved by our next visit. Thank you

KG KG

Great hotel located 10 minutes walking from the boulevard. Rooms were cleaned every day which is super! The food was amazing, much variety and the staff is working hard to keep everything fresh and clean in the restaurant. The bar for drinks has alot of variety, in the evening it can take a bit longer for you to order your drink but its worth the wait! Overall very good hotel for a great price!

Beth McKee

Overall it didn’t feel luxurious and wouldn’t hurry back. Staff weren’t very helpful, and was told different information from different employees. I had to ask three different members of staff before I was able to find the towel exchange (which was inconveniently only available between 10:30am-11:30am instead of just having bins of clean and dirty available throughout the day) and was hidden away near trees, so difficult to find. Felt like I kept getting palmed off by staff members trying to find it. For all inclusive snacks were only offered between 3pm-5:30pm. A lot of drinks you had to pay for separately. And no tea or coffee was available in the buffet area with lunch or dinner. Food was decent otherwise. Cleanliness was very mid. On our first day there were dirty shoe marks in our shower and balcony furniture was covered in a film of grime - so we didn’t want to use for our trip. Plenty of sun beds. Bottom of the pool was dirty.

Aly Alina

A dream vacation – everything was perfect! I spent 10 unforgettable days at Hotel Princess in Gran Canaria, and I can honestly say everything exceeded my expectations. The cleanliness throughout the hotel, especially in the rooms, was impeccable. Every single member of the staff – from reception, housekeeping, kitchen and dining staff, to bartenders – was absolutely wonderful. Everyone was kind, welcoming, professional, and always attentive to our needs. I felt truly cared for from the very first moment, which made my vacation relaxing and full of joy. The hotel has a calm, pleasant atmosphere – ideal for rest, but also great for fun and socializing. The food was delicious and diverse, the cocktails were perfectly made, and the attention to detail throughout the hotel was impressive. A heartfelt thank you to the entire team for a 10+ experience! I’ll definitely return and I highly recommend this hotel to anyone looking for a perfect holiday in Gran Canaria.

Florent Autret

We’re just back from our holiday and the hotel was perfect! The staff is so professional, friendly and always happy to help. Plenty of space in every area (bars, restaurant, pool). The room and the beds are massive ! The elevators are not that bad, not waiting more than 5 minutes for it. Well done to all the staff, we’ll definitely be back in a Princess hotel for our next holiday !!

4leaders 4leaders

I have been in this hotel for the few times, last vacation was 12/9 - 22/9. The rooms are older but nice and clean. The food is amazing. The hotel has amazing staff, my kids loved it because they were so kind to us. Special thanks to Dorjan in the main restaurant who was very polite and hardworking. The beach bar made the best cocktails and the staff were amazing and smiling, even though it was hot and they had a lot of guests. Our kids still remember them, especially Thomas and Sakhs and the others. The pizza on the beach is luxurious and the staff is amazing (George and his colleague). Thank you to Athina Daramara who is always very helpful. In conclusion, I want to say that the hotel needs renovation in some places (beach loungers, umbrellas and pool area), which is already planned, but the staff, beach, sea and food will make up for everything. The only possible negative I see is the distance from the airport. I love this place and will come back again.

מירי

I arrived at the hotel without expectations because of bad reviews from guests. And the experience was actually good. The reception staff are very nice. The restaurant staff are excellent. We were a very large family and it felt like they had no patience for us at the a ka cart restaurants. The water in the pool is frozen, even in September. The spa pool is also frozen. It is not clear why it is not heated. The chairs in the pool fold when you try to sit. If so many people complain about it, why don't they replace them??? The performances were nice. But I recommend starting them on time and not just writing down an hour, and the performance starts half an hour later. The kids' club when we were there, there was an activity listed and it didn't take place, which is a shame, the kids were really looking forward to it. The meeting with Minnie and Mickey is also listed in the amphitheater and there was nothing. In the end, it turned out that they were in the pool area. The atmosphere is good and pleasant in the hotel overall.

Elaine Mclaughlin

The hotel is outstanding, well cared for. The staff are amazing, especially the waiting staff with a friendly and attentive approach. The hotel dining facilities are excellent with beautiful and plentiful of freshly cooked food and fresh produce. And the waiting staff are a credit to the hotel. Great service from the bars with a varied menu of drinks. Our room was cleaned daily and the view across the sea was beautiful. Again, great house keeping!!!! Fridge full of drinks, restocked daily, coffee and tea facilities too. The hotel is situated near a shingle beach. Boat trips available. The swimming pool is clean and relaxing to lounge at with plentiful of loungers. There are lots of facilities to use including shops. The only minus for me is the transfer time to and from hotel. If you’re looking for a hotel based holiday then this is it. Excellent 👌

Piotr Chłoń

I had a wonderful stay at this hotel and can truly recommend it to anyone looking for both relaxation and great service. The atmosphere was welcoming from the very first moment, and everything was well organized and comfortable. A special mention must go to the bar staff – Depsine and Babis. They were absolutely amazing! Always smiling, attentive, and ready to prepare the best drinks with a personal touch. Their friendly attitude and professionalism made evenings at the bar one of the highlights of my stay. Thanks to the whole team for making my holiday memorable – I will definitely come back!

Abigail Harper

During my stay at Mitsis Maris, I had the pleasure of dining at the American à la carte restaurant, and I can honestly say the food was a 10/10. Every dish was perfectly prepared, full of flavor, and beautifully presented. What made the experience truly unforgettable, though, was the service from our waiter, Dimitris. He goes above and beyond every single time, always a friendly face, incredibly attentive, and genuinely dedicated to making sure guests have the best possible experience. His warmth and professionalism really stood out and made our evenings at the restaurant extra special. A wonderful combination of amazing food and even better service, highly recommend!

