Maspalomas

Joshua Downs

Having the most amazing time here and I will definitely come back again. If you’re thinking of coming here then don’t hesitate. It’s the most amazing place and you won’t regret it. Fran is the greatest entertainment staff I’ve ever met and I will remember this holiday for years to come. 10/10, would recommend to all my friends and family.

Rafał (Rougheee)

We’ve just returned from our 8-day holiday. The staff were very polite and helpful. The hotel itself does deserve its three stars. The rooms are quite spacious, regularly cleaned, beds comfy (could have been joined permanently to avoid sliding apart). The portable air-conditioning unit requires leaving the balcony door open and is quite noisy. With all the noisy entertainment on the stage by the pool one just wants to keep the windows shut to enjoy some silence. We were provided with the All inclusive option: the food was quite tasty but of average quality ingredients. Luckily, there were many options to choose from so everyone should find something to please their palate. We have only tried breakfast and dinner meals as at the time of lunch menu or pool bar snacks we were away sightseeing or enjoying the beach. The location is okay, exactly as described on the website. The free beach bus could run more frequently though. It’d be great if the pool and jacuzzi areas were available until 9p.m. We didn’t get the chance to use them more than 3 times throughout our whole stay because of such short opening hours. The lifts need more attention and the room doors that are far from soundproof. On the whole, it was a very pleasant stay.

Michael

No other words but excellent! Nice clean hotel with very friendly and always helpful staff. We don't do all-inclusive very often, but it's a lot easier with 2 young children, but it was by far the best all-inclusive food we have had! Endless choice and always something different every day. Also, lovely fresh, thin based pizza is available all day from the snack bar along with salad and other snacks. The bottom pool is always lovely and warm, and a great little kids pool and kids club to the rear of the hotel. Had a great room that always had the sun on the balcony and nice views over the pool. Great entertainment on a night and a good mixture of music playing through the day. Little kids' arcade area was handy for nighttime. Only 1 negative was that the gym was very basic, which could do with a bigger room and some more weight lifting equipment. Will definitely visit again!

Judi Ryan

We can't fault the hotel in general. If your idea of heaven is lying by the pool in the sun all day then this is a great place to stay but for us the negatives were the location and our room location. We enjoy walking to the lighthouse daily but the hotel was too far for a comfortable walk, there was a free bus and the local bus and taxis but we enjoy the exercise, also we like to stay on the patio/terrace and don't go near the pool but our room was in blockD and the patio was is shade all day we did ask to be moved and the hotel did move us to a sunnier room. The positives hugely outweighed the negatives. The rooms were very nice and comfy, the food was full of choice and tasty, every meal there was always chefs cooking fresh as well as the preprepared food. There was always good daily and evening entertainment and the staff were great. We would not come back but only because of the location if we didn't want our daily walk we would be back in a flash.

Charley Winter

This is our second time at this hotel. We came back as we loved it so much. The animation team are all so lovely and easy to get along with - not forceful for you to get involved in activities either! We first came in 2023 and would say there was probably more for smaller children the first time around, but never the less, it has been really lovely again this time around. The food is very good for an all inclusive, there’s so much to choose from!! Eli & Beyoncé’s twin (😏) have been so so good with my daughter!

Anton Phillips

This hotel has a good family atmosphere! Our children absolutely loved their experience, especially the ice cream by the pool until 4 PM. The daytime and night time entertainment was decent, though there's certainly room for improvement. Limited vegetarian options at the daily food buffet, they have a secret vegan menu just ask the reception. Overall, a really enjoyable stay for families!

Susan Brown

Family friendly hotel, 10/15 min walk from lighthouse. Return visit this year, two bed units are great size, room facilities good (no kitchen area). Rooms serviced everyday. A number of pools across the resort, main suites pool our preferred location. Pool bar open all day with snacks, and a lively but not intrusive animation team providing adult and child friendly entertainment all day. Bingo to yoga to cocktail making to water polo etc. Same team often do the evening entertainment (kids disco followed by show at 930pm) which again is family friendly. Animation team are immensely friendly. Board options range from b&b to all inclusive, buffet style restaurant.

