Maspalomas

Chloe susannah

This hotel was amazing!! The staff were all friendly and helpful. Management are really good. Everyone is always smiling, when I wasn’t feeling well they got me ice water and gave me some advice. The food is amazing!! Top compliments to the chefs and especially head chef! The on site shop is good for essentials and little treats like chocolate and gifts to take home even have towels and inflatables for the pools. The pools are really clean the entertainment is fun just such a lovely place and I will defiantly be coming back to this hotel!!

andy lawton

This is a bit of a mixed review the Staff was extremely polite hotel.was cleaned regular and the pool bar food was a lot better than I expected especially the burgers The room was backed on to a dual carriageway so going outside on balcony was noisy also the room comes with a ceiling fan that's spins really slow presume the speed switch didn't work so had to hire aircon which meant having to leave balcony door open when it was in use to stick hose out.. The food in main canteen breakfast was good dinner was OK sometimes the meat dishes was extremely salty and as for tea time I stopped eating after second day as it looked like what was left at dinner was recycled and used for tea and even saltier the desserts where fine though and the all inclusive drinks where good As for getting a sunbed people start queueing for them at 8am to put there towels down at 9am and the queue isn't orderly when they open the pool everyone runs the wife was nearly pushed over the one day we did try get a sunbed ...overall it's a very average hotel would I go back ? Definitely not !!! ...

Stoyan Dimitrov

The hotel is clean, has great facilities and a wonderful pool area. The staff are friendly and the food was something to look forward to each day. However, there are two major reasons why this review is a 3 star. There is no air conditioning in the room and it got quite hot most of the time. My room was also overlooking a loud construction site and there was a strong smell of asphalt each day coming from the site.

Lesley anne Duncan

Here less than a day it is amazing. Big thank you to mirabel from reception for helping us with the room issue. Nothing is too much trouble for them and the work 24/7 to make sure your holiday is perfect. Thank you. A wee update. Now the end of our holiday and we are so delighted with the hotel we chose. The bar staff, the restaurant staff, and especially reception staff, with special mention to Dani and Mirabel, they are all so pleasant, professional and friendly. Has been an absolute pleasure staying in your hotel. Thank you for making everything so easy and perfect.

Nigel Pateman

Basic room and food average great variety. Pool geat and evening entertainment some very good and some average but funny. No A/C in room and may have to pay 5 Euro a day clean rooms and cleaners great

Evie McColl

Perfect resort for a family holiday, would definitely stay again. This place is massive but never felt crowded or a lack of privacy on your terrace. Good sized, CLEAN, modern furnished villas. Incredibly helpful and friendly staff. Great selection of pools and spaces to lounge with different atmospheres. Large selection of food at breakfast and evening. The grounds are beautiful, well maintained and SO CLEAN. 4* as my 5yo has a dairy allergy and I was disappointed as the only alternatives they provided was milks but no allergy information on the cereals provided. No vegan cheese, desserts or ice cream available. A shame when her brother had a mountain of treats to choose from at each meal. The pizza chef kindly made us pizza without cheese but sourcing vegan cheese and ice cream would have been nice.

Laura Challingsworth

Beautiful resort, great location close to the beach and dunes. Villa was perfect, modern and clean with air con and fridge, very spacious. Free WiFi and parking. We had 3 villas right next to each other as we were on a family holiday and it was lovely. We had all inclusive - all the food was good and fresh, but by the end of the week the selection was getting a bit boring . The individual deserts were amazing. 99% of the staff were great, kind and very welcoming. The only problem we had was two staff members at the pool bar (a male and female both older 50/60 years old), they were so rude to us throughout our stay and clearly had a dislike for serving English guests - it's a shame they let the resort and other great staff down, all guests should be treated with the same respect and customer services regardless of where they are from in the world, this was our only negative experience during our stay (I have had a look through these reviews and seen other guests have said the same thing). Apart from this we would stay again.

Richard Parris

An absolutely perfect hotel for a family stay. We were here in March, a couple with a two year old child, and we couldn’t have chosen a better hotel. The bungalows are so nice as an alternative to a multi-storey hotel block, and make for a really tranquil complex where everywhere has beautiful clear sky. With the one bedroom bungalows, you still have a fully separate living room which meant while our child was napping, we had space of our own - as well as an outdoor terrace with your own table, chairs and sun loungers. There’s a kettle and a nespresso machine - they even give you fresh pods every day! We were placed near the family pool which is surprisingly peaceful - no music playing and no bar, and a perfect pool for swimming with your kids as well as a baby pool and little fountain area. You’re only a few minutes walk from the larger pool which also has a bar nearby. There’s a small supermarket just off the hotel which is great for buying essentials, snacks, drinks and wine/beer. There’s a small gym which I used most days and it was never too busy, I usually had it to myself over lunch time, and it has views over the pool while you work out. From our room’s porch, we could see behind a little fence a public path to the beach (following the empty “canal” alongside the dunes). Every day I spotted the same thing - people stopping and looking at the hotel complex where they could see the bungalows, looking it up and taking pictures sometimes. I’m certain they were all thinking the same thing - “we should have booked here!” The only criticism I’d say is the food at the buffet is nothing special. Fine for breakfast, but lunch and evening meals we preferred to go out. But it’s a huge operation they run here and the kitchen and restaurant staff are all friendly and efficient and they have their hands always full with families coming through. We were impressed by the staff with every interaction we had Location is great - a leisurely ten to fifteen minute stroll down to the beach front, where there are cafes and bars, and you can get buses from near the hotel to across the island We miss it already!