Julia Dowsett

This review is my own personal view, I have not been paid or asked to write this. We visited Cooks Club, Gouvia, Corfu in September for a week. I was extremely worried about going as I had read some really bad reviews and as this holiday was quite expensive it gave me a few sleepless nights, thinking a mistake had been made in booking it. We booked a swim up room, all the photos on their website are very true as to what the hotel looks like and we liked what we saw from them. We shared the pool with two other rooms. We had a room facing down the hill so we only got the sun for a few hours in the morning and we had to suffer the noise (music) for most of the day from the main pool. My husband said it was not the music that was the problem but the speakers that gave us the constant thump. Also, as we were reasonably close to the main bar we also got the evening entertainment, which was mainly music again, and at least two nights out of the 7 this went on until midnight, not the peaceful holiday we thought we were going to get. I could not drown out the music even with ear plugs. This does not go with how they portray their hotel on Facebook and elsewhere. We would have moved rooms but I sustained an injury whilst there so, we stayed put, so would say if you want to go but need quiet try and get a room on the tranquil pool side as they did not hear most of this racket. Our room was very clean and adequate but having sustained an injury would have appreciated a better chair to sit in, other than the rattan one and also would have liked somewhere I could sit to do my hair etc rather than stand. We were supplied with towels for our sunbed every day, and plenty of water. A pity they did not utilise the fridge better and supply some soft drinks and a couple of beers, seeing how much the holiday cost us. Due to my injury we were unable to partake of the 2 a la carte restaurants, Campiello and Smoke & Grill, as they are both away from the main hotel and I could not walk up or down to either. The food in the other restaurant was okay, breakfast was a buffet, better than some we have been to but not as good as others. The lunch and dinner menu is on an app, from which you have to order, the food came very quickly which means it is already cooked, again some meals were better than others but not outstanding in anyway. For the money we paid do not think it was value for money at all. Snack type food could also be found at the bar area near the main pool. The drinks menu, the free one, is adequate, if you want anything else there is another menu with prices on. With regard to my injury, it happened in the hotel, no one’s fault I was not paying attention. I cannot fault the hotel in there help and assistance. I am sure that this hotel would suit a lot of people, but for the price we paid we would not go again, the music alone was enough to put us off but the food situation was not really our thing either, also they allow smoking in all outside areas which was not what was stated on Google when I was checking.

R B

I would recommend this hotel if you would like a chilled getaway. The hotel was stunning, the rooms were lovely and the overall atmosphere was fantastic. The food at this hotel was amazing for an all inclusive. There was a great range of food options, and I liked how the lunch menu was different everyday. I also liked how you can book restaurants within the hotel, as it felt more convenient than going outside the hotel as there isn’t too much to do in this location. The staff were so lovely and so attentive. One thing I would say is I wish there was more evening entertainment rather than a DJ, as there is a DJ at the pool and it was the same music all day (which was nice), however I think it would be nice to get evening entertainment. Would stay here again in the future!

Bill Rollingson

The location, despite being largely in the middle of nowhere, is well serviced and easy to get to. There really isn't much around the local area but the bus does stop outside, so it's easy to get away for a trip around Corfu. Our Welcome to the hotel wasn't exactly ideal, we got in late and were expecting food but only received a cold wrap from the people behind reception. Who didn't seem happy that we'd arrived late, as if that's our fault. I was expecting more than this when you market yourself as a 5 star. The rooms were nice but had some problems. The bathrooms aren't private at all, a tiny area of the room that only has a semi-fogged up glass door. You'll need to be real comfortable with the people you are travelling with to make it work. Also, the double bed is two singles pushed together, which just aren't comfortable. Again, not features I'd associate with a 5 star. Food was decent but not amazing. You'd expect a Michelin restaurant with a 5 star rating but that wasn't the case at all. Breakfast is a buffet, not good enough quality fresh fruits or cooked breakfasts. Lunch might have been the saving grace, burgers, chips, sandwiches etc, not mind blowing foods but still solid. Dinner was often disappointing, you pay for all inclusive but quickly find out that the options are very poor and are expected to pay for any decent meal. Staff were obviously told to promote the Paid menu at every chance. Too many nice meals not included with all-inclusive. Same goes for drinks, anything nice wasn't included. The pool was nice and modern. The sunbeds were often taken from early in the morning. They only give out towels at 10am, so if you haven't brought your own towel, all of the beds will be taken. Again, any good establishment would keep on top of this and actively remove towels. The music was horrible, DJ playing music with no lyrics, as if they were going to get copyright infringed. Your experience may be made worse by other guests who are staying, but this really depends on luck. I fear for anyone staying here if there's a rowdy Stag/hen party also in attendance. Overall, I'd give the place between 3-4 stars. Certainly not a 5 star, anyone giving it these ratings has simply never stayed in an actual 5 star.