Becci Rosemin

Fantastic Family Stay – Animation Team Were 5 Stars! We had a great stay here! The animation team truly made the holiday—they were absolutely 5*—so friendly, energetic, and always getting everyone involved. There were loads of activities throughout the day for both kids and adults, which kept us all entertained from morning to night. The pool area was lovely with plenty of sunbeds available, so no need to rush out early. Just a heads-up: no inflatables or ball games are allowed in the pool, which was a bit of a shame for the kids, but it did make for a more relaxing atmosphere. The food was good with lots of variety, though it would have been nice if it was served a bit warmer or on hot plates. Still, we always found something we enjoyed. Our room was perfect for our family of five—two bedrooms gave us plenty of space, and it was cleaned daily, which we really appreciated.

Jamie Craig

Like others we had a fantastic stay and would definitely stay here again. All the credit to the animation team and cleaners is absolutely deserved - thanks. Not seen others commenting but the dunes walk arranged on site is brilliant. The few choice was brilliant but I'd agree that it could/should be hotter. I tended to go for the freshly cooked things. Thanks to all.

Geeny De Jesus

Really good! The people here are so nice, very clean and we will definitely come back. Sadly we only stayed here for one week. The food is good, activities are fun and all services are very well taken care of! Thank you for the good time!

Julie Price

We stayed at seaside palm beach maspalomas for 9 nights, what a lovely relaxing holiday, the hotel is immaculate, our superior room was on floor 4 and had a lovely view of palm trees and the main pool, it had a neat tidy bathroom with everything you need and a large room with balcony, The staff are all lovely, especially in the dining area, Christian was made for his roll of assisting customers finding the perfect spot for dinner, he's always smiling, great guy, Lisa was lovely and crina and the young lad herodee I think his name was were attentive to detail, we used the spa pool and the treatment room, very professional, The food was amazing, there's entertainment every evening, and a musician playing during evening meals, The hotel is in a perfect position for the esplanade or the beach. The management ask how you are during dinner, the lady with the amazing glasses and matching scarfs was really friendly and the man who's worked for different chains of hotel but fits perfectly here is a genuine guy, all in all it was a perfect holiday, one day we will return, thank you

jean-bernard spinoit

Hotel is nice and infrastructures are OK but unfortunately, we had a very nasty surprise once we had to settle our bills as we figured out that what they told us orally did not match what they ultimately bill. We ended up with paying 300 euros more than what they told orally. They even invoiced a buffet for our 1 year old daughter (that obviously did not eat a thing). Managed to negotiate to something a bit closer to what was told us initially but still ended paying much more than expected. Best advice is to thoroughly check all invoices! Their attitude also was despicable (where they told us that we misunderstood their policy...). So we will not be back due to these commercial practices.

Veit Appelt

Best choice even for families and for all generations. Super mixture of Spanish Germany Managment for real 5 Star service. Priviled direct position to the dunes aside the Meloneras nightlife. Quite nights sleep with open windows. Super breakfast and dinner. Clean rooms. European guest spectre with a major part from Germany Austria Switzerland.

Cathrin Sanders

Nice rooms clean and fresh smelling. Poor service, racist staff especially at the bar

Travelling Doc

Having booked directly with the hotel and having stayed here a few years ago, I would have thought there would be some benefit of loyalty but instead was treated with none! This time, I was given Room 203 on the ground floor—a basic room with an incredibly dated interior, complete with an old 80s carpet. The view from the balcony was awful: a kids’ playground to the left, the car park and roof in front, and the pool to the right. Unhappy with the room, we raised our concerns with reception. After waiting 40 minutes, the room manager, Miguel, informed us there was “nothing they could do.” Fortunately, during that wait, we found an alternative place to stay. The customer service was disappointing on several fronts: 1. For a direct booking, a hotel should recognize guest loyalty ( having stayed in the hotel previously and also in the Gran Residencia, the sister hotel) by providing the best available room in the selected category. Although we were told there were similar rooms on higher floors, they wouldn’t accommodate us. 2. Despite voicing our displeasure, they showed no genuine effort to address our issue. Given this poor treatment, I won’t be returning to Palm Beach or Gran Residences, despite having been a loyal visitor to both.”