Katie Buckle

Location: In walking distance to the beach , bars , restaurants, shopping centre , light house, camel suffari experience ( book early as currently booked up untill July) and golf course. Room: The room was to house a family of 5 and was spacious with two bedrooms , two bath rooms with a nice sized iving room in-between. Nicely decorated and kepted cleaned. We also had a outside garden area with a table and chairs unfortunately we didn't utilise this as our room was right next to the designated smoking area which is all we could smell when outside the room. Pools: There are not 7 pools!! This should be updated on your holiday advertisement. Still plenty of pools to play in regardless. Pool 1: big main pool which is joined upto a small pool for littles ones and another smaller pool. There was what looked like a whirl pool but this was closed all holiday. Pool 2 : in the family suites area there is a smaller square pool which is next to a small splash park area and a small pool for baby's/ infants. Pool 3: in the adult only area unless your staying in this area you can't use it. You do have access to the pools on the a-joining hotel pools again 1 big main pool with a smaller one attached to it and a splash park. Inflatables where Not allowed in the pool which is the first time I've encountered this rule aboard and was a shame as the kids love a rubber ring. You where also premitred from playing with balls in the pool - but this was Dependent on which life guard was on duty. Food: we where half board Breakfast was brilliant alot of options and choices with plenty to choose from. Dinners - not a lot of options for the kids other than pasta and pizza , especially for those with younger kids or fussy eaters. Pizza was in high demand so often had to wait as they weren't coming out quick enough. drinks ( including water) are not included during dinner on half board so you will be charged. Deserts weren't labelled which is difficult for any food allergies, as we weren't sure what we was eating untill you tried it and some had nuts in - I'd recommend making this known in case any potential guest with allergies. Entertainment: Main Entertainment starts at 9.30pm and finishes by 10pm. Would be nice is there was more evening entertainment starting a little earlier and lasting longer but I appreciate the stage is right next to the eating area which restricts this. The shows put on were well delivered and we fully enjoyed them. Day time the entertainment staff worked really hard offering yoga , aqua fitness ,archery, swimming lessons, bingo ,kids club etc. They where brillant!! Staff : All staff was fantasic and welcoming ,friendly and made such an effort with the kids they were lovley and playful with them. Bar: We where half board so we paid for our drinks which where the same watered down drinks on the all inclusive package. We were so thankfull to have the Taste bar which is located near reception (independent bar not on the Inclusive package)they had a wide range of top branded beers , spirits, wine cocktails (freshly made by hand) and reasonably priced. SPA : lovley spa available with a number of treatments available all reasonably priced. I had a back massage which was amazing and so relaxing. Highly recommend a treatment. Overall it was a lovely holiday for a decent price and I would visit again. Thank you dunas for a brillant holiday.

Shibli Sattar

During my recent cycling trip, I had the pleasure of staying at your establishment. The accommodations were spacious and well-appointed, and I was pleasantly surprised to receive a complimentary upgrade to the premium room. The half-board meal plan provided adequate sustenance, though I would suggest expanding the variety of offerings and including more halal options to cater to a wider range of dietary preferences. As a cyclist, I was particularly impressed with the support services available, including access to tools, a bike pump, and an onsite bike shop. The manager demonstrated exceptional customer service by personally assisting me during a cycling mishap, ensuring my safety and well-being.

Mike Saar

Great hotel, very friendly staff, and great service. Known for good food and they did not disappoint. Short walk to the beach and boulevard. Wonderful SPA pools are adults only. Live entertainment every evening and al fresco dining. During our stay majority of guests were German. Staff speak several languages. Alcohol was expensive compared to outside hotel, but similar to other hotels in the area. Bar menu is also quite good. Just a few steps outside the grounds are small supermarkets, Italian restaurant and also close to the main bus stop. Great shopping close to the Faro.

Rachel Kingston

The food at this hotel is magnificent - so much choice and to such a high standard. The staff in the dining area are fantastic, they are professional and friendly in equal measure. We visited with our 2 year old daughter and it is a lovely close proximity to the sandy beach. We left our jacket behind and have been so very impressed with the service from the hotel who sent it to us in the UK despite it being our error. I would certainly recommend this special hotel.

Marc

Exceptional Hotel. Stayed there last week with family. The facilities are top notch, rooms very clean, staff couldn’t be nicer, it’s right next to the beach, you can’t hear any other noise from the other rooms at night, lovely bar by the pool. I could go on and on. 10/10.

GG Bk

Our family of 6 stayed here for 10 nights, although the hotel looks a bit old and not as in the pictures but overall it was ok, especially the service, which was very good, except for the maid who cleaned rooms!!! between 338-346, she had long curly hair, wore glasses and was about 157cm tall! we had to walk through this hall everyday, she never said hello like everyone else and frowned at us every times!!!! the last time she saw us walking, she looked at me and pulled a car cleaning in front of us into the stock room without saying a word to stop us waiting from doing her job.!!!! OMG OMG OMG this woman was very rude for working in a 5 star hotel!!!!! the other staff were friendly and helpful,only one was a black sheep!!!! the pools was very nice, with a variety of options to choose from, suitable for all ages, my favorite was the small warm spa pool :) my oldest daughter loved the fitness area, she went to work out everyday., the palm garden is also very beautiful, there are many activities to do, the location is very good close to the beach.

Jason Kenny

Very nice layout nice views maspolomas is beautiful place the only thing is the timeshare scum disguised as holiday information out to try and scam you offering free trips to anfi to scam you out of money very aggressive when you pass them people bewere do not engage with this scum just think why are they in tourist areas only to steel money notting else just goggle timeshare scam gran canaria and read it.our tour rep also advised us to stay clear of this vile scum

laurent G

Mainly Spanish tourists here, in a touristic area of Maspalomas. The flat has 2 floors, and 2 bedrooms. We'll equipped, very clean. Nice resort. Restaurant is good too. Everyday différent buffet. Personnel very nice. Swimming pool is super clean, warm water. Enought far by feet to beach, or center. A city bus service works. To rent a car, you can do it at hotel, or in ORLANDO agency at playa del Ingles, about 1,5km from hotel. Not always easy to find a place to park the car.

Katboga

Gonna start with the positive was a solo traveler and as a woman on my own the staff made me feel very comfortable and we're just lovely particularly Jose who was a gem ! And a lady at reception and behind the bar just want to thank them so much for making my stay so good ! The food was ok apart from one night not getting any as they shut before the alloted time I was given glad I wasn't really hungry that night or I would have been quite angry really apartment was just fine apart from a weird lock on the first day I had trouble opening but after been shown the nak of doing it I was just fine The beach was about twenty five minutes walk away so because it was so hot had to get taxi but tried three different ones which was good hardly any good shops though just tourist ones most malls like ghost towns overall liked gran canaria people so friendly so very happy with my holiday there x

Sue Putt

Staff friendly always a smile on their faces. Fatima the housemaid on our stay was lovely and worked hard. Reception lovely ladies and Tony with the banter. Tamboni and Kingley bar staff very nice and friendly too. We was there for 4 weeks so was nice to meet everyone. Just wished I got the Maintenance man's name he was helpful on a couple of occasions and always a good morning from him. Perfect break

Angela Stevenson-Charnock

Fantastic reception staff. Accommodation is adequate but nothing to prevent sounds travelling up and down stairs or next door👀 so if you area family or two couples sharing and bothered about privacy this place isn’t for you. Ditto if there is a heavy snorer in your group. That is the reason I’ve given only 3 stars. There is a lovely pool, nice temperature and clean. Resort is very clean and cleaning staff helpful and cheerful. Next to large tennis court area. 20min walk to bus stop. 10min walk to supermarket (down a lot of steps) the toilet that serves the bar and restaurant area is down a lot of steps. If you are disabled you will notice the ramps are steep. BTW Maspalomas pavements are generally not wheel chair or push chair friendly. Taxis are very reasonable.

Kevin McDonnell

Didnt stay, but we visited on our walk from Melanoras, worth it as we had refreshments and beautiful food with very pleasant staff.