Jennifer Barrios

I left a swimsuit and scarf out in the balcony to dry before our early flight the next day. I left in a hurry and forgot it there. This was not my first experience leaving something behind at a hotel room, but definitely the time with the most unhelpful staff. I called the next day and the front desk person mentioned that someone would be checking with housekeeping and would be calling me back. No one ever did call me from the hotel I tried back 4 days later- asking this time for a manager. They shared that they would email me or let me know as soon as possible. They called back and shared that no one had reported or turned in anything. I have traveled to many places and stayed at nice hotels, this was the first experience I’ve had where something I owned went fully missing. I agree with the other reviews- the service is just off here, there is a strange vibe with those who work here. I would not stay here again. Other disappointing factors- 1.) They have limited parking and ask that you park off premises then make you walk not through the property but around through the drive in gate. 2.) The food is mediocre at best

Jilly Furley

We had a wonderful stay at Cooks Club Corfu, my husband and I needed a little break & re-charge from our busy work-life. We wanted somewhere relaxing in a lovely setting and this was perfect. Beautiful hotel and rooms. The food was great, different all inclusive experience ordering from the app, but the food was amazing... the best part is, they also catered well for Vegans with a separate menu to order from. We also loved the cocktails and drinks selection, cocktails with chilli syrup is a game-changer! delicious. I miss my morning iced coffee by the pool. Please say hello to the local cats for us, until we return again :) J&J

Mal Narat

I’m quite conflicted about this place. The ocean view room we booked is the best choice we made. The view is stunning. Everything else has been a disappointment. We are from Canada and are accustomed to staying at amazing resorts across Mexico and the Caribbean The negatives: 1) We booked a premium suite with ocean view on the 9th floor and paid $2000 for 7 nights (with breakfast only, not all inclusive). The hotel gave us a king bed with two broken spring twin mattresses. We were too tired to deal with it on our first two nights. We called in on our 3rd night, guest services mentioned it would be taken care of immediately. We return after dinner and it still hadn’t been switched. We called to let them know to switch it in the morning as we were going to sleep at 10 pm. At 10:30 pm two men arrive with 1 twin mattress (the bed requires 2 twin mattresses). We then again call in the morning to let them know we’re headed to breakfast and to bring the second mattress, again we had to call in for the 6th time to get it changed. 2) The rooms don’t have irons. You have to call to request for it. The first day the iron arrived within 20 min. The second night we waited for over an hour for the iron, gave up and left to dinner. 3)The pools aren’t heated, which is a shame because the rooftop pool is quite nice. There is no beach, hence they should warm up the pool as it is the highlight of this resort. Something to note, the sun rises on this side of the resort, by 3 pm the sun is no longer directly hitting the pool and gets very cold. You’ll see everyone using loungers and the pool very empty even on sunny days - it’s because the pool is ice cold. 4)Strangely the indoor pool that’s a part of the spa where they have spa music playing is adults only early in the day. In the afternoon until 8 pm, kids are allowed. It gets quite noisy and loud with kids. The steam room is nice but adding a little eucalyptus oil or lemongrass oil would make it more enjoyable as there is strange damp smell. 5) The breakfast buffet is mediocre. The cafe station is great but it’s the same breakfast spread every morning. A little variety would be nice; omelette station, crepes, waffles, etc. 6) We stayed on the 9th floor and the entire time during the day there were loud noises from the floor above - a lot of drilling and furnitures being moved around. We think they are renovating. 7) Housekeeping only switches up towels. They don’t seem to clean the floors or even replace the mugs. The room feels and smells damp. Because there is no air circulation, the towels never dry inside. 8) Evening entertainment needs work.

Aoibheann brennan

From the moment I arrived at Qawra Palace Resort and Spa, I was impressed by the beautiful setting, the excellent facilities, and the warm hospitality. The food was amazing too but what truly made my stay unforgettable — and what I will carry with me long after my holiday — is the incredible entertainment team. In particular, Roger, who deserves every word of praise I can possibly offer and more. Roger is, quite simply, the heart and soul of the entertainment at Qawra Palace. His energy is absolutely infectious — from the very first evening show, you can feel the passion he pours into every performance, every dance, every interaction. Whether he’s on stage dazzling the crowd with his talent or mingling with guests and making everyone feel welcome, Roger radiates a kind of light that draws people in. What sets Roger apart isn’t just his skill as a performer (though he is exceptional in every way — talented, confident, and consistently engaging). It’s the genuine joy he brings with him. You can tell he loves what he does. And that love is contagious. He gives 110% night after night, with tireless energy and unwavering enthusiasm. Watching him perform is a reminder of how much impact one person’s passion can have on others. But beyond the stage, Roger is one of the kindest, sweetest, and most down-to-earth people I’ve ever met. He goes out of his way to make everyone feel seen and appreciated. Whether you’re a returning guest or it’s your first night, Roger will remember your face, greet you with a warm smile, and make you feel like part of the Qawra Palace family. He’s the kind of person who brings people together — and many of the best memories I’ve made on this trip are thanks to the atmosphere he helped create. The entire entertainment team deserves credit as well — they work so hard to put on a diverse range of shows that are fun, lively, and engaging for all ages. Every evening is something different, whether it's themed nights, games, dance parties, or live performances. It’s clear how much thought and effort goes into planning and executing these events, and the team’s chemistry really shines through. Still, there’s no denying that Roger is a standout. He elevates the entertainment experience from “great” to “unforgettable.” I honestly cannot imagine the Qawra Palace without him — he embodies everything that makes this place so special. He’s not just an entertainer; he’s a storyteller, a motivator, and a genuine soul who brings happiness wherever he goes. If you’re considering staying at Qawra Palace, do it. And when you go, make sure to catch the evening shows — you’ll be treated not only to top-quality entertainment but also to the magic that is Roger. Thank you, Roger, for making this holiday so special. Your energy, passion, and kindness have left a lasting impression. I’ll be back — and I hope to see you again soon!

Melanie Barnard

Just come back from a week here. Our family room was amazing had a jet spa tub in it great hit with the kids. Food was good. It's all inclusive very much the same which is what you would expect never went hungry good variety. Drinks were also good one of the best all inclusive hotels we have been too. Location is good quite close to everything. Friendly staff great entertainment! Can't fault it.

karen o'connor

Had a great holiday here. We were upgraded to a sea view room with stunning views! Good breakfast buffet, we didn't do all inclusive so can't comment on dinner but service was excellent. The Spa was lovely and the rooftop pool was really fab. Enjoyed our stay a lot.