Steve

Really good place. Rocked up last minute for the week as couldn't stand my current hotel. Friendly staff , immaculate pool. Top mention to the lifeguards who were great with the kids. Try the locals restaurant in the lower level of the shopping centre next door. Fantastic food

Hans Walltin

Really nice hotel complex! Clean and tidy in the apartments and pool area. Very good food in the restaurant throughout the stay, but above all the staff is fantastic, helpful and always nice! The fact that the hotel is located a bit deserted, a bit away from other restaurants and entertainment doesn't matter, as it is easy to take the bus outside the hotel. On the contrary, it gives peace and quiet to the stay. Rarely have you experienced a pool area with such peace!

Ásdís Eva Árnadóttir

Hotel very clean, food was delicious and best of it all was the service from the kind people working there. Everyone was super nice!! Special thanks to Sara and Desiree (if I remember the names correctly) for such great recommendations. The staff there was the best part of it all. Somebody give them a raise please cause they deserve it. If I owned a hotel, this is the kind of staff I would want to keep close at all times! Thanks again for a great experience!

Dil Thind

Alex the Chef at Dinner, is such a caring person and his food is amazing too. Very hygienic looking open kitchen and great service.

Sue Putt

Staff friendly always a smile on their faces. Fatima the housemaid on our stay was lovely and worked hard. Reception lovely ladies and Tony with the banter. Tamboni and Kingley bar staff very nice and friendly too. We was there for 4 weeks so was nice to meet everyone. Just wished I got the Maintenance man's name he was helpful on a couple of occasions and always a good morning from him. Perfect break

Gall George

Our stay was excellent! The accommodations were clean and comfortable, providing everything we needed for a relaxing holiday. What truly made our experience special was the staff - everyone was incredibly friendly and attentive. I must give a special mention to Fran at the bar, who went above and beyond by helping us when our car broke down. His assistance truly saved our day! The convenient location gave us easy access to explore the area. Highly recommended

Robina Robinson

Just returned from Vistaflor, Maspalomas. 4th time I’ve been here as I love the location and atmosphere in the hotel. The staff are very welcoming and helpful, the accommodation, pool and pool area is kept spotlessly clean. The entertainment and animation team were excellent this year. Thank you Jonathan and team for the hard work you put in. I thoroughly enjoyed the aqua fit and stretch yoga. The food is varied and plentiful (we went all inclusive) though I agree that the hot food could be warmer. My husband microwaved his. The staff in bar and restaurant are excellent. I’m looking forward to returning in October.

Sampo Tall

My Best vacation A great destination to enjoy good service and vacation. 5 star staff, will do everything to make you comfortable. This hotel is wonderfully managed and it feels like the staff is one big family! During the 6-week vacation, I got to experience the ease of the location, all the services are next to it, and surprisingly, the hotel has a very versatile little market with comprehensive daily necessary products. Excellent breakfast and the standard of the restaurant is good. The restaurant staff does everything to make you feel like you're the only customer, even though the restaurant is full of professionals! The food is good and not overpriced, but in principle there is something for everyone. The pool area is large and clean. There are plenty of sunbeds, and there was no problem with having enough during the vacation. In front of the apartments, it is possible to enjoy the sun on your own terrace with your own sun lounger. The pool has a program for everyone and water aerobics. Perky Marina and absolutely brilliant Ayoze make everyone feel good and move. Not really a bad thing to say. The rooms are, according to their time, on two levels and a bit old, but clean and comfortable. I warmly recommend.

Ivar

I'm loving the staff at this hotel, they're so friendly and helpful! 🥰 The rooms are a little old-fashioned, but honestly, I don't mind. It adds to the charm in a way. ✨ It's definitely not a luxury resort, but it's cozy and comfortable. Plus, the location is perfect for exploring the city 🏙️. Anyone looking for a budget-friendly option with amazing service should check it out!