Claire Bowers

Just returned from a very relaxing stay here. The staff were very friendly and attentive. There was lots of choice of food and drinks on the all inclusive option. It was not just our suitcases overweight in the way back! The rooms were as expected, a little tired but huge. The key code for our room was soooo long though. Location wise, it’s a bit of a walk to get anywhere but there is a shuttle bus from the hotel (occasionally) and the local busses are super easy. There are some really lovely places to visit not too far away. We had a fabulous view of the golf course from our room. In the evenings we walked to Holiday World a few times to keep the teenage kids amused, they also loved the bingo nights at the hotel 😂 It really was a peaceful and relaxing stay.

JAMIE WARD

I am writing this with a couple of days left, on our first family holiday to Suite Hotel Jardin Dorado. It has been a great holiday experience here. The resort is 1.7 miles from Maspolamas and there is a free shuttle bus to take you there, the beach and the sand dunes (all the same stop). Suite Hotel Jardin Dorado is a resort with individual bungalows set in an arc around the swimming pool and restaurant/bar facilities. There are plenty of sun-beds and less parasols. No real tussle to get a bed before 10am but can be busier in the afternoon. There are 5 family/large beds which get taken early. The pool has a lifeguard from 10am-6pm & a young lady offers aqua aerobics at 12.30pm 5 days a week. Music she plays is quite loud & off putting for some! She offers children’s activities colouring, card and ball games etc More catered for young children. Pool is in 3 sections with jacuzzi and various fountains. The food selection. Is good, with hot and cold dishes, fruit and deserts and selection of alcoholic and soft drinks. There is also a snack menu if you get hungry between set meal times. We ordered (paid) for a pizza once. Opposite the resort is a well stocked supermarket. We bought lilos from here, my advice spend a bit more as the cheapest ones only last 3-4 days. The rooms are good, open plan with 2 singles (put together for a double) a sofa bed & tv that swings from the sitting area to the bed area. The bathroom includes a twin basin, toilet and walk in shower with rainfall & standard shower. Shower gel, shampoo & soap provided and clean towels daily. Bed linen changed every few days. We only discovered the small courtyard area on the back of the property after a few days. The lock was a touch stiff but it was great to find a clothes drying rack here, which also benefits from the air-con unit giving off heat. Ie drying clothes even quicker. The air-con is very noisy & can be loud through the night, my advice is switch it off or bring earplugs if you are a light sleeper. Free WiFi all round the complex but a very temperamental signal. Staff are amazing. Samuel (cream waistcoat) the restaurant manger is an amazing people person. Makes you feel welcome and can offer great insight on places to go. The restaurant/bar staff all want to make your time here a good experience. At night (8pm) the young lady offers a 30-40 minutes children’s dance (baby Shark etc). Again a bit loud for us as we liked to sit outside to eat but as far away from the music/speaker. Then there is live music (covers of old and not so old songs). We didn’t feel pressured to move on from our table, after eating. It seemed more guests wanted to eat inside the air conditioned restaurant areas. Beach towels can be hired from reception and safe deposit key for the safe deposit box in the rooms. Room locks are PIN code entrance which saved having to carry a key but you do need to memorise the code or like me, refer to your phone/picture. There is a small gym & treatment rooms, we didn’t use these on our stay. Didn’t see any launderette facility & there wasn’t a kettle in our room. There is a hair dryer in the bathroom though! We only went into Maspolmas once to the shops & for lunch. The restaurants have the manager stood outside trying to draw you in, I’ve always found this off putting. This time, I just pointed to my all inclusive wristband, imitated I’m already full, smiled and walked on, this made them leave us alone. Nice shops with designer clothes and perfumes etc. There’s also the beach, sand dunes and bird sanctuary nearby. I ran to the town & back a few times, it was very hot but be careful of the very poor tiled pavements & high kerbs. We really enjoyed a trip to Puerto de Mogán, a pretty fishing village/town with harbour and beach. Decided to get a taxi there and back €40 each way. Friday is market day & apparently very busy, we went on a Tuesday. Finally we would return to this resort, we met two other families that were returning for the second time. This speaks volumes. We had an amazing relaxing holiday here.

James Le-Strange

Just landed this morning back into the UK after staying here. Must say what a lovely little gem. I was a tad sceptical reading some reviews. Here are my thoughts. 1. Rooms (bungalows) are perfectly fine and have a front patio and a read patio for hanging up clothes. Big bungalow and had all the amenities we needed. Could do with a refresh. But everything was more than fine. 2. Staff are wonderful, happy and welcoming. Always willing to talk and always willing to help. 3. Pools was a great size and plenty beds available. 4. We only had breakfast which was more than enough. I will say lunchtime food did look a little bland and we chose not to eat here during our stay. 5. Location, a 20 minute brisk walk to Yumbo. Taxi was 7 euros and plenty buses heading regularly, situated on the side of a gold course with great views of the mountains. 6. The place was overall absolutely fine and lived up to expectations. We paid a fair price and I think everything was up to the price standard Would absolutely stay here again

Szymon Lipinski

We are staying at jardin dorado at the moment, its day 6 of our trip out of 11 and it has been the 4th sleepless night so far. The accommodation is dreadful. Cockroaches and insects flying and running around our home. I understand that insects such as roaches exist in Gran Canaria due to the tropical climate but seeing 2 to 4 roaches EVERY SINGLE NIGHT? Its outrageous since even when i was sleeping, a roach appeared quite close to me on the sofa, and well the normal reaction would be fear. Roaches are normal, but its not normal for the hotel we are staying at to have small cracks in almost every corner of every room, cracks big enough for insects to hide in. The service is not that terrible on the other hand as staff are quite nice and do try and help whenever they can, however the food in the buffet is often really cold or stale, and its not as unique as you would expect a world buffet to appear. The activities that the hotel also has are pretty mediocre too, with the only good source of entertainment being the pool… The location of the resort is pretty inconvenient and bad as it takes around an hour to walk all the way to the nearest shops (which isnt the one opposite the hotel), and landmarks such as playa del ingles and dunas de mas palomas take forever to get to on foot. Its really convenient and helpful however that you can get a pretty easy taxi ride from the hotel to these landmarks for around 7 euros. Unfortunately, it is looking very unlikely that i will be returning here, mostly due to the accommodation and location of the hotel. Do not come here.

Pekka Hattunen

All inclusive was very nice and tasteful-however during the week the dishes were ofter dirty and ran out. The hotel itself was very comfortable and peaceful. Staff was extremely nice. Hotel location is a bit far from costal line and shops but the hotel bus goes several times in a day. The gym at the hotel and the possibility to play tennis, golf and padel in the property next to the hotel were a very big plus! Clean swimming pools with quite a refreshing water temperature. This hotel did not offer any activities by the pool area.

Iordache Poenaru

Very good place, quite and really nice! The room was okay, clean enough, smart TV, fridge, safe! Only a bit uncomfortable was some bad smell(room 207), some times, from the bathroom I think! Staff very, very nice and friendly, food very good! Swimming pool very clean! Anyway, we had a very nice days in Los Calderones hotel! Thank you guys for your hospitality, and definitely we will come back as soon as possible! We highly appreciate and highly recommend!