Imogen Thornhill

Room layout is nice however there is a constant smell of mould/dampness in the room. The floor in the room was not swept for our whole stay. The shower head comes flying off if you put the shower on full. On the last day just before your flight, they take off the all inclusive wristbands and so you’re not allowed any food or drink until your flight as they put temporary yellow wristbands on, which just allow you to stay in the hotel buildings and use the pool. There was also a lot of people who on several days, got into the hotel and was on the top floor pool area without a hotel wristband, which they were escorted out.

RISTEÁRD LDN

Fantastic Stay at Grand Muthu Oura View Beach Club! From the moment we arrived, our experience was excellent. At reception, we were warmly welcomed by Barbara, who was polite, kind, and incredibly helpful—she’s a real asset to the hotel and set the tone for a wonderful stay. The hotel itself is huge and beautifully equipped, offering everything you could want for a relaxing holiday. There are multiple pools, a well-equipped gym, and direct access to the beach, which is absolutely stunning. Our room was spacious, clean, and comfortable—perfect for our needs—but I have to admit, most of our time was spent enjoying the beach and pool areas. The food was excellent and offered plenty of choice. We had breakfast and lunch every day at the Aqua Bar, and both were consistently tasty and fresh. In the evenings, there’s the Jac Restaurant, which serves a huge buffet with something to suit everyone—available every night and well worth visiting. We also tried the themed restaurants throughout our stay: Piri Piri (Night 1): Delicious and full of flavour—highly recommended. The Grill (Night 2): Nice, but my least favourite of the ones we tried. Teppanyaki (Night 3): My absolute favourite! A fun dining experience and the food was outstanding—don’t miss it. Tapas (Night 4): The only one I didn’t personally enjoy. Indian (Night 5): Fantastic—packed with flavour and beautifully prepared. Overall, I had a wonderful stay and would definitely recommend the Grand Muthu Oura View Beach Club to anyone visiting Albufeira. If you need assistance, seek out Barbara at reception—she’s fantastic and will guide you through everything, including exploring the wider MGM collection of hotels.

F. murphy

Definitley not 5 star. Rooms need a major overhaul and looking nothing like the booking we made. Was told all rooms come with single beds and doubles aren't available. Slowest elevators I've ever encountered so you better have your walking shoes on if you want to get up and down to your room quickly. Can't fault the location, very little noise with the strip being close by and great for beach front access.

Kirsten Jones

This hotel is an awful. The facilities are extremely dated. We booked a standard deluxe room and at check in were told we received a complimentary upgrade to a 1 bedroom apartment. The apartment was dirty, and dated. The hallways are dark and the hotel has no character. We were able to change rooms but even that room was dated. No character and there were dead bugs in the light fixtures. It also smelled of sewage during the day in many areas of the hotel. The drinks were watered down and the food was not good. The best thing about this hotel is the location and the pool.

Mark Holgate

Went for a weekend Room for 3 mates was really big and really comfy…. Location was great and right next to strip… Breakfast was great for what you need and staff really friendly… Also let us check in early so that was really helpful too

Paul Fryer

It's hard to believe the Grand Muthu advertises itself as a 5-star hotel. The entire property feels dated and neglected. There are no complimentary hotel loungers on the beach; instead, guests must pay extra. Hotel-provided beach towels can be hired for €20 each, with only €10 refunded upon return. Our room was worn-out and showed signs of poor maintenance, including some areas that weren't properly cleaned. The bathroom fixtures appeared to be decades old, well past their prime. Access to the themed restaurants required advance booking, but they were already fully booked for the next two days when we checked in. The drink selection was underwhelming—beer was the only decent option, and even that was served in small plastic cups. There were also signs and rules posted saying things like no loud music from balconies and that towels left on loungers would be removed if people were trying to “reserve” them. But none of these rules were actually enforced, so people just did whatever they wanted. It made the place feel kind of chaotic. The outdoor pool was pleasant when groups of people weren't playing there own music loudly, and the staff were friendly and helpful. That said, I won’t be looking to stay at any Grand Muthu property again soon.

Michelle Walsh

This hotel is advised as 4 star but sadly it is at best an average 3 star by Irish standards. The hotel is in need of a major update and is very poorly maintained in some areas. However, the pool area is fabulous with views of the Mediterranean are breathtaking. We were always able to get sunloungers and umbrellas not matter what time we visited the pool. Make use of your balcony to watch the amazing sunsets. Rooms are large but again dated. Beds and pillows especially fall short in the comfort department. Food is buffet style and is good overall. The drinks menu is limited and what is on offer is of poor quality, especially the beer and wine options.There are no international drink labels on offer at the bar either if you wanted to upgrade your drink to your usual tipple from home. This proved to be a major barrier to our travel group enjoying their evenings in the hotel. I don't drink alcohol and found the soft drink options to be fine. We had a few minor issues during our stay which were dealt with immediately. The staff are hard working and friendly. Rooms above or near the nightly entertainment will be disturbed by the noise. Overall the location is the major draw for this hotel, the pool was amazing. If you can overlook the faded grandeur of this hotel it is a good option for pool lovers and is close to the main strip and a short distance from Coral Bay beach.

Yirga Berhane

I had a lovely break from start to finish! We arrived late at night on 27/07/25, after 10 PM. Even though dinner time had finished, Loretta at reception kindly offered us dinner. She is such a lovely and welcoming person – thank you, Loretta! All the hotel staff were professional, caring, and attentive throughout our stay. Our room was cleaned daily to a high standard – thank you to the housekeeping team! Both the indoor and outdoor swimming pools were clean and well-maintained. My son and I also really enjoyed using the gym and sauna – everything was fantastic. The food was amazing – honestly some of the best I’ve had on a holiday. I felt completely relaxed and was able to make the most of all the facilities, which meant a lot given how busy my life usually is. This was truly one of my most unforgettable holidays. A very nice hotel that I would definitely love to return to!