Robert Watson

Stayed at Vistaflor for a week beginning 20th March room number 650. From the very first moment checking in the entire experience was fabulous 👌. Claudia who cleaned my room every day was so so lovely with absolute positive mental attitude and had my room absolutely spotless with fresh flowers 💐 and bottle water. Claudia is an asset to Vistaflor. Food selection on half board was great and the fresh pastries from the shop were outstanding. Reception staff were absolutely brilliant 👏. Viktor recommended most amazing Italian restraunt with food to die for. I will be highly recommending Vistaflor and will be enquiring about returning myself same time next year. Thank u so much 💓 💙❤️

Michael Brown

I don't often write reviews, but I have to praise this hotel, it's so nice. I originally booked bed and breakfast, but ended up having evening meals as well on most evenings, for a discounted price of 15 euros per evening meal with 5 or more. The food was excellent, buffet service, with so much amazing choice, something for everyone i would have thought, with both breakfast and evening meals. The cooked food was warm but not too hot and well cooked. I find it difficult to believe that some reviewers have criticised the food! The restaurant also appears very modern, as does the hotel generally, with generous tropical planting all round the accomodation areas and pools. The swimming pool area is also very modern, with glass screens around the edge and plenty of sun beds. The main pool was warm enough to be comfortable for swimming and very clean. I cannot praise the hotel reception staff highly enough. They were so friendly and helpful. Nothing was too much trouble for them. The hotel is in a quiet peaceful area and no late night noise. There is an area of waste ground just outside the hotel to the front which presumably is scheduled for development at some point, but not at present. There is a taxi rank outside an adjacent hotel and, as others have said, it's only about 5 euros to Meloneras and the beach, 8 euros or so into PDI. I walked down to the beach most days, only about 20 minutes pleasant walk and there is a nice botanic garden to explore on the way (only open weekday mornings) and also the route brings you out alongside a lake called La Charca, which is great for bird-watching, just before reaching the vast expanses of Maspalomas beach.

Robert Micklem

I stayed with my partner and a friend and the room was great for the 3 of us, the rooms are well laid out, look gorgeous from the outside and the pool is aesthetically very pleasing! The service however was absolutely dreadful, and I don’t want to say that! But it really was, every interaction with any staff member was very frustrating, there was no enthusiasm or excitement at all, very weird energy! The food in the restaurant was 6/10 and was always cold. We had two single beds pushed together that were on wheels, it was completely impractical!! I would love to say I would recommend, but with the location being a bit far out on top of everything, I honestly can’t say I would stay again! There is absolutely no way this should have 4 stars, I was shocked when I learned that!!

Anne kelly

Lovely 2weeks chilling at the Calderones hotel. Jet2 advertise as 3* but more like 4*. The service is top class - all staff we met were very friendly and welcoming - especially Marlen, Marjory & Samuel. Food was good, a bit repetitive but as good as anywhere we’ve eaten over the years. The bar service could be a bit slow at times especially when the restaurant is open too, but just got to be patient! The pool area is perfect for chilling out, very peaceful & very clean. A little far from town but made us get our steps in (there is a courtesy bus & a very good taxi rank nearby). Hopefully we’ll be back soon!

Nina Pearson

Nice setting, peaceful, clean and well maintained gardens. Food very poor. Luke warm, lack of choice for desserts, 'Chefs' made us feel uncomfortable by watching our every move. Management need to review their ability to cook. Dangerous, open hot grill to make toast at breakfast, need fresh orange juice and better quality of items. Gym equipment broken and dirty jacuzzi. Pool needed cleaning more than once a week (as was observed). Beds very uncomfortable with springs poking through and beds on wheels. Also chilly in the evenings and no heating available in rooms.

Alexandru Serban

Unfortunately, our experience was impacted by the last-minute change to our booking from Livvo Dunagolf to Livoo Los Calderones, which was communicated to us less than 48 hours before our flight. We had specifically chosen your hotel for its garden and location, so the sudden change was quite disappointing. Although we were offered dinner inclusion as compensation, the short notice left us with limited options, and we felt the situation could have been handled with more consideration. While we appreciated the gesture of including dinner, the dining experience did not fully meet our expectations. Although the variety of options was nice, the fruits were often under-ripe and lacked flavor, and many dishes, while plentiful, seemed to prioritize quantity over quality. The fish, though enjoyable at times, was occasionally undercooked. Given this, we opted to dine out several times and, in hindsight, feel that declining the buffet would have been a better choice, potentially warranting a partial refund. Regarding the accommodation, we appreciated the cleanliness. However, we found the stairs inside the room inconvenient, which made the space feel smaller and more akin to a hostel. Additionally, the walls lacked sound insulation, and we could hear conversations and music from neighboring rooms on several nights. Overall, while the hotel has many positive aspects, we believe there are areas for improvement to enhance the guest experience. We hope this feedback is helpful and constructive.