Lar

Great little hotel , nice and quiet if you’re looking for a relaxed holiday. The pool facilities are great with one big main pool and one smaller pool on the upper deck alongside the jacuzzi and gym. The staff were lovely and helpful. The hotel was well kept and cleaned daily. The room was spacious and comfortable. The hotel is situated near a shop 5 minute walk, bus stop to town 3 minute walk and a taxi rank 1 minute walk. The hotel offers a free bus to and from the beach. The rooms are situated upstairs in the apartment so I Would take this into consideration if you have mobility issues. I had breakfast booked with my stay. The breakfast variety was okay it was the same selection each day but it was good enough. The pool bar has a decent menu also with some wider options. The AC and wifi work very well in the room which is also a nice touch. Overall I would recommend this hotel

D NV

What a fantastic stay! I worked remotely during my visit, and the internet was excellent. The staff deserves a 6/5 for their constant smiles and outstanding service. I travel frequently, and this is the first time I've encountered such genuinely happy employees. The manager {Marlene} and the French lady at the reception were exceptional in their service. A big thank you to everyone!

claudio nogueira

Valeska, Susanna, Izabel, Martha and Luz, made our stay remarkably wonderful with their professionalism. The beds are the best, better than Riu Oasis Maspalomas. The Internet in The room upstairs hardly worked. Everywhere else worked fine. Food is average but the restaurant team make an effort to please you. Constant disco music in the dinning area could be changed into a more ambient music. I love the fact that it is adults only and people feel relaxed. I really would like to see the pool rules more in place as 95% of people went straight into the pool without using the pool showers first. This causes people when entering the pool to feel like peeing, and I am sure they would have done it there and then. I Wish the life guard would make an effort and tell people to shower before entering the pool. Some people were sweting and went straight in. Please have the pool rules visible and start stopping prople going in without shower first. I recommend it and will be back. The guy at the desk is a 💎 💎 and a problem solver. thank you all. Kind regards, and I hope see you again soon Claudio

FMJ Automotive

Great place for a short visit. Not overly busy with lots of loungers. Pool area was good and my accommodation overlooked the pool (room 305). Staff were friendly and the gym had most of the things needed. Food in restaurant was ok but I'm a picky eater so breakfast was my preference. Location was ok just slightly out of the way of bars or restaurants so your pretty much stuck to the hotel bar which was fairly expensive.

Natty B

Rooms are lovely little houses with a bedroom a d bathroom upstairs and a little balcony and a kitchenette with a sofa bed in the lounge. Very well kept floral grounds with a lovely pool. I stayed bed and breakfast which was lovely. The hotel is a bit out the way from anything else. i would return. Maids clean endlessly.

Jonathan Biggins

Good value for money. The approach to the bungalows could do with some attention whilst we were there it needed a good clean up. There was old mattresses dog or cat excrement and a terrible smell and old bolts stuck out of the ground. The bungalows and the rooms were dated but clean. All the staff were polite. Sun beds need updating most of them have broken. The breakfast was only ok. The location is a bit out of it lots of the local amenities around have closed down. There is a supermarket just up the road. Overall clean and tidy place to stay but the approach is in need of a good tidy up. Wouldn't have liked to have paid loads for this place to stay.

Liviu Savastru

Our Gran Canaria trip from Sep23 was quite memorable - part of it being this location! Entire staff was very friendly and helpful - the reception helped us with a shuttle transfer and reached out to their company (both to/from airport), suggested nice places to visit! The bar and restaurant staff was also amazing! Very close to a bus station and a supermarket (having a mini-shopping place on its premises)! If wanting to book excursions around the island, they can be arranged through their reservation desk as well!

Dean Wallace

Just spent a week here,currently doing this on our last few hours before leaving. Firstly, if you have mobility issues,this hotel might not be suitable,you have to take your cases down to the bottom of the road,the bungalows have stairs,you have to use the stairs to get down to the restaurant,and it's a steep hill up into town,so you've been warned. On arrival which was after 10.00pm,we were kindly ushered to the bar to get drinks as the the all inclusive stopped at 11,and given a lunch bag,so plus points on that. We stayed in rooms 507 & 508 poolside,as described by other's,not huge rooms but between 4 of us just enough,clean and tidy. Be warned we had numerous nights of noisy residents out on the terrace well past midnight,it was very unfair and it was the dance troupe and their families that were the culprits,and being in the pool after it had closed,and nothing was said or done. Lot's of sunbeds & parasols around the pool,although the usual suspects were out with towels at 8.00 a.m,food was fine,lot's of salad,fish,chicken,turkey, and the hotel had a good mixture of young & old that were consuming plenty of grub all day. I found the staff generally very pleasant and Anka on reception was always helpful. Taxis are at the top of the road,the Yajobus or Yarobus( it's white) takes you to the beach( get there early if you want sunbeds). Camel ride is fun Playa da ingles is interesting. England lost the final whilst we were here and it was a shame but,the Spanish celebration was awesome. If you meet a guy on Maspolomas beach telling you about Anfi beach,its a holiday club presentation lasting 90 minutes,go at your leisure,refuse the tour and have a good stroll around the area,really nice place. Vistaflor is 3 star 🌟 and it's worth a visit,do your research and conside a stay.

John Madigan

This is a great complex not too far from Maspalomas centre. It caters for small families and adults. The complex is not too large, which meant we didn't struggle for sun loungers with a family of four. They do get reserved early by many, but we didn't find this to be a problem. Staff are very helpful and friendly. The lifeguard is friendly and helpful. Food is varied and changes daily. Evening entertainment varies and is great at times. The rooms are cosy and relaxing. The onsite shop sells plenty for self caterers. Our family had a great time and recommend this complex.

Paula

It's a nice place but if you don't have a car it's hard to get by,it's very isolated and public transportation is very far. The rooms are very clean and comfortable with a front and back terrace. Breakfast and dinner have a lot a variety and everything is delicious. The pool is great and also very clean. You can smoke everywhere but the rooms. The stuff is helpful and nice. But for someone with a cat allergy is not a good place as there are cats everywhere.

Mihai D

It is a very nice hotel, spacious room and clean when you check in. good food and nice pool. On the downside the towels are very old and used. Cleaning service during the stay over is not the beat.

