Antonio Russo
I stayed at Barceló Margaritas in Maspalomas for one week as part of a group trip, and overall the experience was pleasant. The hotel is clean, well-maintained, and the staff is exceptionally friendly and helpful. The atmosphere is relaxed, and the facilities are generally well organized.
The food offered throughout the week was acceptable, though the quality varied and at times felt a bit basic. Still, there was enough variety to find something suitable at each meal.
The only real downside was the spa experience. As someone who works in luxury hotels as a massage therapist, I found the prices to be quite high compared to the standard of service provided. The massage I booked was not the one I received, and when I mentioned it, the only explanation given was that “this is how we usually do it.” This showed limited competence both in the treatment itself and in handling guest feedback, which was disappointing.
Despite this, the rest of the hotel team was consistently professional and welcoming, which made the stay enjoyable overall. With some improvements to the spa service and training, Barceló Margaritas could deliver a much more balanced and satisfying experience.
William Gibb
Our 5 th time here and we love it .
Great all round hotel with very friendly staff. Three swimming pools( although one is on the royal level.)
Never have to wait long for a drink at the bar. The food is very much above other hotels and we have never had a bad experience regarding the choice or quality.
A good pool side location with beds and free towel hire .
Already looking forward to returning as this is one of our favourite hotels and location.
Gillian Hughes
This hotel is amazing it is immaculately clean and kept spotless not a bit of rubbish to be seen ..the gardens are beautifully manicured tended to everyday .. the entertainment staff were brilliant witty funny happy youngsters really attentive. The only downside which is a minimal moan.. was the coffee in the dining room it was tasteless and not enjoyable but on the bar areas it was lovely coffee. Also we were half board so paid for our drinks and they disturbed you whilst you were eating your meal to pay for them ..i think it would be better paid for after ...other than that the perfect stay ...
Kal
Went mid Oct weather lovely 25-28 degrees.
Really pleasant hotel very friendly staff and excellent service from one of the duty managers - think her name was Tatiana (apologies if wrong , who sorted out a room issue we had).
Buffet style food , we had HB option.
Breakfast was good - plenty of options- omeletes cooked to order even british style sausages.
Evening options also good.
Rooms were comfortable and cleaned everyday . Rainbow shower was a nice feature.
Didnt use pool but plenty of sunbeds.
Bit weird in that split between 2 hotels us & Royal Level ( the grounds of which we couldnt enter- but they could use our facilities).
Supermarkets nearby and a good 45 minute walk to Maspalomas along a dried up canal and 25 minutes walk to Playa de Ingles - there was a free bus service to/from Maspalomas.
Jon Koh
Came here on our honeymoon for 5 days. Have had a fantastic time since we have got here. Food is decent, service is friendly but the standout is Ivan at the Breeze bar. Has known my drink of choice after ordering twice. I don’t even have to speak Spanish and he knows right away what I want. Great energy, great atmosphere and a 10/10 employee/bartender. Efficient, genuine, and extremely friendly.