Beesely 176

The rooms are awful, in need of a serious revamp, our room smelt of damp, there were lots of ants, paint crumbling off the damp walls, dark & dingy rooms no air con in the bedroom. Very dated. Nowhere near enough sunbeds around the pool and food in the resturant was terrible. The hotel is in the middle of nowhere but they do have a free shuttle bus into Maspalomas. Don't be fooled by the the outdoor pictures advertising this place! The pool was freezing and in need of repair.

Tim

In January 2024, my wife, my daughter, and I stayed at this hotel for the first time, and we were so impressed that we returned in January 2025. The hotel has a quiet and cozy atmosphere, and the staff is exceptionally friendly, attentive, and customer-oriented. One of the highlights was the fantastic buffet: it is incredibly diverse, large, and varied. The fruit selection was especially impressive and a standout feature! As vegans, we found plenty of options and always felt well catered to. The prices for food and drinks were also very reasonable and affordable. The hotel is family-friendly, has a beautiful pool, and delighted us with an entertaining evening program featuring different artists every night. However, there were some changes compared to 2024 that we found disappointing: During breakfast in 2024, there was a fresh orange juice machine where guests could press their own juice—a real highlight! In 2025, this was replaced by a machine serving artificial, heavily diluted orange juice, which was quite disappointing. Another suggestion would be to include vegan meat substitutes, such as tofu, as part of the offerings. We had to buy these from a supermarket and bring them to our meals, which was a bit inconvenient. The hotel itself could also use some renovations in certain areas. In our room, there were noticeable damages, such as a broken door frame, which detracted from the overall appearance. The gym area, in particular, would benefit from updated equipment and improvements.

Slavko Švagelj

I love this place. So peaceful and colourful. Garden is very beautiful and the swimming pool is so big. You can really enjoy and relax. Perfect for family and kids Food and service is really upon the standards. I will definitely come back.

le on

My room was dirty and in a bad condition. The room was also dark and it was sparsely equipped. It didn't even include a water cooker. The bathroom was in an especially bad state. The shower was open and the entire bathroom automatically got flooded when using it. It was unpleasant to use the bathroom. Service personell was nice. The area doesn't invite to for walks or anything.

Laura León

Overall we had a nice stay and it was mostly clean, and garden seems taken care of. Staff was always very friendly and responsive/attentive, and they seemed happy at work (one was even singing quietly at the breakfast when doing the table cleaning), so that is very good and can impact holidayers mood very positively. I just want to mention the positive things and the not so positive ones so others know what to expect and also to give the hotel the chance to improve them (the ones that can be changed). FOOD Breakfast and dinner were good. But I relied on salt a lot (maybe a personal thing, but I found most recipes bland, although it could have been me, cause I love salt, and maybe they prefer to keep it safe - you can always add more salt if it's not up to your taste). They have a great selection of salts and peppers in a corner of the buffet (I got addicted to the SALT & HERBS DE PROVENCE one, please can someone tell me where can I buy them in GC??) Breakfast was my fav part. I had a fresh omelette every morning, which made my day! ROOM The doors used to be with keypads and now they went back to using regular keys, and at the beginning it was REALLY hard to get them to open (we needed to use both hands and some force most times). We thought maybe they were broken, but they just need a lot of force and a hand twisting trick, I guess. This could be easily fixed, I think. Don't know if all the rooms are the same, but ours had some humidity signs on the bedroom walls (looked like bubbles, rather than mold), and the bathroom door frame had severe signs of humidity and some dirt. The bed little purple trail (for decoration) had a white stain on it upon arrival. We just put it aside. All the windows have blinders and curtains, perfect to get some proper sleep. Also, beds were VERY COMFORTABLE (although they are 2 twin beds put together, what can be best if your partner moves a lot hehe). The TV didn't work until we unplugged something behind the TV. Still don't know what it was. POWER OUTLETS In every 4 start hotel there is a power outlet available for every person by their bedside table, so they can plug in their devices to charge overnight. Having the room phone plugged on the same only available one is not ideal, so I had to unplug it during our whole stay to be able to charge my devices. This could also be easily fixed. POOL Water was super cold during our whole stay, so we didn't get in the pool (March), and we only saw about 8 people getting in throughout the whole day. Many sunbeds are broken on the bum side, so you can feel the metal bar in your backbone which after some time can be painful. Some also broken in the feet part. Also, one Balinese bed broken and full of stains. Maybe replacing the damaged ones could be good. The pool has a JACUZZI and water jets section with slightly warmer water (we were told) but it still felt super cold. LOCATION Location is not ideal if you don't have a car (they do have some parking outside) and rely on public buses (for example, BUS LINE 30 from and to Las Palmas stop is only 10min away), as you have to walk through some unpaved section for about 500m between some bushes to reach the hotel (so beware if you use nice shoes or high heels). A taxi may be better. For this reason we recommend probably booking the hotel stay with half-board so you don't have to leave the hotel at night, and rely on finding parking (hard to find) or getting a taxi to go and come back (we paid about 9€ to come back from Plaza Shopping Centre) SUPERMARKET I didn't see anyone mentioning this (and Google didn't mention it either when we looked for it) but we found a nice little supermarket right outside of the hotel, open EVERYDAY until around 21:00. It also had beautiful souvenirs to bring back home to your loved ones. All in all we enjoyed our stay, but don't know if I would consider it a 4 star hotel, to be honest, maybe after some room renovations.