Pamela Paterson

Wonderful accommodation. 2 terraces we had one with golf course view, very private.... €1.30 bus to beach or PDI... Taxis cheap.... Lovely walk about half an hour to lighthouse... Will return. Brilliant restaurants everywhere we ate out different places.... Staff very helpful especially Pep on desk he's a credit to this hotel..... Best stay we have had on Gran Canaria..... Patersons from Scotland❤️

Denisa Apostol

The suites themselves are quite alright but basic. The facilities like pool area and breakfast/dining area were also really basic, didn't make me want to spend time relaxing in the hotel. Location is also far from everything, you can't survive without a car, the walk to the city or the beach is 40-50 minutes at least. There's a big problem with cockroaches. I'm aware that in a subtropical climate they are in abundance but to find 1-2 in the suite and 1-2 on the suite's terrace for 3 or 4 nights in a row is a bit too much. Not to mentioned we found them in the bathroom, where we kept our toiletries and on the mirror. When I checked in, I noticed the bathroom was not really cleaned properly, there were hairs all over the place including the shower, so it was quite nasty. The breakfast does not really have any variety, the basic stuff every day and sometimes they wouldn't refill some of the items, so if you don't come early morning, you pretty much get some leftovers for some of the foods. Overall, I think the hotel is quite overpriced for what it offers. I'm pretty sure it doesn't deserve 4 stars, it's more like a 3 stars, even if it is advertised as a 4 stars hotel on all websites. I don't recommend if you have other options.

B Last

Very clean and comfortable hotel. Located in a golf area as the name suggests, which puts it away from all the disturbance but you should have a rental car to get to places. The breakfast buffet has a variety of good options, even a gluten free corner. There are pool tables and table tennis, as well as a general pool, adult only pool and whirlpool. There is a playground for children.

liv B

AMAZING HOTEL! We stayed here for 8 days and we was absolutely shocked at how good this hotel was, from the staff, the service, the food was 10/10. The staff are lovely and kind. We arrived very late in the night and they had packed us a bag full of food and water which is a very kind gesture. We stayed in the adults only bit and it was so peaceful just what we wanted. The rooms were brilliant and modern. They have a massive range of food which by surprise was very tasty, I’ve never been to an all inclusive were the food is that good you go up for seconds haha. The only cons of this hotel are that it is far away from everything else so we hired a car to get around. The only little thing was that the cups were quite small when getting a drink (all inclusive) and other times we got a big cup not too sure why. But all in all we was made to feel very welcome and enjoyed our stay. Thank you

David Taylor

Was an amazing location and had plenty of time to relax. We went all-inclusive and just relaxed by the pool most of the time. They did have a free bus drop-off and pickup service. If you do want to travel out, be aware tho that the pickup times were quite late, so we returned to the hotel by taxi. The food was great, and the service was top-notch. All staff friendly and no bad experiences I stayed in the 18, only private area, but next time, I think the general area would be fine, I didn't use the private area pool or sunbathing area. The bar and restaurant are closer to the general pool, so I spent most of my time there. Even though the general area was busy, most were sunbathing, so there was ample room in the pool to cool down and swim. The entertainment was diverse and interesting, from pilates to aqua aerobics and electric violin playing today's hits and singers after your evening meal there was plenty to keep you occupied. The only negative I can say is that the shower temperature fluctuated so much that you had to time when to wash your hair or step back as to avoid burning. This was manageable, and I expect it's hard to supply a steady temperate to rooms as scattered as they are in this hotel. I will most likely visit again in the future. Thanks for the memorable time :)

Colin Oreilly

This hotel offers a delightful and elegantly designed atmosphere. The rooms are superbly maintained, reflecting the high quality expected from a Lopesan establishment. Please note that this hotel is entirely smoke-free (Apparently), with only two designated smoking areas, including the use of E-cigarettes and vapes. Although this contributes to a pleasant stay, guests need to be mindful of these regulations. It was surprising to be reminded multiple times about using a nicotine-free vape, even when trying to be considerate by moving away from other guests. Additionally, smoking is prohibited on personal terraces without any prior notice before booking or arrival. There are also rules governing the sunbathing area, which led to some confusion despite our efforts to comply. The lack of clear signage or hotel instructions on these undisclosed regulations, enforced at the discretion of the pool staff, made it challenging. We received reprimands daily for minor infractions we knew nothing about while others went unperturbed, like using a cushion from a lounge chair for medical support. We did speak to front desk about being constantly picked upon and that where very nice bit you cannot fix a problem that is clearly a bigger issue with the hotel and its sales or advertising department. Despite these setbacks, the hotel itself is charming. If being corrected during your stay is not a concern, we would recommend it without hesitation. our experience has led us to decide against returning to this hotel and reconsidering choosing a Lopesan property in the future .

Matthew McCaig

Absolutely fabulous hotel for adults and family's. The staff are so helpful, attentive & friendly. Rooms are very clean and maintained daily by the cleaners. I was impressed by the choice and quality of food each day - all round excellent. Nice pool with ample sun-beds for all. Lots of daily activities at the hotel for children & adults to join in should you wish. Good drinks selection at the bar... Good location for visits outside hotel, short cab ride- 10€ roughly which hotel reception arrange. Overall - thank you Kumara Serenoa for a fabulous 10 day holiday. Would I visit again….. YES!!!!!

Tim Woods

Lovely looking hotel, when we arrived the place smelt amazing staff very friendly. However the hotel is in the middle of like a baron wasteland 15 minute walk from a shop no pubs around locally all the nightlife is a taxi ride away, if you like chips, pasta and bread this is the hotel for you if u like flavour in food don’t bother coming here they serve pasta for lunch and dinner every single day food got very boring they need a new chef all inclusive cocktails could be better and the entertainment is 5/10 the guy round the pool is the entertainment without him it would be boring. The pool attendant (not life guard) he’s too busy moaning about the kids with the balls and sinkers in the pool think they are on power trips (unless your Spanish of course then u can do whatever u like swim in the pool after it’s closed and none of the staff say a single word) This hotel is best suited to people who like to laze about and do nothing if u like to sight see and explore stay at another place.

Lars Rückemann

Close to the walkway directly near to the beach. You can choose to walk through the sand on the beach or on the walkway for around 3 kilometers in both directions along the sea.

Based Boy

Great hotel, always clean, fun events, close to the beach and great buffets. Wifi connectivity is awful though. Buffet: One could eat fives times a day since there is breakfast, snack time, coffee and cake buffet, lunch and dinner. The hotel offers a great variety of food, featuring a different theme each day. However, more often than not, meals are underseasoned and lack spices. Desserts have always been awesome in my opinion. Cleanliness: The rooms are cleaned daily and used towels will be changed whenever you leave them on the floor. Events: Events are fun and entertaining but also relaxing. This includes but is not limited to: Sauna, Quizzing, Bingo, Yoga, throwing darts and dancing. Location: Access to the beach as well as the bus station „parque tropical“ is less than 3 minutes away on foot. There aren‘t as many tourist traps here as in the middle of playa del ingles. I suggest you visit the beach in San Augustin rather than the one in Playa del ingles if naked Grandpas aren‘t your thing. Wifi: The worst complaint i have is the wifi connectivity. Firstly, it isn‘t free and secondly it only works well inside the bathroom. The connection always cuts off once I‘m in the bedroom.