Shaéla Hatboulom

A little feedback on my stay, a great hotel! A top welcome! Welcoming waiters! Especially Best, Jehu and Mariana, big favorites, they are great! The super friendly cleaning staff! Nothing to say! The only shame is that in the evening you can hear the music quite a bit from the hotel room... and regarding the meals, a little more variety would have been great, but it's still super good, so not too disturbing. Otherwise, having booked on Booking.com, we were told there was a shuttle from the airport to the hotel and vice versa, but on site there isn't all that... it's a shame... but otherwise GREAT

Andreas Burger

The hotel has wonderful facilities and potential; the staff seemed to do their absolute best with what has been offered to them. The stay was pleasant albeit that there are some down sides… Waiters were wonderful. The pool is continuously cleaned and the grounds are maintained but THE HOTEL IS VERY OUT OF DATE … there is alot of maintenance that needs to take place, polishing the floors, vacuuming the carpets (appalling), sliding doors don’t close nor lock; the elevators are absolutely disgusting… the entertainment was enjoyable as they really tried their best to keep the guests happy. The hotel store is extremely overpriced- All in All this Hotel needs to be Updated.

Jess English

Cannot fault this hotel after reading reviews was worried however there is a new entertainment team which are great, rooms cleaned daily, good food and the staff and incredible. Had an amazing stay thank you. Would definitely come back here. Each night are themed foods my only gripe is the beach which is difficult to get in with all the ticks but not the hotels fault. Manager was very accommodating also meeting my child’s additional needs. Only thing I would recommend is disability pool access as the older people staying struggled to get in. But for us 4 star absolutely

Rudi Plovie

Just spent two weeks at Mitsis Ramira, for the third time! Another wonderful experience! Beautiful room, sunbathing by the sea or pool, a lovely stay. A healthy hour's walk and you're in the center of charming Kos Town, or you can take the bus and be there in less than 10 minutes. All the hotel staff do their utmost to make your stay as pleasant as possible, from the very friendly and helpful reception staff to the restaurant staff, the cleaning staff, and more... For any questions or advice, we could always contact the very attentive guest relations officer Ioanna. Special thanks! Delicious food in the à la carte restaurants. For a drink, you can visit the terrace or bar all day long, with a special thanks to Charissa for the very attentive and friendly service on the terrace!

Roy Parkinson

All inclusive for one week. Friendly and helpful staff throughout. Food and drink decent. No sun lounger wars. Pebbly beach with nice comfortable sun beds. Shower could of been more powerful but was ok. Three great pools but the water was quite cold. Went in September with other family members and would definitely return.

Nancy Rennen

When we arrived we didnt have our suitcases and corendon was not helping at all. But the reception was so Nice and friendly. They helped us a lot and they did a really Nice job! Our room is beautifull and the food is very tasty. Dina, Ioanna and Migena and Losantos were the best and always smiling

Natalie Mirzoeff

Thank you for a wonderful stay! It really is an all inclusive hotel. From the 24/7 food and great mini bar that kept refilling. Staff where amazing! Very friendly and helpful, always wanted to help with a huge smile. The only down side are the rooms which are a little dated. We'll definitely come again 💓

Mara Sartorio

The room was very nice with a balcony. The staff was friendly and helpful. The food at the beach was good. Drinks at the beach and pool bar were always fast and good. On the day we arrived there was hair and pieces of glass on the floor. There was no shower gel. We left a note for the cleaning lady and asked at the reception. We received it 2 days later. The luggage room is always open and unsupervised, so be careful.

Elz Norris x

We absolutely loved staying here! The hotel itself was stunning, the room was spacious & the balcony was lovely and big! I can’t put into words how lovely and kind the staff were, they made us feel so welcome. The food was delicious & the drinks were great! The pools and everything else were just amazing. The area is lovely with so much to do & the locals are very friendly. Entertainment was very good too and there’s a kids club that my son really enjoyed, a big thank you to Samia who was so incredibly lovely and so good with my little boy! We landed early hours this morning and we are already missing this place so much! We will definitely love to come back!

Sophie Allan

Hotel was amazing! Service from all staff was fabulous. Rooms were massive and cleaned to a very high standard. Food and drink was lovely, with lots of choice. Entertainment was first class, Michael Jackson show was my favourite, but all shows were brilliant. Area is very good for excursions or relaxing at beach. No complaints. Brilliant holiday.

Clare Fisher

Stayed here for a family holiday of 8. We really enjoyed our stay the staff are amazing and can’t do enough for you! Rooms were modern, spacious and clean. Although cleaners could do with wiping over sides in bathroom and mopping floors more. Food was good quality with various selections of tagine, pizza, pastas, soups, veg and salads but not enough meat selection for me and got a little repetitive. I don’t do breakfast but I did a couple of times for excursion days and they offer omelettes 👌 All inclusive drinks were great! The wine is the best I’ve tasted in all inclusive, in the evening there is a champagne and cocktail bar and they will make pretty much anything you ask for. There are plenty of sun beds around the pool but people do get up at silly o’clock to reserve the front row ones directly around the pool and some are claimed and not used all day so I think a sun bed monitor should be put in place. Daytime entertainment needs improving a little with more variety and better quality but again the entertainment staff are so much fun! Night time entertainment was mediocre just the same ‘Brazilian dancers’ every night with a different theme. Could do with bringing in the occasional professional act to mix it up a little. All in all fabulous hotel and amazing staff, I would definitely visit again.