Dan Capes

Clean & Informal with Friendly Staff :-) Our second visit as a family of 4 has been very enjoyable (previous visit in April 24) Rooms spacious & clean, food extensive & staff very friendly. Some people talk of the 4* rating being too high however we have been pleased on both occasions at the overall experience. No silly rules, staff are in the background & there if you need them... Always food available, drinks plentiful, entertainment enjoyable. Our 5 & 7 year old daughters enjoyed 'kids club' at least once each day, the 'mini disco' on the main stage in the evening & were in the main/centre pool for hours each day. On one day when it rained, the entertainment staff were flexible enough to move the mini disco indoors (which my daughters really appreciated) If your expectations are for a chilled out family holiday that is mid level (not high end) you shouldn't be disappointed!

Colin J

The rooms are very spacious and clean. All the  staff are friendly and very helpful.  Any issues with the accommodation are rectified very quickly. Great choices of foods in the restaurant. Pools are warm and clean with a good supply of pool towels.  I would definitely book this hotel again when I will return to Maspalomas.

Hannah Smith

A fabulous trip made better by Claudia and Luke two outstanding animation team members. All animation team were brilliant and build a great rapport with the children. Drinks were brilliant. Entertainment each evening was good and the heated pools meant we could enjoy the pool even on cloudy days. Our second visit and we hope to come back!

Steven Tallents

The food and choice of food was excellent, always well cooked and we were spoilt for choice every day. The room was very clean and quite near the resteraunt. Plenty of pools to choose from and lots of free sun loungers. A nice takeaway counter for pizza, hot dogs and drinks. Pool bar with hot and cold drinks and snacks. You had to get up early to beat the professional sunbatheres, their towels were always clipped on the chairs as we went for breakfast. The staff were very hepful and attentive. We got the free bus down to the beach at 09:30 and then got a taxi back for seven euro's. The bus did not return until threeish, so we got the taxi. We also got the bus to Puerto De Mogan from near the hotel, it was sixteen euros return on the express route, took about 40mins. Not much to see around the hotel but an empty shopping centre, and there is a Spar just over the road. We had a really nice and quite few days here.

Jasmine Saxton

Rooms clean and spacious, food is lovely and good selection. The entertainment staff are absolutely fantastic can’t fault them at all, they make the holiday, brilliant with all and get the children involved, would definitely recommend here for families x

Maria Sanchez

First time in Salobre and definitely not the last one. The service has been amazing since the very beginning with a very warm welcome from Enrique and Indira. Every staff member is super friendly, always with a smile. The buffet is great! You realize everything has been thought before. Good food quality, and all the allergens information shown it's great when you are celiac. The sunset only adults pool is great when you look for quiet, calm and relaxing moments. The views from the room were beautiful and I have to highlight the shower experience! Thank to all the team and definitely will be back in the near future.