Kerem Aslan

have been there end of july til beginning of august, the food was excellent, from breakfast til dinner in evening was awesome, variety of food in evening, cocktails at bar were very good, also entertainment in evening was nice, animateur (hostess) were putting lot of effort in their work to entertain the guests, rooms were very clean, and the bed was very comfy. stuff was very very friendly! playa del ingles beach was a 15-20 min walk away, which was just a bit far in the heat of the day but ok. but there was also beach in front of the hotel which was nice. all in all, the hotel is very recommendable and would come again if visiting playa del ingles.

MICHAEL G

Oldschool hotel in the second row at Gran Canarian beach promenade. Lobby is suitable. But the rooms are furnished within the 80s. Old closets and beds. No update since then. Service is okay. Some restrictions for the guest, e.g. not allowed to drink soft drinks or normal water at breakfast (within all inclusive). Mostly old people. Towel-reservation at pool is sadly allowed. Food & beverage is very good and great variety. In a nutshell: it’s worth the price but not outstanding, oldschool.

Ognjen Đukić

The waiters are really kind and work hard so that everyone is happy. The staff is always there for everything whether you have a question or need help,they are there. The hotel has everything that someone needs,fitness,pool,massage and a lot more. I would recommend this hotel to everyone.

Joel Segrave

Very impressed with Kid friendly hotel. The animation team were very good with the kids with plenty of activities for adults and kids (bingo, archery, darts, etc). They were kind to my kids whether that was in the kids club, afternoon/evening entertainment or just walking around. Despite all other reviews the food was good. There is the buffet style section which caters to all different nationalities and tastes, snack bar for burgers and hot dogs and a nice Italian restaurant only open in the evenings which was my favourite. I personally love zone 1 which is across the road, as it was quiet and chilled with a good pool (careful it is deep!) and self serving drinks. Zone 2 was more active with music, cocktails and animation team activities if you like that kind of thing. Should you wish to go to Maspalomas town the hotel can order you a taxi which comes very quickly if you want to explore. There is Holiday World close by which is walkable and has lots of fairground rides for different ages and a food market for different tastes. I would definitely recommend this place for families. Thank you

Lorna Morris

The rooms are well laid out and comfortable, the staff (especially Carlos and Kevin) have been very friendly and helpful and the facilities are very good. The location is good but there is not much around that you can to walk to but most things you need are provided and taxis are very reasonable. We just like to be able to go for a stroll to the shops etc but that's not really possible here. Great place for families with children, very family oriented and the kids club has been great!

Malina Strachan

This is brilliant place to go for holiday if you have kids between 0-12years old . The hotel food staff location & entertainment was just great!!!! I have 4year old and we feel really safe there .We had such a good time and we planning go back next year with more family. I would like to say thank you to all staff there for making us to feel so welcome and look after us so well 😁👍 see you next year guys 😁👍

Lindsay Hall

This hotel suited us perfectly. Our son has a disability so our ground floor room with sunbeds outside was brilliant at meeting all our needs. If our son wanted to chill out in the room we could still go outside and sunbathe with him perfectly safe a few feet away. All the staff we met were friendly and our son managed to "fist bump" one of the waiters after a few days. Something which he wouldn't normally do as he doesn't interact well socially. We found the food to be a good standard. Whilst there wasn't a massive selection, there was definitely more than enough every day. My son and husband particularly loved the pizza which were fresh, tasty and available daily. The garlic sauce by the salad is delicious! I enjoyed a few Pina Coladas and strawberry daiquiris whilst we were there and the beer was good. Self service soft drinks were available and water/coffee was available 24 hours. The BBQ snack bar was great for days when we stayed around the pool meaning we didn't have to dress for lunch we could just grab pizza/burger/hot dog/nachos and enjoy in our sun loungers or on our terrace. The rooms were nicely decorated and comfortable. We locked the key card in our room one day and had no issues getting a replacement from reception. We were lucky to have a hire car so we did a lot of exploring across the island, however close by there is holiday world which has a food court if you fancy a change of meal and a Spar shop. The only downside is it's slightly out of the way for some things if you didn't have a car but for us it was perfect. Thank you Koala Gardens for a wonderful holiday.

Andy Caslin

The hotel itself is lovely. The rooms are very nice and air conditioned, you’re never far from a pool no matter which room you’re in. There is a wide variety of food on offer in the main restaurant with a different choice everyday. There is also an Italian restaurant on site which was very nice but you have to book this on the website. There is also a burger bar that serves burgers, hotdogs and pizza throughout the day. There is also a gym and wellness service but I didn’t use these during our stay. The entertainment team are absolutely fantastic, they are all so good with the kids. There is a kids club with 2 sessions daily. They have various games around the pool throughout the day & daily bingo at 14:45. Mini disco for the kids everyday at 20:00 for 45 mins. The main entertainment is in from 21:30-22:15, it varies from karaoke/bingo to a show of some description but every night was entertaining. Now the not so good part. Despite the holiday being booked 12 months in advance and us making the tour operator aware of daughters disability they put us in an upstairs apartment, after 4 nights they finally managed to move us to a ground floor apartment. My sister in law who has a mobility scooter was originally allocated an upstairs apartment but was switched to a “ground floor” apartment once we arrived which unfortunately had 3 steps up to the front door which is less than ideal. Luckily she had her 19yo soon with her to help me lift her scooter up the 3 steps which again was less than ideal due to my recent rheumatoid arthritis diagnosis. Lucky they were able to move her to a ground floor apartment after 2 nights. Despite these 2 issues that were eventually sorted out we would definitely stay here again.

Harry Phinda

What more can I say? This is literally the best hotel I have ever stayed in. The staff, the environment, the food, and the attention to detail—I honestly couldn't compliment it more! I was a bit skeptical about a golf resort, thinking I would get really bored, but oh my gosh, what a lovely place. As a well-traveled person, please ignore any 1-star reviews because they are nonsense. The food is buffet style and of really good quality. Because of the themes, you are naturally going to love some days more than others, but there is always something for everyone. We did the half board and chose to explore for lunch. All the staff were amazing, but I have to give a special shout-out to Alejandro! Such an attentive, funny young man. He made dinner a blast, and we often looked for him when we went to dinner. The small activities like beginners' golf are reasonably priced and also just fun to meet people. The rooms are well-sized with some quirky features like a window to see the view while you shower. There are so many pools, with my favorite being the rooftop infinity pool that looks out onto the mountains and the sea. The spa is really nice and special, with an infinity-type pool looking onto the golf courses. Overall, this is certainly an amazing hotel. So much so that I don’t often go back to places, but I certainly will be back here.

Durdona Kadirova

For the 5 star hotel, I could only rate the SPA, and the building infrastructure. Yet the rest you can rate as max 4 stars. Rooms are old, with ancient curtains with wholes in it and furniture. Air conditioner from maybe 30 years old, giving so much noise that you can't even hear each other. So loud! Food is the same every day! Fruits are not fresh sometimes. Check your bill when checking out. Truly speaking, for such level of hotel, from 5stars, you would expect more relevant offerings.