Vanessa Wareham

Where do I start defiantly not a 4 star at all.i just had 10 nights here won't visit this hotel again. (Pro's )nice pools but very cold. Staff OK once they get to know you. Drinks fine. Beach is lovely. Unfortunately there are issues with the food massively cold, you can't read the signs to small of what your eaten hardly no meat, don't waste your time on the toasters unless you got 10 min spare. The pool food is a little better but needs covering as rolls hard not much selection. Be up early for sunbeds or you won't get one and once you check in ask for a towel card we didn't know this to day 3 as there's no iternary in your room or paperwork. This hotel is not mobility friendly at all alot of stairs, they have wasted space out the front could do with more sofas or table a chairs as never enough room on veranda, entertainment in 2 placed very repetitive. No supermarket around have a tiny shop on site if you can find it open, another waste of space as there's room for a large supermarket there. But I won't visit this hotel again unfortunately.

Vince Loy

*It looks nice on paper - what you get is alas somewhat different - clean and pleasant but tired rooms with no amenities - fridge in the room empty not even water - we had to ask and were given a carafe and 2 glasses - there are drinking water machines dotted around but it involves a walk to get to them and carry back a full glass carafe - had to pay to borrow an iron (refundable) and if you want to use the safe it’s 20 odd quid a week (no refund) not what you would expect from a better class of hotel and all inclusive *meals were ok if repetitive and meat was pretty scarce on the menu - only actually had one hot meal and that was when the cook made it in front of me how they satisfy food standard requirements I have no idea and surprised more people weren’t sick - that said there was always something to eat and it tasted pleasant enough * Staff were less than expected - they do what they have to to ensure they pick up a cheque and that’s about your lot unless you go in tipping big or are young and female we ate every night at the main restaurant and not once were offered a drink - not that we wanted one but it would have been nice to have been asked - start tipping and they were like flies round poop - majority of the time you might as well be invisible only time we were actually approached was to complete this review with big false smiles * Place has no soul and there is very little to do except sit around the pool and drink - private beach is a sectioned off part of the main public beach and only a 30yd walk from security but plenty of time to be harassed by the beach bums trying to sell sunglasses, t shirts and hats…. does it have potential yes - are they taking your stay and enjoyment seriously no - would we come again absolutely not - would we visit Morocco again probably we’ve been told some good things about Marrakesh so maybe

Kaylee Skinner

Just got back from a 3-night girls holiday here and overall had a lovely stay. The hotel itself is beautiful with plenty of entertainment going on throughout the day. If you’re looking to relax in the afternoons though, be prepared for quite loud, heavy music around the pool as they do try to get everyone involved in activities, although the music is loud, it’s still a relaxing hotel. The food was great with lots of choice fresh pizza made throughout the day and a nice selection of rolls and snacks. You definitely won’t go hungry at this hotel. Rooms were clean and comfortable, although we did have an issue with ants. As soon as we called reception, housekeeping came straight out to deal with it which we really appreciated. There’s also a free shuttle running to the markets, and you can book tours directly through the hotel. We did quad biking and a sunset dinner, and honestly can’t fault it. I’d definitely return to this hotel again perfect for a fun, lively holiday (with enough relaxation too).

Phoebe Prett

We had the most amazing time for 11 days at the Sol oasis hotel. From checking in to checking out the whole experience was amazing, the staff are so friendly and go above and beyond to make you happy. The facilities are clean, tidy and well kept. The activities team are 100% the best people ever. A huge shout out to Khalil who made the holiday 1000000% better, his laugh, humour, jokes, dancing and love is amazing he is an adorable human being. Everyone who we interacted with was also amazing.

Louis OutKast

Had the privilege of spending 5 nights as the Sol Oasis and really enjoyed the experience. The staff were brilliant and extra special shout out to Majid. He set the tone for the experience with his exceptional customer service. Assisted with the booking of our tours and couldn't help enough. Anyone who has engaged with him would know and appreciate the asset he is to the Sol Oasis. Great food, brilliant bars, clean and cool rooms, brilliant maid service and helpful staff from the gym instructor to the yoga teacher. Shuttles to the main shopping malls also so inlcluded. You really couldn't ask for more.......

Mark BR

This hotel was outstanding for so many reasons. Staff - all staff were exceptional. From the front desk, to the bars and restaurants and the animation team - everyone was fantastic. But an extra special shout out to Jenna, Mo and Soufiane who really stood out as exceptional people that are a credit to the hotel and made our stay very special. Entertainment/Animation Team - the whole team were excellent and had a wonderful ability to get you involved. They create a wonderful atmosphere through the hotel and make a real effort to get to know people. The best team we have seen by some way. Food - excellent variety and very good quality. The head chef also took a real interest in our experience from the start. Rooms and facilities - the whole resort is incredibly clean, including the public toilets. Our room was lovely and very spacious (Family Suite). We would return for sure!