Francesco Redaelli

Probably the best elegant, authentic, and modern Resort Hotel in Gran Canaria. My wife and I have been here during Easter Break 2025, and we visited plenty of places in the whole Canary Islands, more then 10 times over 6 years, at least twice a year. The Hotel is located in the Salobre Goldf Resort area on the South of Gran Canaria great being warmer and sunnier than other areas in the Island. It's super clean, with security and extremely calm atmosphere. Perfect to play golf as well, but also to simply relax, being surrounded from nature with great views over Gran Canaria mountains and Maspalomas sea coast, on top of being far away from tourist places, noise and doggy areas. The staff and service is great, professional, gentle and smiley. Food quality and options are great, especially when it comes to breakfast. It's a good option for dinner half boards, but we would recommend to hire a car and drive in local spanish restaurants for dinners/lunches around Puerto De Mogan which is very clean, posh and for high net worth people. The Hotel provides a lot of facilities including gym, many pools both for families and adults only areas, as well as an internally owned Spa very calm and clean, with plenty of massage options. We will come back for sure, we loved it.

Sean Edwards

Just got back from our 10-day stay—excellent service! We really enjoyed our time there. The place is kept immaculate, and the service is truly five-star. Everyone is so nice and helpful. We'd like to give a special thank you to Roxanne and Silva, who were especially wonderful during dinner times and really made our stay memorable ❤️

Jake Haygarth

Salobre is simply incredible. Location is perfect for a relaxing break with it being quite out the way but a free shuttle bus makes it easy to take a trip into the local town. The staff are so friendly and do everything to ensure you have the best time. The food is just incredible with so many options to cater for everyone. The rooms and the resort in general certainly live up to the 5 star expectations. There’s so much to do in the resort to keep you entertained. We especially loved the live music every night. Whatever you’re looking for in a holiday, Salobre has it covered! Thank you Salobre, we will 100% be coming back.

Marleen

We stayed for 6 nights at Salobre in the family junior suite. We would not recommend this hotel to others, as it does not live up to the 5-star expeditions and price. 1) Weeks before our arrival, we informed the hotel we will be travelling with a young baby. For that reason, we requested a room far away from the (busy) pool, and close to the restaurant. This way our baby can sleep during the day, and we would be able to dine in the evening while she would sleep. Besides that, we requested a baby bed. Upon our arrival it was a complete surprise to the staff that we were travelling with a young baby. We got a room which was on top of the noisy swimming pool, and a 6min walk from the restaurant. There was no baby bed placed in our room. It was not a welcoming start. Besides that, rooms are quite outdated. 2) Housekeeping struggles to clean all the rooms everyday. When we informed reception that we needed housekeeping, since our toilet paper was also running out, they still did not manage to clean our room. 3) Breakfast- and dinner buffets are not of 5-star quality. The orange juice is filled from plastic containers (not fresh), fruits are mostly canned, pancakes are dry. During dinner the menu cards are often wrongly placed. Meaning you should not be allergic or intolerant to any ingredient to dine here. 4) The running track at the hotel is at the Gulf court. Instructions are nowhere to be found, meaning you have to find your own way around the running court which is not a comfortable experience. 5) For several days in a row, we requested the option to extend our stay with 1 hour on the day we needed to check-out. This way our baby could still properly sleep during the day. On the day of our actual check-out we got informed that we had to leave our room at the original timeslot. The reason was that housekeeping was scheduled at 12:00h which was quite painful as we did not experience much housekeeping ourselves. A very negative goodbye

Mandy

We have all had an amazing stay at this hotel. Every single member of staff was very friendly, polite and helpful. Wide variety of food everyday. All areas are always very clean. I would recommend coming here to friends and family and will return with my own family. There are bars and shops within walking distance, and it's only a bus ride away to town for markets and beaches.