Stefania Bitica

We loved this hotel. It is indeed a relaxing place, you can find a lot of spots on the property to spend your time. We loved that there were a lot of pools to choose from. The breakfast had a lot of options and everything was delicious. The staff really friendly and the rooms spacious and clean. There is a construction site nearby but we didn’t consider it a problem, we could relax nonetheless. Would definitely recommend!

Paul Gaillet

Very disappointed with this hotel ! We thought it was the perfect place at the beginning, the workers were nice and the place looks great. However we firstly booked the room for 2, we asked to add someone (an adult) to the room so 3 people total, they offered use a triple deluxe room. We confirmed it before going there. When we arrived to the room there was a big bed and a very small bed like the second bed was for a child. We looked on the website and the triple deluxe is not for 3 adults but for 2 adults and 1 child ! We decided to go to the reception desk. They said to use that they do not offer 3 adults room and that they did something for us however we never knew that and we would have never booked it. They also said that Spanish people are shorter so that’s why the bed was small ! They offered to book another room but the price was very expensive. We are very upset with this inconvenience ! And no solution to resolve this problem not the expectation of a 5 star hotel ! It should have been said before. So be careful when you book there !!!!

M Whitmore

1. No noise (12-19 July 2024). We'd received an email from jet2 warning us of potential noise. Called hotel. They said very minor, if at all. We've been to Salobre a few times before, and trust the folks there. Turns out we were right to have done so. No noise at all. Lovely, as ever. Could see the building works from the infinity pool in the spa. We usually spend most of the day on the 11th floor area, but I can't see this being an issue except very rarely. 2. Salobre is our go-to chillax place to just unwind and do absolutely nothing. Recommended by a golfing friend a few years ago, even though we don't golf we keep coming back. Spa and gym are great, views and sun areas are fantastic, food is good, staff are always very friendly and helpful, rooms are comfortable, modern and spotless.

Bibi Farren

The most beautiful hotel right on the beach. The rooms are bright and comfortable - one of the few bathrooms I’ve experienced with lighting good enough for applying makeup. Beautiful swimming pools with waiter service and lovely manicured gardens. The variety of food for the breakfast/dinner buffet suits just about everyone with a wide variety to choose from. Great place for a mini break to disengage from the world and relax

Dave O'Reilly

Fantastic hotel with the most amazing staff who are always smiling and greeting people. Stayed here for a week in a swim up pool room and everything went so smoothly. The buffet style food is definitely something to try here. I highly recommend using this hotel for your holiday.

martin carruthers

Mediocre hotel at best. No parking available for paying guests. Try another hotel. There’s lots of them. And instead of apologies. Can you provide a refund for the nights not used?

Lana

This hotel has impressive 5 stars garden. However, the service, our room and the location is far from 5 stars, it's between 3 and 4 stars. We will not return.

Stephan Croix

What I liked —-> Very nice location: on the beach, and walking distance to the famous Maspalomas dunes. The sandy beach is very nice and large. Perfect for long walks, for surfing (good surf spot, with surf school). Rooms are modern and spacious. We had a pool view, and could see a bit of the see. Best is to ask a top floor Good food. 3 pools, very nice outdoor spaces with palm trees, a kids club & good service overall. What I liked less —-> I found the hotel a little pricey for what it is. The restaurants are also pricey. Parking can be complicated.

michele Rufino

I arrived at the hotel for check-in with my husband and my 14-month-old baby and had to wait 20 minutes for someone to assist us. There were several empty tables, and the staff were staring at their computers as if we weren't there. Eventually, I approached the desk and asked to check in. Another unacceptable issue for a supposed 5-star hotel (which I would rate 2.5 stars at best) is the lack of an elevator in the parking area. We had to carry our luggage up the stairs—terrible! When we finally got to our room, it looked like we had paid for a bus station hotel. Everything was very old (the previous 4-star hotel we stayed in was much better). In the restaurant, there's an older waitress with short hair who picks and chooses whom she wants to serve. I noticed she only served tables that ordered wine, likely for tips. This was very unprofessional. The next day, I went to the baby pool, which is supposed to be heated. The pool was ice cold, so I couldn't even take my baby in. At night, it was impossible to sleep due to the unbearable noise. I couldn't wait to leave this place. The only polite staff were the towel attendants and the housekeeping staff, who were always smiling. The rest seemed underpaid and dissatisfied. The worst part was at checkout. The receptionist obligatorily asked, "Was everything alright?" My husband responded, "No," and she didn't even bother to ask what went wrong. I found this very poor. The least they could do is ask, "What didn't you like?" In summary, I will not return. I genuinely don't know how this hotel managed to get a 5-star rating. Terrible!

Kenyér Krisztina

The overall experience was really nice. Most of the staff members were kind, although at the spa they were not really nice - and we were there twice so it was not a one time experience. The rooms are very clean, but not that modern. The bed is comfortable and the view was really nice from our room even though we were not paying for sea view.

Veronika Fiegl

Super friendly staff, nice rooms, no big hotels aa neighbours, wonderful infinity pool, good food. Really enjoyed a relaxing stay. Thanks to everybody in the staff who made that possible.

J S

Really can't understand why anyone would leave this place a bad review because it is outstanding!! From the moment we arrived a staff member came straight out to carry our cases inside to the reception to check in. As soon as we walked inside we fell in love with the hotel it is absolutely beautiful and clean! The receptionist we're busy checking others in so the man that carried our cases made a start by taking our passports ready. Check in was quick and simple. Our room was very spacious and clean and had a little balcony with a sea view. The rooms are cleaned to perfection every day and the mini bar gets refilled every 2 days. There are alot of activities/entertainment throughout the day and night all of which we enjoyed. There was a great option of food at breakfast lunch and dinner and every single member of staff was super friendly and welcoming. Everytime you walk past anyone you are greeted politely. There are quite a few bars in the hotel premises and pools and sunbathing areas. The spa is super nice and relaxing. It was also my birthday while i was there and i was surprised with a knock on the door and presented a little card and box of cookies from the hotel team. There is so much more i could say about this hotel but i would be here typing forever. I definitely would go back here 100% .

Yvonne Elkin

The best hotel that we have ever stayed in. We came on our honeymoon and it was perfect. Staff were friendly and hotel is immaculate. The food was delicious and not repeated the whole time we were there. Not many shops and restaurants within walking distance as it is a quiet resort. Entertainment was good and the steak restaurant was fab.

Hornchurch Eagle

First time staying this side in the Tabaiba Princess. The hotel a large with great sized rooms. The hotel is spotless which is a credit to the staff. There are numerous drinks machines but these go off about 11ish. I'm not an alcohol drinker so can't comment on that. The food was very nice with a varied selection. If you want food there can be a wait for a table in the main restaurant. The two boulevard restaurants (Chinese and Italian) are average IMO but good to try something different from the main restaurant. The main (relax) pool was never overly busy which was great. On the whole we had a super 2 week holiday here and would come back in a heartbeat.