Tasnia Rahman

Avoid if coming with young children. Upon arrival we were giving a room that was infested with ants from the balcony - ants in the wardrobe all over our things. No like for like room available without ants in and we’re told we can pay for an upgrade. Luckily a manager heard our complaints and we were upgraded to a family suite for free. Food in the buffet changes everyday but most foods are either bland or too salty. Avoid if you have tastebuds. Seems like food is better on the weekends and they don’t bother Monday-Thursday/off-peak. Requested room service one day - 1 hour later and still no one called me back with a menu. Likewise, requested an iron twice and no iron was sent! Spa facilities were very good. Soufiane was very helpful. Mohsine refused on multiple occasions to make us non alcoholic cocktails that weren’t the 3 listed on the menu when every other bartender made us everything. Moroccan a la carte bland and same foods in buffet. Spanish a la carte OK. Kids pool freezing cold and full of water sparklers that our baby didn’t like. Private transfer from airport to hotel was great and spacious. Hotel to airport they stuck us in a taxi where we had to have our prams and luggages on all the seats - they had forgotten to book our private transfer and got us a normal yellow taxi! Overall a stressful holiday with a baby. Would not recommend- the hotel guests average age was 60+

Muna Nagi

The hotel makes a great first impression – the exterior, lobby, and grounds are clean and well-maintained. After a long 12-hour journey, we arrived around 1am, it was nice to be offered something to eat at that time however we arrived to a room with poor AC, a clogged bathtub, and a faulty door lock. It took multiple visits to reception the next day to get a room change. The new room was better, but both rooms showed signs of wear and tear. The biggest issue throughout our stay was the inadequate AC – old systems made it hard to sleep comfortably. We also experienced ants, faulty lighting, dusty wardrobe shelves, and patchy WiFi. Pillows did not smell fresh and cushions had an unpleasant smell, they need a wash. Another downside was the cleanliness of the douches in our bathrooms – most had a green residue from not being washed thoroughly, while the douches in communal areas were spotless and shiny. Food-wise, the all-inclusive buffet offers variety, but after 13 nights it became repetitive. It would benefit from more diverse and flavorful options like Indian, Chinese, or Mexican dishes. Drinks options were good (non-alcoholic), delicious pina-coladas. Restaurant staff, chefs and waiters were lovely and accommodating. The animation team (especially Chico and Ramos) were fantastic, providing great activities for both kids and adults, though the evening program could be more streamlined as there are long waits between the kids and adults entertainment. The pool and beach facilities were clean and convenient though you do have to wake up very early to reserve a bed. Sometimes there is a wait for the lifts which are very small and only hold 6 people at a time. The spa experience was underwhelming – the space lacked ambiance and upkeep, no candles, the massage bed looked down onto rusty screws, relaxing music kept cutting, though the massage itself was okay. You have to pay to use the Jacuzzi, which was freezing cold! Not enjoyable at all, when I addressed this with the spa receptionist she made excuses that during hot weather they keep it cold even though it was not a hot day. I even advised her others had complained of the same. She asked when I was leaving and when I replied the next day that was the end of the conversation. So a real lack of wanting to put things right demonstrated. Spa was a real disappointment. Overall, this is not a true 5-star hotel, but is considered by locals as thee best hotel in Mahdia. It’s good for families and couples, we would come back but we’d recommend a shorter stay and now we have lowered our expectations of the place, it may be more enjoyable next time.

Magdalena Aleksić

The hotel is great, we are very satisfied. We stayed for 11 days in July. First we got very large room on the fifth floor but we change it because it was loud (central ac) than we got on the first floor and it was very nice and quiet. Great stuff, great people, very friendly and helpful. The food was excellent. The entertainment was great, specially yoga guy and Maya from mini club. She is great with kids. Our daughter loved going to the mini club and disco. The beach is beautiful and the sea also with a lot of shells. We highly recommended this hotel.

Agnieszka Okoń

We recently stayed at this hotel and overall had a very good experience, although there are a few areas that could be improved. Pros: •Beautiful and well-kept hotel grounds with lush greenery. • Brand new, comfortable sunbeds by the pool. • Clean and well-maintained swimming pools. • Delicious food with surprising touches like homemade fries and freshly baked croissants for breakfast. • High-quality desserts, far above the usual all-inclusive standard (no cheap cream-and-gelatin combinations, but real, tasty ingredients). • Well-stocked shops on-site, very convenient. • Friendly and helpful hotel staff, always willing to assist with a smile. Cons: • The beach was disappointing: dirty, poorly maintained, and with much worse sunbeds compared to the hotel grounds. There are about 3-4 sunbeds for 1 beach umbrella which take all the free space on the beach. If you want to get 1 sunbed you will have a stranger „neighbour” 20 cm next to you. • Too few elevators for such a large hotel, leading to long waits.

Deepak Jain

This hotel was quite a unique experience. The staff at the checking were a little bit rigid, with the exception of the bellboys , who were very decent. The animation team were great and very engaging with all of the guests. Very fun ,very decent crowd. The room were very neat and clean. The housekeeping staff were also great and lovely. Again the alcohol was terrible, all local produce included, no decent alcohol was in the all-inclusive. With the exception of Kingston gin everything else was .... Just ok. Some of the waiters were very very nice. Son of the bar staff were very weird and arrogant. Water in this place again was an issue. The gym was terrible, completely dated , machines creaking. No water for anyone who wants to work out. The restaurant.... The same food was repeated almost every day, would not say it was five star quality with the exception of the pasta stand. The fresh grilled food was decent. The waiters and the service staff were decent. One exception was the fresh fruits, I normally eat a handful of dates every morning, one serving the dates will completely infested with dead insects.... When I brought this to the attention of the staff they shrugged their shoulders and said sorry better luck next time. Don't expect this from a five star.... Therefore I would give this place more of a four-star rating.

Inês Marques

We spent a wonderful 7 days at this hotel. Everyone is very welcoming, and the animation team is always attentive to our well-being and making sure we stay entertained with plenty of activities. On top of that, the cleanliness is impressive and far better than I expected. It was a truly lovely holiday!

