blue ivy
The 3 stars are only because of the good food and some of the staff that made this experience better. If it weren't for that, the rating would be lower. Much better was expected for a 4-star hotel, from old mattresses and beds that are separated, an old elevator, an old jacuzzi that is not even that warm, air conditioning that is not very functional and very old, internet that is too expensive, etc... All inclusive includes a couple of drinks at the pool bar, which are not very tasty, and if you don't like it, you won't get by cheap. Breakfast is available in two times (early and for the people that like to sleep in), but if you come in the second time, you won't usually find a lot of food, and thus no drinks. The staff was kind, most of them work hard, but some of them were a little rude (turning off the coffee machine in front of the guest even though I stood right in front of it trying to get myself coffee ), but luckily it's just individuals. Room cleaning is regular. And of course all activities include knowledge of the German language, so if you're not one of those, you won't have much fun. The pool is nice. All in all, we enjoyed our vacation, but the hotel should be in much better condition considering it is a 4 star hotel.
Based Boy
Great hotel, always clean, fun events, close to the beach and great buffets.
Wifi connectivity is awful though.
Buffet:
One could eat fives times a day since there is breakfast, snack time, coffee and cake buffet, lunch and dinner. The hotel offers a great variety of food, featuring a different theme each day. However, more often than not, meals are underseasoned and lack spices.
Desserts have always been awesome in my opinion.
Cleanliness:
The rooms are cleaned daily and used towels will be changed whenever you leave them on the floor.
Events:
Events are fun and entertaining but also relaxing. This includes but is not limited to: Sauna, Quizzing, Bingo, Yoga, throwing darts and dancing.
Location: Access to the beach as well as the bus station „parque tropical“ is less than 3 minutes away on foot. There aren‘t as many tourist traps here as in the middle of playa del ingles. I suggest you visit the beach in San Augustin rather than the one in Playa del ingles if naked Grandpas aren‘t your thing.
Wifi:
The worst complaint i have is the wifi connectivity. Firstly, it isn‘t free and secondly it only works well inside the bathroom. The connection always cuts off once I‘m in the bedroom.
MICHAEL G
Oldschool hotel in the second row at Gran Canarian beach promenade. Lobby is suitable. But the rooms are furnished within the 80s. Old closets and beds. No update since then. Service is okay. Some restrictions for the guest, e.g. not allowed to drink soft drinks or normal water at breakfast (within all inclusive). Mostly old people. Towel-reservation at pool is sadly allowed. Food & beverage is very good and great variety. In a nutshell: it’s worth the price but not outstanding, oldschool.
Kerem Aslan
have been there end of july til beginning of august, the food was excellent, from breakfast til dinner in evening was awesome, variety of food in evening, cocktails at bar were very good, also entertainment in evening was nice, animateur (hostess) were putting lot of effort in their work to entertain the guests, rooms were very clean, and the bed was very comfy. stuff was very very friendly!
playa del ingles beach was a 15-20 min walk away, which was just a bit far in the heat of the day but ok. but there was also beach in front of the hotel which was nice.
all in all, the hotel is very recommendable and would come again if visiting playa del ingles.
Martin Šedivý
Note this, if you are not german, don't go here. If you are german-speaking, you will most likely have the best vacation here. This review is from a perspective of non-german speaking couple where we were left out from any animators program because the main language at the hotel is german. We tried to adapt from english to spanish or german but only with little success. Personal is really nice, food great, rooms cleaned, pool, sauna and services also great. For everything we give 4 stars out of 5 (meaning we really enjoyed the stay here but we just felt bit left out from any activity in the hotel as the target is only german-speaking and you will have no success with english)