Daniel Scriven

Perfect place to take our 2 year old with a kids pool filled with slides and activities. Weather was 27/28 in September so it was lovely. Food was great and plenty to do inside the complex. Not much around the area so grab a bus to Las Palmas city and there is plenty to do up there.

Kimberly McNab

Just back from a week away staying in the Maspalomas & Tabaiba Princess resort. We had a fantastic time! We were able to get sunbeds/chairs every day (some mornings not getting down to the pool until after 10am), all pools were well kept and great for adults and children alike, staff friendly and helpful, and room comfortable and clean. The only thing I will say is that the food was very similar each day, but still enjoyable. We ate in a restaurant off resort one night and booked into Kokoro for our anniversary dinner - it was delicious! Overall an amazing holiday and would love to come back one day.

Next Voyage

It's a nice hotel, but far too big—it's more of a resort where quantity is prioritized over quality. The food is mediocre at best, with some items being of very poor quality. If you're traveling in winter, most of the pools are not heated and are quite cold. If you don't upgrade to a better all-inclusive package, there's not much to drink. The location is also quite inconvenient; everything is far away, and there’s nothing around the hotel. To make matters worse, our entire family got a stomach illness while staying at the hotel. I do not recommend this place—there are much better hotels on Gran Canaria.

Karl Blyth

I want to point out that I am currently still enjoying this holiday about to start day 4. 21/7/2024 Now, where to start?? ABSOLUTELY EXCELLENT. So far, so good. We read a lot of concerning reviews and can hopefully put some to rest. The hotel is absolutely stunning on either side. We are on the Tabaiba side. There was a slight issue when we booked with Tui that they placed us in the Maspolomas side away from family. We tried to sort this with them, but the lady was very rude and obnoxious to us. The HOTEL THEMSELVES took matters into their own hands and went above and beyond, and this was all sorted on arrival with absolutely no arguments. So, a big thank you to the hotel stall for their absolute professionalism. Let's get the good and bad points out of the way. GOOD points. Nice rooms with bath and shower. Bottled water on the first day - refill at any bar. Buggy friendly. Child friendly . Plenty of activities round pools....kids loved the foam party! Evening entertainment we've seen has been good. Live singers this evening. Spotlessly clean everywhere, cleaners are brilliant. Not one bad or rude staff member. Staff at meal times in food hall have been the best I've ever encountered. Used plates and glasses cleared faster than you can blink. Drinks have been amazing from the lobby bar. For a big hotel it's never overcrowded. There are so many areas to chill in peace. No issues getting sunbeds as no reserving before 10 am. Pools amazingly clean and plenty of them. Suitable for children and adults. You can really get some swimming lengths in. Massive choice in food at every mealtime, as well as two snack bars by the pools. One more suited for the kids and one more suited towards adults in my experience but able to eat at both. Water park is more than adequate for kids to have fun for hours... Even for some of the adults I saw having a go. Lots of self-serve drinks machines all over the place. Bad points, but not many. Balcony could be more private...personally I don't like to see the neighbours and would prefer walls or screens separating but not too concerning as not a lot of time spent in the room or on a balcony. The shower is not the best I've encountered, if I'm honest....but it works even though a bit low pressured. Juice self-serve machines have not been working since arrival, but there's such a choice of other alternatives anyway. I will note the sunbed areas others have complained about...the beach/sand effect areas. They are tiny little stones, basically, which personally I quite like better than sand as it doesn't stick everywhere..... it does get really hot and will burn your feel in the heat of the day, but I think it's just one of those things where you either like it or you don't.... we do and have chosen those areas each day over the tiled areas. We would visit again!!

Megan Elizabeth

We've just got back from a fantastic 7 night stay at Caybeach Princess. All of the staff were so friendly and helpful, and we can't fault the service and facilities. The pool is massive with plenty of sunbeds and no overcrowding. There's also a smaller more relaxing pool at the top with a jacuzzi. The apartment was lovely modern and clean. We paid £7.50 every day for breakfast as we were self catering and it was well worth it. Great selection and lovely food. The free bus shuttle to the beach was very handy. The only thing that was a slight let down was the entertainment in the hotel on an evening. We couldn't find many bars or nightlife around except for on the last night where we found the Yumbo Centre a short taxi ride away with loads of bars and clubs. Wish we'd have found this sooner. Overall a lovely holiday thank you!

Kevin Pearce

The hotel was very clean and tidy including the rooms, all staff were very welcoming and friendly. We had water in the fridge in our room on arrival which was a god send. The pool was lovely. The only downsides, pool was no fun, no inflatables, no ball games which made no sense at all, although when the lifeguard went home at 6pm all the fun started and everyone enjoyed the full use of the pool without being told no. The bungalows were very hot and only had air conditioning in the main bedroom so our kids were hot all night, we tried to sleep with this off but the temperature soon rose in the night and was unpleasant. Pool bar food was good as were the drinks and service was good. Not really any entertainment at all at the hotel all day which was a bit boring and the bar closed at 10pm sharp, we are not massive drinkers so this wasn’t a problem. The location was not great, we had multiple taxis to get around as everywhere was a much longer walk than you think especially in the heat. No restaurants or supermarkets nearby just small hotel shops.

Quentyn James Mountford

I had a weeks stay at the Caybeach Princess complex, my bungalow was very well appointed with a good shower in the modern bathroom. The swimming pool is very big so you bet the chance to get a proper swim , there are also other water features around to use. Plenty of sunbeds and a chilled atmosphere. I stayed half board and the food was really good, it's a buffet service and ther was always plenty to choose from. The main beach is a steady 20 min walk or there is a free bus from the complex. For a week in the sunshine the Caybeach Princess was great value for money and I'll be returning next year.

John Hobson

Thank you team cay beach for a great experience. We stopped for twelve nights. We stopped in self-catering and found it great value and took advantage of your well stocked shop. The highlight of the stay was the pool bar staff who went above and beyond to maintain a professional service even in testing times. Carlos must be proud 👍. Alexandro the lifeguard maintaining a safe environment for all using the large pool. Thank you caybeach see you September.

Mateusz Jasek

Rooms seemed clean at first sight, but after one day I found hairs glued to furniture in random places, clipped nails. Furniture is rather old - some of them remind me of 80's. Also, they're very small - we're not able to open both suitcases comfortably here. The TV in the room is only in the kitchen, making it useless in the evenings. Even if you want to use it, you have to pay for the remote. The pool is open only between 10-18 and no inflatables, no balls are allowed. In general - no fun allowed here. I'm mostly getting no wifi reception. I'm just disappointed. I spent half the price in Greece last month and it was superior to caybeach princess. After one day it seems like the worst hotel I've ever been to.