Gena Henen

Amazing vacation. I spent 5 days- 4 nights with my family at Stella Gardens. The hotel is amazing, the service is great, staff are very friendly and respectful. You can feel safe, comfortable and confident that your kids are safe and enjoying everything. The food is very nice, high quality and very tasty and clean. The shuttle is always ready to take you to / from the beach. The beach water is crystal clear. You can see fish swimming around you. If you go the end of the pier, you’ll be able to enjoy one of your best snorkeling spots. Make sure to take your own snorkeling tools or you can buy them from the hotel store. Excited to go again one day. Thank you for the amazing vacation!

Omar Elsayed

I had an amazing stay at Stella Gardens Makadi. The resort offers excellent facilities, from its spacious rooms to the beautiful swimming pools and well-maintained gardens. The staff were very welcoming and always ready to assist, making the experience even better. The food options were varied, catering to all tastes, and the beach was perfect for relaxing. I would definitely recommend this hotel for anyone looking for a comfortable and enjoyable holiday

Tarek Mana3

My recent trip to Stella Gardens was incredible! I can't recommend this resort enough. The food was fresh, delicious, and offered a huge variety, The staff truly made our vacation special. Every single person, from the front desk to the housekeeping and animation teams, was genuinely friendly and helpful. The animation staff, in particular, did an amazing job keeping everyone entertained with a wide range of activities for both kids and adults. They were always smiling, went above and beyond, and truly seemed to care about making sure every guest had a wonderful time. We can't wait to return!

Владимир Манжула

We stayed at this hotel from September 17th to 23rd, 2025. Tour operator: FAN&SUN. We haven't been to Egypt for 11 years, but nothing has changed. Excellent food, alcohol included until 11:00 PM (after that, you can buy vodka, gin, tequila, and whiskey at the lobby bar for 6 euros per bottle of 0.75), beautiful sea, and you can snorkel from the pontoon and see numerous fish. We went on a boat trip with diving, a bathyscaphe ride, and snorkeling from our tour operator for $60 per person. In the evening, we gathered near the main stage to watch the evening show, and then relaxed until the early hours. Disclaimer: upon arrival in Hurghada, you need to pay a visa fee of $25 per person. Our tour operator did it themselves, we had to stand in line for 30 minutes, and then they tried to sell us the tickets for $30 instead of $25. I recommend going to the Egyptian officials next door and buying them without waiting in line for $25.

Chris Haydon

Mahmoud was amazing. He went above and beyond for us. Other customers really appreciated his attentiveness. Nothing was too much trouble. We had a new drink every time our glass was empty. He was very virtuous and respectful. He is an asset to your team. He was a credit to the hotel

Milica Cvetkovic

⭐️⭐️⭐️⭐️⭐️ Our stay at this hotel was simply unforgettable – the best vacation we’ve ever had! From the very first moment, we felt warmly welcomed. The staff is incredibly friendly, attentive, and always ready to help. Especially Ms. Rita, who was so kind, caring, and helpful – we are extremely grateful to her. The hotel itself is beautiful, the rooms are very comfortable and well-maintained, and the food was absolutely amazing – so fresh, delicious, and diverse! Every moment here was pure joy. We wholeheartedly recommend this hotel and are sure that anyone who stays here will have an unforgettable experience. Best regards Family Cvetkovic

Hadas Cohen

We traveled with 3 young children. The good: Beach is near, pleasant, not too crowded, has nearby bar and restaurant, toilet, water sport. Water park is amazing, the kids absolutely loved it! Family room were spacious and tidy. The ok-ish: Food. Not bad, but could be better! We managed to book couple of restaurants after talking with the guys face2face instead of using online reservation. Liked the beverages and ice cream very much. Must improve: Kids club was affectively not working at all. No activities, no toys nor games. Very disappointing as we were in another hotel last year were the kids enjoyed the kids club almost all day long. The ladies working there said "there's not enough children for starting an activity" - every child that got into the club saw nothing interesting going on so he left. They didn't greeted a single kid with a smile. It seemed they really don't want to be there. Overall great location, comfy rooms and amazing sea view. Will return again only if kids club will actually work because it's really important for us.

Tomáš Němeček

Probably one of the best hotels I've ever been to. I was there the last week of September, so the weather was still comfortable and the hotel was not fully occupied. Because of this there were no queues anywhere and you could always find a free spot at the pool or beach. The staff was friendly and amazing, pool and beach very well maintained and clean. In fact everything everywhere was very clean. Selection of food was huge and everything was very tasty. We tried four of the a la carte restaurants and I can really recommend making reservations and try the food also there. And last but but not least - the animation team - absolutely amazing group of people. The programs throughout the day and the evening show, everything just crazy good. I can recommend this hotel and will fir sure come back again.

Jo Monica Clipboard Markham

The second visit for us the first for my parents. We were welcomed back like old friends. There are so many things to praise, spotlessly clean , lovely pool and beach settings, variety of restaurants but it is the staff that makes your stay exceptional. Spyrus and Adriana in the Medallion restaurant are exceptional , Nixos is an amazing barman and the entertainment team Francescu , Angela, Stephan were fabulous. Thank you for a wonderful stay Princess hopefully see you soon

Petr Kucek

Absolutely amazing family holiday! ⭐⭐⭐⭐⭐ We stayed at Princess Andriana Resort & Spa in July 2025 and honestly – it was just perfect. I was there with my family and we had a super clean and spacious family room with the most beautiful sea view you could ask for. The hotel facilities are top-notch – everything is well maintained and looks stunning. The food? Delicious! We especially loved the Greek dishes and the local wine – absolutely spot on! 🍷😉 There’s a great mix of activities if you want to stay busy, but also plenty of space to just chill and enjoy the calm. Access to the sea is super easy, and the beach was clean and not overcrowded – just how we like it. We really enjoyed our stay and would 100% recommend this place to anyone looking for a relaxing and high-quality vacation. Big thumbs up from us! 👍 — Petr