Yasmin Koval

We arrived late in the evening, dinner had finished, but they did offer us a cold buffet, which was nice. I liked the fact that we didn't have room keys; everything was on the wristband chip, they give the kids wristbands as well. This hotel is currently undergoing renovations, so I would check before travel. They made great provisions for the areas/restaurants that were closed. We stayed in a privilege room, so we had access to extras like a private sun terrace, pool, certain restaurants, and lounge on level 4 on the north side of the hotel. Wasn't a big fan of the inside bar, that whole space is quite open and lacks atmosphere, needs a rethink. Also, if you are having dinner in Gaudi Restaurant, you can hear the booming music from the entertainment down below...not sure that is a privilege experience? We ate in all the restaurants except Japanese, kids needs to be 12+. This hotel is spotless, the pool areas are kept clean and safe, and all the staff were just brilliant and friendly, especially Alejandro in the bar! My favourite was a different type of paella everyday, the rose wine, the cava in the privilege lounge, and the pomel red wine. The sunset view from La Brasserie is just spectacular. We had a brilliant stay, thinking of staying at another H10 horizons next year. We used the hotel taxi service, same price as getting a taxi from the airport.

Josh Hutchinson

Booked a week here with the hotel via Jet2. Hotel is very clean, well designed and an excellent place to rest. All staff (reception, bar, and restaurant) including all other staff have been amazing. They’re very friendly and have gone above and beyond to provide us with an excellent service. Room we stayed at was very clean and had plenty of facilities and services (such as daily refilling of drinks). Food at the restaurants has been amazing particularly the buffet. Plenty of food provided for breakfast lunch and tea. They also rotate the food which is excellent and provide a variety which makes it easy to pick what you want. Entertainment has been excellent in the hotel. Hotel does a variety of entertainment from dance acts, to circus acts, and bands. Services at the hotel have been excellent ranging from entertainment, to several bars, and pools. Staff also do cracking cocktails which are very tasty. I went all inclusive so didn’t have to pay anything. Overall, our visit and stay in Gran Canaria has been excellent. I will be looking forward to coming back in the future.

Adi Lahav

Love this place!! Perfect for getaway and relaxing with stunning views and grateful staff. The privilege all inclusive package is amazing. You get so many different options, restaurants, wine options - bottles, great food - the Japanese restaurant is AMAZING!!!! Michelin vibe with an open kitchen! The brassiere is amazing too, and also the breakfast in the gaudi. the construction of the hotel is so beautiful and mesmerizing! We will definitely come back!! 💞💞💞💞

Henry_ Clarkson

I would definitely recommend staying at this resort. The hotel is in a fantastic location with amazing facilities, especially in the privilege areas (easily worth the extra money)! Everywhere is very clean and I believe it is great value for money too. There is plenty of staff and they are all very helpful. Saulo especially stood out with his customer service, making sure our experience was the best it could possibly be. He was very kind and showed us all the areas of the resort. All round I am very happy with our stay and will be back in the future.

S Jo

Nice clean hotel but sun loungers by all pools are too shaded by palm trees for a winter sun break. Ground floor rooms facing the car park are a bit dark & get no sun but are clean & cannot fault the cleaning staff in any way. Breakfast is good enough but would prefer a cappuccino to regular coffee. Fantastic location, right next to the beach/dunes & good for walking.

Simon Tries

Spent some time researching hotels in the area and chose the Riu Oasis. We were completely satisfied with everything. We were especially happy with the food and service. Both were excellent. The best thing about this hotel for me was the location. The beach exit is right at the start of the Maspalomas Dunes area which is truly special. You can walk 10 minutes along the beach and feel like you are in the desert. To me this sets it apart from the other 5 star hotels in the area.

Timothy Poole

Good 4* experience. Nice pools, without tacky ambient music. 2 excellent specialty restaurants well worth booking (especially Botanico). Great breakfast buffet spread too. All the staff are unfailingly polite. Note no food available after 21.30 if you arrive late.

Andrew Caunt

Rarely go to the same place twice - this is an exception. A quality hotel, fantastic food, immaculately clean with friendly and efficient staff. Excellent location by the beach, views over beach and see from our balcony window. Bus station short walk away with buses to rest of island. Not cheap, but imo great value.

Nicola Price

Outstanding experience at this hotel. Food 5*, quality of service 5*, next door to the stunning beach 5*. Staff so friendly and accommodating! Highly recommend 👍